GE Monogram
®
Use and Care Guide
Dishwasher
ZBD4200
ZBD4500
Consumer Information
Dishwasher
2
Your new Monogram dishwasher makes an eloquent statement of style, convenience and kitchen
planning flexibility. Whether you chose it for its purity of design, practical features or assiduous
attention to detail—or for all of these reasons—you’ll find that your Monogram dishwasher’s
superior blend of form and function will delight you for years to come.
The information on the following pages will help you operate and maintain your dishwasher
properly.
If you have any other questions—in the USA, please call the GE Answer Center® 800.626.2000.
In Canada, please call 1.888.880.3030.
Introduction
Contents
Appliance Registration . . . . . . . . . . . . .3, 21, 22
Before You Call for Service . . . . . . . . . . . .17–19
Care and Cleaning . . . . . . . . . . . . . . . . . . . . . .16
Consumer Services . . . . . . . . . . . . . . . . . . . .3, 20
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . .7, 8
Flashing Display Lights . . . . . . . . . . . . . . . . . . .9
Loading the Racks . . . . . . . . . . . . . . . . . . .13, 14
Model and Serial Number Location . . . . . .3, 7
Optional Accessories . . . . . . . . . . . . . . . . . . . .15
Safety Instructions . . . . . . . . . . . . . . . . . . . . .4–6
The Clean Sensor . . . . . . . . . . . . . . . . . . . . . . .10
Using the Dishwasher . . . . . . . . . . . . . . . .11, 12
Warranty Card . . . . . . . . . . . . . . . . . . . . . . . . . .21
Canada Warranty . . . . . . . . . . . . . . . . . . . . . . .23
USA Warranty . . . . . . . . . . . . . . . . . .Back Cover
3
Before
using
your
dishwasher
Read this guide carefully. It is intended to help
you operate and maintain your new dishwasher
properly.
Keep it handy for answers to your questions.
If you do not understand something or need
more help, call in the USA:
GE Answer Center®
800.626.2000
24 hours a day, 7 days a week.
In Canada, call 1.888.880.3030.
Write
down the
model &
serial
numbers
You can find the model and serial numbers
at the inside left tub flange.
These numbers are also on the Consumer
Product Ownership Registration Card packed
separately with your dishwasher.
Before sending in this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your dishwasher.
If you received
a damaged
dishwasher
Immediately contact the dealer (or builder)
that sold you the dishwasher.
Save time
& money
Before you request service, check the Problem
Solver in the back of this guide.
It lists causes of minor operating problems that
you can correct yourself.
If you
need service
To obtain service, see the Consumer Services
page in the back of this guide.
We are proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are the steps
to follow for further help.
For customers in the USA:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
For customers in Canada:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
Camco Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3
IMPORTANT SAFETY INSTRUCTIONS
MESURES DE SÉCURITÉ IMPORTANTES
4
WARNING!
For your safety, the information in this guide
must be followed to minimize the risk of fire,
explosion, electric shock, or to prevent property
damage, personal injury, or loss of life.
• Do not tamper with controls.
• Do not abuse, sit on, or stand on the door or
dish rack of the dishwasher.
• Do not discard a dishwasher without first
removing the door of the washing compartment.
• Do not store or use combustible materials,
gasoline or other flammable vapors and
liquids in the vicinity of this or any
other appliance.
• Do not allow children to play inside, on or with
this appliance or any discarded appliance.
MISE EN GARDE!
Pour votre sécurité, veuillez suivre à la lettre les
directives données dans le présent guide afin de
réduire les risques d’incendie, d’explosion ou
de chocs électriques, et prévenir les dommages
matériels et les blessures graves ou mortelles.
• Ne modifiez pas le fonctionnement des
commandes.
• Ne montez pas ou ne vous assoyez pas sur la
porte ou les paniers du lave-vaisselle, et ne les
utilisez pas de façon abusive.
• Ne jetez pas un lave-vaisselle sans en avoir
d’abord enlevé la porte.
• N’entreposez pas et n’utilisez pas d’essence,
de vapeurs ou de liquides inflammables à
proximité de cet appareil ou de tout
autre électroménager.
• Ne laissez pas les enfants jouer avec le
lave-vaisselle ni monter dessus. Ne les laissez
pas s’introduire à l’intérieur de cet appareil
ou d’un vieil appareil qui ne sert plus.
WATER HEATER SAFETY
Under certain conditions hydrogen gas may
be produced in a water heater that has not
been used for two weeks or more.
HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two
weeks or more, prevent the possibility of
damage or injury by turning on all hot water
faucets and allowing them to run for several
minutes. Do this before using any electrical
appliance which is connected to the hot water
system. This simple procedure will allow any
built-up hydrogen gas to escape. Since the gas
is flammable, do not smoke or use an open
flame or appliance during this process.
SÉCURITÉ DU CHAUFFE-EAU
Dans certaines conditions, il peut se former de
l’hydrogène à l’intérieur d’un chauffe-eau qui
n’a pas servi pendant deux semaines ou plus.
L’HYDROGÈNE EST UN GAZ EXPLOSIF.
Pour réduire les risques de dommages ou de
blessures lorsque l’eau chaude n’a pas été
utilisée depuis deux semaines ou plus, ouvrez
tous les robinets d’eau chaude et laissez l’eau
couler pendant plusieurs minutes avant
d’utiliser un appareil électrique raccordé au
système d’eau chaude. Vous éliminerez ainsi
l’hydrogène qui pourrait s’y être accumulé.
Puisqu’il s’agit d’un gaz inflammable, ne fumez
pas ou n’utilisez pas une flamme nue au cours
de ce processus.
Important Safety Instructions
Dishwasher
5
PROPER INSTALLATION AND MAINTENANCE
This dishwasher must be properly installed
and located in accordance with the Installation
Instructions before it is used. If you did not
receive an Installation Instructions sheet with
your dishwasher, you can receive one by calling
us toll-free in the USA, at the GE Answer Center®,
800.626.2000. In Canada, call 1.888.880.3030.
• Connect to a grounded metal, permanent
wiring system; or run an equipmentgrounding conductor with the circuit
conductors and connect to the equipmentgrounding terminal or lead of the appliance.
• Improper connection of the equipment-
grounding conductor can result in a risk
of electric shock. Check with a qualified
electrician or service representative if
you are in doubt whether the appliance
is properly grounded.
• Dispose of discarded appliances and shipping
or packing material properly.
• Do not attempt to repair or replace
any part of your dishwasher unless it is
specifically recommended in this manual.
All other servicing should be referred to a
qualified technician.
• To minimize the possibility of electric shock,
disconnect this appliance from the power
supply before attempting any maintenance.
NOTE: Turning the dishwasher off does
not disconnect the appliance from the power
supply. We recommend having a qualified
technician service your appliance.
INSTALLATION ET ENTRETIEN APPROPRIÉS
Avant de l’utiliser, vous devez installer
correctement ce lave-vaisselle conformément
aux directives d’installation fournies. Si vous
n’avez pas reçu une feuille de directives
d’installation avec votre lave-vaisselle, vous
pouvez en obtenir un exemplaire en
téléphonant sans frais au Centre de réponse GE
des États-Unis au 1.800.626.2000. Au Canada,
composez le 1.888.880.3030.
• Cet appareil doit être relié à un système
de câblage électrique permanent, mis à la
terre. Sinon, un fil de mise à la terre pour
appareillage doit être installé et raccordé à la
borne ou au fil de mise à la terre de l’appareil.
• Un raccordement non approprié du fil de mise
à la terre pour appareillage peut présenter des
risques de chocs électriques. Si vous doutez
de la qualité de la mise à la terre de votre
électroménager, consultez un représentant du
Service après-vente ou un électricien qualifié.
• Jetez de la façon appropriée les vieux
électroménagers, ainsi que le matériel
d’emballage et d’expédition.
• Ne tentez pas de réparer ou de remplacer toute
pièce de votre lave-vaisselle, à moins que cela
ne soit spécifiquement recommandé dans
le présent guide. Confiez toutes les autres
réparations à un réparateur qualifié.
• Afin de réduire les risques de chocs
électriques, débranchez toujours l’appareil
avant de le réparer. REMARQUE : Lorsque
vous mettez la commande du lave-vaisselle à
OFF (arrêt), le courant qui alimente l’appareil
n’est pas coupé. Nous vous recommandons de
confier la réparation de votre appareil à un
réparateur qualifié.
6
Use this appliance only for its intended
purpose as described in this Owner’s Guide.
CAUTION
Contents washed in SaniWash may be hot to
the touch. Use care before unloading.
• Use only powder, tabs, liquid detergents
or rinse agents recommended for use in a
dishwasher and keep them out of the reach
of children.
• Locate sharp items so that they are not likely
to damage the door seal.
• Load sharp knives with the handles up to
reduce the risk of cut-type injuries.
• Do not wash plastic items unless marked
dishwasher safe or the equivalent. For
plastic items not so marked, check the
manufacturer’s recommendations.
• Non-Dishware Items: Do not wash items such
as electronic air cleaner filters, furnace filters
and paint brushes in your dishwasher. Damage
to dishwasher and discoloration or staining of
dishwasher may result.
• Do not touch the heating element during or
immediately after use.
• Do not operate your dishwasher unless all
enclosure panels are properly in place.
• Close supervision is necessary if this
appliance is used by or near children.
• Load light plastic items so they will not
become dislodged and drop to the bottom of
the dishwasher—they might come into contact
with the heating element and be damaged.
WHEN USING YOUR DISHWASHER
Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
N’utilisez ce lave-vaisselle que pour l’usage
auquel il est destiné, comme expliqué dans le
présent Guide d’utilisation.
AVERTISSEMENT
La vaisselle lavée à l’aide du porgramme
SaniWash peut être chaude. Procéder avec
précaution lors du déchargement.
• N’utilisez que des détergents liquides, en
poudre ou en pastilles et les produits de
rinçage recommandés pour lave-vaisselle.
Gardez tous ces produits hors de portée
des enfants.
• Placez les couteaux les poignées vers le haut
afin de réduire les risques de coupures.
• Ne lavez pas d’articles en plastique dans
le lave-vaisselle, à moins qu’ils portent la
mention lavable au lave-vaisselle ou toute
mention équivalente. Lorsque les articles de
plastique ne portent aucune mention, lisez
les recommandations du fabricant.
• Articles divers : Ne lavez pas des articles
comme les filtres à air électroniques, les filtres
de fournaise et les pinceaux dans votre lavevaisselle. Ils pourraient endommager le lavevaisselle et décolorer ou tacher la cuve.
• Ne touchez pas à l’élément chauffant pendant
ou immédiatement après le lavage.
• Ne faites pas fonctionner votre lave-vaisselle
lorsque l’un de ses panneaux est enlevé.
• Il faut exercer une étroite surveillance lorsque
vous faites fonctionner le lave-vaisselle en
présence d’enfants.
• Placez les articles légers en plastique de façon
qu’ils ne bougent pas ou ne tombent au fond
de l’appareil pendant le lavage. Ils pourraient
être endommagés s’ils entrent en contact avec
l’élément chauffant.
LORSQUE VOUS UTILISEZ VOTRE LAVE-VAISSELLE
Veuillez lire et suivre à la lettre ces mesures de sécurité.
CONSERVEZ CES DIRECTIVES
Important Safety Instructions
Dishwasher
7
Control Panel
Dishwasher
You can locate
your model
number on the
tub wall just
inside the door.
Throughout this
manual, features
and appearance
may vary from
your model.
Control
Settings
1. The Status
The Status display tells you what is happening while the dishwasher is in operation and also any
malfunctions if they occur. The lights will come ON indicating the sequence of operation the
dishwasher is in.
SENSING Displayed during periods using CLEANSENSOR technology to measure
the amount of soil in the load and decide if another prewash is needed. The
SENSING light is displayed only during the NORMAL and POTS PANS cycles.
WASHING Displayed during prewash and main wash periods.
RINSING Displayed during rinse periods.
DRYING Displayed during SPEED DRYING.
SANITIZED Displayed when cycle has met sanitization conditions. Light remains ON until
door is opened.
2. Load Selections
The light above the selected pad will be ON to indicate which LOAD SELECTION has been
selected.
SANI WASH This cycle raises the water temperature in the final rinse to sanitize your
dishware. The cycle length will vary depending on the temperature of
your inlet water.
NOTE: The SaniWash cycle is monitored for sanitization requirements.
If the cycle is interrupted during or after the main wash portion or if the
incoming water temperature is so low that adequate water heating cannot
be achieved, the sanitizing conditions will not be met. In these cases, the
sanitized light will not illuminate at the end of the cycle.
POTS PANS For heavily soiled dishes or cookware with dried-on or baked-on soils.
Everyday dishes may be included. This cycle will not remove burned-on
foods.
NORMAL
For loads of everyday dishes and glassware with medium soils.
CHINA
For lightly soiled china and crystal.
CRYSTAL
SPEED WASH For lightly soiled dishes and glassware.
RINSE & HOLD For rinsing partial loads that will be washed later.
Do not use detergent with
this cycle.
SPEED
DRY
OPTIONSLOAD SELECTIONS
2 4 8
DELAY
LOCK
(2 TIMES)
START
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
SANI
WASH
12 34
Clean Sensor
POTS
PANS
NORMAL
CHINA
CRYSTAL
SPEED
WASH
RINSE
&HOLD
POWER
PRESOAK
CLEAN
START
RESET
5
8
Control Panel
Dishwasher
3. Options
The light above the selected pad will be ON to indicate which option has been selected.
POWER For use with heavily soiled and/or dried-on, baked-on soils. This option
PRESOAK MUST be selected PRIOR to starting the cycle. This option adds
16 minutes to the cycle time.
SPEED DRY Shuts off the drying heat option. Dishes air dry naturally and energy is
OFF saved. You can prop the door open after the CLEAN light illuminates.
SPEED DRY Turns the heater on for fast drying. This cycle will extend the time ON to
ON your wash cycle by 23 minutes for the NORMAL cycle and 30 minutes for
the SANIWASH cycle. NOTE: Cannot be selected with RINSE & HOLD cycle.
LOCK
When the LOCK pad is touched twice within 3 seconds, all pads become
inoperative. You can lock the controls to prevent any selections from being made.
Or you can lock the controls after you have
started a cycle or selected DELAY
START so the cycle or DELAY START is not interrupted.
Children cannot accidentally start dishwasher by touching pads with this
option selected.
To unlock the dishwasher after it has been locked, touch the
LOCK
pad twice
within 3 seconds. The light above the
LOCK
pad will turn off.
DELAY START You can delay the start of a wash cycle for up to 8 hours. Press the DELAY
START pad to choose the number of hours you want to delay
the start of the
cycle. The machine will count down and start automatically
at the correct time.
Pressing the START/RESET button will cancel the DELAY START
selection. NOTE: If you forget to latch the door a reminder signal will
beep until you do so.
RESET To change a cycle after washing starts, touch the START/RESET pad
to cancel the cycle. After water is pumped out and the motor stops,
you can reprogram and restart the dishwasher. This will take
approximately 90 seconds.
4. Start
Close and latch the door. Touch the START/RESET pad to begin the cycle. Water fill begins and
approximately 40 seconds later the wash action begins.
NOTE: The dishwasher remembers your last cycle so you don’t have to reprogram each time.
When the dishwasher is loaded and the door latch is in the locked position, the control panel
lights will be on and display the last settings you selected.
If you do not want to change any of the settings, simply touch the START/RESET pad to begin
the cycle.
Also, if a power failure occurs, NORMAL and SPEED DRY will automatically be programmed.
Make any new selections and touch the START/RESET pad to begin the cycle.
5. Clean
This light is illuminated when a wash cycle is complete. The light will stay on until the door is opened.
System Lights What It Means What To Do
CLEANSENSOR Error If the sensing light does not come at the beginning of
the
NORMAL or POTS PANS
cycle, the CLEANSENSOR is not
working. Call for service. The dishwasher will continue
to work without the CLEANSENSOR.
NOTE:
This light will not stay on the entire cycle.
START/RESET pad Allow dishwasher to drain and reset before selecting a new cycle.
has been pressed
Control Error Press the START/RESET pad to turn off the beeper.
But the RINSING light will continue to flash.
If this continues, call for service.
Control Error Press the START/RESET pad to turn off the beeper and the
dishwasher will attempt to reset. Then restart the wash cycle.
If this error continues, call for service.
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
PLUS A
BEEPING
SOUND
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
PLUS A
BEEPING
SOUND
Flashing Display Lights
Dishwasher
9
The Clean Sensor
Dishwasher
10
The dishwasher has an exclusive CleanSensor System that measures the
amount of soil in the
load and determines the number of prewashes needed to clean the dishes.
SOIL CYCLE USAGE TIME
CYCLE LEVEL SEQUENCES
Sani
Wash
Pots
Heavy
Pans
Medium
Light
Normal Heavy
Medium
Pre
Main
Wash
Main
Wash
Main
Wash
Main
Wash
Main
Wash
Main
Wash
Pre
Rinse
Pre
Rinse
PreWashPreWash
PreWashPreWashPreWash
PreWashPreWashPreWash
PreWashPreWash
PreWashPreWashPreWash
PreWashPreWash
Wash
Pre
Rinse
Pre
Rinse
Pre
Rinse
Pre
Rinse
Pre
Rinse
Pre
Rinse
WATER TOTAL
GALLONS MINUTES
Final
Final
Rinse
Final
Rinse
Final
Rinse
Final
Final
8.5 45–90
11.5 68–83
9.9 64
8.3 60
11.5 62
9.9 58
Rinse
Rinse
Rinse
China/
Crystal
Speed
Wash
Rinse &
Hold
Light
PreWash
PreWash
Final
Main
Wash
Main
Wash
PreWashPreWash
Main
Wash
Pre
Rinse
Pre
Rinse
Pre
Rinse
Pre
Rinse
Rinse
Final
Rinse
Final
Rinse
Rinse
8.3 54
6.6 33
8.3 38
1.6 4
11
Using the dishwasher
Dishwasher
Water
Temperature
The entering water must be at least 120°F. and
not more than 150°F., for effective cleaning
and to prevent dish damage. Check the water
temperature with a candy or meat thermometer.
Turn on the hot water faucet nearest the
dishwasher, place the thermometer in a glass
and let the water run continuously into the
glass until the temperature stops rising.
Rinse
Agent
A rinse agent, such as JET-DRY®,makes water
flow off the dishes quickly thereby reducing
water spotting.
Fill the rinse agent dispenser until it reaches
the bottom of lip inside the opening. Do not
overfill the dispenser. Replace the cap.
To check if rinse agent is needed, press
the clear center of the fill cap 2 or 3 times.
If rinse agent fills the center of the fill cap,
you have enough.
• A full dispenser should last about one month.
• If rinse agent is spilled, wipe up the excess.
Dish
Preparation
Prior to
Loading
• No prerinsing of normal food soil is required.
• Scrape off hard soils including bones,
toothpicks, skins and seeds.
• Remove large quantities of any food.
• Remove leafy vegetables, meat trimmings, and
excessive amounts of grease or oil.
• Remove foods with high acid content—they
can discolor stainless steel.
Dishwasher
Door
1. The door must be closed and latched into
place to select a LOAD SELECTION or
an OPTION.
2. If the door is opened during a cycle and left
open, the dishwasher will beep once every minute
until the door is closed and latched into place.
Using the dishwasher
Dishwasher
12
Detergents
Use only detergent specifically made for use in
dishwashers. Keep your detergent fresh and
dry. Do not put powder detergent into the
dispenser until you are ready to wash dishes.
You will find two detergent dispensers on the
inside door of your dishwasher. All wash cycles
require detergent in the main cup. Wash cycles
with two washes will also use the open cup.
The amount of detergent to use depends on
whether your water is hard or soft. With hard
water, fill the main cup and open cup
completely. With soft water, fill both cups
halfway. When using automatic dishwashing
detergent tabs, simply place one in the main
cup and close.
Protect your dishes and dishwasher by
contacting your water department and asking
how hard your water is. Twelve or more grains
is extremely hard water. A water softener is
recommended. Without it, lime can build up
in the water valve, which could stick while open
and cause flooding. Too much detergent with
soft water can cause a permanent cloudiness of
glassware, called etching.
NOTE: To open detergent cup after it has
been closed, unlatch the door. Press the
START/RESET pad three times within two
seconds and the detergent cup will release.
You may also turn the detergent cup handle
counter-clockwise until it releases.
A snapping sound may be heard.
Adding a
Forgotten
Dish
A forgotten dish can be added any time before
the detergent cup opens.
1. Push the door latch to the left.
2. Do not open the door until the water
spray action stops. Steam may rise out of
the dishwasher.
3. Add forgotten dishes.
4. Close the door and push the latch to the
far right.
Open Cup
Main Cup
13
Dishwasher
Upper Rack
The upper rack is for glasses, cups and saucers. Cups and
glasses fit best along the sides. This is also a secure place for
dishwasher-safe plastics.
The cup shelf (on some models) may be placed in the up or
down position to add flexibility. A wine glass holder (on some
models) secures wine glasses at an angle for best washability.
Because wine glasses come in various sizes, after loading,
slowly push in the rack to make sure they will clear the top of
the dishwasher.
The upper rack is good for all kinds of odd-shaped utensils.
Saucepans, mixing bowls and other items should be placed
face down. Fold-down fingers provide flexibility for extra large
and hard-to-fit items.
Secure larger dishwasher-safe plastics over two fingers when
possible.
Make sure small plastic items are secure so they can’t fall onto
the heater.
Be sure that items do not protrude through the bottom of the
rack and block rotation of the middle spray arm. This could
result in poor wash performance for items in the upper rack.
Check to make sure that tall items will not block rotation of
the top wash arm.
Wash
Tower
Keep the center area clear in the lower rack.
The wash tower rises through the center of the lower rack
during the wash and rinse portions of the cycle. The wash
tower shoots water into the mid-level wash arm located under
the upper rack. Blocking the wash tower could result in poor
wash performance for items in the upper rack.
A second wash tower is located in the top rack. Water from the
wash tower in the lower rack shoots up into this wash tower and
out the openings at the top. When loading items around this
wash tower do not block the top openings.
Lower Rack
When loading the lower rack, do not load large platters or trays
in the front right corner. They may prevent detergent from
circulating during the wash cycle.
The lower rack is best used for plates, saucers, and cookware.
Large items such as broiler pans and racks should go along
the sides. Load platters, pots and bowls along the sides, in
corners, or in the back. The soiled side of items should face
the center of the rack. Also, be careful not to let a portion of
an item such as a pot or dish handle extend through the
bottom rack. This could block the wash arm and cause poor
washing results.
Fold-down fingers provide flexibility for extra large and hardto-fit items. The fingers may be left in the up position or
folded down to customize the lower rack.
Loading the Racks
Do not block or load tall things
next to the wash tower.
Features and appearance of racks and
silverware baskets may vary from your model.
14
Features and appearance of racks and
silverware baskets may vary from your model.
Follow
these
guidelines
for loading
10 place
settings
Silverware
Basket
A variety of options are available regarding the three piece
silverware basket in your dishwasher. The complete basket is
designed to fit on the right side or back of the lower rack.
Additionally, each end of the basket is removable to better
accomodate flatware and lower rack capacity needs.
To load flatware, simply push the adjustable handle to either
side. Put flatware in the basket with knife handles up to
protect your hands. Place spoons in the basket with the
handles down. Mix knives, forks and spoons so they don’t
nest together. Distribute evenly. Small plastic items, such as
measuring cups and lids for small containers, should go in
the bottom of the silverware basket with silverware on top.
The lids of both end baskets can be closed to contain small
items. Long items can be placed on the cupshelf in the
upper rack.
To remove the end baskets,
grasp the basket at opposite
corners and slide apart.
Dishwasher
Loading the Racks
Optional Accessories
Dishwasher
15
Change the
Dishwasher’s
Appearance
You can change the door and lower access
panel appearance of your dishwasher by
ordering one of these optional accessories:
• Stainless Steel Panels
•1⁄4″ Wood Panel Trim Kit
•3⁄4″ Trimless Panel Kit
These accessories are available at extra cost
(Visa, MasterCard, or Discover cards accepted)
by calling 800-626-2002.
Specify accessory number when ordering.
Descriptions
of Optional
Accessories
Door panels— Replacement door panels and
lower access panels are available in Stainless
Steel. Order GPF400S.
NOTE: The GPF100 dishwasher door spring
kit will be included with the stainless steel
panel and must be installed with it.
Wood panel trim kit— This accessory contains
trim and instructions for you to supply and
install a 1⁄4″ thick decorative wood door and
lower access panel:
• GPF425B (Black)
• GPF425W (White)
NOTE: The GPF100 dishwasher door spring
kit must also be ordered and installed when
the door panel weighs four lbs. or more.
Trimless panel kit— This accessory contains
parts and instructions for you to supply and
install a 3⁄4″ thick decorative wood door and
lower access panel:
• GPF475
NOTE: The GPF100 dishwasher door spring
kit is included with the trimless panel kit and
must be installed with it.
Care and Cleaning
Dishwasher
Control
Panel
To clean the control panel use a lightly
dampened cloth then dry thoroughly. To clean
the exterior use a good appliance polish wax.
Never use sharp objects, scouring pads or
harsh cleaners on any part of the dishwasher.
Protect
Against
Freezing
If your dishwasher is left in an unheated place
during the winter, ask a service technician to:
1. Cut off electrical power to the dishwasher.
Remove fuses or trip circuit breaker.
2. Turn off the water supply and disconnect the
water inlet line from the water valve.
3. Drain water from the water inlet line and water
valve. (Use a pan to catch the water.)
4. Reconnect the water inlet line to the
water valve.
The Air
Gap
An air gap protects your dishwasher against
water backing up into it if a drain clogs. The air
gap is not a part of the dishwasher. It is not
covered by your warranty. Not all plumbing
codes require air gaps, so you may not have one.
The air gap is easy to clean.
1. Turn off the dishwasher and lift off the
chrome cover.
2. Remove the plastic cap and clean with a
toothpick.
Caring for
GPF400S
Optional
Accessory
The stainless steel panels can be cleaned with
Stainless Steel Magic or a similar product using
a clean, soft cloth.
You can order Stainless Steel Magic # WX10X15
through GE Parts by calling 800-626-2002.
Check the air gap any time your
dishwasher isn’t draining well.
Two types of
air gaps
16
17
Before You Call For Service
Dishwasher
Questions?
Use this
problem
solver
PROBLEM POSSIBLE CAUSE WHAT TO DO
Control panel lights go Time too long between •Each pad must be touched within
off when you’re setting touching of selected pads 30 seconds of the others. To
relight,
touch any pad again, or unlock
and relatch the door.
Noise Some of the sounds •Hard food disposal shredding action.
you will hear are normal
•Drain valve opening to pump water out.
•Timer control as cycle progresses.
•Detergent cup opening.
•The motor stopping during the drying
period.
•Water draining out of the tub
immediately after you touch
the START/RESET pad.
Utensils are not secure •Make sure everything is
in the rack or something secured in dishwasher.
small has dropped into
the rack
Motor hums •Dishwasher has not been used on a
regular basis. If you do not use your
dishwasher often, set it to fill and pump
out once every week. This will help keep
the seal moist and the garbage disposer
clear.
Detergent left in Dishes are blocking the •Reposition the dishes.
dispenser cups detergent cups
Detergent cup lid •Unlatch the door. Press the
latched accidentally START/RESET pad three times within
by user two seconds. The detergent cup will trip.
Water standing in This is normal •A small amount of clean water around
the bottom of the tub the outlet on the tub bottom at the back
of the tub keeps the water seal lubricated.
Water won’t pump Drain is clogged •If you have an air gap, clean it.
out of the tub
•Check to see if your kitchen sink is draining
well. If not, you may need a plumber.
•If the dishwasher drains into a disposer,
run disposer clear.
PROBLEM POSSIBLE CAUSE WHAT TO DO
Suds in the tub Correct detergent •Use only automatic dishwasher
wasn’t used detergents to avoid sudsing.
•To remove suds from the tub, open the
dishwasher and let suds evaporate. Add 1
gallon of cold water to the tub. Close the
door until it locks into place. Pump out
water by pressing START/RESET, then
immediately press START/RESET again.
Repeat if necessary.
Rinse agent was spilled •Always wipe up rinse agent spills
immediately.
Stained tub interior Detergent with •Some detergents contain colorant
colorant was used (pigment or dyes) that will discolor the
tub interior with extended use. Check
thedetergent cup for signs of any
discoloration. If cup is discolored,
change to detergent without any colorant.
Dishes and flatware Inlet water temperature •Raise the water heater temperature to
not clean is below 120°F. 120°F.
Water pressure is •Turn on a faucet. Is water coming out
temporarily low more slowly than usual? If so, wait until
pressure is normal before using your
dishwasher.
Air gap is clogged •Clean the air gap.
Improper rack loading •Make sure large dishware does not
block the detergent dispenser or the
wash arms.
Spots and filming Extremely hard water
•To remove stubborn spots from glassware:
Low inlet water 1 Remove all metal utensils from the
temperature dishwasher.
Overloading the dishwasher
2 Do not add detergent.
Improper loading 3 Select the POT PANS cycle and
SPEED DRY option.
Old or damp powder 4 Start the dishwasher and allow to run
detergent for 26 minutes. Dishwasher will
now be in the main wash.
Rinse agent dispenser 5 Open the door and pour 2 cups
empty (500 ml) of white vinegar into the
bottom of the dishwasher.
Too little detergent 6 Close the door and allow to complete
the cycle. If vinegar rinse doesn’t
work: Repeat as above, except use
1/4 cup (60 ml) of citric acid crystals
instead of vinegar.
18
Questions?
Use this
problem
solver
on glasses and
flatware
Before You Call For Service
Dishwasher
Questions?
Use this
problem
solver
PROBLEM POSSIBLE CAUSE WHAT TO DO
Cloudiness on Combination of soft •This is called etching and is permanent.
glassware water and too much To prevent this from happening, use
detergent less detergent if you have soft water. Wash
glassware in the shortest cycle that will get
them clean.
Water temperature •Lower the water heater temperature.
entering the dishwasher
exceeds 150°F.
Black or gray Aluminum utensils have •Remove marks with a mild, abrasive
marks on dishes rubbed against dishes cleaner.
Yellow or brown film Tea or coffee stains •Remove the stain by hand, using a
on inside surfaces solution of 1/2 cup bleach and 3 cups
warm water.
WARNING
Before cleaning interior wait at least 20
minutes after a cycle for the heating
element to cool down. Failure to do so
can result in burns.
An overall yellow or •A special filter in the water supply line is
brown film can be caused the only way to correct this problem.
by iron deposits in water Contact a water softener company.
White film on inside Hard water minerals •To clean the interior, apply dishwasher
surfaces detergent to a damp sponge. Wear
rubber gloves. Do not use any type of
cleanser other than dishwasher detergent
because it may cause foaming or sudsing.
Dishes do not dry Low inlet water •Make sure inlet water temperature is
temperature correct.
•Select SPEED DRY Option.
Rinse agent dispenser •Check the rinse agent dispenser.
is empty
Control panel Door latch may not be •Call for service.
responded to inputs properly seated
but dishwasher never
filled with water
Dishwasher won’t run Fuse is blown, or the •Replace fuse or reset circuit breaker.
circuit breaker tripped Remove any other appliances from
the circuit.
•Try resetting the START/RESET pad.
Steam This is normal •Steam comes through the vent by the
door latch during drying and when water
is being pumped out.
Sanitized light does The door was opened and •Do not interrupt the cycle anytime
not illuminate at the the cycle was interrupted during or after main wash.
end of the cycle during or after the main
wash portion
The incoming water •Raise the water heater temperature to
temperature was too low 120°F.
19
20
Consumer Services
Dishwasher
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from
GE, we will be there. All you have to do is call—toll- free!
GE Answer
Center
®
In the USA:
800.626.2000
Whatever your question about any Monogram major appliance, GE Answer Center®
information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center® service is
open 24 hours a day, 7 days a week.
In Canada, call 1.888.880.3030.
In-Home Repair
Service
In the USA:
800.444.1845
In Canada:
1.888.880.3030
A GE consumer service professional will provide expert repair service, scheduled at a time
that’s convenient for you. Many GE Consumer Service company-operated locations offer
you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,
9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance
inside and out—so most repairs can be handled in just one visit.
Service Contracts
In the USA:
800.626.2224
In Canada:
1.888.880.3030
You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future
service at today’s prices.
Parts and
Accessories
In the USA:
800.626.2002
In Canada:
1.888.880.3030
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted.
User maintenance instructions contained in this guide cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
For Customers
With Special
Needs…
In the USA:
800.626.2000
GE offers Braille controls for a variety of GE appliances, and a
brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
Consumers with impaired hearing or speech who have access to a
TDD or a conventional teletypewriter may call 800.TDD.GEAC
(800.833.4322) to request information or service.
21
General Electric Company
Warranty Registration Department
P.O. Box 34070
Louisville, KY 40232-4070
Place
1st Class
Letter
Stamp
Here
GE Appliances
Consumer Product
Ownership Registration
Important Mail Today
1
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of mind
of knowing we can
contact you in the
unlikely event of a
safety modification.
2
After completing this
registration, write your
model and serial
numbers in this guide.
You will need this
information should you
require service. The
service number in the
USA:
800.444.1845. In
Canada:
1.888.880.3030
3
Read your Use and Care
Guide carefully. It will
help you operate your
new appliance properly.
If you have questions, or
need more information,
in the USA, call the
GE Answer Center
®
800.626.2000. In Canada,
call 1.888.880.3030.
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to
have you as a customer!
Follow these three steps to protect your new appliance investment:
Consumer Product Ownership Registration
Product Model No. Serial No.
Dishwasher
Important
Mail
Today!
First
Name
Apt. #
Street
Address
City
Last
Name
Zip
CodeState
Date Placed
In Use
Month Day Year
Phone
Number
TAPE CLOSED
Mr.
Ms.
Mrs.
Miss
General Electric Company
Louisville, KY 40225
Monogram®
✄
✄
Important: To ensure that your product is registered, mail the separate product registration card. If the
separate card is missing, fold and mail this form. No envelope is needed.
22
Warranty for customers in Canada
Dishwasher
YOUR MONOGRAM DISHWASHER WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase
date is needed to obtain service under warranty.
WHAT IS
COVERED
From the Date
of the Original
Purchase
ONE-YEAR
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this
full one-year warranty, GE will also provide, free of charge, all labor and in-home service to
replace the defective part.
Second Year
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this
second-year limited warranty, you will be responsible for any labor or in-home service costs.
Five Years
The dishwasher rack, if it should rust, or the electronic control module if it should fail
due to a defect in materials or workmanship. During this five-year limited warranty, you
will be responsible for any labor or in-home service costs.
Lifetime
The PermaTuf® tub or door liner, if it fails to contain water due to a defect in materials or
workmanship. During this full lifetime warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.
This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in Canada.
Proof of the original purchase date is needed to
obtain service under the warranty.
All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care® servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, call 1.888.880.3030.
Some provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights which vary from province to
province. To know what your legal rights are in your province, consult your local or
provincial consumer affairs office.
Warrantor: Camco Inc. If further help is needed concerning this warranty, write: Manager,
Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310, Moncton, N.B. E1C 9M3.
WHAT IS NOT
COVERED
• Service trips to your home to teach you how
to use the product.
Read your Use and Care material.
If you then have any questions about
operating the product, please contact your
dealer or our Consumer Relations office at
the address below, or call, toll free:
1.888.880.3030
• Improper installation.
• Replacement of house fuses or resetting of
circuit breakers.
• Failure of the product if it is abused, misused,
or used for other than the intended purpose
or used commercially.
• Damage to product caused by accident, fire,
floods or acts of God.
• Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
• Cleaning or servicing of the air gap device in
the drain line.
WARRANTOR IS NOT RESPONSIBLE FOR
CONSEQUENTIAL DAMAGES.
23
Control
Settings
YOUR MONOGRAM DISHWASHER WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase
date is needed to obtain service under warranty.
WHAT IS
COVERED
From the Date
of the Original
Purchase
ONE-YEAR
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this
full one-year warranty, GE will also provide, free of charge, all labor and in-home service to
replace the defective part.
Second Year
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this
second-year limited warranty, you will be responsible for any labor or in-home service costs.
Five Years
The dishwasher rack, if it should rust, or the electronic control module if it should fail
due to a defect in materials or workmanship. During this five-year limited warranty, you
will be responsible for any labor or in-home service costs.
Lifetime
The PermaTuf® tub or door liner, if it fails to contain water due to a defect in materials or
workmanship. During this full lifetime warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.
This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in the 48 mainland states, Alaska, Hawaii and Washington, D.C.
Proof of the original purchase date is needed to obtain service under the warranty.
All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care® servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, call 800.444.1845.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state. To know what your
legal rights are in your state, consult your local or state consumer affairs office or your state’s
Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
WHAT IS NOT
COVERED
• Service trips to your home to teach you how
to use the product.
Read your Use and Care material.
If you then have any questions about
operating the product, please contact your
dealer or our Consumer Affairs office at the
address below, or call, toll free:
GE Answer Center®
800.626.2000
consumer information service
• Improper installation.
• Replacement of house fuses or resetting of
circuit breakers.
• Failure of the product if it is abused, misused,
or used for other than the intended purpose
or used commercially.
• Damage to product caused by accident, fire,
floods or acts of God.
• Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
• Cleaning or servicing of the air gap device in
the drain line.
WARRANTOR IS NOT RESPONSIBLE FOR
CONSEQUENTIAL DAMAGES.
Warranty for customers in the USA
Dishwasher
Part No. 165D4700P192
Pub No. 49-5867
Printed in Canada
6-99 JR
General Electric Company
Louisville, KY 40225
Monogram®
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