GE ZBD3900C02SS, ZBD3900C01SS, ZBD3900C00SS, ZBD3540C01SS, ZBD3540C00SS Owner’s Manual

GE Monogram ®

Use and Care Guide

Dishwasher
ZBD3500
ZBD3540
ZBD3900

Consumer Information

Dishwasher

Introduction

Contents

Your new Monogram dishwasher makes an eloquent statement of style, convenience and kitchen

planning flexibility. Whed_er you chose it for its purity of design, practical features or assiduous
attention to detail-or for all of tt_ese reasons-you'll find dmt your Monogrmn dishwasher's
superior blend of form and flmction will delight you for years to come.

The in%rmation on tt_e %llowing pages will help you operate and maintain your dishwasher
properly.

For a listing of dealers-or if you have ott_er questions-in tt_e USA, call tt_e GE Answer (;enter ®

800.626.2000. In Canada, call 1.888.880.3030.

Appliance Registration ................ 3, 23

(;are and (;leaning ...................... 15

Consumer Sma,ices .................... 3, 20

Model and Serial Number Location ........ 3

Operating Instructions ................ 6-13

Control Panel ........................ 6, 7

Display Lights .......................... 8

CleanSensor ........................... 9

Water Temperature ................... 10

Rinse Agent .......................... 10

Dishwasher Door ...................... 10

Adding a Forgotten Dish to Wash Cycle . .10

Detergents ........................... 11

Dishwasher Racks .................. 12, 13

Optional Accessories .................... 14

Problem Solver ...................... 16-18

Safety Instructions ..................... 4, 5

Canada Warran V ....................... 23

USA Warran V .......................... 24

2

Before
usin¢

.yOUr

dishwasher

Read this guide careflflly. It is intended to help

you operate and maintain your new dishwasher

properly.
Keep it handy %r answers to your questions.

If you don't understand something or need
more help, call in the USA:

GE Answer Center ®,

800.626.2000,
24 hours a day, 7 days a week

In Canada, call 1.888.880.3030.

Write

down the

model &
serial

numbers

If.you received

a damaged
dishwasher

Save time

& money

You can find the model and serial numbers on

the mb wall just inside the door.
These numbers are also on the Consumer

Product Ownership Registration Card packed
separately with your dishwasher.

hmnediately contact the dealer (or builder)
that sold you the dishwasher.

Befbre you request seia,ice, check the Problem
Solver in the back of this guide.

To obtain se_a_ice, see the Consumer Seta,ices
page in the back of this guide.

Before sending in this card, please write these
numbers here:

Model Number

Serial Number

Use these numbers in any correspondence or

seta,ice calls concerning your dishwasher.

It lists causes of minor operating problems that
you can correct yourself.

FINALLY, if your problem is still not resolved,
write:

service

We're proud of our seia,ice and want you to be
pleased. If for some reason you are not happy
with the seia,ice you receive, here are three
steps to follow for filrther help.

For customer,; in the USA:

FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.

NEXT, if you are sdll not pleased, write all the
details-including your phone number-to:

Manager, Customer Relations
GE Appliances

Appliance Park

Louisville, KY 40225

M_0or Appliance Consumer

Action Progrmn

20 North Wacker Drive
Chicago, IL 60606

For customers in Canada:

FIRST, contact the people who serviced your

appliance. Explain why you are not pleased.

In most cases, this will solve the problem.
NEXT, if you are still not pleased, x,_'ite all the

details-including your phone number-to:

Manager, Consumer Relations

Camco Inc.
1 Factory Lane, Suite 310

Moncton, N.B. El(; 9M3

t, WARNING!

IMPORTANT SAFETY INSTRUCTIONS

For your safety, the information in this guide
must be followed to minimize the risk of fire,

explosion, electric shock, or to prevent property
damage, personal injury, or loss of life.

• Do not tamper v_ith controls.

• Do not abuse, sit on, or stand on the door or
dish rack of the dishwasher.

WATER HEATER SAFETY

Under certain conditions hydrogen gas may be
produced in a water heater that has not been

used for two weeks or more. HYDROGEN
GAS IS EXPLOSIVE.

• Do not discard a dishwasher without first
removing the door of the washing

compartment.

• Do not store or use combustible materials,
gasoline or other flanunable vapors and

liquids in the vicinity of this or any other
appliance.

• Do not allow children to pl W inside, on
or with this appliance or any discarded
appliance.

If the hot water has not been used fbr two
weeks or more, prevent the possibility of
damage or injmy by turning on all hot water

faucets and allowing them to run for several
minutes. Do this befbre using any electrical
appliance which is connected to the hot water

system. This simple procedure will allow any
built-up hydrogen gas to escape. Since the gas

is flmnmable, do not smoke or use an open
flame or appliance during this process.

PROPER INS TALLA TION AND MAINTENANCE

This dishwasher must be properly installed and
located in accordance with the Installation

Instructions before it is used. If you did not
receive an Installation Instructions sheet with

your dishwasher, you can receive one by calling

tts toll-free in the USA, at the GE Answer Center%

800.626.2000. In Canada, call 1.888.880.3030.

• Connect to a grounded metal, permanent
wiring system; or run an equipment-
grounding conductor with the circuit

conductors and connect to the equipment-
grounding terminal or lead of the appliance.

• hnproper connection of the equipment-
grounding conductor can result in a risk of

electric shock. Check with a qualified
electrician or sma,ice representative if you are
in doubt whether the appliance is properly

grounded.

• Dispose of discarded appliances and shipping
or packing material properly.

4

• Do not attempt to repair or replace any part
of your dishwasher unless it is specifically

recommended in this manual. All other
sma,icing should be referred to a qualified

technician.

• To minimize the possibility of electric shock,
disconnect this appliance fl'om the power

supply before attempting any maintenance.
NOTE: Turning the dishwasher off does not

disconnect the appliance fi'om the power
supply. We recommend having a qualified

technician seta,ice your appliance.

WHEN USING YOUR DISHWASHER

Use this appliance only for its intended
purpose as described in this Owner's Guide.

• Use only powder, tabs or liquid detergents
or wetting agents recommended fbr use in a
dishwasher and keep them out of the reach

of children.

• Locate sharp items so that they are not likely
to damage the door seal.

• Load sharp knives with the handles up to
reduce the risk of cut-type injuries.

• Do not wash plastic items unless marked
dishwasher s@ or the equivalent. For
plastic items not so marked, check the

rnanufitcmrer's recommendations.

• Non-Dishware Items: Do not wash items such

as electronic air cleaner filters, fi.lrnace filters
and paint brushes in your dishwasher. Damage

to dishwasher and discoloration or staining of
dishwasher may result.

• Do not touch the heating element during or
immediately after use.

• Do not operate your dishwasher unless all
enclosure panels are properly in place.

• (;lose supeia_ision is necessm T if this
appliance is used by or near children.

• Load light plastic items so they will not
become dislodged and drop to the bottom of
the dishwasher-they might come into contact
with the heating element and be damaged.

Read andfollow this Safety Information carefully.

SAVE THESE INSTRUCTIONS

5

You can locate

your model

number on the
tub wall just

inside the door.
Throughout this

manual, Jbatures
and appearance
may vary from

your model.

Control Panel

Dishwasher

STATUS LOADSELECTIONS OPTIONS

SENSING C/eanSensor
WASHING
RINSING

DRYING

CLEAN

I I I I I I I I I 248

I.o._11_o_II_.,._I1o_11.,._II_o_.I1.,_11._oII_o_IIo_,_I

I II_"_I1_"_11II_"°_°I1_"_°_11"'"_II°_II'_'_'II_"_I

Control

Settings

1. The Status

The Status display tells you what's happening while the dishwasher is in operation and also any

malfunctions if they occur. The lights will come ON indicating the sequence of operation the

dishwasher is in.

SENSING

Displayed &lring periods using CLEANSENSOR technology to measure file
amount of soil in the load and decide if another prewash is needed.

WASHING

RINSING

DRYING

CLEAN

2. Load Selections

The light above the selected pad will be ON to indicate which LOAD SELECTION has been

Displayed (huing prewash and main wash periods.
Displwed (huing rinse periods.
Displwed (huing HEATED DRY.
Displwed when <_cle is complete. Light remains ONunfil door is opened.

selected.

NORMAL For loads of everyday dishes, glasses and cookware wifll nlediunl soils.
POTS PANS For heavily soiled dishes or cookware with dried-on or baked-on soils.

Everyday dishes lllay be included. This cycle will not remove burned-on
foods.

CHINA For lightly soiled china and cwstal.
CRYSTAL

GLASSES For loads of glassware. Especially good to reduce spotting and fihning.
RINSE & HOLD For rinsing partial loads that will be washed later. Do not use detergentxdth

this cycle.

6

3. Options

The light above the selecmd pad will be ONto indicam which OPTION has been selecmd.

POWER
PRESOAK

For use with heavily soiled and/or dried-on, baked-on soils. This option
MUST be selected PRIOR to starting the cycle. This option adds

16 rmnutes to the cycle time.

HI TEMP RINSE

Turns on the heater in all prerinse anti final rinse cycles to help prevent
spotting on dishware. This option may be turned ON or OFFduring the
wash cycle.

HEATED DRY
OFF

Shuts offthe thTing heat options. Dishes air ttU naturally and energ T is
saved. You can prop the door open after the light goes ONnext to the
word (;LEAN which appears in the STATUS display for faster duing.

HEATED DRY
ON

Turns the heater on for first thTing. This cycle will extend the time
to your wash cycle by 30 rmnutes. NOTE: Cannot be selected with
RINSE & HOLD cycle.

LOCK

When the LOCK pad is touched r_4cewithin 3 seconds, all pads become
inoperative. You can lock dm controls to prevent an?,selections fi'om being made.
Or you can lock the controls after you have started a Q_le or selected DELAY
START so the cycle or DELAY START is not intemlpted.

Children cannot accidentally start dishwasher by touching pads with this
option selected.

To unlock the dishwasher after it has been locked, touch the LOCK pad twice
within 3 seconds. The light above the LOCK pad will be ore

DELAY START You can delay the start of a wash cycle fbr up to 8 hours. Press and hold

the DELAY START pad to choose the number of hours you want to delay
tlle start of the cycle. The machine Mll count dtm_ and start mltomatically
at the correct time. NOTE: If you fbrget to lock the door a reminder signal
will beep until you do so.

RESET

To change a cycle after washing starts, touch the START/RESET pad to
cancel the cycle. After water is pumped out anti motor stops, you can
reprogrmn and restart the dishwasher.

4. Start

(;lose the door until it locks into place and touch the START/RESET pad to begin the cycle.
There is a time delay between start-up anti water fill so you will not hear any wash action right away.

The cycle iscomplete when the light is ONnext to the word (;LEAN in the STATUS display.
NOTE: The dishwasher remembers your last cycle so you don't have to reprogram each time.

When the dishwasher is loaded and door latch is in the locked position, the control panel lights
will be on anti display the last settings you selected.

If you don't want to change any of the settings, simply touch the START/RESET pad to begin the
cycle.

Also, if a power failure occurs, NORMAL and HEATED DRY will automatically be programmed.

Make any new selections and touch the START/RESET pad to begin the cycle.

System Lights What It Means What To Do

Flashing Display Lights

Diskwasker

i STATUS

_,, ._ENSING

i WASHING

| RINSING
| DRYING

| CLEAN

STATUS

SENSING

ASHING

II RINSING

| DRYING
| CLEAN

STATUS

| SENSING

_ WASHING

i DRY,NG

| CLEAN

PLUS A

BEEPING

SOUND

CLEANSENSOR Error

START/RESET pad
has been pressed

Control Error

If the sensing light does not come on at the beginning of the NORMAL
or POTS PANS cycle, the CLEANSENSOR is not worldng. Call fbr sela:ice.

The dishwasher will continue to work without the CLEANSENSOR.
NOTE: This light will not stay on the entire cycle.

Allow dishwasher to drain and reset beff)re selecting a new cycle.

Press the START/RESET pad to turn offthe beeper. But the
rinsing light will continue to flash. If this continues, call fi_)rser_4ce.

STATUS

| SENSING

| WASHING

_ RINSING

| CLEAN

PLUS A

BEEPING

SOUND

Control Error

Press the START/RESET pad to turn offthe beeper and the
dishwasher will attempt to reset. Then restart the wash cycle.

If this error continues, call for sel_ice.

8

The CleanSensor

Dishwasher

The dishwasher has an exclusive CleanSensor System that measures the amount of soil in the load and determines the
number of prewashes needed to clean the dishes.

WATER USAGE TOTAL TIME

CYCLE SOIL LEVEL CYCLE SEQUENCES GALLONS MINUTES

Normal Heavy

__ _reR,nse_inn_'e9

Normal Light

PotsPans ExtraHeavy _PreWash PreWash__PreRinse Finnsa: 10.5 66-81

Pots Pans Heavy

Pots Pans Meditml

China Crystal

_ PreWash PreWash 62

_lPreRinsell ,,FinalI

PreRinse_inn_le 7.5

PreRinse Fi_sale 9

PreRinse Fi_sale 7.5

I II _mseI 6.1

•

62

58

_I MoinII FinalI

Glasses 31

Rinse & Hold

I washII RinseI 4.6

_-_ 1.5

9

The entering water must be at least 120°F. and
not more than 150°F., fur effective cleaning
and to prevent dish damage. Check the water
temperaulre with a can@ or meat thermometer.

Turn on the hot water f:aucet nearest the
dishwasher, place the thermometer in a glass

and let the water mn continuously into the
glass unul the temperature stops rising.

Using the dishwasher

Dishwasher

UseJet-Du ®

Rinse
Agent

Dishwasher
Door

JET-DRY ®rinse agent removes spots and

prevents new fihn build-up on your dishes,
glasses, flatware, cookware and plastic.

Fill the rinse agent dispenser until it reaches
the bottom of lip inside the opening. Replace
the cap.

To check if rinse agent is needed, remove the
cap and look into the dispenser.

"A ftfll dispenser should last about one month.
"If rinse agent spills, wipe it up immediately. It

can keep your detergent fi'om working.

1. The door must be closed and locked into
place to select a LOAD SELECTION or

an OPTION.

2. If the door is opened during a Q_cle and left

()pen, the dishwasher will be@or_ceevery mirmte

until the door is closed and latched into place.

Adding a
Forgotten

Dish

10

A fbrgotten dish can be added any time beff)re

the detergent cup ()pens.

1. Push the door latch to the left.

2. Do not open the door until the water spray
action stops. Steam may rise out of the

dishwasher.

3. Add fbrgotten dishes.

4. (;lose the door and push the latch to the f_lr
right.

Detergents

Use only detergent specifically made for use in
dishwashers. Keep your detergent fi'esh and
&T. Don't put powder detergent into the
dispenser until you're ready to wash dishes.

The amount of detergent to use depends on
whether your water is hard or soft. With hard
water, you need extra detergent. With soft
water, you need less detergent.

Protect your dishes and dishwasher by
contacting your water department and asking
how hard your water is. Twelve or more grains
is extremely hard water. A water softener is
recommended. Without it, lime can build up
in the water valve, which could stick while open
and cause flooding. Too much detergent with
soft water can cause a permanent cloudiness of
glassware, called etching.

You'll find two detergent dispensers on the
inside door of your dishwasher. All wash cycles
require detergent in the main cup. Wash cycles
xdth two washes will also use the open cup. When
using automatic dishwashing detergent tabs,
simply place one tab in the main cup and close.

Open

Be sure the control panel lights are not lit
before adding detergent. Otherwise, the
detergent cup will not close and latch properly.

Add detergent then close the main cup.

NOTE: To open detergent cup after it has
been closed, simply turn the detergent cup

handle counter-clockwise until it releases.

A snapping sound may be heard.

11

Loading the Racks

Dishwasher

Upper R ach

Wash

Tower

The upper rack is %r glasses, cups and saucers. Cups
and glasses fit best along the sides. This is also a secure
place for dishwashe>safe plastics.

The cup shelf (on some models) may be placed in the
up or down position to add flexibilibT. A wine glass
holder (on some models) secures wine glasses at an
angle fbr best washability. Because wine glasses come
in various sizes, after loading, slowly push in the rack
to make sure they will clear the top of the dishwasher.

The upper rack is good %r all kinds of odd-shaped
utensils. Saucepans, mixing bowls and other items
should be placed face do_qa.

Secure larger dishwashe>safe plastics over two fingers
when possible.

Make sure small plastic items are secure so they can't
f:allonto the heating element.

Keep the center area clear in the lower rack.
The wash tower rises through the center of the lower

rack during the wash and rinse portions of the cycle.

Lower R ach

A second wash tower is located in the top rack. Water
fi'om the wash tower in the lower rack shoots up into
this wash tower and out the openings at the top. When
loading items around this wash tower do not block the
top openings.

Don't block it or load tall things next to it.

Also, be carefid not to let a portion of an item such as
a pot or dish handle extend through the bottom rack.
This could block the wash arm and cause poor
washing results.

When loading tim lower rack, do not load large platters

or trays in the fi'ont right corner. They may prevent
detergent fi'om circulating during the wash cycle.

The lower rack is best used %r plates, saucers, and
cool<ware. Large items such as broiler pans and racks
should go along the sides. Load platters, pots and
bowls along the sides, in corners, or in the back. The

soiled side of items should f:ace the center of the rack.

Fold-do_wl fingers provide flexibilib_ %r extra large
and hard-to-fit items.

12

The fingers may be left in the up position or %lded
do_qa to customize the lower rack.

Fccl_urc,_cmda_ecircm_e q/'rcl&_cmd

,silve_'wcirebc/,skeLsmcO_vciry,fi_myour modal.

Silverware

Basket

Follow

these

Put flatware in the removable basket with fork and knife
handles tap to protect your hands. Place spoons in the basket

with handles down. Mix knives, forks and spoons so they

don't nest together. Distribute evenly. Small plastic items,
such as measuring spoons and lids from small containers,
should go in the bottom of the silvetsvare basket with
silvetsvare on top.

To increase the flexibility of the lower rack, the siketsvare
basket may be split. (;rasp the basket at opposite corners
and slide apart. The basket sections should be placed in
the lower rack by hanging them on the top hoop.

A cover can be lowered to either side to secure lightweight

items from the effects of the vigorous wash action.

The accessot T basket can hold small items such as: baby bottle

nipples, plastic lids, corn cob holders, etc. It can hang from
the top hoop of the tapper rack along the right side or it can
also hang on the right or left side of the lower rack. When
hanging the accesso U basket on the right side in the upper
rack make stare the top is closed and nothing is sticking out.

Don't let any item

extend through bottom

guidelines

for loading

10 place

settings

Follow

these

guidefines

for loading

12place

settings

13

Optional Accessories

Dishwasher

Change the

Dishwasher

Appearance

Descriptions

o[Optional

Accessories

You can change the door anti lower access

panel appearance of your dishwasher, except
model ZBD3900, by ordering one of these
optional accessories:

" Stainless Steel Panels
" 1/4" Wood Panel Trim Kit
" 3/4" Trimless Panel Kit

Door panels-- Replacement door panels anti
lower access panels are mTailable in Stainless

Steel. Order GPF400S.

NOTE: The GPF100 dishwasher door spring
kit will be included with the stainless steel

panel anti must be installed with it.
Wood panel trim kit- This accessol T contains

trim anti instructions for you to supply anti
install a 1/4" thick decorative wood door anti

lower access panel:

" GPF425B (Black)

These accessories are available at extra cost

(Visa, MasterCard, or Discover cards accepted)

1))7calling in the USA, 800.626.2002. In
Canada, call 1.888.880.3030.

Specif_7 accessory number when ordering.

" GPF425W (White)

NOTE: The GPF100 dishwasher door spring
kit must also be ordered anti installed when

the door panel weighs four lbs. or more.
Trimless panel kit- This accessol T contains

parts anti instructions fbr you to supply and
install a 3/4" thick decorative wood door and

lower access panel:

" GPF475

NOTE: The GPF100 dishwasher door spring
kit will be included with the trimless panel kit

anti must be installed with it.

14

y

Cont ol

Panel

To clean the control panel use a lightly
dampened cloth then dlT thoroughly. To clean
the exterior use a good appliance polish wax.

Care and Cleaning

Dishwasher

The stainless steel control panels can be
cleaned with Stainless Steel Magic or a similar
product using a clean, soft cloth.

Protect

Against

Freezing

Never use sharp objects, scouring pads or
harsh cleaners on any part of the dishwasher.

If your dishwasher is left in an unheated place
during the winter, ask a seta4ce technician to:

1. Cut offelectrical power to tt_e dishwasher.
Remove filses or trip circuit breaker.

2. Turn offthe water supply anti disconnect the
water inlet line from the water valve.

3. Drain water from the water inlet line anti water

valve. (Use a pan to catch the water.)

4. Reconnect the water inlet line to the water

valve.

5. Remove the plastic sump cover in the mb
bottom and use a sponge to soak up water in

the rubber boot.

You can order Stainless Steel Magic # WX10X15
through GE Parts in the USA, by calling

800.626.2002. In Canada, call 1.888.880.3030.

Sumpcoverscrews

The Air

cap

Caring for
GPF400S

Optional

Accessory

An air gap protects your dishwasher against

water backing up into it if a drain clogs. The air

gap is not a part of the dishwasher. It is not
covered by your warranb_. Not all plumbing
codes require air gaps, so you may not have one.

The air gap is easy to clean.

1. Turn off the dishwasher anti lift off the

chrollle cover.

2. Unscrew the plastic cap anti clean with a
toothpick.

The stainless steel panels can be cleaned with
Stainless Steel Magic or a similar product using

a clean, soft cloth.

You can order Stainless Steel Magic # WX10X15

through GE Parts in the USA, by calling

800.626.2002. In Canada, call 1.888.880.3030.

Two types of
air gaps

Check the air gap any time your
dishwasher isn't draining well.

15

Before You Call For Service

Dishwasher

Questions ?
Use this

problem

sol_)er

PROBLEM POSSIBLE CAUSE WHAT TO DO

Control panel lights go
off when you're setting

the dishwasher

Noise

Time too long between

touching of selected pads

Some of the sounds

•Each pad must be touched _qthin 30 seconds
of the other controls. To relight, touch
any pad again, or unlock and relatch door.

.Soft %od disposal shredding action.

you'll hear are normal

.Drain valve opening to pump water out.
.Timer control as cycle progresses.
.Detergent cup opening.
.The motor stopping during the (hying

period.

•Water draining out of the tub immediately
after you touch START/RESET pad.

Utensils are not secure
in the rack or something

.Make sure eveuthing is secured in

dishwasher.

small has dropped into
the rack

Motor hums

•Dishwasher has not been used on a regular
basis. If you do not use your dishwasher
often, set it to fill and pump out once
eve,y week. This will help keep the seal
moist and the garbage disposer clear.

Detergent left in
dispenser cups

Detergent cup lid
latched accidentally
by user

Water standing in
the bottom of the tub

Water won't pump

out of the tub

Suds in the tub

Dishes are blocking the

detergent cups

This is normal

Drain is clogged

Correct detergent
wasn't used

.Reposifion the dishes.

.Open the door and press the

START/RESET pad three times within
two seconds. The detergent cup will trip.

.A small amount of clean water around

the outlet on the mb bottom at the back
of the mb keeps the water seal lubricated.

.If you have an air gap, clean it.
.Check to see if your kitchen sink is draining

well. If not, you may need a plumber.

.If the dishwasher drains into a disposer,

run disposer clear.

.Use only automatic dishwasher detergents

to avoid sudsing.

.To remove suds from the rob, open the

dishwasher and let suds evaporate. Add

1 gallon of cold water to the rob. (;lose
the door until it locks into place. Pump
out water by pressing START/RESET,
then immediately press START/RESET
again. Repeat if necessa U.

16

Rinse agent was spilled

.Always wipe up rinse agent spills

immediately.

Questions ?
Use this

problem

so[_er

PROBLEM POSSIBLE CAUSE WHAT TO DO

Stained tub interior

Detergent with

colorant was used

.Some detergents contain colorant

(pigment or dyes) that will discolor tile
mb interior with extended use. Check tile

detergent cup fbr signs of any
discoloration. If cup is discolored,
change to detergent widlout aW colorant.

Some tomato-based

foods can stain

"Use of the RINSE &HOLD wcle (on

some models) after adding tile dish to tile
load can decrease tile level of staining.

Dishes and flatware
not clean

Inlet water temperature
is below 120°F.

Water pressure is .Turn on a fm._cet. Is water coming out
temporarily low more slowly than usual? If so, wait until

Air gap is clogged .Clean tile air gap.

.Raise tile water heater temperature to

120°F.

.Use HI TEMP WASH.

pressure is normal be%re using your
dishwasher.

Improper rack loading .Make sure large dishware does not

block tile detergent dispenser or tile
wash arm.

Spots and filming on
glasses and flatware

Extremely hard
water

Low inlet water
temperature

Overloading tlle dishwasher
Improper loading
Old or damp powder

detergent
Rinse agent dispenser

empty

Too little detergent

•Use JET-DRY _ rinse agent to remove spots

and prevent new film build-up.

•To remove stubborn spots fl'om glassware:

f Remove all metal utensils fi'om tile

dishwasher.

2 Do not add detergent.
3 Select tile POT PANS cycle and

HEATED DRY opuon.

4 Start tile dishwasher and allow to run

fur 26 minutes. Dishwasher will
now be in tile main wash.

Open tile door and pour 2 cups
(500 ml)of white vinegar into tile

bottom of tile dishwasher.

Close tile door and allow to complete
tile cycle. If vinegar rinse doesn't
work: Repeat as above, except use

1/4 cup (60 ml) of citric acid custals

instead of vinegar.

17

Before You Call For Service

Dishwasher

Questions ?

Use this

problem

solT)er

PROBLEM POSSIBLE CAUSE WHAT TO DO

Cloudiness on
glassware

Combination of soft

water anti too much

detergent

.This is called etching anti is permanent.

To prevent this fl'om happening, use
less detergent if you have soft water. Wash
glassware in the shortest cycle that will get

them clean.

Water temperature

.Lower tile water heater temperature.

entering the dishwasher
exceeds 150°F.

Black or gray Alumimml utensils have .Remove marks with a mild, abrasive
marks on dishes rubbed against dishes cleaner.

Tea or coffee stainsYellow or brown film

on inside surfaces

.Remove tile stain by hand, using a

solution of 1/2 cup bleach anti 3 cups
w_|rlll water.

JIWARNING

Before cleaning interior wait at least 20
rmnutes after a cycle for tile heating

element to cool down. Failure to do so
can result in burns.

White film on inside
surfaces

An overall yellow or

brown fihn can be caused
by iron deposits in water

Hard water minerals

.A special filter in tile water supply line is

tile only way to correct this problem.
Contact a water softener company.

.To clean tile interior, apply dishwasher

detergent to a damp sponge. Wear
rubber gloves. Do not use any type of
cleanser other than dishwasher detergent
because it may cause foaming or sudsing.

Dishes don't dry

Low inlet water

temperature

.Make sure inlet water temperature is

correct.

.Select HI TEMP RINSE and/or

HEATED DRY Option.

18

Control panel
responded to inputs

but dishwasher never
filled with water

Dishwasher won't run

Steam

Rinse agent dispenser
is emppy

Door latch may not be
properly seated

Fuse is blown, or tile

circuit breaker tripped

This is normal

.Check the rinse agent dispenser.

.(;all for set_,ice.

.Replace fl.lse or reset circuit breaker.

Remove any other appliances from
tile circuit.

.T U resetting tile START/RESET pad.

.Steam comes through tile vent by tile

door latch during duing anti when water
is being pumped out.

Notes

19

Consumer Services

Dish_vasher

With the purchase of your new Monogram appliance, receive the

assurance that if you ever need information or assistance from GE,

we'll be there. All you have to do is call-toll-free!

GE Answer
Center ®

In the USA:

800.626.2000

In-Home Repair

Service

In the USA:

800.444.1845
In Canada :

1.888.880.3030

For Customers

With Special

Needs...

In the USA:

800.626.2000

Whatever your question about any Monogram major appliance, GE Answer Center ®
infbrmaOon sm_,ice is available to help. Your call-and your question-will be answered
promptly and courteously. And you can call any time. GE Answer Center ®seta_ice is open

24 hours a day, 7 days a week.

In Canada, call 1.888.880.3030.

A GE consumer sma,ice professional will provide expert repair seiadce, scheduled at aume

that's convenient for you. Many GE Consumer Sm_,ice company-operated locations offer
you sma,ice today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,
9:00 a.m. to 2:00 p.m. Saturdays). Our factoD_-trained technicians knowyour appliance
inside and out-so most repairs can be handled in just one visit.

.....................l.................II .......

GE offers Braille controls for a variety of GE appliances, and a
brochure to assist in planning a barrier-flee kitchen ff_r persons
with limited mobility.

Consumers Mth impaired hearing or speech who have access to a

ioI

TDD or a convenOonal teletypewriter may call 800.TDD.GEAC

(800.833.4322) to request informa0on or set_4ce.

Service Contracts

In the USA:

800.626.2224

In Canada :

1.888.880.3030

Parts and

Accessories

In the USA :

800.626.2002

In Canada :

1.888.880.3030

2O

ste_nor_ A.A

You can have the secure feeling that GE Consumer Seta,ice will s011be there after your
warranpy expires. Purchase a GE contract while your warranty is still in effect and you'll
receive a substan0al discount. With a multiple-year contract, you're assured of fimlre

set_,ice at today's prices.

Individuals qualified to service their own appliances can hm_e parts or accessories sent directly

to their home. The GE parts system provides access to over 47,000 parts...and all GE Genuine
Renewal Parts are frilly warranted. VISA, MasterCard and Discover cards are accepted.

User maintenance instructions contained in this guide cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

-'(npo,L l!_l_ _umaodmI

uop_xls._a_I d!qsaa_

lanpoa d aoumsuo D

saoue!lddV 39

IIIII

Place

1st Class

Letler
Slamp

Here

General Electric Company

Warranty Registration Department

P.O. Box 34070
Louisville, KY 40232-4070

.J

21

Consumer Product Ownership Registration

Dear Customer:

Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to
have you as a customer!

Follow these three steps to protect your new appliance investment:

×

and mail

your Consumer

Product Ownership
Registration today.
Have the peace of mind
of knoxdng we can
contact you in the
unlikely event of a
safety modification.

After completing this
registration, write your

model and serial numbers

in this guide. You will
need this infl)nnation

should you require
service. The service

number in the USA:

800.444.1845. In Canada:

1.888.880.3030.

Read your Use and Care
Guide carefully. It will
help you operam your new
appliance properly. If you
have questions, or need

more infbnnafion,
in the USA, call the

GE Answer Center ®

800.626.2000. In Canada,
call 1.888.880.3030.

Important: To ensure that your product is registered, mail the separate product registration card. If the

separate card is missing, fold and mail this form. No envelope is needed.

Consumer Product Ownership Registration

Dishwasher

Product Model No. Serial No.

fi'. [] Ms. [] Mrs. [] Miss []

First I

Name

I

I I I I I I I Name I I I I I I I I I I I I

least I

×

L .......................

Street I

Address

Apt. # I

City [

Date Placed

In [se [

Month

Monogram®

General Electric Company
Louisville, KY40225

I

I I I I I I I I I I

I I I I I I I

I

I

I I I I I I I I I I

I _arI'I Yearl'I

I I I I I I I I I I I I I I

I I I I I State I Code I

Ph°ne I I I I-I

Nun]ber

TAPE CL()SED

I I Zip I

, , I-I , ,

I I I

22

Louisville, KY 40225

Warranty for customers in Canada

Dishwasher

YOUR MONOGRAM DISHWASHER WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase

date is needed to obtain service under warranty.

WHA T IS
COVERED

From the Date

(_ the O_fginal
Pu_'hase

ONE-YEAR
Any part of the dishwasher which fails due to a defect in materials or workmanship. During dfis

full one-year warranty, GE will also provide, free of charge, all labor and inq_ome seta,ice to
replace the defective part.

Second Year
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this

second-year limited warranty, you will be responsible for any labor or inq_ome seta,ice costs.
Five Years

The dishwasher rack, if it should rust, or the electronic control module if it should fidl due to a
defect in materials or workmanship. During this five-year limited warranty, you will be

responsible fbr any labor or ind_ome seta,ice costs.
Twenty Years

The PermaTuf ®tub or door liner, if it fitils to contain water due to a defect in materials or
workmanship. During this full twenty-year warranty, GE will also provide, free of charge, all

labor and ind_ome seta,ice to replace the defective part.

®®®@@@®@®@®@@@@@@@@Q@@@@@®®@@@@@@®®@@@@@@®@@@@@@@®®@@@®@®®@@@@®@@®@@@e

This warranty is extended to tt_e original purchaser and any succeeding owner %r products
purchased for ordinm T home use in Canada.

All warranty sma,ice will be provided by ore" Facto1T Smwice Centers or by ore" amhorized
Customer Care ®se,a,icers during normal working hours.

Should your appliance need se,a,ice, during warranty period or beyond, call 1.888.880.3030.

WHA T IS NO T
COVERED

Seia,ice trips to your home to teach you how
to use the product.

Read your Use and Care material.
If you then have any questions about

operating the product, please contact your
dealer or our Consmner Relations office at

the address below, or call, toll free:

1.888.880.3030

o

hnproper installation.

o

Replacement of house filses or resetting of
circuit breakers.

. Damage to product caused by accident, fire,

floods or acts of God.

. Incidental or consequential damage to

personal property caused by possible defects
with this appliance.

. (;leaning or sma,icing of the air gap device in

the drain line.

WARRANTOR IS NOT RESPONSIBLE FOR

CONSEQUENTIAL DAMAGES.

Failure of the product if it is abused, misused,
or used for other than the intended purposed
or used commercially.

Some provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vaU fi'om province to

province.To know what your legal rights are in your province, consult your local or provincial

consumer affiflrs office.

Warrantor: Camco Inc. If further help is needed concerning this warranty, write: Manager,

Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310, Moncton, N.B. E1C 9M3.

23

Warranty for customers in tile USA

Dishwasher

YOUR MONOGRAM DISHWASHER WARRANTY

Staple sales slip or cancelled check here. Proof of original purchase
date is needed to obtain service under warranty.

WHA T IS

COVERED

From the Date

(_ the O_fginal

Pu_vhase

ONE-YEAR

Any part of the dishwasher which fhils due to a defect in materials or workmanship. During this full

one-year warranty, GE will also provide, free of charge, all labor and in-home seta,ice to replace the
defective part.

Second Year

Any part of tt_e dishwasher which f:ails title to a defect in materials or workmanship. During this

second-year limited warranty, you will be responsible for any labor or in-home seta,ice costs.
Five Years
The dishwasher rack, if it should rust, or the electronic control module if it should f_tildue to a

defect in materials or workmanship. During this five-year limited warranty, you will be responsible
for any labor or in-home se,a,ice costs.

Twenty Years
The PermaTuf ®tub or door liner, if it f_tilsto contain water due to a defect in materials or

workmanship. During this full twenty-year warranty, GE will also provide, free of charge, all labor

and in-home seta,ice to replace the defective part.

e®@@®®®@@®@@@®®@@@Q®®®®@@®@@@®®@@®@@®®®@@®@@@®®@@®@®®®®@@®@@@®®@@®@@@®®@e

This warranty is extended to the original purchaser and aW succeeding owner for products
purchased for ordina U home use in the 48 mainland states, Alaska, Hawaii and Washington, D.C.

All warrant): seta,ice will be provided by our Factory Seta'ice Centers or by our authorized Customer

(;are ®seta,icers during normal working hours.
Should your appliance need se,_,ice, during warrant)_ period or beyond, call 800.444.1845.

WHAT IS NOT
COVERED

24

. Sma_ice u'ips to your home to teach you how to

use the product.
Read your Use and Care material.

If you then have any questions about operating

the product, please contact your dealer or our
Customer Relations office at the address below,

or call, toll fl'ee:
GE Answer Center ®

800.626.2000

consumer information service

"hnproper installation.
. Replacement of house fl_ses or resetting of

circuit breakers.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This warrant)_ gives you specific legal rights, and

you may also have triter rights which va U fl'om state to state.To know what your legal rights are in
your state, consult your local or state consmner affifirs office or your state's Attorney General.

Warrantor: General Electric Company. If further help isneeded concerning this warranty, write:
Manager--Customer Relations, GE Appliances, Louisville, KY 40225.

. Failure of the product if it is abused, misused,

or used for other dmn the intended purposed
or used commercially.

. Damage to product caused by accident, fire,

floods or acts of God.

. Incidental or consequential damage to

personal propert)_ caused by possible defects

with this appliance.

. (;leaning or sma,icing of tt_e air gap device in

the drain line.
WARRANTOR IS NOT RESPONSIBLE FOR

CONSEQUENTIAL DAMAGES.

Part No. 165D4700P156 Rev. 2
Pub No. 49-5824-2

lO-98 CG(JR)

Printed in Louisville, KY

J