Page 1
ge.com
Safety Information ............. 2,3
Operating Instructions
Control and Indicator Settings ....... 5,6
Loading and Using the Washer ...... 7, 8
Special Washer Features .............. 4
Installation Instructions
Alcove or Closet Installation .......... 12
Electrical Requirements .............. 10
Grounding Instructions ............... 10
Installation Requirements ............. 9
Leveling the Washer ................. 10
Washer Connections for
Portable Model WSLPllO0 ....... 13-16
Washer Connections for
Stationary Model WSLS1100 ..... 11, 12
WSLS21 O0
WSLPllO0
Troubleshooting Tips
Before You Call For Service ....... 17-20
Status Indicators ..................... 17
Consumer Support
Consumer Support .......... Back Cover
Product Registration .............. 21, 22
Warrantg ............................ 23
Write the model and serial
numbers here:
#
#
You can find them on a label
on the back of the washer,
175D1807P527 49-90259 1-06 JR
Page 2
IMPORTANTSAFETYINFORMATION.
READALL INSTRUCTIONSBEFOREUSING.
] For your safety, the information in this manual must be followed to minimize the risk of fire
or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
WATERHEATERSAFETY
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for
two weeks or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not beet) used fl)r two weeks or more, prevent the possibility of damage or iqjm y by
turlfing on all hot water faucets aim allowing theln to itm fi)i" several minutes. Do this beflwe using any
electrical appliance which is connected to the hot water s}:stem. This simple procedure will allow any
built-up hydrogen gas to escape. Since the gas is flamnmble, do not smoke or use an open flatne or
appliance durit)g this process.
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
PROPERINSTALLATION
• Install or store _dlere it MII not be exposed • Proi)erlv• ,gr°tmd _asher to confbrm _ith all
to temperattH'es belo_ fi'eezing or exposed goverlfing codes and ordinances. Follo_ details
to the weather: in Installation h_structions.
Use this
appfiance
only for its
intended
purpose as
described in
this Owner's
Manual
YOURLAUNDRYAREA
• Keep the area underneath and around your
appliai)ces fl'ee of combustible inaterials such
as lint, papei; rags, chenficals, etc.
WHENUSINGTHEWASHER
• Never reach into washer while it is moving.
Wait tmfil the inachii)e has completely stopped
befln'e opetling the lid.
• Do not use shai 1) ob.jects around the control
pal)el. They Inay dalnage it.
• Do not nfix chlorine bleach with amntolfia or
acids such as vinegar aiM/or rust relnover. Mixing
different chelnicals can produce a toxic gas which
may cause death.
Do not wash or dty articles that have beet)
cleaned it), washed it), soaked it) or spotted
with con_busfible or explosive substances (such as
wax, oil, paint, gasoline, degreasers, dry-cleatfing
solvents, kerosene, etc,), These substances g]ve off
vapors that ma) ignite or explode, Do not add these
substances to the _lst_ _ltei; Do not use or })lace
these substances around your _lsher or dr}er
during operation,
• Close supervision is necessai y if this appliai)ce is
used bv or near children. Do not allow children m
play oil with or inside this or any other appliance.
The laundty process cat) reduce the flame
retardancy of thbfics, To avoid such a result,
carefiflly fi_llow the gam_ent manufiJcturer's
wash and care instructions,
• To nfitfinfize the possibiliP,,' (ff electric shock, unplug
this appliance fl'om the power supply or disconnect
the washer at the household distributioi) pal)el by
removit)g the filse or switching off the drcuit
breaker befi)re attelnpfitlg any Inaitltetlatlce or
clealfing. NOTE."Turlfing the washer off does NOT
disconnect the appliance fi'om the power supply:
• Never attempt to operate this appliance if it is
damaged, malfimctioning, partiall} (tisassembled,
or has missing or broken parts, including a damaged
cord or plug.
2
Page 3
_. WHENNOTIN USE
_- • Turn off water fimcets to relieve pressure on
hoses and valves and to minimize leakage if
a break or rupture should occm: Check the
condition of the fill hoses; thev mav need
replacement after 5 years.
ge.com
• Do not attempt to repair or replace any part of
this appliance tmless specifically recommended
in this Owner's Manual, or in lmblished use_=
repair instructions that wm tm(le_tand and
have the skills to caHw out.
• Betm+e discarding a washer, or removing
it fl'om service, remove the washer lid to
prevent children fl'om hiding inside.
. _lls
• Do not tamper with controls.
",,b_ READANDFOLLOWTHISSAFETYINFORMATIONCAREFULLY.
1oV'\\ SAVETHESEINSTRUCTIONS
3
Page 4
Special washer features.
Before starting the washer:
• I,oad the laundr_ in the washe_:
• Add the detergent and tiff)tic sotiener to the dispenser drawe_:
• Add bleach (if needed) to the bleach dispense_:
Detergent and Fabric Softener Dispenser Drawer
-- Maximule
FillTower
The detergent and fir)tic softener
dispensers will automatically release their
contents at the proper time during the
cycle.
ToUsethe DetergentDispenser:
Add measured detergent to the dispense_:
Make sure detergent is spread evenly and
is level.
Cleaning the Detergent and Fabric Softener Dispenser Drawer
ToUsetheFabricSoftenerDispenser:
Use only liquid labile soltener Pour into
dispense_; using amount recommended
on package.
• Be notfillanyhigherthan the topofthe
maximumfill tower
• Neverpourfabric softenerdirectlyon
clothes.Itmaystainthem.
E_ Remoxe the drawer b) o )enino it tUll_;
then tilting the front of the door down.
Pull out.
_-] Rinse the drawer with water: If necessary
use a soti cloth to wipe off an) debris.
_] Line up the drawer xfifl_ the opening and
push fl_e dispenser (hmver st_fight in.
} _
Lint Filters
Clean the lint tilte_ inside the walls ot
the wash basket once a week fi)r best
filtering results.
To remove:
Press the tab at the top ot the filter and
pull out.
To clean:
(-)pen the filter. Clean the filter with
a toothbrush.
Liquid Bleach Dispenser
The dispenser dilutes liquid ('hlo_ine bleach
befi)re it reaches into your wash load,
[Z] Check clothing care labels tot special
instructions.
_-] Measure liquid bleach carefifll);
ti)lh)wing instructions on the bottle.
• Neverpour undilutedliquid chlorine bleach
directly onto clothes or into the wash basket.
• Oo notpourpowdered bleach into bleach
dispenser
4
_-] gefi)re starting the washe_; pore"
measured amount of bleach directl)
into bleach dispenser. Avoid splashing
or Dye>filling dispense_: If y(m i)reter
to use powdered bleach, add it into the
wash basket with your detergent.
• Do notmix chlorine bleach with ammonia or
acids such as vinegar and/or rust remover
Mixing can produce a toxic gas which may
cause death.
Page 5
Aboutthe controlandindicatorsettings, ge.com
CLOTHES CARE CYCLE SELECTION
• PRESOAK • EXTRA LARGE
NORMAL
WASH • LARGE
• RINSE ONLY • MEDIUM
• SPIN ONLY • SMALL
• COLORS • HOT/COLD
• WHITES • WARM/COLD
• DELICATES • COLD/COLD
• QUICK WASH
• LOAD SENSING
TIME
REMAINING
MIN
Before starting the washer:
• I,oad the laund_' in the washer.
• Add the detergent and tiff)tic softener to the dispenser drawer.
• Add bleach (if needed) to the bleach dispense_:
ToUseAutomatic One-TouchWashing
The LOADSENSINGfeatm'e automatically senses the size of yore" load, fills with the ai_i)ropriate
amount of water and calculates the amount of wash time required to complete the cycle.
NOTE:When using the LOADSENSINGflmmre, it is nomml fi)r the agitator to rotate heft)re water fills
in the basket.
To choose the automatic LOADSENSINGfeature, press POWER ON/OFF.
The fl)llowing indicators will light up automaticallv: NORMAL WASH, LOADSENSINGand COLD/COLD.
Then simply press START/PAUSE
ToChooseYourOwnCycleSelections
_r_ POWER ON/OFF
Press the POWERON/OFFbutton to tm'n on the control panel.
D WASH OPTIONS
Choose the wash options )ou would like to include in the c) cle. Press the WASHOPTIONS
button until all the options you want to include are lit. More than one option can be selected.
PRESOAKForheavilysoiledclothesthat needto besoakedbeforewashing.Thisoptioncanbeusedas
partof the WASH C¥CLEyouselect.
NORMAL ThisoptionisautomaticallyselectedwhenyoupressPOWERON/OFE
WASH
RINSEONLY Thisoptiongivesonerinsecycleonly.Forexample:Usethis cyclewhenyou needto remove
excessdetergentfromyourclothing.
SPIN ONLY Thisoptiongivesonespincycleonly.Forexample:Usethiscyclewhenyou needto remove
excesswaterfromyourclothing.
Page 6
Aboutthe controlandindicatorsettings.
D
LOADSIZE
i,ooselv load clothes no higher than tile top row of holes in the washer basket. Tile water
le',el should just co',er tile clothes. A(!iust tile load size accordingly.
El
WASH CYCLE
These wash cycles control tile length of tile washing process. Tile chart below will help match
tile WASHCYCLE setting to your specific latmdry needs. When a cycle is selected, tile automatic
temperature that tile machine defimlts to, can be changed to whatever temperatm'e you
desire.
COLORSForeasycareandwrinkle-resistantitems. WARM/ COLD
WHITES Forheaw to lightlysoiledcotton,household HOT/COLD
linens,towels, workandplayclothes.
DELICATESForlingerieanddelicatefabricswith COLD/ COLD
lightto normalsoils.
QUICKWASH Foroneor two lightlysoileditems WARM/ COLD
that areneededquickly.
Default Wash/Rinse Temperatures
lrt
TEMP WASH/RINSE
Select tile water temperatm'e for tile wash and rinse cycles. Always fi_llow fhbric mamlthctm'er's
care label or instI tlctions when latlndering.
NOTEFORPORTABLEMODELS:When using a one-taucet connection, a(!iust tile water flow inix
and water temperatm'e at tile fimcet.
rt
START/PAUSE
Press tile START/PAUSEbutton to start tile wash c_de.
D TIME REMAINING
Displays tile time remaining in tile wash cxcle. It will also display Status Indicators.
See Troubleshooting Tips.
IVOTE:_,_hen tile cycle is complete tile control panel will tm'n oft automatically.
Page 7
Loadingand usingthe washer.
Always follow fabric manufacturer's care label when laundering, ge.com
SortingWashLoads
Sort b} coh)r (whites, lights, ('olo_), soil level, rid)tic
b'pe (sturdy cottons, easy care, delicates), and
whether tile rid)tic produces lint (ten T cloth,
chenille), or a)llects lint (velveteen, corduroy).
ProperUseof Detergent
Add ch)thes and detergent, then start the washe_:
[_siIl_._ too little or too II/t/ch detergent is a common
cause of latmdr_ problems.
Loadingthe Washer
I,oad (h T items loosely, no higher than tile top row
of holes in the washer basket. _4]mn loading wet
items, make sm'e w_u set the load/water level high
enough to allow file items to move fi_eely. Water
level should just cover the clothes. To add items
after washer has started, open the lid and add the
additional items. Close the lid. _4hsher will start
automaticallv.
Careand Cleaningof the Washer
Wash Basket: i,eave tile lid open after washing to
allow moisture to evaporate. If you want to clean tile
basket use a clean soft cloth dampened with liquid
detergent, then rinse. (Do not use harsh
or grits, cleane_.)
FillHoses: Hoses cmmecting washer to fimcet
should be replaced eve_T 5 veals.
Exterior: hmnediately wipe off any spills. _,\_il)e
with damp cloth. Try not to hit Stli_ilce with
shaq) objects.
You can use less detergent if }ou haxe soft water;
a smaller h)ad, or a lightly soiled load.
• Do not wrap largeitemslike sheetsaround the
agitator.
• Do not wash fabrics containingflammablematerials
(waxes,cleaningfluids,etc.).
• Whenthelid is up, asignalwill soundand "Lo"will
appearin thedisplag Thewasherwill not agitate
with the lid up.
MovingandStorage:Asktile sexMce technician to
remove water fl'om drain pump and hoses. Do not
store the washer where it will be exposed to the
weather:
Long Vacations:Be sm'e water SUl)ply is shut off at
fimcets. Drain all water fl'om hoses if weather will
be below fl'eezing.
7
Page 8
Loadingandusingthe washer.
Below are thb_ic care label "svml)ols" that affect the clothing _ou _dll be launde_ing.
FabricCareLabels
WASH LABELS
wash m m
cycle Normal p.......... t Press/ Gentle'_/ Do not wasll Do notwring
Water • • • • • •
temperature ,ot w.... Co_d/ooo_
DRY LABELS
Tumble D
dry
Dry
wrinkle resistant delicate Hand wash
(50°C/120°F) (40°C/105°F) (30°C/85°F)
Normal Permanent Press/ Gentle/ Do not tumble dry (used with
wrinkle resistant delicate do not wash)
Do not dry
setting
High Medium Low No heat/air
Special
instructions
Line dry/ Drip dry Dry fiat Inthe shade
hang to dry
BLEACHLABELS
Bleach_,., \ A
symuols Any bleacl_ Only ....... hlorine bleacll
(when needed) (when needed)
Fq
Do not bleach
8
Page 9
Installation
Washer
Instructions
WSLS1100 WSLP1100
I ffyou havequestions,call 800.GE.CARESor visit our Website at: ge.com
BEFORE YOU BEGIN
Read these instructions completely and carefully.
" IMPORTANT - S.ve hese
instructions fi)r local inspector's use.
"IMPORTANT - Obse,ve ,ll
governing codes and ordinances.
* Note to Installer - Be sure to leave these
instructions with the Consumer.
. Note to Consumer - Kee I) these instructions
tot future reterence.
* Skill level - Instalhtion of this appliance requires
basic mechanical skills.
* Completion time- ] horn"
* Proper instalhtion is the responsibility of the
installer.
* Product taihu'e due to improper installation is not
covered under the _'\_u'rantv.
. Note - This appliance must be properly
grotmded, and electrical setMce to the washer must
contorm with local codes and ordinances and the
latest edition of the National Electrical Code,
ANSI/NFPA 70.
PLUMBING
• WATER PRESSURF--Must be 10 p.s.i, milfilnmn to
150 p.s.i, maxilnmn dynalnic pressure measm'ed at
taucet.
• WATER TEMPERATURE--Household water
heater should be set to deliver water at 190 ° to 150°F
(50 ° to 66°C) IN THE X4;__SHER when HOT wash is
selected.
SHUT-OFF VALVES--Both hot aim cold shut-off
wdves (faucets) should be supplied.
DRAIN--'_V_ter may be drained into a stalMpipe or
set tub. The discharge height MUST NOT BE LESS
THAN 30" nor inore than 8' above the base of the
washer. The stalMpipe inust be 1½" milfilnUln inside
dialneter and inust be open to the atmosphere.
RACK INSTALLATION
• Ensure washer is centered between the rack sides.
PARTS SUPPLIED
I
WASHER LOCATION
X,_hsher must be installed on firln floorilxg to milfimize
vibration during spin cycles. Concrete flooring is best,
but wood base is suliicient providing floor support
meets FHA standards. _4'asher should not be installed
on lugs or exposed to the weather.
Install or store where it will not be exposed to
temperatm'es below fl'eezing or exposed to the
weather.
ELECTRICAL
This applialxce must be supplied with the voltage aim
frequency indicated on the rating plate (located on
the back of the washer), aim colmected to an
individual, properly grotmded branch circuit, protected
bv a 15 or 20 amp circuit breaker or tilne-delav fllse.
If the washer is plugged into the dryer's 115 volt outlet,
then the dryer needs to be on a dedicated circuit.
Water Hoses (2)
[_ Drain ttose
TOOLS REQUIRED
Pliers
[_ Cable Tie
[_ l?,ubber _;ashers (4)
9
Page 10
Installation Instructions
A CAUTION: Before plugging ill washer, read the following electrical requirements.
ELECTRICAL REQUIREMENTS
A CAUTION: Forpersonal safety, do
not use an extension cord or adapter plug with this
appliance.
Do not, under rely circumstmlces, cut or remove the
third grounding prong from the power cord. Follow
National Electrical Codes or prevailing local codes
mad ordinances.
This appliance must be supplied with tile voltage and
frequency indicated on the rating plate (located on the
back of tile washer), and connected to an individual,
properly gr(mnded branch circuit, protected by a
15 or 20 amp circuit breaker or time-delav fllse.
If tile electric supply provided does not meet tile above
requirements, call a licensed electrician.
LEVELING THE WASHER--
STATIONARY MODELS
Before connecting tile hoses, tile washer must be lexel.
I exelino locks are located at tile bottom front of tile
• 0
left and right sides of the washer.
ITS FINAL LOCATION
I I_MAKE SURE THE WASHER IS IN I
[] PULL OUT THE LEVELING LOCKS
This releases tile spring loaded lexelin,*_ feet. Tile
washer will automatically lexel itself.
I
Insureproperground
existsbeforeuse
GROUNDING INSTRUCTIONS
This appliance inust be grounded. In tile event ot a
malflmction or breakdown, grounding will reduce
the risk of electric shock by providing a path of least
resistance tot electrical current.
This appliance is equipped with a cord having an
equipment gr(mnding conductor and a gro/mding
plug.
The plug nlust be plugged into an ai)i)ropriate outlet
that is i)roperly installed and gro/mded in accordance
with all local codes and ordinances.
A DANGER: hnl)rol)er connection ofthe
equipment-grounding conductor can result in a risk of
electrical shock. Check with a qualified electrician if
you are in doubt as to whether tile appliance is
properly gro/mded.
Do not m()dit_' plug with this appliance; if it will not fit
the outlet installed, have a proper outlet installed bv a
qualified electrician.
[] PUSH THE LEVELING LOCKS
BACK IN
Donot kickor steponthe levelinglocks.
/0
Page 11
Installation Instructions
WASHER CONNECTIONS FOR STATIONARY MODEL
WSLS1100
^,* WARNING: Make sure the washer is un )lugged
[] FLUSH WATER LINES
Run s()me water fl'om the hot and cold fimcets to flush
the water lines and remoxe particles that mioht_ cloo-
the water xdxe screens.
[] CONNECT TO WATER LINES
Connect tile inlet hose ends to tile HOT and COLD
water fimcets tightly by hand, then tighten another %
[tli'n with pliers. TtlFn the water on and check tot leaks.
[] CONNECT DRAIN HOSE
Fom_ a U shape on tile end of tile drain hose with tile
hose pointed toward tile drain. Place tile hose in a
latmd_' mb or stand pipe and secure it with a cable tie
(not inchlded).
NOTE: If tile drain hose is placed in a stand pipe
without limning a U shape, a siphoning action could
occm'. There must be an air gap around tile drain
hose. A sntlg hose fit can also cause a siphoning action.
CableTie
Laundry Tub
[] CAREFULLY MOVE THE WASHER
TO ITS FINAL LOCATION
Cable Tie
Cable Tie
Stand Pipe
[] PLUG THE POWER CORD INTO A
GROUNDED OUTLET
Insure proper groun/
exists before use
//
Page 12
Installation Instructions
WASHER CONNECTIONS FOR STATIONARY MODEL
WSLS1100 (CONT.)
[] INSTALLATION CHECKLIST
Before starting the washer, check to make sure:
Main power is turned on.
The washer is plugged in.
The water fimcets are turned on.
The unit is level.
The drain hose is properly fled up.
There are no leaks at the timcet, drain line
or washei:
[] RUN THE WASHER THROUGH A
COMPLETE CYCLE
Check fin" water leaks and proper operation.
[] REMOVE THE PROTECTIVE FILM
COVERING THE CONTROL PANEL
[] READ THE REST OF THIS
OWNER'S MANUAL
It contains _aluable and helptul inlbm/ation that will
S_I'_ e Vo/I _iI//e and I//one_
OWNERS
MANUAL
NOTE: If w>m"washer does not operate, please review
the Before YouCall For Service secdon.
ALCOVE OR CLOSET iNSTALLATiON
If _,om" washer is approved fin" installation in an
alcoxe or closet, there will be a label on the back
of the machine describing requirements.
• Minimum/clearances between washer and a(!jacent
walls or other surtaces are: 0" either side, _" "2 front,
._tt I'ea I',
• Minimmn vertical space fl'om floor to overhead
shelves, cabinets, ceilings, etc. is 96'.'
• Closet doors must be louvered or otherwise
ventilated and have at least 60 square inches open
area for washer onl B or if the closet contains both
a washer and dryer, doors must contain at least
120 square inches of open area equally distributed.
NOTE: The clearances stated on this label are
minimmns. Consideration must be given to
providing adequate clearances tin" installation
and servicing.
0
! 1
! !
Closet door
60sq.in.
(387.1sq.cm)
60sq.in.
(387.1sq.cm)
/2
Page 13
Installation Instructions
WASHER CONNECTIONS FOR PORTABLE MODEL
WSLP1100--ONE-FAUCET CONNECTIONS
Use the hose connector provided with the washer for a
one-t;i t/(et connection,
[] CONNECT TO VALVE INLET
TO CONNECT THE WASHER:
[] REMOVE THE UNI-COUPLE ®
HOSE FROM INSIDE THE
WASHER BASKET
Connection
Connector
COLDWater
Suppl,/
Uni-CouplerHose
Attach the COLD water supply connector to the
COLD water valve inlet (color BI,UE). Make stlre
the washer is inside the c(mnector before
tightening.
I_ TIGHTEN CONNECTOR
Tighten the connector, ensm'ing the threads are
aligned properly for tightest fit. Inspect fin" kinks
or binding of the hose.
NOTE: Do not remove the plastic cap fl'om the HOT
water inlet fl)r tmi-coupler connections as leakage may
OCC/II:
[] CONNECT TO WATER LINE
Attach the hose connector to the faucet adapter by
pulling down on the locking collar while lifting up
on the connector tmtil it snaps into place. Make
sure the water filter provided is in place.
LockingCollar
Hose Connector
[] CONNECT DRAIN HOSE
Attach the drain hose to the rear ot the washer.
Install the clamp on the drain hose and tighten
to I)rexent.... leakage, of water.
13
Page 14
Installation instructions
WASHER CONNECTIONS FOR PORTABLE MODEL
WSLP1100mONE-FAUCET CONNECTIONS (CONT.)
[] MAKE SURE THE TEMPERATURE
SELECTOR IS SET AT COLD/COLD
[] SLOWLY TURN ON THE WATER
FAUCET ALL THE WAY TO THE
DESIRED TEMPERATURE
SETTING
[] PLUG THE POWER CORD INTO A
3-PRONG GROUNDED OUTLET
[] REMOVE THE PROTECTIVE FILM
COVERING THE CONTROL PANEL
[] INSTALLATION CHECKLIST
Before starting the washer, check to snake sure:
Main power is turned on.
FJ The washer is plugged in.
UJ The water fimcets are turned on.
The unit is level.
There are no leaks at the timcet, drain line
oi" w;IsheI i
The electrical power cord is on the back of the
W_I S h e I',
/
Insure proper ground
exists before use
/4
Page 15
Installation Instructions
TO DISCONNECT THE WASHER:
[] TURN WATER FAUCET OFF
I_UNPLUG POWER CORD AND
RETURN IT TO THE STORAGE
AREA
[] PRESS THE RED WATER FLOW
BUTTON TO RELEASE THE
WATER PRESSURE
[] DISCONNECT FROM WATER LINE
Mo;e the locking collar down and pull the hose
cmmector down to disengage flx)m the fimcet
a dapter.
LockingCollar
HoseConnector
[] DRAIN WATER
Drain water h'om the hoses throw,h the
hose connectoi',
WaterFI,
Button
Hose Connector
15
Page 16
Installation Instructions
WASHER CONNECTIONS FOR PORTABLE MODEL
WSLP1100--TWO-FAUCET CONNECTIONS
]f }_O/I have tw() separate _3Jtei" connections_ yO/lI" washer
can be connected to both the hot and cold water faucets.
This kit can be purchased fl'om your dealer or fl'om Parts
and Accessories. In the United States, call 800.626.2002.
In Canada, consult the yellow pages tin" yore" local Camco
n/in/bei-
TO CONNECT THE WASHER:
IllCONNECT TO WATER LINE
Connect HOT and COLD water inlet hoses to the
HOT and COLD faucets.
12ICONNECT DRAIN HOSE
Secure tile drain hose to tile sink or stand pipe.
[] PLUG THE POWER CORD INTO A
3-PRONG GROUNDED OUTLET
[] INSTALLATION CHECKLIST
Before starting the washer, check to make sure:
UJMain power is turned on.
The washer is plugged in.
The water timcets are turned on.
The unit is level.
The drain hose is propedy tied up.
There are no leal_s at the timcet, drain line
or washeE
Sink
Cable
Tie
CableTie
StandPipe
TO DISCONNECT THE WASHER:
I[_ TURN WATER FAUCETS OFF I
12IUNPLUG POWER CORD AND
RETURN IT TO THE STORAGE
AREA
[] DISCONNECT THE DRAIN AND
WATER SUPPLY HOSES
Hang them on tile storaoe rack.
16
Page 17
Before you call for service.., ge.com
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
StatusIndicatots
• Press POWERON/OFFto mrn off the washer.
• Call for service.
When the cycle has stm'ted but water has not filled the wash basket
within 60 minutes, a signal will sound mid this code will be displayed.
• Make sure the incoming water thucets are on.
• Make sure the fill hoses are not clogged or kinked.
Power did not automatically turn off at the end of the cycle.
• Press POWERON/OFFto tm'n off the washer.
Water is not draining out of the washer.
• Make sure the drain hose is not kinked and is connected properly.
Wash load is mabalmaced.
• Distribute latmdrv evenlx in the basket.
• Make sure washer is lexel. See Leveling the Washer.
Washer lid is not closed.
• Ch)se lid.
Any time the total time required is more than 99 minutes,
this status indicator will be displayed.
/7
Page 18
Before you call for service...
Troubleshooting Tips
WATER POSSIBLE CAUSES WHAT TO DO
Too many suds Type of detergent • Switch to a lower sudsing detergent brand and fi,llow
instructions on package.
Very soft water • T_a less detergent.
Too much detergent • Measure your detergent careflflly. Use less soap if you
have soft watex; a smaller load or a lightly soiled load.
Water leaks Fill hoses or drain hose is • Make sure hose connections are fight at thucets and tile
buproperly commcted washing machine. Make sure the end of the drain hose
is cmTectly inserted in and secured to tile drain.
Household dxaJn may • Check household l)lmnbing. You may need to call
be dogged a l)lumbe_:
Constmat water pressure • Tighten hoses at tile tiltlcets alld ttlYIl tile water off
to the fill hoses at the alter each use.
water source • Check condition of the fill hoses; thex max need
replacement alter 5 veals.
Using too much detergent • Use less deteigent. Use less soap if you have soft water,
ha washer a smaller load or a lightly soiled load.
Water temperature Cooler water temperatures • New latm(h T detergents have been flnm ulated
seems incorrect provide improved energy to work with cooler water temperatm'es without
efficiency affecting wash l)erfinmance.
Control is not set properly • Check water telnl)erature control and ac!iust.
Water supply is turned off • Turn both hot and cold taucets flfllv on and make sure
or improperly cmmected hoses are connected to correct filucets.
Water valve screeus axe • TtlYH ()_ tile x_ter SOtlI'ce alad rei11ove file x_;_ter
stopped up com_ection hoses fl'om file upI)er back of the _she_:
Remove screens and use a bHlsh or tooflq)ick to clean file
screens in the machine, Reinstall screens, rec(mnect the
hoses and turn tile water back on,
House water heater is • Make sure house water heater is delivering water
not set properly at 120°F-140°F (48 °C-60°C).
Water won't drain Drain hose is kinked or • Straighten drain hose and make sm'e washer is not
hupmperly commcted sitting on it.
Top ot drain outlet should be less than 8 ft. (2.5 m)
above tlooY.
/8
Page 19
ge.com
OPERATION POSSIBLECAUSES WHATTODO
Washer pauses during The washer normally pauses
washcycle between washing steps
Washer pauses during This is normal • The washer may pause during the spin cycle to remoxe
spincycle soapy water more efficiently.
Washerwon'toperate Washer is unplugged • Make sure cord is I)lugged,, secm'ely into a working outlet.
Water supply is turned off • Turn both hot and cold timcets hilly on.
Controls are not set properly • Make sure all selections haxe been made.
Lid is open • Close lid and press START/PAUSE.
Circuit brea_ker/fuse is • Check house circuit breake_/fllses. Replace fllses ,%
tripped/blown reset breaker; _sher should haxe separate outlet.
Washer has not been • Press tile POWERON/OFFbutton.
tunmd on
PERFORMANCE POSSIBLECAUSES WHATTODO
Colored spots Incorrect use of fabric • Check lid)tic sottener package tot insmu'tions and
softener tolhm' directions for using dispense_:
• Pretreat stain and rewash.
Dye trm_sfer • Sort whites or lightl) colored items fl'om dark colo_.
Grayed or yellowed Not enough detergent • Use more deteroent_ (especiall)with larger loads).
clothes Be s//I'e to follow detergent ii/antlf_lcttli'eY's directions.
Hard water " Use a water conditioner like Calgon brand or install
a water sottenei:
Water is not hot enough • Make sm'e water heater is deli',efing water at
120°F-140°F (48°C-60°C).
Washer is overloaded • Select load size to match clothes load.
Dye trmasfer • Sort clothes by cohm If lid)tic label states wash separately
trustable dxes max be indicated.
Lintor residue on Clothes are air or line thied • If xou do not (hy your ch)thes with a ch)thes (lryex;
clothes your clothes may retain more lint.
Incorrect sorting • Separate lint produce_ fl'om lint collecting.
Washing too long • "_,_sh small loads fi_r a shorter time than larger loads.
Overloading • I,oad clothes no higher than the top row of holes in the
washer basket.
• Make sure load size selected matches clothes load size.
Incorrect use of fabric softener • Check rid)tic sottener package for instructions and
tollow directions for using, disl)enser.
Pilling Result of normal wear on • _qfile this is not caused by tile washe_; you can slow tile
poly-cotton blends m_d I)illin'*_l)r°cess bx, washing,,gam_ents inside out.
fuzzy fabrics
/9
Page 20
Before you call for service...
Troubleshooting Tips
PERFORMANCE(cont'd) POSSIBLE CAUSES WHAT TO DO
Snags, holes, team, rips Pins, snaps, hooks, sharp • Fasten snaps, hooL_, buttons and zippe_.
or excessive wear buttons, belt buckles,
zippers mad shm'p objects and shaq) buttons.
left in pockets
Undiluted chlorine bleach • Check bleach package instructions fin" proper amount.
ChemicaJs like hair bleach • Rinse items that may have chemicals on them befin'e
or dye, pennmmnt wave washing.
solution
Wrinkling Improper sorth_g • Avoid mixing hea\ T items (like work clothes) with
• P.emove loose items like pins, objects in pockets
• Turn knits (which snag easily) inside out.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
light items (like blouses).
• Try a lid)tic sotteneI:
Overloading or • i,oad )our washer so clothes have enough room
incorrect water level to move fl'eely with water covering all of the clothes.
Repeated washing in • Wash in wama or cold water:
water that is too hot
NOISE POSSIBLECAUSES WHAT TODO
Washer is noisy Washer is uneven • I,evel the washe_: See Leveling the Washer.
Washer load is • Press the START/PAUSEbumm to stop the washe_; open
tmbalm_ced the lid and redistribute the load evenly. Close the lid
and restart.
Washer is sitting too close • Pull washer away fl'om the wall; about 4" is needed.
to wall (causes knocking
during cycle)
Dragging noise prior When using the LOAD • This is noxmal.
towater filling in SENSING feature, the
1he tub agitator rotates before
water f'tlls in the tub
OTHER POSSIBLECAUSES WHATTODO
Labels on the exterior
of the washer will not
peel off cleanly
2O
Occasionally the adhesive
used on the labels does
not release deanly
• Use a hair dtTer set at the lowest heat setting, directing
the air at the label for a short amount of time. This will
release the adhesive easily, without damaging the stmfhce
of the washe_:
Page 21
GE Service Protection Plus rM
GE, a name recognized worldwide for quality and dependability, oflers you
Service Protection Plus'"--comprehensive protection on all yore appliances--
No Matter What Brand!
Benefits Include:
. Backed by GE
. All brands covered
o Unlimited service calls
o All parts and labor costs included
o No out-of-pocket expenses
. No hidden deductibles
. One 800 nmnber to call
Yim will be completel) satisfied with our service protection or xtm ma) request }ore" money back
on the remaining value of }ore" contract. No questions asked. It's their simple.
Protect your refi'igeratoi; dishwasher, washer and chTei; range, TV, VCP. and much more--any brand!
Plus there's no extra charge for emergency service and low monthly financing is available. Even icemaker
co\ erage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place }ot,r confidence in (;E and r_dl us in the U.S. toll-free at 800.626.2224
for n/ore infoYu/atioll.
:i _]l bl_lllds (l)\{!l{!(/. tip [o 20 y_ ;limb old, ill Ih{! (I)lltillellt_tl U.S.
We'll CoverAnyAppliance.
Anywhere.Anytime.
,_ (_tll here
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
21
Page 22
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
'_'e are proud to ha_e you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
Product Ownership
Registration today.
tt_wc the pc_lcc of
mind of knowing w{
C_III COllta{'[ VOII ill
the unlikel_ e_ent of a
sat_ 17,modificalion.
Attar mailing tile
registration below%
store this document
in a satb place. It
contains inlormation
you will need should
you require selMce.
Our service number is
8(10 GE CARES
(800-432-2737).
Model Number Serial Number
I I
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at ge.com.
Consumer Product Ownership Registration
Read your Owner's
Manual carefillly.
It will help you
operate yollr lle',_
appliance properly.
I
_Cul h<r{
Model Number Serial Number
Mr. Ms. M*s. Miss
Firsl I I L_slI
Naln{ I I I I I I I I I Name I I I I I I
SI r(!el I
A&h-(ss I I I I I I I I I I I I I I I I I I I I I I I I
I I I I I I
Al,,#[ , I I I I I , [ 1,:m_,ilAd(_,e_
Zip I
l)aw Pla{ed
_,o,,,h I-I I-I , I
()( ( asionally, we may allow sel{ (ted companies to s(nd you information.
Che(k h(r{ it: you do no1 ,xm]l this inl_}rmafion.
Appliances
General Electric Company
6E Consumer&, Industrial
Louisville,K¥ 40225
ge.com
Number I I I I I I I
22
Page 23
GE Washer Warranty.
All warranty service provided by our Factory Service
Centers, or an authorized Customer Care®technician.
Toschedule service, on-line, 24 hours a day, contact us
at ge.com or call 800-GE-CARES. Please have serial number
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warran_
and model number available when calling for service.
For The Period Of."
One Year
From the date of the
origina/ purchase
We Will Replace:
Anypatt of the _z_sher which tifils due to a deii_ct in materials or workmanship. During this
limited one-year warranty, GE will also provide, free of charge, all labor and in-home service to
replace the defective part.
What Is Not Covered:
• Service trips to your home to teach you how to use
the product.
• Improper installation, delivery or maintenance.
• Failure of the product if it is abused, misused, or used for
other thml the intended purpose or used commercially.
• Dmnage after delivery.
EXCLUSIONOFIMPLIED WARRANTIES--Your sole and exclusive remedy isproduct repair as provided in this Limited Warranty.
Any implied warranties, iucludiug the implied warranties ofmerehantability or fitness for a particular purpose, are limited to
one year orthe shortest period allowed by law.
• Replacement of house fuses or resetting of circuit
breakers.
• Dmuage to the product caused by accident, fire, floods
or acts of God.
• IncidentaJ or consequential dmnage caused by possible
defects with this applimlce.
• Product not accessible to provide required service.
Thiswarranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA.If the
productis located in anarea where serviceby a GEAuthon2edServiceris not available,youmay be responsiblefora tnp charge or youmay be
requiredto bring theproduct toan Authon2edGEServicelocation.InAlaska, the warrantyexcludesthe costof shipping orservicecalls toyour
home.
Somestates do not aflow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state. Toknow what your legal nghts are, consult your local or state consumer
affairs office or your state _ Attorney General.
Warrantor: General Electric Company.Louisville, KY 40225
23
Page 24
ConsumerSupport.
Haxe a question or need assistance with your al_pliance? Try tile (;E Appliances _.Vebsite 24 hours a day
q gEAppliancesWebsite ge.com
' any day of the xear'. For greater comenience and taster service, you can now download Owner's Manuals,
order parts, catalogs, or exert schedule set\ice on-line. You can also "_sk Our Team f Expert.
yO/lI" q/lestions, and so Illtlcl/ iiloi'e...
ScheduleService
Expert (;E repair setsice is onl) one step away fl'om xour door Get on-line and schedule your set\ice at
xour, conxenience 24 hours any (lax of tile year! Or call 800.GE.CARES (800.432.2737) during n{mnal
business hours.
ge.com
RealLifeDesignStudio ge.com
GE supports tile Universal Design concept--products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize tile need to design fin" a wide range of physical and
mental abilities and impaimmnts. For details of GE's Universal Design applications, including kitchen
design ideas tot people with disabilities, check out our Websim today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
ExtendedWarranties ge.com
Purchase a (;E extended warrant_ and learn about special discounts that are axailable while your, warranla,
is still in effect. You C[llli)urchase it on-line an)time, or call 800.626.2224 during nomml business hours.
(;E (_onsuiner Home Ser\ices will still be there after your warrant} expires.
PartsandAccessories
ge.com
Individuals qualified to service their own appliances can have parts or accessoiies sent direcflv to their
[ "I
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours eve_' day or
by phone at 800.626.2002 during nomml business hours.
J
Instructions contained in this manual cover procedures tobe performed byany user. Other servicing generally
should be referred to qualified service personnel. Cautionmust be exercised, since improper servicing may cause
unsafe operation.
ContactUs
If you are not satisfied with the service you receive fl'om (;E, contact us on our _&'ebsite with all the details
including your phone ntlI/lbeI'_ oi" write to: General Manager; Customer Relations
Register your new applimlce on-line--at your convenience! Timel) product registration will allow for
l RegisterYourApplbnce
' enhanced communication and prompt service under tile terms of _our warranty should tile need a_ise.
You may also mail in tile pre-p_inted registration card included in tile packing material.
ge.com
GE Appliances, Appliance Park
I,ouisville, KY 40225
ge.com
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