GE WSLS1100A, WSLP1100A, WSLS1100D, WSLP1100D, WSLP1100H Owner's Manual & Installation Instructions

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ge.com
WSLS1100 WSLP1100
Owner’s Manual &
Installation Instructions
Washers
Safety Information . . . . . . . . . . . . . 2, 3
Operating Instructions
Loading and Using the Washer . . . . . .7, 8
Special Washer Features . . . . . . . . . . . . . .4
Installation Instructions
Alcove or Closet Installation . . . . . . . . . . 12
Electrical Requirements . . . . . . . . . . . . . . 10
Grounding Instructions . . . . . . . . . . . . . . . 10
Installation Requirements . . . . . . . . . . . . . 9
Leveling the Washer . . . . . . . . . . . . . . . . . 10
Washer Connections for
Portable Model WSLP1100 . . . . . . . 13–16
Washer Connections for
Stationary Model WSLS1100 . . . . . 11, 12
Troubleshooting Tips
Before You Call For Service . . . . . . . 17–20
Status Indicators . . . . . . . . . . . . . . . . . . . . . 17
Consumer Support
Consumer Support . . . . . . . . . . Back Cover
Product Registration . . . . . . . . . . . . . . 21, 22
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Write the model and serial numbers here:
#
#
You can find them on a label on the back of the washer.
175D1807P527 49-90259 1-06 JR
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Install or store where it will not be exposed
to temperatures below freezing or exposed to the weather.
Properly ground washer to conform with all
governing codes and ordinances. Follow details in Installation Instructions.
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
WATER HEATER SAFETY
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on
all hot water faucets and allowing them to run for several minutes. Do this before using any
electrical appliance
which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
Keep the area underneath and around your
appliances free of combustible materials such as lint, paper, rags, chemicals, etc.
Close supervision is necessary if this appliance is
used by or near children. Do not allow children to play on, with or inside this or any other appliance.
YOUR LAUNDRY AREA
Never reach into washer while it is moving.
Wait until the machine has completely stopped before opening the lid.
Do not use sharp objects around the control
panel. They may damage it.
Do not mix chlorine bleach with ammonia or
acids such as vinegar and/or rust remover. Mixing different chemicals can produce a toxic gas which may cause death.
Do not wash or dry articles that have been
cleaned in, washed in, soaked in or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline,
degreasers, dry-cleaning solvents, kerosene, etc.). These substances give off vapors that may ignite or explode. Do not add these substances to the wash water. Do not use or place these substances around your washer or dryer during operation.
The laundry process can reduce the flame retardancy of fabrics. To avoid such a result, carefully follow the garment manufacturer’s wash and care instructions.
To minimize the possibility of electric shock, unplug
this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning. NOTE: Turning the washer off does NOT disconnect the appliance from the power supply.
Never attempt to operate this appliance if it is
damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
WHEN USING THE WASHER
Use this appliance only for its intended purpose as described in this Owner’s Manual.
Consumer Support Troubleshooting Tips
Operating Instructions Safety InstructionsInstallation Instructions
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Consumer SupportTroubleshooting Tips
Operating Instructions
Safety Instructions Installation Instructions
ge.com
Turn off water faucets to relieve pressure on
hoses and valves and to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; they may need replacement after 5 years.
Before discarding a washer, or removing
it from service, remove the washer lid to prevent children from hiding inside.
Do not attempt to repair or replace any part of
this appliance unless specifically recommended in this Owner’s Manual, or in published user­repair instructions that you understand and have the skills to carry out.
Do not tamper with controls.
WHEN NOT IN USE
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
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Special washer features.
Detergent and Fabric Softener Dispenser Drawer
The detergent and fabric softener dispensers will automatically release their contents at the proper time during the cycle.
To Use the Detergent Dispenser:
Add measured detergent to the dispenser. Make sure detergent is spread evenly and is level.
To Use the Fabric Softener Dispenser:
Use only liquid fabric softener. Pour into dispenser, using amount recommended on package.
Do not fill any higher than the top of the
maximum fill tower.
Never pour fabric softener directly on
clothes. It may stain them.
Cleaning the Detergent and Fabric Softener Dispenser Drawer
Remove the drawer by opening it fully, then tilting the front of the door down. Pull out.
Rinse the drawer with water. If necessary use a soft cloth to wipe off any debris.
Line up the drawer with the opening and push the dispenser drawer straight in.
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2
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Lint Filters
Clean the lint filters inside the walls of the wash basket once a week for best filtering results.
To remove:
Press the tab at the top of the filter and pull out.
To clean:
Open the filter. Clean the filter with a toothbrush.
Maximum Fill Tower
Liquid Bleach Dispenser
The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.
Check clothing care labels for special instructions.
Measure liquid bleach carefully, following instructions on the bottle.
Never pour undiluted liquid chlorine bleach
directly onto clothes or into the wash basket.
Do not pour powdered bleach into bleach
dispenser.
Before starting the washer, pour measured amount of bleach directly into bleach dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into the wash basket with your detergent.
Do not mix chlorine bleach with ammonia or
acids such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death.
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2
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Before starting the washer:
Load the laundry in the washer.
Add the detergent and fabric softener to the dispenser drawer.
Add bleach (if needed) to the bleach dispenser.
Consumer Support Troubleshooting Tips
Operating Instructions Safety InstructionsInstallation Instructions
Troubleshooting Tips
Installation Instructions Safety InstructionsOperating Instructions
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Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
About the control and indicator settings. ge.com
POWER ON/OFF
Press the POWER ON/OFF button to turn on the control panel.
WASH OPTIONS
Choose the wash options you would like to include in the cycle. Press the WASH OPTIONS button until all the options you want to include are lit. More than one option can be selected.
PRESOAK For heavily soiled clothes that need to be soaked before washing. This option can be used as
part of the WASH CYCLE you select.
NORMAL This option is automatically selected when you press POWER ON/OFF.
WASH
RINSE ONLY This option gives one rinse cycle only. For example: Use this cycle when you need to remove
excess detergent from your clothing.
SPIN ONLY This option gives one spin cycle only. For example: Use this cycle when you need to remove
excess water from your clothing.
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To Use Automatic One-Touch Washing
START PAUSE
The LOAD SENSING feature automatically senses the size of your load, fills with the appropriate amount of water and calculates the amount of wash time required to complete the cycle.
NOTE: When using the LOAD SENSING feature, it is normal for the agitator to rotate before water fills in the basket.
To choose the automatic LOAD SENSING feature, press POWER ON/OFF.
The following indicators will light up automatically: NORMAL WASH, LOAD SENSING and COLD/COLD.
Then simply press START/PAUSE.
To Choose Your Own Cycle Selections
Before starting the washer:
Load the laundry in the washer.
Add the detergent and fabric softener to the dispenser drawer.
Add bleach (if needed) to the bleach dispenser.
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About the control and indicator settings.
LOAD SIZE
Loosely load clothes no higher than the top row of holes in the washer basket. The water level should just cover the clothes. Adjust the load size accordingly.
WASH CYCLE
These wash cycles control the length of the washing process. The chart below will help match the WASH CYCLE setting to your specific laundry needs. When a cycle is selected, the automatic temperature that the machine defaults to, can be changed to whatever temperature you desire.
Default Wash/Rinse Temperatures
COLORS For easy care and wrinkle-resistant items. WARM / COLD
WHITES For heavy to lightly soiled cotton, household HOT / COLD
linens, towels, work and play clothes.
DELICATES For lingerie and delicate fabrics with COLD / COLD
light to normal soils.
QUICK WASH For one or two lightly soiled items WARM / COLD
that are needed quickly.
TEMP WASH/RINSE
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care label or instructions when laundering.
NOTE FOR PORTABLE MODELS: When using a one-faucet connection, adjust the water flow mix and water temperature at the faucet.
START/PAUSE
Press the START/PAUSE button to start the wash cycle.
TIME REMAINING
Displays the time remaining in the wash cycle. It will also display Status Indicators. See Troubleshooting Tips.
NOTE: When the cycle is complete the control panel will turn off automatically.
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Consumer Support Troubleshooting Tips
Operating Instructions Safety InstructionsInstallation Instructions
Troubleshooting Tips
Installation Instructions Safety InstructionsOperating Instructions
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Consumer Support
Troubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering. ge.com
Proper Use of Detergent
Add clothes and detergent, then start the washer. Using too little or too much detergent is a common cause of laundry problems.
You can use less detergent if you have soft water, a smaller load, or a lightly soiled load.
Loading the Washer
Load dry items loosely, no higher than the top row of holes in the washer basket. When loading wet items, make sure you set the load/water level high enough to allow the items to move freely. Water level should just cover the clothes. To add items after washer has started, open the lid and add the additional items. Close the lid. Washer will start automatically.
Do not wrap large items like sheets around the agitator.
Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.).
When the lid is up, a signal will sound and “Lo” will appear in the display. The washer will not agitate with the lid up.
Care and Cleaning of the Washer
Wash Basket: Leave the lid open after washing to allow moisture to evaporate. If you want to clean the basket use a clean soft cloth dampened with liquid detergent, then rinse. (Do not use harsh or gritty cleaners.)
Fill Hoses: Hoses connecting washer to faucet should be replaced every 5 years.
Exterior: Immediately wipe off any spills. Wipe with damp cloth. Try not to hit surface with sharp objects.
Moving and Storage: Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather.
Long Vacations: Be sure water supply is shut off at faucets. Drain all water from hoses if weather will be below freezing.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates), and whether the fabric produces lint (terry cloth, chenille), or collects lint (velveteen, corduroy).
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Loading and using the washer.
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Fabric Care Labels
Machine wash cycle
Normal
Permanent Press/
wrinkle resistant
Gentle/
delicate
Hand wash
Do not wash Do not wring
Water temperature
Hot
(50°C/120°F)
Warm
(40°C/105°F)
Cold/cool
(30°C/85°F)
Tumble dry
Dry
Normal
Permanent Press/
wrinkle resistant
Gentle/
delicate
Do not tumble dry
Do not dry (used with
do not wash)
Heat setting
High
Medium
Low
No heat/air
Special instructions
Line dry/
hang to dry
Drip dry
Dry flat
In the shade
Bleach symbols
Any bleach
(when needed)
Only non-chlorine bleach
(when needed)
Do not bleach
WASH LABELS
DRY LABELS
BLEACH LABELS
Below are fabric care label “symbols” that affect the clothing you will be laundering.
Consumer Support Troubleshooting Tips
Operating Instructions Safety InstructionsInstallation Instructions
Troubleshooting Tips
Installation Instructions Safety InstructionsOperating Instructions
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BEFORE YOU BEGIN
Read these instructions completely and carefully.
IMPORTANT – Save these
instructions for local inspector’s use.
IMPORTANT – Observe all
governing codes and ordinances.
Note to Installer – Be sure to leave these
instructions with the Consumer.
Note to Consumer – Keep these instructions
for future reference.
Skill level – Installation of this appliance requires basic mechanical skills.
Completion time – 1 hour
Proper installation is the responsibility of the
installer.
Product failure due to improper installation is not covered under the Warranty.
Note – This appliance must be properly grounded, and electrical service to the washer must conform with local codes and ordinances and the latest edition of the National Electrical Code, ANSI/NFPA 70.
Washer must be installed on firm flooring to minimize vibration during spin cycles. Concrete flooring is best, but wood base is sufficient providing floor support meets FHA standards. Washer should not be installed on rugs or exposed to the weather.
Install or store where it will not be exposed to temperatures below freezing or exposed to the weather.
WASHER LOCATION
If you have questions, call 800.GE.CARES or visit our Website at: ge.com
Installation
Washer
Instructions
WSLS1100 WSLP1100
WATER PRESSURE—Must be 10 p.s.i. minimum to 150 p.s.i. maximum dynamic pressure measured at faucet.
WATER TEMPERATURE—Household water heater should be set to deliver water at 120° to 150°F (50° to 66°C) IN THE WASHER when HOT wash is selected.
SHUT-OFF VALVES—Both hot and cold shut-off valves (faucets) should be supplied.
DRAIN—Water may be drained into a standpipe or set tub. The discharge height MUST NOT BE LESS THAN 30nor more than 8above the base of the washer. The standpipe must be 11⁄2″ minimum inside diameter and must be open to the atmosphere.
PLUMBING
Ensure washer is centered between the rack sides.
RACK INSTALLATION
This appliance must be supplied with the voltage and frequency indicated on the rating plate (located on the back of the washer), and connected to an individual, properly grounded branch circuit, protected by a 15 or 20 amp circuit breaker or time-delay fuse.
If the washer is plugged into the dryer’s 115 volt outlet, then the dryer needs to be on a dedicated circuit.
ELECTRICAL
Pliers
TOOLS REQUIRED
Water Hoses (2)
PARTS SUPPLIED
Drain Hose
Cable Tie
Rubber Washers (4)
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CAUTION: For personal safety, do
not use an extension cord or adapter plug with this appliance.
Do not, under any circumstances, cut or remove the third grounding prong from the power cord. Follow National Electrical Codes or prevailing local codes and ordinances.
This appliance must be supplied with the voltage and frequency indicated on the rating plate (located on the back of the washer), and connected to an individual, properly grounded branch circuit, protected by a 15 or 20 amp circuit breaker or time-delay fuse.
If the electric supply provided does not meet the above requirements, call a licensed electrician.
ELECTRICAL REQUIREMENTS
Installation Instructions
This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electrical current.
This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug.
The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
DANGER: Improper connection of the
equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician if you are in doubt as to whether the appliance is properly grounded.
Do not modify plug with this appliance; if it will not fit the outlet installed, have a proper outlet installed by a qualified electrician.
Insure proper ground exists before use
CAUTION: Before plugging in washer, read the following electrical requirements.
GROUNDING INSTRUCTIONS
Before connecting the hoses, the washer must be level. Leveling locks are located at the bottom front of the left and right sides of the washer.
LEVELING THE WASHER— STATIONARY MODELS
MAKE SURE THE WASHER IS IN ITS FINAL LOCATION
1
PULL OUT THE LEVELING LOCKS
2
This releases the spring loaded leveling feet. The
washer will automatically level itself.
PUSH THE LEVELING LOCKS BACK IN
3
Do not kick or step on the leveling locks.
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Cable Tie
Cable Tie
Cable Tie
Laundry Tub
Stand Pipe
WARNING
:Make sure the washer is unplugged.
Run some water from the hot and cold faucets to flush the water lines and remove particles that might clog the water valve screens.
FLUSH WATER LINES
1
Installation Instructions
WASHER CONNECTIONS FOR STATIONARY MODEL WSLS1100
Connect the inlet hose ends to the HOT and COLD water faucets tightly by hand, then tighten another 2⁄3 turn with pliers. Turn the water on and check for leaks.
CONNECT TO WATER LINES
2
CAREFULLY MOVE THE WASHER TO ITS FINAL LOCATION
3
Form a U shape on the end of the drain hose with the hose pointed toward the drain. Place the hose in a laundry tub or stand pipe and secure it with a cable tie (not included).
NOTE: If the drain hose is placed in a stand pipe without forming a U shape, a siphoning action could occur. There must be an air gap around the drain hose. A snug hose fit can also cause a siphoning action.
CONNECT DRAIN HOSE
4
PLUG THE POWER CORD INTO A GROUNDED OUTLET
5
Insure proper ground exists before use
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ALCOVE OR CLOSET INSTALLATION
12
60 sq. in. (387.1 sq. cm)
60 sq. in. (387.1 sq. cm)
Closet door
Installation Instructions
WASHER CONNECTIONS FOR STATIONARY MODEL WSLS1100 (CONT.)
RUN THE WASHER THROUGH A COMPLETE CYCLE
7
Check for water leaks and proper operation.
REMOVE THE PROTECTIVE FILM COVERING THE CONTROL PANEL
8
It contains valuable and helpful information that will save you time and money.
READ THE REST OF THIS OWNER’S MANUAL
9
NOTE: If your washer does not operate, please review the Before You Call For Service section.
If your washer is approved for installation in an alcove or closet, there will be a label on the back of the machine describing requirements.
Minimum clearances between washer and adjacent
walls or other surfaces are: 0either side, 2front, 3″ rear.
Minimum vertical space from floor to overhead
shelves, cabinets, ceilings, etc. is 96″.
Closet doors must be louvered or otherwise ventilated and have at least 60 square inches open area for washer only, or if the closet contains both a washer and dryer, doors must contain at least 120 square inches of open area equally distributed.
NOTE: The clearances stated on this label are minimums. Consideration must be given to providing adequate clearances for installation and servicing.
INSTALLATION CHECKLIST
6
Before starting the washer, check to make sure:
Main power is turned on.The washer is plugged in.The water faucets are turned on.The unit is level.The drain hose is properly tied up.There are no leaks at the faucet, drain line
or washer.
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Hose Connector
Locking Collar
Uni-Coupler Hose
Faucet Connector
Drain Connection
COLD Water Supply Connector
Water Filter
Installation Instructions
WASHER CONNECTIONS FOR PORTABLE MODEL WSLP1100—ONE-FAUCET CONNECTIONS
REMOVE THE UNI-COUPLE
®
HOSE FROM INSIDE THE WASHER BASKET
1
CONNECT TO WATER LINE
2
Use the hose connector provided with the washer for a one-faucet connection.
TO CONNECT THE WASHER:
Attach the hose connector to the faucet adapter by pulling down on the locking collar while lifting up on the connector until it snaps into place. Make sure the water filter provided is in place.
CONNECT TO VALVE INLET
3
Attach the COLD water supply connector to the COLD water valve inlet (color BLUE). Make sure
the washer is inside the connector before tightening.
TIGHTEN CONNECTOR
4
Tighten the connector, ensuring the threads are aligned properly for tightest fit. Inspect for kinks or binding of the hose.
NOTE: Do not remove the plastic cap from the HOT water inlet for uni-coupler connections as leakage may occur.
Plastic Cap
CONNECT DRAIN HOSE
5
Attach the drain hose to the rear of the washer. Install the clamp on the drain hose and tighten to prevent leakage of water.
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Installation Instructions
WASHER CONNECTIONS FOR PORTABLE MODEL WSLP1100—ONE-FAUCET CONNECTIONS (CONT.)
MAKE SURE THE TEMPERATURE SELECTOR IS SET AT COLD/COLD
6
SLOWLY TURN ON THE WATER FAUCET ALL THE WAY TO THE DESIRED TEMPERATURE SETTING
7
PLUG THE POWER CORD INTO A 3-PRONG GROUNDED OUTLET
8
Insure proper ground exists before use
The electrical power cord is on the back of the washer.
REMOVE THE PROTECTIVE FILM COVERING THE CONTROL PANEL
9
INSTALLATION CHECKLIST
10
Before starting the washer, check to make sure:
Main power is turned on.The washer is plugged in.The water faucets are turned on.The unit is level.There are no leaks at the faucet, drain line
or washer.
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TO DISCONNECT THE WASHER:
15
Hose Connector
Water Flow Button
TURN WATER FAUCET OFF
1
UNPLUG POWER CORD AND RETURN IT TO THE STORAGE AREA
2
PRESS THE RED WATER FLOW BUTTON TO RELEASE THE WATER PRESSURE
3
DISCONNECT FROM WATER LINE
4
Installation Instructions
Hose Connector
Locking Collar
Move the locking collar down and pull the hose connector down to disengage from the faucet adapter.
DRAIN WATER
5
Drain water from the hoses through the hose connector.
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TO DISCONNECT THE WASHER:
TO CONNECT THE WASHER:
If you have two separate water connections, your washer can be connected to both the hot and cold water faucets. This kit can be purchased from your dealer or from Parts and Accessories. In the United States, call 800.626.2002. In Canada, consult the yellow pages for your local Camco number.
WASHER CONNECTIONS FOR PORTABLE MODEL WSLP1100—TWO-FAUCET CONNECTIONS
CONNECT TO WATER LINE
1
Connect HOT and COLD water inlet hoses to the HOT and COLD faucets.
Cable
Tie
Cable Tie
Sink
Stand Pipe
Secure the drain hose to the sink or stand pipe.
CONNECT DRAIN HOSE
2
PLUG THE POWER CORD INTO A 3-PRONG GROUNDED OUTLET
3
Insure proper ground exists before use
TURN WATER FAUCETS OFF
1
UNPLUG POWER CORD AND RETURN IT TO THE STORAGE AREA
2
DISCONNECT THE DRAIN AND WATER SUPPLY HOSES
3
Hang them on the storage rack.
Installation Instructions
INSTALLATION CHECKLIST
4
Before starting the washer, check to make sure:
Main power is turned on.The washer is plugged in.The water faucets are turned on.The unit is level.The drain hose is properly tied up.There are no leaks at the faucet, drain line
or washer.
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Consumer SupportTroubleshooting TipsOperating Instructions
Safety Instructions
Installation Instructions
Before you call for service…
ge.com
Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service.
FF
When the cycle has started but water has not filled the wash basket within 60 minutes, a signal will sound and this code will be displayed.
Make sure the incoming water faucets are on.
Make sure the fill hoses are not clogged or kinked.
Po
Power did not automatically turn off at the end of the cycle.
Press POWER ON/OFF to turn off the washer.
dr
Water is not draining out of the washer.
Make sure the drain hose is not kinked and is connected properly.
Ub
Wash load is unbalanced.
Distribute laundry evenly in the basket.
Make sure washer is level. See Leveling the Washer.
Lo
Washer lid is not closed.
Close lid.
Status Indicators
2h
Any time the total time required is more than 99 minutes, this status indicator will be displayed.
IE
Press POWER ON/OFF to turn off the washer.
Call for service.
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Consumer Support Troubleshooting Tips
Operating Instructions Safety InstructionsInstallation Instructions
Troubleshooting Tips
Installation Instructions Safety InstructionsOperating Instructions
Troubleshooting Tips
Installation Instructions Safety InstructionsOperating Instructions
Before you call for service…
Troubleshooting Tips
WATER POSSIBLE CAUSES WHAT TO DO
Too many suds Type of detergent Switch to a lower sudsing detergent brand and follow
instructions on package.
Very soft water Try less detergent.
Too much detergent Measure your detergent carefully. Use less soap if you
have soft water, a smaller load or a lightly soiled load.
Water leaks Fill hoses or drain hose is Make sure hose connections are tight at faucets and the
improperly connected washing machine. Make sure the end of the drain
hose
is correctly inserted in and secured to the drain.
Household drain may Check household plumbing. You may need to call be clogged a plumber.
Constant water pressure Tighten hoses at the faucets and turn the water off to the fill hoses at the after each use. water source
Check condition of the fill hoses; they may need replacement after 5 years.
Using too much detergent Use less detergent. Use less soap if you have soft water, in washer a smaller load or a lightly soiled load.
Water temperature Cooler water temperatures New laundry detergents have been formulated seems incorrect provide improved energy to work with cooler water temperatures without
efficiency affecting wash performance.
Control is not set properly Check water temperature control and adjust.
Water supply is turned off Turn both hot and cold faucets fully on and make sure or improperly connected hoses are connected to correct faucets.
Water valve screens are
Turn off the water source and remove the water
stopped up
connection hoses from the upper back of the washer. Remove screens and use a brush or toothpick to clean the screens in the machine. Reinstall screens, reconnect the hoses and turn the water back on.
House water heater is Make sure house water heater is delivering water not set properly at 120°F–140°F (48°C–60°C).
Water won’t drain Drain hose is kinked or Straighten drain hose and make sure washer is not
improperly connected sitting on it.
Top of drain outlet should be less than 8 ft. (2.5 m) above floor.
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Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions
ge.com
OPERATION POSSIBLE CAUSES WHAT TO DO
Washer pauses during
The washer normally pauses
wash cycle between washing steps
Washer pauses during
This is normal The washer may pause during the spin cycle to remove
spin cycle soapy water more efficiently.
Washer won’t operate Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned off Turn both hot and cold faucets fully on.
Controls are not set properly Make sure all selections have been made.
Lid is open Close lid and press START/PAUSE.
Circuit breaker/fuse is Check house circuit breakers/fuses. Replace fuses or tripped/blown reset breaker. Washer should have separate outlet.
Washer has not been Press the POWER ON/OFF button. turned on
PERFORMANCE POSSIBLE CAUSES WHAT TO DO
Colored spots Incorrect use of fabric Check fabric softener package for instructions and
softener follow directions for using dispenser.
Pretreat stain and rewash.
Dye transfer Sort whites or lightly colored items from dark colors.
Grayed or yellowed Not enough detergent Use more detergent (especially with larger loads). clothes Be sure to follow detergent manufacturer’s directions.
Hard water Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
Washer is overloaded Select load size to match clothes load.
Dye transfer Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on Clothes are air or line dried If you do not dry your clothes with a clothes dryer, clothes your clothes may retain more lint.
Incorrect sorting Separate lint producers from lint collectors.
Washing too long Wash small loads for a shorter time than larger loads.
Overloading Load clothes no higher than the top row of holes in the
washer basket.
Make sure load size selected matches clothes load size.
Incorrect use of fabric softener Check fabric softener package for instructions and
follow directions for using dispenser.
Pilling Result of normal wear on While this is not caused by the washer, you can slow the
poly-cotton blends and pilling process by washing garments inside out. fuzzy fabrics
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Consumer Support Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Troubleshooting Tips
Installation Instructions
Safety Instructions
Operating Instructions
Before you call for service…
PERFORMANCE (cont’d) POSSIBLE CAUSES WHAT TO DO
Snags, holes, tears, rips Pins, snaps, hooks, sharp Fasten snaps, hooks, buttons and zippers. or excessive wear buttons, belt buckles,
Remove loose items like pins, objects in pockets
zippers and sharp objects
and sharp buttons.
left in pockets
Turn knits (which snag easily) inside out.
Undiluted chlorine bleach Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach Rinse items that may have chemicals on them before or dye, permanent wave washing. solution
Wrinkling Improper sorting • Avoid mixing heavy items (like work clothes) with
light items (like blouses).
Try a fabric softener.
Overloading or Load your washer so clothes have enough room incorrect water level to move freely with water covering all of the clothes.
Repeated washing in Wash in warm or cold water. water that is too hot
NOISE POSSIBLE CAUSES WHAT TO DO
Washer is noisy Washer is uneven Level the washer. See Leveling the Washer.
Washer load is
Press the
START/PAUSE
button to stop the washer, open
unbalanced the lid and redistribute the load evenly. Close the lid
and restart.
Washer is sitting too close Pull washer away from the wall; about 4is needed. to wall (causes knocking during cycle)
Dragging noise prior When using the LOAD This is normal. to water filling in SENSING feature, the the tub agitator rotates before
water fills in the tub
OTHER POSSIBLE CAUSES WHAT TO DO
Labels on the exterior Occasionally the adhesive Use a hair dryer set at the lowest heat setting, directing of the washer will not used on the labels does the air at the label for a short amount of time. This will peel off cleanly not release cleanly release the adhesive easily, without damaging the surface
of the washer.
Troubleshooting Tips
Page 21
General Electric Company
Warranty Registration Department P.O. Box 32150 Louisville, KY 40232-2150
GE Service Protection Plus
GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus
—comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
Backed by GE
All brands covered
Unlimited service calls
All parts and labor costs included
No out-of-pocket expenses
No hidden deductibles
One 800 number to call
You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand! Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224 for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance. Anywhere. Anytime.*
Please place in envelope and mail to:
Cut here
21
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22
Consumer Product Ownership Registration
Important
Mail
Today!
GE Consumer & Industrial
Appliances General Electric Company Louisville, KY 40225 ge.com
First
Name
Mr. Ms. Mrs. Miss
Street
Address
City
State
Date Placed
In Use
Month
Day
Year
Zip
Code
Apt. #
Last
Name
Phone
Number
_
_
Consumer Product Ownership Registration
Dear Customer: Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Important: If you did not get a registration card with your
product, detach and return the form below to ensure that your product is registered, or register online at ge.com.
1
23
Model Number Serial Number
Cut here
Complete and mail your Consumer Product Ownership Registration today.
Have the peace of mind of knowing we can contact you in the unlikely event of
a
safety modification.
After mailing the registration below, store this document in a safe place. It contains information you will need should you require service. Our service number is 800 GE CARES (800-432-2737).
Read your Owner’s Manual carefully. It will help you operate your new appliance properly.
Model Number Serial Number
E-mail Address
Occasionally, we may allow selected companies to send you information.
Check here if you do not want this information.
Page 23
23
Consumer SupportTroubleshooting TipsOperating Instructions
Safety Instructions
Installation Instructions
GE Washer Warranty.
One Year Any part of the washer which fails due to a defect in materials or workmanship. During this
From the date of the limited one-year warranty, GE will also provide, free of charge, all labor and in-home service to original purchase replace the defective part.
For The Period Of: We Will Replace:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
Service trips to your home to teach you how to use
the product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
Damage after delivery.
Replacement of house fuses or resetting of circuit
breakers.
Damage to the product caused by accident, fire, floods
or acts of God.
Incidental or consequential damage caused by possible
defects with this appliance.
Product not accessible to provide required service.
What Is Not Covered:
All warranty service provided by our Factory Service Centers, or an authorized Customer Care
®
technician. To schedule service, on-line, 24 hours a day, contact us at ge.com or call 800-GE-CARES. Please have serial number and model number available when calling for service.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
Page 24
Printed in Thailand
Consumer Support.
GE Appliances Website
ge.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™” your questions, and so much more...
Schedule Service ge.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.
Real Life Design Studio ge.com
GE supports the Universal Design concept—products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
Extended Warranties ge.com
Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories ge.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Contact Us ge.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park Louisville, KY 40225
Register Your Appliance ge.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material.
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