GE WSLM1100 User Manual

www.GEAppliances.com

WSLS1100
WSLP1100
WSLM1100

Owner’s Manual &

Installation Instructions

Washers

175D1807P328 49-90063-1 10-00 JR

Safety Information . . . . . . . . . . . 2, 3

Operating Instructions

Control and Indicator Settings . .5, 6
Loading and Using the Washer . .7, 8

Special Washer Features . . . . . . . . . .4

Installation Instructions

Alcove or Closet Installation . . . . . 12

Electrical Requirements . . . . . . . . 10

Grounding Instructions . . . . . . . . . 10

Installation Requirements . . . . . . . . 9

Leveling the Washer . . . . . . . . . . . . 10

Washer Connections for
Portable Model WSLP1100 . . . 13–15
Washer Connections for
Stationary Models WSLS1100

and WSLM1100 . . . . . . . . . . . . . 11–12

Troubleshooting Tips

Before You Call For Service . . 16–19

Status Indicators . . . . . . . . . . . . . . . 16

Consumer Support

Consumer Support . . . . . Back Cover

Product Registration . . . . . . . . 21, 22

Warranty . . . . . . . . . . . . . . . . . . . . . . 23

Write the model and serial
numbers here:

#

#

You can find them on a label
on the back of the washer.

2

■ Install or store where it will not be exposed to

temperatures below freezing or exposed to the
weather.

■ Properly ground washer to conform with all

governing codes and ordinances. Follow details in
Installation Instructions.

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

For your safety, the information in this manual must be followed to minimize the risk of fire
or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

WATER HEATER SAFETY

Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two
weeks or more. Hydrogen gas can be explosive under these circumstances.

If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by
turning on

all hot water faucets and allowing them to run for several minutes. Do this before using any

electrical appliance

which is connected to the hot water system. This simple procedure will allow any
built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or
appliance during this process.

PROPER INSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

■Keep the area underneath and around your

appliances free of combustible materials such as
lint, paper, rags, chemicals, etc.

■Close supervision is necessary if this appliance is

used by or near children. Do not allow children to
play on, with, or inside this or any other appliance.

YOUR LAUNDRY AREA

■Never reach into washer while it is moving. Wait

until the machine has completely stopped before
opening the lid.

■Do not use sharp objects around the control panel.

They may damage it.

■Do not mix chlorine bleach with ammonia or acids

such as vinegar and/or rust remover. Mixing
different chemicals can produce a toxic gas which
may cause death.

■Do not wash or dry articles that have been

cleaned in, washed in, soaked in, or spotted with
combustible or explosive substances (such as wax,
oil, paint, gasoline,

degreasers, dry-cleaning
solvents, kerosene, etc.) which may ignite or
explode. Do not add these substances to the wash
water. Do not use or place these substances around
your washer or dryer during operation.

■

The laundry process can reduce the flame
retardancy of fabrics. To avoid such a result,
carefully follow the garment manufacturer’s
wash and care instructions.

■To minimize the possibility of electric shock, unplug

this appliance from the power supply or disconnect
the washer at the household distribution panel by
removing the fuse or switching off the circuit
breaker before attempting any maintenance or
cleaning.

NOTE:

Turning the washer off does

NOT

disconnect the appliance from the power supply.

■Never attempt to operate this appliance if it is

damaged, malfunctioning, partially disassembled,
or has missing or broken parts, including a damaged
cord or plug.

WHEN USING THE WASHER

Use this
appliance
only for its
intended
purpose as
described in
this Owner’s
Manual.

Consumer Support Troubleshooting Tips

Operating Instructions

Safety InstructionsInstallation Instructions

3

Consumer SupportTroubleshooting Tips

Operating Instructions

Safety Instructions Installation Instructions

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■ Turn off water faucets to relieve pressure on

hoses and valves and to minimize leakage if a
break or rupture should occur. Check the
condition of the fill hoses; they may need
replacement after 5 years.

■ Before discarding a washer, or removing it

from service, remove the washer lid to prevent
children from hiding inside.

■ Do not attempt to repair or replace any part of

this appliance unless specifically recommended
in this Owner’s Manual, or in published user­repair instructions that you understand and
have the skills to carry out.

■ Do not tamper with controls.

WHEN NOT IN USE

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

4

Special washer features.

Detergent and Fabric Softener Dispenser Drawer

The detergent and fabric softener
dispensers will automatically release their
contents at the proper time during the
cycle.

To Use the Detergent Dispenser:

Add measured detergent to the dispenser.
Make sure detergent is spread evenly and
is level.

To Use the Fabric Softener Dispenser:

Use only liquid fabric softener. Pour into
dispenser, using amount recommended
on package.

■

Do not fill any higher than the top of the
maximum fill tower.

■

Never pour fabric softener directly on
clothes. It may stain them.

Cleaning the Detergent and Fabric Softener Dispenser Drawer

Remove the drawer by opening it fully

then tilting the front of the door down.

Pull out.

Rinse the drawer with water. If necessary

use a soft cloth to wipe off any debris.

Line up the drawer with the opening and

push the dispenser drawer straight in.

3

2

1

Lint Filters

Clean the lint filters inside the walls of the
wash basket once a week for best filtering
results.

To remove:

Press the tab at the top of the filter and
pull out.

To clean:

Open the filter. Clean the filter with a
toothbrush.

Maximum
Fill Tower

Liquid Bleach Dispenser

The dispenser dilutes liquid chlorine bleach
before it reaches into your wash load.

Check clothing care labels for special
instructions.

Measure liquid bleach carefully,
following instructions on the bottle.

■

Never pour undiluted liquid chlorine bleach

directly onto clothes or into the wash basket.

■

Do not pour powdered bleach into bleach

dispenser.

Before starting the washer, pour
measured amount of bleach directly
into bleach dispenser. Avoid splashing
or over-filling dispenser. If you prefer
to use powdered bleach, add it into the
wash basket with your detergent.

■

Do not mix chlorine bleach with ammonia or
acids such as vinegar and/or rust remover.
Mixing can produce a toxic gas which may
cause death.

3

2

1

Before starting the washer:

• Load the laundry in the washer.

• Add the detergent and fabric softener to the dispenser drawer.

• Add bleach (if needed) to the bleach dispenser.

Consumer Support Troubleshooting Tips

Operating Instructions

Safety InstructionsInstallation InstructionsTroubleshooting Tips Installation Instructions Safety Instructions

Operating Instructions

5

Consumer SupportTroubleshooting Tips

Operating InstructionsSafety Instructions

Installation Instructions

About the control and indicator settings.

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POWER ON/OFF

Press the

POWER ON/OFF

button to turn on the control panel.

WASH OPTIONS

Choose the wash options you would like to include in the cycle. Press the

WASH OPTIONS

button until all the options you want to include are lit. More than one option can be selected.

PRESOAK For heavily soiled clothes that need to be soaked before washing. This option can be used as

part of the

WASH CYCLE

you select.

NORMAL This option is automatically selected when you press

POWER ON/OFF

.

WASH

RINSE ONLY This option gives one rinse cycle only. For example: Use this cycle when you need to remove

excess detergent from your clothing.

SPIN ONLY This option gives one spin cycle only. For example: Use this cycle when you need to remove

excess water from your clothing.

2

1

To Use Automatic One-Touch Washing

START
PAUSE

The

LOAD SENSING

feature automatically senses the size of your load, fills with the appropriate

amount of water, and calculates the amount of wash time required to complete the cycle.

NOTE:

When using the

LOAD SENSING

feature, it is normal for the agitator to rotate before water fills in

the tub.

To choose the automatic

LOAD SENSING

feature, press

POWER ON/OFF

.

The following indicators will light up automatically:

NORMAL WASH, LOAD SENSING

and

COLD/COLD.

Then simply press

START/PAUSE.

To Choose Your Own Cycle Selections

Before starting the washer:

• Load the laundry in the washer.

• Add the detergent and fabric softener to the dispenser drawer.

• Add bleach (if needed) to the bleach dispenser.

PRESOAK

NORMAL
WASH

RINSE ONLY
SPIN ONLY

WASH

OPTIONS

CLOTHES CARE CYCLE SELECTION

EXTRA LARGE

LARGE
MEDIUM
SMALL

LOAD

SIZE

COLORS
WHITES

DELICATES
QUICK WASH

LOAD SENSING

WASH

CYCLE

HOT/COLD
WARM/WARM

WARM/COLD

COLD/COLD

TEMP

WASH/RINSE

TIME

REMAINING

START
PAUSE

MIN

POWER

ON/OFF

6

About the control and indicator settings.

LOAD SIZE

The water level should just cover the clothes. Adjust the load size accordingly. Loosely load
clothes no higher than the top row of holes in the washer basket.

WASH CYCLE

These wash cycles control the length of the washing process. The chart below will help match
the

WASH CYCLE

setting to your specific laundry needs. When a cycle is selected, the automatic

temperature that the machine defaults to, can be changed to whatever temperature you desire.

Default Wash/Rinse Temperatures

COLORS For easy care and wrinkle-resistant items. WARM / COLD

WHITES For heavy to lightly soiled cotton, household HOT / COLD

linens, towels, work and play clothes.

DELICATES For lingerie and delicate fabrics with COLD / COLD

light to normal soils.

QUICK WASH For one or two lightly soiled items WARM / COLD

that are needed quickly.

TEMP WASH/RINSE

Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s
care label or instructions when laundering.

NOTE FOR PORTABLE MODELS:

When using a one-faucet connection, adjust the water flow mix

and water temperature at the faucet.

START/PAUSE

Press the

START/PAUSE

button to start the wash cycle.

TIME REMAINING

Displays the time remaining in the wash cycle. It will also display Status Indicators.
See

Troubleshooting Tips

.

NOTE:

When the cycle is complete the control panel will turn off automatically.

7

6

5

4

3

Consumer Support Troubleshooting Tips

Operating Instructions

Safety InstructionsInstallation InstructionsTroubleshooting Tips Installation Instructions Safety Instructions

Operating Instructions

7

Consumer SupportTroubleshooting Tips

Operating InstructionsSafety Instructions Installation Instructions

Loading and using the washer.

Always follow fabric manufacturer’s care label when laundering.

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Sorting Wash Loads

Proper Use of Detergent

Add clothes and detergent, then start the washer.
Using too little or too much detergent is a common
cause of laundry problems.

You can use less detergent if you have soft water,
a smaller load, or a lightly soiled load.

Loading the Washer

Load dry items loosely, no higher than the top row
of holes in the washer tub. When loading wet items
make sure you set the load/water level high enough
to allow the items to move freely. Water level should
just cover the clothes. To add items after washer has
started, open the lid and add the additional items.
Close the lid. Washer will start automatically.

■

Do not wrap large items like sheets around the
agitator.

■

Do not wash fabrics containing flammable materials
(waxes, cleaning fluids, etc.).

■

When the lid is up, a signal will sound and “Lo” will
appear in the display. The washer will not agitate
with the lid up.

Colors

Whites

Lights

Darks

Soil

Heavy

Normal

Light

Fabric

Delicates

Easy Care

Sturdy Cottons

Lint

Lint Producers

Lint Collectors

Care and Cleaning of the Washer

Wash Basket:

Leave the lid open after washing to
allow moisture to evaporate. If you want to clean the
basket use a clean soft cloth dampened with liquid
detergent, then rinse. (Do not use harsh
or gritty cleaners.)

Fill Hoses:

Hoses connecting washer to faucet should

be replaced every 5 years.

Exterior:

Immediately wipe off any spills. Wipe with

damp cloth. Try not to hit surface with sharp objects.

Moving and Storage:

Ask the service technician to
remove water from drain pump and hoses. Do not
store the washer where it will be exposed to the
weather.

Long Vacations:

Be sure water supply is shut off at
faucets. Drain all water from hoses if weather will
be below freezing.

Loading and using the washer.

8

Fabric Care Labels

Machine
wash
cycle

Normal

Permanent Press/

wrinkle resistant

Gentle/

delicate

Hand wash

Do not wash Do not wring

Water
temperature

Hot

(50°C/120°F)

Warm

(40°C/105°F)

Cold/cool

(30°C/85°F)

Tumble
dry

Dry

Normal

Permanent Press/

wrinkle resistant

Gentle/

delicate

Do not tumble dry

Do not dry
(used with

do not wash)

Heat
setting

High

Medium

Low

No heat/air

Special
instructions

Line dry/

hang to dry

Drip dry

Dry flat

In the shade

Bleach
symbols

Any bleach

(when needed)

Only non-chlorine bleach

(when needed)

Do not bleach

WASH LABELS

DRY LABELS

BLEACH LABELS

Below are fabric care label “symbols” that affect the clothing you will be laundering.

Consumer Support Troubleshooting Tips

Operating Instructions

Safety InstructionsInstallation InstructionsTroubleshooting Tips Installation Instructions Safety Instructions

Operating Instructions

9

BEFORE YOU BEGIN

Read these instructions completely and carefully.

•

IMPORTANT

–

Save these

instructions for local inspector’s use.

•

IMPORTANT

–

Observe all

governing codes and ordinances.

• Note to Installer –Be sure to leave these

instructions with the Consumer.

• Note to Consumer –Keep these instructions

for future reference.

• Skill level – Installation of this appliance requires
basic mechanical skills.

• Completion time – 1 hour

• Proper installation is the responsibility of the

installer.

• Product failure due to improper installation is not
covered under the Warranty.

• Note – This appliance must be properly

grounded, and electrical service to the washer must
conform with local codes and ordinances and the
latest edition of the National Electrical Code,
ANSI/NFPA 70.

Washer must be installed on firm flooring to minimize
vibration during spin cycles. Concrete flooring is best,
but wood base is sufficient providing floor support
meets FHA standards. Washer should not be installed
on rugs or exposed to the weather.

Install or store where it will not be exposed to
temperatures below freezing or exposed to the
weather.

WASHER LOCATION

If you have questions, call 800-GECARES

or visit our Website at:

www.GEAppliances.com

Installation

Washer

Instructions

WSLS1100 WSLP1100 WSLM1100

• WATER PRESSURE—Must be 10 p.s.i. minimum to
150 p.s.i. maximum dynamic pressure measured at
faucet.

• WATER TEMPERATURE—Household water
heater should be set to deliver water at 120° to 150°F
(50° to 66°C) IN THE WASHER when HOT wash is
selected.

• SHUT-OFF VALVES—Both hot and cold shut-off
valves (faucets) should be supplied.

• DRAIN—Water may be drained into a standpipe or
set tub. The discharge height MUST NOT BE LESS

THAN 30″ nor more than 8′ above the base of the

washer. The standpipe must be 1

1

⁄2″ minimum inside

diameter and must be open to the atmosphere.

PLUMBING

• Ensure washer is centered between the rack sides.

RACK INSTALLATION

This appliance must be supplied with the voltage and
frequency indicated on the rating plate (located on
the back of the washer), and connected to an
individual, properly grounded branch circuit,
protected by a 15 or 20 amp circuit breaker or time­delay fuse.

If the washer is plugged into the dryer’s 115 volt outlet,
then the dryer needs to be on a dedicated circuit.

ELECTRICAL

Pliers

TOOLS REQUIRED

10

CAUTION: For personal safety, do

not use an extension cord or adapter plug with this
appliance.

Do not, under any circumstances, cut or remove the
third grounding prong from the power cord. Follow
National Electrical Codes or prevailing local codes
and ordinances.

This appliance must be supplied with the voltage and
frequency indicated on the rating plate (located on the
back of the washer), and connected to an individual,
properly grounded branch circuit, protected by a 15
or 20 amp circuit breaker or time-delay fuse.

If the electric supply provided does not meet the above
requirements, call a licensed electrician.

ELECTRICAL REQUIREMENTS

Installation Instructions

This appliance must be grounded. In the event of a
malfunction or breakdown, grounding will reduce
the risk of electric shock by providing a path of least
resistance for electrical current.

This appliance is equipped with a cord having an
equipment grounding conductor and a grounding
plug.

The plug must be plugged into an appropriate outlet
that is properly installed and grounded in accordance
with all local codes and ordinances.

DANGER: Improper connection of the

equipment-grounding conductor can result in a risk of
electrical shock. Check with a qualified electrician if
you are in doubt as to whether the appliance is properly
grounded.

Do not modify plug with this appliance; if it will not fit
the outlet installed, have a proper outlet installed by a
qualified electrician.

Insure proper ground
exists before use

CAUTION: Before plugging in washer, read the following electrical requirements.

GROUNDING INSTRUCTIONS

Before connecting the hoses, the washer must be level.
Leveling locks are located at the bottom front of the
left and right sides of the washer.

LEVELING THE WASHER –
STATIONARY MODELS

MAKE SURE THE WASHER IS IN
ITS FINAL LOCATION

1

PULL OUT THE LEVELING LOCKS

2

This releases the spring loaded leveling feet. The

washer will automatically level itself.

PUSH THE LEVELING LOCKS
BACK IN

3

Do not kick or step on the leveling locks.

11

Cable Tie

Cable Tie

Cable Tie

Laundry Tub

Stand Pipe

WARNING

:Make sure the washer is unplugged.

Run some water from the hot and cold faucets to flush
the water lines and remove particles that might clog up
the water valve screens.

FLUSH WATER LINES

1

Installation Instructions

WASHER CONNECTIONS FOR STATIONARY MODELS WSLS1100 AND WSLM1100

Connect the inlet hose ends to the HOT and COLD
water faucets tightly by hand, then tighten another 2⁄3
turn with pliers. Turn the water on and check for leaks.

CONNECT TO WATER LINES

2

CAREFULLY MOVE THE WASHER
TO ITS FINAL LOCATION

3

Form a U shape on the end of the drain hose with the
hose pointed toward the drain. Place the hose in a
laundry tub or stand pipe and secure it with a cable tie
(not included).

NOTE: If the drain hose is placed in a stand pipe
without forming a U shape, a siphoning action could
occur. There must be an air gap around the drain hose.
A snug hose fit can also cause a siphoning action.

CONNECT DRAIN HOSE

4

ALCOVE OR CLOSET INSTALLATION

12

60 sq. in.
(387.1 sq. cm)

60 sq. in.
(387.1 sq. cm)

Closet door

Installation Instructions

WASHER CONNECTIONS FOR STATIONARY MODELS
WSLS1100 AND WSLM1100 (CONT.)

PLUG THE POWER CORD INTO A
GROUNDED OUTLET

5

Insure proper ground
exists before use

RUN THE WASHER THROUGH A
COMPLETE CYCLE

6

Check for water leaks and proper operation.

REMOVE THE PROTECTIVE FILM
COVERING THE CONTROL PANEL

7

It contains valuable and helpful information that will
save you time and money.

READ THE REST OF THIS
OWNER’S MANUAL

8

NOTE: If your washer does not operate, please review
the

Before You Call For Service

section.

If your washer is approved for installation in an
alcove or closet, there will be a label on the back of
the machine describing requirements.

• Minimum clearances between washer and adjacent

walls or other surfaces are: 0″ either side, 2″ front,
3″ rear.

• Minimum vertical space from floor to overhead

shelves, cabinets, ceilings, etc. is 96″.

• Closet doors must be louvered or otherwise
ventilated and have at least 60 square inches open
area for washer only, or if the closet contains both
a washer and dryer, doors must contain at least 120
square inches of open area equally distributed.

NOTE: The clearances stated on this label are
minimums. Consideration must be given to
providing adequate clearances for installation
and servicing.

13

Hose Connector

Locking Collar

Uni-Coupler Hose

Faucet Connector

Drain Connection

COLD Water
Supply Connector

Water Filter

Installation Instructions

WASHER CONNECTIONS FOR PORTABLE MODEL
WSLP1100 – ONE-FAUCET CONNECTIONS

REMOVE THE UNI-COUPLE

®

HOSE FROM INSIDE THE
WASHER BASKET

1

CONNECT TO WATER LINE

2

Use the hose connector provided with the washer for a
one-faucet connection.

TO CONNECT THE WASHER:

Attach the hose connector to the faucet adapter by
pulling down on the locking collar while lifting up
on the connector until it snaps into place. Make sure
the water filter provided is in place.

CONNECT TO VALVE INLET

3

Attach the COLD water supply connector to the
COLD water valve inlet (color BLUE). Make sure

the washer is inside the connector before tightening.

TIGHTEN CONNECTOR

4

Tighten the connector, ensuring the threads are
aligned properly for tightest fit. Inspect for kinks or
binding of the hose.

NOTE: Do not remove the plastic cap from the HOT
water inlet for uni-coupler connections as leakage may
occur.

Plastic Cap

CONNECT DRAIN HOSE

5

Attach the drain hose to the rear of the washer.
Install the clamp on the drain hose and tighten to
prevent leakage of water.

TO DISCONNECT THE WASHER:

14

Hose Connector

Water Flow
Button

Installation Instructions

WASHER CONNECTIONS FOR PORTABLE MODEL
WSLP1100 – ONE-FAUCET CONNECTIONS (CONT.)

MAKE SURE THE TEMPERATURE
SELECTOR IS SET AT COLD/COLD

6

SLOWLY TURN ON THE WATER
FAUCET ALL THE WAY TO THE
DESIRED TEMPERATURE
SETTING

7

PLUG THE POWER CORD INTO A
3-PRONG GROUNDED OUTLET

8

Insure proper ground
exists before use

The electrical power cord is on the back of the
washer.

REMOVE THE PROTECTIVE FILM
COVERING THE CONTROL PANEL

9

TURN WATER FAUCET OFF

1

UNPLUG POWER CORD AND
RETURN IT TO THE STORAGE
AREA

2

PRESS THE RED WATER FLOW
BUTTON TO RELEASE THE
WATER PRESSURE

3

TO DISCONNECT THE WASHER:

TO CONNECT THE WASHER:

If you have two separate water connections, your washer
can be connected to both the hot and cold water faucets.
This kit can be purchased from your dealer or from Parts
and Accessories. In the United States, call 800.626.2002.
In Canada, consult the yellow pages for your local Camco
number.

15

DISCONNECT FROM WATER LINE

4

Installation Instructions

Hose Connector

Locking Collar

Move the locking collar down and pull the hose
connector down to disengage from the faucet
adapter.

DRAIN WATER

5

Drain water from the hoses through the
hose connector.

WASHER CONNECTIONS FOR PORTABLE MODEL
WSLP1100 – TWO-FAUCET CONNECTIONS

CONNECT TO WATER LINE

1

Connect HOT and COLD water inlet hoses to the
HOT and COLD faucets.

Cable

Tie

Cable Tie

Sink

Stand Pipe

Secure the drain hose to the sink or stand pipe.

CONNECT DRAIN HOSE

2

PLUG THE POWER CORD INTO A
3-PRONG GROUNDED OUTLET

3

Insure proper ground
exists before use

TURN WATER FAUCETS OFF

1

UNPLUG POWER CORD AND
RETURN IT TO THE STORAGE
AREA

2

DISCONNECT THE DRAIN AND
WATER SUPPLY HOSES

3

Hang them on the storage rack.

16

Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions

Installation Instructions

Troubleshooting Tips

Installation Instructions

Safety InstructionsOperating InstructionsTroubleshooting Tips

Installation Instructions

Safety InstructionsOperating Instructions

Before you call for service…

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

FF

When the cycle has started but water has not filled the wash basket
within 60 minutes, a signal will sound and this code will be displayed.

■ Make sure the incoming water faucets are on.

■ Make sure the fill hoses are not clogged or kinked.

Po

Power did not automatically turn off at the end of the cycle.

■ Press

POWER ON/OFF

to turn off the washer.

dr

Water is not draining out of the washer.

■ Make sure the drain hose is not kinked and is connected properly.

Ub

Wash load is unbalanced.

■ Distribute laundry evenly in the basket.

■ Make sure washer is level. See

Leveling the Washer

.

Lo

Washer lid is not closed.

■ Close lid.

Status Indicators

2h

Any time the total time required is more than 99 minutes,
this status indicator will be displayed.

IE

■ Press

POWER ON/OFF

to turn off the washer.

■ Call for service.

17

Consumer SupportTroubleshooting Tips

Operating InstructionsSafety Instructions

Installation Instructions

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WATER POSSIBLE CAUSES WHAT TO DO

Too many suds

Type of detergent • Switch to a lower sudsing detergent brand and follow

instructions on package.

Very soft water • Try less detergent.

Too much detergent • Measure your detergent carefully. Use less soap if you

have soft water, a smaller load, or a lightly soiled load.

Water leaks

Fill hoses or drain hose is • Make sure hose connections are tight at faucets and the
improperly connected washing machine. Make sure the end of the drain

hose

is correctly inserted in and secured to the drain.

Household drain may • Check household plumbing. You may need to call
be clogged a plumber.

Constant water pressure • Tighten hoses at the faucets and turn the water off
to the fill hoses at the after each use.
water source

• Check condition of the fill hoses; they may need

replacement after 5 years.

Using too much detergent • Use less detergent. Use less soap if you have soft water,
in washer a smaller load, or a lightly soiled load.

Water temperature

Water supply is turned off • Turn both hot and cold faucets fully on and make sure

is incorrect

or improperly connected hoses are connected to correct faucets.

Water valve screens are •

Turn off the water source and remove the water

stopped up

connection hoses from the upper back of the washer.
Remove screens and use a brush or toothpick to clean the
screens in the machine. Reinstall screens, reconnect the
hoses and turn the water back on.

House water heater is • Make sure house water heater is delivering water
not set properly at 120°F.–140°F.(48°C.–60°C.).

Water won’t drain

Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.

• Top of drain outlet should be less than 8 ft. above floor.

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Consumer Support Troubleshooting Tips

Operating Instructions

Safety InstructionsInstallation InstructionsTroubleshooting Tips Installation Instructions Safety Instructions

Operating Instructions

Troubleshooting Tips Installation Instructions Safety Instructions

Operating Instructions

Before you call for service…

OPERATION POSSIBLE CAUSES WHAT TO DO

Washer pauses in cycle

The washer normally pauses
between washing steps

Washer won’t operate

Washer is unplugged • Make sure cord is plugged securely into a working outlet.

Water supply is turned off • Turn both hot and cold faucets fully on.

Controls are not set properly • Make sure all selections have been made.

Lid is open • Close lid and press

START/PAUSE

.

Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should have separate outlet.

Washer has not been • Press the

POWER ON/OFF

button.

turned on

PERFORMANCE POSSIBLE CAUSES WHAT TO DO

Colored spots

Incorrect use of fabric • Check fabric softener package for instructions and
softener follow directions for using dispenser.

• Pretreat stain and rewash.

Dye transfer • Sort whites or lightly colored items from dark colors.

Grayed or yellowed

Not enough detergent • Use more detergent (especially with larger loads).

clothes

Hard water • Use a water conditioner like Calgon brand or install

a water softener.

Water is not hot enough • Make sure water heater is delivering water at

120°F.–140°F. (48°C.–60°C.).

Washer is overloaded • Select load size to match clothes load.

Dye transfer • Sort clothes by color. If fabric label states

wash separately,

unstable dyes may be indicated.

Lint or residue on

Clothes are air or line dried • If you do not dry your clothes with a clothes dryer,

clothes

your clothes may retain more lint.

Incorrect sorting • Separate lint producers from lint collectors.

Washing too long • Wash small loads for a shorter time than larger loads.

Overloading • Load clothes no higher than the top row of holes in the

washer tub.

• Make sure load size selector matches clothes load size.

Incorrect use of fabric softener • Check fabric softener package for instructions and

follow directions for using dispenser.

Pilling

Result of normal wear on • While this is not caused by the washer, you can slow the
poly-cotton blends and pilling process by washing garments inside out.
fuzzy fabrics

Troubleshooting Tips

19

www.GEAppliances.com

PERFORMANCE (cont’d) POSSIBLE CAUSES WHAT TO DO

Snags, holes, tears, rips

Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons and zippers.

or excessive wear

buttons, belt buckles,

• Remove loose items like pins, objects in pockets

zippers, and sharp objects

and sharp buttons.

left in pockets

• Turn knits (which snag easily) inside out.

Undiluted chlorine bleach • Check bleach package instructions for proper amount.

• Never add undiluted bleach to wash or allow clothes

to come in contact with undiluted bleach.

Chemicals like hair bleach • Rinse items that may have chemicals on them before
or dye, permanent wave washing.
solution

Wrinkling

Improper sorting • Avoid mixing heavy items (like work clothes) with

light items (like blouses).

• Try a fabric softener.

Overloading or • Load your washer so clothes have enough room
incorrect water level to move freely.

Repeated washing in • Wash in warm or cold water.
water that is too hot

NOISE POSSIBLE CAUSES WHAT TO DO

Washer is noisy

Washer is uneven • Level the washer. See

Leveling the Washer

.

Washer load is

• Press the

START/PAUSE

button to stop the washer, open

unbalanced the lid and redistribute the load evenly. Close the lid

and restart.

Washer is sitting too close • Pull washer away from the wall; about 4″is needed.

to wall (causes knocking
during cycle)

Dragging noise prior

When using the

LOAD

• This is normal.

to water filling in SENSING

feature, the

the tub

agitator rotates before
water fills in the tub

OTHER POSSIBLE CAUSES WHAT TO DO

Labels on the exterior

Occasionally the adhesive • Use a hair dryer set at the lowest heat setting, directing

of the washer will not

used on the labels does the air at the label for a short amount of time. This will

peel off cleanly

not release cleanly release the adhesive easily, without damaging the surface

of the washer.

Consumer SupportTroubleshooting Tips

Operating Instructions

Safety Instructions Installation Instructions

20

Consumer Support Troubleshooting Tips

Operating Instructions

Safety Instructions

Installation Instructions

Troubleshooting Tips

Installation Instructions

Safety Instructions

Operating Instructions

Troubleshooting Tips

Installation Instructions

Safety Instructions

Operating Instructions

Notes.

General Electric Company

Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150

GE Service Protection Plus

™

GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus

™

—comprehensive protection on all your appliances—

No Matter What Brand!

Benefits Include:

• Backed by GE

• All brands covered

• Unlimited service calls

• All parts and labor costs included

• No out-of-pocket expenses

• No hidden deductibles

• One 800 number to call

You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.

Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.

Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.

*All brands covered, up to 20 years old, in the continental U.S.

We’ll Cover Any Appliance.
Anywhere. Anytime.*

Please place in envelope and mail to:

✁

Cut here

21

Consumer Product Ownership Registration

Important

Mail
Today!

General Electric Company
Louisville, Kentucky
www.GEAppliances.com

First

Name

Mr. ■■ Ms. ■■ Mrs. ■■ Miss ■■

Street

Address

City

State

Date Placed

In Use

Month

Day

Year

Zip

Code

Apt. #

Last

Name

Phone

Number

_

_

Consumer Product Ownership Registration

Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!

Follow these three steps to protect your new appliance investment:

Important: If you did not get a registration card with your

product, detach and return the form below to
ensure that your product is registered, or register
online at www.GEAppliances.com.

1

23

Model Number Serial Number

✁

Cut here

Complete and mail
your Consumer
Product Ownership
Registration today.

Have the peace of
mind of knowing we
can contact you in

the

unlikely event of

a

safety modification.

After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
(800-432-2737).

Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.

Model Number Serial Number

E-mail Address

Occasionally, we may allow selected companies to send you information.

■■ Check here if you do not want this information.

22

23

Consumer SupportTroubleshooting Tips

Operating InstructionsSafety Instructions

Installation Instructions

GE Washer Warranty.

One Year Any part

of the washer which fails due to a defect in materials or workmanship. During this

From the date of the full one-year warranty,

GE will also provide,

free of charge,

all labor and in-home service to replace

original purchase

the defective part.

Five Years The transmission and electronics,

if they should fail due to a defect in materials or workmanship.

From the date of the

During this

additional four-year limited warranty,

you will be responsible for any labor or in-home

original purchase

service costs.

For The Period Of: We Will Replace:

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA.
In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer
affairs office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

■Service trips to your home to teach you how to use

the product.

■Improper installation.

■Failure of the product if it is abused, misused, or used for

other than the intended purpose or used commercially.

■Replacement of house fuses or resetting of circuit

breakers.

■Damage to the product caused by accident, fire, floods or

acts of God.

■Incidental or consequential damage caused by possible

defects with this appliance.

What Is Not Covered:

All warranty service provided by our Factory Service
Centers, or an authorized Customer Care

®

technician.
To schedule service, on-line, 24 hours a day, contact us
at www.GEAppliances.com, or call 800-GE-CARES.

Staple your receipt here.

Proof of the original purchase

date is needed to obtain service

under the warranty.

24

Printed in Korea

Consumer Support.

GE Appliances Website

www.GEAppliances.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™”
your questions, and so much more...

Schedule Service

www.GEAppliances.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience 24 hours any day of the year! Or call 800-GE-CARES (800-432-2737) during normal
business hours.

Real Life Design Studio

www.GEAppliances.com

GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800-TDD-GEAC (800-833-4322).

Extended Warranties

www.GEAppliances.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800-626-2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.

Parts and Accessories

www.GEAppliances.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at
800-626-2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.

Contact Us

www.GEAppliances.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations

GE Appliances, Appliance Park
Louisville, KY 40225

Register Your Appliance

www.GEAppliances.com

Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material, or detach and
use the form in this Owner’s Manual.