GE WPXH214, WCXH208, WSXH208, WCXH214 User Manual

Page 1
GEAppliances.com
175D1807P379 49-90116-1 11-01 JR
350A4502P294 134118900
Washers
Safety Instructions . . . . . . . . . . . . 3, 4
Operating Instructions
Control Panels . . . . . . . . . . . . . . . . . . 5
Control Settings . . . . . . . . . . . . . . . . . .5
Fabric Care Labels . . . . . . . . . . . . . . .10
Loading and Using the Washer . . . .8, 9
Installation Instructions . . . . . .11–16
Drain Requirements . . . . . . . . . . . . .14
Electrical Requirements . . . . . . . . . .14
Installing the Washer . . . . . . . . . . . . .16
Location of Your Washer . . . . . . . . . .12
Preparing to Install Your Washer . . .11
Replacement Parts . . . . . . . . . . . . . . .16
Rough-In Dimensions . . . . . . . . . . . .15
Unpacking Your Washer . . . . . . . . . .13
Water Supply Requirements . . . . . . .14
Troubleshooting Tips . . . . . . . . .17–19
Customer Service
Service Telephone Numbers . . . . . . 22
Warranty for U.S. Customers . . . . . . 20
Warranty for Canadian Customers . . .21
Spacemaker
U.S. Models:
WSXH208 WPXH214
Canada Models:
WCXH208 WCXH214
Owner’s Manual &
Installation Instructions
Page 2
2
Customer Service Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation InstructionsCustomer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
GE & You, A Service Partnership.
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them at the top inside of the door opening.
Inside you will find many helpful hints on how to use and maintain your washer properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your washer.
READ THIS MANUAL
IF YOU NEED SERVICE
You’ll find many answers to common problems in the
Before You Call For Service
section. If you review
our chart of
Troubleshooting Tips
first, you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section.
OR
Visit our Website at:
GEAppliances.com
IMPORTANT!
Staple sales slip or canceled check here.
Proof of the original purchase date is needed to obtain service under the warranty.
Fill out the Consumer Product Registration Card.
Two easy ways to register your appliance!
Through the Internet at GEAppliances.com
Complete and mail the enclosed Product Registration Card
Page 3
Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather.
Properly ground washer to conform with all governing
codes and ordinances. Follow details in Installation Instructions.
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
The instructions in this manual and all other literature included with this washer are not meant to cover every possible condition and situation that may occur. Good, safe practices and caution
MUST
be applied when installing, operating, and maintaining any
appliance.
WATER HEATER SAFETY
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on
all hot water faucets and allowing them to run for several minutes. Do this before using any electrical
appliance
which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas
to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
Keep the area underneath and around your
appliances free of combustible materials such as lint, paper, rags and chemicals.
Do not leave the washer door open. An open door
could entice children to hang on the door or crawl inside the washer.
Close supervision is necessary if this appliance is used
by or near children. Do not allow children to play on, with, or inside this or any other appliance.
YOUR LAUNDRY AREA
3
Customer ServiceTroubleshooting Tips
Operating Instructions
Safety Instructions Installation Instructions
Page 4
4
Never reach into washer while it is moving.
Wait until the machine has completely stopped before opening the door.
Do not mix chlorine bleach with ammonia or
acids such as vinegar and/or rust remover. Mixing different chemicals can produce a toxic gas which may cause death.
Do not wash or dry articles that have been
cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry­cleaning solvents, kerosene, etc.) which may ignite or explode. Do not add these substances to the wash water. Do not use or place these substances around your washer or dryer during operation.
The laundry process can reduce the flame
retardancy of fabrics. To avoid such a result, carefully follow the garment manufacturer’s wash and care instructions.
To minimize the possibility of electric shock,
unplug this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning.
NOTE:
Turning the Cycle Selector knob to
an off position does
NOT
disconnect the
appliance from the power supply.
Never attempt to operate this appliance if
it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
Do not slam the washer door closed or try
to force the door open when locked (Door Lock light ON). This could result in damage to the washer.
The washer is equipped with an electrical
overload protector. The motor will stop if it becomes overheated. The washer will automatically restart after a cool-down period of up to 30 minutes, if the washer has not been manually turned off during this time.
WHEN USING THE WASHER
Turn off water faucets to relieve pressure on
hoses and valves and to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; they should be replaced every 5 years.
Before discarding a washer, or removing it
from service, remove the washer door to prevent children from hiding inside.
Do not attempt to repair or replace any part of
this appliance unless specifically recommended in this Owner’s Manual, or in published user­repair instructions that you understand and have the skills to carry out.
Do not tamper with controls.
WHEN NOT IN USE
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
Use this appliance only for its intended purpose as described in this Owner’s Manual.
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
Customer Service Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation InstructionsCustomer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Page 5
5
About the washer control panel.
You can locate your model number at the top inside of the door opening.
7 TEMPERATURES EXTRA RINSE
COTTONS / EASY CARE / ULTRA CARE
ON OFF
DOOR
LOCKED
FINAL SPIN SPEED
RPM
PULL TO START / PUSH TO STOP
HOT
COLD
WARM WARM
WARM WARM
WARM
COLD
COLD COLD
AutoTemp
FAST
850 450 650 850
NORMAL
950 650 850 950
HEAVY
PERM PRESS
DELICATES
MEDIUM
LIGHT
F
INAL SPIN
FINAL SPIN
FINAL SPIN
FINAL SPIN
COTTONS
QUICK WASH
ULTRA CARE
EASY CARE
COLD COLD
W
A R
M
C
O L D
WRINKLEFREE
AUTO DISPENSER SAFETY LATCH/SLIDE TO OPEN
1
2
Control Settings
Automatic Dispenser and Safety Latch
Safety latch slides to the right to open drawer. (Latch locks to the left on its own.) Add detergent, liquid bleach and fabric softener to this drawer.
Temperature
Select the water temperature for the wash and rinse cycles. Always follow garment manufacturer’s care label or instructions when laundering.
Wash Cycle
The wash cycle controls the length of the washing process. The chart below will help you match the wash cycle setting with your loads.
PREWASH For heavily soiled and protein-stained items. Follow PreWash with a complete wash cycle.
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.
EASY CARE For wrinkle-free and permanent press items, and knits.
DELICATES/ For lightly soiled lingerie and special-care fabrics.
ULTRACARE
QUICK WASH For lightly soiled items you need in a hurry.
Final Spin Speed (on some models)
The Fast spin speed is for durable items.
The Normal spin speed is for delicate items like sweaters and lingerie. When using Normal spin speed, clothes will be less dry than when using Fast spin speed.
Set the desired wash cycle by pushing in cycle knob and turning clockwise.
Start the washer by closing the door and pulling out the cycle knob.
To stop the washer, push in the cycle knob and pull out to restart.
The washer will not operate with the door open.
The door will automatically lock during the entire wash cycle.
Features and appearance may vary.
Customer ServiceTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
4 TEMPERATURES
WASH / RINSE
EXTRA RINSE
COTTONS / EASY CARE
DOOR
LOCKED
HOT COLD
WARM WARM
WARM
COLD
COLD COLD
ON OFF
CYCLE SIGNAL
OFF LOUD
PULL TO START / PUSH TO STOP
HEAVY
LIGHT
MEDIUM
WASH
WASH
F
INAL SPIN
FINAL SPIN
PERM PRESS
FINAL SPIN
DELICATES
COTTONS
PREWASH
EASY CARE
KNITS
AUTO DISPENSER SAFETY LATCH/SLIDE TO OPEN
Models WPXH214 and WCXH214
Models WCXH208 and WSXH208
1
2
3
5
53
4
1
2
3
4
5
Page 6
About the washer features.
NOTE: Not all features are available on all washer models.
Cycle Signal (on some models)
When the Cycle Signal is ON it will sound at the end of the cycle. The signal can be set at
OFF
(no sound),
LOUD
or anywhere
in between.
6
Extra Rinse (available on some cycles)
Use an extra rinse when additional rinsing is desired to remove excess dirt and detergent from soiled loads.
Door Locked Indicator Light
The indicator light is ON and the door is locked when the cycle knob is pulled out. The light turns OFF at the end of the cycle.
AutoTemp (on some models)
AUTO TEMP senses the incoming water temperature and adjusts the fill water to obtain the correct wash temperature. This feature is activated only when selecting a
COLD
or
WARM
wash temperature.
For example, if a
COLD
wash is selected, some warm water may be added to reach a temperature needed to better dissolve detergents. Often, detergents are not completely dissolved in very cold water, especially in cooler climates.
Customer Service Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation InstructionsCustomer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
CYCLE SIGNAL
OFF LOUD
EXTRA RINSE
COTTONS / EASY CARE
ON OFF
DOOR
LOCKED
Page 7
7
The Dispenser Drawer
Slowly open the dispenser drawer by first sliding the safety latch to the right, then pulling the drawer out until it stops.
After adding laundry products, slowly close the dispenser drawer. Closing the drawer too quickly could result in early dispensing of the bleach and fabric softener.
You may see water in the bleach and fabric softener compartments. This is a result of the siphoning action and is part of the normal operation of the washer.
If the dispenser drawer is pulled out more than 1 1/2” when the washer is in operation, the washer will shut off. The DOOR LOCK indicator light will turn off and the door will be unlocked. Slowly close the drawer, and the washer will automatically resume operation.
The Liquid Bleach Compartment
If desired, measure out the recommended amount of liquid chlorine bleach, not to exceed 1/3 cup (80 ml) and pour
into the center compartment labeled “LIQUID BLEACH”
marked with this symbol .
Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes.
NOTE: Do not use powdered bleach in the dispenser.
The Fabric Softener Compartment
If desired, pour the recommended amount of liquid fabric softener into the compartment labeled “FABRIC SOFTENER” and marked with this symbol .
Dilute with water to the maximum fill line.
Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener which could stain clothes.
NOTE: Do not pour fabric softener directly on the wash load.
The Detergent Compartment
Add measured detergent to the
detergent compartment of the dispenser drawer.
Detergent is flushed from the
dispenser at the beginning of the cycle. Either powdered or liquid detergent can be used.
NOTE: Liquid detergent will drain into the washer drum as it is added.
Low sudsing detergent is
recommended for this washer. Use the manufacturer’s recommended amount.
Detergent usage may need to be
adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to oversudsing and detergent residue being left on the clothes.
Customer ServiceTroubleshooting Tips
Operating Instructions
Safety Instructions Installation Instructions
Page 8
Care and Cleaning
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
8
Sorting Wash Loads
Loading the Washer
Wash drum may be fully loaded with loosely added items.
Do not wash fabrics containing
flammable materials (waxes, cleaning fluids, etc.).
To add items after washer has started, push in cycle knob and wait until there is no longer any water on the door window. Do not force open the locked door; open gently. Add items, close the door and pull cycle knob out to restart.
Colors
Whites
Lights
Darks
Soil
Heavy
Normal
Light
Fabric
Delicates
Easy Care
Sturdy Cottons
Lint
Lint Producers
Lint Collectors
Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load.
Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.
Exterior:
Immediately wipe off any spills. Wipe with damp cloth. Try not to hit surface with
sharp objects.
Interior:
Dry around the washer door opening, flexible gasket and door glass. These areas should
always be clean to ensure a water tight seal.
Moving and Storage:
Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather. When moving the washer, the tub should be kept stationary by using the brackets and bolts removed during installation. See Installation Instructions in this book. If these parts are not available, they can be ordered in the United States by visiting our Website at GEAppliances.com or by calling 800.GE.CARES. In Canada, write to Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310, Moncton, N.B. E1C 9M3.
Long Vacations:
Be sure water supply is shut off at faucets. Drain all water from hoses if weather will
be below freezing.
Sort laundry into loads that can be washed together.
Customer Service Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation InstructionsCustomer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Page 9
9
Dispenser Drawer Area:
Detergent and fabric softener may build up in the
dispenser drawer. Residue should be removed once or twice a month.
Remove the drawer by first sliding the safety latch to the right, then pulling
the drawer out until it stops. Reach back into the left rear corner of the drawer cavity and press down firmly on the lock tab, pulling out the drawer.
Remove the inserts from the bleach and fabric softener compartments.
Rinse the inserts and the drawer with hot water to remove traces of accumulated laundry products.
To clean the drawer opening, use a small brush to clean the recess. Remove
all residue from the upper and lower parts of the recess.
Return the bleach and fabric softener inserts to the proper compartments.
Replace the dispenser drawer and run the PREWASH or QUICK WASH cycle without any wash load in the drum.
Lock tab is visible only after drawer has been pulled out
Customer ServiceTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
Page 10
10
About the washer features.
Fabric Care Labels
Machine wash cycle
Normal
Permanent Press/
wrinkle resistant
Gentle/
delicate
Hand wash
Do not wash Do not wring
Water temperature
Hot
(50°C/120°F)
Warm
(40°C/105°F)
Cold/cool
(30°C/85°F)
Tumble dry
Dry
Normal
Permanent Press/
wrinkle resistant
Gentle/
delicate
Do not tumble dry
Do not dry (used with
do not wash)
Heat setting
High
Medium
Low
No heat/air
Special instructions
Line dry/
hang to dry
Drip dry
Dry flat
In the shade
Bleach symbols
Any bleach
(when needed)
Only non-chlorine bleach
(when needed)
Do not bleach
Below are fabric care label “symbols” that affect the clothing you will be laundering.
WASH LABELS
DRY LABELS
BLEACH LABELS
Customer Service Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation InstructionsCustomer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Page 11
Installation
Spacemaker Washer
Instructions
Models WCXH208
WCXH214 WSXH208 WPXH214
If you have any questions, call 800.GE.CARES (800.432.2737)
or
visit our Website at:
GEAppliances.com
In Canada, call 1.800.361.3400
or
visit our Website at:
geappliances.ca
BEFORE YOU BEGIN
Read these instructions completely and carefully.
IMPORTANT – Save these
instructions for local inspector’s use.
IMPORTANT – Observe all
governing codes and ordinances.
Note to Installer – Be sure to leave these
instructions with the Consumer.
Note to Consumer – Keep these instructions
for future reference.
Skill level – Installation of this appliance requires basic mechanical and electrical skills.
Completion time – 1-3 hours
Proper installation is the responsibility of the
installer.
Product failure due to improper installation is not covered under the Warranty.
WARNING
This appliance must be properly grounded and
installed as described in these
Installation Instructions.
Do not install or store appliance in an area where it
will be exposed to water/weather. See
Location of Your
Washer
section.
NOTE: This appliance must be properly grounded,
and electrical service to the washer must conform with local codes and ordinances and the latest edition of the National Electrical Code, ANSI/NFPA 70 or in Canada, CSA C22.1 Canadian Electrical Code Part 1.
FOR YOUR SAFETY:
11
Page 12
LOCATION OF YOUR WASHER
Do Not Install the Washer:
1. In an area exposed to dripping water or outside
weather conditions. The ambient temperature should never be below 60°F (15.6°C) for proper washer operation.
2. In an area where it will come in contact with curtains or drapes.
3. On carpet. The floor MUST be a hard surface with
a maximum slope of 1/2per foot (1.27 cm per
30 cm). To make sure the washer does not vibrate or move, you may have to reinforce the floor.
IMPORTANT:
Minimum Installation Clearances
When installed in alcove: Sides, Rear,
Top = 0(0 cm)
When installed in closet: Sides, Rear,
Top = 0(0 cm), Front = 1(2.54 cm)
Closet door ventilation openings required: 2 louvers each 60 square in. (387 cm
2
), located 3
(7.6 cm) from top and bottom of door
Undercounter Installation
If an undercounter* installation is desired, you MUST install a top sheet kit, 14-A037. This kit is available through your GE retailer.
*Custom-sized countertop is required.
Mobile Home Installation
Installation must conform to Standard for Mobile Homes, ANSI A119.1 and National Mobile Home Construction and Safety Standards Act of 1974 (PL93-383).
Installation Instructions
12
TOOLS REQUIRED FOR WASHER INSTALLATION
1/4nut driver
3/8socket with ratchet
3/8open-end wrench
7/16socket with ratchet
9/16open-end wrench
Channel-lock adjustable pliers
Carpenter’s level
Page 13
9. Remove the large Styrofoam block located under the drum. Lift up on the drum, tilt the base of the foam block inwards toward the rear of the washer until free, and then pull the block out.
10. Remove and discard the yellow ribbon and label from the front of the washer.
11. From the rear of the washer, carefully pull out the power supply cord through the hole in the backsheet.
12. Replace the service panel and screws.
Save all bolts, washers, spacers, brackets, clamps, and blocks for future use.
NOTE: If you must transport the washer at a later date,
you must reinstall the shipping support hardware to prevent shipping damage. Keep the hardware in the plastic bag provided.
13
Installation Instructions
UNPACKING THE WASHER
WARNING: Destroy the carton and plastic
bags after the washer is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers causing suffocation. Place all materials in a garbage container or make materials inaccessible to children.
1. Cut the shipping carton along the dotted line at the base of the unit.
2. While it is in the carton, carefully lay the washer on its back side.
3. Remove the styrofoam base.
4. Carefully return the washer to an upright position and
remove the carton.
5. Carefully move the washer to within 4 feet (122 cm) of the final location.
6. Remove the following from the back side of the washer:
4 bolts 4 yellow plastic spacers 3 metal “P” clamps
7. Remove the service panel from the front of the washer.
8. Remove the 4 nuts and 6 large washers that attach the 2 yellow shipping braces to the drum and the base. Lift up on the drum and remove the braces (a yellow ribbon surrounds the items to be removed). These braces must be removed to allow the power supply cord to be released from the shipping ring.
NOTE: Failure to remove the shipping braces can cause
the washer to become severely unbalanced.
6 11
BOLT
SPACER
"P" CLAMP
10
8
9
12
7
8
Page 14
14
Installation Instructions
ELECTRICAL REQUIREMENTS
CIRCUIT – Individual, properly polarized and grounded 15-amp branch circuit fused with 15-amp time-delay fuse or circuit breaker.
POWER SUPPLY – 2-wire, with ground, 120-volt, single­phase, 60-Hz, Alternating Current.
OUTLET RECEPTACLE – Properly grounded 3-prong receptacle to be located so the power supply cord is accessible when the washer is in an installed position.
WARNING: Improper connection of the
equipment grounding conductor can result in a risk of electrical shock. Check with a licensed electrician if you are in doubt as to whether the appliance is properly grounded.
1. The washer MUST be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electrical shock by providing a path of least resistance for electrical current.
2. Since your washer is equipped with a power supply cord having an equipment-grounding conductor and a grounding plug, the plug MUST be plugged into an appropriate, copper-wired receptacle that is properly installed and grounded in accordance with all local codes and ordinances or in the absence of local codes, with the National Electrical Codes, ANSI/NFPA 70 (latest edition). If in doubt, call a licensed electrician. DO NOT cut off or alter the grounding prong on the power supply cord. In situations where a two-slot receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly
grounded three-prong grounding-type receptacle.
Read these instructions completely and carefully.
GROUNDING REQUIREMENTS
WATER SUPPLY REQUIREMENTS
Hot and cold water faucets MUST be installed within 42 inches (107 cm) of your washer’s water inlet. The
faucets MUST be 3/4(1.9 cm) garden hose-type so
inlet hoses can be connected. Water pressure MUST be between 10 and 120 pounds per square inch (maximum unbalanced pressure, hot vs. cold, 10 psi.) Your water department can advise you of your water pressure. The hot water temperature should be set to deliver water at 120° to 140°F (48°–60°C).
DRAIN REQUIREMENTS
1. Drain capable of eliminating 17 gals (64.3 L) per minute.
2. A standpipe diameter of 1 1/4(3.18 cm) minimum.
3. The standpipe height above the floor
should be:
Minimum height: 24(61 cm) Maximum height: 96(244 cm)
NOTE: The drain hose attached to the washer can reach
a 58(147 cm) high standpipe. For a higher standpipe,
contact an authorized parts distributor. If the drain is less
than 24(61 cm), install a siphon break kit, available at
your local hardware store.
96 in.
(244 cm)
Max.
24 in.
(61 cm)
Min.
BACK
Page 15
15
Installation Instructions
ROUGH-IN DIMENSIONS
17
(43.2)
(1.9)
60
3
4
3
24 1
4
(62.9)
(152.4)
(2.54)
1
1
2
(3.81)
Power
Cord
1
33
2
(85)
SIDE
Adjustable Legsinch (cm)
3
4
26
(67.9)
3
11
(29.8)
4
7
2
(7.3)
8
36
(91.5)
Under
Counter
5
34
8
(87.9)
BACK
Water Inlets
5
31
(80.3)
8
Page 16
16
Installation Instructions
INSTALLING THE WASHER
1. Run some water from the hot and cold faucets to flush the water lines and remove particles that might clog up the water valve screens.
2. Remove the inlet hoses and rubber washers from the plastic bag and install the rubber washers in each end of the inlet hoses.
3. (90° elbow end) Carefully connect the inlet hose marked HOT to the outside “H” outlet of the water valve. Tighten by hand, then tighten another 2/3 turn with pliers. Carefully connect the other inlet hose to the inside “C” outlet of the water valve. Tighten by hand; then tighten another 2/3 turn with pliers. Do not crossthread or over-tighten
these connections.
4. Connect the inlet hose ends to the HOT and COLD
water faucets tightly by hand, then tighten another 2/3 turn with pliers. Turn the water on and check for leaks.
5. Carefully move the washer to its final location. Gently lift up on the front of the washer and slide back.
NOTE: Do not use the dispenser drawer or door to lift the washer.
6. With the washer in its final position, place a level on top of the washer (if the washer is installed under a counter, the washer should not be able to rock). Adjust the front leveling legs up or down to ensure the washer is resting solid. Turn the lock nuts on each leg up towards the base of the washer and snug with a wrench.
NOTE: Keep the leg extension at a minimum to prevent excessive vibration. The farther out the legs are extended, the more the washer will vibrate.
If the floor is not level or is damaged, you may have to extend the rear leveling legs. For undercounter installations, you can adjust the rear legs by removing the front service panel.
7. Form a U shape on the end of the drain hose with the hose pointed toward the drain. Place the hose in a laundry tub or standpipe and secure it with the cable tie provided in the enclosure package.
NOTE: If the drain hose is placed in a standpipe without forming a U shape, a siphoning action could occur. There must be an air gap around the drain hose. A snug hose fit can also cause a siphoning action.
8. Plug the power cord into a grounded outlet.
NOTE: Check to be sure the power is off at a
circuit breaker/fuse box before plugging the power cord into an outlet.
9. Turn on the power at a circuit breaker/fuse box.
10. Read the rest of this Owner’s Manual. It contains
valuable and helpful information that will save you time and money.
11. Run the washer through a complete cycle. Check for water leaks and proper operation.
12. If your washer does not operate, please review the
Before You Call For Service
section before
calling for service.
13. Place these instructions in a location near the washer for future reference.
Cable Tie
Cable Tie
Cable Tie
REPLACEMENT PARTS
If replacement parts are needed for your washer, they can be ordered in the United States by visiting our Website at GEAppliances.com or by calling
800.GE.CARES. In Canada, write to Manager,
Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310, Moncton, N.B. E1C 9M3.
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Customer ServiceTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
Before you call for service…
WATER Possible Causes What To Do
Water leaks
Fill hoses or drain hose is Make sure hose connections are tight at washer and improperly connected faucets and make sure end of drain hose is correctly
inserted in and secured to drain facility.
Household drain may Check household plumbing. You may need to call be clogged a plumber.
Constant water pressure Tighten hoses at the faucets and turn the water off to the fill hoses at the after each use. water source
Check condition of the fill hoses; they should be
replaced every 5 years.
Oversudsing Use less detergent or low sudsing detergent.
Too many suds
Type of detergent Switch to a low-sudsing detergent and follow
instructions on package.
Very soft water Try less detergent.
Water won’t drain
Drain hose is kinked or Straighten drain hose and make sure washer is not improperly connected sitting on it.
Top of drain outlet should be less than 8 ft. (2.5 m)
above floor.
Household drain may Check household plumbing. You may need to call be clogged a plumber.
Water temperature
Control is not set properly Check water temperature control and adjust.
is incorrect
Water supply is improperly Make sure hoses are connected to correct faucets. connected
Water valve screens are
Turn off the water source and remove the water connection
stopped up
hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on.
House water heater is Make sure house water heater is delivering water not set properly at 120°–140°F (48°–60°C).
Water does not enter
Water supply is turned off Turn on both hot and cold faucets fully.
washer or enters slowly
Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service.
Page 18
Before you call for service…
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Customer Service Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation InstructionsCustomer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
NOISE Possible Causes What To Do
Washer is noisy
Washer is uneven Make sure washer is level and rests firmly on the floor.
Washer load is unbalanced Push the Cycle knob in to stop the washer, open the
door and redistribute the load evenly. Close the door and restart.
High pitch jet engine sound This is normal during the spin cycle.
Squealing sound or hot Washer is overloaded. Stop washer and reduce load. rubber odor
Shipping bolts and foam block See Installation Instructions for directions to remove have not been removed shipping bolts and foam block.
Rattling and clanking caused Check drum for foreign objects. Turn items with by foreign objects in tub metal fasteners inside out. Call authorized servicer to or pump or metal fasteners inspect pump. hitting tub
PERFORMANCE Possible Causes What To Do
Lint or residue on
Incorrect sorting Separate lint producers from lint collectors.
Washing too long Excess wash time may create lint.
Detergent not dissolving Try a liquid detergent.
Use warmer water temperature.
Overloading Wash drum may be fully loaded with loosely added items.
Incorrect use of fabric softener Check fabric softener package for instructions and follow
directions for using dispenser.
clothes
OPERATION Possible Causes What To Do
Washer pauses in cycle
The washer normally pauses between washing steps
Washer won’t operate
Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned off Turn both hot and cold faucets fully on.
Circuit breaker/fuse is Check house circuit breakers/fuses. Replace fuses or tripped/blown reset breaker. Washer should have separate outlet.
Controls are not set Check controls and make sure Cycle knob is pulled out. properly
Door is open Close door and pull Cycle knob out.
Dispenser drawer is open Close drawer.
Motor is overheated Washer motor will stop if it becomes overheated. It
will automatically restart after a cool down period of up to 30 minutes (if washer has not been manually turned off).
Washer won’t spin
Washer door open Make sure door is closed.
Dispenser drawer open Close drawer.
Load is too small Add one or two similar items to help balance the load.
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Customer ServiceTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
PERFORMANCE (cont.) Possible Causes What To Do
Clothes too wet
Load is too small Add one to two similar items.
Load is out of balance Redistribute load.
Pilling
Result of normal wear on While this is not caused by the washer, you can slow the poly-cotton blends and pilling process by washing garments inside out. fuzzy fabrics
Grayed or yellowed
Not enough detergent Use correct amount of detergent.
Hard water Use hottest water safe for fabric.
Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough Make sure water heater is delivering water at
120°–140°F (48°–60°C).
Detergent is not Try a liquid detergent. dissolving
Dye transfer Sort clothes by color. If fabric label states
wash separately,
unstable dyes may be indicated.
Colored spots
Incorrect use of fabric Check fabric softener package for instructions and follow softener directions for using dispenser.
Dye transfer Sort whites or lightly colored items from dark colors.
Promptly remove wash load from washer.
Wrinkling
Improper sorting Avoid mixing heavy items (like work clothes) with
light items (like blouses).
Overloading Load your washer so clothes have enough room
to move freely.
Incorrect wash cycle Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).
Repeated washing in Wash in warm or cold water. water that is too hot
Snags, holes, tears, rips
Pins, snaps, hooks, sharp Fasten snaps, hooks, buttons, and zippers.
Remove loose items like pins, objects in pockets
and sharp buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine bleach Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach. Follow directions for use of bleach dispenser.
Chemicals like hair bleach Rinse items that may have chemicals on them before or dye, permanent wave washing. solution
or excessive wear
buttons, belt buckles, zippers, and sharp objects left in pockets
clothes
Page 20
GE Washer Warranty.
(For customers in the United States)
All warranty service provided by our Factory Service Centers, or an authorized Customer Care
®
technician. To schedule service,
on-line, 24 hours a day, visit us at GEAppliances.com, or call
800.GE.CARES (800.432.2737).
Model WPXH214 For The Period Of: We Will Replace:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Service trips to your home to teach you how to use
the product.
Improper installation.
Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
Replacement of house fuses or resetting of circuit
breakers.
Damage to the product caused by accident, fire, floods or
acts of God.
Incidental or consequential damage caused by possible
defects with this appliance.
What Is Not Covered (in the United States):
Warrantor: General Electric Company. Louisville, KY 40225
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Customer Service Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation InstructionsCustomer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
One Year Any part
of the washer which fails due to a defect in materials or workmanship. During this
From the date of the full one-year warranty,
GE will also provide,
free of charge,
all labor and related service costs
original purchase
to replace the defective part.
Second Year Any part
of the washer which fails due to a defect in materials or workmanship. During this
From the date of the additional one-year limited warranty,
you will be responsible for any labor and related service
original purchase
costs.
Third through Fifth Year The suspension strut assembly, motor or motor controller,
if any of these parts should fail due
From the date of the
to a defect in materials or workmanship. GE will also replace the
washer door or door panel,
original purchase
if they should rust under normal operating conditions. During this
additional three-year
limited warranty,
you will be responsible for any labor and related service costs.
Third through Tenth Year The outer tub or driven pulley,
if any of these parts should fail due to a defect in materials or
From the date of the
workmanship. During this
additional eight-year limited warranty,
you will be responsible for
original purchase
any labor and related service costs.
Lifetime of Product The inner wash basket,
if it should fail due to a defect in materials or workmanship. During
From the date of the
this
product lifetime limited warranty,
you will be responsible for any labor and related
original purchase
service costs.
Model WSXH208 For The Period Of: We Will Replace:
One Year Any part
of the washer which fails due to a defect in materials or workmanship. During this
From the date of the full one-year warranty,
GE will also provide,
free of charge,
all labor and related service costs
original purchase
to replace the defective part.
Second through Fifth The suspension strut assembly or motor,
if any of these parts should fail due to a defect in
Year
materials or workmanship. GE will also replace the
washer door or door panel,
if they
From the date of the
should rust under normal operating conditions. During this
additional four-year limited warranty,
original purchase
you will be responsible for any labor and related service costs.
Second through Tenth The outer tub,
if it should fail due to a defect in materials or workmanship. During this
Year additional nine-year limited warranty,
you will be responsible for any labor and related
From the date of the
service costs.
original purchase
Second through The inner wash basket,
if it should fail due to a defect in materials or workmanship. During
Twentieth Year
this
additional nineteen-year limited warranty,
you will be responsible for any labor and
From the date of the
related service costs.
original purchase
Page 21
GE Washer Warranty.
(For customers in Canada)
All warranty service provided by our Factory Service Centers or an authorized technician. For service, call 1.800.361.3400.
Service trips to your home to teach you how to use
the product.
Improper installation.
Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
Replacement of house fuses or resetting of circuit
breakers.
Damage to the product caused by accident, fire, floods or
acts of God.
Incidental or consequential damage caused by possible
defects with this appliance.
What Is Not Covered (in Canada):
Warrantor: CAMCO INC.
Customer ServiceTroubleshooting Tips
Operating Instructions
Safety Instructions Installation Instructions
WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES.
Model WCXH214 For The Period Of: We Will Replace:
One Year Any part
of the washer which fails due to a defect in materials or workmanship. During this
From the date of the full one-year warranty,
GE will also provide,
free of charge,
all labor and related service costs
original purchase
to replace the defective part.
Second Year Any part
of the washer which fails due to a defect in materials or workmanship. During this
From the date of the additional one-year limited warranty,
you will be responsible for any labor and related service
original purchase
costs.
Third through Fifth Year The suspension strut assembly, motor or motor controller,
if any of these parts should fail due
From the date of the
to a defect in materials or workmanship. GE will also replace the
washer door or door panel,
original purchase
if they should rust under operating conditions. During this
additional three-year limited
warranty,
you will be responsible for any labor and related service costs.
Third through Tenth Year The outer tub or driven pulley,
if any of these parts should fail due to a defect in materials or
From the date of the
workmanship. During this
additional eight-year limited warranty,
you will be responsible for
original purchase
any labor and related service costs.
Lifetime of Product The inner wash basket,
if it should fail due to a defect in materials or workmanship. During
From the date of the
this
product lifetime limited warranty,
you will be responsible for any labor and related
original purchase
service costs.
21
Model WCXH208 For The Period Of: We Will Replace:
One Year Any part
of the washer which fails due to a defect in materials or workmanship. During this
From the date of the full one-year warranty,
GE will also provide,
free of charge,
all labor and related service costs
original purchase
to replace the defective part.
Second through Fifth The motor or motor controller,
if any of these parts should fail due to a defect in materials or
Year
workmanship. During this
additional four-year limited warranty,
you will be responsible for
From the date of the
any labor and related service costs.
original purchase
Second through Tenth The driven pulley,
if it should fail due to a defect in materials or workmanship. During this
Year additional nine-year limited warranty,
you will be responsible for any labor and related
From the date of the
service costs.
original purchase
Second through Twenty- The inner wash basket,
if it should fail due to a defect in materials or workmanship. During
fifth Year
this
additional twenty-four-year limited warranty,
you will be responsible for any labor and
From the date of the
related service costs.
original purchase
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22
Consumer Support.
GE Appliances Website
In the U.S.:
GEAppliances.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™” your questions, and so much more... In Canada: geappliances.ca
Schedule Service
In the U.S.:
GEAppliances.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.
In Canada, call 1.800.361.3400.
Real Life Design Studio
In the U.S.:
GEAppliances.com
GE supports the Universal Design concept—products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).
In Canada, contact: Manager, Consumer Relations, Camco, Inc.
Suite 310, 1 Factory Lane Moncton, N.B. E1C 9M3
Extended Warranties
In the U.S.:
GEAppliances.com
Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires. In Canada, call 1.888.261.2133.
Parts and Accessories
In the U.S.:
GEAppliances.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at
800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised since improper servicing may cause unsafe operation.
Customers in Canada should consult the yellow pages for the nearest Camco service center, or call 1.888.261.3055.
Contact Us
In the U.S.:
GEAppliances.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park Louisville, KY 40225
In Canada: geappliances.ca, or write to: Director, Consumer Relations, Camco, Inc.
Suite 310, 1 Factory Lane Moncton, N.B. E1C 9M3
Register Your Appliance
In the U.S.:
GEAppliances.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In Canada: geappliances.ca
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