GE WPSR3090, WPSR3120, WASR3110, WPSR4130, WSSR3120 User Manual

GE Appliances

Washers

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English section begins on page 2

La section française commence à la page 16

La sección en español empieza en la página 30

Part No. 175D1807P269 Pub. No. 49-90002

5–99 JR

GE Answer Center ®800.626.2000

WASR3110
WMSR3110

WPSL3120
WPSR3090
WPSR3100
WPSR3120
WPSR4130
WSSR3120

Owner’s Manual

Manuel d’utilisation

Manual del propietario

Congratulations!
You Are Now Part of the GE Family.

Welcome to the GE family. We’re proud of our quality products and we are
committed to providing dependable service. You’ll see it in this easy-to-use Owner’s
Manual and you’ll hear it in the friendly voices of our customer service department.

Best of all, you’ll experience these values each time you use your washer. That’s
important, because your new washer will be part of your family for many years. And
we hope you will be part of ours for a long time to come.

We thank you for buying GE. We appreciate your purchase, and hope you will
continue to rely on us whenever you need quality appliances for your home.

A Service Partnership.

Safety Information

. . . . . . . .3

Operating Instructions

Control Panels . . . . . . . . . . . . . . .4–6

Features . . . . . . . . . . . . . . . . . . . . .7, 8

Loading and Using the Washer .9, 10

Troubleshooting Tips

Before You Call For Service

. . . 11–13

Customer Service

U.S. Warranty . . . . . . . . . . . . . . . . .14

Canada Warranty . . . . . . . . . . . . . .15

Service Telephone

Numbers . . . . . . . . . . . . . .Back Cover

FOR YOUR RECORDS

Write the model and serial numbers here:

#

#

You can find them in the upper right corner on the back of
your washer.

IMPORTANT!

Staple sales slip or cancelled check here.

Proof of the original purchase date is needed to obtain service
under the warranty.

2

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

Inside you will find many helpful hints on how to use and maintain
your washer properly. Just a little preventive care on your part can
save you a great deal of time and money over the life of your washer.

READ THIS MANUAL

IF YOU NEED SERVICE

You’ll find many answers to common problems in the

Before You

Call For Service

section. If you review our chart of

Troubleshooting Tips

first, you may not need to call for service at all.

If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included
in the back section. Or,

in the United States,

you can always call the

GE Answer Center®, at 800.626.2000, 24 hours a day, 7 days a week.

In Canada,

call 1-800-361-3400.

■Install or store where it will not be exposed to

temperatures below freezing or exposed to the weather.

■Properly ground washer to conform with all governing

codes and ordinances. Follow details in Installation
Instructions.

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

For your safety, the information in this manual must be followed to minimize the risk of fire
or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

WATER HEATER SAFETY

Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks
or more. Hydrogen gas can be explosive under these circumstances.

If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on
all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance
which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape.
Since the gas is flammable, do not smoke or use an open flame or appliance during this process.

PROPER INSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If
you did not receive an Installation Instructions sheet, you can receive one by calling, toll-free, in the United States the

GE Answer Center

®

,

800.626.2000. In Canada, call, 1-800-361-3400.

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

■Keep the area underneath and around your

appliances free of combustible materials such as
lint, paper, rags, chemicals, etc.

■Close supervision is necessary if this appliance is used

by or near children. Do not allow children to play on,
with, or inside this or any other appliance.

YOUR LAUNDRY AREA

■Never reach into washer while it is moving. Wait

until the machine has completely stopped before
opening the lid.

■Do not mix chlorine bleach with ammonia or acids

such as vinegar and/or rust remover. Mixing
different chemicals can produce a toxic gas which
may cause death.

■Do not wash or dry articles that have been cleaned in,

washed in, soaked in, or spotted with combustible or
explosive substances (such as wax, oil, paint, gasoline,
degreasers, dry-cleaning solvents, kerosene, etc.) which
may ignite or explode. Do not add these substances to
the wash water. Do not use or place these substances
around your washer or dryer during operation.

■

The laundry process can reduce the flame retardancy

of fabrics. To avoid such a result, carefully follow the
garment manufacturer’s wash and care instructions.

■To minimize the possibility of electric shock, unplug

this appliance from the power supply or disconnect
the washer at the household distribution panel by
removing the fuse or switching off the circuit breaker
before attempting any maintenance or cleaning.

NOTE:

Turning the Cycle Selector knob to an off

position does

NOT

disconnect the appliance from

the power supply.

■Never attempt to operate this appliance if it is damaged,

malfunctioning, partially disassembled, or has missing
or broken parts, including a damaged cord or plug.

WHEN USING THE WASHER

■Turn off water faucets to relieve pressure on hoses

and valves and to minimize leakage if a break or
rupture should occur. Check the condition of the
fill hoses; they may need replacement after 5 years.

■Before discarding a washer, or removing it from

service, remove the washer lid to prevent children
from hiding inside.

■Do not attempt to repair or replace any part of this

appliance unless specifically recommended in this
Owner’s Manual, or in published user-repair
instructions that you understand and have the skills
to carry out.

■Do not tamper with controls.

WHEN NOT IN USE

Read and follow this Safety Information carefully.

SAVE THESE INSTRUCTIONS

3

Use this
appliance
only for its
intended
purpose as
described in
this Owner’s
Manual.

Model WPSR3120

Model WMSR3110

Model WPSL3120

Find your washer control panel.

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

You can locate your model number behind the top edge of the control panel.

4

Model WASR3110

1 2

3 4

1 2

3 4

1 2

3 4

1 2

3 4

SensorWash

LARGE

MEDIUM

LARGE

MEDIUM

LOAD SIZE

SUPER

SMALL

RESET

GENTLE

SLOW

LOAD SIZE

SUPER

SMALL

RESET

GENTLE

SLOW

WASH/SPIN

SPEED

GENTLE

FAST

WASH/SPIN

SPEED

GENTLE

FAST

NORMAL

FAST

NORMAL

FAST

TEMPERATURE EXTRA RINSE

WARM

COLD

COLD
COLD

HOT

COLD

WARM
WARM

OFF

SensorWash

TEMPERATURE EXTRA RINSE

WARM

COLD

COLD
COLD

HOT

COLD

WARM
WARM

OFF

COTTONS

SET

LIGHT SOIL

EXTRA HEAVY

SensorWash

COTTONS

SET

LIGHT SOIL

EXTRA HEAVY

SensorWash

MEDIUM

HEAVY

MEDIUM

HEAVY

AUTO SOAK

AUTO SOAK

15 MIN

AUTO SOAK

30 MIN

30 MIN

WRINKLE FREE COTTON

PERMANENT PRESS

KNITS

EASY CARE

SOAK/WASH

HANDWASH

WRINKLE FREE COTTON

PERMANENT PRESS

KNITS

EASY CARE

SOAK/WASH

HANDWASH

LOAD SIZE

SUPER

LARGE

MEDIUM

RESET

SMALL

LOAD SIZE

SUPER

LARGE

MEDIUM

RESET

SMALL

WASH/SPIN

GENTLE

SLOW

WASH/SPIN

GENTLE

SLOW

SPEED

GENTLE

FAST

SPEED

GENTLE

FAST

NORMAL

FAST

NORMAL

FAST

SensorWash

TEMPERATURE EXTRA RINSE

WARM

COLD

COLD
COLD

HOT

COLD

WARM
WARM

OFF

SensorWash

TEMPERATURE EXTRA RINSE

WARM

COLD

COLD
COLD

HOT

COLD

OFF

SET

SensorWash

SET

SensorWash

COTTONS

LIGHT SOIL

MEDIUM

HEAVY

EXTRA HEAVY

15 MIN

AUTO SOAK

COTTONS

LIGHT SOIL

MEDIUM

HEAVY

EXTRA HEAVY

30 MIN

AUTO SOAK

30 MIN

AUTO SOAK

WRINKLE FREE COTTON

PERMANENT PRESS

KNITS

EASY CARE

SOAK/WASH

HANDWASH

WRINKLE FREE COTTON

PERMANENT PRESS

KNITS

EASY CARE

SOAK/WASH

HANDWASH

SPOT SOAK

Model WPSR3100

Model WPSR4130

Model WSSR3120

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

1 2

3 4

Model WPSR3090

1 2

3 4

1 2

3 4

1 2

3 4

5

LOAD SIZE

SUPER

LARGE

MEDIUM

RESET

SMALL

LOAD SIZE

SUPER

LARGE

MEDIUM

RESET

SMALL

WASH/SPIN

GENTLE

SLOW

WASH/SPIN

GENTLE

SLOW

SPEED

GENTLE

FAST

SPEED

GENTLE

FAST

NORMAL

FAST

NORMAL

FAST

TEMPERATURE

WARM

COLD

COLD
COLD

TEMPERATURE

WARM

COLD

COLD
COLD

HOT

COLD

WARM
WARM

HOT

COLD

EXTRA RINSE

OFF

EXTRA RINSE

OFF

SET

SET

COTTONS

REGULAR

LIGHT SOIL

MEDIUM

HEAVY

POWER WASH

COTTONS

LIGHT SOIL

MEDIUM

HEAVY

EXTRA HEAVY

15 MIN

AUTO SOAK

30 MIN

AUTO SOAK

30 MIN

AUTO SOAK

PERMANENT PRESS

KNITS

EASY CARE

DELICATES

PERMANENT PRESS

KNITS

EASY CARE

DELICATES

LOAD SIZE

VARIABLE

SUPER

RESET

EXTRA
LARGE

LARGE

MEDIUM

EXTRA
SMALL

LOAD SIZE

VARIABLE

SUPER

RESET

EXTRA
LARGE

LARGE

MEDIUM

EXTRA
SMALL

WASH/SPIN

GENTLE

SLOW

GENTLE

FAST

WASH/SPIN

GENTLE

SLOW

SPEED

SPEED

GENTLE

FAST

NORMAL

SLOW

NORMAL

FAST

NORMAL

FAST

TEMPERATURE

WARM

COLD

COLD
COLD

TEMPERATURE

WARM

COLD

COLD
COLD

SensorWash

EXTRA RINSE

OFF

HOT

COLD

WARM
WARM

SensorWash

EXTRA RINSE

OFF

HOT

COLD

WARM
WARM

COTTONS

LIGHT SOIL

SET

EXTRA HEAVY

SensorWash

COTTONS

SET

EXTRA HEAVY

SensorWash

MEDIUM

HEAVY

15 MIN

AUTO SOAK

30 MIN

AUTO SOAK

LIGHT SOIL

MEDIUM

HEAVY

15 MIN

AUTO SOAK

PREWASH

30 MIN

AUTO SOAK

WRINKLE FREE COTTON

PERMANENT PRESS

KNITS

EASY CARE

SOAK/WASH

HANDWASH

WRINKLE FREE COTTON

PERMANENT PRESS

KNITS

EASY CARE

SOAK/WASH

HANDWASH

SPOT SOAK

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

About the control settings.

Color Logic

Select the correct

TEMPERATURE

setting. Match the particular color below the words with the

same color on the

WASH/SPIN SPEED

setting. Next, match the color again with the same color

on the Cycle Dial.

Example: Washing a load of medium soiled whites, such as towels and sheets.

Choose the

LOAD SIZE.

Choose the

TEMPERATURE

setting

-—for this load it would be the

HOT COLD

(which is a

particular color)

.

Choose the

WASH/SPIN SPEED

setting

that matches that color—for this load it would be the

NORMAL FAST.

Turn the Cycle Dial to the area that has the same color as the

TEMPERATURE

and

WASH/SPIN

SPEED

settings you have chosen—for this load it would be the

COTTONS

area. Then turn the

Cycle Dial to the

MEDIUM

soil setting.

4

3

2

1

6

Load Size

The water level should just cover the clothes. Adjust the load size accordingly. Loosely load clothes
no higher than the top row of holes in the washer tub.

Wash/Spin Speed

The agitator moves clothes around for a cleaner wash; the basket spins later in the cycle to release
water from the load. The Wash/Spin Speed dial sets the speed of both the agitator and the basket.

With Normal wash speed, the agitator moves faster. Use for cottons, denims and play clothes. With
Gentle wash speed, the agitator moves slower. Use for delicate and knit items.

The Fast spin speed is for durable items. The Slow spin speed is for delicate items like sweaters
and lingerie. When using Slow spin speed, clothes will be less dry than when using Fast spin speed.

Temperature

Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care
label or instructions when laundering. Follow the water temperature guide on the washer lid.

Wash Cycle

The wash cycle controls the length of the washing process. The chart below will help you match the
wash cycle setting with your clothing.

COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.

EASY CARE For easy care and wrinkle-resistant items.

KNITS Specially designed for normally soiled knits.

DELICATES For lingerie and delicate fabrics with light to normal soil.

HANDWASH For lingerie and special-care fabrics with light soils. Provides periods of agitation and soak during wash

and rinse.

POWER WASH/

EXTRA HEAVY For heavily soiled and heavy-duty fabrics. This cycle provides a longer agitation.

PREWASH For heavily soiled clothes or for clothes with a care label that recommends prewashing before wearing.

AUTO SOAK For heavily soiled clothes. Begins with a brief agitation, soaks for a specified period of time, then moves

through the rest of the cycle automatically.

4

3

2

1

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

About washer features.

NOTE: Not all features are available on all washer models.

Extra Rinse

When you use extra detergent or bleach
to clean heavily soiled clothes, you may
want to use the Extra Rinse option. This
option provides a second deep cold rinse
in the

COTTONS

cycle. Turn the Extra Rinse

knob to

SET.

The washer will pause for a few minutes
before the Extra Rinse option begins.

SensorWash (on some models)

The

SensorWash senses the incoming water temperature and adjusts the fill water to obtain a

more precise temperature range for all three wash temperatures.

You may select cold, warm
or hot. For example, in a Cold Wash selection, some warm water may be added to reach a
temperature needed to better dissolve detergents.

Often, detergents are not completely

dissolved in very cold water, especially in cooler climates.

NOTE:

The

SensorWash

will not adjust the fill on

WARM WASH

unless the washer lid is

closed.

Be sure to start the washer after the lid is closed.

Spot Soak (on some models)

When you open the washer lid and press the

SPOT SOAK

button, you will see a short stream

of cold water.

Open the washer lid.

Press the

SPOT SOAK

button. (You will see a short stream of water.)

Dampen your soiled garment with the

SPOT SOAK

option and rub your favorite

pretreatment product into soiled area.

NOTE: The SPOT SOAK option will not work if

■

the washer lid is down

■

the washer tub is filling

■

the water has already reached the
level you selected.

3

2

1

Liquid Bleach Dispenser (on some models)

The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.

Check clothing care labels for special instructions.

Measure liquid bleach carefully, following instructions on the bottle.

■

Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.

■

Do not pour powdered bleach into bleach dispenser.

Before starting the washer, pour measured amount of bleach directly into bleach
dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered
bleach, add it into the wash basket with your detergent.

■

Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can
produce a toxic gas which may cause death.

3

2

1

7

SensorWash

OFF

SET

SPOT SOAK

8

About washer features.

NOTE: Not all features are available on all washer models.

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

The Agitator Cap or Fabric Softener Dispenser (depending on model)

The agitator cap

fits into the top of the
agitator. If it accidentally comes off, simply
put it back on.

The fabric softener dispenser

automatically
releases liquid fabric softener at the proper
time during the cycle.

Do not stop the washer during the first spin.
This will cause the dispenser to empty too
soon.

To use, follow these steps:

Make sure dispenser is securely attached
to agitator.

Use only liquid fabric softener. Pour
into dispenser, using amount
recommended on package.

Never pour fabric softener directly on
clothes. It may stain them.

Add water to dispenser until it reaches
the maximum fill line.

3

2

1

Do not pour anything into the agitator if
the agitator cap or dispenser is removed.

Cleaning the Fabric Softener Dispenser (on some models)

Remove the dispenser from the top of the agitator.

Separate the dispenser cup from the cover by grasping the top and pushing down on
the inside of the cup with your fingers. Dispenser cup will pop free from the cover.

To clean the dispenser, soak both the dispenser cup and the dispenser cover in the
following solution:

■

1 US gallon (3.8 liters) warm water

■

1/4 cup (60 ml) heavy duty liquid detergent

■

1 cup (240 ml) bleach

If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff
brush; you may roughen the surface of the dispenser.

Rinse and reassemble dispenser. Place dispenser back on the agitator.

5

4

3

2

1

Separate for cleaning.

9

Loading and using the washer.

Always follow fabric manufacturer’s care label when laundering.

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

Sorting Wash Loads

Proper Use of Detergent

Add detergent and start the washer before adding
clothes so that the detergent can work effectively.
Using too little or too much detergent is a common
cause of laundry problems.

You can use less detergent if you have soft water, a
smaller load, or a lightly soiled load.

Loading the Washer

Load dry items loosely, no higher than the top
row of holes in the washer tub. When loading wet
items make sure you set the load/water level high
enough to allow the items to move freely. Water
level should just cover the clothes. To add items
after washer has started, push in Cycle Dial and
submerge additional items next to the agitator.
Close the lid and pull Cycle Dial out to restart.

■

Do not wrap large items like sheets around the
agitator.

■

Do not wash fabrics containing flammable
materials (waxes, cleaning fluids, etc.).

■

Agitation will not start with the lid up.

Colors

Whites

Lights

Darks

Soil

Heavy

Normal

Light

Fabric

Delicates

Easy Care

Sturdy Cottons

Lint

Lint Producers

Lint Collectors

Loading and using the washer.

Always follow fabric manufacturer’s care label when laundering.

10

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

Fabric Care Labels

Machine
wash
cycle

Normal

Permanent Press/

wrinkle resistant

Gentle/
delicate

Hand wash

Do not wash Do not wring

Water
temperature

Hot

(50°C/120°F)

Warm

(40°C/105°F)

Cold/cool

(30°C/85°F)

Tumble
dry

Dry

Normal

Permanent Press/

wrinkle resistant

Gentle/
delicate

Do not tumble dry

Do not dry
(used with

do not wash)

Heat
setting

High

Medium

Low

No heat/air

Special
instructions

Line dry/

hang to dry

Drip dry

Dry flat

In the shade

Bleach
symbols

Any bleach

(when needed)

Only non-chlorine bleach

(when needed)

Do not bleach

Below are fabric care label “symbols” that affect the clothing you will be laundering.

WASH LABELS

DRY LABELS

BLEACH LABELS

Care and Cleaning of the Washer

Wash Basket:

Leave the lid open after washing to
allow moisture to evaporate. If you want to clean the
basket use a clean soft cloth dampened with liquid
detergent, then rinse. (Do not use harsh or gritty
cleaners.)

Fill Hoses:

Hoses connecting washer to faucet should

be replaced every 5 years.

Lint Filter:

The lint filter is located under the agitator.

It is self-cleaning and requires no maintenance.

Exterior:

Immediately wipe off any spills. Wipe with

damp cloth. Try not to hit surface with sharp objects.

Moving and Storage:

Ask the service technician to
remove water from drain pump and hoses. Do not
store the washer where it will be exposed to the
weather. In the

United States

call the GE Answer

Center®, 800.626.2000 for information on how to
keep the tub stationary when moving the washer.
In

Canada

write to Manager, Consumer Relations,
Camco Inc., 1 Factory Lane, Suite 310, Moncton,
N.B. E1C 9M3.

Long Vacations:

Be sure water supply is shut off at
faucets. Drain all water from hoses if weather will
be below freezing.

Before you call for service…

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

SENSORWASH Possible Causes What To Do

SensorWash indicator

Washer is NOT in a wash fill • This is normal. Light only illuminates during wash fills

light (on some models)

cycle or a warm rinse fill cycle and warm rinse fills.

is not illuminated

SensorWash wash

The washer is in a cold rinse cycle • This is normal. The

SensorWash

feature is designed not

temperature is incorrect

to activate during a cold rinse cycle so that the coldest
water available is used.

(Review SensorWash

All the water in the water heater • Wait until the water in the water heater is heated to the

in the About washer

has been used correct temperature.

features section)

WATER Possible Causes What To Do

Too many suds

Type of detergent • Switch to a lower sudsing detergent brand and follow

instructions on package.

Very soft water • Try less detergent.

Too much detergent. • Measure your detergent carefully. Use less soap if you

have soft water, a smaller load, or a lightly soiled load.

Water leaks

Fill hoses or drain hose is • Make sure hose connections are tight at faucets and make
improperly connected sure end of drain hose is correctly inserted in and secured

to drain facility.

Household drain may • Check household plumbing. You may need to call a
be clogged plumber.

Constant water pressure • Tighten hoses at the faucets and turn the water off after
to the fill hoses at the each use.
water source

• Check condition of the fill hoses; they may need

replacement after 5 years.

Using too much detergent • Use less detergent. Use less soap if you have soft water, a
in washer smaller load, or a lightly soiled load.

Water temperature

Control is not set properly • Check water temperature control and adjust.

is incorrect

Water supply is turned off • Turn both hot and cold faucets fully on and make sure
or improperly connected hoses are connected to correct faucets.

Water valve screens are •

Turn off the water source and remove the water connection

stopped up

hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.

House water heater is • Make sure house water heater is delivering water
not set properly at 120°F.–140°F.(48°C.–60°C.).

Water won’t drain

Drain hose is kinked or • Straighten drain hose and make sure washer is not sitting
improperly connected on it.

• Top of drain outlet should be less than 8 ft (2.5 m)

above floor.

11

Before you call for service…

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

12

OPERATION Possible Causes What To Do

Washer pauses in cycle

The washer normally pauses
between washing steps

Washer won’t operate

Washer is unplugged • Make sure cord is plugged securely into a working outlet.

Water supply is turned off • Turn both hot and cold faucets fully on.

Controls are not set • Check controls and make sure Cycle knob is pulled out
properly to ONposition.

Lid is open • Close lid and pull Cycle knob out to ONposition.

Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should have separate outlet.

PERFORMANCE Possible Causes What To Do

Clothes too wet

Incorrect spin cycle • Make sure the spin cycle selected matches the load you
selected are washing. Some fabrics will feel wetter when rinsed

with cold water.

Colored spots

Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.

• Pretreat stain and rewash.

Dye transfer • Sort whites or lightly colored items from dark colors.

Grayed or yellowed

Not enough detergent • Use more detergent (especially with larger loads).

Hard water • Use a water conditioner like Calgon brand or install

a water softener.

Water is not hot enough • Make sure water heater is delivering water at

120°F.–140°F. (48°C.–60°C.).

Washer is overloaded • Select load size to match clothes load.

Detergent is not • Add detergent as wash basket fills with water before
dissolving you load clothes.

Dye transfer • Sort clothes by color. If fabric label states

wash separately,

unstable dyes may be indicated.

Lint or residue on

Clothes are air or line dried • If you do not dry your clothes with a clothes dryer, your

clothes

clothes may retain more lint.

Incorrect sorting • Separate lint producers from lint collectors.

Washing too long • Wash small loads for a shorter time than larger loads.

Detergent not dissolving • Add detergent as wash basket fills with water, before you

load clothes.

• Try a liquid detergent.

• Use warmer water temperature.

Overloading • Load clothes no higher than the top row of holes in the

washer tub.

• Make sure load size selector matches clothes load size.

Incorrect use of fabric softener • Check fabric softener package for instructions and follow

directions for using dispenser.

clothes

13

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

(con) PERFORMANCE Possible Causes What To Do

Pilling

Result of normal wear on • While this is not caused by the washer, you can slow the
poly-cotton blends and pilling process by washing garments inside out.
fuzzy fabrics

Snags, holes, tears, rips

Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons, and zippers.

or excessive wear

buttons, belt buckles,

• Remove loose items like pins, objects in pockets

zippers, and sharp objects

and sharp buttons.

left in pockets

• Turn knits (which snag easily) inside out.

Undiluted chlorine bleach • Check bleach package instructions for proper amount.

• Never add undiluted bleach to wash or allow clothes

to come in contact with undiluted bleach.

Chemicals like hair bleach • Rinse items that may have chemicals on them before
or dye, permanent wave washing.
solution

Wrinkling

Improper sorting • Avoid mixing heavy items (like work clothes) with

light items (like blouses).

• Try a fabric softener.

Overloading or • Load your washer so clothes have enough room
incorrect water level to move freely.

Incorrect wash and • Match Cycle selection to the type of fabric you are
dry cycles washing (especially for easy care loads).

Repeated washing in • Wash in warm or cold water.
water that is too hot

NOISE Possible Causes What To Do

Washer is noisy

Washer is uneven • To level the front of the washer, adjust the front leveling

legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of

machine 4″(11 cm) and set down.

Washer load is • Push the Cycle knob in to stop the washer, open the lid
unbalanced and redistribute the load evenly. Close the lid and restart.

Shipping rod is still assembled • To remove shipping rod from washer, pull yellow tag and
in unit attached rod from the bottom right hand side of washer.

Washer is sitting too close • Pull washer away from the wall; about 4″(11 cm)

to wall (causes knocking is needed.
during cycle)

OTHER Possible Causes What To Do

Labels on the exterior

Occasionally the adhesive • Use a hair dryer set at the lowest heat setting, directing

of the washer will not

used on the labels does the air at the label for a short amount of time. This will

peel off cleanly

not release cleanly release the adhesive easily, without damaging the surface

of the washer.

14

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

GE Washer Warranty

(For customers in the United States.)

All warranty service provided by our Factory Service Centers or an authorized Customer Care

®

technician. For service, call 1-800-GE-CARES.

One Year Any part

of the washer which fails due to a defect in materials or workmanship. During this

full

From the date of the one-year warranty,

GE will also provide,

free of charge,

all labor and in-home service to replace the

original purchase

defective part.

Two Years

Any part

of the washer which fails due to a defect in materials or workmanship. During this

two-year

From the date of the limited warranty,

you will be responsible for any labor or in-home service costs.

original purchase

Five Years The suspension rod and spring assembly,

if any of these parts should fail due to a defect in materials

From the date of the

or workmanship. GE will also replace the

washer lid or cover,

if they should rust under operating

original purchase

conditions. During this

five-year limited warranty,

you will be responsible for any labor or in-home

service costs.

Ten Years The transmission and washer tub,

if any of these parts should fail due to a defect in materials or

From the date of the

workmanship. During this

ten-year limited warranty,

you will be responsible for any labor or

original purchase

in-home service costs.

Lifetime The washer basket,

if it should fail due to a defect in materials or workmanship. During this

lifetime

From the date of the limited warranty,

you will be responsible for any labor or in-home service costs.

original purchase

For The Period Of: We Will Replace:

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the
warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or
your state’s Attorney General.

■Service trips to your home to teach you how to use

the product.

■Improper installation.

■Failure of the product if it is abused, misused, or used for

other than the intended purpose or used commercially.

■Replacement of house fuses or resetting of circuit

breakers.

■Damage to the product caused by accident, fire, floods or

acts of God.

■Incidental or consequential damage to personal property

caused by possible defects with this appliance.

What Is Not Covered:

Warrantor: General Electric Company. Louisville, KY 40225