GE WPSQ3120T Owner's Manual

GEAppliances

~

WPSQ3120T
WPXQ3090T

Part No. 175D1807P182Pub. No.49-9924

.Congratulations!

YouAre Now PartoftheGEFamily.

II

i

Welcome to the GE family.

We're proudof our quality

products and we are

committed to providing
dependable service. You'll

see it in this eas;c-to-use
Owner's Manual and you'll
hear it in the friendly voices

of our customer service
department.

Best of all, you'll experience

these values each time you
do the laundry. _I]aat's
important, because your

new washer will be part of
your family for many years.
And we hope you will be

part of ours fora long time

to come.

We thank you for buying

GE. We appreciate your
purchase, and hope you
will continue to rely on us
whenever you need quality

appliances for your home.

lJ

S_ple _ales slip °r cancelled

check here.

Proof of the original purchase date
is needed to obtain service under

the warrar,,ty.

Write themodel andsorial

numbershore.

#

2

#

Youcan hhtt them behkld the top edge

of the control panel.

GE& You,

A ServicePartnership.

Ask any GEappliance owner and they will

tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from

simple problems that you can easily fix

yourself in just a few minutes ?This
Owner's Manual can tell you how.

ReadthisManual

hlside yo u will find many

helpful hints on how to use and
maintain your washer properly. °

Just a tittle preventive care on

your part _ save you a great

deal of time and money over the
life of your washer.

Review theSectionon

irroubleshootingtips

You'll find many answers to

common problems here.
If you review our chart of
Troubleshooting Tips first, you may

not need to call for service at all

If YouNeedService

If you do need service, you man
relax knowing help is only a
phone call away. A list of toll-free

customer service numbers is
included in the back section.
Or call in the United Statesthe GE

Answer Center ® at 800.626.2000,
24 hours a day, 7 days a week. In

Canada, call 800-361-3400.

Languages

English ...... . .......... ,2

Fran_ais : .......... ,..... 23

Espafiol. 45

IMPORTANTSAFETYINFORMATION.
READALLINSTRUCtiONSBEFOREUSING.,

WARNING!

For your safety, the information in this manual must be
followed to minimize the risk of fire or explosion, electric
shock, or to prevent property damage, personal injury, or

loss of life.

WATERHEATERSAFETY

Under certain conditions hydrogen gas may be produced

in a water heater that has not been used for t_voweeks

or more. Hydrogen gas can be explosive under these
circumstances.

If the hotwater has not been used for two weeks or :more, prevent
the possibility of damage or injury by turning on all hot water
faucets and allowing them to run for several minutes. Do this
before using any electrical appliance Which is connected to the
hot water system. This simple procedure will allow _my built-up
hydrogen gas to escape. Since the gas is flammable, do not smoke
or use an open flame or applianCe during this process.

PROPERINSTALLATION

This washer must be properly installed and located h7
accordance with the Installation Instructions before ,itis

used. ff you did not receive an Installation Instructions
sheet, you can receive one by calling, to_l-free,in the United
States the GEAnswer Center_,800.626.2000.In Canada, write

to Manager, Consumer Relations, Camco Inc., 1Factory

Lane, Suite 310,Moncton, N.B. EIC 9M3.

_ Install or store where it wfll not

be exposed to temperatures

below freezing or exposed to
the weather.

_NProperly ground waslher to

conform with all governing
code:s and ordinances. Follow

details !inInstallation

Insmacdons.

YOURLAUNDRYAREA

_i{Keep the area underneath

and around your appliances
free of combustible materials

such as lint, paper, rags,
chemicals, etc.

{g:Close supervision isnecessary

if thi:sappliance is used by or
near children. Do not allow

children to play on, with, or

inside ,:hisor any o.ther
appliance.

5

[:2:

IMPORTANTSAFETYINSTRUCTIONS.
READALLINFORMATIONBEFOREUSING.

i

WARNING)'

Use this appliance only for its intended purpose as
described in this Owner's Manual

WHENUSINGTHEWASHER

INNever reach into u_sher while

it is moving. Wait undl the
machine has completely

stopped before opening

the lid.

INDo not mix chlorine bleach

with ammonia or acids such
as vinegar and/or rust

remover. Mixing different
chemicals can produce a toxic
gas which m_iy cause death.

INDo not wash or dry articles

that have been cleaned in,
washed in, soaked in, or
spotted with combustible or
explosive substances (such as

wax, oil, paint, gasoline,

degreasers, dry-cleaning
solvents, kerosene, etc.)

Which may ignite or explode.

Do not add these substances

mW

_E

The laundry process can
reduce the flame retardancy
of fabrics. To avoid such a
result, caretixlly follow the
garment manut-'acmrer's

wash and care instructions.

To minimize the possibility
of electric shock, unplug this

appliance from the power
supply or disconnect the

washer at the household
distribution panel by

removing the fuse or
switching off the circuit
breaker before attempting
any maintenance or cleaning.
NOTE:Turnkag the Cycle

Selector knob to an off
position does INOTdisconnect

the appliance from the
power supply.

to the wash water. Do not use
or place these substances
around your washer or dryer

during operation.

N,Never attempt u) operate this

, appliance ifi.t is ,damaged,

malfunctioning, partially
disassembled, or has missing
or broken parts, induding a

damaged cord or plug.,

6

WHENNOTINUSE

l Turn offwater faucets to

relieve pressure On hoses and
valves and to minimize

leakage ifa break or rupture

should occur. Check the

condition of the fill hoses;
they may need replacement

after 5 years.

E Before discarding a washer,

or removing it from service,
remove the washer lid to

prevent children from
hiding inside,

Do not attempt to repair or

replace any part of this
appliance unless specifically

recommended in tlais
Owner's Manual, o]: in

pub[isbed user-repair
insmacfions that you
understand and have tile

skills to carry out.

E Do not tamper wiffLcontrols.

REMEMBER...

Yourcontinued health and safety are important to us.
Please read and follow this Safety Information carefully.
We want you to remain a happy and healthy part of our

GEfamily.

SAVETHESEINSTRUCTIONS

7

Aboutthewashercontrolpanel

Youcan locate your model number behind the top edge of the control panel

ModeIWPSQ3120T

LOABSIZE

WASH/SPINSPEED

$U4_R G_MTLE NORMAL NORMAL

= 000

WAM_gNSE TEMPS

COLD WARM WARM HOT ElmIRA
COLD COLD WARM COLD RINSE

RESET

00000 0

• PIE_MANENTPRESS

COTTONS

REGULAR PERMANENT

PRESS

HANOWASH

PREWASH

AUTO SOAK/ zs_4 _ Mm•

PREWASH AmOsoAJ(AUTOSO_

Model WPXQ3090T

LOADSIZE

WASH/SPINSPEED

GENTLE NORMAL NORMAL

St.OW SLOW EAST

000

WASEI_INSZTEMPS

COLD WARM WARM HOT EXTRA
(;OLD C(3LD WArM ¢QLD RINSE

_ _ R,NSE

0000 0 0

• PBIIN_UtB_r_PIE_

COTTONS f Iim_ PER_.NEI_rI-

REGULAR j_dmlj_k ._. PRESS

UGUTSOilH_ _

MFJDIUM •

HEAVY DEUCA'IE$

POWERWAS

3_ MIN

_____ AUT¢SOAK

ControlSettings

__ LoadSize "

The water level shouldju,;t (:over the clot_hes. Adjust the

load size accordingly. Loosdy load clothes no higher than
the top row of holes in the. _sher tub.

Some models allow you to increase the vaater level after

you've made a selection. Select RESET and a new level.

8

Wash/SpinSpeed

The agitator moves clothes around fi_r a cleaner wash; the
basket spins later in the cycle to re]Lease water from the

load. The Wash/Spin Speed dial set.'_the speed of both the

agitator and the basket.

With NORMAL wash speed, the agi!:ator moves faster. Use
for cottons, denims and play clothes, With GENTLE wash
speed, the agitator moves slower. "Use for delicate and

knit items.

The FAST spin speed is for durable items. The SLOW spin
speed is for delicate items like sweaters and lingerie.
Clothes will be less dry than when using FAST spin speed.

Wash/RinseTemp

Select the water temperature for the wash and rinse cycles.
Always follow fabric :mantffacturer's care label or
instnlctions when laundering. Follow the water

temperature guide on washer lid.

WashCycle

The wash cycle controls the length of the washing process,
The chart below will help you mat(h the wash cycle setting

with your clothing.

COTrONSREGULARForheawtolightly,,;oil,_dcottons,householdlinens,

workandplayclothes.

PERMANENTPRESSForeasy(:areandwrinlde-resistantitems.

KNITS Speciallydesignedfor_ormalsoilknits.

DEUCATESForlingerieanddelicatefabricswithlightto

normalsoil.

AUTOHANDWASHForlingerieandspedal-carefabricswithlight,';oils.

SelectHANDWASHf_rIoadsizeandforcycle.
Providesperiodsof_agi:ationandsoakdudngwash

andrinse.

AUTOSOAKForheavilysoiledclothes.Beginswithabriefagitation,

soaksforaspecifiedI:eriodoftime,thenmoves
through_:herestofthecycleautomatica_.ly.

PREWASHForheavilysoiledclot#esorforclotheswithacarelabel

thatrecommendsprewashingbeforewearing.

POWERWASH Forheavilysoileda3dqeaw-dutyfabricsThiscycle

providesalongera_itation.

Aboutthewasherfeatures.

NOTE:Not all features are available on all washd.r models.

ExtraRinse (onsome ,models)

When you.use extra detergent or bleach m clean
heavily soiled clothes, you may want to use the
RINSE opfion:This option provides a second deep cold
rinse in the COTTONSREL._ULARand the PERMANENT

PRESScycles.

Thewasher will pause for a few minutes before the

EXTRARINSE option begin,,;.

If the exm_ rinse fight b; fit and you don't,aant this

option, se][ect EXTRARINSERESE'I:

LiquidBleach Dispenser(onsomemodels)

The dispenser dilutes liquid chlorine bleach before it
reaches into yore- wash load.

Check clothing carelabels for special instructions.

_ easure liquid bleach carefully, following

instructions on the bc ttle.

Before starting the washer, pour measured amount
of bleach directly into bleach dispenser. Avoid
splashing or over-fillir._g dispenser. ][fyou prefer to
use powdered bleach, add it into the _ash basket

with your detergent.

Ne_i_ _i!r unditutefl liquidc,_Ictin_bieaChdirei!tlyOh_ do_ or

:: ...................................................:................................................................................

.Do;_;_"pour_ wderedbleacfiir,;tob]eachdiSlienser.

Oono_mix chlorin_blea_ with a_nia o_acids_uchaSvinegb_

and/orrustremovef.Mbdngcanproducea toxicga_wh;'chmay .....

causedeatfl .............. "............... ............

10

Automatic CycleSignal (on somemodels)

This will sound at the end of the cycle you choose, alerting you to
remove the clothes to avoid excess wrinkling before drying.

FabricSoftenerDispenser(onsomemodels)

This dispenser automatically releases liquid fabric."
softener at the proper time during the cycle. To use,
follow these steps:

Make sure dispenser is securely attached to agdtator.

Use only liquid fabric softener. Pour into dispenser,

using amount recommended on package.

Add water to dispenser until it reaches the
maximum fill line.

....... . .......

tVe_our fabric::_oftenerdirectfy_clo_e_ lt __in them _

Aboutthe washer features.

NOTE."Not all features are available on all washer models.

Cleaningthe FabricSoftenerDispenser

(onsomemodels)

Remove the dispenser from the top of the agitator.

_ Separate the dispenser cup from the cover by

grasping the top and pushing down or, the inside oJ_

the cup with your fingers. Dispenser cup will pop

free from the cover.

To clean dispenser, soak both the dispenser cup
and the dispenser cover in the following solution:

m 1USgallon(3.8liters)warm water
W 1/4 cup(60mOheavydutyliquid detergent
m I cup(240m!)bleach

If necessary, loosen build-up with a clean, soft cloth
after soaking. Do not use a stiffbrush; you may
roughen the surface of the dispenser.

Rinse and reassemble dispenser. Place dispenser
back on the agitator.

12

d"

Loadingandusingthewasher.

Always follow fabric manufacturer's care label when laundering.

SortingWashLoads

ProperUseofDetergent

Add detergent and start the washer before adding clothes so that
the detergent can work effectively. Follow the detergent package

directions. Using too little detergent is a common cause of laundry
]problems. Use more detergent if you have hard water, large loads,
Iueasy or oily soils or lower water temperature.

LoadingtheWasher

Load dry items loosely, no higher than the top row of holes in the

washer tub. When !oading wet items make sure you set the
load/water level high enough to allow the items to move freely.
Water level should just cover the clothes. To add items after vz.asher
has started, push in Cycle knob Xnd submerge additional items next
to the agitator. Close the lid and pull Cycle knob out to restart.

Washerwitl h_ _tart wifl7th_l?dufz

13

T

Loadingand usingthe washer.

CareandCleaningof theWasher

Wash Basket Leave the lid open after washing to allow moisture

to evaporate, ffyou want to clean the basket use a clean soft cloth

dampened with liquid detergent, then rinse. (Do not use harsh or

gritty cleaners.)

FillHoses: Hoses connecting washer to faucet should be replaced

every 5 years.

LintFilter:.It isserf-cleaning, requires no maintenance, and is located[

under the agitator.

Exterior:,Immediately wipe offany spills. Wipe with damp cloth.

Try not to hit surface with sharp objects.

Moving and Storage:Ask the servic e technician to remove water from

drain pump and hoses. Do not store the washer where it will be

exposed to the weather. In the United States call the GE Answer
Center _, 800.626.2000 for information on howto keep the tub

stationary when moving the washer. In Canada write to Manager,

Consumer Relations, Camco Inc., 1 Factory Lane, Suite 3t0,

Moncton, N.B. E1C 9M3.

LongVacations:Be sure water supply is shut off at faucets. Drain all

water from hosesifweather will be below freezing.

Beforeyoucall forservice...

Troubleshooting tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.

Possible Causes What ToDo

Washer is unplugged " Make sure cord is plugged

securely into a working
outlet.

Water supply is turned off * Turn both hot and cold

faucets fully on.

Controls are not set
properly

* Check controls and

make sure Cycle knob is
pulled out to 0Nposition.

Lid is open * Close lid and pull Cycle

knob out to ONposidon.

Circuit breaker/fttse is

tripped/blown

* Check house circuit

breakers/fuses. Replace
fuses or reset breaker.
Washer should have

separate outlet.

Control is not set properly * Check water temperature

control and adjust.

Water supply is turned off * Turn both hot and cold

or improperly connected faucets fully on and make

sure hoses are connected

to COZTeCtfaucets.

Water valve screens are

stopped up

* Turn offthe water source

and remove the water
connection hoses from
the upper back of the

washer. Use a brush or
toothpick to clean file

screens in the machine.
Reconnect the hoses and
turn the water back on.

House water heater is

not set properly

Make sure house water
heater is delivering water

at 120°F.-140°F.

48°C.-60°C.).

15

Beforeyoucall forservice...

Troubleshooting tips

Possible Causes What ToDo

Drain hose is kinked or
improperly connected

Fill hoses or drain hose is
improperly connected

Household drain may
be dogged

Constant water pressure

to the fill hoses at the
water source

- Straighten drain hose and
make sure washer is not

sitting on it.

*'Top of drain outlet should

be less than 8 ft. above
floor.

* Make sure hose

connection,; are light at
faucets ,and make sure end

of drain hose is correctly
inserted in and secured to

drain facility.
Check household

plumbing. You may need
to call a plumber,

Tighten hoses at the
faucets and turn the water

off after each use.

"; Check condiition of the fill

hoses; they mayneed
replacement after 5 years,

Washer is uneven

Washer load is
unbalanced

"Make sure vcasher is level

•and fwna to the floor.

" Push the Cycle knob in to

stop the washer, open the
lid and redistribute the

load evenly. Close the lid
and restart.

The washer normally pauses
between, washing steps

Incorrect cycle selected "Make sure the cycle

selected matches the load
you are washing.

/t

,a

Possible Causes What To Do

Lint orJ_sidue on clothes :: Incorrect sorting

. Separate lint producers

from lint collectors.

Washing too long

Wash small loads for a
shorter time than larger

loads.

Detergent not dissolving Add detergent as wash

basket fills with water,
before you load clothes.

. . ,H

Overloading

Incorrect use of fabric
softener

* Try a liquid detergent.

Use warmer water
temperature.

Load clothes no higher
than the top row of holes

in the washer tub.

"Make sure load size

selector matches clothes
load size.

Check fabric softener

package for instructions

and follow directions for
using dispenser.

Incorrect use of fabric
softener

" Check fabric softener

package for instructions

and follow directions Ibr
using dispenser.

* Pretreat stain and re_ash.

Dye transfer * Sortwhites or lightly

colored items from dark

• colors.

17

\

iiii_iiiiiiiiiiiiiiiiii_iiiiiiiiiii_i!i

Before youcall forservice...

Troubleshooting tips

Possible Causes What To Do

Wrinkling Improper sorting

•

Overloading or
incorrect water level

Incorrect wash and

dry cycles

illI iii i'i:!_iiiiiiiill !i i !iii waterRepeatedwashinginthatis too hot

Type of detergent

iiii:i iiii ii_)iiiiil Very soft water

Avoid mixing heavy items

(like work Clothes) with

light items (like blouses).

* Try a fabric softener.

*'Load your washer so

clothes haw._enough room
to move freely.

* Match Cycle selection to

the type ofihbric you are

washing (especially for easy

care loads).

*Wash in warm or cold watel:

with plenty of detergent.

* Switch to a lOwer sudsing

detergent b:mnd and
follow instructions on

package.
Try less detergent.

Pins, snaps, hooks, sharp
buttons, 'belt buckles

zippers,and sharp objects
left in pockets

* Fasten snaps, hooks,

buttons, and zippers.

* Remove loose items like

pins, objects; in pockets
and sharp buttons.

* Turn knits (which snag

easily) inside out.

Undiluted chlorine bleach

-_Check bleach package
instructions for p roper

amount.

* Never add undiluted

bleach to wash or allow

clothes to come in contact

with undiluted bleach.

Chemicals like hair bleach

or dye, permanent wave
solution

"Rinse items that may have

chemicals on them before

washing.

Possible Causes What To Do

Result of normal wear on
poly-cotton blends and

fuzzy fabrics

Pilling : -_ : "_ ......

While this is not caused by

the washer, you can slow
the pilling process by

washing garments inside

out.

Grayed'OrFeilowed::: _ :_::Not enough detergent , Use more detergent

(espedally with larger
loads).

Hard water Use a water conditioner

like Calgon brand or install
a water softener.

Water is not hot enough

Make sure water heater is
delivering water at

120°F.-140°F.
(48°C.-60°C.).

Washer is overloaded * Select load size to match

clothes load.

Detergent is not

dissolving

Dye transfer

Add detergent as wash

basket fills with water
before you load clothes.

Sort clothes by color. If
fabric label states wash

separately, unstable dyes

may be indicated.

19

;i 21 .

GEWasher Warranty(Forcustomers in the United States)

All warranty service provided by our Factory Service Centers, or an

authorized Customer Care_ technician. For service, call 800-GE-CARES.
Warranty may vary in Canada. See your approved Profile dealer tor details.

l e, At No Charge ToYou:

One Year .... -' ''_

Fro/n the date of the .

originalpurchase

Two Years . ....

Froi'nthe date of_e i

originalpurchase '.: " " -

- L

Anypart of the washer Which fails due to a defect
in materials or workmanship. During this full one-year

warranty, GE will also provide, free ofcharge, all labor

and in-home service to replace the defective part.
Anypart of the washer which fails due to a defect

in materials or workmanship. During this two.year
limited warranty, you will be responsible fi)r any labor

or in-home service costs.

Five Years. ,2:, --
From thedate of the - "

original purchase i --/_. ,

• . • . -

TenYears "

From the date of the

originalpurchase

The suspension rodandspring assembly, if any of these

parts should fail due to a defect in materials or
workmanship. GE will also replace the washer lid or

cover, if they should rust uncTer normal operating
conditions. During this five-year limited warranty,
you will be responsible for any labor or in-home

service costs.

The transmission and washer, tub, if any of these parts
should fail due to a defect in materials or workmanship.
During this ten-pearl•miter warran_ you ,will be
responsible for any labor or in-home service costs.

The washerbaskeg if it should fail due to a defect in
materials or workmanship. During this lifetime
limited warranty, you will be responsible for any labor

or in-home service costs.

• Service trips to your home to teach you • Replacement of house fixses or
how to use the product, resetting of circuit breakers.

• Improper installation.

• Failure of the product if it is
abused, misused, or used for other

than the intended purpose or used
commercially.

• Damage to the product _aused by

accident, fire, floods or acts of God.

• Incidental or consequential damage to
personal property caused by possible

defects with this appliance. "

Thiswarrantyis extendedto theerigbal purchaserandanysucceedingowner forproductspurchased
forhome u';ewithin the USA.InA/ask& thewarrantyexcludesthecostof shippingorservicecalls to
yourhome.

Somestatesdonot allow theexclusionorlimitationof incidentalof consequentialdamages. This
warrantygivesyou specificlegalrights,andyoumayalsohaveotherrights which varyfromatate to.
state. Toknow what yourlegalrightsare, consultyourlocalorstate consumer_affairs officeoryour

state'sAttomey General. . __

2t

22