GE WPSE7003, WPSE7002 Owner’s Manual

<![if ! IE]>

<![endif]>WashersProfile Performance

GE Appliances

Safety Information

Proper Installation . . . . . . . . . . . . . .3

Water Heater Safety . . . . . . . . . . . . .3

When Not in Use . . . . . . . . . . . . . . .3

When Using the Washer . . . . . . . . .3

Your Laundry Area . . . . . . . . . . . . .3

Operating Instructions

Clothes care cycles . . . . . . . . . . . .6, 7 Controls . . . . . . . . . . . . . . . . . . . . . .4 Controls features . . . . . . . . . . . . . . .8 Cycle options . . . . . . . . . . . . . . . . . .9 Cycle status . . . . . . . . . . . . . . . . . . . .9 Loading and Using

the Washer . . . . . . . . . . . . . . . .11, 12 One Touch Cycles . . . . . . . . . . . .4, 5 Washer Features . . . . . . . . . . . .6–10

Troubleshooting Tips . . . . .13–16

Customer Service

GE Answer Center®

800 Number . . . . . . . .2, Back Cover

Product Registration . . . . . . . .17, 18

Service Telephone

Numbers . . . . . . . . . . .2, Back Cover

Warranty . . . . . . . . . . . . . . . . . . . . .19

Owner’s Manual

WPSE7003

WPSE7002

Profile Performance

Laveuses

Manuel d’utilisation

La section française commence à la page 21

Profile Performance

Lavadoras

Manual del propietario

La sección en español empieza en la página 38

www.geappliances.com

<![if ! IE]>

<![endif]>Safety Instructions

<![if ! IE]>

<![endif]>Operating Instructions

<![if ! IE]>

<![endif]>Troubleshooting Tips

<![if ! IE]>

<![endif]>Customer Service

A Service Partnership.

IMPORTANT!

Fill out the Consumer Product Registration Card.

Two easy ways to register your appliance!

■Through the internet at www.geappliances.com

■Complete and mail the enclosed Product Registration Card

FOR YOUR RECORDS

Write the model and serial numbers here:

#

#

You can find them in the upper right corner on the back of your washer.

READ THIS MANUAL

Inside you will find many helpful hints on how to use and maintain your washer properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your washer.

IF YOU NEED SERVICE

You’ll find many answers to common problems in the Before You Call For Service section.

If you review our chart of Troubleshooting Tips first, you may not need to call for service at all.

If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section.

OR

Visit our Website at www.geappliances.com

2

IMPORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

WARNING! For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

WATER HEATER SAFETY

Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances.

If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.

PROPER INSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet, you can receive one by visiting our Website at: www.geappliances.com.

■ Install or store where it will not be exposed to	■ Properly ground washer to conform with all
temperatures below freezing or exposed to the weather.	governing codes and ordinances. Follow details
■ Remove the colored protective film from the	in Installation Instructions.
control panel.

YOUR LAUNDRY AREA

■ Keep the area underneath and around your	■ Close supervision is necessary if this appliance is used
appliances free of combustible materials such as	by or near children. Do not allow children to play on,
lint, paper, rags, chemicals, etc.	with, or inside this or any other appliance.
WHEN USING THE WASHER

Use this appliance only for its intended purpose as described in this Owner’s Manual.

■Never reach into washer while it is moving. Wait until the machine has completely stopped before opening the lid.

■Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing different chemicals can produce a toxic gas which may cause death.

■Do not wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.) which may ignite or explode. Do not add these substances to the wash water. Do not use or place these substances around your washer or dryer during operation.

■The laundry process can reduce the flame retardancy of fabrics. To avoid such a result, carefully follow the garment manufacturer’s wash and care instructions.

■To minimize the possibility of electric shock, unplug this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning. NOTE: Pressing PAUSE or STOP/CANCEL does NOT disconnect the appliance from the power supply.

■Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.

WHEN NOT IN USE

■Turn off water faucets to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; they should be replaced after 5 years.

■Before discarding a washer, or removing it from service, remove the washer lid to prevent children from hiding inside.

■Do not attempt to repair or replace any part of this appliance unless specifically recommended in this Owner’s Manual, or in published user-repair instructions that you understand and have the skills to carry out.

■Do not tamper with controls.

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

3

<![if ! IE]>

<![endif]>Instructions Safety

<![if ! IE]>

<![endif]>Instructions Operating

<![if ! IE]>

<![endif]>Tips Troubleshooting

<![if ! IE]>

<![endif]>Service Customer

<![if ! IE]>

<![endif]>Safety Instructions

<![if ! IE]>

<![endif]>Operating Instructions

<![if ! IE]>

<![endif]>Troubleshooting Tips

<![if ! IE]>

<![endif]>Customer Service

Easy ONE TOUCH Cycles.

Your new washer offers the convenience of starting your wash loads with our easy ONE TOUCH cycles. Make one simple selection, and your LOAD SIZE, SOIL LEVEL, WASH/RINSE TEMPERATURE, and WASH/SPIN SPEED are automatically set. Then all you have to do is press START.

ONE TOUCH

Quick Start Guide

ONE TOUCH

Clothes Care Cycles

		WHITES	EASY CARE	PRESOAK
		HOT	PERM PRESS
		COLORS	HAND	QUICK DRAIN		START
		WARM	WASH		M
				RINSE & SPIN
		DARK	SPEED	CUSTOM CUSTOM		PAUSE
		COLORS	WASH	1	2
		COLD
				PRESS 3 SEC TO STORE
			PerfecTemp	SOAK	WASH
	• Add clothes	• Select wash cycle				• Close lid
						• Push START
	• Add detergent	• Check load size setting

•Add diluted fabric softener

Washer control panel.

You can locate your model number behind the top edge of the control panel.

Model WPSE7003

ONE TOUCH

Clothes Care Cycles

				LOAD	SOIL		TEMP	SPEED	OPTIONS
WHITES	EASY CARE			SIZE	LEVEL	WASH/RINSE		WASH/SPIN
		PRESOAK			STAIN		HOT	NORMAL	BEEPER	START
HOT	PERM PRESS			SUPER
										PAUSE
					WASH		COLD	FAST
COLORS				LARGE	HEAVY		WARM	NORMAL	2ND
	HAND	QUICK	DRAIN				WARM	SLOW	RINSE	STOP
WARM	WASH	RINSE	& SPIN		NORMAL		WARM	GENTLE	EXTEND	CANCEL
				MEDIUM
							COLD	FAST	SPIN
DARK
	SPEED						COLD	GENTLE	DELAY
COLORS		CUSTOM	CUSTOM	SMALL	LIGHT
	WASH
COLD		1	2				COLD	SLOW	1-8 Hrs.	EST. TIME REMAINING
		PRESS 3 SEC TO STORE
	PerfecTemp	SOAK	WASH	RINSE	2ND RINSE		AUTO BALANCE		FINAL SPIN

CYCLE STATUS

Model WPSE7002

ONE TOUCH

Clothes Care Cycles

				LOAD	SOIL		TEMP	SPEED	OPTIONS
WHITES	EASY CARE			SIZE	LEVEL	WASH/RINSE		WASH/SPIN
		PRESOAK			EXTRA		HOT	NORMAL	BEEPER	START
HOT	PERM PRESS			SUPER
										PAUSE
					HEAVY		COLD	FAST
COLORS				LARGE	HEAVY		WARM	NORMAL	2ND
	HAND	QUICK	DRAIN				WARM	SLOW	RINSE	STOP
WARM	WASH	RINSE	& SPIN		NORMAL		WARM	GENTLE	EXTEND	CANCEL
				MEDIUM
							COLD	FAST	SPIN
DARK
	SPEED						COLD	GENTLE
COLORS				SMALL	LIGHT
	WASH
COLD							COLD	SLOW
										EST. TIME REMAINING
	PerfecTemp	SOAK	WASH	RINSE	2ND RINSE		AUTO BALANCE		FINAL SPIN

CYCLE STATUS

4

ONE TOUCH selections.

PRESS...	AUTOMATICALLY SELECTS...				THEN PRESS...
	LOAD	SOIL	TEMP	SPEED
	SIZE	LEVEL	WASH/RINSE	WASH/SPIN
WHITES	LARGE	NORMAL	HOT	NORMAL	START
			COLD	FAST
HOT					PAUSE

For heavy to lightly soiled cottons, household linens, work and play clothes.

COLORS	LARGE	NORMAL	WARM	NORMAL	START
			COLD	FAST
WARM					PAUSE

For heavy to lightly soiled cottons, household linens, work and play clothes.

DARK	LARGE	NORMAL	COLD	NORMAL	START
COLORS			COLD	FAST
COLD					PAUSE

For non-colorfast cottons and blends, and items that are labeled cold wash by the fabric manufacturer.

EASY CARE

MEDIUM

NORMAL

PERM PRESS

For knits, wrinkle-free and permanent press items.

WARM	GENTLE	START
COLD	FAST
		PAUSE

HAND	SMALL	LIGHT	COLD	GENTLE	START
			COLD	SLOW
WASH					PAUSE

For lingerie and items labeled hand-washable with light soils. Provides periods of agitation and soak during wash and rinse.

SPEED	SMALL	LIGHT
WASH

For lightly soiled items that are needed in a hurry. Cycle time is approximately 15 minutes, depending on your household water pressure.

WARM	NORMAL	START
WARM	FAST
		PAUSE

Changing the automatic settings.

You can change any of the automatic settings simply by pressing the desired pads.

<![if ! IE]>

<![endif]>Instructions Safety

<![if ! IE]>

<![endif]>Instructions Operating

<![if ! IE]>

<![endif]>Tips Troubleshooting

<![if ! IE]>

<![endif]>Service Customer

5

<![if ! IE]>

<![endif]>Safety Instructions

<![if ! IE]>

<![endif]>Operating Instructions

<![if ! IE]>

<![endif]>Troubleshooting Tips

<![if ! IE]>

<![endif]>Customer Service

About Clothes Care Cycles.

	SOIL	STAIN WASH (on some models)
	LEVEL	For heavily soiled or stained items. Adds an extra agitation and soak at the beginning of
	STAIN
		the wash cycle.
	WASH

	PRESOAK
PRESOAK	To presoak a load and go straight into a wash cycle:
	Select your wash cycle, press the PRESOAK pad, then press the START/PAUSE pad.

■Starts with three minutes of agitation, then 12 minutes of soaking, followed by the selected wash cycle.

■Uses the speed and water temperature of your selected wash cycle.

To presoak a load for more than 12 minutes:

Press the PRESOAK pad. The washer will fill and these automatic settings are selected:

	LOAD	TEMP	SPEED
	SIZE	WASH/RINSE	WASH/SPIN
	LARGE	WARM	NORMAL
		WARM	FAST

■Three minutes of agitation is followed by up to 24 hours of soaking.

■To soak less than 24 hours, press the DRAIN & SPIN pad or choose a wash cycle.

QUICK RINSE

QUICK	Use this feature to quickly rinse chlorine, perspiration, stains, etc. out of clothes.
RINSE
	■ The washer fills with water, agitates for three minutes, drains and spins.
	Automatic QUICK RINSE settings:
	LOAD	TEMP	SPEED
	SIZE	WASH/RINSE	WASH/SPIN
	MEDIUM	COLD	GENTLE
		COLD	FAST

6

	DRAIN	DRAIN & SPIN
		DRAIN & SPIN any cycle at any time.
	& SPIN
		Automatic DRAIN & SPIN setting:
		SPEED
		WASH/SPIN
		GENTLE
		FAST

CUSTOM CUSTOM

1 2

PRESS 3 SEC TO STORE

CUSTOM 1 and CUSTOM 2 (on some models)

Set up your favorite combination of settings and save them here for one-touch recall. These custom settings cannot be set while a cycle is in progress.

To store a custom combination of settings:

1.Select a ONE TOUCH setting.

2.Change LOAD SIZE, SOIL LEVEL, TEMPERATURE, or SPEED to fit your needs.

3.Select any OPTIONS you want.

4.Press and hold the CUSTOM 1 or CUSTOM 2 pad until the washer beeps to store your selection.

To recall your stored combination:

Press the CUSTOM 1 or CUSTOM 2 pad, then press START/PAUSE.

NOTE: DELAY 1-8 HRS. cannot be used in CUSTOM 1 and CUSTOM 2 settings.

To reprogram the custom settings:

Repeat steps 1–4 above.

7

<![if ! IE]>

<![endif]>Instructions Safety

<![if ! IE]>

<![endif]>Instructions Operating

<![if ! IE]>

<![endif]>Tips Troubleshooting

<![if ! IE]>

<![endif]>Service Customer

<![if ! IE]>

<![endif]>Safety Instructions

<![if ! IE]>

<![endif]>Operating Instructions

<![if ! IE]>

<![endif]>Troubleshooting Tips

<![if ! IE]>

<![endif]>Customer Service

About controls features.

	START	START/PAUSE
		■ After you have selected a new cycle, press once to start the cycle.
	PAUSE
		■ Press twice to select the last cycle used and start the washer.
		■ If the washer is running, press once to interrupt the cycle; press again to continue
		the cycle.

	STOP	STOP/CANCEL
		This pad should not be used to interrupt or pause a cycle.
	CANCEL
		Pressing this pad will cancel the current settings and the settings will be lost.

Estimated Time Remaining

■ Displays the approximate time remaining until the end of the cycle.

EST. TIME REMAINING	■ If the estimated time remaining is more than 60 minutes, “1H” will flash in the
	display, followed by the additional remaining minutes. When the time remaining is
	less than 60 minutes, the timer will count down.
	■ Cycle time is affected by how long it takes the washer to fill. This depends on the
	water pressure in your home. The “smart” timer “learns” the amount of time it
	takes to fill your washer and adjusts the total time accordingly.
	NOTE: If PRESOAK is selected and a follow up wash cycle is not chosen, two dashes
	will come up in the display.

Spot Spray

When you open the washer lid and press the SPOT SPRAY button, you will see a short stream of cold water.

1 Open the washer lid.

2 Press the SPOT SPRAY button. (You will see a short stream of water.)

3 Dampen your soiled garment with the SPOT SPRAY option and rub your favorite pretreatment product into soiled area.

NOTE: The SPOT SPRAY option will not work if

■ the washer lid is down

■ the washer tub is filling

■ the water has already reached the level you selected.

8

About cycle options.

BEEPER	BEEPER
	Alerts you when the cycle is complete.
	You can turn off the end-of-cycle beeper by pressing this pad.
2ND	2ND RINSE
RINSE	Adds a second rinse to any cycle.
EXTEND	EXTEND SPIN
SPIN	Extends the last spin of a wash cycle. This will extract more water from your clothes.
	Clothes will be drier when you use this option.
DELAY	DELAY 1-8 HOURS (on some models)
1-8 Hrs.	Use to delay the start of your washer for 1 to 8 hours. First choose your wash cycle and
	any options. Then press this pad for the number of hours you want to delay the cycle.
	Press the START/PAUSE pad to start the countdown.
	The countdown time will be shown in the Est. Time Remaining display.

About cycle status.

These cycle status indicator lights display what part of the cycle the washer is in.

PerfecTemp SOAK WASH RINSE 2ND RINSE AUTO BALANCE FINAL SPIN

	PerfecTemp
PerfecTemp	PerfecTemp senses the incoming water temperature and adjusts the temperature of the
	fill water.
	The lid must be closed for PerfecTemp to work.
	If your water is too cold, detergent will not dissolve effectively and clothes may not get
	clean. If the water is too hot, fabrics could be damaged.
	PerfecTemp adjusts these water temperature extremes for better washing performance.
	You may hear the water valves turning off and on while the water temperature is being
	adjusted. This is normal.

	Auto Balance
AUTO BALANCE	The washer is sensing load distribution for an even spin.

9

<![if ! IE]>

<![endif]>Instructions Safety

<![if ! IE]>

<![endif]>Instructions Operating

<![if ! IE]>

<![endif]>Tips Troubleshooting

<![if ! IE]>

<![endif]>Service Customer

<![if ! IE]>

<![endif]>Safety Instructions

<![if ! IE]>

<![endif]>Operating Instructions

<![if ! IE]>

<![endif]>Troubleshooting Tips

<![if ! IE]>

<![endif]>Customer Service

About washer features.

Liquid Bleach Dispenser

The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.

1 Check clothing care labels for special instructions.

2 Measure liquid bleach carefully, following instructions on the bottle.

■ Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.

■ Do not pour powdered bleach into bleach dispenser.

3 Before starting the washer, pour measured amount of bleach directly into bleach dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into the wash basket with your detergent.

■Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death.

The Agitator Cap or Fabric Softener Dispenser

The agitator cap fits into the top of the agitator. If it accidentally comes off, simply put it back on.

The fabric softener dispenser automatically releases liquid fabric softener at the proper time during the cycle.

Do not stop the washer during the first spin. This will cause the dispenser to empty too soon.

To use, follow these steps:

1 Make sure dispenser is securely attached to agitator.

2 Use only liquid fabric softener. Pour into dispenser, using amount recommended on package.

Never pour fabric softener directly on clothes. It may stain them.

3 Add water to dispenser until it reaches the maximum fill line.

Do not pour anything into the agitator if the agitator cap or dispenser is removed.

Cleaning the Fabric Softener Dispenser

1

2

3

Separate for cleaning.

Remove the dispenser from the top of the agitator.

Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers. Dispenser cup will pop free from the cover.

To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following solution:

■1 US gallon (3.8 liters) warm water

■1/4 cup (60 ml) heavy duty liquid detergent

■1 cup (240 ml) bleach

4 If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff brush; you may roughen the surface of the dispenser.

5 Rinse and reassemble dispenser. Place dispenser back on the agitator.

10

Loading and using the washer. Always follow fabric manufacturer’s care label when laundering.

Sorting Wash Loads

Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates), and whether the fabric produces lint (terry cloth, chenille), or collects lint (velveteen, corduroy).

Proper Use of Detergent

Using too much detergent is a common cause	You can use less detergent if you have soft water, a
of laundry problems. Today’s detergents are	smaller load, or a lightly soiled load.
formulated to be effective without highly visible
sudsing. Be sure to carefully read and follow
manufacturer’s recommendations for how
much detergent to use in your wash.

Loading the Washer

Load dry items loosely, no higher than the top row of holes in the washer basket. When loading wet items make sure you set the load/water level high enough to allow the items to move freely. Water level should just cover the clothes. To add items after washer has started, lift the lid and submerge additional items next to the agitator.

■Do not wrap long items like sheets or pants around the agitator.

■Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.).

■Agitation will not start with the lid up.

11

<![if ! IE]>

<![endif]>Instructions Safety

<![if ! IE]>

<![endif]>Instructions Operating

<![if ! IE]>

<![endif]>Tips Troubleshooting

<![if ! IE]>

<![endif]>Service Customer

<![if ! IE]>

<![endif]>Safety Instructions

<![if ! IE]>

<![endif]>Operating Instructions

<![if ! IE]>

<![endif]>Troubleshooting Tips

<![if ! IE]>

<![endif]>Customer Service

Loading and using the washer. Always follow fabric manufacturer’s care label when laundering.

Care and Cleaning of the Washer

Wash Basket: Leave the lid open after washing to allow moisture to evaporate. If you want to clean the basket use a clean soft cloth dampened with liquid detergent, then rinse. (Do not use harsh or gritty cleaners.)

Fill Hoses: Hoses connecting washer to faucet should be replaced every 5 years.

Lint Filter: The lint filter is located under the agitator. It is self-cleaning and requires no maintenance.

Exterior: Immediately wipe off any spills. Wipe with damp cloth. Try not to hit surface with sharp objects.

Moving and Storage: Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather. In the United States call the GE Answer Center®, 800.626.2000 for information on how to keep the tub stationary when moving the washer. In Canada write to Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310, Moncton, N.B. E1C 9M3.

Long Vacations: Be sure water supply is shut off at faucets. Drain all water from hoses if weather will be below freezing.

Fabric Care Labels

Below are fabric care label “symbols” that affect the clothing you will be laundering.

WASH LABELS

Machine wash

cycle	Normal
		Permanent Press/							Do not wash	Do not wring
						Gentle/		Hand wash
		wrinkle resistant			delicate
Water
temperature			Hot			Warm		Cold/cool
		(50°C/120°F)			(40°C/105°F) (30°C/85°F)
DRY LABELS
Tumble
dry										Do not dry
	Dry	Normal Permanent Press/						Gentle/ Do not tumble dry		(used with
				wrinkle resistant				delicate		do not wash)
Heat
setting
	High	Medium			Low			No heat/air
Special
instructions								Dry flat
	Line dry/				Drip dry				In the shade
	hang to dry
BLEACH LABELS
Bleach
symbols	Any bleach	Only non-chlorine bleach						Do not bleach
	(when needed)	(when needed)

12

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

PERFECTEMP		Possible Causes	What To Do
PerfecTemp wash		The washer is in a cold rinse cycle	• This is normal. The PerfecTemp feature is designed not
temperature is incorrect			to activate during a cold rinse cycle so that the coldest
			water available is used.
(Review PerfecTemp		All the water in the water heater	• Wait until the water in the water heater is heated to the
in the About washer		has been used	correct temperature.
features section)

PERFORMANCE		Possible Causes	What To Do
Clothes too wet		Incorrect spin speed	• Make sure the spin cycle selected matches the load you
		selected	are washing. Some fabrics will feel wetter when rinsed
			with cold water.
Colored spots		Incorrect use of fabric	• Check fabric softener package for instructions and follow
		softener	directions for using dispenser.
			• Pretreat stain and rewash.
		Dye transfer	• Sort whites or lightly colored items from dark colors.
Grayed or yellowed		Not enough detergent	• Use more detergent (especially with larger loads)
clothes			Be sure to follow detergent manufacturer’s directions.
		Hard water	• Use a water conditioner like Calgon brand or install
			a water softener.
		Water is not hot enough	• Make sure water heater is delivering water at
			120°F.–140°F. (48°C.–60°C.).
		Washer is overloaded	• Select load size to match clothes load.
		Detergent is not	• Add detergent as wash basket fills with water before
		dissolving	you load clothes.
		Dye transfer	• Sort clothes by color. If fabric label states wash separately,
			unstable dyes may be indicated.
Lint or residue on		Clothes are air or line dried	• If you do not dry your clothes with a clothes dryer, your
clothes			clothes may retain more lint.
		Incorrect sorting	• Separate lint producers from lint collectors.
		Washing too long	• Wash small loads for a shorter time than larger loads.
		Detergent not dissolving	• Add detergent as wash basket fills with water, before you
			load clothes.
			• Try a liquid detergent.
			• Use warmer water temperature.
		Overloading	• Load clothes no higher than the top row of holes in the
			washer tub.
			• Make sure load size selected matches clothes load size.
		Incorrect use of fabric softener	• Check fabric softener package for instructions and follow
			directions for using dispenser.

13

<![if ! IE]>

<![endif]>Instructions Safety

<![if ! IE]>

<![endif]>Instructions Operating

<![if ! IE]>

<![endif]>Tips Troubleshooting

<![if ! IE]>

<![endif]>Service Customer

<![if ! IE]>

<![endif]>Safety Instructions

<![if ! IE]>

<![endif]>Operating Instructions

<![if ! IE]>

<![endif]>Troubleshooting Tips

<![if ! IE]>

<![endif]>Customer Service

Before you call for service…

PERFORMANCE (cont.)		Possible Causes	What To Do
Pilling		Result of normal wear on	• While this is not caused by the washer, you can slow the
		poly-cotton blends and	pilling process by washing garments inside out.
		fuzzy fabrics
Snags, holes, tears, rips		Pins, snaps, hooks, sharp	• Fasten snaps, hooks, buttons, and zippers.
or excessive wear		buttons, belt buckles,	• Remove loose items like pins, objects in pockets
		zippers, and sharp objects
			and sharp buttons.
		left in pockets
			• Turn knits (which snag easily) inside out.
		Undiluted chlorine bleach	• Check bleach package instructions for proper amount.
			• Never add undiluted bleach to wash or allow clothes
			to come in contact with undiluted bleach.
		Chemicals like hair bleach	• Rinse items that may have chemicals on them before
		or dye, permanent wave	washing.
		solution
Wrinkling		Improper sorting	• Avoid mixing heavy items (like work clothes) with
			light items (like blouses).
			• Try a fabric softener.
		Overloading or	• Load your washer so clothes have enough room
		incorrect water level	to move freely.
		Incorrect wash and	• Match Cycle selection to the type of fabric you are
		dry cycles	washing (especially for easy care loads).
		Repeated washing in	• Wash in warm or cold water.
		water that is too hot

OPERATION				Possible Causes	What To Do
Washer pauses in cycle				The HAND WASH cycle was chosen • This is normal. The HAND WASH cycle has a short soak
					period.
Washer won’t operate				Washer is unplugged	• Make sure cord is plugged securely into a working outlet.
				Water supply is turned off	• Turn both hot and cold faucets fully on.
				Controls are not set properly	• Check controls.
				Lid is open	• Close lid.
				Circuit breaker/fuse is	• Check house circuit breakers/fuses. Replace fuses or
				tripped/blown	reset breaker. Washer should have separate outlet.
				Electronics need to be reset	• Unplug washer, wait 2 minutes, plug back in, and press
					START.
				START was not pressed	• Press START.
				Extremely low water pressure	• Press START again.

14

WATER			Possible Causes	What To Do
Too many suds			Type of detergent	• Switch to a lower sudsing detergent brand and follow
				instructions on package.
			Very soft water	• Try less detergent.
			Too much detergent	• Measure your detergent carefully. Use less soap if you
				have soft water, a smaller load, or a lightly soiled load.
Water leaks			Fill hoses or drain hose is	• Make sure hose connections are tight at faucets
			improperly connected	and at washer.
				• Make sure end of drain hose is properly connected
				to washer and correctly inserted in and secured to
				drain facility.
			Household drain may	• Check household plumbing. You may need to call a
			be clogged	plumber.
			Constant water pressure	• Tighten hoses at the faucets and turn the water off after
			to the fill hoses at the	each use.
			water source	• Check condition of the fill hoses; they should be
				replaced after 5 years.
			Using too much detergent	• Use less detergent. Use less soap if you have soft water, a
			in washer	smaller load, or a lightly soiled load.
Water temperature			Control is not set properly	• Check water temperature control and adjust.
is incorrect
			Water supply is turned off	• Turn both hot and cold faucets fully on and make sure
			or improperly connected	hoses are connected to correct faucets.
			Water valve screens are	• Turn off the water source and disconnect water fill
			stopped up	hoses from the upper back of the washer. Use a brush or
				toothpick to clean the screens in the machine. Reconnect
				the hoses and turn the water back on.
			House water heater is	• Make sure house water heater is delivering water
			not set properly	at 120°F.–140°F.(48°C.–60°C.).
			PerfecTemp feature was	• The lid must be closed for PerfecTemp to work.
			not activated
Water pumped out			Lid lifted or cycle was put in	• Reset cycle.
before cycle is			pause for over 24 hours
complete
Water won’t drain			Drain hose is kinked or	• Straighten drain hose and make sure washer is not sitting
			improperly connected	on it.
				• Top of drain outlet should be less than 8 ft (2.5 m)
				above floor.
Water spraying during			Washer in spin cycle	• Spray rinse during a spin cycle is normal.
spin cycle
Washer did not fill to			Extremely low water pressure	• Press the START button again.
chosen level
			Inlet hoses are kinked	• Straighten hoses.
(PerfecTemp and
START/PAUSE lights
			Water valve screens are	• Turn off the water source and disconnect water fill
are flashing)
			stopped up	hoses from the upper back of the washer. Use a brush or
				toothpick to clean the screens in the machine. Reconnect
				the hoses and turn the water back on.
Water fills and drains			Drain stand pipe is too low	• Drain stand pipe must be above 30″.
at the same time
				15

<![if ! IE]>

<![endif]>Instructions Safety

<![if ! IE]>

<![endif]>Instructions Operating

<![if ! IE]>

<![endif]>Tips Troubleshooting

<![if ! IE]>

<![endif]>Service Customer

<![if ! IE]>

<![endif]>Safety Instructions

<![if ! IE]>

<![endif]>Operating Instructions

<![if ! IE]>

<![endif]>Troubleshooting Tips

<![if ! IE]>

<![endif]>Customer Service

Before you call for service…

NOISE			Possible Causes	What To Do
Washer is noisy			Washer is uneven	• To level the front of the washer, adjust the front leveling
				legs by rotating the individual leg in the proper direction
				for up or down. To level back of washer, lift back of
				machine 4″ (11 cm) and set down.
			Washer load is	• Press PAUSE to stop the washer, open the lid and
			unbalanced	redistribute the load evenly. Close the lid and press
				START.
			Shipping rod is still assembled	• To remove shipping rod from washer, pull yellow tag and
			in unit	attached rod from the bottom right hand side of washer.
			Washer is sitting too close	• Pull washer away from the wall; about 4″ (11 cm)
			to wall (causes knocking	is needed.
			during cycle)
			PerfecTemp feature	• This is normal. PerfecTemp turns water valves off and on
			is being used	to adjust water temperature.
OTHER		Possible Causes		What To Do
Labels on the exterior		Occasionally the adhesive		• Use a hair dryer set at the lowest heat setting, directing
of the washer will not		used on the labels does		the air at the label for a short amount of time. This will
peel off cleanly		not release cleanly		release the adhesive easily, without damaging the surface
				of the washer.

16

GE Service Protection Plus™

GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus™—comprehensive protection on all your appliances—

No Matter What Brand!

Benefits Include:

•Backed by GE

•All brands covered

•Unlimited service calls

•All parts and labor costs included

•No out-of-pocket expenses

•No hidden deductibles

•One 800 number to call

We’ll Cover Any Appliance.

Anywhere. Anytime.*

You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract. No questions asked. It’s that simple.

Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand! Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable household products are protected against expensive repairs.

Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224 for more information.

*All brands covered, up to 20 years old, in the continental U.S.

Cut here

Please place in envelope and mail to:

General Electric Company

Warranty Registration Department

P.O. Box 32150

Louisville, KY 40232-2150

17