GE WPRB9220DCWW, WPRB9220DCCC Owner’s Manual

Page 1
ge.com
Safety Instructions .......... 2,]
Operating Instructions
Clothes Care Cgcles ................ 6
Controls ........................... 4
Controls Features .................. 7
Cgcle Options ...................... 8
Easg Touch Selections .............. 5
Loading and Using
the Washer ................... 11, 12
Other Features ..................... 9
Quick Start Guide .................. 4
Washer Features ................. 10
Troubleshooting Tips ...... i]-16
Consumer Support ....... BackCover
Warrantg ........................ 23
1
WPRB9220
ENERGYSTAR
As an ENERGYSTARe partner, GEhas determined that this
product meets the ENERGYSTARe guidelines for energy efficiencg.
Write the model and serial numbers here:
Model # Serial #
You can find them on the bottom right of the washer cabinet.
175D1807P513 49-90245 11-05 JR
Page 2
IMPORTANTSAFETYINFORMATION. READALLINSTRUCTIONSBEFOREUSING.
WARNING! Foryoursafe theinformationinthismanualmustbefollowedtominimizetherisk
of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
WATERHEATERSAFETY
Under certain conditions hydrogen gas may be produced in a water heater that has not been used
for two weeks or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been tlsed tk)i" two weeks or more, pre\'ent the possibili b' of damage or iqjury by turning on all hot water fimcets and allowing them to run fin" several minutes. Do this befin'e using any
electrical appliance which is cmmected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or
appliance during this process.
PROPERINSTALLATION
This washer must be properly instafled and located in accordance with the Installation Instructions
%
before it is used. If you did not receive an Installation Instructions sheet, you can receive one by
visiting ge.cem or by calling 888.GE.CARE$ (800.432.2737).
Install or store where it will not be exposed to Properly ground washer to confom_ with all telnperatures below fl'eezing or exposed to the governing codes and ordinances. Follow details
weafl_e_: in Installation Instructions.
Remove the colored protective fihn fl'om the control panel.
YOURLAUNDRYAREA
Keep the area tmderneath and arotmd yore" appliances flee of combustible materials such as
lint, papeI; rags, chemicals, etc.
Close supervision is necessary if this appliance is
used by or near children. Do not allow children
to play on, with or inside this or am' other appliance.
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WHENUSINgTHEWASHER
ge.com
Use this appliance
only for its intended
purpose as
described in this Owner's
Manual
Never reach into washer while it is moving. _Mfit until the machine has completely stopped
before opening the lid.
Do not mix chlorine bleach with ammonia or
acids such as vinegar and/or rust removei: Mixing different chemicals can produce a
toxic gas which may cause death.
Do not wash or (liT articles that have been
cleaned in, washed in, soaked in or spotted with combustible or explosive subst;mces (such as
wax, oil, paint, gasoline, degreaseis, (h_cleaning solvents, kerosene, etc.). These substances give
off \:q)ors that may ignite or explode. Do not add
these stlbstailces to the wash wateI: Do Ilot rise or
place these stlbst;lIlces aI'OtlIld VOtlI"_;_sher or dryer during operation.
WHENNOTINUSE
TtII'II OlC[ W;l[eI" t;ItIcets to relieve pI'esstII'e Oil
hoses and \:dyes and to minimize leakage if a break or rupture should occur. Check the
condition ot the fill hoses; they should be replaced every 5 veaI_.
Beli_re discarding a washei; or removing it
fl'om service, remove the washer lid to prevent children from hiding inside.
The laun(h T process can reduce the flame retardancv of ti_biics. To avoid such a result,
caI'efllllv tbllow the gai_nent malmfi_cturer's
%;lsh _lIld C_lI'e iiistilictioiis.
To minimize the possibility of electric shock,
unplug this appliance fl'om the power supply
or disconnect the washer at the household distribution panel by removing the Rise or
switching off the circuit breaker betore attempting any maintenance or cleaning.
NOTE:Pressl)vgSTART,STOPorPOWERdoes NOT disconnectthe apphancefrom the power supp/y
Never attempt to operate this appliance if it is damaged, malflmcfioning, partially disassembled,
or has missing or broken parts, including a damaged cord or plug.
Do not attempt to repair or replace any part _ff this appliance unless specifically recommended
in this Owner's Manual, or in published use> repair instructions that you undei_tand and
have the skills to cam' out.
Do not tamper with controls.
READANDFOLLOWTHISSAFETYINFORMATIONCAREFULLY.
SAVETHESEINSTRUCTIONS
3
Page 4
QuickStart Guide.
You can locate your model number on the bottom right of the washer cabinet.
Add detergent.
0
Add diluted fabric softener when using liquid ti_bric sottener (poured in the cup or with a
Downy Ball). Press the LIQUID SOFTENER pad on the control panel.
i.ooselv load clothes no higher than the top row of holes in the washer basket. The water
level should just coxer the clothes.
Select the wash cycle and other wash options.
@
NOTE:Any timeyou makea selection that is incompatiblewith the chosenwash cycle,
thewasher will beeptwice.
Change any of the automatic settings,
O
if desired, by pressing the pad beneath the setting. Higher settings will:
Fill the washer basket with more water.
Remove heavier soil. The highest level is the Stnin Wash cycle, with a 30 minute soak and
agitation at the begim_ing of the wash cycle.
Add cold, wam_ or hot water: The Tap Cold selection may save energy by turning ott
the PeffecTempPluswasher temperature control and using the household tap cold
_'_l[eI" teiiipei'_lttli'e.
Spin fi_ster to remove more water liar shorter d_Ting times.
f
f %
EASY
TOUCH
HOT
WARM
COLD
TAP COLD
NO SELECTION
Q
0 Close the lid and press START
4
Page 5
EasyTouchSelections. gecom
Your new washer offers the convenience of starting your wash loads with our EASYTOUCHcycles. Make one simple
selection, and your LOAD SIZE, SOIL LEVEL,WASH TEMPERATURE and SPIN SPEED are automatically set. Then all
you have to do is press START.
Cycle Wash Speed Description
WHITES Fast Forheavyto lightly soiledwhite cottons,householdlinens,workand
HOT playclothes.
COLORS Fast Forheawto lightly soiledcolorfastcottons,householdlinens,workand
WARM playclothes.
COLORS Medium Fornon-colorfastcottonsandblends,anditemsthat arelabeledcold COLD washbythefabricmanufacturer.
EASYCARE Medium Forknits,wrinkle-freeandpermanentpressitems.
ULTRA Very Slow Usesanextraslowspeedagitationcombinedwith periodsof soakto HANDWASH providea true handwashforall of yourdelicatewashables.
SPEED Fast Forlightlysoileditemsthatareneededin a hurry.Cycletime is
WASH approximately20 minutes,dependingonyourhouseholdwater
pressure.
BULKY Medium Forlargebulkyitems suchascomfortersandpillows. ITEMS
Page 6
AboutClothesCare Cycles.
QUICKRINSE
Use this teature to quickly rinse chlorine, perspiration, stains, etc. out el clothes.
The washer fills with water; agitates tot three minutes, drains and spins. Y_u may change the autoinatic settings if desired.
SOIL LEVEL
The SOILLEVELsetting detemfines the amount ot agitation time.
The highest SOIL LEVELis the Stain Wash cycle, which adds a 241)minute soak and agitation at the beginning of the selected wash cycle.
DRAIN & SPIN
Ybu can drain and spin any cycle at any time.
On models with a DRAIN& SPINpad, press to drain and spin.
@.
P_ESS & HOLD
TO STORE
On models without a DRAIN & SPIN pad, press STARTLe pa use the washex; select DRAIN & SPIN fi'om the WASH CYCLES menu, then press STARTagain.
CUSTOM 1and CUSTOM2 (onsome models)
Set up your tm'orite combination of settings and save them here tin" one-totwh recall.
These custom settings cannot be set while a cycle is in progress.
Tostore a custom combination ofsettings:
1. Select an EASYTOUCHsetting.
2. Change LOAD SIZE, SOILLEVEL,WASH TEMPERATUREor SPIN SPEEDto fit umr needs.
3. Select any OPTIONS vou _:_i_t.
4. Press and hold the CUSTOM I or CUSTOM2pad m_til the washer beeps to store
your selection.
Torecall yourstored combination:
Press the CUSTOM I or CUSTOM2pad, then press START.
Toreprogram the customsettings:
Repeat steps I-4 above.
Page 7
Aboutcontrolsfeatures, gecom
START
_Mter you have selected a new cycle, press once to stnrt the cycle.
Press twice to select the last cycle used and stnrt the washe_:
If the washer is rtmning, press once to pause the cycle; press again to continue the cycle.
STOP
It the washer is rtmning, press once to pause the cycle; press again to cancel the cycle.
TIME REMAINING
Time Remaining
Displays the approximate time remaining tmtil the end of the c_cle or the time remaining
lot DELAYSTART.
Cycle time is affected b} how long it takes the washer to fill. This depends on the water
pressm'e in }otu" home. The "smart" timer "learns" the amotmt of time it takes to fill yore"
washer and a(!iusts the total time accordingly.
Page 8
Aboutcycle options.
e SIGNAL
_Merts _ou when the c)cle is complete.
Press SIGNAL to select low, mediun_ or high ",ohune, or to turn the beeper off.
LIQUID SOFTENER
Press LIQUID SOFTENERwhene_er liquid thbric sottener is used.
WARM RINSE
Chan,,es the final rinse of a wash c_cle from a cold to a warm rinse.
NOTE: WARM RINSE is not available when choosing a HOT wash temperature.
PRESOAK
Topresoak a load and go straight into a wash cycle:
Select yore" wash cycle, press the PRESOAKpad, then press the STARTpad.
Each time you press PRESOAK,you will add three minutes _ffagitation, tollowed by 12 minutes of soaking, tier up to an horn" _ff additional time. _Mier the final soak period,
the selected wash cycle begins.
Uses the speed and water temperature of pmr selected wash cycle.
Page 9
Aboutotherfeatures.
ge.com
CYCLE STATUS
FILL RINSE
SOAK 2RINSE
WASH SPIN
NO
PedogTomp Plus
W "N
Perfec T_mp Plus
I OT
WARM
COLD
TAP COLD
NO SELECTION
Cycle Status Indicators
On some models, c'_cle status indicator lights show what part of the cycle the washer is in. On models without indicator lights, the cycle status will show in the display.
Perfec Temp Plus
PeffecTemp Plus senses the incoming water temperature and a(!iusts the temperature of the
fill water to meet the clothing manttfi_cturer's recommendations. The lid m ust be closed fin" PerfecTempPlusto work.
If your incoming water is to() cold, detexgent will not dissolve efli_ctivelv and clothes may not get clean. If the wamr is too hot, tabrics could be damaged.
PerfecTemp Plus a(!itlsts these water temperature extremes fi)r better washing pexl'0mmnce.
Ybu may hear the water valves turning off and on while the wamr temperature is being ac!justed.
This is nomml.
Tap Cold
The Tap Cold feature turns the PerfecTemp Plus teature on )our washer off, and uses _our, household tap water temperature for a COI,D wash. This can proxide energy saxings by
reducing the amount of hot water used in )our wash. During winter months when the water entering your home is colder, or fin" locations with xeta'
cold water _ear round use the PeffecTemp Plus COI,D to help dissolxe powdered detergents and to improxe the cleaning of your clothes.
Page 10
About washer features.
Liquid Bleach Dispenser
The dispenser dilutes liquid chlorine bleach befin'e it reaches your wash load.
rT] Check ch)thing care labels fi)r special instructions. ['_ Measure liquid bleach carefull}; fi)llowing instructions on the bottle.
Neverpour undiluted liquidchlorinebleachdkect/yontoclothes or into the washbasket.
Donotpourpowderedb/each into bleachdispenser
[_] gefi)re starting the washer, pour measured amount of bleach directly into bleach
dispense_: Axoid splashing or o_e>filling dispense_: If )ou prefer to use powdered bleach, add it into the wash basket with your deter ,ent
Donot mixch/onbebleach with ammon& oracids suchas wnegarand/or rust remover MiXibgcan producea toxicgas which may causedeath.
Fabric Softener Dispenser
Thefabric softener dispenser automadcally
releases liquid lid)rio softener at the proper time during the cycle.
Do not stop the washer during the first spin.
Thiswill cause the dispenser to empty
toosoon.
[-_] A(ld water to dispenser until it reaches
the maxim um fill line.
[_ Select LIQUIDSOFTENERon the controls
when liquid softener is used.
Separate for cleaning
Touse, follow those steps:
[_] Make sure dispenser is securely
attached to agitato_:
[_-] Use onl_ liquid tid)ric softener.
Pour into dispensei; using an_ount reconm_ended on package.
Never pour fabric softener directly on clothes. It may stain them.
Donot pour anything into flTeagitator if flTeagitator cap or dispenseris removed.
Cleaning the Fabric Softener Dispenser (on some models)
_] Remove the dispenser ti'om the top of the agitat(n:
_-_ Sel)arate....the disl)enser cui ) ti'om the coxer bv,,grasl)ing, the tel ) and I)ushing, down on
the inside of the cup with your finge_. Dispenser cup will pop fl'ee fl'om the coxe_:
[_]To clean the dispense_; soak both the dispenser cup and the dispenser coxer in the
fi)llowing solution:
1USgallon (3.8fiters)warm water
1/4cup {60m/) heavyduty liquid detergent
I cup(240ml)bleach
[-_]f necessary loosen build-up with a clean soft cloth after soaking. Do not use a stiff
brush; )ou ma)roughen the surface of the dispensei:
10
N Rinse and reassemble (lispense_: Place dispenser back on the agitato_:
Page 11
Loadingand usingthe washer.
Always follow fabric manufacturer's care label when laundering, ge.com
p SortingWashLoads
Sort by color (whites, lights, colo_), soil level, lift)tic t)pe (sturd)' cottons, easy care, delicates), and whether the tifl_fic produces lint (ter_ y cloth,
chenille) or collects lint (velveteen, corduroy).
ProperUseofDetergent
Using too IIltlch detergent is a (-OiilillOn cause of laundry problems. Today's detelgents are
timn ulated to be effective without highly visible sudsing. Be sure to carelifllv read and fi)llow
iilantlJ[ilCttli'ei"s i'ecoi//iilendations J[i)i" how
nluch detelgent to use in your wash.
LoadingtheWasher
I,oad (h T items loosely, no higher than the top row of holes in the washer basket.
When loading wet items, make sure yot! set
the load/water level high enough to allow the items to move ti'eely. _,Vater level should just
cover the clothes. To add items alter washer has started, lifi the lid and submerge additional items
next to the agitator
Youcanuselessdetergentif youhavesoft water,
a smaller load ora lightlysoiledload.
Donotwrap low itemslikesheets orpants around theagitator
Denotwash fabrics containingflammablematerials (waxes,cleaningfluids, etc.).
Agitation will not startwith the lid up.
11
Page 12
Loadingand usingthe washer.
Always follow fabric manufacturer's care label when laundering.
\1/._ CareandCleaningof theWasher
Wash Basket: i,eave the lid open after washing to
allow illoistui'e t() evaporate. ]f)otl want it) clean
the basket, use a clean soti cloth (lampened with
liquid detergent, then rinse. (Do not use hmsh or g_itt)' cleane_.)
Fill Hoses: Hoses connecting washer to ti_ucet
should be replaced every 5 yem_.
Exterior:Immediately wipe off any spills. Wipe
with damp cloth. Try not to hit Stllb[ilce with shaq) objects.
Moving and Storage:Ask the service technician to remove water ti'om drain pump and hoses. See the
Installation Instructions packed with product for inf0m_ation on how to reinstall the shipping rod
to keep the mb stationm T when mr)ring the washe_: For more inlimnafion, visit go.cam, (>r call
800.GE.CABE$ (800.432.2737). Do not store the washer where it will be exposed to the weather:
Long Vacations:Be sure water supply is sh ut off at tilucets. Drain all water ti'om hoses if weather will
be below fl'eezing.
Fabricgore Labels
Below are ti_bric care label "s_mbols" that afli_('t tile clothing )ou _dll be latmdering.
WASH LABELS
wash m
cycle Normal P .......... t Press/ Gentled/ Do not wash Do not wring
wrinkle resistant delicate Hand wash
Water
temperature Hot W .... Cold/cool
(50°C/120"F) (40"C/105°F) (30"C/85"F)
DRY LABELS
_r. Donotdry
Dry Normal Permanent Press/ Gentle/ Do not tumble dry (used with
wrinkle resistant delicate do )lot wash)
,00, ® ®
setting
instructions
BLEACHLABELS
High Medium Low No heat/air
D N ?q
Line dry/ Drip dry Dry fiat In the shade
hang to dry
12
symuols Any bleach Only ....... hlorine bleach Do ,lot bleach
(when needed) (when needed)
Page 13
Beforeyoucall forservice.., gecom
Troubleshooting -tips Save time and money! Review the charts on the following pages, or
visit ge.eom. Youmay not need to call for service.
PERFECTEMP PLUS Possible Causes What ToDo
PeffecTemp Plus wash The washer is in a cold " This is nomml. Tile PerfecTemp Plusfeamre is designed
temperature is incorrect rinse cycle not to acfixate during a cold rinse cycle to iml)roxe the
energ} efficiency of your washex:
(ReviewPerfecTemp All the water ill the household _A'ait until tile water in tile water heater is heated to tile
Plus inthe About washer water heater has been used correct teml)eratm'e.
features section)
PERFORMANCE Possible Causes What ToDo
Clothes too wet Incorrect spill speed " Make sure tile spin cycle selected matches tile h)ad you
selected are washing. Some tid)rics will feel wetter when rinsed
with cold water
Coloredspots Incorrect use of fabric Check tid)ric softener package for instructions and tollow
softener directions for using dispense_:
Pretreat stain and rewash.
Dye traalsfer Sort whites or lightly colored items ti'om dark coh)_.
Grayedoryellowed Not enough detergent Use more detergent (especially with larger loads).
clothes Be Stll'e to tolh)w detergent illanlllilct/ll'el"S directions.
Hm'd water Use a water conditioner like (_algon brand or install
a water sottenei:
Water is not hot enough Make sure water heater is delix efing water at
120°F-140°F (48 C-6 (,).
Washer is overloaded Select h)ad size to match ch)thes load.
Detergent is not dissolving Add detergent as wash basket fills with water befiwe
you h)ad ch)thes.
Dye trmlsfer So_x clothes by cohm If rid)tic label states wash separately,
trustable dyes may be indicated.
o_ 0o_
Lintorresidue on Clothes are air or line dried If _ou do not (li T yo/ir ch)thes with a ch)thes (lryeI, }o/Ir
clothes ch)thes Ina _, retain inore lint.
Incorrect sorting Separate lint produce_ fi'om lint collecting.
Washing too long _sh small loads fi_r a shorter time than larger loads.
Detergent not dissolving Add detergent as wash basket fills with water; befiwe you
load clothes.
T_a' a liquid detergent.
Use WalIlleI" water tellll)ei'attu'e.
Overloading I,oad clothes no higher than tile top row of holes in tile
washer basket.
Make sm'e load size selected matches clothes load size.
Incorrect use of fabric softener Check tid)ric softener package for instructioi_s and tolh)w
directions for using dispensei:
Wash speed is too fast Choose a wash cycle with a slower wash speed.
73
Page 14
Beforeyoucall forservice...
PERFORMANCE(cont.) Possible Causes What ToOo
Pilling Result of normaJ wear on = _'_q_ile this is not caused b) the _ashel, )on can slow the
poly-cotton blends and pilling process by washing gam_ents inside out. fuzzy fabrics
Snags, holes, tears, rips Pins, snaps, hoolcs, sharp = Fasten snaps, hooks, buttons and zippel_. or excessive wear buttons, belt buckles, = Remove loose items like pins, objects in pockets
zippers and sharp objects and shaq) buttons. left in pockets = Turn knits (which snag easil}) inside (s/it.
Un_uted chlorine bleach = Check bleach package instructi(sns _br pr(sper amoimt.
= Ne\vr add undiluted bleach to wash or allow clothes
to come ix*contact with undiluted bleach.
Chemicals like hair bleach or * Rinse items that may have chemicals on them betbre dye, permaaaent wave solution washing.
Wrinkling Improper sorting * Axoid mixing heav} items (like work clothes) with
light items (like blouses).
TiT a titbric sotteneL
Overloading or incorrect * Ix)ad )our washer so clothes ha_e enough room water level to move ti'eely with water owefing all ot the clothes.
Incorrect wash and * Match (;vcle selection to the t}])e of fitbric you are dry cycles washing (especially tiw easy care loads).
Repeated washing in _,\_lsh in wlmn or cold watel; water that is too hot
OPERATION Possible Causes What ToDo
Washer pauses during The ULTRA HANOWASH, = This is mmnal. The _<_sher alternates between agitate
wash cycle OEUCATESor CASUALS and soak during the ULTRAHANDWASH, OEUCATESand
cycle was chosen CASUALScycles to get your clothes cleaner with less were: The highest SOIL LEVEL =The highest S01£ LEVELsetting adds a 15 minute
setting was chosen Stain _'L_sh agitate and soak period at the beginning
of the wash cycle,
Washerpaoses during This is normaJ The _asher ma_, lxmse during, the spin c}cle t(s reFn(sx e
spin cycle soapy water more eflidenfly.
Washer won't operate Control panel is asleep = This is normal. Press POWER to activate the
control panel.
Washer is unplugged Make sm'e cord is plugged securely into a worldng outlet. Water supply is turned off Turn both hot and cold _imcets hill) on.
Controls axe not set properly * Check controls.
Lid is open--safety feature * Close lid and reset wcle, to the beginning if necessal y. prevents agitation and spinning
when lid is up. Circuit breaJmr/fnse is * Check house circuit breakel_/fltses. Replace htses or
1ripped/blown reset breakel; _'_lsher should haxe separate outlet. Flectronics need to be reset * Unplug washel; wait 2 minutes, plug back in and
press POWER.
/4
Page 15
OPERATION(cont.) Possible Causes What ToDo
Washer won't operate START was not pressed Press START
Extremely low water pressure Press STARTagain.
Washer was accidentally paused If the light on the DELAYSTARTpad is flashing, the
when starting Delay Start washer is paused. Press STARYtorestmX the countdown.
WATER Possible Causes What ToDo
Toomanysuds Type of detergent Switch to a lower sudsing detergent brand and tollow
instructions on package.
Very soft water T_ less detergent.
Too much detergent Measure pmr dem_gent careflflly. Use less soap if you
have soft water; a smaller load or a lightly soiled load.
Waterleaks Fdl hoses or dxaJn hose is Make sure hose com_ections are tight at timcets
improperly com_ected and at washe_:
Make sure eud of draiu hose is properly couuected to washer and correctly inserted in and secured to
drain tacilitv.
ge.com
Household dxaJn may Check household plumbing. You may need to call be clogged a I_lumbe_:
ConsmJlt water pressure to the Tighten hoses at the timcets and turu the water off fill hoses at the water source after each use.
Check condition of the fill hoses; they should be replaced eve_ T 5 vem_.
Using too much detergent Use less detergent. Use less soap if you ha_e soft watei, in washer a smaller load or a lightly soiled load.
Water temperature Cooler water temperatures New la un(h T detergents have been titan ulated to work
seems incorrect provide improved energy with cooler water teml)eratures.... without aflectiug, wash
efficiency pertinm a rice. Conlrol is not set properly Check water telnl)erature control and a(!just.
Water supply is turned off Turn both hot and cold timcets hilly on and make sure
or improperly cmmected hoses are comaected to correct timcets.
Water valve screens axe Turn off the water source and discom_ect l_lteI" fill
stopped up hoses fl'om the upper back of the _ashe_: Use a brush
or toothpick to clean the screens in the machine. Recom_ect the hoses and turn the water back on.
House water heater is Make s/u'e house water heater is delivering water not set properly at 120°g-140°F (48°C-60°C).
Peffecremp Plus feature The lid must be closed fin" Peffecremp Plusto work.
was not activated
Wash temperature was set to When the Tap Cold feature is selected, the water
TAP COLD temperature may va_ T depending on the temperature of
your household tap water:
/5
Page 16
Beforeyou call forservice...
WATER(cont.) Possible Causes What ToDo
Water pumped out Lid lifted or cycle was put in = Reset (} (le.
before cycle is complete pause for over 24 hours
Water won't drain Drain hose is ldnked or Straighten drain hose and make sm'e washer is not
improperly connected sitting on it.
_ 5
Top of drain outlet shoukl be less than 8 it (2.: m) abo_e flo(m
Water spraying during Washer in spin cycle * SAra} rinse (haJng a spin c}cle is normal.
spin cNle
Washer did not fill Fxtremely low water pressure * Press tile STARTpad again.
to chosenlevel
Water fills and drains Drain stand pipe is too low Drain stand pipe m ust be above 30" (7(5.2 cm).
at the same time
Inlet hoses are ldnked Straighten hoses.
Water valve screens are Turn off tile water source and disc(mnect water fill
stopped up hoses fl'om tile upper back of the _ashex; Else a brush
or toothpick to clean the screens in the machine. Rec(mnect the hoses and turn the _ater back on.
NOISE Possible Causes What ToDo
Washer is noisy Washer is nneven = To level the fl'(mt at the washer, a(!] ust the h'ont leveling
legs b} rotating tile individual leg in the proper direction for up or d()x_n. To level back of _ashe_; lilt back of
machine 4" (I 1 cm) and set d()_n.
Washer load is tmhaJa_ced Press STARTto pause the _ashe_; open tile lid and
redistribute tile load evenl}. Close tile lid and press
STARTa,'_in
Shipping rod is still assembled = To remove shipping rod fl'om washe_; pull _ ellow mg and in unit attached rod ii'om tile bottom fight hmld side of washer.
Washer is sitting too close Pull washer a_<_? fl'om tile _<fll; flxout 4" ( 1 1 cm)
to wall (causes knocking is needed. during cycle)
PerfecTempPlus feature * This is n(mnal. PerfecTempPlus turns _<xter vahes off
is being used and on to a(!iust _ater temperature.
OTHER Possible Causes What ToDo
Labels on the exterior of the washer will net
peeleft cleanly
Occasionally the adhesive used on the labels does
not release clem'dy
= Use a hair (h_ er set at tile lowest heat setting, directing
tile air at tile label for a short amount of time. This will release tile adhesive easil), without damaging tile sm_hce
ot tile washer_
76
Page 17
Notes.
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GEWasher Warranty.
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care®technician. Toschedule service, on-line, 24hours a day, vis# us at ge.com, or call 800.GECARES (800.432.2737).Please have serial number and model number
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty
available when calling for service.
For The Period Of: We Wifl Replace:
OneYear
Fromthedate of the
originalpurchase
Second through Fifth Year From the date of the
original purchase
Second through Tenth Year The transmission and outer washer tub, if any of these pmls should fidl due to a defl_ct in materials From the date of the or workmanship. Dining this additional nine-year limited warranty, you will be responsible tb_
original purchase any labor or related service costs.
Lifetime of Product The washer basket if it shouk] fidl due to a defl_ct in m;zteli;ds or workmanship. Dudng this
From the date of the product lifet#ne limited warranty, you will be responsible ib_ any labo_ or related se_Mce costs.
original purchase
Anypart of tile washer which dills due to a defect in materials or workmanship. During this
limited one-year warranty, GE will also provide, free of charge, all labor and related service costs to replace tile detective part.
Thesuspension md and spring assembly, and main electronic control board, if ally Ot these parts
sh(mld dill due to a defoct in materials or worl_nanship. GE will also replace tile washer lid or cover, if they should rust under operating conditions. Dining this additional four-year limited
warranty, you will be responsible fiw any labor or related service costs.
What Is Not Covered:
[] Service trips to your home to teach you how to use
the product.
[] Improper installation, delivery or maintenance.
[] Faciinre of the product if it is abused, misused, or used
for other than the intended purpose or used
commercially.
[] Replacement of house fuses or resetting of circuit
breaJ(ers.
EXCLUSIONOFIMPLIED WARRANTIES--Your sole and exclusive remedy is product repair as provided iu this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness fora particular purpose, are limited to one year or the shortestperiod allowed by law.
[] Damage to the product caused by accident, fire, floods
or acts of God.
[] Incidental or cousequentiaJ damage caused by possible
defects with this appliance.
[] Damage caused after delivery.
[] Product not accessible to provide required service.
Thiswarrantyisextendedtotheon_?lea/purchaserandanysucceedlegownerforproductspurchasedforhomeusewithletheUSA.Iftheproduct/_
locatedb anareawhereservicebya GEAuthon?edServicer/snotavailable,youmayheresponsiblefora tripchargeoryoumayherequiredto bnhgtheproducttoanAuthon2edGEServicelecation,leAlaska,thewarrantyexcludesthecostofsh/pplegorservleecallsto yourhome.
Somestatesdonotallowtheexclusionor IbTitationoflecidenta/orconsequentb/damages.Thiswarrantygivesyouspeciflelegal@ts, andyou
mayalsohaveotherr/_?htswhlehvaryfromstatetostate.Toknowwhatyourlegalnghtsare,consultyourlocalorstateconsumeraffa/?sofficeor yourstate#AttorneyGeneral.
Warranter: General Electric Company. Louisville, KY 40225
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ConsumerSupport.
gEAppliancesWebsite ge.com
Have a question or need assistance with your appliance? Try the GE Appliances _'ebsite 24 l/om_ a day, any day of tile year! For greater convenience and taster service, you can now download Owner's Manuals,
order parts, catalogs, or even schedule service on-line. You can also "_sk Our Team of Experts .....
}'OILY qHestions, and so Ill/Ich illoi'e,,,
ScheduleService
Expert GE repair sertice is onl'_ one step away fl'om xour door Get on-line and schedule your set\ice at
,,our conxenience 24 hours any (lm of tile year! Or call 800.GE.CAI_ES 800.432.2737) dining n{mnal
business ho/u_.
ge.com
RealLifeDesignStudio ge.com
GE SUl)ports tile Universal Design concel)t--products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize tile need to design fin" a wide range of physical and
mental abilities and impaim/ents. For details of GE's Universal Design applications, including kitchen design ideas t0r people with disabilities, check out our _,Vebsite today. For the headng impaired, please call
800.TDD.GEAC (800.833.4322).
ExtendedWarranties
Purchase a GE extended warrant_ and learn about special discounts that are available while xour warrant_ is still in effect. Yell can i)urchase it on-line an) time, or call 800.626.2224 during nomml business hems.
(;E (_onsumer Home Serxices will still be there alter }our warrant}, expires.
PartsandAccessories
ge.com
ge.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 l/om_ evet-v day or
by phone at 800.626.2002 during nomml business l/om_.
Instructions contained in this manual cover procedures tobe performed by any user. Other servicing generally should be referred to qualified service personnel. Cautionmust be exercised, since improper servicing may cause unsafe operation.
ContactUs
If you are not satisiied with tile service w)u receive fl'om GE, contact us on our _.Vebsite with all tile details including your phone n/llllbeI; oi" wlJte to: General Manager; C/lStOlllei" Relations
GE Appliances, Appliance Park i,ouisville, KY 40225
RegisterYourApplbnce
Register your new applimlce on-lille---at your convenience! Timel) product registration will allow fin"
enhanced coi//illtlnication and prollll)t service tinder tile teli//s of _O/li" WaITalItV, should tile need aiJse.
You may also mail in tile pre-pfinted registration card included in tile I)ackin°_ material.
Printed in flTeUnited States
ge.com
ge.com
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