GE WPGT9360E0WW, WPGT9360E0PL, WPGT9360C0WW, WPGT9360C0PL Owner’s Manual

www.GEAppliances.com

Safety Instruc_tions .......... 2, 3

Operating Instruc_tions

Controls ...................... 4

Cycle Options ................. 6

Help Feature .............. ] 3, ] 4

Troubleshooter ............... ] 3

I,oading and Using

the _'asher ................ 17, 18

"My Cycles" Feaulre ......... 11, 12

Other Features ............. 15, 16

Quick Start Feature ............. 5

Stain Inspector .............. 7, 8

Summa_ T Screen ............ 9, 10

Installation Instructions

Before You Begin ........... 19-21

Stop-by-Stop Instructions ..... 21-24

Switching the _4'asher and

Dvver Backsplashes ......... 25-28

Troubleshooting Tips ....... 29-32

Consumer Support

Consumer Support ............. 34

Warranty .................... 33

Write the model and serial

numbers here:
Model #
Serial #

You can find them on the

rear cover of the washer

backsplash.

3828EA3023B 175D1807P#90 49-9022!-1 03-05JR

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING.

A WARNING. t vo,.yo.rsaJeO,,,hei.I,,.,,a,io,i. ,his,,,...._m._tbep.,,wedtominimizetheriskoffire or

explosion, dearie shock, or to prevent proper O, damage, personal injury, or loss of lilb.

WA 7_2R HEA 7_2R SAF};TY

I "mler _ertabz _omlilio_s; I_rch_g'er_gas may be p_>dlu:al in a waler healer thal ha.s nol ba,r_usal fi*rIwo wa,ks or
morn. Hydrqtl_:_zg_.s ca_z be @lo.sive urMer tlu:.w,circumsla_(e._.

If the hot water has not been used tor two weel<s or more, prevent the possibility _ffdamage or injury
by turning on all hot water emcets and allowing them to nm tot several minutes. Do this befiwe

using any electrical appliance which is connecmd to the hot water system. This simple procedure will
allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open

flanle or appliance during this process.

PROPER INS TALIA TION

Thi.s wa.sher mu.st bep_qJedy ir_stallal arm localed in acmrdam:e with tlu, h_.slallation h_.slruclior_.sbqfim_il is
u.w,d, h_slallation h_slrltctior_s aw b_chMal in the bm k (_/thi.s mar_ual.

• Install or store where it will not be eN_osed • Properly ground washer to confimn with all
to temperatures below ti'eezing or exposed governing codes and ordinances. N>llow details

to the weather: in Installation Instructions.

YOUR LA UNDR Y APd'2A

• Keep the area underneath and around your
appliances fl'ee of combustible materials such

as lint, paper; rags, chemicals, etc.

• Close supervision is necessm T if this appliance
is used by or near chihh'en. Do not allow

children to play on, with or inside this or any
other appliance.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING.

A WARNING! vo,.yo.rsa/eO,,,hei./,..,,a.o.i.,his,,,...._m._tbep.,,wedtominimizetheriskoffire or

explosion, dearie shock, or to prevent proper O, damage, personal injury, or loss of li]b.

WHEN USING THE WASHER

• Use this appliance only fi)r its intended
puq)ose as described in this Owner's Manual.

• Never reach into washer while it is moving.
Wait until the machine has completely stopped

befi)re opening the lid.

• Do not mix chlorine bleach with ammonia
or acids such as vinegar and/or rust removei:

Mixing different chemicals can produce a toxic
gas which may cause death.

• Do not wash or dry m*icles that have been
cleaned in, washe_i in, soaked in, or spotted

with combustible or explosive substances

(such as wax, oil, paint, gasoline, degrease_,

dry-cleaning solvents, kerosene) which may
ignite or explode. Do not add these substances

to the wash water: Do not use or place these

s/Ibst_llIces aI'O/llld VO/li" _;lsheI" oY dryer

during operation.

WHEN NOT IN USE

• Turn off water timcets to relieve pressure on
hoses and wflves and to minimize leakage if

a break or rupture should occm: Check the
condition of the fill hoses; they should be

replaced ex'eIT 5 yem_.

• Befin'e discarding a washe_; or removing
it fl'om se_Mce, remove the washer lid to

prevent children ti'om hiding inside.

• The laundty process can reduce the flame
retardan W ot lid)tics. To avoid such a result,

carefldlv follow the gam/ent inanufilcturer's
wash and care instructions.

• To minimize the possibili_' _ff electric shock,
tmplug this appliance from the power supply

or disconnect the washer at the household
distribution panel by removing the fllse or

switching off the circuit breaker befin'e
attempting any maintenance or cleaning.

NOTF: Pressing START/STOP or POWER

does NOT disconnect the appliance fl'om
the power supply:

• Never attempt to operam this appliance

if it is damaged, malflmcfioning, partially

disassembled, or has missing or broken

parts, including a damaged cord or plug.

• Do not attempt to repair or replace any part of
this appliance mfless specifically recommended

in this Owner's Manual, or in published tlseI _

repair instructions that you tmde_tand and
have the skills to cam' out.

• Do not tamper with controls.

READ AND FOLLOW THIS SAFETY

INFORMATION CAREFULLY.

SAVE THESE INS TR UC TIONS.

Washer Control Panel

www. GEAppliances. (ore

A WARNING. t r,,red.cethe,qsh ele..cshoch,orinS. y1,,persons, readtheIMPORTANTSAFETY

INSTRUCTIONS befin'e operating this appliance.

77zroug'kol_Ilkis manual, fi, alure,_and appearance may varyJmm your model

HOME

HELP

Feat_!lres of

the washer
control panel

POWER. Press to %_ke up" the display.

If the display is active, press to put the _sher

into standby inode. If there is no screen
activity fin" 5 Ufilmtes the display will turI_ off.

YOU Inay also press the Touch Screen or any
button to "wake up" the display,

NOTE: Pressing POWER does not

dJscmmect the applimlce from the
power supply.

2

MY CYCLES. Press to use, create, renalne,
Inodif_, ' or delete custoln _lsl/cycles.

3

BACK. Press to return to the l)revious screen.

4

TOUCH SCREEN. Press the graphics on the
interactive display to use the washer ti_atui'es.

Do not use shaq) objects to press the
Touch Screen.

NOTE: If the washer is inactive for
5 minutes, the Touch Screen will go into

staa_dby mode, m_d the display will be dark.
Press the Touch Screen or mV button to

"wake up" the display.

HOME. Press to returt_ to the "TOUCH
TO SELECT X___SH (_Y(_LE"screen

(Holne Screen).

START/STOP. Press to start a wash cycle.
If the washer is rulming, pressing once will

pause the washeI: Press again to restart the
wash cycle.

NOTE: If the washer is paused and the
cycle is not restarted within one hour, the

washer will enter sta_ldby mode and the

current wash cycle will be cmlceled.

HELE Press to set machine preferences,
to find hel I) using the Touch Screen or

to find troubleshooting tips fi)r colnlnon
washer i)roblelns.

Quick Start

www. GEA pplia r_ces. corn

Getting

Started

If the 7buch
Screen is dark,

press POWER

or the 7buch
Screen to access

the wash cycles

_ll,_Tt 11.

I,oosely load clothes no higher than the top

0

row of holes in the washer tub. Overloading
may reduce washer efficiency and possibly

increase wrinkling.

Add a lo_sudsing, high-efficiency detergent.

@

Add diluted tid)ric sotiene_; bleach or

pretreat additives as desired.

Select one of the fixe wash methods fl'om

@

the Home Screen:

• Press BY COLOR to wash according to

fabric color.

• Press BY GARMENT to wash according

to clothing type.

• Press BY 1_5_2BRICto wash according to

fabric type.

• Press SPECIAL CYCLES to wash non-

garment items, or to select a rinse mad
spin or sphl-o_fly cycle.

• Press STAIN INSPECTOR to wash imms
with specific types of stains.

_Mter selecting a wash method, use the

Touch Screen to select a specNc wash cycle

to Illatch VO/lI" load.

TOUCH TO SELECT WASH CYCLE

Gb

BY COLOR BY GARMENT

BY SPECIAL S

FABRIC CYCLES INSPECTOR

HomeScreen

Change any of the automatic settings,

0

if desired, by pressing the Touch Screen
and tollowing the on-screen instructions.

By changing the settings you can:

• Remove heavier soil.

• Change, ....the water temi)erature

• Change the wash action to Vigorous,

N(mnal, Delicate or Hand X_'ash.

• Set a Delta Start Extended Spin, Presoak

or Extra Rinse, or change the End-ol:Qvcle
Signal xolume.

• A(!i ust time settin ,s

Close the lid and press START.

0

The washer will not fill unless the lid is
closed.

_Mter you press START, a Cycle Stares screen
will appear to indicate what stage of the cycle

the washer is in and the time remaining in
the cycle.

SUMMARY SCREEN

COTTONS

iihVJ:

0:50

• h

Vvas Cycles

www. GEApplia,_es.c0m

If the Touch Screen is dark, press POWER or the Touch Screen to access the wash cycles menu.

The default cycle settings axe based on staaldmxl load types. Always follow the fabric mmmfacturer's
care label when laundering.

Washing by
Color

Washing by
Garment

7)pe

Washing by

l')zbric Type

Select By Color to wash loads sorted by color.*
COI,OR (NCI,ES include:

• Bright/Dark • Mixed (h)lors
(_olors

• i,ight Colors

' • _ hites

Select By Garment to wash loads sorted by garment type.*
GARMENT (NCI,ES include:

• Mhletic Wear

• Blouses

• Delicates

• Dress Shirts

•Easv Care

• Everyday
Weai'/Casual

Select By Fabric to wash loads sorted by fabric type.
[L_BRIC (WCI,ES include:

• Blends • Delicates • Polxester

(on some models) • Easx Care • Silks (Washable)

• (_ottons (on some models)

• New Coh)rs

•,Jackets/Coats

• Jeans

• Khakis

• Knits

• I,ingerie

• Mixed Garn_ents

• Knits

• Play (_lothes

• Sweaters

• Swimwear

• Underwear

• Silks (Xa'ashable)

BY COLOR

BY GARMENT

Washing

Using the

Special Cycles

Select SPECIAL CYCLES to wash loads of nongarment items or to
select a rinse mad spin or spin-only cycle.

SPECIAl, (NCI,ES include:

• Blankets (Cotton) • Pet Bedding • Spin Only

• Blankets (Other) ('Washable) • Super Clean

• (_omforter • Throw Rugs

• EnelgDPlus

• Handwash

X4'oolite (': HE • Sneakers • XM_shable X,Vools

• Hosiery/Bras

(use Inesh bag)

* After colnnmi]icatioi] occurs fix)n] the washer to the dryer the dryer n]av ask for additional

"[L__BRIC TYPE" infiwmation.

• Quick _M_sh

• Rinse aim Spin (_4'ashable)

• Sheets • Towels

SPECIAL

CYCLES

Stain Inspector

www. (;EAppliances. corn

Washing
Using the

Stain

Inspector

The Stain Inspector provides l)retreatment
tips and opfim um washing ti)r specific t},])es

of stains.

Y)m select the specific stain, tid)ric D])e and colo_;

and the washer creates the wash cycle tot treating

the stain.

Example: Washing a chocolate-stained, white cotton shirt

1 Press STAIN INSPECTOR.

2 Read and follow the instructions on the

Touch Screen before treatino the tabric.

TREATING

BEFORE

FABRIC

1) REFER TO FABRIC CARE LABEL FOR
INSTRUCTIONS. USE HELP FUNCTION

FOR ADDITIONAL STAIN TIPS

2) TEST STAIN REMOVAL TIPS ON HIDDEN
AREA OF FABRIC

3) DO NOT PUT STAINED ITEM INTO DRYER
(STAIN MAY BE SET INTO FABRIC)

3 Select FOOD/DAIRY/COOKING fl'om

the list of stain categories and select
CHOCOLATE from the list of stains.

4 Press the HELP button to find pretreatment

inf0mmtion for the specific type of stain.

CHOCOLATE

- ADD ANENZYMECONTAINING
DETERGENT,LIKE LIQUIDTIDEHE(R)

TOTHEPRE-TREATDISPENSERAND A
NIGH EFFICIENCYDETERGENTTOTHE
DETERGENTDISPENSER.

5 Select COTTONS from the list of fabric

types, and select WHITES from the list
of coloi_.

6 Fill the detergent tray with a lo_sudsing,

high-etticiency liquid detergent such as
Tide ') HE. Fill the Pretreat tray with
the proper pretreatment additive.

PRETREAT

Tray

Appearancemayvar'/

You can find additional stain categories and

stains by pressing MORE in the lower right
corner of the Touch Screen.

DetergentTra_

7 Place the stained garment(s) in the washer

first; then add the rest of the load. For best
stain remowd, only wash items with stains
matching your selection.

8 Press START.

The washer will _un a Pretreat presoak cxcle
prior to the main wash c_cle.

NOTE: For some stain cycles, the water

temperature for the presoak cycle may not be
the same as the water teml)erature fl)r the main

wash cycle.
IMPORTANT: Check to make sure the stain

is completel) remoxed before I)lacin'*_ the
garment in the dryer.

Stain Inspector

www. GEAppliances. corn

Stain

Selections

Below is a listing _ff the stain selections awfilable
on the washer Touch Screen. [_)n_additional

inflmnation on handling these types of stains,
visit the Tide': Stain Detective at

www.tide.com/staJndetective.

Stain Selections (not all selections a_v available on all modds)

Beverages

• Alcoholic beverages

• (_otfee

• Fruit juice, Other

• Grape juice

• Hot chocolate

• Kool-Aid <)

• Milk

• Soda, colored

• Tea

• _lter

• Wine, white

• Wine, red

School/Office/Home

• Adhesive tape

• Ballpoint ink

• Crayon

• Fabric sot*ener

• Glue (synthetic)

• Glue
(white/common)

• Mildew

• Paint (wate>based)

• Paint (oil-based)

• Pencil mark

• Rubber cement

• Shoe polish

• Wite-OtW:

Food/DaJry/Cookhlg

• Animal tilt

• Baby fl)rm ula

• Barbecue sauce

• Blueberry

• Butter/margarine

• Chocolate

• Cooking oil

• Cream/cheese sauce

• Egg

• Frozen

Popsicle<':/,lEi,i =O <':

• ( ;I'_IVV

• Grease

• Maple sylup

•Mavonnaise

• Milk

• Mustard

• Pudding

• Salad dressing

• Nov Satlce

• Tomato-based

• Vegetable oil

Heavy Oils/Grease

• Gasoline

• Motor oil/I,ube

• Ointment/Salve

Outdoor

• Carbon

• Clav

• Dingy white socks

• ( ;I'_ISS

• Mud/dirt

• Rust/iron

• Tree sap

Personal

• Baby stains

• Blood

• Medication, general

• Mouthwash

• Perspiration

• Urine/Feces

• Vomit

Cosmetics

• Cha I) Stick _

• Deodorant/
antiperspirant

• i,ipstick

• I,otions

• Makeup (oil-based)

• Makeup (wate>
based)

• Nail polish

Specialty Stains

• Adhesive tape

• Asphalt/tar

• Ballpoint ink

• Glue (synthetic)

• Pine sap (on some
models)

• ]).ubber cement

• Silly Putty _

• Tree sa l) (on SOlile
models)

Waxes

• Candle wax

• Cha I) Stick <)

• Crayon

Sulnn]ary Screen

www. GEAppliances. corn

About the

Summary

SCT(?eJ2

Changing the

Soil Level

After sdecthlg a wash cycle, fl_e Summarx Screen

displays tim automatic settings tor the wcle you hme
chosen. 5bu can adjust these bx umching the screen

location tot any of the settings sho_n.
It?_m change any of fl_e automatic settings, you can sa\e

the new setting_ as a custom %13C}cle" bx pressing tim
MY CYCIJgS button and choosing SAVE CURRENT

SETI_NGS.

Changing the soil level increases or decreases the wash
time to remove different amounts of soil.

To change file soil le\el, touch SOIL on file Touch
Screen; then use the arro_vs to select more or less soil.

Px_ss OK \d_en w,u hme reached fl_e desired setting.

SUMMARY SCREEN

COTTONS

NORMAL 0:50

SOIL LEVEL 5

MORE SOIL

LESS SOIL

rFagrr,rt_.=l

i11_1=

HEAVY

LIGHT

Changing

the Wash

7bmperature

Changing the
Wash Action

Changing the temperature changes the wash and

presoak temperatures only. The finial rinse Mll always
be a cold rinse.

Follo_ the thbric manldlmturer s care label \d_en
selecting the wash tempenmlre.
To change die wash mmperamre, touch fl_e TEMP pad

on die Touch Screen; then use file arro_ts to select a
higher or lo_r temI)eratm>. Press OK \dlen you hme

reached the desired setting.

-ACAUTION:O.somec,'c,es he

temperature can be set at _ERY HOT. This setting
utilizes file washer's internal hearer \dfich will extend file

wash time. When using the XERY HOT temperature

setting, do not put hands in the wateL

Changing the wash action changes the wash mid spin
speeds of the cycle.

Always ff}llo_ die ii_bric manutlmturer's care label when

changing the wash action.
To change die wash action, touch _A.SH ACTION

on tim Touch Scx_en; then select die desix_d setting.
Tspicalls, slox_er spin speeds result in less water removed

ti'om clofl_es.

Wash Action Wash Speed Spin Speed*

Normal Medium Fast
\'igorous Fast Fast

Delicam Slo_ Slo_
Hand Wash** Extra Slo_ Extra Slo_

TEMPERATURE

HIGHER

COOL

LOWER

WASH ACTION

[NO OA"T!'"ANOIwAs.

: Th{ slow(r the spin speed tl_( less likely wrinkles

will be sel in lhe clothes.

':*1 s( a low-sudsing, high-( ffMenc,; genii( liqtfid

det( rgent such as Wooliw_ I]E. 9

Summary Screen

www. GEAppliances. corn

About the

VVash Options

The Wash Options allow you to set options for the
current wash cycle only. After you have made all

desired changes, press OK.
Delay Staxt- Use to delay tile start ot wmr washe_:

Press DFJ_,AY START to change the delay time.

Presoak - Soaks tile clothes bet0re begimfing tile
wash cycle. Press PRESOAK to change the soaking

time.

Additives - Appea_ ONI,YM_TER a presoak has

been selected. Uses tile contents of tile Pretreat
dispenser tray t0r a presoak. _]/en selected, the

washer will drain alter the presoak and fill again t0r
the wash cycle. Press ADDITIVES to specit)' if you

will NOT be using a Pretreat additive or ifvou do

not want the washer to drain atter presoak.
Extra Rinse - Adds an additional cold rinse to the

end of the wash cycle.

Signal - Merts w)u that tile cycle is complete. Tile
clothes should be removed when the beeper goes

off so wrinkles won't set in. Touch SIGNAl, to
select tile volmne or to ttlYiS tile beeper off. Tile

new volume will be saved as the delimit setting.
Extended Spin - Increases the length of the spin

time to extract iiloi'e water tl"OlIl VO/lI" clothes.

OPTIONS

_1 DELAY HR] hhEXTENDEDSTART 1 _FSPIN (_]

_)ORE 15 MINI hlEXTRASOAK V" RINSE _* ]

ARE YOU USING

PRESOAK ADDITIVES ?

I

Acljusting the

7 me Settings

NOTE: Tile water level Mll \my depending on tile
load size and _*pe. Tile washer uses adaptive filling

and load sensing to provide tile ai)propfiate water
level flw effective and efficient wash pe_imnance

and energy' usage.

NOTE: X4'ater may not cover tile top level of tile
clothes. This is nomml fi)r high efficiency washe_.

The water fill is optimized by the system fiw better
wash perfimnance.

You cma adjust the length of the wash cycle by

changing the cycle time, adding a Delay Stm't
or adding an Extending Spin.

Cycle Thne - Press CYCLE TIME; then use

tile }IITOIVS to select illOi'e oF less tilne,

Delay Time - Use to add a Dela) Start to tile
begimfing of the wash c_cle. Press DFI,AY
TIME; then set the DEI__Y START time in the

OPTIONS menu.

ILxtended Spin - Increases the length of tile spin

tilI/e to extract iiloi'e water ti'oli/ VO/li" clothes, Press

1?2XTENDED SPIN; then select 1?2XTENDED SPIN
ti'om the OPTIONS menu.

ADJUST TIME SETTINGS

[CYCLETIME] [DELAYTIME I

[ EXTENDED SPIN ]

NOTE: Mter tile wash cycle begins, you Mll not
be able to change tile Cycle Time or Delay Time.

Tile washer Mll beep twice if you t_' to change

10

tile times alter tile cycle begins.

"My Cycles"

w w w. (; EA p p Iia n ces. com

About the

"My(;yc#s"

k ature

Creating

and Using a

"Myc>.#"

The "My Cycles" feature allows you to create,
store mid reuse up to 6 custom cycles. Create

your own cycles fl'om scratch, or ac!iust tile

settings of a predefined wash wcle, then sa;'e
for one-touch recall.

You cm_ create "My Cycles" two ways, by either

modil)'ing a predefined wash cycle or creating
a cycle ti'om wmr own combination of settings

and options.

To build your mm "My Cycle" from the
Home Screen:

1 Press tile MY CYCLES button.

2 Select CRFATE fl'om tile Touch Screen

inelnl.

3 Choose whether wm want to mo(lit)' a

predefined cycle or create a new cycle.

4 If you are modil}'ing a predeth_ed cycle,

select the wash cycle you wish to modify:

5 Chan,*e,_ any, of the automatic settings and

select any options.

6 Press SAVE on tile Touch Screen.

7 Using tile keypad on tile Touch Screen, Q:l)e

tile name of your "Mv (:vcle" and press OK.

To begin using your new "My Cycle" right
awaB select it fl'om the Touch Screen menu

and press START.

To save a current cycle as a "My Cycle" from
the Smmnaacy Screen:

1 ?dter setting a wash cycle, or alter a wash cycle

hasj ust completed, press the MY CYCLES

b/lttoIl.

2 Select SAVE CLrRRENT SETTINGS fl'om

tile Touch Screen menu.

3 Using tile keypad on tile Touch Screen, Upe

the name ot umr "My Cycle" and press OK.

To begin using your new "My Cycle" right
away, select it ti'om tile Touch Screen menu

and press START.

MY CYCLES

l USE

l CREATE

l DELETE

II
II
I

MODIFY

RENAME

I
I

MY CYCLES

I USE ]1 MODIFY

I CREATE ] [ RENAME

I DELETE ]

To use a "My Cycle" from the Home Screen:

l Press tile MY CYCLILS button.

2 Select USE fl'om tile Touch Screen menu.

3 Select the cycle name fl'om the Touch Screen

inelnl.

4 Change any of tile atltOulatic settings and

select any options.

5 Press START.

11

"My Cycles"

w w w. (; EA p p Iia n ce,s. co m

ModiJying,

t_maming or

Deleting a

"my(;yc#"

To modify the setth_gs of a "My Cycle" from
the Home Screen:

1 Press the MY CYCLES button.

2 Select MODIFY fi'om the Touch Screen

IlleIl[I,

3 Select the cycle name fl'om the Touch Screen

I1/e II [ L

4 Change any otthe automatic settings and

select any options.

5 Press SAVE on the Touch Screen.

To renmne a "My Cycle" from the

Home Screen:

1 Press the MY CYCLE.S button.

2 Select RENAME fi'om the Touch Screen

Inelltl.

3 Select the cycle name fl'om the Touch Screen

Illelltl.

4 Using the keypad on the Touch Screen, D'i)e

the name of your "My Cycle" and press OK.

To delete a "My Cycle" from the Home Screen:

1 Press the MY CYCLES button.
2 Select DELETE fi'om the Touch Screen

Illell/I.

3 Select the cycle name fl'om the Touch Screen

II/eIl[I.

4 Choose YES to delete the cycle or CANCEL

to i'eturn to the list of "Mv Cycles."

12

Help

www. GEAppliances. corn

About the
Help f_ature

Using the
Troubleshooter

Press*hag the HELP button from the Home Screen
allows you to locate troubleshooting tips for

common washer problems, to find help wRh using
the Home Screen or to set machine preferences.

Pressing the HELP button while on any other
screen alhm:s wm to find additional infimnafion

on features fi)und oil that screen. Press HELP;
then touch any pad on the Touch Screen fi)r an
explanation of that teatm'e. To exit the teatm'e,

press HI?7I_P once to return to the I)revious screen
or twice to exit Hell).

To locate Troubleshooting Tips for common
washer problems:

1 Press the I-_7,LP button.

2 On the Touch Screen, select TROUBLE

SHOOTER.

3 On the Touch Screen, select the problem

description fl'om the list. _m can use the arrows
at the right of the screen to scroll up and down

through the list of additional problems.

4 On the Touch Screen, select a possible cause

fin" the problem and fi)llow the on-screen
instructions to find a solution.

PREFERENCES HELP

[ MACHINE ] [ HOMESCREEN ]

I TROUBLESHOOTER I

TROUBLE SHOOTER

PRESS DESCRIPTION FOR POSSIBLE CAUSES

NOFILL OR SLOW FILL

_ SPORADIC FILL

FILLING AND DRAINING AT THE SAME

TIME

MACHINE MOVES BEFORE WATER FILL

NOINFUSOR OR BASKET MOTION

Finding Hel D

Using the

Home Screen

Pressing the HELP button, then selecting HOME
SCRF):N HELP allows you to f'md additional

information on features found on the Home

Screen. Touch any pad on the Touch Screen fin.
an explanation of that ti_atm'e. To exit the teatm'e,

press the BACK button.

13

Help

www. GEA pplianc es, corn

Setting the

Machine
P /krences

The machine settings on tile Hel I) feature
allow you to control tile volmne of tile butum beep

and end-oI:c}rle signal, and turn the x_sher/duer

COl//l//llIlication feature on or off.

Button Beep

The button beep controls file volume of the beep fl_at
is made \_hen you press any of file buttons or file

Touch Screen.

To change the volume of the button beep:
1 Dora the Home Screen, press the HFJ_P button.

2 Select MACHINE PRE_I_7111_;NCESfrom

the Touch Screen.

3 Select BUTTON BFk]P frorli the Touch Screen.

4 Use the arro_:s to make the w)lmne louder

or softer, or to turn tile beep off]

5 Select OKfi'om the Touch Screen.

The ne_ \ohlme is no_ saved as the defm_lt setting.

Washer/Dryer Communication

Washer/Duer commtmicafion allo_s v()ur washer to
send cxcle in_brmation to _mr dryer to create a dr\

c_cle that matches _our wash load.

Alter fl_e _;_sh ctcle is complete, commmfication

begins once either the _sher or drxer Touch Screen
is activated or _sher lid is up.

Once the information is sent, your dryer will cx_ate
the optimal (hT_'cycle tor your load.

If you hate sorted wmr _;isl/load bx color or g',mnent
and thex>tbre selected color or g_,m-l-lenton the

washer Touch Screen, upon tnmsten'ing the

information to tile (tr}ec the dr}er will ask you to
select the tabric N)e. This is normal, and is done to

propedy optimize drying time for the)ust-\_ashed
load. ,Mier selecting the tabfic type, the (h)er displa}

screen will be sho_n. ,Mier x>\iewing, px>ss START.

If the dr}er (fispla} screen is off and you _;li/t to
use tile "Washer Recommended (5.c]e" to dr\ your

clothes, touch the display sc_>en on the dryer to
activate. 51m will have a "Washer Recommended

(kcle" N_tton appear on }_)ur (hver Home Screen.
Push it tor retfie\ing the recommended (h) er cycle
tot the just-\_,ashed load.

To turn the Washer/Dryer Commmfication feature on
or off:

1 FrOlTithe Home Screen, press the t_J_P button.
2 Select MACItlNI_] PRE_3/ENCES fi'om

the Touch Sci>en.

MACHINE PREFERENCES

SIGNAL COMMUNICATION

3 Select WASHFJ//DRYI_]/COMMUNICATION

frorli the Touch Screen.

4 Touch the pad at the bottom of the Touch Screen

to select ON or OFF.

5 Select OKfrom the Touch Screen.

I )

End-of-Cyde Signal

The End<)i:Cvcle signal alerts you \dmn the cycle is
complete.

To change the volume of the end-of-cycle signal:

1 From the Home Screen, press the ItFJ_P N_tton.
2 Select MACHINE PRf_'EI/ENCES fl'om the

Touch Screen.

3 Select END OF CYCLF SIGNAL Ii'om the Touch

Screen.

4 Use tile arrm_:s to make the volume louder

or soflec or to turn the signal off.

5 Select OKii'om the Touch Screen.
The ne_ vohlme is no_ sa\ed as the defimlt setting.

Language (On some models)

The lang-uage button allo_:s the user to switch
bet\_een English and Spanish.

To change the lmNuage:

1 From the Home Screen, t)ress the ItFJ_ Ninon.
2 Select MACHINE

PRf_}7111_2NCES/PRf_'EIII_NCIAS DE LA
MAQI_NA ti'om the Touch Screen.

3 Select LANGUAGE/IDIOMA fi'om the Touch

Screen.

4 Select either ENGLISH or ESPANOL Ii'om fl_e

Touch Screen.

5 Select OKfi'om the Touch Screen.

14

Washer Features

www. (;EAJJliat_ces. corn

Using the

Liquid Bleach
Dispenser

The bleach dispenser automatically dilutes and
dispenses liquid chlorine bleach at the proper time

in the wash cycle.

1 Check clothing caw labels for special instructions.
2 Measure liqtfid bleach carefldl_; tollowing instructions

on the bottle.

• Neverpour undiluted liquid chlorbw bleach directly onto

clothes or into the was'h basher.

• Do not pour powdered bleach into bleach dispenser.

• Avoid overfillilN or _plashing when adding bleach
to the di*pcus_ The maximum cupaei_ of the bh,ach

dispenser is one cup of bleach per wash o,cle. Overfilling
could result in early dispem'iug of bleach.

3 getore starting the washel; pour measured amount of

bleach directly into bleach dispenser If you preter to
use po_tered bleach, add it into the wash basket

directly before adding clothes.

WARNING!Do not ,nix chlorine bleach

with ammonia or acids"such as vbwgar and/or rust remover.

Mixing can produce a toxicgas"which may cause death.

Tile lll}|II[lf_lC[UreF's l'ecoi//l//ei/ded }llllO[lilt of
un(filuted bleach g_)esinu) file Neach dispenser During

the final "Inhlsor" _sh action the bleach is added to
the wash load. This ensures pertormance _xm't be

diminished. T\_o sequential flushes through the bleach
dispenser completely remo\es the bleach fi'om the

dispenser Any residual liqukl lett in file dispenser at the
end of the cycle is water, not Neach. To pxevent sell:

siphoning of the Neach into file _sh basket and
damage to your clothes, never add more than the

maximum fill level marked on the dispensel:

Ms() kee I) clothes a_w fi'Orl) the Neach dispenser so they

don't absorb any bleach droplets left around the Neach"
dispenser

Using the

Dispenser
Drawer

Tile dispenser drawer contains 3 compartments:

• iJquid Fabric Softener

• i Jquid or Pounder i o_-Sudsing, High-Efticiency
Demrgent

• iJquid Pretreat Additives

The dispenser automatically dispeltses additives at the

proper time in the wash cycle.

1 Slo\dy open the dispenser dm_er b? pulling file

(lra_vr out until it stops.

2 Mfer adding laundl) products, slo\dy close the

dispenser drawer. Closing the dnm_r too quickly
could result ill earl} dispensing of additives.

• Avoid overfilling or splashing \allen adding laundry
pro&rots to the dJspensex; Doing so coukl l_sult ill

early dispensing of latmdr} products.

At the end of the cycle, you ma} see water in the

compartments. This is part of the normal operation of
the washex:

NOTF: Do not use bleach in the dispenser drawer.

15

Washer Features

www. (;EAppliances. corn

Adding
Detergent

Adding b)zbric

Sqfiener

NOTE: Use only low-sudsing, high-efficiency
detergent such as Tide <`:HE.

Add measured detergent to the detergent

c()mi)artment of the dispenser drawe_;

• Do not exceed the maximumfill line.

Detergent is flushed through the dispenser at the
beginning ot the wash phase. Either powdered or

liquid detergent can be used.

_]_en using liquid detergent, make sure the

detergent box and insert are in place. For powdered
detergent, remove both the detergent box and

insert. Powdered detergent will not dispense with
the detergent box mad insert in place.

Detergent usage may need to be a(!iusted fin" water
temperature, wamr hardness, size and soil level _ff

the load. Avoid using too much detergent in yore"
washe_; as it can lead to ove_udsing and detergent

residue being left on the clothes.

If desired, pore" the recommended amount of liquid
rid)tic softener into the left-hand compartment.

Use only liquid lid)tic soflene_:
Dilute with water to the maximmn fill line.

insert

Detergent box

Adding
Prvtreat

Additives

16

• Do not exceed the maximumfill line.

OxeHilling can cause early dispensing of the lid)tic
softener, which could stain clothes.

NOTF: Do not i)om" rid)tic softener directly on the

wash load. It may stain the clothes,

The Pretreat dispenser may be used to clean heavily
soiled or stained gam_ents more efficiently. Selecting

ADDITIVES when setting a presoak sets a spedal

Pretreat that soaks, drains and spins, then refills the
washer for the main wash cycle./t ADDITIVES is not

selected, the washer will not drain and refill after the
presoak.

Place the additives fi)r the _4"_sh Boost setting in the
right-hand compartment. Select an Extra Rinse to

make sure all remaining detergent is removed fl'om
the wash load.

You may add lo_sudsing, high-efficiency liquid

detergent to this compartment when selecting a
Stain Inspector cycle or when choosing a Presoak

requiring special additives.

• Do not exceed the maximum fill line to avoid

ovetxudsing:

OveHilling can cause early dispensing of presoak
additives, which could result in damaged clothes.

I,oading and Using the Washer

atwaysfollowfabrie manufazCurerk care label when laundering:

www. Gl_Appliances. cam

Sorting Wash

Loads

Loading the

Washer

l'_tbric Ca e
Labels

Sort by color (whites, lights, calms), soil level,
rid)tic t)])e (sturdy cottons, easy care, delicates)

and whether the rid)tic produces lint (ten T
cloth, chenille) or collects lint (velveteen,
cordm'oy).

I,oad dry items loosely, no higher than the top
row at holes in the washer basket. Overloading

may reduce washer eflidency and possibly
increase wrinkling.

Bulky items should be placed as tier down in
the wash basket as possible fin" optimal results.

_MwaD place buoyant items at the bottom of

the wash basket.

Below are tid)ric care label "symbols" that afle'ct
the clothing you will be latmdering.

Bleach Labels

Bleach.._,.,^ \ Z_

Symu01_ A,,vHeooh O,,,v.......h,o_,,eHeoch DonotHe,oh

(when needed) (when needed)

The washer will automatically detect the load
size. Because of the high-efficiency wash system,

the water level may not completely cover the

load. To add items atter washer has started, lift

the lid, add items and close the lkl.

• Do not wash fabrics eontainingflammable

materials (waxes, eleaningfluids, etc.)

• 7he washer will notfill or operate with the
lid open.

Washer

7>mperature

Ranges

For Model WPG T9360 only

Category Target Temperature
%11) Cold Varied

Cold 63°F
W:mn 80°F

H ot 112 °F
Ve_w Hot* 140°F

NOTES:

Use HE (high efficiency) labeled detergem. ItE detergents m:e a_alilable that provide good cleaning
t)erlimnan(e in hot, wam_ or caM water temperatures.

* This temperat m:e category is ann a\ ailable in certain selecied c?'cles. Nwa}:s check gamlem label {Dr

)x'( ommended washing insu:uctions.

':* ATC stands/or automatic teml)eramre comrol, whi(h targets a water temperature range in which clothes

are washed.

Temperature dependent on cold water sui_ply to home

ATC** controlled. Actual temperature range is

detemfined by cycle type and time selected.

Collllllent

ATC** controlled
ATC** controlled

ATC** controlled

17

I,oading and Using the Washer

www. GEAppliances. corn

Prvper Use of
Detergent

C(IH? (lfld

Cleaningof

the Washer

Using too much detelgent is a common cause
of laund_ y problems. Today's detergents are

titan ulated to be effective without highly visible
sudsing. Be sm'e to careflfllv read and tollow

iilantt[ilCttli'ei"s i'ecolilli/endations J[Oi" how

much detergent to use in w)ur wash.

Lid: Wash with a damp cloth on tile outside and
inside and dry with a soft cloth.

Wash Basket: I,eave tile lid open after washing to

allow illoisttli'e to e\'al)omte. If VO/I want to clean

tile lx_sket, use a clean soft cloth dampened with
liquid dem_gent; then rinse. (Do not use harsh
or gritty cleane_.)

Fill Hoses: Hoses cmmecfing washer to fimcet
should be replaced evelw 5 veai_.

I?_terior: hmnediately wipe off any spills. _,\]pe
with damp cloth. Do not touch tile surli_ce or

the Touch Screen with shaq) objects.

Movhag mad Storage: _&skthe service
technician to remove water fl'om drain

pmnp and hoses. For more intommtion, visit
www. GFAppliaa_ces.com or call 800.GF.CARES

(800.439.2737). Do not store the washer where

it will be exposed to the weather:

You can use less detergent if win, have soft water;

a smaller load or a lightE soiled load.
NOTE: Use only hm_sudsing, high-efficiency

detergent such as Tide _ HE.

2 Remove tile inserts fl'om tile 3 compartments;

rinse the inserts and the drawer with wam_
water to I'eI/lOVe traces ot aCC/lllltllated

lmmdry products.

3 To clean tile drawer opening, use a small,

non-metal brush to clean the recess. Remove
all residue ti'om tile upper and lower parts

of the recess.

Long Vacations: Be sure water supply is shut off'
at ti_ucets. Drain all water fl'om hoses if weather

will be below fl'eeAng.
Dispenser Drawers: Detergent and lift)tic

softener inay build up in tile dispenser drawei:
Residue should be removed once or twice a

month.

1 Remove tile drawer by pulling it straight out

tmfil it stops. I,ift up on tile fl'ont of tile

drawer and pull it out.

18

4 Retm'n tile inserts to tile proper

compartments and replace tile (h'awe_:

Installation

Washer

Instructions

I Questions? Call 800.GE.CARES (800.432.2737) or visit our Web site at: www.GEAppliances.com I

BEFORE YOU BEGIN

Read these instructions completely and
carefully.

• IMPORTANT- Savethese

instructions for local electrical inspector's
use.

• IMPORTANT- Observeall

governing codes and ordinances.

• Note to Installer - Be sure to leave these
instructions with the Consumer.

• Note to Consumer - Keep these instructions

for future reference.

• Skill level - Installation of this appliance
requires basic mechanical skills.

• Proper installation is the responsibility of

the installer.

• Product failure due to improper installation
is not covered under the Warranty.

WPGT9350, WPGT9360

FOR YOUR SAFETY:

ELECTRICAL REQUIREMENTS

-&CAUTION -For personal safety,

do not use an extension cord or adapter plug
with this appliance. Do not, under any

circumstances, cut or remove the third
grounding prong from the power cord. Follow

national electrical codes and ordinances. This
appliance must be supplied with the voltage

and frequency indicated on the rating plate
(located on the rear cover of the backsplash),
and connected to an individual, properly
grounded branch circuit, protected by a

15- or 20-amp circuit breaker or time-delay
fuse. If the electric supply provided does not
meet the above requirements, call a licensed

electrician.

GROUNDING INSTRUCTIONS

PLUMBING REQUIREMENTS

WATER PRESSURE - Must be 10 psi minimum

to 120 psi maximum.

WATER TEMPERATURE - Household water
heater should be set to deliver water at 120 °

to 150°F (50 ° to 66°C) TO THE WASHER.

SHUTOFF VALVES - Both hot and cold shutoff
valves (faucets) should be supplied.

DRAIN - Water may be drained into
standpipe or set tub. Discharge height MUST

NOT BE LESS THAN 30 INCHES and no more

than 8 feet above the base of the washer.

Standpipe must be 11½inches minimum
inside diameter and must be open to
atmosphere.

This appliance must be grounded.
In the event of malfunction or breakdown,
grounding will reduce the risk of electric
shock by providing a path of least resistance
for electric current. This appliance is equipped
with a cord having an equipment-grounding
conductor and a grounding plug. The plug
must be plugged into an appropriate outlet
that is properly installed and grounded in

accordance with all local codes and
ordinances.

_4,WARNING -Improper connection

of the equipment-grounding conductor can
result in a risk of electric shock. Check with

a qualified electrician or serviceman if you
are in doubt as to whether the appliance is
properly grounded. Do not modify the plug
provided with the appliance--if it will not fit
the outlet, have a proper outlet installed by
a qualified electrician.

19

Installation Instructions

WASHER LOCATION

The washer must be installed on firm flooring

to minimize vibration during the spin cycle,

Concrete flooring is best, but a wood floor
is sufficient, provided floor support meets

FHA standards. The washer should not be
installed on rugs or exposed to weather.

Minimum clearance between washer and
adjacent walls or other surfaces:

• 0" either side

• 2" front

• 3" rear
Minimum vertical space from floor to

overhead shelves, cabinets, ceilings, etc.,
is 52".

WASHER DIMENSIONS

Front View

43%"

109.4 cm)

REQUIREMENTS FOR ALCOVE OR
CLOSET INSTALLATION

Your washer is approved for installation in
an alcove or closet, as stated on a label on

the back of the machine.

Minimum clearance between washer and
adjacent walls or other surfaces:

• 0" either side

• 2" front

• 3" rear
Minimum vertical space from floor to

overhead shelves, cabinets, ceilings, etc.,
is 52".

Closet doors must be Iouvered or otherwise
ventilated and have at least 60 square inches

of open area for washer only, or if the closet
contains both a washer and a dryer, door
must contain at least 120 square inches of
open area equally distributed, Air openings
are required to be unobstructed when a door
is installed. A Iouvered door with equivalent
air openings for the full length of the door is
acceptable.

NOTE: The clearances stated on this label are
minimums. Consideration must be given to

providing adequate clearances for installing
and servicing.

Side View

523/4"

133.7 cm)
(with lid

open)

281/4"

(71.6 cm)

20

Installation Instructions

PARTS INCLUDED

[] Water Hoses (2)

[] Cable Tie

TOOLS YOU WILL NEED

[] Adjustable Pliers

[] Carpenter's Level

[] UNPACK THE WASHER (CONT.)

Remove the Styrofoam block containing the
Owner's Manual, parts, water hoses and
laundry product samples.

Remove the power cord from the back of the

washer.

[] UNPACK THE WASHER

After the washer is in the home, remove the
carton and Styrofoam shipping base from

the washer.

SWITCH WASHER AND DRYER

BACKSPLASHES (OPTIONAL)

If necessary, switch the backsplashes for the

washer and dryer (see "Switching the Washer

and Dryer Backsplashes").

21

Installation Instructions

[] ATTACH WATER HOSES TO WASHER

Thread the hot water hose onto the washer
hot water connection (ORANGE) and the cold

water hose onto the cold water connection

(BLUE). Hand tighten; then make an
additional 1/8 turn with pliers.

[] MOVE WASHER CLOSE TO

HOUSE UTILITIES

Move the washer as close to the final location
as possible, leaving enough room to make

water, drain and electrical connections to the

home.
The minimum required rear clearance is 3".

[] CONNECT WATER HOSES TO

HOUSE UTILITIES

Connect the water hoses to the HOT and
COLD water valves of your home. Hand

tighten, plus make an additional 1/4 turn
with pliers.

[] ATTACH DRAIN HOSE TO

HOUSE DRAIN

Firmly insert the free end of the drain hose
into the drain opening of your home. Make

sure the soft rubber end is completely inside

the drain opening.

• If the water valves and drain are built into
the wall, fasten the drain hose to one of the

water hoses with the cable tie (ribbed side
on inside).

• If your drain is a standpipe, fasten the drain

hose to the standpipe with the cable tie
provided.

3"

Cable Tie

Cable Tie

22

Installation Instructions

[] SET REAR LEGS

Remove the level and tilt the washer forward
(pivot on front legs) about 4 to 6 inches and

gently lower the rear legs back onto the floor.
This action will set rear leg adjustments to
correspond to front settings.

[] LEVEL THE WASHER

[] ATTACH SERIAL CABLE FOR

WASHER/DRYER
COMMUNICATION

(if desired)

Attach the serial cable shipped with the dryer

for washer/dryer communication to the serial
port on the back of the washer.

Serial Port

Rear of Washer

Move the washer into final position.

• To check if the washer is level side to side,
open the lid and place a level at the back of

the opening above the dispenser drawer.

• To check if the washer is level front to back,
place a level at the side of the washer on

the edge where the cabinet side meets the
top cover.

L_Raise

If the washer is not level, adjust the front
leveling legs. Turn clockwise to raise,

counterclockwise to lower.

23

Installation Instructions

[] PLUG WASHER IN

[] WASHER STARTUP

Press the POWER button.

pOWER

NOTE: If the washer has been exposed to

temperatures below freezing for an extended

period of time, allow it to warm up before
pressing POWER. Otherwise, the display will

not come on.
The washer is now ready for use.

SERVICING

-&WARNING - Label all wires prior

to disconnection when servicing controls.
Wiring errors can cause improper and

dangerous operation after
servicing/installation.

For replacement parts and other information,
refer to the Owner's Manual for servicing

phone numbers.

24

Installation Instructions

SWITCHING THE WASHER AND DRYER

BACKSPLASHES (not required for most installations)

When viewed from the front, the washer is
shipped for installation on the left and the

dryer is shipped for installation on the right.
If your hose utility connections are arranged

so that the units must be installed with the
washer on the right and the dryer on the

left, you can switch the backsplashes of the
washer and dryer in order to maintain the
proper curved appearance.

J

[] REMOVE WASHER BACKSPLASH

Place a towel over the lid of the washer to
prevent scratches to the surface.

Remove the two outer screws from the rear
of the washer backsplash, Rotate backsplash

forward and lift off.

_' Screw

Rear of Washer

TOOLS YOU WILL NEED

[] #2 Phillips screwdriver [] Towel (2)

WARNING!

Make sure the washer and dryer are
unplugged.

[] REMOVE BACKSPLASH REAR

COVER

Remove the two screws holding the washer
backsplash to the rear cover.

Pull off the rear cover.

Rear Cover

25

Installation Instructions

[] DISCONNECT WASHER

CONTROL BOARD

Disconnect the ribbon at the right of the
control board by pulling the connector at the

end of the ribbon off the metal pins on the
control board.

NOTE: Do not disconnect any other wires
from the control board.

Rear of Washer

[] REMOVE DRYER BACKSPLASH

Place a towel over the top surface of the dryer

to prevent scratches to the surface.

Remove the four screws from the rear of the
dryer backsplash. Rotate backsplash forward

and lift off.

\

Rear of Dryer

[] REMOVE CONTROL BOARD

FROM WASHER BACKSPLASH

Remove the four screws holding the control
board to the backsplash. Remove the control

board and set it aside.

Screws

[] DISCONNECT DRYER CONTROL

BOARD

Disconnect the ribbon at the right of the
control board by pulling the connector at the

end of the ribbon off the metal pins on the
control board.

NOTE: Do not disconnect any other wires
from the control board.

26

Installation Instructions

[] REMOVE CONTROL BOARD

FROM DRYER BACKSPLASH

Remove the four screws holding the control
board to the backsplash. Remove the control

board and set it aside.

Screws

Screws

[] SWITCH BACKSPLASHES

Place the backsplash from the dryer on top of

the washer and place the backsplash from the
washer on top of the dryer.

[] RECONNECT DRYER CONTROL

BOARD

Connect the dryer control board to the new

backsplash by sliding the ribbon connector on

the new backsplash onto the metal pins on
the control board and pushing in. Make sure

the ribbon is not twisted before inserting the
connector.

Place the ribbon and the wire from the rear

cover under the strain relief on the new

backsplash.

[] ATTACH DRYER CONTROL

BOARD TO NEW BACKSPLASH

Attach the control board to the new
backsplash by replacing the four screws

removed from the control board earlier.
The control board will now be on the opposite

side of the dryer backsplash.

Screws

[] ATTACH DRYER BACKSPLASH

Insert the tabs on the bottom front of the
backsplash into the slots on the dryer and

rotate the backsplash into place. Secure the
new backsplash to the dryer using the four

screws removed earlier.

27

Installation Instructions

ATTACH WASHER CONTROL

BOARD TO NEW BACKSPLASH

Replace the four screws removed from the

control board earlier.

The control board will now be on the
opposite side of the washer backsplash.

r_l RECONNECT WASHER

CONTROL BOARD

ATTACH WASHER BACKSPLASH

Using the two small screws removed earlier,

screw the new washer backsplash onto the

rear cover.

Screws

E I

Place the gray wire from the serial port under

the strain relief on the new backsplash.

Connect the washer control board to the

new backsplash by sliding the ribbon

connector on the new backsplash onto the

metal pins on the control board and pushing
in. Make sure the ribbon is not twisted

before inserting the connector.

Insert the tabs on the bottom front of the
backsplash into the slots on the washer and

rotate the backsplash into place. Press the
rear of the backsplash down to make sure it
fits properly.

Secure the new backsplash to the washer

using the two long screws removed earlier.

RECONNECT POWER SUPPLY

TO WASHER AND DRYER

• Plug the washer and dryer back in.

• Press the POWER buttons on both the
washer and dryer to make sure both

control boards are properly connected.

28

Problem Solver

w w w. (; E,4 p p Ii a n ce,s. c0m

For a complete list of solutions to common washer problems, use the
Troubleshooting Tips feature located by pressing the HELP button

while on the washer Home Screen (see Using the Troubleshooter).

If your washer will not operate, check the Problem Solver below:

Problem Possible Cause What To Do

Washer won't operate Control panel is asleep • This is nom/al. Press POWER, the Touch Screen

or any button to acfiw_te the control panel.

_'_sl_e_" is mq)lugged • Make stlI'e coi'd is plugged secm'ely into a working otlflet.

_'ater supply is turned off • Turn both hot and cold taucets flfllv on.

Controls are not set propedy • Make sure the wcle was set correcfl> close the lid and

press START.

i,id is open_satbty feature. • Close lid and reset cycle, to the begimling if necessalw.
Prevents the washer fl'om filling
and operating when lid is up

Circuit breaker/filse is • Check house circuit breaket_/filses. Replace fllses or
tripped/blown reset breaker: _'asher should have separate outlet.

Electronics need to be reset • Unplug washe_; wait 2 minutes, plug back in and press

POWER.

START was not pressed atter a • Press START.
cycle was set

Extremely low water pressm'e • Press START again,
_]_sher is too cold • If tile washer has been exposed to temperatm'es below

fl'eezing fi)r an extended period of time, allow it to waml

up betiwe pressing POWER. Otherwise, the display will

IlOt COllie oil,

Water not filling propedy Filter clogged or fill hoses may • Make sm'e that tile water \;live filte_ (blue and orange

be kinked screen must be fl'ee of solids) on the trait are not

clogged. Tm'n off water and check filter by discomlecfing
hose at machine. Check that fill hoses are not kinked

or clogged.

Energ 0, eflidencv • This is an energ 0, efficient washe_: _s a result, tile

temperatm'e settings t0r this washer may be different
than non-energy' eflident washe_.

Insufficient water supply • Make sure that the water supply is tin'ned on. Make sm'e

that the water fimcets are turned to their completely
open positions.

The washer lid is open • The washer lid inust be closed tot all washer cycle

operations. If the lid is opened dining washer
operation, all flmctions will stop, including water filling.

Incorrect fill hose cmmection * Make sure that the fill hoses comlect the hot water

supply to the hot inlet on the washe_; and the cold water
supply to the cold inlet on the washer (hot to hot, cold

to cold).

_'ater fill optimization • _'ater may not cover the top level of the dothes. This is

nomlal for this high efficiency washer: The water fill is
optimized by the system fi)r best wash i)e_-10mlance.

29

Problem Solver

www. G EA pp lia nc es. corn

For a complete list of solutions to common washer problems, use the
Troubleshooting Tips feature located by pressing the HELP button

while on the washer Home Screen (see Using the Troubleshooter).

If your washer will not operate, check the Problem Solver below:

Problem Possible Cause What To Do

Washer will not drain /_nked drain hose or drain • Ensm'e that the drain hose is not kinked. Per the

water standin_" in the tub located higher than 8' above floor recommended installation instructions, the drain outlet

Water leaks ever), load Hoses not inst;flled correctly • Check all fill and drain hose connections to ensure that

Water leaks Ove_udsing ot detergent * Ove_udsing may create leaks, and may be caused bv the

cannot be over 8' above tile floor.

they are tight and secure.

type and amount of detergent used. High efficiency
detergent is recommended. Make sure that detergent
and am' additives are put into the correct dispenser bins.

Folh)w the detergent mamdactm'er's recommendations
fi)r the amount of detergent, but ti T using less detergent,
especially if home water conditioning or water softening

milts are used.

Display blank after 9_le Fixe minutes haxe passed • This is part of nomml operation. The display is designed
has finished without input to autonlaticallv ttli'ii O_Z_'after 5 ii/iiltltes of inactivity.

Settings will remain saved alter the display has turned off.

Display LCD color Perceixed color of display • This is nomml.
appears different depends on xiewing angle
belween washer mM dryer

Washer not communicaling Dryer settings are not displayed * Tile recommended d_yer settings will be displayed only

with the dr)_'r atter the fi_t time the washer or dover touchscreen is

acfi\_Ked fi)llowing a completed wash cycle. _Mter the
recommended settings are displayed, the five minum

tinleout feature on the dryer will erase the recommended
cycle. If the I,CD times out betore the cycle is started,

you can press the washer recommended cycle button
to recall yore" previous washer load inflmnafion.

Option disabled

Make sure that tile communication featm'e is enabled.
Fi_t push the HOME button and then HELP. Then

select machine preterences and washer/d_yer
comm mfication. Press the selection bar to display "on"
and select "ok". Press the HOME button to begin cycle

selection.

Incomplete or no
dispensing of deter_t

Poor cable COllllectioIl

Detergent bins clogged fl'om
incorrect filling

If the cable c(mnecfing the washer and dryer is not
secm'ely attached, communication will be affected.

Ensure that the cable is secm'elv attached to both the
washer and dryer at the back of the milts. This should

be checked especially if the bac!<splashes were revet_ed.

Make sure that detergent and additives are put into
the correct dispenser bins. If liquid detergent is used,
make sure that the liquid detergent insert box is in the
dispenser bin. If powdered detergent is used, make sm'e
that the liquid detergent insert box is not used. i,iquids
must be put in the tid)ric softener and pre-treat bins.
For all detelgent types, al_m:s make sure that tile
dispenser box is fifllv closed beflwe the start of the cycle.

_)

Problem Solver

www. GEA pp lia nc es. corn

Problem Possible Cause What To Do

Incomplete or no Too much detergent used • Make sure that the suogested,_,.... amom_t of detergent, is

dispensing" ofdeCcr_t used per the manufactm'er's recommendations. Y(m max

(con/.) also dilute the detergent with water to he maMmum

fill line on the bin to avoid clogging. High efficiency
detergent is recommended tor this washe_:

Insufficient water supply • Make sure that the water supply is turned on. Make sure

that the water fimcets are turned to their completely
open positions.

Nomml residue * Nomml operation. Residue may remain in the bins of

the dispenser box The dispenser box may be removed
for occasional cleaning with wam_ water aild a scrtlb
brush. The liquid detergent insert box and siphon caps
may also be removed ti'om the detergent bin for
occasional cleaning, Remember that only liquid may be

used in the rid)tic softener and pre-treat bins. Powder
will not dispense ti'om the lid)tic softener or pre-treat bins.

Premature dispensing" Bleach bin filled for fimue load * Yim cannot store bleach in the dispenser for flmue use.
of bleach The bleach bin will be dispensed every load tot optimal

satiety ot the washe_:

Overfilling the bleach bin • Overfilling the bin with bleach may lead to premature

dispensing. There is a ma_mum fill line indicated on
the bleach bin to hel I) avoid overfilling.

Clo_ing'ofbleaz.h Bleach bin is not seated " Make stlre that the bleach cover is properly seated and

snapped into place betore the start ot the cycle.

Insufficient cleaning " You may remove and clean the bleach cover with wam_

water and a scrub brush to clear clogging.

Poor stain removal Stain inspector not used " Tly using the stain inspector recommended cycle.

The system optimizes washer settings according to the
type of stain specified. Mwa):s make sure that anv
additives, such as your high eflidency liquid detergent,
are added m the pre-treat dispenser bin betore starting

the cycle. Pdwavs reference wmr clothes care label heft)re
treating stains.

Presoak not selected

_]_en stain inspector is used, presoak temperature and
time is automatically selected. If um choose not m use

the stain inspectm; we recommend that you select
presoak when defining yore" wash cycle. Mways make sure
that any additives, such as yore" high efficiency liquid
detergent, are added to the pre-treat dispenser bin
betore starting the cycle. M\vm_s reterence wmr clothes
care label heft)re treating stains.

Controls do not work
double beep is heard

but control screen does
not ehan_e

Btlth)II 0I" to/IchscI'eeIl ol)tioll

was selected that is temporarily

disabled

A double beep will result if a button or touchscreen
option is selected that is temporarily disabled. For
example, pressing the start button with the washer lid
open will result in a double beep, indicating that the lid

in ust be closed betore the start button is enabled.

31

Problem Solver

www. GEApplian_es.c om

The following are normal sounds you may hear:

Sound Description

Repeated starting" and • The Hx (ho_._sh '_action spins the wash basket in one direction, then pauses and spins in
stopping" the opposite direction to clean your items.

Sound of water being" added • The washer adapts to the load size and type to add more water to the c_cle as needed.
after the washer has already • The wash load ma} be tmbalanced. If the washer senses that the load is tmbalanced, it will

been operating" stop and refill to redistribute the load.

" The washer ma} be diluting lmmch T additives to add to the wash load.

Cli&ingsound during" the • The washer will make a series of clicking noises as it changes the cleaning mode.

wash c3_te

High-pitched noise during'the • The wash basket spins iiaster to remove moistm'e fi'om theload.

spin c3rle

Water flushing" sound • The washer is diluting lmmch T additives to add to the wash load. Wash Boost additives

are dispensed dining presoak. Detergent is dispensed at the begimfing of the wash cycle.
Bleach is disi)ensed dining, the main wash. Fabric softener is dispensed dining the

final rinse.

Humming noise during • The pump is oi)erafing, to reinoxe water from the basket.

draining"
Piing noise during" the spin • The washer has special rinse features to remove detergent residue fl'om the load alter the

or rinse e)_'le main wash cycle.

Water doshingsound when • A liquid in the balance ring arotmd the wash basket helps the basket spin smoothly.

washer is turned off aad tub
is rotated

32

Washer Warranty

www. gEA pp lia _ _es. corn

All wa_n'anty se)wice p)vvided by our Facto U 8e'mJice Cente)5 or

an authorized Customer Care ® technician. 7b schedule se)wice,
on-line, 24 hours a day, visit us at www. (;EAppliances. corn or

call 800. (;E. CA RES (800. 432. 2 737).

For The Period Of."

One Yeas

From the dale g_/the
o*_it{'inal pur( ha,s_,

Second Year

o*_it{'inal pur( ha,s_,

Third through Fifth Year

t')'om tlu_dale g3/the
o*',!t_inal pumha.s_¢

Third through Tenth

Year t'}'om the dale g3/the

or,!¢inal plm:ha.s,¢

Lifetime of Product

From the dale _/ the
o_iq'inal purgium¢

We Will Replace:

An), part of the washer which tifils due to a detect in materials or workmanship. During this

full one-year warraut),, GE will also pr(wide, free ofcha_'e, all labor and related service costs to

replace the detective part.

An), part of the washer which tifils due to a detect in materials or workmanship. During this

addilimtal one-year limited warraut),, you will be responsible tot anv labor or related service cost.,;.

The suspension rod and spring assembly, and main electronic control board if any of these parts should

tifil due to a defect in materials or workananship. GE will also replace the washer lid or cover if thev
should rust under operating conditions. During this additional three-)_ar 6mired warrant); you will be

responsible fi)r anv labor or related service costs.

The direct drive motor and outer washer tub if any of these parts should tifil due to a defect in materials
or workmanship. During this additional eight-year limited warrant, you will be responsible fl)r anv

labor or related service costs.

The washer basher if it should tifil due to a detect in materials or workmanship. During this product
lifetime limited warranly, you will be responsible tot any labor or related service costs.

Slaple your r_,ceipthere.

I'ro(( (J the orig'inal plm:hase

dale is needed to obtain servi_e

under the warmnly.

What Is Not Covered:

• Service trips to your home to teach you how to use the
product.

• hnproper installation, delivery or maintenance.

• FaJhtre of the product if it is abused, misused, or

used for other than the intended purpose or used

commercially.

• Replacement of house fuses or resetting of circuit

breakers.

• Damage to the product caused by accident, fire, floods

or acts of God.

• Incidental or consequential dmnage caused by possible
defects with this applim_ce.

• Damage caused after delivery.

77_iswarranl_, is extezMed to the or{ffinal pu_rha.so and a_y .su(zeeding owno'jbr pmduct.s pu_rha.v,dji)r home use within the

USA. 1_ A la._ka, the warranty excluch_s lbe cost (f ._hipping or .v,trice calh to your home. tS_uf (if the original pu_rha._e date is

needed to obtain ._erviee under lbe warranty.
Some .stat_<sdo not allow the exclusion or limitation (j ineide_tal or eon.swue_,tial damag_<_. 77_is warranly giw<_you .qweif!e

leg_d rigi_ls, and you m(9, aho have other rigl_t._which vary .f!'om .stale to state. 7b know what your lrgal rigl_ls a'r_5consult

your lo<-alor state <-on._um<,r<{[/air_<?[fleeor your state's Attorn+3, (;eneral.

Warrantor: Genera] Electric Company. Louisville, KY 40225

33

Consmner Support

GE Appliances Web site wurw. GEAppliances.com

Have a ques0on or need assistance with your appliance? Try tile GE Appliances Web site 24 hotu_ a day,
any day ot tile year! For greater convenience and tilster service, you can now download (-)wner's Manuals,

order parts, cat;flogs, or even schedule service on-line. _)u can also "_sk Our Team ot Exl)erts"' your

questions, and so II/Hch II/OI'e...

Schedule Service www.GEAppliances.com

Expert GE repair service is only one step awa) from your doo_: Get on-line and schedule _our service at
your con'_enience 24 hems any day of tile year'. Or call 800.GE.(_AI/ES 800.432.2737) dufin{, n{mnal

business hom_.

Real Life Design Studio www.GEAppliances.com

GE supports tile Universal Design concept--products, services, and environments that can be used by
people of all ages, sizes, and capabili0es. _,\'e recognize tile need to design for a wide range of ph):sical and

mental abili0es and impaim/ents. For details of (;E's Universal Design applications, including kitchen
design ideas for people with disabili0es, check gilt O/li"_*\'eb site today. For tile hearing impaired, please
call 800.TDD.GEAC (800.833.4322).

Extended Warranties z_ww.GEAppliances.com

Purchase a GE extended warranty and learn about special discounts that are axailable while your warranty
is still in effect. Ybu can purchase it on-line an)0me or call 800.626.2224 during nomml business hours.

GE Consumer Home Services will still be there alter }our warran_ expires.

Parts and Accessories www. GEAppliances.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard, and Discover cards are accepted). Order on-line today, 24 l/otu_ e\'e_y day, or

by phone at 800.626.2002 during nomml business l/otu_.

Instructions contained in thismanual cover procedures to be performed byany user. Otherservicing generally
should be referred to qualified service personnel. Cautionmust be exercised, since improper servicing may cause

unsafe operation.

Contact Us www.GEAppliances.com

If you are not satisfied with tile service w)u receive fl'om (;E, contact us on our _4'eb site with all tile details,
including your phone numbe_; or write to: General Manage_; Customer RelaOons

(;E Appliances, Appliance Park
I*)uisville, KY 40225

Register Your Appliance www. GEApp liances,com

Register )_ur new appliance on-line--at xour corn enience! Tim ely, pr_duct regist_o,-,atu"m will"allow for
enhanced commtmica0on and prompt service under tile temps of your warranty, should tile need arise.

You may also mail in tile i)repfinted registra0on card included in tile I)acking, material.

34 15'inled i)_ Kenya