Page 1
GE Appliances
175D1807P323 49-90058 7-00 JR
www.geappliances.com
Washers
WNCD2050
Owner’s Manual
Safety Information . . . . . . . . . . . .3
Operating Instructions
Control Panel . . . . . . . . . . . . . . . . . .4
Control Settings . . . . . . . . . . . . . . . .5
Loading and Using
the Washer . . . . . . . . . . . . . . . . . .7, 8
Washer Features . . . . . . . . . . . . . . . .6
Troubleshooting Tips . . . . . .9–12
Customer Service
Product Registration . . . . .2, 13, 14
Service Telephone
Numbers . . . . . . . . . . .2, Back Cover
Warranty . . . . . . . . . . . . . . . . . . . . .15
Page 2
A Service Partnership.
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them in the upper right corner on the back of your washer.
IMPORTANT!
Fill out the Consumer Product Registration Card.
Two easy ways to register your appliance!
■ Through the internet at www.geappliances.com
■ Complete and mail the enclosed Product Registration Card
2
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
Inside you will find many helpful hints on how to use and maintain your washer properly. Just a little
preventive care on your part can save you a great deal of time and money over the life of your washer.
READ THIS MANUAL
IF YOU NEED SERVICE
You’ll find many answers to common problems in the
Before You Call For Service
section.
If you review our chart of
Troubleshooting Tips
first, you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone call away. A list of toll-free
customer service numbers is included in the back section.
OR
Visit our Website at
www.geappliances.com
Page 3
■ Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather.
■ Remove the colored protective film from the
control panel.
■ Properly ground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire
or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
WATER HEATER SAFETY
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks
or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on
all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance
which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape.
Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions sheet, visit our Website at: www.geappliances.com.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
■ Keep the area underneath and around your
appliances free of combustible materials such as
lint, paper, rags, chemicals, etc.
■ Close supervision is necessary if this appliance is used
by or near children. Do not allow children to play on,
with, or inside this or any other appliance.
YOUR LAUNDRY AREA
■ Never reach into washer while it is moving. Wait
until the machine has completely stopped before
opening the lid.
■ Do not mix chlorine bleach with ammonia or acids
such as vinegar and/or rust remover. Mixing
different chemicals can produce a toxic gas which
may cause death.
■ Do not wash or dry articles that have been cleaned in,
washed in, soaked in, or spotted with combustible or
explosive substances (such as wax, oil, paint, gasoline,
degreasers, dry-cleaning solvents, kerosene, etc.) which
may ignite or explode. Do not add these substances to
the wash water. Do not use or place these substances
around your washer or dryer during operation.
■
The laundry process can reduce the flame retardancy
of fabrics. To avoid such a result, carefully follow the
garment manufacturer’s wash and care instructions.
■ To minimize the possibility of electric shock, unplug
this appliance from the power supply or disconnect
the washer at the household distribution panel by
removing the fuse or switching off the circuit breaker
before attempting any maintenance or cleaning.
NOTE:
Pressing
PAUSE
or
STOP/CANCEL
does
NOT
disconnect the appliance from the power supply.
■ Never attempt to operate this appliance if it is damaged,
malfunctioning, partially disassembled, or has missing
or broken parts, including a damaged cord or plug.
WHEN USING THE WASHER
■ Turn off water faucets to relieve pressure on hoses
and valves and to minimize leakage if a break or
rupture should occur. Check the condition of the
fill hoses; they may need replacement after 5 years.
■ Before discarding a washer, or removing it from
service, remove the washer lid to prevent children
from hiding inside.
■ Do not attempt to repair or replace any part of this
appliance unless specifically recommended in this
Owner’s Manual, or in published user-repair
instructions that you understand and have the skills
to carry out.
■ Do not tamper with controls.
WHEN NOT IN USE
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
3
Use this
appliance
only for its
intended
purpose as
described in
this Owner’s
Manual.
Page 4
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
Model WNCD2050
Quick Start Guide
SPIN
ONLY
CLOTHES CARE SELECTION
AUTOMA
FILL WASH RINS
WHITE COTTONS:
COLORED COTTONS:
BRIGHT COLORS:
PERM PRESS:
DELICATES:
SPIN ONLY:
START
PAUSE
• Add detergent
• Add diluted fabric
softener
• Add clothes
• Select wash cycle
• Check load size setting
• Close lid
• Push
START
4
Your new washer offers the convenience of starting your wash loads by simply choosing a
CLOTHES CARE SELECTION
.
Then all you have to do is press
START
.
About the control panel.
CLOTHES CARE SELECTION
SPIN
ONLY
FILL WASH RINSE FINAL SPIN
AUTOMATIC SETTINGS
WASH AGITATION SPIN
WHITE COTTONS: HOT NORMAL FAST
COLORED COTTONS: WARM NORMAL FAST
BRIGHT COLORS: COLD NORMAL FAST
PERM PRESS: WARM GENTLE FAST
DELICATES: COLD GENTLE SLOW
SPIN ONLY: FAST
STATUS
LOAD
SIZE
EXTRA
LARGE
LARGE
MEDIUM
SMALL
START
PAUSE
STOP
CANCEL
EST. TIME
REMAINING
Page 5
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
5
About the control settings.
CLOTHES CARE SELECTION
For heavily to lightly soiled cottons, household linens, work and play clothes.
For heavily to lightly soiled cottons, household linens, work and play clothes
.
For non-colorfast cottons and blends, and items that are labeled cold wash by the fabric manufacturer.
For knits, wrinkle-free and permanent press items.
For lingerie and items labeled delicate with light soils. Provides periods of agitation and soak during
wash and rinse.
Spin and drain any cycle at any time.
LOAD SIZE
A
LOAD SIZE
setting is automatically set when the
CLOTHES CARE SELECTION
is chosen. The
LOAD SIZE
setting can be changed by pressing the pad for the size you want.
Loosely load clothes no higher than the top row of holes in the washer tub. The water level should just
cover the clothes.
START/PAUSE
Press
START
to begin the cycle. Pressing
START
again or raising the lid will
PAUSE
the cycle.
■ Press twice to select the last cycle used and start the washer.
■ If the washer is running, press once to interrupt the cycle; press again to continue the cycle.
1
2
3
SPIN
ONLY
EXTRA
LARGE
LARGE
MEDIUM
SMALL
START
PAUSE
STOP/CANCEL
This pad should
not
be used to interrupt or pause a cycle.
Pressing this pad will cancel the current settings and the settings will be lost.
STOP
CANCEL
Estimated Time Remaining
■ Displays the approximate time remaining until the end of the cycle.
■ If the estimated time remaining is more than 60 minutes, “1H” will flash in the display,
followed by the additional remaining minutes. When the time remaining is less than
60 minutes, the timer will count down.
■ Cycle time is affected by how long it takes the washer to fill. This depends on the water
pressure in your home. The “smart” timer “learns” the amount of time it takes to fill
your washer and adjusts the total time accordingly.
EST. TIME
REMAINING
Page 6
Operating Instructions
Safety Instructions
Customer Service
Troubleshooting Tips
6
About washer features.
The Agitator Cap or Fabric Softener Dispenser
The agitator cap
fits into the top of the
agitator. If it accidentally comes off, simply
put it back on.
The fabric softener dispenser
automatically
releases liquid fabric softener at the proper
time during the cycle.
Do not stop the washer during the first spin.
This will cause the dispenser to empty too
soon.
To use, follow these steps:
Make sure dispenser is securely attached
to agitator.
Use only liquid fabric softener.
Pour into dispenser, using amount
recommended on package.
Never pour fabric softener directly on
clothes. It may stain them.
Add water to dispenser until it reaches
the maximum fill line.
3
2
1
Do not pour anything into the agitator if
the agitator cap or dispenser is removed.
Cleaning the Fabric Softener Dispenser
Remove the dispenser from the top of the agitator.
Separate the dispenser cup from the cover by grasping the top and pushing down on
the inside of the cup with your fingers. Dispenser cup will pop free from the cover.
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the
following solution:
■
1 US gallon (3.8 liters) warm water
■
1/4 cup (60 ml) heavy duty liquid detergent
■
1 cup (240 ml) bleach
If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff
brush; you may roughen the surface of the dispenser.
Rinse and reassemble dispenser. Place dispenser back on the agitator.
5
4
3
2
1
Separate for cleaning.
Liquid Bleach Dispenser
The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.
Check clothing care labels for special instructions.
Measure liquid bleach carefully, following instructions on the bottle.
■
Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
■
Do not pour powdered bleach into bleach dispenser.
Before starting the washer, pour measured amount of bleach directly into bleach
dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered
bleach, add it into the wash basket with your detergent.
■
Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can
produce a toxic gas which may cause death.
3
2
1
Page 7
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
7
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Sorting Wash Loads
Proper Use of Detergent
Using too little or too much detergent is a common
cause of laundry problems.
You can use less detergent if you have soft water,
a smaller load, or a lightly soiled load.
Loading the Washer
Load dry items loosely, no higher than the top
row of holes in the washer basket. When loading
wet items make sure you set the load/water level
high enough to allow the items to move freely.
Water level should just cover the clothes. To add
items after washer has started, lift the lid and
submerge additional items next to the agitator.
■
Do not wrap long items like sheets or pants
around the agitator.
■
Do not wash fabrics containing flammable
materials (waxes, cleaning fluids, etc.).
■
Agitation will not start with the lid up.
Sort by color (whites, lights, colors), soil level,
fabric type (sturdy cottons, easy care, delicates),
and whether the fabric produces lint (terry cloth,
chenille), or collects lint (velveteen, corduroy).
Page 8
8
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
Machine
wash
cycle
Normal
Permanent Press/
wrinkle resistant
Gentle/
delicate
Hand wash
Do not wash Do not wring
Water
temperature
Hot
(50°C/120°F)
Warm
(40°C/105°F)
Cold/cool
(30°C/85°F)
Tumble
dry
Dry
Normal
Permanent Press/
wrinkle resistant
Gentle/
delicate
Do not tumble dry
Do not dry
(used with
do not wash)
Heat
setting
High
Medium
Low
No heat/air
Special
instructions
Line dry/
hang to dry
Drip dry
Dry flat
In the shade
Bleach
symbols
Any bleach
(when needed)
Only non-chlorine bleach
(when needed)
Do not bleach
Below are fabric care label “symbols” that affect the clothing you will be laundering.
WASH LABELS
DRY LABELS
BLEACH LABELS
Care and Cleaning of the Washer
Wash Basket:
Leave the lid open after washing to
allow moisture to evaporate. If you want to clean the
basket use a clean soft cloth dampened with liquid
detergent, then rinse. (Do not use harsh or gritty
cleaners.)
Fill Hoses:
Hoses connecting washer to faucet should
be replaced every 5 years.
Lint Filter:
The lint filter is located under the agitator.
It is self-cleaning and requires no maintenance.
Exterior:
Immediately wipe off any spills. Wipe with
damp cloth. Try not to hit surface with sharp objects.
Moving and Storage:
Ask the service technician to
remove water from drain pump and hoses. Do not
store the washer where it will be exposed to the
weather. In the
United States
call the GE Answer
Center®, 800.626.2000 for information on how to
keep the tub stationary when moving the washer.
In
Canada
write to Manager, Consumer Relations,
Camco Inc., 1 Factory Lane, Suite 310, Moncton,
N.B. E1C 9M3.
Long Vacations:
Be sure water supply is shut off at
faucets. Drain all water from hoses if weather will
be below freezing.
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Fabric Care Labels
Page 9
9
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
PERFORMANCE Possible Causes What To Do
Clothes too wet
Incorrect spin speed • Make sure the spin cycle selected matches the load you
selected are washing. Some fabrics will feel wetter when rinsed
with cold water.
Colored spots
Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.
• Pretreat stain and rewash.
Dye transfer • Sort whites or lightly colored items from dark colors.
Grayed or yellowed
Not enough detergent • Use more detergent (especially with larger loads)
Be sure to follow detergent manufacturer’s directions.
Hard water • Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Make sure water heater is delivering water at
120°F.–140°F. (48°C.–60°C.).
Washer is overloaded • Select load size to match clothes load.
Detergent is not • Add detergent as wash basket fills with water before
dissolving you load clothes.
Dye transfer • Sort clothes by color. If fabric label states
wash separately,
unstable dyes may be indicated.
Lint or residue on
Clothes are air or line dried • If you do not dry your clothes with a clothes dryer, your
clothes
clothes may retain more lint.
Incorrect sorting • Separate lint producers from lint collectors.
Washing too long • Wash small loads for a shorter time than larger loads.
Detergent not dissolving • Add detergent as wash basket fills with water, before you
load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
Overloading • Load clothes no higher than the top row of holes in the
washer tub.
• Make sure load size selected matches clothes load size.
Incorrect use of fabric softener • Check fabric softener package for instructions and follow
directions for using dispenser.
Pilling
Result of normal wear on • While this is not caused by the washer, you can slow the
poly-cotton blends and pilling process by washing garments inside out.
fuzzy fabrics
clothes
Page 10
10
Operating Instructions Safety Instructions
Customer Service
Troubleshooting Tips
PERFORMANCE (cont.) Possible Causes What To Do
Snags, holes, tears, rips
Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons, and zippers.
or excessive wear
buttons, belt buckles,
• Remove loose items like pins, objects in pockets
zippers, and sharp objects
and sharp buttons.
left in pockets
• Turn knits (which snag easily) inside out.
Undiluted chlorine bleach • Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach • Rinse items that may have chemicals on them before
or dye, permanent wave washing.
solution
Wrinkling
Improper sorting • Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Try a fabric softener.
Overloading or • Load your washer so clothes have enough room
incorrect water level to move freely.
Incorrect wash and • Match Cycle selection to the type of fabric you are
dry cycles washing (especially for easy care loads).
Repeated washing in • Wash in warm or cold water.
water that is too hot
OPERATION Possible Causes What To Do
Washer pauses in cycle
The
DELICATES
cycle was chosen • This is normal. The
DELICATES
cycle has a short soak
period.
Washer won’t operate
Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.
Controls are not set properly • Check controls.
Lid is open • Close lid.
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should have separate outlet.
Electronics need to be reset • Unplug washer, wait 2 minutes, plug back in,
and press
START
.
START
was not pressed • Press
START
.
Extremely low water pressure • Press
START
again.
Before you call for service…
Troubleshooting Tips
Page 11
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
11
WATER Possible Causes What To Do
Too many suds
Type of detergent • Switch to a lower sudsing detergent brand and follow
instructions on package.
Very soft water • Try less detergent.
Too much detergent • Measure your detergent carefully. Use less soap if you
have soft water, a smaller load, or a lightly soiled load.
Water leaks
Fill hoses or drain hose is • Make sure hose connections are tight at faucets
improperly connected and at washer.
• Make sure end of drain hose is properly connected
to washer and correctly inserted in and secured to
drain facility.
Household drain may • Check household plumbing. You may need to call a
be clogged plumber.
Constant water pressure • Tighten hoses at the faucets and turn the water off after
to the fill hoses at the each use.
water source
• Check condition of the fill hoses; they may need
replacement after 5 years.
Using too much detergent • Use less detergent. Use less soap if you have soft water, a
in washer smaller load, or a lightly soiled load.
Water temperature
Control is not set properly • Check water temperature control and adjust.
is incorrect
Water supply is turned off • Turn both hot and cold faucets fully on and make sure
or improperly connected hoses are connected to correct faucets.
Water valve screens are •
Turn off the water source and remove the water connection
stopped up
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
House water heater is • Make sure house water heater is delivering water
not set properly at 120°F.–140°F.(48°C.–60°C.).
Water pumped out
Lid lifted or cycle was put in • Reset cycle.
before cycle is
pause for over 24 hours
complete
Water won’t drain
Drain hose is kinked or • Straighten drain hose and make sure washer is not sitting
improperly connected on it.
• Top of drain outlet should be less than 8 ft (2.5 m)
above floor.
Water spraying during
Washer in spin cycle • Spray rinse during a spin cycle is normal.
spin cycle
Page 12
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
12
Before you call for service…
Troubleshooting Tips
OTHER Possible Causes What To Do
Labels on the exterior
Occasionally the adhesive • Use a hair dryer set at the lowest heat setting, directing
of the washer will not
used on the labels does the air at the label for a short amount of time. This will
peel off cleanly
not release cleanly release the adhesive easily, without damaging the surface
of the washer.
NOISE Possible Causes What To Do
Washer is noisy
Washer is uneven • To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4″(11 cm) and set down.
Washer load is • Press
PAUSE
to stop the washer, open the lid and
unbalanced redistribute the load evenly. Close the lid and press
START
.
Shipping rod is still assembled • To remove shipping rod from washer, pull yellow tag and
in unit attached rod from the bottom right hand side of washer.
Washer is sitting too close • Pull washer away from the wall; about 4″(11 cm)
to wall (causes knocking is needed.
during cycle)
WATER (cont.) Possible Causes What To Do
Washer did not fill to
Extremely low water pressure • Press the
START
button again.
Inlet hoses are kinked • Straighten hoses.
Water valve screens are •
Turn off the water source and remove the water connection
stopped up
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
Water fills and drains
Drain stand pipe is too low • Drain stand pipe must be above 30″.
at the same time
chosen level
(START/PAUSE lights
are flashing)
Page 13
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
GE Service Protection Plus
™
GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus
™
—comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance.
Anywhere. Anytime.*
Please place in envelope and mail to:
✁
Cut here
13
Page 14
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at www.geappliances.com.
Consumer Product Ownership Registration
Important
Mail
Today!
First
Name
Mr. ■■ Ms. ■■ Mrs. ■■ Miss ■■
Street
Address
City
State
Date Placed
In Use
Month
Day
Year
Zip
Code
Apt. #
Last
Name
Phone
Number
_
_
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1
23
Model Number Serial Number
✁
Cut here
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the
unlikely event of
a
safety modification.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
(800-432-2737).
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Model Number Serial Number
E-mail Address
Occasionally, we may allow selected companies to send you information.
■■ Check here if you do not want this information.
14
Page 15
GE Washer Warranty
WNCD2050
All warranty service provided by our Factory Service Centers or an authorized Customer Care
®
technician. For service, in the United States, call 1-800-GE-CARES. In Canada, call 1-800-361-3400.
One Year Any part
of the washer which fails due to a defect in materials or workmanship. During this
From the date of the full one-year warranty,
we will also provide,
free of charge,
all labor and in-home service to replace
original purchase
the defective part.
For The Period Of: We Will Replace:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for use within the USA. In Alaska, the
warranty excludes the cost of shipping or service calls to your home or business.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or
your state’s Attorney General.
■ Service trips to your home or business to teach you how
to use the product.
■ Improper installation.
■ Failure of the product if it is abused, misused, or used
for other than the intended purpose.
■ Replacement of fuses or resetting of circuit breakers.
■ Damage to product caused by accident, fire, floods or
acts of God.
■ Incidental or consequential damage caused by possible
defects with this appliance.
What Is Not Covered (for customers in the United States):
Warrantor: General Electric Company. Louisville, KY 40225
15
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
What Is Not Covered (for customers in Canada):
■ Service trips to your home or business to teach you how
to use the product.
■ Improper installation.
If you have an installation problem, contact your
dealer or installer. You
are responsible for providing
adequate
electrical, exhausting and other connecting
facilities.
■
Replacement of fuses or resetting
of circuit breakers.
■ Failure of the product if it is misused, or used for
other than the intended purpose.
■
Damage to product caused by accident,
fire, floods or
acts of God.
WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES.
Warrantor: CAMCO INC.
Page 16
16
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
Printed in Louisville, KY
Service Telephone Numbers.
GE Answer Center
®
In the U.S.: 800-626-2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
In Canada,
contact: Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310,
Moncton, N.B., E1C 9M3.
OR
Visit our Website at
www.geappliances.com
In-Home Repair Service
In the U.S.: 800-432-2737
Expert GE repair service is only a phone call away.
In Canada,
call 1-800-361-3400.
Special Needs Service
In the U.S.: 800-626-2000
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
In the U.S., call 800-TDD-GEAC (800-833-4322).
In Canada,
contact: Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310,
Moncton, N.B., E1C9M3.
Service Contracts
In the U.S.: 800-626-2224
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
In Canada,
call 1-800-461-3636.
Parts and Accessories
In the U.S.: 800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
In Canada,
call 1-800-361-3400.
Service Satisfaction
If you are not satisfied with the service you receive from GE:
First,
contact the people who serviced your appliance.
Next,
if you are still not pleased,
in the U.S.,
write all the details—including your phone number—to:
Manager, Customer Relations, GE Appliances, Appliance Park, Louisville, KY 40225; or,
in Canada,
to Director, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310, Moncton, N.B.,
E1C 9M3.
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