GE WMSE4190, WNSE4200, WPSE4200, WPSE4270, WPSE5290 Owner’s Manual
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<![endif]>WashersProfile
GE Appliances
Safety Information
Important Safety Information . .3
Operating Instructions
Control Panels . . . . . . . . . |
. . .4, 5 |
Control Settings . . . . . . . . . |
. .6, 7 |
Features . . . . . . . . . . . . . . . . |
. .8, 9 |
Loading and Using |
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the Washer . . . . . . . . . . . . . |
10, 11 |
Troubleshooting Tips
Before You Call
For Service . . . . . . . . . . . . . .12–14
Customer Service
Product Registration . . . . .15, 16 Service Telephone
Numbers . . . . . . . . . . .Back Cover Warranty for Customers
in Canada . . . . . . . . . . . . . . . . . .19 Warranty for Customers
in the USA . . . . . . . . . . . . . . . . .18
Owner’s Manual
WASE4220 WPSE4270
WMSE4190 WPSE5290
WNSE4200 WSSE4220
WPSE4200
Profile
Laveuses
Manuel d’utilisation
La section française commence à la page 21
Profile
Lavadoras
Manual del propietario
La sección en español empieza en la página 36
www.geappliances.com |
175D1807P322 49-90057-1 05-00 JR |
<![endif]>Safety Instructions
<![if ! IE]><![endif]>Operating Instructions
<![if ! IE]><![endif]>Troubleshooting Tips
<![if ! IE]><![endif]>Customer Service
Congratulations!
You Are Now Part of the GE Family.
A Service Partnership.
IMPORTANT!
Fill out the Consumer Product Registration Card.
Two easy ways to register your appliance
■Through the internet at www.geappliances.com
■Complete and mail the enclosed Product Registration Card
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them in the upper right corner on the back of your washer.
READ THIS MANUAL
Inside you will find many helpful hints on how to use and maintain your washer properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your washer.
IF YOU NEED SERVICE
You’ll find many answers to common problems in the Before You Call For Service section.
If you review our chart of Troubleshooting Tips first, you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section. Or, in the United States, you can always call the GE Answer Center®,at 800.626.2000, 24 hours a day, 7 days a week.
In Canada, call 1-800-361-3400.
OR
Visit our Website at www.geappliances.com
2
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING! For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
WATER HEATER SAFETY
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet, you can receive one by calling, toll-free, in the United States the GE Answer Center®, 800.626.2000. In Canada, call, 1-800-361-3400.
■ Install or store where it will not be exposed to |
■ Properly ground washer to conform with all governing |
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temperatures below freezing or exposed to the weather. |
codes and ordinances. Follow details in Installation |
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YOUR LAUNDRY AREA |
Instructions. |
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■ Keep the area underneath and around your |
■ Close supervision is necessary if this appliance is used |
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appliances free of combustible materials such as |
by or near children. Do not allow children to play on, |
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lint, paper, rags, chemicals, etc. |
with, or inside this or any other appliance. |
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WHEN USING THE WASHER |
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Use this appliance only for its intended purpose as described in this Owner’s Manual.
■Never reach into washer while it is moving. Wait until the machine has completely stopped before opening the lid.
■Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing different chemicals can produce a toxic gas which may cause death.
■Do not wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.) which may ignite or explode. Do not add these substances to the wash water. Do not use or place these substances around your washer or dryer during operation.
■The laundry process can reduce the flame retardancy of fabrics. To avoid such a result, carefully follow the garment manufacturer’s wash and care instructions.
■To minimize the possibility of electric shock, unplug this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning. NOTE: Pressing PAUSE does NOT disconnect the appliance from the power supply.
■Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
WHEN NOT IN USE
■Turn off water faucets to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; they may need replacement after 5 years.
■Before discarding a washer, or removing it from service, remove the washer lid to prevent children from hiding inside.
■Do not attempt to repair or replace any part of this appliance unless specifically recommended in this Owner’s Manual, or in published user-repair instructions that you understand and have the skills to carry out.
■Do not tamper with controls.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
3
<![endif]>Instructions Safety
<![if ! IE]><![endif]>Instructions Operating
<![if ! IE]><![endif]>Tips Troubleshooting
<![if ! IE]><![endif]>Service Customer
<![endif]>Safety Instructions
<![if ! IE]><![endif]>Operating Instructions
<![if ! IE]><![endif]>Troubleshooting Tips
<![if ! IE]><![endif]>Customer Service
About the washer control panel.
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• Add clothes |
• Select load size and |
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other wash options |
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• Select wash cycle |
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• Close lid |
• Add detergent |
Quick Start Guide |
• Push START |
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NOTE: When making a selection with any knob, simply point the knob anywhere within the shaded range for that setting.
Model WASE4220
LOAD SIZE |
4 |
RINSE 2ND |
FINAL |
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VARIABLE |
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RINSE |
SPIN |
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SUPER |
RESET |
NORMAL |
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FAST |
AUTO SOAK |
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EXTRA |
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15 MIN |
EASY CARE |
START |
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LARGE |
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HEAVY |
WRINKLE FREE |
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PERM. PRESS |
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SMALL |
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KNITS |
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MEDIUM |
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LIGHT |
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STOP/PAUSE |
LARGE |
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GENTLE |
HANDWASH |
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MEDIUM |
SLOW |
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selector and press start
Model WMSE4190
WASH TIME
LOAD SIZE |
4 CUSTOM CARE SPEEDS |
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TEMPERATURE |
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OPTIONS |
FILL SOAK 15 MIN |
12 MIN |
9 MIN 6 MIN RINSE 2ND |
FINAL |
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4 LEVELS |
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WASH/SPIN |
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WASH/RINSE |
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RINSE |
SPIN |
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SPOT |
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SPRAY |
SUPER |
RESET |
NORMAL |
NORMAL |
COLD |
HOT |
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2ND |
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QUICK RINSE |
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FAST |
SLOW |
COLD |
COLD |
OFF |
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RINSE |
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ONLY |
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LARGE |
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MEDIUM |
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COTTONS |
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HEAVY |
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EASY CARE |
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HEAVY |
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MEDIUM |
WRINKLE FREE |
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PERM. PRESS |
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KNITS |
MEDIUM |
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EXTRA HEAVY |
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LIGHT |
START |
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GENTLE |
GENTLE |
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STOP/PAUSE |
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DELICATES |
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SMALL |
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SLOW |
FAST |
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WARM |
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EXTENDED |
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AUTO SOAK |
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AUTO SOAK |
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COLD |
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SPIN |
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15 MIN |
30 MIN |
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To select another cycle during operation turn selector and press start
Model WNSE4200
WASH TIME
LOAD SIZE |
4 CUSTOM CARE SPEEDS |
TEMPERATURE |
OPTIONS |
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FILL SOAK 15 MIN 12 MIN |
9 MIN |
6 MIN RINSE 2ND |
FINAL |
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VARIABLE |
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WASH/SPIN |
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WASH/RINSE |
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RINSE |
SPIN |
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SUPER RESET |
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QUICK |
SPIN |
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NORMAL |
NORMAL |
WARM |
HOT |
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2ND |
EXTRA |
RINSE |
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FAST |
SLOW |
COLD |
COLD |
OFF |
RINSE |
LIGHT |
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HEAVY |
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EXTRA |
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EASY CARE |
START |
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LARGE |
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COTTONS |
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MEDIUM |
WRINKLE FREE |
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PERM. PRESS |
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SMALL |
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MEDIUM |
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KNITS |
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LIGHT |
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HEAVY |
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STOP/PAUSE |
LARGE |
GENTLE |
GENTLE |
COLD |
WARM |
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DELICATES |
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MEDIUM |
SLOW |
FAST |
COLD |
WARM |
EXTENDED |
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EXTRA |
AUTO |
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SPIN |
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SOAK SOAK |
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15 MIN |
30 MIN |
To select another cycle during operation turn selector and press start
4
Model WPSE4200
WASH TIME
LOAD SIZE |
4 CUSTOM CARE SPEEDS |
TEMPERATURE |
OPTIONS |
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FILL SOAK 15 MIN 12 MIN |
9 MIN |
6 MIN RINSE 2ND |
FINAL |
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4 LEVELS |
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WASH/SPIN |
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WASH/RINSE |
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RINSE |
SPIN |
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SUPER RESET |
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QUICK |
SPIN |
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NORMAL |
NORMAL |
WARM |
HOT |
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2ND |
EXTRA |
RINSE |
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FAST |
SLOW |
COLD |
COLD |
OFF |
RINSE |
LIGHT |
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HEAVY |
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LARGE |
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COTTONS |
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EASY CARE |
START |
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WRINKLE FREE |
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MEDIUM |
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PERM. PRESS |
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MEDIUM |
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KNITS |
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LIGHT |
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MEDIUM |
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HEAVY |
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STOP/PAUSE |
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GENTLE |
GENTLE |
COLD |
WARM |
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DELICATES |
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SMALL |
SLOW |
FAST |
COLD |
WARM |
EXTENDED |
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EXTRA |
AUTO |
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SPIN |
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SOAK SOAK |
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15 MIN |
30 MIN |
To select another cycle during operation turn selector and press start
Model WPSE4270
WASH TIME
LOAD SIZE |
4 CUSTOM CARE SPEEDS |
TEMPERATURE |
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OPTIONS |
FILL SOAK 15 MIN 12 MIN |
9 MIN |
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6 MIN RINSE 2ND |
FINAL |
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VARIABLE |
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WASH/SPIN |
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WASH/RINSE |
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RINSE |
SPIN |
SPOT |
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QUICK |
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SPRAY |
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SUPER RESET |
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SPIN |
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NORMAL |
NORMAL |
WARM |
HOT |
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2ND |
EXTRA LIGHT |
RINSE |
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FAST |
SLOW |
COLD |
COLD |
OFF |
RINSE |
LIGHT |
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HEAVY |
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EXTRA |
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EASY CARE |
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LARGE |
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COTTONS |
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MEDIUM |
WRINKLE FREE |
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PERM. PRESS |
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SMALL |
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MEDIUM |
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KNITS |
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LIGHT |
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HEAVY |
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HANDWASH |
START |
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LARGE |
GENTLE |
GENTLE |
COLD |
WARM |
EXTENDED |
2ND RINSE |
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STOP/PAUSE |
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DELICATES |
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MEDIUM |
SLOW |
FAST |
COLD |
WARM |
SPIN |
& EXTENDED |
EXTRA |
AUTO |
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SPIN |
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SOAK |
SOAK |
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15 MIN |
30 MIN |
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To select another cycle during operation turn selector and press start
Model WPSE5290
WASH TIME
LOAD SIZE |
5 CUSTOM CARE SPEEDS |
TEMPERATURE |
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OPTIONS |
FILL |
SOAK 15 MIN |
12 MIN |
9 MIN |
6 MIN RINSE 2ND |
FINAL |
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VARIABLE |
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WASH/SPIN |
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WASH/RINSE |
(AUTO END OF CYCLE SIGNAL) |
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RINSE |
SPIN |
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SPOT |
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QUICK |
QUICK |
SPIN |
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SPRAY |
SUPER RESET |
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NORMAL |
NORMAL |
WARM |
HOT |
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2ND |
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WASH |
RINSE |
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LIGHT |
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AUTO SOAK |
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FAST |
SLOW |
COLD |
COLD |
OFF |
RINSE |
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EXTRA |
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MEDIUM |
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15 MIN |
EASY CARE |
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LARGE |
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HEAVY |
WRINKLE FREE |
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HEAVY |
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PERM. PRESS |
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SMALL |
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KNITS |
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MEDIUM |
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GENTLE |
GENTLE |
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SIGNAL |
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2ND RINSE |
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EXTRA HEAVY |
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START |
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LIGHT |
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LARGE |
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COLD |
WARM |
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SPIN |
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AUTO |
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STOP/PAUSE |
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SOAK |
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HANDWASH |
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MEDIUM |
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WARM |
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AUTO |
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HANDWASH |
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EXTENDED |
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15 MIN |
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SOAK REG. SOAK 15 MIN |
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SLOW |
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SPIN |
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30 MIN |
DELICATES |
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Super Capacity Plus | 29 Cycle | Heavy Duty | Exclusive Auto Balance System | |
Hush Quiet | PerfecTemp |
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To select another cycle during operation turn selector and press start |
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Model WSSE4220
WASH TIME
LOAD SIZE |
4 CUSTOM CARE SPEEDS |
TEMPERATURE |
OPTIONS |
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FILL SOAK 15 MIN 12 MIN |
9 MIN |
6 MIN RINSE 2ND |
FINAL |
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VARIABLE |
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WASH/SPIN |
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WASH/RINSE |
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RINSE |
SPIN |
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SUPER RESET |
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QUICK |
SPIN |
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NORMAL |
NORMAL |
WARM |
HOT |
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2ND |
EXTRA |
RINSE |
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FAST |
SLOW |
COLD |
COLD |
OFF |
RINSE |
LIGHT |
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HEAVY |
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EXTRA |
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START |
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LARGE |
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COTTONS |
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EASY CARE |
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WRINKLE FREE
SMALL 
MEDIUM MEDIUM PERM. PRESS KNITS
STOP/PAUSE
LARGE |
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GENTLE |
GENTLE |
COLD |
WARM |
AUTO |
EXTENDED |
HEAVY |
LIGHT |
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MEDIUM |
SLOW |
FAST |
COLD |
WARM |
SOAK |
SPIN |
EXTRA HEAVY |
DELICATES |
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To select another cycle during operation turn selector and press start
5
<![endif]>Instructions Safety
<![if ! IE]><![endif]>Instructions Operating
<![if ! IE]><![endif]>Tips Troubleshooting
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About the control settings.
Color Logic
Select the correct TEMPERATURE setting. Match the particular color below the words with the same color on the WASH/SPIN SPEED setting. Next, match the color again with the same color on the Cycle Selector knob.
Example: Washing a load of medium soiled whites, such as towels and sheets.
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Choose the LOAD SIZE. |
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Choose the TEMPERATURE setting—for this load it would be the HOT COLD (which is a |
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Choose the WASH/SPIN SPEED setting that matches that color—for this load it would be the |
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NORMAL FAST. |
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Turn the Cycle Selector knob to the area that has the same color as the TEMPERATURE and |
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WASH/SPIN SPEED settings you have chosen—for this load it would be the COTTONS area. |
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Turn the knob to the MEDIUM setting.
Load Size
Loosely load clothes no higher than the top row of holes in the washer tub. The water level should just cover the clothes.
Custom Care Wash/Spin Speeds
The agitator moves clothes around for a cleaner wash; the basket spins later in the cycle to release water from the load. The Wash/Spin Speed dial sets the speed of both the agitator and the basket.
With Normal wash speed, the agitator will move at a high speed for the first few minutes, then it steps down to a moderate speed. This reduces the wear on your clothing. Use for cottons, denims and play clothes.
With Gentle wash speed, the agitator moves slower. Use for delicate and knit items.
The Fast spin speed is for durable items.
The Slow spin speed is for delicate items like sweaters and lingerie. When using Slow spin speed, clothes will be less dry than when using Fast spin speed.
The Handwash speed is for items labeled handwashable.
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Temperature
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care label or instructions when laundering.
Wash Cycle
The wash cycle controls the length of the washing process. The knob can be turned in either direction. Turning the Cycle Selector knob after starting a cycle will stop the washer and reset the cycle to the new selection. Press START to begin the new cycle selection.
REMEMBER: When choosing the cycle, the Cycle Selector knob can be pointed anywhere within the shaded range for the cycle setting.
The Cycle Indicator Lights show what stage the washer is in. The wash time is the length of the wash agitation. The 6 MIN light will remain lit during drain and spin. When the Selector knob is set to a new cycle the Indicator Lights will flash momentarily, showing what stages the cycle will go through.
The chart below will help you match the wash cycle setting with your clothing.
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.
EASY CARE For wrinkle-free and permanent press items, and knits.
HANDWASH For items labeled handwashable with light soils. Provides period of agitation and soak during wash and rinse.
DELICATES For lingerie and special-care fabrics with light to normal soil.
EXTRA HEAVY For heavily soiled and heavy-duty fabrics. This cycle provides a longer agitation.
QUICK RINSE For quickly rinsing chlorine, perspiration, stains, etc. out of clothes.
15 MIN/30 MIN For heavily soiled clothes. Begins with a brief agitation, soaks for a specified period of time, then moves AUTO SOAK through the rest of the cycle automatically.
START
Press START to begin the cycle. Pressing START again or raising the lid will PAUSE the cycle and the Cycle indicator light will blink.
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About washer features.
2nd Rinse Option (on some models)
When you use extra detergent or bleach to clean heavily soiled clothes, you may want to use the 2nd Rinse option. It provides a second deep cold rinse.
Extended Spin Option (on some models)
Use this option to extract more water from your clothes. Clothes will be drier when this option is selected.
Signal Off Option (on some models)
(appearance and features may vary) Some models have a signal that will sound at the end of the cycle. Use this option to turn off the signal.
Spot Spray (on some models)
When you open the washer lid and press the SPOT SPRAY button, you will see a short stream of cold water.
SPOT SPRAY |
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Open the washer lid. |
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2 Press the SPOT SPRAY button. (You will see a short stream of water.) |
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Dampen your soiled garment with the SPOT SPRAY option and rub your favorite |
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pretreatment product into soiled area. |
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NOTE: The SPOT SPRAY option will not work if
■the washer lid is down
■the washer tub is filling
■the water has already reached the level you selected.
PerfecTemp
PerfecTemp senses the incoming water temperature and adjusts the fill water to obtain a more precise temperature range for all three wash temperatures. You may select cold, warm or hot.
PerfecTemp For example, in a Cold Wash selection, some warm water may be added to reach a temperature needed to better dissolve detergents. Often, detergents are not completely
dissolved in very cold water, especially in cooler climates.
NOTE: PerfecTemp will not adjust the fill on WARM WASH unless the washer lid is closed.
Be sure to start the washer after the lid is closed.
8
Liquid Bleach Dispenser
The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.
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Check clothing care labels for special instructions. |
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Measure liquid bleach carefully, following instructions on the bottle. |
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■Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
■Do not pour powdered bleach into bleach dispenser.
3 Before starting the washer, pour measured amount of bleach directly into bleach dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into the wash basket with your detergent.
■Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death.
The Agitator Cap or Fabric Softener Dispenser
The agitator cap fits into the top of the agitator. If it accidentally comes off, simply put it back on.
The fabric softener dispenser automatically releases liquid fabric softener at the proper time during the cycle.
Do not stop the washer during the first spin. This will cause the dispenser to empty too soon.
To use, follow these steps:
1 Make sure dispenser is securely attached to agitator.
2 Use only liquid fabric softener. Pour into dispenser, using amount recommended on package.
Never pour fabric softener directly on clothes. It may stain them.
3 Add water to dispenser until it reaches the maximum fill line.
Do not pour anything into the agitator if the agitator cap or dispenser is removed.
Cleaning the Fabric Softener Dispenser
1 Remove the dispenser from the top of the agitator.
2 Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers. Dispenser cup will pop free from the cover.
3 To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following solution:
■ 1 US gallon (3.8 liters) warm water
■ 1/4 cup (60 ml) heavy duty liquid detergent
■ 1 cup (240 ml) bleach
Separate for cleaning.
4 If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff brush; you may roughen the surface of the dispenser.
5 Rinse and reassemble dispenser. Place dispenser back on the agitator.
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Loading and using the washer. Always follow fabric manufacturer’s care label when laundering.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates), and whether the fabric produces lint (terry cloth, chenille), or collects lint (velveteen, corduroy).
Proper Use of Detergent
Add detergent and start the washer before adding |
You can use less detergent if you have soft water, a |
clothes so that the detergent can work effectively. |
smaller load, or a lightly soiled load. |
Using too little or too much detergent is a common |
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cause of laundry problems. |
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Loading the Washer
Load dry items loosely, no higher than the top row of holes in the washer basket. When loading wet items make sure you set the load/water level high enough to allow the items to move freely. Water level should just cover the clothes. To add items after washer has started, lift the lid and submerge additional items next to the agitator.
■Do not wrap long items like sheets or pants around the agitator.
■Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.).
■Agitation will not start with the lid up.
10
Care and Cleaning of the Washer
Wash Basket: Leave the lid open after washing to allow moisture to evaporate. If you want to clean the basket use a clean soft cloth dampened with liquid detergent, then rinse. (Do not use harsh or gritty cleaners.)
Fill Hoses: Hoses connecting washer to faucet should be replaced every 5 years.
Lint Filter: The lint filter is located under the agitator. It is self-cleaning and requires no maintenance.
Exterior: Immediately wipe off any spills. Wipe with damp cloth. Try not to hit surface with sharp objects.
Moving and Storage: Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather. In the United States call the GE Answer Center®, 800.626.2000 for information on how to keep the tub stationary when moving the washer. In Canada write to Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310, Moncton, N.B. E1C 9M3.
Long Vacations: Be sure water supply is shut off at faucets. Drain all water from hoses if weather will be below freezing.
Fabric Care Labels
Below are fabric care label “symbols” that affect the clothing you will be laundering.
WASH LABELS
Machine wash
cycle |
Normal |
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Permanent Press/ |
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Do not wash |
Do not wring |
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Gentle/ |
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Hand wash |
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wrinkle resistant |
delicate |
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Water |
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temperature |
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Hot |
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Warm |
Cold/cool |
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(50°C/120°F) |
(40°C/105°F) (30°C/85°F) |
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DRY LABELS |
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Tumble |
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dry |
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Do not dry |
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Dry |
Normal Permanent Press/ |
Gentle/ Do not tumble dry |
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wrinkle resistant |
delicate |
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do not wash) |
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Heat |
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setting |
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High |
Medium |
Low |
No heat/air |
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Special |
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instructions |
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Dry flat |
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Line dry/ |
Drip dry |
In the shade |
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hang to dry |
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BLEACH LABELS |
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Bleach |
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symbols |
Any bleach |
Only non-chlorine bleach |
Do not bleach |
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(when needed) |
(when needed) |
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11
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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following 
pages first and you may not need to call for service.
PERFECTEMP |
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Possible Causes |
What To Do |
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PerfecTemp wash |
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The washer is in a cold rinse cycle |
• This is normal. The PerfecTemp feature is designed not |
temperature is incorrect |
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to activate during a cold rinse cycle so that the coldest |
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water available is used. |
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(Review PerfecTemp |
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All the water in the water heater |
• Wait until the water in the water heater is heated to the |
in the About washer |
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has been used |
correct temperature. |
features section) |
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WATER |
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Possible Causes |
What To Do |
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Too many suds |
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Type of detergent |
• Switch to a lower sudsing detergent brand and follow |
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instructions on package. |
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Very soft water |
• Try less detergent. |
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Too much detergent |
• Measure your detergent carefully. Use less soap if you |
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have soft water, a smaller load, or a lightly soiled load. |
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Water leaks |
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Fill hoses or drain hose is |
• Make sure hose connections are tight at faucets and make |
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improperly connected |
sure end of drain hose is correctly inserted in and secured |
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to drain facility. |
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Household drain may |
• Check household plumbing. You may need to call a |
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be clogged |
plumber. |
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Constant water pressure |
• Tighten hoses at the faucets and turn the water off after |
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to the fill hoses at the |
each use. |
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water source |
• Check condition of the fill hoses; they may need |
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replacement after 5 years. |
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Using too much detergent |
• Use less detergent. Use less soap if you have soft water, a |
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in washer |
smaller load, or a lightly soiled load. |
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Water temperature |
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Control is not set properly |
• Check water temperature control and adjust. |
is incorrect |
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Water supply is turned off |
• Turn both hot and cold faucets fully on and make sure |
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or improperly connected |
hoses are connected to correct faucets. |
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Water valve screens are |
• Turn off the water source and remove the water connection |
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stopped up |
hoses from the upper back of the washer. Use a brush or |
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toothpick to clean the screens in the machine. Reconnect |
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the hoses and turn the water back on. |
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House water heater is |
• Make sure house water heater is delivering water |
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not set properly |
at 120°F.–140°F.(48°C.–60°C.). |
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Water pumped out |
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Lid lifted or cycle was put in |
• Reset cycle. |
before cycle is |
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pause for over 24 hours |
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complete |
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Water won’t drain |
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Drain hose is kinked or |
• Straighten drain hose and make sure washer is not sitting |
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improperly connected |
on it. |
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• Top of drain outlet should be less than 8 ft (2.5 m) |
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above floor. |
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12
OPERATION |
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Possible Causes |
What To Do |
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Washer pauses in cycle |
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The DELICATES cycle was chosen |
• This is normal. The DELICATES cycle has a short soak |
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period. |
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Washer won’t operate |
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Washer is unplugged |
• Make sure cord is plugged securely into a working outlet. |
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Water supply is turned off |
• Turn both hot and cold faucets fully on. |
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Controls are not set properly |
• Check controls. |
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Lid is open |
• Close lid. |
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Circuit breaker/fuse is |
• Check house circuit breakers/fuses. Replace fuses or |
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tripped/blown |
reset breaker. Washer should have separate outlet. |
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Electronics need to be reset |
• Unplug washer, wait 2 minutes, plug back in, and press |
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START. |
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START was not pressed |
• Press START. |
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PERFORMANCE |
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Possible Causes |
What To Do |
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Clothes too wet |
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Incorrect spin cycle |
• Make sure the spin cycle selected matches the load you |
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selected |
are washing. Some fabrics will feel wetter when rinsed |
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with cold water. |
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Colored spots |
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Incorrect use of fabric |
• Check fabric softener package for instructions and follow |
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softener |
directions for using dispenser. |
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• Pretreat stain and rewash. |
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Dye transfer |
• Sort whites or lightly colored items from dark colors. |
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Grayed or yellowed |
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Not enough detergent |
• Use more detergent (especially with larger loads). |
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clothes |
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Hard water |
• Use a water conditioner like Calgon brand or install |
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a water softener. |
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Water is not hot enough |
• Make sure water heater is delivering water at |
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120°F.–140°F. (48°C.–60°C.). |
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Washer is overloaded |
• Select load size to match clothes load. |
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Detergent is not |
• Add detergent as wash basket fills with water before |
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dissolving |
you load clothes. |
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Dye transfer |
• Sort clothes by color. If fabric label states wash separately, |
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unstable dyes may be indicated. |
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Lint or residue on |
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Clothes are air or line dried |
• If you do not dry your clothes with a clothes dryer, your |
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clothes |
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clothes may retain more lint. |
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Incorrect sorting |
• Separate lint producers from lint collectors. |
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Washing too long |
• Wash small loads for a shorter time than larger loads. |
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Detergent not dissolving |
• Add detergent as wash basket fills with water, before you |
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load clothes. |
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• Try a liquid detergent. |
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• Use warmer water temperature. |
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Overloading |
• Load clothes no higher than the top row of holes in the |
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washer tub. |
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• Make sure load size selector matches clothes load size. |
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Incorrect use of fabric softener |
• Check fabric softener package for instructions and follow |
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directions for using dispenser. |
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13 |
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Before you call for service…
(con) PERFORMANCE |
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Possible Causes |
What To Do |
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Pilling |
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Result of normal wear on |
• While this is not caused by the washer, you can slow the |
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poly-cotton blends and |
pilling process by washing garments inside out. |
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fuzzy fabrics |
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Snags, holes, tears, rips |
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Pins, snaps, hooks, sharp |
• Fasten snaps, hooks, buttons, and zippers. |
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or excessive wear |
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buttons, belt buckles, |
• Remove loose items like pins, objects in pockets |
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zippers, and sharp objects |
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and sharp buttons. |
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left in pockets |
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• Turn knits (which snag easily) inside out. |
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Undiluted chlorine bleach |
• Check bleach package instructions for proper amount. |
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• Never add undiluted bleach to wash or allow clothes |
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to come in contact with undiluted bleach. |
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Chemicals like hair bleach |
• Rinse items that may have chemicals on them before |
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or dye, permanent wave |
washing. |
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solution |
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light items (like blouses). |
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• Try a fabric softener. |
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• Load your washer so clothes have enough room |
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incorrect water level |
to move freely. |
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Incorrect wash and |
• Match Cycle selection to the type of fabric you are |
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dry cycles |
washing (especially for easy care loads). |
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Repeated washing in |
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water that is too hot |
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NOISE |
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Possible Causes |
What To Do |
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Washer is noisy |
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Washer is uneven |
• To level the front of the washer, adjust the front leveling |
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legs by rotating the individual leg in the proper direction |
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for up or down. To level back of washer, lift back of |
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machine 4″ (11 cm) and set down. |
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Washer load is |
• Press PAUSE to stop the washer, open the lid and |
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unbalanced |
redistribute the load evenly. Close the lid and press |
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START. |
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Shipping rod is still assembled |
• To remove shipping rod from washer, pull yellow tag and |
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in unit |
attached rod from the bottom right hand side of washer. |
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Washer is sitting too close |
• Pull washer away from the wall; about 4″ (11 cm) |
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to wall (causes knocking |
is needed. |
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during cycle) |
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OTHER |
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Possible Causes |
What To Do |
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Labels on the exterior |
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Occasionally the adhesive |
• Use a hair dryer set at the lowest heat setting, directing |
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of the washer will not |
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used on the labels does |
the air at the label for a short amount of time. This will |
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peel off cleanly |
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not release cleanly |
release the adhesive easily, without damaging the surface |
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of the washer. |
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14
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus™—comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
•Backed by GE
•All brands covered
•Unlimited service calls
•All parts and labor costs included
•No out-of-pocket expenses
•No hidden deductibles
•One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand! Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224 for more information.
*All brands covered, up to 20 years old, in the continental U.S.
Cut here
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
15
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1Complete and mail your Consumer Product Ownership Registration today.
Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification.
After mailing the |
Read your Owner’s |
registration below, |
Manual carefully. |
store this document |
It will help you |
in a safe place. It |
operate your new |
contains information |
appliance properly. |
you will need should |
If you have questions, |
you require service. |
or need more |
Our service number is |
information, call the |
800 GE CARES |
GE Answer Center® |
2(800-432-2737). |
3800.626.2000. |
Model Number |
Serial Number |
Important: If you did not get a registration card with your product, detach and return the form below to ensure that your product is registered, or register
online at www.geappliances.com.
Cut here
Consumer Product Ownership Registration
Important
Today!
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Serial Number |
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Occasionally, we may allow selected companies to send you information. ■ Check here if you do not want this information.
16
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