GE WKXR2100TBWW, WKXR2100TBAA, WKSR2100TCWW, WKSR2100TCAA, WKSR2100TBWW Owner’s Manual

GEAppliances

WKSR2100T
WKXR2100T

Part No. 175D1807P185 Pub. No. 49-9927

Congratulations!

YouAreNow PartoftheGEFamily.

Welcome to fire GE f_tmily.
We're proud of our quality

products and we are
commitmd to providing

dependable se_Tice. You'll
see it in this easy-to-use

Owner' s Mmmal and you'll
hem il in the fliendly voices

of our customer se_qce
departmenl.

Best of all, you'll experience
these values ea(h time you

do the laun& T. That's
importanl, because your

new washer will be part of
your family for many years.

And we hope you will be

part of ours for a long lime

|(J colne.

Weflmnk you tt)r bwing
GE. We appreciate your

purchase, and hope you
_ll continue lo rely on us

whenever you need quality
appliances tbr your home.

Important!

Staplesa&ssliporcancelled
checkhere.

Proof of the original purchase date
is needed to obtain service under

the warran_

Write the modeland serial numbers

here.

#

#

Youcan find them behind the top edge

of the control panel

GE& You,

A Service Partnership_

Ask any GEappliance owner and they will

tefl you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourseff injust a few minutes? This

Owner's Manual can tell you how.

ReadthisManual

Inside you _dll find many
helpflll hinls on how lo use and

mainlain your washer properly.

Just a little preventive care on

your part can save you a great
deal of time and money over lhe
lite of your washer.

ReviewtheSectionon

TroubleshootingTips

Safety Information ....... 4-7

OperatingInstructions

ControlPanels .............. 8

ControlSettings............. 9

WasherFeatures....... 1O-12

LoadingandUsing

the Washer ............ 13,14

TroubleshootingTips

Before You

CallForService ......... 15-19

You'll find many answers lo
common problems here.

If you review our charl of
Troubleshooting Tips firsl,

}x)uIn W nol need 1ocall fbr
sel_ice al all.

ff YouNeedService

If you do need sewice, you can

relax knoxdng help isonly a

phone call awW.A lislof loll-flee

CtlSlOlner service nunlbers is

included in the back secuon.
()r)xm can always call ll_e

GE Answer Cenler ®at

800.626.2000, 24 hours a day,
7 days a week.

CustomerService

WarrantyInformation ....... 23

Service

TelephoneNumbers..Back Cover

3

IMPORTANTSAFETYINFORMATION.
READALLINSTRUCTIONSBEFOREUSING.

A WARNING!

For your safety, the information in this manual must be
followed to minimize the risk of fire or explosion, electric
shock, or toprevent property damage, personal injury, or

loss of life.

WATEt?HEATEt?SAFETY

Under certain conditions hydrogen gas may be produced
in a water heater that has not been used for two weeks

or more. Hydrogen gas can be explosive under these
circumstances.

If lhe hot waler has not been used for lw() weeks or more, prevent
the possibilily of damage or in.juU by turning on all hot water

fmlcels and allotting them u) nm for several minums. Do this
before using aW electrical appliance which isconnected to the

hot water sysmm. This simple procedure xdll allow aW buih-up
h},trogen gas m escape. Since lhe gas is flmnmable, do not smoke

or use an open flmne or appliance during this process.

4

PROPERINSTALLATION

This washer must be properly installed and located in

accordance with the Installation Instructions before it is
used. If you did not receive an Installation Instructions

sheet, you can receive one by calling us toll-free at the

GEAnswer Center_800.626.2000.

Inslall or sit)re where it x_ll nol

be exposed to temperatures
below fleezing or exposed I1)

lhe wealher.

Properly ground washer 1o

conform xdlh all governing
codes and ordinances. Follow

delails in Inslallafion
Inslnlcfions.

YOURLAUNDRYAREA

Keep the area undemealh

and around your appliances
flee of combustible mamrials

such as linl, paper, rags,
chemicals, elc.

Close supervision is necessm T

if dais appliance is used by or
near children. Do nol allow

children 1opl W on, x_dth,or
inside lifts or any ()liter

appliance.

5

IMPORTANTSAFETYINSTRUCTIONS.
READALLINFORMATIONBEFOREUSING.

WARNING!

Use this appliance only for its intended purpose as

described in this Owner's Manual

WHENUSINGTHEWASHER

Never reach into washer while
it is m(Mng. Wait:until tim

machine has complelely
su)pped before opening

the lid.
Do not mix chlorine bleach

xdth mnmonia or acids such

asvinegar and/or n_st
remover. Mixing dilibrent

chemicals can produce a toxic
gas which m W cause deatla.

Do not wash or dU ardcles
tlaat have been cleaned in,

washed in, soaked in, or

spotted xdfla combustible or
explosive substances (such as

wax, oil, paint, gasoline,

degreasers, &y-cleaning
solvents, kerosene, etc.)

which mW ignite or explode.

Do not add these substances
to tim wash water. Do not use

or place these substances
around >)tar washer or &yer
during operation.

The laun&y process can
reduce tim flmne relardancy

of fabrics. To avoid such a
resuh, careflflly follow tim

garment manufhcmrer's
wash and care instnacfions.

To minimize the possibilily
ofelecuic shock, unplug dais
appliance flom the power

supply or disconnect tim
washer at the household

distribution panel by
removing the fuse or

sxdlching off the circuit
breaker before allempling

any mainmnance or cleaning.
NOTE'Tuming lhe Cycle

Selector knob to an off
posidon does NOTdisconnect

tim appliance flom tim
power supply.

Never allempt to operate dais

appliance ifitisdmnaged,
malflmcuoning, partially

disassembled, or has missing
or broken paris, including a

dmnaged cord or plug.

6

WHENNOTINUSE

Turn offwaler fmlcels 1o

relieve pressure on hoses and

valves and to minimize

leakage if a break or n_pmre
should occur. Check the

condition of lhe fill hoses;
they m W need replacement

aher 5 )'ears.

Befbre discarding awasher,
or remoxing it flom sel_-ice,

remove the washer lid to
prevent children flom

hiding inside.

Do not attempt lo repair or

replace any pro1 of this

appliance unless specifically

recommended in lhis

()_mer's Manual, or in
published use>repair

inslrucfions fl_atyou
undersland and have the

skills to can)- Otll.
Do not tamper xdlh controls.

REMEMBER...

Your continued health and safety are important to us.

Please read and follow this Safety Information carefully.
We want you to remain a happy and healthy part of our

GEfamily.

SAVETHESEINSTRUCTIONS

7

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Aboutthe washer controlpanel

Youcan locate your model number behind the top edge of the control panel

ModelWKSR2100T

LOADSIZE WASH/SPIN TEMPERATURE

LARGE GENTLE NORMAL COLD COLD HOT

! 4

ModelWKXR2100T

LOADSIZE

EXTRA MEDIUM EXTRA

SPEED

WASH/SPIN TEMPERATURE

SPEED

WARM

WARM

COTTONS
REGULAR

AUTO SOAK/

COTTONS
REGULAR

• PERMANENT PRESS

• PERMANENTPRES$

$MGARGE

iiiiiiiiiiiiiiiiiiiiiiiii!!

GENTLEs_NORMAL

AUTO SOAK/

iiiiiiiiiiiiiiiiiiiiiiiiiiii

ControlSettings

LoadSize

The waler level should just cover lhe clothes. A(!jusl the

load size accordingly. Loosely load clolhes no higher lhan
tim lop row of holes in lhe washer lub.

Wash/Spin Speed

The agilalor moves clolhes around for a cleaner wash; lhe

basket spins later in lhe cycle l,) release waler flom lhe
load. The Wash/Spin Speed dial sels lhe speed of bolh lhe

agilamr and lhe basket

Wilh Normal wash speed, lhe agitalor moves fasler. I Jse
for coltons, denims and play clolhes. _&rilhGentle wash

speed, lhe aggalor moves slower. Use for delicale and knil

ilems.

The Fasl spin speed is for durable items. The Slow spin

speed is for delicate items like swealers and lingerie.

Clolhes _dll be less d O, lhan when using Fasl spin speed.

Wash/Rinse Temp

Selecl the water temperature for the wash and rinse cycles.

Alwws follow fabric manufacturer's care label or
insu-ucfions when laundering. Follow lhe waler

lemperamre g_fide on washer lid.

Wash Cycle

The wash cycle controls the lenglh of lhe washing process.
The charl below xdll help you malch lhe wash c}vle selling

xdlh )x)ur clolhing.

COTTONSREGULARForheawto lightlysoiledcottons,householdlinens,

PERMANENTPRESSForeasycareandwrinkle-resistantitems.

KNITS Speciallydesignedfornormalsoilknits.

DELICATESForlingerieanddelicatefabricswith

AUTOSOAK Forheavilysoiledclothes.Beginswith abriefagitation,

EXTRACLEANING Providesatimedautosoak,extrarinseandextraspin

workandplayclothes.

lighttonormalsoil.

soaksforaspecifiedperiodoftime,thenmoves
throughtherestofthecycleautomatically.

for heavilysoiledclothes.

9

iiiiiiNiiilliHH

Aboutthe washer features.

NOTE."Not all features are available on all washer models.

A

Liquid Bleach Dispenser (on somemodels)

The dispenser dilutes liquid chlonne 1)leach before it
reaches into your wash load.

Check clothing, care labels tar special insmmfions.
Measure liquid 1)leach careflllly, fi)llowing

insu-ucfions on the bottle.

Boil)re starting the washer, pour measured amounl

' of bleach direcllv into 1)leach dispenser. Avoid

splashing or over-filling dispenser. If you preter 1o
use powdered 1)leach, add it into the wash basket

_th your detergent.

NevapourundilutedliquiddT!orinebleachdirectlyontoClothesor

intothewashbasket
DOnotPOUrpowderedbleachintobleachdispenser.

Donotmix@/orinebleachwithammoniaoracidssuchasvinegar
aM/orrustremover.Mixingcanproduceatoxicgaswhichmay

causedeath.

Agitator Capor Fabric Softener Dispenser

(dependingon model)

Theagitatorcapfits into the top of the agitator. If it

accidentally colnes ()tt_ simply put it back on.

The fabric so#ener dispenser automatically releases liquid

tabdc softener at the proper lime dining the cycle.

Touse, follow these steps:

Make _sure dispenser__ is_securely, attached to agitator.,

Use only liquid fal)dc softener. Pour into dispenser,
using m_lount recommended on package.

Add water to dispenser until it reaches the

': maximum fill line.

Donotstopthewashaduringthefirstspin,Thiswillcausethe

dispenser to empty too Soon.

Do not use theFabricSoftener Dispenser with Auto Soak.
Neverpour fabric Softener directly onClothes.It may stain them.

Donotpouranythingintotheagitator
if theagitatorcapordispenseris

removed,

11

iiiiiiii iiiilliHH

Aboutthe washer features.

NOTE."Not aft features are available on all washer models.

Cleaningthe Fabric SoftenerDispenser

(on somemodels)

Remove the dispenser from the top of the agitator.

_{ Separale the dispenser cup fiom ll_e cover 1)}7
i! gTasping lhe lop and pushing doom on the inside of

lhe cup x_ilh your fingers. Dispenser cup _dll pop
flee fl-om the cover.

Separateforcleanbg

{_ To clean dispenser, soak bolh the dispenser cup

and lhe dispenser cover in lhe fblloxdng solution:

1USgallon(3.8fiters)warmwater

i 1/4cup(60m/)heawduty/iquUdetergent

1cup(240ml)bleach

If necessa, T, loosen 1)uild-up _illa a dean, sofi doda

ailer soaking. Do not use a stiff bl-llsh "¢ou ina'¢

roughen lhe surface of lhe dispenser.

Rinse and reassembledispenser. Place dispenser

.....- *back on lhe agilalor.

Loadingand usingyour washer.

Always follow fabric manufacturer's care label when laundering.

SortingWashLoads

Colors Whites Lights Darks
Soil Heaw Normal Eight

Fabric De!icates EasyCare Sturdy Cottons

Lint LintProducers LintCollectors

S¸C%_

ProperUseof Detergent

Always add detergent before adding cloflms so that tim detergent

can _rk effectively. Follow the detergent package directions.
IJsing u)o little demrgent is a common cause of laund U problems.

IJse more detergent if you have hard water, large loads, greasy or
oily soils or lower water temperature.

LoadingYourWasher

Load &)- items loosely, no higher than tim top row of holes in the
washer rob. When loading wet imms make sure you set the

load/water level high enough to allow the items to move fteely.
Wamr level should just cover the clolhes. To add imms after washer

has starred, push in Cycle knob and submerge additional imms next
to fl_e agimlor. Close tim lid and pull Cycle knob out lo reslart.

Donotwraplargeitemslike sheetsaroundtheagitator
Donotwashbbricscontainingflammablematerials(waxes,cleaningfluids,etc.).

Washerwillnotstartwiththelidup.

13

iiiiiiii_iiiilliHH

Loadingand using the washer.

CareandCleaningof the Washer

Wash Basket: Leave the lid ()pen after washing lo allow moisture

to evaporale. If you want It) clean the basket use a clean soft cloth
dampened _dfl_ liquid detergent, then rinse. (Do not use harsh or
griI I}-cleaners.)

FillHoses: Hoses connecting washer to faucet should be replaced
evelT 5 years.

LintFilter."It is seltkleaning, requires no maintenance, and is located
under the agitator.

Exterior:hnmediately _dpe off an}, spills. Wipe _dth damp cloth.
T_T not to hit surface with shin1) objects.

Movingand Storage:Askthe service lechnician to remove water flom
drain pump and hoses. Do not store lhe washer where itxdll be

exposed to the weather. Call the GE Answer Center_ 800.626.2000
for information on how to keep the mb stafionm)- when moving the

washer.

LongVacations:Be sure water supply isshut offat faucets. Drain all
water from hoses ifweather _dllbe below freezing.

Beforeyoucall forservice...

Troubleshooting -tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.

Washer won't operate

Watertemperature

isincorrect

Possible Causes

Washer is unplugged

Water supplyis turned off Turn both hot and cold

Controls are not set Check controls and

properly make sure Cycle knob is

Lid is open Close lid and pull Cycle

Circuit breaker/fuse is

tripped/blown

Control is not set properly Check water temperature

Water supply is turned off Turn both hot and cold

or improperly connected fmlcels full}"on and make

Water valve screens are

stopped up

House water heater is

not set properly

What ToDo

Make sure cord is plugged
securely into a _x)rking

outlet.

faucets flllly on.

pulled out to ONposifion.

knob out to ONposition.
Check house circuit

breakers/fllses. Replace
fl_sesor reset breaker.

Washer should have
separate outlet.

control and adjust.

sure hoses are connected

lo correcl [_lucels.

Turn off tim water source
and remove fl_ewater
connection hoses [ioln

the upper back of the
washer. Use a brash or

toothpick to clean the
screens in the machine.

Reconnect the hoses and
turn the water back on.

Make sure house water
heater is delivering water

at 120°F.-140°F.

(48°C.-60°C.).

ii ii

15

iii)XOXiilliiiiHii iiiHl

Beforeyoucall forservice...

Troubleshooting -tips

i i!iiiiiiiiiiiiiiiiiiiiiiiiiiH

Water won't drain

Water leaks

Washerisnoisy

Possible Causes

Drain hose is kinked or
improperly connected

Fill hoses or drain hose is
improperly connected

Household drain may

be clogged

Constant water pressure
to the fill hoses at the

water source

Washer is uneven

Washer load is

unbalanced

What ToDo

Suaighlen drain hose and
make sure washer is nol

silting on it.
Top of drain oullel should

be less lhan 8 ft. above
floor.

Make sure hose
connections are lJghl at

fhucels and make sure end
of drain hose iscon-eclly

insermd in and secured lo
drain facilily.

Check household
plumbing. You may need

lo call a plumber.
Tighlen hoses at file

faucels and into lhe water
off _ler each use.

Check condition of lhe fill
hoses; dmy may need

replacemenl _ler 5 }'ears.
Make sure washer is level

and finn lo lhe floor.

Push lira Cycle knob in lo
slop tile washer, open tile

lid and redislfibu/e lhe
load evenly. Close lhe lid

and reslarl.

Washer pauses in cycle The washer normally pauses

between washing steps

Clothestoo wet Incorrect cycle selected

Make sure the cycle
selecled malches lhe load

you are washing.

Lintorresidueonclothes

Coloredspots

Possible Causes

Incorrect sorting

Washing too long

Detergent not dissolving

Overloading

Incorrect use of fabric
softener

Incorrect use of fabric
softener

What ToDo

Separate lint producers
flom lint collectors.

Wash small loads fbr a
shorter lime than larger

loads.

ii ii

Add demrgent aswash

basket fillsx_lh wamr,
before you loadclothes.

TU a liquid demrgent.
1Jsewanner water
temperature.

Load clothes no higher
titan the top row of holes

in the washer tub.
Make sure load size

seleclor matches clothes
load size.

Check fabric softener
package for instnmfions

and follow directions for
using dispenser.

Check fabric softener
package R)r instnmfions

and follow directions for
using dispenser.
Prelreal stain and rewash.

Dye transfer

Sort whims or lightly
colored items fiom dark

colors.

17

iiiiXOXiilliiiiHii iiiHl

Beforeyoucall forservice...

Troubleshooting -tips

i i!iiiiiii:iiiiiiiii iiiiiiiiiiH

Wrinkling

Toomany suds

Snags,holes,teats,rips
orexcessivewear

Possible Causes

Improper sorting

Overloading or
incorrect water level

Incorrect wash and
dry cycles

Repeated washing in

water that is too hot

Type of detergent

Very soft water

Pins, snaps, hooks, sharp
buttons, belt buckles

zippers, and sharp objects
left in pockets

Undiluted chlorine bleach

What ToDo

Avoid mixing heasT items

(like _xnk clothes) _Sfla

light items (like blouses).
T1)"a fabric softener.

Load your washer so
clolhes have enough room
to move fleely.

Match Cycle selection to
lhe l)i)e of tal)fic you are
washing (especially tot easy

care loads).
Wash in warm or cold waler

_dlh plenty of detergent.
Sudlch It) a lower sudsing

delergenl brand and
tollow inslnmfions on

package.
T_)-less detergent.
Faslen snaps, hooks,

buuons, and zippers.
Remove loose imms like
pins, objecls in pockels

and shin1) buttons.
Turn knils (which snag

easily) inside oul.
Check bleach package

insu-ucfions tor proper

alnounl.

Never add undilu/ed
bleach lo wash or allow
clolhes lo come in conla(l
xdlh undiluled bleach.

78

Chemicals like hair bleach Rinse items that may have
or dye, permanent wave chemicals on them betore
solution washing.

Pilling

Grayedoryellowed

clothes

Possible Causes

Result of normal wear on
poly-cotton blends and

fuzzy fabrics

Not enough detergent

Hard water

Water is not hot enough

Washer is overloaded Select; load size to match

Detergent is not Add demrgent as wash
dissolving basket fills x_lh wamr

Dye transfer Sort clothes by color. If

What ToDo

While tiffs is not caused by
the washer, you can slow
the pilling process by
washing garments inside

Ol11.

l Jse more detergent

(especially _dth larger

loads).
Use a waler conditioner

like Calgon brand or install
a water softener.

Make sure water heater is
delivering water at

120 °F.- 140 °F.

(48°C.-60°C.).

clothes load.

betore you load clothes.

fabric label slates wash
separately,unstable dyes

m W be indicated.

ii ii

10

iiiiiiOXiilliiiiHii_iiiHl

_ Notes

i_i!iiiiii'i_iiiiiiiii_ii_iiiiiiiiH_

ii_ii

21

iiiiiiOXiilliiiiHii_iiiHl

_ Notes

i_i!iiiiii'i_iiiiiiiii_ii_iiiiiiiiH_

GEWasher Warranty

All warranty service provided by our Factory Service Centers,
or an authorized Customer Care®technician. Forservice,

call 800-GE-CARES.

GEWill Replace,At No ChargeTo You:

OneYear

Fromthe dateof the
originalpurchase

Five Yeats

From the date of the
original purchase

Ten Yeats

From the date of the
original purchase

TwentyYeats

Fromthe dateof the
originalpurchase

Anypart of the washer which fails due lo a defect
in materials or _)rkmanship. During this fullone-year

warranty,GE _dl] also provide, freeofcharge,all labor

and in-home sel_@e to replace the defective part.

Thetransmission,suspensionrodandspringassembly,

if anyofthese parts should fail due to adefect in
maleria]s or _x_rkmanship. (,E x_ll alsoreplace the

washerlid orcover,if they shoukt rest under normal
operadng conditions. During this five-yearlimited

warranty,you will be responsible tbr any labor or

in-home sel_-ice costs.
The washer tub, itit should fail due to a defect in

materials or _rkmanship. During lhis ten-year
limitedwarranty, you xdll be responsible tbr any labor

or in-home sel_ice costs.
Thewasherbasket,ifit should thil due to a detect in

materials or _rkmanship. During this twenty-year
limitedwarranty,you _dll be responsible tbr any labor

or in-home sel_ice costs.

ii ii

iiiiiiiiiilililiiiiiiiiiiiiil!i! !ii

Service trips to your home to teach you

how to use the product.

: Improper installation.

Failure of the product if it is

abused, misused, or used for other
than the intended purpose or used

commercially.

Thiswarrantyisextendedto theoriginalpurchaserandanysucceedingownerforproductspurchased
forhomeusewithintheUSA.InAlaska,thewarrantyexcludesthecostofshippingorservicecallsto
yourhome.

Some states donot a//ow the exc/uslan or/imitation of incidental or consequent/a/damages.This

warrantygives you specific legal rights, and you may alsohave other rights which varyfromstate to
state. Toknow what your lagal rights are, consult your lacal or state consumeraffairs office oryour
state'sAttorney General.

Replacement of house fuses or
resetting of circuit breakers.

Damage to the product caused by
accident, fire, floods or acts of God.

Incidental or consequential damage to
personal property caused by possible

defects with this appliance.

23

Service TelephoneNumbers.

iiiiliiii_!_iii!!lli

GEAnswer Center_ 800.626.2000

The GE Answer Center ®isopen 24 hours aday 7 days aweek.

In-HomeRepairService800-GE-CARES(800-432-2737)

Expert GE repair service is only a phone call away.

SpecialNeedsService800.626.2000

TDD800-TDD-GEAC(800-833-4322)

(;E offers, flee of charge, Braille controls for a variety of (;E
appliances and a brochure u) assist in planning a barrie>flee
kitchen for persons xdth limited mobility.

ServiceContracts800-626-2224

_i_,ii_i_iiiiiiiiiiiiiiii!i!!_!iiiiiiiiii

Purchase a GE service conu-act while your warranty is still in eftecl
and you'll receive a substantial discount. GE Consumer Service _dll

still be there atier your warranty expires.

Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified

service personnel. Caution mustbe exercised, since improper servicing
may cause unsafe operation.

ServiceSatisfaction

If you are not satisfied xdfl_ the service you receive flom GE, follow
these three stops. First,contact the people who se_'iced your
appliance./Vext, if you are still not pleased, x_im all the details-
including your phone numbe_u): Manager, Consumer Relations,
GE Appliances, Appliance Park, Louisville, KY40225. Finally,if your
problem is still not resolved, x_ite:

Major Appliance Consumer Action ProgTmn
20 North Wacker Drive, Chicago, IL 60606.

Pfin_edinLouisvi&KY sognog