GE WCVH6800JMR User Manual

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175D1807P607 49-90339 12-07 JR

Washers

Safety Instructions . . . . . . . . . . . . 2, 3

Operating Instructions

Cleaning the Washer . . . . . . . . . . . . .11–13

Control Panels . . . . . . . . . . . . . . . . . . . . . 4–5

Control Settings . . . . . . . . . . . . . . . . . . . .6–7

Features . . . . . . . . . . . . . . . . . . . . . . . . .8–10

Loading and Using the Washer . . . . . . .10

Installation Instructions . . . . .14–19

Drain Requirements . . . . . . . . . . . . . . . . .17

Electrical Requirements . . . . . . . . . . . . . .17

Installing the Washer . . . . . . . . . . . . .18, 19

Location of Your Washer . . . . . . . . . . . . .15

Preparing to Install Your Washer . . . . . .14

Replacement Parts . . . . . . . . . . . . . . . . . .19

Rough-In Dimensions . . . . . . . . . . . . . . . .15

Unpacking Your Washer . . . . . . . . . . . . .16

Water Supply Requirements . . . . . . . . . .17

Troubleshooting Tips . . . . . . . .20–22

Consumer Support

Service Telephone Numbers . Back Cover

Warranty (Canada) . . . . . . . . . . . . . . . . . 24

Warranty (U.S.) . . . . . . . . . . . . . . . . . . . . . 23

Owner’s Manual &

Installation Instructions

Write the model and serial numbers here:

Model # __________________

Serial # __________________

You can find them on a label on the side of the washer.

As an ENERGY STAR®partner, GE has determined that this product meets the ENERGY STAR

guidelines for energy efficiency.

Laveuses

Lavadoras

Manuel d’utilisation

et d’installation

Manual del propietario

e instalación

La section française commence à la page 25

La sección en español empieza en la página 51

■Install or store where it will not be exposed

to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.

■Properly ground washer to conform with all governing

codes and ordinances. Follow details in Installation Instructions.

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury or loss of life.

The instructions in this manual and all other literature included with this washer are not meant to cover every possible condition and situation that may occur. Good, safe practices and caution

MUST be applied when installing, operating and maintaining

any appliance.

WATER HEATER SAFETY

Under certain conditions, hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances.

If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on

all hot water faucets and allowing them to run for several minutes. Do this before using any electrical

appliance

which is connected to the hot water system. This simple procedure will allow any built-up hydrogen

gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.

PROPER INSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

■Keep the area underneath and around your

appliances free of combustible materials such as lint, paper, rags and chemicals.

■Close supervision is necessary if this appliance is

used by or near children. Do not allow children to play on, with or inside this or any other appliance.

YOUR LAUNDRY AREA

Consumer Support

Troubleshooting Tips

Operating Instructions

Safety Instructions

Installation

Instructions

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

Installation

Instructions

■ Never reach into washer while it is moving.

Wait until the machine has completely stopped before opening the door.

■ Do not mix chlorine bleach with ammonia

or acids such as vinegar and/or rust remover. Mixing different chemicals can produce a toxic gas which may cause death.

■ Do not wash or dry articles that have been

cleaned in, washed in, soaked in or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.) which may ignite or explode. Do not add these substances to the wash water. Do not use or place these substances around your washer or dryer during operation.

■ The laundry process can reduce the flame

retardancy of fabrics. To avoid such a result, carefully follow the garment manufacturer’s wash and care instructions.

■ To minimize the possibility of electric shock,

unplug this appliance from the power supply or disconnect the washer at the building’s distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning. NOTE: Pressing the power button does NOT disconnect the appliance from the power supply.

■ Never attempt to operate this appliance

if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.

■ Do not slam the washer door closed. Do not try

to force the door open when locked (LOCKED indicator ON). This could result in damage to the washer.

■ The washer is equipped with an electrical

overload protector. The motor will stop if it becomes overheated. The washer will automatically restart after a cool-down period of up to 2 hours, if the washer has not been manually turned off during this time.

WHEN USING THE WASHER

■Turn off water faucets to relieve pressure on

hoses and valves and to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; GE recommends changing the hoses every 5 years.

■ Before discarding a washer, or removing it

from service, remove the washer door to prevent children from hiding inside.

■ Do not attempt to repair or replace any part of

this appliance unless specifically recommended in this Owner’s Manual, or in published user-repair instructions that you understand and have the skills to carry out.

■ Do not tamper with controls.

WHEN NOT IN USE

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

Use this appliance only for its intended purpose as described in this Owner’s Manual.

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About the washer control panel.

Find the illustration that closely matches your model and see the cycle descriptions starting on page 6 for details.

Consumer Support

Troubleshooting Tips

Operating Instructions

Safety Instructions

Installation

Instructions

(On some

models)

Consumer SupportTroubleshooting Tips

Operating Instructions

Safety Instructions

Installation

Instructions

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About the washer control panel.

Consumer Support

Troubleshooting Tips

Operating Instructions

Safety Instructions

Installation

Instructions

Power

Press to “wake up” the display. If the display is active, press to put the washer into standby mode.

NOTE: Pressing POWER does not disconnect the appliance from the power supply.

Wash Cycles

The wash cycles are optimized for specific types of wash loads. The chart below will help you match the wash setting with the loads. The GentleClean™lifters lightly tumble the clothes into the water and detergent solution to clean the load.

WHITES For heavily to lightly soiled white cottons, household linens, work and play clothes.

COLORS/NORMAL For heavy to lightly soiled colorfast cottons, household linens, work and play

clothes.

STAIN WASH For heavy soiled colorfast cottons, household linens, work and play clothes.

EASY CARE For wrinkle-free and permanent press items.

(PERMA PRESS)

ACTIVE WEAR For active sports, exercise and some casual wear clothes. Fabrics include modern

(some models) technology finishes and fibers such as spandex, stretch and micro-fibers.

DELICATES For lingerie and special-care fabrics with light to normal soil. Provides gentle

(some models) tumbling and soak during wash and rinse.

HANDWASH For items labeled hand-washable with light soils. Provides gentle rocking to mimic

the handwashing action.

WASHABLE For the washing of machine washable wool products, provided that they are

WOOLS washed according to the instructions on the garment label. When selecting this

(some models) cycle, you must use a detergent suitable for washing wool.

MY CYCLE Press to use, create or modify custom wash cycles.

(some models)

SPEED WASH For lightly soiled items that are needed in a hurry. Cycle time is approximately

30 minutes, depending on selected options.

DRAIN & SPIN Drain and spin at any time.

RINSE & SPIN To quickly rinse out any items at any time.

Soil Level

Changing the SOIL LEVEL increases or decreases the wash time to remove different amounts of soil. To change the SOIL LEVEL, press the SOIL LEVEL button until you have reached the desired setting.

You can choose between Extra Light, Light, Normal or Heavy soil.

Spin Speed

Changing the SPIN SPEED changes the final spin speed of the cycles. Always follow the fabric manufacturer’s care label when changing the SPIN SPEED.

To change the SPIN SPEED, press the SPIN SPEED button until you have reached the desired setting. Higher spin speeds are not available on certain cycles, such as Delicates.

Higher spin speeds remove more water from the clothes and will help reduce dry time, but may also increase the possibility of setting wrinkles on some fabrics.

Wash Temp

Adjust to select the proper water temperature for the wash cycle. The prewash and rinse water is always cold to help reduce energy usage and reduce setting of stains and wrinkles.

Follow the fabric manufacturer’s care label when selecting the wash temperature. To change the wash temperature, press the WASH TEMP button until you have reached the desired

setting. The Sanitized wash temperature is not available on certain cycles, such as Delicates. When selecting the Sanitize wash temperature, the washer increases the water temperature

to sanitize and kill more than 99% of many common bacteria found in home laundry. The sanitize wash temperature is only available on Stain Wash and Whites wash cycles. For best results, select the heavy soil setting when using the Sanitize wash temperature setting.

NOTE: The first 10 seconds of the wash fill is always cold. This feature assists in conditioning the fabric and preventing stains from setting on garments.

START/PAUSE

Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and unlock the door. Press again to restart the wash cycle.

NOTE: If the washer is paused and the cycle is not restarted within 2 hours, the current wash cycle will be cancelled.

NOTE: The washer performs automatic system checks after pressing the START button. Water will flow in 45 seconds or less. You may hear the door lock and unlock before water flows; this is normal.

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Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

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Instructions

About the washer features.

NOTE: Features may not be available on all washer models.

Cycle Signal

Use the SIGNAL button to change the volume of the end of cycle signal.

Press the button until you reach the desired volume.

Prewash (on some models)

Prewash is an extra wash before the main wash. Use it for heavily soiled clothes or for clothes with a care label that recommends prewashing before washing. Be sure to add high-efficiency

detergent, or the proper wash additive to the prewash dispenser.

NOTE: When selecting prewash, it is recommended to use powder detergent in the main wash (detergent) compartment.

Extra Rinse

Use an extra rinse when additional rinsing is desired to remove excess dirt and detergent from soiled loads.

Delay Start

You can delay the start of a wash cycle for 10–18 hours, depending on the model. Press the DELAY START button to choose the number of hours you want to delay the start of the cycle, then press the START button. The machine will count down and start automatically at the correct time.

NOTE: If you forget to fully close the door, a reminder signal will beep reminding you to do so.

NOTE: If you open the door when the delay is counting down, the machine will enter the pause state. You must close the door and press START again in order to restart the countdown.

Lock

You can lock the controls to prevent any selections from being made. Or you can lock the controls after you have started a cycle.

Children cannot accidentally start the washer by touching pads with this option selected.

To lock the washer, press and hold the DELAY START button for 3 seconds. To unlock the washer controls, press and hold the DELAY START button for 3 seconds.

The control lock icon on the display will light up when it is on.

NOTE: The POWER button can still be used when the machine is locked.

MY CYCLE (on some models)

To save a favorite cycle, set the desired settings for wash cycle, soil level, spin speed and wash temp settings and hold down the MY CYCLE button for 3 seconds. A beep will sound to indicate the cycle has been saved.

To use your custom cycle, press the MY CYCLE button before washing a load.

To change the saved cycle, set the desired settings and hold down the MY CYCLE button for 3 seconds.

NOTE: When using MY CYCLE, wash options cannot be modified after the cycle has been started.

NOTE: If you change wash options with MY CYCLE before starting the cycle, the MY CYCLE light will turn off and you will

be returned to the base cycle.

BASKET CLEAN

BasketClean is a cycle that freshens up

the inside of your washer. The cycle uses bleach and more water to refresh your washer. Use BasketClean once every month to reduce odor and residue buildup inside the washer.

For more information on BasketClean, refer to the Care and Cleaning section on page 11.

OLD

3 S

MY C

TORE

YCLE

The Dispenser Drawer

Slowly open the dispenser drawer by pulling it out until it stops.

After adding laundry products, slowly close the dispenser drawer. Closing the drawer too quickly could result in early dispensing of the bleach, fabric softener or detergent.

You may see water in the bleach and fabric softener compartments at the end of the cycle. This is a result of the flushing/siphoning action and is part of the normal operation of the washer.

The Liquid Bleach Compartment

IMPORTANT: The bleach compartment position varies by model. Be sure to identify the correct compartment for bleach before using.

If desired, measure out the recommended amount of liquid bleach, not to exceed 1/3 cup (80 ml) and pour into the center compartment labeled “LIQUID BLEACH” marked with this symbol .

Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes.

NOTE: Do not use powdered bleach in the dispenser.

The Detergent Compartment

■ High efficiency detergent is required

for this washer. Use the detergent manufacturer’s recommended amount.

The detergent selection insert must be placed in the detergent compartment in a specific position according to what type of detergent you are using.

■ Powder Detergent – Place the insert

in the rear position. The Powder Icons must line up on center when the insert is in the powder position.

■ Liquid Detergent – Place the insert in

the forward position. The Liquid Icons must line up on center when the insert is in the liquid position.

Move the insert by pulling it up and replace it by sliding it down between either the rear or front detergent compartment molded rails, as desired, for powder or liquid detergent.

■ Add measured detergent to the front left

detergent compartment of the dispenser drawer.

■ Detergent is flushed from the dispenser

at the beginning of the wash cycle. Either powdered or liquid detergent can be used.

■ Detergent usage may need to be adjusted

for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to oversudsing and detergent residue being left on the clothes.

■ Using more detergent than the

recommended quantity can cause residue buildup on your washer.

Insert in rear position for powder detergent

Insert in forward position for liquid detergent

The Prewash Compartment (on some models)

■ Only use the Prewash Compartment if you

are selecting the Prewash cycle for heavily soiled clothes. Add measured detergent or prewash additive to the back left prewash compartment of the dispenser drawer.

■ Detergent or prewash additive is flushed

from the dispenser in the prewash cycle (if selected).

NOTE: Liquid detergent will drain into the washer drum as it is added.

■ Detergent usage may need to be adjusted

for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to over sudsing and detergent residue being left on the clothes.

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Powder Icons

Liquid Icons

Consumer SupportTroubleshooting Tips

Operating Instructions

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On some models, the Liquid Bleach Compartment is in the center.

On some models, the Liquid Bleach Compartment is on the right.

Loading and using the washer.

Always follow fabric manufacturer’s care label when laundering.

Sorting Wash Loads

Loading the Washer

Wash drum may be fully loaded with loosely added items. Do not wash fabrics containing flammable

materials (waxes, cleaning fluids, etc.).

To add items after washer has started, press START/PAUSE and wait until the door is unlatched. The washer may take up to 30 seconds to unlock the door after pressing START/PAUSE depending on the machine conditions. Do not try to force open the door when it is locked. After the door unlocks, open gently. Add items, close the door and press

START/PAUSE to restart.

Colors

Whites

Lights

Darks

Soil

Heavy

Normal

Light

Fabric

Delicates

Easy Care

Sturdy Cottons

Lint

Lint Producers Lint Collectors

■ Combine large and small items in a load. Load large items first. Large items should not be more than

half the total wash load.

■ Washing single items is not recommended. This may cause an out-of-balance load. Add one or two

LOCATION OF YOUR WASHER

Do Not Install the Washer:

1.In an area exposed to dripping water or outside

weather conditions. The ambient temperature should never be below 60°F (15.6°C) for proper washer operation.

2.In an area where it will come in contact with curtains

or drapes.

3.On carpet. The floor MUST be a hard surface with

a maximum slope of 1/2″ per foot (1.27 cm per 30 cm). To make sure the washer does not vibrate or move, you may have to reinforce the floor.

NOTE: If floor is in poor condition, use 3/4″ impregnated plywood sheet solidly attached to existing floor covering.

IMPORTANT:

Minimum Installation Clearances

• When installed in alcove: Sides, Rear,

Top = 0″ (0 cm)

• When installed in closet: Sides, Rear,

Top = 0″ (0 cm), Front = 1″ (2.54 cm)

• Closet door ventilation openings required:

2 louvers each 60 square in. (387 cm

), located 3″

(7.6 cm) from top and bottom of door

ROUGH-IN DIMENSIONS

SIDE

FRONT

27.0”

(68.6 cm)

20.4” (51.9 cm)

ELECTRONIC TRANSPARENT VISOR

2.2”

(5.6 cm)

40.6”*

(103.1 cm)

30.6”

(77.7 cm)

1.6”

(3.9 cm)

40.6”*

(103.1cm)

39.1”

(99.2 cm)

*NOTE: With pedestal, 52.6”

Stacked, 84”

UNPACKING THE WASHER

WARNING: Recycle or destroy the carton

and plastic bags after the washer is unpacked. Make materials inaccessible to children. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers causing suffocation.

1. Cut and remove the top and bottom packaging straps.

2. While it is in the carton, carefully lay the washer on its

side. DO NOT lay the washer on its front or back.

3. Turn down the bottom flaps—remove all base packaging,

including the cardboard, styrofoam base and styrofoam tub support (inserted in center of base).

NOTE: If you are installing a pedestal, proceed to the installation instructions that come with the pedestal.

4. Carefully return the washer to an upright position and

remove the carton.

5. Carefully move the washer to within 4 feet (122 cm)

of the final location.

6. Remove the following from the back side of the washer:

4 bolts 4 plastic spacers (including rubber grommets) 4 power cord retainers

NOTE: Failure to remove the shipping braces can cause the washer to become severely unbalanced.

Save all bolts for future use. NOTE: If you must transport the washer at a later date,

you must reinstall the shipping support hardware to prevent shipping damage. Keep the hardware in the plastic bag provided.

In case you misplace your shipping bolt, replacements are available at additional cost. They can be ordered in the United States by visiting our website at ge.com or calling 800.GE.CARES. Order kit #WH49X10039.

Installation Instructions

ELECTRICAL REQUIREMENTS

CIRCUIT – Individual, properly polarized and grounded

15-amp branch circuit fused with 15-amp time-delay fuse or circuit breaker.

POWER SUPPLY – 2-wire, with ground, 120-volt, single-phase, 60-Hz, Alternating Current.

OUTLET RECEPTACLE – Properly grounded 3-prong receptacle to be located so the power supply cord is accessible when the washer is in an installed position.

WARNING: Improper connection of the

equipment grounding conductor can result in a risk of electrical shock. Check with a licensed electrician if you are in doubt as to whether the appliance is properly grounded.

1. The washer MUST be grounded. In the event of

malfunction or breakdown, grounding will reduce the risk of electrical shock by providing a path of least resistance for electrical current.

2. Since your washer is equipped with a power supply

cord having an equipment-grounding conductor and a grounding plug, the plug MUST be plugged into an appropriate, copper-wired receptacle that is properly installed and grounded in accordance with all local codes and ordinances or in the absence of local codes, with the National Electrical Codes, ANSI/NFPA 70 (latest edition). If in doubt, call a licensed electrician. DO NOT cut off or alter the grounding prong on the power supply cord. In situations where a two-slot receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly grounded three-prong grounding-type receptacle.

Read these instructions completely and carefully.

GROUNDING REQUIREMENTS

WATER SUPPLY REQUIREMENTS

Hot and cold water faucets MUST be installed within 42 inches (107 cm) of your washer’s water inlet. The faucets MUST be 3/4″ (1.9 cm) garden hose-type so inlet hoses can be connected. Water pressure MUST be between 10 and 120 pounds per square inch. Your water department can advise you of your water pressure. The hot water temperature should be set to deliver water at 120° to 140°F (48°–60°C).

DRAIN REQUIREMENTS

1. Drain capable of eliminating 17 gals (64.3 L)

per minute.

2. A standpipe diameter of 1 1/4″(3.18 cm) minimum.

3. The standpipe height above the floor should be:

Minimum height: 24″ (61 cm) Maximum height: 96″ (244 cm)

NOTE: The drain hose attached to the washer can reach a 58″ (147 cm) high standpipe. For a higher standpipe, contact an authorized parts distributor.

BACK

WARNING—TO REDUCE THE RISK OF

FIRE, ELECTRICAL SHOCK AND PERSONAL INJURY:

• DO NOT USE AN EXTENSION CORD OR AN ADAPTER PLUG WITH THIS APPLIANCE. Washer must be electrically grounded in accordance with local codes and ordinances, or in the absence of local codes, in accordance with the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70.

96 in.

(244 cm)

Max.

24 in.

(61 cm)

Min.

INSTALLING THE WASHER

1. Run some water from the hot and cold faucets to flush

the water lines and remove particles that might clog up the water valve screens.

2. Remove the inlet hoses from the plastic bag.

3. (90° elbow end) Carefully

connect the inlet hose marked HOT to the outside “H” outlet of the water valve. Tighten by hand, then tighten another 2/3 turn with pliers. Carefully connect the other inlet hose to the inside “C” outlet of the water valve. Tighten by hand; then tighten another 2/3 turn with pliers. Do not crossthread

or over-tighten these connections.

4. Connect the inlet hose ends to the HOT and COLD water

faucets tightly by hand, then tighten another 2/3 turn with pliers. Turn the water on and check for leaks.

5. Carefully move the washer to its final location. Gently rock

the washer into position. It is important not to damage the rubber leveling legs when moving your washer to its final location. Damaged legs can increase washer vibration. It may be helpful to spray window cleaner on the floor to help move your washer into its final position. NOTE: To reduce vibration, ensure that all four rubber leveling legs are firmly touching the floor. Push and pull on the back right and then back left of your washer.

NOTE: Do not use the dispenser drawer or door to lift the washer.

NOTE: If you are installing into a drain pan, you can use a 24-inch long 2x4 to lever the washer into place.

6. With the washer in its final position, place a level

on top of the washer (if the washer is installed under a counter, the washer should not be able to rock). Adjust the front leveling legs up or down to ensure the washer is resting solid. Turn the lock nuts on each leg up towards the base of the washer and snug with a wrench.

NOTE: Keep the leg extension at a minimum to prevent excessive vibration. The farther out the legs are extended, the more the washer will vibrate.

If the floor is not level or is damaged, you may have to extend the rear leveling legs.

Installation Instructions

INSTALLING THE WASHER

(cont.)

7. Attach U-shaped hose guide to the end of the drain

hose. Place the hose in a laundry tub or standpipe and secure it with the cable tie provided in the enclosure package.

NOTE: If the drain hose is placed in a standpipe without forming a U shape, a siphoning action could occur. There must be an air gap around the drain hose. A snug hose fit can also cause a siphoning action.

8. Plug the power cord into a grounded outlet. NOTE: Check to be sure the power is off at a circuit

breaker/fuse box before plugging the power cord into an outlet.

9. Turn on the power at a circuit breaker/fuse box.

10. Read the rest of this Owner’s Manual. It contains

valuable and helpful information that will save you time and money.

11. Before starting the washer, check to make sure:

❏ Main power is turned on. ❏ The washer is plugged in. ❏ The water faucets are turned on. ❏ The unit is level and all four leveling legs are firmly

on the floor.

❏ The shipping support hardware is removed

and saved.

❏ The drain hose is properly tied up. ❏ There are no leaks at the faucet, drain line

or washer.

12. Run the washer through a complete cycle.

Check for water leaks and proper operation.

13. If your washer does not operate, please review

the Before You Call For Service section before calling for service.

14. Place these instructions in a location near the washer

for future reference.

Cable Tie

If replacement parts are needed for your washer, they can be ordered in the United States by visiting our Website at ge.com or by calling 800.GE.CARES.

REPLACEMENT PARTS

Before you call for service…

Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service.

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Problem Possible Cause What To Do Not spinning or agitating Drain hose is kinked or • Straighten drain hose and make sure washer is not

improperly connected sitting on it. Household drain may • Check household plumbing. You may need to call

be clogged a plumber. Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.

pushed too far down the drain Washer pump filter may • Have your pump filter cleaned.

be clogged

• Clean pump filter if washer is equipped with access door.

Load is out of balance • Redistribute clothes and run drain & spin or rinse & spin.

• Increase load size if washing small load containing heavy

and light items.

Leaking water Door gasket is damaged • Check to see if gasket is seated and not torn. Objects

left in pockets may cause damage to the washer (nails, screws, pens, pencils).

Door gasket not damaged • Water may drip from the door when the door is opened.

This is a normal operation.

Check back left of washer • If this area is wet, you have oversudsing condition. for water Use less detergent.

Fill hoses or drain hose is • Make sure hose connections are tight at washer and improperly connected faucets and make sure end of drain hose is correctly

inserted in and secured to drain facility.

Household drain may • Check household plumbing. You may need to call be clogged a plumber.

Dispenser clogged • Powder soap may cause clogs inside the dispenser and

cause water to leak out the front of the dispenser. Remove dispenser and clear as needed.

Not draining Drain hose is kinked or • Straighten drain hose and make sure washer is not

improperly connected sitting on it. Household drain may • Check household plumbing. You may need to call

be clogged a plumber. Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.

pushed too far down the drain Washer pump filter may • Have your pump filter cleaned.

be clogged

• Clean pump filter if washer is equipped with access door.

Bad odor inside Washer unused for a long time, • Leave the door slightly open for the water to air dry. your washer not using recommended

• Run a BasketClean cycle.

quality of HE detergent

• In the case of strong odor, you may need to run

or used too much detergent

the BasketClean cycle more than once.

Not spinning Drain hose is kinked or • Straighten drain hose and make sure washer is not

improperly connected sitting on it. Household drain may • Check household plumbing. You may need to call

be clogged a plumber. Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.

pushed too far down the drain Washer pump filter may • Have your pump filter cleaned.

be clogged

• Clean pump filter if washer is equipped with access door.

Load is out of balance • Redistribute clothes and run drain & spin or rinse & spin.

• Increase load size if washing small load containing heavy

and light items.

Door is open • Make sure door is closed.

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Problem Possible Cause What To Do

Incomplete cycle or timer Drain hose is kinked or • Straighten drain hose and make sure washer is not not advancing improperly connected sitting on it.

Household drain may • Check household plumbing. You may need to call be clogged a plumber.

Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain. pushed too far down the drain

Washer pump filter may • Have your pump filter cleaned. be clogged

• Clean pump filter if washer is equipped with access door.

Automatic load redistribution • Timer adds 3 minutes to cycle, machine has redistributed

the load once or twice. This is normal operation. Do nothing; the machine will finish the wash cycle.

Loud or unusual noise; Cabinet moving • Washer is designed to move 1/4″to reduce forces vibration or shaking transmitted to the floor. This movement is normal.

All rubber leveling legs are not • Push and pull on the back right and then back left of your firmly touching the floor washer to check if it is level. If the washer is uneven, adjust

the rubber leveling legs so they are all firmly touching the floor and locked in place. Your installer should correct this problem.

Unbalanced load • Open door and manually redistribute load. To check

machine, run rinse and spin with no load. If normal, unbalance was caused by load.

Clothes too wet Drain hose is kinked or • Straighten drain hose and make sure washer is not

improperly connected sitting on it. Household drain may • Check household plumbing. You may need to call

be clogged a plumber. Drain hose siphoning; drain hose • Ensure there is an air gap between hose and drain.

pushed too far down the drain Washer pump filter may • Clean pump filter if washer is equipped with access door.

be clogged Load is out of balance • Redistribute clothes and run drain & spin or rinse & spin.

• Increase load size if washing small load containing heavy

and light items.

No power/washer not Drain hose is kinked or • Straighten drain hose and make sure washer is not working or dead improperly connected sitting on it.

Household drain may • Check household plumbing. You may need to call be clogged a plumber.

Drain hose pushed too far • Ensure there is an air gap between hose and drain. down the drain

Washer pump filter may • Have your pump filter cleaned. be clogged

• Clean pump filter if washer is equipped with access door. Washer is unplugged • Make sure cord is plugged securely into a working outlet. Water supply is turned off • Turn both hot and cold faucets fully on. Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or

tripped/blown reset breaker. Washer should have separate outlet . Controls are not set properly • Hold START/PAUSE button to start cycle. Automatic self system checks • First time the washer is plugged in, automatic checks

occur. It may take up to 20 seconds before you can use your washer. This is normal operation.

Before you call for service…

Consumer Support

Troubleshooting Tips

Operating Instructions

Safety Instructions

Installation

Instructions

Problem Possible Cause What To Do

Water does not enter Automatic self system checks • After START is pressed, the washer does several system washer or enters slowly

checks. Water will flow several seconds after

START

pressed.

Water supply is turned off • Turn on both hot and cold faucets fully. Water valve screens are •

Turn off the water source and remove the water connection

stopped up

hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back

on.

Snags, holes, tears, rips Pens, pencils, nails, screws or • Remove loose items from pockets. or excessive wear other objects left in pockets

Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons and zippers. buttons, belt buckles, zippers and sharp objects left in pockets

Wrinkling Improper sorting • Avoid mixing heavy items (like work clothes) with

light items (like blouses).

Overloading • Load your washer so clothes have enough room

to move freely.

Incorrect wash cycle • Match Cycle selection to the type of fabric you are

washing (especially for easy care loads).

Repeated washing in • Wash in warm or cold water. water that is too hot

Grayed or yellowed Not enough detergent • Use correct amount of detergent. clothes

Not using HE (high efficiency) • Use HE detergent. detergent

Hard water • Use hottest water safe for fabric.

• Use a water conditioner like Calgon brand or install

a water softener.

Water is not hot enough • Make sure water heater is delivering water at

120°–140°F (48°–60°C).

Detergent is not • Try a liquid detergent. dissolving

Dye transfer • Sort clothes by color. If fabric label states wash separately,

unstable dyes may be indicated.

Colored spots Incorrect use of fabric • Check fabric softener package for instructions and follow

softener directions for using dispenser. Dye transfer • Sort whites or lightly colored items from dark colors.

• Promptly remove wash load from washer.

Water temperature Water supply is improperly • Make sure hoses are connected to correct faucets. is incorrect connected

House water heater is • Make sure house water heater is delivering water not set properly at 120°–140°F (48°–60°C).

Slight variation This is normal • Due to the metallic properties of paint used for this unique in metallic color product, slight variations of color may occur due to viewing

angles and lighting conditions.

Consumer SupportTroubleshooting Tips

Operating Instructions

Safety Instructions

Installation

Instructions

For The Period Of: We Will Replace:

GE Washer Warranty. (For customers in the United States)

All warranty service provided by our Factory Service Centers, or an authorized Customer Care

technician. To schedule service, on-line, visit us at ge.com, or call 800.GE.CARES (800.432.2737). Please have serial number and model number available when calling for service.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

■Service trips to your home to teach you how to use

the product.

■Improper installation, delivery or maintenance.

■Failure of the product if it is abused, misused, or used for

other than the intended purpose or used commercially.

■Damage after delivery.

■Replacement of house fuses or resetting of circuit

breakers.

■Damage to the product caused by accident, fire, floods

or acts of God.

■Incidental or consequential damage caused by possible

defects with this appliance.

■ Product not accessible to provide required service.

What Is Not Covered (in the United States):

Warrantor: General Electric Company. Louisville, KY 40225

Staple your receipt here.

Proof of the original purchase

date is needed to obtain service

under the warranty.

One Year Any part of the washer which fails due to a defect in materials or workmanship. During this

From the date of the limited one-year warranty, GE will also provide, free of charge, all labor and related service original purchase costs to replace the defective part.

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

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