GE WBSR3000 User Manual

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Safety Information
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2,3
Operating Instructions
Control Panels and Settings
Features Loading and Using
the Washer
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7, 8
9, 10
Troubleshooting Tips
Before You Call For Service
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11-14
Consumer Support
Consumer Support ,., Back Cover
Warranty .............................................15
Owner's Manual
WBSR3000 WBSR3140 WCSR4170
WJSR4160 WHDRR418 WHDSR315 WHDSR417
WJRR4170
WLDSR416 WSERR417
Write the model and serial numbers here:
Model # Serial #
You can find them in the upper right corner on the back of your washer.
175D1807P564 49^90296 05-06 JR
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IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
A l/l/A I your safety, the information in this manual must be Mowed to minimize the risk of fire
Jm Ir r,AifilVf f VU. or explosion, electric shock, or to prevent property damage, personal injury, or ioss of life.
WATER H EAT ER S AFET Y
Under certain conditions, hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injuiy by turning on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance duiing this process.
PROPER INST ALL ATIO N
This washer must be properly installed and located in accordance with the Installation Instructions
before it is used. If you did not receive an Installation Instructions sheet, you can receive one by visiting
ge.com or by caliing 800.GE.CARES (800.432.2737).
I Install or store where it will not be exposed
to temperatures below freezing or exjjosed to the weather, wiiich could cause pennanent damage and invalidate the wmTanty.
I Properly ground w^asher to conform with all
governing codes and ordinances. Follow details in Installation Instructions.
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YOUR LA UND RY A REA
I Keep the area underneath and around your
appliances free of combustible materials such as lint, paper, rags, chemicals, etc.
I Close supenision is necessaiy if this appliance is
used b)’ or near children. Do not allow children to jrlay on, with or inside this or an)’ other
iance.
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Use this appliance
only for its intended purpose as described in this Owners Manual.
WHEN U SING THE WASH ER
I Never reach into washer while it is moving.
Wait until the machine has completely stopped before opening the lid.
I Do not mix chlorine bleach with ammonia or
acids such as vinegar and/or mst remover. Mixing different chemicals can produce a toxic gas wiiich may cause death.
I Do not wash or dr)’ articles that have been
cleaned in, washed in, soaked in or spotted with combustible or explosive substances (such as w'ax, oil, paint, gasoline, degreasers, diy-cleaning solvents, kerosene, etc.). These substances give offvapoi’s that may ignite oi’ explode. Do not add these substances to the wash w’ater. Do not
use or place these substances around )'our
w'asher or diyer duiing operation.
WHEN N OT IN USE
I Turn off w’ater faucets to relieve presstne on
hoses and valves and to minimize leakage if a break or mptui e should occur. Check the condition of the till hoses; they should be replaced eveiy .5 r ears.
I The laundiT process can reduce the flame
retardancy of fabrics. To avoid such a result, carefully follow the gaiment manufacturer’s
wash and care instructions.
I To minimize the possibilit)' of electric shock,
unplug this apjtliance from the pow'er supjtly or disconnect the washer at the household
distribution panel by removing the ftise or switching off the circuit breaker before attempting any maintenance or cleaning.
/VOTE; Tut ning the (iycle .Selector knob to an
oft position does fl/OT"disconnect the ajtjtliance from the power supply.
I Never attempt to operate this appliance if it is
damaged, malfunctioning, partially disassembled,
or has missing or broken parts, including a damaged cord or plug.
I Do not attempt to repair or replace any Jtait of
this appliance unless specifically recommended in this Owner’s Manual, or in published user-
repair instnrctions that you trnderstand and
have the skills to carry out.
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I Before discarding a w’asher, or' removing it
fr'otn service, remove the washer lid to prevent children from hiding inside.
I Do not fcrmperwlth controls.
READ AN D F OLLOW THI S SAFET Y IN FORMA TIO N CA REF ULLY.
SAVE THESE INSTRUCTIONS
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About the washer control panel.
You can locate your model number on the back of your washer.
Add detergent
• Add diluted fabric softener (on models with a fabric softener dispenser)
Model WBSR3140 and WBSR3000
• Add clothes
Quick Start Guide
• Select load size and
other wash options
• Select wash cycle
• Close lid
• Pull knob
Model WCSR4170
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Model WJSR4160 and WLDSR416
Model WHDSR315
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Model WHDSR417 and WSERR417
Model WHDRR418
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About the washer control panel.
Model WJRR4170
Control settings.
Load Size
Loose!)' load clothes no higher than the top row of holes in the washer basket. The water level should just cover the clothes. Adjust the load size accordingly.
Temperature
Select the water temperatui e for the wash and rinse cycles. .Always follow fabric manufacturer’s cai e label oi’ instmctions when laundering.
Wash Cycle
The wash cycle controls the length of the washing process. The chart below will help you match the wash cycle setting with your clothing.
COTTONS
EASY CARE
DELICATES
POWER WASH
POWER RINSE
15MIN/30MIN
AUTO SOAK
PREWASH
For heavy to lightly soiled cottons, household linens, work and play clothes.
For wrinkle-free and permanent press items, and knits. For lingerie and special-care fabrics with light to normal soil.
For heavily soiled and heavy-duty fabrics. This cycle provides a longer agitation.
Provides an automatic, second deep rinse to thoroughly remove detergent or bleach from your clothes.
For very soiled clothes. Begins with a brief agitation, soaks for a specified period of time, then moves through the rest
of the cycle automatically.
For heavily soiled clothes or for clothes with a care label that recommends prewashing before washing.
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About the washer features.
NOTE: Not all features are available on all washer models. ge.com
OPTIONS
2nd
RINSE
2nd Rinse Option (on some models)
Wien you use extra detergent or bleach to clean heavily soiled clothes, you may want to use the 2nd Rinse option. It provides a second deep cold rinse. On some models, this option can be found on the cycle selector knob.
The Agitator Cap or Fabric Softener Dispenser (depending on model)
The agitator cap fits into the top of the
agitator. If it accidentally comes off^ simply put it back on.
The fabric softener dispenser AutmmxticAly
releases liquid fiibric softener at the pi'ojrer time during the cycle.
Do not stop the washer during the first spin.
This win cause the dispenser to empty too soon.
To use, follow these steps:
Make sure dispenser is secui ely
— attached to agitator.
Use only licjuid fabric softener. Pour into dispenser, using amount recommended on jrackage.
rm Add water to dispenser until it reaches
'—' the maxim um fill line.
Do not pour anything into the agitator if the agitator cap or dispenser is removed.
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Never pour fabric softener directly on clothes. It may stain them.
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About the washer features.
NOTE: Not all features are available on all washer models.
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Separate for cleaning.
Cleaning the Fabric Softener Dispenser (on some models)
j~^ Remove the dispenser from the top of the agitatoi’.
Separate the dispensei’ cup from the cover by grasping the top and pushing down
'—' on the inside of the cup with your fmgei’s. Dispensei’ cup will pop free from the
To clean thè dispenser, soak both thè dispenser cup and thè dispenser cover in thè
f/ \11 n fv f/\l I ih/\n •
folhndng solution
1 US gallon (3.8 liters) warm water 1/4 cup (60 ml) heavy duty liquid detergent 1 cup (240 ml) bleach
If necessaiy, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff
'—' bmsh; you may roughen the surface of the dispenser.
Rinse and reassemble dispenser. Place disj’ienser back on the agitator.
Liguid Bleach Dispenser (on some models)
The dispenser dilutes liquid chlorine bleach before it reaches your wash load.
j~^ C-heck clothing care labels for special instmctions.
Measure liquid bleach carefully, following instmctions on the bottle.
Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
Do not pour powdered bleach into bleach dispenser.
Before starting the washer, pour measured amount of bleach directly into bleach
'—' dispenser. Avoid splashing or over-filling disj’ienser If you pref er to use powdered
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bleach, add it into the ’ivash basket with your detergent.
Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death.
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Loading and using the washer.
Always follow fabric manufacturer's care label when laundering. ge.cam
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Sorting Wa sh Lo ads
Sort by color (whites, lights, colors), soil level, fabric tyy>e (sturdy cottons, easy care, délicates) and whether the fabric produces lint (teny cloth, chenille) or collects lint (velveteen, corduroy).
Proper Use of D ete rgent
Add detergent and start, the washei’ before adding clothes so that the deteigent can woi k ettectivel)'. Using too little or too much detergent is a common cause of laundn' problems.
Loadin g th e Wa sher
l.oad diy items loosely, no higher than the top row of holes in the washer basket. When loading wet items, make sure you set the load/water level high enough to allow the items to move freely. Water level should just cover the clothes. To add items after washer has started, push in Cycle knob and submerge additional items next to the agitator. Cdose the lid and pull Cycle knob out to lestart.
You can use less detergent if you have soft water,
a smaller load oi' a lightly soiled load.
Do not wrap long items like sheets or pants around the agitator.
Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.).
Agitation will not start with the lid up.
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Loading and using the washer. Always follow fabric manufacturers care label when laundering.
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Care a nd C lean ing o f th e W ashe r
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Wash Basket: Leave the lid open after washiiiir to
allow moisture to evajrorate. If you want to dean the basket, use a dean soft doth dampened with liquid detergent, then rinse, (Du not use hareh or gritty deanei's.)
Fill Hoses: HosGS connecting washer to faucet
should be replaced even’ .0 yean.
Exterior: Immediateh' wipe off any spills. Wipe with
damp cloth. Tiy not to hit sui face with sharp objects.
Moving and Storage:Xsk the service technician to
remove water’ from drain pump and hoses. See the Installation Instrarctions packed with prodirct ftrr’ infbr’rnation on how to r einstall the shipping rod to keep the trrb stationai’V’when moving the washer'. For more infbmiation, visit ge.com or call
800.GECARES (800.432.2737). Do not stor e the
washer' wher e it will be exposed to the weather.
Long Vacations: Hg sure water supply is shut off at
faucets. Drain all water fr om hoses if weather' will be below fieezina;.
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Before you call for service.
ge.com
Troubleshooting Tips
{ , J money! Review the charts on the following pages, or
visitge.com. You may not need to call for service.
WATER Possible Causes What To Do
Too many suds Type of detergent • Switch to a low'er sudsing detergent brand and follow'
instmctions on package.
Soft water • Tiy less detergent. Too much detergent • Measure your detergent carefully. Use less soap if you
have soft w'ater, a. smaller load or a lightly soiled load.
Water leaks Fill hoses or drain hose is
improperly connected
Household drain may be clogged • Check household jrlumbing. You may need to call a
Constant water pressure to the fill hoses at the water source
• Make sure hose connections ai e tight at faucets and mbber washere are installed. Make sure end of drain hose is correctly inserted in and secured to drain facility. The drain hose should be inserted into the washer and the collar or clip should be screwed in. Remove any kinks from the drain hose. Make sure that the hose connection is not strained when the washer is pushed close to the wall.
plumber.
• Tighten hoses at the faucets and turn the water off after each use.
• C'-herk condition of the till hoses; they should be replaced eveiy 5 veal's.
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Using too much detergent in washer
HU hoses, washers and screens • (’-heck that the mbber wash ere and screens have been
Overloading the washer • l.oosely load clothes no higher than the top row of holes
Water temperature
seems incorrect
Water won't drain Drain hose is kinked or
Cooler water temperatures provide improved energy efficiency
Control is not set properly • (’-heck water temjrerature control (on some models) or
Water supply is turned off or improperly connected
Water valve screens are stopped up
House water heater is not set properly
improperly connected
• Use less detergent. Use less soap if vou have soft water, a smaller load or a lightly soiled load.
installed correctly. Fill hoses, washere and screens should be replaced eveiy' 5 yea re.
in the washer basket. The level of the water should be just above the clothes.
• New laundry detergents have been fomiulated to work with cooler water temperatures without affecting wash perfonnance.
C-ycle knob and adjust.
• Turn both hot and cold faucets fully' on and make sure hoses are connected to correct faucets.
• Turn off the water source and remove the w'ater connection hoses from the ujrper back of the washer. Use a. bmsh or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on.
• Make sure house water heater is delivering water at 120°F-140°F (48°C--6()°C). '
• Straighten drain hose and make sure washer is not sitting on it.
Toj:> of drain outlet should be less than 8 ft. (2.5 m) above floor.
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Before you call for service.
WATER Possible Causes What To Do
Water fills and drains
at the same time
Siphoning • If your standpijre or ch ain foi' the washer is less than 3
feet oif the floor, the water will drain from the tub while it is filling. Liffing the drain hose at least 3 feet off the floor will allow the water to remain in the tub until the pump drains it out. The anti-siphon clip will lift the drain
hose high enough to do this. The anti-siphon clip is included with the insfcdlation parts package for your washer.
• Another w'a)’ sijrhoning can occur is if the standpipe is stuffed with rags or other items that prevent air from
escajring with the water. .Air flow' is needed to break the
suction.
• Check to make sure only the straight part, of the drain
hose is inserted into the standpipe; no ribs of the drain hose should be in the sfcmdpipe or chain jripe.
• The washer drain must be 3 feet or more oft'of the floor
to prevent the washer from draining during fill. If your washer drain is less than 3 feet above the floor, use the anti-siphon clip shipped with your washer to attach the
drain hose to the back of your washer. The clip will hold
the drain hose in place and ensure that the w'asher does
not self-drain during fill. See installation instmctions for
details.
• Onh' the straight tojr portion of the drain hose should be inserted into the drain. Inserting the libbed section of
the hose may create a siphon, and cause the washer to drain as it fills.
• If the drain opening is excessively tight around the drain
hose, or if the opening around the hose is closed with rags or other material, a siphon may occur, and the
washer will drain as it fills. To avoid this problem, ensure
that there is open area around the end of the drain hose to allow air to flow' into the chain as w'ater is pumped out of the w'asher.
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OPERATION Possible Causes What To Do
Washer pauses during
spin cycle
Washer won't operate Washer is unplugged • Make sure cord is plugged securely into a w'orking outlet.
PERFORMANCE Possible Causes What To Do
Colored spots Incorrect use of fabric
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This is normal • The W'asher may jiause during the spin cycle to remove
soapy W'ater moi e efficiently.
Water supply is turned off • Turn both hot and cold faucets hilly on.
Controls are not set properly
lid is open—safety feature prevents agitation and spinning when Ud is up
Circuit breaker/fuse is tripped /blown
softener
Dye transfer • Sort, whites or lightly colored items from dark colors.
• Check controls and make sure Cycle knob is pulled out
to Ofl/position.
• Close lid and reset cycle, to the beginning if necessaiy.
• Check house circuit breakeix/fuses. Rejilare fuses or
reset breaker. Washer should have sejiarate outlet.
• Check fabric softener jiackage ftir instructions and follow' directions for using disjienser.
• Pretreat stain and rew'ash.
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PERFORMANCE (contj Possible Causes What To Do
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Grayed or yellowed
clothes
Lint or residue on clothes
Not enough detergent * Use more deieigent (especially with larger loads). Be
sure to follow detergent manufartiirer’s directions.
Hard water ® Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough
Washer is overloaded ® Select load size to match clothes load. Detergent is not
dissolving Dye transfer ® Sort clothes by color. If fabric label sta tes wash separately,
Qothes are air or line dried ® If you do not dry your clothes with a clothes dryer, your
Incorrect sorting ® Separate lint producers from lint collectors. Washing too long ® Wash small loads for a shorter time than larger loads.
Detergent not dissolving
Overloading ® Load clothes no higher than the top row of holes in the
• Make sure water heater is delivering water at
120°F-140°F (48°C-60°C). '
• Add detergent as wash basket fills with water before
vou load clothes.
unstable dyes may be indicated.
clothes may retain more lint.
• Add detergent as wash basket fills with water, before you
load clothes.
® Tiy a liquid detergent. ® Use wanner water temperature.
w'asher basket.
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* Make sure load size selected matches clothes load size.
Incorrect use of fabric softener ® Check fabric softener package for instmctions and follow'
directions for using dispenser.
Pilling Result of normal wear on
poly-cotton blends and
fuzzy fabrics
Snags, holes, tears, rips or excessive wear
Wrinkling Improper sorting ® Avoid mixing heaw items (like work clothes) with
Pins, snaps, hooks, sharp buttons, belt bucMes, zippers and sharp objects
left in pockets
Undiluted chlorine bleach ® Check bleach package instmctions for proper amount.
Chemicals like hair bleach
or dye, permanent wave
solution
Overloading or
incorrect water level incorrect wash and
dry cycles
® Wliile this is not caused by the washer, you can slow the
pilling process by washing gannents inside out.
® Fasten snaps, hooks, buttons and /ijípert. ® Remove loose items like pins, objects in pockets
and sharp buttons.
® Turn knits (wirich snag easily) inside out.
® Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
® Ifinse items that may have chemicals on them before
washing.
light items (like blouses).
® Tr\' a fabric softener;
® load your washer so clothes have enough room
to move f reely with water covering all of the clothes.
® Match Cycle selection to the ripe of fabric you are
washing (especially for easv care loads).
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Repeated washing in
water that is too hot
« Wash in wami or cold water. ^^
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Before you call for service.
NOISE Possible Causes What To Do
Washer is noisy Washer is imeveii • To level the front of the washei;, adjust the front leveling
legs by rotating the individual leg in the proper direction for up or down. To level back of washer, lift back of machine 4" {1 1 cm) and set down.
Washer load is
unbalanced Shipping rod is still assembled
in unit
Washer is sitting too close
to wall (causes knocking during cycle)
Whistle or knock during fill • Nomial sounds during fill include the water filling
Clanking or clunking • Many washer's have features such as pulse agitation and
• Push the Cycle knob in to stop the washer, open the lid and redistribute the load evenly. Close the lid and restart.
• To remove shipping rod from washer, pull yellow' tag and attached rod from the bottom right hand side of w'asher.
• Pull washer away from the wall; about 4" (11 cm) is
needed.
in through the house jrlumbing. As the water pressure goes up and down, a knock or hammer can develop.
Make sure the water faucets are full)' turned on.
pauses during rinse and spin for reduced clothes wear and to reduce likelihood of soap residue. These short pauses of less than 1 minute are nonnal and will reduce
clothing wear and increase water extraction. Sounds such
as a metallic knock, double knock or metallic clunk
occur when the washer transitions from a stop or paused state to miming or spinning. They occur several times per cycle after speed changes or pauses.
• Nomial sounds during fill include the sound of water flowing through your household pipes. Additionally, a
knock or hammering sound may also occur wiien the washer water valves turn off. To reduce this noise, make sure that the washer fill faucets are fully opened.
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• Your washer will pause between the various wash, rinse, spin and drain portions of the wash cycle. It may also pause during agitation if a Pulsed Agitation cycle is selected. .Sounds such as metallic knocks or clinking may
occur during these transitions from miming to stopjied or from stopped to mnning. They ma)’ also occur if your
machine changes speeds or brakes during a wash cycle.
OTHER Possible Causes What To Do
Labels on the exterior of the washer will not peel off cleanly
Occasionally the adhesive used on the labels does not release cleanly
• Use a hair diyer set at the lowest heat setting, directing
the air at the label for a short, amount of time. This will release the adhesive easily, without damaging the surface of die washei’.
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GE Washer Warranty.
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. To schedule service,
Ty
For The Period Of: We Will Replace:
One Year
From the date of the original purchase
What Is Not Covered:
: Service trips to your home to teach you how to use
the product. ^ Improper instaUation, delivery or maintenance. ^ Failure of the product if it is abused, misused, or
used for other than the intended purpose or used
commercially. ^ Replacement of house fuses or resetting of circuit
breakers. ^ Products which are not defective or broken, or which are
working as described in the Owner’s Manual.
on-line, 24 hours a day, visit us at ge.com, or call 800.GE.CARES (800.432.2737). Please have serial number and model number available when calling for service.
Any part of t.hc wiishci' which hiils due to defect in nititeriiils or workinunship. Ouiing this limited one-year warranty, we will also pi o\ide, free of charge, all labor and related sen ice to
replace the defective pa it.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
Damage to the product caused by accident, fire, floods or acts of God.
Incidental or consequential damage caused by possible defects with this appliance.
Defects or damage due to operation in freezing temperatures.
Damage caused after delivery.
I Product not accessible to provide required service.
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EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location. In Alaska, the warranty excludes the cost of shipping or sen/ice calls to your home.
Some states do not allow the exclusion or limitation of Incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your states Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
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Consumer Support.
GE Appl ian ces Websi te
Have a question or need assistance with youi’ appliance? Tiy the GE Appliances Website 24 horn's a day, any day of the year! For greater convenience and foster service, you can now download Owner’s Manuals, ordei' parts oi' even schedule sei'vice on-line.
Schedul e S ervi ce
Expert. GE repair sen-ice is only one step away from )’our door. Ciet on-line and schedule )'our semce at
youi' convenience 24 horn's any day of theyeai ! Or call 800.GE.CARES (800.432.27,47) during nomial
business horn's.
Heal L ife Desi gn St udi o
GE supports the Univei'sal Design concept;—products, senices and envii'onments that can be used by people of all ages, sizes and capabilities. We recognize the need to design tbi' a wide r ange of physical and mental abilities atrd impainnents. For details of GE’s Univei'sal Design applications, including kitchen design ideas for' people with disabilities, check out orrr Website today. For the hearing impaired, please call
SOO.'tDD.GEAG (800,833,4322). '
Extend ed W arra ntie s
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Purchase a GE extended warrant)’ and learn aborrt special discounts that are available while your wat'rant)' is still in effect. You can purchase it on-line amtime, or call 800.626.2224 dtrting nomial brrsiness horn's. GE Gonsrrmer' Home •Ser'vices 'will still be there after yorri"rvarrant)'expires.
Parts and A cces sor ies
Indiriduals cjualifred to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCiar'd and Discover cards are accejited). Or'der on-line today, 24 hour's every da)' or b)’ phone at 800.626.2002 during noi'inal business hour's.
Instructions contained in this manuai cover procedures to be performed by any user. Other servicing generally should be referred to qualified service persennel. Caution must be exercised, since improper servicing may cause unsafe operation.
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Contact Us
If you ar e not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager;, Customer' Relations
J
GE Appliances, Appliance Park I.ouisville, KY 40225
Regist er Yo ur Appli ance
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Register your new appliance on-line—at your convenience! Time!)’ product registration will allow for enhanced communication and prompt service under the tenns of your warr anty, should the need arise.
You may also mail in the pre-jiiinted registration car'd included in the packing material.
Printed in the United States
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