GE TCX22 User Manual
Refrigerators
Bottom-mount no-frost
Réfrigérateurs
Sans givre à compartiment inférieur
Refrigeradores
Montage inferior sin escarcha
Model:
TCX22
Owner’s Manual
Modèle :
TCX22
Manuel d’utilisation
Modelo:
TCX22
English section begins on page 2
La section française commence à la page 24
La sección en español empieza en la página 46
Part No. 162D1520P008 Pub. No. 49-60058 A1058012 9-99 JR
GE Appliances
Manual del propietario
Customer Service Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
Congratulations!
You Are Now Part of the GE Family
Welcome to the GE family. We’re proud of our
quality products and we are committed to providing
dependable service. You’ll see it in this easy-to-use
Owner’s Manual and you’ll hear it in the friendly
voices of our customer service department.
Best of all, you’ll experience these values each time
you use your refrigerator. That’s important, because
your new refrigerator will be part of your family for
many years. And we hope you will be part of ours for
a long time to come.
We thank you for buying GE. We appreciate your
purchase, and hope you will continue to rely on us
whenever you need quality appliances for your home.
GE & You, A Service Partnership.
Safety Information
Safety Precautions . . . . . . . . . . . . 3
Use of Extension Cords . . . . . . . . 3
How to Connect Electricity . . . . . . 4
Use of Adapter Plugs . . . . . . . . . . 4
Operating Instructions
Temperature Controls . . . . . . . . . 5
Features . . . . . . . . . . . . . . . . . . 6, 7
Ice Service . . . . . . . . . . . . . . . . . . 8
Care and Cleaning . . . . . . . . . 9, 10
Installation Instructions
Preparing to
Install the Refrigerator . . . . . 11, 12
Reversing the Door Swing . . 12–18
Troubleshooting Tips
Normal Operating Sounds . . . . . 19
Before You
Call For Service . . . . . . . . . . . 19, 20
Customer Service
Warranty for Canadian
Customers . . . . . . . . . . . . . . . . .
21
Warranty for U.S. Customers
. . . 22
Service Telephone
Numbers . . . . . . . . . . . . Back Cover
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label on the left side, near the top of the
fresh food compartment.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service
under the warranty.
Inside you will find many helpful hints on how to use and maintain
your refrigerator properly. Just a little preventive care on your part
can save you a great deal of time and money over the life of your
refrigerator.
You’ll find many answers to common problems in the
Before You
Call For Service
section. If you review our chart of
Troubleshooting
Tips
first, you may not need to call for service at all.
READ THIS MANUAL
IF YOU NEED SERVICE
If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included in
the back section. Or,
in the U.S.,
you can always call the GE Answer
Center® at 800.626.2000, 24 hours a day, 7 days a week.
In Canada,
call 1-800-361-3400.
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Safety Instructions Installation Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Use this appliance only for its intended purpose as described in this Owner’s Manual.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
■
■This refrigerator must be properly installed
and located in accordance with the Installation
Instructions before it is used.
■
■Do not allow children to climb, stand or hang
on the shelves in the refrigerator. They could
damage the refrigerator and seriously injure
themselves.
■
■Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet.
Skin may stick to these extremely cold surfaces.
■
■Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
■
■Keep fingers out of the “pinch point” areas;
clearances between the doors and between
the doors and cabinet are necessarily small.
Be careful closing doors when children are
in the area.
■
■In refrigerators with automatic icemakers,
avoid contact with the moving parts of the
ejector mechanism, or with the heating element
that releases the cubes. Do not place fingers or
hands on the automatic icemaking mechanism
while the refrigerator is plugged in.
■
■Unplug the refrigerator before cleaning and
making repairs.
NOTE: We strongly recommend that any servicing be performed
by a qualified individual.
■
■Turning the control to the
OFF
position does
not remove power to the light circuit.
■
■Do not refreeze frozen foods which have
thawed completely.
PROPER DISPOSAL OF THE REFRIGERATOR
Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are
still dangerous…even if they will sit for “just a few
days.” If you are getting rid of your old refrigerator,
please follow the instructions below to help prevent
accidents.
Before You Throw Away Your Old Refrigerator
or Freezer:
■Take off the doors.
■Leave the shelves in place so that children may
not easily climb inside.
CFC Disposal
Your old refrigerator has a cooling system that used
CFCs (chlorofluorocarbons). CFCs are believed to
harm stratospheric ozone.
If you are throwing away your old refrigerator, make
sure the CFC refrigerant is removed for proper
disposal by a qualified servicer. If you intentionally
release this CFC refrigerant you can be subject to
fines and imprisonment under provisions of
environmental legislation.
USE OF EXTENSION CORDS
Because of potential safety hazards under certain conditions, we strongly recommend
against the use of an extension cord.
However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United
States) or a CSA certified (in Canada), 3-wire grounding type appliance extension cord having a grounding
type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.
DANGER! RISK OF CHILD ENTRAPMENT
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a
3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to
minimize the possibility of electric shock hazard
from this appliance.
Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded.
Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility and
obligation to have it replaced with a properly
grounded 3-prong wall outlet.
The refrigerator should always be plugged into its
own individual electrical outlet which has a voltage
rating that matches the rating plate.
This provides the best performance and also
prevents overloading house wiring circuits which
could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the
power cord. Always grip plug firmly and pull straight
out from the outlet.
Repair or replace immediately all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end.
When moving the refrigerator away from the
wall, be careful not to roll over or damage the
power cord.
USE OF ADAPTER PLUGS
(Adapter plugs not permitted in Canada)
Because of potential safety hazards under certain conditions, we strongly recommend against
the use of an adapter plug.
However, if you must use an adapter, where local
codes permit, a
temporary connection
may be made
to a properly grounded 2-prong wall outlet by use
of a UL-listed adapter available at most local
hardware stores.
The larger slot in the adapter must be aligned with
the larger slot in the wall outlet to provide proper
polarity in the connection of the power cord.
When disconnecting the power cord from the
adapter, always hold the adapter in place with one
hand while pulling the power cord plug with the
other hand. If this is not done, the adapter ground
terminal is very likely to break with repeated use.
If the adapter ground terminal breaks,
DO NOT USE
the refrigerator until a proper ground has been
established.
Attaching the adapter ground terminal to a wall outlet
cover screw does not ground the appliance unless the
cover screw is metal, and not insulated, and the wall
outlet is grounded through the house wiring. You should
have the circuit checked by a qualified electrician to make
sure the outlet is properly grounded.
Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
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Installation Instructions
About the controls on the refrigerator.
Control Settings
Fresh Food Control
The fresh food control maintains the temperatures throughout the refrigerator.
Freezer Control
The freezer control maintains the temperatures throughout the freezer compartment.
Moving the freezer control to
OFF
stops cooling in both areas—fresh food and freezer—but does
not shut off power to the refrigerator.
How To Test Temperatures
Use the milk test for the fresh food compartment. Place a container of milk on the top shelf and check
it a day later. If the milk is too warm or too cold, adjust the temperature controls.
Use the ice cream test for the freezer compartment. Place a container of ice cream in the center of the
freezer and check it after a day. If it’s too hard or too soft, adjust the temperature controls.
After changing the controls, allow 24 hours for the refrigerator to reach the temperature you have set.
The temperature controls on your refrigerator have letters
and numbers. Initially set the fresh food control at 5 and
the freezer control at C.
If you want colder or warmer temperatures, adjust the
fresh food temperature first. When satisfied with that
setting, adjust the freezer temperature.
5
Freezer Control
cold coldest
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About the refrigerator shelves and bins.
Not all features are on all models.
Door Shelves
The bottom door shelf in the fresh food
compartment and the freezer door shelves
are removable for easy cleaning.
To remove, hold both ends and pull
straight up.
Freezer Shelf and Basket
The freezer has two storage levels for your
frozen foods, a freezer shelf and a freezer
basket. The basket glides in and out for easy
food selection.
To remove the basket, pull it out until it
stops. Then tilt the front of the basket up
and finish pulling the basket all the way out.
To replace the basket, slide it all the way in.
Rearranging the Shelves
Shelves in the fresh food compartment are adjustable.
To Remove To Replace
Lift up and out
2
Insert
top hook
1
Lower to
lock in place
2
Tilt up
1
Bins on the Fresh Food Door
Adjustable bins can easily be carried
from refrigerator to work area.
To remove:
Use your thumbs or forefingers
to push the lock tabs toward the center. Pull
the bin straight out.
To replace:
Slide the bin into the grooved
area until the tabs lock into place.
The divider
helps prevent tipping, spilling
or sliding of small items stored on the
door shelf. Place a finger on either side
of the divider near the front and move it
back and forth to fit your needs.
Divider
About the storage drawers.
Not all features are on all models.
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Fruit and Vegetable Drawers
Excess water that may accumulate in the
bottom of the drawers should be emptied
and the drawers wiped dry.
Adjustable Humidity Drawers
Slide the control all the way to the
setting to provide high humidity
recommended for most vegetables.
Slide the control all the way to the
setting to provide lower humidity levels
recommended for most fruits.
Snacks Drawer
The snacks drawer can be moved to the
most useful location for your family’s needs.
Drawer Removal
Drawers at the bottom of the fresh food
compartment stop before coming all the
way out, to help prevent contents from
spilling onto the floor. Drawers can be
removed easily by tilting up slightly and
pulling past “stop” location.
To remove drawers when the fresh food
compartment door cannot be opened all
the way, first remove food and shelves
above the drawers.
Remove the drawer farthest from the
door.
Remove the glass top by pushing up
from underneath and tilting it to clear
the door. Be careful when handling the
glass.We recommend wearing
protective gloves.
Lift the empty drawer frame out.
Remove the center post.
Slide the other drawer and frame over
and remove them. After cleaning,
replace the drawers in reverse order.
5
4
3
2
1
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About the ice service.
Not all features are on all models.
Icemaker Accessory Kit
If your refrigerator did not already come
equipped with an automatic icemaker,
an icemaker accessory kit is available at
extra cost.
Check the label located inside the fresh
food compartment on the upper left side
for the specific icemaker kit needed for
your model.
Water Filter Accessory
The water filter is an option at extra cost
and is available from your dealer. Specify
WR97X0214. It has complete installation
instructions and installs on 1/4″O.D.
copper water line.
Ice Service Compartment
The freezer has an ice service compartment
with an ice tray shelf and a pull-out ice
storage bin. They can both be moved to
either side of the freezer.
CAUTION:
Make sure shelf is secure before
placing items on shelf to avoid property
damage.
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Installation Instructions
Care and cleaning of the refrigerator.
9
Cleaning the Outside
The door handles and trim.
Clean with a cloth
dampened with soapy water. Dry with a soft
cloth. Do not use wax on the door handles
and trim.
Keep the outside clean.
Wipe with a clean
cloth lightly dampened with kitchen
appliance wax or mild liquid dish
detergent. Dry and polish with a clean,
soft cloth.
Do not wipe the refrigerator with a soiled dish
cloth or wet towel. These may leave a residue
that can erode the paint. Do not use scouring
pads, powdered cleaners, bleach or cleaners
containing bleach because these products can
scratch and weaken the paint finish.
Cleaning the Inside
To help prevent odors,
leave an open box of
baking soda in the fresh food and freezer
compartments.
Unplug the refrigerator before cleaning.
If this
is not practical, wring excess moisture out
of sponge or cloth when cleaning around
switches, lights or controls.
Use an appliance wax polish on the inside
surface between the doors.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda
to a quart (1 l) of water. This both cleans
and neutralizes odors. Rinse and wipe dry.
After cleaning the door gaskets, apply a thin
layer of petroleum jelly to the door gaskets
at the hinge side. This helps keep the gaskets
from sticking and bending out of shape.
Avoid cleaning cold glass shelves with hot water
because the extreme temperature difference may
cause them to break. Handle glass shelves
carefully. Bumping tempered glass can cause it to
shatter.
Do not wash any plastic refrigerator parts in
the dishwasher.
Under the Refrigerator
For most efficient operation, keep the
area under the refrigerator clean. Remove
the base grille and sweep away or vacuum
up dust.
For best results, use a brush specially
designed for this purpose. It is available at
most appliance parts stores.
Clean the condenser coils at least
once a year.
Behind the Refrigerator
Be careful when moving the refrigerator
away from the wall. All types of floor
coverings can be damaged, particularly
cushioned coverings and those with
embossed surfaces.
Pull the refrigerator straight out and return
it to position by pushing it straight in.
Moving the refrigerator in a side direction
may result in damage to the floor covering
or refrigerator.
When pushing the refrigerator back,
make sure you don’t roll over the power
cord or icemaker supply line (on some
models).
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Care and cleaning of the refrigerator.
Preparing for Vacation
For long vacations or absences, remove
food and unplug the refrigerator. Move the
freezer control to the
OFF
position, and
clean the interior with a baking soda
solution of one tablespoon (15 ml) of
baking soda to one quart (1 l) of water.
Leave the doors open.
Move the icemaker feeler arm (for
icemaker equipped models) to the
STOP
(up) position and shut off the water supply
to the refrigerator.
If the temperature can drop below freezing,
have a qualified servicer drain the water
supply system (for icemaker equipped
models) to prevent serious property
damage due to flooding.
Preparing to Move
Secure all loose items such as grille, shelves
and drawers by taping them securely
in place to prevent damage.
Be sure the refrigerator stays in an upright
position during moving.
Light Bulb Replacement
Light bulbs are located at the top of the
fresh food and freezer compartments.
To replace a light bulb, unplug the
refrigerator’s power cord plug from the wall
outlet.
Freezer Light
To remove light cover, remove the 1/4″hex
head screws at the back of the cover. Slide
the cover back and remove. After replacing
with the same size bulb, reinstall the light
cover and plug in the refrigerator.
Fresh Food Light
To remove the light cover, remove the
1/4″hex head screws at the back of the
cover. Slide the cover back and remove.
After replacing with same size bulb, reinstall
light cover and plug in the refrigerator.
1/4″Hex Head Screws
1/4″Hex Head Screws
Back of Freezer
Front of Freezer
Freezer Light
Fresh Food Light
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Installation Instructions
Preparing to install the refrigerator.
Read these instructions completely and carefully.
Water Supply to the Icemaker
(on some models)
If the refrigerator has an icemaker, it will have to be
connected to a cold water line.
A water supply kit (containing copper tubing,
shutoff valve, fittings and instructions) is available
at extra cost from your dealer or from Parts and
Accessories, 800-626-2002.
Refrigerator Location
Do not install the refrigerator where the
temperature will go below 60°F (16°C)
because it will not run often enough to maintain
proper temperatures.
Install it on a floor strong enough to support it
fully loaded.
Clearances
Allow the following clearances for ease of
installation, proper air circulation and
plumbing and electrical connections:
Sides . . . . . . . . . . . . . . . . . . . . . . . .1″(25 mm)
Top . . . . . . . . . . . . . . . . . . . . . . . . .1″(25 mm)
Back . . . . . . . . . . . . . . . . . . . . . . . . .1″(25 mm)
Rollers
The rollers have 3 purposes:
Rollers adjust so the door closes easily when
opened about halfway. [Front of refrigerator
should be 1/4″(6 mm) higher than the rear of
refrigerator.]
Rollers adjust so the refrigerator is firmly
positioned on the floor and does not wobble.
Rollers allow you to move the refrigerator away
from the wall for cleaning.
To adjust the rollers:
Remove the base grille.
Turn the roller
adjusting screws
clockwise to raise
the
refrigerator,
counter-
clockwise to lower it.
Use a 3/8″socket
wrench or adjustable
wrench. Replace the
base grille.
3
2
1
Base Grille
Remove the base grille
by grasping it at the
bottom and pulling it
straight out.
To replace the base
grille, align prongs on
back of grille with slots
in cabinet and push
forward until the grille
snaps into place.
Roller Adjustment Screw
(3/8″hex with slot)
Roller
Stabilizing
Brake
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Preparing to install the refrigerator.
Read these instructions completely and carefully.
Stabilizing Brake
This refrigerator is equipped with a leveling foot
which serves as a stabilizing brake. This additional
leveling foot will hold the refrigerator securely in
position during operation and cleaning.
To set the brake,
first remove the base grille and
hinge cover. Second, adjust the rollers to the
desired position. Then turn the stabilizing brake
until the brake is firmly in place against the floor.
After the brake is securely in place, unscrew the
roller adjustment bolt counterclockwise until the
weight of the refrigerator is supported by the
stabilizing brake. This allows the weight to be
positioned on the stabilizing brake.
Reinstall the hinge cover and replace the base grille.
Reverse the procedure to roll the refrigerator out.
CAUTION: To avoid possible personal injury or
property damage the stabilizing brake must be
firmly touching the floor.
Roller Adjustment Screw
(3/8″hex with slot)
Roller
Stabilizing Brake
Bottom Hinge Cover
Reversing the door swing.
Read these instructions completely and carefully.
Before You Begin
When reversing the door swing:
■Read the instructions all the way through before
starting.
■Handle parts carefully to avoid scratching paint.
■Set screws down by their related parts to avoid
using them in the wrong places.
■Provide a non-scratching work surface for
the doors.
IMPORTANT: Once you begin, do not move the
cabinet until door-swing reversal is completed.
These instructions are for changing the hinges
from the right side to the left side—if you ever
want to change the hinges back to the right
side, follow these same instructions and reverse
all references to left and right.
Tools Required
■Phillips screwdriver
■Blade-type screwdriver
■Masking tape
■5/16″ hex socket driver
■3/8″ socket and ratchet
■T15 Torx Driver
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13
Removing the Doors
Unplug the refrigerator from its electrical
outlet.
Empty all door shelves, including the dairy
compartment.
CAUTION: Do not let either door drop to the
floor. To do so could damage the door stop.
b
a
Remove the Fresh Food Door
Remove the top hinge cover (lift up on the
outside edge and pull off).
Tape the door shut with masking tape at both
upper corners.
With 5/16″hex socket driver, remove the 3
screws that hold the top hinge to the cabinet.
Lift the hinge and spacer straight up to free the
hinge pin from the socket in the top of the door.
Remove the tape, tilt the door away from the
cabinet and lift it to free its bottom socket from
the hinge pin on the center hinge bracket.
Set the door on a non-scratching surface.
f
e
d
c
b
a
Remove the Freezer Door
Tape the door shut with masking tape at both
upper corners.
Remove the hinge pin with a 5/16″hex socket
driver.
Remove the tape and tilt the door away from the
cabinet. Remove and save the washer on top of
the door socket.
Lift the door straight up to free its bottom socket
from the pin in the bottom hinge bracket.
If the hinge pin and washer stick in the bottom
door socket, remove them, place the pin in the
outermost hole in the bottom hinge bracket and
slip the washer over the pin.
NOTE:
The hinge rod (on some models) may fall
out of the door. If this happens, set the rod
aside. It will be replaced later.
d
c
b
a
Washer
Washer
Freezer Door
Hinge Pin
Center
Hinge
Bracket
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Reversing the door swing.
Read these instructions completely and carefully.
Reversing the Hardware
Transfer Bottom Hinge Bracket to the Left
Remove the base grille by grasping it at
both ends and pulling it straight out.
Remove the bottom hinge bracket cover with
a flat screwdriver.
Use the ratchet wrench and socket to remove
the hex head screws and hinge bracket from
the bottom right side of the cabinet. Replace
the screws in the holes.
Remove the two outermost hex head screws
from the bottom left side of the cabinet.
Place the bottom hinge bracket over the
holes and tighten with the screws.
Move the hinge pin with the washer to the
hole that’s now on the outside.
NOTE:
It is important that the washer is on the
bottom of the hinge pin.
e
d
c
b
a
Bottom Right
Bottom Right
Bottom Left
Bottom Left
Washer
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15
Reversing the Fresh Food Handle
Transfer Center Hinge Bracket to the Left
Remove the hinge bracket from the center right
side of the cabinet by removing the three Phillips
head screws.
Remove the three outermost 5/16″hex head
screws from the center left side of the cabinet
and insert them into the holes just vacated by the
Phillips head screws on the center right side.
Invert the hinge bracket with shim and secure
this assembly with the three Phillips head screws
removed from the right side. Tighten all screws.
c
b
a
Center Right
Center Left
Remove screws from the top and bottom of the
handle to release the handle from door.
Remove the plastic screws from the right edge of
the door with a Phillips screwdriver and move
them to the handle screw holes on the left edge
of door.
Turn the handle upside-down and attach the
handle to the right edge of the door with the
screws at the top and bottom.
Transfer any hinge socket plug buttons to the
opposite end on the top and bottom of both
doors.
d
c
b
a
Transfer Top Hinge to the Left
Interchange the hinge, shim and screws at the top
right with the plastic plug buttons at the top left of
the cabinet. Do not tighten screws at this time.
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Reversing the door swing.
Read these instructions completely and carefully.
Transferring the Door Stops
On each door, move the metal door
stop from the right end to the left end.
Move any screws from the left end to the
right end.
b
a
Door Stop
Reversing the Freezer Handle
Remove the handle by removing the four torx head
screws. Then, remove the plug button from the top
edge of the door and insert it into the opposite hole
on the top edge of the door. Reinstall the handle.
Plug Button
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17
Rehanging the Doors
Rehang the Freezer Door
On models with a hinge rod, remove the hinge
rod from the right side with a screwdriver and
install it in the left hinge side.
Lower the bottom socket of the freezer door
onto the lower hinge pin on the bottom hinge
bracket.
Gently push the door under the center hinge
bracket and align it with the hole in the center
hinge bracket.
On models with a hinge rod, make sure the
hinge rod has been inserted into the left hinge
socket before assembling the center hinge pin.
Reinstall the hinge pin with a 5/16″ hex socket
driver so it extends through the hole in the
center hinge bracket and into the socket on top
of the freezer door.
d
c
b
a
Hinge Rod
(on some models)
Hinge Rod
(on some models)
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Operating Instructions
18
Transferring the Ice Tray Shelf
(on some models)
Rehanging the Fresh Food Door
Reversing the door swing.
Lower the bottom socket of the fresh food door
onto the center hinge pin.
Tilt the door towards the cabinet, lifting the top
hinge so the pin fits into the socket on the top of
the door.
Tighten the top hinge screws to secure the door,
making sure the top edge of the door is even
with the top surface of the cabinet.
c
b
a
Center Hinge Pin
Remove the screws and switch with plastic plugs
in the opposite wall.
Reinstall ice tray shelf.
b
a
Aligning the Doors
CAUTION: Do not loosen the center hinge
bracket. To do so could cause both doors
to fall away from the cabinet.
Fresh Food Door:
Loosen the top hinge screws.
Adjust the door so it is flush with the cabinet.
Tighten screws.
Read these instructions completely and carefully.
19
Customer ServiceTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
Normal operating sounds.
Depending on the placement of the refrigerator in your kitchen,
you may want to place a piece of rubber backed carpet under
the refrigerator to reduce noise.
Evaporator Fan.
You may hear air being forced through the cabinet
by the fan.
Evaporator.
The flow of refrigerant through the evaporator may create a
boiling or gurgling sound.
Defrost Heater.
During defrost cycles, water dripping onto the heater may
cause a hissing or sizzling sound. After defrosting, a popping sound may
occur and the evaporator may create a boiling or gurgling sound.
Cold Control.
This part can produce a snapping sound when turning the
refrigerator on or off.
Water Pan.
Water may be heard running into the drain pan during the
defrost cycle.
Compressor.
Modern, high efficiency compressors operate much faster
than older models. The compressor may have a high pitched hum or
pulsating sound.
Condenser Fan.
You may hear air being forced over the condenser by the fan.
Defrost Timer.
The timer produces a sound similar to an electric clock.
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not
Refrigerator in defrost cycle. • Wait about 30 minutes for defrost cycle to end. If lights
operate
work but the unit does not restart, remove the base grille.
Locate the defrost timer mounted on the center rail and
turn the timer knob clockwise until you hear a click. The
refrigerator should begin operating.
Control in
OFF
position. • Move the control to a temperature setting.
Refrigerator is unplugged. • Push the plug completely into the outlet.
The fuse is blown/circuit • Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling
Rollers need adjusting. • See
Rollers.
(slight vibration
is normal)
Customer Service Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation InstructionsCustomer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Before you call for service…
Problem Possible Causes What To Do
Motor operates for
Normal when refrigerator • Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in. cool down.
on and off frequently.
Often occurs when large • This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open. • Check to see if package is holding door open.
freezer require more
Hot weather or frequent • This is normal.
operating time. They
door openings.
start and stop often
Temperature control • See
About the controls.
to maintain even
set at the coldest setting.
Grille and condenser need •See
Care and cleaning.
cleaning.
Fresh food or freezer
Temperature controls not set • See
About the controls.
compartment too warm
cold enough.
Warm weather or frequent • Set the temperature control one step colder.
door openings. See
About the controls.
Door left open. • Check to see if package is holding door open.
Frost or ice crystals
Door left open. • Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Ice cubes have
Food transmitting odor/taste • Wrap foods well.
odor/taste
to ice cubes.
Interior of refrigerator •See
Care and cleaning.
needs cleaning.
Slow ice cube freezing
Door left open. • Check to see if package is holding door open.
Freezer control not set • See
About the controls.
cold enough.
Refrigerator has odor
Foods transmitting • Foods with strong odors should be tightly wrapped.
odor to refrigerator.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. •See
Care and cleaning.
Moisture forms on
Not unusual during • Wipe surface dry and reset the refrigerator control
outside of refrigerator
periods of high humidity. one setting colder.
Moisture collects inside
Too frequent or too
(in humid weather, air
long door openings.
carries moisture into
refrigerator when doors
are opened)
temperatures.)
20
21
CUSTOMER WARRANTY
(for customers in Canada)
Your refrigerator is warranted to be free of defects in material and workmanship.
What is covered How Long Warranted Parts Labour
(From Date of Sale) Repair or Replace
at Camco’s Option
Compressor Ten (10) Years Ten (10) Years Five (5) Years
Sealed System (including Five (5) Years Five (5) Years Five (5) Years
evaporator, condenser
tubing and refrigerant)
All Other Parts One (1) Year One (1) Year One (1) Year
TERMS AND CONDITIONS:
1. This warranty applies only for single
family domestic use in Canada when the
Refrigerator has been properly installed
according to the instructions supplied by
Camco and is connected to an adequate
and proper utility service.
Damage due to abuse, accident,
commercial use, and alteration or
defacing of the serial plate cancels all
obligations of this warranty.
Service during this warranty period must
be performed by an Authorized Camco
Service Agent.
2. Neither Camco nor the Dealer is liable for
any claims or damages resulting from
failure of the Refrigerator or from service
delays beyond their reasonable control.
3.
To obtain warranty service, purchaser
must present the original Bill of Sale.
Components repaired or replaced are
warranted through the remainder of the
original warranty period only.
4. This warranty is in addition to any
statutory warranty.
WHAT IS NOT COVERED:
• Service trips to your home to teach you
how to use the product.
• Damage to finish after delivery.
• Improper installation—proper installation
includes adequate air circulation to the
refrigeration system, adequate electrical,
plumbing and other connecting facilities.
• Replacement of house fuses or resetting
of circuit breakers.
• Replacement of light bulbs.
• Damage to product caused by accident,
fire, floods or acts of God.
• Loss of food due to spoilage.
• Proper use and care of product as listed
in the owner’s manual, proper setting of
controls.
• WARRANTOR IS NOT RESPONSIBLE
FOR CONSEQUENTIAL DAMAGES.
IMPORTANT
Keep this warranty and your bill of sale as proof of original purchase and purchase date.
Camco Service is available coast to coast.
If further help is needed concerning this warranty, contact:
Manager, Consumer Relations
Camco Inc., Consumer Service
1 Factory Lane
Suite 310
Moncton, New Brunswick
E1C 9M3
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