GE TC25861 User Manual
Introduction
CAUTION: When using telephone equipment, there are
basic safety instructions that should always be followed.
Refer to the IMPORTANT SAFETY INSTRUCTIONS provided
with this product and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity,
you should have at least one phone in your home that isn’t
cordless, in case the power in your home goes out.
Before You Begin
Parts Checklist
Make sure your package includes the items shown here.
Redial
1. Press the talk/end/call back on the handset.
2. Press the redial button to quickly dial the last number you called (up to 32 digits).
If you get a busy signal, and want to keep dialing the number, press redial to dial
the number again.
Flash
If you subscribe to the combined Call Waiting Caller ID servic e from your local
telephone company you will receive Caller ID information (if available) on Call
Waiting calls. During a phone call, you will hear a beep to indica te another call
is waiting on the line and Caller ID information for the waiting call shows on the
handset display. To connect the waiting call, press the ash/prog button on t he
handset and your original call is put on hold. You may switch back and fo rth
between the two calls by pressing the ash/prog button.
TIP: DO NOT use the talk/end/call back button to activate
custom calling services such as call waiting, or you’ll hang up
the phone.
Channel Button
While talking on the phone, you might need to manually change the channel
in order to reduce static caused by appliances, such as baby monitors, garage
door openers, microwave ovens, or other cordless phones. Press and release the
del/chan button to move to the next clear channel.
Exit
Press the *exit button to cancel any command you initiated.
Paging the Handset
This feature helps to locate a misplaced handset.
1. Press the page button on the base. The handset will beep for about two
minutes and PAGING shows on the handsets displays.
2. To cancel the page, press the talk/end/call back button on the handset or
press the page button on the base.
NOTE: You can still page the handset if the ringer is turned off. If
the battery is dead, the Paging feature will not work.
Ringer On/Off Switch
The handset ringer switch may be set to ON or OFF. If the switch is OFF, the unit
does not ring.
Volume
When the phone is ON, press the Caller ID/vol ( + or - ) on the handset to adjust
the volume of the handset’s earpiece. There are four settings. VOL 4 is the
maximum and VOL 1 is the minimum.
Mute
Use the format/mute button during a phone conversation to speak privately
and off-line with a third party.
1. Press the format/mute button on the handset. MUTE shows in the display,
and the party on the telephone can not hear your external conversation.
2. Press format/mute when nished.
Call Transfer
During an external call, you may transfer the call to another handset.
1. Press the trans/answerer button on originating handset. TRANSFERRING
shows in the display. Both handsets will be paged.
2. Press the trans/answerer or talk/end/call back button on the receiving
handset to answer the call.
NOTE: To cancel the call transfer, you may press the *exit or the
trans/answerer button on the originating handset.
Handset Setup
There are four programmable menus available: Language, Local Area Code,
Ringer Tone and Factory Default. When you program these settings, make sure
the phone is OFF (not in talk mode). Pressing the *exit button will remove you
from the menu selection process without changing the feature you are in.
NOTE: You can only use one handset at a time and there are no
conference or intercom features for this unit.
Display Language
1. Press the ash/prog button until 1ENG 2FRA 3ESP shows in the display.
2. Use the Caller ID/vol ( + or - ) button or the handset number pad to select 1
(English), 2 (French), or 3 (Spanish). The default setting is 1ENG.
3. Press the ash/pr og button to con rm and to advan ce to the next m enu
feature.
Local Area Code
If you enter your local 3-digit area code in the area code menu, your local area
code does not display on the Caller ID (CID) list. Instead, you only see the local
7-digit number. Calls received from outside your local area code will display the
full 10-digit number.
1. Press the ash/prog button until AREA CODE - - - shows in the display. The
default setting is - - -.
2. Use the handset number pad to enter your 3-digit area code.
NOTE: If you make a mistake, press the del/chan button to erase
the incorrect area code and repeat step 2.
3. Press the ash/prog button to conrm and to advance to the next menu feature.
Ringer Tone
1. Press the ash/prog button until RINGER TONE shows in the display.
2. Use the Caller ID/vol ( + or - ) button or the handset number pad to enter your
selection from Ringer Tone 1, 2, or 3. The default setting is RINGER TONE 1.
3. Press the ash/prog button to conrm and to advance to the next menu feature.
Factory Default
This feature allows you to restore the unit’s original features.
1. Press the ash/prog button until DEFAULT shows in the display.
2. Use the Caller ID/vol ( + or - ) button to scroll to YES. The default setting is NO.
3. Press ash/prog to conrm. You will hear a conrmation tone.
Cordless Phone Basics
In Use Indicator
The phone is ON (in TALK mode) when the charge/in use indicator on the base is lit.
The base indicator ashes when you receive a call.
Receiving a Call
1. To answer a call press the talk/end/call back button on the handset before
you begin speaking.
2. To hang up, press the talk/end/call back button or place the handset in the
cradle.
Making a Call
1. Press the talk/end/call back button and dial the desired number.
-OR-
To perform preview dial, dial the number rst then press the talk/end/
call back button.
2. To hang up, press the talk/end/call back button or place the handset in
the cradle.
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular
telephone jack, which might look like the one pictured here,
installed in your home. If you don’t have a modular jack,
call your local phone company to nd out how to get one
installed.
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false
ringing, unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be
placed near or on top of a TV, microwave oven, or VCR. If such
interference continues, move the cordless telephone farther
away from these appliances.
Certain other communications devices may also use the 5.8
GHz frequency for communication, and, if not properly set,
these devices may interfere with each other and/or your new
telephone. If you are concerned with interference, please refer
to the owner’s manual for these devices on how to properly set
channels to avoid interference. Typical devices that may use the
5.8 GHz frequency for communication include wireless audio/
video senders, wireless computer networks, multi-handset
cordless telephone systems, and some long-range cordless
telephone systems.
Model TC25861
5.8 GHz Dual Cordless
Handset Telephone/
Answering System
User’s Guide
Important Information
NOTICE: This product meets the applicable Industry Canada technical specications.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference, including interference
that may cause undesired operation of the device.
The equipment must be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certied equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe systems, if
present, are connected together. This precaution may be particularly important in
rural areas.
CAUTION: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as
appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone
company.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, uorescent lighting,
microwave ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specically
designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Handset Layout
Answering System Setup
This section shows you how to set up your answering system to record incoming
calls. Before you begin the setup, you must turn ON the answering system.
• Press the ans on/off button to turn the answering system on and off.
The message indicator lights when the answering system is on. The
indicator alternately ashes between CL (clock) and 0, indicating day/time
programming is needed and 0 messages are stored.
NOTE: The answering system displays - - when it is off.
Setting the Voice Prompt Language
The default voice prompt language is English.
• To change the answering system’s voice prompt language, press and hold
the skip button for two seconds. The unit announces “SELECCIONADO
ESPANOL” (Spanish selected).
NOTE: To change to English, press and hold the skip button
again for 2 seconds. The unit announces “ENGLISH SELECTED”.
NOTE: In remote access mode, the system follows the
selected language. The voice prompt language cannot be
switched remotely.
Voice Time/Day Stamp
1. Press and hold the day/ch eck button to set the d ay of the week and then
release.
2. Press the hour button to set the hour (a.m. or p.m.).
3. Press the min button to set the minutes. When you press and hold the min
button, the time advances in 5-minute intervals.
4. Press and release the day/check button to review the day and time settings.
Speaker Volume
Use the volume ( + or - ) buttons to adjust speaker volume to a comfortable
level. L8 is the maximum and L1 is the minimum level.
Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the mic
(microphone) opening to eliminate as much background noise as possible.
1. Press and hold the announce button. Hold the button down until you nish
the announcement.
2. Begin speaking after you hear the beep. You have up to two minutes of
recording time.
3. Release the button when you nish your announcement.
If you choose not to record an outgoing announcement, a default
announcement is played instead. To return to the default announcement after
you have recorded your own outgoing announcement, press the announce
button and release it when you hear the beep.
Sample Outgoing Announcement
“Hi, this is (use your name here), I c an’t answer the phone right now, so
please leave your name , number and a b rief message af ter the tone, and
I’ll get back to you. Thanks.”
Reviewing the Announcement
Press and release the announce button to review your outgoing announcement.
Rings to Answer
Set the RINGS TO ANSWER switch on the bottom of the unit to choose the
number of times you want the phone to ring before the system answers the call.
You may choose 3 rings, 5 rings or TOLL SAVER.
Toll Saver
This feature will inform you if you have new messages when calling the
machine from a remote phone. If you have new messages, the unit will ring
three times before answering. If there are no new messages, it will ring ve
times. This allows you to hang up before the machine answers so that you do
not have to pay toll charges.
Interference Information
This equipment generates and uses radio frequency energy which may interfere
with residential radio and television reception if not properly installed and used
in accordance with instructions contained in this manual. Reasonable protection
against such interference is ensured, although there is no guarantee this will not
occur in a given installation. If interference is suspected and veried by switching
this equipment on and off, the user is encouraged to try to correct the interference
by one or more of the following measures: Reorient the radio/television receiver’s
antenna, relocate the equipment with respect to the receiver, plug the equipment
and receiver into separate circuit outlets. The user may also wish to consult a
qualied radio/television technician for additional suggestions. This equipment has
been fully tested and complies with all limits for Class B computing devices pursuant
to part 15 FCC Rules and Regulations.
Telephone Network Information
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company, where practicable, may notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the operation
of its business. If these changes are expected to affect the use or performance of
your telephone equipment, the telephone company will likely give you adequate
notice to allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone
from your line.
REN Number
On the bottom of this equipment is a label indicating, among other information, the
Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number
is called. In most (but not all) areas, the sum of the RENs of all devices connected
to one line should not exceed 5. To be certain of the number of devices you may
connect to your line as determined by the REN, you should contact your local
telephone company.
REN Number is located on the cabinet bottom.
Licensing
Licensed under US Patent 6,427,009.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC/Industry Canada standards for
Hearing Aid Compatibility.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF
exposure guidelines when used with the belt clip supplied with this product. Use of
other accessories may not ensure compliance with FCC RF exposure guidelines.
Time Date Number of Calls
Caller ID nameCaller ID phone number
Modular
telephone
line jack
Wall plate
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use
only the Thomson Inc. approved Nickel-Cadmium (Ni-Cd)
battery model 5-2459 that is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic
bag and are separate from the handsets.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is
keyed and can be inserted only one way.
format/mute
(button)
Caller ID/vol - or +
(buttons )
redial (button)
talk/end/call back
(button)
*exit (button)
del/chan
(delete/channel
button)
flash/prog
(flash/program
button)
ringer/on-off
(switch)
#pause (button)
display
review (button)
skip (button)
play/stop (button)
erase (button)
mem (memory
button)
trans/answerer
(transfer/answerer
button)
black wire
red wire
battery
pack
PRESS DOWN
FIRMLY
Model TC25861B
00014821 (Rev. 1 CAN E)
06-28
Printed in China
Base
2 Handsets
2 Belt clips
Line cord
AC power adaptor
2 Handset
battery packs
2 Battery
compartment doors
charge cradle
announce (button)
volume - or +
(button)
charge/
in use
(indicator)
review 7
(button)
ans on/off
(answerer on/off
button)
memo (button)
play/stop
(button)
message
indicator
skip 8 (button)
delete
(button)
page (button)
day/check
(button)
min (minute
button)
hour (button)
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you
must subscribe to either the standard Name/Number Caller ID
Service or Call Waiting Caller ID Service. To know who is calling
while you are on the phone, you must subscribe to Call Waiting
Caller ID Service.
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps
into place.
Base Station
1. Choose an area near an electrical
outlet and a telephone wall jack
(RJ11C), and place your cordless
telephone on a level surface, such
as a desktop or tabletop, or you may
mount it on the wall.
2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of
the base and the other end into a modular jack.
3. Plug the AC power converter into the electrical outlet and the DC connector into
the jack on the bottom of the base.
4. Set the ringer switch (on the handset) to ON, and place the handset in the
cradle on the base.
5. The in use/charge indicator turns on, verifying the battery is charging. The
unit will take 20 seconds to register and verify its security code.
NOTE: In case of a power failure, the handsets may display
UNAVAILABLE when the talk/end/call back button is pressed.
You must then place both handsets on the main base cradle for
20 seconds to re-register.
6. Allow the phone to charge for 16 hours prior to rst use. If you don’t properly
charge the phone, battery performance is compromised.
CAUTION: Use only the 5-2512 power adaptor that came with
this unit. Using other power adapters may damage the unit.
Extra Charge Cradle
1. Plug the extra charging cradle into the electrical outlet.
2. Place the handset on the charging cradle.
3. The charge indicator turns on, verifying the battery
is charging.
4. Allow the phone to charge for 16 hours prior to
rst use.
VERY IMPORTANT: BOTH HANDSETS MUST BE REGISTERED TO
THE MAIN BASE BEFORE USE. After the 2nd handset has charged for
16 hours, place it on the main base station for 20 seconds, it will then
automatically register and verify its security code.
Wall Mounting
If you want to mount the phone on a wall, slip the mounting holes (on t he back
of the base) over the wall plate posts, and slide the unit down into place. (Wall
plate not included.)
This unit receives and displays information transmitted by your local phone
company. This information can include the phone number, date, and time; or
the name, phone number, date, and time.
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone
company; if you receive an incoming call and you are already on the phone, a
beep indicates the presence of a Call Waiting Call on the line. Only the handset
that is in use at the time of the call will display and store the Call Waiting Caller
ID information.
• When you hear the call waiting beep in the handset receiver, press the ash/
prog button to put the current call on hold and answer the incoming call.
Press ash/prog again to return to the original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the
rst and second ring. The Caller ID information appears on the display while
the phone rings, giving you a chance to monitor the information and decide
whether or not to answer the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory
stores the data for the 40 most recent calls you received so you can see who
called while you were unavailable. When the 41st call is received, the oldest
Caller ID record (1st call) is automatically deleted.
You may review the stored information at any time. Calls received since your
last review show as NEW in the display. Calls that have not been previously
reviewed but were received from the same number more than once show as
REPT in the display.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how many
calls have been received. To scroll CID records:
1. Make sure the phone is OFF (not in talk mode).
2. Press the Caller ID/vol (-) button to review the newest CID record.
3. Press the Caller ID/vol (+) button to review the oldest CID record rst.
Dialing a CID Number
1. Make sure the phone is OFF (not in TALK mode).
2. Use the Caller ID/vo l ( - or + ) button to display the desired record.
3. Press the talk/end/call back button. The number dials automatically.
NOTE: Depending on (a) how the incoming caller’s phone
number is formatted when it is received, and (b) whether or not
you previously pre-programmed your local area code into the
set up menu, you may need to adjust the format of the incoming
caller’s stored phone number before making the call, press the
format/mute button to adjust the number, and try again
Base Layout
Thomson Digital Technologies Ltd.
© 2006 Thomson Digital Technologies Ltd.
Trademark(s) ® Registered
Marque(s) déposée(s)
Available formats include:
Number of digits Explanation Example
Eleven digits long distance code 1 1-317-888-8888
+3-digit area code
+7-digit telephone number.
Ten digits 3-digit area code + 317-888-8888
7-digit telephone number.
Seven digits 7-digit telephone number. 888-8888
Storing CID Records in Internal Memory
You may also store CID information in the phone’s internal memory.
NOTE:
It is important that you format CID records correctly
BEFORE storing in internal memory as you cannot reformat CID
records stored in memory.
1. Make sure the phone is OFF (not in talk mode).
2. Use the Caller ID/vol (- or +) button to scroll to the desired CID record.
3. Press the mem button.
4. Use the touch-tone pad to enter a memory location (0-9) to store the number
in that memory location. You will hear a conrmation tone.
NOTE: If the memory location is occupied, REPLACE MEMO? is
displayed, and you must confirm replacement by pressing the
mem button.
NOTE: Press the *exit button once to keep the previous setting
(making no changes) and return to the menu.
NOTE: If the selected CID record contains any information that is
non-numeric, the unit will not allow this record to transfer to the
internal user memory. The handset will display UNABLE TO STORE.
To Replace a Stored CID Record
1. Repeat steps 1 through 4 in Storing CID Records in Internal Memory. After you
enter the memory location, REPLACE MEMO? shows in the display.
2. Press the mem button again, and the new CID record replaces the old
memory in that location. You will hear a conrmation tone.
Deleting a CID Record
1. Make sure the phone is OFF (not in TALK mode).
2. Use the Caller ID/vol ( - or + ) button to display the CID record you want to delete.
3. Press del/chan The display shows DELETE CALL ID?.
4. Press del/chan again to erase the record and the next Caller ID record shows
in the display. You will hear a conrmation tone.
NOTE: Press the *exit key to return to the standby mode.
Deleting All CID Records
1. Make sure the phone is OFF (not in TALK mode).
2. Use the Caller ID/vo l ( - or + ) button to display any Caller ID record.
3. Press and hold the del/chan button until DELETE ALL? shows in the display.
4. Press del/chan again to erase all records. You will hear a conrmation tone.
The display shows NO CALLS.
NOTE: Press the *exit key to return to the standby mode.
Memory
Each handset can store up to ten 24-digit numbers with up to 15-character
names in memory for quick dialing. This memory feature is in addition to the CID
memory log, which stores up to 40 CID records in each handset.
Storing a Name and Number in Memory
1. Make sure the phone is OFF (not in TALK mode).
2. Press the mem button.
3. Press the desired memory location (0 through 9) or use Caller ID/vol ( + or - )
to scroll to the desired memory location.
NOTE:
If the memory location is occupied, the memory
location number and stored name and telephone number
shows in the display. If the memory location is empty, EMPT Y
shows in the display.
4. Press the mem b utton again. The displa y shows ENTER NAME.
NOTE: If you don’t want to enter the name, skip step 5.
5. Use the touch-tone pad on the handset to enter the name (up to 15
characters) and press the memory button to save. More than one letter is
stored in each of the number keys. For example, to enter the name Bill Smith,
press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I.
Press the 5 key 3 times for the letter L. Wait for one second. Press the 5 key 3
times for the second letter L. Press the 1 key to insert a space between the L
and the S. Press the 7 key 4 times for the letter S; press the 6 key once for the
letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T;
press the 4 key twice for the letter H.
NOTE: If you make a mistake press the del/chan button to
backspace and erase the wrong character(s) or number(s).
6. Press the mem button to save the name. The display shows ENTER NUMBR.
7. Use the touch-tone pad to enter the telephone number you want to store (up
to 24 digits).
NOTE: The system treats PAUSES as delays or spaces in the
dialing sequence.
8. Press mem again to store the number. You will hear a conrmation tone.
Storing the Last Number Dialed
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the redial button.
3. Press the mem button to store the number. You will hear a conrmation tone.
To replace an old number with a new redial number:
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the redial button.
3. Press the mem button, and REPLACE MEMO? shows in the display.
4. Press the mem button again to replace the old number with the new number.
You will hear a conrmation tone.
Inserting a Pause in the Dialing Sequence of a
Stored Number
If a pause is needed to wait for a dial or access tone, press the #pause button
to insert a delay in dialing sequence of a stored number (for example, after you
dial 9 for an outside line, or to wait for a computer access tone.) Pause shows in
the display as a P, and each pause counts as one digit in the dialing sequence.
Changing a Stored Number
1. Repeat steps 1 through 7 in Storing a Name and Number in Memory.
2. Press the mem button, and REPLACE MEMO? shows in the display.
3. Press the mem button to store the number. You will hear a conrmation tone.
Reviewing and Deleting Stored Numbers
1. To review stored numbers, press the memory button, and use the Caller
ID/vol ( - or + ) button to scroll to the memory location, or press the
corresponding number key for a desired memory location (0-9).
2. When the data shows in the display, press the del/chan button. The display
shows DELETE?.
3. Press del/chan again to delete the data. The display shows DELETED.
Dialing a Stored Number
1. Make sure the phone is ON by pressing the talk/end/call back button.
2. Press the mem button.
3. Press the memory location (0-9). The number dials automatically.
- OR -
1. Make sure the phone is OFF (not in TALK mode).
2. Press the mem button.
3. Use the touch-tone pad or the Caller ID/vo l ( - or + ) button to scroll to the
number you want to dial.
4. Press the talk/end/call back button. The number dials automatically.
Chain Dialing from Memory
Use this feature to make calls which require a sequence of numbers, such as
calling card calls to a frequently called long distance number. Each part of the
sequence is dialed from memory. The following example shows you how to use
chain dialing to make a call through a long distance service:
The Number For Memory Location
Long distance access number 7
Authorization code 8
Frequently called long distance number 9
1. Make sure the phone is ON (in TALK mode).
2. Press the mem button and then press 7.
3. When you hear the access tone, press the mem button and then press 8.
4. At the next access tone, press the mem button and then 9.
TIP: Wait for the access tones before pressing the next mem
button, or your call may not go through.
Answering System Operation
This section explains the buttons and features of the answering system.
Messages Indicator
The MESSAGES indicator shows you how many messages you have. It blinks
if there are new messages. The ans on/off button must be ON in order for the
MESSAGES indicator to work.
NOTE: The answering system displays - - when it is off.
Screening Calls from the Base
You may screen incoming calls by waiting for the caller to begin leaving a
message (to hear who it is), then pick up the handset, and press talk/end/
call back to speak to the caller. The answering system automatically stops
recording when you activate the handset or pick up an extension phone.
TIP: Make sure the volume on the base is set loud enough for
you to hear your incoming calls.
Screening Calls from the Handset
Use the handset to screen calls even when you can’t hear the answering system.
When the answering system picks up:
1. Press the trans/answerer button to access the answering system.
2. Listen as the caller leaves a message.
3. Press the talk/end/call back button to speak to the person or press the trans/
answerer button to stop screening the call.
Message Playback
The messages indicator lets you know when you have messages. To play
messages, press the play/stop button.
While a message is playing, you can do the following:
• Press the play/stop button to stop the message playback.
• Press and release the review 7 button to restart the current message;
continue to press and release the review 7 button to go to previous messages.
• Press and release the skip 8 button to go to the next message.
• Press and release the delete button to erase current message.
Memory Full
When the answering system memory is full, the base unit displays an F and
the system answers after 10 rings. You should erase some messages so the
answering system may record new messages.
NOTE: The maximum recording time of an incoming message is
about 3 minutes each and the total allowable recording time is
about 11 minutes.
Erasing Messages
You may erase messages three ways: one message at a time from the base;
all messages from the base; or one message at a time from the handset or a
phone in another location.
1. To erase one message at a time from the base:
• Press play/stop. The message plays.
• Press and release the delete button.
2. To erase all reviewed messages from the base:
• Press and hold the delete button until the unit beeps.
3. To erase a message from the handset:
• Press trans/answerer button to enter into the handset remote
access operation.
• Press play/stop on the handset (the 2 button). The message plays.
• Press delete (the 0 button) to erase the message during message playback.
NOTE: Erased messages cannot be restored. Be careful when
pressing the erase button because if the next unheard message
has started to play, it will be erased.
Leaving a Memo
Use the memo feature to leave a message.
1. Press and hold the memo button on the base. You must hold the button down
until you nish recording the memo.
2. Begin speaking after you hear the beep.
3. Release the memo button when you are nished.
Remote Access
This section explains two types of remote access: using the handset to access
the answering system and accessing the answering system from another phone.
Cordless Handset
The handset contains integrated buttons that enables you to access the
answering system with the handset.
1. Press the trans/answerer button to access the answering system.
2. Use the corresponding handset keys just like you would use the base buttons
(see “Answering System Setup”). The button functions are located on the
handset below each number key. For example, to play messages:
• Press the trans/answerer button. The display shows ANSWERER REMOTE.
• Press 2 (play/stop).
• When you are nished listening to your messages, press the trans/
answerer button again.
Accessing the Answering System from Another Location
You can also access your answering system from any phone that is tone-dial
compatible by entering a 3-digit security code after you hear the outgoing
announcement.
NOTE: If the answering system memory is full, it answers after
10 rings, beeps and waits for you to enter the 3-digit security
code. If you don’t enter the security code within 10 seconds, the
phone hangs up.
NOTE: The unit will hang up after 3 failed attempts to input
correct security code.
1. Dial the telephone number to which the answering system is connected to.
2. Enter the security code after you hear the tone.
3. Follow the voice menu to use the answering system’s remote functions.
The remote feature lets you perform the following functions:
To Press this Button
Review message 1
Play back message 2
Stop message play back 2
Erase message 0 (during message playback)
Skip message 3
Turn off/on answering system 4
Review voice menu options 7
TIP: You can bypass the outgoing announcement by
pressing any numbered key on the touch-tone pad while the
announcement is playing. Then, you can enter your security
code to access the answering system.
Changing the Security Code
The default security code for accessing the answerer from another location
is 1 2 3. You must use the handset to change the security code. With the phone
OFF (not in TALK mode), follow these steps:
1. Press trans/answerer button.
2. Press *exit.
3. Enter the three numbers to be used as the new security code.
4. Press *exit again.
5. You will hear the new security code being repeated to conrm the change.
Headset and Belt Clip Operation
Connecting an Optional Headset to the Handset
For Hands Free Operation:
1. Connect the headset to the HEADSET jack on the side of the handset.
The handset receiver and microphone are disabled when the headset is
connected.
2. Adjust the headset to rest comfortably on top of your head and over your ear.
Move the microphone to approximately two to three inches from your mouth.
3. Press the talk/end/call back button to answer a call or make calls using
the headset.
4. To return to normal operation, unplug the headset from the jack.
Connecting the Belt Clip
To attach the belt clip, insert the sides of the belt clip into the slots on each side
of the handset. Snap the ends of the belt clip into place.
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury, use
only the Thomson Inc. approved Nickel-Cadmium (Ni-Cd)
battery model 5-2459, that is compatible with this unit.
1. Make sure handset is OFF (not in TALK mode) before you replace battery.
2. Remove the battery compartment door.
3. Disconnect the battery plug from the jack inside the battery compartment
and remove the battery pack from the handset.
4. Insert the new battery pack and connect the cord to the jack inside the
battery compartment.
5. Put the battery compartment door back on.
6. Place handset in the base or handset charge cradle to charge. Allow the
handset battery to properly charge (for 16 hours) prior to first use or when
you install a new battery pack. If you do not properly charge the phone,
battery performance will be compromised.
Battery Safety Precautions
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this
type, toxic materials could be released which can cause injury.
• To reduce the risk of re or personal injury, use only the
Nickel-Cadmium
battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
Display and Caller ID Messages
The following indicators show the status of a message or of the unit.
ANSWERER REMOTE Indicates the answering system is being
accessed remotely.
BLOCKED CALL The call is coming from a number that has been
blocked from transmission.
BLOCKED NAME The caller’s name is blocked from transmission.
CALL WAITING Indicates a call is waiting on the line.
DELETE ALL? Prompt asking if you want to erase all Caller ID records.
DELETE CALL ID? Prompt asking if you want to erase a Caller ID record.
DELETED Prompt conrming the Caller ID record is erased.
EMPTY Indicates a memory location is vacant.
END OF LIST Indicates that there is no additional information in
Caller ID memory.
ENTER NAME Prompt telling you to enter the name for one of the 10
memory locations.
ENTER NUMBR Prompt telling you to enter the telephone number for
one of the 10 memory locations.
ERROR Caller information is interrupted during transmission, or
the phone is excessively noisy.
INCOMPLETE DATA Caller information has been interrupted during
transmission or the telephone line is excessively noisy.
LONG DISTANCE Indicates the CID record is a long distance number.
LOW BATTERY Indicates the battery needs to be charged.
NEW Indicates call or calls have not been reviewed.
NO CALLS Indicates no calls have been received.
NO DATA No Caller ID information was received.
PAGING The PAGE button has been pressed on the base.
PLEASE REGISTER Handsets have not been previously registered.
Once the handsets have completed registration
successfully, HANDSET 1 and HANDSET 2 will show on
the handset’s display.
PRESS TALK KEY Indicates the CID number is a Direct Dial Number (DDN)
and cannot be formatted.
REPT Repeat call message. Indicates that a new call from the
same number was received more than once.
TRANSFERRING The handset is transferring a call or receiving notice to
accept a transferred call.
UNAVAILABLE Indicates other handset is off-hook or accessing
answerer.
UNKNOWN NAME/ The incoming call is from an area not serviced by
CALLER/NUMBER Caller ID or the information was not sent.
Answering System Display Messages
The following indicators show the status of the answering system.
- - Answerer off.
0-59 Total number of messages.
An (blinking) Currently answering a call.
CL (blinking) The voice time/day stamp needs set.
F (blinking) Memory is full.
LA (Line Access) External line remote answerer.
Six bars (blinking) Recording a memo or announcement.
Handset Sound Signals
Signal Meaning
A long warbling tone (with ringer on) Signals an incoming call
Three short beeps (several times) Page signal
Single beep every 7 seconds Low battery warning
Two short beeps Error tone
Troubleshooting Guide
Caller ID Solutions
No Display
• The battery must be fully charged. Try replacing the battery.
• Make sure that the unit is connected to a non-switched electrical outlet.
Disconnect the unit from the wall and plug it in again.
• You must be subscribed to Caller ID service from your local telephone
company in order to receive Caller ID records.
Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller
ID information during the silent period after the rst ring. This message
indicates either the presence of noise on the line, or that an invalid
message has been sent from the telephone company.
Cordless Phone Solutions
No dial tone
• Check installation:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base unit and the
wall phone jack.
• Connect another phone to the same modular jack; if the second phone
doesn’t work, the problem might be with your wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed the talk/end/call back button? Did
the charge/in use indicator come on? The battery may need to be charged.
• Place the handset in the base for at least 20 seconds.
Handset does not ring
• Make sure the RINGER switch on the handset is turned ON.
• Move closer to the base. The handset may be out of range.
• You may have too many extension phones on your line. Try unplugging
some phones.
• Check for a dial tone.
You experience static, noise, or fading in and out
• Change channels.
• Move closer to base. The handset might be out of range.
• Relocate the base. Make sure base is not plugged into an electrical outlet
with another household appliance.
• Charge the battery.
Unit beeps
• Place handset in base for 20 seconds; if it still beeps, charge battery for
16 hours.
• Clean the charging contacts on handset and base with a soft cloth.
• See solutions for “No dial tone.”
• Replace the battery.
Memory Dialing doesn’t work
• Make sure you programmed the memory location keys correctly.
• Did you follow proper dialing sequence?
Answering System Solutions
Can’t hear messages, beep, etc.
• Adjust the speaker volume.
Time/Day Setting is incorrect.
• Set the Clocks Day/Hour/Min with buttons on Base. See Answering System
Setup section in this User’s Guide for instruction.
• Make sure the unit is connected to a non-switched electrical outlet.
Answers on 10th ring
• Make sure answering system is turned on.
• The phone’s memory may be full.
Incoming messages are incomplete
• Was an extension phone picked up?
• The phone’s memory is full.
• You accidentally pressed the play/stop button during playback and
stopped the message.
Won’t respond to remote commands
• You must use a tone-dial phone for remote access.
• You must enter the correct security code.
• Did the unit hang up? If you take no action for a period of time, the system
automatically hangs up.
Causes of Poor Reception
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction can shield radio signals.
• You’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower oor of the house.
• Base is plugged into an AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
General Product Care
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or uorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping and other rough treatment to the phone.
• Clean with a soft cloth and never use a strong cle aning agent or abrasive
powder because this will damage t he nish.
• Retain the original packaging in case you need to ship the phone at a
later date.
Service
Thomson Digital Technologies Ltd., warrants to the purchaser or gift recipient
that if any manufacturing defect becomes apparent in this product within
1 year from the original date of purchase, it will be replaced free of charge,
including return transportation.
This warranty does not include damage to the product resulting from accidents,
misuse or leaking batteries.
Should your product not perform properly during the warranty period, either:
1. Return it to the selling dealer with proof of purchase for replacement,
OR
2. Remove the batteries (where applicable), and pack product complete with
accessories in the original carton (or equivalent).
— Mail prepaid (with proof of purchase) and insured to:
Thomson Digital Technologies Ltd.
6200 Edwards Boulevard
Mississauga, Ontario
Canada L5T 2V7
The provisions of this written warranty are in addition to and not a mod ication
of or subtraction from the statutory warranties and other rights and remedies
contained in any applicable legislation, and to the extent that a ny such
provisions purport to disclaim, exclude or limit any such statut ory warranties
and other rights and remedies, such provisions shall be deemed to be
amended to the extent necessary to comply therewith.
If you are unable to nd a qualied servicer for out of warranty service, you
may write to:
Thomson Digital Technologies Ltd.
c/o Thomson
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944
Attach your sales receipt to this booklet for future reference. This information is
required if service is needed during the warranty period.
PURCHASE DATE ____________________________________________________
NAME OF STORE ____________________________________________________
Accessory Information
To order, call the nearest distributor for your area;
Ontario: (905) 624-8516 Manitoba: (204) 783-2088
British Columbia: (604) 438-8001 Quebec: (514) 352-9071
A shipping and handling fee will be charged upon ordering. It is required by law
to collect appropriate sales tax for each individual state, country, and locality
to which the merchandise is being sent. Items are subject to availability.
DESCRIPTION MODEL NO.
AC Power adaptor 5-2512
Belt Clip 5-2622
Headset 5-2425
Handset Replacement Battery 5-2459
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.
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