This document may not be copied in whole or in part, or otherwise reproduced except as
specifically permitted under US copyright law, without the prior written consent from GE.
Document number/revision: 0150-0304C.
DisclaimerThe information in this document is subject to change without notice. GE, in keeping pace with
Trademarks and patentsGE and the GE monogram are registered trademarks of General Electric.
Software license agreementGE software supplied with GE products is proprietary and furnished under license and can be
Intended useUse this product only for the purpose for which it was designed; refer to the data sheet and user
technological advances, is a company of product innovation. Therefore, it is difficult to ensure
that all information provided is entirely accurate and up-to-date. GE accepts no responsibility
for inaccuracies or omissions and specifically disclaims any liabilities, losses, or risks, personal
or otherwise, incurred as a consequence, directly or indirectly, of the use or application of any of
the contents of this document.
This publication may contain examples of screen captures and reports used in daily operations.
Examples may include fictitious names of individuals and companies. Any similarity to names
and addresses of actual businesses or persons is entirely coincidental.
The SymDec 4 product and logo are registered trademarks of GE Security.
Other trade names used in this document may be trademarks or registered trademarks of the
manufacturers or vendors of the respective products.
used or copied only in accordance with the license terms.
THE ENCLOSED PROGRAM IS FURNISHED SUBJECT TO THE TERMS AND CONDITIONS OF THIS
AGREEMENT. RETENTION OF THE PROGRAM FOR MORE THAN 30 DAYS, OPENING OF THE
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RETURN OF PROGRAMS ENCODED OR INCORPORATED WITHIN EQUIPMENT, CONTACT THE
NEAREST GE SALES OFFICE.)
documentation. For the latest product information, contact your GE sales representative or visit
us online at www.gesecurity.com.
FCC complianceThis equipment has been tested and found to comply with the limits for a Class A digital device,
ContactDirect all inquiries about GE’s legal policies with regard to this product to:
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications.
You are cautioned that any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
Director of Legal Services
GE Security
12345 SW Leveton Drive
Tualatin, OR 97062-9938 USA
This is the GE SymDec 4 User Manual for models SymDec 4-300 and SymDec 4-600. This document
includes an overview of the product and detailed instructions explaining:
•how to install and configure; and
•how to connect to other GE IP devices.
There is also information describing how to contact technical support if you have questions or concerns.
To use this document effectively, you should have the following minimum qualifications:
•a basic knowledge of CCTV systems and components; and
•a basic knowledge of electrical wiring and low-voltage electrical connections.
1
Read these instructions and all ancillary documentation entirely before
installing or operating this product.
The most current versions of this and related documentation may be found on our website. Refer to Online
publication library on page 84 for instructions on accessing our online publication library.
Note: A qualified service person, complying with all applicable codes, should perform all required hardware installation.
Conventions used in this document
The following conventions are used in this document:
BoldMenu items and buttons.
ItalicEmphasis of an instruction or point; special terms.
File names, path names, windows, panes, tabs, fields, variables, and other GUI elements.
Titles of books and various documents.
MonospaceText that displays on the computer screen.
Programming or coding sequences.
Blue italicHyperlinks to cross-references, related topics, and URL addresses.
Safety terms and symbols
These terms may appear in this manual:
CAUTION
WARNING
Cautions identify conditions or practices that may result in damage to the equipment or other property.
Warnings identify conditions or practices that could result in equipment damage or serious personal injury.
SymDec 4
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User Manual
Overview
Product Description
The SymDec 4 is a 4-channel Video Streaming Recorder that introduces “hybrid” recording that works with
both conventional analog cameras (4) and the new family of GE digital cameras (1). This unique platform
provides a graceful migration path to digital recording – the future of video recording.
The SymDec 4 allows users to record full-size images at full speed on every channel. Using MPEG-4
compression, the SymDec 4 records at 60, 30, 20, 15, 10, and 5 pictures per second (NTSC) and has virtual
triplex functionality for simultaneous viewing, playback, and recording of video.
Note: In PAL video mode the SymDec 4 can record a t 50, 25, 17, 13, 10, and 5 pps.
The SymDec 4 has a form factor that’s one-half rack unit wide by 2U high, so it fits easily into a standard 19inch rack. Some models of the SymDec 4 are equipped with a removable hard drive caddy, which allows for
portable storage or evidence transfer. In addition, the SymDec 4 can be easily networked and recorded video
viewed remotely over Ethernet.
CAUTION
Figure 1. SymDec 4-300 and SymDec 4-600 models
Caution! Please note that the SymDec 4 was not designed for, nor is intended to work with
multiplexers.
Features
•View live and recorded video from multiple SymDec 4’s using SymNav software.
•Advanced MPEG4 video compression.
•4-channel Composite Video Input/Output connection.
•3 video quality settings.
•V irtual triplex functionality.
•Auto-detect video mode (NTSC or PAL) on startup.
•Records up to 60 pictures per second (NTSC) of real time video.
•Records up to 50 pictures per second (PAL) of real time video.
•Multi-level password protection.
•Continuous Recording in Disk Overwrite mode.
•A simple on-screen menu system.
•Remote configuration over TCP/IP or RS232 using VSR Keyboard software.
•Clock synchronization with Network Server.
•Timed recording.
•Dynamic IP addressing (DHCP).
•Support for Dynamic Domain Name Server (DDNS).
•Local search on time, date, and hardwired alarms.
•Alarm Handling with History Log.
•Alarm notification through email.
•Motion detection support.
•Programmable Auto Delete Mode.
•Hard Disk monitoring and testing features.
•Removable Hard Drive on some models.
•Video streaming with UDP (User Datagram Protocol) and TCP (Transmission Control Protocol)
support.
3
Product Contents
The SymDec 4 system consists of the following:
•The SymDec 4 unit.
•2 power cords (US and EU).
•The SymDec 4 user manual.
•The SymNav software Software CD.
•3 terminating connectors for alarm wiring.
Check the package and contents for visible damage. If any components are missing or damaged, contact the
supplier immediately. Do not attempt to use the unit. If, for any reason they must be returned, the contents
must be shipped in the original packaging.
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Installation Environment
Power: Ensure that the site's AC power is stable and within the rated voltage of the external power
supply. If the site's AC power is likely to have spikes or power dips, use power line conditioning
or an Uninterruptable Power Supply (UPS).
Ventilation: Install the unit in a well-ventilated area. Take note of the locations of the cooling vents
in the unit's enclosure, and ensure that they are not obstructed.
Temperature: Observe the unit's ambient temperatu re specifications when choosing a location space.
Extremes of heat or cold beyond the specified operating temperature limits may cause the unit to
fail. Do not install the unit on top of other hot equipment.
Moisture: Do not expose the unit to rain or moisture. Moisture can damage the internal components.
Do not install this unit near sources of water.
Associated Equipment
Associated equipment you might need:
•Analog cameras (4).
•IP Camera.
•Analog monitor to view video.
•Alarm input devices: Pressure sensors, motion detectors, etc.
•Alarm output devices: Buzzers, Sirens, Flashing Lights, etc.
•A PC connected by ethernet or serial cable.
•Microphones (4) with amplification.
•Speakers to hear audio.
•Symnet encoder/decoder to receive or send video.
For instructions regarding the connection of the associated security equipment in your system, please consult
the instruction manual of the associated equipment.
Passwords
Passwords are provided to limit access to the SymDec 4, WebServer, and the SymNav software. It is
recommended that the default passwords be changed after installation is complete. As a security measure,
store the password in the administrator's secured files or in a limited access area.
Table 1.Default software passwords
Password nameProgramChangeable by userDefault password
Admin PasswordWebServerYes, through the webserveradmin
5
Log In PasswordSymNav softwareYes, through the Security
menu
Table 2.Default hardware passwords
Password nameFunctionChangeable by userDefault password
Advanced Menu
Password
Factory Password
Ethernet PasswordLimits access over EthernetSee page 77 No default password
Ethernet Access Reset
Password
DDNS Password
Provides access to the
Advances menu for the
installer
Restores the unit to the
factory defaults
Resets the Ethernet
password
Provides access to the
Domain Name Server
See page 77 0 0 0 0
No8 1 1 1
No1 1 1 1
See page 77 2 2 2 2
12345
Default IP Addresses
These settings provide access and control of the SymDec 4 over an IP network.
Table 3.Default IP addresses
Address nameChangeable by userDefault user
IP AddressYes192.168.1.10
Subnet MaskYes255.255.0.0
Gateway AddressYes192.168.1.1
Note: These IP addresses should be changed before you connect to your IP network. Contact your network administrator to
obtain your network specific addresses.
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SymDec 4 Connectors and Indicators
This section deals with the various physical features, connectors, and indicators of the SymDec 4.
Front Panel Controls and Features
Figure 2. Front Panel: SymDec 4-300 shown
1. Removable Hard Drive (certain models only): Pull the latch, unlock with key and slide the hard
drive out.
2. Video Loss LEDs: Indicates video loss on analog video channels.
3. Alarm LEDs: Indicates an alarm condition on analog video channels.
4. Hard Drive activity LED: Indicates hard drive activity.
5. Record LED: Indicates when the unit is recording.
6. Power LED: Indicates ON/OFF power condition.
Back Panel Connections
Figure 3. Back Panel
7
1. I/O Connector: 30-pin connector for alarm input and output.
2. RS-485 Port: Not used at this time.
3. Ethernet Port: For connecting to a LAN or WAN. Used for operating the unit over the Internet with
the VSR keyboard software.
4. Power Connector: For connecting the power cord.
6. Audio Out: Line-level audio output with RCA style connecto r.
7. RS-232 Serial Port: Connects to a PC’s serial port and can be used to configure the SymDec 4 with
the VSR keyboard software.
8. Video In/Out: Composite video input/output with BNC style connector.
9. Composite Monitor A output: Composite video output with BNC style connector for monitor A.
10. SVHS Monitor A output: SVHS video output with for monitor A.
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User Manual
I/O Connector
Three 10-pin connectors (P16, 17, and 18) on the back panel provide the connections for the alarm inputs,
outputs, and other data lines. Connect the wires to the 3 terminating connectors provided with the SymDec 4.
See the table below for a description of the pinouts.
Table 4.
P16P17P18
PinSignalPinSignalPinSignal
1Alarm Relay 1 N/Open 1Alarm Input 31Not used
2Alarm Relay 1 Common2Alarm Input 42Not used
3Alarm Relay 2 N/Open 3Alarm Reset 13Not used
4Alarm Relay 2 Common4Alarm Reset 24Not used
5Not used5Alarm Reset 35Not used
6Not used6Alarm Reset 46Ground
7Not used7Not used7Disk End Output
8Not used8Not used8Ground
9Alarm Input 19Not used9Alarm Output
10Alarm Input 210Not used10Ground
Note: Do not attempt to wire accessories directly to the I/O connector.
Ethernet Port
The cable connection configuration for the ethernet port depends on your network configuration:
•For a SymDec 4 that connects directly to a hub, use a straight through connection.
•For a SymDec 4 that connects directly to a PC, use a cross-over connection.
Consult with your network administrator or IS professional for the specific type of configuration. See
Advanced Menu / Communications / Ethernet Settings on page 70 for information about configuring the
Ethernet settings in the menu system
Ethernet10/100Base-T, auto sensing
Wire typeCat 5
Connector typeRJ-45
Max cable length328 feet/100 meters
Minimum cable length6 feet/1.8 meters
Hub wiring configurationStraight through
PC wiring configurationCross over
Table 5.Ethernet RJ45 pinouts
PinUse
1TX+
2TX-
3RX+
4Not connected
5Not connected
6RX-
7Not connected
8Not connected
Power Connector
Plug the power cord into the power cord connector and then into a properly rated wall socket. Once power is
applied to the unit, it will begin its power-up procedure. The unit will begin by displaying the software version
on Monitor-A, then the unit will begin recording automatically.
9
Table 6. Power supply rating
Power supply
Voltage100-240 VAC 50-60 Hz, auto-ranging
Amps1.65-0.85 A
Audio Inputs and Output
The unit is equipped with 4 audio inputs and 1 audio output. Both audio outputs and the audio input are linelevel.
Audio inputRCA jack, 315 mV, 40k Ohms. Unbalanced
Audio outRCA jack, 315mV, 600 Ohms. Unbalanced
Note: Line-level audio requires amplification.
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User Manual
RS232 Port
The RS232 port is provided for external control of the SymDec 4 from a PC via the PC’s serial port. This
requires the use of a DB9-F to DB9-F null modem cable (or DB25-F depending on the type of RS232 port on
the PC).
Table 7.RS232 port pinouts
PinUse
1DCD
2RX
3TX
4DTR
5Grounded
6Not connected
7RTS
8CTS
9Not connected
Camera Inputs
There are two BNC jacks for each camera. Either jack can receive a camera signal. The signal is looped
(directly connected to the other jack), making the camera signal available to other equipment.
The camera input connectors are auto terminating.
This means that the input signal will automatically be terminated with 75-Ohms unless a 2
to the 2
nd
BNC connector of the same camera input. Make sure there is 75-Ohm termination at the end of the
video line if the signal is looped through the SymDec 4.
Time base correction is performed during digital capture. As a result, cameras do not require synchronization.
Cable75-Ohm coaxial
ConnectorsBNC
Auto terminatingYes
Passive loopingYes
nd
cable is connected
Composite Monitor Output
When connecting directly from the SymDec 4 to the monitor, select the 75-Ohm impedance setting on the
monitor.
If an additional device is connected to the monitor’s looping output, set the termination of the additional device
as 75-Ohm, and set the termination of the monitor as Hi-Z (High Impedance).
Cable75-Ohm
ConnectorsBNC
SVHS (Y/C) Monitor Output
Connect a composite monitor capable of accepting a SVHS video signal. SVHS video output has a 4-pin miniDIN style connector. This style of connection is also referred to as Y/C.
11
SymDec 4
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User Manual
Connection Diagrams
Use the figures on the following pages a guide to connect the various peripherals to the SymDec 4.
Figure 4. Connection diagram
Figure 5. Typical network setup
13
SymDec 4
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User Manual
Installing and Configuring the SymDec 4
Before any operations can begin with the SymDec 4 the SymNav software and VSR Keyboard software must
be installed. Make sure all connections are completed, at a minimum the power cord and the ethernet cable
must be connected.
Minimum System Requirements
The following minimum system requirements must be met before software installation.
Windows® 2000/XP and Direct X are registered trademarks of Microsoft Corporation.
Table 8.
HardwareSpecification
CPUPentium 2.8 GHz or faster
RAM512 MB
Hard disk drive50 MB free hard drive space
MonitorSVGA, 1024 X 768, 24 bit color
VideoAGP or PCI Express, 128 MB DDR Memory
Direct X Version 9 or higher
Operating systemWindows® 2000 SP4, XP SP2
Installing SymNav software from CD-ROM
To install software on your hard disk from a CD:
1. Place the SymNav software CD in the CD-ROM drive of a PC that meets the minimum system
requirements.
2. Follow the instructions for installation as they appear.
3. Both SymNav software and the VSR Keyboard should be installed when the installation is completed
Note: If Autorun is not enabled on your PC, choose Run from the Start Menu, then type d:\setup.exe (where “d” is the drive
letter of your CD-ROM) and click OK. Follow the instructions as they appear on your screen.
Starting SymNav software
To start the SymNav software, double-click on the SymNav software desktop icon or choose Programs
from the Start menu and then select SymNav software. The Main window of the SymNav software program
will appear. For operating details, please see the SymNav software manual.
Starting VSR Keyboard
To start the VSR Keyboard program, double-click on the VSR Keyboard desktop icon or choose
Programs from the Star t menu and then select VSR Keyboard. The Main window of the VSR Keyboard
program will appear.
Figure 6. VSR Keyboard buttons
15
This program acts as a virtual front panel for the SymDec 4. The following describes each of the controls and a
brief description of their function.
1. Analog Camera Buttons 1-4: Selects an analog camera to display on monitor A.
2. Digital Camera Buttons 1: Selects the digital camera to display on monitor A.
3. Record Speed Buttons: Increases or decreases the recording speed.
4. Record Button: Click to begin or stop recording.
5. Pause Button: Click to pause recording.
6. Search Button: Click to launch search interface.
7. Menu Button and Playback control cluster: These buttons are used for playback control (fast
forward, rewind) and menu access and navigation.
8. Enter Button: Used to select and confirm menu item selections.
9. 4-way Multiscreen: Used to select a 4-way multiscreen on monitor A.
10. Alarm Button: Used to silence audible alarms. It does not turn off the alarm condition.
11. Sequence Button: Use this button to sequence through all camera displays.
12. Reverse Play Button: Runs playback in reverse.
13. Stop Button: Stops playback and returns to live mode.
14. Play Forward Button: Begins playback.
15. Power Indicator: Indicates power on/off condition (Ethernet connection only).
16. File Menu: Has various drop-down menus for the configuration of the program.
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User Manual
17. Connection Type Menu: Use this menu to select between RS232 or Ethernet connection.
18. Address Menu: Select from a list of found SymDec addresses or COM ports if RS232 is selected as
the connection type.
19. Ethernet Serial Number: Enter the unit’s Ethernet serial number. The default is 1111.
20. Connect/Disconnect Button: Click this button to connect to the SymDec 4 whose address is selected.
The VSR Keyboard Menu Bar
The following menus are available on the menu bar.
The File Menu
The file menu contains the exit command. Click on this command to exit the VSR Keyboard. You can also exit
by holding down the Ctrl key and pressing x (Ctrl-X).
The Tools Menu
The tools menu contains the options window. This tabbed window has commands for automatically
discovering units on you network and adding them to the drop-down address list.
Figure 7. The discovery tab in the options window
The Ethernet settings tab contains commands for obtaining and storing a SymDec’s ethernet information. You
can also ping the unit, reboot the unit, and launch the web page. When this window first appears only the Read
and Reboot buttons are enabled.
Click on the Read button. If you are connected by RS232 the unit’s ethernet information should populate the
ethernet fields and the other buttons should be enabled.
Figure 8. The ethernet settings tab
17
Next, click on the Change button to input the information in the IP profile. The IP profile stores multiple unit’s
settings in a drop-down menu. If you are also connected to the unit over ethernet (see Making an Ethernet
Connection on page 18) you can ping the unit or launch the WebBrowser.
The Help Menu
The help menu contains an about window that displays various information about the program such as the
version number and release date.
Keyboard shortcuts
Figure 9 shows the keyboard shortcuts for the VSR Keyboard utility. The shortcuts are not case sensitive. You
can use the upper or lower case letter.
Figure 9. Keyboard shortcuts
SymDec 4
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User Manual
Making a Serial Connection
An option to connect by RS232 is provided for debug purposes and local (not by LAN) menu configuration.
Follow the steps below to make an RS232 connection.
1. Check that the COM port setting on the PC is 57600 baud, 8 data bits, No parity , 1 sto p bit, and no flow
control.
2. Turn the power off to the SymDec 4 and the PC.
3. Connect the SymDec 4 and the PC with a DB9-F to DB9-F (or DB25-F) null modem cable. This cable
should be plugged in the RS232 port on the SymDec 4 and one of the COM ports on the PC. A monitor
should also be connected to the SymDec 4 on monitor A out.
Figure 10. Making a serial connection
4. Power up the SymDec 4 and the PC. Wait for the boot processes of both units to complete.
5. Launch the VSR Keyboard application.
6. Select RS232 from the Type drop down menu.
7. Select COM1 or COM2 from the Address drop down menu.
8. Click the Connect button.
Making an Ethernet Connection
To configure the SymDec 4 over Ethernet, follow the steps below.
1. Plug one end of an Ethernet cable into the Ethernet connection on the rear of the SymDec. Plug the
other end of the cable into an active Ethernet port. This could be in a router or directly to the Ethernet
port on your computer.
2. Launch the VSR Keyboard application.
3. Select Ethernet from the Type drop down menu.
4. Select IP Address from the Address drop down menu.
5. Click the Connect button.
Note: If you are connected to the VSR by both Ethernet and serial port by 2 different computers, they both will have the
capability to control the unit .
WebServer
The SymDec 4 has an integrated W ebServer interface. The WebServer provides the user the means to remotely
configure, upgrade, and view information about the SymDec 4. The default IP address from the factory is
192.168.1.10. To get the SymDec 4 to stream video, at a minimum the Streaming settings must be configured.
To access the web interface:
1. Launch Internet Explorer (version 5.5 or later) on any local Internet connected PC or laptop.
2. Type in the unit’s IP address (xxx.xxx.xxx.xxx) or hostname (see network settings page) in the address
field and click enter. The Enter Network Password box should appear.
3. Enter the correct Username and Password in their respective fields (the default username and password
is admin). Click the OK button.
4. The SymDec 4’s home page window should appear.
Figure 11. SymDec 4 home page
19
On this page you will find links for SymBrowser, Configure, Info, and Upgrade.
Note: The SymBrowser is discussed in detail at the end of this chapter.
Clicking on the Configure link will launch the Configuration web page.
SymDec 4
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User Manual
Figure 12. Configuration page
On this page you can remotely modify the following settings of the SymDec 4:
•Network settings including the IP Address, Subnet Mask, and Gateway Address.
•Streaming settings including setting the unit as a sender or receiver and streaming mode.
•Camera MPEG quality settings.
•What display options to view.
•Password settings.
•Email settings.
•Network Time Protocol settings.
•Factory reset
Network Settings
This page provides an alternate method of changing the SymDec 4’s IP addresses. You can also enable DHCP
(Dynamic Host Configuration Protocol) and assign your unit a hostname. DHCP is an Internet protocol for
automating the configuration of devices that use TCP/IP. DHCP can be used to automatically assign IP
addresses. There is also a field for changing the listen port and a field for entering an Ethernet password.
Note: I f you change the listen port from the default, make sure you also change the remote port setting on the SymBrowser
page to the same port number.
Figure 13. Network Settings page
21
Streaming Settings
These pages setup the video streaming properties of the SymDec 4. Video streaming is a new concept to many,
so we have included the following overview. A certain level of IP network knowledge is required to properly
set up video streaming.
Streaming Video Overview
Video Streaming is the process that the SymDec family, including SymNet and the Symveo IP camera use to
listen on a specific UDP/TCP port for control messages and respond to them. The communication over this
protocol can be between a PC application, such as SymNav software and any of the above products. The UDP/
TCP port is configurable. The default port setting is 8092. IP Multicast is also supported.
IP Multicast
IP multicast is a bandwidth-conserving technology that reduces traffic by simultaneously delivering a single
stream of information to thousands of recipients. IP Multicast delivers source traffic to multiple receivers
without adding any additional burden on the source or the receivers while using the least network bandwidth of
any competing technology. High-bandwidth applications, such as MPEG video, may require a large portion of
the available network bandwidth for a single stream.
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