ge.com
S2100
S3700
S5200
S8000
Owner’s Manual
Washers
175D1807P516 49-90248 11-05 JR
Safety Information . . . . . . . . . . . 2, 3
Operating Instructions
Control Panels and Settings
for models S2100 and S3700 . . . . . . 4, 5
Control Panel and Settings
for model S5200 . . . . . . . . . . . . . . . . . . 6, 7
Control Panels and Settings
for model S8000 . . . . . . . . . . . . . . . . . 8–13
Features . . . . . . . . . . . . . . . . . . . . . . . .13, 14
Loading and Using
the Washer . . . . . . . . . . . . . . . . . . . . .15, 16
Troubleshooting Tips
Before You Call
For Service . . . . . . . . . . . . . . . . . . . . . 17–20
Consumer Support
Consumer Support . . . . . . . . Back Cover
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Write the model and serial
numbers here:
Model #__________________
Serial # __________________
You can find them in the upper
right corner on the back of your
washer.
As an ENERGY STAR®partner,
GE has determined that this
product meets the ENERGY STAR
®
guidelines for energy efficiency.
2
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire
or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
WATER HEATER SAFETY
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for
two weeks or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by
turning on all hot water faucets and allowing them to run for several minutes. Do this before using any
electrical appliance which is connected to the hot water system. This simple procedure will allow any
built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or
appliance during this process.
PROPER INSTALLATION
■ Keep the area underneath and around your
appliances free of combustible materials such
as lint, paper, rags, chemicals, etc.
■ Close supervision is necessary if this appliance is
used by or near children. Do not allow children
to play on, with or inside this or any other
appliance.
YOUR LAUNDRY AREA
This washer must be properly installed and located in accordance with the Installation Instructions
before it is used. If you did not receive an Installation Instructions sheet, you can receive one by visiting
ge.com or by calling 800.GE.CARES (800.432.2737).
■ Install or store where it will not be exposed
to temperatures below freezing or exposed to
the weather, which could cause permanent
damage and invalidate the warranty.
■ Properly ground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.
Consumer Support
Troubleshooting TipsOperating Instructions
Safety Instructions
3
Use this
appliance
only for its
intended
purpose as
described in
this Owner’s
Manual.
ge.com
SAVE THESE INSTRUCTIONS
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
■ Turn off water faucets to relieve pressure on
hoses and valves and to minimize leakage if
a break or rupture should occur. Check the
condition of the fill hoses; they should be
replaced every 5 years.
■ Before discarding a washer, or removing it
from service, remove the washer lid to prevent
children from hiding inside.
■ Do not attempt to repair or replace any part of
this appliance unless specifically recommended
in this Owner’s Manual, or in published userrepair instructions that you understand and
have the skills to carry out.
■ Do not tamper with controls.
WHEN NOT IN USE
■ Never reach into washer while it is moving.
Wait until the machine has completely stopped
before opening the lid.
■ Do not mix chlorine bleach with ammonia or
acids such as vinegar and/or rust remover.
Mixing different chemicals can produce a toxic
gas which may cause death.
■ Do not wash or dry articles that have been
cleaned in, washed in, soaked in or spotted with
combustible or explosive substances (such as
wax, oil, paint, gasoline, degreasers, dry-cleaning
solvents, kerosene, etc.). These substances give
off vapors that may ignite or explode. Do not
add these substances to the wash water. Do not
use or place these substances around your
washer or dryer during operation.
■
The laundry process can reduce the flame
retardancy of fabrics. To avoid such a result,
carefully follow the garment manufacturer’s
wash and care instructions.
■ To minimize the possibility of electric shock,
unplug this appliance from the power supply
or disconnect the washer at the household
distribution panel by removing the fuse or
switching off the circuit breaker before
attempting any maintenance or cleaning.
NOTE: Turning the Cycle Selector knob to an
off position does NOT disconnect the appliance
from the power supply.
■ Never attempt to operate this appliance if it is
damaged, malfunctioning, partially disassembled,
or has missing or broken parts, including a
damaged cord or plug.
WHEN USING THE WASHER
4
Model S2100
Model S3700
• Add detergent
• Add diluted fabric
softener (on models
with a fabric
softener dispenser)
• Add clothes
• Select load size and
other wash options
• Select wash cycle
• Close lid
• Pull knob
You can locate your model number on the back of your washer.
About the washer control panel—for models S2100 and S3700.
Quick Start Guide
Control settings. ge.com
Load Size
Loosely load clothes no higher than the top row of holes in the washer basket. The water level
should just cover the clothes. Adjust the load size accordingly.
Temperature
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s
care label or instructions when laundering.
Wash Cycle
The wash cycle controls the length of the washing process. The chart below will help you match
the wash cycle setting with your clothing.
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.
NORMAL/FAST
EASY CARE For wrinkle-free and permanent press items, and knits.
GENTLE/FAST
CASUALS For wrinkle-free and permanent press items, and knits. The HEAVY cycle has 3 agitate/pause
PULSED/SLOW cycles to clean your heavily soiled items. The MEDIUM cycle has 2 agitate/pause cycles.
Stain Assist For adding a short agitation and a soaking period to the beginning of the CASUALS cycle.
DELICATES For lingerie and special-care fabrics with light to normal soil.
GENTLE/SLOW
PREWASH For removing surface dirt from heavily soiled clothes. Make sure to follow with a regular
NORMAL/SLOW wash cycle.
Stain Wash For heavily soiled or stained items. A heavy duty wash cycle with extra agitation and
soak periods.
QUICK RINSE For quickly rinsing chlorine, perspiration, stains, etc., out of clothes.
15 MIN/30 MIN For very soiled clothes. Begins with a brief agitation, soaks for a specified period of time,
AUTO SOAK then moves through the rest of the cycle automatically.
Consumer Support
Troubleshooting TipsOperating Instructions
Safety Instructions
5
6
• Add detergent
• Add diluted fabric
softener (on models
with a fabric
softener dispenser)
• Add clothes
• Select load size and
other wash options
• Select wash cycle
• Close lid
• Push the button
NOTE: When making a selection with any knob, simply point the knob anywhere within the shaded range for that setting.
Quick Start Guide
About the control panel—for model S5200.
Model S5200
Load Size
Loosely load clothes no higher than the top row of holes in the washer basket. The water level should just cover
the clothes. Adjust the load size accordingly.
Temperature
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care label or
instructions when laundering.
2nd Rinse Option (on some models)
When you use extra detergent or bleach to clean heavily soiled clothes, you may want to use the 2nd Rinse option.
It provides a second deep cold rinse. On some models, this option can be found on the cycle selector knob.
About the control settings.
7
Consumer Support
Troubleshooting TipsOperating Instructions
Safety Instructions
Wash Cycle
The wash cycle controls the length of the washing process. The knob can be turned in either
direction. Turning the Cycle Selector knob after starting a cycle will stop the washer and reset
the cycle to the new selection. Press START to begin the new cycle selection.
REMEMBER: When choosing
the cycle, the Cycle Selector
knob can be pointed anywhere
within the shaded range for
the cycle setting.
The Cycle Indicator Lights show what stage the washer is in. The wash time is the length of the
wash agitation. The 6 MIN light will remain lit during drain and spin. When the Selector knob is
set to a new cycle the Indicator Lights will flash momentarily, showing what stages the cycle will
go through. On models without an AUTO SOAK option, the SOAK light will not light up.
The chart below will help you match the wash cycle setting with your clothing.
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.
NORMAL/FAST
EASY CARE For wrinkle-free and permanent press items, and knits.
GENTLE/FAST
CASUALS For wrinkle-free and permanent press items, and knits. The HEAVY cycle has 3 agitate/pause
PULSED/SLOW cycles to clean your heavily soiled items. The MEDIUM cycle has 2 agitate/pause cycles.
Stain Assist For adding a short agitation and a soaking period to the beginning of the CASUALS cycle.
DELICATES For lingerie and special-care fabrics with light to normal soil.
GENTLE/SLOW
PREWASH For removing surface dirt from heavily soiled clothes. Make sure to follow with a regular
NORMAL/SLOW wash cycle.
Stain Wash For heavily soiled or stained items. A heavy duty wash cycle with extra agitation and
soak periods.
QUICK RINSE For quickly rinsing chlorine, perspiration, stains, etc., out of clothes.
15 MIN/30 MIN For very soiled clothes. Begins with a brief agitation, soaks for a specified period of time,
AUTO SOAK then moves through the rest of the cycle automatically.
START
Press START to begin the cycle. Pressing START again or raising the lid will PAUSE the cycle
and the Cycle indicator light will blink.
ge.com
8
Washer control panel for Model S8000.
You can locate your model number behind the top edge of the control panel.
ONE TOUCH
Quick Start Guide
• Add detergent
• Add diluted fabric
softener (on models
with a fabric softener
dispenser)
• Add clothes
• Select wash cycle
• Check load size setting
• Close lid
• Push START
Your new washer offers the convenience of starting your wash loads with our easy ONE TOUCH cycles. Make one simple selection,
and your LOAD SIZE, SOIL LEVEL, WASH/RINSE TEMPERATURE and WASH/SPIN SPEED are automatically set. Then all you have to
do is press START.
Easy ONE
TOUCH Cycles.
9
You can change any of the automatic settings simply by pressing the desired pads.
PRESS... AUTOMATICALLY SELECTS... THEN PRESS...
ONE
TOUCH selections for Model S8000. ge.com
Changing the automatic settings.
For heavy to lightly soiled cottons, household linens,
work and play clothes.
For heavy to lightly soiled cottons, household linens,
work and play clothes.
For non-colorfast cottons and blends, and items that
are labeled cold wash by the fabric manufacturer.
For knits, wrinkle-free and permanent press items.
For lingerie and items labeled hand-washable with light soils.
Provides periods of agitation and soak during wash and rinse.
For wrinkle-free and permanent press items and knits. Provides
agitate/pause cycles to clean your heavily soiled items.
Consumer Support
Troubleshooting TipsOperating Instructions
Safety Instructions
10
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
About Clothes Care Cycles.
PRESOAK
To presoak a load and go straight into a wash cycle:
Select your wash cycle, press the PRESOAK pad, then press the START pad.
■ Starts with three minutes of agitation, then 12 minutes of soaking, followed by the
selected wash cycle.
■ Uses the speed and water temperature of your selected wash cycle.
To presoak a load without going straight into a wash cycle:
Press the PRESOAK pad. The washer will fill. You may change the automatic settings
if desired.
■ Three minutes of agitation is followed by up to 24 hours of soaking.
■ To soak less than 24 hours, press the DRAIN & SPIN pad or choose a wash cycle.
QUICK RINSE (on some models)
Use this feature to quickly rinse chlorine, perspiration, stains, etc. out of clothes.
■ The washer fills with water, agitates for three minutes, drains and spins. You may
change the automatic settings if desired.
HANG DRY (on some models)
If you air dry your clothes without the aid of a dryer, you may find that the slower final
spin speed of the Hang Dry setting produces fewer wrinkles in your clothing. This may
significantly reduce your ironing chore.
STAIN WASH (on some models)
For heavily soiled or stained items. Adds an extra agitation and soak at the beginning
of the wash cycle.
Appearance may vary
CUSTOM 1 and CUSTOM 2 (on some models)
Set up your favorite combination of settings and save them here for one-touch recall.
These custom settings cannot be set while a cycle is in progress.
To store a custom combination of settings:
Select a ONE TOUCH setting.
Change LOAD SIZE, SOIL LEVEL, TEMPERATURE, WASH SPEED or SPIN SPEED
to fit your needs.
Select any OPTIONS you want.
Press and hold the CUSTOM 1 or CUSTOM 2 pad until the washer beeps to store
your selection.
To recall your stored combination:
Press the CUSTOM 1 or CUSTOM 2 pad, then press START.
NOTE: DELAY 1-8 HRS. cannot be used in CUSTOM 1 and CUSTOM 2 settings.
To reprogram the custom settings:
Repeat steps 1–4 above.
4
3
2
1
DRAIN & SPIN
DRAIN & SPIN any cycle at any time.
ge.com
Consumer Support
Troubleshooting TipsOperating Instructions
Safety Instructions
11
12
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
About controls features.
START/PAUSE
■ After you have selected a new cycle, press once to start the cycle.
■ Press twice to select the last cycle used and start the washer.
■ If the washer is running, press once to interrupt the cycle; press again to continue
the cycle.
STOP
This pad should not be used to interrupt or pause a cycle.
Pressing this pad will cancel the current settings and the settings will be lost.
Estimated Time Remaining
■ Displays the approximate time remaining until the end of the cycle.
■ If the estimated time remaining is more than 60 minutes, “1H” will flash in the
display, followed by the additional remaining minutes. When the time remaining
is less than 60 minutes, the timer will count down.
■ Cycle time is affected by how long it takes the washer to fill. This depends on the
water pressure in your home. The “smart” timer “learns” the amount of time it
takes to fill your washer and adjusts the total time accordingly.
NOTE: If PRESOAK is selected and a follow up wash cycle is not chosen, 2 dashes will
come up in the display.
Spot Spray
Provides a short spray of water to allow you to dampen clothing when you pretreat
stains.
Open the washer lid.
Press the SPOT SPRAY button. (You will see a short stream of water.)
Dampen your soiled garment with the SPOT SPRAY option and rub your favorite
pretreatment product into soiled area.
NOTE: The SPOT SPRAY option will not work if
■ the washer lid is down
■ the washer basket is filling
■ the water has already reached the level you selected.
3
2
1
BLEACH SIGNAL (on some models)
The Bleach Signal is a reminder signal that can be turned on to remind you to add
bleach at the proper time in the wash cycle. Adding detergent and bleach at the same
time reduces the effectiveness of both the enzymes in the detergent and the chlorine in
the bleach. By adding bleach later in the wash cycle, you allow the detergent’s enzymes
to remove dirt and stains first, and then provide a more effective dose of liquid bleach
to whiten and sanitize your clothes.
About cycle options. ge.com
SIGNAL
Alerts you when the cycle is complete.
On some models, press SIGNAL to turn the beeper on or off.
On some models, press SIGNAL to select low or high volume, or to turn the beeper off.
2ND RINSE
Adds a second rinse to any cycle.
EXTENDED SPIN
Extends the last spin of a wash cycle. This will extract more water from your clothes.
Clothes will be drier when you use this option.
DELAY 1-8 HOURS (on some models)
Use to delay the start of your washer for 1 to 8 hours. First choose your wash cycle and
any options. Then press this pad for the number of hours you want to delay the cycle.
Press the START pad to start the countdown.
The countdown time will be shown in the Est. Time Remaining display.
Auto Balance (on some models)
The Auto Balance feature senses the wash load distribution for an even spin. Models
with Auto Balance have an indicator light that tells you when the feature is active.
About other features.
PerfecTemp Plus
PerfecTemp Plus senses the incoming water temperature and adjusts the temperature
of the fill water.
The lid must be closed for PerfecTemp Plus to work.
If your water is too cold, detergent will not dissolve effectively and clothes may not
get clean. If the water is too hot, fabrics could be damaged.
PerfecTemp Plus adjusts these water temperature extremes for better washing
performance.
You may hear the water valves turning off and on while the water temperature is being
adjusted. This is normal.
Some models have an indicator light that tells you when PerfecTemp Plus is active.
Appearance may vary
Cycle Status Indicator Lights
The cycle status indicator lights display what part of the cycle the washer is in.
Consumer Support
Troubleshooting TipsOperating Instructions
Safety Instructions
13
14
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
The Agitator Cap or Fabric Softener Dispenser (depending on model)
The agitator cap fits into the top of the
agitator. If it accidentally comes off, simply
put it back on.
The fabric softener dispenser automatically
releases liquid fabric softener at the
proper time during the cycle.
Do not stop the washer during the first spin.
This will cause the dispenser to empty too soon.
To use, follow these steps:
Make sure dispenser is securely
attached to agitator.
Use only liquid fabric softener.
Pour into dispenser, using amount
recommended on package.
Never pour fabric softener directly on clothes.
It may stain them.
Add water to dispenser until it reaches
the maximum fill line.
3
2
1
Do not pour anything into the agitator if the
agitator cap or dispenser is removed.
About the washer features.
NOTE: Not all features are available on all washer models.
Cleaning the Fabric Softener Dispenser (on some models)
Remove the dispenser from the top of the agitator.
Separate the dispenser cup from the cover by grasping the top and pushing down
on the inside of the cup with your fingers. Dispenser cup will pop free from the
cover.
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the
following solution:
■ 1 US gallon (3.8 liters) warm water
■ 1/4 cup (60 ml) heavy duty liquid detergent
■ 1 cup (240 ml) bleach
If necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff
brush; you may roughen the surface of the dispenser.
Rinse and reassemble dispenser. Place dispenser back on the agitator.
5
4
3
2
1
Separate for cleaning.
Liquid Bleach Dispenser (on some models)
The dispenser dilutes liquid chlorine bleach before it reaches your wash load.
Check clothing care labels for special instructions.
Measure liquid bleach carefully, following instructions on the bottle.
■ Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
■ Do not pour powdered bleach into bleach dispenser.
Before starting the washer, pour measured amount of bleach directly into bleach
dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered
bleach, add it into the wash basket with your detergent.
■ Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover.
Mixing can produce a toxic gas which may cause death.
3
2
1
Sorting Wash Loads
Proper Use of Detergent
Add detergent and start the washer before adding
clothes so that the detergent can work effectively.
Using too little or too much detergent is a common
cause of laundry problems.
You can use less detergent if you have soft water,
a smaller load or a lightly soiled load.
Loading the Washer
Load dry items loosely, no higher than the top
row of holes in the washer basket. When loading
wet items make sure you set the load/water level
high enough to allow the items to move freely.
Water level should just cover the clothes. To add
items after washer has started, push in Cycle
knob and submerge additional items next to the
agitator. Close the lid and pull Cycle knob out
to restart.
■ Do not wrap long items like sheets or pants
around the agitator.
■ Do not wash fabrics containing flammable
materials (waxes, cleaning fluids, etc.).
■ Agitation will not start with the lid up.
Sort by color (whites, lights, colors), soil level,
fabric type (sturdy cottons, easy care, delicates)
and whether the fabric produces lint (terry cloth,
chenille) or collects lint (velveteen, corduroy).
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering. ge.com
Consumer Support
Troubleshooting TipsOperating Instructions
Safety Instructions
15
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
16
Care and Cleaning of the Washer
Wash Basket: Leave the lid open after washing to
allow moisture to evaporate. If you want to clean the
basket, use a clean soft cloth dampened with liquid
detergent, then rinse. (Do not use harsh or gritty
cleaners.)
Fill Hoses: Hoses connecting washer to faucet
should be replaced every 5 years.
Exterior: Immediately wipe off any spills. Wipe with
damp cloth. Try not to hit surface with sharp objects.
Moving and Storage: Ask the service technician to
remove water from drain pump and hoses. See the
Installation Instructions packed with product for
information on how to reinstall the shipping rod to
keep the tub stationary when moving the washer.
For more information, visit ge.com or call
800.GE.CARES (800.432.2737). Do not store the
washer where it will be exposed to the weather.
Long Vacations: Be sure water supply is shut off at
faucets. Drain all water from hoses if weather will
be below freezing.
Fabric Care Labels
Machine
wash
cycle
Normal
Permanent Press/
wrinkle resistant
Gentle/
delicate
Hand wash
Do not wash Do not wring
Water
temperature
Hot
(50°C/120°F)
Warm
(40°C/105°F)
Cold/cool
(30°C/85°F)
Tumble
dry
Dry
Normal
Permanent Press/
wrinkle resistant
Gentle/
delicate
Do not tumble dry
Do not dry
(used with
do not wash)
Heat
setting
High
Medium
Low
No heat/air
Special
instructions
Line dry/
hang to dry
Drip dry
Dry flat
In the shade
Bleach
symbols
Any bleach
(when needed)
Only non-chlorine bleach
(when needed)
Do not bleach
WASH LABELS
DRY LABELS
BLEACH LABELS
Below are fabric care label “symbols” that affect the clothing you will be laundering.
Loading and using the washer. Always follow fabric manufacturer’s care label when laundering.
PERFORMANCE Possible Causes What To Do
Clothes too wet Incorrect spin speed • Make sure the spin cycle selected matches the load you
selected are washing. Some fabrics will feel wetter when rinsed
with cold water.
Colored spots Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.
• Pretreat stain and rewash.
Dye transfer • Sort whites or lightly colored items from dark colors.
Grayed or yellowed Not enough detergent • Use more detergent (especially with larger loads).
clothes Be sure to follow detergent manufacturer’s directions.
Hard water • Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
Washer is overloaded • Select load size to match clothes load.
Detergent is not • Add detergent as wash basket fills with water before
dissolving you load clothes.
Dye transfer • Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on Clothes are air or line dried • If you do not dry your clothes with a clothes dryer, your
clothes clothes may retain more lint.
Incorrect sorting • Separate lint producers from lint collectors.
Washing too long • Wash small loads for a shorter time than larger loads.
Detergent not dissolving • Add detergent as wash basket fills with water, before you
load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
Overloading • Load clothes no higher than the top row of holes in the
washer basket.
• Make sure load size selected matches clothes load size.
Incorrect use of fabric softener • Check fabric softener package for instructions and follow
directions for using dispenser.
Consumer Support
Troubleshooting TipsOperating Instructions
Safety Instructions
17
Before you call for service… ge.com
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit ge.com. You may not need to call for service.
PERFECTEMP PLUS Possible Causes What To Do
(on some models)
PerfecTemp Plus wash The washer is in a cold • This is normal. The PerfecTemp Plus feature
temperature is incorrect
rinse cycle (on some models) is designed not to activate during a
(on some models)
cold rinse cycle to improve the energy efficiency of your
washer.
(Review PerfecTemp
All the water in the household • Wait until the water in the water heater is heated to the
Plus
in the About washer
water heater has been used correct temperature.
features section)
(on some models)
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
18
PERFORMANCE (cont.) Possible Causes What To Do
Pilling Result of normal wear on • While this is not caused by the washer, you can slow the
poly-cotton blends and pilling process by washing garments inside out.
fuzzy fabrics
Snags, holes, tears, rips Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons and zippers.
or excessive wear buttons, belt buckles,
• Remove loose items like pins, objects in pockets
zippers and sharp objects
and sharp buttons.
left in pockets
• Turn knits (which snag easily) inside out.
Undiluted chlorine bleach • Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach • Rinse items that may have chemicals on them before
or dye, permanent wave washing.
solution
Wrinkling Improper sorting • Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Try a fabric softener.
Overloading or • Load your washer so clothes have enough room
incorrect water level to move freely with water covering all of the clothes.
Incorrect wash and • Match Cycle selection to the type of fabric you are
dry cycles washing (especially for easy care loads).
Repeated washing in • Wash in warm or cold water.
water that is too hot
OPERATION Possible Causes What To Do
Washer pauses during
The HAND WASH or CASUALS • This is normal. The washer alternates between agitate
wash cycle
cycle was chosen and soak during the HAND WASH and CASUALS cycles
to get your clothes cleaner with less wear.
Washer pauses during This is normal • The washer may pause during the spin cycle to remove
spin cycle soapy water more efficiently.
Washer won’t operate Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.
Controls are not set properly • Check controls.
Lid is open–safety feature • Close lid and reset cycle, to the beginning if necessary.
prevents agitation and spinning
when lid is up
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should have separate outlet.
Electronics need to be reset • Unplug washer, wait 2 minutes, plug back in, and press
START.
START was not pressed • Press START.
Extremely low water pressure • Press START again.
Before you call for service…
Consumer Support
Troubleshooting TipsOperating Instructions
Safety Instructions
WATER Possible Causes What To Do
Too many suds Type of detergent • Switch to a lower sudsing detergent brand and follow
instructions on package.
Very soft water • Try less detergent.
Too much detergent • Measure your detergent carefully. Use less soap if you
have soft water, a smaller load or a lightly soiled load.
Water leaks Fill hoses or drain hose is • Make sure hose connections are tight at faucets
improperly connected and at washer.
• Make sure end of drain hose is properly connected
to washer and correctly inserted in and secured to
drain facility.
Household drain may • Check household plumbing. You may need to call a
be clogged plumber.
Constant water pressure • Tighten hoses at the faucets and turn the water off after
to the fill hoses at the each use.
water source
• Check condition of the fill hoses; they should be
replaced every 5 years.
Using too much detergent • Use less detergent. Use less soap if you have soft water,
in washer a smaller load or a lightly soiled load.
Water temperature Cooler water temperatures • New laundry detergents have been formulated to work
seems incorrect provide improved energy with cooler water temperatures without affecting wash
efficiency performance.
Control is not set properly • Check water temperature control and adjust.
Water supply is turned off • Turn both hot and cold faucets fully on and make sure
or improperly connected hoses are connected to correct faucets.
Water valve screens are • Turn off the water source and disconnect water fill
stopped up hoses from the upper back of the washer. Use a brush
or toothpick to clean the screens in the machine.
Reconnect the hoses and turn the water back on.
House water heater is • Make sure house water heater is delivering water
not set properly at 120°F–140°F (48°C–60°C).
PerfecTemp Plus feature • The lid must be closed for PerfecTemp Plus (on some
(on some models) was not models) to work.
activated
Water pumped out Lid lifted or cycle was put in • Reset cycle.
before cycle is pause for over 24 hours
complete
Water won’t drain Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.
• Top of drain outlet should be less than 8 ft (2.5 m)
above floor.
ge.com
19
20
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
NOISE Possible Causes What To Do
Washer is noisy Washer is uneven • To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4″ (11 cm) and set down.
Washer load is • Press START to pause the washer, open the lid and
unbalanced redistribute the load evenly. Close the lid and press
START again.
Shipping rod is still assembled • To remove shipping rod from washer, pull yellow tag and
in unit attached rod from the bottom right hand side of washer.
Washer is sitting too close • Pull washer away from the wall; about 4″ (11 cm)
to wall (causes knocking is needed.
during cycle)
PerfecTemp Plus feature • This is normal. PerfecTemp Plus (on some models) turns
(on some models) is being used water valves off and on to adjust water temperature.
OTHER Possible Causes What To Do
Labels on the exterior Occasionally the adhesive • Use a hair dryer set at the lowest heat setting, directing
of the washer will not used on the labels does the air at the label for a short amount of time. This will
peel off cleanly not release cleanly release the adhesive easily, without damaging the surface
of the washer.
WATER (cont.) Possible Causes What To Do
Water spraying during Washer in spin cycle • Spray rinse during a spin cycle is normal.
spin cycle
Washer did not fill Extremely low water pressure • Press the START button again.
Inlet hoses are kinked • Straighten hoses.
Water valve screens are • Turn off the water source and disconnect water fill
stopped up hoses from the upper back of the washer. Use a brush
or toothpick to clean the screens in the machine.
Reconnect the hoses and turn the water back on.
Water fills and drains Drain stand pipe is too low • Drain stand pipe must be above 30″ (76.2 cm).
at the same time
to chosen level
(PerfecTemp Plus
and START lights
are flashing)
Before you call for service…
Consumer Support
Troubleshooting TipsOperating Instructions
Safety Instructions
Notes.
21
22
Notes.
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
For The Period Of: We Will Replace:
One Year Any part of the washer which fails due to a defect in materials or workmanship. During this
From the date of the limited one-year warranty, we will also provide, free of charge, all labor and related service to
original purchase replace the defective part.
What Is Not Covered:
23
Consumer Support
Troubleshooting TipsOperating Instructions
Safety Instructions
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. To schedule service,
on-line, 24 hours a day, visit us at ge.com, or call 800.GE.CARES
(800.432.2737). Please have serial number and model number
available when calling for service.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is
located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to
bring the product to an Authorized GE Service location. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or
your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
■
Service trips to your home to teach you how to use
the product.
■ Improper installation, delivery or maintenance.
■ Failure of the product if it is abused, misused, or
used for other than the intended purpose or used
commercially.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Products which are not defective or broken, or which are
working as described in the Owner’s Manual.
■ Damage to the product caused by accident, fire, floods or
acts of God.
■ Incidental or consequential damage caused by possible
defects with this appliance.
■ Defects or damage due to operation in freezing
temperatures.
■ Damage caused after deliver y.
■ Product not accessible to provide required service.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
GE Washer Warranty.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty.
Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to
one year or the shortest period allowed by law.
Printed in the United States
GE Appliances Website ge.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™”
your questions, and so much more...
Schedule Service ge.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.
Real Life Design Studio ge.com
GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
Extended Warranties ge.com
Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories ge.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or
by phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us ge.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliance ge.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.
Consumer Support.
Loading...