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Safety Information ........... 2,3
Operating Instructions
Control Panels and Settings
for models S2100 and $3700 ...... 4, 5
Control Panel and Settings
for model $5200 .................. 6, 7
Control Panels and Settings
for model S8000 ................. 8-13
Features ........................ 13,14
Loading and Using
the Washer ..................... 15, 16
Troubleshooting Tips
Before You Call
For Service ..................... 17-20
Consumer Support
Consumer Support ........ Back Cover
Warrantg .......................... 23
52100
$5700
55200
58000
ENERGYSTAR
As an ENERGYSTAR®partner,
GEhas determined that this
product meets the ENERGYSTAR®
guidelines for energy efficiency.
Write the model and serial
numbers here:
Model #
Serial #
Youcan find them inthe upper
right corner on the back of gour
washen
175D1807P516 49-90248 11-05 JR
IMPORTANTSAFETYINFORMATION.
READALLINSTRUCTIONSBEFOREUSING.
--^WARNING,IForyoursafe_theinformationinthismanualmustbefollowedtominimizetheriskoffire
or explosion, electric shock, or to prevent property damage, personal injury, or loss of fife.
WATERHEATERSAFETY
Under certain conditions hydrogen gas maybe produced in a water heater that has not been used for
two weeks or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used fi)r two _eks or more, prevent the possibility of damage or iqjm T by
turning on all hot water fimcets and allowing them to mn fi)r several minutes. Do this befi)re using any
electrical appliance which is connected to the hot water system. This simple procedure will allow any
built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or
appliance during this process.
PROPERINSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions
before iris used. If you did not receive an Installation Instructions sheet, you can receive one by visiting
ge.com or by calling 81_.G£CARE$ (800.432.2737).
• Install or st()re where it will not be exposed
to temperatures below fl'eezing or exposed to
the weather, which could cause pei_nanent
damage and im'alidate the _m'ant)
• Properly ground washer to confi)rm with all
goxeming codes and ordinances, Foll(m details
in Installation Instructions,
YOURLAUNDRYAREA
• Keep the area underneath and around _our,
appliances fl'ee of combustible materials such
as lint, paper; rags, chemicals, etc.
• Close supervision is necessa_ y if this appliance is
used by or near children. Do not allow children
to play on, with or inside this or any other
appliance.
WHENUSINGTHEWASHER
g_com
Use this
appliance
only for its
intended
purpose as
described in
this Owner's
Manual.
• Never reach into washer while it is mtMng.
_Mfit until the machine has completely stopped
befin'e opening the lid.
• Do not mix chlorine bleach with ammonia or
adds such as vinegar and/or rust removei:
Mixing different chemicals can produce a toxic
gas which may cause death.
• Do not wash or (hy articles that have been
cleaned in, washed in, soaked in or spotted with
combustible or explosive substances (such as
wax, oil, paint, gasoline, degreaseis, dry-cleaning
solvents, kerosene, etc.). These substances give
off \'apoi_ that may ignite or explode. Do not
add these substances to the wash watei: Do not
use or place these substances around your
washer or dryer duling operation.
WHENNOTINUSE
• Turn off water fimcets to relieve pressure on
hoses and \_fl\'es and to minimize leakage if
a break or rupture should occtu: Check the
condition of the fill hoses; they should be
replaced every 5 veals.
• gefiwe discarding a washei; or ren]oving it
fl'oln service, relnove the washer lid to prevent
children from hiding inside.
• The laundI 7 process can reduce tile flame
retaMancy of flJbrics. To avoid such a result,
careflllly fbllow the garment manufi_cmrer's
_V;Ish and care insti tlctions.
• To minimize the possibili F ot electric shock,
unplug this appliance fl'om the power supply
or disconnect the washer at the household
distribution panel by removing the Rise or
switching off the circuit breaker before
attempting any maintenance or cleaning.
NOTE: Turning the Cycle Selector knob to an
off position does NOTdisconnect the appliance
from the power suppl>
• Never attempt to operate this appliance if it is
damaged, malflmctioning, paifially disassembled,
or has missing or broken parts, including a
damaged coM or plug.
• Do not attempt to repair or replace any part of
this appliance Ulfless specifically recolnmelMed
in this Owner's Malmal, or in published use>
repair instructioi]s that you ui]delstand and
have the skills to carIw out.
• Do not talnper with controls.
\'ka-
READANDFOLLOWTHISSAFETYINFORMATIONCAREFULLY.
SAVETHESEINSTRUCTIONS
3
Aboutthe washercontrolpanel--for models$2100and $3700.
Youcan locate your model number on the back of your washer.
• Selectloadsize and
• Adddetergent
• Adddilutedfabric
softener(onmodels
with a fabric
softenerdispenser)
Model $2100
• Addclothes
otherwash options
° Select wash cycle
, Closelid
• Pull knob
O
LOAD SiZE TEMPERATURE
LARGE COLD
Model $3700
WARM
COLD HOT
TEMPERATURE
WARM
COLD
COLD DOT
NORMAL/FAST
puO Knob To Start Push 7"0,-_top
_GHT
pMlKnobToSta_-PushTostop
HEAVY
DRAIN HEAVYMED,
HEAVYEXTRA AUTOSOAK15
HEAVY
PULSEAGITATE
4
Controlsettings. 9e.co,,
Load Size
I,oosel_ load clothes no higher than the top row ot holes in the washer basket. The water level
should just co_er the clothes. A_!iust the load size accordingly:
Temperature
Select the water temperature tot the wash and rinse cycles. _Mwa_stollow ti_bficmanufitctm'er's
care label or instructions when laundering.
Wash Cycle
The wash cycle controls the length olthe washing, I)r°cess" The chart below will help }ou match
the wash cycle setting with }our clothing.
COTTONS
NORMAL/FAST
EASYCARE Forwrinkle-freeandpermanentpressitems,andknits.
GENTLE/FAST
CASUALSForwrinkle-freeandpermanentpressitems,andknits.TheHEAVYcyclehas3agitate/pause
PULSED/SLOWcyclestocleanyourheavilysoileditems.TheMEDIUMcyclehas2agitate/pausecycles.
StainAssid Foraddingashortagitationanda soakingperiodto thebeginningoftheCASUALScycle.
DELICATESForlingerieandspecial-carefabricswith lighttonormalsoil.
GENTLE/SLOW
PREWASHF0rrem0vingsurfacedirt fr0mheavilys0iledcl0thes.Make suret0 f0110wwitha regular
NORMAL/SLOWwashcycle.
Slain Wad_ Forheavilysoiledorstaineditems.Aheavydutywashcyclewith extraagitationand
QUICKRINSE Forquicklyrinsingchlorine,perspiration,stains,etc.,outof clothes.
15MIN/30 MIN Forverysoiledclothes.Beginswith abriefagitation,soaksfora specifiedperiodoftime,
AUTOSOAKthenmovesthroughtherestofthecycleautomatically.
Forheawto lightlysoiledcottons,householdlinens,workandplayclothes.
soakperiods.
About the control panel--for model $5200.
• Select load size and
• Adddetergent
• Adddilutedfabric
softener(onmodels
with a fabric
softenerdispenser)
• Add clothes
QuickStartGuide
other wash options
N Select wash cycle
• Closelid
• Pushthe button
NOTE: When making a selection with any knob, simply point the knob anywhere within the shaded range for that setting.
Model $5200
LOAD SIZE TEMPERATURE OPTIONS
SUPERRESET COLD HOT OFF 2nd
MEDIUM
WARM
COLD
RINSE
COTTONS LIGHTRINSEONLY
,V_,_MA_7_._'"MERIOM_i_ _:_:_ .........................................
.EAVY i_!_,PREWASH
:_!_i_l _'_ NORMAL/SLOW START
EXTRA HEAVY _ _i; I H_VY ......................................... _._
MEDIUM MEDIUM GENTLE/FAST STOP/PAUSE
CAsuALS HEAVYLIGHTMEDIUM
OUICKSPIN
GENTLE/SLOW
About the control settings.
_ oad Size
I,ooselv load clothes no higher than the top row ot holes in the washer basket. The water level should just L-o_er
the clothes. A(!iust the load size accordingly:
Temperature
Select the water temperature tot the wash and rinse L'wles. _Mwavs follow tid)fiL' manufi_L'turer's care label or
instructions when latmclefing.
2nd Rinse Option (onsomemodels)
_,_hen you use extra detergent or bleach to clean heaxilv soiled clothes you mm want to use the 2ndRinse option.
It provides a second deep cold rinse. On some models, this option can be found on the cycle selector knol).
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Wash Cycle
The wash cycle controls the length of the washing process. The knob can be turned in either
direction. Turning the Cycle Selector knob after starting a cycle will stop the washer and reset
the cycle to the new selection. Press START to begin the new cycle selection.
REMEMBER:When choosflTg
the cycle, the Cycle Selector _ WASHTIME
k,,ohea,,he oi,, eda,,y here 0 0 0 0 0 0 0 0 0
within the shaded range for FILL SOAK 15 MIN 12 MIN 9 MIN 6 MIN RINSE 2ND FINAL
the cycle setting. RINSE SPIN
The Cycle Indicator Lights show what stage the washer is in. The wash time is the length of the
wash agitation. The 6 MIN light will remain lit during drain and spin. _._]_en the Selector knob is
set to a new cycle the Indicator Lights will flash momentarily, showing what stages the cycle will
go through. On models without an AUTO SOAK option, the SOAKlight will not light up.
The chart below will hel I) you match the wash cycle setting with your clothing.
COTTONS
Forheawto lightlysoiledcottons,householdlinens,workandplayclothes.
NORMAL/FAST
EASYCAREForwrinkle-freeandpermanentpressitems,andknits.
GENTLE/FAST
CASUALSForwrinkle-freeandpermanentpressitems,andknits.TheHEAVYcyclehas3 agitate/pause
PULSED/SLOWcyclestocleanyourheavilysoileditems.TheMEDIUMcyclehas2agitate/pausecycles.
StainAssi# Foraddinga shortagitationanda soakingperiodtothebeginningoftheCASUALScycle.
DELICATESForlingerieandspecial-carefabricswith lightto normalsoil.
GENTLE/SLOW
PREWASHForremovingsurfacedirtfromheavilysoiledclothes.Makesureto followwitha regular
NORMAL/SLOWwashcycle.
Stain Wash Forheavilysoiledorstaineditems.Aheavydutywashcyclewithextraagitationand
soakperiods.
QUICKRINSE Forquicklyrinsingchlorine,perspiration,stains,etc.,outofclothes.
15MIN/30 MIN Forverysoiledclothes.Beginswith abriefagitation,soaksforaspecifiedperiodoftime,
AUTOSOAK thenmovesthroughtherestofthecycleautomatically.
START
Press START to begin the cycle. Pressing START again or raising the lid will PAUSE the cycle
and the Cycle indicator light will blink.
Easy ONE TOUCHCycles.
Your new washer offers the conxenience of starting }our wash loads with our easx ONETOUCHcycles. Make one simple selection,
"and _,,m" LOAD SIZE,SOIL tEVEt, WASH/RINSETEMPERATURE and WASH/SPIN SPEED are automatically set. Then all you haxe to
do is press START.
QuickStartGuide
• Addclothes
• Adddetergent
• Select wash cycle
• Checkloadsize setting
, Add dilutedfabric
softener(onmodels
with a fabric softener
dispenser)
Washer control pane/for Mode/$8000.
Youcan locate your model number behind the top edge of the control panel.
Clothes Care Cycles
LOAD SIZE SOIL LEVEL WASH/RINSE
• Closelid
• PushSTART
TEMP OPTIONS
%
EST TIME REMAINING
Perfect TempPlus SOAK • WASH • RINSE Q 2ND RINSE • AUTO BALANCE • FINAL SPIN •
8
ONE TOUCHselectionsforModel$8000.
PRESS... AUTOMATICALLYSELECTS...THENPRESS...
Forheavy to lightly soiled cottons, household linens,
work and play clothes.
Forheavy to lightly soiled cottons, household linens,
work and play clothes.
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Fornon-colorfast cottons and blends, and items that
are labeled cold wash by the fabric manufacturer
Forknits, wrinkle-free and permanent press items.
Forlingerie and items labeled hand-washable with light soils.
Providesperiods of agitation and soak during wash and rinse.
Forwrinkle-free and permanent press items and knits. Provides
agitate/pause cycles to clean your heavily soiled items.
Changingthe automaticsettings.
YOu can ch'moe,_ an) of the automatic settings simpl) bx })ressing, the desired pads.
9
AboutClothesCareCycles.
STAIN WASH (on some models)
Stain "_
Wash )
PRE- "_
SOAK )
0
0
/i
For hea_ilv soiled or stained items. Adds an extra agitation and soak at tile beginning
of the wash c_,cle.
PRESOAK
Topresoak a load and go straight into a wash cycle:
Select vet:u" wash cycle, press tile PRESOAK pad, then press tile STARTpad.
• Starts with three minutes of agitation, then 12 minutes of soaking, tollowed bv tile
selected wash cycle.
• Uses the speed and water temperature of your selected wash cycle.
Appearance may vary
Topresoak a load without going straight into a wash cycle:
Press tile PRESOAKpad. Tile washer will till. You may change tile automatic settings
if desired.
• Three minutes of agitation is tollowed by up to 24 hours of soaking.
• To soak less than 24 hem's, press the BRAIN & SPIN pad or choose a wash cycle.
QUICKRINSE (on some models)
Use this feature to quickly rinse chlorine, l)ersl)iration, stains, etc. otlt Ol clothes.
• The washer fills with water, agitates for three minutes, drains and spins. You may
chanoe_ the automatic settings if desired.
HANG DRY (on some models)
If you air dry your clothes without the aid of a dryer, you may find that the slower final
spin speed of the HangDrysetting produces fewer wrinkles in _,,':,/:u"clothing. This may
significantly reduce VOtlF ironing chore.
lO
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DRAIN & SPIN
DRAIN& SPIN an_ c_cle at any tilne.
CUSTOM I and CUSTOM2 (on some models)
Set up your fhv(wite combination of settings and save them here fiw one-tomh recall.
These custom settings cannot be set while a cycle is in progress.
To store a custom combination of settings:
_] Sele(t a ONE TOUCHsetting.
_=] Ch;mge LOADSIZE,SOILLEVEL,TEMPERATURE,WASHSPEEDor SPINSPEED
to fit }ore" needs.
_] Select an_ OPTIONS}ou _ant.
F_ Pl'ess and hold the CUSTOM1or CUSTOM2p'dd until the washel" beeps to store
}()Ul" selection.
To recal/ your stored combination:
Pl'ess the CUSTOM 1 or CUSTOM2p'dd, then press START.
NOTE: DELAY I-8 HRS. cannot be used in CUSTOM I and CUSTOM 2 settings.
Toreprogram the custom settings:
Repeat steps I-4 above.
11
Aboutcontrolsfeatures.
START/PAUSE
• After you have selected a new cycle, press once to start the cycle.
• Press twice to select the last cycle used and start the washer.
• If the washer is _tmning, press once to inter_ upt the cycle; press again to continue
the cycle.
STOP
This pad should not be used to interrupt or pause a cycle.
Pressino,, _ this pad will cancel the current settings and the settings will be lost.
Estimated Time Remaining
• Displays the approximate time remaining m_til the end el the cycle.
EST TIME REMAINING
• If the estimated time remaining is more than 60 minutes, "IH" will flash in the
display; fl_llowed by the additional remaining minutes. When the time remaining
is less than 60 illiiltltes, the timer will cottn[ down.
• Cycle time is aiii_cted by how long it takes the washer to fill. This depends on the
water pressure in wmr home. The "smart" timer "learns" the amount of time it
takes to fill veto" washer and a(!justs the total time accordingly.
NOTE: If PRESOAKis selected and a fl_llow up wash cycle is not chosen, 9 dashes will
come up in the display.
I BLEACH
SIGNAL 7
SpotSpray
Pro_ides a short spra) of water to alh)w _ou to dampen oh)thing when _ou pretreat
stains.
[-fi] OI)en the washer lid.
[_ Press the SPOT SPRAYbutton. (You will see a short stream of water.)
_] Dampen )ore" soiled garment with the SPOTSPRA¥option and rub )ore" thxorite
pretreatment product into soiled area.
NOTE: The SPOT SPRAY option will not work if
• the washer lid is down
• the washer ba#et is filling
• the waterhas already reached the level you se/ectecL
BLEACHSIGNAL (on some models)
The Bleach Signal is a reminder signal that can be turned on to remind you to add
bleach at the proper time in the wash cycle. Adding detergent and bleach at the same
time reduces the elti_ctiveness of both the enzymes in the detergent and the chlorine in
the bleach. By adding bleach later in the wash cycle, you allow the detergent's enzymes
to remove dirt and stains first, and then provide a more etfective dose of liquid bleach
to whiten and sanitize veto" clothes.
/2
Aboutcycle options, ge.com
SIGNAL
SIGNAL 0
)
Appearance may vary
I 2ND _
RINSE )
IEXTENDED)_
SPIN y
I DELAY _
1-8hrs. )
O
O
Alerts you when the cycle is complete.
On some models, press SIGNALto turn the beeper on or off.
On some models, press SIGNAL to select low or high volume, or to turn tile beeper off.
2ND RINSE
Adds a second rinse to am c'_cle.
EXTENDEDSPIN
Extends tile last spin of a wash cwle. This will extract inore water froln your clothes.
Clothes will be drier when _ou use this ()ption.
DELAY1-8 HOURS(on some models)
Use to delay tile start oI your washer for 1 to 8 hours. First choose your wash cycle and
any options. Then press this pad tor tile ntli//ber of ho/Irs vo/I want to delay tile cycle.
Press tile SYARYpadto start tile cotmtdown.
The cotmtdown tilne will be shown in the Est. Time Remaining display,
Aboutotherfeatures.
Cycle Status Indicator Lights
Tile cycle status indicator lights display what part oI tile ('wle tile washer is in.
SOAK• WASH • RINSE• 2NDRINSE• FINALSPIN •
Perfec TempPlus
PerfecTempPlus
PerfecTempPlussenses tile incoming water tenq)erature and at!justs tile telnperature
of the fill water.
The lid must be closed ti)r PerfecTemp Plus to work.
If vour water is too cold, detergent will not dissolve eftectivelv and clothes Inav not
get clean. If the water is too hot, tabrics could be damaged.
PerfecYempPlusa@lsts these water tenq)erature extrelnes ti)i" better washing
[)ei'J[O riil_l nce,
You Inay hear the water valves turi_ing off and on while the water temperature is being
ac!justed. This is normal.
Solne models have an indicator light that tells you when PerfecTempPlusis active.
Auto Balance (on some models)
AUTOBALANCE •
The Auto Balance feature senses the wash load distril)ution for an e_en spin. Models
with Auto Balanceha_e an indicator light that tells you when the feature is active.
13
Aboutthe washerfeatures.
NOTE,"Not all features are available on all washer models.
The Agitator Cap or Fabric Softener Dispenser (depending on model)
Theagitator cap tits into the top ot the [] Add water to dispenser until it reaches
agitntm: If it accidentnlly comes off, simply the maxinmn_ fill line.
put it back on.
The fabric softener dispenser automafically
releases liquid tiff)tic soitener at the
proper time during the cycle.
Do not stop the washer during the first spin.
This wifl cause the dispenser to empty too soon.
Touse,follow these steps:
[Z] Make sm'e dispenser is securely
attnched to agitnto_:
[_Use only liquid fabric sottenei;
Pore" into disl)ensei; using, amotmt
recommended on package.
Never pour fabric softener directly on clothes.
It may stain them.
Donotpour anything into flTeagitator if flTe
agitator cap or dispenser isremoved.
Separate for cleaning.
Cleaning the Fabric Softener Dispenser (onsome models)
[_] Remoxe the dispenser ti'om the top of the agitntm:
Sei)arate the disi)enser cui) fl'om the coxer bv,,grasi)ing, the toi) and I)ushing, down
on the inside of the cup with yore" finge_. Dispenser cup will pop fl'ee ti'om the
Cox ei:
[_]To clean the dispense_; soak both the dispenser cup and the dispenser co_er in the
following solution:
• 1USgallon(3.8hters)warmwater
• 1/4cup(SOml)heavydutyliquiddetergent
• I cup(240m/)bleach
F_If necessary loosen buildup _fith a clean soti cloth after soaking. Do not use a stiff
brush; you ilia) roughen the surfilce of the dispensei:
N Rinse and reassemble dispense_; Place dispenser back on the agitat(m
Liquid Bleach Dispenser (onsomemodels)
The dispenser dilutes liquid chlorine 1)leach before it reaches veto" wash load,
_] Check clothing care lal)els for spedal instructions.
[2--] Measm'e liquid bleach carefldly, fl)llowing instructions on the bottle.
• Neverpourundilutedliquidchlorinebleachdirectlyontoclothesorinto the washbasket.
• Donotpourpowderedbleachintobleachdispenser
Before stnrting the washe_; pore" measm'ed am(rant ot bleach directl) into bleach
dispense_: Axoid splashina or oxe_iillin_ dispense_: If )ou prefer to use powdered
bleach, add it into the wash basket with yore" detergent.
• Do not mix chlorine bleach with ammonia or acids such as wnegarand/or rust remover
Mixing can produce a toxic gas which may cause death.
/4
Loadingand usingthe washer.
Always follow fabric manufacturer's care label when laundering, ge.com
SortingWashLoads
So_t by color (whites, light,s, coIo_), soil lexeI,
fi_bfic type (sturdy cottons, easy care, delicates)
and whether the fabric produces lint (ten'y cloth,
chenille) or collects lint (velveteen, corduroy).
ProperUseof Detergent
Add detergent and st;irt tile w;isher before adding
clothes so that tile dem_gent can work effectively:
Using too little or too much detergent is a common
ca use of laundry problems.
Loadingthe Washer
I,oad dry items loosely, no higher than tile top
row of holes in tile washer basket. When loading
wet items make sure wm set tile load/water level
high enough to allow tile items to move freely.
Water level should just cover tile clothes. To add
items atier washer has started, push in Cycle
knob and submerge additional items next to tile
agitator. Close tile lid and pull Cycle knob out
to restart.
You can use less detergent if you have sott water;
a smaller load or a lightly soiled load.
• Do not wrap long items like sheets or pants
around the agitator.
• Do not wash fabrics containing flammable
materials (waxes, cleaning fluids, etc.).
• Agitation will not start with the lid up.
15
Loadingand usingthe washer. Always follow fabric manufacturer's care label when laundering.
\!/._ CareandCleaningof the Washer
_------" Wash Basket: I,eme the lid open after washing to Moving and Storage:_k the service technician to
allow moisture to evaporate, lf}ou want to clean the remoxe water fl'om drain pump and hoses. See the
basket, use a clean soft cloth dampened with liquid Installation Instructions packed with product for
detergent, then rinse. (Do not use ha_h or gritty infi_mmtion on how to reinstall the shipping rod to
cleane_.) keep the tub stationa_w when moving the washe_:
Fill Hoses: Hoses connecting washer to fimcet
should be replaced every 5 xea_. washer where it will be exposed to the weather:
Exterior:hnmediately wipe off an} spills. X,\qpe with LongVacations:Be StlI'e water supply is sh lit eli at
damp cloth. T D not to hit surli_ce with shaq) objects, fimcets. Drain all water fl'om hoses if weather xdll
For more infimnation, visit go.cam or call
800.GE.CARE$ (800.432.2737). Do not store the
be below fl'eezing.
FabricCareLabels
Below are rid)tic care label "sxmbols" that affect the clothing you will be laundering.
WASH LABELS
wash _
cycle Normal p.......... t Press/ Gentled/ Do not wash Do not wring
wrinkle resistant delicate Hand wash
Water • • • • • •
temperature Hot W.... CoN/cool
(50°C/120<'F) (40<'C/105°F) (30<'C/85<'F)
DRYLABELS
dry
Dry Normal Permanent Press/ Gentle/
wrinkle resistant delicate
.o,, ® ® •
setting
High Medium Low No heat/air
instructions
BLEACHLABELS
Line dry/ Drip dry Dry flat
hang to dry
Do not tumNe dry (used with
Do not dry
do not wash)
Pq
Inthe shade
16
SymuOIS Any bleach Dilly ....... hlorine bleach Do not bleach
(when needed) (when needed)
Beforeyoucall forservice.., gecom
Troubleshooting -tips
Save time and money! Review the charts on the following pages,
or visit ge.com. Youmay not need to call for service.
PERFECTEMPPLUS Possible Causes What ToDo
(onsome models)
PeffecTemp Plus wash The washer is in a cold • This is nommk The PeffecTemp Plusteamre
temperature is incorrect rinse cycle (on s()me models) is designed not to acti\_Ke during a
(on some models) cold rinse cycle to improve tile energa' eflicienc)' el your
%_;IsheY,
(Review PerfecTemp All the water ha the household • Wait until the water in the water heater is heated to the
Plus in the About washer water heater has been used correct temperature,
features section)
(on some models)
PERFORMANCE Possible Causes What ToBe
Clothes toowet Incorrect spin speed • Make sure tile spin cycle selected matches tile load you
selected are washing. Some fi_brics will feel wetter when rinsed
with cokl water:
Coloredspots Incorrect use of fabric • Check fiibric softener package fl)_ instructions and %llow
softener directions tot using dispense_=
• Pretreat stain and rewash.
Dye tra_tsfer * So,l whites or lighdy colored items fl'om dark colors.
Grayed oryellowed Not enough detergent * Use more detergent (especially with larger loads).
clothes Be sure to follow detergent manufimturer's directions.
Hard water • Use a water conditioner like Calgon brand or install
Water is not hot enough * Make sm'e water heater is delivering water at
Washer is overloaded * Select load size to match clothes load.
Detergent is not * Add detergent as wash basket fills with water beibre
dissolving you load clothes.
Dye tra_tsfer * Sort clothes by cole,: ]fiabric label states wash separately,
a water sottene_:
120°F-140°F (48°(M_0°C).
unstable dyes may be indicated.
tint orresidueon Clothes are air or line dried • If you dr) not oh)' your clothes with a clothes dryer; your
clothes clothes may retain more lint.
Incorrect sorting • Separate lint producers fl'om lint collectors.
Washing too long • _'_._sllsmall loads for a shorter time than larger loads.
Detergent not dissolving * Add detergent as wash basket fills with water; before you
load clothes.
• TU a liquid detergent,
• Use W;ll3//ey water temperattlye.
Overloading * Load clothes no higher than tile top row ot holes in the
washer basket.
• Make sure load size selected matches clothes load size.
Incorrect use of fabric softener * Check fi_bric softener package for instructions and tollow
directions tiw using dispense_:
/7
Beforeyoucall forservice...
PERFORMANCE(cont.) Possible Causes What ToDo
Pilling Result of normal wear on • _._qfile this is not caused b) the washe_, you can slow the
poly-cotton blends mad pilling process 193' washing gmments inside out.
fuzzy fabrics
Snags, holes, tears, rips Phas, snaps, hooks, sharp • Fasten snaps, hooks, buttons and zippe_.
or excessive wear buttons, belt buckles,
zippers mad sharp objects
left in pockets and shaq_ buttons.
Undiluted chlorine bleach • Check bleach package instructions fin _proper amount.
Chemicals like hair bleach • Rinse items that may have chemicals on them before
or dye, permmaent wave washing.
solution
Wrinkling hnproper sorting • Avoid mixing heavv items (like work clothes) with
• Reinove loose iteIns like pins, objects in pockets
• Tm'n knits (which snag easily) inside out.
• Never add madiluted bleach to wash or allow clothes
to come in contnct with undiluted bleach.
light items (like blouses).
• T_' a lid)tic soflene_:
Overloading or • I,oad yotu" washer so clothes have enough room
incorrect water level to m_we fl'eelv with water c_wering all of the clothes.
Incorrect wash mad • Match Cwle selection to the type of lid)tic you are
dry cycles washing (especially fiw easy care loads).
Repeated washing ha " Wash in _mm or cold water:
water that is too hot
OPERATION Possible Causes What ToDo
Washerpauses during The HAND WASH or CASUALS • This is nomml. The washer alternates between agitate
wash cycle cycle was chosen and soak dining the HAND WASH and CASUALS cycles
to get your clothes cleaner with less were:
Washer pauses during This is normal • The washer ma_, })ause during, the spin c}cle to remo_e
spin cycle soapy water more efficiently.
Washer won't operate Washer is unplugged • Make sure cord is phlgged securely into a working outlet.
Water supply is ttuaaed off • Tm'n both hot and cold lancets hilly on.
Conlrols axe not set properly • Check controls.
Lid is open-safety feature • Close lid and reset cycle, to the begimfing if necessary.
prevents agitation mad spinning
when lid is up
Circuit brea_ker/fuse is • Check house circuit breake_/fllses. Replace fllses or
tripped/blown reset breakei: _,L_sher should have separate outlet.
Electronics need to be reset • Unplug washer, wait 2 minutes, plug back in, and press
START.
START was not pressed • Press START.
Extremely low water pressure • Press START again.
/8
WATER Possible Causes What ToDo
Toomany suds Type of detergent • Switch to a lower sudsiug detergeut braud aud tol]ow
instructions on package.
Very soft water • T_' less deter_mnt
Too much detergent • Measure your detergent carefllll),'. Use less soap if you
have soft watex; a smaller load or a lightly soiled load.
Waterleaks Fill hoses or d_raJla hose is • Make sure hose couuecfious are fight at tilucets
huproperly comaected and at washer.
e
Make sure end of drain hose is properly com_ected
to washer and correctly inserted in and secured to
drain tacilitv.
Household drain may " Check household plumbing. You may need to call a
be dogged plumbe_:
Constmat water pressure • Tighten hoses at the tilucets aud turu the water off' alter
to the fill hoses at the each use.
water source • Check condition of the fill hoses; thex should be
replaced eve_T 5 vea_s.
Using too much detergent • Use less detergent. Lrse less soap if you have sott water;
ha washer a smaller load or a lightly soiled load.
ge.com
Water temperature Cooler water temperatures • New latin(It} detergents haxe been finm tflated to work
seems incorrect provide improved energy with cooler water temi)erattu'es.... without aflectiug, wash
efficiency perfimnance.
Control is not set properly • Check wamr temperature control and a@lst.
Water supply is turned off • Turu both hot and cold tmlcets flfll) on and inake sure
or improperly cmmected hoses are com_ected to correct timcets.
Water valve screens are • Turn off the water source and discom_ect water fill
stopped up hoses from the uI)per back ot the washe_: Use a brush
or toothpick to clean the screens in the machine.
Recom_ect the hoses and turn the water back on.
House water heater is • Make sure house water hearer is delivering water
not set properly at 120°F-140°F (48°C-60°C).
PeffecTemp Plus feature " The lid unlst be closed fin" PeffecTemp Plus (on some
(on some models) was not models) to work.
activated
Water pumped out Lid lifted or cycle was put in • Reset cycle.
before cycle is pause for over 24 hours
complete
Water won't drain Drain hose is kinked or " Straighten drain hose and make sure washer is not
hnpmperly commcted sitting on it.
" Top of drain outlet should be less than 8 fl (2.5 m)
above tlooi:
19
Beforeyoucall forservice...
WATER(cont.) PossibleCauses WhatToDo
Water spraying during Washer in spin cycle • Spray rinse during a spin cycle is nom_al.
spincycle
Washer did not fill Extremely low water pressure • Press the START button again.
to chosen level
(PeffecTempPlus h_let hoses are ld_ked " Straighten hoses.
andSTARTlights
are flashing) Water valve screens m'e " Turn off the water source and disconnect water fill
stopped up hoses fl'om the ul)per back of the washe_: Use a brush
or toothpick to clean the screens in the machine.
Reconnect the hoses and ttu'n the water back on.
Waterfills and drains Drain staaad pipe is too low " Drain stand pipe must be above 30" (76.2 cm).
at the same time
NOISE Possible Causes What To Do
Washer is noisy Washer is uneven • To level the fl'ont of the washer, a_!just the fl'ont leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washe_; lift back ot
machine 4" (] l cm) and set down.
Washer load is ° Press START to pause the washer, open the lid and
tmba]maced redistribute the load evenly. Close the lid and press
START again.
Shipping rod is still assembled • To remo_e shipI)ing rod fl'om x_ashet; pull )ellow tag and
ha refit attached rod fl'om the bottom right hand side ot washer.
Washer is sitting too close • Pull washer away fl'om the wall; about 4" (l 1 cm)
to wall (causes knocking is needed.
durhag cycle)
PeffecTempPlusfeature • This is nomaal. PerfecTempPlus(on some models) turns
(on some models) is being used water \_d\'es off and on to a(!iust water telnl)erature.
OTHER PossibleCauses WhatToDo
Labels on the exterior
of the washer will not
peel off cleanly
Occasionally the adhesive
used on the labels does
not release dem_ly
° Use a hair (h'ver set at the lowest heat setting, directing
the air at the label for a short amount of time. This will
release the adhesive easily, without damaging the stmthce
of the washer;
2O
Notes.
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21
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Notes_
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22
GEWasherWarranty.
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. Toschedule service,
on-line, 24 hours a day, vis# us at ge.com, or call 800.GE.CARES
(800.432.2737).Please have serial number and model number
available when calling for service.
For The Period Of."
One }'ear
From the date of the
original purchase
We Will Replace:
Anypart of the wlisher which tidls due to a detbct in materials or workmanship. During this
limited one-year warranty, we will also provide, free of charge, all labor and related service to
replace the defoctive pa_.
What is Not Covered:
• Service trips to your home to teach you how to use
the product.
• Improper installation, delivery or maJntenmace.
• Failure of the product if it is abused, misused, or
used for other thma the intended purpose or used
commereially.
• Replacement of house fuses or resetting of circuit
breakers.
• Products which are not defective or broken, or which are
working as described in the Owner's Manual.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warrantF
• Dmnage to the product caused by accident, fire, floods or
acts of God.
• Incidental or consequentiaJ damage caused by possible
defects with this applimace.
• Defects or damage due to operation ha freezing
temperatures.
• Damage caused after delivery.
• Product not accessible to provide required service.
Any implied warranties, includiug the implied warranties of merchantability or fitnessfor a particular purpose, are limited to
I EXCLUSIONOFIMPLIED WARRANTIES--Your sole and exclusive remedy is productrepair as provided in this Lim#ed Warranty. I
one year or the shortestperiod allowed by law.
Thiswarrantyis extendedto the original purchaserand anysucceedingowner forproducts purchasedfor homeuse within the USA.If the productis
located in anarea whereservtceby a GEAuthon#edServiceris not available,youmay be responsiblefora trip chargeor youmay berequired to
bring theproduct to an Authon2edGEServicelocation. InAlaska, the warrantyexcludes thecost of shipplhgor servicecalls to yourhome.
Somestatesdonotallowtheexclusionor lknitationofincidentalorconsequentbldamages.Thiswarrantygivesyouspecificlegalnghts,andyou
mayalsohaveothernghtswhichvan/fromstatetostate.Toknowwhatyourlegalnghtsare,consultyourlocalorstateconsumeraffal?sofficeor
yourstate#AttorneyGeneral.
Warrantor: General Electric Company. Louisville, KY40225
I
I
23
ConsumerSupport.
gEAppliancesWebsite ge.com
Have a ques0on or need assistance with your appliance? Try the GE Appliances Website 24 hom_ a day,
any day of the year! For greater convenience and taster serxJce, you can now download Owner's Manuals,
order parts, cat;dogs, or even schedule service ondine. You can also "_sk Our Team of EN)erts ......
yotlr qtlestions, and so II/tlC}/II/ore...
ScheduleService
Expert (;E repair setsice is onlx one step awa} fl'om your door: Get on-line and schedule vc,t:u"serxice at
your conxenience 24 hours am elm of the _ear! Or call 800.GE.(_AI_ES (800.432.2737) during n{mnal
business hou_.
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RealLifeDesignStudio ge.com
GE supports the Universal Design concept--products, services and environments that can be used by
people of all ages, sizes and capabili0es. _\'e recognize the need to design fi)r a wide range of physical and
mental abili0es and impaim_ents. For details of GE's Universal Design applica0ons, including kitchen
design ideas fin" people with disabilities, check out {)Ill"X,Vebsim today. For the hea_ing impaired, please call
800.TDD.GEAC (800.833.4322).
ExtendedWarranties
Purchase a GE extended warrant_ and learn about special discounts that are available while )our warran b,
is still in effect. You can i)urchase it on-line an) time, or call 800.626.2224 during nomml business hours.
(;E (_onsumer Home Serxices will still be there after }our warrant}, expires.
PartsandAccessories
ge.com
ge.com
Individuals qualified to selMce their own appliances can have parts or accessolies sent direcflv to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours eve_a' day or
by phone at 800.626.2002 during nomml business hom_.
Instructions contained in this manual cover procedures to beperformed by any user. Otherservicing generally
should be referred to qualified service personnel Cautionmust be exercised, since improper servicing may cause
unsafe operation.
ContactUs
If you are not satisfied with the service you receive fl'om (;E, contact us on our Website with all the details
including your phone numbei; or write to: General Manage_; Customer Relations
GE Appliances, Appliance Park
I,ouisville, KY 40225
RegisterYourApplbnce
Register your new applimlce on-line---at your convellience! Timelx, I)r°(hlct registra0{, m will allow fin.
enhanced communica0on and prompt service under the terms of your warranty, should the need arise.
You mm also mail in the pre-pfinted registra0on card included in the I)ackin'"_ material.
Printed in the United States
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