GE REM10E Use and Care Manual

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UseandCareofCountefSaver-IE
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Featuresofyouroven Cookingbytime p6 Howtousedefrost
Savetimeandmoney Beforeyourequestservice, usetheProblemSolver plo
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TheGEAnswerCent;?
800.626.2000
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Read.thisbook
ItisinteildedtoMp youoperate andrnaint~inyour newMicrowave Ovenproperly.
Keepit handyforanswerstoyour questions.
Ifyoudon’tunderstandsomething orneedmorehelp. . . Call,toll-free:
TIM?GE AnswercenterTM consumerinformationservice
or write(includeyour phone number):
ConsumerAffairs EIotpoint AppliancePark Louisville,KY40225
the
andserial
You’llfindthemonalabelinside theoven.
Thesenumbersarealsoonthe ConsumerProductOwnership Registrationcardthatcamewith your MicrowaveOven.Before sendinginthiscard,pleasewrite thesenumbershere:
ModelNumber
SerialNumber
Usethesenumbersinany correspondenceorservicecalls
concerningyourMicrowaveOven.
Theelectricoutputofthis microwaveovenis 600watts.
I
BeSUwwyour
ovenis
Itisimportantthatweknowthe locationofyourMicrowaveOven shoulda needoccurforadjustments.
Yoursupplierisresponsiblefor registeringyouastheowner.
Pleasecheckwithyoursupplierto besurehehasdoneso;alsosendin yourConsumerProductOwnership RegistrationCar&Ifyoumove,or ifyouarenottheoriginal purchaserpleasewritetous, statingmodelandserialnumbers. w q@km&?mustbeIrq@xed. Pleasebecertain that it is.
Writeto: Hotpoint
RangeProductService AppliancePark Louisville,KY40225
If you received a
oven. eo
Immediatelycontactthedealer (orbuilder)thatsoldyouthe MicrowaveOven.
save the and Beforeyourequestservice.
checktheProblemSolveron page10.Itlistsminorcausesof operatingproblemsthat youcan correctyourself.
oven. ee
youshouldfindaninstallation packagethatcontainsinstallation instructions,a template,and installationhardware.If missing, contactyoursupplier.
ToremovetheMicrowavefrom cabinetmount,seepage 10.
e
your
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Page 3
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BeforeMicrowaving.. . ........2
SafetyInstructions. .........3-4
FeaturesofYourOven . ........5
TimeCook . . . . . . . . . . ........6
Defrosting . . . . . . . . . . . . . . . . . .’7
CareofYourOven . . . . ........8
GroundingInstructions.. ......9
UseofExtensionCords .. ......9
ToRemovetheMicrowave
fromCabinetMount. . . .......10
TheProblemSolver. . . .......10
ConsumerServices.. . . .......11
Warranty. . . . . . . . . . .BackCover
~ Makesureallutensilsusedin yourMicrowaveOvenarelabeled
“suitableformicrowaving:’
~Papertowels,waxpaper,and plasticwrapcanbe usedtocover dishesinordertoretainmoisture andpreventspattering.
~ Somemicrowavedfoodsrequire stirring,rotating,orrearranging. CheckyourCookbookforspecific instructions.
~ Steambuildsuppressureinfoods
whicharetightlycoveredbyaskin ormembrane.Piercepotatoes,egg yolksandchickenliverstoprevent bursting.
.———....—
Whenusingelectricalappliances basicsafetyprecautionsshould befollowed,includingthe following:
WARNING-Toreducetherisk ofburns,electricshock,fwe, injurytopersonsorexposureto excessivemicrowaveenergy:
~ Usethisapplianceonlyforits intendeduseasdescribedinthis manual.
~ Readandfollowthespecific
“PI&CAUTIONS’IOAVOID ~ POMBLEEXPOSURE~ EXCESSIVEMICROWAVE ENERGY”foundonpage2.
@Thisappliancemustbe grounded.Connectonlyto properlygroundedoutlet.See
“GROUNDINGINSTRUC­TIONS”foundonpage!2
~ Forbestoperaticm,plugthis applianceintoitsownelectrical outlet,topreventflickeringof lights,blowingoffuseortripping ofcircuitbreaker.
~ Installor locatethisappliance onlyinaccordancewiththe providedinstallationinstructions.
@IBe certaintopkicethefmrnt
surfaceofthe doorthreeinches ormweback fromthecounter- ~ topedgetoavoidaccidentaltip pingofthe appliancehmormal
usage. (Ifused oncomtytop.)
~ DOnotcoverorblockany openingsontheappliance.
@Donotuseoutdoors.
~ Donotimmersepowercordor pluginwater.
* Keeppowercordawayfrom heatedsurfaces.
* Donotletpowercordhang overedgeoftableorcounter.
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~ Donotopera~thisapplianceif = ithasadamagedpowercordor ~. plug,ifitisnotworkingproperly, = orifithasbeendamagedor
56 dropped. @Seedoorsurfacecleaning
instructionsonpage8. @Thisapplianceshouldbe
servicedonlybyqualifiedservice persomel.Contactnearest. authorizedservicefacilityfor . examination,repairor adjustment.
QAswithanyappliance,close supervisionisnecessarywhen usedbychildren.
o TOreducetherisko~fwein theove~cavity:
—Donotovercookfood.&re­Mly attendapplianceifpaper, plastic,orothercombustible rnater@sareplacedinsidethe oventofacilitatecooking.
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—Removewiretwist-tiesfrom paperorp,lasticbagsbefore placingbaginoven.
~i-
—Donot,useyourmicrowave oventodrynewspapers.
—I%pertowehndnapkins,
waxpaper.
Recycledpaperprod­uctscancontainmetalflecks — whichmaycausearcingorignite. Paperproductscontainingnylon
ornylonffla.mentsshouldbe avoided,astheymayalsoignite.
—Domtoperatetheovenwhile emptytoavoiddmagetothe =-­ovenadthedangerof fire.
If = Iwaccidenttheovenshouldrun =­emptyaminuteortwo,noharm _– isdone.However,trytoavoid ­operating’tieovenemptyatall = times-it savesenergyand = prolongsthelifeoftheoven. =
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–Do not pop popcorn in your
micmwaveoven
unlessina specialmicrowavepopcorn accessoryorunlessyouuse
popcornlabeledforusein microwaveovens.
—Ifmaterialsinsidetheoven shouldignite,keepovendoor closed,turnovenoff,anddis­comectthepowercord,orshut offpoweratthefhseorcircuit
breakerpaneL
~Someproductssuchaswhole eggsandsealedcontainers-for example,closedglassjars—may expbdeandshouldnotbeheated inthisoven.
@Avoidheating
ghss jars,
baby foodin
evenwithouttheir lids;especiallymeat.andegg mixtures.
e Don9tdefrostfrozen beveragesinnarrowneckedbot­tles;especiallycarbonatedones. Evenifthecontainerisopened,
pressurecanbuildup.Thiscan causethecontainertoburst, resultingininjury.
* Usemetalonlyas directedin Cookbook.Metalstripsasused on
meat roastsarehelpfulwhen
usedas showninCookbook. TVdinnersmaybecooked
inmetaltraysprovidingthe metalfoilcoversareremoved. However,whenusingmetalin microwaveoven,keepmetai at least l-inch awayfrom sides
of
oven.
~ Cookingutemils may
becomehot
becauseofheat
transferredfromtheheatedfood.
@Boiling eggs (inand out of
shell)is
not recommendedfor
microwavecooking.Pressure Thisisespeciallytrueifplastic canbuildupinsideeggyolkand wraphasbeencoveringthetop maycauseittoburst,resulting andhandlesoftheutensil. Potholdersmaybeneededto handletheutensil.
~ Sometimes9the cookingtray
can
becometoo hotto touch. apples,chickenliversandother
ininjury.
o Foods
%in99
with unbrokenouter
suchaspotatoes,hot
dogsorsausages,tomatoes,
Becarefulhandlingthecooking giblets,andeggs(seeprevious trayduringandaftercooking.
@Thermometer-Do notuse anythermometerinfoodyou aremicrowavingunlessthat
thermometerisdesignedor and
caution)shouldbepiercedto
allowsteamtoescapeduring
cooking.
~ ~~~oflable’9cookingpouches
tightlyclosedplasticbags
recommendedforuseinthe shouldbeslit,piercedorvented microwaveoven. asdirectedinCookbook.Ifthey
Plastic utensils-Plastic
~ utensilsdesignedformicro­wavecookingareveryuseful, butshouldbeusedcarefhlly. Evenmicrowaveplasticmaynot ‘ beastolerantofovercooking conditionsasareglassorceramic materialsandmaysoftenorchar if subjectedtoshortperiodsof overcooking.Inlongerexpos­urestoovercooking,thefood
arenot,plasticcouldburstdur­ingorimmediatelyaftercooking, possiblyresultingin injury. Also,plasticstoragecontainers
shouldbeat leastpartially uncoveredbecausetheyforma tightseal.Whencookingwith containerstightlycoveredwith plasticwrap,removecovering carefullyanddirectsteamaway fromhandsandface.
andutensilscouldignite.For thesereasons:1)UseMicrowave plasticsonlyandusethemin strictcompliancewiththeutensil manufacturer’srecommenda­tions.2)Donotsubjectempty utensilstomicrowaving.3)Do notpermitchildrentouseplastic utensilswithoutcomplete supervision.
@When cooking pork follow
ourdirectionsexactlyandalways cookthemeattoatleast170”. Thisassuresthat,intheremote
possibilitythattrichinamaybe presentinthemeat,itwillbe killedandmeatwillbesafe toeat.
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1.
DoorHandle.Pulltoopen
door.Doormustbesecurely latchedforovento operate.
2.
DoorLatches. !&wing
3.
Shield.Metal
WindowwithMetal
screenpermits viewingoffoodsandkeeps microwavesconfinedinside oven.
4.
ModeStirrerCover.Protects themicrowaveenergydistri­butingsystem.Donotremove
thiscover.Doingsowill damagetheoven.
OvenVent.
5.
OvenInteriorLight.Turnson
6.
whenthedoorisopenedor whentheovenisoperating.
7.
RemovableGlassCooking Tray.Donotoperatetheoven withoutthecookingtrayin place.
35-MinuteTimerwith
8.
9.
ViwiableI%werControlKnob. Thiscontrolcanbe setat 10 powerlevels,including
LOW/DEF,MED,MEDHI orHI.
10.
StartButton.Presstostartthe oven.
11.
ModelandSerialNumbers.
WM,
expandedfirstfiveminutes.Set timertodesiredcookingor defrostingtime.
.
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‘I’heThe Cookingfeatureallows youtopresetthecookingtime.
PowerLevelHIisrecommended formosttimecooking,butyoumay changethisformoreflexibility.See your~ookbook.
WhentheovencompletesTime Cooking,itautomaticallyshutsoff.
Tobecomebetteracquaintedwith timecooking,makeacupofcoffee byfollowingthestepsbelow.
Step1:Fillacup2/3 fullofwater
andadd1teaspoonoffreezedried coffee.Usea cupthathasnometal decoration.Placecupinovenand closedoor.
2:SetTimerControl.For
Step
coffee,setat1minuteand20to30 seconds.Timermayberesetduring cookingifneeded.
Note:Tosettimerlessthan2minu-
tes, turntheTimerControlpast2 andthenbacktothedesiredtime.
QuestionsandAnswers
Q.I setmyovenforthetime calledforintherecipe,butatthe endofthetimeallowed,mydish wasn’tdone.Whathappened?
A. Sincehousepowervariesdueto
timeor locationmanyTimeCook recipesgiveyouatimerangeto preventovercooking.Settheoven forminimumtime,testthe foodfor doneness,andcookyourdisha littlelonger,ifnecessary.
Q.Whathappensif Iaccidentally
operatethe withoutfoodinit?
A. Accidentaluseforshortperiods
oftimedoesnotdamagetheMag­netron;but,itisnotrecommended.
Q. CanIinterruptmyTimeCook
functiontocheckthefood? A. Yes.Toresumecooking,simply
closethedoorandpressSTART Button.Thetimermustberesetfor cookingtoresumeunlesstimeis remainingontimer.
microwaveoven
Step3: ThrnVariablePowerCon-
trolKnobtopowerlevelEU.
Step4:PresstheSTARTButton. Step5: Whentimeis up,theoven
sounds.ovenlightandfanshutoff.
,
Page 7
touse
TheDefrostsettingisdesigned
foreventhawingnecessaryfor
largeamountsoffoodandisone
- ofthemostimportant advantagesofarnicrowaveoven.
~PowerLevelLOW/DEFshould beusedfordefrosting.Youmay changethisformoreflexibility.
~ SeeyourCookbookfordefrost­inghelp.
Tobecomebetteracquaintedwith thedefrostfunction,defrosta packageoffrozenporkchopsby followingthestepsbelow.
Step1:Placepackageoffrozen
chopsintheovenandclosedoor.
Step2: TurnVariablePowerCon-
t~olKnob to LOW/DEF.
DefrostingTips
~ Foodsfrozeninpaperorplastic canbedefrostedinthe package.
@Forevendefrosting,manyfoods needtobebrokenupor separated partofthe waythroughthedefrost­ingtime.
..
e Pre-packagedfrozendinnerscan bedefrostedandmicrowaved.Be suretoremoveanyfoilcovers. Keepmetaltraysatleast1“away fromcavitywalls.
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@CheckyourCookbookforother defrostingtips.
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Questionsandhswers
Q.Whydon’tthedefrosting timesintheCookbookseemright formyfood?
A. Cookbooktimesareaverage.
Defrostingtimecanvaryaccording tothe temperatureinyourfreezer. Setyourovenforthe timeindi­catedinyourCookbook.Ifyour foodis stillnotcompletelythawed attheendofthattime,resetyour ovenandadjustthetimeaccordingly.
Shouldallfoodsbecompletely thawedbeforecooking?
A. Somefoodsshouldnotbecom-
pletelythawedbeforecooking.For example,fishcookssoquicklyit is bettertobegincookingwhileitis stillslightlyfrozen.
Q.HowdoIdeterminetheamount oftimeneededfordefrosting foods?
A. Defrostaccordingto defrost
chartfoundin yourcookbook. Note,however,that in yourmicro­waveoven,therearenoextra defrostfunctions.So, specialtech­niquesmaybenecessary.
Q. CanIopenthedoorduring
defrostingtocheckonthe progressof myfood?
A. Yes.Youmayopenthedoorat
anytimeduringmicrowaving.To resumedefrosting,closethe door andpresstheSTARTbutton.The ovenbeginsoperatingiftimeis left ontimer.Ifnot,resettimer.
Step3: TurnTimerControlto 7minutes.
Step4:PresstheSTARTbutton.
S@ 5:Whenoventurnsoff, turn
packageover, closedoor,andset timerto 7 minutes.PressSTART
Button.
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Page 8
YournewMicrowaveOvenisa valuaMeappliance.Protectit frommisusebyfollowingthese rules:
@Keepyourovencleanand sweet-srneiling.Openingthe oven
doorafewminutesaftercooking helps“air-out”theinterior.An occasionalthoroughwipingwitha solutionofbakingsodaandwater keepsthe interiorfresh.
~Don’tusesharp-edgedutensils withyouroven.Theinside andoutsideovenwallscanbe scratched.Thecontrolpanelcan
be damaged.
@Don’tremovethemodestirrer atthe topoftheoven(microwave
feature4onpage5).Youwill damagetheoven.
BECERT’AINPOWERISOFF BEFORECLEANINGANY
PART’OFT’131SOVEN.
HowtommtheInside
Walls,floor andp~asticcover.
Becausethereislittleheat exceptin thefood,orsometimesintheuten-
sils,spillsandspattersareeasy toremove.Somespatterscanbe removedwitha paper towel,others mayrequireadampcloth.Remove greasyspatterswithasudsycloth, thenrinseanddry.Donot use abrasivecleanersonovenwall. NEVERUSEACOMMERCIAL OVENCLEANERONANYPART
OFYOURMICROWAVEOVEN.
Plasticpartsondoor: Wipe frequentlywithadampclothto removeallsoil.DON(YTUSE ABRASIVES,SUCHASCLEAN­INGPOWDERSORSTEELAND PLASTICPADS.THEYWILL MARTHEWINDOWSURFACE.
RemovableGlassCookingTray.It isoccasionallynecessarytoremove
thecookingtrayforcleaningofthe trayoroven.Topreventbreakage, donotplacetrayintowaterjustafter cooking.Washitcarefullyinwarm, sudsywaterorinthe dishwasher. Thetraycanbe brokenifdropped.
Specialnotewhenusing Brown‘NSearDish:Ifgreaseis
present,highheatgeneratedon bottomofaBrown‘NSeardishmay causethegreasetoburnontothe oventray.Thismayberemovedwith acleansersuchasBarKeepers Friend”CleanserbySerVaas Laboratories,Inc.
AflerusingBarKeepersFriend” Cleanser,rinseanddrythoroughly, followinginstructionsoncan.Do
notuseBarKeepersFriend” Cleanseronthepaintedsurfaces suchasthe walls.Itmayscratchthe paint.
BarKeepersFriend”Cleanseris soldinmanygrocery,hardware, anddepartmentstores.
HowtoCkantheoutside
Case.Cleantheoutsideofyour ovenwithsoapanddampcloth, thenrinseanddry.
Controll%neLWipewithadamp cloth.Drythoroughly.Donotuse abrasivesorsharpobjectsonthe panel—theycandamageit.
DoorSurface.Whencleaning surfacesofdoorandoventhatcome togetheronclosingthedoor,use onlymild,non-abrasivesoapsor detergentsappliedwithaspongeor softcloth.
PowerCord.Ifthecordbecomes soiled,unplugandwashwithdamp cloth.Forstubbornspots,sudsy watermaybeused,butbecertainto rinseanddrythoroughlybefore pluggingcordintooutlet.
OvenLampReplacement
First,unplugtheoven.Then removelampcompartmentcoverby removingscrewwhichholdscover inplace.Coverislocatedontheside
oftheoutercase.
Replacedefectivebulbwitha20 wattappliancebulb.(Itisavailable indrugandhardwarestores.) Replacecompartmentcover.Plug intheoven.
Door(inside).Glass:Wipeup spattersdaily,washwhensoiled,
withaminimumofsudsywarm water.Rinsethorowzhlvanddrv.
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Ins
Thisappliancemustbe grounded. Intheeventof anelectricalshort
circuit,groundingreducestherisk ofelectricshockbyprovidingan
escapewirefortheelectriccurrent. This-applianceisequippedwitha powercordhavinga grounding wirewithagroundingplug.The plugmustbepluggedintoanoutlet that is properlyinstalledand grounded.(Fig.1)
WA12NING-Improperuseofthe groundingplugcanresultinarisk ofelectricshock.
Consulta qualifiedelectricianor servicetechnicianifthegrounding
instructionsarenotcompletely understood,or if doubtexistsasto whethertheapplianceisproperly grounded.
Wherea standardtwo-prongwall receptacleisencountered,itis yourpersonalresponsibilityand obligationtohaveit replacedwith aproperlygroundedthree-prong wallreceptacle.
Do not under<any circum-
stancecut or rerncwethe third (ground) prong from the powercord.
Useof-AdapterMugs
usagesituations where
ap@auce’spowercordwillbe disconnectedinhequently.
Becauseofpotentialsafetyhazards undercertainconditions,we
stronglyrecommendagainstthe useofanadapterplug.However,
ifyoustillelectto useanadapter, wherelocalcodespermit,a TEMPORARYCONNECllON maybemadetoaproperlygrounded
two-prongwallreceptaclebythe useofa UL listedadapter(Fig.2) whichisavailableatmostlocal hardwarestores.
TEMPORARYMETHOD
(ADAPTERPLUGSNOT PERMITTEOINCANAOA)
I
ALIGNLARGE
PRONGS/SLOTS-~
f)
Thelargerslot in theadaptermust
bealignedwiththelargerslotinthe
wallreceptacletoprovideproper
polarityintheconnectionofthe
powercord. Caution:Attachingtheadapter
groundterminalto thewall receptaclecoverscrewdoesnot groundtheapplianceunlessthe coverscrewis metal,andnot insulated,andthewallreceptacleis groundedthroughthehouse wiring.Youshouldhavethecircuit
checkedbya qualifiedelectrician tomakesure thereceptacleisproperlygrounded.
Whendisconnectingthepower
cordfromtheadapter,alwayshold theadapterwithonehand.If thisis
notdone, the adapterground terminalisverylikelytobreakwith
repeateduse. Shouldthishappen,
DONOTUSEtheapplianceuntil
apropergroundhasagainbeen established.
~
@
FIRMCONNECTION BEFOREUSE
Usagesituationswhere appliance’spowercordwill bedisconnectedfrequently.
Donotuseanadapterplugin
thesesituationsbecausediscon­nectingofthe powercordplaces unduestrainonthe adapterand leadstoeventualfailureofthe
adaptergroundterminal.You shouldhavethetwo-prongwall receptaclereplacedwitha three-
prong(grounding)receptaclebya
qualifiedelectricianbeforeusing
theappliance.
UseofExtensionCords
Becauseofpotentialsafetyhazards undercertainconditionswestrongly recommendagainsttheuseofan extensioncord.However,if itis necessaryto useanextensioncord, useonlya3-wireextensioncord thathasa 3-bladegroundingplug, anda3-slotreceptaclethatwill acceptthe plugontheappliance. Themarkedratingoftheextension cordshallbeequaltoor greater thantheelectricalratingofthe appliance(15amperes).
Suchextensioncordsareobtainable throughFIotpointservice.If you
douse anextensioncordwith yourmicrowaveoven,theinterior
lightmayflickerandthe blower
soundmayvarywhenovenisinuse. Cookanddefrosttimesmaybe
longeraswell.
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Page 10
To the
Ifyouusedbrackets—
StepL Replacetherubberfeet. Step2: Openyour cabinetand with Step
Ifymdkhlotu$ebracketS–
Step1:Replacetherubberfeet.
2:Fullysupportthernicro-
yourscrewdriver,loosenthescrews wavewithsomethingsturdy.For
holdingthemicrowaveovenin
exampleusetelephonebooksor placebyturningcounterclockwise encyclopedias,stackedevenlyand 4or5times.
(Alternatebetweenscrewssothat ovenisloosenedasevenlyas possible.)
Step3:Liftupandpullforwardto releasemicrowaveovenfromthe brackets.
closeenoughtobalancetheweight
-.
oftheoven.
l-”-d
Step3: Openyourcabinetandwith yourscrewdriver,begintoremove thescrewsholdingthemicrowave
oveninplacebyturningcounter­clockwise.
(Alternatebetweenscrewssothat ovenisloosenedasevenlyas possible.)
Note:Beforefinalremovalofthe screwschecktobesurethatthe microwaveovenisbeingsuitably supportedtopreventit fromfalling or sliding.
ToSaveTime andMoney—
beforeyourequestservice,check theProblemSolver
Hyouhaveaproblem,itmaybe
minor.Youmaybe abletocorrectit yourself.Justusethis
Solvertolocateyourproblemand thenfollowthesuggested recommendations.
PROBLEM
Problem
OVENWILLNOI’COMEON
FOODSAREEITHEROver­COOKEDORUNDERCOOKED
.
POSSIBLECAUSEANDREMEDY
A fuseinyourhomemaybeblownor thecircuitbreakertripped.Replace fise or resetcircuitbreaker.
Make sure3-prongplugonovenisfhllyinsertedintowallreceptacle. Doornot securelyclosed. STARTmustbetouchedafterenteringcookingselection.
cookingtimesmayva~ becauseofstartingfoodtemperature,fooddensity or amountoffoodsinoven.Setadditionalcookingtimeforcompletion.
IncorrectPowerLevelset.CheckCookbookforrecommendedPowerLevel or changinglevelsduringcookingif necessary.
Dishwasnotrotated,turnedor stirred.Somedishesrequirespecific instructions.CheckCookbookor recipefortheseinstructions.
Toomanydishesin ovenatsametime. Cookingtimemustbeincreased whencookingmorethanonefooditem.CheckCookbookfor recommendationonincreasingtime.
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Page 11
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At Hotpoint we’recommitted to providingyou withthe best appliancesweknow how to build and we knowthat you want your appliancesto giveyou manyyearsof dependableservice.
Our ConsumerServicesare designedwithyour needsand wants in mind.
WarrantyProtection
Beforeyour newapplianceleft the factory,it went throughrigorousteststo detect manufacturingdefects.
Andyouhavea writtenwarrantyto protectyou.Seethe warrantyonthe backpageofthisbook for details.
Convenientservice
Whetheryourapplianceisin or out of warranty,you’re just a phonecallawayfromour nationwidenetworkof FactoryTrainedServiceprofessionals.
Simplycallour Hotpoint serviceorganization.Lookin the Whiteor YellowPagesof yourtelephonedirectoryfor HOTPOINTFACTORYSERVICE,GENERAL ELECTRIC-HOTPOINTFACTORYSERVICEor HOTPOINTCUSTOMERCARE”SE.RVICE.
Servicecannormallybe scheduledat yourconvenience and the techniciandrivesa fully-stockedpartsservice truck so that, in mostcases,the repair canbe completed inonevisit.
We’reproudof ourserviceandwant but if for somereasonyouare not happy with theservice youreceive,herearethreestepsto followfor furtherhelp.
you to be pleased,
FIRST,contact thepeoplewli?tservicedyourappliance. Explainwhyyouarenot pleased. In mostcases,thiswill solvetheproblem.
NEXT,if youarestillnot pleasedwriteall the details
—includingyourphonenumberto:
Manager,ConsumerRelations Hotpoint AppliancePark Louisville,Kentucky40225
FINALLY,ifyour problemis stillnot resolved,write:
MajorApplianceConsumerActionPanel 20 North WackerDrive Chicago,Illinois60606
ServiceContracts
IhDrtrouble-free thewrittenwarrantyperiod.
If youpreferto budgetyourrepairexpenditures insteadofbeingsurprisedbythem, Hotpoint offersservicecontracts,forvarying1engthsof
timeon allHotpointmajor appliances.Witha contract, we’llkeepyourappliance”ingood operatingconditionduringthe contractperiod at no additionalcharge.
servicebeyond
Servicecontracts letyoupay serviceamonth, a year,or severalyearsfrom now.And, you’llreceiveservicefromHotpoint trainedservicetechniciansusingonlygenuine Hotpoint parts. If youhaveanyquestionsabout ServiceContracts, call TOLL-FREE
800.626.2224.(In Kentucky,call800.292.2057.)
today’spricesfor
~heQuick~iX@$ystem
cansavemoneyandtime
You
bydoingityourself.
For do-it-yourselferswhowouldprefer to fix Hotpoint major appliancesthemselves. .. Hotpoint offersan industryfirst, the Quick
Fix”System.
Helpforhn by Phone
Shouldyouneedhelpin the selectionand purchaseof newappliances,or havequestions about the operationof the Hotpoint appliances
younowown—orhaveanyother questions
.
.
about I-Iotpointconsumerproducts or services, youare onlya TOLL-FREEcallaway.
.— ~
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~.
~
The GE AnswerCent#
800.626.2000
Aprogramfor do-it-yourselfappliancerepair, thesystemincludesstep-by-steprepairmanuais for refrigerators,most non-microwaveelectric
ranges,dishwashers,and standard and large capacitywashersand dryers,plusspeciah’y
packagedreplacementparts,and technicalhelp
witha toll-free800numbec
TheGEAnswerCenterTMconsumer informationserviceis open24hours a day, sevendaysa week.
Ourstaff of expertsstandsreadyto assistyou anytime.
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Saveproof of original purchase date such as your salessliporcanceiledcheck to establish warranty period.
I
1S
LIMITED ONE-YEARWARRANTY
Forone yearfrom date of original purchase,wewill provide,free of charge, parts and service labor to repairor replaceanypart of the microwaveoventhat fails because of a manufacturing defect.
LIMITED ADDITIONAL FOUR-YEARWARRANTY
Forthe second through fifth year from date of original purchase, wewill provide,free of charge,a replacement magnetron tube if the magnetron tube fails because of a manufacturing defect. Youpay for service labor charges.
Foreach of the abovewarranties:
Toavoidanytrip charges, you must takethe microwaveovento a
Hotpoint FactoryService Centeror a Hotpoint Customer Care@ Servicer and pick it up following service. In-home service is also available, but you must payfor the servicetechnician’s travel coststo your home.
This warranty is extended to the original purchaser and any succeed­ing owner for products purchased for ordinary home use in the 48 mainland states,Alaska, Hawaii and Washington, D.C.
All warranty service will be provided
byour FactoryServiceCentersor byour authorized Customer Care”
servicers during normal working
hours. Lookinthe White or YellowPages
of your telephone directory for
HOTPOINTFACTORYSERVICE, GENERAL ELECTRIC-HOTPOINT FACTORYSERVICEor HOTPOINT CUSTOMERCARE@SERVICE.
Some statesdonotallowtheexclusionor limitationof incidentalorconsequentialdamages,sotheabovelimitation orexclusion
maynotapplytoyou.Thiswarrantygivesyouspecificlegalrights,and youmayalsohaveother rightswhichvaryfromstateto state.
Toknowwhatyourlegalrightsareinyourstate,consultyourlocalor stateconsumeraffairsoffice or yourstate’sAttorneyGeneral.
Manager–Consumer Affairs, General Electric Company, Appliance Park, Louisville, IO’ 40225
Pafl No.862A724 P121
I
Pub.
NO. 39-4531
US oimproper installation.
If,youhavean installation problem, contact vour dealer or installer.You are resp~nsible for providing adequate electrical, exhausting and other connecting facilities.
@Replacement of housefusesor
resetting of circuit breakers.
Warrantor: General Electric Company
[f further help is needed concerning this warranty, contact:
A QUALITY PRODUCT OF
Failureofthe product if it is used for
other than its intended purposeor used commercially.
e Damageto product caused by accident, fire, floods or acts of God.
WARRANTORISNOTRESPON­SIBLE FOR CONSEQUENTIAL
DAMAGES.
e’
GENERAL ELECTRIC COMPANY
ANEOOO PIG
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