GE Range Hood Use and Care Manual

GE Monogram

®

Use and Care Guide

Stainless Steel
Range Hood

Consumer Information

Stainless Steel Hood

2

Introduction

Your new Monogram stainless steel hood makes an eloquent statement of style, convenience and
kitchen planning flexibility. Whether you chose it for its purity of design, assiduous attention to
detail—or for both of these reasons—you’ll find that your Monogram stainless steel hood’s
superior blend of form and function will delight you for years to come.

Your Monogram stainless steel hood was designed to provide the flexibility to blend in with your
kitchen cabinetry. Its sleek design can be beautifully integrated into the kitchen.

The information on the following pages will help you operate and maintain your stainless steel
hood properly.

If you have any other questions—please call the GE Answer Center® 800.626.2000.

Contents

Consumer Information . . . . . . . . . . . . . 2, 3, 9–12

Important Phone Numbers . . . . . . . . . . . . . . . . . 9

Model and Serial Numbers . . . . . . . . . . . . . . 2, 12

Problem Solver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Product Registration . . . . . . . . . . . . . . . . 2, 11, 12

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 4

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Controls and Features . . . . . . . . . . . . . . . . . . . . . . 5

Care and Cleaning

Light Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Metal Grease Filter . . . . . . . . . . . . . . . . . . . . . . 5, 6

Before
using your
stainless
steel hood

Read this guide carefully. It is intended to help
you operate and maintain your new stainless
steel hood properly.

Keep it handy for answers to your questions.

If you don’t understand something or need
more help, call:

GE Answer Center®

800.626.2000
24 hours a day, 7 days a week

Write
down the
model &
serial
numbers

You’ll find them on a label on the hood.

These numbers are also on the Consumer
Product Ownership Registration Card packed
separately with your hood.

Before sending in this card, please write these
numbers here:

Model Number

Serial Number

Use these numbers in any correspondence or
service calls concerning your hood.

If you
received a
damaged
hood

Immediately contact the dealer (or builder)
that sold you the hood.

3

Save time
& money

Before you request service, check the Problem
Solver in the back of this guide.

It lists causes of minor operating problems that
you can correct yourself.

If you
need
service

To obtain service, see the Consumer Services
page in the back of this guide.

We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are some steps
to follow for further help.

FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In
most cases, this will solve the problem.

NEXT, if you are still not pleased, write all the
details—including your phone number—to:

Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225

4

IMPORTANT SAFETY INSTRUCTIONS

CAUTION: Two people are required for proper
installation.

WARNING: To reduce the risk of fire or electric
shock, do not use this hood with any external
solid-state speed control device.

CAUTION: Automatically operated device. To
reduce the risk of injury, disconnect power
before servicing.

CAUTION: To reduce the risk of fire and to
properly exhaust air, be sure to duct air outside.
Do not vent exhaust air into spaces within walls
or ceilings or into attics, crawl spaces or garages.

WARNING—TO REDUCE THE RISK OF A
RANGE TOP GREASE FIRE:

A. Keep fan, filters and grease laden surfaces

clean.

B. Always turn ON when cooking at high heat.
C. Use the high heat setting on the range only

when necessary. Heat oil slowly on low to
medium setting.

D. Don’t leave the range unattended when

cooking.

E. Always use cookware and utensils appropriate

for the type and amount of food being
prepared.

When flaming foods under the hood, turn the
fan on.

WARNING—TO REDUCE THE RISK OF
FIRE, ELECTRIC SHOCK OR INJURY TO
PERSONS, OBSERVE THE FOLLOWING:

A. Use this unit only in the manner intended by

the manufacturer. If you have any questions,
contact the manufacturer.

B. Before servicing or cleaning the unit, switch

the power off at the service panel and lock the
service panel to prevent the power from being
switched on accidentally.

For general ventilating use only. Do not use
to exhaust hazardous or explosive materials
and vapors.

WARNING—TO REDUCE THE RISK OF
INJURY TO PERSONS IN THE EVENT OF A
RANGE TOP GREASE FIRE, OBSERVE THE
FOLLOWING:

A. Smother flames with a close-fitting lid, cookie

sheet, or metal tray, then turn off the burner.

Be careful to prevent burns. If the flames do
not go out immediately, evacuate and call the

fire department.

B. Never pick up a flaming pan—you may be

burned.

C. Do not use water on grease fires, including

wet dishcloths or towels; a violent steam
explosion will result.

USE AN EXTINGUISHER ONLY IF:
A. You know you have a Class ABC extinguisher

and you already know how to operate it.

B. The fire is small and contained in the area

where it started.

C. The fire department is being called.
D. You can fight the fire with your back to an exit.

WARNING—TO REDUCE THE RISK OF
FIRE, ELECTRIC SHOCK, OR INJURY TO
PERSONS, OBSERVE THE FOLLOWING:

A. Installation work and electrical wiring must be

done by a qualified person(s) in accordance
with all applicable codes and standards
including fire-rated construction.

B. Sufficient air is needed for proper combustion

and exhausting of gases through the flue
(chimney) of fuel burning equipment to
prevent back drafting. Follow the heating
equipment manufacturer’s guideline and
safety standards such as those published by
the National Fire Protection Association
(NFPA), and the American Society for
Heating, Refrigeration and Air Conditioning
Engineers (ASHRAE), and the local code
authorities.

C. When cutting or drilling into wall or ceiling,

do not damage electrical wiring and other
hidden utilities.

D. Ducted fans must always be vented to the

outdoors.

E. If this unit is to be installed over a tub or

shower, it must be marked as appropriate for
the application.

WARNING—To reduce the risk of fire, use
only metal ductwork.

The distance between the cooktop and the lower

part of the hood must be at least 24″(61 cm).

TO GET OPTIMAL PERFORMANCE IN THE
DUCTING VERSION, THE AIR VENT
PIPING SHOULD:

A. Be as short as possible.
B. Have the lowest number of bends.
C. Avoid drastic changes of the tube cross

section.

SAVE THESE

INSTRUCTIONS

5

Controls and Features

Stainless Steel Hood

Controls

NOTE: Avoid using food products that produce
flames under the range hood.

1 ON/OFF. It remembers the last fan speed

used. (Four speed fan.)

2 Lowers the speed.

3 Increases the speed.

4 High speed “instant on.”

5 Delayed fan shut-off. Choose 5, 10 or 20

minutes by pushing this button.

6 Light ON/OFF. It remembers the last light

level used. (Six light levels.)

7 Dims the light.

8 Brightens the light.

9 Lights after 30 hours of “on” time to remind

you to clean the metal grease filters. The light
blinks until the filters are replaced. If the
lights are blinking and the filters are in, adjust
them in place. Then the timer resets
automatically.

10 Indicates the time the fan is set to run, before

automatically shutting off. (5, 10 or 20 minutes.)

11 Fan indicator.

Fan Controls

Fan Control

Light Controls

Care and Cleaning

Stainless Steel Hood

6

For your
safety

Before servicing or cleaning the unit, switch
power off at the service panel and lock the
service panel to prevent power from being
switched on accidentally. If the service panel
cannot be locked, fasten a tag or prominent
warning label to the panel.

Light bulbs

To change the light bulbs:

1. Remove the trim ring by turning it

counterclockwise.

2. Grasp the bulb on the edges and pull it

straight out.

3. Replace with the same size bulb.

These 12 volt, 20 watt halogen bulbs are
available at specialty lighting stores. Ask for GE
bulb or equivalent: Q20MR16/C/CG40–BAB.

Metal grease filter

Clean the grease filter after 30 hours of “on”
time. A signal light will alert you when 30 hours
has passed.

Remove the grease filters and wash them
either by hand or in the dishwasher using
non-abrasive soap.

To clean, swish the filters in hot soapy water or
wash them in the dishwasher. Do not use abrasive
cleansers.

Hood
surfaces

To clean the hood surface use hot soapy water,
then rinse and dry.

For greasy soil use an all-purpose cleaning spray
such as Fantastik® brand or Formula 409® brand.

For hard to clean soil use a stainless steel cleaner
such as Bon-Ami®or Cameo®. Always scrub
lightly and with the grain.

Do not use steel wool pads or other abrasive
cleaners. They will scratch the surface.

Note:

To remove
filters push them
back and down
using the knob.

Front

For proper operation, be sure to
use the lower set of filter holders.

The Problem Solver

Stainless Steel Hood

7

Questions?
Use this

problem
solver!

PROBLEM POSSIBLE CAUSE

FAN DOES NOT • A fuse may be blown or a circuit breaker tripped. Replace fuse or
OPERATE WHEN reset circuit breaker.
THE SWITCH IS ON

FAN FAILS TO • Fan blade striking the hood shell.
CIRCULATE AIR

• Excessively soiled filter should be checked and corrected before
using the hood again.

FAN OPERATES BUT • Check to be sure the filter is clean. If replacing the filter does not
MOVES AIR SLOWER correct the problem, call for service.
THAN NORMAL

FAN KEEPS GOING • The motor is probably overheating and turning itself off. This can
OFF AND ON be harmful to the motor. Check to be sure the filter is clean. If off

and on cycling continues, call for service.

FAN FILTER LIGHT IS • Filters are not in place or not properly seated. Replace the filters
ON OR IS BLINKING or if the filters are in, adjust them in place.

8

Notes

Stainless Steel Hood

9

Consumer Services

With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from GE,
we’ll be there. All you have to do is call—toll- free!

GE Answer
Center®

800.626.2000

Whatever your question about any Monogram major appliance, GE Answer Center®
information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center® service is open
24 hours a day, 7 days a week.

In-Home Repair
Service

800.444.1845

A GE consumer service professional will provide expert repair service, scheduled at a time
that’s convenient for you. Many GE Consumer Service company-operated locations offer
you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,
9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance
inside and out—so most repairs can be handled in just one visit.

Service Contracts

800.626.2224

You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future
service at today’s prices.

Parts and
Accessories

800.626.2002

Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.

User maintenance instructions contained in this guide cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

For Customers
With Special
Needs…

800.626.2000

GE offers, free of charge, a brochure to assist in planning a barrier­free kitchen for persons with limited mobility.

Consumers with impaired hearing or speech who have access to a
TDD or a conventional teletypewriter may call 800.TDD.GEAC
(800.833.4322) to request information or service.

10

WARRANTY

YOUR MONOGRAM HOOD WARRANTY
Staple sales slip or cancelled check here. Proof of original
purchase date is needed to obtain service under warranty.

WHAT IS
COVERED

FULL ONE-YEAR WARRANTY

For one year from date of original purchase, we will provide, free of charge, parts and
service labor in your home to repair or replace any part of the hood that fails because
of a manufacturing defect.

This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in the 48 mainland states, Hawaii and Washington, D.C.
In Alaska the warranty is the same except that it is LIMITED because you must pay to ship
the product to the service shop or for the service technician’s travel costs to your home.

All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care® servicers during normal working hours.

Should your appliance need service, during warranty period or beyond, call 800.444.1845.

Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state.

To know what your legal rights are in your state, consult your local or state consumer affairs
office or your state’s Attorney General.

Warrantor: General Electric Company. If further help is needed concerning this warranty,
write: Manager—Customer Relations, GE Appliances, Louisville, KY 40225

WHAT IS NOT
COVERED

• Service trips to your home to teach you how
to use the product.

Read your Use and Care material.

If you then have any questions about
operating the product, please contact your
dealer or our Customer Relations office at
the address below, or call, toll free:

GE Answer Center®

800.626.2000
consumer information service

• Replacement of house fuses or resetting of
circuit breakers.

• Replacement of the replaceable filters.

• Damage to the product caused by accident,
fire, floods or acts of God.

• Failure of the product if it is used for other
than its intended purpose or used
commercially.

• Improper installation.

If you have an installation problem, contact
your dealer or installer. You are responsible
for providing adequate electrical, gas,
exhausting and other connecting facilities
as described in the Installation Instructions
provided with the product.

WARRANTOR IS NOT RESPONSIBLE
FOR CONSEQUENTIAL DAMAGES.

ZV750 ZV850

11

General Electric Company

Warranty Registration Department
P.O. Box 34070
Louisville, KY 40232-4070

Place
1st Class
Letter
Stamp
Here

GE Appliances

Consumer Product

Ownership Registration

Important Mail Today

12

Consumer Product Ownership Registration

Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to

have you as a customer!

Follow these three steps to protect your new appliance investment:

1

Complete and mail
your Consumer
Product Ownership
Registration today.

Have the peace of mind
of knowing we can
contact you in the
unlikely event of a
safety modification.

2

After completing this
registration, write your
model and serial numbers
in this guide. You will need

this information should
you require service.
Our service number is

800.444.1845.

3

Read your “Use and Care
Guide” carefully. It will
help you operate your new
appliance properly. If you
have questions, or need
more information, call
the GE Answer Center

®

800.626.2000.

Important: To ensure that your product is registered, mail the separate product registration card.

If the separate product registration card is missing, fold and mail the form below. No envelope is needed.

Consumer Product Ownership Registration

Product Model Serial

Hood

Important

Mail

Today!

First

Name

Apt. #

Street

Address

City

Last
Name

Zip
CodeState

Date Placed

In Use

Month Day Year

Phone
Number

TAPE CLOSED

FOLD HERE

Mr. l Ms. l Mrs. l Miss l

General Electric Company
Louisville, KY 40225

Monogram®

✄ ✄

✄

Part No. 164D3333P191
Pub No. 49-8964-1

Printed in Italy

8-99 JR

ADDENDUM TO PUB. NO. 49-8777, 49-8964, 49-80102

Your Monogram Hood Implement Holders

For your convenience, these Monogram vent
hoods are equipped with implement holder
rods, one on each side of the hood.

Use these rods to hang and display cooking
utensils such as whisks, spoons, forks or any
non-flammable decorative items. Frequently
used small pots and pans can also hang from
these rods.

Models
ZV750
ZV850

WARNING:

DO NOT hang flammable items from
these implement rods.
DO NOT hang items weighing more than
10 pounds on either side, or 20 pounds
total weight.

Models
ZV950
ZV1050

Monogram.

We bring good things to life.

N.D. 494 4-02

®