GE PT925 User Manual

GE Consumer & Industrial

Technical Service Guide

September 2008

GE Profile

Wall Oven

PT925

31-9176

GE Appliances
General Electric Company
Louisville, Kentucky 40225

IMPORTANT SAFETY NOTICE

The information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,
electronic, and mechanical experience. Any attempt to repair a
major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible for the
interpretation of this information, nor can it assume any liability in
connection with its use.

WARNING

To avoid personal injury, disconnect power before servicing
this product. If electrical power is required for diagnosis or test
purposes, disconnect the power immediately after performing the
necessary checks.

RECONNECT ALL GROUNDING DEVICES

If grounding wires, screws, straps, clips, nuts, or washers used to
complete a path to ground are removed for service, they must be
returned to their original position and properly fastened.

GE Consumer & Industrial

Technical Service Guide

Copyright © 2008

All rights reserved. This service guide may not be reproduced in whole or in part
in any form without written permission from the General Electric Company.

– 2 –

Table of Contents

Bake Element ...................................................................................................................................................................... 36

Broil Element ....................................................................................................................................................................... 35

Component Locator Views ........................................................................................................................................... 25

Control Features ................................................................................................................................................................ 6

Control Voltage .................................................................................................................................................................. 48

Convection Bake Element .............................................................................................................................................37

Convection Fan Blade .....................................................................................................................................................36

Convection Fan Motor .................................................................................................................................................... 37

Convection Fan Troubleshooting ..............................................................................................................................53

Cooling Fan ..........................................................................................................................................................................41

Diagnostics and Service Information ...................................................................................................................... 48

Door Assemblies ................................................................................................................................................................28

Door Hinge Receivers ..................................................................................................................................................... 42

Electronic Oven Control ................................................................................................................................................. 32

Electronic Oven Control ................................................................................................................................................. 45

Error Codes .......................................................................................................................................................................... 57

General Troubleshooting ............................................................................................................................................... 54

Introduction ......................................................................................................................................................................... 4

Lock Assembly ...................................................................................................................................................................38

Lock Out Relay ................................................................................................................................................................... 40

Meat Probe and Outlet ................................................................................................................................................... 42

Nomenclature .................................................................................................................................................................... 5

Oven Component Access Chart ................................................................................................................................ 27

Oven Components ...........................................................................................................................................................28

Oven Light Assembly ...................................................................................................................................................... 42

Oven Light Bulbs ............................................................................................................................................................... 43

Oven Removal .................................................................................................................................................................... 32

Oven Sensor Ohmmeter Test ...................................................................................................................................... 53

Oven Temperature Sensor............................................................................................................................................35

Rear Access Panels .......................................................................................................................................................... 34

Relay Boards ....................................................................................................................................................................... 38

Ribbon Cable Assembly ................................................................................................................................................. 41

Sail Switch Assembly ...................................................................................................................................................... 40

Schematics and Wiring Diagrams ............................................................................................................................ 58

Service Mode ......................................................................................................................................................................50

Side Access Panels ........................................................................................................................................................... 33

Smoke Eliminators ............................................................................................................................................................ 44

Thermal Cut Outs .............................................................................................................................................................. 39

Top Access Panels ............................................................................................................................................................ 34

Using the Ribbon Cable for Troubleshooting ....................................................................................................... 51

Warranty .............................................................................................................................................................................. 62

– 3 –

Introduction

The new 30-in. wall ovens have superior style and performance. These ovens feature electronic controls that
utilize the precision of modern digital technology. Additional features include:

Glass Touch LCD Controls - Combine a smooth, easy-to-clean glass design with large, easy-to-read •
graphics to facilitate easier usage

Flat Back Convection Fan - Features a more streamlined convection fan that better accommodates •
baking and roasting pans

Convection Bake - Provides ideal airflow •
throughout the oven cavity, ensuring better
baking results

Convection Roast - Provides even cooking and •
consistent results, roasting meats faster than a
traditional oven

Closed Door Broiling - Provides cleaner broiling •
with lower wattage heating elements

Self Clean Oven - Conveniently cleans the oven •
cavity without need of scrubbing

– 4 –

Model Number

Nomenclature

P T 9 2 5 B R B B

GE Cooking Product

P = Profile

Configuration

T = 30-in. Wall Oven

Feature Pack

Designates features–the higher
the number, the more features.

Product Color

SS = Stainless Steel
BB = Black
WW = White

Model Year Designator

Glass Color

S = Integrated Stainless
B = Integrated Black
W = Integrated White

Serial Number

The first two characters of the serial number
identify the month and year of manufacture.
Example: AR123456S = January, 2008

Nomenclature

The nomenclature plate is located on the front
right behind the oven door.

The mini-manual is attached to the right side
wall of the oven.

A - JAN 2008 - R
D - FEB 2007 - M
F - MAR 2006 - L
G - APR 2005 - H
H - MAY 2004 - G
L - JUN 2003 - F
M - JUL 2002 - D
R - AUG 2001 - A
S - SEP 2000 - Z
T - OCT 1999 - V
V - NOV 1998 - T
Z - DEC 1997 - S

– 5 –

The letter designating
the year repeats every
12 years.

Example:

T - 1974
T - 1986
T - 1998

Features and appearance
may vary.

Control Features

BAKE Pad

Touch to select the bake function.

BROIL HI/LO Pad

Touch to select the broil function.

PIZZA Pad

Touch to select the Pizza function.

OVEN LIGHT Pad

Touch to turn the oven light on or off.

SELF CLEAN HI/LO Pad

Touch to select self-cleaning function.
See the Using the self-cleaning upper

and lower ovens section.

WARM/PROOF Pad

Touch to keep cooked foods warm.
See the How to Set the Lower and Upper

Ovens for Warming section.

HELP Pad

Touch to get help on a specific function
or to change options.

TIMER Pad

Touch to select the timer feature.

CLOCK Pad

Touch to set the clock.

START Pad

Must be touched to start any cooking
or cleaning function.

CLEAR/OFF Pad

Touch to cancel ALL oven operations except
the clock and timer.

DELAY START Pad

Use along with COOK TIME or SELF CLEAN
HI/LO pads to set the oven to start and stop

automatically at a time you set.

COOK TIME Pad

Touch this pad and then touch the number
pads to set the amount of time you want
your food to cook. The oven will shut off
when the cooking time has run out.

Display

Shows the time of day, oven temperature,
whether the oven is in the bake, broil
or self-cleaning mode and the times set
for the timer or automatic oven operations.

Number Pads

Use to set any function requiring numbers
such as the time of day on the clock,
the timer, the oven temperature,
the internal food temperature,
the start time and length of operation
for timed baking and self-cleaning.

If your oven was set for a timed oven operation
and a power outage occurred, the clock and all

programmed functions must be reset.

The time of day will flash in the display when
there has been a power outage.

CONVECTION BAKE Pad

Touch to select baking with the convection
function.

CONVECTION ROAST Pad

Touch to select roasting with the convection
function.

SLOW COOK Pad

Touch to select the Slow Cook function.

PROBE Pad

Touch when using the probe to cook food.

NOTE: When setting times, you are setting hours
and minutes only. The lowest time you can set is
one minute.

(Continued next page)

– 6 –

Using the Upper and Lower Ovens

How to Set the Upper Oven for Baking

Touch the 1. BAKE pad.

Touch the number pads to set the desired temperature.2.

Touch the 3. START pad.

Check if food is done at minimum time of the recipe. Cook longer if 4.
necessary.

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Touch the 5. CLEAR/OFF pad when cooking is complete.

How to Set the Lower Oven for Baking or Roasting

Touch the 1. BAKE pad.

Touch the number pads to set the desired temperature.2.

Touch the 3. START pad.

Note: You will hear the convection fan running while the oven is
preheating. The fan will stop after the oven is preheated and the display
shows your set temperature. This is normal.

Check if food is done at minimum time of the recipe. Cook longer if 4.
necessary.

Touch the 5. CLEAR/OFF pad when cooking is complete.

How to Set the Upper and Lower Ovens

Note:

Close the doors. Always broil with the doors closed.•

If your oven is connected to 208 volts, rare steaks may be broiled •
by preheating the broiler and positioning the oven rack one position
higher.

Place the meat or fish on a broiler grid in a broiler pan.1.

Follow suggested rack positions in the 2. Broiling Guide.

Touch the 3. BROIL HI/LO pad once for HI Broil.

To change to LO Broil, touch the BROIL HI/LO pad again.

Use LO Broil to cook foods such as poultry or thick cuts of meat
thoroughly without over-browning them.

Touch the 4. START pad.

When broiling is finished, touch the CLEAR/OFF pad.5.

Note: Broil and self-clean settings will not work if the temperature probe is
plugged in.

– 7 –

How to Set an Immediate Start and Automatic Stop

The oven will turn on immediately and cook for a selected length of time.
At the end of the cooking time, the oven will turn off automatically.

Touch the 1. BAKE pad.

Touch the number pads to set the desired oven temperature.2.

Touch the 3. COOK TIME pad.

Note: If the recipe requires preheating, you may need to add time to the
cooking time.

Touch the number pads to set the desired length of cooking time. The 4.
minimum cooking time you can set is 1 minute.

The oven temperature that you set and the cooking time that you
entered will be in the display.

Touch the 5. START pad.

Note: An attention tone will sound if you are using timed baking and do
not touch the START pad.

The oven will turn on, and the display will show the cooking time
countdown and the changing temperature starting at 100°F. (The
temperature display will start to change once the oven temperature
reaches 100°F.) When the oven reaches the temperature you set, 3 beeps
will sound.

The oven will continue to cook for the set amount of time, then turn off
automatically, unless the WARM feature was set. See the How to Set the
Lower and Upper Ovens for Warming section.

Touch the 6. CLEAR/OFF pad to clear the display, if necessary. Remove
the food from the oven. Remember, even though the oven turns off
automatically, food left in the oven will continue cooking after the
oven turns off.

– 8 –

(Continued next page)

How to Set a Delayed Start and Automatic Stop

The oven will turn on at the time of day you set, cook for a specific length
of time, and then turn off automatically.

Make sure the clock shows the correct time of day.

Touch the 1. BAKE pad.

Touch the number pads to set the desired oven temperature.2.

Touch the 3. COOK TIME pad.

Note: If the recipe requires preheating, you may need to add time to the
cooking time.

Touch the number pads to set the desired length of cooking time. The 4.
minimum cooking time you can set is 1 minute.

The oven temperature that you set and the cooking time that you
entered will be in the display.

Touch the 5. DELAY START pad.

Touch the number pads to set the time of day you want the oven to 6.
turn on and start cooking.

Touch the 7. START pad.

Note:

An attention tone will sound if you are using timed baking and do not •
touch the START pad.

If you would like to check the times you have set, touch the • DELAY

START pad to check the start time you have set or touch the COOK
TIME pad to check the length of cooking time you have set.

When the oven turns on at the time of day you set, the display will show
the cooking time countdown and the changing temperature starting
at 100°F. (The temperature display will start to change once the oven
temperature reaches 100°F.) When the oven reaches the temperature you
set, 3 beeps will sound.

The oven will continue to cook for the set amount of time, then turn off
automatically, unless the WARM feature was set. See the How to Set the
Lower and Upper Ovens for Warming section.

Touch the 8. CLEAR/OFF pad to clear the display, if necessary. Remove
the food from the oven. Remember, even though the oven turns off
automatically, food left in the oven will continue cooking after the
oven turns off.

– 9 –

Using the Probe on the Lower Convection Oven

How to Set the Lower Oven for Baking/Roasting When Using the Probe

Insert the probe fully into the food.1.

Plug the probe into the outlet in the oven. Make sure it’s pushed all the 2.
way in. Close the oven door. Make sure the probe cable is not touching
the broil element.

Touch the 3. PROBE pad. Display will show “Set Probe Temperature.”

Touch the number pads to set the desired internal food or meat 4.
temperature. The maximum internal temperature for the food that
you can set is 200ºF.

Touch the 5. BAKE pad.

Touch the number pads to set the desired oven temperature.6.

Touch the 7. START pad.

After the internal temperature of the food reaches 100°F, the changing
internal temperature will be shown in the display.

When the internal temperature of the food reaches the number 8.
you have set, the probe and the oven turn off, and the oven control
signals. To stop the signal, touch the CLEAR/OFF pad. Use hot pads to
remove the probe from the food. Do not use tongs to pull on the probe
― they might damage it.

Note: If the probe is removed from the oven while the probe is still
cooking, the oven will not automatically turn off.

To change the oven temperature during the Bake/Roast cycle, touch the
BAKE pad and then the number pads to set the new temperature.

Note: You can use the Kitchen Timer even though you cannot use timed
oven operations while using the probe.

– 10 –

Using the Clock, Kitchen Timer, and Control Lock

To Set the Clock

The clock must be set to the correct time of day for the automatic oven
timing functions to work properly. The time of day cannot be changed
during a timed baking or self-cleaning cycle.

Touch the 1. CLOCK pad.

Touch the number pads.2.

Touch the 3. START pad.

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To Set the Kitchen Timer

Touch the 1. TIMER pad.

Touch the number pads until the amount of time you want shows in 2.
the display. For example, to set 2 hours and 45 minutes, touch 2, 4
and 5 in that order. If you make a mistake, touch the TIMER pad and
begin again.

Touch the 3. START pad.

After touching the START pad, SET disappears; this tells you the time is
counting down, although the display does not change until one minute
has passed. Seconds will not be shown in the display until the last minute
is counting down.

When the Kitchen Timer reaches :00, the control will beep 3 times 4.
followed by one beep every 6 seconds until the TIMER pad is touched.

The 6-second tone can be canceled by following the steps in the Special
features of your oven control section under Tones at the End of a Timed
Cycle.

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To Reset the Kitchen Timer

If the display is still showing the time remaining, you may change it by
touching the TIMER pad, then touch the number pads until the time you
want appears in the display.

If the remaining time is not in the display (clock, delay start or cooking
time are in the display), recall the remaining time by touching the TIMER
pad and then touching the number pads to enter the new time you want.

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To Cancel the Kitchen Timer

Touch the TIMER pad twice.

– 11 –

(Continued next page)

Control Lock

Your control will allow you to lock out the touch pads so they cannot be
activated when touched.

To lock/unlock the controls:

Touch and hold the 9 and 0 pads for 3 seconds.1.

The oven display will show “Oven controls locked” for several seconds,
then “Locked.”

To unlock the control, touch and hold the 9 and 0 pads for 3 seconds.2.

Note: The CONTROL LOCK mode affects all touch pads. No touch pads will
work when this feature is activated.

Adjusting the Upper or Lower Oven Thermostat

To Adjust the Thermostat

+

Note: This adjustment will only affect baking and roasting temperatures;
it will not affect broiling or self-cleaning temperatures. The adjustment will
be retained in memory after a power failure.

Touch the 1. BROIL HI/LO and BAKE pads at the same time until the
display shows "SF".

Touch the 2. BAKE pad. A two-digit number shows in the display.

Touch the BAKE pad again to alternate between increasing and
decreasing the oven temperature.

To adjust the upper oven thermostat, touch the upper oven BAKE pad. To
adjust the lower oven thermostat, touch the lower oven BAKE pad.

The oven temperature can be adjusted up to (+) 35ºF hotter or (-) 35ºF 3.
cooler. Touch the number pads the same way you read them. For
example, to change the oven temperature 15ºF, touch 1 and 5.

When you have made the adjustment, touch the 4. START pad to go
back to the time of day display. Use your oven as you would normally.

– 12 –

Using the Convection Oven

Convection Fan Operation

In a convection oven, a fan circulates hot air over, under, and around the
food.

This circulating hot air is evenly distributed throughout the oven. As a
result, foods are evenly cooked and browned ― often in less time than
with convection heat.

Note: To maximize cooking evenness, the fan is designed to rotate in both
directions, with a pause in between. This is normal.

The convection fan shuts off when the oven door is opened. DO NOT leave
the door open for long periods of time while using convection cooking or
you may shorten the life of the convection heating element.

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Introduction

The convection oven comes with two convection baking modes:
Multi and 1 Rack:

MULTI ― for convection cooking on more than one rack. Touch the

CONVECTION BAKE pad and then the 2 pad. See the Multi-Rack
Convection Baking section below.

1 RACK ― for convection cooking on one rack only. Touch the

CONVECTION BAKE pad and then the 1 pad. See the 1 Rack Convection
Baking section below.

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Multi-Rack Convection Baking

Because heated air is circulated evenly throughout the oven, foods can be
baked with excellent results using multiple racks.

Multi-rack baking may increase cook times slightly for some foods, but
the overall result is time saved. Cookies, muffins, biscuits, and other
quickbreads give very good results with multi-rack baking.

To cook food on more than one rack in convection bake, use CONVECTION
BAKE MULTI.

For multi-rack baking, place the flat rack in the highest (C) position and the

_________________________________________________________________________________________

offset rack in the middle (B) position.

1 Rack Convection Baking

When convection baking with only 1 rack, use CONVECTION BAKE 1 RACK
and follow the rack positions recommended in the Using the Oven section
of the Owner's Manual.

Note: Ideal for baked foods cooked on 1 rack.

– 13 –

(Continued next page)

OR

How to Set the Lower Oven for Convection Baking or Roasting

Touch the 1. CONVECTION BAKE pad and then the 2 pad for multi­rack convection baking. This mode is used for cooking food items
on more than one rack (i.e., 2, 3, or more racks) at the same time in
convection bake. See the Multi-Rack Convection Baking section for
more information.

Touch the CONVECTION BAKE pad and then the 1 pad for one-rack
convection baking. This mode is used for cooking food items on only
one rack in convection bake.

Touch the CONVECTION ROAST pad for convection roasting.

Touch the number pads to set the oven temperature.2.

Touch the 3. START pad.

Note: If the Auto Recipe™ Conversion Feature is on, it will automatically
reduce the set regular baking temperature by 25°F to the appropriate
convection temperature in convection bake mode. See Auto Recipe™
Conversion in the Special Features section.

To change the oven temperature, touch the CONVECTION BAKE or
CONVECTION ROAST pad and then the number pads to set the new
temperature.

When the oven starts to heat, the changing temperature, starting at
100°F, will be displayed. When the oven reaches the temperature you set,
3 beeps will sound.

Touch the 4. CLEAR/OFF pad when finished.

Note:

You will hear a fan while cooking with convection. The fan will stop •
when the door is opened, but the heat will not turn off.

You may hear the oven clicking during baking. This is normal.•

In convection bake modes, for maximum cooking evenness, the fan is •
designed to rotate in both directions, with a pause in between. This is
normal.

_________________________________________________________________________________________

How to Set the Lower Oven for Convection Roasting when Using the
Probe

Note: For best results when roasting large turkeys and roasts, we

recommend using the probe included in the convection oven

Place the oven rack in the position that centers the food between the 1.
top and bottom of the oven. Insert the probe into the meat. Make sure
it is pushed all the way in.

Plug the probe into the outlet in the oven. Make sure it is pushed all the 2.
way in. Close the oven door.

Touch the 3. CONVECTION ROAST pad.

Touch the number pads to set the desired oven temperature. 4.

Touch the 5. PROBE pad.

Touch the number pads to set the desired internal meat temperature.6.

– 14 –

(Continued next page)

Note: The maximum internal temperature that you can set is 200°F.

7. Touch the START pad.

The display will flash "PROBE", and the oven control will signal if the probe
is inserted into the outlet and you have not set a probe temperature and
pressed the START pad.

When the oven starts to heat, the word "LO" will be in the display.

After the internal temperature of the meat reaches 100°F, the changing
internal temperature will be shown in the display.

Note: To change the oven temperature during the Convection Roast cycle,
touch the CONVECTION ROAST pad and then touch the number pads to
set the new desired temperature.

8. When the internal temperature of the meat reaches the number
you have set, the probe and the oven turn off, and the oven control
signals. To stop the signal, touch the CLEAR/OFF pad. Use an oven
mitt to remove the probe from the food. Do not use tongs to pull on
the probe ― they might damage it.

Note: If the probe is removed from the oven while the probe is still
cooking, the oven will not automatically turn off.

Using the Timed Features for Convection Cooking

How to Set an Immediate Start and Automatic Stop

OR

The lower oven will turn on immediately and cook for a selected length of
time. At the end of the cooking time, the oven will turn off automatically.

Make sure the clock shows the correct time of day.

Touch the 1. CONVECTION BAKE pad and then the 2 pad for multi-rack
convection baking. This mode is used for cooking food items on more
than one rack (i.e., 2, 3, or more racks) at the same time in convection
bake. See the Multi-Rack Baking section for more information.

Touch the CONVECTION BAKE pad and then the 1 pad for one-rack
convection baking. This mode is used for cooking food items on only
one rack in convection bake.

Touch the CONVECTION ROAST pad for convection roasting.

Touch the number pads to set the oven temperature.2.

Touch the 3. COOK TIME pad.

Note: If the recipe requires preheating, you may need to add time to the
cooking time.

Touch the number pads to set the desired length of cooking time. The 4.
minimum cooking time you can set is 1 minute. The oven temperature
that you set and the cooking time that you entered will be in the
display.

(Continued next page)

– 15 –

5. Touch the START pad.

The oven will turn on, and the display will show the cooking time
countdown and the changing temperature starting at 100°F. (The
temperature display will start to change once the oven temperature
reaches 100°F.) When the oven reaches the temperature you set, 3 beeps
will sound.

Note: If the Auto Recipe™ Conversion Feature is on, it will automatically
reduce the set regular baking temperature by 25°F to the appropriate
convection temperature in convection bake mode. See Auto Recipe™
Conversion in the Special Features section.

The oven will continue to cook for the set amount of time, then turn off
automatically, unless the WARM feature was set. See the How to Set the
Oven for Warming section.

After the oven turns off, the end-of-cycle tone will sound.

6. Touch the CLEAR/OFF pad to clear the display, if necessary. Remove

the food from the oven. Remember, even though the oven turns off
automatically, food left in the oven will continue cooking after the
oven turns off.

_________________________________________________________________________________________

How to Set a Delayed Start and Automatic Stop

OR

The lower oven will turn on at the time of day you set, cook for a specific
length of time, and then turn off automatically.

Make sure the clock shows the correct time of day.

Touch the 1. CONVECTION BAKE pad and then the 2 pad for multi-rack
convection baking. This mode is used for cooking food items on more
than one rack (i.e., 2, 3, or more racks) at the same time in convection
bake. See the Multi-Rack Baking section for more information.

Touch the CONVECTION BAKE pad and then the 1 pad for one-rack
convection baking. This mode is used for cooking food items on only
one rack in convection bake.

Touch the CONVECTION ROAST pad for convection roasting.

Touch the number pads to set the oven temperature.2.

Touch the 3. COOK TIME pad.

Note: If the recipe requires preheating, you may need to add time to the
cooking time.

Touch the number pads to set the desired length of cooking time. The 4.
minimum cooking time you can set is 1 minute.

The oven temperature that you set and the cooking time that you
entered will be in the display.

Touch the 5. DELAY START pad.

Touch the number pads to set the time of day you want the oven to 6.
turn on and start cooking.

– 16 –

(Continued next page)

7. Touch the START pad.

Note:

An attention tone will sound if you are using timed baking or roasting •
and do not touch the START pad.

If you would like to check the times you have set, touch the • DELAY

START pad to check the start time you have set, or touch the COOK
TIME pad to check the length of cooking time you have set.

When the oven turns on at the time of day you set, the display will show
the cooking time countdown and the changing temperature starting
at 100°F. (The temperature display will start to change once the oven
temperature reaches 100°F.) When the oven reaches the temperature you
set, 3 beeps will sound.

Note: If the Auto Recipe™ Conversion Feature is on, it will automatically
reduce the set regular baking temperature by 25°F to the appropriate
convection temperature in convection bake mode. See Auto Recipe™
Conversion in the Special Features section.

The oven will continue to cook for the programmed amount of time, then
shut off automatically, unless the WARM feature was set. See the How to
Set the Oven for Warming section.

After the oven turns off, the end-of-cycle tone will sound.

8. Touch the CLEAR/OFF pad to clear the display, if necessary. Remove
the food from the oven. Remember, even though the oven shuts off
automatically, food left in the oven will continue cooking after the
oven turns off.

Using the Slow Cook, Pizza, Warming, and Proofing Features

How to Set the Lower Oven For Slow Cook

Slow Cook is designed for long hours of unattended cooking.

Touch the 1. SLOW COOK pad once for HI Slow Cook.

To change to LO Slow Cook, touch the SLOW COOK pad again.

Touch the number pads to select the desired setting – 1 for Beef, 2 for 2.
Poultry, 3 for Pork, or 4 for Stews. Use the 1–Beef setting if you are
unsure which setting to use.

Touch the number pads to set the desired length of cooking time. For 3.
the HI setting, the cooking time must be between 3 and 8 hours. For
the LO setting, the cooking time must be between 3 and 12 hours.

Touch the 4. START pad.

When the Slow Cook function has completed, the oven will go into the
Warm mode. The display will say “Cooking Complete Keeping Warm.”
The total time the oven will be on (Slow Cook time plus Warm time) is 12
hours. This is because of the 12-Hour Shutdown feature See the 12-Hour
Shutdown section.

Note: If a power outage occurs while the oven is in Slow Cook, the oven
will shut off.

(Continued next page)

– 17 –

How to Set the Upper Oven For Pizza

Adjust rack position for type of pizza tray being used.

Touch the 1. PIZZA pad.

Touch the number pads to select 1 for fresh or 2 for frozen pizza.2.

Touch the number pads to set the baking temperature.3.

Touch the 4. START pad.

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How to Set the Lower and Upper Ovens for Warming

OR

The WARM feature keeps cooked foods hot.

This feature is not designed to reheat cold food.

To use the WARM feature, touch the WARM pad or the WARM/PROOF pad
once and then the START pad.

To use the WARM feature after Timed Baking or Roasting, complete the
following steps:

Touch the mode of cooking that you want to use (BAKE, CONVECTION 1.
BAKE MULTI, CONVECTION BAKE 1 RACK, or CONVECTION ROAST).

Touch the number pads to set the oven temperature.2.

Touch the 3. COOK TIME pad.

Touch the number pads to set the desired length of cooking time.4.

Touch the 5. WARM pad or the WARM/PROOF pad once.

Touch the 6. START pad.

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How to Set the Lower Oven for Proofing

The proofing feature maintains a warm environment useful for rising
yeast-leavened products.

Place the covered dough in the oven on rack B or C.1.

Note: For best results, cover the dough with a cloth or with greased plastic
wrap (the plastic may need to be anchored underneath the container so
the oven fan will not blow it off).

Touch the 2. WARM/PROOF pad twice.

The display will read "PrF" (proof).

The oven interior light turns on and remains on during proofing.

The proofing feature automatically provides the optimum temperature
for the proofing process, and therefore, does not have a temperature
adjustment.

Set the TIMER for the minimum proof time.3.

When proofing is finished, touch the 4. CLEAR/OFF pad.

– 18 –

Using the Self-Cleaning Upper and Lower Ovens

How to Set the Upper/Lower Oven for Cleaning

The oven doors must be closed and all controls set correctly for the cycle
to work properly.

Touch the 1. SELF CLEAN HI/LO pad once for a 5-hour clean time or
twice for a 3-hour clean time.

A 3-hour self-clean time is recommended for use when cleaning small,
contained spills. A self-clean time of 5 hours is recommended for a
dirtier oven.

If a time other than 5 hours or 3 hours is needed, use the number pads 2.
and enter the desired clean time.

You can change the clean time to any time between 3 hours and 5 hours,
depending on how dirty your oven is.

Touch the 3. START pad.

The upper and lower oven doors lock automatically. The display will show
the clean time remaining. It will not be possible to open the oven doors
until the temperature drops below the lock temperature and LOCKED goes
off in the control display.

When LOCKED goes off, you will be able to open the doors.

Note:

The word LOCKED will flash and the word door will display if you set •
the clean cycle and forget to close the oven doors.

To stop a clean cycle, touch the • CLEAR/OFF pad. When LOCKED goes
off, indicating the ovens have cooled below the locking temperature,
you will be able to open the doors.

You can set a clean cycle in both ovens at the same time; however, they
will not self-clean at the same time. The last oven set will automatically
delay its start until the end of the first oven’s clean cycle.

When either oven is set to self-clean, both oven doors will lock. The ovens

_________________________________________________________________________________________

cannot be used when one of the ovens is set to self-clean.

How to Delay the Start of Cleaning

Touch the 1. SELF CLEAN HI/LO pad once for a 5-hour clean time or
twice for a 3-hour clean time.

A 3-hour self-clean time is recommended for use when cleaning small,
contained spills. A self-clean time of 5 hours is recommended for a
dirtier oven.

If a time other than 5 hours or 3 hours is needed, use the number pads 2.
and enter the desired clean time.

You can change the clean time to any time between 3 hours and 5 hours,
depending on how dirty your oven is.

Touch the 3. DELAY START pad.

(Continued next page)

– 19 –

4. Using the number pads, enter the time of day you want the clean
cycle to start.

5. Touch the START pad.

The upper and lower oven doors lock automatically. The display will show
the start time. It will not be possible to open the oven doors until the
temperature drops below the lock temperature and LOCKED goes off in
the control display.

When LOCKED goes off, you will be able to open the doors.

Special Features of the Oven Control

The special feature modes can only be activated while the display is showing the time of day. They remain in
the control’s memory until the steps are repeated.

To enter a special feature for either oven, you must first touch the upper oven BROIL HI/LO and BAKE pads
at the same time. The lower oven BROIL HI/LO and BAKE pads will not activate special features. When the
display shows your choice, touch the START pad. The special features will remain in memory after a power
failure, except for the Sabbath feature, which will have to be reset.

Help Function

Touch the HELP pad to get additional information on the keypad of your
choice.

Touch the HELP pad and the display will show “Press keypad for help on
that feature or 1 for options.”

The following options can be adjusted using the method described here or
through HELP.

_________________________________________________________________________________________

12-Hour Shutdown

+

With this feature, should you forget and leave the oven on, the control will
automatically turn off the oven after 12 hours during baking functions or
after 3 hours during a broil function.

If you wish to turn off this feature, follow the steps below.

Touch the upper oven 1. BROIL HI/LO and BAKE pads at the same time
until the display shows "SF".

Touch the 2. DELAY START pad until "no shdn" (no shut-off) appears in
the display.

Touch the 3. START pad to activate the no shut-off and leave the control
set in this special features mode.

– 20 –

(Continued next page)

Fahrenheit or Celsius Temperature Selection

+

Your oven control is set to use the Fahrenheit temperature selections, but
you may change this to use the Celsius selections.

+

Touch the upper oven 1. BROIL HI/LO and BAKE pads at the same time
until the display shows "SF".

Touch the 2. COOK TIME and BROIL HI/LO pads at the same time. The
display will show "F" (Fahrenheit).

Touch the 3. COOK TIME and BROIL HI/LO pads again at the same time.
The display will show "C" (Celsius).

_________________________________________________________________________________________

+

_________________________________________________________________________________________

+

Touch the 4. START pad.

Tones at the End of a Timed Cycle

At the end of a timed cycle, 3 short beeps will sound followed by one
beep every 6 seconds until the CLEAR/OFF pad is touched. This continual
6-second beep may be canceled.

To cancel the 6-second beep:

Touch the upper oven 1. BROIL HI/LO and BAKE pads at the same time
until the display shows "SF".

Touch the 2. BROIL pad. The display shows "CONTI BEEP" (continuous
beep). Touch the BROIL pad again. The display shows "SINGLE BEEP".
(This cancels the one beep every 6 seconds.)

Touch the 3. START pad.

Tone Volume

This feature allows you to adjust the tone volumes to a more acceptable
volume. There are three possible volume levels.

Touch the upper oven 1. BROIL HI/LO and BAKE pads at the same time
until the display shows "SF".

Touch the 2. COOK TIME pad. The display will show "2 BEEP". This is the
middle volume level.

Touch the COOK TIME pad again. The display will show "3 BEEP". This
is the loudest volume level.

Touch the COOK TIME pad again. The display will show "1 BEEP". This
is the quietest volume level.

For each time the level is changed, a tone will sound to provide an
indication of the volume level.

Choose the desired sound level (1 BEEP, 2 BEEP, or 3 BEEP).3.

Touch the 4. START pad to activate the level shown.

(Continued next page)

– 21 –

12-Hour, 24-Hour or Clock Blackout

+

_________________________________________________________________________________________

+

Your control is set to use a 12-hour clock.

If you would prefer to have a 24-hour military time clock or black out the
clock display, follow the steps below.

Touch the upper oven 1. BROIL HI/LO and BAKE pads at the same time
until the display shows "SF".

Touch the 2. CLOCK pad once. The display will show "12 hr". If this is the
choice you want, touch the START pad.

Touch the CLOCK pad again to change to the 24-hour military time clock.
The display will show "24 hr". If this is the choice you want, touch the
START pad.

Touch the CLOCK pad again to black out the clock display. The display will
show "OFF". If this is the choice you want, touch the START pad.

Note: If the clock is in the black-out mode, you will not be able to use the
Delay Start function.

Auto Recipe™ Conversion

When using convection bake, the Auto Recipe™ Conversion feature will
automatically convert entered regular baking temperatures to convection
baking temperatures.

This feature is activated so that the display will show the actual converted
(reduced) temperature. For example, if you enter a regular recipe
temperature of 350°F and touch the START pad, the display will show
"CON" and the converted temperature of 325°F.

To deactivate the feature:

Touch the upper oven 1. BAKE and BROIL HI/LO pads at the same time
until the display shows "SF".

Touch the 2. CONVECTION BAKE pad. The display will show "CON ON".
Touch the CONVECTION BAKE pad again. The display will show "CON
OFF".

Touch the 3. START pad.

To reactivate the feature, repeat steps 1–3 above, but touch the START
pad when "CON ON" is in the display.

– 22 –

Using the Sabbath Feature (lower oven only)

(Designed for use on the Jewish Sabbath and Holidays)

The Sabbath feature can be used for baking only. It cannot be used for convection, broiling, self-cleaning, or
delay start cooking.

+

How to Set for Regular Baking

Make sure the clock shows the correct time of day and both ovens are off.

On the upper oven, touch and hold both the 1. BROIL HI/LO pad and the
BAKE pad, at the same time, until the display shows "SF".

Note: If bake or broil appears in the display, the BROIL HI/LO pad and
the BAKE pad were not touched at the same time. Touch the upper oven
CLEAR/OFF pad and begin again.

Tap the 2. DELAY START pad until "SAb bAtH" appears in the display.

Touch the 3. START pad twice and "]" will appear in the display.

Touch the lower oven 4. BAKE pad. No signal will be given.

Using the number pads, enter the desired temperature between 170°F 5.
and 550°F. No signal or temperature will be given.

Touch the lower oven 6. START pad.

After a random delay period of approximately 30 seconds to 1 minute, 7.
"] [" will appear in the display indicating that the oven is baking. If

"] [" doesn’t appear in the display, start again at Step 4.

Note: When the display shows "]", the oven is set in Sabbath. When the
display shows "] [", the oven is baking.

To adjust the oven temperature, touch the lower oven BAKE pad, enter the
new temperature using the number pads and touch the START pad.

Note: The CLEAR/OFF pad and the COOK TIME pad of the lower oven are

_________________________________________________________________________________________

+

active during the Sabbath feature.

How to Set for Timed Baking―Immediate Start and Automatic Stop

Make sure the clock shows the correct time of day and both ovens are off.

On the upper oven, touch and hold both the 1. BROIL HI/LO pad and the
BAKE pads, at the same time, until the display shows "SF".

Note: If bake or broil appears in the display, the BROIL HI/LO pad and
the BAKE pad were not touched at the same time. Touch the upper oven
CLEAR/OFF pad and begin again.

Tap the 2. DELAY START pad until "SAb bAtH" appears in the display.

Touch the 3. START pad twice and "]" will appear in the display.

Touch the lower oven 4. COOK TIME pad.

Touch the number pads to set the desired length of cooking time 5.
between 1 minute and 9 hours and 59 minutes. The cooking time that
you entered will be displayed.

– 23 –

(Continued next page)

6. Touch the lower oven START pad.

7. Touch the lower oven BAKE pad. No signal will be given.

8. Using the number pads, enter the desired temperature. No signal or
temperature will be given.

9. Touch the lower oven START pad.

10. After a random delay period of approximately 30 seconds to 1 minute,
"] [" will appear in the display indicating that the oven is baking. If "] ["
does not appear in the display, start again at Step 7.

To adjust the oven temperature, touch the lower oven BAKE pad, enter the
new temperature using the number pads and touch the START pad.

When cooking is finished, the display will change from "] [" to "]" and
0:00 will appear, indicating that the oven has turned off but is still set in

_________________________________________________________________________________________

Sabbath. Remove the cooked food.

How to Exit the Sabbath Feature

Touch the lower oven 1. CLEAR/OFF pad.

+

If the oven is cooking, wait for a random delay period of 2.
approximately 30 seconds to 1 minute, until only "]" is in the display.

On the upper oven, touch and hold both the 3. BROIL HI/LO pad and the
BAKE pad, at the same time, until the display shows "SF".

Tap the 4. DELAY START pad until "12 shdn" or "no shdn" appears in the
display.

Choose "12 shdn", indicating that the oven will automatically turn 5.
off after 12 hours or "no shdn", indicating that the oven will not
automatically turn off after 12 hours.

Touch the 6. START tab twice when the option that you want is in the
display ("12 shdn" or "no shdn").

Note: If a power outage occurs while the oven is in Sabbath, the oven will
automatically turn off and stay off even when the power returns. The oven
control must be reset.

– 24 –

Component Locator Views

Single Double Wall Oven (Profile shown)

Door Lock

Broil Element

Oven Temperature Sensor

Light

Ribbon Cable

Meat Probe Outlet

Convection Fan

Bake Element

Upper Oven Door Control System (Door shown with inner door assembly removed)

Slider Assembly

Display/Logic Board

(Continued next page)

– 25 –

Control Compartment

Back of Oven (Main Rear Panel Shown Removed)

Lock Out Relay

Upper Oven Relay Board

Broil Element

Lower Oven Relay Board

Thermal Cut Out

Thermal Cut Out

Convection Element

Convection Fan

Bake Element

Sail Switch

Cooling Fan

– 26 –

(Continued next page)

Oven Component Access Chart

WARNING:

The wall oven is heavy and requires two people to remove it from the installation. Care should be taken •
when removing and installing.

Sharp edges may be exposed when servicing. Use caution to avoid injury. Wear Kevlar gloves or •
equivalent protection.

Components Requiring Oven Removal

Front Serviceable Oven Components

Lower

Upper

Bake Element

Broil Element

Convection Bake Element

Convection Fan Blade

Convection Fan Motor

Cooling Fan

Display/Logic Board

Door Assembly

Door Hinge Receiver

Lock Assembly

Lock Out Relay

Meat Probe Outlet

Oven Light Assembly

Oven Temperature Sensor

Relay Boards

Sail Switch Assembly

 

 







 





 

 

 



 

 

 

 

Thermal Cut Outs

Vent Tube/Smoke Eliminator

– 27 –

 

 

Oven Components

Door Assemblies

The upper door contains many of the electronics
and controls for the oven.

Caution: The doors are heavy. Use the correct lifting
procedure. Do not lift the doors by the handles.

To remove the lower door:

Open the door fully.1.

Push the hinge locks down toward the door 2.
frame, to the unlocked position. (This may
require a flat-blade screwdriver to start the
hinge locks moving.)

Slot

Hinge
lock

Pull down

to access

Slider Assembly

Upper

Oven

Lower

Oven

Snap engages

with door

frame

3. Pull the tab forward to release the ribbon cable
assembly from the door.

Pull down to
Press tab
to release
ribbon

disconnect

ribbon cable

assembly

cable

3. Firmly grasp both sides of the door at the top.

4. Close the door to the door removal position.

5. Lift the door up and out until the hinge arm is
clear of the slot

To remove the upper door:

Fully open or remove the lower door.1.

4. Fully open the upper oven door.

5. Lift up on the hinge locks toward the oven frame
until they stop.

Hinge Lock

(Unlocked Position)

Slot

Hinge

Lock

6. Close the door to 45 degrees. The hinge lock will
contact the oven frame.

Removal Position

Pull down on the ribbon cable until the snap 2.
engages with the door frame.

– 28 –

(Continued next page)

7. On both sides of the door, press down on the
release buttons on each hinge.

To remove the lower outer door assembly:

Remove the lower door. (See 1.

Door Assemblies.)

Door

Frame

Release buttons

8. Lift the door up until it is clear of the hinge.

To replace the door:

Firmly grasp both sides of the door at the top.1.

With the door at the same angle as the removal 2.
position, seat the indentation of the hinge arm
into the bottom edge of the hinge slot. The
notch in the hinge arm must be fully seated into
the bottom of the slot.

Bottom

edge

of slot

Hinge arm

Place the inner door assembly, gasket side up, 2.
on a protective surface.

Remove the four T15 Torx screws from the 3.
bottom of the outer door assembly.

Remove the two T15 Torx screws (1 on each 4.
side) from the outer door assembly.

1 of 2

Indentation

3. Fully open the door. If the door will not fully
open, the indentation is not seated correctly in
the bottom edge of the slot.

4. Push the hinge locks up against the front frame
of the oven to the locked position.

Hinge
lock

Hinge

arm

5. Close the oven door.

Note: The inner door assembly is heavier than the
outer door assembly.

Separate the inner door assembly from the 5.
outer door assembly.

Remove the four 1/4-in. hex-head screws and 6.
brackets that hold the door handle to the outer
door assembly.

Door Shown with Inner Door Assembly Removed

Outer Door Assembly

Caution: Care must be taken if reinstalling the door
handle. Overtightening the screws can damage the
handle. Hand-tighten the screws and make sure the
handle fits snugly against the door panel. (Do not
use an electric driver.)

– 29 –

(Continued next page)

To replace the lower inner door assembly:

To remove the upper outer door assembly:

Remove the outer door assembly. (See 1.

Assemblies.)

Door

2. Remove the four T15 Torx screws (2 on each
side) that attach each door hinge to the inner
door. Carefully turn the door over and remove
both door hinges.

Remove the upper door. (See 1.

Door Assemblies.)

Place the inner door assembly, gasket side up, 2.
on a protective surface.

Remove the two T15 Torx screws from the 3.
bottom of the outer door assembly.

Remove the two T15 Torx screws (1 on each 4.
side) from the outer door assembly.

1 of 2

3. Remove the six 1/4-in. hex-head screws that
hold the insulation retainer to the inner door.
Remove the insulation retainer.

4. Remove the insulation and the inner glass
assembly from the inner door.

Inner Glass Assembly

Note: The inner door assembly is heavier than the
outer door assembly.

Separate the inner door assembly from the 5.
outer door assembly.

Remove the four 1/4-in. hex-head screws and 6.
brackets that hold the door handle to the outer
door assembly.

Door Shown with Inner Door Assembly Removed

Outer Door Assembly

Caution: Care must be taken if reinstalling the door
handle. Overtightening the screws can damage the
handle. Hand-tighten the screws and make sure the
handle fits snugly to the door panel. (Do not use an
electric driver.)

(Continued next page)

– 30 –

To replace the upper inner door assembly:

Assembly Notes

Remove the upper door assembly. (See 1.

Assemblies.)

Door

2. Remove the four T15 Torx screws (2 on each
side) that attach each door hinge to the inner
door. Carefully turn the door over and remove
both door hinges.

3. Remove the six 1/4-in. hex-head screws that
hold the insulation retainer to the inner door.
Remove the insulation retainer.

When assembling, make sure the hinges are parallel
to each other and perpendicular to the door liner. If
not, the hinge may bind on the receiving channel of
the door. If the new hinge is not in the cocked and
locked position after installing, place the bottom of
the door against a firm, protected surface and push
the hinge arm down to the cocked position. Pull the
hinge lock back against the door liner surface to
lock the hinge in this position.

Air enters the door assembly through large slots in
the bottom and flows upward between the inner
and outer assemblies, exhausting through slots
in the top of the door. DO NOT INSULATE THIS AIR
CHANNEL.

Door Gasket

The gasket forms a complete seal around the front
edge of the oven liner and the inner door panel. The
door gasket is attached to the inner door panel by
spring clips. When removing the gasket, pull the
ends of the gasket out of the slots at the bottom
of the door. Place a finger under the gasket beside
each clip and pull straight up.

4. Remove the insulation and the inner glass
assembly from the inner door.

Inner Glass Assembly

When installing the door gasket, it is helpful to fold
the gasket in half and locate the center clip. Insert
the clip at the top of the door and work your way
around the door.

Make sure the gasket is cross-tucked in the
bottom slots of the inner door panel. Use a small
screwdriver to tuck the loose ends of the gasket into
the slots. The overlap is required to ensure a proper
door seal.

Cross Tuck

– 31 –

Oven Removal

The replacement of certain components require
oven removal. (See Oven Component Access Chart.)

WARNING: The oven is heavy and requires two
people to remove it from the installation.

To remove the oven:

Remove the 2 Phillips-head screws (1 on each 1.
side) that hold the oven in place.

Door Shown with Inner Door Assembly Removed

Outer Door Assembly

1/4-in

Remove the three 3.

. hex-head screws from
the plastic cover that protects the display/logic
boards.

2. Pull the oven forward to remove it. Utilize a table
or platform in front of the oven and pull the oven
completely out.

Note: When reinserting the oven into the cabinet
opening, ensure the conduit is properly positioned
behind the oven. (See the

Installation Instructions

manual.)

Electronic Oven Control

The electronic oven control consists of the touch
glass keyboard, the display/logic board, and the
slider board assembly.

To remove the electronic oven control:

Remove the upper outer door assembly. (See 1.

Door Assemblies.)

Separate the inner door assembly from the 2.
outer door assembly. (See

Door Assemblies.)

4. Lift the bottom edge of the plastic cover to
expose the display/logic boards.

5. Remove the

1/4-in

. hex-head screw from the

logic board that holds the board in place.

6. Disconnect the 2 ribbon cables from the right
side of the board.

7. Disconnect the 2 wire harnesses from the board.

Disconnect

Disconnect

Disconnect

Disconnect

8. Remove the board.

– 32 –

(Continued next page)

9. To access the slider board assembly, remove the

3/8-in. nut securing the insulating cover.

Side Access Panels

There are two side panels on each side of the oven.

To remove the side access panels:

10. To remove the board from the slider board
assembly, press the two tabs securing the
board to the slider and lift the board from the
assembly.

Remove the oven. (See 1.

Oven Removal.)

On each side of the oven, remove the four 1/4-2.
in. hex-head screws that hold the side trim in
place.

Panel One

Side Trim

Panel Two

Left Side Shown

3. Remove the two T10 Torx screws that hold the
bracket to the oven.

4. Remove the

1/4-in

. hex-head screws that hold
the two side panels to each side of the oven.
There are 46 hex-head screws on the left side
and 41 screws on the right side.

1 of 46

Torx Screw

Bracket

Torx Screw

– 33 –

Left Side Shown

Rear Access Panels

Top Access Panels

There are two rear access panels: the main rear
access panel and the secondary rear access panel.

To remove many of the oven components, it is
necessary to remove one or both of the rear access
panels.

To remove the rear access panels:

Remove the oven. (See 1.

Oven Removal.)

To remove the main rear access panel, remove 2.
the twenty-five 1/4-in. hex-head screws that
hold the main rear panel in place.

Main Access Panel

1 of 25

To remove the top access panels:

Remove the oven. (See1. Oven Removal.)

Remove the four 1/4-in. hex-head screws that 2.
hold the top trim in place.

3. Remove the two 1/4-in. hex-head screws from
the top of the top access panel.

3. To remove the secondary rear access panel,
remove the twenty-five 1/4-in. hex-head screws
that hold the secondary rear panel in place.

Secondary Access Panel

1 of 25

4. Remove the fifteen 1/4-in. hex-head screws
from the sides and back of the oven that hold
the top access panel in place. There are 4
screws on the left side, 3 screws on the right
side and 8 screws on the back of the oven.

1 of 15

Right Side Shown

– 34 –

(Continued next page)

5. Remove the thirteen 1/4-in. hex-head screws
from the top of the heat shield.

1 of 13

6. Lift up the top heat shield.

4. Carefully pull the sensor and sensor wiring
harness from the oven liner.

Note: When reinstalling the sensor, use a small flat­bladed screwdriver to push and guide the sensor
wire harness into the oven liner.

Oven Temperature Sensor

The resistance of the temperature sensor is:

1080 • Ω at room temperature

2650 • Ω at clean temperature

To remove the oven temperature sensor:

Remove the main rear access panel. (See 1.

Access Panels.)

Remove the two 1/4-in. hex-head screws that 2.
attach the sensor to the broiler element bracket.

Rear

Broil Element

The broil element will not work if the temperature
probe is plugged in. The broil element terminals are
located behind the main rear access panel.

The broil elements are rated at:

Upper oven broil element (inner) - 1700 watts•

Upper oven broil element (outer) - 1050 watts•

Lower oven broil element (inner) - 2200 watts•

Lower oven broil element (outer) - 750 watts•

To remove the broil element:

Remove the main rear access panel. (See 1.

Access Panels.)

IMPORTANT: The lower wattage elements use
3/16-in. terminal connections. The higher wattage
elements use 1/4-in. terminal connections.

Rear

Disconnect the sensor wiring harness from the 3.
back of the oven.

Disconnect

2. Disconnect the wires from the broil element.

Disconnect

Disconnect

Disconnect

3. Remove the two 1/4-in. hex-head screws that
attach the temperature sensor to the broiler
element bracket.

(Continued next page)

– 35 –

Disconnect

4. Remove the three 1/4-in. hex-head screws
that attach the broiler element to the oven
cavity.

5. Carefully pull out the sensor approximately 2
inches from the broiler element bracket.

6. Remove the four 1/4-in. hex-head screws that
attach the broil element to the top of the oven.

3. Remove the two 1/4-in hex-head screws that
hold the bake element to the back of the oven.

4. Carefully pull the bake element out through the
front of the oven.

Convection Fan Blade

The convection fan blade is located on the back wall
of the oven cavity and is removed separately from
the convection fan motor.

7. Carefully pull, then lower the broiler element
towards the front of the oven to remove.

Bake Element

The upper bake element is rated at 1700 watts, and
the lower element is rated at 2200 watts.

The bake element terminals are located behind the
main rear access panel.

To remove the bake element:

Remove the main rear access panel. (See 1.

Access Panels.

)

IMPORTANT: The lower wattage elements use
3/16-in. terminal connections. The higher wattage
elements use 1/4-in. terminal connections.

Rear

To remove the convection fan blade:

Remove the oven racks.1.

Remove the four 1/4-in. hex-head screws that 2.
hold the convection cover to the back wall of the
oven cavity.

3. The fan blade is attached to the motor shaft
with a reverse-threaded 1/2-in. hex-nut. Turn
the nut clockwise to remove.

2. Disconnect the wires from the bake element.

Disconnect

Disconnect

– 36 –

Convection Bake Element

Convection Fan Motor

The inner convection element is rated at 655 watts
and the outer convection element is rated at 645
watts.

The convection bake element is located on the back
wall of the oven.

To remove the convection bake element:

Remove the oven. (See 1.

Remove the main rear access panel. (See 2.

Access Panels.)

Oven Removal.)

Rear

IMPORTANT: The lower wattage elements use
3/16-in. terminal connections. The higher wattage
elements use 1/4-in. terminal connections.

3. Disconnect the wires from the convection bake
element.

The convection fan motor is located on the back
wall of the oven cavity.

The convection fan will turn on (after a short delay).
The fan may cycle on and off, and change direction,
to best distribute hot air in the oven. The convection
fan shuts off when the door is opened.

The convection fan motor has approximate
resistance values between the following wires:

• Red and Blue: 168 Ω

• Red and Gray: 75 Ω

• Blue and Gray: 93 Ω

To remove the convection fan motor assembly:

Remove convection fan blade. (See 1.

Fan Blade

.)

Convection

Remove the rear access panel. (See 2. Rear Access

Panels.)

4. Remove the oven racks.

5. Remove the four 1/4-in. hex-head screws that
hold the convection cover to the back wall of the
oven cavity. (See

Convection Fan Blade.)

6. Remove the five 1/4-in. hex-head screws that
hold the convection bake element to the back
wall of the oven cavity.

Disconnect the convection fan motor wire 3.
harness.

Remove the three 1/4-in. hex-head screws that 4.
hold the convection fan motor to the back of the
oven.

Disconnect

7. Carefully pull the convection bake element
toward the front of the oven.

– 37 –

Relay Boards

Lock Assembly

The relay boards can be accessed by removing the
main rear access panel. The top relay board controls
the lower oven, and the bottom relay board controls
the top oven.

The lower oven relay board contains the power
supply module, which provides power to the rest of
the control system.

Lower Oven Relay Board

Upper Oven Relay Board

To remove the relay boards:

Remove the main rear access panel. (See 1. Rear

Access Panels.)

Mark and disconnect all connectors from the 2.
relay boards.

The motorized door lock assembly is located above
the oven and comes as a complete assembly.

Door Locking/Unlocking Strip Circuit

LOCK RELAY

L

J14 J7

ALL OTHER MODES WITH DOOR CLOSED

LOCK RELAY

L

J14 J7

LOCK

MOTOR

LOCK

MOTOR

SWITCH

NO

NC

SWITCH

NO

NC

DOOR

DOOR

N

C

N

C

The cam on the motor performs two functions:

Positions the lock hook in the door to prevent 1.
opening during clean operation.

Operates the lock switches, which tell the 2.
control if the door is unlocked or locked and
ready for clean operation.

Remove the four 1/4-in. hex-head screws (2 on 3.
each side) that hold each relay board in place.

Note: When the door is either being locked or
unlocked, both the lock and unlock switches will
be in the open position. The upper oven latch is
controlled by the upper oven relay board. The lower
oven latch is controlled by the lower oven relay
board.

Strip Circuit

LOCKED

J16

5

4
3
2
1

J17-Pin9

– 38 –

(Continued next page)

Strip Circuit

Thermal Cut Outs

UNLOCKED

J16

5

4
3
2
1

J17-Pin9

To remove the lock assembly:

Remove the main rear access panel. (See 1.

Access Panels.)

Remove the two T15 Torx screws from the front 2.
of the oven that secure the lock assembly in
place.

Rear

When either of the 2 thermal cut outs are open, L2 is
cut off from the oven.

The thermal cut outs are rated at:

Upper oven TCO = 177°C/350°F•

Lower oven TCO = 150°C/302°F•

Upper Oven Thermal Cut Out

Lower Oven Thermal Cut Out

3. Disconnect the motor and switch wiring
harnesses from the lock assembly.

Disconnect

Lock Assembly

Disconnect

4. Slide the lock assembly through the channel and
out through the back of the oven.

To remove the thermal cut outs:

Remove the main rear access panel. (See 1.

Access Panels.)

Disconnect the wires, and remove the two 1/4-2.
in. hex-head screws that attach the thermal
switch to the oven.

Disconnect

Disconnect

Rear

Disconnect

Disconnect

– 39 –

Lock Out Relay

The L2 DLB lockout relay opens the L2 side of the
line to the upper oven heating elements if the upper
oven door is opened.

Micro Switch

Sail

To remove the lock out relay:

Remove the main rear access panel. (See 1.

Access Panels.)

Mark and disconnect the wiring to the lock out 2.
relay.

Remove the two 1/4-in. hex-head screws that 3.
attach the lock out relay to the oven frame.

Disconnect

Rear

Disconnect

Airflow from the

Cooling Fan Pulls

the Sail Closed

Cooling Fan

To remove the sail switch:

Remove the main rear access panel. (See 1. Rear

Access Panels.)

Disconnect the wires from the sail switch.2.

Disconnect

Sail Switch Assembly

The sail switch assembly is located on the back of
the unit, above the cooling fan, and is operated by
the airflow of the fan.

When the cooling fan is in high speed, the sail
should be closed. When the cooling fan is off, the
sail should be open. When the cooling fan is in low
speed, the sail may be open or closed, and the
control ignores the output of the micro switch.

3. Remove the two 11/4-in. hex-head screws that
attach the sail switch assembly to the left side
access panel.

Sail Switch

– 40 –

Cooling Fan

Ribbon Cable Assembly

The cooling fan is located in a recess in the back of
the oven. It is necessary to remove the oven from
the installation to access the cooling fan.

The fan will begin to operate when the oven is in
any cooking mode. The fan may continue to operate
even after the oven is turned off.

To remove the cooling fan:

Remove the main rear access panel. (See 1.

Access Panels.)

Rear

Disconnect the wire harness and the ground 2.
wire from the cooling fan.

Disconnect

Disconnect

Cooling Fan

To remove the ribbon cable assembly:

Open or remove the lower door.1.

Release the ribbon cable assembly from the 2.
door. (See

Door Assemblies.)

Remove the secondary rear access panel. (See 3.

Rear Access Panels.)

Disconnect the back of the ribbon cable from 4.
the mating connector.

Disconnect

5. Remove the 4 screws and nuts from the front
end of the ribbon cable housing.

3. Remove the four 1/4-in. hex-head screws (2
on each side) that hold the cooling fan to the
control compartment.

Carefully grasp the assembly and tilt the unit 4.
back, up, and out of the oven frame.

6. Remove the ribbon cable by sliding it out of the
ribbon cable sleeve.

Note: When installing the new ribbon cable, ensure
that the new cable is positioned between the wings
of the ribbon guide located between the oven
cavities.

– 41 –

Door Hinge Receivers

To remove the door hinge receivers:

Remove the side access panels. (See 1.

Panels.)

Carefully lift the insulation from the outside of 2.
the oven.

Remove the two T20 Torx screws that hold each 3.
hinge receiver to the oven frame.

Side Access

3. Pull the outlet and wiring down from the oven
wall.

Note: When replacing the meat probe outlet, cut
the probe wires and splice the new probe using
approved heat-resistant connectors.

4. Push the hinge receiver through the opening in
the oven frame and remove from the rear.

Note: Upon reassembly, ensure the displaced
insulation around the oven and components is
returned to its original position.

Meat Probe and Outlet

The meat probe outlet is located on the top of the
oven cavity, near the front. The meat probe outlet is
connected to the electronic oven control. The meat
probe has a resistance value of 30K-50K Ω at room
temperature.

To remove the meat probe outlet:

Open the lower oven door.1.

Cut Here

Cut Here

Oven Light Assembly

The oven has two light assemblies in each oven
cavity. The light assemblies are located on the top
rear of the oven. The lights come on when the door
is opened or when the oven is in a cooking cycle.
The oven lights do not come on during self-cleaning
or if the Sabbath Feature is set.

Remove the two 1/4-in. hex-head screws that 2.
attach the meat probe outlet to the top of the
oven cavity.

Each light assembly consists of a removable light
cover, a light bulb socket, and a light bulb.

To remove an oven light assembly:

Remove the main rear access panel. (See 1.

Access Panels.)

Remove the three 1/4-in. hex-head screws that 2.
attach the panel securing the lighting assembly
wires to the rear of the oven.

(Continued Next Page)

– 42 –

Rear

3. Disconnect the light assembly wire harness.

2. Using gloves or a dry cloth, remove the bulb by
pulling straight out.

Disconnect

3. Open the oven door and remove the two 1/4-in.
hex-head screws that attach the light housing to
the oven liner.

Receptacle

Glass cover

To replace the oven light bulb:

Use a new 130-volt halogen bulb, not to exceed 1.
50 watts.

Socket

Bulb

Ta b

4. Pull the oven light housing from the oven liner.

Oven Light Bulbs

CAUTION:

Before replacing the oven light bulb, disconnect •
the electrical power to the oven at the main fuse
or circuit breaker.

Be sure to let the light cover and bulb cool •
completely.

Do not touch a hot bulb with bare hands or a •
damp cloth.

Note: The glass cover should be removed only when
cold. Wearing latex gloves may offer a better grip.

To remove the oven light bulb:

Turn the glass cover CCW 1/4 turn until the 1.
tabs of the glass cover clear the grooves of the
socket.

Using gloves or a dry cloth, remove the bulb 2.
from its packaging. Do not touch the bulb with
bare fingers.

Push the bulb straight into the receptacle.3.

Receptacle

Use gloves
or cloth

4. Place the tabs of the glass cover into the
grooves of the socket. Turn the glass cover CW
1/4 turn.

5. Reconnect electrical power to the oven.

– 43 –

Smoke Eliminators

To remove the upper oven smoke eliminator:

Remove both rear access panels. (See 1. Rear

Access Panels

Remove the top access panels. (See 2. Top Access

Panels

.)

Remove both left side access panels. (See 3. Side

Access Panels.)

Note: To access the vent tube, it may be necessary
to cut and fold the insulation away from the top of
the oven liner.

Remove the two 1/4-in. hex-head screws that 4.
secure the vent tube to the top of the oven liner.

.)

Note: To access the lower oven smoke eliminator,
the two ovens must be separated. To separate the
upper and lower ovens, it is necessary to remove
all 4 side access panels and remove the 2 metal
brackets (1 on each side) at the front of the unit
that secure the two ovens together. Wiring that
connects the 2 ovens together must be marked and
disconnected.

Vent Tube

5. Pull the vent tube straight up and out of the
oven.

6. Pry the smoke eliminator from the top of the
oven liner.

Smoke Eliminator

Note: Upon reassembly, ensure the displaced
insulation around the oven and components is
returned to its original position.

– 44 –

Oven Circuits

L1

Electronic Oven Control

L2

BAKE

HIGH

LOW

Relay*

DLB

M

COOLING FAN

L1

K14

K5 K4

N

BAKE & SELF CLEAN

K7

K3

K8

K5 K4

UPPER OVEN

INNER BROIL

OUTER BROIL

SPEEDON/OFF

K3

UPPER OVEN

BROIL

INNER BROIL

SPEEDON/OFF

HIGH

LOW

Relay*

DLB

M

COOLING FAN

L2

K14

N

L1

K5 K4

L1

K7

K5 K4

K5 K4

LOWER OVEN

BROIL

INNER BROIL

K3

OUTER BROIL

K8

SPEEDON/OFF

HIGH

LOW

COOLING FAN

LOWER OVEN

BAKE & CONVECTION ROAST

BAKE

INNER BROIL

K3

ONLY USED DURING PREHEAT

OUTER BROIL

K8

SPEEDON/OFF

HIGH

LOW

COOLING FAN

DIRECTIONON/OFF

CCW

CW

DLB

M

DLB

M

M

CONVECT FAN

L2

K14

N

L2

K14

N

L1

K5 K4

L1

K10

K5 K4

K5 K4

LOWER OVEN

SELF CLEAN

K7

NOT USED DURING PREHEAT

K7

INNER BROIL

K3

OUTER BROIL

K8

SPEEDON/OFF

LOWER OVEN

CONVECTION BAKE

CONVECTION

K3

ONLY USED DURING PREHEAT

K8

SPEEDON/OFF

DIRECTIONON/OFF

BAKE

HIGH

LOW

BAKE

INNER BROIL

OUTER BROIL

HIGH

LOW

CCW

CW

M

COOLING FAN

M

COOLING FAN

M

CONVECT FAN

L2

K14

DLB

N

L2

K14

DLB

N

All closed switches shown above are closed during the respective cooking cycle. All open switches cycle
during the respective cooking cycle.

Note:

Relay – This relay is external to the control boards and is mounted on the back cover of the unit. This •
relay is connected to the upper plunger switch and opens and closes based on the plunger position.

Element Relay Cycling – All cavity elements cycle during preheat and once the oven cooking •
temperature is reached. However, only the bake, inner broil, and convection elements come on one at a
time (multiple elements are not energized).

Power Sharing Mode – The outer broil elements are disabled when both ovens are in operation. •

Relay/Board Designations – All relays listed above for each oven correspond to their respective oven •
relay boards except for the cooling and convection fans. The cooling fan is located on the upper oven
relay board, and the convection fan is located on the lower oven relay board.

– 45 –

Relay Boards

Note: There is one relay board for each oven.

Lower Oven Relay Board

J20

J21

J7

J

7 Lower Oven: Oven Light, CONVX Fan, Lock

Motor
J16 Lower Oven Door Lock, Sail Switch
J17 Communication Cable, Lower Oven Clean

J16

J17

Broil Bake

J

20 Lower Oven and Upper Oven: Thermal Limit

CONVX

DLB

Switches

J21 Lower Oven and Upper Oven: Door Switches

Upper Oven Relay Board

J7

J

7 Upper Oven: Oven Light, Cooling Fan, Lock

Motor
J16 Upper Oven Door Lock

J16

J17

Broil

J

17 Communication Cable, Upper Oven Clean

Bake DLB

– 46 –

Electronic Oven Control

J

1 Wire Harness to Interface Board

J5 Wire Harness to Interface Board

J1

J5

Electronic Oven Control (Shown attached to Glass Touch Interface)

J1

J5

J

1 Wire Harness to Interface Board

J5 Wire Harness to Interface Board

– 47 –

Diagnostics and Service Information

Control Voltage

WARNING: Components are electrically HOT on control when voltage is connected to oven. To prevent electrical

shock, use extreme caution when diagnosing oven with outer covers removed and power on.

Note: Mode and temperature selection is necessary for operation of relay contacts. This model incorporates
Double Line Break, meaning there is no voltage on the elements when the control is in standby.

Terminals on
ERC (element
terminals are

on top of large

relays)

J20 (Pins 1 to

Pins 3)

J14 to J11 120V (if not, harness may be bad*

J14 to J20 (red

wire)

J14 to Broil

(violet wire on

K3)

J14 to Conv.

(blue wire on

K10 Lwr oven

relay board

only)

J14 to Bake

(yellow wire on

K7)

J14 to DBL

(orange wire

on K14)

Voltage,
standby

No relays

should be

energized in

standby

Voltage, broil

mode active
(either oven)

Only broil and DLB

relay activate

120V (if not, harness may be bad*

120V (if not, harness may be bad*

˜OVAC ˜OVAC (Broil on)

˜240 VAC N/A ˜OVAC (Conv. on)

˜240 VAC ˜240 VAC (Bake

˜240 VAC ˜240 VAC ˜240 VAC

Voltage, bake

upper oven

Broil and bake

elements cycle

˜240 VAC (Broil off)

off)

˜OVAC (Bake on)

Voltage, bake lower oven

Broil and bake elements cycle

convect fan is on

˜OVAC (Broil on)

˜240 VAC (Broil off)

˜240 VAC (Conv. off)

˜240 VAC (Bake off)

˜OVAC (Bake on)

* These wires supply the main power to the control. Check harness if these voltages are not present.

(Continued Next Page)

– 48 –

Wires on J7 (below small relays)

Brown to White 0 ohms when oven light is on
Blue to J11 (Lwr oven relay board only) 120V when convection fan turns CCW
Black jumper to J11 120V when convection fan is on
Red to J11 (Lwr oven relay board only) 120V when convection fan turns CW
Violet with white to J11 120V when broil element is on
Black to J11 120V when oven door latch is activated
White with Black to J11 (Upr oven relay

board only)
White with Red to J11 (Upr oven relay

board only)

120V when cooling fan is in high speed

120V when cooling fan is in low speed

– 49 –

(Continued Next Page)

Service Mode

The oven control has a service mode that can be utilized by the service technician in order to test critical
components and to access error codes. This service mode will help the service technician to quickly identify
failed or improperly operating oven components.

To enter the service mode: To exit the service mode:

1. Press and hold the Upper BAKE pad and the
BROIL pad until “SF” appears in the display.

2. Then press and hold the 1 and 5 pads until
“Product TEST” appears in the display.

Once in the Service Mode, the functionality of
the key pads and the functions of the oven may
be checked using the table below.

Keypad LED Display Oven Function

U/L BAKE On "Product TEST" Turn bake element on
U/L BROIL On "Product TEST" Turn broil elements on
U/L SELF CLEAN On "UnL", "Loc", or "trA"¹ Rotate door lock motor
U/L WARM/PROOF On "Product TEST" Toggle cooling fan speed
U/L DELAY START On Software revision Key Pad Test Only
U/L START On "Product TEST" Key Pad Test Only
U/L COOK TIME On Oven sensor temps² Key Pad Test Only
U/L OVEN LIGHT On All LEDs turn on Turn cavity lights on
U/L CLEAR/OFF "Product TEST" Cancel current function
SLOW COOK On "Product TEST" Key Pad Test Only

Press and hold the Upper START pad for 3 seconds.

Note: If no key is pressed for 5 minutes, the oven
control will automatically exit the Service Mode.

CONVECTION BAKE On "Product TEST" Turn conv. element on
CONVECTION

ROAST
PIZZA On "Product TEST" Key Pad Test Only
TIMER On "Product TEST" Key Pad Test Only
CLOCK On All LEDs turn on Key Pad Test Only
PROBE On Probe temp³ Key Pad Test Only
HELP On Sail switch status Toggle cooling fan speed
NUMBER KEYS 1 2 3 4 5 6 7 8 9 0 Key Pad Test Only

(1) UnL = Unlocked, Loc = Locked, trA = Travel

(2) Open circuit = 930˚F, short circuit = 32˚F

(3) Open circuit = 99˚F, short circuit = 203˚F

On "Product TEST" Turn conv. fan on

– 50 –

Using the Ribbon Cable for Troubleshooting

The ribbon cable allows the technician to inspect several key signals without removing the wall oven from
the cabinet. To access the ribbon cable, remove the ribbon cable from the upper oven door as described in a
previous section. The plastic housing at the end of the ribbon cable is marked with a 1 and 14. These marks
identify the position of the signals within the ribbon cable.

1 DC Common (Ground)
2 LIN Communication Line
3 12VDC
4 Not Used
5 Relay Enable
6 Clean Upper
7 Clean Lower
8 Not Used
9 Probe Signal
10 Probe Ground
11 Lower Oven Sensor Ground
12 Lower Oven Sensor Signal
13 Upper Oven Sensor Ground
14 Upper Oven Sensor Signal

Problem Possible Causes What To Do

Special Features setting

Circuit breaker Verify circuit breaker is not tripped.

12VDC to door

Nothing in the

display

House wiring

12VDC supply

If Special Features can be accessed, verify the clock is not
turned off.

Remove ribbon cable from the upper door.•

If 12VDC is between pin 1 and pin 3, check door wiring •
and display/logic board.

If 12VDC is NOT between pin 1 and pin 3, advance to •
the next step.

Remove the unit from the cabinet.•

Confirm the wiring and power to the conduit is •
correct.

If 12VDC is NOT between pin 1 and pin 3 of J17 on
the main relay board, inspect the wiring harness and
connections; otherwise, replace the lower oven relay
board.

– 51 –

(Continued Next Page)

Problem Possible Causes What To Do

Plunger switch

Relay (upper cavity
only)

If the cavity lights are always on, check the plunger switch
related to the bad cavity.

Test the functions in Service Mode.•

If the cooling fan, sail switch, and lights work properly, •
check the relay and associated wiring.

Test the functions in Service Mode.•

Cooking functions

do not work

Oven cavity lights

not working

properly

Keypad or LED not

working

Wiring or heating
element

Display/logic board

Oven relay board

Plunger switch

Wiring

Oven relay board

Glass touch key panel

Ribbon cable or
display/logic board

If relays click to turn on the heating elements but •
no heat is generated, check the wiring and heating
element resistance.

Test the functions in Service Mode.•

If none of the functions in Service Mode work properly, •
replace the display/logic board.

Test the functions in Service Mode.•

If some of the functions work and others do not, check •
the relay board that is not working.

If the cavity lights are always on, check the plunger switch
related to the bad cavity.

If the lights work properly using the keypad but not
opening and closing the door, check the wiring to J20 on
the lower oven relay board.

If lights do not work for a specific cavity, check the wiring
and relay board associated with that cavity.

If only a single keypad or LED does not work, replace the
glass touch key panel.

If multiple keypads or LEDs do not work, check the ribbon
cable or replace the display/logic board.

– 52 –

Convection Fan Troubleshooting

Problem Possible Causes What To Do

Fan motor buzzes Open capacitor Harness, terminals, or bad capacitor.

Open winding as
indicated by ohm

No fan operation

Fan loud

check red to black and
blue to black (approx.
60 ohms each)

Check voltage CCW
to N when fan is CCW

- should read 120VAC
in Convection Bake.
Also, CW to N when CW
as indicated by ERC
display

Shaft or blade rubbing
on oven liner

Jamb switch NC to C is
open

Loose shaft nut Tighten shaft nut. Do not bend blade.
Loose convect cover

screws or cavity screws

Replace motor.

If no voltages, replace ERC.•

If voltages OK, check harness or winding resistance.•

Loosen screws/re-adjust position/tighten.

Replace jamb switch or check harness.

Tighten screws. Use larger screw if stripped.

Oven Sensor Ohmmeter Test

Remove ribbon cable from the upper oven door. Make resistance measurements of the sensors with the
exposed terminals of the ribbon cable.

Upper Oven
Sensor

Lower Oven
Sensor

Pin 13 to pin 14

Room temp - 1080 ohms
Clean temp - 2650 ohms

Pin 11 to pin 12

– 53 –

General Troubleshooting

Problem Possible Causes What To Do

Oven light does

not work

Oven will not work

Food does not

bake or roast

properly

Food does not broil

properly

Oven temperature

too hot or too cold

Clock and timer do

not work

Oven will not self-

clean

Light bulb is loose Replace the bulb.

A fuse in the home may
be blown or the circuit
breaker is tripped

Oven controls
improperly set

Oven is too hot Allow the oven to cool to below locking temperature.
Oven controls

improperly set
Rack position is

incorrect or the rack is
not level

Incorrect cookware or
cookware of improper
size being used

Oven thermostat needs
adjustment

Oven controls
improperly set

Improper rack position
used

Cookware not suited
for broiling

The probe is plugged
into the outlet in the
oven

In some areas, the
power (voltage) may be
low

Oven thermostat needs
adjustment

A fuse in the home may
be blown or the circuit
breaker tripped

Oven controls
improperly set

The oven temperature
is too high to set a self­clean operation

Oven controls
improperly set

The probe is plugged
into the outlet in the
oven

Replace the fuse or reset the circuit breaker.

See the Using the Upper and Lower Ovens section.

See the Using the Upper and Lower Ovens section.

See the Using the Upper and Lower Ovens section.

See the Using the Upper and Lower Ovens section.

See the Adjusting the Upper or Lower Oven Thermostat
section.

Make sure you touch the BROIL HI/LO pad.

Adjust the rack position.

For best results, use a pan designed for broiling.

Unplug and remove the probe from the oven.

Preheat the broil element for 10 minutes.•

Broil for the longest period of time recommended.•

See the Adjusting the Upper or Lower Oven Thermostat
section.

Replace the fuse or reset the circuit breaker.

See the Using the Clock, Kitchen Timer, and Control Lock
section.

Allow the oven to cool and reset the controls.

See the Using the Self-Cleaning Upper and Lower Ovens
section.

Remove the probe from the oven.

– 54 –

(Continued Next Page)

Problem Possible Causes What To Do

This is the sound of

"Crackling" or

"popping" sound

Excessive smoking

during a clean

cycle

Oven door will not
open after a clean

cycle

Oven not clean

after a clean cycle

"LOCKED" flashes

in the display

"LOCKED" is on

when you want to

cook

"F - and a number

or letter" flash in

the display

"LOCKED" appears

in the oven display

Control signals

after entering

cooking time or

start time

Display goes blank

Display flashes Power failure Reset the clock.

Unable to get the

display to show

"SF"

"Probe" appears in

the display

the metal heating and
cooling during both the
cooking and cleaning
functions

Excessive soil

Oven too hot Allow the oven to cool below locking temperature.

Oven controls not
properly set

Oven was heavily
soiled

The self-clean cycle
has been selected, but
the door is not closed

The oven door is
locked because the
temperature inside the
oven has not dropped
below the locking
temperature

There is a function error
code

The controls have been
locked

You forgot to enter a
bake temperature or
cleaning time

A fuse in the home may
be blown or the circuit
breaker tripped

The clock is in the
black-out mode

Oven control pads were
not touched properly

This is reminding
you to enter a probe
temperature after
plugging in the probe

This is normal.

Touch the CLEAR/OFF pad. Open the windows to rid the
room of smoke. Wait until "LOCKED" goes off. Wipe up the
excess soil, and reset the clean cycle.

See the Using the Self-Cleaning Upper and Lower Ovens
section.

Clean up heavy spill-overs before starting the clean cycle.
Heavily soiled ovens may need to self-clean again or for a
longer period of time.

Close the oven door.

Touch the CLEAR/OFF pad. Allow the oven to cool.

Disconnect all power to the oven for at least 30 seconds,
and then reconnect power. If the function error code
repeats, call for service.

See the Using the Clock, Kitchen Timer, and Control Lock
section to unlock.

Touch the BAKE pad and desired temperature or the SELF
CLEAN HI/LO pad and desired clean time.

Replace the fuse or reset the circuit breaker.

See the Special Features of the Oven Control section.

The BROIL HI/LO pad and the BAKE pad must be touched
at the same time and held for 3 seconds.

Enter a probe temperature.

– 55 –

(Continued Next Page)

Problem Possible Causes What To Do

Power outage,

clock flashes

Steam from the

vent

Burning or oily

odor emitting from

the vent

Strong odor

Fan noise

Oven racks are
difficult to slide

Power outage or surge

When using the ovens,
it is normal to see
steam coming out of
the oven vents. As the
number of racks or
amount of food being
cooked increases,
the amount of visible
steam will increase

This is normal in a new
oven and will disappear
in time

An odor from the
insulation around the
inside of the oven is
normal for the first few
times the oven is used

A convection fan may
automatically turn on
and off

The racks were cleaned
in a self-clean cycle

Reset the clock. If the oven was in use, you must reset it
by touching the CLEAR/OFF pad, setting the clock, and
resetting any cooking function.

This is normal.

To speed the process, set a self-clean cycle for a minimum
of 3 hours. See the Using the Self-Cleaning Oven section.

This is temporary.

This is normal. To maximize cooking evenness, the fan •
is designed to operate in both directions, with a pause
in between.

The convection fan will operate during preheat of •
the bake cycle. The fan will turn off after the oven is
heated to the set temperature. This is normal.

Apply a small amount of vegetable oil to a paper towel
and wipe the edges of the oven racks with the paper
towel. Do not spray with Pam® or other lubricant sprays.

– 56 –

Error Codes

Access the ERC failure codes by pressing the UPPER START pad and the CLOCK pad for 3 seconds.

To clear the fault codes, press the UPPER COOK TIME pad and the UPPER DELAY START pad for 3 seconds.
The oven may stop operating but not immediately give and F code on the display.

FAILURE

CODE

F0
F2

F3

F4

MEANING CAUSE/CORRECTION

Glass touch key pad failure Replace glass touch key pad.
Oven temperature inside oven cavity as measured by

the sensor:

Unlocked:

>650° (2237 ohms)

Locked:

>915°F (2724 ohms)

Open oven sensor (over 2850 ohms) Check for bad signal using Service Mode.•

Shorted oven sensor (under 950 ohms)

Check for bad signal using Service Mode.•

Remove the ribbon cable from the upper •
door and measure resistance:

Upper = Pins 13/14; Lower = Pins 11/12•

If resistance is high, replace the oven sensor.•

If resistance is okay, look for damaged •
harness terminals or replace the display/
logic board.

Remove the ribbon cable from the upper •
door and measure resistance:

Upper = Pins 13/14; Lower = Pins 11/12•

If resistance is high, replace the oven sensor.•

If resistance is okay, look for damaged •
harness terminals or replace the display/
logic board.

Check for bad signal using Service Mode.•

F5
F7

F8
F9

FC

Display/logic board failure
Shorted key

EEPROM failure
Sail switch error

Door lock error

Remove the ribbon cable from the upper •
door and measure resistance.

Upper = Pins 13/14; Lower = Pins 11/12•

If resistance is low, replace the oven sensor.•

If resistance is okay, look for damaged •
harness terminals or replace the display/

logic board.
Replace the display/logic board.
Determine if problem is with glass touch keypad

or display/logic board by disconnecting keypad
cable and power up control. If no F7 code,
problem is with glass touch keypad.

Replace the display/logic board.
Check the sail switch and cooling fan using

Service Mode.
Check the door lock motor using Service Mode.

– 57 –

Schematics and Wiring Diagrams

WARNING: Disconnect electrical power before servicing.
Caution: Label all wires prior to disconnection. Wiring errors can cause improper and dangerous operation. Verify

operation after servicing.

– 58 –

(Continued Next Page)

Wiring Diagram, High Voltage Circuits

BK

1HARNESS WIRE PLUNGER7

QTYDESCRIPTIONI.D.

1HARNESS WIRE MAIN LWR1

1HARNESS WIRE MAIN UPR2

1HARNESS WIRE SIGNAL LWR3

1HARNESS WIRE SIGNAL UPR4

1RELAY5

1HARNESS RELAY UPPER6

SEE SHEET 5 FOR

O

BK

1

1

W

SENSOR

UPR OVEN

WIRING DIAGRAM - HIGH VOLTAGE CIRCUITS

W

GY

BR+W

3

1

2

3

2

1

W

BR

GY

7

GY

BR

JAMB SWITCH

CONNECTOR DETAILS

BK

3

1

2

3

1

2

Y

BU

LOCK MTR

UPR OVEN

BK

2

2

W

R

W

BK

3

1

2

1

3

2

R

BK

W

W

(UPR DOOR SENSE)

GLASS TOUCH INTERFACE

BTM

R

BK

SEE SHEET 5 FOR DETAILS

1

W

BU

3

2

1

6

GND TO

BK

5
4
3
2
1

J16

CONTROL

LOWER OVEN

1

GY

3

R

Y

TOP

R

R+BU

R+BU

6

6

5

5

4

4

BR+W

UPR OVN

BROIL ELEM

3

1

R

CABINET BACK

LIGHT

UPR OVEN

CABLE

RIBBON

DISPLAY BOARD

1

9
8
7
6
5
4
3
2
1

J17

3

2

1

R+BU

GY+W

Y

9

7

J1

BK+W

O

BK

BR+W

BK

BK

B

A

BR+W

TO CONDUIT

BK

BK

8

W

W

N

O+BK

DLB

CONVX

BAKE

BROIL

R

BU+W

Y+W

O

PR+W

O

L1

BK+W

1

BK+W

PR+W

BK

R+O

BK

5

GN

W

1

2

2

1

PR

PR

O

O

5

1

2

2

1

BR

BR

8

J5

1

BU+W

W

BR+W

12

PR

PR

3

1

2

GND TO

5

4

6

CABINET BACK

Y

O

3

Y

O

2

5

4

6

3

1

2

1

PR

PR

W

R

BK

R

SEE SHEET 5 FOR

CONNECTOR DETAILS

LIGHT

UPR OVEN

2

BAKE ELEM

1

2

2

1

BR

BK

R+W

R

1

2

3

UPR OVEN

1

2

BK

6

5

4

4

5

6

1

2

LWR OVEN

LIMIT

SWITCH

9

8

7

7

8

9

LIGHT

BR

BK

5
4
3
2
1

J16

CONTROL

Y

O

R

R

R

BK

9
8
7
6
5
4
3
2
1

O

J17

BK

UPPER OVEN

7

1

4

8

2

5

6

9

3

3

9

6

5

2

8

4

1

7

BK

R

R

BK+W

W

R

Y+W

W

1

4

2

5

6

3

6

3

258

147

BK+W

W

R

Y+W

W

BK

W

W

R+BU

O

Y

BK

PR

7

8

9

9

DLB

BAKE

BROIL

L1

PR
BK

W+R

BK

W+BK

W

BR

LWR OVN

BROIL ELEM

SAIL

SWITCH

R

GY

1

1

BK

BK

GY+W

PR+W

PR+W

GY+W

R

N

SEE SHEET 5 FOR

CONNECTOR DETAILS

4

Y+BK

TOP

BTM

O+BK

LOCK MTR

LWR OVEN

BK

1

12

BK

CAPACITOR

PR+W

BU+W

PR+W

BU+W

PR+W

O

2

2

BU+W

BR

PR+W

PR+W

BR+W

BU+W

CONVX

BU+O

BK

1

4

2

5

6

3

6

3

258

147

BU+O

BK

R+O

R+O

ELEM

W+BK

W+BK

BU+W

O

O

W+R

7

8

9

9

O+BK

W+R

1

2

BK

2

1

W

W

BK+W

BU+O

R+O

R

BU

GY

3

1

2

1

3

2

GY

R+O

BU+O

1

O

R

LIMIT

R

SWITCH

R
R

3

BK

CABLE

RIBBON

1

14

1

FOR DETAILS

SEE SHEET 5

14

INTERFACE BOARD

PLUG CONNECTOR

* NOT ALL PARTS ARE CATALOGUED

Y+BK

BU+BK

3

1

2

3

1

2

BK

BK

BLOWER

F

FAN

LWR OVEN

LIGHT

LWR OVEN

BAKE ELEM

BR

BK

1

2

2

1

W

1

1

BK

BK

1

1

W

2

2

BK

BK

Y+W

O
O

LWR OVEN

2

2

MEAT

SENSOR

PROBE

W+R

BK

W+BK

3

1

2

1

3

2

W

W+R

W+BK

W

GY

BR

W

GY

BR

3

1

2

2

1

3

W

GY+W

JAMB SWITCH

(LWR DOOR SENSE)

– 59 –

(Continued Next Page)

Wiring Diagram, Low Voltage Circuits

WIRING DIAGRAM - LOW VOLTAGE CIRCUITS

– 60 –

(Continued Next Page)

Wiring Diagram, Low Voltage Wiring Harness

WIRING DIAGRAM - LOW VOLTAGE WIRING HARNESS

– 61 –

Warranty

All warranty service provided by our Factory Service Centers,

®

or an authorized Customer Care

technician. To schedule
service, on-line, visit us at ge.com, or call 800.GE.CARES
(800.432.2737). Please have serial number and model number
available when calling for service.

For The Period Of: GE Will Replace:

One Year Any part of the oven which fails due to a defect in materials or workmanship.

From the date of the During this limited one-year warranty, GE will also provide, free of charge, all labor
original purchase and in-home service to replace the defective part.

What GE Will Not Cover:

Service trips to your home to teach you how to use
the product.

Improper installation, delivery or maintenance.

Failure of the product if it is abused, misused,
or used for other than the intended purpose
or used commercially.

Replacement of house fuses or resetting of circuit
breakers.

Damage to the product caused by accident, fire, floods
or acts of God.

Incidental or consequential damage caused by possible
defects with this appliance.

Damage caused after delivery.

Product not accessible to provide required service.

EXCLUSION OF IMPLIED WARRANTIES―Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized
GE Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney
General.

Warrantor: General Electric Company. Louisville, KY 40225

– 62 –