GE Profile PDW8900 Series, Profile PDW9700 Series, Profile PDW9900 Series Owner's Manual

PDW8900 Series
PDW9700 Series
PDW9900 Series

Owner’s Manual

Dishwashers

165D4700P324 49-55004 12-05 JR

Safety Instructions . . . . . . . . . . 2, 3

Operating Instructions

Care and Cleaning . . . . . . . . . . . . . . . . 15

Control Panel and Settings . . . . . . . 4–7

Flashing Display Lights . . . . . . . . . . . . . .7

Loading Place Settings . . . . . . . . . . . . 14

Loading the Racks . . . . . . . . . . . . . 12–14

Using the Dishwasher . . . . . . . . . . .8–11

Troubleshooting Tips . . . . . 16–18

Consumer Support

Consumer Support . . . . . . . . . . . . . . . .24

Product Registration . . . . . . . . . . .19, 20

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 23

ge.com

Write the model and serial
numbers here:

Model # __________________

Serial # __________________

You can find them on the tub wall
just inside the door.

GE Profile

™

2

Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING —
SAVE THESE INSTRUCTIONS

WARNING!

For your safety, the information in this manual must be followed to minimize the risk of fire
or explosion, electric shock, and to prevent property damage, personal injury, or death.

WATER HEATER SAFETY

PROPER INSTALLATION AND MAINTENANCE

This dishwasher must be properly installed and located in accordance with the Installation
Instructions before it is used. If you did not receive an Installation Instructions sheet with
your dishwasher, you can receive one by visiting our website at ge.com.

■ Contents washed in Anti-bacterial mode, if
available, may be hot to the touch. Use care
before handling.

■ Using a detergent that is
not specifically designed
for dishwashers will cause
the dishwasher to fill with
suds.

■ If your dishwasher is connected to a
wall switch, ensure that the switch is
on prior to use.

■ On dishwashers with electronic controls,
if you choose to turn the switch off
between wash cycles, allow 5-10 seconds after
turning the switch on before touching
START/RESET to allow the control to reboot.

■ Non-Dishware Items: Do not wash items such
as electronic air cleaner filters, furnace filters and
paint brushes in your dishwasher. Damage to
dishwasher and discoloration or staining of
dishwasher may result.

■ Close supervision is necessary if this appliance
is used by or near children.

■ Load light, plastic items so they will not
become dislodged and drop to the bottom
of the dishwasher—they might come into
contact with the heating element and be
damaged.

■ Connect to a grounded metal, permanent wiring
system; or run an equipment-grounding
conductor with the circuit conductors and
connect to the equipment-grounding terminal
or lead of the appliance.

■ Improper connection of the equipment-grounding
conductor can result in a risk of electric shock.
Check with a qualified electrician or service
representative if you are in doubt whether the
appliance is properly grounded.

■ Dispose of discarded appliances and shipping
or packing material properly.

■ Do not attempt to repair or replace any part
of your dishwasher unless it is specifically
recommended in this manual. All other servicing
should be referred to a qualified technician.

■ To minimize the possibility of electric shock,
disconnect this appliance from the power supply
before attempting any maintenance.

NOTE: Turning the dishwasher off does not
disconnect the appliance from the power supply.
We recommend having a qualified technician
service your appliance.

WARNING!

CAUTION: To prevent minor injury or property damage

Under certain conditions, hydrogen gas may be produced in a water heater that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE.

If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury
by turning on all hot water faucets and allow them to run for several minutes. Do this before using any
electrical appliance which is connected to the hot water system. This simple procedure will allow any built­up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance
during this process.

WARNING! RISK OF CHILD ENTRAPMENT

PROPER DISPOSAL OF THE DISHWASHER

Junked or abandoned dishwashers are dangerous…
even if they will sit for “just a few days.” If you are
getting rid of your old dishwasher, please follow
the instructions below to help prevent accidents.

Before You Throw Away Your Old Dishwasher

Take off the door of the washing compartment or
remove the door latch (as shown).

NOTE: PDW9700 and PDW9900 Series models also
have a latch screw which must be removed (Step 1)
as shown.

Consumer Support

Troubleshooting TipsOperating InstructionsSafety Instructions

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3

(on some
models)

■ Use this appliance only for its intended purpose
as described in this Owner's Manual.

■ Use only powder, tabs, liquid detergents or rinse
agents recommended for use in a dishwasher and
keep them out of the reach of children. Cascade®,
Cascade®Complete and Electrasol®Automatic
Dishwashing Detergents, and Jet-Dry®and

Cascade Rinse Aid®rinse agents have been

approved for use in all GE dishwashers.

■ Locate sharp items so that they are not likely
to damage the door seal.

■ Load sharp knives with the handles up to reduce
the risk of cut-type injuries.

■ Do not wash plastic items unless marked
dishwasher safe or the equivalent. For plastic
items not so marked, check the manufacturer's
recommendations.

■ Do not touch the heating element during or
immediately after use.

■ Do not operate your dishwasher unless all
enclosure panels are properly in place.

■ Do not tamper with controls.

■ Do not abuse, sit on or stand on the door or dish

rack of the dishwasher.

■ Do not allow children to play around dishwasher
when opening or closing door due to the possibility
of small fingers being pinched in door.

■ Do not discard a dishwasher without first removing
the door of the washing compartment.

■ Do not store or use combustible materials, gasoline
or other flammable vapors and liquids in the
vicinity of this or any other appliance.

■ Do not allow children to play with, on or inside this
appliance or any discarded appliance.

WARNING!

When using your dishwasher, follow basic precautions,
including the following:

READ AND FOLLOW THIS SAFETY INFORMATION
CAREFULLY.

SAVE THESE INSTRUCTIONS

4

Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips

About the dishwasher control panel.

You can locate your model number on the tub wall just inside the door. Throughout this manual, features and appearance may vary from your model.

Control Settings

Status Indicator Lights (Indicators vary by models)

The Status display tells you what is happening while the dishwasher is in operation and may flash,
indicating a malfunction. The lights will come ON indicating the sequence of the dishwasher operation.

LOW DETERGENT Displayed when the SmartDispense needs to be refilled with liquid or gel automatic

dishwasher detergent.

SENSING Displayed while the Clean Sensor™is measuring the amount of soil and temperature

of water. The dishwasher will adjust the selected cycle to achieve optimal performance.

WASHING Displayed during prewash, main wash and rinse periods.

DRYING Displayed during HEATED DRY.

SANITIZED Displayed when cycle has met sanitization conditions.

CLEAN Displayed when a wash cycle is complete.

Time Remaining Display (on some models)

During operation, the display shows the minutes remaining until the cycle is complete. The display may
adjust the remaining time while the Sensing light is on. The time displayed at the start of each cycle may
change from the factory setting as the unit customizes itself to home use. During a delay start, the display
will show hours of time remaining until the cycle starts.

Selections

PDW8900 Series: Press the pad for the desired wash cycle.
PDW9700 and PDW9900 Series: Use the Arrow Pads to scroll through the wash cycles.

NOTE: All cycle times and water usage information contained in the following section are approximate
values only. Actual results will depend on several factors, including but not limited to, inlet temperature,
household water pressure and turbidity of the wash water.

The light above or next to the selected pad will be ON to indicate which WASH CYCLE has been selected.

ANTI-BACTERIA Heavy 7.8 gal., 105 min.

Medium 6.7 gal., 95 min.
Light 5.6 gal., 85 min.

This cycle raises the water temperature in the final rinse to sanitize your dishware. The
cycle length will vary depending on the temperature of your inlet water.

NOTE: The Anti-Bacteria cycle is monitored for sanitization requirements. If the cycle is
interrupted during or after the main wash portion or if the incoming water temperature is
so low that adequate water heating cannot be achieved, the sanitizing conditions may
not be met. In these cases, the sanitized light will not illuminate at the end of the cycle.

NOTE: NSF-certified residential dishwashers are not intended for licensed food
establishments

.

3

2

1

1

2

3 45

6

PDW8900 Series

5

62 43

1

PDW9700 Series and PDW9900 Series

A

NTI-BACTERIAL

C

OOKWARE

N

ORMAL

S

PEED CYCLE

C

HINA CYCLE

P

LASTIC CYCLE

S

INGLE RACK WASH

R

INSE ONLY

LOW DETERGENT

S

ENSING

W

ASHING

D

RYING

S

ANITIZED

C

LEAN

Smart Dispense

5

Consumer Support

Troubleshooting TipsOperating InstructionsSafety Instructions

ge.com

Selections (continued)

COOKWARE Heavy 8.9 gal., 80 min.

(POTS & PANS) Medium 7.8 gal., 70 min.

Light 6.7 gal., 60 min.

This cycle is meant for heavily soiled dishes or cookware with dried-on or baked-on soils.
This cycle may not remove burned-on foods. Everyday dishes are safe to be used in
this cycle.

NORMAL WASH Heavy 7.8 gal., 75 min.

Medium 6.7 gal., 65 min.
Light 4.5 gal., 50 min.

This cycle is for medium/heavily soiled dishes and glassware.

SPEED CYCLE 6.7 gal., 35 min.

This cycle is for everyday dishes and glassware.

CHINA CRYSTAL 6.7 gal., 35 min.

This cycle is for lightly soiled china and crystal.

PLASTICS CYCLE Heavy 6.7 gal., 115 min.

Medium 5.6 gal., 105 min.
Light 4.5 gal., 85 min.

The longer time for this cycle includes a built-in drying portion that is specifically
designed to reduce the risk of melting plastic items and improve plastic drying.
For removing red tomato-based stains, GE recommends the use of Cascade

®

Plastic Booster™.

SINGLE RACK WASH Heavy 6.1 gal., 45 min.

(on upper rack only) Medium 5.1 gal., 35 min.

Light 4.1 gal., 30 min.
This cycle washes lightly soiled dishes on the upper rack only.

RINSE ONLY 2.3 gal., 10 min.

For rinsing partial loads that will be washed later. Do not use detergent with this cycle.

NOTE: On the PDW8900 Series models, the CHINA CRYSTAL/PLASTICS selector is a toggle pad; toggle the
pad until the desired cycle is indicated.

NOTE: This dishwasher is equipped with a CleanSensor™with automatic temperature control; therefore,
cycle length and time may vary depending on soil and temperature conditions.

NOTE: Only the Anti-Bacteria cycle has been designed to meet the requirements of Section 6, NSF 184 for
soil removal and sanitization efficacy.

Enhancements

The light above the selected pad will be ON to indicate which ENHANCEMENT has been selected.

DELAY HOURS You can delay the start of a wash cycle for up to 24 hours (depending on model). Press

the DELAY START pad to choose the number of hours you want to delay the start of
the cycle; then press START/RESET.

After closing the door, the machine will count down and automatically start at the
correct time.

NOTE: To cancel the DELAY START selection before the cycle begins, press the DELAY
START pad until the display shows the estimated cycle time for the selected cycle

in minutes.

4

3

6

Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips

Enhancements (continued)

ADDED HEAT When selected, the cycle will run longer with heating element on to improve both wash

(EXTRA HOT WASH) and dry performance.

NOTE: Cannot be selected with RINSE ONLY cycle.

PRE WASH For use with heavily soiled and/or dried-on, baked-on soils. This option MUST be

(on some models) selected PRIOR to starting the cycle. This option adds 15 minutes to the cycle time.

NOTE: Cannot be selected with RINSE ONLY cycle.

HEATED DRY Shuts off the drying heat option. Dishes will air dry naturally (PDW8900 Series) or

Light Off fan dry (PDW9700 and PDW9900 Series) to save energy.

HEATED DRY Turns the heating element on for fast drying. This will extend the total cycle time by 15

minutes for the ANTI-BACTERIAL cycle, 8 minutes for the SPEED cycle, 15 minutes for
the PLASTICS cycle, 30 minutes for the CHINA CRYSTAL cycle, and 38 minutes for all
other cycles.

NOTE: Cannot be selected with RINSE ONLY cycle.

LOCK You can lock the controls to prevent any selections from being made. Or you can lock

the controls after you have started a cycle.

Children cannot accidentally start dishwasher by touching pads with this option
selected.

To unlock the dishwasher controls, press and hold the HEATED DRY pad for 3 seconds.
To lock the dishwasher, press and hold the HEATED DRY pad for 3 seconds. The light
above the LOCK pad will turn off.

RESET To change a cycle after washing starts…

PDW8900 Series: Touch the START/RESET pad to cancel the cycle. The START/RESET light

will flash while the water is pumped out if needed. This takes approximately 2 minutes.
PDW9700 and PDW9900 Series: Open the door slowly to prevent splash-out. Touch

the START/RESET pad to cancel the cycle. If the START/RESET light is flashing, close
the door until the water pumps out (this takes approximately 2 minutes) and the light
stops flashing.

When the light stops flashing, the dishwasher can be reprogrammed and restarted.

Start

PDW8900 Series

Close the dishwasher door and select the cycle and desired enhancements. Touch the START/RESET
pad to begin the cycle. Water fill begins immediately, and approximately 60 seconds later the wash
action begins.

When the dishwasher door is fully closed, the control panel lights will display the last settings you
selected. If you don’t want to change any of the settings, simply touch the START/RESET pad to begin
the cycle.

If the door is closed, the indicator lights will turn off if the START/RESET pad is not selected within 5 minutes.
To activate the display, open and close the door or press any pad.

PDW9700 and PDW9900 Series

After selecting the cycle and desired enhancements, touch the START/RESET pad to ready the
dishwasher to begin the cycle. Close the door to start the cycle or begin the DELAY START countdown.
When the cycle starts, the water fill begins and approximately 60 seconds later the wash action begins.

The dishwasher will always display your last selection and enhancements. If you don’t want to change
the settings, simply touch the START/RESET pad to ready the dishwasher and close the door to begin
the cycle.

Also, if a power failure occurs NORMAL and HEATED DRY will automatically be programmed. Make any
new selections and touch the START/RESET pad to begin the new cycle.

If the door is opened, the indicator lights will turn off if the START/RESET pad is not selected within
5 minutes. To activate the display, open and close the door or touch any pad.

5

4

About the dishwasher control panel.

7

Consumer Support

Troubleshooting TipsOperating InstructionsSafety Instructions

Flashing display lights.

Status Indicator Lights What It Means

START/RESET Cycle has been interrupted by pressing the START/RESET pad. Light will quit

flashing after the dishwasher automatically drains out the water.

Recommended dishwasher products.

GE recommends the following products for use in its
dishwashers:

■ For your Manual Washer Dispenser, Cascade

®

and Electrasol® powder, liquid or gel automatic
dishwasher detergents are approved.

■ For your SmartDispense Detergent Dispenser, use
only the recommended detergents listed on page
10 of this manual.

■ Jet Dry®and Cascade Crystal Clear®to remove

spots and prevent new film buildup on your dishes,
glasses, flatware, cookware and plastic.

■ Cascade®Plastic Booster™to remove red staining

inside your dishwasher that can come from some
tomato-based stains.

■ Only use liquid or gel automatic dishwasher
detergent in the SmartDispense.

■ Cerama Bryte®Stainless Steel Appliance Cleaner

to clean the stainless steel panel of GE and Profile

™

stainless exterior dishwashers.

■ Jet Dry®Dishwasher Cleaner to help remove

some hard water mineral stains that can occur
in hard water conditions.

Clean

PDW8900 Series

The CLEAN light is illuminated when the selected cycle and enhancements are complete. The light will
stay ON until a pad is pressed or the door is opened and then closed.

PDW9700 and PDW9900 Series

The CLEAN light is illuminated and a double beep will sound when the selected cycle and enhancements
are complete. You may remove the dishes at any time. Note the high-efficiency fan will run quietly for 30
minutes to 4 hours (depending on selected cycle) after the CLEAN light is illuminated to continue drying
the dishes. The fan can be turned off by opening the door and pressing any keypad.

NOTE: To turn off the audible end-of-cycle signal (or re-activate it if it was previously disengaged), press
the HEATED DRY pad 5 times within 3 seconds. A triple beep will sound to indicate the end-of-cycle beep
option has been toggled.

NOTE: If you are not using the SmartDispense and you want to turn the LOW DETERGENT LED light off,
press the ADDED HEAT pad 5 times within 3 seconds. You will hear three beeps, then the light will go off.
You can turn the light back on by pressing the ADDED HEAT pad 5 times within 3 seconds.

6

ge.com

8

Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips

Using the dishwasher.

The entering water should be at least 120°F and not more than 150°F for effective cleaning and to
prevent dish damage. Check the water temperature with a candy or meat thermometer. Turn on the
hot water faucet nearest the dishwasher, place the thermometer in a glass and let the water run
continuously into the glass until the temperature stops rising.

Check the Water Temperature

Jet-Dry®or Cascade Crystal Clear®rinse agent improves drying, removes spots and prevents new

film buildup on your dishes, glasses, flatware, cookware and plastic.

Use Jet-Dry®or Cascade Crystal Clear®Rinse Agent

Filling the Dispenser

The rinse agent dispenser holds 3.5 oz. of rinse agent .
Under normal conditions, this will last approximately
one month. Try to keep it full, but do not overfill.

Make sure the dishwasher door is fully open.

Turn the dispenser
knob to the left and
lift it out.

Add rinse agent until
the indicator window
looks full.

Clean up any spilled
rinse agent with a
damp cloth.

Replace the dispenser cap.

Rinse Aid Setting

The amount of rinse agent released into the final
wash can be adjusted. The factory setting is at the
midpoint. If there are rings of calcium (hard water)
spots on dishes, try a higher setting. If there is
foaming, use a lower setting.

To adjust the setting:

Remove the dispenser cap;
then turn the adjuster
counterclockwise to
increase the amount
of rinse agent or
clockwise to reduce
the amount of rinse agent.

5

4

3

2

1

Rinse agent
adjuster

■ No prerinsing of normal food soil is required.

■ Scrape off hard soils, including bones, toothpicks,

skins and seeds.

■ Remove large quantities of any remaining food.

■ Remove leafy vegetables, meat trimmings and

excessive amounts of grease or oil.

■ Remove acidic food soils.

Dish Preparation Prior to Loading

Indicator
window

Dispenser cap

Your dishwasher comes equipped with an automatic
liquid dishwasher detergent dispenser (SmartDispense)
and a Manual Washer dispenser. You can use either of
these dispensers but don’t use both at the same time.

The cover of the main wash section will open during the
wash cycle. If you are using the SmartDispense, leave the
cover of the main wash section dispenser open before
starting the cycle.

For the Manual Washer Dispenser, Cascade®and

Electrasol®Automatic Dishwashing Detergents have

been approved. Keep your detergent fresh and dry. Don’t
put powder detergent into the Manual Washer Dispenser
until you are ready to wash dishes.

Manual Washer Dispenser

The amount of detergent to use depends on whether
your water is hard or soft. With hard water, you need
extra detergent. With soft water, you need less detergent.

Protect your dishes and dishwasher by contacting your
water department and asking how hard your water is.
Twelve or more grains is extremely hard water. A water
softener is recommended. Without it, lime can build up
in the water valve, which could stick while open and
cause flooding. Too much detergent with soft water
can cause a permanent cloudiness of glassware,
called etching.

Use the information in the table below as a guideline
to determine the amount of automatic dishwasher
detergent to place in the dispenser. You may use powder,
liquid, gel or tablet in this dispenser.

When using automatic dishwashing detergent tablets,
simply place one tablet in the main wash section
and close.

For heavily-soiled loads, use the Pots and Pans or Heavy Wash
cycle and add a little extra detergent .

DO NOT USE HAND DISH DETERGENT

NOTE: Using a detergent that is not specifically designed

for dishwashers will cause the dishwasher to fill with suds.
During operation, these suds will spill out of the
dishwasher vents, covering the kitchen floor and making
the floor wet .

Because so many detergent containers look alike,
store the dishwasher detergent in a separate space
from all other cleaners. Show anyone who may use the
dishwasher the correct detergent and where it is stored.

While there will be no lasting damage to the dishwasher,
your dishes will not get clean using a dishwashing
detergent that is not formulated to work with
dishwashers.

Consumer Support

Troubleshooting TipsOperating InstructionsSafety Instructions

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Soft

Medium

Soft

Medium

Hard

Extremely

Hard

Manual Washer Dispenser

Detergent Cups to Fill

15 cup or fill cup to first line

25 cup or fill cup to second line

15 and 25 cups or

fill main wash cup

15, 25 cups and the open cup

or fill both Main Wash and

Pre Wash cup

Number

of Grains

Less than 4

4 to 8

8 to 12

Greater

than 12

9

PRE

MAIN WASH

WASH

10

Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips

Using the dishwasher.

This dishwasher contains a SmartDispense feature
which automatically dispenses liquid dishwasher
detergent into each cycle based on soil level and
water hardness.

To utilize the SmartDispense Detergent Dispenser,
it must first be filled. Use ONLY the following liquid
(or gel) automatic dishwasher detergents in your
SmartDispenser:

Electrasol

®

Cascade

®

(Cascade Complete®is not recommended)

CAUTION!

Using other detergents than those listed above can
result in degraded wash performance and/or issues
with the performance of the SmartDispense system.

CAUTION!Absolutely do not add

powder detergent, tablets or any liquid soap or
detergent normally used for washing hands or dishes
in a sink. Only use liquid or gel automatic detergent
specifically designed for use in an automatic
dishwasher.

To open the dispenser for filling, push down and turn
the blue cap counterclockwise until the cap comes off.

Set the door at a comfortable angle to fill the
dispenser (or all the way open if you prefer).

Aim the detergent bottle at the opening in the door
and begin to fill.

The dispenser will hold 45 oz of liquid dishwasher
detergent (standard size bottle).

When full, replace the cap and turn clockwise until
tight. If residue is left on the door, it will be washed
off in the next cycle. Tighten cap until sealed.

An indicator light will turn on to notify you when the
dispenser needs to be filled again. After filling, the light
will not turn off until the door is closed. A full dispenser
will last approximately 2 months for the average user.

SmartDispense Detergent Dispenser

Light will
turn on
when
time to
refill

Turn clockwise.

CAUTION!

SmartDispense

LOW DETERGENT

S

ENSING

W

ASHING

D

RYING

S

ANITIZED

C

LEAN

NOTE: Using a detergent that is not specifically
designed for dishwashers will cause the dishwasher to
fill with suds. During operation, these suds will spill out
of the dishwasher vents, covering the kitchen floor and
making the floor wet.

Because so many detergent containers look alike,
store the dishwasher detergent in a separate space
from all other cleaners. Show anyone who may
use the dishwasher the correct detergent and
where it is stored.

While there will be no lasting damage to the
dishwasher, your dishes will not get clean using
a dishwashing detergent that is not formulated
to work with dishwashers.

Before You Use Your SmartDispense
Detergent Dispenser

Prior to the first use, the dishwasher needs to
be calibrated for water hardness. Please follow
directions below to calibrate the dishwasher to
the hardness of your tap water.

Determine the hardness of your tap water

In the bag containing these instructions, you
should find a water hardness test strip package. Read
the instructions on the package, remove the test strip
and follow the instructions to determine the hardness
level of your tap water. You will use this information to
calibrate your dishwasher to dispense the optimal
amount of detergent.

Water hardness test strip indication

Water hardness calibration

From the standby mode (dishwasher not running
a cycle and the panel lights are on), enter the water
hardness selection mode.

On dishwashers with a 12-button front control panel,
press the COOKWARE and DELAY HOURS pads at the
same time for 3 seconds.

On dishwashers with a 7-button top control panel,
press the “Up” Arrow Pad and DELAY HOURS
pad at the same time for 3 seconds.

Once in the water hardness calibration mode, the
3-digit display will appear and display a number from
1 to 5. If the water hardness has never been entered,
the display will show 5. Otherwise, it will show the
hardness previously entered. The “Up” or “Down”

Arrow Pads, on the top control panel, may be
pressed to change the value shown on the display.
The COOKWARE and NORMAL pads, on the front
control panel, may be pressed to change the value
shown on the display. Set the value according to the
table at left as determined from the water hardness
test strip.

Press the START/RESET pad to return the control to
Standby mode and save the last displayed value as
the new water hardness value. Calibration is complete.

You should recalibrate the dispenser if water
conditions change, for example, if a water softener
system is added or removed from your home.

Consumer Support

Troubleshooting TipsOperating InstructionsSafety Instructions

ge.com

SmartDispense Detergent Dispenser (Cont.)

11

12-Button Front Control Panel

7-Button Top Control Panel

0 RED

1 RED

2 RED

3 RED

4 RED

1

2

3

4

5

SOFT

HARD

Value to Enter

into Dishwasher

DO NOT USE HAND DISH DETERGENT

Smart Dispense

LOW DETERGENT

D

NTI-BACTERIAL

C

OOKWARE

NORMAL

CHINA CYCLE
PLASTIC CYCLE

RINSE ONLY

SINGLE RACK WASH

SPEED CYCLE

A

RYING

S

ENSING

S

ANITIZED

W

ASHING

C

LEAN

Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips

12

Loading the dishwasher racks.

For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware
baskets may vary from your model.

Upper Rack

Although the upper rack is for glasses, cups
and saucers, pots and pans can be placed
in this rack for effective cleaning. Cups and
glasses fit best along the sides. This is also
a secure place for dishwasher plastics.

The utility shelf (on some models) may be
placed in the up or down position to add
flexibility. A wine glass holder (on some
models) secures wine glasses for best
washability.

Some models have contoured metal cup
shelves that can secure up to 12 wine glasses
(as shown).

Some models have an Angled Rack System,
which allows you to angle your dishes, such
as coffee mugs, for better cleaning and
quicker drying. To position the tines, pull the
lever forward then drop the tines into
position, then release the lever.

Because wine glasses come in various sizes,
after loading, slowly push in the rack to make
sure they will clear the top of the dishwasher.

The upper rack is good for all kinds of
odd-shaped utensils. Saucepans, mixing
bowls and other items should be placed face
down. Fold-down tines (on some models)
provide flexibility for extra-large and hard­to-fit items.

Secure larger dishwasher-safe plastics over
2 tines when possible.

Make sure small plastic items are secure so
they can’t fall onto the heater.

Be sure that items do not protrude through the
bottom of the rack and block rotation of the
middle spray arm. This could result in poor
wash performance for items in the upper rack.

Check to make sure that no items will block
rotation of the wash arm.

Adjustable Upper Rack

The standard position of your adjustable rack
is “up” which allows for maximum clearance
for your taller items in the lower rack. If you
have taller wine glasses, tumblers or other
items to place in the upper rack, you may
want to adjust the rack to the lower position.

To lower the rack, support the weight of the
rack with your hands as shown and press
both finger pads about 1/4″ toward the inside
of the rack as indicated and guide the rack
down to its lower position.

To raise the rack to the “up” position, pull up
on the center of the rack side frame until the
rack locks into place.

While using a Single Rack Wash cycle, if
you have taller glasses, 10″ plates, tumblers
or other items, you may want to adjust your
upper rack to a lower position.

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Consumer Support

Troubleshooting TipsOperating InstructionsSafety Instructions

Don’t let any
item extend
through bottom.

To remove end baskets, grasp the
basket at opposite corners and
slide apart.

Remove end cap

Press thumb
tab out

Three-piece basket (on some models)

ge.com

Lower Rack

The lower rack is best used for plates, saucers
and cookware. Large items such as broiler
pans and baking racks should go along the
left-hand side. Load platters, pots and bowls
along the sides, in corners or in the back. The
soiled side of items should face the center of
the rack. If necessary, oversized glasses and
mugs can be placed in the lower rack to
maximize loading flexibility.

Also, be careful not to let a portion of an item
such as a pot or dish handle extend through
the bottom rack. This could block the wash
arm and cause poor washing results.

Fold-down tines (on some models) provide
flexibility for extra-large and hard-to-fit items.
The tines may be left in the up position or
folded down to customize the lower rack.

Removing the Upper Rack

You can remove the upper rack to allow
space for large items in the lower rack.

NOTE: Do not use the SINGLE RACK WASH
cycle with this feature (lower rack only). The
recommended cycle for lower rack only use
is the COOKWARE cycle.

To remove the upper rack:

Press thumb tab out and remove the
front end caps on each side of the rail.

Pull the rack straight out and
off the rails.

Replace the end caps.

Push the rails all the way back into
the dishwasher.

Slide the shower nozzle attachment
(located in use and care bag) over the
spout.

Then fill the lower rack and begin
your cycle.

NOTE: Don’t forget to remove the shower
nozzle attachment before you replace the
upper rack.

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Shower nozzle
attachment

Silverware Basket

To load flatware, simply push the adjustable
handle to either side. Put flatware in the
removable basket with fork and knife handles
up to protect your hands. Place spoons in the
basket with handles down. Mix knives, forks
and spoons so they don’t nest together.
Distribute evenly. Small plastic items, such
as measuring spoons and lids from small
containers should go in the bottom of the
silverware basket with the silverware on top.

A variety of options is available regarding
the three-piece silverware basket (on some
models) in your dishwasher. The complete
basket is designed to fit on the right side of
the lower rack. Additionally, each end of
the basket is removable to add loading
flexibility to accommodate flatware and
lower rack capacity needs.

The lids of both end and middle baskets (on
some models) can be closed to contain small
items. Long items can be placed on the utility
shelf in the upper rack.

Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips

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Loading the dishwasher racks.

Extra Rack Features (on some models)

Cutlery Tray

The cutlery tray holds up to 4 large knifes
such as a carver, chef’s knives, bread knife,
etc., that are too tall to fit in the silverware
basket.

Hook the tray onto the rear of the upper rack.
Lay the knives between the guides
(as shown).

Bowl Tines

The special large-bowl tines in the lower rack
add flexibility to your loading pattern. They
are useful for serving bowls or other large
bowls.

To use the bowl tines, fold down the
2 rows of flex tines in front of the bowl
tines and load bowls just as you would
in the upper rack.

Loading place settings…

Follow these guidelines for loading 10 place settings. Features and appearance of racks and silverware baskets may
vary from your model.

Upper Rack—10 place settings Lower Rack—10 place settings

Follow these guidelines for loading 12 place settings. Features and appearance of racks and silverware baskets may
vary from your model.

Upper Rack—12 place settings Lower Rack—12 place settings

These tines fold down

Large-bowl tines

Consumer Support

Troubleshooting TipsOperating InstructionsSafety Instructions

If your dishwasher is left in an unheated
place during the winter, ask a service
technician to:

Cut off electrical power to the
dishwasher. Remove fuses or trip
circuit breaker.

Turn off the water supply and disconnect
the water inlet line from the water valve.

Drain water from the water inlet line
and water valve. (Use a pan to catch
the water.)

Reconnect the water inlet line to the
water valve.

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Caring for the dishwasher. ge.com

Cleaning the Door Panel

Before cleaning the front panel, make
sure you know what type of panel you have.
Refer to the last two letters of your model
number. You can locate your model number
on the left-hand tub wall just inside the door.
If your model number ends with BB or WW
then you have a Painted Door panel. If your
model number ends with SS, then you have
a Stainless Steel Door panel.

Follow the instructions below for cleaning the
door panel for your specific model.

Painted Door Panel (model numbers ending
in BB–black or WW–white)

Use a clean, soft, lightly dampened cloth,
then dry thoroughly. You may also use a
good appliance wax or polish.

Stainless Steel Door Panel (model numbers
ending in SS)

The stainless steel panels can be cleaned
with Stainless Steel Magic or a similar product
using a clean, soft cloth. Do not use appliance
wax, polish, bleach or products containing
chlorine on Stainless Steel doors.

You can order Stainless Steel Magic
#WX10X15 through GE Parts by calling

800.626.2002.

Cleaning the Control Panel

To clean the control panel, use a lightly
dampened cloth. Then dry thoroughly.

Protect Against Freezing

Check the air gap any time
your dishwasher isn’t draining
well.

An air gap protects your dishwasher
against water backing up into it if a drain
clogs. The air gap is not a part of the
dishwasher. It is not covered by your
warranty. Not all plumbing codes require
air gaps, so you may not have one.

The air gap is easy to clean.

Turn off the dishwasher and lift off
the cover.

Remove the plastic cap and clean
with a toothpick.

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Air gap

Does Your Dishwasher Have an Air Gap?

Stainless Steel Panels

The stainless steel panels can be cleaned
with CERAMA BRYTE®Stainless Steel
Appliance Cleaner or a similar product using
a clean, soft cloth.

You can order CERAMA BRYTE®Stainless
Steel Appliance Cleaner through GE Parts by
calling 800.626.2002. (For U.S. only.)

Stainless Steel Interior—Tub and Inner Door

The stainless steel used to make the
dishwasher tub and inner door provides
the highest reliability available in a GE
dishwasher. If the dishwasher tub or inner
door should be scratched or dented during
normal use, they will not rust or corrode.
These surface blemishes will not affect
their function or durability.

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