GE Appliances
General Electric Company
Louisville, Kentucky 40225
IMPORTANT SAFETY NOTICE
The information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,
electronic, and mechanical experience. Any attempt to repair a
major ap pli ance may result in personal injury and property
damage. The man u fac tur er or seller cannot be responsible for the
in ter pre ta tion of this in for ma tion, nor can it assume any liability in
connection with its use.
WARNING
To avoid personal injury, disconnect power before servicing
this prod uct. If electrical power is required for diagnosis or test
purposes, disconnect the power immediately after performing the
necessary checks.
RECONNECT ALL GROUNDING DEVICES
If grounding wires, screws, straps, clips, nuts, or washers used to
complete a path to ground are removed for service, they must be
returned to their original position and properly fastened.
Control Features ............................................................................................................................................................... 8
Diagnostics and Service Information ...................................................................................................................... 20
Dimensions and Clearances ........................................................................................................................................ 7
Element Hot Light Troubleshooting .........................................................................................................................22
Element Resistance Troubleshooting ......................................................................................................................21
Glass Top .............................................................................................................................................................................15
Heating Elements ............................................................................................................................................................18
Designates Features - the higher
the number, the more features
Mini Manual
Product Color
B = Black
S = Black Glass W/Stainless Trim
W = White
Engr. Revision
Model Year Designator
Color Designator
Serial Number
The fi rst two characters of the serial number
identify the month and year of manufacture.
Example: AM123456S = January 2007
Nomenclature Tag
The nomenclature tag of your cooktop
is located on the bottom of the burner
box. In addition to the model and serial
numbers, this tag tells you the power
ratings of the supply circuit for the
cooktop.
The mini-manual is located under the
glass top, inside the control enclosure.
A - JAN 2007 - M
D - FEB 2006 - L
F - MAR 2005 - H
G - APR 2004 - G
H - MAY 2003 - F
L - JUN 2002 - D
M - JUL 2001 - A
R - AUG 2000 - Z
S - SEP 1999 - V
T - OCT 1998 - T
V - NOV 1997 - S
Z - DEC 1996 - R
– 4 –
The letter des ig nat ing
the year re peats every
12 years.
Example:
T - 1974
T - 1986
T - 1998
Introduction
The new electronic cooktops make an eloquent statement of style, convenience, and kitchen planning
fl exibility. The electronic touch controls are simple to understand and easy to operate–just read and touch.
Model Number PP945
GE
Profile
ON/OFF
+
-
ON/OFF
L
I
P
O
O
B
W
R
E
+
-
+
-
ON/OFF
ON/OFF
+
-
H
OTSURFACECONTROL
12IN
9IN
6IN
L
OCK
Model Number PP975
GE
HOT SURFACE
Profile
+
-
ON/OFFON/OFF
+
-
ON/OFF
+
-
These cooktops include many helpful features:
The controls lockout feature protects against power activation to a heating element during times of
•
unintended usage or when cleaning the cooktop.
The new warming feature keeps sauces and gravies warm (Model PP975).
•
CONTROL
LOCK
WARMING ZONE
ON/OFF
+
12 IN
-
9 IN
6 IN
ON/OFF
+
-
The information on the following pages will help you service these new electronic cooktops effectively and
effi ciently.
The cooktop must be connected to a supply circuit
of the proper voltage and frequency as specifi ed
on the nomenclature tag. Wire size must conform
to the National Electrical Code or the prevailing
local code. The nomenclature tag is located on the
bottom of the burner box.
OVERCURRENT PROTECTION
Wall-Mounted Oven or Counter-Mounted Cooktops
The branch circuit load for 1 wall-mounted oven
or 1 counter-mounted cooktop is the rating on the
nomenclature tag of the appliance.
The branch circuit load for a counter-mounted
cooktop and not more than 2 wall-mounted ovens―
all supplied from a single branch circuit and located
in the same room―shall be computed by adding the
nameplate ratings on the individual appliances and
treating this total as equivalent to 1 range.
WIRING
Built-in power leads are UL approved for connection
to larger gauge household wiring. The insulation of
these leads is rated at temperatures much higher
than the temperature rating of household wiring.
The current carrying capacity of a conductor is
governed by the temperature rating of the insulation
around the wire rather than the wire gauge alone.
WARNING: Improper connection of aluminum house
wiring to these copper leads can result in a serious
problem. Use only connectors designed for joining
copper to aluminum and follow the manufacturer’s
recommended procedure closely.
WIRING REQUIREMENTS
WARNING: This appliance must be properly
grounded.
All cooktops must be hard wired (direct wired)
into an approved junction box. The junction box
must be easily reached through the front of the
cabinet where the cooktop will be located. Allow
considerable slack in the conduit for serviceability.
A “plug and receptacle” is not permitted on these
products.
You must use a 2-wire, 3-conductor, 208/240 VAC,
60 Hertz electrical system. A white (neutral) wire
is not needed for this unit. The cooktop must be
installed in a circuit that does not exceed 125 VAC
nominal to ground.
Refer to the nomenclature tag on your cooktop for
the KW rating for your cooktop.
– 6 –
Dimensions and Clearances
13″ MAX. Depth of uprotected
overhead cabinets
30″ MIN.
Clearance from
countertop to
unprotected
overhead
surface
2″ MIN. Clearance
from cutout to
side wall on the
left of the unit
15″ MIN. Height
from countertop
to nearest
cabinet on either
side of unit
2″ MIN.
Clearance from
cutout to side
wall on the right
of the unit
20-7/8″ (21″ SS)
Depth on Monogram ZEU36K
is 21-1/4″ @ center.
33-3/4″
Cooktop
36″
(36-1/8″ SS)
18-7/8″
3-1/4″ Front
4-5/8″ Rear
at the conduit
location
6-1/4″ Rear
on Model PP975
& PP980
33-3/4″
Cooktop
29-3/4″
(29-7/8″ SS)
18-7/8″
3-1/4″ Front
4-5/8″ Rear
at the conduit
location
6-1/4″ Rear
on Model PP945
& PP950
21-3/8″ (21-1/2″ SS)
5″ Min.
Vertical Clearance
Install junction box so
that it can be reached
through the front of
the cabinet.
16″
Min.
The following MINIMUM clearance dimensions must
be maintained.
If a 30-inch clearance between the cooking
surface and overhead combustible materials or
metal cabinets cannot be maintained, a minimum
clearance of 24 inches is required and the
underside of the cabinets above the cooktop must
be protected with not less than ¼-in. insulating
millboard covered with sheet metal not less than
0.0122 inches thick.
Overall Cooktop Dimensions - 36-in. Models
There must be 5 inches minimum vertical clearance
between the cooktop bottom and any combustible
surfaces.
Make sure the wall coverings, countertop and
cabinets around the cooktop can withstand heat up
to 200°F (93°C) generated by the cooktop.
W all covering,
cabinets and
countertop must
withstand heat
up to 200° F ( 93° C ).
Overall Cooktop Dimensions - 30-in. Models
Note: The junction box must be located where
it will allow considerable slack in the conduit for
serviceability.
– 7 –
Control Features
5
Features of your cooktop.ge.com
Throughout this manual, features and appearance may vary from your model.
Feature Index
(Features and appearances may vary.)
Explained on page
Single Surface Element7
Dual Surface Element7
Tri-Ring Surface Element7
Warming Zone Surface Element8
Single Surface Element Control Pad7
Dual Surface Element Control Pad7
Tri-Ring Surface Element Control Pad7
Warming Zone Element Control Pad8
Control Lock Pad9
Hot Surface Indicator Lights (one for each surface element)7, 8
PP945
PP975
ON/OFF
E
F
N
F
O
O
Z
/
G
N
N
O
I
M
R
A
W
F
F
O
/
N
O
N
I
2
F
1
N
F
I
O
9
/
N
N
O
I
6
L
O
R
T
K
C
N
O
O
L
C
F
F
E
O
C
/
A
N
F
O
R
U
S
T
O
H
F
F
O
/
N
O
ON/OFF
12IN
9IN
6IN
ON/OFF
HOT SURFACE
CONTROL
LOCK
O
N
/
O
F
F
O
N
/
O
F
F
O
N
/
O
F
F
O
N
/
O
F
F
1
2
IN
9
IN
6
IN
WARMING ZONE
ON/OFF
ON/OFF
– 8 –
H
OT
10
10
10
11
10
10
10
11
11
9
CO
N
T
RO
L
LO
C
S
U
R
K
F
AC
E
(Continued next page)
Using the surface elements.
Your new Profile Cooktop makes an eloquent statement of style, convenience, and kitchen planning flexibility. Whether you
chose it for its purity of design, assiduous attention to detail, or for both of these reasons—you’ll find that your Profile
cooktop’s superior blend of form and function will delight you for years to come.
The touch controls give you precise control of the surface elements. You can quickly switch between a steady low heat
and full power or any setting in between. The information on the following pages will help you operate and maintain your
cooktop properly.
NOTE: Throughout this manual, features and appearance may vary from your model.
Never cook directly on the glass.
Always use cookware.
About the radiant surface elements…
The radiant cooktop features heating
elements beneath a smooth glass surface.
Cooktop temperatures increase with
the number of surface elements that
are on. With 3 or 4 elements turned on,
cooktop temperatures are high. Always
use caution when touching it.
The indicator lights will come on
next to the Dual and Tri-Ring burners
when activated. Lights also activate for
the Control Lock feature when it is
turned on. The indicator lights will
go off when the surface element or
feature is turned off.
The appropriate HOT SURFACE indicator
light will glow when its corresponding
radiant element is turned on and will
remain on until the surface has cooled
to approximately 150°F.
NOTE:
Hot surface indicator light will:
■ Come on when the surface element is
turned on.
■ Stay on even after the element is turned off.
■ Glow brightly until the element has cooled
below 150°F.
NOTE: A slight odor is normal when a new
cooktop is used for the first time. It is caused by
the heating of new parts and insulating materials
and will disappear in a short time.
It is safe to place hot cookware (from
the oven or surface) on the glass cooktop
when the surface is cool. Never place
cookware on the control area.
Even after the surface elements are
turned off, the glass cooktop retains
enough heat to continue cooking. To
avoid overcooking, remove pans from
the surface elements when the food is
cooked. Avoid placing utensils that could
become hot or plastics that could melt
on the surface element until it has cooled
completely .
■ Water stains (mineral deposits) are removable
using the cleaning cream or full strength white
vinegar.
■ Use of window cleaner may leave an
iridescent film on the cooktop. The cleaning
cream will remove this discoloration.
■ Don’t store heavy items above the cooktop.
If they drop onto the cooktop, they can cause
damage.
■ Do not use the surface as a cutting board.
Always center the pan on the surface
element you are using.
Do not slide cookware across the
control or cooktop surface because
it can scratch the glass. The glass is
scratch-resistant, not scratchproof.
Radiant Surface Elements
The controls for the radiant surface
elements allow for 11 different heat
settings: Low , 1–9 and High. The heating
element may not visibly glow at low heat
settings.
The surface heating element will cycle on
and off to maintain your selected control
setting.
Each radiant surface element has a
temperature limiter which protects the
glass cooktop from getting too hot.
SURFACE
COOKING
OFF CENTER
DRAGGING
(66°C).
(66°C).
– 9 –
(Continued next page)
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