GE PFWS4605, PFWH4400, PFWS4600, PFWH4405 User Manual
GEAppliances.com
Profile
Safety Instructions .............. 2, 3
Operating Instructions ........4-16
Control Panel
Control Settings
Features
Loading and Using the Washer
Available Accessories
Smart Appliance
Installation Instructions ......17–22
Preparing to Install Your Washer
Location of Your Washer
Rough-In Dimensions
Unpacking Your Washer
Electrical Requirements
Grounding Requirements
Drain Requirements
Water Supply Requirements
Installing the Washer
Replacement Parts
Adaptive Vibration Control
Troubleshooting Tips .........23–26
Consumer Support
Warranty (U.S.) ....................... 27
Warranty (Canada)
Consumer Support
......................... 4
................... 5–10
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....12–15
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......17
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Owner’s Manual &
Installation Instructions
PFWS4605
PFWS4600
PFWH4405
PFWH4400
Laveuses
Profile
Manuel d’utilisation
et d’installation
La section française commence à la page 30
Lavadoras
Profile
Manual del propietario
e instalación
La sección en español empieza en la página 55
As an ENERGY STAR® partner,
GE has determined that this
Washers
product meets the ENERGY STAR®
guidelines for energy efficiency.
Write the model and serial
numbers here:
Model #
Serial # __________________
You can find them on a label on the
side of the washer.
_________________
49-90391 06/16/10 GE
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
WATER HEATER SAFETY
Under certain conditions, hydrogen gas may be produced in a water heater that has not been used for two weeks
or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by
turning on
appliance
gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
Install or store where it will not be exposed
to temperatures below freezing or exposed
to the weather, which could cause permanent damage
and invalidate the warranty.
all hot water faucets and allowing them to run for several minutes. Do this before using any electrical
which is connected to the hot water system. This simple procedure will allow any built-up hydrogen
For your safety, the information in this manual must be followed to minimize the risk
of fire or explosion, electric shock, or to prevent property damage, personal injury or
loss of life.
The instructions in this manual and all other literature included with this washer are
not meant to cover every possible condition and situation that may occur. Good, safe
practices and caution
appliance.
MUST be applied when installing, operating and maintaining any
Properly ground washer to conform with all governing
codes and ordinances. Follow details in Installation
Instructions.
YOUR LAUNDRY AREA
Keep the area underneath and around your
appliances free of combustible materials such as
lint, paper, rags and chemicals.
Do not leave the washer door open. An open door
could entice children to hang on the door or crawl
inside the washer.
Close supervision is necessary if this appliance is
used by or near children. Do not allow children to
play on, with or inside this or any other appliance.
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GEAppliances.com
WHEN USING THE WASHER
Use this
appliance
only for its
intended
purpose as
described in
this Owner’s
Manual.
Never reach into washer while it is moving.
Wait until the machine has completely stopped
before opening the door.
Do not mix chlorine bleach with ammonia
or acids such as vinegar and/or rust remover.
Mixing different chemicals can produce a toxic gas
which may cause death.
Do not wash or dry articles that have been cleaned
in, washed in, soaked in or spotted
with combustible or explosive substances (such
as wax, oil, paint, gasoline, degreasers, drycleaning solvents, kerosene, etc.) which may ignite
or explode. Do not add these substances to the
wash water. Do not use or place these substances
around your washer or dryer during operation.
The laundry process can reduce the flame
retardancy of fabrics. To avoid such a result,
carefully follow the garment manufacturer’s
wash and care instructions.
To minimize the possibility of electric shock, unplug
this appliance from the power supply
or disconnect the washer at the building’s
distribution panel by removing the fuse or
switching off the circuit breaker before attempting
any maintenance or cleaning. NOTE: Pressing the
power button does NOT disconnect the appliance
from the power supply.
Never attempt to operate this appliance
if it is damaged, malfunctioning, partially
disassembled, or has missing or broken parts,
including a damaged cord or plug.
Do not slam the washer door closed. Do not try
to force the door open when locked (LOCKED
indicator ON). This could result in damage to
the washer.
The washer is equipped with an electrical overload
protector. The motor will stop
if it becomes overheated. The washer will
automatically restart after a cool-down
period of up to 2 hours, if the washer
has not been manually turned off
during this time.
WHEN NOT IN USE
Turn off water faucets to relieve pressure
on hoses and valves and to minimize leakage
if a break or rupture should occur. Check
the condition of the fill hoses; they should
be replaced every 5 years.
Before discarding a washer, or removing it
from service, remove the washer door to prevent
children from hiding inside.
Do not attempt to repair or replace any part of this
appliance unless specifically recommended
in this Owner’s Manual, or in published user-repair
instructions that you understand and have the
skills to carry out.
Do not tamper with controls.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
3
About the washer control panel.
You can locate your model number on a label on the side of the washer.
WARNING! To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT
SAFETY INSTRUCTIONS before operating this appliance.
Quick Start
If the screen is dark, press the POWER button to “wake up”
the display.
1
Press the
POWER
button.
3
If you selected a cycle other
than the SPECIALTY CYCLE,
press the START/PAUSE button.
2
Select a wash cycle
or Steam Refresh cycle.
(Defaults are set for each cycle.
and Spin, Garments, Bed and Bath, and Other Specialty
for your specific needs before pressing START/PAUSE. See
specialty cycles for more information."
These default settings can be
changed. See Control settings
for more information.)
If you selected SPECIALTY CYCLE, choose between Rinse
PFWS4600, PFWS4605 – Profile HA Steam Washer w/ SmartDispense
2
1
6
™
16
8
12
7
9
PFWH4400, PFWS4405 – Profile HA Washer w/o Steam, w/ SmartDispense
2
16
17
10
13
15
11
14
™
13
10
5
3
4
5
3
1
Power
1
Press to “wake up” the display. If the display is active, press to put the washer into standby mode.
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7
12
8
9
11
14
4
NOTE: Pressing POWER does not disconnect the appliance from the power supply.
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Control settings. GEAppliances.com
Wash Cycles
2
The wash cycles are optimized for specific types of wash loads. The chart below will help you match
the wash setting with the loads. The GentleClean™ lifters lightly tumble the clothes into the water and
detergent solution to clean the load.
WHITES/HEAVY DUTY
COLORS/NORMAL
WRINKLE FREE
(PERMA PRESS)
STEAM REFRESH
(some models)
HANDWASH
DELICATES
ACTIVE WEAR
WASHABLE WOOL
(some models)
SPEED WASH
DRAIN & SPIN
For heavily to lightly soiled white cottons, household linens, work and play
clothes. Can use the STEAM ASSIST option with this cycle.
For heavy to lightly soiled colorfast cottons, household linens, work and play
clothes. Can use the STEAM ASSIST option with this cycle.
For heavy soiled colorfast cottons, household linens, work and play clothes.
To de-wrinkle 1 to 5 cotton blend items. This is not a wash cycle, but a cycle
that applies only steam to the garments. Select the correct number of
garments using the arrow keys and press Enter.
The washer will beep upon completion of the cycle, and will continue to
tumble for 30 minutes to keep wrinkles from setting in. Press Start/Pause to
remove clothes.
If clothes are slightly damp after completion of the cycle, hang dry clothes for
10 minutes before wearing.
For items labeled hand-washable with light soils. Provides gentle rocking to
mimic the handwashing action.
For lingerie and special-care fabrics with light to normal soil. Provides gentle
tumbling and soak during wash and rinse.
For active sports, exercise and some casual wear clothes. Fabrics include
modern technology finishes and fibers such as spandex, stretch and microfibers.
For the washing of machine washable wool products, provided that they are
washed according to the instructions on the garment label. When selecting
this cycle, you must use a detergent suitable for washing wool.
For lightly soiled items that are needed in a hurry. Cycle time is approximately
30 minutes, depending on selected options.
To quickly drain and spin out any items at any time.
BASKET CLEAN
SPECIALTY CYCLES
Specialty Cycles
Use for cleaning the basket of residue and odor. Recommended use of once
per month.
For unique garments that may need special treatment.
Rinse & SPIN
Quickly rinse out any
items at any time.
GARMENTS
Coats
Dress Shirts
Hosiery/Bras
Jeans
Khakis
Sweaters
BED and BATH
Blankets (cotton)
Comforters
Sheets
Towels
While in the Specialty Cycle, use the ▲ and ▼
arrow keys to scroll between the different options.
Press ENTER to select the cycle. Press BACK to go
to the previous menu.
SPECIALIZED CYCLES
Athletic Shoes
Energy Savings
Fabric Refresh
Fleece
Fragile Cottons
Performance Fabrics
Pet Bedding
Play Clothes
Single Item Wash
Sleeping Bag
Soak
Super Clean
Throw Rugs
5
Control settings.
Soil Level
3
Changing the SOIL LEVEL increases or decreases the wash time to remove different amounts of soil.
To change the SOIL LEVEL, press the SOIL LEVEL button until you have reached the desired setting. You can choose
between Extra Light, Light, Normal, Heavy or Extra Heavy soil.
Spin Speed
4
Changing the SPIN SPEED changes the final spin speed of the cycles. Always follow the garment manufacturer’s care
label when changing the SPIN SPEED.
To change the SPIN SPEED, press the SPIN SPEED button until you have reached the desired setting. You can choose
between No Spin, Low, Medium, High or Extra High Spin. Higher spin speeds are not available on certain cycles, such
as Delicates.
Higher spin speeds remove more water from the clothes and will help reduce dry time, but may also increase the
possibility of setting wrinkles on some fabrics.
Wash Temp
5
Adjust to select the proper water temperature for the wash cycle. The prewash and rinse water is always cold to help
reduce energy usage and reduce setting of stains and wrinkles.
Follow the fabric manufacturer’s care label when selecting the wash temperature.
To change the wash temperature, press the WASH TEMP button until you have reached the desired setting. You can
choose between Tap Cold, Cold, Warm, Hot or Sanitize. The Sanitized wash temperature is not available on certain
cycles, such as Delicates.
When selecting the Sanitize wash temperature, the washer increases the water temperature to sanitize and kill more
than 99% of many common bacteria found in home laundry. The sanitize wash temperature is only available on
the Whites/Heavy Duty wash cycle. For best results, select the heavy soil setting when using the Sanitize wash
temperature setting.
NOTE: The first 10 seconds of the wash fill is always cold. This feature assists in conditioning the fabric and
preventing stains from setting on garments.
START/PAUSE
Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and unlock the door.
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It will take a few seconds for the door to unlock after pressing PAUSE. Press again to restart the wash cycle.
NOTE: If the washer is paused and the cycle is not restarted within 15 minutes, the current wash cycle will be
cancelled.
NOTE: In some cycles the washer will drain first, then unlock the door when it is paused.
NOTE: The washer performs automatic system checks after pressing the START button. Water will flow in 45 seconds
or less. You may hear the door lock and unlock before water flows; this is normal.
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Settings
Press & hold for 3 seconds for SETTINGS.
Use the SETTINGS button to adjust the
following features:
Dryer Link:
Press the SETTINGS button. When “DRYER
LINK” appears in the display, press ENTER.
Using the W/X arrow keys, select ON
and press ENTER.
When the washer cycle is completed, the
washer will communicate with the dryer
when any button on the control panel is
touched or the door is opened.
The washer will display, “TRANSFERRING
CYCLE INFORMATION TO THE DRYER”
and the dryer will display, “RECEIVING
CYCLE INFORMATION TO THE DRYER”.
The dryer will only communicate with the
washer if the dryer is not running a cycle.
If the washer starts a new cycle before the
dryer has a chance to communicate with it,
the information will be lost.
End-of-Cycle Volume:
Press the SETTINGS button. When
“VOLUME” appears in the display, press
ENTER, then select “End of Cycle”. Using the
W/Xarrow keys, select High, Medium, Low
or Off.
Control Sounds:
Press the SETTINGS button, then select
“Volume”. When “CONTROL SOUNDS”
appears in the display, press ENTER. Using
theW/Xarrow keys, select High, Medium,
Low or Off.
Display Brightness:
Press the SETTINGS button. When “DISPLAY
BRIGHTNESS” appears in the display, press
ENTER. Using the W/Xarrow keys, select
High, Medium or Low.
Water Hardness
(Selectable only when SMART DISPENSER
Pedestal Accessory
is connected to washer):
This will adjust the amount of detergent
dispensed automatically for the SMART
DISPENSER. See the Owner’s Manual
supplied with the SMART DISPENSER for
instructions for use.
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Prewash
Prewash is an extra wash before
the main wash. Use it for heavily soiled
clothes or for clothes with a care label
that recommends prewashing before
washing. Be sure to add high-efficiency
detergent, or the proper wash additive
to the prewash dispenser.
Extra Rinse
Use an extra rinse when additional
rinsing is desired to remove excess dirt
and detergent from soiled loads.
Delay Start
You can delay the start of a wash cycle
for up to 24 hours. Press the
DELAY START button to choose the
number of hours you want to delay
the start of the cycle. Use the S and
T(up and down) arrows to find the
desired delay time; then press ENTER to
select the delay time. Finally, press the
START button after the desired cycle is
selected. The machine will count down
and start automatically at the correct
time.
The prewash feature will fill the washer
(adding the prewash detergent), tumble
the clothes, drain and spin. Then the
washer will run the selected wash
cycle.
NOTE: In some special cycles,
the prewash is selected automatically
as the default. You can modify this
selection at any time.
NOTE: In some special cycles, the extra
rinse is selected automatically as the
default. You can modify this selection at
any time. Some cycles have additional
rinses done automatically.
NOTE: If you forget to fully close
the door, a reminder signal will beep
reminding you to do so.
NOTE: If you open the door when the
delay is counting down, the machine
will enter the pause state. You must
close the door and press START again
in order to restart the countdown.
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12
Lock
You can lock the controls to prevent
any selections from being made. Or
you can lock or unlock the controls
after you have started a cycle.
Children cannot accidentally start the
washer by touching pads with this
option selected. To lock the washer,
press and hold the LOCK button for 3
seconds. To unlock the washer controls,
BASKET LIGHT
The basket light will turn on and remain
on for 5 minutes when the door opens,
start/pause button is pressed, or by
pressing and holding the basket light
button for 3 seconds. The basket light
can be turned off by pressing and
holding the basket light button for 3
seconds. The basket light can not be
turned off while the unit is idle.
press and hold the LOCK button for
3 seconds. A sound is made to indicate
the lock/unlock status.
The control lock icon on the display will
light up when it is on.
NOTE: The POWER button can still be
used when the machine is locked.
7
Control settings.
13
Stain Inspector
PFWS4600, 4605 Press & hold for 3
seconds for STAIN INSPECTOR.
The STAIN INSPECTOR feature allows you
to indicate what stains are on the
garments in your load. This feature can be
used with any wash cycle.
To use STAIN INSPECTOR:
1. Select the wash cycle.
2. Press the STAIN INSPECTOR button
(the button will light up when it is on).
3. Check the wash instructions on your
garment.
4. Press the ENTER button to continue.
5. Use the S and T arrows to find the
desired stain category.
6. Press the ENTER button to select the
stain category.
7. Use the S and T arrows to select the
desired stain.
You have the following stains available to choose from:
OUTDOOR
Clay
Grass
Mud/Dirt
Rust Iron
Tree Sap
PERSONAL
Blood
Perspiration
Urine/Feces
Mouthwash
Vomit
8. Press the ENTER button to select the stain.
9. Your selected stain will appear on the display.
10. Press the START button to start the cycle.
NOTE: To turn off STAIN INSPECTOR or to select a
different stain, press the STAIN INSPECTOR button
again.
COSMETICS
Lipstick/Lip Balm
Deodorant
Lotions
Makeup (water-based)
Oil (hair/mineral)
SCHOOL/OFFICE/HOME
Adhesive Tape
Ballpoint Ink
Glue (white common)
Pencil Mark
Correction Fluid
BEVERAGES
Grape Juice
Coffee/Tea
Fruit Juice Other
Milk/Dairy
Wine (red/white)
LAUNDRY
Dingy White Socks
Collar/Cuff Soil
Dye Transfer
Fabric Softener
Yellowing
NOTE: Prewash is selected automatically
as the default for some stains. When selected
automatically, the PREWASH button will light.
For optimum stain removal, it is recommended
to add high-efficiency detergent or proper wash
additive to the prewash dispenser. You can turn
off the prewash option if you do not want to add
the prewash to the cycle.
FOOD/COOKING
Butter/Margarine
Cooking/Vegetable Oil
Chocolate
Tomato Based
Barbecue Sauce
OIL/GREASE/WAX
Motor Oil/Lube
Ointment/Salve
Candle Wax
Crayon
Chapstick
™
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GEAppliances.com
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SMART DISPENSE
some models)
If you have purchased the PROFILE
SMART DISPENSE System, refer to the
Owner’s Manual that comes with the
SMART DISPENSE System.
If you have not purchased the PROFILE
SMART DISPENSE System, you will not
have bulk-dispensing capability. If you
select the SMART DISPENSE option,
a message will be displayed advising
that your unit does not have the
capability. You should then put
STEAM ASSIST
STEAM ASSIST adds steam into the
washer during WHITES/HEAVY DUTY,
COLORS/NORMAL, WRINKLE FREE or
ACTIVE WEAR cycles.
™
– optional accessory (on
(on some models)
To use:
1. Turn power ON and select a wash
cycle.
The STEAM ASSIST option is only
available on WHITES/HEAVY DUTY,
COLORS/NORMAL, WRINKLE FREE or
ACTIVE WEAR cycles.
detergent and other selected additive
in the flow-through dispenser drawer
located at the top left of
the unit. To purchase the PROFILE
SMART DISPENSE System, go online to
GEAppliances.com or contact your local
retailer.
2. Select the STEAM ASSIST button to
activate Steam.
3. Press the START/PAUSE button.
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17
ENERGY SAVINGS WASH
Use "e" WASH to save energy on
specified wash cycles. "e" WASH cannot
be used with STEAM REFRESH, ENERGY
SAVING, ATHLETIC SHOES, BASKET
CLEAN, and WASH CARE w/ SOAK.
OVERNIGHT READY
(on some models)
OVERNIGHT READY is intended for
smaller loads only. This feature is
intended for use when clothes need
to be washed and ready to hang or
finished the next morning. This feature
will tumble clothes and introduce a
constant stream of air into the machine
compartment upon completion of select
wash cycles. Clothes can be removed
at any time by pressing pause. To
use the feature, press the Overnight
Ready button and follow the prompts
on the screen. After use, check the lint
filter located at the top of the rubber
door gasket, cleaning as needed.
High wear or delicate articles are not
recommended for this cycle.
The table below describes example
loads that can be used with this
feature:
2-3 athletic uniforms
2 sets of scrubs
2 sets of baby's crib sheets
1 dress shirt, 1 pair of dress pants
3 dress shirts
9
Control settings.
Overnight Ready
Lint Filter
CLEANING OVERNIGHT READY LINT FILTER
(on some models)
The filter is located in the top right portion of the the washer gasket.
For best performance, clean this filter after every Overnight Ready cycle
by running your fingers over the filter to remove lint.
For further cleaning, the filter can be removed by pulling forward on the
tab.. Replace the filter after cleaning.
About the washer features.
The Dispenser Drawer
Slowly open the dispenser drawer by pulling
it out until it stops.
After adding laundry products, slowly close
the dispenser drawer. Closing the drawer
too quickly could result in early dispensing
of the bleach, fabric softener or detergent.
Add pre-wash to
this
location
Detergent
selection insert
The Prewash Compartment
Only use the Prewash Compartment if you
are selecting the Prewash cycle for heavily
soiled clothes. Add measured detergent or
prewash additive to the back left prewash
compartment of the dispenser drawer.
Detergent or prewash additive is flushed
from the dispenser in the prewash cycle (if
selected).
You may see water in the bleach and fabric
softener compartments at the end of the cycle.
This is a result of the flushing/siphoning action
and is part of the normal operation of the
washer.
Use only HE High-Efficiency
detergent.
NOTE: Liquid detergent will drain
into the washer basket as it is added.
Detergent usage may need to be adjusted
for water temperature, water hardness, size
and soil level of the load. Avoid using too
much detergent in your washer as it can
lead to over sudsing and detergent residue
being left on the clothes.
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About the washer features. GEAppliances.com
The Detergent Compartment
Adjustment
Rails
For HE powder detergent remove
the Detergent selection insert and
add powder here
For HE liquid detergent that is nonconcentrated, place the insert in the “1X”
position
Only use high-efficiency detergent
in this washer. DO NOT fill high-efficiency
detergent over the MAX line. Use
detergent manufacturer’s rcommended
amount.
Powder Detergent – Remove the Detergent
selection insert and place it in a safe
location outside of the washer. Follow the
detergent manufactrer’s instructions when
measuring the amount of powder to use.
Liquid Detergent – Locate the
concentration of your detergent on the
bottle. Place the Detergent selection insert
in the corresponding location depending on
the concentration.
For HE 2X liquid detergent, place
the insert in the “2X” position
For HE 3X liquid detergent, place
the insert in the “3X” position
Move the insert by pulling it up and replace
it by sliding it down between two detergent
compartment rails. Make sure to push the
insert to the bottom of the compartment
so that it is flush to the bottom of the
compartment. It is not an issue if the
detergent leaks past the insert to the back
of the compartment.
Detergent usage may need to be adjusted
for water temperature, water hardness,
size and soil level of the load. Avoid using
too much detergent in your washer as it
can lead to oversudsing, detergent residue
being left on the clothes, and could extend
wash times.
Do not put clumped detergent in the
dispenser. Clumped detergent can cause a
leak.
The Liquid Bleach Compartment
If desired, measure out the recommended
amount of liquid bleach, not to exceed
1/3 cup (80 ml) and pour into the center
compartment labeled “LIQUID BLEACH”
marked with this symbol .
It is recommended to use High-Efficiency (HE)
bleach in this front-load washer.
The Fabric Softener Compartment
If desired, pour the recommended amount
of liquid fabric softener into the compartment
labeled “FABRIC SOFTENER.”
Use only liquid fabric softener in the dispenser.
Dilute with water to the maximum fill line.
Do not exceed the maximum fill line. Overfilling
can cause early dispensing of the bleach which
could result in damaged clothes.
NOTE: Do not use powdered bleach in the
dispenser.
Do not exceed the maximum fill line. Overfilling
can cause early dispensing of the fabric
softener, which could stain clothes.
NOTE: Do not pour fabric softener directly
on the wash load.
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Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Sorting Wash Loads
Colors
Whites
Lights
Darks
Soil
Heavy
Normal
Light
Fabric
Delicates
Easy Care
Sturdy Cottons
Lint
Lint Producers
Lint Collectors
Combine large and small items in a load. Load large items first. Large items should not be more than half
the total wash load.
Washing single items is not recommended. This may cause an out-of-balance load. Add one or two
similar items.
Pillows and comforters should not be mixed with other items. This may cause an out-of-balance load.
Sort dark-colored clothes from light-colored clothes to prevent dye transfer. This is a high-efficiency
washer, so it uses less water, making dye transfer more common.
Loading the Washer
The wash drum may be fully loaded with loosely
added items. Do not wash garments containing
flammable materials (waxes, cleaning fluids, etc.).
Loading Examples*
To add items after the washer has started, press
START/PAUSE and wait until the door is unlatched.
The washer may take up to 30 seconds to unlock
the door after pressing START/PAUSE, depending
on the machine conditions. Do not try to force
the door open when it is locked. After the door
unlocks, open gently. Add items, close the door
and press START/PAUSE to restart.
WORKWEAR
4 Jeans
5 Work Wear Shirts
5 Work Wear Pants
LINENS
2 Bath Sheets
10 Bath Towels/
12 Washcloths
7 Hand Towels/
2 Terrycloth Bath
Mats
OR
2 Flat Queen-Sized
Sheets
2 Fitted
Queen-Sized
Sheets
4 Pillowcases
MIXED LOAD
4 Pillowcases
2 Hand Towels
2 Flat Sheets/
2 Fitted Sheets
2 Bath Towels/
4 Washcloths
OR
6 Shirts (Men’s
or Women’s)
4 Pair Pants
(Khakis
or Twills)
5 T-shirts
7 Pairs of Boxers
4 Pairs of Shorts
OR
6 T-shirts
4 Pairs of
Sweatpants
4 Sweatshirts
2 Hoodies
7 Pairs of Socks
DELICATES*
7 Bras
7 Panties
3 Slips
2 Camisoles
4 Nightgowns
* Using a nylon
mesh bag for
small items is
recommended.
SPEED WASH
(2–4 GARMENTS)
2 Casual Wear
Work Shirts
1 Pair Casual Wear
Work Pants
OR
3 Soccer Uniforms
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*Using a nylon mesh bag for small items is recommended.
Always follow fabric manufacturer’s care label when laundering. GEAppliances.com
Care and Cleaning/General Maintenance
Cleaning the Pump Filter
Due to the nature of the front-load washer,
it is sometimes possible for small articles
to pass to the pump. The washer has a
filter to capture lost items so they are not
dumped to the drain. To retrieve lost items,
clean out the pump filter.
1. Using a small flathead screwdriver,
open the access door.
2. Place a shallow pan or dish under
the pump access door and towels
on the floor in front of the washer to
protect the floor. It is normal to catch
about a cup of water when the filter
is removed.
3. Pull down the pour spout.
Pump
filter
4. Turn the pump filter counterclockwise
and remove the filter slowly, controlling
the flow of the draining water.
5. Remove the filter and clean the debris
from the filter.
6. Replace the filter and turn clockwise.
Tighten securely.
7. Flip up the pour spout.
8. Close the access door by hooking the
bottom tabs first, then rotating the
access door shut.
Cleaning the Door Gasket
Open the washer door. Using both hands, press down the door gasket. Remove any
foreign objects if found trapped inside the gasket. Make sure there is nothing blocking the
holes behind the gasket.
While holding down the door gasket, inspect the interior gasket by pulling it down with
your fingers. Remove any foreign objects if found trapped inside this gasket. Make sure
there is nothing blocking the holes behind the gasket.
When you are finished cleaning the door gasket, remove your hands and the gaskets will
return to the operating position.
13
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Dispenser Drawer Area: Detergent and fabric softener may build up in the dispenser
drawer. Residue should be removed once or twice a month.
Remove the drawer by first pulling it out until it stops. Then reach back into the
right rear corner of the drawer cavity and press down firmly on the lock tab,
pulling out the drawer.
Lock tab is visible only after
drawer has been pulled out
Remove the insert from the bleach and fabric softener compartments and the
detergent insert. Rinse the inserts and the drawer with hot water to remove
traces of accumulated laundry products.
To clean the drawer opening, use a small brush to clean the recess.
Remove all residue from the upper and lower parts of the recess.
Return inserts to the proper compartments. Replace the dispenser drawer.
To reduce buildup in the Dispenser Drawer area:
Use only HE
High-Efficiency
detergent.
14
Always follow fabric manufacturer’s care label when laundering. GEAppliances.com
Fabric Care Labels
Below are fabric care label “symbols” that affect the clothing you will be laundering.
WASH LABELS
Machine
wash
cycle
Water
temperature
BLEACH LABELS
Bleach
symbols
Normal
(when needed)
Permanent Press/
wrinkle resistant
Any bleach
Gentle/
delicate
Hot
(50°C/120°F)
Only non-chlorine bleach
Hand wash
Warm
(40°C/105°F)
(when needed)
Do not wash Do not wring
Cold/cool
(30°C/85°F)
Do not bleach
DETERGENT LABELS
Available accessories.
Pedestal
There is a pedestal available for your
washer. This pedestal gives the washer
more height and gives storage for your
washing necessities. Included with the
pedestal is a divider that allows you
to store liquid laundry detergent out
of sight. See the pedestal installation
instructions.
Profile Smart Dispense System
The Profile SMART DISPENSE System lets
you store laundry detergent and fabric
softener to be dispensed automatically
during the wash and rinse cycles of this
washer. NO BLEACH may be used in
this dispense system. See the Owner‘s
Manual that is included with the Profile
SMART DISPENSE System for installation
instructions.
Use only HE High-Efficiency detergent.
15
Smart Appliance GEAppliances.com
Models PFWS4600/5 AND 4400/5 are compatible with the
GE Smart Appliance Module (SAM) which can be purchased
separately. Contact your local utility or visit www.
GEAppliances.com/smart-appliances to see if your area is
using Demand Response (SAM) technology.
INSTALLATION
The preferred location for the module installation is on top of
the clothes dryer.
Details on how to connect the cables to the module are in the
instructions that come with the module.
Wait 5 minutes; then press the Settings button. Scroll and
look for the energy management screen as seen below.
This screen means the module is attached correctly and
you can begin to use your Smart appliance following the
instructions below.
If the Energy Management Screen is not available, refer to
the SAM module troubleshooting guide.
QUICK GUIDE
There are 4 power levels available: Critical, High, Normal and
Low. On the Normal and Low levels, the unit runs as normal.
The following steps show how the unit reacts during startup
at Critical and High power levels.
Option 1 (Delay EP)
During startups at Critical and High levels, the unit will delay
starting until the level becomes Medium or Low. Press the
START/PAUSE button.
Option 2 (Override Delay EP)
When Delay EP is shown, the delay function can be
overridden by pressing the DELAY START button. Pressing the
START/PAUSE key will begin the selected cycle with “e”WASH
enabled. The “e”WASH indicator will be illuminated.
During a Critical Rate period, the Critical Response Mode**
will also be activated to maximize energy savings. EP will be
displayed.
SETTINGS MENU
Press SETTINGS; then select Energy Management.
Delay EP Override
This option allows your smart washer to automatically engage
the “e”WASH setting when overriding a Delay EP and starting
a cycle during a Critical or High Rate period. The default
setting is YES.
Auto-Extend Delays
If a timed delay is selected, this option allows for the
scheduled start to extend if the utility rate is Critical or
High at the scheduled start. The default setting will
automatically extend these cycles.
Critical Rate Option
This option allows your smart appliance to respond to Critical
Rate information by automatically engaging the Critical
Response Mode. The Critical Response Mode is designed to
maximize energy savings when a cycle is run during a Critical
Rate period. The default setting is YES. Setting this option to
NO will disable the Critical Response Mode.
Option 3 (Override "e" WASH)
After overriding the delay function, pressing the “e”WASH
button will disable the “e”WASH setting. Pressing the START/
PAUSE key will begin the selected cycle.
During a Critical Rate period, the Critical Response Mode** will
be activated to maximize energy savings. EP will be displayed.
**Note: The Critical Response Mode can be disabled at any
time by pressing and holding the “e”WASH Button for 3 seconds. EP will be removed from the display
16
In order for the demand response features on the appliance
to work, additional equipment is required to be installed to
interface with the local utility. Such equipment may be sold
separately and/or is available through your utility as part of
the pilot test program. Check with your utility company to
see if a pilot test program is available in your area and for full
details.
PLEASE NOTE: If you move to an area where the program
is not available, the demand response features cannot be
activated and utilized on the appliance. The appliance will
function as normal after the demand response equipment has
been deactivated or disconnected.
Installation
PFWS4605, PFWS4600
Instructions
PFWH4405, PFWH4400
If you have any questions, call 800.GE.CARES (800.432.2737)
or visit our Website at: GEAppliances.com
In Canada, call 1.800.561.3344
or visit www.GEAppliances.ca
Washer
BEFORE YOU BEGIN
Read these instructions completely and carefully.
IMPORTANT – Save these instructions
for local inspector’s use.
IMPORTANT – Observe all governing
codes and ordinances.
Note to Installer – Be sure to leave these
instructions with the Consumer.
Note to Consumer – Keep these instructions
for future reference.
Skill level – Installation of this appliance requires
basic mechanical and electrical skills.
Completion time – 1-3 hours
Proper installation is the responsibility of the installer.
Product failure due to improper installation is not
covered under the Warranty.
FOR YOUR SAFETY:
WARNING
TOOLS REQUIRED FOR
WASHER INSTALLATION
1/4s nut driver
3/8s socket with ratchet
3/8s open-end wrench
Adjustable wrench or 7/16s socket with ratchet
Adjustable wrench or 9/16s open-end wrench
Channel-lock adjustable pliers
Carpenter’s level
PARTS SUPPLIED
Cable Tie
Water Hoses (2)
This appliance must be properly grounded and
installed as described in these Installation Instructions.
Do not install or store appliance in an area where
it will be exposed to water/weather. See Location
of Your Washer section.
NOTE: This appliance must be properly
grounded, and electrical service to the washer
must conform with local codes and ordinances
and the latest edition of the National Electrical
Code, ANSI/NFPA 70.
17
Installation Instructions
LOCATION OF YOUR WASHER
Do Not Install the Washer:
1. In an area exposed to dripping water or outside
weather conditions. The ambient temperature
should never be below 60°F (15.6°C) for proper
washer operation.
2. In an area where it will come in contact with curtains or
drapes.
3. On carpet. The floor MUST be a hard surface with
a maximum slope of 1/2s per foot (1.27 cm per
30 cm). To make sure the washer does not vibrate
or move, you may have to reinforce the floor.
NOTE: If floor is in poor condition, use 3/4s impregnated
plywood sheet solidly attached to existing floor covering.
IMPORTANT:
Minimum Installation Clearances
When installed in alcove: Sides, Rear,
Top = 0s (0 cm)
When installed in closet: Sides, Rear,
Top = 0s (0 cm), Front = 1s (2.54 cm)
Closet door ventilation openings required:
2 louvers each 60 square in. (387 cm2), located 3s
(7.6 cm) from top and bottom of door
ROUGH-IN DIMENSIONS
FRONT
27” (68.6cm)
39” (99cm)
SIDE
34.4” (87.3cm)
18
39” (99cm)
*NOTE:
With Washer Legs: 40.5” (102.5 cm)
(0.75” adjustability)
With Pedestal: 53.75” (136.6 cm)
(0.75” adjustability)
Stacked: 82.75” (209.8 cm)
Installation Instructions
UNPACKING THE WASHER
WARNING: Recycle or destroy the carton
and plastic bags after the washer is unpacked. Make
materials inaccessible to children. Children might use
them for play. Cartons covered with rugs, bedspreads
or plastic sheets can become airtight chambers causing
suffocation.
1. Cut and remove the top and bottom packaging straps.
2. While it is in the carton, carefully lay the washer on its side.
DO NOT lay the washer on its front or back.
3. Turn down the bottom flaps³remove all base packaging,
including the cardboard, styrofoam base and styrofoam
tub support (inserted in center of base). Save the stacking
brackets located on the styrofoam pad that covered
the top of the washer.
NOTE: If you are installing a pedestal, proceed to
the installation instructions that come with the pedestal.
4. Carefully return the washer to an upright position and
remove the carton.
5. Carefully move the washer to within 4 feet (122 cm)
of the final location.
6. Remove the following from the back side of the washer:
4 bolts
4 plastic spacers (including rubber grommets)
4 power cord retainers
7. Remove the shipping bolt. Insert plug into shipping
bolt hole.
ELECTRICAL REQUIREMENTS
Read these instructions completely
and carefully.
WARNING³TO REDUCE THE RISK OF
FIRE, ELECTRICAL SHOCK AND PERSONAL INJURY:
DO NOT USE AN EXTENSION CORD OR AN ADAPTER
PLUG WITH THIS APPLIANCE.
Washer must be electrically grounded in accordance
local codes and ordinances, or in the absence of local
codes, in accordance with the NATIONAL ELECTRICAL
CODE, ANSI/NFPA NO. 70.
CIRCUIT – Individual, properly polarized and grounded
15-amp branch circuit fused with 15-amp time-delay fuse
or circuit breaker.
POWER SUPPLY – 2-wire, with ground, 120-volt,
single-phase, 60-Hz, Alternating Current.
OUTLET RECEPTACLE – Properly
grounded 3-prong receptacle to be
located so the power supply cord is
accessible when the washer is
in an installed position.
GROUNDING REQUIREMENTS
WARNING: Improper connection of the
equipment grounding conductor can result in a risk
of electrical shock. Check with a licensed electrician
if you are in doubt as to whether the appliance is
properly grounded.
NOTE: Failure to remove the shipping braces can cause
the washer to become severely unbalanced.
Save all bolts for future use.
NOTE: If you must transport the washer at a later date,
you must reinstall the shipping support hardware to prevent
shipping damage. Keep the hardware in the plastic bag
provided.
1. The washer MUST be grounded. In the event of
malfunction or breakdown, grounding will reduce
the risk of electrical shock by providing a path of least
resistance for electrical current.
2. Since your washer is equipped with a power supply
cord having an equipment-grounding conductor and
a grounding plug, the plug MUST be plugged into an
appropriate, copper-wired receptacle that is properly
installed and grounded in accordance with all local codes
and ordinances or in the absence of local codes, with the
National Electrical Codes, ANSI/NFPA 70 (latest edition).
If in doubt, call a licensed electrician. DO NOT cut off or
alter the grounding prong on the power supply cord. In
situations where a two-slot receptacle is present, it is the
owner’s responsibility to have a licensed electrician replace
it with a properly grounded three-prong grounding-type
receptacle.
19
Installation Instructions
WATER SUPPLY REQUIREMENTS
Hot and cold water faucets MUST be installed within
42 inches (107 cm) of your washer’s water inlet. The faucets
MUST be 3/4s (1.9 cm) garden hose-type so inlet hoses can
be connected. Water pressure MUST be between 10 and 120
pounds per square inch. Your water department can advise
you of your water pressure. The hot water temperature
should be set to deliver water at 120° to 140°F (48°–60°C)
to provide proper Automatic Temperature Control (ATC)
performance.
NOTE: A water softener is recommended to reduce buildup of
scale inside the steam generator if the home water supply is
very hard.
DRAIN REQUIREMENTS
1. Drain capable of eliminating 17 gals (64.3 L)
per minute.
2. A standpipe diameter of 1 1/4s (3.18 cm) minimum.
3. The standpipe height above the floor should be:
Minimum height: 24s (61 cm)
Maximum height: 96s (244 cm)
INSTALLING THE WASHER
1. Run some water from the hot and cold faucets to flush the
water lines and remove particles that might clog
the water valve screens.
2. Remove the inlet hoses from the plastic bag.
3. (90° elbow end)
Carefully connect the inlet
hose marked HOT to the
outside “H” outlet of the
water valve. Tighten by hand,
then tighten another 2/3 turn
with pliers. Carefully connect
the other inlet hose to the
inside “C” outlet of the water
valve. Tighten by hand; then
tighten another 2/3 turn with pliers. Do not crossthread
or over-tighten these connections.
4. Connect the inlet hose ends to the HOT and COLD water
faucets tightly by hand, then tighten another 2/3 turn with
pliers. Turn the water on and check for leaks.
BACK
96”
(244 cm)
Max.
24”
(61 cm)
Min.
NOTE: The drain hose attached to the washer can reach
a 58s (147 cm) high standpipe. For a higher standpipe,
contact an authorized parts distributor.
5. Carefully move the washer to its final location. Gently rock
the washer into position. It is important not to damage the
rubber leveling legs when moving your washer to its final
location. Damaged legs can increase washer vibration. It
may be helpful to spray window cleaner on the floor to
help move your washer into its final position.
NOTE: To reduce vibration, ensure that all four rubber
leveling legs are firmly touching the floor. Push and pull
on the back right and then back left of your washer.
NOTE: Do not use the dispenser drawer or door to lift
the washer.
NOTE: If you are installing into a drain pan, you can use
a 24-inch long 2x4 to lever the washer into place.
20
Installation Instructions
INSTALLING THE WASHER
6. With the washer in its final
position, place a level on top
of the washer (if the washer
is installed under a counter,
the washer should not be
able to rock). Adjust the front
leveling legs up or down to
ensure the washer is resting
solidly. Turn the lock nuts
on each leg up toward the base of the washer and snug
with a wrench.
NOTE: Keep the leg extension at a minimum to prevent
excessive vibration. The farther out the legs are
extended, the more the washer will vibrate.
If the floor is not level or is damaged, you may have
to extend the rear leveling legs.
7. Attach U-shaped hose guide to the end of the drain
hose. Place the hose in a laundry tub or standpipe and
secure it with the cable tie provided in the enclosure
package.
NOTE: Placing the drain hose too far down the drain pipe
can cause a siphoning action. No more than 7 inches of hose
should be in the drain pipe. There must be an air gap around
the drain hose. A snug fit can cause a siphoning action.
(cont.)
8. Plug the power cord into a grounded outlet.
NOTE: Check to be sure the power is off at the circuit
breaker/fuse box before plugging the power cord into
an outlet.
9. Turn on the power at the circuit breaker/fuse box.
10. Read the rest of this Owner’s Manual. It contains
valuable and helpful information that will save you
time and money.
11. Before starting the washer, check to make sure:
Main power is turned on.
The washer is plugged in.
The water faucets are turned on.
The unit is level and all four leveling legs are firmly
on the floor.
The shipping support hardware is removed
and saved.
The drain hose is properly tied up.
There are no leaks at the faucet, drain line
or washer.
12. Run the washer through a complete cycle.
Check for water leaks and proper operation.
13. If your washer does not operate, please review
the Before You Call For Service section before
calling for service.
Cable Tie
Cable Tie
14. Place these instructions in a location near the washer
for future reference.
REPLACEMENT PARTS
If replacement parts are needed for your washer, they can be
ordered in the United States by visiting our Website
at GEAppliances.com or by calling 800.GE.CARES. In
Canada, visit geappliances.ca or call 1.800.561.3344.
Cable Tie
21
Installation Instructions
ADAPTIVE VIBRATION CONTROL
Your GE washer is equipped with Adaptiive Vibration Control
Technology. Using information about the floor, this system
can reduce vibration and improve spin performance in
some installations by adapting the spin cycle. The DEFAULT
configuration is specially designed to provide optimal
performance across the widest range of floor types. Follow
the procedure below to enable more specific adaptive
settings. Your washer can be returned quickly and easily
to the DEFAULT configuration at any time using the same
procedure.
Floor Type Selection
1. In the settings menu, select “floor type setup”.
2. Select Yes or No for Pedestal.
4. Select the type of wood floor.
5. Select the floor type.
3. Select either Default, Concrete or Wood for floor type.
**Default selection is acceptable for most
installations.
22
Before you call for service… GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the
following pages first and you may not need to call for
service.
Problem Possible Cause What To Do
Not draining
Not spinning
Not agitating
Leaking water Door gasket is damaged
Clothes too wet Load is out of balance
Load is out of balance
Pump clogged
Drain hose is kinked or
improperly connected
Household drain may be
clogged
Drain hose siphoning; drain
hose pushed too far down the
drain
Door gasket not damaged
Check back left of washer
for water
Fill hoses or drain hose is
improperly connected
Household drain may be
clogged
Dispenser clogged
Incorrect use of detergent
Dispenser box crack
Pump clogged
Overloading
Drain hose is kinked or
improperly connected
Household drain may be
clogged
Drain hose siphoning; drain
hose pushed too far down the
drain
Redistribute clothes and run drain spin or rinse spin.
Increase load size if washing small load containing heavy and light
items.
See page 12 on how to clean the Pump Filter.
Straighten drain hose and make sure washer is not sitting on it.
Check household plumbing. You may need to call a plumber.
Ensure there is an air gap between hose and drain.
Check to see if gasket is seated and not torn. Objects
left in pockets may cause damage to the washer (nails,
screws, pens, pencils)
Water may drip from the door when the door is opened.
This is a normal operation.
Carefully wipe off rubber door seal. Sometimes dirt or
clothing is left in this seal and can cause a small leak
If this area is wet, you have oversudsing condition.
Use less detergent.
Make sure hose connections are tight at washer and faucets and
make sure end of drain hose is correctly inserted in and secured to
drain facility.
Check household plumbing. You may need to call a plumber.
Powder soap may cause clogs inside the dispenser and cause
water to leak out the front of the dispenser. Remove drawer and
clean both drawer and inside of dispenser box.
Please refer to Cleaning the Washer section.
Use HE and correct amount of detergent.
If new installation, check for crack on inside of dispenser box.
Redistribute clothes and run drain spin or rinse spin.
Increase load size if washing small load containing heavy
and light items.
The machine will slow the spin speed down to 410 rpm if
it has a hard time balancing the load. This speed is normal.
See page 12 on how to clean the Pump Filter.
The dry weight of the load should be less then 16 lb.
Straighten drain hose and make sure washer is not sitting on it.
Check household plumbing. You may need to call a plumber.
Ensure there is an air gap between hose and drain.
23
Before you call for service…
Problem Possible Cause What To Do
Incomplete cycle
or timer not
advancing
Loud or unusual
noise; vibration
or shaking
No power/
washer not
working or dead
Snags, holes,
tears, rips or
excessive wear
Control time
wrong or
changes
Not enough
water
Washer pauses
or has to be
restarted, or
washer door is
locked and will
not open
Door unlocks or
press START and
machine doesn’t
operate
Automatic load redistribution
Pump clogged
Drain hose is kinked or
improperly connected
Household drain may be
clogged
Drain hose siphoning; drain
hose pushed too far down the
drain
Cabinet moving
All rubber leveling legs are not
firmly touching the floor
Unbalanced load
Pump clogged
Washer is unplugged
Water supply is turned off
Circuit breaker/fuse is tripped/
blown
Automatic self system checks
Overloaded
Pens, pencils, nails, screws or
other objects left in pockets
Pins, snaps, hooks, sharp
buttons, belt buckles, zippers
and sharp objects left in
pockets
This is normal During spin the washer may need to rebalance the load
This is normal Horizontal washers do not require the tub to fill with water like top-
Pump clogged See page 12 on how to clean the Pump Filter.
This is normal
Incorrect operation
Timer adds 3 minutes to cycle for each rebalance. 11 or 15
rebalances may be done. This is normal operation.
Do nothing; the machine will finish the wash cycle.
See page 12 on how to clean the Pump Filter.
Straighten drain hose and make sure washer is not sitting on it.
Check household plumbing. You may need to call a plumber.
Ensure there is an air gap between hose and drain.
Washer is designed to move 1/4” to reduce forces transmitted to
the floor. This movement is normal.
Push and pull on the back right and then back left of your washer
to check if it is level. If the washer is uneven, adjust the rubber
leveling legs so they are all firmly touching the floor and locked in
place. Your installer should correct this problem.
Open door and manually redistribute load. To check machine, run
rinse and spin with no load. If normal, unbalance was caused by
load.
See page 12 on how to clean the Pump Filter.
Make sure cord is plugged securely into a working outlet.
Turn both hot and cold faucets fully on.
Check house circuit breakers/fuses. Replace fuses or reset breaker.
Washer should have separate outlet.
First time the washer is plugged in, automatic checks occur. It
may take up to 20 seconds before you can use your washer. This is
normal operation.
Do not exceed maximum recommended load sizes. See
recommended maximum load sizes on page 10.
Remove loose items from pockets.
Fasten snaps, hooks, buttons and zippers.
sometimes to reduce vibrations. When this happens, the estimated
time is increased causing time left to increase or jump.
load washers.
Front-load washers start up differently than top-load
washers, and it takes 30 seconds to check the system. The door will
lock and unlock.
Simply open and close the door firmly; then press START.
24
Before you call for service… GEAppliances.com
Problem Possible Cause What To Do
Water does not
enter washer or
enters slowly
Wrinkling Improper sorting
Grayed or
yellowed clothes
Automatic self system checks
Water supply is turned off
Water valve screens are
stopped up
Overloading
Incorrect wash cycle
Repeated washing in water
that is too hot
Not enough detergent
Not using HE (high efficiency)
detergent
Hard water
Water is not hot enough
After START is pressed, the washer does several system checks.
Water will flow 60 seconds after START is pressed.
Turn on both hot and cold faucets fully.
Turn off the water source and remove the water connection hoses
from the upper back of the washer. Use a brush or toothpick to clean
the screens in the machine. Reconnect the hoses and turn the water
back on.
Avoid mixing heavy items (like work clothes) with
light items (like blouses).
Load your washer so clothes have enough room
to move freely.
Match cycle selection to the type of fabric you are
washing (especially for easy care loads).
Wash in warm or cold water.
Use correct amount of detergent.
Use HE detergent.
Use hottest water safe for fabric.
Use a water conditioner like Calgon brand or install
a water softener.
Make sure water heater is delivering water at
120°–140°F (48°–60°C).
Detergent is not dissolving
Dye transfer
Colored spots Incorrect use of fabric softener
Dye transfer
Water
temperature is
incorrect
Slight variation
in metallic color
Bad odor inside
your Washer
Water supply is improperly
connected
House water heater is not set
properly
This is normal Due to the metallic properties of paint used for this unique
Washer unused for a long time,
not using recommended quality
of HE detergent or used too
much detergent
Try a liquid detergent.
Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Check fabric softener package for instructions and follow
directions for using dispenser.
Sort whites or lightly colored items from dark colors.
Promptly remove wash load from washer.
Make sure hoses are connected to correct faucets.
Make sure house water heater is delivering water at 120°–140°F
(48°–60°C).
product, slight variations of color may occur due to viewing angles
and lighting conditions.
Run a BasketClean cycle.
In case of strong odor, you may need to run the BasketClean cycle
more than once.
Use only the amount of detergent recommended on the detergent
container.
Use only HE (high efficiency) detergent.
Always remove wet items from the washer promptly after machine
stops running.
Leave the door slightly open for the water to air dry. Close
supervision is necessary if this appliance is used by or near children.
Do not allow children to play on, with or inside this or any other
appliance.
25
Before you call for service…
Problem Possible Cause What To Do
Detergent leak Incorrect placement of
detergent insert
Make sure detergent insert is properly located and fully seated.
Never put detergent above max line.
Improper
dispensing of
softener or
bleach
This is normal
Dispenser clogged
Softener or bleach is filled
above the max line
Softener or bleach cap issue
It is normal operation to see detergent leak on door gasket about
20 seconds after filling the dispenser.
Monthly clean the dispenser drawer to remove buildup of
chemicals.
Make sure to have the correct amount of softener or bleach.
Make sure softener and bleach cap for dispenser are seated
or they will not work.
26
GE Washer Warranty. (For customers in the United States)
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. To schedule service,
on-line, visit us at GEAppliances.com, or call 800.GE.CARES
(800.432.2737). Please have serial number and model number
availa ble when calling for service.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain
service under the warranty.
For The Period Of: We Will Replace:
One Year Any part of the washer which fails due to a defect in materials or workmanship. During this
From the date of the limited one-year warranty, GE will also provide, free of charge, all labor and related service
original purchase costs to replace the defective part.
Second through The suspension strut assembly, motor and motor controller if any of these parts should fail due
Fifth Year to a defect in materials or workmanship. GE will also replace the washer top panel, front panel or
From the date of the service panel if they should rust under operating conditions. During this additional three-year
original purchase limited warranty, you will be responsible for any labor or related service costs.
Second through The outer tub and driven pulley if any of these parts should fail due to a defect in materials
Tenth Year or workmanship. During this additional eight-year limited warranty, you will be responsible
From the date of the for any labor or related service costs.
original purchase
Lifetime of Product The washer basket if it should fail due to a defect in materials or workmanship. During this
From the date of the product lifetime limited warranty, you will be responsible for any labor or related service costs.
original purchase
What Is Not Covered (in the United States):
Service trips to your home to teach you how to use
the product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
Damage after delivery.
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Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available,
you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service
location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Replacement of house fuses or resetting of circuit
breakers.
Damage to the product caused by accident, fire, floods
or acts of God.
Incidental or consequential damage caused by possible
defects with this appliance.
Product not accessible to provide required service.
Warrantor: General Electric Company. Louisville, KY 40225
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