GE Consumer & Industrial
Technical Service Guide
February 2006
GE Profi leTM
Dishwasher
PDW8900 Series
PDW9700 Series
PDW9900 Series
31-9137
GE Appliances
General Electric Company
Louisville, Kentucky 40225
IMPORTANT SAFETY NOTICE
The information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,
electronic, and mechanical experience. Any attempt to repair a
major ap pli ance may result in personal injury and property
damage. The man u fac tur er or seller cannot be responsible for the
in ter pre ta tion of this in for ma tion, nor can it assume any liability in
connection with its use.
WARNING
To avoid personal injury, disconnect power before servicing
this prod uct. If electrical power is required for diagnosis or test
purposes, disconnect the power immediately after performing the
necessary checks.
RECONNECT ALL GROUNDING DEVICES
If grounding wires, screws, straps, clips, nuts, or washers used to
complete a path to ground are removed for service, they must be
returned to their original position and properly fastened.
GE Consumer & Industrial
Technical Service Guide
Copyright © 2006
All rights reserved. This service guide may not be reproduced in whole or in part
in any form without written permission from the General Electric Company.
– 2 –
Table of Contents
Active Vent ...........................................................................................................................................................................28
Circulation Pump and Motor ....................................................................................................................................... 30
Component Locator Views ........................................................................................................................................... 10
Control Features ................................................................................................................................................................ 6
Control Module ...................................................................................................................................................................27
Customer Purge of the Bulk Dispenser Tank .......................................................................................................18
Demo Mode .........................................................................................................................................................................26
Detergent/Rinse Module ................................................................................................................................................19
Dishwasher Components. ............................................................................................................................................. 12
Door Interlock Switch. ..................................................................................................................................................... 19
Door Panel ............................................................................................................................................................................ 12
Door Spring Installation. ................................................................................................................................................ 31
Drain System ...................................................................................................................................................................... 24
Factory Test Mode ............................................................................................................................................................33
Factory Test Mode ............................................................................................................................................................33
Fan (PDW9700 and PDW9900 Series) ..................................................................................................................... 28
Fill Funnel .............................................................................................................................................................................. 21
Heating Element ................................................................................................................................................................ 22
Introduction .........................................................................................................................................................................5
Keypad Assembly ............................................................................................................................................................. 13
Lower Spray Arm, Fine Filter, and Inlet Cover ...................................................................................................... 21
Main Conduit .......................................................................................................................................................................21
Middle Spray Arm .............................................................................................................................................................20
Nomenclature. ...................................................................................................................................................................4
Schematics and Strip Circuits .....................................................................................................................................34
Service Mode ......................................................................................................................................................................32
TM
Single Rack Wash
SmartDispense
.......................................................................................................................................................... 29
TM
............................................................................................................................................................... 15
Smart Fill System. .............................................................................................................................................................24
Turbidity Sensor ................................................................................................................................................................ 23
Upper Spray Arm ..............................................................................................................................................................21
Using the Dishwasher with the Upper Rack Removed .................................................................................... 20
Warranty for 2005 Product .......................................................................................................................................... 36
Warranty for 2006 and Later Product .................................................................................................................... 37
Wash Cycles ........................................................................................................................................................................ 26
Water Hardness Test and Calibration ..................................................................................................................... 14
Water Valve and Flood Switch ....................................................................................................................................25
Water Valve Test ............................................................................................................................................................... 25
Wax Motor and Magnet. ............................................................................................................................................... 30
– 3 –
Nomenclature
Model Number
P D W 9 9 8 0 L 0 0 S S
Brand
P = Profi le
E = General Electric - NATM
G = General Electric
Product Type
CD = Counter Top DW = Dishwasher
SD = Standard SC = Convertible
SM = Spacemaker SS = Compact (18 in.)
RF = Retrofi t HD = Home Depot Derivative
Model Designator
Designates features – the higher
the number, the more features.
Exterior Color
BB = Black
II = Requires Custom Panel
and Handle
SS = Stainless Steel
WW = White
Engineering Model Suffi x
Model Year Designator
Nomenclature
The serial plate of your dishwasher
is lo cat ed on the tub wall just inside
the door jam.
The mini-manual is located behind
the toe plate.
Serial Number
The fi rst two characters of the serial number
identify the month and year of manufacture.
Example: AL123456S = January, 2006
A - JAN 2006 - L
D - FEB 2005 - H
F - MAR 2004 - G
G - APR 2003 - F
H - MAY 2002 - D
L - JUN 2001 - A
M - JUL 2000 - Z
R - AUG 1999 - V
S - SEP 1998 - T
T - OCT 1997 - S
V - NOV 1996 - R
Z - DEC 1995 - M
The letter des ig nat ing
the year re peats every
12 years.
Example:
T - 1974
T - 1986
T - 1998
– 4 –
Introduction
The new GE Profi le PDW8900 Series, PWDW9700 Series, and PDW9900 Series dishwashers incorporate the
following new features for 2005:
SmartDispense
•
TM
- A bulk liquid detergent dispense assembly is introduced with this dishwasher.
It consists of a dispense reservoir mounted within the inner door panel, a liquid level sensor connected to a Low Detergent LED on the control panel, and a positive displacement pump to inject
the optimal amount of detergent into the dishwasher during each cycle. A water hardness selection mode permits the calibration of the location's water hardness.
Single Rack Wash
•
TM
- In addition to the two rack wash cycles, this GE Profi le dishwasher has a
Single Rack Wash which bypasses the lower spray arm, directing the cleaning power to the upper rack only. Water is dispensed from the middle and upper wash arms only.
Smart Fill - The wash system has been changed to a low fl ow design. The wash, dry, and noise
•
performance have all been improved. Smaller jets on the spray arms require less water to keep
the pump primed. Less water allows the Calrod to heat the water to a higher temperature, improving both wash and dry performances.
Angled Rack Dry - A new top rack features two adjustable-angle dividers. This prevents rinse
•
water from puddling, allowing it to run off the bottoms of stemware, glasses, and cups.
– 5 –
Control Features
Control Settings
Status Indicator Lights
(Indicators vary by models)
The Status display tells you what is happening while the dishwasher is in operation and may flash,
indicating a malfunction. The lights will come ON indicating the sequence of the dishwasher operation.
LOW DETERGENT Displayed when the SmartDispense needs to be refilled with liquid or gel automatic dishwasher
detergent.
SENSING Displayed while the Clean Sensor™is measuring the amount of soil and temperature of water.
The dishwasher will adjust the selected cycle to achieve optimal performance.
WASHING Displayed during prewash, main wash and rinse periods.
DRYING Displayed during HEATED DRY.
SANITIZED Displayed when cycle has met sanitization conditions.
CLEAN Displayed when a wash cycle is complete.
Time Remaining Display
(on some models)
During operation, the display shows the minutes remaining until the cycle is complete. The display may
adjust the remaining time while the Sensing light is on. The time displayed at the start of each cycle may
change from the factory setting as the unit customizes itself to home use. During a delay start, the
display will show hours of time remaining until the cycle starts.
2
1
1
2
3 45
6
PDW8900 Series
5
62 43
1
PDW9700 Series and PDW9900 Series
Throughout this manual, features and appearance may vary from your model.
Smart Dispense
A
NTI-BACTERIAL
C
OOKWARE
N
ORMAL
S
PEEDCYCLE
C
HINACYCLE
P
LASTICCYCLE
S
INGLERACKWASH
R
INSEONLY
LOW DETERGENT
S
ENSING
W
ASHING
D
RYING
S
ANITIZED
C
LEAN
– 6 –
py g y
Selections
PDW8900 Series: Press the pad for the desired wash cycle.
PDW9700 and PDW9900 Series: Use the Arrow Pads to scroll through the wash cycles.
NOTE: All cycle times and water usage information contained in the following section are approximate values only. Actual
results will depend on several factors, including but not limited to, inlet temperature, household water pressure, and turbidity
of the wash water.
The light above or next to the selected pad will be ON to indicate which WASH CYCLE has been selected.
ANTI-BACTERIA Heavy 7.8 gal., 105 min.
Medium 6.7 gal., 95 min.
Light 5.6 gal., 85 min.
This cycle raises the water temperature in the final rinse to sanitize your dishware. The cycle length will
vary depending on the temperature of your inlet water.
NOTE: The Anti-Bacteria cycle is monitored for sanitization requirements. If the cycle is interrupted
during or after the main wash portion or if the incoming water temperature is so low that adequate
water heating cannot be achieved, the sanitizing conditions may not be met. In these cases, the
sanitized light will not illuminate at the end of the cycle.
NOTE: NSF-certified residential dishwashers are not intended for licensed food establishments
.
3
COOKWARE Heavy 8.9 gal., 80 min.
(POTS & PANS) Medium 7.8 gal., 70 min.
Light 6.7 gal., 60 min.
This cycle is meant for heavily soiled dishes or cookware with dried-on or baked-on soils.
This cycle may not remove burned-on foods. Everyday dishes are safe to be used in this cycle.
NORMAL WASH Heavy 7.8 gal., 75 min.
Medium 6.7 gal., 65 min.
Light 4.5 gal., 50 min.
This cycle is for medium/heavily soiled dishes and glassware.
SPEED CYCLE 6.7 gal., 35 min.
This cycle is for everyday dishes and glassware.
CHINA CRYSTAL 6.7 gal., 35 min.
This cycle is for lightly soiled china and crystal.
PLASTICS CYCLE Heavy 6.7 gal., 160 min.
Medium 5.6 gal., 150 min.
Light 4.5 gal., 130 min.
The longer time for this cycle includes a built-in drying portion that is specifically designed to reduce
the risk of melting plastic items and improve plastic drying. For removing red tomato-based stains,
GE recommends the use of Cascade®Plastic Booster™.
SINGLE RACK WASH Heavy 6.1 gal., 45 min.
Medium 5.1 gal., 35 min.
Light 4.1 gal., 30 min.
This cycle washes lightly soiled dishes on the upper rack only.
RINSE ONLY 2.3 gal., 10 min.
For rinsing partial loads that will be washed later. Do not use detergent with this cycle.
NOTE: On the PDW8900 Series models, the CHINA CRYSTAL/PLASTICS selector is a toggle pad; toggle the pad until
the desired cycle is indicated.
NOTE: This dishwasher is equipped with a CleanSensor™with automatic temperature control; therefore, cycle length and
time may vary depending on soil and temperature conditions.
NOTE: Only the Anti-Bacteria cycle has been designed to meet the requirements of Section 6, NSF 184 for soil removal
and sanitization efficacy.
– 7 –
Enhancements
The light above the selected pad will be ON to indicate which ENHANCEMENT has been selected.
DELAY HOURS You can delay the start of a wash cycle for up to 24 hours (depending on model). Press the
DELAY START pad to choose the number of hours you want to delay the start of the cycle; then
press START/RESET.
After closing the door, the machine will count down and automatically start at the correct time.
NOTE: To cancel the DELAY START selection before the cycle begins, press the DELAY START
pad until the display shows the estimated cycle time for the selected cycle in minutes.
4
ADDED HEAT When selected, the cycle will run longer with heating element on to improve both wash and dry
(EXTRA HOT WASH) performance.
NOTE: Cannot be selected with RINSE ONLY cycle.
PRE WASH For use with heavily soiled and/or dried-on, baked-on soils. This option MUST be selected PRIOR to
(on some models) starting the cycle. This option adds 15 minutes to the cycle time.
NOTE: Cannot be selected with RINSE ONLY cycle.
HEATED DRY Shuts off the drying heat option. Dishes will air dry naturally (PDW8900 Series) or
Light Off fan dry (PDW9700 and PDW9900 Series) to save energy.
HEATED DRY Turns the heating element on for fast drying. This will extend the total cycle time by 15 minutes for
the ANTI-BACTERIAL cycle, 8 minutes for the SPEED cycle, 15 minutes for the PLASTICS cycle,
30 minutes for the CHINA CRYSTAL cycle, and 38 minutes for all other cycles.
NOTE: Cannot be selected with RINSE ONLY cycle.
LOCK You can lock the controls to prevent any selections from being made. Or you can lock the controls
after you have started a cycle.
Children cannot accidentally start dishwasher by touching pads with this option selected.
To unlock the dishwasher controls, press and hold the HEATED DRY pad for 3 seconds. To lock the
dishwasher, press and hold the HEATED DRY pad for 3 seconds. The light above the LOCK pad
will turn off.
RESET To change a cycle after washing starts…
PDW8900 Series: Touch the START/RESET pad to cancel the cycle. The START/RESET light will
flash while the water is pumped out if needed. This takes approximately 2 minutes.
PDW9700 and PDW9900 Series: Open the door slowly to prevent splash-out. Touch the
START/RESET pad to cancel the cycle. If the START/RESET light is flashing, close the door
until the water pumps out (this takes approximately 2 minutes) and the light stops flashing.
When the light stops flashing, the dishwasher can be reprogrammed and restarted.
– 8 –
Clean
PDW8900 Series
The CLEAN light is illuminated when the selected cycle and enhancements are complete. The light will stay ON until
a pad is pressed or the door is opened and then closed.
PDW9700 and PDW9900 Series
The CLEAN light is illuminated and a double beep will sound when the selected cycle and enhancements are complete.
You may remove the dishes at any time. Note the high-efficiency fan will run quietly for 30 minutes to 4 hours (depending
on selected cycle) after the CLEAN light is illuminated to continue drying the dishes. The fan can be turned off by opening
the door and pressing any keypad.
NOTE: To turn off the audible end-of-cycle signal (or re-activate it if it was previously disengaged), press the HEATED
DRY pad 5 times within 3 seconds. A triple beep will sound to indicate the end-of-cycle beep option has been toggled.
NOTE: If you are not using the SmartDispense and you want to turn the LOW DETERGENT LED light off, press the
ADDED HEAT pad 5 times within 3 seconds. You will hear three beeps, then the light will go off. You can turn the light
back on by pressing the ADDED HEAT pad 5 times within 3 seconds.
6
Start
PDW8900 Series
Close the dishwasher door and select the cycle and desired enhancements. Touch the START/RESET pad to begin the
cycle. Water fill begins immediately, and approximately 60 seconds later the wash action begins.
When the dishwasher door is fully closed, the control panel lights will display the last settings you selected. If you don’t
want to change any of the settings, simply touch the START/RESET pad to begin the cycle.
If the door is closed, the indicator lights will turn off if the START/RESET pad is not selected within 5 minutes. To activate
the display, open and close the door or press any pad.
PDW9700 and PDW9900 Series
After selecting the cycle and desired enhancements, touch the START/RESET pad to ready the dishwasher to begin the
cycle. Close the door to start the cycle or begin the DELAY START countdown. When the cycle starts, the water fill
begins and approximately 60 seconds later the wash action begins.
The dishwasher will always display your last selection and enhancements. If you don’t want to change the settings,
simply touch the START/RESET pad to ready the dishwasher and close the door to begin the cycle.
Also, if a power failure occurs NORMAL and HEATED DRY will automatically be programmed. Make any new selections
and touch the START/RESET pad to begin the new cycle.
If the door is opened, the indicator lights will turn off if the START/RESET pad is not selected within 5 minutes.
To activate the display, open and close the door or touch any pad.
5
– 9 –
PDW8900 Series Shown
Component Locator Views
Inside Cabinet View
1
2
3
7
6
1 - Upper Spray Arm, 2 - Middle Spray Arm , 3 - Lower Spray Arm, 4 - Hub,
5 - Filter Screen, 6 - Heating Element, 7 - Float, 8 - Smart Dispense Cap
4
5
8
Fill Funnel
Door Spring
Left Side View
Fill Hose
Water Valve
PDW8900 Series Shown
Door View
(Door Panel and Eschtcheon Keypad
Assembly Removed)
Flapper (Active Vent)
Active Vent Motor
Detergent Rinse Module
Flood Switch
Door Interlock Switch
Control Module
SmartDispenseTM Reservoir
Liquid Level Sensor
Positive Displacement Pump
Circulation Pump
Junction Box
– 10 –
Dishwasher Components
Door Panel
PDW9700 Series and PDW9900 Series
Note: For top control dishwashers, there must be
1
/2-inch clearance between the top of the door and
the counter top.
The door panel covers the main control board,
detergent cup, vent fan, motor, louver, wire harness,
Smart Dispense bottle, Smart Dispense detergent
sensor, Smart Dispense pump, and door-interlock
switch.
The outer door panel is held in place by 12 screws
(5 Phillips head screws per side and two 1/4-in. hex
head screws at the bottom).
PDW8900 Series
The door panel covers the main control board,
detergent cup, wire harness, Smart Dispense bottle,
Smart Dispense detergent sensor, and Smart
Dispense pump.
Escutcheon Keypad
Assembly Screws
The outer door panel is held in place by 12 screws
(5 Phillips head screws per side and two
head screws at the bottom). The esutcheon keypad
is held on by 4 screws.
1
-in. hex
4
/
Note: A ribbon cable connects the keypad
membrane (3-digit display on some models) to the
control circuit board. Due to the ribbon length, care
must be taken when removing the door panel to
ensure that the ribbon cable is not damaged.
Note: When removing the outer door panel, be
careful not to remove the 4 screws (2 per side)
holding the escutcheon to the door assembly.
Remove these only to gain access to the control
module, active vent, fl apper, and door interlock
switch.
– 12 –