GE nautilus dishwasher User Manual

GE Appliances
Dishwashers
165D4700P220 49-5894
7-00 JR
GHD3500 series GSD3400 series GSD3600 series GSD3700 series GSD3900 series
Owner’s Manual
Nautilus
www.geappliances.com
2
Congratulations! You Are Now Part of the GE Family.
Welcome to the GE family. We’re proud of our quality products and we are committed to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and you’ll hear it in the friendly voices of our customer service department.
Best of all, you’ll experience these values each time you use your dishwasher. That’s important, because your new dishwasher will be part of your family for many years. And we hope you will be part of ours for a long time to come.
We thank you for buying GE. We appreciate your purchase, and hope you will continue to rely on us whenever you need quality appliances for your home.
Important!
Fill out and return the Consumer Product Ownership Registration card that is packed with this product. If you cannot find it, please send in the duplicate card printed in the back of this manual.
Write the model and serial numbers here.
#
#
You can find them on the tub wall just inside the door.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service under the warranty.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
GE & You, A Service Partnership.
Inside you will find many helpful hints on how to use and maintain your dishwasher properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your dishwasher.
Read this Manual
Ask any GE appliance owner and they will tell you we stand behind our products with unmatched quality service. However, did you know that most questions result from simple problems that you can easily fix yourself in just a few minutes? This Owner’s Manual can tell you how.
You’ll find many answers to common problems here. If you review our chart of Troubleshooting Tips first, you may not need to call for service at all.
Review the Section on Troubleshooting Tips
If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section. Or you can always call the GE Answer Center
® at
800.626.2000, 24 hours a day, 7 days a week.
If You Need Service
Safety Information . . . . . .4–7

Operating Instructions

Control Panel . . . . . . . . . . . . . .8
Control Settings . . . . . . . . .9, 10
Dial Cycles . . . . . . . . . . . .10, 11
Using the Dishwasher . . .12, 13 Loading the
Dishwasher Racks . . . . . .14, 15
Care and Cleaning . . . . . .16, 17
Optional Accessories . . . .18, 19

Troubleshooting Tips

Before You
Call For Service . . . . . . . . 20–24

Customer Service

Product Registration . . . . . . . .29
Warranty . . . . . . . . . . . . . . . .31
Service Telephone
Numbers . . . . . . . . . .Back Cover
3

Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
4
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allow them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
WATER HEATER SAFETY
5
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Use your dishwasher only for its intended purpose as described in this Owner’s Manual.
This dishwasher must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet with your dishwasher, you can receive one by calling us toll-free at the GE Answer Center
®
, 800.626.2000.
Connect to a grounded
metal, permanent wiring system; or run an equipment­grounding conductor with the circuit conductors and connect to the equipment­grounding terminal or lead of the appliance.
Improper connection of the
equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded.
Dispose of discarded
appliances and shipping or packing material properly.
Do not attempt to repair or
replace any part of your dishwasher unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.
To minimize the possibility of
electric shock, disconnect this appliance from the power supply before attempting any maintenance.
NOTE:
Turning the dishwasher off does not disconnect the appliance from the power supply. We recommend having a qualified technician service your appliance.
PROPER INSTALLATION AND MAINTENANCE
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
6
DO NOT…
Do not tamper with controls.
Do not abuse, sit on, or stand
on the door or dish rack of the dishwasher.
Do not discard a dishwasher
without first removing the door of the washing compartment.
Do not store or use
combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Do not allow children to play
inside, on or with this appliance or any discarded appliance.
WARNING!
7
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
WHEN USING YOUR DISHWASHER
Use only powder, tabs or
liquid detergents or wetting agents recommended for use in a dishwasher and keep them out of the reach of children. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers.
Locate sharp items so that
they are not likely to damage the door seal.
Load sharp knives with the
handles up to reduce the risk of cut-type injuries.
Do not wash plastic items
unless marked
dishwasher
safe
or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
Non-Dishware Items: Do not
wash items such as electronic air cleaner filters, furnace filters and paint brushes in your dishwasher. Damage to dishwasher and discoloration or staining of dishwasher may result.
Do not touch the heating
element during or immediately after use.
Do not operate your
dishwasher unless all enclosure panels are properly in place.
Close supervision is necessary
if this appliance is used by or near children.
Load light plastic items so
they will not become dislodged and drop to the bottom of the dishwasher— they might come into contact with the heating element and be damaged.
Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door.
Throughout this manual, features and appearance may vary from your model.
8
Models GSD3715, GSD3725, GSD3735, GHD3515, GHD3525, and GHD3535
SHORT
WASH
START DELAY
(HRS)
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF)
START
HOT START
OPTION
RINSE ONLY
OFF
CYCLE
ON
2
4
3
5
6
1
CYCLES
ENERGY OPTIONS
POTS
& PANS
NORMAL
WASH
LIGHT WASH
CHINA
CRYSTAL
HOT
START
HI TEMP
WASH
HEATED DRY ON
RESET
OPTIONS
Model GSD3732
SHORT WASH
START DELAY
(HRS)
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF)
START
RINSE ONLY
OFF
CYCLE
ON
2
4
3
5
1
CYCLES
ENERGY OPTIONS
HEAVY
WASH
NORMAL
WASH
LIGHT
WASH
CHINA
CRYSTAL
HI TEMP
WASH
HI TEMP
RINSE
HEATED
DRY
RESET
OPTIONS
1
2
3
1
2
3
Models GSD3415, GSD3425, GSD3435,
GSD3610, GSD3620, and GSD3630
SHORT
WASH
START DELAY
(HRS)
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF)
START
HOT START
OPTION
RINSE ONLY
OFF
CYCLE
ON
2
4
3
5
6
1
CYCLES
ENERGY OPTIONS
POTS
& PANS
NORMAL
WASH
LIGHT WASH
HOT
START
HEATED DRY ON
HI TEMP
WASH
RESET
OPTIONS
1
2
3
Models GSD3912, GSD3922, and GSD3933
SHORT
WASH
START DELAY
(HRS)
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF)
START
RINSE ONLY
OFF
CYCLE
ON
2
4
3
5
6
1
CYCLES
ENERGY OPTIONS
POTS
& PANS
NORMAL
WASH
LIGHT
WASH
CHINA
CRYSTAL
HI TEMP
WASH
HI TEMP
RINSE
HEATED DRY ON
RESET
OPTIONS
1
2
3
Energy Options
HI TEMP Provides extra heat for best performance. It is used
WASH best with heavily-soiled dishes.
HI TEMP RINSE
Turns on the heater in final rinse cycles to help prevent spotting on dishware. This option may be turned ONor
OFF
during the wash cycle.
HEATED DRY ON/
Turns the drying heater on for fast drying. Available
HEATED DRY on all wash cycles except
RINSE ONLY
. Adds
approximately 31 minutes to the cycle.
HEATED DRY OFF
Drying heater is turned off. Dishes dry naturally.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information

Control Settings

Cycles
POTS & PANS 10.2 gal., 68 min. Prewash Prewash Prewash Main wash
Prerinse Prerinse Final rinse
or
HEAVY WASH For heavily soiled dishes or cookware with dried-on
or baked-on soils. Everyday dishes may be included. This cycle will not remove burned-on foods.
HOT START adds 1.5 gal., 30 min to selected cycle. Rinse start selected cycle
Preheats wash water to correct temperature.
NORMAL WASH 8.7 gal., 68 min. Prewash Prewash Main wash Prerinse
Prerinse Final rinse
For loads of everyday dishes, glasses and cookware with medium soils.
NOTE:
Many dishes have lighter
soil than normal. Choosing a cycle other than
NORMAL WASH
will save energy and water.
LIGHT WASH 7.3 gal., 68 min. Prewash Prewash Main wash Prerinse Final rinse
For dishes with light soils.
CHINA CRYSTAL
5.8 gal., 68 min. Prewash Main wash Prerinse Prerinse Final rinse
For lightly soiled china and crystal.
SHORT WASH For quickly washing loads of everyday dishes with
medium soils that have not dried on, such as loads consisting mostly of glasses.
RINSE ONLY 2.8 gal., 9 min. Prerinse Final rinse
For rinsing partial loads that will be washed later.
Do not use detergent.
PLATE WARMER For warming clean dishes and serving plates. This
cycle will take approximately 32 minutes.
9
1
2
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the dial cycles.
Short Wash
For quickly washing loads of everyday dishes with medium soils that have not dried on.
10
Rinse Only
For rinsing partial loads that will be washed later.
Do not use
detergent.
Make sure
HEATED DRY
is not selected.
Be sure the door is unlatched.
Slowly turn the Dial to
RINSE ONLY.
Latch the door to start the cycle.
4
3
2
1
Select the
NORMAL WASH
cycle and any options.
Be sure the door is unlatched.
Slowly turn the Dial to
SHORT WASH
.
Latch the door to start the cycle.
4
3
2
1
Start
Make sure the Dial is at an
OFF
position.
Select the desired Cycle and Options. Indicators will
show selections.
Turn the Dial to the desired Cycle. Don’t turn it past
the Selected Cycle position, or you could accidentally miss a rinse.
Latch the door. Cycle On lights up. There is a time
delay between start-up and water fill so you will not hear any wash action right away.
3
Control Settings
About the dishwasher control panel.
START DELAY
(HRS)
OFF
PLATE WARMER
(HEATED DRY ON)
START DELAY
(HRS)
OFF
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
4
5
6
RINSE ONLY
(HEATED DRY OFF)
3
4
5
6
HOT START
2
3
HOT START
OPTION
2
OPTION
1
1
START
START
SHORT
WASH
SHORT WASH
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
11
Hot Start
Preheats wash water to correct temperature.
Select the
HOT START
cycle and any other option.
Be sure the door is unlatched.
Slowly turn the Dial to
HOT START
.
Latch the door to start the cycle.
4
3
2
1
Start Delay
The
START DELAY
will allow you to delay the start time of
any cycle not on the Dial automatically for up to either 5 or 6 hours (depending on the model).
Plate Warmer
For warming clean dishes and serving plates. This cycle will take approximately 32 minutes.
START DELAY
Be sure the door is unlatched.
Select the wash cycle and option you want.
Slowly turn the Dial to desired time. The
CYCLE
ON
light will come on.
Latch the door to start the cycle.
4
3
2
1
Load clean dishware to be warmed.
Select
HEATED DRY.
Be sure the door is unlatched.
Slowly turn the Dial to
PLATE WARMER.
Latch the door to start the cycle.
5
4
3
2
1
(HRS)
OFF
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
HOT START
OPTION
1
START
2
3
4
5
6
SHORT WASH
START DELAY
(HRS)
OFF
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
START DELAY
(HRS)
OFF
PLATE WARMER
(HEATED DRY ON)
4
5
6
4
5
6
RINSE ONLY
(HEATED DRY OFF)
3
3
HOT START
OPTION
1
2
HOT START
OPTION
1
2
START
START
SHORT
WASH
SHORT
WASH
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Using the dishwasher.
12
Check the Water Temperature
The entering water must be at least 120°F. and not more than 150°F., for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer. Turn on the hot water faucet nearest the dishwasher, place the thermometer in a glass and let the water run continuously into the glass until the temperature stops rising.
Use Jet-Dry®Rinse Agent
Jet-Dry
®
rinse agent removes spots and prevents new film build-up
on your dishes, glasses, flatware, cookware and plastic.
Fill the rinse agent dispenser until it reaches the bottom of lip inside the opening. Replace cap.
To check if rinse agent is needed, remove the cap and look into the dispenser. On some models, the dispenser can be checked by pressing the clear center of the fill cap 2 or 3 times. If rinse agent fills the center of the fill cap, you have enough.
A full dispenser should last about one month.
If rinse agent spills, wipe up the excess.
Dish Preparation Prior to Loading
No pre-rinsing of normal food soil is required.
Scrape off hard soils including bones, toothpicks, skins, and
seeds.
Remove large quantities of any remaining food.
Remove leafy vegetables, meat trimmings, and excessive amounts
of grease or oil.
Remove acidic food soils that can discolor stainless steel.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
13
Forget to Add a Dish?
A forgotten dish can be added any time before the main wash.
Push the door latch to the left.
Once the water calms, open the door. Steam may rise out of the dishwasher.
Add forgotten dishes.
Close the door and push the latch to the far right.
4
3
2
1
Proper Use of Detergent
Use only detergent specifically made for use in dishwashers. Cascade® Automatic Dishwashing Detergent has been approved for
use in all GE dishwashers. Keep your detergent fresh and dry. Don’t put powder detergent into the dispenser until you’re ready to wash dishes.
The amount of detergent to use depends on whether your water is
hard
or
soft
. With hard water, you need extra detergent. With soft
water, you need less detergent.
Protect your dishes and dishwasher by contacting your water department and asking how hard your water is. Twelve or more grains is extremely hard water. A water softener is recommended. Without it, lime can build up in the water valve, which could stick while open and cause flooding. Too much detergent with soft water can cause a permanent cloudiness of glassware, called
etching
.
You’ll find two detergent dispensers on the inside door of your dishwasher. All wash cycles except
RINSE ONLY
require detergent in the
main cup. Wash cycles
with two washes will also
use the open cup. When
using automatic dishwashing detergent tabs, simply place one tab in the main cup and close.
Be sure the Dial is
OFF
before adding
detergent. Otherwise, the
detergent cup will not
close and latch properly.
Add detergent then close the main cup.
NOTE:
To open detergent cup after it has been closed, simply turn the detergent cup handle counter-clockwise until it releases. A snapping sound may be heard.
Open cup
Main cup
The Wash Tower
Keep the center area clear in the lower rack.
The wash tower rises through the center of the lower rack during the wash and rinse portions of the cycle.
A second wash tower
(on some models) is located in the top rack. Water from the wash tower in the lower rack shoots up into this wash tower and out the openings at the top. When loading items around this wash tower do not block the top openings.
Don’t block or load tall things next to the Wash Tower.
Also, be careful not to let a portion of an item such as a pot or dish handle extend through the bottom rack. This could block the wash arm and cause poor washing results.
Upper Rack
The upper rack is for glasses, cups and saucers. Cups and glasses fit best along the sides. This is also a secure place for dishwasher-safe plastics. The upper rack is good for all kinds of odd­shaped utensils. Saucepans, mixing bowls and other items should be placed face down.
The cup shelf
(on some models) may be placed in
the up or down position to add flexibility.
Secure larger dishwasher-safe plastics over two fingers when possible.
Make sure small plastic items are secure so they can’t fall onto the heating element.
An upper wash arm (on some models) is located above the top rack. Check to make sure that tall items will not block rotation of this arm.
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets may vary from your model.
14
15
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Lower Rack
When loading the lower rack, do not load large platters or trays in the front right corner. They may prevent detergent from circulating during the wash cycle.
The lower rack is best used for plates, saucers, and cookware. Large items such as broiler pans and racks should go along the sides. Load platters, pots and bowls along the sides, in corners, or in the back. The soiled side of items should face the center of the rack.
Silverware Basket
Put flatware in the removable basket with fork and knife handles up to protect your hands. Place spoons in the basket with handles down. Mix knives, forks and spoons so they don’t nest together. Distribute evenly. Small plastic items, such as measuring spoons and lids from small containers, should go in the bottom of the silverware basket with silverware on top.
To increase the flexibility of the lower rack, the silverware basket may be split (on some models). Grasp the basket at opposite corners and slide apart. The basket sections should be placed in the lower rack by hanging them on the top hoop.
A cover can be lowered to
either side to secure
lightweight items from
the effects of the
vigorous wash action.
Don’t let any item extend through bottom.
Single basket (on some models)
Split basket (on some models)
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
16
Caring for the dishwasher.
To clean the control panel use a lightly dampened cloth then dry thoroughly. To clean the exterior use a good appliance polish wax.
Never use sharp objects, scouring pads or harsh cleaners on any part of the dishwasher.
Protect Against Freezing
If your dishwasher is left in an unheated place during the winter, ask a service technician to:
Cut off electrical power to the dishwasher. Remove fuses or trip circuit breaker.
Turn off the water supply and disconnect the water inlet line from the water valve.
Drain water from the inlet line and water valve. (Use a pan to catch the water.)
Reconnect the water inlet line to the water valve.
Remove the plastic sump cover in the tub bottom and use a sponge to soak up water in the rubber boot.
5
4
3
2
1
Sump cover screws
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Check the air gap any time your dishwasher isn’t draining well.
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher against water backing up into it if a drain clogs. The air gap is not a part of the dishwasher. It is not covered by your warranty. Not all plumbing codes require air gaps, so you may not have one.
The air gap is easy to clean.
Turn off the dishwasher and lift off the chrome cover.
Unscrew the plastic cap and clean with a toothpick.
2
1
Two types of air gaps
17
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About optional accessories.
18
You can change the door and lower access panel appearance of your dishwasher by ordering one of these optional accessories:
Color Panels
1/4” Wood Panel Trim Kit
3/4” Trimless Panel Kit
These accessories are available at extra cost (VISA, MasterCard, or Discover
cards accepted) by calling 800-626-2002.
Specify accessory number when ordering.
Descriptions of Optional Accessories
Color panels—
Replacement door panels and lower access panels
are available in the following colors:
GPF400A (Almond)
GPF400B (Black)
GPF400W (White)
Wood panel trim kit—
This accessory contains
trim and instructions
for you to supply and install a 1⁄4thick decorative wood door and
lower access panel:
GPF425A (Almond)
GPF425B (Black)
GPF425W (White)
NOTE:
The
GPF100 dishwasher door spring kit
must also be ordered
and installed
when the door panel weighs four lbs. or more.
Trimless panel kit—
This accessory contains
parts and instructions
for you to supply and install a 3⁄4thick decorative wood door and
lower access panel:
GPF475
NOTE:
The
GPF100 dishwasher door spring kit
will be included with
the
trimless panel kit
and must be installed with it.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
19
About optional rack accessories.
Baby Bottle Holder
Part Number: WX69X200
Prevents movement of baby bottles during the dishwasher cycle
Snaps easily onto any dishwasher upper rack
Eliminates hand washing
Fits all baby bottles
You can order a package of 5 Baby Bottle Holders, at extra cost, by calling 800-626-2002, or through the Internet at www.geappliances.com (Visa, MasterCard, or Discover cards accepted).
For best results, the Baby Bottle Holder should be installed on the upper rack of the dishwasher.
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Before you call for service…
20
Problem Possible Causes What To Do
Noise
Some of the sounds Hard food disposal you’ll hear are normal shredding action.
Timer control as cycle
progresses.
Detergent cup opening.
The motor stopping during
the drying period.
Water draining out of the
tub immediately after you touch
START/RESET
pad.
Utensils are not secure Make sure everything is in the rack or something secured in dishwasher. small has dropped into the rack
Motor hums Dishwasher has not been
used on a regular basis. If you do not use your dishwasher often, set it to fill and pump out once every week. This will help keep the seal moist and the garbage disposer clear.
Detergent left in
Dishes are blocking the Reposition the dishes.
dispenser cups
detergent cups
Detergent cup lid
Dial is not in the OFF Turn the Dial to OFF
won’t latch
position and slide the door latch
to the left.
Water standing in
This is normal A small amount of clean
the bottom of the tub
water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated.
Troubleshooting Tips Review the charts on the following pages first and you may not need to call for service.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
21
Problem Possible Causes What To Do
Water won’t pump
Drain is clogged If you have an air gap,
out of the tub
clean it.
Check to see if your kitchen
sink is draining well. If not, you may need a plumber.
If the dishwasher drains into a
disposer, run disposer clear.
Suds in the tub
Correct detergent
Use only automatic dishwasher
wasn’t used detergents to avoid sudsing.
Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers.
To remove suds from the tub,
open the dishwasher and let suds evaporate. Add 1 gallon of cold water to the tub. Close the door until it locks into place. Pump out water by pressing
START/RESET,
then
immediately press
START/RESET
again. Repeat if necessary.
Rinse agent Always wipe up rinse agent was spilled spills immediately.
Stained tub interior
Detergent with Some detergents contain colorant was used colorant (pigment or dyes)
that will discolor the tub interior with extended use. Check the detergent cup for signs of any discoloration. If cup is discolored, change to detergent without any colorant. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers.
Some tomato-based Use of the
RINSE ONLY
cycle
foods can stain (on some models) after
adding the dish to the load can decrease the level of staining.
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
22
Before you call for service…
Troubleshooting Tips
Problem Possible Causes What To Do
Dishes and flatware
Low inlet water Make sure inlet water
not clean
temperature. temperature is correct
(see page 12).
Use
HOT START
option.
Water pressure is Turn on a faucet. Is water temporarily low coming out more slowly
than usual? If so, wait until pressure is normal before using your dishwasher.
Air gap is clogged Clean the air gap.
Improper rack loading Make sure large dishware
does not block the detergent dispenser or the wash arm.
Spots and filming
Use
Jet-Dry
®
rinse agent to
on glasses and
remove spots and prevent
flatware
new film build-up.
To remove stubborn spots
and pre-existing film from glassware:
1
Remove all metal utensils from the dishwasher.
2
Do not add detergent.
3
Select the longest cycle.
4
Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher will now be in the main wash.
5
Open the door and pour 2 cups (500 ml) of white vinegar into the bottom of the dishwasher.
6
Close the door and allow to complete the cycle. If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals instead of vinegar.
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
23
Problem Possible Causes What To Do
Cloudiness on
Combination of soft This is called
etching
and
glassware
water and too much is permanent. To prevent detergent this from happening, use
less detergent if you have soft water. Wash glassware in the shortest cycle that will get them clean.
Water temperature Lower the water heater entering the dishwasher temperature. exceeds 150°F.
Black or gray
Aluminum utensils have Remove marks with a mild,
marks on dishes
rubbed against dishes abrasive cleaner.
Yellow or brown film
Tea or coffee stains Remove the stain by hand,
on inside surfaces
using a solution of 1/2 cup bleach and 3 cups warm water.
WARNING
Before cleaning interior wait at least 20 minutes after a cycle for the heating element to cool down. Failure to do so can result in burns.
An overall yellow or A special filter in the water brown film can be caused supply line is the only way by iron deposits in water to correct this problem.
Contact a water softener company.
White film on inside
Hard water minerals To clean the interior, apply
surfaces
dishwasher detergent to a damp sponge. Wear rubber gloves.
Do not
use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers.
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
24
Before you call for service…
Troubleshooting Tips
Problem Possible Causes What To Do
Dishes don’t dry
Low inlet water Make sure inlet water temperature temperature is correct
(see page 12).
Select
HI TEMP RINSE
and/or
HEATED DRY.
Rinse agent dispenser Check the rinse agent is empty dispenser.
Control panel
Door latch may not be Call for service.
responded to inputs
properly seated
but dishwasher never filled with water
Dishwasher won’t run
Fuse is blown, or the Replace fuse or reset circuit breaker tripped circuit breaker. Remove
any other appliances from the circuit.
Try resetting the
START/RESET
pad.
Steam
This is normal Steam comes through
the vent by the door latch during drying and when water is being pumped out.
Sanitized light does
The door was opened Do not interrupt the cycle
not illuminate at the
and the cycle was
anytime during or after
end of the cycle
interrupted during or
main wash.
after the main wash portion
The incoming water
Raise the water heater
temperature was too low
temperature to 120°F.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
25
Notes
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Notes
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
27
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
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Notes
29
GE Service Protection Plus
GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus
—comprehensive protection on
all your appliances—No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand! Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at
800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance. Anywhere. Anytime.*
General Electric Company
Warranty Registration Department P.O. Box 32150 Louisville, KY 40232-2150
Please place in envelope and mail to:
Cut here
30
Day
Year
Street
Address
Consumer Product Ownership Registration
Dear Customer: Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail your Consumer Product Ownership Registration today.
Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification.
After mailing the registration below, store this document in a safe place. It contains information you will need should you require service. Our service number is 800 GE CARES (800-432-2737).
Read your Owner’s Manual carefully. It will help you operate your new appliance properly. If you have questions, or need more information, call the
GE Answer Center
®
800.626.2000.
1
2
3
Model Number
Serial Number
Important: If you did not get a registration card with your product, detach and
return the form below to ensure that your product is registered, or register online at www.geappliances.com.
First
Name
Apt. #
City
Last Name
Zip CodeState
Phone Number
GE Appliances
General Electric Company Louisville, Kentucky www.geappliances.com
Mr. l Ms. l Mrs. l Miss l
E-mail Address
Occasionally, we may allow selected companies to send you information.
l Check here if you do not want this information.
Consumer Product Ownership Registration
Model Number
Serial Number
Important
Mail
Today!
Date Placed In Use
Month
Cut here
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
GE Dishwasher Warranty
All warranty service provided by our Factory Service Centers, or an authorized Customer Care
®
technician. For service,
call 800-GE-CARES.
Service trips to your home to teach you
how to use the product.
Improper installation.
Replacement of house fuses or
resetting of circuit breakers.
Failure of the product if it is
abused, misused, or used for other than the intended purpose or used commercially.
Damage to the product caused by
accident, fire, floods or acts of God.
Incidental or consequential damage to
personal property caused by possible defects with this appliance.
Cleaning or servicing of the air gap
device in the drain line.
What GE Will Not Cover:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
For The Period Of: GE Will Replace:
One Year Any part
of the dishwasher which fails due to a defect in
From the date of the
materials or workmanship. During this
full one-year
original purchase warranty,
GE will also provide,
free of charge,
all labor
and in-home service to replace the defective part.
Second Year Any part of the Water Distribution System
which fails due
From the date of the
to a defect in materials or workmanship. Associated
original purchase
inlet and drain plumbing parts are not covered by this warranty. During this
second-year limited warranty,
you
will be responsible for any labor or in-home service costs.
Ten Years The PermaTuf®tub or door liner,
if it fails to contain water
From the date of the
due to a defect in materials or workmanship such as
original purchase
cracking, chipping, peeling or rusting. During this
full
ten-year warranty,
GE will also provide,
free of charge,
all labor and in-home service to replace the defective part.
Warrantor: General Electric Company. Louisville, KY 40225
31
Service Telephone Numbers.
The GE Answer Center® is open 24 hours a day, 7 days a week.
OR
Visit our Website at:
www.geappliances.com
GE Answer Center
®
800.626.2000
Expert GE repair service is only a phone call away.
In-Home Repair Service
800-GE-CARES (800-432-2737)
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier­free kitchen for persons with limited mobility.
Special Needs Service
800.626.2000
Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.
Service Contracts
800-626-2224
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Parts and Accessories
800-626-2002
If you are not satisfied with the service you receive from GE, follow these steps.
First,
contact the people who serviced your appliance.
Next,
if you are still not pleased, write all the details—including your phone number—to: Manager, Customer Relations, GE Appliances, Appliance Park, Louisville, KY 40225.
Service Satisfaction
Printed in Louisville, KY
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