GE Monogram ZBD6400, Monogram ZBD6500, Monogram ZBD6600, Monogram ZBD6700, Monogram ZBD6900 Owner's Manual

Owner’s
Manual

Dishwasher

ZBD6400
ZBD6500
ZBD6600
ZBD6700
ZBD6900
ZBD7000
ZBD7100

2

Consumer Information

Dishwasher

Your new Monogram dishwasher makes an eloquent statement of style, convenience and kitchen
planning flexibility. Whether you chose it for its purity of design, practical features or assiduous
attention to detail—or for all of these reasons—you’ll find that your Monogram dishwasher’s
superior blend of form and function will delight you for years to come.

The information on the following pages will help you operate and maintain your dishwasher
properly.

If you have any other questions, visit our Website at: www.monogram.com

Introduction

Contents

Appliance Registration . . . . . . . . . . . .3, 31, 32

Care and Cleaning . . . . . . . . . . . . . . . . .20–23

Consumer Services . . . . . . . . . . . . . . . . . .3, 28

Model and Serial Number Location . . . . . . .3

Operating Instructions . . . . . . . . . . . . . . .8–19

Control Panel and settings for

ZBD6400 and ZBD6500 . . . . . . . . . . . . .8, 9

Control Panel and settings for

ZBD6600 . . . . . . . . . . . . . . . . . . . . . .10, 11

Control Panel and settings for

ZBD6700 and ZBD6900 . . . . . . . . . . .12, 13

Control Panel and settings for

ZBD7000 and ZBD7100 . . . . . . . . . . .14, 15

Clean Sensor . . . . . . . . . . . . . . . . . . . . . .16

Smart Dry (on some models) . . . . . . . . .16

Tone Silencing . . . . . . . . . . . . . . . . . . . . .16

Auto Memory . . . . . . . . . . . . . . . . . . . . . .16

Child Lockout Mode . . . . . . . . . . . . . . . .16

Water Temperature . . . . . . . . . . . . . . . . .17

Rinse Agent . . . . . . . . . . . . . . . . . . . . . . .17

Detergents . . . . . . . . . . . . . . . . . . . . . . . .17

Dishwasher Racks . . . . . . . . . . . . . . . .18, 19

Optional Accessories . . . . . . . . . . . . . . . . . .23

Problem Solver . . . . . . . . . . . . . . . . . . . .24–27

Safety Instructions . . . . . . . . . . . . . . . . . . .4–7

USA Warranty . . . . . . . . . . . . . . . . . . . . . . . .29

Canada Warranty . . . . . . . . . . . . . . . . . . . . .30

3

Consumer Information

Dishwasher

Before
using
your
dishwasher

Read this manual carefully. It is intended to
help you operate and maintain your new
dishwasher properly.

Keep it handy for answers to your questions.

If you don’t understand something or need
more help, there is a list of toll-free consumer
service numbers included in the back section
of this manual.

OR

Visit our Website at: www.monogram.com

Write
down the
model &
serial
numbers

You can find the model and serial numbers
at the inside upper left tub flange.

Before sending in this card, please write these
numbers here:

Model Number

Serial Number

Use these numbers in any correspondence or
service calls concerning your dishwasher.

If you received
a damaged
dishwasher

Immediately contact the dealer (or builder)
that sold you the dishwasher.

Save time
& money

Before you request service, check the Problem
Solver in the back of this manual.

It lists causes of minor operating problems that
you can correct yourself.

If you

need service

To obtain service, see the Consumer Services
page in the back of this manual.

We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are steps to
follow for further help.

For customers in the USA:

FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.

NEXT, if you are still not pleased, write all the
details—including your phone number—to:

Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225

For customers in Canada:

FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.

NEXT, if you are still not pleased, write all the
details—including your phone number—to:

Manager, Consumer Relations
Camco Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3

Junked or abandoned dishwashers are
dangerous…even if they will sit for “just a
few days.” If you are getting rid of your old
dishwasher, please follow the instructions below
to help prevent accidents.

Before You Throw Away Your Old Dishwasher:

•Take off the door of the washing compartment

or remove the door latch keeper (as shown).

4

IMPORTANT SAFETY INSTRUCTIONS

MESURES DE SÉCURITÉ IMPORTANTES

WARNING!

For your safety, the information in this manual
must be followed to minimize the risk of fire,
explosion, electric shock, or to prevent property
damage, personal injury, or loss of life.

•Do not tamper with controls.

•Do not abuse, sit on, or stand on the door or

dish rack of the dishwasher.

•Do not discard a dishwasher without first

removing the door or removing the door latch.

•Do not store or use combustible materials,

gasoline or other flammable vapors and

liquids

in the vicinity of this or any other appliance.

•Do not allow children to play inside, on or with

this appliance or any discarded appliance.

•Do not allow children to play around the

dishwasher when opening and closing the door
due to possibility of small fingers being pinched
in the door.

AVERTISSEMENT

!

Pour votre sécurité, veuillez suivre à la lettre les
directives données dans le présent manuel afin
de réduire les risques d’incendie, d’explosion ou
de chocs électriques, et prévenir les dommages
matériels et les blessures graves ou mortelles.

• Ne modifiez pas le fonctionnement des
commandes.

• Ne montez pas ou ne vous assoyez pas sur la
porte ou les paniers du lave-vaisselle, et ne les
utilisez pas de façon abusive.

• Ne jetez pas un lave-vaisselle sans en avoir
d’abord enlevé la porte ou enlevez le verrou
de la porte.

• N’entreposez pas et n’utilisez pas d’essence,
de vapeurs ou de liquides inflammables à
proximité de cet appareil ou de tout autre
électroménager.

• Ne laissez pas les enfants jouer avec le lave­vaisselle ni monter dessus. Ne les laissez pas
s’introduire à l’intérieur de cet appareil ou
d’un vieil appareil qui ne sert plus.

•

Ne permettez jamais à des enfants de jouer à
proximité d’un lave-vaisselle quand vous ouvrez
ou fermez la porte. Ils peuvent se coincer les
doigts dans la porte.

BONNE DISPOSITION DU LAVE-VAISSELLE

Les machines à laver la vaisselle abandonnée
ou jetée sont dangereuses...même si elles sont
abandonnées «juste pendant quelques jours».
Si vous jetez votre vieux lave-vaisselle, veuillez
suivre les instructions suivantes pour prévenir
tout accident.

Avant de jeter votre vieux lave-vaisselle :

•Enlevez la porte du compartiment de lavage

ou enlevez le réceptacle à verrou (comme
l’indique l’illustration).

AVERTISSEMENT! RISQUE D’ENFANT MIS AU PIÈGE

Réceptacle à
verrou

PROPER DISPOSAL OF THE DISHWASHER

WARNING! RISK OF CHILD ENTRAPMENT

Door latch
keeper

5

WATER HEATER SAFETY

Under certain conditions hydrogen gas may be
produced in a water heater that has not been
used for two weeks or more. HYDROGEN
GAS IS EXPLOSIVE.

If the hot water has not been used for two
weeks or more, prevent the possibility of
damage or injury by turning on all hot water
faucets and allowing them to run for several
minutes. Do this before using any electrical
appliance which is connected to the hot water
system. This simple procedure will allow any
built-up hydrogen gas to escape. Since the gas
is flammable, do not smoke or use an open
flame or appliance during this process.

SÉCURITÉ DU CHAUFFE-EAU

Dans certaines conditions, il peut se former de
l’hydrogène à l’intérieur d’un chauffe-eau qui
n’a pas servi pendant deux semaines ou plus.
L’HYDROGÈNE EST UN GAZ EXPLOSIF.

Pour réduire les risques de dommages ou de
blessures lorsque l’eau chaude n’a pas été
utilisée depuis deux semaines ou plus, ouvrez
tous les robinets d’eau chaude et laissez l’eau
couler pendant plusieurs minutes avant
d’utiliser un appareil électrique raccordé au
système d’eau chaude. Vous éliminerez ainsi
l’hydrogène qui pourrait s’y être accumulé.
Puisqu’il s’agit d’un gaz inflammable, ne fumez
pas ou n’utilisez pas une flamme nue au cours
de ce processus.

6

IMPORTANT SAFETY INSTRUCTIONS

MESURES DE SÉCURITÉ IMPORTANTES

PROPER INSTALLATION AND MAINTENANCE

This dishwasher must be properly installed and
located in accordance with the Installation
Instructions before it is used. If you did not
receive an Installation Instructions sheet with
your dishwasher, you can receive one by visiting
our Website at www.monogram.com

.

•Connect to a grounded metal, permanent

wiring system; or run an equipment­grounding conductor with the circuit
conductors and connect to the equipment­grounding terminal or lead of the appliance.

•Improper connection of the equipment-

grounding conductor can result in a risk of
electric shock. Check with a qualified
electrician or service representative if you are
in doubt whether the appliance is properly
grounded.

•Dispose of discarded appliances and shipping

or packing material properly.

•Do not attempt to repair or replace any part

of your dishwasher unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.

•To minimize the possibility of electric shock,

disconnect this appliance from the power
supply before attempting any maintenance.
NOTE: Turning the dishwasher off does not
disconnect the appliance from the power
supply. We recommend having a qualified
technician service your appliance.

INSTALLATION ET ENTRETIEN APPROPRIÉS

Avant de l’utiliser, vous devez installer
correctement ce lave-vaisselle conformément
aux directives d’installation fournies. Si vous
n’avez pas reçu une feuille de directives
d’installation avec votre lave-vaisselle, vous
pouvez en obtenir un exemplaire par visiter
notre site Web à l’adress www.monogram.com.

• Cet appareil doit être relié à un système de
câblage électrique permanent, mis à la terre.
Sinon, un fil de mise à la terre pour
appareillage doit être installé et raccordé à la
borne ou au fil de mise à la terre de l’appareil.

• Un raccordement non approprié du fil de
mise à la terre pour appareillage peut
présenter des risques de chocs électriques. Si
vous doutez de la qualité de la mise à la terre
de votre électroménager, consultez un
représentant du Service après-vente ou un
électricien qualifié.

• Jetez de la façon appropriée les vieux
électroménagers, ainsi que le matériel
d’emballage et d’expédition.

• Ne tentez pas de réparer ou de remplacer
toute pièce de votre lave-vaisselle, à moins que
cela ne soit spécifiquement recommandé dans
le présent manuel. Confiez toutes les autres
réparations à un réparateur qualifié.

• Afin de réduire les risques de chocs
électriques, débranchez toujours l’appareil
avant de le réparer. REMARQUE : Lorsque
vous mettez la commande du lave-vaisselle à
OFF (arrêt), le courant qui alimente l’appareil
n’est pas coupé. Nous vous recommandons de
confier la réparation de votre appareil à un
réparateur qualifié.

7

Use this appliance only for its intended
purpose as described in this Owner’s Manual.

CAUTION: Contents washed

in Sanitization cycle may be hot to the
touch. Use care before unloading.

•Use only powder, tabs or liquid detergents

or wetting agents recommended for use in a
dishwasher and keep them out of the reach
of children.

•Locate sharp items so that they are not likely

to damage the door seal.

•Load sharp knives with the handles up to

reduce the risk of cut-type injuries.

•Do not wash plastic items unless marked

dishwasher safe or the equivalent. For
plastic items not so marked, check the
manufacturer’s recommendations.

•Non-Dishware Items: Do not wash items such

as electronic air cleaner filters, furnace filters
and paint brushes in your dishwasher. Damage
to dishwasher and discoloration or staining of
dishwasher may result.

•Do not touch the heating element during or

immediately after use.

•Do not operate your dishwasher unless all

enclosure panels are properly in place.

•Close supervision is necessary if this appliance

is used by or near children.

•Load light plastic items so they will not

become dislodged and drop to the bottom of
the dishwasher—they might come into
contact with the heating element and be
damaged.

WHEN USING YOUR DISHWASHER

READ AND FOLLOW THIS SAFETY
INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

N’utilisez ce lave-vaisselle que pour l’usage auquel
il est destiné, comme expliqué dans le présent
Manuel d’utilisation.

MISE EN GARDE : Les

matériaux lavés selon le cycle anti-bactériel
peuvent être chauds. Faites attention quand
vous videz votre machine.

• N’utilisez que des détergents liquides, en poudre

ou en pastilles et les produits de rinçage
recommandés pour lave-vaisselle. Gardez tous
ces produits hors de portée des enfants.

• Placez les articles aiguisés de manière à ce qu’ils

n’endommagent pas le joint de la porte.

• Placez les couteaux les poignées vers le haut afin

de réduire les risques de coupures.

• Ne lavez pas d’articles en plastique dans le lave-

vaisselle, à moins qu’ils portent la mention
lavable au lave-vaisselle ou toute mention
équivalente. Lorsque les articles de plastique

ne portent aucune mention, lisez les
recommandations du fabricant.

• Articles divers : Ne lavez pas des articles comme

les filtres à air électroniques, les filtres de
fournaise et les pinceaux dans votre lave­vaisselle. Ils pourraient endommager le lave­vaisselle et décolorer ou tacher la cuve.

• Ne touchez pas à l’élément chauffant pendant

ou immédiatement après le lavage.

• Ne faites pas fonctionner votre lave-vaisselle

lorsque l’un de ses panneaux est enlevé.

• Il faut exercer une étroite surveillance lorsque

vous faites fonctionner le lave-vaisselle en
présence d’enfants.

• Placez les articles légers en plastique de façon

qu’ils ne bougent pas ou ne tombent au fond de
l’appareil pendant le lavage. Ils pourraient être
endommagés s’ils entrent en contact avec
l’élément chauffant.

LORSQUE VOUS UTILISEZ VOTRE LAVE-VAISSELLE

VEUILLEZ LIRE ET SUIVRE À LA LETTRE
CES MESURES DE SÉCURITÉ.

CONSERVEZ CES DIRECTIVES

8

Control Panel — ZBD6400 & ZBD6500

Dishwasher

Cycle Selections

1 2 54

ZBD6400 & ZBD6500

Control
Settings

1. Cycle Status This display tells you what is happening while the dishwasher is in operation.
Indicators— All of the Cycle Status Indicators will flash on and off if either the door is

opened during a cycle or if the cycle has been paused. Your wash is complete
when the CLEAN light is illuminated.

SENSING Displayed when the dishwasher is monitoring temperature and water level

during fill and drain. Also displayed during periods using CleanSensor
technology. CleanSensor measures the amount of soil in the load and decides
if a more rigorous wash cycle is required.

WASHING Displayed during the prewash and main wash periods.

RINSING Displayed during rinse periods.

DRYING Displayed during the dry period (if HEATED DRY is selected).

CLEAN Displayed when cycle is complete. Light remains ON until the door is opened.

2. Cycle Selections—The light on the selected pad will illuminate to indicate which cycle has been

selected.

POTS & PANS For heavily soiled dishes or cookware with dried-on or baked-on soils.

Everyday dishes may be included. This cycle may not remove burned-on foods.

NORMAL For loads of everyday dishes, glasses and cookware with medium soils.
WASH NOTE: For heavily soiled dishes, choose NORMAL WASH plus HIGH water

temperature option.

CHINA For lightly soiled china and crystal, or recently used, lightly soiled dishes
CRYSTAL and glassware to be washed in a short time, at moderate temperatures up

to 125°F (51°C).

SANI WASH Provides a sanitizing wash and rinse with water temperatures up to 160°F

(71°C). The SANI WASH light will remain illuminated at the end of the cycle
to indicate that sanitization conditions have been met.

NOTE: NSF certified residential dishwashers are not intended for licensed food establishments.

3

You can locate
your model
number on the
inside upper tub
flange.
Throughout this
manual, features
and appearance
may vary from
your model.

NSF INTERNATIONAL

Meets NSF Standard 184 Sanitization and Cleaning performance
of household spray-type dishwashers.

R

E

S

I

D

E

N

T

I

A

L

9

3. HEATED DRY— When selected, turns the drying heater and fan on for fast drying. This option

will extend the cycle by 30 minutes. When this is NOT selected, the fan will
turn on to dry your dishes without added heat—and energy is saved.
HEATED DRY is not available on RINSE ONLY.

4. WATER TEMP— This button provides extra heat options to increase water temperature for

optimum performance.

NORMAL This is the default setting—provides a wash and rinse with water temperatures

up to 131°F (55°C) in the NORMAL cycle and 145°F (63°C) in POTS &
PANS.

HIGH This water temp selection provides a wash and rinse with water temperatures

up to 135°F (57°C) in the NORMAL cycle and 155°F (68°C) in POTS &
PANS. Use this option for heavily soiled dishes. Cannot be used with RINSE
ONLY or CHINA CRYSTAL.

5. DELAY START—This option will allow you to delay the start time of any wash cycle except

RINSE ONLY for up to 6 hours.

• Select the delay start time you want by pressing the DELAY START button. Multiple pressing

will alternate the delay time between 2, 4 or 6 hours and OFF.

Start a
wash load

To start the dishwasher, close the door until it locks in place. The last used cycle will be displayed.
To begin this cycle, push the START button. To select a different cycle, push the desired Cycle
Selection and Option buttons, and then press the START button.

The door must be closed and latched into place to select a cycle or an option.

To interrupt/pause a cycle, press the selected cycle button. The Status Indicators will flash.

CAUTION: Be careful when opening the door; the hot steam that escapes when the door is

opened may cause injuries. Stand back as you open the door and allow the steam to
escape.

ATTENTION : Faites attention lorsque vous ouvrez la porte. La vapeur brûlante qui s’échappe

lorsque vous ouvrez la porte pendant un programme de lavage peut causer des
brûlures. Lorsque vous ouvrez la porte, reculez et laissez la vapeur s’échapper de
l’appareil.

To restart the wash process, close the door until it locks in place. Re-press the cycle button. There
may be a time delay of up to a few minutes, because the temperature inside the dishwasher needs to
stabilize before it starts the wash cycle. During this time the SENSING light will be on.

To cancel the cycle after it has started, press and hold the START/CANCEL button for 3 seconds.
The dishwasher will then drain and the cycle indicator lights will flash. At this point a new wash cycle
can be selected. If a new cycle is not selected, all the Cycle Indicator lights will go out after the
dishwasher drains. If you have selected a new wash cycle, remember to add more detergent to
the detergent compartment if required.

Control Panel/Operation — ZBD6400 & ZBD6500

Dishwasher

10

Control Panel — ZBD6600

Dishwasher

1 2

Control
Settings

1. WASH CYCLES Knob—Use to select the desired wash cycle based on dishware and soil level.

POTS & PANS For heavily-soiled dishes or cookware with dried-on or baked-on soils.

Everyday dishes may be included. This cycle may not remove burned-on foods.

NORMAL For loads of everyday dishes, glasses and cookware with medium soils.
WASH NOTE: For heavily soiled dishes, choose NORMAL WASH plus HIGH TEMP

water temperature option.

CHINA For lightly soiled china and crystal, or recently used, lightly soiled dishes
CRYSTAL and glassware to be washed in a short time at moderate temperatures up to

125°F (51°C).

SPEED WASH For recently used, lightly soiled dishes and glassware to be washed in a short

time. Provides a wash and rinse with water temperatures up to 125°F (51°C).

RINSE ONLY For rinsing partial loads that will be washed later. Do not use detergent

with this cycle.

2. HEAT OPTIONS Knob—Use to select water temperature and drying options.

NORMAL Provides a wash and rinse with water temperatures up to 131°F (55°C) in the

NORMAL cycle and 145°F (63°C) in POTS & PANS.

HIGH TEMP Provides a wash and rinse with water temperatures up to 135°F (57°C) in the

NORMAL cycle and 155°F (68°C) in POTS & PANS. Not available for SPEED

WASH, CHINA CRYSTAL or RINSE ONLY cycles.

SANITIZE Provides a sanitizing wash and rinse with water temperatures up to 160°F

(71°C) in the NORMAL cycle and 171°F (77°C) in POTS & PANS.

Not available for SPEED WASH, CHINA CRYSTAL or RINSE ONLY cycles.

At the end of the cycle, the HEAT OPTIONS light will illuminate to indicate
that the sanitization conditions have been met. The sanitize heat option
includes HEAT DRY.

NOTE: NSF certified residential dishwashers are not intended for licensed food establishments.

HEAT DRY When selected, turns the drying heater on for fast drying. This option will

extend the cycle by 30 minutes. When this option is NOT selected, energy
is saved. HEAT DRY is not available on RINSE ONLY.

ZBD6600You can locate

your model
number on the
inside upper tub
flange.
Throughout this
manual, features
and appearance
may vary from
your model.

NSF INTERNATIONAL

Meets NSF Standard 184 Sanitization and Cleaning performance of
household spray-type dishwashers.

R

E

S

I

D

E

N

T

I

A

L

11

Operation — ZBD6600

Dishwasher

To interrupt/pause a cycle gently open the door just enough to turn off the wash motor. Do not
fully open the door until the wash action ceases.

CAUTION: Be careful when opening the door; the hot steam that escapes when the door is

opened may cause injuries. Stand back as you open the door and allow the steam
to escape.

ATTENTION : Faites attention lorsque vous ouvrez la porte. La vapeur brûlante qui

s’échappe lorsque vous ouvrez la porte pendant un programme de lavage peut
causer des brûlures. Lorsque vous ouvrez la porte, reculez et laissez la vapeur
s’échapper de l’appareil.

To restart the wash process, close the door until it locks in place. There may be a time delay of
up to a few minutes because the temperature inside your dishwasher needs to stabilize before it
restarts the wash cycle.

To cancel the cycle after it has started, press and hold the START/CANCEL button for 3 seconds.
The dishwasher will start to drain and the cycle indicator lights will flash. At this point a new wash
cycle can be selected. If a new cycle is not selected, all the Cycle Indicator lights will go out after
the dishwasher drains completely. If you have selected a new wash cycle, remember to add more
detergent to the detergent compartment if required.

NORMAL

NORMAL

& HEAT

DRY

SANITIZE

(INCLUDES

HEATED

DRY)

POTS & PANS

NORMAL WASH

CHINA CRYSTAL

SPEED WASH

RINSE ONLY

Wash Cycles

✓

✓

✓

✓

✓

✓

✓

✓

✓

—

To start the dishwasher, close the door until it locks in place. To start the last selected cycle, press
the START button. To select a different cycle, turn the knobs to the desired WASH CYCLE and
HEAT OPTIONS and press the START button.

NOTE: Not all heat options are available for all cycles. If a combination that is not available is
selected, the lights will flash when the START button is pressed and the cycle will not start.

HEAT OPTIONS

HIGH

TEMP &

HEAT DRY

HIGH
TEMP

✓

✓

—

—

—

✓

✓

—

—

—

✓

✓

—

—

—

Start a
wash load

12

Control Panel — ZBD6700 & ZBD6900

Dishwasher

Cycle Selections

ZBD6700 & ZBD6900

Control
Settings

1. Cycle Status This display tells you what is happening while the dishwasher is in operation.
Indicators— All of the Cycle Status Indicators will flash on and off if either the door is

opened during a cycle or if the cycle has been paused. Your wash is complete
when the CLEAN light is illuminated.

SENSING Displayed when the dishwasher is monitoring temperature and water level

during fill and drain. Also displayed during periods using CleanSensor
technology. CleanSensor measures the amount of soil in the load and decides
if a more rigorous wash cycle is required.

WASHING Displayed during the prewash and main wash periods.

RINSING Displayed during rinse periods.

DRYING Displayed during the dry period (if SMART DRY is selected).

CLEAN Displayed when cycle is complete. Light remains ON until the door is opened.

2. Cycle Selections—The light on the selected pad will illuminate to indicate which cycle has been

selected.

POTS & PANS For heavily soiled dishes or cookware with dried-on or baked-on soils.

Everyday dishes may be included. This cycle may not remove burned-on foods.

NORMAL For loads of everyday dishes, glasses and cookware with medium soils.
WASH NOTE: For heavily soiled dishes, choose NORMAL WASH plus HIGH water

temperature option.

CHINA For lightly soiled china and crystal, or recently used, lightly soiled dishes
CRYSTAL and glassware to be washed in a short time, at moderate temperatures up to

125°F (51°C).

RINSE ONLY For rinsing partial loads that will be washed later. Do not use detergent with

this cycle

1 2 543

You can locate
your model
number on the
inside upper tub
flange.
Throughout this
manual, features
and appearance
may vary from
your model.

13

3. SMART DRY— When selected, sensors detect the presence of rinse aid and the final rinse

temperature. The drying heater and fan are then turned on for the minimum
time to achieve optimum drying results. This saves energy as compared to
conventional heated dry and saves time as compared to non-heated dry.
SMART DRY is not available on RINSE ONLY.

4. WATER TEMP— This button provides extra heat options to increase water temperature for

optimum performance.

NORMAL This is the default setting—provides a wash and rinse with water temperatures

up to 131°F (55°C) in the NORMAL cycle and 145°F (63°C) in POTS &
PANS.

HIGH This water temp selection provides a wash and rinse with water temperatures

up to 135°F (57°C) in the NORMAL cycle and 155°F (68°C) in POTS &
PANS. Use this option for heavily soiled dishes. Cannot be used with RINSE
ONLY or CHINA CRYSTAL.

SANI This water temp selection provides a sanitizing wash and rinse with water

temperatures up to 160°F (71°C) in the NORMAL cycle and 171°F (77°C) in
POTS & PANS. Cannot be used with RINSE ONLY or CHINA CRYSTAL. At
the end of the WASH cycle, the SANI OPTION light will remain illuminated
to indicate that the sanitization conditions have been met.

NOTE: NSF certified residential dishwashers are not intended for licensed food establishments.

5. DELAY START—This option will allow you to delay the start time of any wash cycle except

RINSE ONLY for up to 6 hours.

• Select the delay start time you want by pressing the DELAY START button. Multiple pressing

will alternate the delay time between 2, 4 or 6 hours and OFF.

Start a
wash load

To start the dishwasher, close the door until it locks in place. The last used cycle will be displayed. To
begin this cycle, push the START button. To select a different cycle, push the desired Cycle Selection
and Option buttons, and then press the START button.

The door must be closed and latched into place to select a cycle or an option.

To interrupt/pause a cycle, press the selected cycle button. The Status Indicators will flash.

CAUTION: Be careful when opening the door; the hot steam that escapes when the door is

opened may cause injuries. Stand back as you open the door and allow the steam
to escape.

ATTENTION : Faites attention lorsque vous ouvrez la porte. La vapeur brûlante qui s’échappe

lorsque vous ouvrez la porte pendant un programme de lavage peut causer des
brûlures. Lorsque vous ouvrez la porte, reculez et laissez la vapeur s’échapper
de l’appareil.

To restart the wash process, close the door until it locks in place. Re-press the cycle button. There
may be a time delay of up to a few minutes, because the temperature inside the dishwasher needs
to stabilize before it restarts the wash cycle. During this time the SENSING light will be on.

To cancel the cycle after it has started, press and hold the START/CANCEL button for 3 seconds.
The dishwasher will then drain and the cycle indicator lights will flash. At this point a new wash
cycle can be selected. If a new cycle is not selected, all the Cycle Indicator lights will go out after
the dishwasher drains. If you have selected a new wash cycle, remember to add more detergent
to the detergent compartment if required.

Control Panel/Operation — ZBD6700 & ZBD6900

Dishwasher

NSF INTERNATIONAL

Meets NSF Standard 184 Sanitization and Cleaning performance
of household spray-type dishwashers.

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14

Control Panel — ZBD7000 & ZBD7100

Dishwasher

ZBD7000 & ZBD7100

Control
Settings

1. Cycle Selections—The light on the selected pad will illuminate to indicate which cycle has been

selected.

POTS & PANS For heavily-soiled dishes or cookware with dried-on or baked-on soils.

Everyday dishes may be included. This cycle may not remove burned-on foods.

NORMAL For loads of everyday dishes, glasses and cookware with medium soils.
WASH NOTE: For heavily soiled dishes, choose NORMAL WASH plus HIGH water

temperature option.

CHINA For lightly soiled china and crystal, or recently used, lightly soiled dishes
CRYSTAL and glassware to be washed in a short time at moderate temperatures up to

125°F (51°C).

RINSE ONLY For rinsing partial loads that will be washed later. Do not use detergent with

this cycle.

2. WATER TEMP— This button provides extra heat options to increase water temperature for

optimum performance.

NORMAL This is the default setting—provides a wash and rinse with water temperatures

up to 131°F (55°C) in the NORMAL cycle and 145°F (63°C) in POTS &
PANS.

HIGH This water temp selection provides a wash and rinse with water temperatures

up to 135°F (57°C) in the NORMAL cycle and 155°F (68°C) POTS & PANS.

SANITIZE This water temp selection provides a sanitizing wash and rinse with water

temperatures up to 160°F (71°C) in the NORMAL cycle and 171°F (77°C) in
POTS & PANS. This selection cannot be used with RINSE ONLY or CHINA
CRYSTAL. At the end of the wash cycle, the SANITIZE OPTION light will
remain illuminated to indicate that the sanitization conditions have been met.

NOTE: NSF certified residential dishwashers are not intended for licensed food establishments.

3. SMART DRY—When selected, sensors detect the presence of rinse aid and the final rinse

temperature. The drying heater and fan are then turned on for the minimum
time to achieve optimum drying results. This saves energy as compared to
conventional heated dry and saves time as compared to non-heated dry.
SMART DRY is not available on RINSE ONLY.

1 3 42

You can locate
your model
number on the
inside upper tub
flange.
Throughout this
manual, features
and appearance
may vary from
your model.

NSF INTERNATIONAL

Meets NSF Standard 184 Sanitization and Cleaning performance
of household spray-type dishwashers.

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To start the dishwasher, open the dishwasher door so that the top-of-door controls are visible. The
last used cycle will be displayed. To begin this cycle, press the START button. To select a different
cycle, press the desired Cycle Selection and Option buttons, and then press the START button.
After the door is closed and latched, the selected cycle will begin.

To interrupt/pause a cycle, gently open the door just enough to turn off the wash motor. Do not
fully open the door until the wash action ceases.

WARNING: Do not fully open door while the dishwasher is in operation. Quickly opening the

door while the dishwasher is operating could result in serious scalding. Be careful
when opening the door; the hot steam that escapes when the door is opened may
cause injuries. Stand back as you open the door and allow the steam to escape.

AVERTISSEMENT : N’ouvrez pas complètement la porte lorsque la laveuse fonctionne. Une

ouverture rapide de la porte lorsque l’appareil est en fonctionnement
peut entraîner de sérieuses brûlures. Faites attention lorsque vous ouvrez
la porte; la vapeur brûlante qui s’échappe lors de l’ouverture de la porte
peut causer des blessures. Tenez vous en arrière lorsque vous ouvrez la
porte afin de permettre à la vapeur de s’échapper.

To restart the wash process, close the door until it locks in place. There may be a time delay of
up to a few minutes because the temperature inside the dishwasher needs to stabilize before it
restarts the wash cycle.

To cancel the cycle after it has started, press and hold the START/CANCEL button for 3 seconds.
The dishwasher will then drain and the cycle indicator lights will flash. At this point a new wash
cycle can be selected. If a new cycle is not selected, all the Cycle Indicator lights will go out after
the dishwasher drains. If you have selected a new wash cycle, remember to add more detergent to
the detergent compartment if required.

15

Start a
Wash Load

Control Panel/Operation — ZBD7000 & ZBD7100

Dishwasher

Control
Settings

4. DELAY START—This option will allow you to delay the start time of any wash cycle except
RINSE ONLY for up to 6 hours.

• Select the delay start time you want by pressing the DELAY START button. Multiple pressing

will alternate the delay time between 2, 4 or 6 hours and OFF.

Features — ZBD6400, ZBD6500, ZBD6700, ZBD6900, ZBD7000 & ZBD7100

Dishwasher

Auto
Memory

Your dishwasher has the ability to remember what options you like with NORMAL WASH and
POTS & PANS wash cycle. This means that if you select NORMAL WASH your dishwasher will
automatically select the options that you selected last time you washed with the NORMAL WASH
cycle. You can change the options that have been remembered with a particular wash cycle if you
desire.

Child
Lockout
Mode
(on some
models)

To reduce the possibility of children starting the dishwasher when unattended, a child lockout
feature can be enabled. Once enabled, each button must be pressed and held for two seconds until
you hear a BEEP, before the dishwasher will respond. While in this mode the SENSING and
CLEAN light will illuminate while the button is pressed.

This feature can be enabled by pressing both the START/CANCEL and POTS & PANS buttons
together and holding both for two seconds. You will hear three BEEPS when the child lockout is
enabled.

The child lockout can be cancelled by pressing the START/CANCEL and POTS & PANS together
and holding both pressed for two seconds until a single BEEP is heard.

NOTE: Child lockout overrides tone silencing.

Tone
Silencing
(on some
models)

You can prevent the beep from sounding when selecting control settings.

1. Press the START/CANCEL and NORMAL WASH buttons together prior to selecting settings.

2. To have sound again, simply press the START/CANCEL and NORMAL WASH buttons

together again.

Clean
Sensor

The Clean Sensor monitors the circulating water during the cycles and sets the water temperature
and cycle length to match soil levels. Cycle length is automatically increased to handle increasing
levels of soil.

16

Detergent
Usage
Guide
(Powder or
Liquid)

SOFT WATER MEDIUM WATER HARD WATER

0–3 grains 3–7 grains 7–12 grains*

CYCLES Main Cup Auxiliary Cup Main Cup Auxiliary Cup Main Cup Auxiliary Cup

POTS & PANS Full None Full Full Full Full

NORMAL WASH

1

⁄2 Full None Full None Full Full

CHINA CRYSTAL

1

⁄2 Full None Full None Full Full

SPEED WASH

1

⁄2 Full None Full None Full Full

RINSE & HOLD Use no detergent Use no detergent Use no detergent

*12 grains and up is extremely hard water. A water softener

is recommended. Without it, lime can build up in the
water valve. The water valve may stick and flooding could
occur.

NOTE: The above chart is a general guide. Detergent
amounts should be adjusted depending on the amount
and type of soil until satisfactory results are achieved.

APPROXIMATE CYCLE TIME*

With 120°F Water

TEMPERATURE (°F) (excluding drying time)

CYCLES Normal High Sani Normal High Sani

POTS AND PANS 145 155 171 6.2–7.4 80 85 102

NORMAL 131 135 160 5.0–11.2 72 75 89

CHINA CRYSTAL 125 — — 5.0 31 — —

RINSE ONLY — — — 1.2 11 — —

SPEED WASH 115–125 — — 3.8 22 — —

SANI WASH 160 — — 6.2 89 — —
(on some models)

Cycle Chart

WATER USAGE

(Gallons)

*Cycle length will vary based on water temperature option and soil level present.

Use only detergent specifically made for use
in dishwashers. Keep your powdered detergent
fresh

and dry. Don’t put powder detergent into

the

dispenser until you’re ready to wash dishes.

The amount of detergent to use depends on
whether your water is hard or soft. With hard
water, you need extra detergent. With soft
water, you need less detergent.

Protect your dishes and dishwasher by
contacting your water department and asking
how hard your water is. Twelve or more

grains
is extremely hard water. A water softener is
recommended.

Without it, lime can build up
in the water valve, which could stick while open
and cause flooding. Too much detergent with
soft water can cause a permanent cloudiness of
glassware, called etching.

To open the detergent compartment, push the
lever latch inward.

When using automatic dishwashing detergent
tabs, place one tab in the main cup and close.

Be sure the Cycle Status Indicators (on some
models) are not lit before adding detergent.
Otherwise, the detergent cup will not close and
latch properly. Add detergent then close the
main cup.

NOTE: To open detergent cup after it has been
closed, push the lever latch inward.

Lever

Main compartment

17

Using the dishwasher

Dishwasher

Detergents

Water
Temperature

The entering water must be at least 120°F
(49°C) and

not more than 150°F (66°C), for
effective cleaning and to prevent dish damage.
Check the water temperature with a candy or
meat thermometer. Turn on the hot water faucet

nearest the dishwasher, place the thermometer
in a glass and let the water run continuously into
the glass until the temperature stops rising.

Use a

Rinse

Agent

A rinse agent improves dry performance,
reduces spots and prevents new film build-up
on your dishes, glasses, flatware, cookware
and plastic.

Fill the rinse agent chamber by rotating the
round cap counterclockwise and remove. Fill
chamber to maximum level. Replace and lock
the cap into place.

To check if rinse agent is needed: a solid black
indicator indicates sufficient rinse agent; a clear
indicator indicates a low level and requires
adding more rinse agent.

•A full dispenser should last about one month.

•If rinse agent spills, wipe it up immediately.

It can keep your detergent from working.

•

If after washing you notice cloudy spots,

streaks or water marks on the glassware, and
the rinse agent dispenser is not empty, it may
be necessary to increase the dispenser settings.
To do so, remove the cap and using a butter
knife, rotate the indicator arrow to a higher
number. Replace the cap when done.

•

If glasses appear smeared or there is foam

present on the bottom of the glasses or the
bottom of the machine, select a lower dosage
number.

•

For softened water, reduce dispenser setting.

Light level Indicator

Adjust to higher or lower number

Auxiliary
compartment

18

Loading the Racks

Dishwasher

Upper Rack

The upper rack is for glasses, cups, bowls and saucers.
Cups and glasses fit best along the sides. This is also a
secure place for dishwasher-safe plastics.

The cup shelf may be placed in the up or down
position to add flexibility. The cup shelf can also secure
wine glasses at an angle for best washability. Because
wine glasses come in various sizes, after loading, slowly
push in the rack to make sure they will clear the top of
the dishwasher.

The upper rack is good for all kinds of oddly-shaped
utensils. Saucepans, mixing bowls and other items
should be placed face down.

Secure larger dishwasher-safe plastic items over two
fingers when possible.

Fold-down tines (on some models) provide flexibility
for extra-large and hard-to-fit items.

Make sure small plastic items are secure so they can’t
fall onto the heating element.

Upper
Wash
Tower

Take care not to obstruct the rotation of the
spray arm under the upper rack or cover the
water collector in the center of the upper rack.

Fold-down cup rack
can support extra cup

Fold-down cup rack can
support glass stems

Squeeze

Re-adjust
upper rack

Adjusting
Upper Rack
Height

The upper rack can be raised or lowered to
provide extra room for different sized items.
Empty the upper rack. Remove the rail pegs
in the front of the rack runners by squeezing
and lifting the top of the peg, then slide the
rack out.

Re-insert the rack in the chosen position and
replace the pegs. Check that the spray arm is
free to rotate.

Lift peg from rack
runner

19

Follow
these
guidelines
for loading
10 place
settings

Lower Rack

When loading the lower rack, do not load large platters
or trays in the front left corner. They may prevent
detergent from circulating during the wash cycle.

The lower rack is best used for plates, saucers, and
cookware. Large items such as broiler pans and
racks should go along the sides. Load platters, pots
and bowls along the sides, in corners, or in the back.
The soiled side of items should face the center of
the rack.

Fold-down fingers provide flexibility for extra large
and hard-to-fit items.

The fingers may be left in the up position or folded
down to customize the lower rack.

Silverware
Basket

Put flatware in the removable basket with fork and knife handles up to protect your hands. Place
spoons in the basket with handles down. Mix knives, forks and spoons so they don’t nest together.
Distribute evenly. Small plastic items, such as measuring spoons and lids from small containers,
should go in the bottom of the silverware basket with silverware on top.

Flip-down covers can be lowered to secure lightweight items from the effects of the vigorous wash
action. The slots in the covers can be used to separate silverware.

Don’t let any item
extend through bottom

Flip-down covers can
be lowered to secure
lightweight items

Features and appearance of racks and silverware baskets may vary from your model.

20

Care and Cleaning

Dishwasher

Exterior

To clean the control panel use a lightly dampened cloth then dry thoroughly. To clean the
exterior painted panels use a good appliance polish wax.

Never use sharp objects, scouring pads or harsh cleaners on any part of the dishwasher.

Use stainless steel cleaner on stainless steel panel. You can order

Stainless Steel Magic # WX10X15

through GE Parts in the USA, by calling 800.626.2002. In Canada, call 1.888.880.3030.

Protect
Against
Freezing

If your dishwasher is left in an unheated place during the winter, ask a service technician to:

1. Cut off electrical power to the dishwasher. Remove fuses or trip circuit breaker.

2. Turn off the water supply and disconnect the water inlet line from the water valve.

3. Drain water from the water inlet line and water valve. (Use a pan to catch the water.)

4. Reconnect the water inlet line to the water valve.

5. Remove the filters from the tub bottom and use a sponge to soak up water.

The Air
Gap

An air gap protects your dishwasher against
water backing up into it if a drain clogs. The air
gap is not a part of the dishwasher. It is not
covered by your warranty. Not all plumbing
codes require air gaps, so you may not have one.

The air gap is easy to clean.

1. Turn off the dishwasher and lift off the

chrome cover.

2. Unscrew the plastic cap and clean with

a toothpick.

Interior

The stainless steel tub can be cleaned with Stainless Steel Magic or a similar product using
a clean, soft cloth.

Use stainless steel cleaner on stainless steel panel. You can order

Stainless Steel Magic # WX10X15

through GE Parts in the USA, by calling 800.626.2002. In Canada, call 1.888.880.3030.

Wipe the rubber door seals occasionally, including the seal at the bottom of the door.

Check the air gap any time your dishwasher
isn’t draining well.

Two types of
air gaps

21

Removing
and Cleaning
the Spray
Arms and
Glass Trap

Periodically, remove and clean the spray arms
to make sure that none of the nozzles have
become blocked.

To remove the lower spray arm, grasp the
center of the spray arm and pull upwards, it
will unclip. When replacing, make sure the
spray arm is fully seated and spins.

The plastic cone on the underside of the spray
arm can be detached by unscrewing it
counterclockwise.

To remove the upper spray arm, carefully
unscrew the spray arm from the plastic tower.
To achieve this, hold the inner tower steady
and unscrew the spray arm clockwise. To
replace the spray arm, carefully screw the spray
arm counterclockwise onto the inner tower.

To clean the upper and lower spray arms, rinse
them under running water and make sure
spray nozzles are clear.

The glass trap is located in the stainless steel
filter at the base of your dishwasher. The glass
trap is used to collect larger food items and
other foreign objects, which may be too big to
pass through the drain pump. For best wash
performance, check the glass trap occasionally.

To remove the glass trap, twist counterclockwise,
rotate the glass trap

and lift. To clean the glass

trap, empty and rinse thoroughly. To replace,
reverse these steps making sure the glass trap
locks into place.

Pull up to remove

Rotate counterclockwise
and lift to remove glass trap

Rotate counterclockwise to
remove cone

22

Care and Cleaning

Dishwasher

The Wash
Filters

In addition to the glass trap, your dishwasher
has three fine filters—

• a two piece round perforated stainless steel

filter located in the base of the dishwasher.

• a finer micro-mesh filter located under the

stainless steel filter.

• a super fine filter located below the lower

spray arm.

Remove the stainless steel filter by first twisting
and removing the glass trap. Lift out the
stainless steel filter.

Attached to the underside of this filter is the
micro-mesh filter. To remove the micro-mesh
filter, squeeze the two clips above the stainless
steel filter to release the micro-mesh.

To remove the super fine filter, remove the
lower spray arm. Grasp the super fine filter
around the outer edges. Remove by pulling
upwards, it will unclip. Unscrew the tower
counterclockwise. The right half of the stainless
steel filter can now be removed.

To clean filters, place under running water
and gently brush with a soft bristled brush.
Be careful not to deform filters while cleaning,
as

this may prevent them from being properly

re-installed.

The super fine filter is self-cleaning, there is
no need to clean it. This filter need only be
removed if you want to remove the right half
of the stainless steel filter.

Replace your filters in the reverse order,

starting with the right half of the stainless
steel filter. Then screw in the tower. Replace
the super fine filter over the tower by pressing
firmly on the outer edge until it clips into
place and reposition the lower spray arm.
Reconnect the micro-mesh filter to the left
half of the stainless steel filter prior to
replacing it back into the dishwasher. Then
replace the glass trap. Ensure that all filters are
replaced correctly for best results.

Grip filter and lift
to remove

Perforated stainless
steel filter

Micro-mesh filter

Squeeze clips to remove
micro-mesh filter

Pull super fine
filter up to remove

Lift stainless steel
filter to remove

23

Water Fill
Level

For best performance, check the water fill level of your
dishwasher.

Once the dishwasher is fully connected, run it through a
complete RINSE ONLY cycle to ensure it is emptying and
filling correctly. For low water pressure situations run the
RINSE ONLY cycle 3 times. Halfway through the final
RINSE ONLY cycle, pause the dishwasher and check the
water level inside the dishwasher. If the water level is not
above the minimum water level (marked on the lower
spray support tower), increase the fill level.

1. Ensure the dishwasher is not running through a cycle.

Depress the WATER TEMP button for ten seconds
until the second buzzer sounds (except on ZBD6600
models).

2. Press the START/CANCEL button to select fill time,

as per chart (65 seconds is the factory setting).

3. To test time, press DELAY START. The dishwasher will

start filling. Listen for the dishwasher to complete
filling. Once filled, the fill level must be checked to
ensure fill time is correct.

4. Once complete, press the WATER TEMP button to

exit fill time mode.

Maximum level

Minimum level

Cycle Status

Indicators Fill time

SENSING 60 seconds

WASHING 65 seconds

RINSING 70 seconds

DRYING 80 seconds

CLEAN 90 seconds

Continue to press the

START/CANCEL button until the

desired indicator is illuminated.

Care and Cleaning/Optional Accessories

Dishwasher

Change the
Dishwasher’s
Appearance for
ZBD6400 and
ZBD6500 only

You can change the door panel appearance
of your dishwasher by ordering one of these
optional accessories:

• 1/4″ Wood Panel Trim Kit

ZPF625B (Black)
ZPF625W (White)

• 3/4″ Trimless Panel Kit

ZPF675B (Black)
ZPF675W (White)

These accessories are available at extra cost by
calling in the USA, 800.626.2002. In Canada,
call 1.888.880.3030.

Specify accessory number when ordering.

PROBLEM POSSIBLE CAUSE WHAT TO DO

Dishwasher will not run Door not properly closed • Press door until it clicks shut.

Door is opened during • Relatch door. Wait a few minutes;
the cycle when the water dishwasher will restart automatically after
is hot the temperature stabilizes.

Child Lockout mode is • Press and hold desired button for two
selected seconds to activate.

See Child Lockout Mode Section for more
details.

Fuse is blown, or the • Reset the circuit breaker.
circuit breaker tripped

• Replace fuse or reset circuit breaker.

Remove any other appliances from the
circuit.

Power supply not • Check that the dishwasher is plugged in
connected and the switch is on.

Unusual noises Some of the sounds you

will hear are normal:

• Detergent cup opening.

• Water draining out of

the tub after touching a
keypad or starting a
cycle.

Utensils are not secure • Make sure everything is secured in
in the rack or something dishwasher.
small has dropped into
the rack

Foreign material in the • Clean the filters/foreign objects cover.
sump

Detergent left in Dishes are blocking the • Reposition the dishes.
dispenser cups detergent cups

Water will not pump Disposer knock-out plug • Remove knock-out plug.
out of the tub has not been removed

Drain is clogged • Clean air gap (if applicable).

• If the dishwasher drains into a disposer,

run disposer to assure it’s draining
properly.

• Check to see if your kitchen sink is

draining well. If not, you may need a
plumber.

24

Before You Call For Service

Dishwasher

Questions?
Use this

problem
solver

25

Questions?
Use this

problem
solver

PROBLEM POSSIBLE CAUSE WHAT TO DO

Suds in the tub Correct detergent •

Use only automatic dishwasher detergents

was not used to avoid sudsing.

•

To remove suds from the tub, open the
dishwasher and let suds evaporate. Add
1 gallon of cold water to the tub.

For 7000 series models:

•

Pump out water by pressing the
NORMAL WASH button; then press the
START/CANCEL button.

•

Close the door until it locks into place.

•

Wait for one minute; then carefully
open the door and hold down the
START/CANCEL button for three seconds.

For all other models:

•

Pump out water by closing the door until it
locks into place.

•

Press the NORMAL WASH button; then
press the START/CANCEL button.

•

Wait for one minute; then press and hold
down the START/CANCEL button for
three seconds. Repeat if necessary.

Too much rinse agent used•Remove any spilled rinse aid.

•

Reduce rinse aid setting.

•

For soft water, rinse aid may be unnecessary.

Dishes and flatware Improper rack loading • Make sure large dishware does not block
not clean the detergent dispenser or the wash arm.

• Assure silverware is not blocking spray

arm.

Filter or spray arms dirty • Clean filters and spray arms according to

instructions on page 22.

Inlet water temperature is • Run tap until water is hot, prior to starting
below 120°F dishwasher cycle.

• Raise the water heater temperature to

120°F.

• Depending on model, use WATER TEMP

HIGH or WATER TEMP SANI option if
suitable for dish load.

Air gap is clogged • Clean the air gap.
Water pressure is • Turn on a faucet. Is water coming out

temporarily low more slowly than usual? If so, wait until

pressure is normal before using your
dishwasher.

26

Questions?
Use this

problem
solver

PROBLEM POSSIBLE CAUSE WHAT TO DO

Spots and filming on Extremely hard water •

Use a rinse agent to reduce spots

glasses and flatware

and prevent new film buildup.

Low inlet water •

To remove stubborn spots on glassware:

temperature

1 Remove all metal utensils from the

Overloading the dishwasher

dishwasher.

Improper loading 2 Do not add detergent.

Old or damp powder 3 Select the NORMAL WASH cycle
detergent and HEATED DRY option.

Rinse agent dispenser 4 Start the dishwasher and allow to run
empty until the main wash.

Too little detergent 5 Open the door and pour 2 cups

(500 ml) of white vinegar into the
bottom of the dishwasher.

6 Close the door and allow to complete

the cycle. If vinegar rinse doesn’t
work: Repeat as above, except use
1/4 cup (60 ml) of citric acid crystals
instead of vinegar.

Cloudiness on Combination of soft • This is called etching and is permanent.
glassware water and too much To prevent this from happening, use less

detergent detergent if you have soft water. Wash

glassware in the shortest cycle that will get
them clean.

Extended exposure • Lower the water heater temperature to
to high-temperature 120°F.
water

Black or gray marks Aluminum utensils have • Remove marks with a mild, abrasive
on dishes rubbed against dishes cleaner.

Dishes do not dry HEATED/SMART DRY • Depending on Model, select HEATED

not selected DRY or SMART DRY.

Rinse agent dispenser is • Check the rinse agent dispenser.
empty

Dishwasher is paused • To restart the wash cycle, press the selected

wash button.

Low inlet water • Run tap until water is hot prior to starting

dishwasher cycle.

• Assure inlet water temperature is at least

120°F.

• Depending on your model, select WATER

TEMP HIGH and HEATED DRY or
WATER TEMP SANI and HEATED DRY
options.

Water leaks through Opening door during • Pause the cycle before opening the door.
door handle cycle without pausing See page 7.

machine first

Before You Call For Service

Dishwasher

27

Questions?
Use this

problem
solver

PROBLEM POSSIBLE CAUSE WHAT TO DO

Dishwasher won’t start Door not properly closed •

Press door until it clicks shut

.

Door opened during cycle • Re-latch door. Wait a few minutes.
when water is hot Dishwasher will restart automatically.

Child Lockout mode is • Press and hold desired button for two
selected seconds. See Child Lockout mode section

for models ZBD6400, ZBD6500, ZBD6700,
ZBD6900, ZBD7000 and ZBD7100.

Power supply not • Check dishwasher is plugged in and switch
connected is on.

Door not properly closed • Press door until it clicks shut.
Dishwasher is paused • To restart the wash cycle, press the

selected wash button.

Water supply valve •

Open water supply valve.

turned off

Program taking too Low inlet water •

Run tap until water is hot prior to starting

long or not advancing temperature

dishwasher cycle.

properly • Allow time to heat water (up to one hour).

• Check inlet water temperature.

• Connect to hot water supply.

Outlet blocked •

Check garbage disposal and air gap for
blockage.

•

Check outlet hose for kinks and sharp
bends.

Dishwasher continues Faulty fill valve •

First, turn off water supply valve; then turn

to drain indefinitely

off circuit breaker and call for service.

Yellow color on dishes Water has iron or other •

A special filter in the water supply line

and glassware mineral content is the only way to correct this problem.

Contact a water softener company.

White film on glasses, Hard water •

Try progressively increasing the Rinse Aid

tea, and coffee stains setting to 6. See the Rinse Agent section.

Repeated use of SANI •

Discontinue use of SANI option.

Brown spots or pitting Consistently low water •

Check operating water level is between

of stainless steel and level in dishwasher the MIN. and MAX. indicators on lower
tarnishing of silver spray arm support tower. See Care and

Cleaning section.

Electrolysis following •

Wash scratched or worn pieces by hand.

contact with other metals Polish silverware with a silver-plate cleaner.
Detergent thrown over the •

Load detergent properly. See Using the

cutlery or saucepans Dishwasher section.

Light goes out •

Call for service.

All cycle status
indicators flashing or
beeping every 30
seconds (on ZBD6400,
ZBD6500, ZBD6700,
ZBD6900, ZBD7000
and ZBD7100)

Motor starts but
water doesn’t enter
dishwasher (flashing
CHINA CRYSTAL or
LIGHT WASH light)
(on models ZBD6400,
ZBD6500, ZBD6700,
ZBD6900, ZBD7000
and ZBD7100)

Water does not empty
out of dishwasher
(flashing RINSE
ONLY or SANI WASH
light) (on models
ZBD6400, ZBD6500,
ZBD6700, ZBD6900,
ZBD7000 and
ZBD7100)

28

Consumer Services

Dishwasher

With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from GE,
we’ll be there. All you have to do is call—toll-free!

GE Answer
Center

®

In the USA:

800.626.2000

Whatever your question about any Monogram major appliance, GE Answer Center

®

information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center®service is open
24 hours a day, 7 days a week.

OR

Visit our Website at: www.monogram.com

In Canada, call 1.888.880.3030.

In-Home
Repair Service

In the USA:

800.444.1845
In Canada:

1.888.880.3030

A GE consumer service professional will provide expert repair service, scheduled at a time
that’s convenient for you. Many GE Consumer Service company-operated locations offer you
service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m.
to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance inside and out—
so most repairs can be handled in just one visit.

Service Contracts

In the USA:

800.626.2224
In Canada:

1.888.880.3030

You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future
service at today’s prices.

Parts and
Accessories

In the USA:

800.626.2002
In Canada:

1.888.880.3030

Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted.

User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

For Customers
With Special
Needs…

In the USA:

800.626.2000

GE offers Braille controls for a variety of GE appliances, and a
brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.

Consumers with impaired hearing or speech who have access to a
TDD or a conventional teletypewriter may call 800.TDD.GEAC
(800.833.4322) to request information or service.

www.monogram.com

29

YOUR MONOGRAM DISHWASHER WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase
date is needed to obtain service under warranty.

WHAT IS
COVERED

From the Date
of the Original
Purchase

ONE-YEAR
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this

full one-year warranty, GE will also provide, free of charge, all labor and in-home service to

replace the defective part.

Second Year
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this

second-year limited warranty, you will be responsible for any labor or in-home service costs.
Five Years

The dishwasher rack, if it should rust, or the electronic control module, if it should fail due to a

defect in materials or workmanship. During this five-year limited warranty, you will be responsible
for any labor or in-home service costs.

Lifetime
The stainless steel tub or door liner, if it fails to contain water due to a defect in materials or

workmanship. During this full lifetime warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.

This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in the 48 mainland states, Alaska, Hawaii and Washington, D.C.
Proof of original purchase date is needed to obtain service under the warranty.

All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care®servicers during normal working hours.

Should your appliance need service, during warranty period or beyond, call 800.444.1845.

Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state. To know what your
legal rights are in your state, consult your local or state consumer affairs office or your state’s
Attorney General.

Warrantor: General Electric Company, Louisville, KY 40225.

WHAT IS NOT
COVERED

• Service trips to your home to teach you
how to use the product.

• Improper installation, delivery or
maintenance.

• Replacement of house fuses or resetting
of circuit breakers.

• Failure of the product if it is abused, misused,
or used for other than the intended purpose
or used commercially.

• Damage to the product caused by accident,
fire, floods or acts of God.

• Incidental or consequential damage caused by
possible defects with this appliance.

• Cleaning or servicing of the air gap device in
the drain line.

• Damage after delivery.

Warranty for customers in the USA

Dishwasher

Some provinces do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from province to province. To know what
your legal rights are in your province, consult your local or provincial consumer affairs office.

Warrantor: Camco Inc., 1 Factory Lane, Suite 310, Moncton, N.B. E1C 9M3.

30

Warranty for customers in Canada

Dishwasher

YOUR MONOGRAM DISHWASHER WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase
date is needed to obtain service under warranty.

WHAT IS
COVERED

From the Date
of the Original
Purchase

ONE-YEAR
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this

full one-year warranty, GE will also provide, free of charge, all labor and in-home service to

replace the defective part.

Second Year
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this

second-year limited warranty, you will be responsible for any labor or in-home service costs.
Five Years

The dishwasher rack, if it should rust, or the electronic control module, if it should fail due to a

defect in materials or workmanship. During this five-year limited warranty, you will be responsible
for any labor or in-home service costs.

Lifetime
The stainless steel tub or door liner, if it fails to contain water due to a defect in materials or

workmanship. During this full lifetime warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.

This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in Canada. Proof of original purchase date is needed to obtain
service under the warranty.

All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care®servicers during normal working hours.

Should your appliance need service, during warranty period or beyond, call 1.888.880.3030.

WHAT IS NOT
COVERED

• Service trips to your home to teach you
how to use the product.

• Improper installation, delivery or
maintenance.

• Replacement of house fuses or resetting
of circuit breakers.

• Failure of the product if it is abused, misused,
or used for other than the intended purpose
or used commercially.

• Damage to the product caused by accident,
fire, floods or acts of God.

• Incidental or consequential damage caused by
possible defects with this appliance.

• Cleaning or servicing of the air gap device in
the drain line.

• Damage after delivery.

31

General Electric Company

Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150

Place
1st Class
Letter
Stamp
Here

GE Appliances

Consumer Product

Ownership Registration

Important Mail Today

165D4700P230
49-5904-2

Printed in Australia

0616400326 01-03 JR

Consumer Product Ownership Registration

Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to

have you as a customer!

Follow these three steps to protect your new appliance investment:

1

Complete and mail
your Consumer
Product Ownership
Registration today.

Have the peace of mind
of knowing we can
contact you in the
unlikely event of a
safety modification.

2

After completing this
registration, write your
model and serial
numbers in this manual.

You will need this
information should you
require service. The
service number in the
USA: 800.444.1845. In
Canada: 1.888.880.3030.

3

Read your “Owner’s
Manual” carefully.
It will help you
operate your new
appliance properly.

Important: To ensure that your product is registered, mail the separate product registration card.

If the separate product registration card is missing, fold and mail the form below. No envelope is needed.

Consumer Product Ownership Registration

Pr

oduct Model Serial

Dishwasher

Important

Mail

Today!

First

Name

Apt. #

Street

Address

City

Last
Name

Zip
CodeState

Date Placed

In Use

Month Day Year

Phone
Number

TAPE CLOSED

FOLD HERE

Mr.  Ms.  Mrs. 

Miss 

General Electric Company
Louisville, KY 40225

Monogram®

✄ ✄

✄

www.monogram.com