Page 1
GEAppliances.com
Refrigerators
Bottom Freezer
197D3358P001 49-60154 A1058014 07-01 JR
Safety Instructions . . . . . . . . . . . .2–4
Operating Instructions
Features . . . . . . . . . . . . . . . . . . . . . .6, 7
Ice Service . . . . . . . . . . . . . . . . . . . . . .8
Temperature Controls . . . . . . . . . . .5
Care and Cleaning
Cleaning . . . . . . . . . . . . . . . . . . . .9, 10
Light Bulbs . . . . . . . . . . . . . . . . . . . .10
Installation Instructions
Preparing to Install
the Refrigerator . . . . . . . . . . . . .11, 12
Removal of Freezer Drawer . . .16, 17
Reversing the Door Swing . . . .12–15
Troubleshooting Tips . . . . . .18, 19
Normal Operating Sounds . . . . . . .18
Consumer Support
Consumer Support . . . . . .Back Cover
Warranty for Canadian
Customers . . . . . . . . . . . . . . . . . . . . .20
Warranty for U.S. Customers . . . . .21
Réfrigérateurs
Congélateur inférieur
Refrigeradores
Congelador inferior
Write the model and serial numbers here:
Model # __________________________
Serial # __________________________
Find these numbers on a label on the
left side, near the top of the refrigerator
compartment.
Model 21
Manuel d’utilisation
et d’installation
Owner’s Manual and
Installation Instructions
Manual del propietario
y instalación
La section française commence à la page 22
La sección en español empieza en la página 42
Page 2
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Use this appliance only for its intended purpose as described in this Owner’s Manual.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
■
■This refrigerator must be properly installed
and located in accordance with the Installation
Instructions before it is used.
■
■Do not allow children to climb, stand or hang
on the shelves in the refrigerator. They could
damage the refrigerator and seriously injure
themselves.
■
■Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet.
Skin may stick to these extremely cold surfaces.
■
■Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
■
■Keep fingers out of the “pinch point” areas;
clearances between the doors and between
the doors and cabinet are necessarily small.
Be careful closing doors when children are
in the area.
■
■In refrigerators with automatic icemakers,
avoid contact with the moving parts of the
ejector mechanism, or with the heating element
that releases the cubes. Do not place fingers or
hands on the automatic icemaking mechanism
while the refrigerator is plugged in.
■
■Unplug the refrigerator before cleaning and
making repairs.
NOTE: We strongly recommend that any servicing be
performed by a qualified individual.
■
■Turning the control to the
OFF
position does
not remove power to the light circuit.
■
■Do not refreeze frozen foods which have
thawed completely.
Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
2
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Consumer SupportTroubleshooting Tips
Operating Instructions
Safety Instructions Installation Instructions
PROPER DISPOSAL OF THE REFRIGERATOR
Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are
still dangerous…even if they will sit for “just a few
days.” If you are getting rid of your old refrigerator,
please follow the instructions below to help prevent
accidents.
Before You Throw Away Your Old Refrigerator
or Freezer:
■Take off the doors.
■Leave the shelves in place so that children may
not easily climb inside.
CFC Disposal
Your old refrigerator has a cooling system that used
CFCs (chlorofluorocarbons). CFCs are believed to
harm stratospheric ozone.
If you are throwing away your old refrigerator, make
sure the CFC refrigerant is removed for proper
disposal by a qualified servicer. If you intentionally
release this CFC refrigerant you can be subject to
fines and imprisonment under provisions of
environmental legislation.
USE OF EXTENSION CORDS
Because of potential safety hazards under certain conditions, we strongly recommend against
the use of an extension cord.
However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United
States) or a CSA certified (in Canada), 3-wire grounding type appliance extension cord having a grounding
type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.
DANGER! RISK OF CHILD ENTRAPMENT
GEAppliances.com
Page 4
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Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet to
minimize the possibility of electric shock hazard
from this appliance.
Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded.
Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility and
obligation to have it replaced with a properly
grounded 3-prong wall outlet.
The refrigerator should always be plugged into its
own individual electrical outlet which has a voltage
rating that matches the rating plate.
This provides the best performance and also
prevents overloading house wiring circuits which
could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the
power cord. Always grip plug firmly and pull straight
out from the outlet.
Repair or replace immediately all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end.
When moving the refrigerator away from the
wall, be careful not to roll over or damage the
power cord.
USE OF ADAPTER PLUGS
(Adapter plugs not permitted in Canada)
Because of potential safety hazards under certain conditions, we strongly recommend against
the use of an adapter plug.
However, if you must use an adapter, where local
codes permit, a
temporary connection
may be made
to a properly grounded 2-prong wall outlet by use
of a UL-listed adapter available at most local
hardware stores.
The larger slot in the adapter must be aligned with
the larger slot in the wall outlet to provide proper
polarity in the connection of the power cord.
When disconnecting the power cord from the
adapter, always hold the adapter in place with one
hand while pulling the power cord plug with the
other hand. If this is not done, the adapter ground
terminal is very likely to break with repeated use.
If the adapter ground terminal breaks,
DO NOT USE
the refrigerator until a proper ground has been
established.
Attaching the adapter ground terminal to a wall outlet
cover screw does not ground the appliance unless the
cover screw is metal, and not insulated, and the wall
outlet is grounded through the house wiring. You should
have the circuit checked by a qualified electrician to make
sure the outlet is properly grounded.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
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Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
About the controls on the refrigerator.
GEAppliances.com
Control Settings
Refrigerator Control
The refrigerator control maintains the temperatures throughout the refrigerator.
Freezer Control
The freezer control maintains the temperatures throughout the freezer compartment.
Moving the freezer control to
OFF
stops cooling in both areas—refrigerator and freezer—but does
not shut off power to the refrigerator.
The temperature controls on your refrigerator have letters and numbers. Initially set the refrigerator control at 5
and the freezer control at C.
If you want colder or warmer temperatures, adjust the refrigerator temperature first. When satisfied with that
setting, adjust the freezer temperature.
Control settings will vary based on personal preferences, usage and operating conditions, and may require more
than one adjustment.
After changing the controls, allow 24 hours for the refrigerator to reach the temperature you have set.
5
Freezer Control
cold coldest
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Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
About the refrigerator shelves and bins.
Not all features are on all models.
Refrigerator Door Shelf
The bottom door shelf in the refrigerator
compartment is removable for easy
cleaning.
To remove, hold both ends and pull
straight up.
Rearranging the Shelves
Shelves in the refrigerator compartment are adjustable.
To Remove To Replace
Lift up and out
2
Insert
top hook
1
Lower to
lock in place
2
Tilt up
1
Adjustable Bins on the Refrigerator Door
Adjustable bins can easily be carried
from refrigerator to work area.
To remove:
Use your thumbs or forefingers
to push the lock tabs toward the center. Pull
the bin straight out.
To replace:
Slide the bin into the grooved
area until the tabs lock into place.
The divider
helps prevent tipping, spilling
or sliding of small items stored on the
door shelf. Place a finger on either side
of the divider near the front and move it
back and forth to fit your needs.
Divider
Page 7
About the storage drawers.
GEAppliances.com
Not all features are on all models.
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Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
Fruit and Vegetable Drawers
Excess water that may accumulate in the
bottom of the drawers should be emptied
and the drawers wiped dry.
Adjustable Humidity Drawers
Slide the control all the way to the
HIGH
setting to provide high humidity
recommended for most vegetables.
Slide the control all the way to the
LOW
setting to provide lower humidity levels
recommended for most fruits.
Snacks Drawer
The snacks drawer can be moved to the
most useful location for your family’s needs.
Drawer Removal
Drawers at the bottom of the refrigerator
compartment stop before coming all the
way out, to help prevent contents from
spilling onto the floor. Drawers can be
removed easily by tilting up slightly and
pulling past “stop” location.
To remove drawers when the refrigerator
compartment door cannot be opened all
the way, first remove food and shelves
above the drawers.
Remove the drawer farthest from
the door.
Remove the glass top by pushing up
from underneath and tilting it to clear
the door. Be careful when handling
the glass.We recommend wearing
protective gloves.
Lift the empty drawer frame out.
Remove the center post.
Slide the other drawer and frame over
and remove them. After cleaning,
replace the drawers in reverse order.
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Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
About the ice service.
Not all features are on all models.
Icemaker Accessory Kit
An icemaker accessory kit is available at
extra cost.
Check the label located inside the
refrigerator compartment on the
upper left side for the specific icemaker
kit needed for your model.
Ice Service Compartment
The freezer has an ice service compartment
with an ice tray shelf and a pull-out ice
storage bin. They can both be moved to
either side of the freezer.
CAUTION: Make sure shelf is secure before placing
items on shelf to avoid property damage.
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Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
Care and cleaning of the refrigerator.
GEAppliances.com
9
Cleaning the Outside
The door handles and trim.
Clean with a cloth
dampened with soapy water. Dry with a soft
cloth. Do not use wax on the door handles
and trim.
Keep the outside clean.
Wipe with a clean
cloth lightly dampened with kitchen
appliance wax or mild liquid dish
detergent. Dry and polish with a clean,
soft cloth.
Do not wipe the refrigerator with a soiled dish
cloth or wet towel. These may leave a residue
that can erode the paint. Do not use scouring
pads, powdered cleaners, bleach or cleaners
containing bleach because these products can
scratch and weaken the paint finish.
The stainless steel panels and door handles
(on some models) can be cleaned with
a commercially available stainless steel
cleaner such as Stainless Steel Magic.
™
Stainless Steel Magic is available at Ace,
True Value, Servistar, HWI and other
leading stores. It is also available through
GE Parts and Accessories, 800.626.2002,
or visit our Website, GEAppliances.com.
In Canada, call 1.888.261.3055 or visit
our Website, geappliances.ca. Order part
number WX10X15.
Do not use appliance wax or polish on the
stainless steel.
Cleaning the Inside
To help prevent odors,
leave an open box of
baking soda in the refrigerator and freezer
compartments.
Unplug the refrigerator before cleaning.
If this
is not practical, wring excess moisture out
of sponge or cloth when cleaning around
switches, lights or controls.
Use an appliance wax polish on the inside
surface between the doors.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda
to a quart (1 l) of water. This both cleans
and neutralizes odors. Rinse and wipe dry.
After cleaning the door gaskets, apply a thin
layer of petroleum jelly to the door gaskets
at the hinge side. This helps keep the gaskets
from sticking and bending out of shape.
Avoid cleaning cold glass shelves with hot water
because the extreme temperature difference may
cause them to break. Handle glass shelves
carefully. Bumping tempered glass can cause
it to shatter.
Do not wash any plastic refrigerator parts in
the dishwasher.
Under the Refrigerator
For most efficient operation, keep the
area under the refrigerator clean. Remove
the base grille and sweep away or vacuum
up dust.
For best results, use a brush specially
designed for this purpose. It is available at
most appliance parts stores.
Clean the condenser coils at least
once a year.
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Operating Instructions
Safety InstructionsInstallation Instructions
Care and cleaning of the refrigerator.
Preparing for Vacation
For long vacations or absences, remove
food and unplug the refrigerator. Move the
freezer control to the
OFF
position, and
clean the interior with a baking soda
solution of one tablespoon (15 ml) of
baking soda to one quart (1 l) of water.
Leave the doors open.
Move the icemaker feeler arm (for
icemaker equipped models) to the
STOP
(up) position and shut off the water supply
to the refrigerator.
If the temperature can drop below freezing,
have a qualified servicer drain the water
supply system (for icemaker equipped
models) to prevent serious property
damage due to flooding.
Preparing to Move
Secure all loose items such as grille, shelves
and drawers by taping them securely
in place to prevent damage.
Be sure the refrigerator stays in an upright
position during moving.
Light Bulb Replacement
Light bulbs are located at the top of the
refrigerator and freezer compartments.
To replace a light bulb, unplug the
refrigerator’s power cord plug from
the wall outlet.
Freezer Light
To remove light cover, remove the 1/4″hex
head screws at the back of the cover. Slide
the cover back and remove. After replacing
with the same size bulb, reinstall the light
cover and plug in the refrigerator.
Refrigerator Light
To remove the light cover, remove the
1/4″hex head screws at the back of the
cover. Slide the cover back and remove.
After replacing with same size bulb, reinstall
light cover and plug in the refrigerator.
1/4″Hex Head Screws
1/4″Hex Head Screws
Back of Freezer
Front of Freezer
Freezer Light
Refrigerator Light
Behind the Refrigerator
Be careful when moving the refrigerator
away from the wall. All types of floor
coverings can be damaged, particularly
cushioned coverings and those with
embossed surfaces.
Pull the refrigerator straight out and return
it to position by pushing it straight in.
Moving the refrigerator in a side direction
may result in damage to the floor covering
or refrigerator.
When pushing the refrigerator back, make sure
you don’t roll over the power cord or icemaker
supply line.
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Operating InstructionsSafety Instructions
Installation Instructions
Preparing to install the refrigerator.
Read these instructions completely and carefully.
Water Supply to the Icemaker
If the refrigerator has an icemaker, it will have to be
connected to a cold water line.
A water supply kit (containing copper tubing,
shutoff valve, fittings and instructions) is available
at extra cost from your dealer or from Parts and
Accessories, 800.626.2002.
Refrigerator Location
Do not install the refrigerator where the
temperature will go below 60°F (16°C)
because it will not run often enough to maintain
proper temperatures.
Install it on a floor strong enough to support it
fully loaded.
Clearances
Allow the following clearances for ease of
installation, proper air circulation and
plumbing and electrical connections:
Sides . . . . . . . . . . . . . . . . . . . . . . . . . . .3/16″(4.8 mm)
Side (on hinge side
next to a wall) . . . . . . . . . . . . . . . . . . .2
1
⁄8″(54 mm)
Top . . . . . . . . . . . . . . . . . . . . . . . . . . . .1″(25 mm)
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . .1″ (25 mm)
Rollers
The rollers have 3 purposes:
Rollers adjust so the door closes easily when
opened about halfway. [Front of refrigerator
should be 1/4″(6 mm) higher than the rear
of refrigerator.]
Rollers adjust so the refrigerator is firmly
positioned on the floor and does not wobble.
Rollers allow you to move the refrigerator away
from the wall for cleaning.
To adjust the rollers:
Remove the base grille.
Turn the roller adjusting
screws
clockwise to
raise
the refrigerator,
counterclockwise to
lower it.
Use a 3/8″
socket wrench or
adjustable wrench.
Replace the base grille.
Base Grille
Remove both end
caps, then remove
the base grille by
grasping it at the
bottom and pulling
it straight out.
To replace the base
grille, align prongs on
back of grille with slots
in cabinet and push
forward until the grille
snaps into place. Snap
the top of the end
caps on first, then
the bottom.
Roller Adjustment Screw
(3/8″hex with slot)
Roller
Stabilizing
Brake
11
Base
Grille
End Cap
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Operating Instructions
Safety InstructionsInstallation Instructions
Preparing to install the refrigerator.
Read these instructions completely and carefully.
Stabilizing Brake
This refrigerator is equipped with leveling feet
which serve as a stabilizing brake. These additional
leveling feet will hold the refrigerator securely in
position during operation and cleaning.
To set the brake,
first remove the end caps and base
grille. Second, adjust the rollers to the desired
position. Then turn both leveling feet on each side
until the feet are firmly in place against the floor.
After the brake is securely in place, unscrew the
roller adjustment bolt counterclockwise until the
weight of the refrigerator is supported by the
stabilizing brake. This allows the weight to be
positioned on the stabilizing brake.
Replace the base grille and reinstall the end caps.
Reverse the procedure to roll the refrigerator out.
CAUTION: To avoid possible personal injury or property
damage, the leveling feet must be firmly touching
the floor.
Roller Adjustment Screw
(3/8″hex with slot)
Roller
Leveling Foot
End Cap
Reversing the door swing.
Read these instructions completely and carefully.
Before You Begin
When reversing the door swing:
■Read the instructions all the way through before starting.
■Handle parts carefully to avoid scratching paint.
■Set screws down by their related parts to avoid using them in the wrong places.
■Provide a non-scratching work surface for the doors.
IMPORTANT: Once you begin, do not move the cabinet until door-swing reversal is completed.
These instructions are for changing the hinges from the right side to the left side—if you ever want to change the hinges
back to the right side, follow these same instructions and reverse all references to left and right.
Tools Required
■Phillips screwdriver
■Blade-type screwdriver or putty knife
■Masking tape
■5/16″hex socket driver
■3/8″socket and ratchet
■T15 Torx Driver
Removing the doors.
The doors may need to be removed to move the unit through tight spaces.
You may also want to reverse the door swing for easier access to the refrigerator.
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Installation Instructions
13
Remove the Refrigerator Door
Remove the top hinge cover (lift up on the
outside edge and pull off).
Tape the door shut with masking tape at
both upper corners.
With 5/16″hex socket driver, remove the
3 screws that hold the top hinge to the cabinet.
Lift the hinge straight up to free the hinge pin
from the socket in the top of the door. Carefully
peel off the adhesive backed spacer from the top
of the cabinet.
Remove the tape, tilt the door away from the
cabinet and lift it to free its bottom socket from
the hinge pin on the center hinge bracket.
Set the door on a non-scratching surface.
Before Removing the Doors
Unplug the refrigerator from its electrical
outlet.
Empty all door shelves, including the dairy
compartment.
CAUTION: Do not let either door drop to the floor. To do so
could damage the door stop.
To Reverse the Refrigerator Door—
Transfer Center Hinge Bracket to the Left
Open the freezer drawer and remove the hinge
bracket from the center right side of the cabinet
by removing the three Phillips head screws.
Remove the three outermost 5/16″hex head
screws from the center left side of the cabinet
and insert them into the holes just vacated by
the Phillips head screws on the center right side.
Remove the center hinge pin from the hinge
bracket using a 5/16″hex socket driver. Invert
the hinge bracket with shim and reinstall hinge
pin in hinge bracket. Secure this assembly with
the three Phillips head screws removed from the
right side. Tighten all screws.
NOTE:
If the washer is not on the hinge pin,
check to see if it is stuck to the bottom of
the door.
Center Right
Center Left
Center Hinge Pin
Plastic Washer
Center Hinge Pin
Plastic Washer
Page 14
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Safety InstructionsInstallation Instructions
Reversing the door swing.
Transfer Top Hinge to the Left
Interchange the hinge and screws at the top right
with the plastic plug buttons at the top left of the
cabinet. Place the hinge, adhesive backed spacer
and screws as shown. Do not tighten screws at
this time.
Spacer
Hinge
Reversing the Refrigerator Handle
Remove screws from the top and bottom of the
handle to release the handle from door.
Remove the plastic screws from the right edge
of the door with a Phillips screwdriver and move
them to the handle screw holes on the left edge
of door.
Turn the handle upside-down and attach the
handle to the right edge of the door with the
screws at the top and bottom.
Transfer any hinge socket plug buttons to
the opposite end on the top and bottom of
both doors.
On the refrigerator door, move the metal door
stop from the right end to the left end.
Move any screws from the left end to the
right end.
Door Stop
Transferring the Door Stops
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Installation Instructions
15
Lower the bottom socket of the refrigerator
door onto the center hinge pin.
Tilt the door towards the cabinet, lifting the top
hinge so the pin fits into the socket on the top
of the door.
Tighten the top hinge screws to secure the door,
making sure the top edge of the door is even
with the top surface of the cabinet.
Center Hinge Pin
CAUTION: Do not loosen the center hinge bracket. To do
so could cause both doors to fall away from the cabinet.
Refrigerator Door:
Loosen the top hinge screws.
Adjust the door so it is flush with the cabinet.
Tighten screws.
Rehanging the Refrigerator Door
Aligning the Doors
Page 16
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Operating Instructions
Safety InstructionsInstallation Instructions
Removal of freezer drawer.
The freezer drawer can be removed, if needed, to fit through tight areas.
Read these instructions completely and carefully.
To Remove the Freezer Drawer
To remove the baskets:
Open the freezer drawer all the way. Empty the
freezer completely. Slide the top wire basket out all
the way and lift it out. Remove the bottom basket by
lifting it from the back first.
To remove the drawer front from the slides:
Unscrew the Phillips screw from each side of the rail.
DO NOT
remove the hex head screws from the rail
assembly.
Lift the front handle of the freezer drawer to
separate the drawer rails from the rail assembly.
To Remove the Stabilizing Brakes (if needed to fit through tight spaces)
Remove both end caps and the base grille. Remove
both stabilizing brakes with 3/8″hex nut driver.
Bracket
Base Grille
End Cap
Phillips
Screw
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Installation Instructions
17
To Replace the Freezer Drawer
IMPORTANT: Two people may be required to complete
this procedure.
Pull out both interior rail assemblies to full length
on each side of cabinet. Locate notches in both
interior rail extensions.
Align tabs on outside edge of drawer rail assemblies
with notches in both rail extensions.
Insert the hook tab into the corresponding notch in
the interior rail extension at a 45° angle. Insert the
other tab into the corresponding notch in the
interior rail extension by lowering the handle end of
the drawer assembly.
Replace the Phillips screws on both rail extensions.
Replace the two freezer baskets.
Notches
Notches
Tabs
Notches
Notches
Tab
Hook
Tab
Phillips
Screw
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Operating Instructions
Safety InstructionsInstallation Instructions
18
Normal operating sounds.
Depending on the placement of the refrigerator in your kitchen,
you may want to place a piece of rubber backed carpet under
the refrigerator to reduce noise.
Evaporator Fan.
You may hear air being forced through the cabinet
by the fan.
Evaporator.
The flow of refrigerant through the evaporator may create
a boiling or gurgling sound.
Defrost Heater.
During defrost cycles, water dripping onto the heater
may cause a hissing or sizzling sound. After defrosting, a popping sound
may occur and the evaporator may create a boiling or gurgling sound.
Cold Control.
This part can produce a snapping sound when turning
the refrigerator on or off.
Water Pan.
Water may be heard running into the drain pan during
the defrost cycle.
Compressor.
Modern, high efficiency compressors operate much faster
than older models. The compressor may have a high pitched hum or
pulsating sound.
Condenser Fan.
You may hear air being forced over the condenser
by the fan.
Defrost Timer.
The timer produces a sound similar to an electric clock.
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not
Refrigerator in defrost cycle. • Wait about 30 minutes for defrost cycle to end. If lights
operate
work but the unit does not restart, remove the base grille.
Locate the defrost timer mounted on the center rail and
turn the timer knob clockwise until you hear a click. The
refrigerator should begin operating.
Control in
OFF
position. • Move the control to a temperature setting.
Refrigerator is unplugged. • Push the plug completely into the outlet.
The fuse is blown/circuit • Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling
Rollers need adjusting. • See
Rollers.
(slight vibration
is normal)
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Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
GEAppliances.com
Problem Possible Causes What To Do
Motor operates for
Normal when refrigerator • Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in. cool down.
on and off frequently.
Often occurs when large • This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open. • Check to see if package is holding door open.
freezer require more
Hot weather or frequent • This is normal.
operating time. They
door openings.
start and stop often
Temperature control • See
About the controls.
to maintain even
set at the coldest setting.
Grille and condenser need •See
Care and cleaning.
cleaning.
Refrigerator or freezer
Temperature controls not set • See
About the controls.
compartment too warm
cold enough.
Warm weather or frequent • Set the temperature control one step colder.
door openings. See
About the controls.
Door left open. • Check to see if package is holding door open.
Frost or ice crystals
Door left open. • Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Ice cubes have
Food transmitting odor/taste •Wrap foods well.
odor/taste
to ice cubes.
Interior of refrigerator •See
Care and cleaning.
needs cleaning.
Slow ice cube freezing
Door left open. • Check to see if package is holding door open.
Freezer control not set • See
About the controls.
cold enough.
Refrigerator has odor
Foods transmitting • Foods with strong odors should be tightly wrapped.
odor to refrigerator.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. • See
Care and cleaning.
Moisture forms on
Not unusual during • Wipe surface dry and reset the refrigerator control
outside of refrigerator
periods of high humidity. one setting colder.
Moisture collects inside
Too frequent or too
(in humid weather, air
long door openings.
carries moisture into
refrigerator when doors
are opened)
temperatures.)
Page 20
CUSTOMER WARRANTY
(for customers in Canada)
Your refrigerator is warranted to be free of defects in material and workmanship.
What is covered How Long Warranted Parts Labour
(From Date of Sale) Repair or Replace
at Camco’s Option
Compressor Ten (10) Years Ten (10) Years Five (5) Years
Sealed System (including Five (5) Years Five (5) Years Five (5) Years
evaporator, condenser
tubing and refrigerant)
All Other Parts One (1) Year One (1) Year One (1) Year
TERMS AND CONDITIONS:
1. This warranty applies only for single
family domestic use in Canada when the
Refrigerator has been properly installed
according to the instructions supplied by
Camco and is connected to an adequate
and proper utility service.
Damage due to abuse, accident,
commercial use, and alteration or
defacing of the serial plate cancels all
obligations of this warranty.
Service during this warranty period must
be performed by an Authorized Camco
Service Agent.
2. Neither Camco nor the Dealer is liable for
any claims or damages resulting from
failure of the Refrigerator or from service
delays beyond their reasonable control.
3.
To obtain warranty service, purchaser
must present the original Bill of Sale.
Components repaired or replaced are
warranted through the remainder of the
original warranty period only.
4. This warranty is in addition to any
statutory warranty.
WHAT IS NOT COVERED:
• Service trips to your home to teach you
how to use the product.
• Damage to finish after delivery.
• Improper installation—proper installation
includes adequate air circulation to the
refrigeration system, adequate electrical,
plumbing and other connecting facilities.
• Replacement of house fuses or resetting
of circuit breakers.
• Replacement of light bulbs.
• Damage to product caused by accident,
fire, floods or acts of God.
• Loss of food due to spoilage.
• Proper use and care of product as listed
in the owner’s manual, proper setting of
controls.
• WARRANTOR IS NOT RESPONSIBLE
FOR CONSEQUENTIAL DAMAGES.
IMPORTANT
Keep this warranty and your bill of sale as proof of original purchase and purchase date.
Camco Service is available coast to coast.
If further help is needed concerning this
warranty, contact:
Manager, Consumer Relations
Camco Inc., Consumer Service
1 Factory Lane
Suite 310
Moncton, New Brunswick E1C 9M3
20
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
Page 21
21
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions
Refrigerator Warranty.
(For customers in the United States)
For The Period Of: GE Will Replace:
One Year Any part
of the refrigerator which fails due to a defect in materials or workmanship.
From the date of the
During this
full one-year warranty,
GE will also provide,
free of charge,
all labor
original purchase
and in-home service to replace the defective part.
Five Years Any part of the sealed refrigerating system
(the compressor, condenser, evaporator
From the date of the
and all connecting tubing) which fails due to a defect in materials or workmanship.
original purchase
During this
five-year warranty,
GE will also provide,
free of charge,
all labor and
in-home service to replace the defective part.
■Service trips to your home to teach you how to use the
product.
■Improper installation.
■Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■Loss of food due to spoilage.
■Replacement of house fuses or resetting of circuit
breakers.
■Damage to the product caused by accident, fire, floods or
acts of God.
■Incidental or consequential damage caused by possible
defects with this appliance.
What GE Will Not Cover:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. To schedule service,
on-line, 24 hours a day, visit us at GEAppliances.com, or call
800.GE.CARES (800.432.2737).
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
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