Below are the basic steps for installing the transceiver. See “INSTALLATION” on Page 5 of this guide for
detailed instructions.
1.Install and connect the antenna system to the radio
• Use good quality, low loss coaxial cable. Keep the feedline as short as possible.
• Preset directional antennas in the direction of desired transmission.
2.Connect the data equipment to the radio’s INTERFACE connector
• Use a DB-25 Male connector to connect to the radio. Connections for typical systems are shown
below.
• Connect only the required pins. Do not use a straight-through RS-232 cable with all pins wired.
• Verify the data equipment is configured as DTE. (By default, the radio is configured as DCE.)
3.Apply DC power to the radio (10.5–16 Vdc @ 2.5 A minimum)
• Observe proper polarity. The red wire is the positive lead; the black is negative.
4.Set the radio’s basic configuration with a Hand-Held Terminal (HHT)
• Set the transmit frequency (TX xxx.xxxx).
• Set the receive frequency (RX xxx.xxxx).
• Set the baud rate/data interface par ameters as follows. Use the BAUD xx xxx abc com mand, where
xxxxx equals the data speed (110–38400 bps) and abc equals the communication parameters as
follows:
a = Data bits (7 or 8)
b = Parity (N for None, O for Odd, E for Even
c = Stop bits (1 or 2)
(Example: BAUD 9600 8N1)
NOTE: 7N1, 8E2 and 8O2 are invalid parameters and are not supported by the transceiver.
5.Verify proper operation by observing the LED display
• Refer to Table 7 on Page 14 for a description of the status LEDs.
• Refine directional antenna headings for maximum receive signal strength using th e RSSI command.
TABLE OF CONTENTS
1.0 GENERAL ................................................................................... 1
7.0 GLOSSARY OF TERMS ........................................................... 44
Copyright Notice
This Installation and Operation Guide and all software described herein
are protected by copyright: 2010 GE MDS, LLC. All rights reserved.
GE MDS, LLC reserves its right to correct any errors and omissions in
this publication.
Revision Notice
While every reasonable effort has been made to ensure the accuracy of
this manual, product improvements may result in minor differences
between the manual and the product shipped to you. If you have additional questions or need an exact specification for a product, please contact our Customer Service Team using the information at the back of this
guide. In addition, manual updates can often be found on the GE MDS
Web site at www.microwavedata.com.
ISO 9001 Registration
GE MDS adheres to this internationally accepted quality system standard.
MDS Quality Policy Statement
We, the employees of GE MDS, LLC, are committed to achieving total
customer satisfaction in everything we do.
Total Customer Satisfaction in:
• Conception, design, manufacture and marketing of our products.
• Services and support we provide to our internal and external
customers.
Total Customer Satisfaction Achieved Through:
• Processes that are well documented and minimize variations.
• Partnering with suppliers who are committed to providing quality and
service.
• Measuring our performance against customer expectations and
industry leaders.
• Commitment to continuous improvement and employee involvement.
Separation distances
required for FCC RF
Exposure compliance
1. All antenna installation and servicing is to be performed by
qualified technical personnel only . When servicing the antenna, or
working at distances closer than those listed below, ensure the
transmitter has been disabled.
Output is measured at the antenna terminal of the transmitter. The
antenna(s) used for this transmitter must be fixed-mounted on
outdoor permanent structures to provide the minimum separation
distances described in this filing for satisfying RF exposure
compliance requirements. When applicable, RF exposure
compliance may need to be addressed at the time of licensing, as
required by the responsible FCC Bureau(s), including antenna
co-location requirements of §1.1307(b)(3).
2. Typically, the antenna connected to the transmitter is a directional
(high gain) antenna, fixed-mounted on the side or top of a building,
or on a tower. Depending upon the application and the gain of the
antenna, the total composite power could exceed 200 watts EIRP.
The antenna location should be such that only qualified technical
personnel can access it, and that under normal operating conditions
no other person can touch the antenna or approach within 3.05 meters of the antenna.
Antenna Gain vs. Recommended Safety Distance
(MDS 4710 Series)
Antenna Gain (MDS 4710 Series)
0–5 dBi5–10 dBi10–16.5 dBi
Minimum RF
Safety Distance
Antenna Gain vs. Recommended Safety Distance
Minimum RF
Safety Distance
0.79 meter1.41 meters3.05 meters
(MDS 9710 Series)
Antenna Gain (MDS 9710 Series)
0–5 dBi5–10 dBi10–18.65 dBi
0.53 meter0.94 meter2.6 meters
FCC Part 15 Notice
The MDS 4710 AND 9710 transceivers licensed under Part 15 of the
FCC Rules. (MDS 4710, Part 90.210, 403–512 MHz; MDS 9710,
Part 101.101, 928–960 MHz) Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference
that may cause undesired operation. This device is specifically designed
to be used under Section 15.247 of the FCC Rules and Regulations. Any
ivMDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
unauthorized modification or changes to this device without the express
EXPLOSION
HAZARD!
approval of Microwave Data Systems may void the user’s authority to
operate this device. Furthermore, this device is intended to be used only
when installed in accordance with the instructions outlined in this
manual. Failure to comply with these instructions may also void the
user’s authority to operate this device.
CSA/usNotice
This product is approved for use in Class 1, Division 2, Groups A, B,
C & D Hazardous Locations. Such locations are defined in Article 500
of the National Fire Protection Association (NFPA) publication NFPA 70, otherwise known as the National Electrical Code.
The transceiver has been recognized for use in these hazardous locations
by the Canadian Standards Association (CSA) which also issues the US
mark of approval (CSA/US). The CSA Certification is in accordance
with CSA STD C22.2 No. 213-M1987.
CSA Conditions of Approval: The transceiver is not acceptable as a
stand-alone unit for use in the hazardous locations described above. It
must either be mounted within another piece of equipment which is certified for hazardous locations, or installed within guidelines, or conditions of approval, as set forth by the approving agencies. These
conditions of approval are as follows:
• The transceiver must be mounted within a separate enclosure
which is suitable for the intended application.
• The antenna feedline, DC power cable and interface cable must
be routed through conduit in accordance with the National Electrical Code.
• Installation, operation and maintenance of the transceiver should
be in accordance with the transceiver's installation manual, and
the National Electrical Code.
• Tampering or replacement with non-factory components may
adversely affect the safe use of the transceiver in hazardous locations, and may void the approval.
• A power connector with screw-type retaining screws as supplied
by GE MDS must be used.
Do not disconnect equipment unless power has been
switched off or the area is known to be non-hazardous.
Refer to Articles 500 through 502 of the National Electrical
Code (NFPA 70) for further information on hazardous
locations and approved Division 2 wiring methods.
In the U.S.A., the 406 to 406.1 MHz band is reserved for use by distress
beacons. Since the radio described in this manual is capable of transmitting in this band, take precautions to prevent the radio from transmitting
between 406 to 406.1 MHz in U.S. applications.
ESD Notice
To prevent malfunction or damage to this radio, which may be caused
by Electrostatic Discharge (ESD), the radio should be properly
grounded by connection to the ground stud on the rear panel. In addition,
the installer or operator should follow proper ESD precautions, such as
touching a grounded bare metal object to dissipate body charge, prior to
adjusting front panel controls or connecting or disconnecting cables on
the front or rear panels.
Environmental Information
The equipment that you purchased has required the extraction and use
of natural resources for its production. Improper disposal may contaminate the environment and present a health risk due to hazardous substances contained within. To avoid dissemination of these substances
into our environment, and to diminish the demand on natural resources,
we encourage you to use the appropriate recycling systems for disposal.
These systems will reuse or recycle most of the materials found in this
equipment in a sound way. Please contact MDS or your supplier for
more information on the proper disposal of this equipment.
Battery Disposal–This product may contain a battery. Batteries must be
disposed of properly, and may not be disposed of as unsorted municipal
waste in the European Union. See the product documentation for specific battery information. Batteries are marked with a symbol, which
may include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling return the battery to your supplier or to a designated collection point. For more information see:
www.weeerohsinfo.com.
viMDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
1.0GENERAL
DIAGNOSTICS
CONNECTOR (RJ-11)
ANTENNA CONNECTOR
(TYPE N)
13.8 VDC POWER
CONNECTOR
SERIAL NUMBER
LABEL
EXTERNAL
INTERFACE
CONNECTOR
(DB-25)
LED INDICATORS (4)
1.1Introduction
This guide presents installation and operating instructions for the
MDS 4710A/9710A and the MDS 4710C/9710C Series (400/900 MHz)
digital radio transceivers.
These transceivers (Figure 1) are data telemetry radios designed to
operate in a point-to-multipoint environment, such as electric utility
Supervisory Control and Data Acquisition (SCADA) and distribution
automation, gas field automation, water and wastewater SCADA, and
online transaction processing applications. They use microprocessor
control and Digital Signal Processing (DSP) technology to provide
highly reliable communications under adverse conditions.
Figure 1. Transceiver Connectors and Indicators
Modulation and demodulation is accomplished using Digital Signal Processing (DSP). DSP adapts to differences between components from
unit to unit, and ensures consistent and repeatable performance in
ambient temperatures from –30 to +60 degrees Celsius. The use of Digital Signal Processing eliminates the fluctuations and variations in
modem operation that degrade operation of analog circuits.
The transceiver is designed for trouble-free operation with data equipment provided by other manufacturers, including Remote Terminal
Units (RTUs), flow computers, lottery terminals, automatic teller
machines, programmable logic controllers, and others.
NOTE: Some features are not available on all radios, based on the
options purchased and the applicable regulatory constraints for
the region in which the radio operates.
Point-to-Multipoint, Multiple Address Systems (MAS)
This is the most common application of the transceiver. It consists of a
central master station and several associated remote units as shown in
Figure 2. A MAS network provides communication between a central
host computer and remote terminal units (RTUs) or other data collection
devices. The operation of the radio system is transparent to the computer
equipment.
Often, however, a radio system consists of many widely separated
remote radios. A point-to-multipoint or SCADA (Supervisory Control
and Data Acquisition) system might be utilized for automatic, remote
monitoring of gas wells, water tank levels, electric power distribution
system control and measurement, and so on.
The radio system can replace a network of remote monitors currently
linked to a central location via leased telephone line. At the central
office of such a system, there is usually a large mainframe computer and
a way to switch between individual lines coming from each remote monitor. In this type of system, there is a modulator/demodulator (modem)
at the main computer, and at each remote site, usually built into the
remote monitor itself. Since the cost of leasing a dedicated-pair phone
line is quite high, a desirable alternative is to replace the phone line with
a radio path.
2MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
Figure 2. Typical MAS Point-to-Multipoint Network
Point-to-Point System
REMOTE
MASTER
HOST
COMPUTER
RTU
Where permitted, the transceiver can also be used in a point-to-point
system. A point-to-point system consists of two radios, one serving as a
master and the other as a remote (Figure 3). This system provides a simplex or half-duplex communication link for the transfer of data between
two locations.
Invisible place holder
Figure 3. Typical Point-to-Point Link
Continuously-Keyed versus Switched-Carrier Operation
Continuously-Keyed operation means the master station transmitter is
always keyed and an RF carrier is always present, even when there is no
data to send. The master station is always simultaneously transmitting
and listening. Use different frequencies to transmit and receive. This is
the method used in many MAS systems, as is shown in the typical
system in Figure 2. This is network arrangement useful for high-speed
polling applications.
NOTE: MDS 4710/9710 remotes do not support full-duplex operation.
Switched-Carrier operation is a half-duplex mode where the master station transmitter is keyed to send data and unkeyed to receive. The transceiver uses different frequencies for transmit and receive. This prevents
different remotes from interfering with each other, making it easier to
implement SCADA protocols. This mode results in slower polling times
than a Continuous-Keyed master due to the keying time for the master
and squelch opening time for the remote.
• Remotes always operate in switched-carrier mode, but can
receive data from a master that operates in either switched-carrie r
or continuously-keyed modes.
• A single-frequency system cannot utilize a continuously keyed
master.
• An advantage of a continuously-keyed master is that it provides a
constant signal source to remotes that require a constant Data Carrier Detect signal.
Single-Frequency (Simplex) Operation
Single-frequency operation (also known as simplex) is a special case of
switched-carrier operation. Single frequency operation is automatically
selected whenever the transmit and receive frequencies are set to the
same value. Simplex mode results in slower polling because the TX synthesizer must move off the RX channel to receive, and back to transmit.
Single-frequency operation is useful for peer-to-peer communication
using omni-directional antennas with radios in close proximity to each
other.
1.3Model Number Codes
The radio model number is printed on the end of the radio enclosure and
provided through the software command MODEL (Page 28). It provides
key information about how the radio was configured when it was
shipped from the factory. This number is subject to many variations
depending on what options are installed, and in which country the
product is used. Contact GE MDS if you have questions on the meaning
of the code.
1.4Contents of Standard Shipping Packages
Table 1 and Table 2 list the content of routine shipments of
MDS 4710/9710 transceivers. The contents might be modified to reflect
customer requirements specified at the time the order was placed.
Table 1. Standard—Accessories (Supplied with All Orders)
Item DescriptionGE MDS Part Number
Transceiver Power Cable Assembly
12 Vdc, (UL-Approved)
Cable, TELCO-Type, 84", RJ12 to RJ1203-2198A05
Radio Configuration Software for Windows OS03-3156A01
Below are the basic steps for installing the transceiver. In most cases,
these steps alone are sufficient to complete the installation. More
detailed explanations appear at the end of these steps.
1. Mount the transceiver to a stable surface using the brackets supplied
with the radio.
2. Install the antenna and feedline for the station. Point directional
antennas in the direction of the associated network’s Master Station.
3. Connect the data equipment to the transceiver’s DATA INTERFACE
connector. Use only the required pins for the application—Do not
use a fully pinned (25-conductor) cable. Basic applications might
require only the use of Pin 2 (Transmit Data—TXD), Pin 3
(Received Data—RXD) and Pin 7 (Signal Ground). The radio can
be keyed by using the
Additional connections might be required for some installations.
Refer to the complete list of pin functions provided in Table 6 on
Page 11.
DATAKEY command.
6MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
4. Measure and install the primary power for the radio. The red wire on
CAUTION
POSSIBLE
EQUIPMENT
DAMAGE
ENTER
ENTER
the GE MDS-provided power cable is the positive lead; the black is
negative.
Only use the MDS 4710/9710 radio transceivers in negative-ground systems.
Connection to a positive-ground system or an accidental reversal
of the power leads can damage the transceiver.
5. Set the radio configuration. In most cases, the transceiver requires
only minimal software configuration. The selections that must be
made for new installations are:
• Transmit frequency (“TX [xxx.xxxx]” on Page 31)
• Receive frequency (“RX [xxx.xxxx]” on Page 29)
The operating frequencies are not set at the factory unless they were
specified at the time of order. Determine the transmit and receive
frequencies to be used, and follow the steps below to program them.
6. Connect a hand-held terminal (HHT) to the DIAG (diagnostic) connector. When the HHT beeps, press to receive the ready “>”
prompt.
7. Set the operating frequencies using the TX xxx.xxxx (transmit) and RX
xxx.xxxx
(receive) commands.
Press after each command. After programming, the HHT
reads PROGRAMMED OK to indicate successful entry.
2.2Transceiver Mounting
NOTE: To prevent moisture from entering the radio, do not mount the
radio with the cable connectors pointing up. Also, dress all
cables to prevent moisture from running along the cables and
into the radio.
Figure 5 shows the mounting dimensions of the transceiver.
Using screws longer than 1/4 inch (6 mm) to attach the brackets
to the radio might damage the internal PC board. Use only the
supplied screws.
8MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
2.3Antennas and Feedlines
Antennas
The transceiver can be used with a number of antenna styles. The exact
style depends on the physical size and layout of the radio system. A
directional Yagi (Figure 6) or corner reflector antenna is generally rec-
ommended at remote sites to minimize interference to and from other
users. Antennas of this type are available from several manufacturers.
Invisible place holder
Figure 6. Typical Yagi Antenna (mounted to mast)
Feedlines
The selection of antenna feedline is very important. Avoid poor quality
cables as they will result in power losses that can reduce the range and
reliability of the radio system.
Table 4 and Table 5 show the losses that will occur when using various
lengths and types of cable at 400 and 960 MHz. Keep the cable as short
as possible to minimize signal loss.
Table 4. Length vs. Loss in Coaxial Cables at 400 MHz
Table 5. Length vs. Loss in Coaxial Cables at 960 MHz
10 Feet
Cable Type
RG-8A/U0.85 dB4.27 dB8.54 dB42.70 dB
1/2 inch HELIAX
7/8 inch HELIAX
1-1/4 inch HELIAX
1-5/8 inch HELIAX
(3.05 Meters)
0.23 dB1.15 dB2.29 dB11.45 dB
0.13 dB0.64 dB1.28 dB6.40 dB
0.10 dB0.48 dB0.95 dB4.75 dB
0.08 dB0.40 dB0.80 dB4.00 dB
50 Feet
(15.24 Meters)
100 Feet
(30.48 Meters)
500 Feet
(152.4 Meters)
2.4Power Connection
The transceiver is compatible with any well-filtered 10.5 to 16 Vdc
power source. The power supply should be capable of providing at least
2.5 A of continuous current.
The red wire on the power cable is the positive lead; the black is nega-
tive.
NOTE: The radio is designed for use only in negative ground systems.
2.5Safety/Earth Ground
To minimize the chances of damage to the transceiver and connected
equipment, a good safety ground is recommended which bonds the
antenna system, the radio transceiver, power supply, and connected data
equipment to a single-point ground. Normally, the transceiver is adequately grounded if the GE MDS mounting brackets are used to secure
the radio to a well-grounded metal surface.
If the transceiver is not mounted to a grounded surface, connect a safety
ground to the transceiver case. A ground can be connected to one of the
four screws on the bottom of the transceiver. Do not use any of the four
screws that hold together the upper and lower parts of the transceiver
case.
Connect all rack equipment and associated hardware grounds to the
building’s ground system for the primary power. The objective is to
create a single-point ground system, keeping all grounds leads as short
as possible.
To prevent damage, provide a good ground connection for the equipment connected to the
INTERFACE connector.
Finally, use lightning protectors where the antenna transmission lines
enter the building. Bond them to the tower ground, if it is nearby.
10MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
2.6Data Interface Connections
CAUTION
USE ONLY
REQUIRED
PINS
Connect the transceiver’s DATA INTERFACE connector to an external
DTE data terminal that supports the EIA-232 (formally RS-232) format.
The transceiver supports autobaud asynchronous data rates of up to
19200 bps. The data rate at the DATA INTERFACE connector might differ
from the data rate used over the air.
Table 6 lists and describes each pin on the DATA INTERFACE connector.
Do not use a 25 wire (fully pinned) cable for connection to the DATA
INTERFACE connector. Use only the required pins for the application.
Damage can result if improper connections are made. Typical applications require the use of only Pins 1 through 8 for EIA-232 signaling.
Table 6. DATA INTERFACE Connector Pinouts
Pin
Number
1--Protective Ground. Connects to ground (negative supply
2INTXD—Transmitted Data. Accepts TX data from the
3OUTRXD—Received Data. Outputs received data to the
4INRTS—Request-to-Send Input. Keys the transmitter when
5OUTCTS—Clear-to-Send Output. Goes logic high after the
6OUTDSR—Data Set Ready. Provides a +6 Vdc DSR signal
7--Signal Ground. Connects to ground (negative supply
8OUTDCD—Data Carrier Detect. Goes to logic high when the
9INTransmit Audio Input. Connects to the audio output of an
10OUTRUS—Receiver Unsquelched Sensor. Not used in most
11OUTReceive Audio Output. Connects to the audio input of an
12INRadio In hib it (Sle e p). A ground on this pin places the
programmed CTS delay time has elapsed (DCE) or keys
an attached radio when RF data arrives (CTS KEY).
through a 2.5 k resistor.
potential) at radio’s PC board.
modem detects a data carrier from the master station.
external (AFSK) modem. The input impedance is 600 .
Use Pin 7 for the modem’s return lead.
installations, but is available as a convenience. Provides
+8 Vdc through a 1 k resistor whenever the receiver
squelch is open, and drops to less than 1 Vdc when the
squelch is closed.
external (AFSK) modem. The output impedance is 600 ,
and the level is factory set to suit most installations. Use
Pin 7 for the modem’s return lead.
radio in sleep mode. It turns off most circuits in the radio,
including transmit, receive, modem and diagnostic
functions. This allows for greatly reduced power
consumption, yet preserves the radio’s ability to be quickly
brought online.
Table 6. DATA INTERFACE Connector Pinouts (Continued)
Pin
Number
13--Do not connect—Reserved for future use.
14INPTT—Push-to-Talk. This line is used to key the radio with
15--User-Programmable Output 2—EIA-232-compatible
16INPTT
17--Do not connect—Reserved for future use.
18OUTAccessory Power. Unregulated Output. Provides a
19OUT9.9 Vdc Regulated Output. Provides a source of
20--Do not connect—Reserved for future use.
21OUTRSSI—Received Signal Strength Indication. Connect a
22--User-Programmable Output 1—CMOS-compatible
23INDiagno stic Channel Enable. A ground on this pin causes
24--Do not connect—Reserved for future use.
25OUTAlarm. A logic low (less than 0.5 Vdc) on this pin indicates
Input/
OutputPin Description
an active-high signal of +5 Vdc.
output controllable though GE MDS’ InSite NMS program.
See “User-Programmable Interface Output Functions” on
Page 39 for details.
—Push to Talk. This line is used to key the radio with
an active-low signal of 0 Vdc.
source of input power for low current accessories.
Excessive drain on this connection trips the self-resetting
fuse F1 on the transceiver PC board. The voltage at this
pin matches the input voltage to the transceiver.
regulated voltage at 100 mA for low power accessories.
DC voltmeter to this pin to read the relative strength of the
incoming signal. Figure 8 on Page 15 shows RSSI vs. DC
voltage.
output controllable though GE MDS’ InSite NMS program.
See “User-Programmable Interface Output Functions” on
Page 39 for details.
the radio’s microcontroller to open the DB-25 DATA
INTERFACE for diagnostics and control instead of the
normal RJ-11 DIAG connection.
normal operation. A logic high (greater than 4 Vdc)
indicates that some alarm condition is present. This pin
can be used as an alarm output, provided the internal
series resistance of 1 k is considered.
2.7Using the Radio’s Sleep Mode
In some installations, such as at solar-powered sites, use Sleep Mode to
keep the transceiver’s power consumption to an absolute minimum. In
Sleep Mode, power consumption is reduced to less than 15 mA (nominal), yet preserves the radio’s ability to be brought online quickly.
All normal functions are suspended while the radio is in Sleep Mode.
The PWR LED is off, except for a quick flash every 5 sec.
12MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
Enable Sleep Mode through RTU control by asserting a ground on Pin
DIODE
DIODE
3.3 k
RESISTOR
RS-232 INPUT
PIN 12
RADIO’S DB-25
CONNECTOR
PIN 12
NOTE: USE SWITCHING TYPE DIODES
(FOR EXAMPLE, 1N914)
12 of the radio's DATA INTERFACE connector. When Pin 12 is opened,
the radio will be ready to receive data after a delay period that varies
with modem type. With MODEM NONE, the delay will be less than 75 ms.
Digital modems will typically require an additional 60 to 100 ms to resceive data when receiving a continuous keyed master station. This additional delay is reduced to less than 20 ms when receiving a switch-keyed
master station.
NOTE: GE MDS recommends against applying RS-232 voltages to
Pin 12 of the radio’s DB 25 connector. Only apply ground or
+5 Vdc to this pin. GE MDS recommends that you connect the
radio and RTU using the circuit shown in Figure 7.
For information on using an ABB Totalflow meter to control
the radio’s sleep mode, refer to GE MDS Product BulletinPB-0904.
Figure 7. RTU to Pin 12 Interconnect Circuit
System Example
The following example describes Sleep Mode implementation in a typical system. Use this information to configure a system that meets your
particular needs.
Sleep Mode Example:
You need communication to each remote site only once per hour.
Program the RTU to raise an RS-232 line once each hour (DTR,
for example), and wait for a poll and response before lowering it
again. Connect this line to Pin 12 of the radio’s DATA INTERFACE
connector. This allows each RTU to be polled once per hour with
a significant savings in power consumption.
Invisible place holder
3.0OPERATION
In-service operation of the transceiver is completely automatic. Once
the unit is properly installed and configured, operator actions are limited
to observing the front panel LED status indicators for proper operation.
• Flashing once every 5 seconds—Radio is in Sleep mode.
DCD• Flashing—Indicates the radio is receiving intermittent data frames.
• Continuous—Radio is receiving a data signal from a continuously
keyed radio.
TXDAn EIA-232 mark signal is being received at the DATA INTERFACE
connector.
RXDAn EIA-232 mark signal is being sent out from the DATA INTERFACE
connector.
3.2RSSI Measurement
As an alternative to using an HHT, the radio’s received signal strength
(RSSI) can be read with a DC voltmeter connected to Pin 21 of the DATA
INTERFACE
received signal level and the DC voltage on Pin 21 of the
FACE
connector. (Note: Readings are not accurate for incoming signal
strengths above –50 dBm.)
connector. Figure 8 shows the relationship between
DATA INTER-
14MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
Invisible place holder
2
2.5
3
3.5
4
–110
–9
0
–70
–5
0
4.5
5.0
SIGNAL LEVEL (dBm)
+DC VOLTS (PIN 21)
Figure 8. RSSI vs. Vdc (Typical)
4.0TRANSCEIVER PROGRAMMING
To program and control the transceiver, use the radio’s RJ-11 DIAG
(Diagnostics) connector with a GE MDS Hand-Held Terminal (MDS
P/N 02-1501A01). This section contains a reference chart (Table 9) and
detailed descriptions for each user command.
NOTE: In addition to HHT control, Windows-based software is avail-
4.1Hand-Held Terminal Connection & Startup
This section provides basic information for connecting and using the GE
MDS Hand-Held Terminal. For more information about the terminal,
refer to the instructions included with the HHT kit.
The steps below assume that the HHT is configured for use with the
transceiver (80 character screen display). If the HHT was previously
used with a different model transceiver, or if its default settings were
changed, refer to Section 4.2, Hand-Held Terminal Setup (Page 16) for
setup details.
Follow these steps to connect the HHT:
1. Connect the HHT’s coiled cord to the DIAG (RJ-11) jack on the radio
able (MDS P/N 03-3156A01) to allow diagnostics and
programming using a personal computer. An installation
booklet and on-line instructions are included with the software. Contact GE MDS for ordering information.
as shown in Figure 9. This automatically places the radio into the
control and programming mode.
As an alternative, the DATA INTERFACE (DB-25) connector can be
used for programming instead of the
DIAG jack. With this arrange-
ment, Pin 23 of the HHT cable must be grounded to enable the diagnostic channel (Table 6 on Page 11).
2. When the HHT is connected, it runs through a brief self-check, and
ENTER
ANTENNA
13.8
VDC
+
–
Z
CTRL
U
+
–
K
*
F
/
A
F1
V
,
Q
#
)
G
(
B
F2
SHIFT
ESC
W
=
R
7
M
4
H
1
C
F3
BKSP
X
0
S
8
N
5
I
2
D
F4
SP
ACE
Y
T
9
O
6
3
E
F5
ENTER
J
L
P
SHIFT
CTRL
SPACE
FF1FFF
ends with a beep. After the beep, press to receive the ready
“>” prompt.
Invisible place holder
Figure 9. Hand-Held Terminal Connected to the Transceiver
4.2Hand-Held Terminal Setup
Perform the following steps to re-initialize an HHT for use with the
transceiver. These steps might be required if the HHT was previously
used with a different radio, or if the HHT default settings were inadvertently altered.
1. Plug the HHT into the DIAG connector. Enable the setup mode by
pressing the , and keys in sequence. The display shown in Figure 10 appears.
Invisible place holder
16MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
Figure 10. HHT Setup Display
2. The display shows the first of 15 menu items. To review settings,
E
A
CTRL/Z
ENTER
ENTER
SPACE
ENTER
press the key. This controls the NEXT function. To change
parameter settings, press the key. This controls the ROLL func-
tion.
3. Configure the HHT as listed in Table 8.
Table 8. HHT Operational Settings
ParameterSettingParameterSetting
Re-init HHTNOScroll On33rd
Baud Rate9600CursorON
Comm bits8,1,nCRLF for CROFF
Parity ErrorOFFSelf TestFAST
Key RepeatOFFKey BeepON
EchoOFFScreen Size80
Shift Keys YESMenu ModeLONG
Ctl CharsPROCS
NOTE: In rare cases, it might be necessary to reset the HHT to its
factory defaults before any configuration can be performed. To
do this, hold the and keys simultaneously,
while plugging in the power cable into the HHT.
4.3Keyboard Commands
Table 9 on Page 19 is a reference chart of software commands for the
transceiver. Programmable information is shown in brackets [ ] following the command name. See Section 4.4, Detailed Command
Descriptions (Page 21) for detailed command descriptions.
Entering Commands
To enter a command, type the command, and then press the
key.
For programming commands:
1. Type the command.
2. Press the key.
The appropriate information or values follow.
DUMP Details Page 26Display all programmable settings.HREV Details Page 27Display the Hardware Revision level.INIT Details Page 27Set radio parameters to factory defaults.INIT [4710/9710] Details
Page 27
INIT [4720/9720] Details
Page 27
KEY Details Page 28Key the radio (transmitter ON). This is generally a
MODEL Details Page 28Display the model number of the radio.MODEM [xxxx, NONE]
Details Page 28
(Diagnostics) Sets up a radio as a root or node
radio.
Configure radio for use outside of P-20 chassis.
Restores certain transceiver defaults changed by
the INIT x720 command.
Configure radio for service within a P-20
redundant/protected chassis.
radio test command.
Set the modem characteristics of the radio.
OWM [XXX...] Details Page
28
OWN [XXX...] Details Page
28
PTT [0–255] Details Page
28
PWR [20–37] Details Page
28
RSSI Details Page 29Display the Received Signal Strength Indication.RTU [ON/OFF/0-80] Details
Page 29
RX [xxx.xxxx] Details Page
29
RXLEVEL [–20 to +6]
Details Page 30
RXTOT [NONE, 1-1440]
Details Page 30
SCD [0-255] Details Page
30
SER Details Page 30Display the radio serial number.SHOW [DC, PORT, PWR]
Details Page 30
SREV Details Page 31Display the Software Revision Level.STAT Details Page 31Display radio status and alarms.
Set or display the owner’s message.
Set or display the owner’s name.
Set or display the Push-to-Talk delay in
milliseconds.
Set or display the transmit power setting.
Re-enables or disables the radio’s internal RTU
simulator and sets the RTU address.
Set or display receiver frequency.
Set or display the receive audio input level.
Set or display the value of the receive time-out
timer.
Set or display the Soft-Carrier Dekey delay in
milliseconds.
Display the DC voltages, diagnostics port, and
transmit power level.
TEMP Details Page 31Display the internal temperature of the radio in
TOT [1-255, ON, OFF]
20MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
Details Page 31
degrees C.
Set or display the Time-out Timer delay in
seconds.
Table 9. Command Summary (Continued)
Command name Function
TX [xxx.xxxx] Details Page
31
TXLEVEL [–20 to +6,
AUTO] Details Page 32
Set or display the transmit frequency.
Set or display the transmit audio input level.
UNIT [10000...65000]
Details Page 32
Set or display the transceiver’s unit address.
4.4Detailed Command Descriptions
The only critical commands for most applications are transmit and
receive frequencies (RX xxx.xxxx, TX xxx.xxxx). However, proper use of
the additional commands allows you to tailor the transceiver for a specific use, or conduct basic diagnostics on the radio. This section provides more detailed information for the user commands previously
listed in Table 9 (Page 19).
In many cases, the commands shown here can be used in two ways:
• You can type only the command name to view the currently programmed data.
• You can set or change the existing data by typing the command,
followed by a space, and then the desired entry. In the list below,
acceptable programming variables, if any, are shown in brackets
following the command name.
ALARM
The ALARM command displays a summary of the radio’s current operating condition. An eight-digit hexadecimal code is presented that can
be decoded as described in “Major Alarms vs. Minor Alarms” on Page
33.
AMASK [0000 0000–FFFF FFFF]
Alarm MaskThe AMASK command displays or sets a mask indicating which events
cause the alarm output signal to be active. Normally, the mask is
, meaning that any of the 32 possible events can activate the alarm
FFFF
FFFF
output signal.
Entering the AMASK command alone displays the current setting of alarm
events in hexadecimal format.
Entering the
AMASK command followed by an eight-digit hexadecimal
number reprograms the specified events to trigger an alarm.
The eight-digit hexadecimal number used as the command parameter
specifies 0 to 32 events that can trigger the external alarm output (see
Table 10 below for a list of events). The hex value for the mask corresponds to the hex value for the STAT command (Page 31). Each bit that
is a ‘1’ identifies an alarm condition that can trigger the external output.
The AMASK command is used to set or display which events cause the
alarm output signal on pin 25 to be active. The default AMASK is
FFFF FFFF (hexidecimal). Therefore, all major and minor alarms provide a logic high on pin 25. The first four hexidecimal values represent
major alarms that provide a logic high on pin 25, and the next four hexidecimal values represent minor alarms. Converting the hexidecimal
value to binary shows which bits are set in the AMASK. For example:
AMASK (default) = FFFF FFFF (hex)
=1111 1111 1111 1111 1111 1111 1111 1111 (binary)
Each bit represents a different major or minor alarm. The most significant 16 bits represent specific major alarms and the least significant 16
bits represent specific minor alarms. All major and minor alarms are set
as the default AMASK. Use the AMASK command to reset any or all of
these bits if alarm outputs for specific alarms are not desired. Table 10
provides a list of event codes.
To disable the alarm signal for a specific alarm, reset the bit associated
to the specific alarm and convert back to hexidecimal.
ASENSE [HI/LO]
Alarm SenseThe ASENSE command sets or displays the sense of the alarm output at
Pin 25 of the DATA INTERFACE connector.
Entering the
active high or low. Entering the
ASENSE command alone shows whether the alarm output is
This command sets (or displays) the communication attributes for the
DATA INTERFACE port. It has no effect on the RJ-11 DIAG port.
The first parameter (xxxxx) is baud rate. Baud rate is specified in
bits-per-second (bps) and must be set to one of the following speeds:
1200, 2400, 4800, 9600, or 19200.
The second parameter of the BAUD command (abc) is a three-character
block indicating how the data is encoded:
a = Data bits (7 or 8)
b = Parity (N for None, O for Odd, E for Even)
c = Stop bits (1 or 2)
The factory default setting is 9600 baud, 8 data bits, no parity, 1 stop bit
(Example: 9600 8N1).
NOTE: 7N1, 8O2, and 8E2 are invalid communication settings and are
not supported by the transceiver.
BUFF [ON, OFF] [xxx]
RX Data BufferThis command sets or displays the received data handling mode of the
radio. The command parameter is either ON or OFF. The default is ON.
This command affects the timing of how received RF data is sent out
from the DATA INTERFACE connector. Outgoing (transmitted) data is not
affected by this command.
If data buffering is OFF, the radio operates with the lowest possible
average latency. Data bytes are thus sent out the
DATA INTERFACE port
as soon as an incoming RF data frame is disassembled. Average and typical latency will both be below 10 ms, but idle character gaps might be
introduced into the outgoing data flow.
If data buffering is
ON, the radio operates in Seamless Mode. Data bytes
will be sent over the air as quickly as possible, but the receiver buffers
(stores) the data until enough bytes have arrived to cover worst-case
gaps in transmission. This mode of operation is required for protocols
such as MODBUS™ that do not allow gaps in their data transmission.
Seamless Mode (BUFF ON) is intended only for applications where the
transmitter’s baud rate is greater than or equal to the receiver’s baud
rate. Enforcement of this rule is left to the user.
In some rare cases, the default timing parameters for Seamless Mode are
not optimal. In these cases, the user might need to specify an exact delay
time. To set a custom delay time, enter
1 and 255). Entering
BUFF xxx resets the default delay time.
BUFF xxx (xxx is a value between
24MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
CKEY [ON–OFF]
Key TX
Continuously
The CKEY command enables or disables the continuously-keyed function of the radio. When CKEY is set to ON, the radio is continuously keyed
and the Timeout Timer is disabled.
CTS [0–255]
Clear-to-Send TimeThe CTS (clear-to-send) command selects or displays the timer value
associated with the CTS line response. The command parameter ranges
from 0 to 255 ms.
For DCE operation, the timer specifies how long to wait after the RTS
line goes high, before the radio asserts CTS and the DTE transmits the
data. A CTS value of zero keys the radio and asserts the CTS line immediately after the RTS line goes high.
For CTS Key operation (see DEVICE command), the timer specifies how
long to wait after asserting the CTS, before sending data out through the
DATA INTERFACE port. A timer value of zero means that data is sent
through the data port without imposing a key-up delay. Other delays
might be present based on selected radio operating commands.
DATAKEY [ON, OFF]
Key on Data ActivityThe DATAKEY command enables or disables the ability of the radio to key
the transmitter as data is received at the DATA INTERFACE connector.
Asserting RTS keys the radio regardless of this command setting.
If DATAKEY is set to ON, the radio will key when a full data-character is
received at the transceiver’s DATA INTERFACE connector. If DATAKEY is
set to OFF, the radio needs to be keyed by asserting either the RTS or
PTT signal, or with the
CKEY or KEY command.
DEVICE [DCE, CTS KEY]
Data Device ModeThe DEVICE command controls or displays the device behavior of the
radio. The command parameter is either DCE or CTS KEY.
In
DCE mode (the default setting), CTS will go high following RTS, sub-
ject to the CTS programmable delay time. If the
DATAKEY command is
set to ON, keying can be stimulated by the input of characters at the data
port. Hardware flow control is implemented by signaling the CTS line if
data arrives faster than it can be buffered and transmitted.
In CTS KEY mode, the transceiver is assumed to be controlling another
radio. It will still key based on the RTS line, but the CTS line is used as
a keyline control for the other radio. CTS is asserted immediately following the receipt of RF data, but data will not be sent out the DATA
INTERFACE
port until after the CTS programmable delay time has
Unkey TransmitterThis command deactivates the transmitter after it has been keyed with
the KEY command.
DIN [ON/OFF]
Digital InputWhen DIN ON is selected, the “not” PTT line (Pin 16 on the DB-25 con-
nector) is re-defined as a digital input for network-wide diagnostics.
See “User-Programmable Interface Output Functions” on Page 39 for
more information. The default is DIN OFF.
To change the diagnostic link, enter DLINK followed by one of the following baud rates: 1200, 2400, 4800, 9600, 19200 (default).
DLINK [ON/OFF/xxxx]
Diagnostic LinkUse this command to configure the local diagnostic link protocol
required for network-wide diagnostics.
DLINK ON enables the diagnostic link. DLINK OFF disables the diagnostic
link.
Unit’s Diagnostics
Type
Read Current Unit
Profile
Modem TX Audio
Pre-Emphasis
To change the diagnostic link, enter DLINK followed by one of the following baud rates: 1200, 2400, 4800, 9600, 19200 (default).
DTYPE [NODE/ROOT]
This command establishes the local radio as a root radio or node radio
for network-wide diagnostics. Entering DTYPE NODE configures the
radio as a node radio. Entering
DTYPE ROOT configures the radio as a root
radio. Entering the DTYPE command alone displays the current setting.
See “Performing Network-Wide Remote Diagnostics” on Page 37.
DUMP
This command displays all the programmed settings. The HHT display
is too small to list all the command settings at one time. Therefore, this
command is most useful if the command is issued from a computer or
full-screen terminal.
EMP [ON/OFF]
This command displays or sets the TX pre-emphasis and RX
De-Emphasis when the radio is operating with the analog mode and the
radio’s MODEM is turned off (
MODEM NONE). It should match the other
radios in the system. The use of pre- and de-emphasis helps reduce the
detrimental influence of high-frequency audio noise.
26MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
HREV
Hardware RevisionThis command displays the transceiver’s hardware revision level. If
nothing is displayed, the hardware revision level was not programmed
by the factory.
INIT
Initialize EEPROM
Defaults
Packaged Model
Initialization
The INIT command is used to re-initialize the radio’s operating parameters to the factory defaults. This is helpful when trying to resolve configuration problems that might have resulted from the entry of one or
more improper command settings. If you are unsure of which command
setting caused the problem, this command allows you to return to a
known working state. The following changes to the radio are made when
INIT is entered:
• CTS is set to 0
• DATAKEY is set to ON
• DEVICE is set to DCE
• PTT is set to 0
• SCD is set to 0
• TOT is set to 30 seconds and set to ON
• PWR is set to +37 dBm (5 watts)
All other commands stay in the previously established setting.
INIT [4710/9710]
This command sets the transceiver for “normal” operation outside the
P-20 chassis by setting the following parameters to the values shown
below:
Use this command to restore these three parameters to the standard
transceiver defaults if it was used in a P20 package.
INIT [4720/9720]
This command sets the transceiver for service within a P-20 by setting
the following parameters to the values shown below:
ASENSEACTIVE HI
AMASKFFFF FFFF
RXTOTNONE (receive time-out timer disabled)
ASENSEACTIVE LO
AMASKFFFF 0000
RXTOT20 (20 minute time-out timer)
(assert alarm output on all alarms)
(trigger on major alarms)
KEY
ENTER
ENTER
ENTER
ENTER
TX KeyThis command activates the transmitter. See also the DKEY command.
MODEL
Model Number CodeThis command displays the radio’s model number code.
MODEM [xxxx, NONE]
Analog/Digital
Modem Selection
This command selects the radio’s modem characteristics. For digital
operation, enter
operation, enter
9600 (MDS x710A) or 19200 (MDS x710C). For analog
NONE.
When the MODEM is set to NONE, the analog TX Input and RX Audio outputs of the DATA INTERFACE are used to interface with the connected
external modem. These levels must match the audio signal level requirements of the external modem. See “RXLEVEL [–20 to +6]” on Page 30
and “TXLEVEL [–20 to +6, AUTO]” on Page 32 for details on setting
these levels.
OWM [XXX...]
Owner’s MessageUse this command to display or program an owner’s message. To pro-
gram the owner’s message, type OWM then the message, followed by
.
To display the owner’s message, type OWM then . The owner’s
message appears on the display.
OWN [XXX...]
Owner’s NameUse this command to display or program an owner’s name. To program
the owner’s name, type
OWN then the name, followed by .
To display the owner’s name, type OWN then . The owner’s
name appears on the display.
PTT [0–255]
Push-to-Talk DelayUse this command to display or program the key-up delay in millisec-
onds.
This timer specifies how long to wait after the radio receives a key signal
from either the PTT or RTS lines (on the
ally keying the radio.
PWR [20–37]
TX RF Power
Output Level
28MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
NOTE: This function might not be available, depending on certifica-
DATA INTERFACE), before actu-
tion requirements in a particular country.
Use this command to display or program the desired RF forward output
ENTER
power setting of the radio. The PWR command parameter is specified in
dBm and can range from 20 to 37. The default setting is 37 dBm (5 W).
To read the actual (measured) power output of the radio, use the SHOW
PWR command. A dBm-to-watts conversion chart is provided in
Section 6.7 (Page 43).
RSSI
Received Signal
Strength Indicator
This command continuously displays the radio’s Received Signal
Strength Indication (RSSI) in dBm units, until you press the key.
You can read incoming signal strengths from –50 dBm to –120 dBm.
NOTE: The RSSI samples the incoming signal for 1 to 2 sec before
providing an average reading to your computer terminal or
HHT.
RTU [ON/OFF/0-80]
RTU SimulatorThis command enables or disables the radio’s internal RTU simulator,
which runs with GE MDS’ proprietary polling programs (poll.exe and
rsim.exe). The internal RTU simulator is available whenever diagnostics is enabled in a radio. This command also sets the RTU address to
which the radio will respond.
Use the internal RTU for testing system payload data or pseudo bit error
rate testing. It can be helpful in isolating a problem to either the external
RTU or the radio.
Use the RTU simulator in a polled environment for testing purposes. See
GE MDS Publication 05-3467A01 for more information.
RX [xxx.xxxx]
Receive FrequencyThis command selects or displays the radio’s receive frequency in MHz.
The frequency step size is 6.25 kHz. Some models might be set to 5 kHz
steps to match the frequencies of some band plans.
If the customer frequency is not programmed at the factory, a default
frequency is programmed in the radio near the center of the frequency
band.
NOTE: A large change in receive frequency (more than 5 MHz)
requires adjustment of the receiver helical filters for maximum
performance and RSSI. See Section 6.2, Helical Filter Adjust-
ment (Page 36) for details.
RXLEVEL [–20 to +6]
ENTER
RX Audio Output
Level
The RXLEVEL command selects or displays the receive output level
present on Pin 11 of the DATA INTERFACE’s DB-25 connector. Use this
function in
MODEM NONE mode with analog audio.
RXTOT [NONE, 1-1440]
Loss of RX Data
Alarm Time
The RXTOT command selects or displays the receive time-out timer value
in minutes. This timer triggers an alarm (event 12) if data is not detected
within the specified time.
Entering the RXTOT command without a parameter displays the timer
value in minutes. Entering the
ranging from 0 to 255 resets the timer in minutes. Entering the
RXTOT command with a parameter
RXTOT
command with the parameter NONE disables the timer.
SCD [0-255]
Soft-Carrier DekeyThis command displays or changes the soft-carrier dekey delay in milli-
seconds.
This timer specifies how long to wait after the removal of the keying
signal before actually releasing the transmitter. A value of 0 ms unkeys
the transmitter immediately after the removal of the keying signal.
Radio’s Serial
Number
Show Power
Settings
RX Signal-to-Noise
Ratio
SER
This command displays the radio’s serial number as recorded at the factory.
SHOW [DC, PORT, PWR]
The SHOW command displays different types of information based on
the command variables. The different parameters are:
DC—Display DC input/output voltages
•
• PORT—Display the connector port (RJ-11 or DB-25) that is active
for diagnostics and control.
• PWR—Display RF power output
SNR
This command continuously displays the signal-to-noise (SNR) ratio of
the received signal expressed in dB, until you press the key. As
used in this guide, the SNR measurement is based upon the signal level
following equalization for received frames.
The SNR is an indication of the received signal quality. The SNR indication ranges from 10 dB to 33 dB. A value of 10 dB represents a very
poor signal. A value of 24 dB represents a very good signal.
30MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
Using the SNR command causes the DIAG port to enter an update mode,
ENTER
ENTER
and the SNR is updated and redisplayed every 2 sec. The SNR continuously updates until you press the key.
SREV
Software/Firmware
Revision Level
This command displays the software revision level of the transceiver
firmware.
STAT
Alarm StatusThis command displays the current alarm status of the transceiver.
If no alarms exist, the message NO ALARMS PRESENT appears at the top
of the HHT display.
If an alarm does exist, a two-digit code (00–31) is displayed and the
alarm is identified as “Major” or “Minor.” A brief description of the
alarm code is also provided.
If more than one alarm exists, the word MORE appears at the bottom of
the screen and additional alarms are viewed by pressing the
key. Detailed descriptions of event codes are provided in Table 11 on
Page 34.
TEMP
Internal
Temperature
This command displays the internal temperature of the transceiver in
degrees Celsius.
TOT [1-255, ON, OFF]
TX Timeout-TimerThis command sets or displays the transmitter Time-out Timer value
(1–255 sec), as well as the timer status (
ON or OFF). If the timer is on,
and the radio remains keyed for a longer duration than the TOT value, the
transmitter is automatically unkeyed.
When this happens, you must command the radio back to an unkeyed
state before a new keying command is accepted. The default timer value
is 30 sec.
TX [xxx.xxxx]
TX FrequencyThis command selects or displays the radio’s transmit frequency in
MHz. The frequency step size is 6.25 kHz.
If the customer frequency is not programmed at the factory, a default
frequency is programmed in the radio near the center of the frequency
band.
TX Audio Input LevelThe TXLEVEL command selects or displays the transmit audio input level
expected on Pin 9 of the DATA INTERFACE’s DB-25 connector from an
external modem present on Pin 11 of the
DATA INTERFACE’s DB-25
connector. This function is used in MODEM NONE mode with analog
audio.
For optimum performance, set this command to match the external
modem level. For example,
TXLEVEL –10. TXLEVEL AUTO also available.
This setting directly affects the TX Deviation. (Default: –10 dBm).
UNIT [10000...65000]
Unit AddressThe unit address is the radio’s unique identity for the network’s diag-
nostic activities. The default number is programmed by the factory to
the last four digits of the serial number.
5.0TROUBLESHOOTING
Successful troubleshooting of the radio system is not difficult, but it
requires a logical approach. It is best to begin troubleshooting at the
master station, as the rest of the system depends on the master for
polling commands. If the master station has problems, the operation of
the entire network can be compromised.
It is good practice to start by checking the simple things. For proper
operation, all radios in the network must meet these basic requirements:
• Adequate and stable primary power. The radio contains an internal self-resetting fuse (4A). Remove primary power to reset.
• Secure connections (RF, data and power)
• An efficient and properly aligned antenna system with a good
received signal strength of at least –90 dBm (it is possible for a
system to operate with weaker signals, but reliability will be
degraded).
• Proper programming of the transceiver’s operating parameters
(see Section 4.0, TRANSCEIVER PROGRAMMING on Page 15).
• The correct interface between the transceiver and the connected
data equipment (correct cable wiring, proper data format, timing,
and so on).
5.1LED Indicators
The LED status indicators are an important troubleshooting tool and
should be checked whenever a problem is suspected. Table 7 on Page 14
describes the function of each status LED.
32MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
5.2Event Codes
ENTER
When an alarm condition exists, the transceiver creates a code that can
be read on an HHT connected to the DIAG port. These codes can help
resolve many system difficulties. Refer to Table 11 (Page 34) for a definition of the event codes.
Checking for Alarms—STAT command
To check for alarms, enter STAT on the HHT. If no alarms exist, the mes-
sage NO ALARMS PRESENT appears at the top of the display (Figure 11).
Invisible place holder
Figure 11. HHT Display in Response to STAT Command
If an alarm does exist, a two-digit alarm code (00–31) is displayed and
the event is identified as a Major or Minor Alarm. A brief description of
the alarm is also provided.
If more than one alarm exists, the word MORE appears at the bottom of
the screen. To view additional alarms, press .
Major Alarms vs. Minor Alarms
Major Alarms—report serious conditions that generally indicate a hardware failure, or other abnormal condition that prevents (or seriously
hampers) further operation of the transceiver. Major alarms generally
indicate the need for factory repair. Contact GE MDS for further assistance.
Minor Alarms—report conditions that, under most circumstances, do
not prevent transceiver operation. This includes out-of-tolerance conditions, baud rate mismatches, and so on. The cause of these alarms should
be investigated and corrected to prevent system failure.
Power Connector:2-pin polarized & locking connector
Fuse:4 A Thermal Fuse, Self-Resetting, Internal
(Remove primary power to reset)
ENVIRONMENTAL
Humidity:95% at 40 degrees C (104°F), non-condensing
Temperature Range:–30 to 60 degrees C (–22°F to +140°F)
Weight:1.0 kilograms
Case:Die-cast Aluminum
DIAGNOSTICS INTERFACE
Signalling Standard:RS-232
Connector:DIAG—RJ-11 (Dedicated)
DATA INTERFACE—DB-25
(Alternate, See “Performing Network-Wide Remote
Diagnostics” on Page 37)
I/O Devices:GE MDS Hand-Held Terminal,
PC with GE MDS software,
or other Terminal Communications program.
6.2Helical Filter Adjustment
If the frequency of the radio is changed more than 5 MHz, adjust the
helical filters for maximum received signal strength (RSSI) as follows:
1. Remove the top cover from the transceiver by loosening the four
screws and lifting straight up.
2. Locate the helical filters on the PC board. See Figure 12 on Page 37.
3. Apply a steady signal to the radio at the programmed receive fre-
quency (–80 dBm level recommended; no stronger than –60 dBm).
This can be done with a signal generator or an over-the-air signal.
36MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
4. Measure the radio’s RSSI using one of the following methods:
FRONT PANEL
OF RADIO
J301
U104
U101
U202
HELICAL
ADJUSTMENTS
U203
SHIELD
COVER
• With an HHT (see Section 4.0, TRANSCEIVER PROGRAM-
MING on Page 15).
• With GE MDS Radio Configuration Software (see Section 6.5,
Upgrading the Radio’s Software on Page 40).
• With a voltmeter connected to Pin 21 of the DATA INTERFACE
connector (See Section 3.2, RSSI Measurement on Page 14).
5. With a non-metallic adjustment tool, adjust each section of the
helical filters for maximum RSSI. Re-install the cover to the transceiver.
Invisible place holder
6.3Performing Network-Wide Remote Diagnostics
Diagnostics data from a remote radio can be obtained by connecting a
laptop or personal computer running GE MDS InSite NMS software to
any radio in the network. Figure 13 shows an example of a setup for performing network-wide remote diagnostics.
If a PC is connected to any radio in the network, you can perform intrusive polling (polling that briefly interrupts payload data transmission).
To perform diagnostics without interrupting payload data transmission,
connect the PC to a radio defined as the “root” radio. A radio is defined
as a root radio using the
DTYPE ROOT command at the radio.
A complete explanation of remote diagnostics can be found in GE MDS’
Network-Wide Diagnostics System Handbook. See the handbook for
more information about the basic diagnostic procedures outlined below.
DLINK ON and DLINK [baud rate] commands
1. Program one radio in the network as the root radio by entering the
DTYPE ROOT command at the radio.
2. At the root radio, use the
to configure the diagnostic link protocol on the RJ-11 port.
38MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
3. Program all other radios in the network as nodes by entering the
DTYPE NODE command at each radio.
4. Use the DLINK ON and DLINK [baud rate] commands to configure the
RXD
TXD
GND
2
3
5
DB-9 FEMALE
(TO COMPUTER)
TXD
RXD
GND
4
5
6
RJ-11 PLUG
(TO RADIO)
RJ-11 PIN LAYOUT
1
6
diagnostic link protocol on the RJ-11 port of each node radio.
5. Connect same-site radios using a null-modem cable at the radios’
diagnostic ports.
6. Connect a PC with GE MDS InSite software installed to the root
radio, or to one of the nodes, at the radio’s DIAG port (this PC can
also be the PC used to collect payload data, as shown in Figure 13).
To connect a PC to the radio’s DIAG port, an RJ-11-to-DB-9 adapter
(MDS P/N 03-3246A01) is required. If desired, an adapter cable can
be made using the information shown in Figure 14.
Invisible place holder
Figure 14. RJ-11 to DB-9 Adapter Cable
7. Start the GE MDS InSite application at the PC (see the GE MDS
InSite User’s Guide for instructions).
6.4User-Programmable Interface Output
Functions
You can manually activate two pins of the DATA INTERFACE using
GE MDS’ InSite NMS software. These two outputs (#1–Pin 22 and
#2–Pin 15) can be connected to compatible user-provided data devices.
The pins provide either a logic high or low depending on the last command from the
screen of InSite. In this InSite window, clicking the SET button sets the
output to high, and clicking on CLEAR sets the output to low. Figure 15
shows the software controls.
One pin on the DATA INTERFACE can be configured as a digital
input. If DIN ON is selected, Pin 16 becomes a digital input. The input is
set when 5 V is applied, and clear when grounded. The same physical
input can be queried as the analog input value on other InSite screens.
USER I/O SETTINGS in the Network Wide Radio Configuration
Green Indicates
current output state
at associated radio
transceiver is “high”.
Click to set
output to “low”.
Figure 15. GE MDS InSite Radio Device User I/O Settings
(Bottom Left-hand Corner of Network Wide Radio Configuration Screen)
These output-only pins are designed for low switching rates and do not
pass high-speed data, nor are they suitable for latency-sensitive remote
controls. An example of this function is to reset the connected remote
RTU or turn on a security device at the associated transceiver’s location.
Windows-based Radio Configuration software is available (MDS P/N
03-3156A01) for upgrading the internal radio software when new features become available from GE MDS. Contact GE MDS for ordering
information, or download new radio software from www.gemds.com.
To connect a PC to the radio’s
(MDS P/N 03-3246A01) is required. If desired, an adapter cable can be
made using the information shown in Figure 14.
Using the Radio Configuration software, select
UPGRADE
instructions to determine how to proceed.
under the SYSTEM menu. Follow the prompts and online
DIAG port, an RJ-11 to DB-9 adapter
RADIO SOFTWARE
40MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
Software upgrades are distributed as ASCII files with an “.S28” exten-
HANDSET JACK
RED = ORDERWIRE ACTIVE/ TX KEYED
TO RADIO TRANSCEIVER
TO RADIO DATA DEVICE
sion. These files use the Motorola S-record format. When the download
is activated, the radio’s PWR LED flashes rapidly to confirm that a
download is in process. The download takes approximately 2 min.
NOTE: If a download fails, the radio is left unprogrammed and inop-
erative. This is indicated by the PWR LED flashing slowly (1
sec on/1 sec off). This condition is only likely if there is a
power failure to the computer or radio during the downloading
process. The download can be attempted again when the fault
is corrected.
6.6External Orderwire Module
During installation or troubleshooting activities, it is desirable to communicate by voice between personnel at the Master Station and the
Remote Station sites to coordinate their activities. An optional external
orderwire module from GE MDS (P/N 12-1297A01) is available that
can be inserted between the radio’s DATA INTERFACE and the user’s
data communication device.
Invisible place holder
Installation
Install the Orderwire (O/W) Module between the radio transceiver’s
DATA INTERFACE connector and the connected device. A handset
should also be connected to the associated Master Station’s orderwire
jack.
The payload data exchanges pass through the Orderwire Module uninterrupted until the Orderwire Module is in use. The module has a
voice-operated switch (VOX) that keys the connected transceiver whenever audio is picked up by a handset plugged into the RJ-11 phone jack.
Any standard telephone handset can be used, or a rugged handset (P/N
12-1307A01 without PTT; 12-1307A01 with PTT) can be purchased
from GE MDS. Handsets must have carbon microphone elements
installed. Dynamic microphones do not work with the module. Handsets
with a push-to-talk (PTT) button are supported and recommended, as
background noise can activate the VOX circuit and interrupt the payload
data.
Operation
To operate the orderwire, activate the handset (PTT or VOX). This keys
the transmitter and passes the audio over the network to the handset of
the Master Station. Only one person can speak at a time (simplex). In
noisy locations, it might be necessary to cover the handset mouthpiece
to prevent accidental keying of the transmitter.
NOTE: When the transmitter is keyed by the orderwire operation,
normal payload data is interrupted.
Be sure to disconnect the module or handset to restore normal
data communications.
42MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
6.7dBm-Watts-Volts Conversion Chart
Table 13 is provided as a convenience for determining the equivalent
wattage or voltage of an RF power expressed in dBm.
Table 13. dBm-Watts-Volts Conversion—for 50 Ohm Systems
If you are new to digital radio systems, some of the terms used in this
guide may be unfamiliar. The following glossary explains many of these
terms and will prove helpful in understanding the operation of the transceiver.
Active Messaging—This is a mode of diagnostic gathering that may
interrupt SCADA system polling communications (contrast with pas-sive messaging). Active (or intrusive) messaging is much faster than
passive messaging because it is not dependent upon the RTU polling
cycle.
Antenna System Gain—A figure, normally expressed in dB, representing the power increase resulting from the use of a gain-type antenna.
System losses (from the feedline and coaxial connectors, for example)
are subtracted from this figure to calculate the total antenna system gain.
Bit—The smallest unit of digital data, often represented by a one or a
zero. Eight bits (plus start, stop, and parity bits) usually comprise a byte.
Bits-per-second—See BPS.
BPS—Bits-per-second. A measure of the information transfer rate of
digital data across a communication channel.
Byte—A string of digital data usually made up of eight data bits and
start, stop and parity bits.
Decibel (dB)—A measure computed from the ratio between two signal
levels. Frequently used to express the gain (or loss) of a system.
Data Circuit-terminating Equipment—See DCE.
Data Communications Equipment—See DCE.
Data Terminal Equipment—See DTE.
dBi—Decibels referenced to an “ideal” isotropic radiator in free space.
Frequently used to express antenna gain.
dBm—Decibels referenced to one milliwatt. An absolute unit used to
measure signal power, as in transmitter power output, or received signal
strength.
DCE—Data Circuit-terminating Equipment (or Data Communications
Equipment). In data communications terminology, this is the “modem”
side of a computer-to-modem connection. The MDS 4710/9710 is a
DCE device.
Digital Signal Processing—See DSP.
44MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
DSP—Digital Signal Processing. In the MDS 4710/9710 transceiver,
the DSP circuitry is responsible for the most critical real-time tasks; primarily modulation, demodulation, and servicing of the data port.
DTE—Data Terminal Equipment. A device that provides data in the
form of digital signals at its output. Connects to the DCE device.
Equalization—The process of reducing the effects of amplitude, frequency or phase distortion with compensating networks.
Fade Margin—The greatest tolerable reduction in average received
signal strength that will be anticipated under most conditions. Provides
an allowance for reduced signal strength due to multipath, slight antenna
movement or changing atmospheric losses. A fade margin of 20 to 30
dB is usually sufficient in most systems.
Frame—A segment of data that adheres to a specific data protocol and
contains definite start and end points. It provides a method of synchronizing transmissions.
Hardware Flow Control—A transceiver feature used to prevent data
buffer overruns when handling high-speed data from the RTU or PLC.
When the buffer approaches overflow, the radio drops the clear-to-send
(CTS) line, which instructs the RTU or PLC to delay further transmission until CTS again returns to the high state.
Host Computer—The computer installed at the master station site,
which controls the collection of data from one or more remote sites.
Intrusive Diagnostics—A mode of remote diagnostics that queries and
commands radios in a network with an impact on the delivery of the
system “payload” data. See Active messaging.
Latency—The delay (usually expressed in milliseconds) between when
data is applied to TXD (Pin 2) at one radio, until it appears at RXD
(Pin 3) at the other radio.
MAS—Multiple Address System. A radio system where a central
master station communicates with several remote stations for the purpose of gathering telemetry data.
Master (Station)—Radio which is connected to the host computer. It is
the point at which polling enters the network.
MCU—Microcontroller Unit. This is the processor responsible for controlling system start-up, synthesizer loading, and key-up control.
Network-Wide Diagnostics—An advanced method of controlling and
interrogating GE MDS radios in a radio network.
Non-intrusive diagnostics—See Passive messaging.
Passive messaging—This is a mode of diagnostic gathering that does
not interrupt SCADA system polling communications. Diagnostic data
is collected non-intrusively over a period of time; polling messages are
carried with SCADA system data (contrast with active messaging).
Payload data—This is the application’s user communication data
which is sent over the radio network. It is the transfer of payload data
that is the primary purpose of the radio communications network.
Point-Multipoint System—A radio communications network or
system designed with a central control station that exchanges data with
a number of remote locations equipped with terminal equipment.
Poll—A request for data issued from the host computer (or master PLC)
to a remote radio.
PLC—Programmable Logic Controller. A dedicated microprocessor
configured for a specific application with discrete inputs and outputs. It
can serve as a host or as an RTU.
Programmable Logic Controller—See PLC.
Remote (Station)—A radio in a network that communicates with an
associated master station.
Remote Terminal Unit—See RTU.
Redundant Operation—A station arrangement where two transceivers
and two power supplies are available for operation, with automatic switchover in case of a failure.
RTU—Remote Terminal Unit. A data collection device installed at a
remote radio site. An internal RTU simulator is provided with
4710/9710 radios to isolate faults to either the external RTU or the radio.
SCADA—Supervisory Control And Data Acquisition. An overall term
for the functions commonly provided through an MAS radio system.
Standing Wave Ratio—See SWR.
Supervisory Control And Data Acquisition—See SCADA.
SWR—Standing Wave Ratio. A parameter related to the ratio between
forward transmitter power and the reflected power from the antenna
system. As a general guideline, reflected power should not exceed 10%
of the forward power ( 2:1 SWR).
46MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
48MDS 4710/9710 Technical ManualMDS 05-3305A01, Rev. E
IN CASE OF DIFFICULTY...
GE MDS products are designed for long life and trouble-free operation. However, this equipment, as with
all electronic equipment, may have an occasional component failure. The following information will assist
you in the event that servicing becomes necessary.
TECHNICAL ASSISTANCE
Technical assistance for GE MDS products is available from our Technical Support Department during
business hours (8:00 A.M.–5:30 P.M. Eastern Time). When calling, please give the complete model number
of the radio, along with a description of the trouble/symptom(s) that you are experiencing. In many cases,
problems can be resolved over the telephone, without the need for returning the unit to the factory. Please
use one of the following means for product assistance:
Component level repair of this equipment is not recommended in the field. Many components are installed
using surface mount technology, which requires specialized training and equipment for proper servicing.
For this reason, the equipment should be returned to the factory for any PC board repairs. The factory is best
equipped to diagnose, repair and align your radio to its proper operating specifications.
If return of the equipment is necessary, you must obtain a Service Request Order (SRO) number. This
number helps expedite the repair so that the equipment can be repaired and returned to you as quickly as
possible. Please be sure to include the SRO number on the outside of the shipping box, and on any corre
spondence relating to the repair. No equipment will be accepted for repair without an SRO number.
-
SRO numbers are issued online at www.gemds.com/support/product/sro/. Your number will be issued
immediately after the required information is entered. Please be sure to have the model number(s), serial
number(s), detailed reason for return, "ship to" address, "bill to" address, and contact name, phone number,
and fax number available when requesting an SRO number. A purchase order number or pre-payment will
be required for any units that are out of warranty, or for product conversion.
If you prefer, you may contact our Product Services department to obtain an SRO number:
Phone Number: 585-241-5540
The radio must be properly packed for return to the factory. The original shipping container and packaging
materials should be used whenever possible. All factory returns should be addressed to:
GE MDS, LLC
Product Services Department
(SRO No. XXXX)
175 Science Parkway
Rochester, NY 14620 USA
When repairs have been completed, the equipment will be returned t o you by the same shipping method used
to send it to the factory. Please specify if you wish to make different shipping arrangements. To inquire
about an in-process repair, you may contact our Product Services Group using the telephone, Fax, or E-mail
information given above.
GE MDS, LLC
175 Science Parkway
Rochester, NY 14620
General Business: +1 585 242-9600
FAX: +1 585 242-9620
www.gemds.com
INDEX
A
ACCESS DENIED error message 19
Accessories 5
Accessory Power pinout (Pin 18) 12
Active messaging (defined) 44
Alarms
alarm code definitions 34
major vs. minor 33
pinout (Pin 25) 12
using ST AT command to display 31
AMASK command 21
Antenna
installation 6
RSSI command used to refine heading 14
system gain, defined 44
Yagi, illustrated 9
Antennas 9
Applications 2
Multiple Address Systems (MAS) 2
point-to-multipoint system 2
point-to-point system 3
ASENSE command 23
B
BAUD command 24
Baud rate
setting for RJ-11 DIAG port (DLINK command) 26, 38
Bit, defined 44
Bits-per-second. See BPS 44
BPS (bits-per-second), defined 44
BUFF command 24
Byte, defined 44
DTYPE (set radio to root or node for diagnostics) 26
DUMP (display all programmed settings) 26
entering on Hand-Held Terminal (HHT) 17
Hand-Held Terminal (HHT) 17
HREV (display hardware revision level) 27
INIT (reinitialize radio to factory defaults) 27
INIT xx10 (restore standard transceiver defaults) 27
INIT xx20 (configure radio for use with P-20 chassis) 27
KEY (activate transmitter) 28
Keyboard 17
MODEL (display radio model number code) 28
MODEM (set modem speed) 28
OWM (set/display owner’s message) 28
OWN (set/display owner’s name) 28
PTT (set/display key-up delay) 28
PWR (set/display RF forward output power) 28
RSSI (display RSSI) 29
RTU (enable/disable internal RTU) 29
RX (set/display receive frequency) 29
RXTOT (set/display receive time-out timer value ) 30, 32
SCD (set/display soft-carrier dekey delay) 30
SER (display radio serial number 30
SHOW (display DC voltage, data port, RF power) 30
SNR (display signal-to-noise ratio) 30
SREV (display software revision level) 31
ST AT (display current alarm status) 31
TEMP (display internal temperature) 31
TOT (set/display time-out value and timer status) 31
Cable, loss due to length of coaxial at 400 MHz 9
Cable, loss due to length of coaxial at 960 MHz 10
Carrier
Switched 3
Cautions
use attenuation between all units in test setup 38, 41
CKEY command 25
Codes, Model Number 4
Command Descriptions 21
COMMAND F A ILED er ror message 19
Command summary, table 19
Commands
AMASK (set/display alarm triggers) 21
ASENSE (set alarm output state) 23
BAUD (set/display rate, encoding) 24
BUFF (set/display data handling mode) 24
CKEY (enable/disable continuous keying) 25
CTS (set/display CTS line response timer) 25
DATAKEY (enable/disable transmitter keying by radio) 25
descriptions 21–32
DEVICE (set/display radio behavior) 25
DKEY (deactivate transmitter after KEY command) 26
use of 38
Downloading new software 40
DSP (Digital Signal Processing), defined 45
DSR pinout (Pin 6) 11
DTE (Data Terminal Equipment), defined 45
DTYPE command 26
keying behavior 3
MCU (Microcontroller Unit), defined 45
Microcontroller Unit—See MCU. 45
MODEL command 28
Model Number Codes 4
Model number codes 4
displaying (MODEL command) 28
MODEM command 28
Modem, set speed. See MODEM command
Multiple Address System—See MAS. 45
N
Network-wide diagnostics
active messaging, defined 44
defined 46
enable/disable (DLINK command) 26
enable/disable internal RTU (RTU command) 29
illustrated 38
intrusive diagnostics, defined 45
passive messaging (defined) 46
procedures 37, 39, 41
set radio to root or node (DTYPE command) 26
Non-intrusive diagnostics—See Passive messaging. 46
NOT AVAILABLE error message 19
NOT PROGRAMMED error message 19
O
Operation 13–15
environment specifications for 36
Orderwire Module 41
Output, 9.9 Vdc regulated, pinout (Pin 19) 12
OWM command 28
OWN command 28
Owner’s message, set/display. See OWM command
Owner’s name, set/display. See OWN command
P
Passive messaging (defined) 46
Payload data (defined) 46
Pinouts on data interface 11
PLC (Programmable Logic Controller), defined 46
Point-to-multipoint
defined 46
system 2
Point-to-point
link, illustrated 3
system 3
Poll, defined 46
Power
connection 10
display DC voltage (SHOW command) 30
display RF output (SHOW command) 30
installing 7
LED status indicator (PWR LED) 14
RF, chart for converting dBm-Watts-Volts 43
specifications 36
Procedures
checking for alarms (STAT command) 33
connecting Hand-Held Terminal (HHT) 15
downloading new software 40
entering commands using the Hand-Held Terminal
(HHT)
helical filter adjustment 36
installation 6
measuring RSSI with DC voltmeter 14
network-wide diagnostics 37, 39, 41
operation 13, 15
performance optimization 14
reading LED status indicators 14
resetting Hand-Held Terminal (HHT) 16
troubleshooting 32–34
Product
accessories 5
description 1
display model number code (MODEL command) 28
display radio serial number (SER command) 30
model number codes 4
Programming radio as root or node 38
Programming, transceiver 15–32
PTT
receive time-out timer value (RXTOT command) 30, 32
SHOW command 30
Signal
ground (Pin 7) 11
loss due to coaxial cable length at 960 MHz, table 10
loss due to coaxial cable length, table 9
Simplex 3
single-frequency operation 4
special case of switched carrier operation 4
Sleep mode
example implementation 13
ground on Radio Inhibit pin activates 11
Pin 12 11
shown by PWR LED status indicator 14
SNR command 30
Software
diagnostics and control used from PC 40
display revision level 31
upgrades (.S28 files) 41
upgrading 40
used for diagnostics and programming 15
Specifications
diagnostics interface 36
environment 36
power 36
receiver 36
receiver system 35
transceiver 35–36
transmitter 35
transmitter system 35
SREV command 31
Standing Wave Ratio—See SWR. 46
ST AT command 31
Supervisory Control And Data Acquisition—See SCADA. 46
Switched-Carrier 3
SWR (Standing Wave Radio), defined 46
T
Tables
accessories 5
alarm code definitions 34
command summary 19
conversions, dBm-Watts-Volts 43
data interface connector pinouts 11
Hand-Held Terminal (HHT) operational settings 17
LED status indicators 14
length vs. loss in coaxial cables 9
length vs. loss in coaxial cables at 960 MHz 10
Technical reference 35–43
TEMP command 31
Temperature, displaying internal (TEMP command) 31
TEXT TOO LONG error message 19
Timer, set/display time-out value and status (TOT
command)
31
TOT command 31
Transceiver
applications 2
configuring for operation 7
connectors and indicators, illustrated 1
diagnostics using PC software 40
dimensions, mounting 8
mounting 6, 7
programming 15–32
specifications 35–36
connecting Hand-Held Terminal (HHT) for displaying
alarm codes
15
performing network-wide diagnostics 37, 39, 41
STAT command (Status) 33
using PC software for 40
TX command 31
TXD LED
description 14
Pin 2 11
TXLEVEL command 32
U
UNIT command 32
UNKNOWN COMMAND error message 19
I-4MDS 4710/9710 Technical Manual05-3305A01, Rev. E
IN CASE OF DIFFICULTY...
GE MDS products are designed for long life and trouble-free operation. However, this equipment, as with
all electronic equipment, may have an occasional component failure. The following information will assist
you in the event that servicing becomes necessary.
TECHNICAL ASSISTANCE
Technical assistance for GE MDS products is available from our Technical Support Department during
business hours (8:00 A.M.–5:30 P.M. Eastern Time). When calling, please give the complete model number
of the radio, along with a description of the trouble/symptom(s) that you are experiencing. In many cases,
problems can be resolved over the telephone, without the need for returning the unit to the factory. Please
use one of the following means for product assistance:
Component level repair of this equipment is not recommended in the field. Many components are installed
using surface mount technology, which requires specialized training and equipment for proper servicing.
For this reason, the equipment should be returned to the factory for any PC board repairs. The factory is best
equipped to diagnose, repair and align your radio to its proper operating specifications.
If return of the equipment is necessary, you must obtain a Service Request Order (SRO) number. This
number helps expedite the repair so that the equipment can be repaired and returned to you as quickly as
possible. Please be sure to include the SRO number on the outside of the shipping box, and on any corre
spondence relating to the repair. No equipment will be accepted for repair without an SRO number.
-
SRO numbers are issued online at www.gemds.com/support/product/sro/. Your number will be issued
immediately after the required information is entered. Please be sure to have the model number(s), serial
number(s), detailed reason for return, "ship to" address, "bill to" address, and contact name, phone number,
and fax number available when requesting an SRO number. A purchase order number or pre-payment will
be required for any units that are out of warranty, or for product conversion.
If you prefer, you may contact our Product Services department to obtain an SRO number:
Phone Number: 585-241-5540
The radio must be properly packed for return to the factory. The original shipping container and packaging
materials should be used whenever possible. All factory returns should be addressed to:
GE MDS, LLC
Product Services Department
(SRO No. XXXX)
175 Science Parkway
Rochester, NY 14620 USA
When repairs have been completed, the equipment will be returned t o you by the same shipping method used
to send it to the factory. Please specify if you wish to make different shipping arrangements. To inquire
about an in-process repair, you may contact our Product Services Group using the telephone, Fax, or E-mail
information given above.
GE MDS, LLC
175 Science Parkway
Rochester, NY 14620
General Business: +1 585 242-9600
FAX: +1 585 242-9620
www.gemds.com
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