FACTORY SERVICE .............................................................16
Copyright Notice
This publication is protected by U.S.A. copyright law. Copyright 2008, GE MDS. All
rights reserved.
The center of this guide contains a chart with a summary of installation
procedures. Refer to the Mercury Reference Manual (05-4446A01) for
additional warnings, cautions, and notes.
05-4558A01, Rev. CMDS Mercury Series Startup Guide
1
PRODUCT DESCRIPTION
MDS Mercury
less network service with long range and secure operation at adaptive
data rates approaching 12 Mbps. The transceiver is ideally suited for
demanding applications in mobile or fixed environments, where reliability and range are paramount.
The product is commonly used to send text documents, graphics,
email, video, voice over IP (VoIP), and a variety of other application
data between mobile, fixed-point, and LAN-based entities.
The transceiver comes in two primary models—Access Point and
Remote, each with unique hardware profiles. Both models support
Ethernet and serial services. An Access Point (AP) is a wireless hub
that usually provides connectivity into a wired Ethernet LAN/WAN.
Remotes associate over the air with an Access Point and are typically
connected to an Ethernet or Serial device via a cable.
TM
Series transceivers provide an easy-to-install wire-
INSTALLATION OVERVIEW
There are three main requirements for installing the transceiver—adequate and stable primary power, a good antenna system, and the correct interface between the transceiver and the data device. The
Installation Setup Chart (center of this guide) shows a typical Remote
installation. Access Point and mobile Remote stations typically use
omnidirectional antennas whereas fixed-site Remotes typically use
directional antennas such as a Yagi or panel type. Otherwise, both
installations are similar.
INSTALLATION STEPS
A typical shipment consists of a transceiver, a power connector and
this start-up guide. Below are the basic steps for installing a transceiver. Refer to the
tion. You will also find support information at the GE MDS Web site:
www.GEmds.com. Our Technical Services Team is available to assist
with any difficulties that may be encountered. Refer to the back of this
guide for contact information.
It is highly recommended that the Access Point unit be installed
so thatyou can quickly check the operation of each associated Remote
as it is placed on the air.
2MDS Mercury Series Startup Guide05-4558A01, Rev. C
Mercury Reference Manual for detailed informa-
first
Step 1—Mount the Transceiver
Use the supplied 6-32 x 1/4 inch (6 mm) screws to attach the mounting
brackets to the bottom of the radio. Figure 1 shows the mounting
dimensions of the unit. Mount the radio to a stable surface. (Fasteners
not normally supplied.)
Invisible place holder
2.75˝ (7 cm)
8 5/8˝ (21.8 cm)
Figure 1. Transceiver Mounting Dimensions
(Dimensions for AP and Remotes identical)
CAUTION
POSSIBLE
EQUIPMENT
DAMAGE
Use only the supplied mounting bracket screws. Screws
extending farther than 1/4 inch (6 mm) into the case
may cause internal PC board damage.
Step 2—Install the Antenna
To minimize RF interference, the antenna should be mounted at least
nine inches (> 23 cm) from the connected device(s), sensors and other
external components of the system. Additional information on antenna
selection and installation is provided in the
Manual
Install GPS Antenna
.
Install the GPS antenna in accordance with the manufacturer’s instructions, and connect the antenna cable to the SMB-type connector on the
transceiver’s front panel.
05-4558A01, Rev. CMDS Mercury Series Startup Guide
Mercury Reference
3
+
—
Step 3—Measure & Connect Primary Power
The DC input power to the transceiver must be within 10–30 Vdc and
capable of continuously providing at least 2.5 Amperes. A power connector with screw-terminals is provided with each unit. Strip the wire
leads to 6 mm (1/4 inch). Be sure to observe proper polarity as shown
in Figure 2 with the positive lead (
) on the left side; negative on the
right side.
Invisible place holder
Figure 2. Power Connector
(Polarity: Left +, Right –)
CAUTION
POSSIBLE
EQUIPMENT
DAMAGE
NOTE:
Typically, it takes about 30 seconds for the transceiver to fully
The transceiver must be used with negative-ground systems only. The power supply should be equipped with
overload protection (NEC Class 2 rating), to protect
against a short circuit between its output terminals and
the radio’s power connector.
power up, and may take several minutes to associate with
another unit, especially if GPS is required for time synchronization.
Step 4—Review the Transceiver’s Configuration
There are two key settings that must be known before placing the unit
into service:
•
Network Name
are part of the same network. The Network Name must be programmed to enable Remote units to associate with the Access
Point unit. (Default name is
•
IP Address
through the
4MDS Mercury Series Startup Guide05-4558A01, Rev. C
Common identifier used by all of the units, that
MDS-Mercury
.)
—Must be a unique address to allow for IP access
port or over-the-air. (Default is
LAN
192.168.1.1
)
Other parameters commonly needing review or adjustment are:
RF Output Power Level
•
(AP Only)—Check and adjust as necessary for compliance with regulatory limits. (Default power is
+30 dBm for 900 model, +20 dBm for 3650 model.) Note that
Remotes “auto-adjust” power output based on target receive
signal set at the Access Point.
•
Password
Frequency Mode
•
Configuration Menu>Frequency Control
—Used for remote access and Menu System features.
(900 model only)—This is found under
. The following modes
are available:
Single Channel
—Where AP and Remote link up using one frequency channel of the 14 possible channels in the 900 Mhz
band. This is the default frequency mode.
Static Hopping
—Where an AP and Remote link up using
FHSS based on a Hop Pattern.
Hopping with Hand-offs
—(Used with Remotes only.) Based on
AP locations file, which contains GPS coordinates to predetermine or preselect which AP to hop with.
•
Frequency
•
TDD Sync Mode
GPS
(3650 model only)—Operating frequency in MHz.
GPS Required
, and
(AP only)—Selections are:
.
Free Run
,
Prefer
Radio
For single channel operation, the TDD Sync Mode can be set to
Free Run
or
GPS Required
. Using
GPS Required
synchronizes
the AP’s transmissions to the GPS timing. When the frequency
mode is
Required
Free Run
that
Free Run
Static Hopping
the TDD Sync Mode must be set to
.
allows for rapid configuration in most systems. Note
only works on single channel frequency mode (the
GPS
default mode).
GPS Required
is only needed on the 3650 model to synchronize
multiple Access Points.
NOTE:
The default password for all units is
name is
admin
.
. The default user-
admin
A unique IP address and subnet are required to access the Menu
System, either through the
port, or remotely over-the-air.
LAN
A summary of selected operating parameters’ range and default values
is included in the Installation Setup Chart at the center of this guide.
05-4558A01, Rev. CMDS Mercury Series Startup Guide
5
Log-in and Configuration Procedure
The following is an overview of the local log-in and configuration procedure using the
and other methods of control, refer to the
a.Connect a computer’s serial port to the
COM1
serial port. For detailed instructions on this,
Mercury Reference Manual.
COM1
Port of the radio.
b.Launch a terminal communication program, such as Hyper-
Terminal, on the computer. (Configure terminal to: 115,200
bps/8N1/no handshaking/VT100.)
c.Press the
ENTER
key. A login prompt will be displayed that
requires a username and password.
admin
d.Enter the username and password (default entries are
).
e.Change the radio’s network name from the default entry of
MDS-Mercury
tion Menu
. This can be changed under the
for both AP and Remote.
Radio Configura-
f.Review other settings and make changes as necessary, such as
the unit password, IP address, and security.
g.Under the Radio Configuration Menu at the Access Point,
set/verify the following:
Transmit Power
—Settable from: -30 dBm to +30 dBm (AP);
0 dBm to +30 dBm (Remote); +20 dBm for 3650 models.
Receive Power
—Target receive signal of the AP which
Remotes will have to adjust based on distance.
h.Under the
Frequency Control
Menu of the
Radio Configuration
Menu set/verify the following:
Frequency Mode
Single Frequency
Frame Duration
—Single Channel
—Channel (0 to 13)
—for a 1.75 Mhz channel, use either 10 or 20
milliseconds.
i.Ensure that the Remote's radio parameters are consistent with
the AP's network name and the Frequency Control Parameters.
Repeat above steps for each unit in the network.
6MDS Mercury Series Startup Guide05-4558A01, Rev. C
NOTE:
Using
Configuration Scripts
under the
Maintenance/Tools
menu will aid in uniformly configuring multiple units. See the
Mercury Reference Manual
for details.
Step 5—Connect the Data Equipment
Connect Ethernet-compatible data equipment to the unit’s
LAN
port
(10/100 BaseT), or one of the serial ports, depending on the capability
of your transceiver.
Use a straight-through Ethernet cable to connect the
LAN
port to a hub
or switch, and a crossover cable to connect it directly to an Ethernet
station (PC, PLC, RTU).
Step 6—Check for Normal Operation
This step verifies the proper operation of wireless communications
between an Access Point and its associated Remotes.
At All Units...
Observe the transceiver’s LED panel (See
for the proper indications. In a normally operating system, the radio
will typically become associated in about two minutes from start-up.
At the Access Point...
a.If the Access Point unit is the first unit you are installing, send
PING
a
command to it through the
LAN
connectivity.
b.If you have already installed a Remote unit, try sending a
to that unit through the Menu System
connected to the unit on the same subnet.
Installation Setup Chart
LAN
port. This verifies basic
PING
utility or a device
)
PING
At Remotes...
a.Look for the
LINK
LED to turn on and stay on. This indicates
the unit has successfully associated with the network’s Access
Point. (The association process may take up to 30 seconds.)
b.Check the
Starting Information
screen for the
Device Status
(also known as Connection Status). It will show one of the following:
Initializing
05-4558A01, Rev. CMDS Mercury Series Startup Guide
—This is the first phase after boot-up.
7
Scanning
—The unit is looking for an Access Point beacon signal.
Ranging
Connecting
Authenticating
—Unit is adjusting power, timing, and frequency with an AP.
—Unit has an RF connection with the AP.
—(When Device Authentication is in use) The Remote
is authenticating itself to the network to obtain security clearance.
Associated
—The unit has successfully synchronized and associated
with an Access Point. This is the normal status.
Alarmed—The unit is has detected one or more alarms that have not
been cleared.
c.When the network is operating properly based on observation
of the unit’s LEDs, connect a computer to the transceiver’s
data port that will be used by the local terminal equipment.
Send the
PING command to verify communications link integ-
rity with the Access Point.
d.After the
PING is successful, connect the terminal equipment
to the radio’s data port and verify normal operation.
If all checks are OK, you are finished with the installation at this site.
Resetting to Factory Defaults (Use with Caution)
Selecting Maintenance/Tools>Reset to Factory Defaults sets all trans-
ceiver parameters back to their factory defaults. This may be useful
when several parameters have been modified and there is no track of
changes. It causes the transceiver to return to a known factory state.
Use this function with care, as all user-customized settings will be
cleared.
AIMING DIRECTIONAL ANTENNAS
Directional antennas usually require some fine-tuning of their bearing
to optimize the received signal strength. The unit has a built-in
received signal strength indicator (RSSI) that can be used to optimize
the received signal level. It is available under the
tion
menu.
8MDS Mercury Series Startup Guide05-4558A01, Rev. C
Performance Informa-
Flashing....Data Tx/Rx
LINK .....ON ............Default state
Access Point
Flashing....Alarm present
OFF ..........Primary power (DC) absent
Flashing....Data Tx/Rx
OFF ..........Not Associated with AP
LINK .....ON ............Associated to AP
Remote Gateway
Flashing....Data TX/RX
OFF ..........LAN not detected
OFF ..........No data activity
Flashing....Synchronizing
OFF ..........No satellite fix
PANEL
LED INDICATOR
COM1
SERIAL PORT
LAN PORT
TX/RX1
ANTENNA PORT
PORT
RX2 ANTENNA
CONNECTION
GPS ANTENNA
(10—30 VDC, 2.5A)
DC POWER INPUT
LAN PORTS
USB PORTS
(Mini-A, Type-A)
PANEL
LED INDICATOR
COM1
SERIAL PORT
TX/RX1
ANTENNA PORT
PORT
RX2 ANTENNA
WiFi ANTENNA
GPS ANTENNA
PORT
CONNECTION
(10—30 VDC, 2.5A)
DC POWER INPUT
LED FUNCTIONS & INDICATIONS
PWR .....ON ............Primary power (DC) present
Network
Configuration
Ntwk. Intfc. Config
Ethernet Port Config
Bridge Configuration
SNMP Agent Config. (AP)
AP Location Info (RM)
SNTP Server Config.
LAN ......ON ............LAN detected
COM1 ...Flashing....Data TX/RX Activity
GPS...ON ............Has satellite fix
Radio
Configuration
Network Name
Transmit Power
Receive Pwr. (AP)
Freq. Control
Adv. Config.
CONNECTORS AND INDICATORS
Standard Unit
Security
Configuration
Device Security
Wireless Security
RADIUS
Configuration
Manage Certif.
Starting Information Screen
(Read-Only Status)
MAIN MENU
Redundancy
Configuration (AP)
Redundancy Config.
Ntwk Event Triggers
Radio Event Triggers
Hdwr Event Triggers
Red. Config. Options
Force Switchover
GPS
Configuration (RM)
Option Set 1
Device
Information
Model
Serial Number
Uptime
Date
Time
Date Format
Console Bd. Rt.
UTC Time Offset
Device Names
Remote
Performance
Information
Event Log
Packet Statistics
GPS Status
Wireless Ntwk Stat.
Intl. Radio Stat. (RM)
Performance Trend
Maintenance/Tools
Reprogramming
Config. Scripts
Ping Utility
Auth. Codes
Reset to Defaults
Radio Test
F/W Versions
F/W Upgrade
NOTES
• Char t shows top-level view only. See Reference Manual for details.
• Not all menu items are-user configurable
• Spacebar is used to make some menu selections
• AP = Access Point Only
• RM = Remote Only
MENU SYSTEM
Flowchart
Stream GPS to Console
Send GPS via UDP
GPS UDP Server IP Address
GPS UDP Server UDP Port
GE MDS
175 Science Parkway
Rochester, NY 14620 USA
www.GEmds.com
Insert to P/N 05-4458A01
INST
INST
ALLA
ALLA
Detailed instructions are contained in the Reference Manual, P/N 05-4446A01
INSTALLATION SUMMARY
Step 1 – Mount the Transceiver
Step 2 – Install the Antennas
Step 3 – Measure & Connect Primary Power
TION REFERENCE CHART
TION REFERENCE CHART
(10–30 Vdc)
ANTENNA
SYSTEM
Step 4 – Review the Transceiver’s Configuration
Network Name—Unique name for each radio network. Required for
Remotes to associate with the Access Point. (Default name is
MDS-Mercury.)
IP Address—Must be a unique number to allow for IP access
through the Ethernet Port.
NOTE: A unique IP address is essential to access the web browser-based
Management System.
RF Output Power—Adjust as necessary for regulatory compliance.
Username/Password—Used for remote access and some Management
System features. (Username and Password default = admin)
• COM1—RS/EIA-232 compatible equipment (Crossover cable to serial
PLC/RTU)
tep 6 – Check for Normal Operation
Observe the transceiver LED status panel for the proper indications. In a normally operating system, the following LED indications s
hould be seen within 30 seconds of power-up:
WR—Lights continuouslyLAN—On or blinks intermittentlyLINK— On or blinks intermittently (Remotes: if associated)
U se PING command to test basic data link integrity between Access Point and Remotes.
I f the PING command is successful, connect the RTU/data equipment to the data port and verify normal operation.
I f the LINK LED on Remotes is not on after 2 or 3 minutes, the unit has failed to associate with the Access Point. It may be necessary t
o reposition or redirect the radio’s antenna for better reception/signal strength. Check also GPS antenna system.
C heck connected data equipment for normal operation.
RTU/PLC
(Crossover Cable
to Radio)
PC RUNNING
TERMINAL
PROGRAM
(Straight-Through
Cable to Radio)
TO DC POWER SUPPLY
(10–30 Vdc)
TO GPS ANTENNA
(Provides 3.3 Vdc output)
TYPICAL INSTALLATION—Remote Shown
LOW-LOSS FEEDLINE
(To 900 MHz Antenna)
BASIC CONFIGURATION DEFAULTS
The Management System can be accessed through the COM1 Port using a terminal emulator. The basic items listed below, and
many other parameters and tools can be accessed through this tool. HTTP, Telnet access, and changing parameters are controlled
by password.
ITEMMGT SYSTEM MENU
Username/PasswordDevice Information
Network NameNetwork Configuration
IP AddressNetwork Configuration
RF Output PowerRadio Configuration
DEFAULT
admin (lower case)
MDS-Mercury
192.168.1.1
+30 dBm (900 model)
+20 dBm (3650 model)
VALUES/RANGE
•1–8 alphanumeric characters
•Case-sensitive; can be mixed case
• 1–16 alphanumeric characters
• Case-sensitive; can be mixed case
Contact your Network Administrator
AP: -30 to +30 dBm RM: 0 to +30 dBm
In general, signal levels stronger than –80 dBm will provide reliable
communication in the network. RSSI measurements and Wireless
Packet Statistics are based on multiple samples over a period of several seconds. The average of these measurements is displayed by the
RSSI screen.
In the steps below, the path to the Menu System item is shown in bold
text.
Procedure
1. Verify the Remote is associated with an Access Point unit by
observing the LINK LED. It should be on or blinking.
2. View and record the
rates. This information will be used later.
Main Menu>Performance Information>Packet Statistics
3. Read the RSSI level at the Remote.
Main Menu>Performance Information>Internal Radio Status
4. Optimize RSSI by slowly adjusting the direction of the antenna.
Watch the RSSI indication for several seconds after making each
adjustment so that the RSSI accurately reflects any change in the
link signal strength. The less negative the number, the stronger the
signal.
5. View the
Wireless Packets Dropped and Received Error rates at the
point of maximum RSSI level. They should be the same or lower
than previously noted.
Main Menu>Performance Information>Packet Statistics
Wireless Packets Dropped and Received Error
If the RSSI peak results in an increase in the Packets Dropped and
Received Error numbers, the antenna may be aimed at an undes-
ired signal. Try a different antenna heading.
NOTE: Access Points and Remote stations must use the same antenna
polarity (vertical or horizontal) or signal strengths will be
attenuated by 20 dB or more.
05-4558A01, Rev. CMDS Mercury Series Startup Guide9
TRANSMITTER POWER & ANTENNA TEST
The following procedure may be used to measure the transmitter’s RF
power output and SWR “match” of the antenna system. A directional
wattmeter is required for the test, such as a Bird Model 43, with an
appropriate element installed.
Before you start, keep in mind that using the Test Mode will disrupt
network operation.
Procedure
1. Connect a directional wattmeter between the ANTENNA port and
the antenna system.
2. Place the transceiver into the Radio Test Mode.
Main Menu>Maintenance/Tools Menu>Radio Test>Radio Mode>Test
NOTE: The Test Mode has a 10-minute timer, after which it will
return the transceiver to normal operation. The Test Mode can
also be terminated manually, via the menu.
3. Set the transmitter RF output power to +28 dBm.
Main Menu>Radio Configuration>Transmit Power
NOTE: The Test Mode RF power setting does not affect the output
level during normal operation
4. Activate (key) the transmitter.
Main Menu>Maintenance/Tools>Radio Test>Test Mode>
TxKey> Enable
Use the spacebar to key and unkey the transmitter ON and OFF
(Enable/Disable).
5. Using the wattmeter, measure the forward and reflected power
into the antenna system and calculate the SWR. The ratio should
be less than 2:1. Higher levels may indicate a problem with the
antenna or feedline.
6. Turn off Test Mode at the Access Point and Remote radio.
Main Menu>Maintenance/Tools>Radio Test>Radio Mode>Normal
10MDS Mercury Series Startup Guide05-4558A01, Rev. C
TROUBLESHOOTING
It is best to begin troubleshooting at the Access Point, as the rest of the
system depends on it for network synchronization and configuration.
If the Access Point has problems, the operation of the entire network
will be affected.
All radios in the network must meet these basic requirements:
• Adequate and stable primary power
• An efficient and properly aligned antenna system
• Secure connections (RF, data & power)
• Proper programming of the unit’s operating parameters, especially Frequency Mode Selection, Network Name, and IP
Address
• The correct interface between the radio and the connected data
equipment (proper cable wiring, data format and timing)
Table 1 provides suggestions for resolving common system difficul-
ties using the radio’s LEDs as a guide. Table 2 on Page 13 provides
guidance for using the Menu System as a tool.
If problems cannot be resolved using the guidance provided here,
review the GE MDS web site’s technical support area for recent software/firmware updates, general troubleshooting help, and service
information. Additional help is available through our Technical Support Department.
Table 1. Troubleshooting Using LEDs
SymptomProblem/Recommended Checks
PWR LED
not lit.
PWR LED is
blinking.
05-4558A01, Rev. CMDS Mercury Series Startup Guide11
a. Voltage too low—Check for proper supply voltage at
the power connector (10–30 Vdc).
b. Indefinite Problem—Cycle the power and wait
(≈ 30 seconds) for the unit to reboot. Then, recheck for
normal operation.
a. Blinking indicates the presence of an alarm condition.
b. View Current Alarm List and Error Log and correct the
problem if possible.
c. Blinking continues until the fault is corrected, for
example, a valid IP address is entered, etc.
Table 1. Troubleshooting Using LEDs (Continued)
SymptomProblem/Recommended Checks
LINK LED
not lit.
LAN LED not
lit.
GPS LED
not lit
a. Network Names of APs and Remotes do not match.
They must be identical for association to occur—Also,
verify that the system has a unique Network Name.
b. Remote not yet associated with an Access Point with
the same Network Name.
Check the “Status” of the unit’s process of associating
with the Access Point. Use the Menu System.
c. Poor Antenna System—Check the antenna, feedline
and connectors. Reflected power should be less than
10% of the forward power reading (SWR 2:1 or lower).
d. Wrong Frequency Mode parameters where units need
to be time synchronized. Frequency Mode parameters
are channel, bandwidth and pattern offset.
e. Wrong encryption settings—The Encryption Enable
and Encryption Phrase must match on the AP and
Remote.
f. Wrong device authentication settings—Verify settings
match on AP and Remote.
a. Verify the Ethernet cable is connected at both ends.
b. Verify that the appropriate type of Ethernet cable is
used: straight-through, or crossover as required.
c. Verify setting of parameter Eth Port Follows
Association if selected or enabled. If enabled, LED
does not light when Remote is not associated.
Indicates no GPS fix has been obtained. This only applies
when GPS operation is desired.
a. Check connection of GPS antenna cable and the
antenna itself. Is there a clear “view” to satellites?
Note: Blinking LED indicates establishing TDD Sync.
12MDS Mercury Series Startup Guide05-4558A01, Rev. C
Table 2. Troubleshooting with the Menu System
SymptomProblem/Recommended System Checks
Cannot Access the
Remote or AP
through COM1
Cannot pass IP
data to WAN.
Excessive Wireless
Retries.
Password
forgotten.
Only occurs in three possible scenarios:
—COM1 is damaged or the Unit is faulty.
—COM1 is being used for Streaming GPS
information to Console terminal.
—COM1 is being used for serial data.
a. Connect to unit via Telnet or Web browser
b. Disable the serial mode for COM1
(Serial Gateway Configuration>Com1 Serial Data Port>Status>Disabled)
or, if you know the unit’s data configuration...
c. Connect to COM 1 via a terminal set to VT100
and the port's data baud rate to xxxx bps (4800
for GPS) 8N1.
d. Port in Data mode. Enter escape sequence “+++”.
a. Verify your IP settings.
b. Use the PING command to test communication
with units in the local radio system.
c. If successful with local PING, attempt to PING an
IP unit attached to another radio.
d. If successful with the LAN PINGs, try connecting
to a known unit in the WAN.
Possible Radio Frequency Interference (RFI)—
a. If omnidirectional antennas are used, consider
changing to directional antennas. This will often
limit interference to and from other stations.
b. Try skipping channels where persistent
interference is known or suspected.
c. The installation of a filter in the antenna feedline
may be necessary. Consult the factory for further
assistance.
a. Connect to the unit using a terminal through the
COM1 Port.
b. Consult the factory. Get a password-resetting
Authorization Key.
c. Enter the Authorization Key at the login prompt
as a password. Use login name authcode.
05-4558A01, Rev. CMDS Mercury Series Startup Guide13
SPECIFICATIONS
GENERAL
Temperature Range:–40° C to +70° C (–40° F to 158° F)
Humidity:95% at +40° C (104° F); non-condensing
Primary Power:10–30 Vdc
External Power Supply Options:48 Vdc; 110–120/210–220 Vac
Typical Current Consumption (assumes 1 Watt RF Output):
ModeDC Power13.8 Vdc24 Vdc
AP Transmit25 W1.8 A1.0 A
AP Receive8 W579 mA333 mA
RM Transmit25W1.8 A1.0 A
RM Receive6.5W471 mA270 mA
Size (without mtg. hardware):5.72 H x 20 W x 12.38 D cm
Serial: Encapsulation over IP (tunneling)
for serial async multidrop protocols including Modbus, DNP.3, DF1, BSAP
MANAGEMENT:HTTP, HTTPS, TELNET, SSH, local
console
SNMPv1/v2/v3, MIB-II, Enterprise MIB,
SYSLOG, MDS NETview MS
TM
compati-
ble
05-4558A01, Rev. CMDS Mercury Series Startup Guide15
TECHNICAL ASSISTANCE
Technical assistance is available from our Technical Support Department during business hours (8:30 A.M.–7:00 P.M. Eastern Time).
When calling, please give the complete model number of the radio,
along with a description of the trouble symptom(s) that you are experiencing. In many cases, problems can be resolved over the telephone,
without the need for returning the unit to the factory.
Phone: 585 241-5510 E-Mail: TechSupport@GEmds.com
FAX: 585 242-8369Web: www.GEmds.com
FACTORY SERVICE
If return of the equipment is necessary, please contact our Technical
Support Team. You will be issued a Service Request Order (SRO)
number. The SRO number will help expedite the repair so that the
equipment can be repaired and returned to you as quickly as possible.
Please be sure to include the SRO number on the outside of the shipping box, and on any correspondence relating to the repair. No equip-
ment will be accepted for repair without an SRO number.
A statement should accompany the radio describing, in detail, the
trouble symptom(s), and a description of any associated equipment
normally connected to the radio. It is also important to include the
name and telephone number of a person in your organization who can
be contacted if additional information is required.
The radio must be properly packed for return to the factory. The original shipping container and packaging materials should be used whenever possible. All factory returns should be addressed to:
GE MDS
Customer Service Department
(SRO No. XXXX)
175 Science Parkway
Rochester, NY 14620 USA
When repairs are complete, the equipment will be returned by the
same shipping method used to send it to the factory. Please specify if
you wish to make different shipping arrangements. To inquire about
an in-process repair, contact our Product Services Group using the
telephone, Fax, or E-mail information given above
16MDS Mercury Series Startup Guide05-4558A01, Rev. C
.
GE MDS, LLC
175 Science Parkway
Rochester, NY 14620
General Business: +1 585 242-9600
FAX: +1 585 242-9620
Web: www.GEmds.com
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You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.