Ge JVB66, JVB36 User Manual

Page 1
Downdraft
GE Appliances
Owner’s Manual
JVB36
JVB66
Vent Systems
Part No. 164D3333P024–3 Pub. No. 49-8768–3 D-959-0176-002 12-98 CG
Page 2
Safety Precautions . . . . . . . .3, 4
Safety Instructions

Operating Instructions

Congratulations! You Are Now Part of the GE Family.
Welcome to the GE family. We’re proud of our quality products and we are committed to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and you’ll hear it in the friendly voices of our customer service department.
Best of all, you’ll experience these values each time you use your vent. That’s important, because your new vent will be part of your family for many years. And we hope you will be part of ours for a long time to come.
We thank you for buying GE. We appreciate your purchase, and hope you will continue to rely on us whenever you need quality appliances for your home.
Using the Downdraft
System . . . . . . . . . . . . . . . . .5, 6
Using the Controls . . . . . . . . . .5
Care and Cleaning . . . . . . . . . .6
Operating Instructions

Installation Instructions

Before You Begin . . . . . . . . . . .7
Measurements . . . . . . . . . . .7–9
Planing the Ductwork . . . . . . .10
Planing the Wiring . . . . . . . . .11
Installing the
Downdraft . . . . . . . . . . . . .11, 12
Installing the
Electrical Wiring . . . . . . . . . . .13
Installation Instructions

Troubleshooting Tips

GE & You, AService Partnership.
IMPORTANT!
Fill out and return the Consumer Product Registration Card that is packed with this product. If you cannot find it, please send in the duplicate card printed in the back of this manual.
FOR YOUR RECORDS
Write the model and serial numbers here:
# #
Staple sales slip or cancelled check here.
PLEASE NOTE: The downdraft vent system you have purchased was designed to be used with GE Profile cooktops listed in this manual.
Proof of the original purchase date is needed to obtain service under the warranty.
Before You Call
For Service . . . . . . . . . . . . . . . 14
Troubleshooting TipsCustomer Service

Customer Service

Product Registration . . . . . . . .17
Warranty . . . . . . . . . . . . . . . . .19
Service Telephone
Numbers . . . . . . . . . Back Cover
2
READ THIS MANUAL
Inside you will find many helpful hints on how to use and maintain your vent properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your vent.
IF YOU NEED SERVICE
You’ll find many answers to common problems in the
Service
may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section of this guide. Or you can always call the GE Answer Center® at
800.626.2000, 24 hours a day, 7 days a week.
section. If you review our chart of Troubleshooting Tips first, you
Before You Call For
Page 3
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
WARNING—TO REDUCE THE RISK OF FIRE,
Safety Instructions
ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:
A.
Use this unit only in the manner intended by the manufacturer. If you have any questions contact the manufacturer.
B.
Before servicing or cleaning unit, switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
CAUTION:
Do not use to exhaust hazardous or explosive materials and vapors.
Installation work and electrical wiring must
be done by qualified person(s) in accordance with all applicable codes and standards, including fire-rated construction.
When cutting or drilling into wall or ceiling,
do not damage electrical wiring and other hidden utilities.
For general ventilating use only.
Ducted fans must always be vented to the
outdoors.
Sufficient air is needed for proper
combustion and exhausting of gases through the flue (chimney) of fuel-burning equipment to prevent backdrafting. Follow the heating equipment manufacturer’s guideline and safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
To reduce the risk of fire, use only metal
ductwork.
PVC sewer pipe can be used as duct under
concrete slab if allowed by local code board.
This unit must be grounded.
Operating Instructions
Installation Instructions
Troubleshooting Tips

SAFETY PRECAUTIONS

WARNING—TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE:
Keep fan, filters and grease laden
surfaces clean.
Always turn hood
at high heat.
Use high range settings on range only when
necessary. Heat oil slowly on low to medium setting.
ON
when cooking
Don’t leave range unattended when cooking.
Always use cookware and utensils
appropriate for the type and amount of food being prepared.
When flaming foods under the hood, turn
the fan on.
Customer Service
3
Page 4
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
SAFETY PRECAUTIONS
WARNING—TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE
Safety Instructions
Operating Instructions
FIRE, OBSERVE THE FOLLOWING:*
A.
SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
B.
NEVER PICK UP A FLAMING PAN— You may be burned.
C.
DO NOT USE WATER, including wet dishcloths or towels—a violent steam explosion will result.
D.Use an extinguisher ONLY if:
You know you have a Class ABC
1.
extinguisher, and you already know how to operate it.
2.
The fire is small and contained in the area where it started.
3.
The fire department is being called.
4.
You can fight the fire with your back to an exit.
*Based on “Kitchen Firesafety Tips” published by NFPA.
CAUTION:
Do not use to exhaust hazardous or explosive materials and vapors.
Make sure all fingers are away from the downdraft top when it is lowered.
If You Need Service…
Do not attempt to repair or replace any part of the downdraft system unless it is specifically recommended in this guide. All other servicing should be referred to a qualified technician.
For general ventilating use only.
SERVICING
Be sure electrical power is off before servicing the unit.
Installation Instructions
It may be necessary to remove the downdraft blower system in order to service components such as the blower motor or air vent mechanism.
Read and follow this Safety Information carefully.
Troubleshooting TipsCustomer Service
READ AND SAVE THESE INSTRUCTIONS
Disconnect power to the cooktop and remove it first. Reverse the steps in the
Downdraft
Service parts are available from a GE Service and Parts Center.
section to remove the blower.
Install the
4
Page 5
Using the downdraft system.
Safety Instructions
On some models, the RAISE/LOWER switch is located at the top right of the vent.
RAISE/LOWER Switch
Turn the downdraft blower ONby pressing the
RAISE/LOWER
right of the vent (on some models). Place your finger on the “center” of the switch and hold until you observe the vent moving, then release. The air vent will rise. Use the selector switch to turn the blower or to change the blower speed.
The vent may be lowered by again pressing the
RAISE/LOWER
of the vent. The blower, if left on, will automatically go off when the vent is lowered.
NOTE: For most convenient operation, set the blower to the speed you use most often. The blower will come on to this speed whenever the unit is raised.
switch located at the top
switch at the top right side
(30” models only)
ON, OFF
Remote RAISE/LOWER switch
(36models only)
36models have a remote
switch. It operates in the same manner as the switch located on the vent.
RAISE/LOWER switch location may vary.
RAISE/LOWER
Operating Instructions
Installation Instructions
Use the selector switch to turn the blower ON, OFF or to change the blower speed.
Using the Cooktop
Caution
Be careful when raising or lowering the downdraft. Be sure pots, pot handles and other objects are clear of the downdraft and cannot be struck or tipped by the downdraft being raised.
NOTE: There is a slight trim overhang at each end of the vent.
To avoid injury, be sure fingers are clear
of the downdraft cover when it is being lowered.
Keep hands and fingers away from all
downdraft parts.
Troubleshooting Tips
Customer Service
5
Page 6
Using the downdraft system.
Cooking Tips
The high air movement of this downdraft system can increase the cooking times for some foods. It may take longer to reach
Safety Instructions
high cooking temperatures if the downdraft is turned to high right away. Adjust the fan speed for best cooking results.
For best results when heating oil for deep frying or when boiling water, use the front surface units or wait until the water is boiling or the oil is at frying temperatures before turning on the downdraft.
The downdraft may not completely capture all the steam from pans on the front burners.
Operating Instructions
Care and cleaning of the downdraft system.
Grease filters
The efficiency of your downdraft depends on a clean filter.
Frequency of cleaning depends on the type of cooking you do. Grease filters should be cleaned at least once a month.
Installation Instructions
Never operate the downdraft without the filters in place.
To remove:
Remove the left filter first, then slide the right filter to the left and remove it.
Lift up and pull the bottom out.
Canning
When canning foods in a water-bath canner, a gentle but steady boil must be maintained continuously for the required time.
When canning foods in a pressure canner, the pressure must be maintained continuously for the required time.
Use of the blower at canning may reduce the temperature enough to stop boiling. While canning, we recommend using the downdraft at
LOW
speed and using the front surface unit.
To clean:
detergent solution. Light brushing may be used to remove imbedded soil. Rinse, shake and remove moisture before replacing. Filters may be cleaned by placing in dishwasher, although some slight color fading may occur after several washings.
With careful handling, the filter will last for years. If replacement becomes necessary, order the part from your dealer.
Soak and then agitate in a hot
HIGH
speed when
Troubleshooting TipsCustomer Service
6
Painted or metal surfaces
Clean greasy surfaces frequently, using a mild detergent.
Do not use abrasive cloth or cleaners, steel wool pads or scouring powder because they will scratch the surface.
Page 7
Installation of the downdraft system.
WARNING—TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:
A.
Installation work and electrical wiring must be done by qualified persons(s) in accordance with all applicable codes and standards, including fire­rated construction.
Read these instructions completely and carefully.
B.
Ducted fans must always be vented to the outdoors.
WARNING—To reduce the risk of fire, use only metal ductwork.
Safety Instructions

Before You Begin

IMPORTANT: Save these instructions for the local electrical inspector’s use.
IMPORTANT: OBSERVE ALL GOVERNING CODES AND ORDINANCES.
NOTE TO INSTALLER: Leave these instructions with
the appliance after installation is completed. NOTE TO CONSUMER: Keep this Owner’s Manual
and Installation Instructions for future use. NOTE: This appliance must be properly grounded.
Installation Requirements
Before starting installation, check the following requirements:
VOLTS 120 AMPS 4.0
* Can be transitioned to round duct (6round minimum).
This downdraft blower system is designed to be used to exhaust smoke and odors when cooking with all GE Profile electric and gas cooktops listed in this manual. It can be mounted in either an island or peninsula location.
Requirements for an approved installation:
26minimum cabinet depth
26minimum from the back of the downdraft to
the front of the countertop, with
1
2
23
minimum FLAT countertop surface
If you install the vent and cooktop in an island,
you may need additional island depth. 24base to
base will not be adequate. Please see below.
CFM 500
DUCT 3
1
⁄4″ x 10*
Plan the placement of the electrical outlet carefully. It should NOT be installed on the back wall of the cabinet because it may interfere with the downdraft.
It should be installed on a side wall or adjacent cabinet. Make sure it is within reach of the unit’s 2 ft. long power cord and conforms to all local codes. Install a standard outlet to make the electrical connection.
Plan the location of the gas supply pipe (for gas cooktops) carefully to avoid interference with the downdraft installation.
This unit can be easily installed following these basic steps:
Cut out the countertop opening.
Install the downdraft in the cabinet.
Connect the ductwork and electrical.
Install the cooktop.
Operating Instructions
Installation Instructions
Troubleshooting Tips

Measurements

Refer to the cooktop installation instructions for dimensions of cooktop, countertop cutout, and cabinet requirements. Cutout dimension and illustrations are given for 30and 36cooktops.
The 30models will fit in most 30wide cabinets
and the 36models will fit in most 36wide
cabinets.
Check the inside dimensions of the cabinet before
beginning installation. The top of the side walls may need to be cut to provide clearance for mounting.
NOTE: To install a cooktop with this downdraft, the cabinet depth must be 26minimum.
A countertop with a raised lip may not allow enough flat countertop for a proper installation.
26
Flat counter area
Customer Service
7
Page 8
Installation of the downdraft system.
Read these instructions completely and carefully.
30Cooktops/Downdraft Unit JVB36
Safety Instructions
Refer to details below.
Figure 1
Overall cooktop dimensions
Operating Instructions
Figure 2
Overall cutout dimensions
NOTE: Against-the-wall installations are limited due to dimension requirements.
2-1/4
6-3/4
3-1/4
Cooktop
Figure 3
Cutout for vent
2
Vent
*
Island
*Front edge of countertop to cutout
Exhaust (right or left)
Installation Instructions
Troubleshooting TipsCustomer Service
(Figure 1) (Figure 1) (Figure 1) (Figure 1) (Figure 3*) (Figure 2) (Figure 2) (Figure 2) (Figure 3) (Figure 3)
Model No.
JP340 JP350 29-3/8 20-1/2 2 22-1/2 3 22-11/16 28-1/2 19-9/16 2-3/8 28-1/2 JP360
JP392 JP393
JGP336 30 21 2 23 3-1/4 22-7/8 28-1/2 19-1/2 2-5/8 28-1/2
*Required to maintain UL or AGA approvals.
Planning Installation (Note: 26deep cabinets required) Preparing Cutout
Cooktop Cooktop Depth Front Edge Min. Required Cooktop Cooktop Additional Depth Cutout Width
Overall Overall Vent Cooktop + Countertop to Front Inside Cabinet Cutout Cutout Required for Required from
Width Depth Depth Downdraft Vent Edge of Cutout Clearance Width Depth Downdraft Centerline
30 20-3/4 2 22-3/4 2 23 29-1/8 19-15/16 2-5/16 28-1/2
Island
Minimum inside
cabinet clearance
&
Min. Setback— Downdraft
Notches may not be needed depending upon cutout width.
=
29-1/2
=
28-1/2
No gas or electric service inside shaded area.
8
Page 9
36Cooktops/Downdraft Unit JVB66
NOTE: Against-the-wall installations are limited due to dimension requirements.
Refer to details below.
Safety Instructions
Figure 1
Overall cooktop dimensions
Figure 2
Overall cutout dimensions
Remote RAISE/LOWER switch
(See the Installing the RAISE/LOWER switch section.)
2-1/4
6-3/4
3-1/4
Cooktop
Figure 3
Cutout for vent
35-3/16
Vent
Island
2
*
Island
*Front edge of countertop to cutout
8
14-7/8
Exhaust (right or left)
Notches may not be needed depending upon cutout width.
Operating Instructions
Installation Instructions
Troubleshooting Tips
=
29-1/2
=
34
Minimum inside
cabinet clearance
No gas or electric service inside shaded area.
Planning Installation (Note: 26deep cabinets required) Preparing Cutout
&
(Figure 1) (Figure 1) (Figure 1) (Figure 1) (Figure 3*) (Figure 2) (Figure 2) (Figure 2) (Figure 3) (Figure 3)
Cooktop Cooktop Depth Front Edge Min. Required Cooktop Cooktop Additional Depth Cutout Width
Model No.
JP660 35 20 2 22 2-1/2 22 34 19-9/16 2-3/8 34 JP692
JP693
JGP636 35-1/2 21 2 23 3-1/4 22-11/16 34 19-1/16 2-7/8 34
*Required to maintain UL or AGA approvals.
Overall Overall Vent Cooktop + Countertop to Front Inside Cabinet Cutout Cutout Required for Required from
Width Depth Depth Downdraft Vent Edge of Cutout Clearance Width Depth Downdraft Centerline
35-1/2 20-3/4 2 22-3/4 2 23 34-5/8 19-15/16 2-5/16 34
Min. Setback— Downdraft
Customer Service
9
Page 10
Installation of the downdraft system.
Read these instructions completely and carefully.
Planning the Ductwork
This downdraft blower system is designed for use with 31⁄
transitioned to 6round). Two different
Safety Instructions
discharge directions are available with side-to­side adjustment for accurate alignment of ductwork.
Operating Instructions
Left discharge (as shipped)
For best performance: Choose the ducting option which allows the shortest length of ductwork and a minimum number of elbows and transitions. Check location of floor joists, wall joists, wall studs, electrical wiring or plumbing for possible interference.
4
x 10ductwork (can be
Right discharge
Steps to Determine Flexible Ducting’s Equivalent Length
Measure the actual amount of offset
(Maximum 3recommended). The effect
upon airflow is dependent upon the amount of offset.
Calculate the equivalent ducting allowances using:
( ___ in. offset) x (14 ft. per inch) = ___ ft. equivalent length.
Ensure that the total equivalent length of ducting does not exceed the maximum recommendation of 150 feet.
Duct Equivalent Duct Equivalent Duct Equivalent
Pieces Length* Pieces Length* Pieces Length*
Installation Instructions
6Round 1 ft. (per 31⁄4″ x 10″ Transition Straight foot length) 45° Elbow
31⁄4″ x 10″ 1 ft. (per 31⁄4″ x 10″ Wall Cap 21 ft. Straight foot length) 90° Flat Elbow
6Round 31⁄4″ x 10″ 6 15 ft. to 31⁄4″ x 10″ 7 ft. Wall Cap 27 ft. 90° Elbow Transition with Damper
31⁄4″ x 10″
Troubleshooting TipsCustomer Service
SHOULD NOT EXCEED 150 EQUIVALENT FT.
*Equivalent lengths of duct pieces are based on actual tests conducted by GE Evaluation Engineering
and reflect requirements for good venting performance. See chart for CFM Duct Length.
6 to 6Round 5 ft. 6Round 45° Elbow
31⁄4″ x 10″ Transition 90° Elbow
9 ft.
16 ft.
Transition Roof Cap
6Round
to 31⁄4″ x 10″
90° Elbow Roof Vent
5 ft.
24 ft.
20 ft.
31⁄4″ x 10 to 6Round
90° Elbow 6Round
with Damper
6Round
12 ft.
20 ft.
24 ft.
10
Page 11
Planning the Wiring
Safety Instructions
All wire connections and installations must be in compliance with local codes. In the absence of local electrical codes consult the National Electric Code.
The downdraft blower system draws 4 AMPS and requires a 120 VAC, 60 Hz circuit.
Plan to provide a grounded outlet in a location which will allow the unit’s power cord to reach.
On 36model, plan the The lead to the switch is 72long.
RAISE/ LOWER
switch.
Preparing to Install the Downdraft System
Changing Blower Discharge
The outlet cannot be located on a back wall.
The outlet needs to be mounted on the side wall of the cabinet or it could be on the back wall of an adjacent cabinet with access through an opening in the side wall. (Based on local codes.)
Operating Instructions
The blower can be mounted in the cabinet or under the floor. The blower will fit between floor joists on
16centers.
Installation Instructions
Discharge left
(shown with rectangular duct)
The vent is shipped with the outlet on the left.
If the position of the discharge needs to be moved so the ductwork does not interfere with floor joists, plumbing or wiring below, make the following changes:
To change the discharge from left to right, remove the screws holding the outlet panel to the bottom of the vent. Remove and rotate the panel and fasten with the screws.
Preparing the Blower
A transition is provided to connect a 31⁄ to the blower. Attach the duct transition to the top of the blower with the screws provided. The blower has holes that match the transition.
Do not drill additional holes in the blower.
If round ducting is used, transition to 6round to
connect to the inlet of the blower.
4
x 10duct
Through the floor
(shown with rectangular duct)
For installations where the blower is mounted in the cabinet, attach the mounting supports to the corners of the blower housing on the motor side of the motor housing.
If the blower is installed under the floor, attach the support legs to the corners of the blower housing on the side that the inlet duct attaches.
The support legs are adjustable for height by sliding the two halves and tightening the bolts when extended to the desired length.
Troubleshooting Tips
Customer Service
Discharge right
(shown with 6round duct)
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Page 12
Installation of the downdraft system.
Read these instructions completely and carefully.
Installing the Downdraft
Set the downdraft into the opening.
Secure the downdraft to the countertop as
Safety Instructions
follows: Hold the downdraft against the back of the countertop cutout and tighten the 2 mounting screws (one on each end of unit) on the underside of the countertop. Use a wood shim between the screw and the underside of granite countertops.
There are holes provided to attach the stabilizing strap to either side of the downdraft. Fasten the other end of the strap to the back or side wall of the cabinet.
If installing on a tile surface, it may be necessary to apply locally approved caulking along the back and sides to cover gaps.
Operating Instructions
Installing the Ductwork
CAUTION—BEFORECUTTING A HOLE IN CABINET FOR
DUCTWORK: Check for interference with floor joists, wall studs, electrical wiring or plumbing.
Cut the hole in the cabinet as well as holes in the wall or floor as necessary.
Mounting Screws
Mount the roof or wall cap and work back towards the cabinet and blower, attaching all ductwork, elbows and transitions as previously planned. Tape all ductwork connections to make them secure and air tight.
Installing the RAISE/LOWER Switch
Installation Instructions
Troubleshooting TipsCustomer Service
The
RAISE/LOWER
countertop, cabinet face or wall near the downdraft.
Determine where you wish to place the remote mount wiring lead length for the switch is 72 inches. The connector at the end of the leads plugs into a mating connector located in the control box.
RAISE/LOWER
After selecting the location of the switch, drill
a 1/8hole in
the surface selected, i.e. top, cabinet face, or adjacent wall. Countersink
11/16to a 1/4depth. Tie
a small knot in the switch leads as shown in this figure. The knot should be as close to the switch as possible so that is fits into the countersink. This provides for strain relief.
12
(on some models)
switch can be installed in the
switch. Keep in mind that the
Trim
Knot
Leads
Mounting bracket
Mount the metal switch bracket, with either the screws provided or locally approved adhesive, over the countersink.
Make sure the bracket is oriented with the center section touching the mounting surface.
Peel the film from the back of the trim to expose the adhesive and thread the electrical
leads through the mounting bracket 1/8
hole and into the cabinet.
If mounted on a tile surface, make the hole large enough for wires (i.e. between tile sections) and use locally approved caulking to cover any gaps around the base of the trim body.
Snap the trim body onto the mounting bracket and press to set the adhesive.
Attach the 2 leads to the two-prong plug and plug into the panel on the vent. Route and tie the switch leads and any excess wire length so they will not be pinched or caught during operation of the vent or by an article stored within the cabinet.
Page 13

Installing the Electrical Wiring

Safety Instructions
Mount a standard wiring box, with 3-pronged, 120 volt, 60HZ outlet, inside the cabinet. Make sure the downdraft’s power cord can easily reach it.
Run the appropriate power cable into the cabinet and connect it to the outlet.
Plug the downdraft’s power cord into the outlet.
For Remote Installations
If the blower conduit is not long enough to reach the wiring compartment on the downdraft, the leads can be extended.
Cut the blower leads approximately 3from
the plug on the end of the blower conduit.
3
Blower wire box
3-Wire connector
Blower conduit
For Local Installation
The conduit on the blower is of sufficient length to connect to the downdraft when the blower is mounted in the cabinet and for some installations under the floor.
Plug the blower conduit into the mating connector on the bottom of wiring compartment cover on the downdraft. Fasten the wire box to the main unit wiring compartment with the screws provided.
Save the wire box and plug to complete the connection at the downdraft vent in the house.
Use electrical cable and connectors that conform to local codes (14 gauge min. is recommended). Attach the wire box removed from the blower conduit to the end of the wire
run at the vent. Attach the plug and 3leads to
the cable at the downdraft vent. Insert the plug into the mating plug on the vent. Attach wire box with screws to the vent.
Install appropriate electrical box with conduit connectors near the blower.
Operating Instructions
Installation Instructions
Remove the wire box and conduit fitting from the end of the blower conduit by loosening the screw on the fitting.
Wire to outdoor
enclosure
Mounting screw
Blower wire box
Wire nuts
Installing the Cooktop
Align the cooktop with the downdraft and fasten cooktop in place.
3-Wire connectors
Check that the red plastic anti-short bushing is secured in the end of the conduit. Install the blower conduit into the conduit connector on the electrical box.
Attach the green ground lead from the blower to the ground lead of the wiring of the downdraft vent.
Connect the neutral and power leads from the blower to the leads from the downdraft vent.
NOTE: Accurate alignment of cooktop and downdraft is necessary to ensure that there is not interference when air vent is raised and lowered. There should be a gap of 1/16–1/8between the back of the cooktop and the front of the downdraft cover.
Troubleshooting Tips
Customer Service
13
Page 14
Before You Call For Service…
Troubleshooting Tip Save time and money! Review the tip below and you may not need to call for service.
Problem Possible Causes What To Do
Safety Instructions
Fan does not work
Operating Instructions
The vent is not fully extended. Press the The blower control switch may Slide it to the right.
be in the
OFF
position.
RAISE/LOWER
switch.
Installation Instructions
Troubleshooting TipsCustomer Service
14
Page 15
Notes
Safety Instructions
Operating Instructions
Installation Instructions
15
Troubleshooting Tips
Customer Service
Page 16
Notes
Safety Instructions
Operating Instructions
Installation Instructions
Troubleshooting TipsCustomer Service
16
Page 17
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GE, a name recognized worldwide for quality and dependability, offers you Service
Protection Plus
—comprehensive protection on all your appliances—No Matter
What Brand!
Benefits Include:
• Backed by GE
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Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224 for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance. Anywhere. Anytime.*
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department P.O. Box 34070 Louisville, KY 40232-4070
Cut here
17
Page 18
GE Appliances
General Electric Company Louisville, Kentucky 40225
Consumer Product Ownership Registration
Dear Customer: Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1
Complete and mail your Consumer Product Ownership Registration today. Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification.
23
After mailing the registration below, store this document in a safe place. It contains information you will need should you require service. Our service number is 800-GE-CARES (800-432-2737).
Model Number Serial Number
Read your Owner's Manual carefully. It will help you operate your new appliance properly. If you have questions, or need more infor­mation call the GE Answer Center®
800.626.2000.
Important: If you did not get a registration card with your product,
detach and return the form below to ensure that your product is registered.
Cut here
Consumer Product Ownership Registration
Model Number Serial Number
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Page 19
GE Downdraft System Warranty
All warranty service provided by our Factory Service Centers, or an authorized Customer Care® technician. For service, call 800-GE-CARES.
For The Period Of: GE Will Replace, At No Charge To You:
Safety Instructions
One Year Any part
From the date of the original purchase
During this and in-home service to replace the defective part.
of the downdraft system which fails due to a defect in materials or workmanship.
full one-year warranty,
GE will also provide,
free of charge,
all labor
What GE Will Not Cover:
Service trips to your home to teach you how to use the
product.
Improper installation.
Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, gas, exhausting and other connecting facilities as described in the Installation Instructions provided with the product.
Replacement of house fuses or resetting of circuit
breakers.
Replacement of the replaceable filters.
Damage to the product caused by accident, fire, floods or
acts of God.
Incidental or consequential damage to personal property
caused by possible defects with this appliance.
Operating Instructions
Installation Instructions
Warrantor: General Electric Company. Louisville, KY 40225
Troubleshooting Tips
Customer Service
19
Page 20
Service Telephone Numbers.
GE Answer Center
The GE Answer Center® is open 24 hours a day, 7 days a week.
Safety Instructions
In-Home Repair Service
Expert GE repair service is only a phone call away.
Special Needs Service
800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.
Operating Instructions
Service Contracts
Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.
®
800.626.2000
800-GE-CARES (800-432-2737)
800.626.2000
800-626-2224
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly
Installation Instructions
to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE:
First,
contact the people who serviced your appliance.
Next,
Troubleshooting TipsCustomer Service
if you are still not pleased, write all the details—including your phone number—to:
Manager, Customer Relations GE Appliances Appliance Park Louisville, KY 40225
Finally,
if your problem is still not resolved, write:
Major Appliance Consumer Action Program 20 North Wacker Drive Chicago, IL 60606
800-626-2002
20
Printed in the United States
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