GE JP345R, JP343S, JP345S, JP346R, JP343P User Manual

lUseand&reGuidel

Radiant

●

Safe~

Operating Instructions, Tips

Appliance Registration ..................................2

Canning Tips
Controls
Cooking Tips

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Care and Cleaning .................. IO,

Glass Ceramic

Removal of Packaging Tape . . . . . . . . . . . . . . . . . . . . . . 10

instructions ....................3, 4

....................................................9

.............................................................6

................................................7,

Cooktop

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

8

.

.........5

11

❑
❑

.@

Cooktop

Problem Solver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

More questions

GE Answer

Consumer Services . . . . . . . . . . . . . . . . . . . 15

Important Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . 15

Model and Serial Numbers ..........................2

Warranty ........................................Back Cover

Models:

?...call

Center@

JP343S JP346R
JP345R JP346S

800.626.2000

JP343P JP345S

12

GE Appliances

MN1077

Rez

5

~LP

US

mLP

YOU...

Before using your cooktop,
read this book carefully.

It

is intended to help you operate
and maintain your new cooktop
properly.

Keep it handy for answers to your
questions.

If you don’t understand something
or need more help, write (include

your phone number):

Consumer Affairs

GE

Appliances
Appliance Park
Louisville, KY 40225

~

Write down the model
and serial numbers.

You’ll find them on a label under
the cooktop.

These numbers are also on the
Consumer Product Ownership
Registration Card that came with
your cooktop. Before sending in
this card, please write these
numbers here:

Model Number

Serial Number

Use these numbers in any
correspondence or service calls
concerning your cooktop.

YOU

~ED

SERVICE...

If you received a
damaged cooktop...

Immediately contact the dealer (or
builder) that

sold

you the cooktop.

Save time and money.
Before you request
service...

Check the Problem Solver in the
back of this guide.
minor operating problems that you
can correct yourself.

It

lists causes of

If you need service...

T. obtain

Consumer Services page in the
back of this book.

We’re proud of our service and
want you to be pleased. If for some
reason you are not happy with the “
service you receive, here are three
steps to

service, see the

follow

for further help.

FIRST, contact the people who
serviced your appliance. Explain
why you are not pleased. In most
cases, this will solve the problem.

NEXT, if you are still not pleased,
write all the details—including

vour ~hone

Manager, Consumer Relations
GE Appliances

AQ~liance
L&;isville.

‘

number—to:

Park

KY 40225

FINALLY, if your problem is still
not resolved, write:

Major Appliance Consumer

Action Panel
20 North
Chicago, IL 60606

Wacker

Drive

2

When using electrical appliances, basic safety
precautions should be followed, including the
following:

●

Have the installer

circuit breaker

●

Use this appliance only for its intended use

showyou

orfuse.

the location of the

Mark it for easy reference.

as described in this manual.

●

Be sure your appliance is properly installed

and grounded

by a qualified technician in
accordance with the provided installation
instructions.

●

Do not attempt to repair or replace any

part of your cooktop unless it is specifically

All

recommended in this book.

other servicing

should be referred to a qualified technician.

●

Before performing any service, DISCONNECT

THE COOKTOP POWER SUPPLY AT THE
HOUSEHOLD DISTRIBUTION PANEL

BY

REMOVING THE FUSE OR SWITCHING OFF

THE CIRCUIT BREAKER.

●

Do not leave children alone—

children should
not be left alone or unattended in an area where an
appliance is in use. They should never be allowed

to sit or stand on any part of the appliance.

●

Don’t allow anyone to climb, stand or hang on

the cooktop.

●

CAUTION: ITEMS OF INTEREST TO

CHILDREN SHOULD NOT BE STORED
IN CABINETS ABOVE A

COOKTOP—

CHILDREN CLIMBING ON THE
COOKTOP TO REACH ITEMS COULD
BE SERIOUSLY INJURED.

●

Never wear loose-fitting or hanging garmenk

while using the appliance.

Flammable material
could be ignited if brought in contact with hot
heating area and may cause severe burns.

●

Use only dry pot holders—

moist or
damp pot holders on hot surfaces may
result in burns from steam. Do not let

pot holders touch hot heating area. Do not use a
towel or other bulky cloth in place of a pot holder,
Such cloths can catch fire on a hot surface unit.

●

For your safety, never use your appliance for

warming or heating the room.

●

Do not store flammable materials near the

cooktop.

●

Do not store or use combustible materials,

gasoline or other flammable vapors and liquids
in the vicinity of this or any other appliance.

●

Keep hood and grease filters clean

to maintain

good venting and to avoid grease fires.

●

Do not let cooking grease or other flammable

materials accumulate on the cooktop.

4’,

.,.

e

●

Do not use water on grease fires.

Never pick up a flaming pan.

Smother
flaming pan on surface unit by covering
pan completely with well-fitting lid,

cookie sheet or flat tray, or if available, use dry
chemical or foam-type extinguisher.

Flaming grease outside a pan can be put out by
covering with baking soda or, if available, a multi­purpose dry chemical or foam-type extinguisher.

●

Do not cook on a broken glass cooktop.

Spillovers

or cleaning solution may penetrate
a broken cooktop and create a risk of electrical
shock. Contact a qualified technician immediately
should your cooktop become broken.

●

Never clean the cooktop surface

when it is hot.

Some cleaners produce

noxious fumes and wet cloths could

cause steam burns if used on a hot surface.

●

Use care when touching the cooktop.

The glass
surface of the cooktop will retain heat after the
controls have been turned off.

●

Do not touch surface units.

be hot enough to burn even though they are

These surfaces

mav

dar[

in color. During and after use, do not touch, or let
clothing or other flammable materials contact

heating areas or areas nearby heating areas; allow

sufficient time for cooling, first.
Potentially hot surfaces include the cooktop and

areas facing the cooktop.

●

When cooking pork,

follow the directions

exactly and always cook the meat to an internal

170°F.

temperature of at least

This assures that, in
the remote possibility that trichina may be present
in the meat, it will be killed and the meat will be
safe to eat.

●

Never leave surface units unattended at high
heat settings.

greasy

spillovers

Boilover

causes smoking and

that may catch on fire.

(<ontinue(i next

page)



3

* Use

proper pan size

—This
with one or more surface
Select cookware haling
to cover the surface units
undersized

surfa~ 1; unit

ignition
to

st~].face

the

(~ookin:; ‘rips

●

Never

try to move ~~

a deep

●

OJ.liy

certain
earthenware or

sui~ble

because of

●

To

minimize

cookwure wiil expose

to

direct

contact and

of c]othln~. pro~~(:r

unit

.

will

also improve

section of the

~}a~] of hot fat, ~:;pccial lv

l-at fryer.

Wait until

ty~i~s

of

glass,

otht’r y,i.lA(A~l (“(~ilt;li.n(~l.s :irt~

t“or cook~~)p s’;.:! t~c(~; (]il~c[”s n~:kj hreak

tti~! sr.~ddeII

the possibilit~’ of

flammable materials and
container

the cook[op witho[lt

should b(~ turned

extending

surface units.

app]i:incc

units of diffcrcl][

ilat bottot])~” l~irgc

heatil~: arc:(.

relationshtb

is

(Yquippcd

sizt.

‘“~’ii;.: LI:.C 01

a

portio]”

I

mav tci!il[. i

of” C()(\kWUI-(:

tnou::h

tj! [hc

n

elli~>icll~y. See

r~-lal][;;[i.

the [at is LoOI,

glass/cerailli(’,

charige in tenlpertit~~re.

burns,

~pll]agc, the Ilan(]le of

toward

i

::i~

i [ i on

ih~ ccnicr

a

of

()\L?r n.’~~l~

of”

● Always

curtains or drapes a

your counter

D

Always keep dish

holders

from your counter

●

Do not leave paper products,

or food on the

●

Avoid scratching the glass cooktop

instruments, or with rings or

●

Never

cutting

●

Do

cooktop surface

●

Do not

utensils

use. They may

● Avoid heating

damage the

●

Keep the bottom of the

the cooktop

and

keep

combustible

uniL.

ar~d other

tow~ls,

linens a

unit.

w:~li co~crings$

salk

distance

dish

cl~)ihs, pot

saft; dis[~~ll:(: awLi!

cooking ~ltensils,

cooktop wilen not i~~

other jewelry.

use the glass cooktop surface as a

board.

not place or

place any

on

.

after u:~c [0 avl)id

store

items on top of

when

it is

not

in

spoons or other

glass cooktol:”

become

.

an emptv pail. [Ioi n:J s(; lliilj

c(oohtop and”thc i>u[l G

clean al~d

:iar-face

hot and

pan

dry.

!~’l”al~’ilc>

could ca~.l~e hur]ls.

and the s~~rfacc of

Wip: [I!, L. ,hI(I[ 1-:!’():.

/’l-!.Jli] cius

LI\IJay I’rom

use.

with

stlilrt-

tbr glas!;

USC

.

s~.ir~.i)~;;

t~l]un it is il:

L

‘~licl

gi’1

I

●

Do not

allow

remain on the

*

Always heat

*

Clean

only parts

4

water, other

li(luids

cookt!op or controt”

fat

slowly,

iisted

and WLI[

in

this bool~;.

or

grcas(’ [()

pa!!cl.

(:11 ai i I hci I

1s.

When using electrical appliances, basic safety
precautions should be followed, including the
following:

● Have the installer show you the location of the

circuit breaker orfuse.

●

Use this appliance only for its intended use

as described in this manual.

●

Be sure your appliance is properly installed

and grounded

accordance with the provided installation
instructions.

G

Do not attempt to repair or replace any

by a qualified technician in

Mark it for easy reference.

part of your cooktop unless it is specifically

recommended in this book.

should be referred to a qualified technician.

●

Before performing any service, DISCONNECT

All

other servicing

THE COOKTOP POWER SUPPLY AT THE

HOUSEHOLD DISTRIBUTION PANEL

REMOVING THE FUSE OR SWITCHING OFF

THE CIRCUIT BREAKER.

●

Do not leave children alone—

not be left alone or unattended in an area where an
appliance is in use. They should never be allowed
to sit or stand on any part of the appliance.

●

Don’t allow anyone to climb, stand or hang on

children should

BY

the cooktop.

“

CAUTION: ITEMS OF INTEREST TO

CHILDREN SHOULD NOT BE STORED
IN CABINETS ABOVE A

COOKTOP—

CHILDREN CLIMBING ON THE
COOKTOP TO REACH ITEMS COULD
BE SERIOUSLY INJURED.

●

Never wear loose-fitting or hanging garments

while using the appliance.

Flammable material
could be ignited if brought in contact with hot
heating area and may cause severe bums.

●

Use only dry pot holders—

moist or
damp pot holders on hot surfaces may
result in burns from steam. Do not let

pot holders touch hot heating area. Do not use a
towel or other bulky cloth in place of a pot holder,
Such cloths can catch fire on a hot surface unit.

●

For your safety, never use your appliance for

warming or heating the room.

●

Do not store flammable materials near the

cooktop.

●

Do not store or use combustible materials,

gasoline or other flammable vapors and liquids
in the vicinity of this or any other appliance.

●

Keep hood and grease filters clean

to maintain

good venting and to avoid grease fires.

●

Do not let cooking grease or other flammable

materials accumulate on the cooktop.

A

e

cookie sheet or flat tray, or if available, use dry
chemical or foam-type extinguisher.

Flaming grease outside a pan can be put out by
covering with baking soda or, if available, a multi­purpose dry chemical or foam-type extinguisher.

●

Do not cook on a broken glass cooktop.

Spillovers or cleaning solution may penetrate

a broken cooktop and create a risk of electrical

shock. Contact a qualified technician immediately
should your cooktop become broken.

.:i ‘:’,> :

. . .. .>,

&

cause steam burns if used on a hot surface.

●

Use care when touching the cooktop.

surface of the cooktop will retain heat after the

controls have been turned off.

●

Do

be hot enough to bum even though they are dark
in color. During and after use, do not touch, or let
clothing or other flammable materials contact
heating areas or areas nearby heating areas; allow

sufficient time for cooling, first.

Potentially hot surfaces include the cooktop and

areas facing the cooktop,

●

When cooking pork,

exactly and always cook the meat to an internal

temperature of at least
the remote possibility that trichina may be present
in the meat, it will be killed and the meat will be
safe to eat.

●

Never leave surface units unattended at high

heat settings.

greasy spillovers that

●

,.

Do not use water on grease fires.

Never pick up a flaming pan.

flaming pan on surface unit by covering
pan completely with well-fitting lid,

.

Never clean the cooktop surface

when it is hot.

.$.

noxious fumes and wet cloths could

Some cleaners produce

not touch surface units.

follow the directions

170”F.

Boilover

causes smoking and

may’

catch on fire.

Smother

The glass

These surfaces may

This assures that, in

(continued next page)

3

CONTROLS

S[lrface c~ooking

At

Iwth

OFF and HI settings, there

the ~: ntrol
word .Hj marks

IS &he

.-,. ,.,
:=

,m,’

. . . . . . . . . .

~~.i ./’

,, (ly ‘:::j,j \

4

“ ‘,h\[&):;’“/

“clicks” at

the highest setting; the lowest setting

word LO.

,’

, ,

-,,
(*3, .;.:”:::..-’>

-,

‘1

,,,~

fl/’

.

(

.

: ) ..’I

.

““

,., ,. ~

. . .

. . . . .

./.. ‘

“..” .., .”-

,/

L (jrtrsp the

2. Tum

with Infinite Heat Controls

is

a slight

those

positions; “click” on the

XMWO1

knob. l’he control

the knob to

heat

setting.

———..

niche so

the desirefd

... -.. -,- —..—.—.—.

When

cooking in J quiet kitchen, you may hear slight

“clicking” sounds--an indication that the heat settings

you selected are being maintained.

Swilching

quicker

the

position
pushing

Be

y

OLI

W’hell

—.——,

heats to higher settings always results in a

chtinge

than switching to lower settings.

must be

pushed in to set only from

OFF position. When the control is in any

other

than OFF, it may be rotated without

in.

s(ue

you turn

i’inish ccoking.

a

surface

the

control knob to OFF when

An indicator light will glow

unit is

.—..—

on.

—

LO (1)-- .-rR\

fo(jds.

tntiinl<u~l

wrving temperature of’ most

Cooktop temperatures increase with the number of

surface

turned on,
when touching

Coil

T() usc the large 9 inclies
the

units I:h,:!: are

Sekxt

COIL

surfiice

the

control

SIXIKT

on. With 3 or 4

tCfllp(31”:ltUI’i:S

are high, so be careful

surfwcc

units

cooktop.

heating area,

push und

knob clockwise to the position

turn

marked BOTH. The unit will heat the entire area

contziined

by

the

larger circle.

H(IT SURFACE light will glow when the

The
cooktop is hot to the touch.

NOTE:

●

At

H I

(7,) or

MEDIUM

food

unattended.

spillovers

●

At LO ( 1 ) or MEDIUM LOW (2-3),

may catch fire.

butter on small

● When a surface unit is turned on,

seen glowing

glow

will

red within a

turn on and off (cycling) to maintain the

HIGH

Boilovers

elemeilt.

(5-6],

never leave

cause smoking; greasy

melt

chocolate,

the

unit can be

few

seconds. The red

selected heat setting, With poor cookware, you will
see frequent cycling of the unit

IIat cookwarz wiil

minimize the cycling.

of’f

and on. Good,

See

the

Cooking Tips section.

[he

To use

the COIL

position marked

area

small 6 inches heating area, push and turn

SELECT knob counterclockwise to the

INNER. The

unit will only heat the

inside the smaller circle.

6

FEATURES OF YOUR COOKTOP

Feature Index

1 Model and Serial Numbers

(Under the cooktop)

2 Coil Select Control

3 Infinite Heat Controls
4 Unit “ON” Indicator Light
5 Hot Surface Indicator Light
6 Surface Unit
7 Double Coil Surface Unit
8 Glass Cooktop Surface

I

Explained

on page

2

6

4,6

6
6

3,6

6

3,8,

11

5

——.—,

COOKING

(continued)

Deep

Rit

Frying

Pa wt ~ovm-fill
~ ‘rwi~

y foods bubble vigorously. Watch food frying at high temperatures.

K“eep

range and hood clean from grease.

V/Ok

Cwking

Mc!.ted muterials

or

foods

to thf! Woktop.

!f”

you

xcidc~.i.ail} melt nnything

COOktO1~,
couktop

papet towe~s. Wearing

hold the

and

scrape

sl~rfaee miit, Be

Do not. at.fwnpt l’!~rther
cook?op surihce

Clcavin2

cookware with fat that may spill over when adding food.

(plastic, aluminum

with

hifgh

sugar content) can cause damage

turIi

unit to

immediately

razor

scraper

{ile hot spill

careful not to burn yourself.

section.

1..0,

an

has cooled. See

wipe the hot

wil.h

several dry - “

o~wn

mitt,

at;~ 30° angle to

to a

coei

cleaning until

foil,

sugar

on the

_,. .’” .<”

<“

+

,/

/~.’

the cooktop

area outside of the

the

the

Care and

TIPS

8

...——- —..-

—————,.—.—.-..—.

—

.—.——.——

Cookware

Use of correct cookware can affect the cooking
performance and cleaning of your cooktop. The

correct cookware reduces the temperature of the

glass

ceramic surface and minimizes the chance of

spillovers

Use pans with thick, flat, smooth bottoms. Slightly
concave pans give acceptable results. Do not expect
good results from convex bottom pans. To check the
flatness of your pan try one of the the following tests:

1.

Turn the bottom of the pan up.
Place the edge of a ruler across
the bottom
no light should be visible
under the ruler.

burning onto the surface units.

of the pan. Little or

2. Another simple test to determine even heat

distribution across the cookware bottom is to
put one inch of water in the pan. Bring the water
to a boil and observe the location of bubbles as the
water starts to boil. Good flat cookware
an even distribution of bubbles over the bottom
surface area of the pan. Bubbles localized in only
a portion of the bottom indicate uneven contact of
the pan to the surface unit, uneven heat transfer or
an unsuitable pan.

Use pans that match the diameter of the surface
unit. Cooking performance will not be as good if

the cookware is either smaller or larger than the

surface unit.

will

have

The following information will help you choose
cookware which will give good performance.

Stainless Steel:

Especially good with
sandwich bottom combines

steel (appearance, durability, and stability) with the
advantages of aluminum or copper (heat conduction,
even heat distribution).

Aluminum:

Good conductivity. Aluminum residues sometimes
appear as scratches on the cooktop, but can be removed
if cleaned immediately. Because of its low melting
point, thin weight aluminum should not be used.

Copper Bottom:

Good performance, but copper may leave residues
which can appear as scratches. The residues can be
removed, as long as the cooktop is cleaned immediately.

highly

recommended

a

sandwich clad bottom. The

heu~j’

weight recommended

the

benefits of stainless

Porcelain/enamel:

Good performance only with a thick, flat, smooth
bottom. Avoid boiling dry, as porcelain can melt and
fuse to the surface.

Glass-ceramic: not recommended

Poor performance. May scratch surface. Usable, but
not recommended.

Stoneware: not recommended

Poor performance. Will scratch the surface.

Cast Iron: not recommended

Poor performance. Will scratch the surface.

(continue(i

next

page)

7

CARE AND CLEANING

Proper care and cleaning are important so your cooktop will give you
efficient and satisfactory service. If soil, mineral deposits from evaporated
water spills or metal rub-off from aluminum cookware is not removed it

will

burn on the surface and cause permanent discoloration. Follow these

directions carefully in caring for your cooktop to assure safe and proper

maintenance.
Be sure that controls

Do

not use a cooktop cleaner on a hot cooktop. The fumes can be hazardous

to your health and can chemically

Removal of Packaging Tape

The safest way to remove adhesive left from packing tape on new appliances
to assure no damage is done to the finish of the product is an application of
a household liquid
with a soft cloth and allow to soak. Wipe dry and then apply an appliance
polish to thoroughly clean and protect the surface. This procedure is also
safe for the face of microwave doors and other plastic and

NOTE: The plastic tape that is not removed from the chrome trim on range
parts cannot be removed if baked on.

are

turned off and that the unit is cool before cleaning.

attfick

the surface.

dishwashing

detergent, mineral oil or cooking oil. Apply

lexan

parts.

Control Knobs

The control knobs may be removed for easier
cleaning.

Before removing the knobs for cleaning, please note

that the knobs are in the proper OFF position. When
replacing the knobs, check the OFF position to insure

proper placement.
The knob stem has a groove in each side. The

groove on one

is clear (see illustration). Check the inside of the knob

and find the molded rib. Replace the knob by fitting
the molded rib inside the knob into the clear groove
on the stem. Wash the knobs in soap and water or a

vinegar and hot water solution but do not soak.

Hint: Slip a thin cloth (such as a handkerchief or a

piece of string under and around the knob edge and

pull up. Clean the knobs with detergent and warm

water, using

side has a

a

soft cloth. Do not scour the knobs.

spring clip.

The other groove

Clear Groove
in Stem

Stainless Steel Frame

Use the same cleaning methods as those described

with the exception of using a scraper. Do not scrape the frame as this will

damage the metal surface.

for

the glass ceramic top

10

Canning should be done on cooktop only.

Pots that extend beyond 1 inch of surface unit’s edge
are not recommended for most surface cooking.
However, when canning with water-bath or pressure
canner, large-diameter pots may be used. This is
because boiling water temperatures (even under
pressure) are not harmful to cooktop surfaces
surrounding surface unit.

Observe Following Points in Canning

HOWEVER, DO NOT USE LARGE DIAMETER
CANNERS OR OTHER LARGE DIAMETER
COOKWARE FOR FRYING OR BOILING FOODS
OTHER THAN WATER. Most syrup or sauce
mixtures—and all types of frying—cook at
temperatures much higher than boiling water. Such
temperatures could eventually harm cooktop surfaces.

1. Be sure canner fits over center of surface unit.

If your cooktop or its location do not allow canner
to be centered on the surface unit, use
diameter pots for good canning results.

2. Flat-bottomed canners must be used. Do not use
canners with flanged or rippled bottoms (often
found in enamelware) because they don’t

enough

long to boil water.

CAUTION
Safe canning requires that harmful microorganisms

are destroyed and that the jars are sealed
completely. When canning foods in a water bath
canner, a gentle but steady boil must be maintained

continuously for the required time. When canning
foods in a pressure canner, the pressure must be
maintained continuously for the required time.

After you have adjusted the controls, it is very
important to make sure the prescribed boil or
pressure levels are maintained for the required time.

contact with the surface unit and take too

RIGHT WRONG

smaller-

lmake

3. When canning, use recipes and procedures from
reputable sources. Reliable recipes and procedures

are available from the manufacturer of your canner;
manufacturers of glass jars for canning, such as
Ball and Kerr; and the United States Department

of Agriculture Extension Service.

4. Remember that canning is a process that generates

large amounts of steam. To avoid burns from steam

or heat, be careful when canning.

NOTE: If your house has
take longer than expected, even though directions
have been carefully followed. The process time will
be shortened by:

(1)

using a pressure canner, and

(2) starting with HOT tap water for fastest heating of

large quantities of water.

This cooktop has temperature limiters that prevent
the cooktop from getting too hot. If the bottom of
your canner is not flat, the surface unit can
overheat, triggering the temperature limiters to
turn the surface unit off for a time. This will stop
the boil or reduce the pressure in the canner.

Since you must make sure to process the canning

jars for the prescribed time, with no interruption

in processing time, you cannot can on this cooktop
if

your

canner is not flat enough.

low

voltage, canning may

9

QUESTIONS?

USE THIS PROBLEM SOLVER

PROBLEM

SURFACE UNITS WILL NOT
MAINTAIN A ROLLING
BOIL OR FRYING RATE IS
NOT FAST ENOUGH

COOKTOP FEELS HOT

FOODS COOK SLOWLY

SURFACE UNITS DO NOT
WORK PROPERLY

TINY SCRATCHES
(may appear as cracks) OR
ABRASIONS ON RADIANT
COOKTOP GLASS SURFACE

POSSIBLE CAUSE

● You must use pans which are absolutely

flat

(refer to the Cooking Tips section

in this manual). If light can be seen between the pan bottom and a straight edge,

the surface units will not transfer heat properly.

● Pan bottoms should closely match the diameter of the surface unit selected.

● Because the units heat by conduction, the cooktop surfaces may seem hotter

than you are used to. This is normal.

● Improper cookware being used. Pan bottoms should be flat, fairly heavy weight

Make

sure flat-bottomed pans are used.

and the same diameter as the surface units selected.

● Difficulty may be in the main distribution panel of your house, caused by a

blown oven-circuit fuse, a tripped oven-circuit breaker, the main fuse or the
main circuit breaker, depending on the nature of the power supply. If a circuit
breaker is involved, reset it. If the control box uses fuses, the oven fuse
(a cartridge-type) should be changed, BUT ONLY BY SOMEONE FAMILIAR
WITH ELECTRICAL CIRCUITS. If after performing one of these procedures,

the fuse blows or circuit breaker trips again, call for service.

NOTE: Apartment tenants or condominium owners should ask their building

management to perform this check before calling for service.

● Cooktop surface unit controls are not properly set, or the wrong control knob

is set for the surface unit you are using.

“

Incorrect cleaning methods have been used, or coarse particles (salt or sand)

between cookware and surface of cookware with rough bottoms has been used.

Use recommended cleaning procedures, be sure cookware bottoms and
cookware are clean before use, and use cookware with smooth bottoms. Tiny
scratches are not removable but will become less visible in time as a
result of cleaning.

METAL MARKINGS
(may appear as scratches)

● Do not slide aluminum cookware across the surface. Use recommended

cleaning procedure to remove marks.

● Incorrect cleaning materials have been used, encrusted

spatters remain on the surface. Use a razor scraper and recommended
cleaning procedure.

DARK STREAKS OR SPECKS
AREAS OF

DISCOLORATION

● Use a razor scraper and recommended cleaning procedure.

● Mineral deposits from water or food can be removed with Cook Top

Cleaning Creme.

ON COOKTOP
HOT SUGAR MIXTURES/

PLASTIC MELTED TO
THE SURFACE

● Turn the surface unit to LO, wipe the hot cooktop with several dry paper towels.

Use a razor scraper held at a 30° angle to the cooktop to scrape the hot spill to
a cool area outside the surface unit. Let the cooktop cool. Clean with Cook Top
Cleaning Creme.

F“REQUENT

CYCLING

● Incorrect cookware used. Use only flat cookware to minimize cycling.

OFF AND ON OF

SURFACE UNITS

If you need more help.. call, toll free:
GE Answer Center”

800.626.2000
consumer information service

boilovers

or grease

12

,

1

NOTES

14

Wdll

Be There

With the purchase of your new GE appliance, receive the assurance that

information or assistance from GE, we’ll

be there.

All you have to do is call—toll-free!

ifyou

ever need

I!&Home

Repair Service

800GEXARES(801M32-2737)

AGE consumer service professional will provide expert repair service,

scheduled at a time that’s convenient for you. Many GE Consumer Service
company-operated locations offer you service today or tomorrow, or at your
convenience
Our factory-trained technicians know your appliance inside and out–so most

repairs can be handled in just one visit.

(7:00

a.m. to

7:00

p.m. weekdays,

9:00

a.m. to

2:00

p.m. Saturdays).

GEAnswer Cente~

801162ti2000

Whatever your question about any GE major appliance, GE Answer Center”
information service is available to help. Your call—and your question-will be
answered promptly and courteously. And you can call any

Center@

service is open 24 hours a day, 7 days a week.

time.

GE Answer

@Customers With Special Needs...

80~62E2000

Upon request, GE will provide Consumers with impaired hearing or speech who have
Braille controls for a variety of GE access to a TDD or a conventional teletypewriter may

call

800-TDD-GEAC

information or service.

.“.,...

. . . . . . . . . . . . . . . . . . . . . . . . .

s,cmoNA.A

.,”. . . . . . . . . . . . . .

--J.

appliances and a brochure
assist. in planning a barrier-free

kitchen for persons with limited
mobility. To obtain these items,

...,s

..,

free of charge, call 800.626.2000.

tO

(800-833-4322) to request.

Service Contracts

801M26-2224

You can have the secure feeling that GE Consumer Service will still be there
after your warranty expires. Purchase a GE contract while your warranty is still
in effect and you’ll receive a substantial discount. With a multiple-year contract,
you’re assured of future service at today’s prices.

Parts

801P62&2002

Individuals qualified to service their own appliances

can have needed parts or accessories sent directly to
their home. The GE parts system provides access to over

47,000

fully warranted. VISA, MasterCard and Discover cards
are accepted.

andAccessories

parts... and all

C,E

Genuine Renewal Parts are

User maintenance instructions contained in this booklet
cover procedures intended to be performed by any user.

Other

servicing

service

improper servicing may cause unsafe operation.

personnel. Caution must be exercised, since

generallyshould

be referred to

quaLified

—

YOUR BUILT-IN COOKTOP

WARRANTY

Staple sales slip or

cancelled check

here. Proof of original purchase date

is needed to obtain service

under warranty.

I I

1

I

WHAT IS COVERED

WHAT IS NOT COVERED

FULL ONE-YEAR WARRANTY

For one year from date of original

purchase, we will provide, free of
charge, parts and service labor in
your home to repair or replace

parf of

of a manufacturing defect.

● Service trips to your home to

Read your Use and Care material.

If you then have any questions
about operating the product,
please contact your dealer or our
Consumer Affairs office at the
address below, or call, toll free:

GE Answer

800.626.2000
consumer information service

● Improper installation.

If you have an installation
problem, contact your dealer or
installer. You are responsible for
providing adequate electrical, gas,
exhausting and other connecting
facilities as described in the

Installation Instructions provided
with the product.

the

range

teach you how to use the product.

that fails because

Center@

any

This warranty is extended to
the original purchaser and any
succeeding owner for products
purchased for
the
Washington,
warranty is the same except that it is

LIMITED because you must pay to
ship the product to
or for the service technician’s travel
costs to your home.

All warranty service will be
provided by our Factory Service
Centers or by our authorized
Customer

normal working hours.
Should your appliance need

service, during warranty period
or beyond, call 800-GE-CARES

(800-432-2737).

● Replacement of house fuses or

● Failure of the product if it is used

● Damage to product caused by

WARRANTOR 1S

RESPONSIBLE FOR
CONSEQUENTIAL DAMAGES.

ordinaty

48 mainland states, Hawaii

D.C.

Care$’

resetting of circuit breakers.

for other than its intended
purpose or used commercially,

accident, fire, floods or acts
of God.

home use in

and

In Alaska the

_the

service

servicers during

/VOT

shop

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion

may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company

If further help is needed concerning this warranty, write:

Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225

EE!5!El

2-93 CG

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