GE JP343, JP345 Use and Care Manual

!

❑

Safety

Instructions....................s,

4

Radiant Cooktop

●

❑

Problem Solver

More questions

GE Answer Center” 800.626.2000

..............................l

?...call

3

w

Iiia

Operating Instructions, Tips

Appliance Registration .................................2

Canning Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..........6, 7

Cookware

Cooktop Comparison ....................................6

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .....................5

Surface Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

<{~~

Care and Cleaning

Radiant

Tips............................................8,

.................l

Cooktop........

. . . . . . . . . . . . . . . . . . . . . . . . . .

.

10

9

I, 12

.

.......11

‘‘Q

Iiia

Consumer Services ..................15

Important Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . 15

Model and Serial Numbers ..........................2

Removal of Packaging
Warranty

Tape........................2

........................................Back

Cover

GE Appliances

Models: JP343

JP345

164D2966P062

.

@l

HELP

Bliir_-

US

HELP YOU...

Before using your
guide carefully.

It is intended to

new cooktop properly.

Keep it

If’

write (include

How to Remove Packaging Tape

To assure no damage is done to the finish
product, the safest way to remove the packaging tape
adhesive on new appliances is an application
household
or cooking oil. Apply with
soak. Wipe dry and then apply an appliance polish to
thoroughly clean and protect the surface.

NOTE: The plastic
chrome

if it is baked on.

handy

you don’t underst~nd something or need more help.

Consumer ,4 ffairs

GE Appliances

Appliance Park
Louisville, KY

trilm

help yOLI

for answers to your

your phone number):

iiquid

dishwashing detergent, mineral oil

on cooktop parts. It cannot be removed

eooktop,

operate and maintain your

40225

a

soft cloth and allow to

~ape

must be

read this

qLiestions.

rmnoved

of’

the

of

o

from the

Write down the model and
serial numbers.

YoLI’11 find

These numbers are also on the Consumer Product
Ownership Registration Card that
cooktop. Before
these numbers

Model Number

—

Serial Number

Use these numbers in any
calls

If

you received a damaged cooktop...

lmnmiiately contact the dealer (or builder) that

you the cooktop.

Save time and money.
Before you request service...

Check

[t

lists causes of

can correct yourself.

them on a label under the cooktop.

ctime

with your

senciing

here:

conccrnirr,g

the

your cooktop.

Problem Solver in the back of [his guide.

in this

minol”

carci, please

cm-responcience

operating problems that

write

or service

sold

—

}’OU

IF YOU NEED SERVICE...

To obtain service, see the Consumer Services page in
the

back of this guide.

We’re proud

pleased.

service you receive, here are three steps to follow for

further help.

FIRST, contact the people
appliance. Explain why

cases. this will solve the problem.

of our service and want you to be

11

for some reason

yOLI

are not happy with the

who serviced your

yOLI

are not pleased. In most

NEXT, if you are still not pleased, write

details—including your phone number-to:

Manager. Consumer Relations

GE Appliances

Appliance Park
Louisville, KY

FINALLY, it’ your problem is still not resolved,

Major Appliance Consumer Action Panel

’70 North Wacker Drive

Chicago, IL

40225

60606

all

the

wrile:

—

2

When

using electrical appliances, basic safety
precautions should be followed, including the
following:

●

Have theinstallershow you

circuit breaker orfuse.

●

Use this appliance only for its intended use

thelocationofthe

Mark it for easy reference.

as described in this guide.

“

Be sure your appliance is properly installed and

grounded

by a qualified technician in accordance

with the provided installation instructions.

●

Do not attempt to repair or replace any

part of your cooktop unless it is specifically
recommended in this guide.

All

other

servicing

should be referred to a qualified technician.

●

Before performing any service, DISCONNECT

THE COOKTOP POWER SUPPLY AT THE
HOUSEHOLD DISTRIBUTION PANEL BY
REMOVING THE FUSE OR SWITCHING
OFF THE CIRCUIT BREAKER.

●

Do not leave children alone-children

should

not be left alone or unattended in an area where an

appliance is in use. They should never be allowed

to sit or stand on any part of the

appIiance.

●

Keep the hood and grease filters clean to

maintain good venting and to avoid grease fires.

●

Do not store or use combustible materials,

gasoline or other flammable vapors

and

liquids

in the vicinity of this or any other appliance.

●

Do not let cooking grease or other flammable

materials accumulate on the cooktop.

●

d A ~.

&

unit by covering the pan completely with a

Do not use water on grease fires. Never

pick up a flaming pan.

Turn the controls

off. Smother a flaming pan on surface

well-

fitting lid, cookie sheet or flat tray. Use a multi­purpose dry chemical or foam-type fire extinguisher.

Flaming grease outside a pan can be put out by
covering it with baking soda or, if available, by
using multi-purpose dry chemical or foam-type
fire extinguisher.

●

Clean

the cooktop with caution. If a wet sponge

or cloth is used to wipe spills on a hot surface unit,
be careful to avoid steam burns. Some cleansers can
produce noxious fumes if applied to a hot surface.

Cook

When the cooktop is cool, use only

Ckerne

Cleaning

brand cleaner to clean the cooktop.

Top

●

Do not allow anyone to climb, stand or hang

on

the cooktop,

c

CAUTION: ITEMS OF INTEREST TO

CHILDREN SHOULD NOT BE STORED
IN CABINETS ABOVE A

COOKTOP—

CHILDREN CLIMBING ON THE
COOKTOP TO REACH ITEMS COULD
BE SERIOUSLY INJURED.

●

Never wear loose-fitting or hanging garments

while using the appliance.

Be careful when
reaching for items stored in cabinets over the
cooktop.

FlammabIe

material could be ignited if
brought in contact with hot surface unit and may
cause severe burns.

●

Use only dry pot holders—moist

damp pot holders on hot surfaces may

resuIt

in burns from steam. Do not let
pot holders touch hot surface unit. Do not use a
towel or other bulky cloth in place of a pot holder.
Such cloths can catch tire on a hot surface unit.

●

For your safety, never use your appliance for

.

warming or heating the room.

●

Do not store flammable materials near the

cooktop.

or

●

Do not operate the radiant surface units if

the glass is broken.

Spillovers

or cleaning
solution may penetrate a broken cooktop and
create a risk of electrical shock. Contact a
qualified technician immediately should your
glass cooktop become broken.

●

Use care when touching the cooktop.

The glass surface of the cooktop will retain
heat after the controls have been turned off.

●

Do not touch the surface units.

These surfaces
may be hot enough to burn even though they are
dark in color. During and after use, do not touch,
or let clothing or other flammable materials
contact the surface units or areas nearby surface
units; allow sufficient time for cooling, first.

Potentially hot surfaces include the cooktop and

~

areas facing the cooktop.

●

When cooking pork,

follow the directions

exactly and always cook the meat to an internal

temperature of at least

170”F.

This assures that,

in the remote possibility that trichina maybe

meat,

present in the

it will be killed and the meat

will be safe to eat.

(continued next page)

3

IMPORTANT SAFETY INSTRUCTIONS

r-

●

Never leave the surface units unattended at

high heat settings.
greasy spillovers that may catch on fire.

●

Use proper pan size— Select cookware having

flat

bottoms large enough to cover the surface
unit’s heating area. The use of undersized
cookware will expose a portion of the surface unit
to direct contact and may result in ignition of
clothing. Proper relationship of cookware to
surface unit will also improve efficiency. See the
Cookware Tips section of the guide.

*

Never try to move a pan of hot fat,

a deep fat fryer. Wait until the fat is cool.

●

Only” certain types of glass, glass/ceramic,

earthenware or other glazed containers are
suitable for cooktop surface; others may break
because of the sudden change in temperature.

●

To minimize the possibility of burns,

flammable materials and spillage, the handle of a
container should be turned toward the center of
the cooktop without extending over nearby
surface units.

●

Always keep combustible wall coverings,

curtains or drapes

your cooktop.

●

Always keep dish towels, dish cloths, pot

holders and other linens

from your cooktop.

●

Do not leave paper products, cooking utensils

or food on the cooktop when not in use.

●

Avoid scratching the glass cooktop.

The cooktop can be scratched with items

such as sharp instruments, rings or other

jewelry and rivets on clothing.

●

Never use the glass cooktop surface as a

cutting board.

●

Do not place or store items on top of the glass

cooktop surface when it is not in use.

●

Be careful when placing spoons or other stirring

utensils

on glass cooktop surface when it is in use.

They may become hot and could cause bums.

~

Avoid heating an empty pan.

damage the cooktop and the pan.

●

Do not allow water, other liquids or grease

to remain on the cooktop or control panel.

●

Always heat fat slowly, and watch as it heats.

●

Clean only parts listed in this guide.

Boilovers

cause smoking and

a safe distance away from

a safe distance away

Doing so may

(cnnu@

especially

ignition of

4

●

Do

not stand on the glass cooktop.

●

Keep cooktop clean and free of accumulation

of grease or spillovers which may ignite.

●

To minimize the possibility of burns, always be

certain

that the controls for all surface units are at

the off position and the entire glass surface is cool

before attempting to clean the cooktop.

● Always keep wooden and plastic utensils

and canned food

a safe distance away from

your cooktop. They may become hot and could

cause burns.

●

N-ever heat unopened food containers.

Pressure buildup may make container burst
and cause injury.

●

Teach children not to play with controls or any

other part of the cooktop.

Q

Always turn the surface units off before

removing the cookware.

● Keep an eye on foods being fried at high or

medium high heats.

.

When

flaming foods are under the hood, turn —

the fan off. The fan, if operating, may spread
the flame.

●

Foods for frying should be as dry as possible.

Frost on frozen foods or moisture on fresh foods
can cause hot fat to bubble up and over the sides
of the pan.

@

Use little fat for effective shallow or deep-fat

frying.

Filling the pan too full of fat can cause

spillovers when food is added.

● If a combination of oils or fats will be used

in frying,

stir together before heating, or as fats

melt slowly.

●

Use a deep fat thermometer whenever possible

prevent overheating fat beyond the smoking point.

● Never leave jars or cans of fat drippings on or

near your cooktop.

●

To avoid possible damage to the cooking

surface,

do not apply Cook Top Cleaning Creme

to the glass surface when it is hot.

●

After cleaning,

use a dry cloth or paper towel to

remove all Cook Top Cleaning Creme residue.

●

Read and follow all instructions and warnings

on Cook Top Cleaning Creme labels.

SAVE THESE
INSTRUCTIONS

—

to

—

Feature Index

1 Model and Serial Numbers

(Under the cooktop)

Explained

on

patze

2

2 Control Knobs
3 Dual Surface Unit Knob
4 “UNIT ON” Indicator Light
5 Dual Surface Unit
6 Hot Surface Indicator Lights
7 Surface Unit

8

Glass Ceramic Cooktop

3,4,6,7, 12

7, 12

17

17
I

I

4,8-11

3-11

‘5

HOW DOES

THIS

COOKTOP COMPARE

TO YOUR OLD ONE?

Your new cooktop has a radiant glass ceramic cooktop.
If you are used to cooking with gas burners or electric
surface units, you will notice some differences when
you use the radiant cooktop.

The best types of cookware to use,
cool-down

[imes,

depend upon the type of burner or

plLIs

heat-up

and

surface unit you have.
The following chart will help you to understand the

differences between radiant

cooktops

and

any other

type of cooktop you may have used in the past.

—

Type of Cooktop
Radiant (Glass

Ceramic) Cooktop

o

Electric

/......,

@

\ .:)

Induction

.....:\\ \lll /,,,,.,*

=-=..

=--=-~,,>,,,,

%//,,,,,,,,

Solid

( (,, “

‘i.”

o

Gas

Coil

\\lll

J///,/

>..w,,,e

-==

,,,..===~==~=

.%,, !\.;\\,.-

Disk

-----

./’

Burners

Descri~tion

Electric coils
under a

glass-

ceramic cooktop.

Flattened metal
tubing containing
electric resistance

wire

suspended

over a drip pan.

High frequency
induction coils
under a glass
surface.

Solid cast iron
disk sealed to

cooktop surface.

Regular or sealed
gas burners use
either LP gas
or natural gas.

the

How it

Works

Heat travels to the
on the bottom for good cooking results. The glass cooktop stays hot enough to
continue cooking long
if you want cooking to stop.

Heats by direct contact with the pan and by heating the air under the pan. For
best cooking results, use good quality pans. Electric coils are more forgiving
warped pans than radiant or solid disks. Heats up quickly
change heat settings as quickly as gas or induction. Electric coils stay hot enough
to continue cooking for a short

Pans must be made of ferrous metals (metal that attracts a magnet). Heat is
produced by a magnetic circuit between
and changes
off, the glass cooktop is hot from the heat of the pan, but cooking stops right away.

Heats by direct contact with the pm, so pans must be
cooking results. Heats up and cools down more slowly than electric coils. The
disk stays hot enough to continue cooking after it is turned off. Remove the pan

from the solid disk if

Flames heat the pans directly. Pan
pans should be well balanced. Gas burners heat the pan right away and change
heat settings right away. When you turn the control off, cooking stops right

gluss

surface

after

it is turned off. Remove

heat

settings right away,

YOU

want the cooking to stop.

and

then to

time

after they

flatness

the

cookware, so pans

the

pan

from

bu[

does not

are

turned off.

the coil

like

irnd

the pan. Heats up

a gas cooktop. After turning

flat

on the bottom for good

is not critical to cooking

tnust bc

the

rcsrdts,

flat

surface

right

the

control

unit

of

away

but

away,

.

CONTROL KNOBS

At both OFF and HI the control “clicks” into position.

In a quiet kitchen, you may hear slight “clicking”
sounds—an indication that the heat settings you
selected are being maintained.

6

Switching heats to higher settings always results

in a quicker change than switching to lower settings.

low

to Set the Controls

‘-

.

=

,, ..,.

$,

k

2. Turn the knob to the desired heat setting.

Cooking Guide for Using Heat Settings

HI—Quick start for cooking; brings water to a boil.
Medium High—(Setting halfway between HI

MED) Fast fry, pan broil; maintains a fast boil on

large
MED—Sautd and brown; maintains a slow boil on

large

~Medium

LO) Cook after starting at HI; cooks with little water
in covered pan.

LO-Steam rice, cereal: maintains serving

;mperature

immering.

#

amounts of food.

amounts of food.

Low—(Setting halfway between MED and

LO

1. Grasp the control knob.

,/

and

of most foods. Slow cooking and

OFF

HI

I

al

MED

The control must be pushed in to set only from
the OFF position. When the control is in any
position other than OFF, it may be rotated without
pushing it in.

Be sure
you finish cooking.

The “UNIT ON” indicator light will glow when
any surface unit is on.

Cooktop temperatures increase with the number
of surface units that are on. With 3 or 4 units
turned on, surface temperatures are high
careful when touching the cooktop. The hot
surface indicator light will remain lit after the
surface unit is off until the surface is cool enough
to touch.

NOTE:

● At

●

● When a surface

● It is safe to place hot cookware from the

yOLI

turn the control knob to OFF when

so

be

Hl,

Medium High settings, never leave food
unattended.

spillovers

At Medium Low, LO settings, melt chocolate and

butter on small surface unit.

seen glowing red within a few seconds. The red
glow will turn on and off (cycling) to maintain the
selected heat setting. With poor cookware, you will
see frequent cycling of the unit off and on. Good,
flat cookware will minimize the cycling. See the
Surface Cookware Tips section.

surface on the glass ceramic surface when it is cool

Boilovers

may catch on fire.

cause smoking; greasy

unit

is turned on, the unit can be

o~’en

or

Dual Surface Unit Knob

The right
has 2 cooking sizes to select
from so you can match the
of the unit to the size of the
cookware you are using.

front

surface unit

size

@

o

I

@

To use the large (9 inch) surface unit, turn the COIL

SELECT knob clockwise to
control knob to the desired setting. The unit will heat
the entire area contained by the larger circle.

To use the small (6 inch) surface unit, turn the COIL

SELECT knob counterclockwise to o. Push in and
turn the control knob to the desired setting. The unit
will only heat the area inside the smaller circle.

(QI.

Push in and turn the

7

COOKWARE

TIPS

.

Types of Cookware

The following information will help you choose
cookware which will give good performance.

Stainless Steel:

Especially
sandwich bottom combines the benefits of stainless

steel

(appeiirance,

advantages of aluminum or copper (heat conduction.
even heat distribution).

Aluminum:

Good

conductivity. Aluminum residues sometimes
appear as scratches on the cooktop, but can be
removed if cleaned immediately. Because of its

low tnelting

be

Used.

Porcelain/Enamel:

Good performance only with a thick, flat, smooth
bottom. Avoid boiling dry, as porcelain can melt and
fuse to the surface.

highly rwotmended

good

with a sandwich clad bottom. The

durability and stability) with the

heaq’ weight t-ecommended

point, thin weight aluminum should not

,

How to Check Pan Performance

Use of correct cookware can affect the cooking
performance and cleaning of your cooktop.

The correct cookware reduces the temperature of
the

cookto~

spillovers burning

You must use pans with perfectly flat bottoms.

Some pans may have curved or rounded bottoms or

may be warped.

your pans you may do this
Turn your pan upside

down on the countertop,
place a ruler flat against
the pan surface. The
bottom of the pan and the

straight edge

.

should fit flush against each other all the way across.
Turn the ruler a full 360 degrees, checking for any
space between the ruler and the bottom of the pan.

surface and minimizes the chance of

onto the cooktop.

If you are unsure of the

of the ruler

.

. across the cookware bottom is

quick test.

Z?!!?

u

tlatness

of

Copper Bottom: healj ttcic~ht

(hod

perfor,nmnce, but

if

pot is allowed to boil dry. Overheated metal can
bond to glass
residue on the glass, clean immediately.

Glass-ceramic:

Poor performance. May scratch the surface.

[Jsable,

Stoneware: wt

Poor performance. May scratch the surface.

Usab]e, but not

Cast

Iron: Hot t-(?(())~~t?l(~?~de~i

Poor performance. May scratch the surface.

IJsable,

cooktops.

but not recommended.

recommended,

but not recommended.

copper may leave residue

If pot boils dry, leaving a

wt r6’cottit716~tz(le(l

t-e(-oftltnc’iz(ie(l

HJ=’-=?(-J?

Pans with rounded, curved, ridged
are not recommended.

Another simple test

in the pan. Bring the water to a
location of bubbles as the water starts to boil.

Good flat cookware will have an even distribution of
bubbles over the bottom surface area of the pan.
Bubbles localized in only a portion of the bottom
indicate uneven contact of the pan to the surface unit,
uneven heat transfer

Use pans that match the diameter of the surface
unit. Cooking performance will not be as good if
the cookware is either smaller or larger than the
surface unit.

to determine even heat distribution

m an unsuitable pan.

t-(J(’otIIIIlcJ}zc/CJ(f

.U%==

or

warped bottoms

to

tmt

one inch of water

b~il

and observe the

“-

8

—

——

Mace

only dry pans on the
surface units.
lids

on

the surface units,

Do

not

place

particularly wet lids.

● We

recnmmend

that you use
only a flat-bottomed wok.
They are available at your
local retail store. The bottom

of the wok should

have the same diameter as the surface unit to insure
proper contact.

CAUTION

●

Never cook directly on the

glass. Always use cookware.

●

Do

not use woks that have

support rings. This type

of

wok will not heat

radiant surface units.

●

Some special cooking procedures require specific

on

*

cookware such as pressure cookers. deep fat fryers,
etc.

All

cookware must have flat bottoms and be the

correct size.

●

Do

,,:. ......l.:,

:::

DRAGGING’”;:

,

not slide cookware
across the cooktop because
it can scratch the glass—

OFF CENTER’

,

..

::.

W

.:

,:

;,,,..

....

.:,.... :.;:’”’ “

ik%

“;i’’’:’:’’’:chproo

foof

:“-’;’

~

\,.

9

HOME CANNING TIPS

Pots that extend beyond 1 inch of the surface unit’s
circle are not recommended for most surface cooking.

However, when canning with water-bath or pressure
canner, larger-diameter pots may be used. This is

because boiling water temperatures (even under

pressure) are not harmful to the cooktop surfaces
surrounding the surface units.

Observe the Following Points in Canning

1.

Be sure the canner fits over the center of the
surface unit.
allow the canner to be centered on the surface unit,

use smaller diameter pots for good canning results.

2. Flat-bottomed canners must be used. Do not use
canners with flanged or rippled bottoms (often
found in enamelware) because they don’t make
enough contact with the surface units and take

a long time to boil water. or heat, be careful when canning.

Flat-bottomed canners are required

[f

your cooktop or its location does not

RIGHT

m

for glass cooktops.

WRONG

+,

v,.....

/%.

“::’:<” ““

““%%.

mm

~j*’ +...,,

~li.+.

,, .:*\$

,..<;

HOWEVER, DO NOT USE LARGE DIAMETER
CANNERS OR OTHER LARGE DIAMETER POTS
FOR FRYING OR BOILING FOODS OTHER
THAN WATER. Most syrup or sauce
and

all

types of frying—cook at temperatures much
higher than boiling water. Such temperatures could
eventually harm the glass cooktop surfaces.

3. When canning, use recipes and procedures from

reputable sources. Reliable recipes and procedures
are available from the manufacturer of your canner;
manufacturers of glass jars for canning, such as
Ball and Kerr; and the United States Department of
Agriculture Extension Service.

4. Remember that canning is a process that generates

large amounts of steam. To

NOTE: If your house has low voltage, canning may
take longer than expected, even though directions
have been carefully followed. The process time will
be shortened by:

using a pressure canner, and

(1)

starting with HOT tap water for fastest

(2)

heating of large quantities of water.

mixtures—

avoid

burns from steam

—

CAUTION:

Safe canning requires that harmful
microorganisms are destroyed and that the jars
are sealed completely. When canning foods in a
water-bath canner, a gentle but steady boil must be
maintained for the required time. When canning
foods in a pressure canner, the pressure must be
maintained for the required time.

After you have adjusted the controls, it is very

important to make sure the prescribed boil or

pressure levels are maintained for the required time.
The cooktop surface units have temperature

limiters that prevent the glass cooktop from
getting too hot. If the bottom of your canner is
not flat, the surface unit can overheat, triggering
the temperature limiter to cycle the unit off for a
time. This

in

the canner.

Since you must make sure to process the canning
jars for the prescribed time, with no interruption
in processing time, you cannot can on any of the
cooktop surface units if your canner is not
flat enough.

will

stop the boil or reduce the pressure

What is a Temperature Limiter?

Every radiant surface unit has a Temperature

Limiter. The Temperature Limiter protects the

glass-ceramic surface from getting too hot.
The

TenlperatLlre

off for a time if:

●

The pan boils dry.

● The pan bottom is not

● The pan

●

There is no pan on the unit.

is

Limiter may cycle the units

flat.

off center.

10

.-

Glass Ceramic Cooktop Cleaning

Cleaning of glass ceramic

cooktops

is different from

cleaning a standard porcelain finish. To maintain and

protect

the surface of your new glass ceramic cooktop

tollow these basic steps.

Before you use the cooktop for the first time, clean it
with Cook Top Cleaning Creme. This helps protect
the top and makes clean-up easier.

DAILY CLEANING: Use only Cook Top Cleaning
Creme on

Glass

Ceramic.

For normal, light soil:

1. Rub a few drops (less is better) of Cook Top

Cleaning
paper towel. Wipe until all soil and creme

Crerne

onto the soiled area using ; damp

are

removed. Frequent cleaning leaves a protective
coating which is essential in preventing scratches
and abrasions.

Clean the surface with Cook Top Cleaning Creme
after each use.

For heavy, burned on soil:

1.

Apply a few drops of Cook Top Cleaning Creme
to the (cool) soiled area.

2. Using a damp paper towel, rub creme into the
burned on area. As with any burned on spill,

this may require some effort.

. Carefully scrape remaining soil with the razor

scraper. Hold the scraper at a 30° angle against the
ceramic surface.

4. If any soil remains, repeat the steps listed above.

For additional protection, after

all

soil has been
removed, polish the entire surface with the Cook
Top Cleaning Creme.

5. Buff with a dry paper towel.

NOTE:

● Using

a

razor scraper will not damage the surface

if the 30° angle is maintained.

●

Be sure to use a new, sharp razor scraper.

Do not use a dull or nicked blade.

● Store the razor scraper out of reach of children.

Special Care:
Sugary spillovers

syrups) or

melted plastics

(such as jellies, fudge, candy

can cause pitting of the
surface of your cooktop (not covered by the warranty)
unless the spill is removed while still hot.

Special

care should be taken when removing hot

substances.

remove the soil while the spill is

1.

Turn off all the surface units affected by the

Follow these instructions carefully and

still

hot.

spillover. Remove hot pans.

2+

Wearing an

scraper at a 30° angle to the cooktop
and scrape the hot spill to a cool area

oven

mitt, hold the razor

= : ,’~,

-~”>-;{ ‘fi:i:

,-

-

e

\

outside the surface unit.

3. With the spill in a cool area, use a dry paper towel to
remove any excess. Any spillover remaining should
be left until the surface of the cooktop has cooled.

Do not continue to use the soiled surface unit

of the spillover has been removed. Follow

the

until all

steps

under Heavy Soil to continue the cleaning process.

General Information:

As the Cook Top Cleaning Creme cleans, it
leaves a protective coating on the cooktop surface.
This coating helps to prevent build-up of mineral
deposits (water spots) and

will

make future cleaning
easier. Dishwashing detergents remove this protective
coating and therefore make the cooktop more
susceptible to staining.

To conveniently order more creme and/or
scrapers for cleaning your radiant cooktop,
please call our toll free number:
National Parts Center 800-626-2002

Creme 10 oz.
Scraper
Creme and scraper kit

# WB02X8273
#

WX5X1614

# WB64X5027

PRECAUTIONS

●

Most cleaners contain ammonia, chemicals and

abrasives which can damage the surface of your
cooktop.

for proper cleaning and protection of your glass

ceramic surface.

●

If you slide

the surface of your cooktop, they may leave

markings which appear as scratches.

happen, use the razor scraper and Cleaning Creme to
remove these markings. Failure to remove these

residues immediately may leave permanent marks.

●

Water stains (mineral deposits) are removable using

Cook Top Cleaning Creme or full strength white vinegar.

Use

only the Cook Top Cleaning Creme

aluminum or copper cookware across

metal

If this should

●

If

pots with a thin overlay of aluminum, copper
or enamel are allowed to boil dry, the overlay may
bond with the glass ceramic and leave a black
discoloration. This should be removed immediately
before heating again or the discoloration may
be permanent.

● Use of window cleaner may leave an iridescent

film on the cooktop. Cook Top Cleaning Creme
will remove this discoloration.

Read and follow all instructions and warnings
on Cook Top Cleaning Creme labels.

1

11

CARE AND CLEANING

—

Proper care and cleaning are important so your radiant
cooktop will give you efficient and satisfactory
service. If soil, mineral deposits from evaporated
water spills or metal rub-off from aluminum

cookware

cooktop surface and cause permanent discoloration.

is not removed, it will burn on the glass

Control Knobs

The control knobs may be removed for easier
cleaning.

Before removing the knobs for cleaning,

note that the knobs are in the proper OFF position.
When replacing the knobs, check the OFF position
to insure proper placement.

The knob stem has a groove in each side. The groove
on one side has a spring clip. The other groove is
clear (see illustration). When removing the knob,
it may be helpful to slip a thin cloth (such as a
handkerchief) or a piece of string under and around
the knob edge and pull up. Check the inside of the
knob and

Wash the knobs in soap and

hot water solution but do not soak.
Replace the knob by fitting the molded rib inside

the knob into the clear groove on the stem.

find

the molded rib.

water or a vinegar and

please

Follow these directions carefully in caring for your
cooktop to assure safe and proper maintenance.

Be

sure that the surface unit control knobs are

turned off and that the entire cooktop is cool
before cleaning.

a hot cooktop. The
health and can chemically attack the glass surface.

Clear Groove

in Stem

Do not use a cooktop cleaner on

futnes

can be hazardous to your

Cooktop Frame

Use the same cleaning methods as those described for the glass ceramic top
with the exception of using a scraper. Do not scrape the frame as this will
damage the metal surface.

12

PROBLEM

POSSIBLE CAUSE

SURFACE UNITS WILL NOT

MAINTAIN A ROLLING
BOIL OR FRYING RATE
IS NOT

“COOKTOP FEELS HOT

FAST

ENOUGH

FOODS COOK SLOWLY

SURFACE

{JNITS DO

NOT WORK PROPERLY

TINY SCRATCHES

may appear as cracks)

OR ABRASIONS ON
RADIANT COOKTOP
GLASS SURFACE

●

You must use pans which are absolutely flat. If light can be seen between the

pan bottom and a straight edge, the surface units

●

Pan bottoms should closely match the diameter of the surface unit selected,

●

The glass cooktop surfaces may seem hotter than you are used to.

This is normal.

●

Improper cookware being

Make

sure

flat-bottomed pans are used.

used. Pan bottoms should be flat, fairly heavy weight

wrill

not transfer heat properly.

and the same diameter as the surface unit selected.

“

Difficulty may be in the main distribution panel of your house, caused by a

blown cooktop-circuit fuse, a tripped cooktop-circuit breaker, the main fuse or
the main circuit breaker, depending on the nature of the power supply. If a
circuit breaker is involved, reset it. If the control box uses fuses, the cooktop
fuse (a cartridge-type) should be changed, BUT ONLY BY SOMEONE
FAMILIAR WITH ELECTRICAL CIRCUITS. If after performing one of these
procedures, the fuse blows or circuit breaker trips again, call for service.

NOTE: Apartment tenants or condominium owners should ask their building
management to perform this check before calling for service.

●

Cooktop surface unit controls are not properly set, or the wrong control knob

is set for the surface unit you are using.

Q

Incorrect cleaning methods have been used, cookware

with

rough bottoms
have been used, or coarse particles (salt or sand) were between the cookware
and the surface of the cooktop. Use recommended cleaning procedures, be sure
cookware bottoms and cookware are clean before use, and use cookware

u.vith

smooth bottoms. Tiny scratches are not removable but will become less visible
in time as a result of cleaning.

METAL MARKINGS
(may appear

DARK STREAKS OR SPECKS

as

scratches)

AREAS OF
DISCOLORATION

ON COOKTOP
HOT SUGAR MIXTURES/

PLASTIC MELTED TO
THE

S[JRFACE

FREQUENT CYCLING
OFF AND ON OF RADIANT
SURFACE UNITS

CONTROL KNOB
WILL NOT TURN

.f

you need more help.. call, toll free:

GE Answer Center”

S00.626.2000 consumer information service

“

Do not slide aluminum cookware across the surface. Use recommended

cleaning procedure to remove marks.

●

Incorrect cleaning materials have been used, encrusted boilovers or grease

spatters remain on the surface. Use a razor scraper and recommended
cleaning procedure.

●

Use a razor scraper and recommended cleaning procedure.

●

Marks from aluminum and copper pans as well as mineral deposits from water

or food can be removed with Cook Top Cleaning

● See the

●

Incorrect cookware used. Use only flat cookware to minimize cycling.

●

When the knob is at the OFF position, it must be pushed in before it can be

Glass

Ceramic Cooktop Cleaning section.

Creme.

turned. When the knob is at any other position, it can be turned without being
pushed in.

13

NOTES

—

14

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inf’ornlation or service.

with impaired hearing

a

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telety’pew’rilel

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Parts

andAccessories

80&626-2002

Individuals qualified to service their own

.—

appliances

Iirectly to
access to

Parts are

Discover cards are accepted.

can

have needed parts or accessories

their home. The

over 47,()()0

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warranted. VISA, Mastercard and

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parts system provides

and

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GE Genuine Renewal

sent

User maintenance instructions contained in this
booklet cover procedures intended to be performed
by any user. Other servicing generally should be
referred to qualified service personnel. Caution
must be exercised, since improper servicing may

unsafe operation.

cause

YOUR GENERAL ELECTRIC COOKTOP

WARRANTY

WHAT IS COVERED

FULL ONE-YEAR WARRANTY

For one vear from date of

purchas;, we will provide,

charge, parts and service labor
in your home to repair or replace

any

pan

of the cooktop

because of a manufacturing defect.
FULL FIVE-YEAR WARRANTY

For five years from the date of
original purchase, we will provide,

free of charge, parts and service

labor in your home to repair or
replace the glass cooktop due to:

●

Cracking of the glass cooktop

due to thermal shock

●

Discoloration of the glass cooktop

●

Wear-off of the pattern on the

glass cooktop

●

Cracking of the rubber seal

between the glass cooktop and
the cooktop edge

Staple sales slip or

cancelled check

here. Proof of original jmrchase date

is needed to obtain service

I I

oriainal
fre~

of

that fails

under warranty.

●

Burn-out of any of the radiant

surface units.

This warranty is extended to the
original purchaser and any
succeeding owner for products

purchased for ordinary home use in

the 48 mainland states, Hawaii and

D.C.

Washington,
warranty is the same except that it is

LIMITED because you must pay to

ship the product to the service shop
or for the service technician’s travel
costs to your home.

All warranty service will be

provided by our Factory Service

Centers or by our authorized

Customer Care” servicers during

normal working hours.

Should your appliance need
service, during warranty period or

beyond, call 800-GE-CARES

(800-432-2737).

In Alaska the

WHAT IS NOT COVERED

● Service trips to your home to

teach you how to use the product.

Read your Use and Care material.

If you then have any questions
about operating the product,
please contact your dealer or our
Consumer Affairs office at the
address below, or call, toll free:

GE Answer

Center@

800.626.2000
consumer information service

●

Improper installation.

If you have an installation

problem, contact your dealer or
installer. You are responsible for

providing adequate electrical,
gas, exhausting and other
connecting facilities as described

in the Installation Instructions

provided with the product.

● Replacement of house fuses or

● Damage to the glass cooktop

caused by use of cleaners other
than the cooktop creme provided
with the product.

●

Damage to the glass cooktop

caused by hardened spills of
sugary materials or melted plastic
that are not cleaned according
to the directions in the Use and
Care Guide.

● Damage to the product due to

misuse or abuse.

9

Failure of the product if it is used

for other than its intended
purpose or used commercially.

●

Damage to product caused

by accident, fire, floods or acts
of God.

WARRANTOR IS NOT

RESPONSIBLE FOR

CONSEQUENTIAL DAMAGES.

resetting of circuit breakers.

Some

states do not allow

may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.

the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion

Warrantor: General Electric Company

If further help is needed concerning this warranty, write:

Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225

%?

Recycled Paper

Parl No. 164 D2966P062

Pub No. 49-8533

7.94 CG

JP343

JP345

1

Printed in LaFayette, GA