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GE Appliances
Built-In Electric
Owner’s Manual
JP326
JP626
Cooktop
Part No. 164D3333P116-1 Pub. No. 49-8880-1 12-98 CG
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Safety Information
Safety Precautions . . . . . . . 3–5
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
Operating Instructions
Congratulations!
You Are Now Part of the GE Family.
Welcome to the GE family. We’re proud of our quality products and we are
committed to providing dependable service. You’ll see it in this easy-to-use Owner’s
Manual and you’ll hear it in the friendly voices of our customer service department.
Best of all, you’ll experience these values each time you use your cooktop. That’s
important, because your new cooktop will be part of your family for many years.
And we hope you will be part of ours for a long time to come.
We thank you for buying GE. We appreciate your purchase, and hope you will
continue to rely on us whenever you need quality appliances for your home.
Using the Surface Units . . . . . 6
Care and Cleaning
Control Knobs . . . . . . . . . . . . . 7
Surface Units . . . . . . . . . . . . . . 8
Lift-Up Cooktop . . . . . . . . . . . . 9
Troubleshooting Tips
Before You Call
For Service . . . . . . . . . . . . . . . 10
GE & You, AService Partnership.
IMPORTANT!
Fill out and return the Consumer Product Registration Card that is
packed with this product.
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label on the wire cover under the cooktop.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service under
the warranty.
READ THIS MANUAL
Inside you will find many helpful hints on how to use and maintain
your cooktop properly. Just a little preventive care on your part can
save you a great deal of time and money over the life of your cooktop.
Customer Service
Warranty . . . . . . . . . . . . . . . . 11
Service Telephone
Numbers . . . . . . . . .Back Cover
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IF YOU NEED SERVICE
You’ll find many answers to common problems in the
For Service
first, you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included in
the back section of this manual. Or you can always call the GE
Answer Center® at 800.626.2000, 24 hours a day, 7 days a week.
section. If you review our chart of
Troubleshooting Tips
Before You Call
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or
explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service
■Use this appliance only for its intended use
as described in this manual.
■Do not attempt to repair or replace any
part of your cooktop unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.
■Before performing any service, disconnect
the cooktop power supply at the household
distribution panel by removing the fuse or
switching off the circuit breaker.
■Be sure your appliance is properly installed
and grounded by a qualified technician in
accordance with the provided installation
instructions.
■Have the installer show you the location of
the circuit breaker or fuse. Mark it for easy
reference.
■Do not leave children alone—children
should not be left alone or unattended in
an area where an appliance is in use. They
should never be allowed to sit or stand on
any part of the appliance.
■Teach children not to play with the
controls or any other part of the cooktop.
CAUTION:
■
should not be stored in cabinets above
a cooktop— children climbing on the
cooktop to reach items could be seriously
injured.
■Always keep combustible wall covering,
curtains or drapes a safe distance from
your cooktop.
■Always keep dish towels, dish cloths, pot
holders and other linens a safe distance
away from your cooktop.
■Always keep wooden and plastic utensils
and canned food a safe distance away
from your cooktop.
■Never wear loose-fitting or hanging
garments while using the appliance.
Flammable material could be ignited if
brought in contact with hot surface units
and may cause severe burns.
■Use only dry pot holders—moist or damp
pot holders on hot surfaces may result in
burns from steam. Do not let pot holders
touch hot surface units. Do not use a towel
or other bulky cloth. Such cloths can catch
fire on a hot surface unit.
Items of interest to children
■Do not allow anyone to climb, stand or
hang on the cooktop.
COOK MEAT AND POULTRY THOROUGHLY…
Cook meat and poultry thoroughly—meat to at least an INTERNAL temperature of 160°F. and poultry
to at least an INTERNAL temperature of 180°F. Cooking to these temperatures usually protects against
foodborne illness.
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
SAFETY PRECAUTIONS
■For your safety, never use your appliance
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
■Do not use water on grease fires. Never pick
■Flaming grease outside a pan can be put
■When flaming foods under the hood,
■Do not let cooking grease or other
■Do not touch surface units. These surfaces
■Potentially hot surfaces include the
for warming or heating the room.
up a flaming pan. Turn the controls off.
Smother a flaming pan on a surface unit by
covering the pan completely with well
fitting lid, cookie sheet or flat tray. Use a
multi-purpose dry chemical or foam-type
extinguisher.
out by covering with baking soda or, if
available, by using a multi-purpose dry
chemical or foam-type fire extinguisher.
turn the fan on.
flammable materials accumulate on the
cooktop.
may be hot enough to burn even though
they are dark in color. During and after
use, do not touch, or let clothing or other
flammable materials contact the surface
units or areas nearby the surface units;
allow sufficient time for cooling first.
cooktop and areas facing the cooktop.
■Always turn the surface unit control to off
before removing the cookware.
■To avoid the possibility of a burn or electric
shock, always be certain that the controls
for all surface units are at off position and
all coils are cool before attempting to lift or
remove the unit.
■Do not immerse or soak removable surface
units. Do not put them in a dishwasher.
■Use proper pan size—Select cookware
having flat bottoms large enough to cover
the surface unit heating element. The use
of undersized cookware will expose a
portion of the surface unit to direct contact
and may result in ignition of clothing.
Proper relationship of cookware to burner
will also improve efficiency.
■Never leave surface units unattended at
high heat settings. Boilovers cause smoking
and greasy spillovers that may catch on fire.
■Be sure the drip pans are not covered and
are in place. Their absence during cooking
could damage cooktop parts and wiring.
■Do not use aluminum foil to line the drip
pans. Misuse could result in a shock, fire
hazard or damage to the cooktop.
■To minimize the possibility of burns,
ignition of flammable materials and
spillage, the handle of a container
should be turned toward the center of
the cooktop without extending over any
nearby surface units.
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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service
■Only certain types of glass, glass/ceramic,
earthenware or other glazed containers are
suitable for cooktop cooking; others may
break because of the sudden change in
temperature.
■Never clean the cooktop surface when it is
hot. Some cleaners produce noxious fumes
and wet cloths could cause steam burns if
used on a hot surface.
■Keep an eye on foods being fried at high
or medium high heat settings.
■Foods for frying should be as dry as
possible. Frost on frozen foods or moisture
on fresh foods can cause hot fat to bubble
up and over the sides of the pan.
■Use little fat for effective shallow or deep-fat
frying. Filling the pan too full of fat can
cause spillovers when food is added.
■If a combination of oils or fats will be used
in frying, stir together before heating, or as
fats melt slowly.
■Always heat fat slowly, and watch as it heats.
■Use a deep fat thermometer whenever
possible to prevent overheating fat beyond
the smoking point.
■Do not store flammable materials near
the cooktop.
■Keep the hood and grease filters clean to
maintain good venting and to avoid grease
fires.
■Do not store or use combustible materials,
gasoline or other flammable vapors and
liquids in the vicinity of this or any
appliance.
■Clean only parts listed in this Owner’s
Manual.
■Do not leave paper products, cooking
utensils or food on the cooktop when not
in use.
■Keep cooktop clean and free of
accumulation of grease or spillovers which
may ignite.
■Never heat unopened food containers.
Pressure buildup may make container
burst and cause injury.
■Never leave jars or cans of fat drippings on
or near your cooktop.
■Never try to move a pan of hot fat,
especially a deep fat fryer. Wait until the
fat is cool.
Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
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Using the surface units.
Throughout this manual, features and appearance may vary from your model.
How to Set
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
Not over 1 inch.
Push the knob in and turn in either
direction to the setting you want.
At both
into position. You may hear slight
sounds during cooking, indicating the
control is keeping the power level you set.
OFF
and HIthe control
clicks
clicking
Surface Cookware Tips
Use medium- or heavy-weight cookware.
Aluminum cookware conducts heat faster
than other metals. Cast-iron and coated
cast-iron cookware are slow to absorb
heat, but generally cook evenly at low to
medium heat settings. Steel pans may
cook unevenly if not combined with other
metals.
Wok Cooking
The control must be pushed in to set only
from the
is in any position other than
be rotated without pushing it in.
An indicator light will glow when
surface unit is on.
Be sure you turn the control knob to
when you finish cooking.
For best cooking results, pans should be
flat on the bottom. Match the size of the
saucepan to the size of the surface unit.
The pan should not extend over the edge
of the surface unit more than 1 inch.
OFF
position. When the control
OFF,
it may
any
OFF
Use only flat-bottomed woks.
We recommend that you use only a flat-bottomed
wok. They are available at your local retail store.
Do not use woks that have support rings.
Use of these types of woks, with or
without the ring in place, can be
dangerous.
Deep Fat Frying
Do not overfill cookware with fat that may
spill over when adding food. Frosty foods
bubble vigorously.
Placing the ring over the surface unit will
cause a build-up of heat that will damage
the porcelain cooktop. Do not try to use
such woks without the ring. You could be
seriously burned if the wok tipped over.
Watch food frying at high temperatures.
Keep cooktop and hood clean from
grease.
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Care and cleaning of the cooktop.
Be sure electrical power is off and all surfaces are cool before cleaning any part of the cooktop.
How to Remove Packaging Tape
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service
Spring
clip
Molded rib
Clear groove
To assure no damage is done to the finish
of the product, the safest way to remove
the adhesive left from packaging tape on
new appliances is an application of a
household liquid dishwashing detergent,
mineral oil or cooking oil.
Glass Control Panel
The glass control panel on your cooktop has been
tempered to withstand sudden temperature
changes during cooking. Give it the normal care
you would give any glass material.
While it is impact-resistant, avoid
scratching it to prevent it from shattering.
Control Knobs
The control knobs may be removed for easier
cleaning.
Before removing the knobs for
cleaning, please note that the knobs
are in the
the knobs, check the
insure proper placement.
OFF
position. When replacing
OFF
position to
Apply with a soft cloth and allow to soak.
Wipe dry and then apply an appliance
polish to thoroughly clean and protect
the surface.
NOTE: The plastic tape must be removed from all
chrome trim. It cannot be removed if it is baked on.
If the glass is hot, wipe up spills with a dry
cloth or paper towel. When the surface
has cooled, wash, rinse and dry it.
Alternately, when the glass is cool, spray it
with glass or window cleaner. Avoid the
use of cleaning powders or harsh
abrasives that may scratch the surface.
The knob has a groove in each side. The
groove on one side has a spring clip. The
other groove is clear. Check the inside of
the knob and find the molded rib.
Wash knobs in soap and water but do not
soak. Avoid getting water down into the
knob stem holes.
Replace the knob by fitting the molded
rib inside the knob into the clear groove
on the stem.
Brushed Chrome Cooktop
Clean the brushed chrome top with
warm, soapy water or Bon Ami® brand
cleanser. Rinse and immediately dry it
with a clean, soft cloth. Take care to dry
the surface following the “grain.”
(on some models)
To help prevent finger marks after
cleaning, spread a thin film of baby oil on
the surface or a chrome protectant may
be used to help reduce spotting or
fingerprinting. Wipe away excess oil with
a clean, soft cloth.
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Care and cleaning of the cooktop.
Surface unit
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
Receptacle
Drip pan
Surface Units
To clean the surface units, turn the
control to the highest setting for a
minute. The coils will burn off any soil.
To remove a surface unit:
To remove the drip pans for cleaning, the
surface units must be removed first.
Lift the surface unit about 1 inch above
the drip pan and pull it out.
Do not lift the surface unit more than 1
inch. If you do, it may not lie flat on the
drip pan when you plug it back in.
Repeated lifting of the surface unit more
than 1 inch above the drip pan can
permanently damage the receptacle.
Drip Pans
Remove the surface units. Then lift out
the drip pans.
For best results, clean the drip pans by
hand. Place them in a covered container
(or a plastic bag) with 1/4 cup ammonia
to loosen the soil. Then scrub with a soapfilled scouring pad if necessary. Rinse
with clean water and polish with a clean
soft cloth.
To replace a surface unit:
Replace the drip pan into the recess in
the cooktop. Make sure the opening in
the pan lines up with the receptacle.
Insert the terminals of the surface unit
through the opening in the drip pan and
into the receptacle.
Guide the surface unit into place so it
rests evenly.
Do not immerse the surface units in liquids of
any kind.
Do not clean the surface units in a dishwasher.
Do not bend the surface unit plug terminals.
Do not attempt to clean, adjust or in any way
repair the plug-in receptacle.
The drip pans may also be cleaned in a
dishwasher.
Clean the area under the drip pans
often. Built-up soil, especially grease,
may catch fire.
Do not cover the drip pans with foil. Using foil so
close to the receptacle could cause shock, fire or
damage to the cooktop.
Porcelain Enamel Cooktop
The porcelain enamel finish is sturdy but
breakable if misused. This finish is acidresistant. However, any acidic foods
spilled (such as fruit juices, tomato or
vinegar) should not be permitted to
remain on the finish.
(on some models)
If acids spill on the cooktop while it is hot, use a
dry paper towel or cloth to wipe it up right away.
When the surface has cooled, wash with soap
and water. Rinse well.
For other spills such as fat spatterings,
wash with soap and water or cleansing
powders after the surface has cooled.
Rinse well. Polish with a dry cloth.
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Lift-Up Cooktop
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service
Support rod
Be sure to secure the cooktop
support rod in the cooktop
strike catch.
Clean the area under the cooktop often. Built-up
soil, especially grease, may catch on fire.
To raise the cooktop:
Be sure all surface units are turned off
before raising the cooktop. To make
cleaning easier, the entire cooktop may
be lifted. It can be easily lifted by
removing one of the surface units and
grasping the opening of the cooktop.
Raise the support rod into place and
hook it into the bracket on the underside
of the cooktop to hold the cooktop while
cleaning. Be sure to secure the cooktop
support rod in the cooktop strike catch.
Metal Parts
Do not use steel wool, abrasives,
ammonia or commercial oven cleaners.
To safely clean surfaces; wash, rinse and
then dry with a soft cloth.
To lower the cooktop:
After cleaning under the cooktop with
hot, mild soapy water and a clean cloth,
lower the cooktop. Be careful not to
pinch your fingers. Carefully replace the
support rod and lower the cooktop. Press
into place. Make sure the strikes fit in the
catches to fasten the cooktop. Replace
the four drip pans, surface units and
control knobs.
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Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.
Problem Possible Causes What To Do
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
Surface units not
functioning properly
The surface units are • With the controls off, check to make sure the surface
not plugged in solidly. unit is plugged completely into the receptacle.
The surface unit • Check to see the correct control is set for the surface
controls improperly set. unit you are using.
The drip pans are not set • With the controls off, check to make sure the drip
securely in the cooktop. pan is in the recess in the cooktop and that the
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
opening in the pan lines up with the receptacle.
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GE Built-In Cooktop Warranty
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service
All warranty service provided by our Factory Service Centers
®
or an authorized Customer Care
technician. For service,
call 800-GE-CARES.
For The Period Of: GE Will Replace, At No Charge To You:
One Year Any part
From the date of the
original purchase
During this
and in-home service to replace the defective part.
of the cooktop which fails due to a defect in materials or workmanship.
full one-year warranty,
GE will also provide,
free of charge,
all labor
What GE Will Not Cover:
■Service trips to your home to teach you how to use
the product.
■Improper installation.
■Failure of the product if it is abused, misused, or used
for other than the intended purpose or used
commercially.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
■Replacement of house fuses or resetting of circuit
breakers.
■Damage to the product caused by accident, fire, floods
or acts of God.
■Incidental or consequential damage to personal
property caused by possible defects with this appliance.
Warrantor: General Electric Company. Louisville, KY 40225
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Service Telephone Numbers.
GE Answer Center
The GE Answer Center® is open 24 hours a day, 7 days a week.
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
In-Home Repair Service
Expert GE repair service is only a phone call away.
Special Needs Service
800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
Service Contracts
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
®
800.626.2000
800-GE-CARES (800-432-2737)
800.626.2000
800-626-2224
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
800-626-2002
Service Satisfaction
If you are not satisfied with the service you receive from GE:
First,
contact the people who serviced your appliance.
Next,
if you are still not pleased, write all the details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
Finally,
if your problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
12
Printed in LaFayette, GA
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