GE JP3021 Owner’s Manual & Installation Instructions
<![endif]>COOKTOP
<![if ! IE]><![endif]>Radiant
SAFETY INFORMATION . . . . . . . . . . 3
USING THE COOKTOP
Cooktop Features. . . . . . . . . . . . . . . . . . . . . . . 5
Radiant Glass Cooktop . . . . . . . . . . . . . . . . . . 6
Surface Elements . . . . . . . . . . . . . . . . . . . . . . . 6
Cookware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Home Canning Tips . . . . . . . . . . . . . . . . . . . . . 8
CARE AND CLEANING
INSTALLATION INSTRUCTIONS
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Pre-Installation Checklist . . . . . . . . . . . . . . . .13
Preparing the Opening . . . . . . . . . . . . . . . . . .14
Installing the Cooktop . . . . . . . . . . . . . . . . . . .15
Electrical Connections. . . . . . . . . . . . . . . . . . .16
Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
TROUBLESHOOTING TIPS. . . . . . . .18
LIMITED WARRANTY . . . . . . . . . . . . 22
ACCESSORIES . . . . . . . . . . . . . . . . . . . . 23
CONSUMER SUPPORT . . . . . . . . . . . 24
Write the model and serial numbers here:
Model #_________________
Serial # _________________
You can find them on a label under the cooktop.
OWNER’S MANUAL AND INSTALLATION INSTRUCTIONS
JP3021
ENGLISH/FRANÇAIS/ESPAÑOL
GE is a trademark of the General Electric Company. Manufactured under trademark license.
49-2000738 Rev. 0 05-20 GEA
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every GE Appliances product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration card included in the packing material.
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IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING Read all safety instructions before using the product. Failure to follow these instructions may result in fire, electrical shock, serious injury or death.
WARNING GENERAL SAFETY INSTRUCTIONS
Ŷ 8VH WKLV FRRNWRS RQO\ IRU LWV LQWHQGHG SXUSRVH DV described in this Owner’s Manual.
Ŷ %H VXUH \RXU FRRNWRS LV SURSHUO\ LQVWDOOHG DQG grounded by a qualified installer in accordance with the provided installation instructions.
Ŷ 'R QRW DWWHPSW WR UHSDLU RU UHSODFH DQ\ SDUW RI \RXU cooktop unless it is specifically recommended in this manual. All other servicing should be performed by a qualified technician.
Ŷ %HIRUH SHUIRUPLQJ DQ\ VHUYLFH XQSOXJ WKH FRRNWRS or disconnect the power supply at the household distribution panel by removing the fuse or switching off the circuit breaker.
Ŷ 'R QRW OHDYH FKLOGUHQ DORQH FKLOGUHQ VKRXOG QRW be left alone or unattended in an area where the cooktop is in use. They should never be allowed to climb, sit or stand on any part of the cooktop.
Ŷ 
CAUTION 'R QRW VWRUH LWHPV RI LQWHUHVW WR
FKLOGUHQ DERYH WKH FRRNWRS FKLOGUHQ FOLPELQJ RQ WKH cooktop to reach items could be seriously injured.
Ŷ 8VH RQO\ GU\ SRW KROGHUV PRLVW RU GDPS SRW holders on hot surfaces may result in burns from
VWHDP 'R QRW OHW SRW KROGHUV WRXFK KRW VXUIDFH
XQLWV RU KHDWLQJ HOHPHQWV 'R QRW XVH D WRZHO RU other bulky cloth in place of pot holders.
Ŷ 1HYHU XVH \RXU FRRNWRS IRU ZDUPLQJ RU KHDWLQJ WKH room.
Ŷ 'R QRW WRXFK VXUIDFH HOHPHQWV 7KHVH VXUIDFHV may be hot enough to burn even though they are
GDUN LQ FRORU 'XULQJ DQG DIWHU XVH GR QRW WRXFK or let clothing or other flammable materials contact the surface elements or areas nearby the surface elements; allow sufficient time for cooling first.
Ŷ 3RWHQWLDOO\ KRW VXUIDFHV LQFOXGH WKH FRRNWRS DQG areas facing the cooktop.
Ŷ 'R QRW KHDW XQRSHQHG IRRG FRQWDLQHUV 3UHVVXUH could build up and the container could burst, causing an injury.
Ŷ &RRN PHDW DQG SRXOWU\ WKRURXJKO\ PHDW WR DW OHDVW an internal temperature of 160°F and poultry to at least an internal temperature of 180°F. Cooking
to these temperatures usually protects against foodborne illness.
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KEEP FLAMMABLE MATERIALS AWAY FROM THE COOKTOP |
WARNING |
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Failure to do so may result in fire or personal injury. |
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Ŷ 'R QRW VWRUH RU XVH IODPPDEOH PDWHULDOV QHDU the cooktop, including paper, plastic, pot holders,
linens, wall coverings, curtains, drapes and gasoline or other flammable vapors and liquids.
Ŷ 1HYHU ZHDU ORRVH ILWWLQJ RU KDQJLQJ JDUPHQWV ZKLOH using the cooktop. These garments may ignite if they contact hot surfaces causing severe burns.
Ŷ 'R QRW OHW FRRNLQJ JUHDVH RU RWKHU IODPPDEOH materials accumulate in or near the cooktop. Grease on the cooktop may ignite.
<![endif]>INFORMATION SAFETY
READ AND SAVE THESE INSTRUCTIONS
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<![endif]>SAFETY INFORMATION
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING COOKTOP SAFETY INSTRUCTIONS
Ŷ ,Q WKH HYHQW RI D ILUH GR QRW XVH ZDWHU RU JUHDVH RQ
ILUHV 1HYHU SLFN XS D IODPLQJ SDQ 7XUQ WKH FRQWUROV off. Smother a flaming pan on a surface unit by covering the pan completely with a well-fitted lid,
FRRNLH VKHHW RU IODW WUD\ 8VH D PXOWL SXUSRVH GU\ chemical or a foam-type fire extinguisher.
Ŷ 1HYHU OHDYH WKH VXUIDFH XQLWV XQDWWHQGHG DW PHGLXP
RU KLJK KHDW VHWWLQJV %RLORYHUV FDXVH VPRNLQJ DQG greasy spillovers that may catch on fire.
Ŷ 1HYHU OHDYH RLO XQDWWHQGHG ZKLOH IU\LQJ ,I DOORZHG to heat beyond its smoking point, oil may ignite resulting in fire that may spread to surrounding
FDELQHWV 8VH D GHHS IDW WKHUPRPHWHU ZKHQHYHU possible to monitor oil temperature.
Ŷ 7R DYRLG VSLOORYHU DQG ILUH XVH D PLQLPXP DPRXQW of oil when shallow pan-frying and avoid cooking frozen foods with excessive amounts of ice.
Ŷ 8VH WKH SURSHU SDQ VL]H VHOHFW FRRNZDUH KDYLQJ flat bottoms large enough to cover the surface heating element. The use of undersized cookware will expose a portion of the surface unit to direct
FRQWDFW DQG PD\ UHVXOW LQ LJQLWLRQ RI FORWKLQJ 3URSHU relationship of cookware to surface unit will also improve efficiency.
Ŷ 7R PLQLPL]H WKH SRVVLELOLW\ RI EXUQV LJQLWLRQ RI flammable materials and spillage, the handle of a container should be turned toward the center of the range without extending over nearby surface units.
WARNING RADIANT COOKTOP SAFETY INSTRUCTIONS
Ŷ 2QO\ FHUWDLQ W\SHV RI JODVV JODVV FHUDPLF earthenware or other glazed containers are suitable for cooktop service; others may break because of the sudden change in temperature.
Ŷ 8VH FDUH ZKHQ WRXFKLQJ WKH FRRNWRS 7KH JODVV surface of the cooktop will retain heat after the controls have been turned off.
Ŷ 'R QRW FRRN RQ D EURNHQ FRRNWRS ,I WKH JODVV cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately.
Ŷ $YRLG VFUDWFKLQJ WKH JODVV FRRNWRS 7KH FRRNWRS can be scratched with items such as knives, sharp instruments, rings or other jewelry, and rivets on clothing.
Ŷ 'R QRW SODFH RU VWRUH LWHPV WKDW FDQ PHOW RU FDWFK fire on the glass cooktop, even when it is not being used. If the cooktop is inadvertently turned on, they may ignite. Heat from the cooktop or oven vent after it is turned off may cause them to ignite also.
Ŷ 8VH FHUDPLF FRRNWRS FOHDQHU DQG QRQ VFUDWFK cleaning pad to clean the cooktop. Wait until the cooktop cools and the indicator light goes out before cleaning. A wet sponge or cloth on a hot surface can cause steam burns. Some cleaners can produce noxious fumes if applied to a hot surface. Read and follow all instructions and warnings on the cleaning cream label. NOTE: Sugary spills are an exception. They should be scraped off while still hot using an oven mitt and a scraper. See the Cleaning the Glass Cooktop section for detailed instructions.
How to Remove Protective Shipping Film and Packaging Tape
Carefully grasp a corner of the protective shipping film with your fingers and slowly peel it from the appliance
VXUIDFH 'R QRW XVH DQ\ VKDUS LWHPV WR UHPRYH WKH ILOP
Remove all of the film before using the appliance for the first time.
To assure no damage is done to the finish of the product, the safest way to remove the adhesive from packaging tape on new appliances is an application of a household liquid dishwashing detergent. Apply with a soft cloth and allow to soak.
NOTE: The adhesive must be removed from all parts. It cannot be removed if it is baked on.
READ AND SAVE THESE INSTRUCTIONS
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Cooktop Features
Throughout this manual, features and appearance may vary from your model.
<![endif]>Features Cooktop COOKTOP: THE USING
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Feature Index (Features and appearances may vary.) |
Explained on page |
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<![endif]>USING THE COOKTOP:5DGLDQW*ODVV&RRNWRS6XUIDFH(OHPHQWV
Radiant Glass Cooktop
Throughout this manual, features and appearance may vary from your model.
The radiant cooktop features heating units beneath a smooth glass surface.
NOTE: A slight odor is normal when a new cooktop is used for the first time. It is caused by the heating of new parts and insulating materials and will disappear in a short time.
NOTE: On models with light-colored glass cooktops, it is normal for the cooking zones to change color when hot or cooling down. This is temporary and will disappear as glass cools to room temperature.
The surface element will cycle on and off to maintain your selected control setting.
It is safe to place hot cookware (from the oven or surface) on the glass cooktop when the surface is cool.
Even after the surface elements are turned off, the glass cooktop retains enough heat to continue cooking. To avoid overcooking, remove pans from the surface elements when the food is cooked.
Avoid placing utensils that could become hot or plastics that could melt on the surface element until it has cooled completely.
Ŷ :DWHU VWDLQV PLQHUDO GHSRVLWV DUH UHPRYDEOH XVLQJ the cleaning cream or full strength white vinegar.
Ŷ 8VH RI ZLQGRZ FOHDQHU PD\ OHDYH DQ LULGHVFHQW ILOP on the cooktop. The cleaning cream will remove this discoloration.
Ŷ 'RQ¶W VWRUH KHDY\ LWHPV DERYH WKH FRRNWRS ,I WKH\ drop onto the cooktop, they can cause damage.
Ŷ 'R QRW XVH WKH VXUIDFH DV D FXWWLQJ ERDUG
1HYHU FRRN GLUHFWO\ RQ WKH JODVV Always place the pan in the center of
Always use cookware. the surface unit you are cooking on.
'R QRW VOLGH FRRNZDUH DFURVV the cooktop because it can
VFUDWFK WKH JODVV WKH JODVV is scratch-resistant, not scratch proof.
Surface Elements
How to Set
3XVK WKH NQRE GRZQ DQG WXUQ LQ either direction to the setting you
want. When the control is in any position other than Off, it may be rotated without pushing it down.
At Off, Hi, Lo and Simmer, the control clicks into position.
You may hear slight clicking sounds during cooking, indicating the control is keeping the power level you set.
The controls for the radiant surface elements can be set anywhere between Lo or Simmer and Hi for an unlimited number of heat settings. With the infinite switch, the element cycles on and off to maintain your selected control setting.
The On indicator light will glow when any surface element is on.
A Hot Surface indicator light will glow when any radiant element is turned on and will remain on until the surface is cooled to approximately 150°F.
NOTE:
Ŷ ,W FRPHV RQ ZKHQ WKH HOHPHQW LV KRW WR WKH WRXFK Ŷ ,W VWD\V RQ HYHQ DIWHU WKH HOHPHQW LV WXUQHG RII
Ŷ ,W JORZV EULJKWO\ XQWLO WKH HOHPHQW LV FRROHG WR approximately 150°F.
Ŷ %H VXUH \RX WXUQ WKH FRQWURO NQRE WR 2II ZKHQ \RX finish cooking.
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Surface Elements (Cont.)
Dual Surface Element (on some models)
The left front surface element has 2 cooking sizes to select from so you can match the size of the element to the size of the cookware you are using.
To use the large surface element, turn the SELECTOR knob to 
3XVK GRZQ DQG WXUQ WKH FRQWURO NQRE WR WKH desired setting. The element will heat the entire area contained by the larger circle.
To use the small surface element, turn the SELECTOR knob to 
3XVK LQ DQG WXUQ FRQWURO NQRE WR WKH GHVLUHG setting. The element will only heat the area inside the smaller circle.
Surface Elements Cycle On and Off
Surface elements will cycle on and off to maintain the temperature you have selected.
All radiant surface elements have a temperature limiter that protects the glass cooktop from getting too hot.
The temperature limiter may cycle the elements off while cooking if:
ŶThe pan boils dry.
ŶThe pan bottom is not flat.
ŶThe pan is off-center.
ŶThere is no pan on the element.
<![endif]>Elements Surface RANGE: THE USING
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<![endif]>USING THE COOKTOP: Cookware for Radiant Glass Cooktop
Cookware for Radiant Glass Cooktop
The following information will help you choose cookware which will give good performance on glass cooktops.
NOTE: Follow all cookware manufacturer’s recommendations when using any type of cookware on the ceramic cooktop.
Stainless Steel:
recommended
Aluminum:
heavy weight recommended
Good conductivity. Aluminum residues sometimes appear as scratches on the cooktop but can be removed if cleaned
LPPHGLDWHO\ %HFDXVH RI LWV ORZ PHOWLQJ point, thin weight aluminum should not be used.
Copper:
recommended
Copper Bottom:
usable, but not recommended Copper may leave residues which can
appear as scratches. The residues can be removed, as long as the cooktop
is cleaned immediately. However, do not let these pots boil dry. Overheated metal can bond to glass cooktops. An overheated copper bottom pot will leave a residue that will permanently stain the cooktop if not removed immediately.
Porcelain Enamel-Covered Cast Iron:
recommended
As long as the cookware is covered completely with porcelain enamel, this cookware is recommended. Caution is recommended for cast-iron cookware that is not completely covered with smooth porcelain enamel, since it may scratch the glass ceramic cooktop.
Glass-ceramic:
usable, but not recommended
3RRU SHUIRUPDQFH 0D\ VFUDWFK WKH surface.
Stoneware:
usable, but not recommended
3RRU SHUIRUPDQFH 0D\ VFUDWFK WKH surface.
8VH SDQV WKDW PDWFK WKH GLDPHWHU RI WKH surface element. Cooking performance will not be as good if the cookware is either smaller or larger than the surface element.
Check pans for flat bottoms by using a straight edge.
3DQV ZLWK URXQGHG FXUYHG ridged or warped bottoms are not recommended.
For Best Results
Ŷ 3ODFH RQO\ GU\ SDQV RQ WKH VXUIDFH HOHPHQWV 'R QRW place lids on the surface elements, particularly wet lids. Wet pans and lids may stick to the surface when cool.
Ŷ 'R QRW XVH ZRNV WKDW KDYH VXSSRUW ULQJV 7KLV W\SH RI wok will not heat on glass surface elements.
Ŷ :H UHFRPPHQG WKDW \RX XVH RQO\ D IODW ERWWRPHG wok. They are available at your local retail store. The bottom of the wok should have the same diameter as the surface element to ensure proper contact.
Ŷ 6RPH VSHFLDO FRRNLQJ SURFHGXUHV UHTXLUH VSHFLILF cookware such as pressure cookers or deep-fat fryers. All cookware must have flat bottoms and be the correct size.
'R QRW SODFH ZHW SDQV RQ WKH JODVV FRRNWRS
'R QRW XVH ZRNV ZLWK VXSSRUW ULQJV RQ WKH JODVV FRRNWRS
8VH IODW ERWWRPHG ZRNV RQ WKH JODVV FRRNWRS
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Home Canning Tips
3RWV WKDW H[WHQG EH\RQG Ǝ RI WKH VXUIDFH HOHPHQW¶V circle are not recommended for most surface cooking. However, when canning with water-bath or pressure canner, larger-diameter pots may be used. This is because boiling water temperatures (even under pressure) are not harmful to the cooktop surfaces surrounding the surface elements.
+2:(9(5 '2 127 86( /$5*( ',$0(7(5 &$11(56 25 27+(5 /$5*( ',$0(7(5 3276 )25
Right!
Wrong!
Note: Flat-bottomed canners are required for glass cooktops.
)5<,1* 25 %2,/,1* )22'6 27+(5 7+$1 :$7(5
0RVW V\UXS RU VDXFH PL[WXUHV DQG DOO W\SHV RI IU\LQJ cook at temperatures much higher than boiling water. Such temperatures could eventually harm the glass cooktop surfaces.
%H VXUH WKH FDQQHU ILWV RYHU WKH FHQWHU RI WKH VXUIDFH element. If your cooktop or its location does not allow the canner to be centered on the surface element, use smaller-diameter pots for good canning results.
)ODW ERWWRPHG FDQQHUV PXVW EH XVHG 'R QRW XVH canners with flanged or rippled bottoms (often found in enamelware) because they don’t make enough contact with the surface elements and take a long time to boil water.
3.When canning, use recipes and procedures from reputable sources. Reliable recipes and procedures are available from the manufacturer of your canner;
PDQXIDFWXUHUV RI JODVV MDUV IRU FDQQLQJ VXFK DV %DOO
DQG .HUU EUDQG DQG WKH 8QLWHG 6WDWHV 'HSDUWPHQW RI
Agriculture Extension Service.
4.Remember that canning is a process that generates large amounts of steam. To avoid burns from steam or heat, be careful when canning.
NOTE: If your house has low voltage, canning may take longer than expected, even though directions have been carefully followed. The process time will be shortened by:
(1)using a pressure canner, and
(2)starting with HOT tap water for fastest heating of large quantities of water.
CAUTION
Ŷ 6DIH FDQQLQJ UHTXLUHV WKDW KDUPIXO PLFURRUJDQLVPV are destroyed and that the jars are sealed completely. When canning foods in a water-bath canner, a gentle but steady boil must be maintained for the required time. When canning foods in a pressure canner, the pressure must be maintained for the required time.
Ŷ $IWHU \RX KDYH DGMXVWHG WKH FRQWUROV LW LV YHU\ important to make sure the prescribed boil or pressure levels are maintained for the required time.
Ŷ 6LQFH \RX PXVW PDNH VXUH WR SURFHVV WKH FDQQLQJ jars for the prescribed time, with no interruption in processing time, do not can on any cooktop surface element if your canner is not flat.
<![endif]>Tips Canning Home RANGE: THE USING
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<![endif]>CARE AND CLEANING: Cleaning the Glass Cooktop
Cleaning the Glass Cooktop
Control Knobs
The control knobs may be removed for easier cleaning.
Make sure the knobs are in the Off positions and pull them straight off the stems for cleaning.
7KH NQREV FDQ EH ZDVKHG ZLWK VRDS DQG ZDWHU 'R QRW remove chrome accent skirt (on some models). Make sure the insides of the knobs are dry before replacing.
Replace the knobs in the Off position to ensure proper placement.
Normal Daily Use Cleaning
21/< XVH FHUDPLF FRRNWRS FOHDQHU RQ WKH JODVV cooktop. Other creams may not be as effective.
To maintain and protect the surface of your glass cooktop, follow these steps:
%HIRUH XVLQJ WKH FRRNWRS IRU WKH ILUVW WLPH FOHDQ LW with ceramic cooktop cleaner. This helps protect the top and makes cleanup easier.
2.Regular use of a ceramic cooktop cleaner will help keep the cooktop looking new.
8VH D SDSHU WRZHO RU QRQ VFUDWFK FOHDQLQJ SDG IRU ceramic cooktops to clean the entire cooktop surface.
8VH D GU\ FORWK RU SDSHU WRZHO WR UHPRYH DOO FOHDQLQJ UHVLGXH 1R QHHG WR ULQVH
NOTE: It is very important
WKDW \RX '2 127 KHDW WKH cooktop until it has been
cleaned thoroughly. Ceramic
Cooktop
Cleaner
3. Shake the cleaning cream well. Apply a few drops of |
Clean your cooktop after each spill. |
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ceramic cooktop cleaner directly to the cooktop. |
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8VH FHUDPLF FRRNWRS FOHDQHU |
Burned-On Residue
NOTE: '$0$*( WR \RXU JODVV VXUIDFH PD\ RFFXU LI \RX use scrub pads other than those recommended.
1.Allow the cooktop to cool.
2.Spread a few drops of ceramic cooktop cleaner on the entire burned residue area.
8VLQJ WKH LQFOXGHG QRQ VFUDWFK FOHDQLQJ SDG IRU ceramic cooktops, rub the residue area, applying pressure as needed.
4.If any residue remains, repeat the steps listed above as needed.
5.For additional protection, after all residue has been removed, polish the entire surface with ceramic cooktop cleaner and a paper towel.
8VH D QRQ VFUDWFK FOHDQLQJ SDG IRU ceramic cooktops.
Heavy, Burned-On Residue
1. Allow the cooktop to cool.
8VH D VLQJOH HGJH UD]RU EODGH VFUDSHU DW DSSUR[LPDWHO\ a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to the razor scraper in order to remove the residue.
3.After scraping with the razor scraper, spread a few drops of ceramic cooktop cleaner on the entire burned residue
DUHD 8VH WKH FOHDQLQJ SDG WR UHPRYH DQ\ UHPDLQLQJ residue.
4.For additional protection, after all residue has been removed, polish the entire surface with ceramic cooktop cleaner and a paper towel.
The ceramic cooktop scraper and all recommended supplies
DUH DYDLODEOH WKURXJK RXU 3DUWV &HQWHU 6HH LQVWUXFWLRQV XQGHU
³$VVLVWDQFH $FFHVVRULHV´ VHFWLRQ
NOTE: 'R QRW XVH D GXOO RU QLFNHG EODGH
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Cleaning the Glass Cooktop
Metal Marks and Scratches
%H FDUHIXO QRW WR VOLGH SRWV DQG SDQV DFURVV \RXU cooktop. It will leave metal markings on the cooktop surface.
These marks are removable using a ceramic cooktop cleaner with a non-scratch cleaning pad for ceramic cooktops.
2.If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop.
This should be removed immediately before heating again or the discoloration may be permanent.
NOTE: Carefully check the bottom of pans for roughness that would scratch the cooktop
Damage from Sugary Spills and Melted Plastic
Special care should be taken when removing hot substances to avoid permanent damage of the glass surface. Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can cause pitting of the surface of your cooktop (not covered by the warranty) unless the spill is removed while still hot. Special care should be taken when removing hot substances.
%H VXUH WR XVH D QHZ VKDUS UD]RU VFUDSHU
'R QRW XVH D GXOO RU QLFNHG EODGH
1.Turn off all surface units. Remove hot pans.
2.Wearing an oven mitt:
D 8VH D VLQJOH HGJH UD]RU EODGH VFUDSHU WR PRYH WKH spill to a cool area on the cooktop.
b.Remove the spill with paper towels.
3.Any remaining spillover should be left until the surface of the cooktop has cooled.
'RQ¶W XVH WKH VXUIDFH XQLWV DJDLQ XQWLO DOO RI WKH residue has been completely removed.
NOTE: If pitting or indentation in the glass surface has already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary.
<![endif]>Cooktop Glass the Cleaning CLEANING: AND CARE
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<![endif]>INSTALLATION INSTRUCTIONS
Installation |
Ǝ (OHFWULF &RRNWRS |
Instructions |
JP3021 |
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If you have questions, call GE Appliances at 800.GE.CARES (800.432.2737) or visit our website at: GEAppliances.com
BEFORE YOU BEGIN
Read these instructions completely and carefully.
• IMPORTANT — Save these
instructions for local inspector’s use.
• IMPORTANT — Observe all governing codes and ordinances.
•Note to Installer ± %H VXUH WR OHDYH WKHVH instructions with the Consumer.
•Note to Consumer – Keep these instructions for future reference.
3URGXFW IDLOXUH GXH WR LPSURSHU LQVWDOODWLRQ LV QRW covered under the Warranty.
WARNING This appliance must be properly grounded.
•ATTENTION INSTALLER
— ALL COOKTOPS MUST BE HARD WIRED (DIRECT WIRED) INTO AN APPROVED JUNCTION BOX. A “PLUG AND RECEPTACLE” IS NOT PERMITTED ON THESE PRODUCTS.
•Proper installation is the responsibility of the
installer and product failure due to improper installation is NOT covered under warranty.
MATERIALS YOU WILL NEED
-XQFWLRQ %R[ :LUH 1XWV
TOOLS YOU WILL NEED
3HQFLO
Saber Saw
3KLOOLSV +HDG
Screwdriver or
s 1XW 'ULYHU
s 'ULOO %LW (OHFWULF RU +DQG 'ULOO
Ruler or Straightedge
PARTS INCLUDED |
Safety Glasses |
Foam Tape |
+ROG 'RZQ %UDFNHWV |
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(2) 3" Screws |
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49-2000738 Rev. 0 |
Installation Instructions
FOR YOUR SAFETY
• )RU 3HUVRQDO 6DIHW\ UHPRYH KRXVH IXVH RU RSHQ circuit breaker before beginning installation. Failure to do so could result in serious injury or death.
• %H VXUH \RXU FRRNWRS LV LQVWDOOHG SURSHUO\ E\ D qualified installer or service technician.
•To eliminate the risk of burns or fire due to reaching over heated surface elements, cabinet storage located above the surface units should be avoided. If cabinet storage space is to be provided, the risk can be reduced by installing a range hood that projects horizontally a minimum
RI Ǝ EH\RQG WKH ERWWRP RI WKH FDELQHWV &DELQHW installation above the cooktop may be no deeper
WKDQ Ǝ
•Make sure the cabinets and wall coverings around the cooktop can withstand the temperatures (up to 200°F) generated by the cooktop.
•The cooktop should be easy to reach and lighted with natural light during the day.
•Always disconnect the electrical service to the cooktop before repairing or servicing the cooktop. This can be done by disconnecting the fuse or circuit breaker. Failure to do this could result in a dangerous or fatal shock. Know where your main disconnect switch is located. If you do not know, have your electrician show you.
ELECTRICAL REQUIREMENTS
This appliance must be supplied with the proper voltage and frequency, and connected to an individual, properly grounded branch circuit, protected by a circuit breaker or a time delay fuse as noted on name plate.
We recommend you have the electrical wiring and hookup of your cooktop connected by a qualified electrician. After installation, have the electrician show you where your main cooktop disconnect is located.
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1DWLRQDO )LUH 3URWHFWLRQ $VVRFLDWLRQ
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Quincy, MA 02269
In Canada, wiring must conform to the Canadian Electrical Code (CEC).
The cooktop conduit wiring is approved for copper wire connection only, and if you have aluminum
KRXVH ZLULQJ \RX PXVW XVH VSHFLDO 8/ DSSURYHG connectors for joining copper to aluminum. In Canada, you must use special CSA approved connectors for joining copper to aluminum.
<RX PXVW XVH D WZR ZLUH WKUHH FRQGXFWRU
VAC, 60 Hertz electrical system. A white (neutral) wire is not needed for this unit. The cooktop must be installed in a circuit that does not exceed 125 VAC nominal to ground.
Refer to the name plate on your cooktop for the KW rating for your cooktop.
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1DPH SODWH ORFDWLRQ |
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KW Rating |
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Recommended |
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KW Rating 240v |
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Circuit Size |
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208V |
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'HGLFDWHG |
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20 Amp |
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4.2 KW - 6.2 KW |
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30 Amp |
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6.3 KW - 8.3 KW |
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40 Amp |
.: .: |
8.4 KW - 10.4 |
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50 Amp |
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KW |
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<![endif]>INSTRUCTIONS INSTALLATION
49-2000738 Rev. 0 |
13 |
<![endif]>INSTALLATION INSTRUCTIONS
Installation Instructions
PRE-INSTALLATION CHECKLIST
WARNING The electrical power to the cooktop supply line must be shut off while connections are being made. Failure to do so could result in serious injury or death.
AWhen preparing cooktop opening, make sure the inside of the cabinet and the cooktop do not interfere with each other. (See section on preparing the opening.)
BRemove packaging materials and literature package from the cooktop before beginning installation.
Literature
Foam 
3DFNDJH 3DFNDJLQJ
Cooktop
C
D
E
F
G
Remove Installation Instructions from literature pack and read them carefully before you begin.
%H VXUH WR SODFH DOO OLWHUDWXUH 2ZQHU¶V
Manual, Installations, etc. in a safe place for future reference.
Make sure you have all the tools and materials you need before starting the installation of the cooktop.
Your home must provide the adequate electrical service needed to safely and properly use your cooktop. (Refer to section on electrical requirements.)
When installing your cooktop in your home, make sure all local codes and ordinances are followed exactly as stated.
Make sure the wall coverings, countertop and cabinets around the cooktop can withstand heat (up to 200°F) generated by the cooktop.
14 |
49-2000738 Rev. 0 |
Installation Instructions
PREPARING THE OPENING
1 7KH IROORZLQJ 0,1,080 FOHDUDQFH GLPHQVLRQV must be maintained.
13s MAX. depth of unprotected overhead cabinets
30s0,1 clearance from countertop to unprotected overhead surface
s0,1 clearance from cutout to side wall on the right of the unit
18s0,1 KHLJKW from countertop to nearest cabinet on either side of unit
s0,1 FOHDUDQFH from cutout to side wall on the left of the unit
If a 30s clearance between the cooking surface and overhead combustible materials or metal cabinets cannot be maintained, a minimum clearance of 24s is required and the underside of the cabinets above the cooktop must be
SURWHFWHG ZLWK QRW OHVV WKDQ s insulating millboard covered with sheet metal not less than 0.0122s thick.
2 Overall Cooktop Dimensions
s |
s |
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Cooktop |
s |
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s |
s |
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3 One and one-half inches |
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s) minimum |
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vertical clearance |
s Min. |
between the cooktop |
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bottom and any |
Vertical Clearance |
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combustible surfaces. |
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4 Optional Installations Dimensions And Clearances
To ensure accuracy, it is best to make a template when cutting the opening in he counter.
s0,1 FOHDUDQFH from cutout to left or right side walls
s width
2 of cutout s0,1 EHWZHHQ
cutout and the wall behind the cooktop
s0,1 IURP IURQW HGJH of cutout and front edge of countertop
s depth 
of cutout
Horizonta Installation With Controls at the Front
In this installation, the cooktop must be installed with the control knobs toward the front edge.
s0,1 FOHDUDQFH from cutout to left or right side walls 
2s0,1 EHWZHHQ cutout and the wall behind the cooktop
s0,1 IURP IURQW edge of cutout and front edge of countertop
s width 
of cutout
s depth of cutout
VERTICAL INSTALLATION MUST BE ORIENTED WITH CONTROLS ON THE LEFT SIDE
To eliminate the risk of burns by reaching over a heated surface, the cooktop must be installed with the controls on the left side.
In this installation, countertops must be at least 25s deep. Observe all minimum clearances at the front, rear and sides.
Make sure the wall coverings,
countertop |
Wall coverings, |
and cabinets |
cabinets and |
countertop must |
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around the |
withstand heat up |
cooktop can |
to 200°F. |
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withstand |
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heat (up |
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to 200°F) |
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generated by |
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the cooktop. |
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<![endif]>INSTRUCTIONS INSTALLATION
49-2000738 Rev. 0 |
15 |
<![endif]>INSTALLATION INSTRUCTIONS
Installation Instructions
INSTALLING THE COOKTOP
1 |
Installing the Junction Box |
4 |
Locate Mounting Parts |
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Install an approved junction box where it will be |
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On the underside of the cooktop, you will find |
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easily reached through the front of the cabinet |
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the hex screws that are noted in the diagram |
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where the cooktop will be located. The cooktop |
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below. Remove and use these hex screws to |
conduit is 4' long. |
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PRXQW WKH EUDFNHWV DW WKHVH WZR ORFDWLRQV 'R |
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not over-tighten |
Hex Screws |
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the screws. |
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Install junction box so |
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Turn bracket |
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that it can be reached |
5s Min. |
inward to avoid |
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through the front of the |
interference |
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cabinet. |
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when dropping |
%RWWRP RI &RRNWRS |
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the cooktop into |
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the countertop. |
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5 |
Insert Cooktop into Cutout |
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Insert the cooktop centered into the cutout |
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opening. Make sure the front edge of the |
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countertop is parallel to the cooktop. Make final |
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IMPORTANT: The junction box must be located |
check that all required clearances are met. |
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where it will allow considerable slack in the |
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Cooktop |
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conduit for serviceability. |
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2 Protect Surface Of Cooktop
3ODFH D WRZHO RU WDEOHFORWK RQWR WKH countertop. Lay the cooktop upside down onto the protected surface.
%RWWRP RI &RRNWRS
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6 |
Attach Hold-Down Brackets to |
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Cloth under Cooktop |
Cabinet |
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Open the cabinet door. Install the second screw |
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through the bracket and tighten. Then tighten the |
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3 |
Attach Foam Tape |
first screw. Install the 3" screw until it touches |
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the bottom of the countertop. |
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Apply the foam tape around the outer edge of |
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WKH JODVV 'R QRW RYHUODS WKH IRDP WDSH |
Cooktop |
Countertop |
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%RWWRP RI &RRNWRS |
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Foam Tape |
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Cooktop |
IMPORTANT: Turn the 3" screw until it touches |
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Glass |
WKH ERWWRP RI WKH FRXQWHUWRS 'R QRW RYHUWLJKWHQ |
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16 |
49-2000738 Rev. 0 |
Installation Instructions
INSTALLATION—ELECTRICAL CONNECTIONS
AWhen making the wire connections, use the entire length of conduit provided. The conduit must not be shortened.
BWith the cooktop in place, open the front of the cabinet door.
CInsert the wires from the conduit through the opening of the junction box.
Red |
Strain Relief Clamp |
Ground
%ODFN
DConnect the red and black leads from the cooktop conduit to the corresponding leads in the junction box.
Red
Ground wire |
%ODFN |
location |
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EOnce the connections are made, secure wires together using wire nuts.
Red
Strain Relief Clamp |
Ground %ODFN
GROUNDING INSTRUCTIONS:
The bare ground wire in the conduit is connected to the cooktop frame. Effective January 1, 1996, the National Electrical Code will not permit grounding through neutral. If used in new construction after January 1, 1996 or in a mobile home, recreational vehicle or if local codes do not permit grounding through the neutral white lead, attach the appliance grounding lead (green or copper) to the residence grounding conductor (green or bare copper) in accordance with local codes. When connecting to a 3 conductor branch circuit, if local codes permit, connect the bare ground connector lead of the cooktop to the branch circuit neutral (gray or white in color).
IMPORTANT: If the cooktop is being installed into a blind counter (one with no cabinet opening below), wire connections must be made before putting the cooktop into the cutout opening.
<![endif]>INSTRUCTIONS INSTALLATION
49-2000738 Rev. 0 |
|
<![endif]>INSTALLATION INSTRUCTIONS
Installation Instructions
CHECKLISTS
1 PRE-TEST CHECKLIST
ARemove all protective film, if present, and any stickers.
BCheck to be sure that all wiring is secure and not pinched or in contact with moving parts.
CCheck level of appliance.
DCheck that the cooktop is properly grounded.
2 OPERATION CHECKLIST
ARemovesurface. all items from the top of the cooktop
BTurn on the power to the cooktop. Verify that all surface burners operate properly.
CCheck that the circuit breaker is not tripped nor the house fuse blown.
DCheck that conduit is securely connected to the junction box.
ESee troubleshooting list.
NOTE TO ELECTRICIAN:
The power leads supplied with this appliance are UL recognized for connections to larger gauge household wiring. The insulation of these leads is rated at temperatures much higher than the temperature rating of household wiring. The current carrying capacity of a conductor
is governed by the wire gauge and also the temperature rating of the insulation around the wire.
NOTE: ALUMINUM WIRING
WARNING
•IMPROPER CONNECTION OF ALUMINUM HOUSE WIRING TO THE COPPER LEADS CAN RESULT IN A SERIOUS PROBLEM.
•Splice copper wires to aluminum wiring using special connectors designed and UL approved for joining copper to aluminum and follow the manufacturer’s recommended connector procedure closely.
NOTE: Wire used, location and enclosure of splices, etc., must conform to good wiring practice and local codes.
18 |
49-2000738 Rev. 0 |
Troubleshooting Tips ... %HIRUH \RX FDOO IRU VHUYLFH
Save time and money! Review the charts on the following pages first and you may not need to call for service. If an error occurs in the control operation, a fault code will flash in the display. Record the error code and call for service.
Problem |
Possible Cause |
What To Do |
|
Surface elements will not |
Improper cookware being used. |
8VH SDQV WKDW DUH DEVROXWHO\ IODW DQG PDWFK |
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maintain a rolling boil or |
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the diameter of the surface unit selected. |
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cooking is slow |
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Surface elements do not |
A fuse in your home may be blown or the |
Replace the fuse or reset the circuit breaker. |
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work properly |
circuit breaker tripped |
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Cooktop controls improperly set. |
Check to be sure the correct control is set for |
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the surface element you are using. |
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Tiny scratches on metal |
Incorrect cleaning methods being used. |
8VH UHFRPPHQGHG FOHDQLQJ SURFHGXUHV 6HH |
|
marks or abrasions on |
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the Cleaning the glass cooktop section. |
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radiant cooktop glass |
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Cookware with rough bottoms being used or |
To avoid scratches, use the recommended |
||
surface |
|||
coarse particles (salt or sand) were between |
cleaning procedures. Make sure bottoms |
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the cookware and the surface of the cooktop. |
of cookware are clean before use, and use |
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Cookware has been slid across the cooktop |
cookware with smooth bottoms. |
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surface. |
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Areas of discoloration |
Improper cookware being used |
Marks from aluminum and copper pans as |
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or dark streaks on the |
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well as mineral deposits from water or food |
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cooktop |
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can be removed with the cleaning cream. |
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Hot surface on a model with a light-colored |
This is normal. The surface may appear |
|
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cooktop. |
discolored when it is hot. This is temporary |
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and will disappear as the glass cools. |
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Food spillovers not cleaned before next use. |
See the Cleaning the glass cooktop section. |
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Incorrect cleaning methods |
8VH UHFRPPHQGHG FOHDQLQJ SURFHGXUHV |
|
Plastic melted to the |
Hot cooktop came into contact with plastic |
See the Glass surface – potential for |
|
surface |
placed on the hot cooktop. |
permanent damage section in the Cleaning |
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the glass cooktop section. |
|
Pitting (or indentation) of |
Hot sugar mixture spilled on the cooktop. |
Call a qualified technician for replacement. |
|
the cooktop |
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Frequent cycling off and |
Improper cookware being used |
8VH RQO\ IODW FRRNZDUH WR PLQLPL]H F\FOLQJ |
|
on of surface elements |
|
See Surface elements cycle on and off |
|
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section. |
|
Control knob will not turn |
Cooktop controls improperly set. |
When the knob is in the Off position, it must |
|
|
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be pushed in before it can be turned. When |
|
|
|
the knob is in any other position, it can be |
|
|
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turned without being pushed in. |
<![endif]>TIPS TROUBLESHOOTING
49-2000738 Rev. 0 |
19 |
Notes
20 |
49-2000738 Rev. 0 |
Notes
49-2000738 Rev. 0 |
21 |
<![endif]>LIMITED WARRANTY
<![if ! IE]><![endif]>6WDSOH\RXUUHFHLSWKHUH3URRIRIWKHRULJLQDOSXUFKDVH date is needed to obtain service under the warranty.
GE Appliances Electric Cooktop Limited Warranty
GEAppliances.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service online, visit us at GEAppliances.com/service RU FDOO *( $SSOLDQFHV DW *( &$5(6 3OHDVH have your serial number and your model number available when calling for service.
In Canada, 800.561.3344 or visit GEAppliances.ca/en/support/service-request.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.
For the period of |
GE Appliances will replace |
One year |
Any part RI WKH FRRNWRS ZKLFK IDLOV GXH WR D GHIHFW LQ PDWHULDOV RU ZRUNPDQVKLS 'XULQJ |
From the date of the |
this limited one-year warranty, GE Appliances will provide, free of charge, all labor and |
original purchase |
in-home service to replace the defective part. |
What GE Appliances will not cover:
Ŷ Service trips to your home to teach you how to use the product.
Ŷ ,PSURSHU LQVWDOODWLRQ GHOLYHU\ RU PDLQWHQDQFH
Ŷ )DLOXUH RI WKH SURGXFW LI LW LV DEXVHG PLVXVHG modified or used for other than the intended purpose or used commercially.
Ŷ 'DPDJH WR WKH JODVV FRRNWRS FDXVHG E\ XVH RI cleaners other than the recommended cleaning creams and pads.
Ŷ 'DPDJH WR WKH JODVV FRRNWRS FDXVHG E\ KDUGHQHG spills of sugary materials or melted plastic that are
not cleaned according to the directions in the Owner’s Manual.
Ŷ 5HSODFHPHQW RI KRXVH IXVHV RU UHVHWWLQJ RI FLUFXLW breakers.
Ŷ 'DPDJH WR WKH SURGXFW FDXVHG E\ DFFLGHQW ILUH floods or acts of God.
Ŷ ,QFLGHQWDO RU FRQVHTXHQWLDO GDPDJH FDXVHG E\ possible defects with this appliance.
Ŷ 'DPDJH FDXVHG DIWHU GHOLYHU\
Ŷ 3URGXFW QRW DFFHVVLEOH WR SURYLGH UHTXLUHG VHUYLFH
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for
KRPH XVH ZLWKLQ WKH 86$ ,I WKH SURGXFW LV ORFDWHG LQ DQ DUHD ZKHUH VHUYLFH E\ D *( $SSOLDQFHV $XWKRUL]HG 6HUYLFHU is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
In Canada: This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location. Some provinces do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from province to province. To know what your legal rights are, consult your local or provincial consumer affairs office.
|
Warrantor: GE Appliances, a Haier company |
Warrantor in Canada: MC Commercial |
|
/RXLVYLOOH .< |
%XUOLQJWRQ 21 / 5 % |
Extended Warranties: 3XUFKDVH D *( $SSOLDQFHV H[WHQGHG ZDUUDQW\ DQG OHDUQ DERXW VSHFLDO GLVFRXQWV WKDW DUH available while your warranty is still in effect. You can purchase it online anytime at
GEAppliances.com/extended-warranty
or call 800.626.2224 during normal business hours. GE Appliances Service will still be there after your warranty expires. In Canada: contact your local extended warranty provider.
22 |
49-2000738 Rev. 0 |
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