ge.com
Safety Instructions ....... 9-6
Operating Instructions
Control I,ock ............... 7
Cookware ................. S
Dual Stack Burner . .......... 7
Flame Size ................ 8
I,ighting a Burner ........... 7
PowerBoil r'*Burner .......... 7
Sealed Gas Burners .......... 7
Care and Cleaning
Burners and
Cooktop Electrodes ......... 10
Burner Bases .............. 10
Burner Caps and Heads ..... 10
Burner Grates ............. 11
Burner Head and
Cap Replacement .......... 11
Control Knobs .............. 9
Electrodes ................ 10
(;lass Cooktop .......... 19, 13
Porcelain Enamel Cooktop .... 9
Shipping Film and Tape ...... 9
Stainless Steel Surfaces ....... 9
j(;P328
J(;P3 3O
j<;P62S
J(;P6 _0
j<;P93
jcP94O
j(;P945
j(;P97O
J(;P975
0
0
Troubleshooting Tips ... 14, 15
Consumer Support
Consumer Support ......... 94
Product Registration (Canada) 19
Product Registration (U.S.) . . .17
Warranty (Canada) ......... 93
VL_rrantv (U.S.) ............ 22
Write the model and serial
numbers here:
Model #
Serial #
You can find them on a label
under the cooktop.
49-80358 ll-05JR
iMPORTANTSAFETYiNFORMAtiON.
READALLiNSTRUCtiONSBEFOREUSING
WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury or death.
-- Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
-- WHAT TODO IF YOUSMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch;
do not use any phone in your building.
i_i:iImmediately call your gas supplier
from a neighbor's phone. Follow the
gas supplier's instructions.
i_i:iIf you cannot reach your gas supplier,
call the fire department.
-- Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
2
ge.com
For your safety, the information in this manual must be followed to minimize the risk of fire or
explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
IMPORTANTSAFETYNOTICE
The California Safe Drinking Water and ToxicEnforcement Act requires the Governor of California to
publish a list of substances known to the state to cause cancer, birth defects or other reproductive
harm, and requires businesses to warn customers ofpotential exposure to such substances.
Gas appliances can cause minor exposure to four of these substances, namely benzene, carbon
monoxide, formaldehyde and soot, caused primarily by the incomplete combustion of natural gas or
LP fuels. Properly adjusted burners, indicated by a bluish rather than a yeflow flame, will minimize
incomplete combustion. Exposure to these substances can be minimized by venting with an open
window or using a ventilation fan or hood.
SAFETYPRECAUTIONS
Have the installer show you the location of the cooktop gas shut-off valve and how to shut it
off if necessary,
J; Hax> your cooktop installed and J;
properly grounded 1)ya qualified installer,
in accordance with the Installation
h_structions. Any adjustment and service
should be perforated only by qualified gas
cooktop installers or service technicians.
_;:Do not attempt to repair or replace any
part of your cooktop unless it is specifically N
recommended in this manual. All other
service should be refe_Ted to a qualNed
technician.
J; Locate the cooktop out of kitchen traffic
pail1 and out of drafty locations to prex_nt
pilot outag_ and poor air circulation.
J; Plug your cooktop into a 190_\_lt
grounded outlet only. Do not remox_ the
round grounding prong from the plug.
If in doubt about die grounding of die
home electrical sysmm, it is your personal
_esponsibili W and obligation m hax> an
ungrounded outlet replaced with a
properly grounded, three-prong oudet in
accordance with the National Elecuical
(;ode. Do not use an extension cord wifll
this appliance.
let the burner grates and other surfaces
cool betbre touching them or leaving
them where children can reach them.
N
Be sure all packaging materials are removed
flom the cooktop before operating it to
prevent fire or smoke damage should the
packagJ ng material ignite.
Be sine your cookmp is coriecfly adjusted
by a qualified service technician or
installer. This counmr unit, as shipped
from the t_acmtT, can only be operamd with
natural gas. Do not ttT to operate it with
I,P (bottled) gas unless you follow the
Installation Instructions packed with your
cookmp. See I,P Com>rsion Instructions.
3
IMPORTANTSAFETYINFORMATION.
READALLINSTRUCTIONSBEFOREUSING.
SAFETYPRECAUTIONS
_5_iDo not leax> children alone or unatmnded
where a cooktop is hot or in operation.
They could be sefiousN buined.
_:_Do not allow anyone to climb, stand or
hang on tile cookmp.
CAUTION: temsofinterestto
childien should not be stoIed in cabinets
abo_e a cookmp--<:hildren climbing on
file cookmp m reach imms could be
seriously injuied.
WARNING:NEVERusethis
appliance as a space heater to heat or
wam_ the room. Doing so m W result
in carbon monoxide poisoning and
ox>Hleating of file cooktop.
_{;;Always kee I) wooden and plastic utensils
and canned lbod a salb distance awav from
your cooktop.
_:;Always kee I) combustible wa]l co_ring:s,
curtains or drapes a safe distance flom
your cooktop.
E:':Never wear loose-fitting or hanging
gwnnents while using the appliance.
Be caieflll when leaching for items stoied
in cabinets ox_r the cookmp. Flammable
material could be ignited if brouOlt
in contact with flame or hot snifaces
and m W cause sex_Ie l)nTlls.
_{;_Teach children not to pl W with the
controls or any oilier part of file cookmp.
E:,IDo not store flammable mamdals near
a cooktop.
E:,:Do not store or use combustible mamfials,
gasoline or other flammable vapors and
liquids in tile viciniw of this or anv other
appliance.
E:,IDo not let cooking gTease or other
flammable mamfials accumulate near
file cooktop.
_{:_Do not operam file burner without all
burner parts in place.
_?{:_Do not clean the cookmp xvifll flammable
or x_ladle cleaning fluids.
_?{:_Do not clean the cookmp when tile
appliance is in use.
E:,:Avoid scratching die cookmp with sharp
instruments, or with fing:s and oilier
jeweh T.
_fi_,iNex_r use tile cooktop as a cutting board,
_fi_,iDo not use water on g_ease fires, Nex_r
pick up a flaming pan. Turn tim controls
off. Smother a flaming pan on a surthce
burner by co_fing file pan completely
wifll a well-fitting lid, cookie sheet or flat
uay. Use a mnltiq)m])ose di T chemica] or
fbam-tvpe fire extinguisher
Flaming giease outside a pan can be put
out by coxefing it with baking soda or, if
available, by using a nmldq)ml)ose dU
chemical or foam-type file extinguisher
q_{_For your safety, nex>r use your appliance
for wanning or heating tile room.
E:,IAlwws keep dish towels, dishcloflls, pot
holders and other linens a sad distance
flom yonr cookmp.
4
WARNING!
SURFACEBUflN£flS
Use proper pan size--avoid pans that are unstable or easily tipped. Select cookware having flat
bottoms large enough to cover burner grates. Toavoid spiflovers, make sure cookware is large
enough to contain the food properly. This will both save cleaning time and prevent hazardous
accumulations of food, since heavy spattering or spillovers left on cooktop can ignite. Use pans
with handles that can be easily,grasped and remain cooL
ge.com
E:,:Always use die LifE posit.ion when
ignidng dm top burners and make sure
tile burners haw ignited.
_:_Ne_ei lem_ tile surface bui_ners
unattended at high flame setting:s.
Boilox>rs cause smoking and greasy
spillox>rs that mW catch on file.
q_{::Use only di T pot holders--moist or damp
pot holders on hot sur12aces In W resu]t ill
burns flom steam. Do not let pot holders
come near open flames when lifting
cookwaie. Do not use a towel or odler
bulky cloth in place of a pot holden Such
cloths can catch fire on a hot burnen
_!{,:V_]len using gtass cookware, make snre
it is designed tbr cooktop cooking.
_7_::To minimize tile possibiliw of burns,
ignidon of flammable materials and
spillage, turn cool<ware handles toward
die side or back of tile cooktop without
extending ox>i adjacent burners.
_{_;AlWaYStl.lI'll tile sur12ace burner conools off"
before removing cool<ware.
E:,:Careflflly watch foods being flied at a high
flame setting.
E:,:Alwws heat 12atslowly, and watch as it heats.
may damag_ the burner grate and burner
head. Also, it may cause the burner to work
improperly. This mav cause a carbon
monoxide level abox> that allowed by
cunent standards, resnlfing in a health
hazard.
_i:,:Foods for flTing should be as dU as
possible. Fiost on flozen foods or moisulre
on flesh foods carl cause hot 12atto bubble
up and ox>I the sides of tile pan.
_i:,:Use tile least possible amount of fat for
eflOcfive shallow or deep-fi_t flTing. Filling
tile pan too fllll of I:at carl cause spillox>rs
when food is added.
_i!_ii' Use a deep 12atthermometer whenever
possible to piexent ox>flleafing fat beyond
tile smoldng point.
_:;Nexer u T to moxe a pan of hot flit,
especially a deei>fat fl?'en VVaitnnfil the
fat is cool.
_i:,:When prepaling flaming foods under file
hood, ulm file tim on.
_{:;Do not leaxe plastic items on file cooktoi>--
they may melt if left too close to tile \_nt.
_{:;Kee I) all plastics away flom tile surface
bnl_)ers.
E:,:Do not leaxe aW items on the cooktop.
Tile hot air from tile vent m W ig_ite
flammable items and will inciease pressure
ill closed containers, which may cause
fllem to burst.
E:,:If a combination of oils or 12atswill be used
in flTing, sill tog>ther before heating or as
flits melt slowlv.
_{:_Do not use a wok on the cooking surface
if"tile wok has a round metal ling that is
placed ox_i the burner grate m support
tile wok. This ling acts as a heat trap, which
_{::If you smell gas, t/lill off die gas to file
cooktop and call a qualified service
technician. Nex>r use an open flame to
locate a leak.
_::To a_oid file possibility' of a bnlxl, always be
certain that file connols for all burners are
at the off position and all grates are cool
before attempting to remo\_ them.
5
IMPORTANTSAFETYINFORMATION.
READALLINSTRUCTIONSBEFOREUSING.
SURFACEBURNERS
Adjust the top burner flame size so it does not extend beyond the edge of the cookware. Excessive
flame is hazardous.
E:,:Clean die cooktop surface wifll cant.ion.
If a wet sponge or clodl is used to wipe
spills on a hot surl_ace, be careflll to mold
steam burns. Some cleaners can produce
noxious flm3es if applied to a hot surl_ace.
NOTE: _Ajerecommend that yon mold
wiping any surfitce meas until they have
cooled. Sugar spills are file exception m
this. Please see Cleaning the glass cooktop
surface section.
q?{:_When tile cooktop is cool, use only
CE_ BRYTE _'_Ceramic Cooktop
Cleaner and tile CERAMA BRYTE _'_
Cleaning Pad to clean file cooktop.
;fi:,:To ax_id possible damage to the cooking
surface, do [lot apply cleaning cream to
file glass surl_ace when it is hot.
;_i:':After cleaning, use a dlT clofll or paper
towel to remove all cleaning cream
residue.
E:.;Read and follow all instructions and
waming:s on tim cleaning cream labels.
_{_;Nex>r clean the cooktop sni_tce when it is
hot. Some cleaners produce noxious flnnes
and wet cloths could cause smam bums if
used on a hot sni_tce.
_{_;Ne_>r leave jars or cans of tzat dlJpping:s
on or near your cooktop.
;_i:.:Don't use alnnfinum foil to line burner
bowls. Misuse could result in a fire hazard
or damag> m the cookmp.
_{_Do ,lot coxer or block the area around the
cookmp knobs. This area mnst be kept
clear for proper x>nfilafion and burner
performance.
_{_i,arge scratches or impacts to glass cookmps
can lead m broken or shattered glass.
E:.:Clean only parts lismd in fills Owner's
Manual.
COOKMEATANDPOULTRYTHOROUGHLY...
Cookmeatandpoultry thoroughly--meat to at leastanINTERNALtemperatureof 160°Fandpoultry
toat least an INTERNALtemperatureof 180°ECookingto thesetemperaturesusuallyprotectsagainst
foodbomeillness.
LPCONVERSIONKIT
Yourcooktop is shipped from the factory set to operate only with Natural Gas.
If yon wish to use your cooktop with Liquefied Petroleum (;as, you must follow the
Installation Instructions packed with your cooktop. See LP Conversion Insmlcfions.
This conversion must be performed by a qualified technician.
READANDFOLLOWTHISSAFETYINFORMATIONCAREFULLY.
SAVETHESEINSTRUCTIONS
Usingthe cooktopburners, gecom
Throughout this manual, features and appearance may vary from your model.
Control Lock (on some models)
LOCKO
CONTROLLOCK
To lock the cooktop and prevent
unwanted use, mrn the control lock knob
cotmterclockwise to LOCK.An indicator
light will glow to show that the cooktop
is locked.
How to Light a Burner
Make sm'e the control lock knob is in the
ONtOCKposition.
Yore" cooktop burnet_ ate lit by electric
ignifi(m, eliminating the need _i)r
standing pilot lights with constantly
bm'ning flames.
Push the control knob down and mrn it
to the tirE position. _Mter the bm'ner
ignites, turn the knob t() at!just the flame
size. To turn the bm'ner ofl_ tm'n the
knob clockwise as fiw as it will go, to the
OFFposition.
_: Checkto be sure the burneryou turn on is the
oneyou want touse.
X4q_en locked, the cooktop xdll sotmd
if any control knob is set to any position
other than OFF..
To mdock, mrn the control lock knob
to UNLOCK.
;;Ji::Besureyouturn thecontrolknobto OFF
when youfinish cooking.
;;Ji::In caseof apower failure,youcan light the
burners with amatch. Holda fit matchto the
burner,thenpush in and turn thecontrolknob
to the LITEposition. Useextremecaution when
fightingburnersthis way Burnersin usewhen
an e/ectncalpower failure occurswill continue
to operatenormally
;;Ji::Donot operate the burner foran extended
period of tlYnewithout cookwareon the grate.
Theflblshon thegrate maychip without
cookware to absorb thehea_
iJi::Besuretheburnersan@ratesarecoolbefore
youplaceyourhand,apotholder,cleaning
clothsorothermatena/sonthem.
Sealed GasBurners
The smallest bm'ner in the right rear
and the center burner (on sonle models)
are the simmer bm'nets. These bm'nets
can be turned down to LOor SIMMER
(depending on model) for a \'eta' low
setting. They provide precise cooking
l)etl'imnance fin" delicate too(ls such
as sauces or foods that require low
heat tot a long cooking time.
Dual Stack Burner(onsomemodels)
The extra lmge right flxmt burner has
maMmum heating and I)tedse simmer
capabiliF: It can be turned down fl'om
PewerBoiF to SIMMER fin" a wide range
of cooking applications.
PowerBoil _Burner (on some models)
The extra lmge right fl'ont burner has
special PowerBoiF settings. This feature
shouM only be used with cookware 11"
or larger in (liametet; and flames should
The medium (left rear) and the lmge
(left fl'ont) burnet_ are the general-
pml)ose bm'net_ that can be turned
down fl'om HI to LO to suit a wide range
el cooking needs.
never be allowed to extend up the sides
oI the cookware. This feature is designed
to quickly bring lmge am(rants _ffliquid
in pots 11" or larger in diameter to a boil.
7
Usingthe cooktopburners.
How to Select Flame Size
Use a flat-bottomed wok.
Forsafe handling of cookware,neverlet the
flamesextendup thesides of thecookware.
X'_atch the flame, not the knob, as xou
reduce heat. The flame size on a gas
burner should match the cookware
yo[I are rising.
Wok This Way
Werecommendthatyouusea 14-inchorsmaller
fiat-bottomedwok Theyareavailableat your
localretailstore.
Onh a fiat-bottomed wok should be used.
Make st/re the wok bottom sits flat on
the grate.
Cookware
Any flame larger than the bottom of the
cookware is wasted and onl_ ser\es to
heat the handle.
Do not use a wok support ring. Placing
the ring over the burner or grate may
catlse the burner to work improperly,
resulting in carbon monoxide levels
above allowable standards. This could
be dangerous to wmr health.
,41uminum: Medium-weight cookware is
recommended because it heats quickly
and e\ enl> Most foods brown evenly
in aluminum cook_lre. Use saucepans
with tight-fitting lids wile** cooking
with I//illiI/]tlI/] allloHnts of _;itel:
Enamelware: Under some conditions,
the ellaI/lel o_ soI/le cookware iI/av
melt. Follow cookware manufi_cmrer's
recolllmen(latiolls [()r cooldng l/]etho(ls.
Glass: The*e are avo types of glass
cookwaie: those _br ovell use only
and those tot cooktop cooldng
(saucepans, coffee and tea pots).
(;lass conducts heat xv_'_rslowly.
Cast#on: If heated slowly, most
cookware will give satisfimtory results.
Home CanningTips
Be sure the canner is centered over
the burner
To l)revent burns fl'Oln stealn or heat,
rise Carl[ion when canning.
Heatproof Glass-Ceramic: Can be used
fbr either StlliiJce or o\_ell cool_ing.
It conducts heat very slowly and cools
very slowly. Check cookwa_e
mamdimturer's directions to be sure
it ca** be used on a gas cooktop.
Stainless Steel: This metal alone has
poor heating propei_ies and is usually
combined with coppeI; aluminum
or other metals %_:"iml:)roved heat
distribution. Combination metal
cookware usually works satisflmtorily
if it is used with medium heat as the
I//ant t_i_cttlrer recoil/ill ellds,
Use recipes and l)rocedures fl'om
rel)utable sources. These are available
frOIll illantllilCtllrei's Stlch as Ball ')and
KeI'I_'_and tile Department of Agriculture
Extension Service.
8
Cam and cleaning of thecooktop, ge.com
Be sure electrical power is off and aft surfaces are cool before cleaning any part of the cooktop.
How to RemoveProtective ShippingFilm and Packaging Tape
Careflllly grasp a corner o_ the protective
shipping film with yotlr fingel_ and slowly
peel it fi'om the appliance smfi_ce. Do
not use any shall) items to remove the
film. Remove all of tile film boil)re using
tile appliance %r the fil_t time.
Control Knobs
To assure no damage is done to the finish
of the product, the saibst wlw to remove
the adhesi_v left fi'om packaging tape on
new appliances is all application of a
household liquid dishwashing detergent.
Apply %ill a soft doth and alls)w to soak.
NOTE."Theadhesivemustbe removedfrom
aflparts beforeus/bgthe cooktop,lt cannotbe
removedffit i_ baked on.
©
Puff the knob straight up off the stem.
The control knobs may be removed for easier
c/eanlbg.
Make sure the knobs are in tile OFF
p()siti()ns and pull them straight off tile
stems fiw cleaning.
Tile knobs can be cleaned ill a
dishwasher or they may also be washed
with soap and watel; Make sure tile insides
(sf the knobs are d_y befiwe replacing.
Replace the knobs in the OFFpositi(m
t() esIstlre pl'()peF p]ilcel//eslt.
Porcelain Enamel Cooktop(onsomemodels)
The porcelain enamel filfish is sturdy but
breakable if misused. This finish is acid-
resistnnt. Howevei; any acidic foods
spilled (such as ti'uitjuices, tomato or
vinegar) sh()uld not be pemfitted t(5
remaii_ on tile finish.
If acidsspillonthecooktopwhileit ishot,usea
d_hPapertowelorclothtowipeit upn_Thtaway
purposecleanerandwaterRinsewell.
For (sther spills such as fi_t sl)attefings ,
wash with s(sap and water (5I"an all-l)Ulp(sse
cleaner after tile SUltme has (x)oled. Rinse
well. Polish with a (h_' cloth.
Stainless Steel Surfaces (onsomemodels)
Do not use a steel wool pad; # will scratch
the surface.
To clean tile stainless steel surfi_ce,
use warm sudsy water or a stainless steel
cleaner or polish. _Mways wipe tile SUlti_ce
in the direction oI the grain. Follow the
cleaner instrucfioi_s fi)r clealfing tile
stainless steel sui'fi_ce.
T(5 inquire about i)urchasing stainless
steel ai)i)liance cleaner or polish, or to
find tile locafi(sn of a dealer (5I" Camc(5
Parts Store nearest y()u, please call 55m"
toll-free n iiillbei':
NationalPartsCenter 1.800.626.2002(I.i.8.)
ge.com(!i.8.)
vvww.GEAppliances.ca(Canada)
enthesurfacehascooled,washwithanall-
1.800.661.1616(Canada)
9
Careand cleaning ofthe cooktop.
Burners and CooktopElectrodes
CAUTION:BONOT
OPERATEABURNERWITHOUTALL
BURNERPARTSINPLACE.
Turnall controls offbefore removlbgburnerparts.
NOTE:gefi)re removing tile burner
caps and heads, remenJ)er their size
and location. Replace fl/em in the
same location after cleaning.
Tile burner assemblies should always be
kept clean. Spillove_ should be cleaned
immediately; they can clog tile openings
in tile bm'ner assemblies.
Burner Caps and Heads
Remove tile burner grates, bm'ner caps
and bm'ner heads tot easy cleaning.
NOTES:
iJi::Donotattempttoremovetheelectrodefrom
thecooktoporanyscrewsfromtheburner
headorburnerbase.
_: Donotusesteelwoolorscouringpowders
tocleantheburners.
_'_hsh bm'ner caps and bm'ner heads
in hot, soapy water and rinse with clean
framing water: Y)u may scorn" with a
plastic scotwing pad to remove bm'ned-
on food particles.
Use a sewing needle or twist tie to
tmclog tile small holes in tile bm'ner
head, if required.
To I'elllOVe btlFned-on food, soak tile
bm'ner heads in a solution of mild liquid
dish_shing detelgent and hot water for
up to 20-30 minutes, if required. For
inore stubborn stnins, use a toothbrush.
Burner Bases
Theburner bases should not be removed
for cleaning.
To clean tile burner bases, ttse soapy water
and a plastic scom'ing pad. Make sure that
no water gets into tile btlrner bases and
tile brass gas orifices.
If tile spill went inside tile bm'ner head
assembly (right fl'ont bm'ner on models
JGP945 and,lGP975), wash it under
framing water: Shake to remove any
excess water: _dr dry and make sm'e tile
small ignitor holes are open.
NOTE"Donot wash any burner parts
in a dishwasher.
Wipe clean with a damp cloth. _Mlow
them to (h T flflly heft)re using.
Cooktop Electrode
Clean this metal part
Donotdean this
whiteceramicpart
withanemeryboard
NBTE:Donotattempt toremove
theelectrodefromthecooktop.
10
Electrodes
Tile electrode of tile spark igniter is
exposed beyond tile sm'fi_ce of tile
btlFner base. _,_]/en cleaning tile cooktop,
be careflfl not to snag tile electrode of
tile spark igniter with your cleaning
cloth. Damage to tile igniter could occm:
Be careflfl not to push in any cooktop
controls while cleaning tile cooktop.
A slight electrical shock might result
which could cause you to knock over
hot cookware.
Make sm'e that tile white ceramic
electrodes in tile cooktop are clear of soil
and dry. Clean tile metal part of tile
electrode with a soft cloth. For stubborn,
hardened soil, clean tile metal portion of
tile electrode with an eme_' board. Do
not clean tile white ceramic portion ot
tile electrode with tile eme_' board. It is
acceptable to clean tile white portion of
tile electrode with a soft cloth, but not
with an eme_w board.
Befi)re reassembling the sur{i_ce bm'ne_5,
push down on each ot the white ceramic
electrodes to make sm'e they are pressed
against the bm'ner bases.
Burner Head and Cap Replacement
ge.com
Burner capproperly seated
Burner cap not properly seated
JGP940and JGP970(aftburners)
JGP933andJGP963
(right front burner only)
Burnercap
Burnerhead
Locater _lectrode
indentations base
Replace the burner head onto the
burner base, making stlre that the head is
properly oriented over the burner base
and the electrode. Make sure to place the
coFi'ect btlFner head on the coFi'ect
burner base and that the bm'ner head sits
level on the bm'ner base. The bm'ner
heads are not interchangeable.
JGP328,JGP330,JGP628,JGP630,
JGP933,JGP945,JGP963,JGP975
Stability Burnerhead Z I 1 J
charnber__
1
_ Electrode
Burnerbase
Replace the bm'ner cap onto the bm'ner
head, making sm'e to place the correct
burner cap on the correct bm'ner head.
The burner caps are not interchangeable.
_dso, make sm'e that the bm'ner caps are
properly seated on the btm_er heads.
JGP945and JGP975
(right front burner only)
Burnercap
<D
assembly
Electrode base
Orifice
Burner
Make sure thepflTsf17the burner headsmatch
theburner baseflTdentafionsand that they are
properly seatedin themby rotating theheads
until they arelevel
Burner Grates
(Onsomemodels)
"OUTSIDE.... INSIDE.... OUTSIDE"
edge edges edge
(Onsomemodels)
"INSIDE"
"OUTSIDE"edge _ "OUTSIDE"edge
Tabs
34mr cooktop has professional sb'le
grates. These grates are designed t0r
specific positions. These grates should
only be used in their proper positions;
they should not be interchanged. For
yore" convenience, the tmdersides ot
the left and fight grates are marked
"OUTSIDE" and "INSIDE", Make sm'e
that the sides marked "OUTSIDE" are
fi_dng the outer edge of the cooktop and
Make surethe slotin theburnerheadispositioned
overthe electrode. Theburner cap has three
to fourpflTs.When replacing the cap, make sure
noneof thepflTssitsin the stability chambe_
the sides marked "INSIDE" are
fi_cing each othe_: _M1grates
should touch once they are
flflly assembled on the
cooktop Stli'l'ilce,
For cooktops with three grates,
make sure that the tabs on
either side of the center grate
fit into the slots located on the
"INSIDE" edge ot the side
grates.
Make sure the hole f17the burner head assembly
is positioned over the electrode and that the burner
head is fully inserted flTside the burner base. A
small gap between the base and head is normal
I,ifl the bm'ner grates out only when
cool. Grates should be washed regularly
and, of cotlrse, after spillovers. Wash
them in the dishwasher or in hot, soapy
water and rinse with clean water: _,_l_en
replacing the grates, be sure they are
positioned securely over the burners.
_Mthough they are din'able, the grates will
gradually lose their shine, regardless of
the best care you can give them. This is
due to their continual exposure to high
temperatures. Ybu will notice this sooner
with lighter color grates.
Do not operate a bm'ner for an extended
period of time without cookware on the
grate. The finish on the grate may chip
without cookware to absorb the heat.
NOTE:Donotcleanthegratesina
self-cleaningoven.
11
Cleaningthe glass cooktopsurface, co.somo
Normal Daily Use Cleaning
ONLY use CEIL_d_JIABRYTE _'Ceranfic
Cooktop Cleaner on the glass cooktop.
Other creams ma_ not be as effective.
To maintain and protect the sudi_ce of
veto" glass cooktop, tollow these steps:
[] Betore using the cooktop fin,
the fi_t time, remoxe the burner
grates and clean the cooktop
Cleanyourcooktopafter
eachspill. UseCERAMA
BRYTE® CeramicCooktop
Cleaner.
Usea CERAMA BRYTE_ Cleaning
Pad for Ceramic Cooktops.
with CEI_d_JIA BRYTE ('_Ceramic
Cookto I) Cleaner This helps
protect the top and makes
cleanup easier
[] Daily use of CEI_d_IA BRYTE <_'
Ceramic Cooktop Cleaner will help
kee I) the cooktop looking new.
Burned-On Residue
WARNING: DAMAGE to your glass surface
may occur if you usescrub pads other than
those recommended
[] Allow the cooktop to cool.
[] Remoxe the bm'ner grates and
spread a few drops of CEIL_IA
BRYTE _' Ceramic Cooktop Cleaner
on the entire burned residue area.
Using the included CEIL_A
[]
BRYTE ' Cleaning Pad fi,r Ceramic
(_ooktops, rub the residue area,
alI))lying,, pressm'e as needed.
[] Shake the cleaning cream well.
Apply a fi_w drops of CEI_L_dVIA
BRYTE e_Ceramic Cooktop Cleaner
directly to the cooktop.
[] Use a paper towel or CEIL_4A
BRYTE _'Cleaning Pad fiw Ceramic
Cooktops to clean the entire
c()()kt() I) S/liS[;ice.
[] Use a dry cloth or paper towel
to reinove all cleaning residue.
No need to rinse.
NOTE: It/a very important that you DONOT
heat the cooktop until it has been cleaned
thomughlg
If any residue remains, repeat the
[]
steps listed above as needed.
For additional protection, after all
[]
residue has been remoxed, polish
the entire surfiwe with CEI_L_JIA
BRYTE (':Ceramic Cooktop Cleaner
and a paper towel.
The CERAMABRYTE'_3Ceramic
Cooktop Scraper and all
recommended supplies are
available through our Parts Cente_
See instructions under "ToOrder
Parts" section on next page.
NOTE:Do not use adull or
nicked blade.
12
Heavy, Burned-On Residue
[] Allow the cooktop to cool.
[] Remove the burner grates. Use a
single-edge,, razor, blade scral)er at
approximately a 45 ° angle against
the glass surfitce and scrape the
soil. It will be necessary to apply
pressure to the razor scraper in
order to I'el//ove tile residue.
After scraping with the razor
[]
scrapeI; spread a Iew drops of
CEI_.IA BRYTE _:Ceramic
Cooktop Cleaner on the entire
burned residue area. Use the
CEI{_.IA BRYTE _?Cleaning Pad to
remove any remaining residue.
For additional protection,
[]
after all residue has been
removed, polish the entire
surthce with CEI_dMA BRYTE _
Ceramic Cooktop (2leaner
and a paper towel.
Metal Marks and Scratches
Be careful not to slide pots and
[]
pans across your cooktop. It will
leave metal markings on the
cooktop surti_ce.
These marks are removable using
the CEI_d_4A BRYTE _Ceramic
Cooktop Cleaner with the CEI_L_dV]A
BRYTE '_Cleaning Pad fin" Ceramic
Cooktops.
Glasssurface--potential forpermanent damage.
ge.com
[] If pots with a thin oxerlay of
aluminum or copper are allowed
to boil du, the ovedav may leave
black discoloration on the cooktop.
This should be removed
immediately betore heating
again or the discoloration may
be pemmnent.
WARNING'. Carefullycheckthebottom of pans
forroughnessthat wou/d scratchthecooktop.
Ourtesting shows thatif you
are cooking high sugar
mixtures such asjelly or
fudge and have a spillover,
it can cause permanent
damage to the glass surface
unless the spillover is
immediately removed.
Damage from Sugary Spills and Melted Plastic
[] Tm'n off all stmti_ce bm'ne_s and, [] Any remaining spillover should be
with an oxen mitt, remoxe hot pans left tmfil the sm'li_ce of the cooktop
and grates, has cooled.
[] _A'eariilg an oven mitt:
a. Use a single-edge razor blade
scraper (CEIL_dMA BRYTE )
Ceramic Cooktop Scraper) to
move the spill to a cool area on
the cooktoi;.
b. Remove the spill with
paper towels.
] Don't use the sm'ti_ce milts again
tmtil all of the residue has been
completely removed.
NOTE:If pitting or indentationin theglass
surfacehas alreadyoccurred,the cooktopglass
will haveto be replaced Inthis case,servicewill
be necessary
ToOrder Parts
To order CEI_Dd_4A BRYTE '_Ceramic
Cookt(>p Cleaner and the cooktop
scrape_; please call ore" toll-li'ee number:
National PartsCenter 800.626.2002.
CERAMA BRYTE®Ceramic
CooktopCleaner ........... # WX70)(300
CERAMA BRYTE_ Ceramic
CooktopScraper ........... # WX70)(0302
Kit ........................ # WB64X5027
{Kit includescream andcooktopscraper)
CERAMA BRYTE_ Cleaning Padsfor
Ceramic Cooktops ......... _ WX10X350
/3
Beforeyoucall forservice...
Troubleshooting tips
Save time and money! Review the charts on these pages first
and you may not need to call for service.
Possible Causes
Burners have yellow or The combustion quality of
yellow-tippedflames burner timbres needs to be
determhled visuaJly.
ii
What To Do
• Use the illustrations below to detemfine if votu" bm'ner
flames are normal. If bm'ner flames look lifte A, call flxr
service. Nom]al bm'ner flames should h)ok like B or C,
tel)ending on the _'l)e of gas you use, With I,P gas, some
yellow tipping on outer cones is hernial.
A-Yellow flames B-Yellow tips C-Softblueflames
Callfor service on outercones Normal for natural
NormalforLPgas gas
Control knobs I_aob isn't pushed down. • To turn t]'on/the OFF l)ositiou, push the knob (lowu
will not turn and then turn.
Burners do Plug on cooktop is not • Make sure electrical l)lug, is I)lugged,, into a live, l)rol)erly
not light completely inserted in the gxx)unded outlet.
electrical outlet.
Gas supply not comaected • See the Installation Instructions that came with your
or turned on. c()()ktol).
A fuse ha your home may be • Rel)lace the tuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Burner parts not replaced • See the Careandcleaningof thecooktop section,
correctly.
The electrodes under the • See the Care andcleaningof thecooktop section,
burners axe soiled.
The white ceramic elecWodes • See the Care and cleaning of the cooktop section.
are not securely seated reader
the burners.
Cooktop is locked. • Unhwk the cooktop. See the Using the cooktop
burnerssection,
The igniter hole (on some • See the Care and cleaning of the cooktopsection.
models) is plugged.
Tickingsoundof spark Control Maob is still • Tm'n the knob out of the LITEl)ositiou to the desired
ignitm persists after ha the LITE position, settiu
burnerlights • Turn the bm'ner off and relight. ]f ticking is still
l)reseut, call fin" service.
Burner flames very hnproper air to gas ratio. • /f cookto l) is connected to I,P gas, check all steps
large or yellow in the Installation/nstrttctions that came with
VOlU" cooktop.
/4
ge.com
Cooktop makes sound
when a control knob
Possible Causes
The cooktop is locked
(on some models).
What ToDo
• Turn the control lock knob to UNLOCK.
is turned on
Scratchesoncooktop
glasssurface
Cookwa_e has been slid
across the cooktop surface,
leavhlg deposits.
Incorrect cleaning
methods being used.
Cookwa_e with rough bottoms
being used or coarse paxtides
_sah or smad) were between
the cookwa_e mad the surface
of the cooktop.
• See the Cleaning the glass cooktop surface section.
• Scratches are not removable. Tinv scratches will
become less visible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
beiore use, and use cookware with smooth bottoms.
Areas ofdiscoloration Hot surface on a model • This is normal. The stu'thce may appear discolored
on the glass cooktop with a light-colored cooktop, when it is hot. This is temporary and will disappear
surface as the glass cools.
Food spillovers not cleaned • See the Cleaningthe glass cooktop surface section.
before next use.
Plasticmelted Hot cooktop crone into • See the Glass surface--potential for permanent
to the glass cooktop contact with plastic placed damage section in the Cleaning the glass cooktop
surface on the hot cooktop, surface section.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for rel)lacemeut.
of the cooktop on the cooktop.
/5
Notes.
r _
1=
__
m
O_
16
FOR CONSUMERS IN THE UNITED STATES
GE Service Protection Plus 'M
GE, a name recognized worldwide {br qlmlity and dependability, of;_krs you
Service Protection Plus"--comprehensive protection ()n all your appliances--
No Matter What Brand!
We'll CoverAny Appliance.
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 nmnber to call
Yim xdll be completel} satisfied with ore" service protection or xou may request }ore" mone} back
on the remaining value of )ore" contract. No questions asked. It's theft simple.
Protect wmr refl'igerator, dishwasher, washer and dxTer, range, TV, VCP. and much more--any brand!
Plus there's no extra charge fi_r emergency service and low monthly financing is available. Even icemaker
co\ erage and tk_od spoilage protection is oL_bred. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Anywhere. Anytime.*
Place ,our confidence in (;E and r_dl us in the U.S. toll-free at _SUU.DZD.ZZZzt:
for n/ore illforn/atioll.
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
EO. Box 32150
Louisville, KY 40232-2150
/7
FOR CONSUMERS IN THE UNITED STATES
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence ira us.
X_'e are proud to ha_e you as a customer!
Follow
these three steps to protect your new appliance investment:
Complete and mail
your Consunler
Product Ownership
Registration today.
tLwe tile lX'_lovof
mind of knowing we
Call contact VOll ill
the unlikely exent of a
saI_ 17,modificalion.
After mailing the
registration below,
store this document
in a sail. place. It
contains intormation
you will need should
you require service.
Our serxice ll/lll]ber is
800.GE.CARES
(800.432.2737).
Model Number Serial Number
I I
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at ge.com.
Consumer Product Ownership Registration
Read your Owner's
Manual careflllly.
It will help you
opel-at{ VOIlF llew
appliance properl>
I I
I
._ (_ul h<r{
Model Number Serial Number
@
MI: Ms. M_s. Mi_
Firsl I Lasl I
SI r(!(!l I
A&ir_ ss I I I I I I I I I I I I I I I I I I I I I I I I
Apt. # ] I I
Ciw ] I I
1)au'Placed
In Use 111
Month
Appliances
General Electric Company
GE Consumer& Industrial
Louisville,KY40225
ge.com
/8
I I
1)ay I
I I E-lnailAddress*
Zip [
I _arl , I _,'){ I , I-I , , I-I , , , I
* Please proxi(le your e-mail ad(Ircss to receive, via e-mail, discounts, special oflbrs and ()tiler important
communications from (;E Appliances (G15\).
Check here if you do not want to rcceixe communications fl-om GEA's carcflllly selected partner',.
FAILURI{ T() COMPLETE AND RETI JRN TIIIS CARD D()ES N(YF DIMINISII Y()I 7R
XV.\IO_\N'IY RI(;t rFS.
For more information about (',lL\'s privacy and dala usage policT,;go to ge.com and click on
"Priv_y Policy" or call 8{},').626.2224.
Phone
Please place in envelope and mail to:
Veuillez mettre dans une enveloppe et envoyez _ :
OWNERSHIPREGiSTRATiON
P.O. BOX1780
MISSISSAUGA,ONTARIO
L4Y4G1
(FORCANADIANCOHSUMERSOHLY)
19
For Canadian
Customers
Pour ',es
Consommateurs
Canadiens
P;ease regbter your product to enab;e usto contactyou
in the remote even a safety nolice is issued for this product
Z
andtoa;owfore_icientcommunic_onunderlieterms
ofyourwarrantg,shouldthe need arise.
I
REG;S]_R ON4JNE: www.geapp;iances.ca MNLTO:
fr-
ENREGISTREMENTSUR INTERNET_.: _e_N_:e;ectreme naj.q_eN&e_ca POSTERA:
O<
[] MR./M D MRS./MME._6RSTNAME/PRENOM _LASTNAME/NOM
Z
[] MiSS/MLLE.[3 MS. _
¢¢
SrREEI-NO/N° RUE _S_rREETNAME/ RUE _AP_.NO/APR/R_
rr"
C_
QTY/V_LLE _PROVINCE, FP()S'tVALC /POSTAL
Z
LU
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AREACODE/IND. RING.y L-EPFTo-NE [E-MAiL
=1
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DIDYOU PORCHASE ASERVIC[CONTFIACI-FORTHISAPPL_NCE? YES/OUi [] IFYES/ SIOUI:EXPIPo_ON
l-
AV_7-VOUSACH_ UN CON_T DESERVi_ POURCET APPAREiL? NO/NON []
CO
Z
NAME OFSELUNGDEALER/ NOM DU MARCHAND _-
£
b-
tNSTALLATtONDAI_/DATED'tNSTALLATtON
_/A M a,J _ CORRESPONDENCE [] ENGLISH
[] idonotwishtoreceiveanypromotionaioffes regardingthisproduct.
[] Jened_sirepasrecevoird'offrespromotionneiiesconcernantceproduit.
J L
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CORRESPONDANCE [] FRAN_AiS SER_L/S_:RIE
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communiqueravecvoussijamaisonavisdes6cur_concemant
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vertudevo_egarage,si;ebesoinsenfairser_r.
P.O.BOX1780,M;SS;SSAUGA
ONTAR;O,L4Y461
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GEGasCooktopWarranty. (ForCustomersintheUnitedStates
Aft warranty service provided by our Factory Service
Centers, or an authorized Customer Care®technician.
Toschedule service, on-line, 24 hours a day, vis# us at ge.com,
or carl 800.GE.CARES(800.432.2737). lease have serial number
Staple yourreceipt here.
Proof of the original purchase
date is needed to obtain service
under the warrantz
and model number available when calling for service.
GE Will Replace:
Any part of the cooktop which tifils due to a detect in materials or workanauship.
Fromthedateof the During this limited one-year warranty,GE will also provide, free of charge, all labor
origina!purchase and related service costs to replace the cleli_cd_e part.
_: Service trips to your home to teach you how to use
the product.
iJi::Improper h_stallation, delivery or maJntenmlce.
_: Failure of the product if it is abused, misused,
or used for other thm_ the intended purpose or
used commercially.
_: Replacement of house fuses or resetting of circuit
breakers.
::Ji::Dmnage to the product caused by accident, In'e, floods
or acts of God.
)_:h_ddentaJ or co_lsequenfiaJ dmnage caused by possible
defects with this appliance.
::Ji::Damage caused after delivery.
>_:Product not accessible to provide required service.
Warranty. Any implied warranties, including the implied warranties of merchantability or fitnessfor aparticular purpose,
J XCLDSION OFIMPLIED WARRANTIES--Your sole andexclusive remedy isproduct repair asprovided hi this Limited
are limited toone year or the shortestperiod allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. If the product is located in an area where service by a GEAuthorized Servicer is not
available, you maybe responsible for a trip charge or you maybe required to bring the product to anAuthorized GE
Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not aflow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General
Warrantor: General Electric Company,Louisville, KY 40225
22
GasCooktopWarranty.(ForCustomersin Canada)
Aft warranty service provided by our Factory Service Centers
or an authorized Customer Care®technician. For service,
carl 1.800.361.3400.Please have serial number and model number
available when calling for service.
Staple yourreceipt here.
Proof of the original purchase
date is needed to obtain service
under the warrantz
i_: We Will Replace:
Any part of the cooktop which tidls due to a detect in materials or wor!unanship.
From the date of the Dudng this limited one-year warranty, GE will also proxide, free of charge, all labor
origina!purchase and related serxk'e costs to replace the delectixe part.
ii I
_: Service trips to your home to teach you how to use
the product.
iJi::hnproper h_sta]lation, delivery or maAntenmlce.
_: FaJhtre of the product if it is abused, misused,
or used for other thm_ the intended purpose or
used commercially.
::Ji::Replacement of house fuses or resetting of circuit
breakers.
!i/:Dmnage to the product caused by accident, f'tre, floods
or acts of God.
::Ji::h_cidentaJ or consequentiaJ dmnage caused by possible
defects with this applimlce.
_: Dmnage caused after delivery.
iJi::Product not accessible to provide required service.
Warranty.Any implied warranties, including the implied warranties of merchantability or fitnessfor a particular purpose,
I XCLUSION OFIMPLIED WARRANTIES--Your sole and exclusive remedyis productrepair as provided hi thisLim#ed
are limited to oneyear or theshortest period allowed by law.
_A_nTantor: CAMCO INC. ]
23
ConsumerSupport.
GEAppliancesWebsite ,,the_,.s.:go.cam
Have a question o_ need assistance with yore" appliance? Try the (;E Appliances Website 24 hom_ a day,
any clay of the }'ear! For greater comvnience and faster se_Mce, you can now download ()wner's Manuals,
order pm_s, catalogs, or even schedule seIMce onqine. Y()u can also '%sk Ore" Team of Experts _''''yore" questions,
alld SO I//tlch I/lore._ [10t Canada: www, geappliaJaces.ca
ScheduleService ,,the_,.s.:go.cam
Expe_t (;E repair sel_'ice is onl} one step awax fl'om _our do(m Get on-line and schedule _our service at }our
convenience 24 hems am da_ of the }ear! (-)r call 800.(;E.CARES (800.432.2737) during n(mnal business hom_.
In Canada, call 1,800,361,3400
RealLifeDesignStudio ,,the_.s.:go.cam
GE SUl)ports the ljni_w_al Design cancel)t--products, services and envir(mments that can be used by people of all
ages, sizes and capabilities. We recognize the need to design fin" a wide range (d ph}_sical and mental abilities and
impaim_ents. For derails of OE's Univel_al Design applications, including ldtchen design ideas tbr people with
disabilities, check out our Website today. For the hearing impaired, please call S00.TDD.GEAC (800.833.4322).
In Canada, contact: Managei; Consmner Relations, Camco, Inc.
Suite 310, 1 Factorx I,ane
Moncton, N.B. E1 C 9M3
ExtendedWarranties
Pro'chase a (;E extended warrant_ and lean* about special discounts that are available while xour warrantx is still
in eftbct. Y_m can pro'chase it on-line anydme or call 800.626.2224 dining normal business hom_. (;E Consumer
Home Services will still be there after }our *<u'rant} expires. In Canada, call 1.888.261.2133
PartsandAccessories
Individuals qualified to service their own appliances can have i)mqrs or accessories sent direcdv to their homes
(VISA, MasterCard and Discover caids aie accepted). Order on-line today, 24 hours every clay or by phone at
800.626.2002 during n(mnal business hem's.
Instructions contained in this manual cover procedures to he performed byany user. Other servicing generally should he
referred to qualified service personnel. Caution must he exercised, since improper servicing malt cause unsafe operation.
Customel_ in Canada shouM consult the yellow pages fin" the nearest Came() service centel; or call 1.888.261.3055.
ContactUs
If you are not satisfied with the service you receive fl'om GE, contact us on ore" Website with all the details
including your phone numbel; or write to: General Managel; Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
In Canada: www.geappliaJaces.ca, or write to: Direcum Consmner Relations, Camco, Inc.
Suite 310, 1 Facto* T Lane
Moncton, N.B. El(; 9M3
In the lJ.S.: go.cam
In the Ij.S.: go.cam
In the U.S.: go.cam
RegisterYourAppliance i,, the [!.s.: _O,_Om
Register your new appliance on-line-at your convenience! TimeE, I)r°duct registration, will allow for enhanced
commtmication and prompt service under the temps of'_om" >4uwanty, should the need arise. You ma_ also mail
in the preprinted registration card included in the l)acldm*_ material. In Canada: www.geappliaaaces.ca
Printed in flTe United States
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