vvvvvv.GEAppliances.com
Safety InsTtructions ........ 2-6
Operating Instructions
Cookware .................. 8
Flame Size ................. 7
To Light a Burner . .......... 7
Care and Cleaning
Burner Assembly ............. 9
Burner (;rates .............. 10
Control Knobs ............... 9
(;lass Cooktop ........... 11, 12
Porcelain Enamel Cooktop .... 10
Stainless Steel Surfaces ....... 10
Troubleshooting Tips ....... 13
Consumer Support
Canada _A'arranty ............ 15
Consumer Support .......... 16
U.S. _4'arranty .............. 14
JGP326 JGP626
JGP336 JGP636
J(;P930 j(;P960
0
0
Write the model and serial
numbers here:
Model #
Serial #
You can find them on a label
trader the cooktop.
350A4502P303 164D3333P114-6 49-887&0 09-04Jfl
IMPORTANTSAFETYINFORMATION.
READALLINSTRUCTIONSBEFOREUSING.
IMPORTANTSAFETYNOTICE
The Califomb Safe Drinking Water and ToxicEnforcement Act requires the Governor of Califomb to
publish a list of substances known to the state to cause cancer, birth defects or other reproductive
harm, and requires businesses to warn customers of potential exposure to such substances.
Gas appliances can cause minor exposure to four of these substances, namely benzene, carbon
monoxide, formaldehyde and soot, caused primarily by the incomplete combustion of natural gas or
LP fuels. Properly adjusted burners, indicated by a bluish rather than a yellow flame, will minimize
incomplete combustion. Exposure to these substances can be minimized by venting with an open
window or using a ventilation fan or hood.
WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury or death.
- Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch;
do not use any phone in your building.
Immediately call your gas supplier
from a neighbor's phone. Follow the
gas supplier's instructions.
If you cannot reach your gas supplier,
call the fire department.
- Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
®
2
GEAppliances.com
WARNING!
For your safe_ the information in this manual must be followed to minimize the risk of fire or
explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
SAFETYPRECAUflONS
Have the instafler show you the location of the cooktop gas shut-off valve and how to shut it
off ff necessary,.
Haw your cooktop installed and properly
grounded by a qualified insmlle_; in
accordance with the Installation
Instructions. Any adjusunent and selMce
should be performed only by qualified gas
cooktop installers or service technicians.
Do not attempt to repair or replace any
part of your cooktop unless it is specifically
recommended in fills mamm]. All other
service should be _efer_ed to a qualified
mchnician.
Locam fl)e cooktop out of kitchen traffic
path and out of drafty locations to pre\>nt
pilot oumg_ and poor air citvuladon.
Plug your cooktop into a 190<olt
grounded outlet only. Do not _emove
the round grounding prong flom tim
plug. If in doubt about the grounding
of the home electrical system, it is your
personal responsibility and oblig;_fion m
haxe an ungrounded outlet _eplaced with
a propedy grounded, fl)ree-prong outlet
in accordance with the Nauonal Electrical
Code. Do not use an extension cord wifll
this appliance.
Let file burner grams and other sur/_aces
cool before touching them or leaving
them where children can reach them.
Be sure all packaging materials are
removed fiom file cooktop before
operating it to pre_ent fire or smoke
damag_ should the packaging material
ignite.
Be sure your cooktop is conecflv
adjusmd by a qualified service technician
or installer This counter unit, as shipped
flom the factor T, can only be operated
wifl_ natural gas. Do not uT to operate it
with LP (bottled) gas unless you follow the
Installation Instructions packed with your
cooktop. See LP Gas Adjusunents.
3
IMPORTANTSAFETYINFORMATION.
READALLINSTRUCTIONSBEFOREUSING.
SAFETYPRECAUTIONS
Do riot ]era> children alone or unattended
where a cooktop is hot or in operation.
They could be seriously burned.
Do not allow anyone to climb, stand or
hang on tile cooktop.
CAUTION."Items of interest m children
should riot be stoied in cabinets abox> a
cooktop---<:hildren climbing on tile
cooktop to reach imms could be seriously
ir_nred.
WARNING:NEVERusethis
appliance as a space heater to heat or
warm the room. Doing so may iesuh
in carbon monoxide poisoning arid
ox>rheating of tile cooktop.
Always kee I) wooden arid plastic umnsils
arid canned food a safe distance away flora
your cooktop.
Adwws kee I) combustible wail cox>rings,
curtains or drapes a safe distance flom
your cooktop.
Ne_er wear loose-fitting or hanging
garments while using tile appliance.
Be careflll when reaching for imms stored
in cabinets ox>r the cookmp. Flammable
mamrial could be ignimd if brought in
contact "wifll flame or hot o\_n surfaces
arid m W cause sex>re bums.
Teach children riot m pl W with file conuols
or any other part of the cooktop.
For your saDtv, nexer use your appliance
tbr warming or heating tile room.
Do not store flammable mamdals near
a cooktop.
Do riot store or use combustible mamrials,
gasoline or other flammable vapors and
liquids in tile vicinity of this or any other
appliance.
Do riot let cooking grease or other
flammable matei-ia]s accumulate near
rile cooktop.
Do riot operam file burner without all
burner parts in place.
Do not place hot cookware on rile glass
cooktop (on some models). This could
cause glass to break.
Do not clean rile cookmp with flammable
or xolatile cleaning fluids.
Do riot clean tile cooktop when rile
appliance is in use.
Avoid scratching tim cookmp with slim])
insuuments, or wifll ring:s arid otherjeweh>
Ne_>r use rile cookmp as a cutting board.
Do not use water on grease fires. Never
pick up a flaming pan. Turn file conuols
off'. Smother a flaming pan on a smPace
burner by covering the pan completely with
a well-fitting lid, cookie sheet or fiat tray
Use a muldq)uq)ose &T chemical or foam-
type rile extinguisher
Flaming giease outside a pan can be put
out by covering it with baking soda oi, if
available, by using a multi-puq)ose dU
chemical or foam-type rile extinguishen
Alwws kee I) dish towels, dishcloths, pot
holders arid other linens a safe. distance
flom your cooktop.
4
GEAppliances.com
WARNING!
SURFACEBURNERS
Use proper pan size--avoid pans that are unstable or easily tipped. Select cookware having flat
bottoms large enough to cover burner grates. To avoid spiflovers, make sure cookware is large
enough to contain the food properly. This will both save cleaning time and prevent hazardous
accumulations of food, since heavy spattering or spillovers left on cooktop can ignite. Use pans
with handles that can be eas@ grasped and remain cooL
Always use die LITE posit,ion when igniting
file top burners and make sure the burners
haxe ignited.
Nexer leaxe tile surface burners
unattended at high flame setting:s.
Boilo_>5_ cause smoking and greasy
spillovers flint m W catch on fire.
Use only &T pot holders--moist or damp
pot holders on hot surfaces m W resu]t in
burns flom smam. Do ,lot let pot holders
come near open flames when lifting
cookwase. Do ,lot use a rowel or oilier
bulky cloth in place of a pot holden Such
cloths can catch fire on a hot burnen
_.Almn using glass cookware, make sHI'e it
is designed for cooktop cooking.
To minimize the possibility of burns,
ignition of flammable mamrials and
spillage, turn cookware handles toward
the side or back of the cooktop without
exmnding ox_r adjacent burners.
a]wavs t/si'll tile surlhce burner controls
off before 5emoving cookware.
Careflflly watch foods being fl-Jed at a high
flame setting.
Alwws heat fi_t slowly, and watch as it heats.
If a combination of oils 05 fats will be used
in fl?'ing, stir mg>ther before heating or as
t:ats meh slowly.
Do not use a wok on the cooking surfitce
if dse wok has a round metal ring dlat is
placed ox>r the burner gram to support
the wok. This ring acts as a heat trap, which
may damag> tile burner grate, and burner
head. Also, it may cause tile burner to work
improperly. This may cause a carbon
monoxide level abox> that allowed by
cmTent standards, resulting in a heahh
hazard.
Foods for flTing should be as d,w as
possible. Frost on flozen foods 05 moisture
on fresh foods can cause hot tht m bubble
up and ox_r flse sides of the pan.
Use file least possible amount of fat for
effective shallow 05 deep-l_at fixing. Filling
tile pan too flfll of l_atcan cause spilloxers
when food is added.
Use a deep/_at them/omemr whenever
possible to prex>nt oveflseafing fat beyond
the smoking point,
Ne_r t5T to mo\_ a pan of hot tilt,
especially a deep l_atriTer _'ait until the l_at
is cool.
Do ,lot leaxe any imms on tile cooktop.
The hot air flom tile vent m W ig_)im
flammable imms and will increase pressure
in closed containers, which may cause
them to burst.
When preparing flaming foods under the
hood, turn file l_an on.
i,arge scratches 05 impacts to glass
cooktops can lead to broken 05 shattered
glass,
5
IMPORTANTSAFETYINFORMATION.
READALLINSTRUCTIONSBEFOREUSING.
SURFACEBURNERS
Adjust the top burner flame size so # does not extend beyond the edge of the cookware. Excessive
flame is hazardous.
Do not leaxe plastic items on tile
cooktop--flley may melt if left too
close to file xent.
Kee I) all plastics away flom file sniP, tce
bnlTlers.
lfyou smell gas, ulrn off tile gas m tile
cookmp and call a qualified service
mchnician. Nexer use all open flame to
locam a leak.
To m_id tile possibility of a burn, always be
certain that tile controls for all 1)m_lers are
at tile off position and all grams are cool
before atmmpting to remove tilem.
Nexer clean tile cookmp smPace when it is
hot. Some cleaners produce noxious flnnes
and wet cloths could cause smam bni_ls if
used on a hot surface.
Nex>r leave jars or cans of/cat diJppings
oil or Ileal vonr cooktop.
Don't use aluminun_ foil to lille burner
bowls. Misuse could result in a fire hazard
or damag_ to file cooktop.
Do not cover or block tile area around tile
cookmp knobs. This area mnst be kept
clear for proper x_nfilafion and burner
performance.
Clean only parts lismd ill tills Owner's
Manual.
COOKMEATANDPOULTRYTHOROUGHLY...
Cookmeat andpoultry thoroughly--meat to at least anINTERNALtemperatureof 160°Fandpoultry to at least
anINTERNALtemperatureof 180°ECookingto thesetemperaturesusuallypretectsagainst foodbomeillness.
LPCONVERSIONKIT
Yourcooktop is shipped from the factory set to operate only with Natural Gas.
If you wish to use your cool<top witi_ Liquefied Petroleum (;as, you mnst tbllow tile
Installation Instructions packed with your cooktop. See LP (;as Adjustn/ents.
READANDFOLLOWTHISSAFETYINFORMATIONCAREFULLY.
SAVETHESEINSTRUCTIONS
Usingthe cooktopburners. CEA,,,ia.cescom
Throughout this manual, features and appearance may vary from your model.
How to Light a Burner
Besure you turn flTecontrol knob
to OFFwhen you finish cooking.
Your cooktop burne_ are lit 1)_electric
ignition, eliminating the need for
standing pilot lights with constanfl_
burning flames.
Push the control knob in and turn it
counterclockwise to the LifE position.
_MteI"the burner ignites, ttlrn tile knob to
at!lust the flanle size. To turn the burner
off, turn the knob clockwise as flu" as it
will go, to the OFF position.
Incaseofapowerfailure,youcanbghtthe
burnerswithamatch.Holda fitmatchto the
burner,thenpushinandturnthecontrolknob
totheLITEposition.Useextremecautionwhen
hghtingburnersthiswayBurnersin usewhen
anelectncalpowerfailureoccurswillcontinue
tooperatenormallg
Donotoperate the burner for an extended
period of time without cookwareon the grate.
Thefinishon the grate maychip without
cookware to absorbthehea_
Check to be surethe burneryou turn on is the
oneyou want to use.
Besuretheburnersandgratesarecoolbefore
youplaceyourhand,apotholder,cleaning
clothsorothermaterialsonthem.
Simmer and Power Burners (onsomemodels)
The left fl'ont and rear burners are best
for smaller pans and cooking operations
requiting carefully controlled simmering
conditions.
The fl'ont right burner is a high power
bm'ner fi)r larger, pans and first, boilino
operations.
How to Select Flame Size
Forsafe handling of cookware,neverlet the
flamesextend up thesidesof thecookware.
_Mm'h the flame, not the knob, as you
reduce heat. The flame size on a gas
burner should match the cookware
VOII _lI'e rising.
Anv flame larger than the bottom _ff the
cookware is wasted and only serves to
heat the handle.
Usingthe cooktopburners.
Wok Th_Way
Use a flat-bottomed wok.
Werecommendthatyouusea flat-bottomed
wok,availableatyourlocalretailstores,oruse
theWokHolderaccessorywith traditionalround
bottomedwoks.TheWokHolderaccesson/,
modelJXWK,canbeorderedfromyour
appliancedealer
The Wok Holder fits on top of the
cooktop grate to provide support and
proper air circulation fin" traditional
round bottonl welts only Do not use flat-
bottomed wo!<s with the X_bk Holdei:
Cookware
Ahlmimlm: Medimn-weight cookware is
recommended because it heats quickly
and evenly. Most fl)ods brown evenly in
an alunfinuln skillet. Use saucepans with
tight-fitting lids when cooking with
IIlinilIltllI1 alIlOtlnts ofwatei:
Enamelware: Under some conditions,
tile enalllel of SOllle cookwaI'e Ill,IV
inelt. Follow cookware I//[lllt/lilCttlI'eI"S
i'ecoli/iilendations tOi" cooking inethods.
Glass: There are two t)pes ot glass
cookware: those for oven tlse onlv
and those tor cooktop cooking
(saucepans, coffee and tea pots).
Glass conducts heat velw slowly
Do not use a wok on any other support
ring. Placing the ring over the bm'ner
grate inav cause the burner to work
improperl> resulting in carbon
monoxide levels above allowable current
standards. This could be dangerous to
your health. Do not try to use such woks
without the ring tmless you are using the
X&bk Holdei: _m could be seriously
burned if the wok tipped ovei:
Hea_roofGlassCeramic:Can be used
fin" either surfi_ce or oven cooking.
It conducts heat veI T slowly and cools
very slowly: Check cookware
nmnufi_cturer's directions to be sure it
C[lI1 be/lsed on [I gas cooktop.
StainlessSteel: This metal alone has
poor heating properties and is usually
Colnbined with coppeI; ahmfinmn
or other inetals for ilnproved heat
distribution. (_olnbinafion inetal skillets
usually work satisfactorily if they are used
with inediunl heat as tile inanttfilcturer
recon]inends.
Cast Iron: If heated slowE most
skillets will gixe satisfi_ctory results.
Home Canning Tips
Be sure tile canner is centered over
tile burner.
Make sm'e the cromer is flat on the
bottolll.
To prevent burns from steam or heat,
use caution when canning.
Use redpes and procedm'es fl'om
reputable sources. These are available
Ji'Olll I/l_llltttilCttlI'eI'S s/Ich _lS Ball <:and
KerI _': and tile Department of AglJculture
Extension Service.
[_lat-bottoilled cannei3 ai'e
reconllnended. Use (ff water bath
cannei_ with rippled bottolns II/aV
extend tile tilne required to bring
tile water to a boil.
8
Careand cleaning of the cooktop. CEAppliances.com
Be sure electrical power is off and all surfaces are cool before cleaning any part of the cooktop.
How to Remove Packaging Tape
To assure no (lmnage is d(me to the finish
of the product, the safest way to remove
the adhesive left fl'om packaging tape on
new appliances is an application of a
household liquid dishwashing demtgent,
mineral oil or cooking oil.
Control Knobs
Appl.v _ith a spit dofl_ and allow to soak.
Wipe (liT and then apply an appliance
polish to thoroughly clean and protect
the suHi_ce.
NOTE."Theplastic tape must beremoved fromall
chrometrim. Itcannotbe removedif it isbaked on.
Pull the knob straight off the stem.
Burnercad
Burnerheao
Mixil, [tiDe Sparkigniter
(:lean up spatters with a damp cloth.
Remoxe heaxier soil with wam_, soap)
water:
Donot useabrasivesof anyklhdon thecontrol
panel
Burner Assembly
The bm'ner assemblies should be washed
regularly and, of course, alter spillovers.
Turnallcontrols off before removingburnerparts.
The bm'ner grates, bm'ner heads and
bttYnet" C_lps C_ltl be YetI/oved fi)t" easy
cleaning. Removing them gives you
access to the burner bowls.
The electrode of the spark igniter is
eN)osed beyond the sm'fi_ce of the
bm'ner bowl. When cleaning the bm'ner
bowl, be careful not to snag the electrode
of the spark igniter with yore" cleaning
cloth. Damage to the igniter could occm:
Toavoid snagging a cloth on the spark
igniter, leave the burner heads in place
when cleaning the burner bowls.
The control knobs may be removed for
easier cleaning. To remove a knob, pull it
straight off the stem. X*\'ashthe knobs in
soap and water but do not soak.
Wash bm'ner parts with an alli)mi)ose
non-abt'asive cleaner and w;itl/l water.
Soak stubborn soil. Dt_' them with a
cloth----<lo not reassemble while wet.
If the igniter orifice gets dirt_ or clogoed
VO/I Ill,IV /lSe a sI/tall sewino needle t()
remoxe the soil.
To reassemble, replace the bm'ner head
first, then the burner cap and finally the
burner grate.
Burnerboa
CAUTION:DONOT OPERATETHE
BURNERWITHOUTALL BURNER
PARTSIN PLACE
Be carefitl not to push in any cooktop
controls while cleaning the bm'ner bowls.
A slight electrical shock might result
which cottld cattse vott to knock over hot
cookware.
9
Careand cleaning ofthe cooktop.
Burner Grates
WhenreplachTgthegrates,besure
they'repositionedsecurelyoverthe
burners.
Porcelain enamel burner grates should
be washed regularl} and, of coui_e, after
spilloxe_.
_sh them in hot, soapy water and rinse
with clean water. Y))u may also use abmsixe
cleane_ and scrub pads to clean burner
grates. Dry tile grates with a cloth--don't
put them back on tile cooktop wet.
To get rid of burned-on fi)od, place tile
grates in a covered container or plastic
bag. Add 1/4 cup ammonia and let them
soak several hems or overnight. Wash,
rinse well, and dry:
Topreventrusting,applya lightcoatingof
cookingoiltothegrates.
Pdthough they're durable, tile grates will
gradually lose their shine, regardless of
the best care w_u can give them. This is
due to their continual exposure to high
temperatures.
Do not operate a burner tot an extended
period of time without cookware on tile
grate. The finish on the grate may chip
without cookware to absorb tile heat.
Porcelain Enamel Cooktop(onsomemodels)
Tile porcelain enamel finish is sturdy
but breakable if misused. This finish is
acid-resistant. However; any acidic toods
spilled (such as fl'uitjuices, tomato or
vinegar) should not be pemfitted to
remain on tile finish.
If acidsspill on the cooktopwhile it is hot, usea
d_hPapertowel or cloth to wipe it upn)ht away
and water Rinsewell
For other spills such as tilt spatterings,
wash with soap and water or cleansing
i)owde_ alter the sudi_ce has cooled.
Rinse well. Polish with a (hw cloth.
en thesurface hascooled, wash with soap
Stainless Steel Surfaces (onsomemodels)
Do not use a steel-wool pa& it will
scratch the surface.
To clean tile stainless steel surtace,
use wam_ sudsy water, a stainless steel
cleaner s/ich _lS Kleen King ), or _111
all-l)Url)ose liquid or spray cleaner.
Always scrub in the direction of tile
grain. Rinse thoroughly with a sponge
or cloth and clean water. Dry with
a soft, clean cloth.
After cleaning, use a stainless steel
polish, such as Stainless Steel Magid '),
Revere Col)per and Stainless Steel
Cleane_ _'_or _'Venol All Purl)ose
Metal Polish °, Follow the product
inst_ uctions fin" cleaning tile stainless
steel surthces.
/0
Cleaningthe glass cooktopsurface.(onsolomo o s) CEA,,,i,,ces.com
Normal Daily Use Cleaning
ONLY use the recommended cleaning
cream included with your cooktop on
the glass surli_ce. Other creams may
not be as effective.
To maintain and protect yore" glass
stmface, tollow these steps.
[] Dail) use of the cookto ) cleaning
cream will help keep the glass
surtilce looking new.
[] Shake the cleaning cream well.
Appl) a troy drops of the cream
directly to glass sm'time.
Cleat?yourcooktopaftereachspill.
//
Includedscrubpad
TheRAZORSCRAPERis available
through our Parts Cente_ See
instructions under "To Order Parts"
section on next page.
NOTE:0o not use a dull or nicked
blade.
[] gefin'e using the cooktop fin" the
fi_t time, remoxe the burner
grates and vent grille, and clean
the glass stwli_ce with the cooktop
cleaning cream. This helps protect
the top and makes cleanup easier:
Burned-On Residue
WARNING:DAMAGEtoyourg/asssurface
mayoccurifyouusescrubpa& otherthan
thepadincludedwithyourcooktop.
[] _Mlow the glass stm'i_ce to cool.
[_] Remoxe the burner _m_tes and
spread a few drops of cooktop
cleaner ox:er the entire bm'ned
residue area.
Heavy, Burned-On Residue
[] _Mlow the cooktop to cool.
[] Remoxe the burner grates and
spread a few drops of cooktop
cleaner oxer the entire bm'ned
residue area.
Use a razor scraper at approximatel)
[]
a 45 ° an,de against tile glass stm'ace
and scrape the soil. It will be
necessary to apply pressure to the
I';IZOI" sfiI'ilpeI" ill oI'deI" to i'ell/Ove
the residue.
[] Use a paper towel or sponge to
clean the entire glass stm'i_ce.
NOTE:It is veryimportantthatyouDONOT
heatthecooktopuntil it hasbeencleaned
thoroughly
Using the included scrub pad, rub
[]
the residue area, aii,))lving, i)ressm'e
as needed.
If an) soil remains, repeat the steps
[]
listed aboxe as needed.
For additional protection, after
[]
all residue has been removed,
polish the entire glass suYlace with
cooktop cleaner and a paper towel.
[] _Mter scraping with the razor
scrape_; use the scrub sponge to
remove any remaining residue.
[] For additional protection, alter all
residue has been removed, polish
the entire glass stmfime with
cooktop cleaner and a paper towel.
[] Keep a small amount of cream on
the soil as )ou scrape.
11
Cleaningtheglasscooktopsurface.(onsome
Metal Marks and Scratches
Be carefill not to slide pots and pans
[]
across your cooktop. It will leaxe
metal markings on the cooktop
S[lI'][il ce.
These marks are remowd)le using
the cleaning cream with a scrub pad
_lnd/of i'ilZOi" scI'_lpeI:
Glasssurface--potential forpermanent damage.
Damage from Sugary Spills and Melted Plastic
[] If pots with a thin merla) of
WARNING: Carefullycheck thebottom ofpans for
roughnessthat wou/d scratch the surface.
ahuninuin or copper are allowed to
boil dry, the overlay may leave black
discoloration on the cooktop.
This should be removed immediately
before heating again or the
discoloration may be pemmnent.
Ourtestingshows Mat if youare cooking
high sugar mixtures such asjelly or fudge
and have a spillover, it can cause permanent
damage to the glass surface unless the
spillover is immediately removed.
[] Tm'n offall sm_i_ce bm'ne_s and,
with an oxen mitt, remoxe hot pans
and grates.
] _'eafim, an oxen mitt:
Use a razor scraper to moxe the spill
10 _1 Cool _lI'e_l on the Stiis[ilce,
Remme the spill with paper towels.
To Order Parts
To order Cerama grx'te _' cooktop cleaning
cream and the razor scrapei; please call am"
toll-fl'ee number 800.626.2002.
[] An) remaining spilloxer should be left
tmtil the sudi_ce of the cooktop has
cooled.
VJ] Don't use the stn]i_ce units until all
of the residue has been completely
i'eillOX, ed,
NOTE:Ifpittingorindentationin theglass
hasalrea@occurred,thecooktopglasswi//haveto
bereplaced/nthiscase,servicewi//benecessary
CeramaBryte®Cooktop
CleaningCream .............. # WX10)(300
RazorScraper ............... //WX5X1614
Kit ......................... //WB64X5027
(Kitincludescreamandrazorscraper)
12
Beforeyou call forservice...
Troubleshooting -tips
Save time and money/. Review the chart on this page first
and you may not need to call for service.
GEAppliances.com
le_i_i ii:i ii:i i¢i_i Possible Causes
Burners have yellow or The combustion quali_y of
yellow-tippedflames burner flames needs to be
determhled visually.
What ToDo
• Use the illustrations below to detemfine if your burner
flau]es are nomml. If burner haines look like A, call fin"
service. Normal burner gaines should look like B or C,
dei)ending on the t,ipe oI gas you use. X_]th I,P gas, some
yellow hi)ping oi5 outer cones is nolmal.
A-Yellow flames B-Yellow tips C-Softblueflames
Carlfor service on outercones Normal for natural
NormalforLPgas gas
Control knobs Controls improperly set. * To turn from the OFF l)osition, l)ush the knob in and
will not turn then turn.
Burners do Plug on cooktop is not * Make sure electrical l)lug ix l)lugged into a live, In'elderly
notlight completely inserted in the grounded outlet.
electrical outlet.
Gas supply not comlected * See the lustnll:uiou/ustrttcfious that crone with votu"
or turned on. c_)_)ktol).
A fuse in your hmne may be * Rel)lace the fl/se or reset the circuit breakel:
blown or the circuit breaker
tripped.
Igniter orifice in burner body * Remove the obstruction. See the Care and cleaning of
may be clogged, the coo/flop section.
Burner parts not replaced * See the Care and cleaning of the coo/flop section.
correctly.
Hole in burner top behind * Use a small sewing needle to Uul)lug.
the igniter may be clogged.
Ticking soundof spark Control lomb is still * Turn the knob ()tit of the LITE l)ositiou to the desired
igniter persists after in the LITE position, setting.
burner lights ,, Turn the burner off and relight./f ticking ix still
l)reseut, call fin" service.
Ticking sound persists Be sure the knob is in the * I_.euiove knob by l)ullin'_ it straight off the stem and
after burner is turned off OFF position, check the bottom of the knob fin" any buildu l) of soil.
Burner flames very Improper air to gas ratio. */I cookto l) ix connected to l,P gas, check :111steps
large oryellow in the Installation Instructions that C;lIlle with
your cooktop.
/3
GEGasCooktopWarranty.(ForCustomersintheUnitedStates)
All warranty service provided by our Factory Service
Centers, or an authorized Customer Care ®technician.
Toschedule service, on-line, 24 hours a day, visit us at
GEAppfiances.com, or call 800.GE.CARES(800.432.2737).
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warrant_
GE Will Replace:
Anypattofthe cooktop which tifils due to a detect in matedals or workmanship,
Fromthedate of the
origina!purchase
Service trips to your home to teach you how to use
the product.
Improper installation.
Failure of the product if it is abused, misused,
or used for other than the intended purpose or
used commerciaJly.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
During this full one-yearwarranty,GE will also provide, freeofcharge,all labor
and related service costs to replace the defective part,
Replacement of house fuses or resetting of circuit
breakers.
Dmnage to the product caused by accident, f'tre, floods
or acts of God.
IncidentaJ or consequential dmnage caused by possible
defects with this applim_ce.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. Toknow
what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.
Warrantor."General Electric Company,Louisville,KY 40225
/4
GEGasCooktopWarranty.(ForCustomersin Canada)
All warranty service provided by our Factory Service Centers
or an authorized Customer Care®technician. For service,
call 1.800.361.3400.
GEWill Replace:
From the date of the
origina! purchase
Service trips to your home to teach you how to use
the product.
huproper hastallation.
Failure of the product if it is abused, misused,
or used for other thm_ the intended purpose or
used commerciadly.
[ X4_MIlL__NT()R IS NOT RESPONSIBI,E FOR CONSEQUENTLM, D_4A(;ES. I
Anypattot the cooktop which tifils due to a detect in materials or _n'kmanship.
During this full one-year warranty, GE will also provide, free of charge, all labor
and related service costs to replace the defective part.
_'arrantor: CAMCO INC. ]
Replacement of house fuses or resetting of circuit
breakers.
Damage to the product caused by accident, fire, floods
or acts of God.
h_cidentaJ or consequential damage caused by possible
defects with this applimlce.
/5
ConsumerSupport.
gEAppliancesWebsite i,,theu.s.:GEAppliances.com
Have a question or need assistance with your appliance? Try the GE Appliances _,Vebsite 24 hom_ a (la_;
any day of the year! For greater convenience and taster se_Mce, you can now download Owner's Manuals,
order parts, catalogs, or even schedule service on4ine. You can also "_sk Ore" Team of Experts'"" your questions,
and So IIl/Ich IIlOI'e... hi Canada: geapplimlces.ca
ScheduleService i,,theu.s.:GEAppliances.com
Expert (;E repair se_Mce is only one step awa) ti'om yore" doo_: Get on-line and schedule "_ot:u"service at veto"
comenience 24 hours am day of the xear! Or call 800.(;E.(:ARES (800.432.2737) dtuino nomml business hem's.
In Cmmda, call 1.800.361.3400
ilealLifeDesignStudio i,,theu.s.:GEAppliances.com
GE supports tile Uni\'ex_al Design concept--products, services and environments that can be used by people of all
ages, sizes and capabilities. We recognize tile need to design fin" a wide range ot physical and mental abilities and
impaim/ents. For details of GE's Universal Design applications, including kitchen design ideas for people with
disabilities, check out our _.Vebsite today. For the headng impaired, please call 800.TDD.GEAC (800.833.4322).
In Cmaada, contact: Manage_; Consumer Relations, Camco, Inc.
Suite 310, 1 Facto_n' i.ane
Moncton, N.B. E1 C 9M3
ExtendedWarranties i,,theu.s.:GEAppliances.com
Pro'chase a (;E extended warrania, and learn about special discounts that are available while your warrant) is still
in eitect. Y}m can pro'chase it on-line an'dime or call 800.026.2224 dining nomml business hem's. (;E Consumer
Home Serxices will still be there after your warranb' expires. In Canada, call 1.888.261.2133
PartsandAccessories i,,theu.s.:GEAppliances.com
Individuals qualified to se_Mce their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hom_ evei T day or b)' phone at
800.626.2002 dining nomml business hours.
Instructions contained in this manual cover proceduresto be performedbyany user. Other servicinggenerallyshould be
referred to qualified service personnel Caution must be exercised, since improper servicing may cause unsafe operation.
Customers in Cmmda should consult tile yellow pages fin" tile nearest Cameo service center; or call 1.888.261.3055.
ContactUs i,,theu.s.:GEAppliances.com
If you are not satisiied with tile service you receive from GE, contact us on our _.Vebsite with all tile details
including yore" phone numbe_; or write to: General Manage_; Customer Relations
GE Appliances, Appliance Park
i,ouisville, KY 40225
In Cmladm geappfimlces.ca, or w_ite to: Directo_; Consumer Relations, Camco, Inc.
Suite 310, 1 Factory i ane
Moncton, N.B. E 1C 9M3
16
ilegister YourAppliance i,,theu.s.:GEAppliances.com
Register your new applimace on-lhle-at your convenience! Timel? product registration will allow fin" enhanced
commtmication and prompt serxke trader tile temps of veto" warranty, should the need a_ise. You may also mail
in the pre-printed registration card included in the packing material, ha Cmmda: geapplimaces.ca
Printed in the United States
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