Page 1
OWNER’S MANUAL
SAFETY INFORMATION
.......3-5
USING YOUR OVEN
Features ..............................6
Controls ..............................7
Power Levels ..........................8
Time and Auto Features .............9-13
Other Features .......................14
Microwave Terms .....................15
WiFi Connect ........................16
CARE AND CLEANING
Care and Cleaning ....................17
TROUBLESHOOTING
Things that are Normal ................18
CONSUMER SUPPORT
Warranty ............................19
Consumer Support ................... 20
JES1097
EM925A2GK-P00A00,JES1097SM1SS
Midea, GE APPLIANCES
Write the model and serial
numbers here:
Model # _________________
Serial # _________________
You can find them on a label inside
the oven.
MICROWAVE OVEN
Guangdong Midea Kitchen Appliances Manufacturing Co.,Ltd.
GE is a trademark of the General Electric Company. Manufactured under trademark license.
49-40784 03-18 GEA
Page 2
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every GE Appliances
product, and we think you will too. Among other things, registration of your appliance ensures that we
can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the
Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration
card included in the packing material.
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Page 3
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY INFORMATION
WARNING
When using electrical appliances, basic safety precautions should be followed, including the following:
Read all instructions before using this appliance.
Read and follow the specific precautions in the
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY section on
page 5.
Use this appliance only for its intended use as described
in this manual. Do not use corrosive chemicals or
vapors in this appliance. This microwave oven is
specifically designed to heat, dry or cook food, and is
not intended for laboratory or industrial use.
This appliance should be serviced only by qualified
service personnel. Contact nearest authorized service
facility for examination, repair, or adjustment.
INSTALLATION
Install or locate this appliance only in accordance with
the provided installation instructions.
This appliance must be grounded. Connect only to
a properly grounded outlet. See the GROUNDING
INSTRUCTIONS section on page 5.
Be certain to place the front surface of the door 3
inches or more back from the counter top edge to avoid
accidental tipping of the appliance in normal usage.
Recommended clearances: 3 inches on each side, 3
inches on the top, and 1 inch in the rear.
Do not operate this appliance if it has a damaged power
cord or plug, if it is not working properly, or if it has been
damaged or dropped.
Keep power cord away from heated surfaces.
Do not let cord hang over edge of table or counter.
Do not immerse power cord or plug in water.
Do not cover or block any opening on the appliance.
Do not store this appliance outdoors. Do not use this
product near water - for example, in a wet basement,
near a swimming pool, or in a similar location.
Do not mount over a sink.
To reduce the risk of burns, electric shock, fire, injury to persons, or exposure to
excessive microwave energy:
TO REDUCE THE RISK OF FIRE IN THE CAVITY:
— Do not overcook food. Carefully attend appliance when
paper, plastic or other combustible materials are placed
inside the oven while cooking.
— Remove wire twist-ties and metal handles from paper or
plastic containers before placing them in the oven.
— If materials inside the oven ignite, keep the oven door
closed, turn the oven off and disconnect the power cord,
or shut off power at the fuse or circuit breaker panel.
— Do not store any materials in the oven when not in use.
Do not leave paper products, cooking utensils, or food in
the cavity when not in use. All racks should be removed
from oven when not in use.
— Do not operate the microwave feature without food in
the oven.
TO REDUCE THE RISK OF BURNS
Be careful when opening containers of hot food. Use
pot holders and direct steam away from face and hands.
Vent, pierce, or slit containers, pouches or plastic bags to
prevent build-up of pressure.
Be careful when touching the turntable, door, rack or walls
of the oven which may become hot during use.
Liquids and certain foods heated in the microwave oven
can present a risk of burn when removing them from the
microwave. The potential for a burn is greater in young
children, who should not be allowed to remove hot items
from the microwave.
READ AND SAVE THESE INSTRUCTIONS
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IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING
OPERATING
As with any appliance, close supervision is necessary
when used by children.
Do not operator the oven without the turntable in place.
The turntable must be unrestricted so it can turn.
Make sure all cookware used in your microwave oven
is suitable for microwaving. Most glass casseroles,
cooking dishes, measuring cups, custard cups, pottery
or china dinnerware which does not have metallic trim or
SAFETY INFORMATION
glaze with a metallic sheen can be used in compliance
with cookware manufacturers’ recommendations.
Do not store anything directly on top of the microwave
surface when the microwave is in operation.
Some products such as whole eggs and sealed
containers - for example, closed jars - are able to
explode and should not be heated in the microwave
oven.
Do not overcook potatoes. The could dehydrate and
catch fire.
Do not cover any other part of the oven with metal foil.
This will cause overheating of the oven.
Cook meat and poultry thoroughly—meat to at least an
INTERNAL temperature of 160°F and poultry to at least
an INTERNAL temperature of 180°F. Cooking to these
temperatures usually protects against foodborne illness.
SUPER HEATED WATER
Ŷ /LTXLGVVXFKDVZDWHUFRIIHHRUWHDDUHDEOHWR
be overheated beyond the boiling point without
appearing to be boiling. Visible bubbling or boiling
when the container is removed from the microwave
oven is not always present. THIS COULD RESULT
IN VERY HOT LIQUIDS SUDDENLY BOILING
OVER WHEN THE CONTAINER IS DISTURBED
OR A SPOON OR OTHER UTENSIL IS INSERTED
INTO THE LIQUID.
Ŷ 7RUHGXFHWKHULVNRILQMXU\WRSHUVRQV
- Do not overheat the liquid.
- Stir the liquid both before and halfway through
heating it.
- Do not use straight-sided containers with narrow
necks.
- After heating, allow the container to stand in the
microwave oven for a short time before removing
the container.
- Use extreme care when inserting a spoon or other
utensil into the container.
This oven is not approved or tested for marine use.
CLEANING
Keep the oven free from grease buildup.
Do not clean with metal scouring pads. Pieces can burn
off the pad and touch electrical pars involving risk of
electric shock.
When cleaning surfaces of door and oven that comes
together on closing the door, use only mild, nonabrasive
soaps, or detergents applied with a clean sponge or soft
cloth. Rinse well.
READ AND SAVE THESE INSTRUCTIONS
4 49-40784
Page 5
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY
SAFETY INFORMATION
(a) Do Not Attempt to operate this oven with the
door open since open-door operation can result
in harmful exposure to microwave energy. It is
important not to defeat or tamper with the safety
interlocks.
(b) Do Not Place any object between the oven front
face and the door or allow soil or cleaner residue to
accumulate on sealing surfaces.
(c) Do Not Operate the oven if it is damaged.
(1) door (bent),
(2) hinges and latches (broken or loosened),
(3) door seals and sealing surfaces.
(d) The Oven Should Not be adjusted or repaired by
GROUNDING INSTRUCTIONS
WARNING
Ensure proper ground
exists before use.
This appliance is equipped with a power cord having a
grounding wire with a grounding plug. The plug must
be plugged into an outlet that is properly installed and
grounded.
Consult a qualified electrician or service technician if
the GROUNDING INSTRUCTIONS are not completely
understood, or if doubt exists as to whether the
appliance is properly grounded.
Improper use of the grounding plug can result in a risk of electric shock.
This appliance must be
grounded. In the event of
an electrical short circuit,
grounding reduces the
risk of electric shock by
providing an escape wire
for the electric current.
If the outlet is a standard 2-prong wall outlet, it is
your personal responsibility and obligation to have it
replaced with a properly grounded 3-prong wall outlet.
Do not under any circumstances cut or remove the
third (ground) prong from the power cord.
Do not use an extension cord. If the power cord is too
short, have a qualified electrician or service technician
install an outlet near the appliance.
For best operation, plug this appliance into its own
electrical outlet to prevent flickering of lights, blowing
of fuse or tripping of circuit breaker.
It is particularly important that the oven door close
properly and that there is no damage to the:
anyone except properly qualified service personnel.
NOTICE: PACEMAKERS
Most pacemakers are shielded from interference from electronic products, including microwaves. However,
patients with pacemakers may wish to consult their physicians if they have concerns.
READ AND SAVE THESE INSTRUCTIONS
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Page 6
Features
Throughout this manual, features and appearance may vary from your model.
900 Watts
USING YOUR OVEN
1 Door Latches
2 Window with Metal Shield. Screen allows cooking
to be viewed while keeping microwaves confined
in the oven.
3 Convenience Guide
4 Control Panel Display.
5 Door Latch Release. Press latch release to open
door.
Model Information
Model Color
JES1097SMSS Stainless Steel
6 Removable Turntable. Turntable and support must
be in place when using the oven. The turntable may
be removed for cleaning.
7 Removable Turntable Support. The turntable
support must be in place when using the oven. The
turntable support may be removed for cleaning.
8 Rating Label. Rating plate is located on the front
of the microwave oven.
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Controls
You can microwave by time or with the convenience features.
TIMER AUTO COOK TIME
PRESS START DEFROST
MUTE WEIGHT LOCK
USING YOUR OVEN
Dinner
Plate
Reheat Potato Popcorn
Beverage
Power
Level
Pizza
Vegetable
Add
30 Sec
Defrost
Weight/Time
Clock
Display
Cook
Time
Express Cook
Set
Clock
Cancel
Off
Lock Controls
Hold 3 Sec
Start
Pause
Timer
On/Off
WiFi
Connect
Control buttons’ functions are explained on the following pages.
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About the features
Power Level
The power level may be entered or changed immediately after entering the feature time for Cook Time or Express
Cook the power level may also be changed during the cooking.
1. Press Cook Time and enter cooking time.
2. Press the Power Level button and select power level
1-10.
3. Press the Start/Pause button to start cooking.
Variable power levels add flexibility to microwave
USING YOUR OVEN
cooking. The power levels on the microwave oven can
be compared to the surface units on a range. Each
power level gives you microwave energy a certain
percent of the time. Power level 7 is microwave energy
70% of the time. Power level 3 is energy 30% of the
time. Most cooking will be done on Power Level 10
which gives you 100% power.
Power Level 10 will cook faster but food may need more
frequent stirring, rotating or turning over. A lower setting
will cook more evenly and need less stirring or rotating of
the food.
Some foods may have better flavor, texture or
appearance if one of the lower settings is used. Use
a lower power level when cooking foods that have a
tendency to boil over, such as scalloped potatoes.
Rest periods (when the microwave energy cycles off)
give time for the food to “equalize” or transfer heat to
the inside of the food. An example of this is shown with
power level 3—the defrost cycle. If microwave energy did
not cycle off, the outside of the food would cook before
the inside was defrosted.
Here are some examples of uses for various power
levels::
Power Level 10: Fish, bacon, vegetables, heating
liquids.
Med-High 7: Gentle cooking of meat and poultry;
baking casseroles and reheating.
Medium 5: Slow cooking and tenderizing for stews and
less tender cuts of meat.
Low 2 or 3: Defrosting; simmering; delicate sauces.
Warm 1: Keeping food warm; softening butter.
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About the features
Cook Time
Allows you to microwave for any time up to 99 minutes
and 99 seconds.
1. Press Cook Time.
2. Enter cooking time.
3. The power level is automatically set to 10, but if you
want to reduce it, press Power Level, then select a level
from 1 to 9.
4. Press Start/Pause.
You may open the door during Cook Time to check the
food. Close the door and press Start/Pause to resume
cooking.
USING YOUR OVEN
Multi-Stage Cooking
At most 2 stages can be set for cooking. In multi-stage
cooking, if one stage is defrosting, then defrosting shall be
placed at the first stage automatically.
Note: Auto cooking cannot work in the multi-stage cooking.
Example: if you want to cook with 80% microwave power
for 5 minutes + 60% microwave power for 10 minutes. The
cooking steps are as following:
1. Press Time Cook once, then press “5”,”0”,”0” to set the
cooking time;
2. Press Power once,then press “8” to select 80%
microwave power.
3. Press Time Cook once,then press “1”,”0”,”0”,”0” to set
the cooking time;
4. Press Power once,then press “6” to select 60%
microwave power.
5. Press Start/Pause.
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About the features
Time Defrost
Time Defrost allows you to defrost for a selected length
of time. See the Defrosting Guide for suggested times.
1. Press Defrost twice (display must show Time
Defrost).
2. Enter defrosting time.
3. Press Start/Pause.
Power level is automatically set at 3, but can be
changed. You can defrost small items quickly by raising
the power level after entering the time. Power level 7
cuts the total defrosting time in about half; power level
USING YOUR OVEN
10 cuts the total time to approximately 1/3. However,
food will need more frequent attention than usual.
A dull thumping noise may be heard during defrosting.
This is normal when oven is not operating at High
power.
Weight Defrost
Weight defrost automatically sets the defrosting times
and power levels to give even defrosting results for
meats, poultry and fish weighing up to six pounds.
1. Press Defrost (display must show Weight Defrost).
2. Using the conversion guide, enter food weight. For
example, press pads 1 and 2 for 1.2 pounds (1 pound,
3 ounces).
3. Press Start/Pause.
There is a cooking guide located on the inside front of
the oven.
Defrosting Tips
• Foods frozen in paper or plastic can be defrosted in
the package. Closed packages should be slit, pierced
or vented AFTER food has partially defrosted. Plastic
storage containers should be partially uncovered.
• Family-size, prepackaged frozen dinners can be
defrosted and microwaved. If the food is in a foil
container, transfer it to a microwave-safe dish.
• For more even defrosting of larger foods, such as
roasts, use Defrost Weight. Be sure large meats are
completely defrosted before cooking.
• Foods that spoil easily should not be allowed to sit
out for more than one hour after defrosting. Room
temperature promotes the growth of harmful bacteria.
• When defrosted, food should be cool but softened in all
areas. If still slightly icy, return to the microwave very
briefly, or let it stand for a few minutes.
Conversion Guide
If the weight of food is stated in pounds
and ounces, the ounces must be
converted to tenths (.1) of a pound.
Ounces Pounds
1–2 .1
3 .2
4–5 .3
6–7 .4
8 .5
9–10 .6
11 .7
12–13 .8
14–15 .9
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Cooking Guide
Page 11
About the features
Defrosting Guide
Food Time Comments
Breads, Cakes
Bread, buns or rolls (1 piece) 1/4 min.
Sweet rolls (approx. 12 oz.) 2 to 4 min. Rearrange after half of time.
Fish and Seafood
Fillets, frozen (1 lb.) 6 to 9 min.
Shellfish, small pieces (1 lb.) 3 to 7 min. Place block in casserole.
Turn over and break up after first half of time.
Fruit
Plastic pouch—1 or 2 1 to 5 min.
(10-oz. package)
Meat
Bacon (1 lb.) 2 to 5 min.
Franks (1 lb.) 2 to 5 min. Place unopened package in oven. Microwave just until franks can be
separated. Let stand 5 minutes, if necessary, to complete defrosting.
Ground meat (1 lb.) 4 to 6 min. Turn meat over after first half of time.
Roast: beef, lamb, veal, pork 9 to 12 min. per lb. Use power level Warm (1).
Steaks, chops and cutlets 4 to 8 min. per lb. Place unwrapped meat in cooking dish. Turn over after first half
of time and shield warm areas with foil. After second half of time,
separate pieces with table knife. Let stand to complete defrosting.
Place unopened package in oven. Let stand 5 minutes after defrosting.
USING YOUR OVEN
Poultry
Chicken, broiler-fryer, cut up 14 to 19 min. Place wrapped chicken in dish. Unwrap and turn over after first
(21¼2 to 3 lbs.) half of time. After second half of time, separate pieces and place in
cooking dish. Microwave 2 to 4 minutes more, if necessary. Let stand
a few minutes to finish defrosting.
Chicken, whole (2
and turn chicken over. Shield warm areas with foil. To complete
defrosting, run cool water in cavity until giblets can be removed.
Cornish hen 7 to 12 min. per lb. Place unwrapped hen in oven breast-side-up. Turn over after first half
of time. Run cool water in cavity until giblets can be removed.
Turkey breast (4 to 6 lbs.) 3 to 8 min. per lb. Place unwrapped breast in microwave-safe dish breast-side-down.
After first half of time, turn breast-side-up and shield warm areas
with foil. Defrost for second half of time. Let stand 1 to 2 hours in
refrigerator to complete defrosting.
1
¼2 to 3 lbs.) 20 to 24 min. Place wrapped chicken in dish. After first half of time, unwrap
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About the features
Express Cook
This is a quick way to set cooking time from 1-6 minutes.
Press one of the Express Cook pads (from 1-6) for 1-6 minutes of cooking at power level 10. For example, press
the 2 pad for 2 minutes of cooking time.
The power level can be changed as time is counting down. Press Power Level and enter 1-10.
NOTE: Express Cook function pertains to pads 1-6 only.
Add 30 Sec
It will add 30 seconds to the time counting down each time the pad is pressed. Each touch will add 30 seconds, up to
USING YOUR OVEN
99 minutes and 99 seconds.
The oven will start immediately when pressed.
Dinner Plate
1. Press Dinner Plate to select 1 or 2 cups (8 to 10 oz
each).
2. Press Start.
Menu Press pad this
number of times
Dinner Plate 1 1 Cup
Dinner Plate 2 2 Cups
Dinner Plate
Size of
Pizza
1. Press Pizza to select 1 or 2 slices (3 oz. each slice).
2. Press Start.
Reheat
The Reheat feature reheats 1 or 2 cups of previously
cooked foods or a plate of leftovers.
1. Press Reheat to select 1 or 2 cups (8 to 10 oz each).
2. Press Start.
After removing food from the oven, stir, if possible, to
even out the temperature. If the food is not hot enough,
don’t use the Reheat button again. Use Cook Time to
reheat.
Potato
1. Press Potato to select 1, 2 or 3 potatoes.
2. Press Start.
If the potatoes are not cooked to your satisfaction, do not
use the Potato button again. Use Cook Time.
Menu Press pad this
number of times
Pizza 1 1 Slice
Pizza 2 2 Slices
Menu Press pad this
number of times
Reheat 1 1 Cup
Reheat 2 2 Cups
Menu Press pad this
number of times
Potato 1 1 Potato
Potato 2 2 Potatoes
Potato 3 3 Potatoes
Size of
Pizza
Size of
Reheat
Size of
Potato
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About the features
Popcorn
USING YOUR OVEN
1. If you want to cook a package that is less than 1.75
oz, or more than 3.5 oz, then use Cook Time and
follow the instructions on the package.
2. Press Popcorn to select ounces and then press Start/
Pause.
If the popcorn is not to your satisfaction. Use the Cook
Time button for further cooking.
Beverage
Press Beverage to select 1 or 2 cups (8 to 10 oz each).
Drinks heated with the Beverage feature may be very
hot. Remove the container with care.
If beverage is not hot enough for you, do not use the
Beverage button again to continue heating it. Use the
Cook Time button for further heating.
Vegetable
Use the Vegetable feature to cook 4–16 ounces of
frozen vegetables.
1. Press Vegetable to select 1, 2, 3 or 4 cups (4 oz
each).
2. Press Start.
If the vegetables are not cooked to your satisfaction, do not
use the Vegetable button again. Use Cook Time.
Menu Press pad this
number of times
Popcorn 1 1.75 Oz
Popcorn 2 3.0 Oz
Popcorn 3 3.5 Oz
Menu Press pad this
number of times
Beverage 1 1 Cup
Beverage 2 2 Cups
Menu Press pad this
number of times
Frozen Vegetable 1 1 Cup
Frozen Vegetable 2 2 Cups
Frozen Vegetable 3 3 Cups
Frozen Vegetable 4 4 Cups
Size of
Popcorn
Size of
Beverage
Size of
Frozen Vegetable
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Other Features
Insert Food Reminder
A reminder will show on the display if the user tries to
start the cooking cycle without placing food inside the
microwave oven within 5 minutes prior to starting the
cooking cycle.
Cooking Complete Reminder
To remind you that you have food in the oven, the
oven will display “END” and beep once a minute until
Lock Controls
USING YOUR OVEN
You may lock the control panel to prevent the microwave
from being accidentally started or used by children.
Clock Display
To turn the clock display on or off, press Clock Display.
The Display On/Off feature cannot be used while a cooking
feature is in use.
Set Clock
Press to enter the time of day or to check the time of day
while microwaving.
1. Press Set Clock.
2. Enter time of day.
3. Press Start or Set Clock.
you either open the oven door or press the Cancel/Off
button.
To lock or unlock the controls, press and hold Cancel/Off
for about three seconds. When the control panel is locked,
“LOC” will appear in the display.
Start/Pause
In addition to starting many functions, Start/Pause allows
you to stop cooking without opening the door or clearing the
display. Press Start/Pause again to restart the oven.
Timer On/Off
Timer On/Off operates as a minute timer and can be used
at any time, even when the oven is operating.
1. Press Timer On/Off.
2. Enter the amount of time you want to count down.
3. Press Timer On/Off to start.
WiFi Connect
Allows you to control your microwave oven remotely. To be
able to start the oven remotely, press the WiFi Connect pad,
and WiFi icon will be lit in the display. The oven can now
be remotely started with a connected device. Pressing the
When the time is up, the oven will signal. To turn off the
timer signal, press Timer On/Off.
The display shows the Timer countdown time even when
the oven is operating.
WiFi Connect pad again will stop WiFi connection with the
device and prevent you from being able to turn the oven on
remotely. For instructions on how to connect your oven, see
the WiFi Connect section of this manual.
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Microwave Terms
Term Definition
Arcing Arcing is the microwave term for sparks in the oven. Arcing is caused by:
Ŷmetal or foil touching the side of the oven.
Ŷfoil that is not molded to food (upturned edges act like antennas).
Ŷmetal such as twist-ties, poultry pins, gold-rimmed dishes.
Ŷrecycled paper towels containing small metal pieces.
Ŷplates or dishes with a metallic trim or glaze with a metallic sheen.
Covering Covers hold in moisture, allow for more even heating and reduce cooking time. Venting plastic wrap or
covering with wax paper allows excess steam to escape.
Shielding In a regular oven, you shield chicken breasts or baked foods to prevent over-browning. When
microwaving, you use small strips of foil to shield thin parts, such as the tips of wings and legs on
poultry, which would cook before larger parts.
Standing Time When you cook with regular ovens, foods such as roasts or cakes are allowed to stand to finish
cooking or to set. Standing time is especially important in microwave cooking. Note that a microwaved
cake is not placed on a cooling rack.
Venting After covering a dish with plastic wrap, you vent the plastic wrap by turning back one corner so excess
steam can escape.
USING YOUR OVEN
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WiFi Connect
Connecting your WiFi Connect Enabled oven (on some models)
Your GE oven is designed to provide you with two-way communication between your appliance and smart device. By
using the GE WiFi Connect features, you will be able to control essential oven operations such as turning on and off
your oven, convenience features, cook time, timers using your smartphone, tablet or voice control device.
What you will need
Your GE oven uses your existing home WiFi network
to communicate between the appliance and your smart
device. In order to setup your GE oven, you will need to
gather some information:
1. Each GE oven has a connected appliance information
label that includes an Appliance Network Name and
USING YOUR OVEN
Password. These are the two important details that
you will need to connect to the appliance. The label is
typically locate at the front surface of cavity.
Network: GE_MODULE_XXXXNetwork: GE_MODULE_XXXX
PASSWORD: XXXXXXXX
MAC ID: XX-XX-XX-XX-XX-XX
FCC ID: ZKJ-WCATB002
Certification Number IC:
Sample Label
10229A-WCATB002
Connect your GE oven
1. On your smart phone or tablet visit
www.GEAppliances.com/connect to learn more about
connected appliance features and to download the
appropriate app.
2. Follow the app onscreen instructions to connect your
GE oven.
3. Once the process is complete, the connection light
located on your GE oven display will stay on solid and
the app will confirm you are connected.
4. If the connection light does not turn on or is blinking,
follow the instructions on the app to reconnect.
If issues continue please call 800.GE.CARES
(800.432.2737) and ask for assistance regarding oven
wireless connectivity.
To connect additional smart devices, repeat steps 1 and 2.
Note that any changes or modifications to the remote
enable device installed on this oven that are not
expressly approved by the manufacturer could void the
user’s authority to operate the equipment.
2. Have your smart phone or tablet ready with the ability
to access the internet and download apps.
3. You will need to know the password of your home
WiFi router. Have this password ready while you are
setting up your GE oven.
* Compatible Apple or Android devices and home WiFi network required.
Remote Enable Equipment (on some models)
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation. The wireless communication
equipment installed on this range has been tested and
found to comply with the limits for a Class B digital
device, pursuant
to part 15 of the FCC Rules. These limits are
designed to:
(a) provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used
in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to radio
or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment
and receiver.
Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV
technician for help.
(b) accept any interference received, including
interference that may cause undesired operation of the
device.
Note that any changes or modifications to the
wireless communication device installed on this
oven that are not expressly approved by the
manufacturer could void the user’s authority to
operate the equipment.
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Care and Cleaning
Helpful Hints
An occasional thorough wiping with a solution of baking soda
and water keeps the inside fresh.
Be certain the oven control is turned off before cleaning
any part of this oven.
How to Clean the Inside
CARE AND CLEANING
Walls, Floor, Inside Window, Metal and Plastic Parts
on the Door
Some spatters can be removed with a paper towel;
others may require a damp cloth. Remove greasy
spatters with a sudsy cloth, then rinse with a damp cloth.
Do not use abrasive cleaners or sharp utensils on oven
walls.
To clean the surface of the door and the surface of the
oven that come together upon closing, use only mild,
nonabrasive soaps or detergents using a sponge or soft
cloth. Rinse with a damp cloth and dry.
Never use a commercial
oven cleaner on any part of
your microwave.
How to Clean the Outside
Do not use cleaners containing ammonia or alcohol on
the microwave oven. Ammonia or alcohol can damage
the appearance of the microwave.
Case
Clean the outside of the microwave with a sudsy cloth.
Rinse with a damp cloth and then dry. Wipe the window
clean with a damp cloth.
Control Panel and Door
Wipe with a damp cloth. Dry thoroughly. Do not use
cleaning sprays, large amounts of soap and water,
abrasives or sharp objects on the panel—they can
damage it. Some paper towels can also scratch the
control panel.
Removable Turntable and Turntable Support
To prevent breakage, do not
place the turntable into water
just after cooking. Wash it
carefully in warm, sudsy water
or in the dishwasher. The
turntable and support can be
broken if dropped. Remember, do not operate the oven
in the microwave mode without the turntable and support
seated and in place.
Power Cord
If the cord becomes soiled, unplug and wash with a
damp cloth. For stubborn spots, sudsy water may be
used, but be certain to rinse with a damp cloth and dry
thoroughly before plugging cord into outlet.
Stainless Steel (on some models)
Do not use a steel-wood pad; it will scratch the surface.
To clean the stainless steel surface, use a hot, damp
cloth with a mild detergent suitable
for stainless steel surfaces. Use a clean, hot, damp cloth
to remove soap. Dry with a dry, clean cloth. Always
scrub lightly in the direction of the grain.
Door Surface
It is important to keep the area clean where the door
seals against the microwave. Use only mild, nonabrasive detergents applied with a clean sponge or soft
cloth. Rinse well.
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Page 18
Troubleshooting Tips
PROBLEM POSSIBLE CAUSE
OVEN WILL NOT COME ON A fuse in your home may be blown or the circuit breaker tripped. Replace fuse or
reset circuit breaker.
Unplug your microwave oven, then plug it back in.
Make sure 3-prong plug on oven is fully inserted into wall receptacle.
CONTROL PANEL
LIGHTED, YET OVEN WILL
NOT START
TROUBLESHOOTING TIPS
“LOC” APPEARS ON
DISPLAY
“FOOD” APPEARS ON
DISPLAY
“PF” APPEARS ON
DISPLAY
“F3” APPEARS ON
DISPLAY
Door not securely closed.
Start/Pause
Another selection entered already in oven and Cancel/Off not pressed to cancel
it.
Make sure you have entered cooking time after pressing Cook Time.
Cancel/Off was pressed accidentally. Reset cooking program and press Start/
Pause.
Make sure you entered food weight after pressing Defrost Weight.
Oven was paused accidentally. Press Start/Pause to restart the cooking program.
The control panel has been locked. (When the control panel is locked, “LOC”
will be displayed.) Press and hold Cancel/Off for about 3 seconds to unlock the
control panel.
The control detected that the door has not been opened (food/beverage has not
been placed inside).
A Power Failure has occurred. Press Cancel/Off to clear the display.
A key has been activated for more than 60 seconds. Press Cancel/Off to clear
the display. This can happen if liquid is on the control panel. Dry the control panel
thoroughly after cleaning.
must be pressed after entering cooking selection.
Things That Are Normal With Your Microwave Oven
Ŷ Steam or vapor escaping from around
the door.
Ŷ Light reflection around door or outer case.
Ŷ Dimming oven light and change in the blower sound at
power levels other than high.
Ŷ Dull thumping sound while oven is operating.
FEDERAL COMMUNICATIONS COMMISSION (U.S.A.)
RADIO FREQUENCY INTERFERENCE STATEMENT
This equipment generates and uses ISM frequency energy
and if not installed and used properly, that is in strict
accordance with the manufacturer’s instructions, may
cause interference to radio and television reception. It has
been type tested and found to comply with limits for an
ISM Equipment pursuant to part 18 of FCC Rules, which are
designed to provide reasonable protection against such
interference in a residential installation. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to
radio or television reception, which can be determined by
tuning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following:
18 49-40784
Reorient the receiving antenna of radio or television.
Relocate the Microwave oven with respect to the receiver.
Move the microwave oven away from the receiver.
Plug the microwave oven into a different outlet so that
microwave oven and receiver are on different branch
circuits.
The manufacturer is not responsible for any radio or TV
interference cause by unauthorized modification to this
microwave oven. It is the responsibility of the user to correct
such interference.
Page 19
GE Appliances Microwave Oven Warranty
Staple your receipt here.
Proof of the original purchase
date is needed to make a
warranty claim.
For the period of GE Appliances Will Choose to Repair or Replace:
One year
From the date of the
original purchase
In Order to Make a Warranty Claim:
Call GE Appliances at 800 GE CARES (800 432-2737). Have the model number and serial number available.
What GE Appliances Will Not Cover:
Any product which fails due to a defect in materials or workmanship. The exchange unit
is warranted for the remainder of your product’s original one-year warranty period.
WARRANTY
• Customer instructions. This owner’s manual
provides information regarding operating
instructions and user controls. The Owner’s Manual
is available online at GEAPPLIANCES.com
• Improper installation, delivery or maintenance.
• Failure of the product or damage to the product if it
is abused, misused (for example, cavity arcing from
wire rack or metal/foil), or used for other than the
intended purpose or used commercially.
• Replacement of house fuses or resetting of circuit
breakers.
• Damage to the product caused by accident, fire,
floods or acts of God.
• Incidental or consequential damage caused by
possible defects with this appliance.
• Damage caused after delivery.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties,
including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or
the shortest period allowed by law.
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the
USA.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific
legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or
state consumer affairs office or your state’s Attorney General.
Exclusion of implied warranties: Except where prohibited or restricted by law, there are no warranties, whether express, oral or statutory
which extend beyond the description on the face hereof, including specifically the implied warranties of merchantability or fitness for a
particular purpose.
Staple your receipt here. Proof of the original purchase
date is needed to obtain service under the warranty.
Warrantor: GE Appliances, a Haier company
49-40784 19
Page 20
Consumer Support
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year!
You can also shop for more great GE Appliances products and take advantage of all our on-line support services designed for
your convenience. In the US: GEAppliances.com
Register Your Appliance
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and
prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card
included in the packing material. In the US: GEAppliances.com/register
Schedule Service
Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at your
convenience any day of the year. In the US: GEAppliances.com/ge/service-and-support/service.htm
CONSUMER SUPPORT
or call 800.432.2737 during normal business hours.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US: GEApplianceparts.com or by phone at 877.959.8688 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should
be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe
operation.
Contact Us
If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the details including
your phone number, or write to:
In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225
GEAppliances.com/ge/service-and-support/contact.htm
20 49-40784
Printed in China
Page 21
FCC Caution.
This product has been tested and found to comply with the limits for Microwave
Oven, pursuant to Part 18 of the FCC Rules.
This product can radiate radio frequency energy, which could cause interference to
such products as radio, TV, baby monitor, cordless phone, Bluetooth, wireless router,
etc., which can be confirmed by turning this product off and on. If present, the user is
encouraged to try to correct by taking one or more of the following
countermeasures:
(1) Increase the spacing distance between the microwave oven and other product
receiving the interference.
(2) If possible, use a properly installed receiver antenna and/or reorient the receiving
antenna of the other product receiving the interference.
(3) Plug the microwave oven into a different outlet from the other product receiving
the interference.
(4) Clean door and sealing surfaces of the oven. (See Care and Cleaning of Your
Microwave Oven)
Page 22
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
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