GE JE1390 User Manual

Microwave Oven

Sensor Convection

Part No. 164D3370P057 Pub. No. 49-40057 12-97 CG 3828W5A0753

JE1390

Owner’s Manual

GE Appliances

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

IMPORTANT SAFETY INSTRUCTIONS.
READ ALL INSTRUCTIONS BEFORE USING.

For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, electric shock,
exposure to excessive microwave energy, or to prevent property damage, personal injury, or loss of life.

IMPORTANT SAFETY INSTRUCTIONS.

This microwave oven is not approved or tested for marine use.
Use this appliance only for its intended purpose as described in this Owner’s Manual.

■Read and follow the specific precautions in the

Precautions to Avoid Possible Exposure to Excessive Microwave Energy

section above.

■This appliance must be grounded. Connect only

to a properly grounded outlet. See the

Grounding

Instructions

section on page 6.

■Install or locate this appliance only in accordance with

the provided Installation Instructions.

■Be certain to place the front surface of the door three

inches or more back from the countertop edge to avoid
accidental tipping of the appliance in normal usage.

■Do not operate this appliance if it has a damaged power

cord or plug, if it is not working properly, or if it has been
damaged or dropped.

■Do not cover or block any openings on the appliance.

■Use this appliance only for its intended use as described

in this manual. Do not use corrosive chemicals or vapors
in this appliance. This microwave oven is specifically
designed to heat, dry or cook food, and is not intended
for laboratory or industrial use.

■To reduce the risk of fire in the oven cavity:

— Do not over cook food. Carefully attend appliance

if paper, plastic or other combustible materials are
placed inside the oven while cooking.

— Remove wire twist-ties and metal handles from paper or

plastic containers before placing them in the oven.

— Do not use the oven for storage purposes. Do not leave

paper products, cooking utensils or food in the oven
when not in use.

— Do not pop popcorn in your microwave oven unless in a

special microwave popcorn accessory or unless you use
popcorn labeled for use in microwave ovens.

— If materials inside the oven should ignite, keep the oven

door closed, turn the oven off and disconnect the power
cord, or shut off power at the fuse or circuit breaker
panel. If the door is opened, the fire may spread.

SAVE THESE INSTRUCTIONS

WARNING!

(a) Do Not Attempt

to operate this oven with the door
open since open-door operation can result in harmful
exposure to microwave energy. It is important not to
defeat or tamper with the safety interlocks.

(b) Do Not Place

any object between the oven front face
and the door or allow soil or cleaner residue to
accumulate on sealing surfaces.

(c) Do Not Operate

the oven if it is damaged. It is
particularly important that the oven door close
properly and that there is no damage to the:

(1) door (bent)
(2) hinges and latches (broken or loosened)
(3) door seals and sealing surfaces.

(d) The Oven Should Not

be adjusted or repaired by

anyone except properly qualified service personnel.

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE

TO EXCESSIVE MICROWAVE ENERGY

2

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

IMPORTANT SAFETY INSTRUCTIONS.

■When using the convection or combination cooking

functions, both the outside and inside of the oven will
become hot. Always use hot pads to remove containers of
food and accessories such as the oven shelf and
temperature probe.

■

Thermometer—

Do not use regular cooking or oven
thermometers when cooking by microwave or
combination. The metal and mercury in these
thermometers could cause

arcing

and possible damage to
the oven. Do not use a thermometer in food you are
microwaving unless the thermometer is designed or
recommended for use in the microwave oven.

■Remove the temperature probe from the oven when

not using it to cook with. If you leave the probe inside
the oven without inserting it in food or liquid, and
turn on microwave energy, it can create electrical
arcing in the oven, damage oven walls and damage
the temperature probe.

■Do not clean with metal scouring pads. Pieces can burn

off the pad and touch electrical parts involving risk of
electric shock.

■Do not store any materials, other than our recommended

accessories, in this oven when not in use.

■Do not store this appliance outdoors. Do not use this

product near water—for example, in a wet basement, near
a swimming pool or near a sink.

■Keep power cord away from heated surfaces.

■Do not immerse power cord or plug in water.

■Do not let power cord hang over edge of table or counter.

■Do not mount this appliance over a sink.

■Do not mount the microwave oven over or near any

portion of a heating or cooking appliance.

■Do not store anything directly on top of the microwave

oven surface when the microwave oven is in operation.

■Do not operate any heating or cooking appliance beneath

this microwave oven.

■See door surface cleaning instructions in the

Care and cleaning of the microwave oven

section

of this manual.

■This appliance should be serviced only by qualified service

personnel. Contact nearest authorized service facility for
examination, repair or adjustment.

■As with any appliance, close supervision is necessary when

used by children.

■Some products such as whole eggs and sealed

containers—for example, closed jars—will explode and
should not be heated in this microwave oven. Such use of
the microwave oven could result in injury.

SAVE THESE INSTRUCTIONS

ARCING

If you see arcing, press the CLEAR/OFFpad and correct the problem.

Arcing is the microwave term for sparks in the oven.
Arcing is caused by:

■The temperature probe in the microwave but not

inserted in the food.

■The metal shelf not installed correctly so it

touches the microwave wall.

■Metal or foil touching the side of the oven.

■Foil not molded to food (upturned edges act like

antennas).

■Metal, such as twist-ties, poultry pins, or gold-

rimmed dishes, in the microwave.

■Recycled paper towels containing small metal

pieces being used in the microwave.

WARNING!

3

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

IMPORTANT SAFETY INSTRUCTIONS.
READ ALL INSTRUCTIONS BEFORE USING.

FOODS

■Do not pop popcorn in your microwave oven

unless in a special microwave popcorn accessory
or unless you use popcorn labeled for use in
microwave ovens.

■Do not boil eggs in a microwave oven. Pressure

will build up inside egg yolk and will cause it to
burst, possibly resulting in injury.

■Operating the microwave with no food inside for

more than a minute or two may cause damage to
the oven and could start a fire. It increases the
heat around the magnetron and can shorten the
life of the oven.

■Foods with unbroken outer “skin” such as

potatoes, hot dogs, sausages, tomatoes, apples,
chicken livers and other giblets, and egg yolks
should be pierced to allow steam to escape during
cooking.

■

SUPERHEATED WATER

Microwaved water and other liquids do not always
bubble when they reach the boiling point. They can
actually get superheated and not bubble at all.

Superheated liquid will bubble up out of the cup when
it is moved or when something like a spoon or tea bag
is put into it.

To prevent this from happening and causing injury, do
not heat any liquid for more than 2 minutes per cup.
After heating, let the cup stand in the microwave for
30 seconds before moving it or putting anything into it.

■Foods cooked in liquids (such as pasta) may

tend to boil more rapidly than foods containing
less moisture. Should this occur, refer to the

Care and Cleaning of the microwave oven

section
for instructions on how to clean the inside of
the oven.

■Avoid heating baby food in glass jars, even with

the lid off. Make sure all infant food is thoroughly
cooked. Stir food to distribute the heat evenly. Be
careful to prevent scalding when warming
formula. The container may feel cooler than the
formula really is. Always test the formula before
feeding the baby.

■Don’t defrost frozen beverages in narrow-necked

bottles (especially carbonated beverages). Even if
the container is opened, pressure can build up.
This can cause the container to burst, possibly
resulting in injury.

■Spontaneous boiling—Under certain special

circumstances, liquids may start to boil during or
shortly after removal from the microwave oven.
To prevent burns from splashing liquid, we
recommend the following: before removing the
container from the oven, allow the container to
stand in the oven for 30 to 40 seconds after the
oven has shut off. Do not boil liquids in narrow­necked containers such as soft drink bottles, wine
flasks and especially narrow-necked coffee cups.
Even if the container is opened, excessive steam
can build up and cause it to burst or overflow.

■Hot foods and steam can cause burns. Be careful

when opening any containers of hot food,
including popcorn bags, cooking pouches and
boxes. To prevent possible injury, direct steam
away from hands and face.

■Do not overcook potatoes. They could dehydrate

and catch fire, causing damage to your oven.

■When cooking pork, follow the directions

exactly and always cook the meat to an internal
temperature of at least 170°F. This assures that, in
the remote possibility that trichina may be present
in the meat, it will be killed and meat will be safe
to eat.

WARNING!

4

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

MICROWAVE-SAFE COOKWARE

Do not operate the oven without the turntable and the turntable support seated and in place.
The turntable must be unrestricted so it can rotate.

Make sure all cookware used in your microwave oven is suitable for microwaving. Most glass casseroles,
cooking dishes, measuring cups, custard cups, pottery or china dinnerware which does not have metallic
trim or glaze with a metallic sheen can be used. Some cookware is labeled “suitable for microwaving.”

■If you are not sure if a dish is microwave-safe, use

this test: Place in the oven both the dish you are
testing and a glass measuring cup filled with 1 cup
of water—set the measuring cup either in or next
to the dish. Microwave 1 minute at high. If the
dish heats, it should not be used for microwaving.

If the dish remains cool and only the water in the
cup heats, then the dish is microwave-safe.

■

Oversized food or oversized metal cookware
should not be used in a microwave/convection
oven because they increase the risk of electric
shock and could cause a fire.

■

Sometimes the oven floor, turntable and walls can
become too hot to touch. Be careful touching the
floor, turntable and walls during and after
cooking.

■If you use a meat thermometer while cooking,

make sure it is safe for use in microwave ovens.

■Do not use recycled paper products. Recycled

paper towels, napkins and waxed paper can
contain metal flecks which may cause arcing
or ignite. Paper products containing nylon
or nylon filaments should be avoided, as
they may also ignite.

■Some styrofoam trays (like those that meat is

packaged on) have a thin strip of metal
embedded in the bottom. When microwaved,
the metal can burn the floor of the oven or
ignite a paper towel.

■Use of the shelf accessory:

—Remove the shelf from the oven when not in use.
—Use pot holders when handling the shelf and

cookware. They may be hot.

—Be sure that the shelf is positioned properly

inside the oven to prevent product damage.

—Do not cover the shelf or any part of the oven

with metal foil. This will cause overheating of
the microwave/convection oven.

■Do not use your microwave/convection oven to

dry newspapers.

■

Not all plastic wrap is suitable for use in microwave
ovens. Check the package for proper use.

■Paper towels, waxed paper and plastic wrap can be

used to cover dishes in order to retain moisture
and prevent spattering. Be sure to vent plastic
wrap so steam can escape.

■

Do not use paper products when the
microwave/convection oven is operated in the
convection or combination mode.

■Cookware may become hot because of heat

transferred from the heated food. Pot holders
may be needed to handle the cookware.

■“Boilable” cooking pouches and tightly closed

plastic bags should be slit, pierced or vented as
directed by package. If they are not, plastic could
burst during or immediately after cooking,
possibly resulting in injury. Also, plastic storage
containers should be at least partially uncovered
because they form a tight seal. When cooking with
containers tightly covered with plastic wrap,
remove covering carefully and direct steam away
from hands and face.

■Use foil only as directed in this manual. TV

dinners may be microwaved in foil trays less than
3/4² high; remove the top foil cover and return

the tray to the box. When using foil in the
microwave oven, keep the foil at least 1 inch away
from the sides of the oven.

■Plastic cookware—Plastic cookware designed for

microwave cooking is very useful, but should be
used carefully. Even microwave-safe plastic may
not be as tolerant of overcooking conditions as are
glass or ceramic materials and may soften or char
if subjected to short periods of overcooking. In
longer exposures to overcooking, the food and
cookware could ignite.

Follow these guidelines:

Use microwave-safe plastics only and use
them in strict compliance with the cookware
manufacturer’s recommendations.

Do not microwave empty containers.
Do not permit children to use plastic

cookware without complete supervision.

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5

6

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of an
electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the
electric current.

This appliance is equipped with a power cord
having a grounding wire with a grounding plug. The
plug must be plugged into an outlet that is properly
installed and grounded.

Consult a qualified electrician or service technician
if the grounding instructions are not completely
understood, or if doubt exists as to whether the
appliance is properly grounded.

If the outlet is a standard 2-prong wall outlet, it is
your personal responsibility and obligation to
have it replaced with a properly grounded 3-prong
wall outlet.

Do not under any circumstances cut or remove the
third (ground) prong from the power cord.

We do not recommend using an extension cord
with this appliance. If the power cord is too short,
have a qualified electrician or service technician
install an outlet near the appliance. (See

EXTENSION CORDS

section.)

For best operation, plug this appliance into its own
electrical outlet to prevent flickering of lights,
blowing of fuse or tripping of circuit breaker.

WARNING!

WARNING

—Improper use of the grounding plug can result in a risk of electric shock.

EXTENSION CORDS

A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping
over a longer cord.

Extension cords may be used if you are careful in using them.

If an extension cord is used—

The marked electrical rating of the extension cord should be at least as great as the electrical rating of
the appliance;

The extension cord must be a grounding-type 3-wire cord and it must be plugged into a 3-slot outlet;
The extension cord should be arranged so that it will not drape over the counter top or tabletop where it

can be pulled on by children or tripped over unintentionally.

If you use an extension cord, the interior light may flicker and the blower sound may vary when the
microwave oven is on. Cooking times may be longer, too.

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Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

ADAPTER PLUGS

Usage situations where appliance’s power cord will be disconnected infrequently.

Because of potential safety hazards under certain conditions,

we strongly recommend against the use of an adapter plug.

However, if

you still elect to use an adapter, where local codes permit, a

TEMPORARY

CONNECTION

may be made to a properly grounded two-prong wall
receptacle by the use of a UL listed adapter which is available at most
local hardware stores.

The larger slot in the adapter must be aligned with the larger slot in
the wall receptacle to provide proper polarity in the connection of the
power cord.

CAUTION: Attaching the adapter ground terminal to the wall receptacle cover screw does not ground the
appliance unless the cover screw is metal, and not insulated, and the wall receptacle is grounded through
the house wiring.

You should have the circuit checked by a qualified electrician to make sure the receptacle is properly
grounded.

When disconnecting the power cord from the adapter, always hold the adapter with one hand. If this is not
done, the adapter ground terminal is very likely to break with repeated use. Should this happen,

DO NOT

USE

the appliance until a proper ground has again been established.

Usage situations where appliance’s power cord will be disconnected frequently.

Do not use an adapter plug

in these situations because frequent disconnection of the power cord places
undue strain on the adapter and leads to eventual failure of the adapter ground terminal. You should have
the two-prong wall receptacle replaced with a three-prong (grounding) receptacle by a qualified electrician
before using the appliance.

Ensure proper ground
and firm connection
before use.

TEMPORARY
METHOD

Align large
prongs/slots

(Adapter plugs not
permitted in Canada)

Read and follow this Safety Information carefully.

SA VE THESE INSTRUCTIONS

7

Congratulations!
You Are Now Part of the GE Family.

Welcome to the GE family. We’re proud of our
quality products and we are committed to providing
dependable service. You’ll see it in this easy-to-use
Owner’s Manual and you’ll hear it in the friendly
voices of our customer service department.

Best of all, you’ll experience these values each time
you use your microwave oven. That’s important,
because your new microwave oven will be part of your
family for many years. And we hope you will be part
of ours for a long time to come.

We thank you for buying GE. We appreciate your
purchase, and hope you will continue to rely on us
whenever you need quality appliances for your home.

GE & You, AService Partnership.

Safety Information

Precautions to Avoid
Possible Exposure to

Excessive Microwave Energy . . . . 2

Important Safety Instructions . . 2, 3

Arcing . . . . . . . . . . . . . . . . . . . . . . 3

Foods . . . . . . . . . . . . . . . . . . . . . . . 4

Microwave-Safe Cookware . . . . . 5

Grounding Instructions . . . . . . . . .6

Extension Cords . . . . . . . . . . . . . .6

Adapter Plugs . . . . . . . . . . . . . . . . 7

Operating Instructions

Features of Your

Microwave Oven . . . . . . . . . .9, 10

Changing Power Level . . . . . . . .11

Time Features . . . . . . . . . . . . 11, 12

Sensor Features

. . . . . . . . . . . 13–15

Convection Features . . . . . . .16–20

Combination

Features . . . . . . . .16, 17, 20, 24, 25

Temperature Features . . . . . . 21–25

Auto Feature . . . . . . . . . . . . . . . . 26

Other Features . . . . . . . . . . .27, 28

Microwave Terms . . . . . . . . . . . . 29

Care and Cleaning . . . . . . . . . . . 30

Troubleshooting Tips

Before You Call For Service

. . 31, 32

Things That Are Normal

With Your Microwave Oven . . . . 32

Customer Service

Product Registration . . . . . . . . . . 33

Warranty . . . . . . . . . . . . . . . . . . .

35

Service Telephone

Numbers . . . . . . . . . . . . Back Cover

FOR YOUR RECORDS

Write the model and serial numbers here:

#
#

You can find them on a label inside the oven.

Staple sales slip or cancelled check here.

Proof of the original purchase date is needed to obtain service
under the warranty.

Inside you will find many helpful hints on how to use and maintain
your microwave oven properly. Just a little preventive care on your
part can save you a great deal of time and money over the life of your
microwave oven.

You’ll find many answers to common problems in the

Before You

Call For Service

section. If you review our chart of

Troubleshooting Tips

first, you may not need to call for service at all.

READ THIS MANUAL

IF YOU NEED SERVICE

If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included in
the back section. Or, you can always call the GE Answer Center® at

800.626.2000, 24 hours a day, 7 days a week.

8

IMPORT ANT!

Fill out and return the Consumer Product Registration Card that is
packed with this product. If you cannot find it, please send in the
duplicate card printed in the back of this manual.

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

About the features of your microwave/convection oven.

Customer ServiceTroubleshooting Tips

Operating InstructionsSafety Instructions

Throughout this manual, features and appearance may vary from your model.

850 Watts

Features of the Oven

Door Latches.

Window with Metal Shield.

Screen allows
cooking to be viewed while keeping
microwaves confined in the oven.

Receptacle for Temperature Probe.

Probe must
be securely inserted into receptacle before
oven will start any temperature cooking.

T ouch Control Panel Display.

Door Latch Release.

Press latch release to

open door.

Removable Turntable.

Turntable and support

must

be in place when using the oven. The

turntable may be removed for cleaning.

Removable Turntable Support.

The turntable

support must be in place when using the oven.

T all Oven Shelf.

Use when convection cooking
on two levels. (Do not use during combination
or microwave cooking.)

Short Oven Shelf.

Use when convection or
combination cooking. (Do not use when
microwave cooking.)

T emperature Probe.

Probe measures internal
food temperature. Must be used when cooking
by temperature in microwave, convection or
combination modes.

Optional Accessories:

Available at extra cost from your GE supplier.

JX1327MBV

and

JX1330MBV

(for model JE1390GA)

or

JX1327MWV

and

JX1330MWV

(for model
JE1390WA) Installation Kit converts this oven
to a built-in wall oven.

NOTE: Oven vent(s) and oven light are located on the
inside walls of the microwave oven. The rating plate is
located on the left side of the control panel (visible when
the door is open).

9

You can microwave by time or with the convenience features.

10

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

About the features of your microwave/convection oven.

Cooking Controls

Time Features

Press Enter

TIME COOK Amount of cooking time

Press once or twice

TIME DEFROST Amount of defrosting time
EXPRESSCOOK Starts immediately!
POWERLEVEL Power level 1–10
ADD 30 SEC Starts immediately!

Sensor Features and Auto Feature

Press Enter Option

POPCORN Starts immediately! more/less time
BEVERAGE Starts immediately!
REHEAT Starts immediately!
COOK Food type 1–7 more/less time
TEMP COOK/HOLD Food temperature
AUTO DEFROST Food weight

Convection/Combination Features

Press Enter

COMBINATION COOK Oven temperature,

then cook time or food temperature

COMBINATION ROAST Press once or twice,

then press START

CONVECTION COOK Oven temperature,

then cook time or food temperature

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

About changing the power level.

The power level may be entered or
changed immediately after entering the
time for

Time Cook, T ime Defrost

or

Express

Cook.

The power level may also be changed

during time countdown.

Press

TIME COOK

or

TIME DEFROST.

Enter cooking or defrosting time.
Press

POWER LEVEL.

Select desired power level 1–10.
Press

START.

Variable power levels add flexibility to
microwave cooking. The power levels on
the microwave oven can be compared to
the surface units on a range. Each power
level gives you microwave energy a certain
percent of the time.

Power level 7

is

microwave energy 70% of the time.

Power

level 3

is energy 30% of the time. Most

cooking will be done on

High (power level 10)

which gives you 100% power.

Power level 10

will cook faster but food may need more
frequent stirring, rotating or turning over.
A lower setting will cook more evenly and
need less stirring or rotating of the food.
Some foods may have better flavor, texture
or appearance if one of the lower settings is
used. Use a lower power level when cooking
foods that have a tendency to boil over, such
as scalloped potatoes.

Rest periods (when the microwave energy
cycles off) give time for the food to
“equalize” or transfer heat to the inside of
the food. An example of this is shown with

power level 3

—the defrost cycle. If
microwave energy did not cycle off, the
outside of the food would cook before the
inside was defrosted.

Here are some examples of uses for various
power levels:

High 10:

Fish, bacon, vegetables, boiling

liquids.

Med-High 7:

Gentle cooking of meat and

poultry; baking casseroles and reheating.

Medium 5:

Slow cooking and tenderizing for

stews and less tender cuts of meat.

Low 2 or 3:

Defrosting; simmering; delicate

sauces.

Warm 1:

Keeping food warm; softening

butter.

5

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1

About the time features.

Time Cook

Time Cook I

Allows you to microwave for any time up to
99 minutes and 99 seconds.

Power level 10 (High)

is automatically set, but

you may change it for more flexibility.

Press

TIME COOK.

Enter cooking time. For example, press

1, 5, 0

and 0for 15 minutes.

Change power level if you don’t want
full power. (Press

POWER LEVEL.

Select

a desired power level 1–10.)
Press

START.

You may open the door during

Time Cook

to check the food. Close the door and press

START

to resume cooking.

Time Cook II

Lets you change power levels automatically
during cooking. Here’s how to do it:

Press

TIME COOK.

Enter the first cook time.
Change the power level if you don’t

want full power. (Press

POWER LEVEL.

Select a desired power level 1–10.)
Press

TIME COOK

again.
Enter the second cook time.
Change the power level if you don’t

want full power. (Press

POWER LEVEL.

Select a desired power level 1–10.)
Press

START.

At the end of

Time Cook I, Time Cook II

counts down.

7

6

5

4

3

2

1

4

3

2

1

11

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

About the time features.

12

Time Defrost

Allows you to defrost for a selected length
of time.

Press

TIMEDEFROST.

Enter defrosting time.
Press

START.

Power level is automatically set at 3, but can
be changed. You can defrost small items
quickly by raising the power level after
entering the time.

Power level 7

cuts the

total defrosting time in about half;

power

level 10

cuts the total time to approximately
1/3. However, food will need more
frequent attention than usual.

A dull thumping noise may be heard during
defrosting. This is normal when oven is not
operating at

High

power.

Defrosting Tips

■

Foods frozen in paper or plastic can be
defrosted in the package. Closed packages
should be slit, pierced or vented AFTER
food has partially defrosted. Plastic storage
containers should be partially uncovered.

■Family-size, prepackaged frozen dinners

can be defrosted and microwaved. If the
food is in a foil container, transfer it to a
microwave-safe dish.

■Foods that spoil easily should not be

allowed to sit out for more than one hour
after defrosting. Room temperature
promotes the growth of harmful bacteria.

■For more even defrosting of larger foods,

such as roasts, use

Auto Defrost.

Be sure
large meats are completely defrosted
before cooking.

■When defrosted, food should be cool

but softened in all areas. If still slightly icy,
return to the microwave very briefly, or let
it stand a few minutes.

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1

Express Cook

This is a quick way to set cooking time for 1–5 minutes.

Press one of the

Express Cook

pads (from 1 to 5) for 1 to 5 minutes of cooking at

power

level 10.

For example, press the 2pad for 2 minutes of cooking time. No need to press

START

, the oven will start immediately.

The power level can be changed as time is counting down. Press

POWERLEVEL

and

enter 1–10.

Add 30 Seconds

You can use this feature two ways:

■It will add 30 seconds to the time counting down each time the pad is pressed.

■It can be used as an express cook for 30 seconds. No need to press

START

, the

oven will start immediately.

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

13

About the sensor features.

Humidity Sensor

The

Sensor Features

detect the increasing humidity released during cooking. The oven

automatically adjusts the cooking time to various types and amounts of food.

■The proper containers and covers are essential for best sensor cooking.

■Always use microwave-safe containers and cover them with lids or vented plastic wrap.

Never use tight sealing plastic containers—they can prevent steam from escaping and
cause food to overcook.

■Be sure the outside of the cooking containers and the inside of the microwave oven are

dry before placing food in the oven. Beads of moisture turning into steam can mislead
the sensor.

Dry off dishes so they don’t mislead
the sensor.

Vented

Covered

Cook

Because most cooking containers must be covered during

Cook

, this feature is best with

foods that you want to steam or retain moisture.

NOTE: Use of the metal shelf with Cookis not recommended.

Recommended Foods

A wide variety of foods including meats, fish and vegetables can be cooked
using this feature.

Foods not recommended

Foods that must be cooked uncovered, foods that require constant attention, foods that
require addition of ingredients during cooking and foods calling for a dry look or crisp
surface after cooking should not be cooked using this feature. It is best to

Time Cook

them.

Foods that microwave best using the temperature probe should use

T emp Cook

or

Combination Roast

.

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

About the sensor features.

Sensor Cook Code Guide

Food Type Cook Code Servings Serving Size Comments
Canned Vegetables 1

1 to 4 4 oz. Use microwave-safe casserole or bowl.

Cover with lid or plastic wrap.

Frozen Vegetables 2

1 to 4 4 oz. Use microwave-safe casserole or bowl.

Follow package instructions for adding
water. Cover with lid or plastic wrap.

Fresh Vegetables 3

1 to 4 4 oz. Use microwave-safe casserole or bowl.

Add 2 tablespoons water for each serving.
Cover with lid or plastic wrap.

Potatoes 4

1 to 4 8 oz. Pierce skin with fork.

Cluster potatoes in center of oven floor.

Fish 5

1 to 4 4 oz. Use oblong, square or round dish.

Cover with plastic wrap.

Chicken Pieces 6

1 to 4 1 to 2 Use oblong, square or round dish.

pieces Cover with wax paper.

Ground Meat 7

— 1/2 to 3 lbs. Use round casserole dish. Crumble meat

(Beef, Pork, Turkey) into dish. Cover with wax paper or

plastic wrap.

Cook

Cook Codes 1through 7are designed to
give you easy, automatic results with a
number of popular foods. Simply press 3
control pads—

COOK

, desired Cook Code,

and

START

. The word

AUTO

appears on the
display and the sensor is activated to sense
steam from food.

See the

Sensor Cook Code Guide

for specific

foods and instructions.

Place covered food in oven. Press

COOK

.

ENTER FOOD CODE

flashes in the display.

Press the number pad of desired food
code. The code and food type you
selected will appear on the display.

FOOD

and

CODE

flash. After 4 seconds,

ST ART

flashes on the display.
Press

START

.

The word

AUTO

shows in the display,

indicating steam sensor is activated.

Do not open the oven door while the word AUTOis
displayed—steam escaping from the oven can
affect cooking performance. If the door is opened,
close the door and press START immediately.

A beep will sound when steam is sensed and

AUTO

is replaced by cook time. Rotate or

stir food, if necessary.
When done, oven beeps every minute until

door is opened or

CLEAR/OFF

is pressed.

Cooking Tips

■ When oven signals and countdown time

is displayed, the door may be opened for
stirring, turning or rotating food. To
resume cooking, close door and press

START

.

■ Match the amount of food to the size of

container. Fill containers at least 1/2 full.

■ Be sure outside of container and inside

of oven are dry.

■ After completion of Cook cycle, if food

needs additional cooking, return food to
oven and use

Time Cook

to finish cooking.

3

2

1

14

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

15

Popcorn

To use the

Popcorn

feature:

Follow package instructions, using

Time Cook

if the package is less than 3.0
ounces or larger than 3.5 ounces. Place
the package of popcorn in the center of
the microwave.

Press

POPCORN.

The oven starts

immediately.

If you open the door while

POP

is displayed,

ERROR

will appear. Close the door, press

CLEAR/OFF

and begin again.

How to Adjust the Popcorn Program to Provide
a Shorter or Longer Cook Time

If you find that the brand of popcorn you
use underpops or overcooks consistently,
you can add or subtract 20 seconds to the
automatic popping time.

To add time:

After pressing

POPCORN

, press

9

immediately after the oven starts
for an extra 20 seconds.

To subtract time:

After pressing

POPCORN,

press

1

immediately after the oven starts
for 20 seconds less cooking time.

2

1

Use only with prepackaged
microwave popcorn weighing

3.0 to 3.5 ounces.

(less time) (more time)

Reheat

The

Reheat

feature reheats single servings
(4–8 ounces) of previously cooked foods or
a plate of leftovers.

Place covered food in the oven. Press

REHEAT.

The oven starts immediately.

The oven signals when steam is sensed
and the time remaining begins counting
down.

Do not open the oven door until time is
counting down. If the door is opened, close
it and press

START

immediately.

After removing food from the oven, stir, if possible,
to even out the temperature. If the food is not hot
enough, use Time Cookto reheat for more time.
Reheated foods may have wide variations in
temperature. Some areas may be extremely hot.

Some Foods Not Recommended for Use With
Reheat

It is best to use

Time Cook

for these foods:

■Bread products.

■Foods that must be reheated uncovered.

■Foods that need to be stirred or rotated.

■Foods calling for a dry look or crisp

surface after reheating.

2

1

Beverage

Press

BEVERAGE

to heat a cup of coffee or other beverage.

Drinks heated with the Beverage feature may be very hot.
Remove the container with care.

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

About the convection features.

Convection Cooking

Convection cooking constantly circulates heated air around the food, creating even
browning and sealed-in flavor by the constant motion of hot air over the food surfaces.

Your new oven also offers the option of combination cooking, using microwave energy
along with convection cooking. You cook with speed and accuracy, while browning and
crisping to perfection.

You can use microwave cooking, convection cooking or combination cooking to cook by
time. Simply preset the length of cooking time desired and your oven turns off
automatically.

Combination Roast

uses alternating microwave and convection to roast meats to perfection.

The following guide shows at a glance the difference between microwave, convection and
combination cooking. This guide describes the many different things your
Microwave/Convection/Combination Oven can do. You will find a wide variety of cooking
methods and programs designed to suit your lifestyle.

16

Microwave

Convection

Combination

Cooking Method Heat Source Heat Conduction Benefits

Microwave energy
is distributed evenly
throughout the oven
for thorough, fast
cooking of food.

Microwave energy. Heat produced

within food by
instant energy
penetration.

Fast, high efficiency
cooking. Oven and
surroundings do not
get hot. Easy clean­up.

Hot air circulates
around food to
produce browned
exteriors and seal in
juices.

Circulating
heated air.

Heat conducted from
outside of food to
inside.

Aids in browning
and seals in flavor.
Cooks some foods
faster than regular
ovens.

Microwave energy
and convection heat
combine to cook
foods in up to one­half the time of
regular ovens, while
browning and
sealing in juices.

Microwave energy
and circulating
heated air.

Food heats from
instant energy from
penetration and heat
conducted from
outside of food.

Shortened cooking
time from microwave
energy, plus
browning and
crisping from
convection heat.

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

17

Cookware Tips

Convection Cooking

Metal Pans are recommended for all types of baked products, but especially where
browning or crusting is important.

Dark or dull finish metal pans are best for breads and pies because they absorb heat
and produce crisper crust.

Shiny aluminum pans are better for cakes, cookies or muffins because these pans
reflect heat and help produce a light tender crust.

Glass or Glass–Ceramic casserole or baking dishes are best suited for egg and cheese
recipes due to the cleanability of glass.

Combination Cooking

Glass or Glass–Ceramic baking containers are recommended. Be sure not to use
items with metal trim as it may cause arcing (sparking) with oven wall or oven shelf,
damaging the cookware, the shelf or the oven.

Heat–Resistant Plastic microwave cookware (safe to 450°F.) may be used, but it is not
recommended for foods requiring crusting or all-around browning, because the
plastic is a poor conductor of heat.

Cookware Microwave Convection Combination

Heat-Resistant Glass,Glass-Ceramic

Yes Yes Yes

(Pyrex®, Fire King®, Corning Ware®, etc.)
Metal

No Yes No

Non Heat-Resistant Glass

No No No

Microwave-Safe Plastics

Yes No Yes

❆

Plastic Films and Wraps

Yes No No

Paper Products

Yes No No

Straw, Wicker and Wood

Yes No No

❊

Use only microwave cookware that is safe to 450°F.

Using the Shelf System

Microwave Convection Combination

No Yes Yes

(always use the shorter shelf) (always use the shorter shelf)

Microwave Convection Combination

No Yes No

(the two-level shelf system

should be used when

baking on two levels—

for example, when baking

a two-layer cake)

Shorter shelf

Taller shelf with shorter shelf for
two-level baking.

About the convection features.

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

During convection cooking, a heating element is used to raise the temperature of the air
inside the oven. Any oven temperature from 225°F. to 450°F. may be programmed. A fan
gently circulates this heated air throughout the oven, over and around the food, producing
golden brown exteriors and rich, moist interiors.

Because the heated air is kept constantly moving, not permitting a layer of cooler air to
develop around the food; some foods cook faster than in regular oven cooking.

NOTE: For information on suggested cookware, see the Cookware Tipssection.

For Best Results…

The shorter shelf is required for good air circulation and even browning. The taller shelf
may also be used with the shorter shelf when two-level baking is desired, for example, when
baking a two-layer cake.

Convection Time Cook with Preheat

Press Convection

COOK

.

Enter the oven temperature by pressing the number pads that correspond to the
desired oven temperature. For example, press number pads 2, 7, and 5for 275°F. Do
not enter convection cook time now.

Press

START

. When the oven is preheated it will signal. If you do not open the door

within 1 hour the oven will turn off automatically.
Open the oven door and place the food in the oven.
Close the oven door. Set the desired cooking time in hours and minutes by pressing

number pads in sequence beginning with hours. For example, to set 2 hours and 30
minutes, press number pads 2, 3, and 0in that order. To enter time less than one hour,
for example, 30 minutes, press 0, 3and 0.

Press

START

. When cooking is completed, the display shows

END

and the oven signals

and turns off.

6

5

4

3

2

1

Convection Time Cook without Preheating

If your recipe does not require preheating, press Convection

COOK

.

Enter the oven temperature by pressing the number pads that correspond to the
desired oven temperature. For example, press number pads 2, 2, and 5for 225°F.

Set the desired cooking time in hours and minutes by pressing number pads in
sequence beginning with hours. For example, to set 2 hours and 30 minutes, press
number pads 2, 3, and 0in that order. To enter time less than one hour, for example,
30 minutes, press 0, 3and 0.

Press

START

.

4

3

2

1

18

19

About the combination features.

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

Combination Cooking

offers the best features of microwave energy and convection cooking.
Microwaves cook food fast and convection circulation of heated air browns foods
beautifully.

For Best Results…

The shorter shelf is required for good air circulation and even browning.

Use only the shorter shelf when combination cooking. Do not use the taller shelf.

Combination Time Cooking without Preheat

If your recipe does not require
preheating, press

COOK

.

Enter the oven temperature by pressing
the number pads that correspond to
the desired oven temperature. For
example, press 2, 2and 5for 225°F.

Set the desired cooking time in hours
and minutes by pressing the number
pads in sequence beginning with hours.
For example, to set 2 hours and 30
minutes, press 2, 3and 0, in that order.
To enter time less than one hour, for
example, 30 minutes, press 0, 3and 0.

Press

START

.

NOTE:

■ Some recipes call for preheating.

■ Check the

Cookware Tips

section for

correct cookware when

Combination

Cooking

.

■ Do not use metal cookware when

Combination Cooking

.

■ Place meat on a trivet in a glass dish to

collect juices and prevent spattering.

■ For best roasting and browning results,

whole roasts should be cooked in a glass
dish placed directly on the shorter oven
shelf.

■ For foods that are too tall to fit in the

oven, you can leave out the trivet. If
necessary, you may take out the shelf and
place the dish directly on the turntable.

4

3

2

1

Combination Time Cooking with Preheat

Press

COOK

.

Enter the oven temperature by pressing
the number pads that correspond to
the desired oven temperature. For
example, press number pads 2, 7, and

5

for 275°F. Do not enter convection
cook time now.

Press

START

. When the oven is
preheated it will signal ready. If you do
not open the door within 1 hour the
oven will turn off automatically.

Open the oven door and place the food
in the oven.

Close the oven door. Set the desired
cooking time in hours and minutes by
pressing the number pads in sequence
beginning with hours. For example, to
set 2 hours and 30 minutes, press2, 3,
and 0in that order. To enter time less
than one hour, for example, 30
minutes, press 0, 3and 0.

Press

START

. When cooking is

completed, the display shows

END

and

the oven signals and turns off.

6

5

4

3

2

1

20

About the convection features.

Use the following guide to select the best method of cooking. Specific recipes can be adapted to any method of cooking.

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

Foods Microwave Combination Convection

Appetizers

Dips and Spreads ❶

N/R N/R

Pastry Snacks ② ❶ ②

Beverages ❶

N /R N/R

Sauces and Toppings ❶

N /R N/R

Soups and Stews ❶ ②

N /R

Meats

Defrosting ❶

N /R N/R

Roasting ② ❶ ②

Poultry

Defrosting ❶

N /R N/R

Roasting ② ❶ ②

Fish and Seafood

Defrosting ❶

N /R N/R

Cooking ❶ ②

N /R

Casseroles ② ❶ ②
Eggs and Cheese

Scrambled, Omelets ❶

N /R N/R

Quiche, Souffle ② ❶ ②

Vegetables, (fresh) ❶

N /R N/R

Breads

Quick ② ❶ ②
Yeast

N /R

② ❶

Muffins, Coffee Cake ② ❶ ②
Desserts

Cakes, Layer and Bundt ② ❶ ②
Angel Food and Chiffon

N /R N /R

❶

Custard and Pudding ❶

N /R N/R

Bar Cookies ② ❶ ②
Fruit ❶

N /R N/R

Pies and Pastry

N /R

② ❶

Candy ❶

N /R N/R

Blanching Vegetables ❶

N /R N/R

Frozen Convenience Foods ❶ ② ②

❶

—

Best method

②

—

Alternate method

N/R

—

Not recommended

21

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

About the temperature features.

Temperature Probe

Cooking with the probe allows you to heat
food to a certain temperature. This is the
best way to cook many foods.

The temperature probe is a food
thermometer that monitors the
temperature of the food.

The probe must be used when using

T emp
Cook/Hold, Convection Temperature Cook,
Combination Temperature Cook,

or

Combination Roast.

The probe is not recommended for batters,
doughs, frozen foods and foods which are
difficult to cook precisely by temperature.

■Make sure the cable end is inserted all the

way into the oven receptacle.

■Insert the probe into the center of the

food. Make sure the handle does not
touch the food or the top or sides of
the oven.

■Do not leave the probe in the oven if it’s

not inserted in food. If it touches the oven
wall, it may damage the oven.

Cooking Tips

■Do not twist, drop or bend the probe.

■Be sure frozen food has been completely

defrosted before inserting the probe.
The probe may break off if used in
frozen foods.

■Cover foods loosely for moisture control

and quick, even heating.

■Use a lower power level with the probe;

foods will take longer to cook but they
will heat more evenly.

Cable

End

Handle

Sensor

Appearance may vary

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

About the temperature features.

22

Temp Cook/Hold

Insert the temperature probe in the
center of the food and attach it securely
in the oven receptacle.

Press

TEMP COOK/HOLD.

Enter the desired food temperature.
Change power level if you don’t want

full power. (Press

POWERLEVEL.

Select

a power level 1–10.)
Press

START.

When the temperature is reached,
the microwave will signal. Food will
be held at this temperature for 60
minutes. The oven beeps when the
hold time is complete.

6

5

4

3

2

1

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

23

Convection Temperature Cooking

Convection cooking with the temperature
probe allows you to cook foods precisely to
the degree of doneness desired, while the
constantly circulating hot air assures even
cooking and browning.

Insert the probe in the food and attach it
securely to the oven wall.

Press Convection

COOK.

Enter the desired oven temperature.
Enter the desired food temperature.

Any food temperature from 90°F. to
199°F. may be programmed.

Press

START.

The temperature probe monitors the
temperature of the food and turns the oven
off automatically when the desired
temperature is reached.

5

4

3

2

1

The shorter shelf is required for
good circulation and even browning.
Use only the shorter shelf when
using the probe. Do not use the
taller shelf.

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

About the temperature features.

24

Combination Temperature Cooking

Combination cooking with the temperature
probe allows you to enjoy the benefits of
combination cooking with the precision of
the temperature probe.

Insert the probe in the food and attach it
securely to the oven receptacle.

Press Combination

COOK.

Enter the desired oven temperature.
Enter the desired food temperature.

Any food temperature from 90°F. to
199°F. may be programmed.

Press

START.

The temperature probe monitors the
temperature of the food and turns the oven
off automatically when the desired
temperature is reached.

5

4

3

2

1

The shorter shelf is required for
good circulation and even browning.
Use only the shorter shelf when
combination cooking. Do not use the
taller shelf.

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

25

Combination Roast

Combination Roast

is similar to

Combination

Temperature Cooking

. It uses both microwave
and convection cooking as well as the
temperature probe.

Place meat on a trivet in a glass dish.
Insert the probe in the food and attach it

securely to the oven receptacle.
Press Combination

ROAST

once for

medium or twice for well done.
Press

START.

At the appropriate time the

oven will signal

TURN

. Unplug the probe

and carefully turn the meat over.
Make sure the probe is still positioned

properly in the meat and attach it firmly
into the receptacle.

Press

START.

When the programmed temperature is
reached, the oven holds the food at that
temperature for up to 1 hour.

Cooking Tip

■Place food on a trivet in a glass dish for

cooking during

Combination Roast

. If the
food is too tall to fit into the oven you can
remove the trivet.

5

4

3

2

1

The shorter shelf is required for
good circulation and even browning.
Use only the shorter shelf when
using the probe. Do not use the
taller shelf.

26

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

About the auto feature.

Auto Defrost

Use

Auto Defrost

for meat, poultry and fish.

Use

Time Defrost

for most other frozen foods.

Auto Defrost

automatically sets the
defrosting times and power levels to give
even defrosting results for meats, poultry
and fish.

■Remove meat from package and place on

microwave-safe dish.

Press

AUTODEFROST.

Using the

Conversion Guide

at right,
enter food weight. For example, press
pads 1and 2for 1.2 pounds (1 pound,
3 ounces).

Press

START.

■Twice during defrost, the oven signals

TURN

. At each

TURN

signal, turn the food
over. Remove defrosted meat or shield
warm areas with small pieces of foil.

■After defrosting, most meats need to

stand 5 minutes to complete defrosting.
Large roasts should stand for about
30 minutes.

Conversion Guide

If the weight of food is stated in pounds and
ounces, the ounces must be converted to tenths
(.1) of a pound.

Weight of Food Enter Food Weight

in Ounces (tenths of a pound)

1–2 .1

3 .2
4–5 .3
6–7 .4

8 .5

9–10 .6

11 .7
12–13 .8
14–15 .9

3

2

1

27

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

About the other features.

Clock

Press to enter the time of day or to check the
time of day while microwaving.

Press

CLOCK.

Enter time of day.
Press

START

or

CLOCK.

3

2

1

Cooking Complete Reminder

To remind you that you have food in the oven, the oven will beep once a minute until you
either open the oven door or press

CLEAR/OFF.

Delay Start

Delay Start

allows you to set the microwave

to delay cooking up to 12 hours.

Press

DELAY START.

Enter the time you want the oven to
start. (Be sure the microwave clock
shows the correct time of day.)

Select your desired cooking program.
Press

START.

The

Delay Start

time will be displayed. The
oven will automatically start at the delayed
time.

The time of day may be displayed by
pressing

CLOCK.

NOTE: You cannot use DELAY START with
POPCORN or REHEAT.

4

3

2

1

Reminder

The

Reminder

feature can be used like
an alarm clock, without starting the oven.
The

Reminder

time can be set up to 12
hours later.

Press

DELAY START.

Enter the time you want the oven to
remind you. (Be sure the microwave
clock shows the correct time of day.)

Press

START.

The

Reminder

time may be

displayed by pressing

DELAY START.

NOTE: REM will remain on the display to show that

the Reminder is set until the Remindertime is
reached and the door is opened or CLEAR/OFF is
pressed.

3

2

1

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

About the other features.

28

Kitchen Timer

This pad performs three functions:

■It operates as a minute timer.

■It can be set to delay cooking.

■It can be used as a hold setting after

defrosting.

The

Kitchen Timer

operates without

microwave energy.

How to Use as a Minute Timer

Press

KITCHENTIMER.

Enter the amount of time you want to
count down.

Press

START.

When the time is up, the

timer will signal.

How to Use to Delay the Start of Cooking

You can set the microwave to delay cooking
up to 99 minutes and 99 seconds.

Press

TIME COOK

and enter the amount

of cooking time.
Press

KITCHENTIMER

and enter the
amount of time to delay the start of
cooking.

Press

START.

The timer will begin
counting down to zero and cooking
will then begin.

How to Use to Set a Holding Time

You can set a holding time between

Defrost

and

Time Cook,

from one second to 99

minutes and 99 seconds.

Press

TIME DEFROST.

Enter defrosting time.
Press

KITCHENTIMER.

Enter the amount of time you want the
oven to hold.

Press

TIME COOK.

Enter cooking time.
Press

START.

7

6

5

4

3

2

1

3

2

1

3

2

1

Child Lock-Out

You may lock the control panel to prevent
the microwave from being accidentally
started or used by children.

To lock or unlock the controls, press and
hold

CLEAR/OFF

for about three seconds.

When the control panel is locked, an

L

will be displayed.

Display ON/OFF

Touch the 0pad to turn the clock display on or off.

Sound

Press

SOUND

to turn the oven beeper on or off.

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

Microwave terms.

Arcing

Arcing is the microwave term for sparks in the oven. Arcing is caused by:

■ the temperature probe staying in the oven but not inserted in the food.

■ the metal shelf being installed incorrectly and touching the microwave walls.

■ metal or foil touching the side of the oven.

■ foil that is not molded to food (upturned edges act like antennas).

■ metal such as twist-ties, poultry pins, gold-rimmed dishes.

■ recycled paper towels containing small metal pieces.

Covering

Covers hold in moisture, allow for more even heating and reduce cooking time. Venting plastic wrap or
covering with wax paper allows excess steam to escape.

Shielding

In a regular oven, you shield chicken breasts or baked foods to prevent over-browning. When microwaving,
you use small strips of foil to shield thin parts, such as the tips of wings and legs on poultry, which would
cook before larger parts.

Standing Time

When you cook with regular ovens, foods such as roasts or cakes are allowed to stand to finish cooking or to
set. Standing time is especially important in microwave cooking. Note that a microwaved cake is not placed
on a cooling rack.

Venting

After covering a dish with plastic wrap, you vent the plastic wrap by turning back one corner so excess steam
can escape.

Term Definition

29

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

Care and cleaning of the microwave oven.

30

Helpful Hints

Open the oven door a few minutes after cooking to air out the inside. An occasional
thorough wiping with a solution of baking soda and water keeps the inside fresh.

Unplug the cord before cleaning any part of this oven.

How to Clean the Inside

Walls, Floor, Inside Window, Metal and Plastic Parts on the Door

Some spatters can be removed with a paper towel, others may require a damp cloth.
Remove greasy spatters with a sudsy cloth, then rinse with a damp cloth. Do not use
abrasive cleaners or sharp utensils on oven walls.

To clean the surface of the door and the surface of the oven that come together upon
closing, use only mild, nonabrasive soaps or detergents using a sponge or soft cloth.
Rinse with a damp cloth and dry.

Never use a commercial oven cleaner on any part of your microwave.

Removable Turntable and Turntable Support

To prevent breakage, do not place the turntable into water just after cooking. Wash it
carefully in warm, sudsy water or in the dishwasher. The turntable and support can be
broken if dropped. Remember, do not operate the oven without the turntable and
support in place.

How to Clean the Outside

Do not use cleaners containing ammonia or alcohol on the microwave oven. Ammonia or
alcohol can damage the appearance of the microwave.

Case

Clean the outside of the microwave with a sudsy cloth. Rinse with a damp cloth and then
dry. Wipe the window clean with a damp cloth.

Control Panel and Door

Wipe with a damp cloth. Dry thoroughly. Do not use cleaning sprays, large amounts of soap
and water, abrasives or sharp objects on the panel—they can damage it. Some paper towels
can also scratch the control panel.

Door Surface

It’s important to keep the area clean where the door seals against the microwave. Use only
mild, non-abrasive detergents applied with a clean sponge or soft cloth. Rinse well.

Power Cord

If the cord becomes soiled, unplug and wash with a damp cloth. For stubborn spots, sudsy
water may be used, but be certain to rinse with a damp cloth and dry thoroughly before
plugging cord into outlet.

Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions

Before you call for service…

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem Possible Causes What To Do

Oven will not start

A fuse in your home may be •Replace fuse or reset circuit breaker.

blown or the circuit breaker
tripped.

Power surge. • Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall • Make sure the 3-prong plug on the oven is fully inserted

outlet. into wall outlet.
Door not securely closed. • Open the door and close securely.

Control panel lighted, yet

Door not securely closed. • Open the door and close securely.

oven will not start

START

pad not pressed after • Press

START.

entering cooking selection.

Another selection entered • Press

CLEAR/OFF.

already in oven and

CLEAR/OFF

pad not pressed to cancel it.

Cooking time not entered after • Make sure you have entered cooking time after pressing

pressing

TIME COOK. TIMECOOK.

CLEAR/OFF

was pressed • Reset cooking program and press

START.

accidentally.

Food weight not entered after • Make sure you have entered food weight after pressing

pressing

AUTODEFROST. AUTO DEFROST.

Food type not entered after • Make sure you have entered a food type.

pressing

SNACKS

or

COOK.

HOT appears

The temperature inside the oven • Wait for the internal oven temperature to drop. The

on display

is greater than 200 degrees and sensor cooking features will not operate when the oven
the door is opened. is hot.

ERROR appears

During

Reheat

or

Popcorn

• Close the door, press

CLEAR/OFF

and begin again.

on display

program, the door was opened
before steam could be detected.

No steam was detected by sensor • Use

Time Cook.

within 4 minutes and 10 seconds
after start of

Popcorn

program.

PLEASE INSERT PROBE

Probe has been forgotten or not • Insert the probe into the receptacle.

appears on display

inserted properly.

SENSOR ERROR

When using a sensor feature, • Do not open the door until steam is sensed and time is

appears on display

the door was opened before shown counting down on display.
steam could be detected.

31

Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips

Before you call for service…

32

Troubleshooting Tips

Problem Possible Causes What To Do

BAD PROBE appears

The probe has not been •Insert the probe properly into the receptacle.

on display

completely inserted into
the receptacle.

The probe is defective. •Replace the probe.

LOCKED appears

The control has been locked. •Press and hold

CLEAR/OFF

for about 3 seconds

on display

to unlock the control.

HOT—OVEN IS HOT

The temperature inside the •This is normal.

appears on display

oven is greater than 200°F.

One of the sensor cooking •These features will not operate when the oven is hot.

pads was pressed when the
temperature inside the oven
was greater than 200°F.

You hear an unusual,

You have tried to start the •Start over and enter a valid time of day.

low-tone beep

Reminder without a valid
time of day.

You have tried to change •Many of the oven’s features are preset and cannot be
the power level when it changed.

is not allowed.

Things That Are Normal With Your Microwave Oven

■Steam or vapor escaping from around

the door.

■Light reflection around door or outer case.

■Dimming oven light and change in

the blower sound at power levels other
than high.

■Dull thumping sound while oven is

operating.

■TV/radio interference might be noticed

while using the microwave. Similar to the
interference caused by other small
appliances, it does not indicate a problem
with the microwave. Plug the microwave
into a different electrical circuit, move
the radio or TV as far away from the
microwave as possible, or check the
position and signal of the TV/radio
antenna.

33

General Electric Company

Warranty Registration Department
P.O. Box 34070
Louisville, KY 40232-4070

GE Service Protection Plus

™

GE, a name recognized worldwide for quality and dependability, offers you Service
Protection Plus

™

—comprehensive protection on all your appliances—No Matter

What Brand!

Benefits Include:

• Backed by GE

• All brands covered

• Unlimited service calls

• All parts and labor costs included

• No out-of-pocket expenses

• No hidden deductibles

• One 800 number to call

You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.

Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy knowing that all your valuable
household products are protected against expensive repairs.

Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.

*All brands covered, up to 20 years old, in the continental U.S.

We’ll Cover Any Appliance.
Anywhere. Anytime.*

Please place in envelope and mail to:

✁

Cut here

34

Consumer Product Ownership Registration

Model Number Serial Number

Important

Mail

Today!

GE Appliances

General Electric Company
Louisville, Kentucky 40225

First

Name

Mr. ■■ Ms. ■■ Mrs. ■■ Miss ■■

Street

Address

City

State

Date Placed

In Use

Month

Day Year

Zip

Code

Apt. #

Last

Name

Phone

Number

_ _

Consumer Product Ownership Registration

Dear Customer:
Thank you for purchasing our product and thank you for placing your
confidence in us. We are proud to have you as a customer!

Follow these three steps to protect your new appliance investment:

Complete and
mail your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.

After mailing
the registration
below, store this
document in a safe
place. It contains
information you
will need should
you require service.
Our service number
is 800-GE-CARES
(800-452-2737).

Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
information call the
GE Answer Center

®

800.626.2000.

Important: If you did not get a registration card with your product,

detach and return the form below to ensure that your
product is registered.

1

2 3

Model Number Serial Number

✁

Cut here

35

Customer ServiceTroubleshooting Tips

Operating Instructions

Safety Instructions

Installation Instructions

GE Microwave Oven Warranty

All warranty service provided by an authorized
Customer Care

®

technician. For service, call 800-GE-CARES.

For The Period Of: GE Will Replace, At No Charge To You:

One Year Any part

of the microwave oven which fails due to a defect in materials or workmanship.

From the date of the

During this

fullone-year warranty,

GE will also provide,

free of charge,

all labor and in-home

original purchase

service to replace the defective part.

Nine Years The magnetron tube,

if the magnetron tube fails due to a defect in materials or workmanship.

From the second through

During this

nine-year limited warranty,

you will be responsible for any labor or in-home

the tenth year from the

service costs.

date of original purchase

■Service trips to your home to teach you how to use the

product.

■Improper installation.

■Failure of the product if it is abused, misused, or used for

other than the intended purpose or used commercially.

■Replacement of house fuses or resetting of circuit

breakers.

■Damage to the product caused by accident, fire, floods or

acts of God.

■Incidental or consequential damage to personal property

caused by possible defects with this appliance.

What GE Will Not Cover:

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

For the above limited warranty: To avoid any trip charges, you must take the microwave oven to a General Electric

Customer Care®servicer and pick it up following service. In-home service is also available, but you must pay for the service
technician’s travel costs to your home.

Customer Service Troubleshooting Tips

Operating Instructions

Safety Instructions

Installation Instructions

Customer Service Troubleshooting Tips

Installation Instructions

Safety Instructions

Operating Instructions

Customer Service Troubleshooting Tips

Installation Instructions

Safety Instructions

Operating Instructions

Printed in Korea

36

Service Telephone Numbers.

GE Answer Center

®

800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In-Home Repair Service

800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

Special Needs Service

800.626.2000

800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.

Service Contracts

800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories

800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE:

First,

contact the people who serviced your appliance.

Next,

if you are still not pleased, write all the details—including your phone number—to:

Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225

Finally,

if your problem is still not resolved, write:

Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606