GE JB970 series Owner's Manual And Installation Instructions

GE Appliances

164D3333P165-1 (350A4545P037) 49-8935-1 1-00 J-R

JB970

Ranges

Self-Cleaning Convection

Owner’s Manual

and Installation

Instructions

www.geappliances.com

Safety Instructions . . . .3, 4

Anti-Tip Device . . . . . . . . . . . .3, 38

Oven . . . . . . . . . . . . . . . . . . . . . . .6

Radiant Surface Units . . . . . . . . . .5

Operating Instructions, Tips

Oven Thermostat . . . . . . . . . . . . .24

Self-Cleaning Oven . . . . . . . .25, 26

Using the Clock and Timer . . . . .16

Using the Oven . . . . . . . . . . .10–26

Using the Surface Units . . . . . . .7, 8

Care and Cleaning

Broiler Pan and Grid . . . . . . . . .28

Glass Cooktop . . . . . . . . . . . . . . .31

Lift-Off Oven Door . . . . . . . . . . .29

Oven Light . . . . . . . . . . . . . . . . .30

Oven Shelves . . . . . . . . . . . . . . . .28

Stainless Steel . . . . . . . . . . . . . . .27

Installation Instructions

Anti-Tip Bracket . . . . . . . . . . . . .38

Before You Begin . . . . . . . . . . . . .32

Electrical Connection . . . . . .34–37

Leveling . . . . . . . . . . . . . . . . . . .38

Prepare the Opening . . . . . . . . . .33

Troubleshooting Tips

Before You Call for Service . . .39–42

Consumer Services

GE Answer Center® 800.626.2000

Important phone

numbers . . . . . . . . . . . . .Back Cover

Model and serial number

location . . . . . . . . . . . . . . . . . . . . .3

Product registration . . . . . .3, 45, 46

Warranty . . . . . . . . . . . . . . . . . .47

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Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

FOR YOUR RECORDS

Write the model and serial numbers here:

#

#

You can find them on a label on the front of the range behind the warming drawer.

Staple sales slip or cancelled check here.

Proof of the original purchase date is needed to obtain service under the warranty.

Inside you will find many helpful hints on how to use and maintain your range properly.
Just a little preventive care on your part can save you a great deal of time and money over the life
of your range.

READ THIS MANUAL

IF YOU NEED SERVICE

You’ll find many answers to common problems in the

Before You Call For Service

section. If you

review our chart of

Troubleshooting Tips

first, you may not need to call for service at all.

If you do need service, you can relax knowing help is only a phone call away. A list of toll-free
customer service numbers is included in the back section of this manual. Or, you can always call
the GE Answer Center® at 800.626.2000, 24 hours a day, 7 days a week.

IMPORTANT!

Fill out the Consumer Product Registration Card.

Two easy ways to register your appliance!

■ Through the internet at www.geappliances.com

■ Complete and mail the enclosed Product Registration Card

GE & You, A Service Partnership.

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

For your safety, the information in this manual must be followed to minimize the risk of fire or
explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

All ranges can tip and injury could result.

To prevent accidental tipping of the range, attach it to the wall and floor by installing the Anti-Tip
device supplied.

To check if the device is installed and engaged properly, remove the kick panel or storage drawer
and inspect the rear leveling leg. Make sure it fits securely into the slot.

If you pull the range out from the wall for any reason, make sure the device is properly
engaged when you push the range back against the wall. If it is not, there is a possible risk of
the range tipping over and causing injury if you or a child stand, sit or lean on an open door.

Please refer to the Anti-Tip device information in this manual. Failure to take this precaution
could result in tipping of the range and injury.

WARNING

ANTI-TIP DEVICE

IMPORTANT SAFETY NOTICE

The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to
publish a list of substances known to the state to cause cancer, birth defects or other reproductive
harm, and requires businesses to warn customers of potential exposure to such substances.

The fiberglass insulation in self-clean ovens gives off a very small amount of carbon monoxide during
the cleaning cycle. Exposure can be minimized by venting with an open window or using a ventilation
fan or hood.

Fluorescent light bulbs contain mercury. If your model has a surface light, you must recycle the
fluorescent light bulb according to local, state and federal codes.

When using electrical appliances, basic safety precautions should be followed, including the following:

■Use this appliance only for its intended

purpose as described in this Owner’s Manual.

■Be sure your appliance is properly installed

and grounded by a qualified technician in
accordance with the provided installation
instructions.

■ Do not attempt to repair or replace any

part of your range unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.

■ Have the installer show you the location of

the circuit breaker or fuse. Mark it for easy
reference.

■ Before performing any service, disconnect

the range power supply at the household
distribution panel by removing the fuse or
switching off the circuit breaker.

■ Do not leave children alone—children

should not be left alone or unattended in
an area where an appliance is in use. They
should never be allowed to sit or stand on
any part of the appliance.

■ Do not allow anyone to climb, stand or

hang on the door, storage drawer or
cooktop. They could damage the range
and even tip it over, causing severe
personal injury.

SAFETY PRECAUTIONS

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Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

4

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

■ Do not store flammable materials in an

oven or near the cooktop.

■

CAUTION:

Items of interest to children
should not be stored in cabinets above a
range or on the backsplash of a range—
children climbing on the range to reach
items could be seriously injured.

■ Never wear loose-fitting or hanging

garments while using the appliance. Be
careful when reaching for items stored over
the range. Flammable material could be
ignited if brought in contact with hot
surface units or heating elements and may
cause severe burns.

■ Use only dry pot holders—moist or damp

pot holders on hot surfaces may result in
burns from steam. Do not let pot holders
touch hot surface units or heating elements.
Do not use a towel or other bulky cloth.

■ Do not use water on grease fires. Never

pick up a flaming pan. Turn the controls
off. Smother a flaming pan on a surface
unit by covering the pan completely with a
well-fitting lid, cookie sheet or flat tray. Use
a multi-purpose dry chemical or foam-type
fire extinguisher.

■Flaming grease outside a pan can be put

out by covering it with baking soda or, if
available, by using a multi-purpose dry
chemical or foam-type fire extinguisher.

■Flame in the oven can be smothered

completely by closing the oven door and
turning the oven off or by using a multi­purpose dry chemical or foam-type fire
extinguisher.

■ For your safety, never use your appliance

for warming or heating the room.

■ Do not let cooking grease or other

flammable materials accumulate in or
near the range.

■ Do not touch the surface units, the heating

elements or the interior surface of the
oven. These surfaces may be hot enough to
burn even though they are dark in color.
During and after use, do not touch, or let
clothing or other flammable materials
contact the surface units, areas nearby the
surface units or any interior area of the
oven; allow sufficient time for cooling first.

■Potentially hot surfaces include the

cooktop, areas facing the cooktop, oven
vent opening, surfaces near the opening,
crevices around the oven door and metal
trim parts above the door.

■

REMEMBER:

The inside surface of the oven

may be hot when the door is opened.

■ Do not store or use combustible materials,

gasoline or other flammable vapors and
liquids in the vicinity of this or any other
appliance.

■ Keep the hood and grease filters clean

to maintain good venting and to avoid
grease fires.

■ Teach children not to play with the

controls or any other part of the range.

■ Always keep dish towels, dish cloths, pot

holders and other linens a safe distance
from your range.

■ Always keep wooden and plastic utensils

and canned food a safe distance from
your range.

■ Always keep combustible wall coverings,

curtains or drapes a safe distance from
your range.

WARNING!

SAFETY PRECAUTIONS

Cook meat and poultry thoroughly—meat to at least an INTERNAL temperature of 160°F. and poultry
to at least an INTERNAL temperature of 180°F. Cooking to these temperatures usually protects against
foodborne illness.

COOK MEAT AND POULTRY THOROUGHLY…

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

Use proper pan size—select cookware having flat bottoms large enough to cover the surface unit
heating element. The use of undersized cookware will expose a portion of the surface unit to direct
contact and may result in ignition of clothing. Proper relationship of cookware to surface unit will
also improve efficiency.

■Never leave the surface units unattended at

high heat settings. Boilovers cause smoking
and greasy spillovers that may catch on fire.

■Only certain types of glass, glass ⁄ceramic,

earthenware or other glazed containers are
suitable for cooktop service; others may
break because of the sudden change in
temperature.

■To minimize the possibility of burns,

ignition of flammable materials and
spillage, the handle of a container should
be turned toward the center of the range
without extending over nearby surface units.

■Always turn the surface units off before

removing cookware.

■When flaming foods under the hood, turn

the fan on.

■Use care when touching the cooktop. The

glass surface of the cooktop will retain heat
after the controls have been turned off.

■Keep an eye on foods being fried at high or

medium high heat settings.

■Foods for frying should be as dry as

possible. Frost on frozen foods or moisture
on fresh foods can cause hot fat to bubble
up and over the sides of the pan.

■Use little fat for effective shallow or deep

fat frying. Filling the pan too full of fat can
cause spillovers when food is added.

■If a combination of oils or fats will be used

in frying, stir together before heating, or as
fats melt slowly.

■Always heat fat slowly, and watch as it heats.

■Use a deep fat thermometer whenever

possible to prevent overheating fat beyond
the smoking point.

■Avoid scratching the glass cooktop. The

cooktop can be scratched with items such
as sharp instruments; rings or other
jewelry, and rivets on clothing.

■Do not operate the radiant surface units if

the glass is broken. Spillovers or cleaning
solution may penetrate a broken cooktop
and create a risk of electrical shock.
Contact a qualified technician immediately
should your glass cooktop become broken.

■Never use the glass cooktop surface as a

cutting board.

■Do not place or store items that can melt or

catch fire on the glass cooktop, even when
it is not being used.

■Be careful when placing spoons or other

stirring utensils on glass cooktop surface
when it is in use. They may become hot and
could cause burns.

■Clean the cooktop with caution. If a wet

sponge or cloth is used to wipe spills on a
hot surface unit, be careful to avoid steam
burns. Some cleaners can produce noxious
fumes if applied to a hot surface.

NOTE:

We recommend that you avoid
wiping any surface unit areas until they
have cooled and the indicator light has
gone off. Sugar spills are the exception to
this. Please see the

Cleaning the glass

cooktop

section.

■When the cooktop is cool, use only the

recommended cleaning cream to clean
the cooktop.

■To avoid possible damage to the cooking

surface, do not apply cleaning cream to
the glass surface when it is hot.

■After cleaning, use a dry cloth or paper

towel to remove all cleaning cream residue.

■Read and follow all instructions and

warnings on the cleaning cream labels.

RADIANT SURFACE UNITS

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Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

6

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

■ Do not heat unopened food containers.

Pressure could build up and the container
could burst, causing an injury.

■ Keep the oven vent unobstructed.

■ Keep the oven free from grease buildup.

■ Place the oven shelf in the desired position

while the oven is cool. If shelves must be
handled when hot, do not let pot holder
contact the heating elements.

■ When using cooking or roasting bags in the

oven, follow the manufacturer’s directions.

■ Pulling out the shelf to the stop-lock is a

convenience in lifting heavy foods. It is also
a precaution against burns from touching
hot surfaces of the door or oven walls.

■ Do not use the oven to dry newspapers.

If overheated, they can catch on fire.

■ Do not use the oven for a storage area.

Items stored in an oven can ignite.

■ Do not leave paper products, cooking

utensils or food in the oven when not
in use.

■ Do not use aluminum foil to line oven

bottoms, except as suggested in this
manual. Improper installation of
aluminum foil may result in a risk of
electric shock or fire.

Stand away from the range when opening the oven door. Hot air or steam which escapes can cause
burns to hands, face and/or eyes.

WARNING!

OVEN

Read and follow this Safety Information carefully.

SAVE THESE INSTRUCTIONS

Do not use oven cleaners. No commercial oven cleaner or oven liner protective coating of any kind
should be used in or around any part of the oven. Residue from oven cleaners will damage the inside
of the oven when the self-clean cycle is used.

■Do not clean the door gasket. The door

gasket is essential for a good seal. Care
should be taken not to rub, damage or
move the gasket.

■Before self-cleaning the oven, remove the

broiler pan, grid and other cookware.

■Be sure to wipe up excess spillage before

starting the self-cleaning operation.

■If the self-cleaning mode malfunctions,

turn the oven off and disconnect the
power supply. Have it serviced by a
qualified technician.

■Clean only parts listed in this Owner’s

Manual.

SELF-CLEANING OVEN

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Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

Using the surface units.

Throughout this manual, features and appearance may vary from your model.

How to Set

Push the knob in and turn in either
direction to the setting you want.

At both

OFF

and HIthe control

clicks

into position. You may hear slight

clicking

sounds during cooking,
indicating the control is keeping the
power level you set.

The

WARMING ZONE

(warm) setting for
the center surface unit keeps already
heated food warm until ready to serve.

Be sure you turn the control knob to
OFF when you finish cooking.

Using the Bridge Burner

To use the bridge burner, turn the
control knob to the

BRIDGE BURNER

settings.

For full bridge burner operation, turn on
the rear burner.

To use only the front burner, turn the
control knob to the

FRONT BURNER

settings.

Dual Surface Unit Control Knob

The right front surface unit has 2 cooking sizes to
select from so you can match the size of the unit
to the size of the cookware you are using.

To use the small (6 inch) surface unit,
turn the control knob to the

SMALL

BURNER

settings.

To use the large (9 inch) surface unit,
turn the control knob to the

LARGE

BURNER

settings.

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

8

Using the surface units.

NOTE: A slight odor is normal when a new cooktop is used for the first time. It is caused by the heating of new parts

and insulating materials and will disappear in a short time.

About the radiant surface units…

The radiant cooktop features heating
units beneath a smooth glass surface.

The surface unit will cycle on and off to
maintain your selected control setting.

It is safe to place hot cookware from the
oven or surface on the glass surface when
the surface is cool.

Even after the surface units are turned
off, the glass cooktop retains enough heat
to continue cooking. To avoid over­cooking, remove pans from the surface
units when the food is cooked. Avoid
placing anything on the surface unit until
it has cooled completely.

■

Water stains (mineral deposits) are removable
using the cleaning cream or full strength white
vinegar.

■

Use of window cleaner may leave an
iridescent film on the cooktop. The cleaning
cream will remove this discoloration.

■

Don’t store heavy items above the cooktop. If
they drop onto the cooktop, they can cause
damage.

■

Do not use the surface as a cutting board.

■

Do not slide cookware across the cooktop
because it can scratch the glass—the glass is
scratch resistant, not scratch proof.

Never cook directly on the glass.
Always use cookware.

Always place the pan in the center of
the surface unit you are cooking on.

Temperature Limiter

Every radiant surface unit has a
temperature limiter.

The temperature limiter protects the
glass cooktop from getting too hot.

The temperature limiter may cycle the
units off for a time if:

■

The pan boils dry.

■

The pan bottom is not flat.

■

The pan is off center.

■

There is no pan on the unit.

Indicator Lights

A

HOT SURFACE

indicator light will glow
when any area above radiant element is
hot and will remain on until the surface is
cool enough to touch.

A surface unit ONindicator light will glow
when any surface unit is on.

NOTE: The surface unit ON light may glow
between the surface control settings of LO and
OFF, but there is no power to the surface units.

SURFACE

COOKING

OFF CENTER

DRAGGING

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

9

Selecting types of cookware.

The following information will help you choose cookware which will give good performance on glass cooktops.

Stainless Steel:

recommended

Aluminum:

heavy weight recommended

Good conductivity. Aluminum residues
sometimes appear as scratches on the
cooktop, but can be removed if cleaned
immediately. Because of its low melting
point, thin weight aluminum should not
be used.

Copper Bottom:

recommended

Copper may leave residues which can
appear as scratches. The residues can be
removed, as long as the cooktop is
cleaned immediately. However, do not let
these pots boil dry. Overheated metal can
bond to glass cooktops. An overheated
copper bottom pot will leave a residue
that will permanently stain the cooktop if
not removed immediately.

Porcelain Enamel Covered Cast Iron:

recommended

As long as the cookware is covered
completely with porcelain enamel, this
cookware is recommended. Caution is
recommended for cast iron cookware
that is not completely covered with
smooth porcelain enamel, as it may
scratch the glass ceramic cooktop.

Glass-ceramic:

usable, but not recommended

Poor performance. May scratch the
surface.

Stoneware:

usable, but not recommended

Poor performance. May scratch the
surface.

Check pans for flat bottoms by
using a straight edge.

Pans with rounded, curved, ridged
or warped bottoms are not
recommended.

Use only flat-bottomed woks.

Wok Cooking

We recommend that you use only a flat-bottomed
wok. They are available at your local retail store.

Do not use woks that have support rings.
Use of these types of woks, with or
without the ring in place, can be
dangerous. Placing the ring over the
surface unit will cause a build-up of heat
that will damage the porcelain cooktop.
Do not try to use such woks without the
ring. You could be seriously burned if the
wok tipped over.

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

10

Using the oven controls.

Throughout this manual, features and appearance may vary from your model.

Oven Control, Clock and Timer Features and Settings

BAKE Pad

Press this pad to select the bake function.

BROIL HI/LO Pad

Press this pad to select the broil function.

CONVECTION ROAST Pad

Press this pad to select roasting with the
convection function.

Display

Shows the time of day, oven temperature,
whether the oven is in the bake, broil or self­cleaning mode and the times set for the
timer or automatic oven operations.

If “F– and a number or letter” flash in the display and
the oven control signals, this indicates a function
error code. Press the CLEAR/OFF pad. Allow the oven to

cool for one hour. Put the oven back into operation. If the
function error code repeats, disconnect the power to the
oven and call for service.

If your oven was set for a timed oven operation and
a power outage occurred, the clock and all programmed

functions must be reset.

The time of day will flash in the display when there
has been a power outage.

COOKING TIME Pad

Press this pad and then press the number
pads to set the amount of time you want
your food to cook. The oven will shut off
when the cooking time has run out.

DELAY START Pad

Use along with

COOKING TIME

or

SELF

CLEAN

pads to set the oven to start and stop

automatically at a time you set.

CLOCK Pad

Press this pad before setting the clock.

OVEN LIGHT Pad

Press this pad to turn the oven light on
or off.

KITCHEN TIMER ON/OFF Pad

Press this pad to select the timer feature.

CLEAR/OFF Pad

Press this pad to cancel

ALL

oven

operations except the clock and timer.

Number Pads

Use to set any function requiring numbers
such as the time of day on the clock, the
timer, the oven temperature, the internal
food temperature, the start time and
length of operation for timed baking
and self-cleaning.

START Pad

Must be pressed to start any cooking or
cleaning function.

PROBE Pad

Press this pad when using the probe to cook
food to the desired internal temperature.

SELF CLEAN Pad

Press this pad to select the self-cleaning
function. See the

Using the self-cleaning

oven

section.

CONVECTION BAKE Pad

Press this pad to select baking with the
convection function.

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

11

Special features of your oven control.

Your new control has additional features that you may choose to use. The following are the features
and how you may activate them.

The special feature modes can only be activated while the display is showing the time of day. They remain
in the control’s memory until the steps are repeated.

When the display shows your choice, press the START pad. The special features will remain in memory after
a power failure.

12 Hour Shut-Off

With this feature, should you forget and leave the
oven on, the control will automatically turn off the
oven after 12 hours during baking functions or
after 3 hours during a broil function.

If you wish to turn

OFF

this feature, follow

the steps below.

Press the

BAKE

and

BROIL HI/LO

pads
at the same time for 3 seconds until
the display shows

SF.

Press the

DELAY START

pad. The

display will show

12 shdn

(12 hour

shut-off). Press the

DELAY START

pad again and the display will show

no shdn

(no shut-off).

Press the

START

pad to activate the
no shut-off and leave the control
set in this special features mode.

Fahrenheit or Centigrade Temperature Selection

Your oven control is set to use the Fahrenheit
temperature selections but you may change this
to use the Centigrade selections.

Press the

BAKE

and

BROIL HI/LO

pads
at the same time for 3 seconds until
the display shows

SF.

Press the

BROIL HI/LO

pad. The

display will show F(Fahrenheit).

Press the

BROIL HI/LO

pad

again. The display will show

C

(Centigrade).

Press the

START

pad.

Tones at the End of a Timed Cycle

At the end of a timed cycle, 3 short beeps will
sound followed by one beep every 6 seconds until
the CLEAR/OFF pad is pressed. This continuous 6
second beep may be canceled.

To cancel the 6 second beep:

Press the

BAKE

and

BROIL HI/LO

pads
at the same time for 3 seconds until
the display shows

SF.

Press the

KITCHEN TIMER ON/OFF

pad. The display shows

CON BEEP

(continuous beep). Press the

KITCHEN TIMER ON/OFF

pad

again. The display shows

BEEP.

(This cancels the one beep
every 6 seconds.)

Press the

START

pad.

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

12

Special features of your oven control.

12 Hour, 24 Hour or Clock Black-Out

Your control is set to use a 12 hour clock.

If you would prefer to have a 24 hour
military time clock or black-out the clock
display, follow the steps below.

Press the

BAKE

and

BROIL HI/LO

pads at the same time for 3 seconds
until the display shows

SF.

Press the

CLOCK

pad once. The

display will show

12 hr.

If this is

the choice you want, press the

START

pad.

Press the

CLOCK

pad again to change to
the 24 hour military time clock. The
display will show

24 hr.

If this is the choice

you want, press the

START

pad.

Press the

CLOCK

pad again to black-out
the clock display. The display will show

OFF.

If this is the choice you want, press

the

START

pad.

NOTE: If the clock is in the black-out mode you
will not be able to use the Delay Start function.

Control Lockout

Your control will allow you to lock down the touch
pads so they cannot be activated when pressed.

Press the

BAKE

and

BROIL HI/LO

pads at the same time for 3 seconds
until the display shows

SF.

Press the

SELF CLEAN

pad. The

display will show “LOC OFF.”

Press the

SELF CLEAN

pad again. The

display will show “LOC ON.”

Press the

START

pad to activate
the control lockout feature and
leave the control set in this special
features mode.

When this feature is on and the touch
pads are pressed the control will beep and
the display will show “LOC.”

NOTE: The control lockout mode will not affect
the clock, timer and oven light touch pads.

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

13

Cook and Hold

Your new control has a cook and hold feature that
keeps cooked foods warm for up to 3 hours after
the cooking function is finished.

To activate this feature, follow the steps
below.

Press the

BAKE

and

BROIL HI/LO

pads
at the same time for 3 seconds until
the display shows

SF.

Press the

COOKING TIME

pad. The

display will show

Hld OFF.

Press the

COOKING TIME

pad again
to activate the feature. The display
will show

Hld ON.

Press the

START

pad to activate
the cook and hold feature and
leave the control set in this special
features mode.

Using Convection Conversion

By using the Convection Conversion feature you
can automatically convert the oven temperature
from regular baking to Convection Bake
temperatures.

To convert the oven temperature for
convection baking, follow the steps below.

Press and hold the

CONVECTION

BAKE

pad for 4 to 5 seconds.

CON Con Bake

will show in the display.

Using the number pads, enter
the temperature recommended
in the recipe.

Press the

START

pad.

The display shows the converted
(reduced) temperature. For
example, if you entered a recipe
temperature of 350°F., the display
will show

325°F.

when it is converted.

Press the

CLEAR/OFF

pad when

baking is finished.

NOTE: Conversion must be set each time you
want to use it. It is not held in memory.

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

14

Aluminum Foil

You can use aluminum foil to line the
broiler pan and broiler grid. However,
you must mold the foil tightly to the grid
and cut slits in it just like the grid.

Without the slits, the foil will prevent fat
and meat juices from draining into the
broiler pan. The juices could become
hot enough to catch on fire. If you
do not cut the slits, you are essentially
frying, not broiling.

Do not use aluminum foil on the bottom of
the oven.

Never entirely cover a shelf with
aluminum foil. This will disturb the heat
circulation and result in poor baking.

A smaller sheet of foil may be used to
catch a spillover by placing it on a lower
shelf several inches below the food.

Cut slits in the foil just like the grid.

Using the oven.

To avoid possible burns, place the shelves in the desired position before you turn the oven on.

Position of Oven Shelves

Arrange the oven shelf or shelves in the
desired locations while the oven is cool.
The correct shelf position depends on
the kind of food and the browning
desired. As a general rule, place most
foods in the middle of the oven, on
either position Bor

C.

See the chart for suggested shelf positions.

To remove a shelf,

pull it toward you, tilt

the front end up and pull it out.

To replace,

place the end of the shelf
(stop-locks) on the support, tilt up the
front and push the shelf in.

The oven has 4 shelf positions.

How to Set the Oven for Baking or Roasting

Press the

BAKE

pad.

Press the number pads to set the
desired temperature.

Press the

START

pad.

Check food for doneness at
minimum time on recipe. Cook
longer if necessary.

Press the

CLEAR/OFF

pad when

cooking is complete.

Type of Food Shelf Position

Angel food cake A

Biscuits or muffins B or C

Cookies or cupcakes B or C

Brownies B or C

Layer cakes B or C

Bundt or pound cakes A or B

Pies or pie shells B or C

Frozen pies A (on cookie sheet)

Casseroles B or C

Roasting A or B

Preheating and Pan Placement

Preheat the oven if the recipe calls for it.
Preheating is necessary for good results
when baking cakes, cookies, pastry and
breads.

To preheat, set the oven at the correct temperature.
The control will beep when the oven is preheated
and the display will show your set temperature.
This may take approximately 10 minutes.

Baking results will be better if baking pans
are centered in the oven as much as
possible. Pans should not touch each
other or the walls of the oven. If you need
to use two shelves, stagger the pans so one
is not directly above the other, and leave
approximately 1

1

⁄2″between pans, from

the front, back and sides of the wall.

Do not place foods directly on the
oven floor.

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

15

To avoid possible burns, place the shelves in the desired position before you turn the oven on.

How to Set the Oven for Broiling

Place the meat or fish on the broiler
grid in the broiler pan.

Follow suggested shelf positions in
the

Broiling Guide.

If your range is connected to 208 volts, rare
steaks may be broiled by preheating the broiler
and positioning the oven shelf one position
higher.

Press the

BROIL HI/LO

pad once

for

HI Broil.

To change to

LO Broil,

press the

BROIL HI/LO

pad again.

Press the

START

pad.

When broiling is finished, press the

CLEAR/OFF

pad.

Leave the door open to the broil
stop position. The door stays open
by itself, yet the proper temperature
is maintained in the oven.

Broiling Guide

Quantity and/ Shelf First Side Second Side

Food or Thickness Position Time (min.) Time (min.) Comments

Ground Beef 1 lb. (4 patties) C 10 7 Space evenly. Up to 8

Well Done 1/2 to 3/4″ thick patties take about the

same time.

Beef Steaks

Rare 1″ thick C 6 5 Steaks less than 1″
Medium 1 to 11⁄2 lbs. C 8 6 thick cook through
Well Done C 12 11 before browning. Pan

frying is recommended.
Slash fat.

Rare 1

1

⁄2″ thick C 10 7–8

Medium 2 to 21⁄2 lbs. C 15 14–16
Well Done C 25 20–25

Chicken 1 whole A 35 10–15 Reduce time about 5

2 to 21⁄2 lbs., to 10 minutes per side
split lengthwise for cut-up chicken.

Brush each side with
melted butter. Broil
skin-side-down first.

Lobster Tails 2–4 B 13–16 Do not Cut through back of

6 to 8 oz. each turn shell. Spread open.

over. Brush with melted

butter before broiling
and after half of
broiling time.

Fish Fillets 1/4 to 1/2″ thick C 5 5 Handle and turn very

carefully. Brush with
lemon butter before
and during cooking, if
desired. Preheat
broiler to increase
browning.

Ham Slices 1″ thick B 8 8 Increase time 5 to 10
(precooked) minutes per side for

1

1

⁄2″ thick or home-

cured ham.

Pork Chops 2 (1/2″ thick) C 10 10 Slash fat.
Well Done 2 (1″ thick) about 1 lb. B 13 13

Lamb Chops

Medium 2 (1″thick) about 10 C 10 9 Slash fat.
Well Done to 12 oz. C 12 10

Medium 2 (1

1

⁄2″ thick) about 1 lb. C 14 12

Well Done B 17 12–14

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

16

Using the clock and timer.

To Set the Clock

The clock must be set to the correct time
of day for the automatic oven timing
functions to work properly. The time of
day cannot be changed during a timed
baking or self-cleaning cycle.

Press the

CLOCK

pad.

Press the number pads.

Press the

START

pad until the

time of day shows in the display.

Make sure the clock is set to the
correct time of day.

To Set the Timer

Press the

KITCHEN TIMER

ON/OFF

pad.

Press the number pads until the
amount of time you want shows in
the display. For example, to set 2
hours and 45 minutes, press

2, 4

and 5in that order. If you make a
mistake press the

KITCHEN TIMER

ON/OFF

pad and begin again.

Press the

START

pad.

When the timer reaches

:00

, the
control will beep 3 times followed
by one beep every 6 seconds until
the

KITCHEN TIMER ON/OFF

pad
is pressed.

The 6 second tone can be canceled by following
the steps in the Special features of your oven
control section under Tones at the End of a
Timed Cycle.

The timer is a minute timer only.
The timer does not control oven

operations. The maximum setting on
the timer is 9 hours and 59 minutes.

To Reset the Timer

If the display is still showing the time
remaining, you may change it by pressing
the

KITCHEN TIMER ON/OFF

pad, then
press the number pads until the time you
want appears in the display.

If the remaining time is not in the display
(clock, delay start or cooking time are in
the display), recall the remaining time by
pressing the

KITCHEN TIMER ON/OFF

pad
and then pressing the number pads to
enter the new time you want.

To Cancel the Timer

Press the

KITCHEN TIMER ON/OFF

pad twice.

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

17

How to Set a Delayed Start and Automatic Stop

You can set the oven control to delay-start the
oven, cook for a specific length of time and then
turn off automatically.

Make sure the clock shows the correct
time of day.

Press the

BAKE

pad.

Using the number pads, enter the
desired temperature.

Press the

COOKING TIME

pad.

NOTE: If your recipe requires preheating, you
may need to add additional time to the length of
the cooking time.

Using the number pads, enter the
desired baking time.

Press the

DELAY START

pad.

Using the number pads, enter the
time of day you want the oven to turn
on and start cooking.

Press the

START

pad.

NOTE: An attention tone will sound if you are
using timed baking and do not press the START
pad after entering the baking temperature.

If you would like to check the times you
have set, press the

DELAY START

pad to
check the start time you have set or press
the

COOKING TIME

pad to check the

length of cooking time you have set.

The oven will turn on automatically. The
word ONand

100°

will be displayed. The

cook time will begin to count down.

As the oven heats up, the display will
show the changing temperature. The
oven will cook for the programmed
cooking time and shut off automatically.

At the end of timed baking, the oven will
turn off. The end of cycle tone will sound.

Press the

CLEAR/OFF

pad to clear the

display.

Using the timed baking and roasting features.

NOTE: Foods that spoil easily–such as milk, eggs, fish, stuffings, poultry and pork–should not be allowed to sit for

more than 1 hour before or after cooking. Room temperature promotes the growth of harmful bacteria. Be sure that
the oven light is off because heat from the bulb will speed harmful bacteria growth.

How to Set an Immediate Start and Automatic Stop

The oven will turn on immediately and cook for a
selected length of time. At the end of the cooking
time the oven will turn off automatically.

Make sure the clock shows the correct
time of day.

Press the

BAKE

pad.

Using the number pads, enter the
desired temperature.

Press the

COOKING TIME

pad.

NOTE: If your recipe requires preheating, you
may need to add additional time to the length of
the cooking time.

Using the number pads, enter the
desired baking time. The oven
temperature and the cooking time
that you entered will be displayed.

Press the

START

pad.

The word ONand

100°

will be displayed.
The cook time will begin to count down.
As the oven heats up, the display will show
the changing temperature. When the
oven reaches the temperature you set,
3 beeps will sound.

At the end of timed baking, the oven will
turn off. The end of cycle tone will sound.

Press the

CLEAR/OFF

pad to clear the

display.

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

18

Using the probe.

For many foods, especially roasts and poultry, internal food temperature is the best test for doneness. The
temperature probe takes the guesswork out of roasting by cooking foods to the exact doneness you want.

Use of probes other than the one
provided with this product may result in
damage to the probe.

Use the handles of the probe and plug
when inserting and removing them from
the food and outlet.

■

To avoid damaging your probe, do not use
tongs to pull on the cable when removing it.

■

To avoid breaking the probe, make sure food is
completely defrosted before inserting.

■

To prevent possible burns, do not unplug the
probe from the outlet until the oven has
cooled.

■

Never leave your probe inside the oven during
a self-cleaning cycle.

■

Do not store the probe in the oven.

The temperature probe has a
skewer-like probe at one end and a
plug at the other end that goes into
the outlet in the oven.

After preparing the meat and placing it
on a trivet or on the broiler pan grid,
follow these directions for proper probe
placement.

Lay the probe on the outside of the
meat along the top or side and mark
with your finger where the edge of
the meat comes to on the probe. The
point should rest in the center of the
thickest meaty part of the roast.

Insert the probe completely into the
meat. It should not touch the bone,
fat or gristle.

For roasts with no bone, insert the probe
into the meatiest part of the roast. For
bone-in ham or lamb, insert the probe
into the center of the lowest large muscle
or joint.

Insert the probe into the center of dishes
such as meat loaf or casseroles. When
cooking fish, insert the probe from just
above the gill into the meatiest area,
parallel to the backbone.

Insert the probe into the meatiest part of
the inner thigh from below and parallel
to the leg of a whole turkey.

Plug

Probe

Cable

Handles

19

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

If the probe is removed from the food before the final temperature is reached, a tone will sound and the display will
flash until the probe is removed from the oven.

You can use the timer even though you cannot use timed oven operations.

How to Set the Oven For Roasting When Using the Probe

Insert the probe into the food.

Plug the probe into the outlet in the
oven. Make sure it’s pushed all the
way in. Close the oven door.

Press the

PROBE

pad.

Press the number pads to set the
desired internal food or meat
temperature.

Press the

BAKE

pad.

Press the number pads to set the
desired oven temperature.

Press the

START

pad.

The display will flash if the probe is inserted into
the outlet and you have not set a probe
temperature and pressed the START pad.

When the oven starts to heat, the word

LO

will be in the display.

After the internal temperature of the
food reaches 100°F., the changing
internal temperature will be shown in
the display.

When the internal temperature of
the food reaches the number you
have set, the probe and the oven
turn off and the oven control signals.
To stop the signal, press the

CLEAR/OFF

pad. Use hot pads to
remove the probe from the food.
Do not use tongs to pull on it—they
might damage it.

To change the oven temperature during
the Roast cycle, press the

BAKE

pad and
then the number pads to set the new
temperature.

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

20

Using the convection oven.

The convection oven fan will continue to run and the heating element will continue to operate when the oven door is
opened. DO NOT leave the door open for long periods of time while using convection cooking or you may shorten the
life of the convection heating element.

Adapting Recipes…

You can use your favorite recipes in the
convection oven.

When baking, reduce baking
temperature by 25°F.

No need to preheat when cooking
longer than 15 minutes.

■

For more information on adapting recipes, see
the Convection Cookbook.

■

Use pan size recommended.

■

Some package instructions for frozen
casseroles or main dishes have been
developed using commercial convection ovens.
For best results in this oven, preheat the oven
and use the temperature on the package.

To help you understand the difference
between convection bake and roast and
traditional bake and roast, here are some
general guidelines.

Convection Bake

■

Ideal for evenly browned baked foods cooked
on multiple shelves.

■

Good for large quantities of baked foods.

■

Good results with cookies, biscuits, brownies,
cupcakes, cream puffs, sweet rolls, angel food
cake and bread.

Heat comes from the heating element in
the rear of the oven. The convection fan
circulates the heated air evenly over and
around the food. Preheating is not
necessary with foods having a bake time
of over 15 minutes.

Convection Roast

■

Good for large tender cuts of meat, uncovered.

Heat comes from the top heating
element. The convection fan circulates
the heated air evenly over and around the
food. Meat and poultry are browned on
all sides as if they were cooked on a
rotisserie. Using the roasting rack
provided, heated air will be circulated
over, under and around the food being
roasted. The heated air seals in juices
quickly for a moist and tender product
while, at the same time, creating a rich
golden brown exterior.

Roasts or poultry should be cooked on the lowest
shelf position (A) on a shelf.

When you are convection roasting it is
important that you use the broiler pan
and grid and the special roasting rack for
best convection roasting results. The pan
is used to catch grease spills and the grid
is used to prevent grease spatters. Place
the meat on the special roasting rack. The
rack holds the meat. The rack allows the
heated air to circulate under the meat
and increase browning on the underside
of the meat or poultry.

■Place the shelf in the lowest shelf

position (A).

■Place the grid on the broiler pan and

put the roasting rack over them.

In a convection oven, a fan
circulates hot air over, under and
around the food. This circulating
hot air is evenly distributed
throughout the oven cavity. As a
result, foods are evenly cooked and
browned—often in less time than
with regular heat.

Roasting rack

Grid

Broiler pan

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

21

Cookware for Convection Cooking

Before using your convection oven, check
to see if your cookware leaves room for air
circulation in the oven. If you are baking
with several pans, leave space between
them. Also, be sure the pans do not touch
each other or the walls of the oven.

Paper and Plastic

Heat-resistant paper and plastic
containers that are recommended
for use in regular ovens can be used in
convection ovens. Plastic cookware that
is heat-resistant to temperatures of
400°F. can also be used, when oven is
below 400°F.

Metal and Glass

Any type of cookware will work in your
convection oven. However, metal pans
heat the fastest and are recommended
for convection baking.

■

Darkened or matte-finished pans will bake
faster than shiny pans.

■

Glass or ceramic pans cook more slowly.

When baking cookies, you will get the
best results if you use a flat cookie sheet
instead of a pan with low sides.

For recipes like oven-baked chicken,
use a pan with low sides. Hot air cannot
circulate well around food in a pan with
high sides.

How to Set the Oven for Convection Baking or Roasting

Press the

CONVECTION BAKE

or

CONVECTION ROAST

pad.

Press the number pads to set the
desired oven temperature.

Press the

START

pad.

To change the oven temperature, press
the

CONVECTION BAKE

or

CONVECTION

ROAST

pad and then the number pads to

set the new temperature.

When the oven starts to heat the changing
temperature, starting at 100°F., will be
displayed. When the oven reaches the
temperature you set, 3 beeps will sound.

Press the

CLEAR/OFF

pad when

finished.

NOTE: You will hear a fan while cooking with
convection. The fan will continue to run and the
heating element will continue to operate when
the door is opened.

Multi-Shelf Baking

Because heated air is circulated evenly
throughout the oven, foods can be
baked with excellent results using
multiple shelves.

Multi-shelf baking may increase cook
times slightly for some foods but the
overall result is time saved. Cookies,
muffins, biscuits, and other quick
breads give very good results with
multi-shelf baking.

When baking on 3 shelves, divide the
oven into thirds by placing the offset shelf
in the third (C) shelf position and the
straight shelves in first (A) and fourth (D)
shelf positions.

For two-shelf baking, place the offset shelf
in the bottom (A) shelf position. Place
the straight shelf in the third (C) shelf
position.

When convection baking with only
1 shelf, follow the shelf positions
recommended in the Using the
oven section.

Offset shelf

22

Using the convection oven.

How to Set the Oven for Convection Roasting when Using the Probe

The display will flash

PROBE

and the oven
control will signal if the probe is inserted
into the outlet, and you have not set a
probe temperature and pressed the

START

pad.

Place the shelf in the lowest position
(A). Insert the probe into the food.

Plug the probe into the outlet in the
oven. Make sure it is pushed all the
way in. Close the oven door.

Press the

CONVECTION ROAST

pad.

Press the number pads to set the
desired oven temperature.

Press the

PROBE

pad.

Press the number pads to set the
desired internal food temperature.

Press the

START

pad.

When the oven starts to heat, the word

LO

will be in the display.

After the internal temperature of the food
reaches 100°F., the changing internal
temperature will be shown in the display.

When the internal temperature of
the food reaches the number you
have set, the probe and the oven
turn off and the oven control signals.
To stop the signal, press the

CLEAR/OFF

pad. Use hot pads to
remove the probe from the food.
Do not use tongs to pull on it—
they might damage it.

CAUTION: To prevent possible burns, do
not unplug the probe from the oven outlet
until the oven has cooled. Do not store the
probe in the oven.

NOTE:

■

If the probe is removed from the food before
the final temperature is reached, a tone will
sound and the display will flash until the
probe is removed from the oven.

■

You will hear a fan while cooking with this
feature. The fan will continue to run and the
heating element will continue to operate
when the door is opened.

■

You can use the timer even though you cannot
use timed oven operations.

For best results when roasting large
turkeys and roasts, we recommend
using the probe included in the
convection oven.

To change the oven temperature
during the Convection Roast cycle,
press the CONVECTION ROAST pad
and then press the number pads to
set the new desired temperature.

Convection Roasting Guide

Meats Minutes/Lb. Oven Temp. Internal Temp.

Beef Rib, Boneless Rib, Rare 20–24 325°F. 140°F.†

Top Sirloin Medium 24–28 325°F. 160°F.
(3 to 5 lbs.) Well 28–32 325°F. 170°F.

Beef Tenderloin Rare 10–14 325°F. 140°F.†

Medium 14–18 325°F. 160°F.

Pork Bone-in, Boneless (3 to 5 lbs.) 23–27 325°F. 170°F.

Chops (1/2 to 1″ thick) 2 chops 30–35 total 325°F. 170°F.

4 chops 35–40 total 325°F. 170°F.
6 chops 40–45 total 325°F. 170°F.

Ham Canned, Butt, Shank (3 to 5 lbs. fully cooked) 14–18 325°F. 140°F.
Lamb Bone-in, Boneless (3 to 5 lbs.) Medium 17–20 325°F. 160°F.

Well 20–24 325°F. 170°F.

Seafood Fish, whole (3 to 5 lbs.) 30–40 total 400°F.

Lobster Tails (6 to 8 oz. each) 20–25 total 350°F.

Poultry Whole Chicken (21⁄2to 31⁄2lbs.) 24–26 350°F. 180°–185°F.

Cornish Hens Unstuffed (1 to 11⁄2lbs.) 50–55 total 350°F. 180°–185°F.
Stuffed (1 to 11⁄2lbs.) 55–60 total 350°F. 180°–185°F.

Duckling (4 to 5 lbs.) 24–26 325°F. 180°–185°F.

Turkey, whole*
Unstuffed (10 to 16 lbs.) 8–11 325°F. 180°–185°F.
Unstuffed (18 to 24 lbs.) 7–10 325°F. 180°–185°F.

Turkey Breast (4 to 6 lbs.) 16–19 325°F. 170°F.

* Stuffed birds generally require 30–45 minutes additional roasting time. Shield legs and breast with foil to prevent over-

browning and drying of skin.

† The U.S. Department of Agriculture says “Rare beef is popular, but you should know that cooking it to only 140°F. means

some food poisoning organisms may survive.” (Source: Safe Food Book. Your Kitchen Guide. USDA Rev. June 1985.)

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

Using the timed features for convection baking.

You will hear a fan while cooking with this feature. The fan will continue to run and the heating element will continue
to operate when the door is opened.

NOTE: Foods that spoil easily–such as milk, eggs, fish, stuffings, poultry and pork–should not be allowed to sit for
more than 1 hour before or after cooking. Room temperature promotes the growth of harmful bacteria. Be sure that
the oven light is off because heat from the bulb will speed harmful bacteria growth.

How to Set an Immediate Start and Automatic Stop

The oven will turn on immediately and cook for a
selected length of time. At the end of the cooking
time the oven will turn off automatically.

Make sure the clock shows the correct
time of day.

Press the

CONVECTION BAKE

pad.

Press the number pads to set the
desired oven temperature.

Press the

COOKING TIME

pad.

NOTE: If your recipe requires preheating, you
may need to add additional time to the length of
the cooking time.

Press the number pads to set the
desired length of cooking time. The
minimum cooking time you can set
is 1 minute.

The oven temperature that you set and
the cooking time that you entered will be
in the display.

Press the

START

pad.

The display shows the oven temperature
that you set and the cooking time
countdown. The display starts changing
once the temperature reaches 100°F.

At the end of timed convection bake
the oven will turn off. The end of
cycle tone will sound. Press the

CLEAR/OFF

pad to clear the display if

necessary.

Remove the food from the oven.
Remember, foods that are left in the
oven continue cooking after the
controls are off.

How to Set a Delayed Start and Automatic Stop

You can set the oven control to delay-start the
oven, cook for a specific length of time and then
turn off automatically.

Make sure the clock shows the correct
time of day.

Press the

CONVECTION BAKE

pad.

Press the number pads to set the
desired oven temperature.

Press the

COOKING TIME

pad.

NOTE: If your recipe requires preheating, you
may need to add additional time to the length of
the cooking time.

Press the number pads to set the
desired cooking time.

Press the

DELAY START

pad.

Press the number pads to set the
time of day you want the oven to turn
on and start cooking.

If you would like to check the times you
have set, press the

DELAY START

pad to
check the start time you have set or press
the

COOKING TIME

pad to check the

length of cooking time you have set.

Press the

START

pad.

NOTE: An attention tone will sound if you are
using timed baking and do not press the START
pad after entering the baking temperature.

When the oven turns on at the time of day
you have set, the display will show the
changing temperature (starting at
100°F.) and the cooking time
countdown.

At the end of timed convection bake the
oven will turn off. The end of cycle tone
will sound.

Press the

CLEAR/OFF

pad to clear the
display if necessary. When baking is
finished, remove the food from the
oven. Remember, even though the
oven shuts off automatically, foods
continue cooking after the controls
are off.

23

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

24

Adjust the oven thermostat—Do it yourself!

You may find that your new oven cooks differently than the one it replaced. Use your new oven for a few
weeks to become more familiar with it. If you still think your new oven is too hot or too cold, you can adjust
the thermostat yourself.

Do not use thermometers, such as those found in grocery stores, to check the temperature setting of your oven.
These thermometers may vary 20–40 degrees.

NOTE: This adjustment will not affect the broiling or the self-cleaning temperatures. The adjustment will be retained
in memory after a power failure.

To Adjust the Thermostat

Press the

BAKE

and

BROIL HI/LO

pads
at the same time for 3 seconds until
the display shows

SF.

Press the

BAKE

pad. A two digit

number shows in the display.

Press

BAKE

once to decrease (-) the
oven temperature, or twice to
increase (+).

The oven temperature can be
adjusted up to (+) 35°F. hotter or (-)
35°F. cooler. Press the number pads
the same way you read them. For
example, to change the oven
temperature 15°F., press 1and

5.

When you have made the
adjustment, press the

START

pad to
go back to the time of day display.
Use your oven as you would
normally.

NOTE: The thermostat adjustment for Baking will
also affect Convection Baking or Convection
Roasting.

The type of margarine will affect baking performance!

Most recipes for baking have been developed using high fat products such as butter or margarine (80% fat). If you
decrease the fat, the recipe may not give the same results as with a higher fat product.

Recipe failure can result if cakes, pies, pastries, cookies or candies are made with low fat spreads. The lower the fat
content of a spread product, the more noticeable these differences become.

Federal standards require products labeled “margarine” to contain at least 80% fat by weight. Low fat spreads, on the
other hand, contain less fat and more water. The high moisture content of these spreads affect the texture and flavor of
baked goods. For best results with your old favorite recipes, use margarine, butter or stick spreads containing at least
70% vegetable oil.

25

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

Using the self-cleaning oven.

Never force the latch handle. Forcing the handle will damage the door lock mechanism.

Before a Clean Cycle

The range must be cool in order to set the self­clean cycle.

We recommend venting your kitchen
with an open window or using a
ventilation fan or hood during the first
self-clean cycle.

Remove the broiler pan, broiler grid,
probe, all cookware and any aluminum
foil from the oven.

The oven shelves and convection roasting
rack can be self-cleaned, but they will
darken, lose their luster and become
hard to slide.

Do not use abrasives or oven cleaners.
Clean the top, sides and outside of the
oven door with soap and water.

Make sure the oven light bulb cover is in
place and the oven light is off.

IMPORTANT:

The health of some birds is
extremely sensitive to the fumes given off
during the self-cleaning cycle of any
range. Move birds to another well
ventilated room.

Wipe up heavy soil on the oven
bottom.

How to Set the Oven for Cleaning

Latch the door.

Press the

SELF CLEAN

pad.

Using the number pads, enter the
desired clean time, if a time other
than 4 hours, 20 minutes is needed.

Clean cycle time is normally 4 hours, 20
minutes. You can change the clean time
to any time between 3 hours and 5 hours,
depending on how dirty your oven is.

Press the

START

pad.

The self-clean cycle will automatically
begin after

CLEAN

is displayed and the

time for the clean cycle is set. The words

ON

and

LOCKED DOOR

will appear in the
display. It will not be possible to open the
oven door until the temperature drops
below the lock temperature and the

LOCKED DOOR

light goes off.

When the

LOCKED DOOR

light is off, slide
the latch handle to the left as far as it will
go and open the door.

■The words

LOCK DOOR

will flash and
the oven control will signal if you set
the clean cycle and forget to close the
oven door.

■To stop a clean cycle, press the

CLEAR/OFF

pad. When the

LOCKED

DOOR

light goes off and the oven has
cooled below the locking temperature,
open the door.

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

26

Using the self-cleaning oven.

Never force the latch handle. Forcing the handle will damage the door lock mechanism.

How to Delay the Start of Cleaning

Latch the door.

Press the

SELF CLEAN

pad.

Using the number pads, enter the
desired clean time.

Press the

DELAY START

pad. The
earliest start time you can set will
appear in the display.

Using the number pads, enter the
time of day you want the clean cycle
to start.

Press the

START

pad.

The self-clean cycle will automatically
begin after

CLEAN

is displayed and the
time for the clean cycle is reached. The
words ONand

LOCKED DOOR

will appear
in the display. It will not be possible to
open the oven door until the
temperature drops below the lock
temperature and the

LOCKED DOOR

light goes off.

When the

LOCKED DOOR

light is off, slide
the latch handle to the left as far as it will
go and open the door.

After a Clean Cycle

You may notice some white ash in the
oven. Wipe it up with a damp cloth after
the oven cools.

If white spots remain, remove them with a
soap-filled steel wool pad and rinse
thoroughly with a vinegar and water
mixture.

These deposits are usually a salt residue
that cannot be removed by the clean
cycle.

If the oven is not clean after one clean
cycle, repeat the cycle.

■You cannot set the oven for cooking

until the oven is cool enough for the
door to be unlatched.

■While the oven is self-cleaning, you

can press the

CLOCK

pad to display
the time of day. To return to the
clean countdown, press the

COOKING

TIME

pad.

■If the shelves become hard to slide,

apply a small amount of vegetable oil
or cooking oil to a paper towel and
wipe the edges of the oven shelves
with the paper towel.

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

Care and cleaning of the range.

Be sure electrical power is off and all surfaces are cool before cleaning any part of the range.

Control Panel and Knobs

Clean up spatters with a damp
cloth. Remove heavier soil with warm,
soapy water.

Do not use abrasives of any kind on the
control panel.

The control knobs may be removed for
easier cleaning. To remove a knob, pull it
straight off the stem. Wash the knobs in
soap and water but do not soak.

Pull the knob straight off the stem.

How to Remove Packaging Tape

To assure no damage is done to the finish
of the product, the safest way to remove
the adhesive left from packaging tape on
new appliances is an application of a
household liquid dishwashing detergent,
mineral oil or cooking oil.

Apply with a soft cloth and allow to soak.
Wipe dry and then apply an appliance
polish to thoroughly clean and protect
the surface.

NOTE: The plastic tape (on some models) must
be removed from all chrome trim. It cannot be
removed if it is baked on.

If your range is removed for cleaning, servicing or any reason, be sure the anti-tip
device is re-engaged properly when the range is replaced. Failure to take this
precaution could result in tipping of the range and cause injury.

Painted Surfaces

Painted surfaces include the top of
backguard and the sides of the range.
Clean these with soap and water or a
vinegar and water solution.

Do not use commercial oven cleaners,
cleaning powders, steel wool or harsh
abrasives on any painted surface.

Stainless Steel

Do not use a steel wool pad; it will scratch the
surface.

Clean with hot soapy water. Rinse and dry.

If food soil remains, try a general kitchen
cleaner, such as Fantastik®, Simple
Green® or Formula 409®.

For hard to clean soil use a standard
stainless steel cleaner such as Bon-Ami®,
Cameo® or Bar Keepers Friend®. Soils
can also be soaked several hours with
wet towels. Apply cleaner with a damp
sponge, rinse thoroughly and dry. Always
scrub lightly in the direction of the grain.

After cleaning, use a stainless steel polish such
as Stainless Steel Magic®.

Oven Vent

The oven is vented through an opening at
the rear of the cooktop.

Never cover the opening with aluminum foil or
any other material.

27

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

Care and cleaning of the range.

28

Oven Shelves and Convection Roasting Rack

Clean the oven shelves and the
convection roasting rack with an abrasive
cleanser or steel wool. After cleaning,
rinse the shelves and rack with clean
water and dry with a clean cloth.

NOTE: The oven shelves and convection roasting
rack may be cleaned in the self-cleaning oven.
However, the shelves will darken in color, lose
their luster and become hard to slide if cleaned
during the self-cleaning cycle.

To make the shelves slide more easily
apply a small amount of vegetable oil
or cooking oil to a paper towel and wipe
the edges of the oven shelves with the
paper towel.

Roasting rack

Oven shelf

Offset shelf

How to Clean Under the Range

To remove the storage drawer:

Pull the drawer out all the way.

Tilt up the front and remove it.

To replace the storage drawer:

Position the top side rails of the
drawer on the range drawer guides.

Position the plastic slides, on the rear
sides of the drawer, over the range
base rails.

Push the drawer in until it stops.

Lift the front of the drawer and push
it closed.

Clean under the range.

Range drawer guide

Range base rail

Broiler Pan & Grid

Do not clean the broiler pan or grid in a self­cleaning oven.

After broiling, remove the broiler pan
from the oven. Remove the grid from the
pan. Carefully pour out the grease from
the pan into a proper container.

Wash and rinse the broiler pan and grid
in hot water with a soap-filled or plastic
scouring pad.

If food has burned on, sprinkle the grid
with detergent while hot and cover with
wet paper towels or a dishcloth. Soaking
the pan will remove burned-on foods.

Both the broiler pan and grid may be
cleaned with a commercial oven cleaner.

Both the broiler pan and grid can also be
cleaned in a dishwasher.

Do not store a soiled broiler pan and grid
anywhere in the range.

Both the broiler pan and grid can
also be cleaned in a dishwasher.

29

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

Lift-Off Oven Door

The oven door is removable for easier
access to the light bulb.

Do not lift the door by the handle.

To remove the door,

open it to the broil
stop position. Grasp firmly on each side
and lift the door straight up and off the
hinges.

Do not place hands between the hinge and the
oven door frame.

To replace the door,

make sure the hinges
are in the broil stop position. Position the
slots in the bottom of the door squarely
over the hinges and slowly lower it over
both hinges.

To clean the inside of the door:

■ Because the area inside the gasket is

cleaned during the self-clean cycle, you
do not need to clean this by hand.

■ The area outside the gasket and the

door liner can be cleaned with a soap­filled steel wool or plastic pad, hot
water and detergent. Rinse well with a
vinegar and water solution.

To clean the outside of the door:

■ Use soap and water to thoroughly

clean the top, sides and front of the
oven door. Rinse well. You may also
use a glass cleaner to clean the glass
on the outside of the door. Do not let
water drip into the vent openings. See
the

Stainless Steel

cleaning section.

■ Spillage of marinades, fruit juices,

tomato sauces and basting materials
containing acids may cause
discoloration and should be wiped up
immediately. When surface is cool,
clean and rinse.

■ Do not use oven cleaners, cleaning

powders or harsh abrasives on the
outside of the door.

Lift the door straight up and off the
hinges.

The gasket is designed with a gap at
the bottom to allow for proper air
circulation.

Do not rub or clean the door gasket—
it has an extremely low resistance to
abrasion.

If you notice the gasket becoming
worn, frayed or damaged in any way
or if it has become displaced on the
door, you should have it replaced.

Oven Heating Elements

Do not clean the bake element or the broil
element. Any soil will burn off when the elements
are heated.

To clean the oven floor, gently lift the bake
element. Clean with warm soapy water.

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

30

Care and cleaning of the range.

CAUTION: Before replacing any electrical component, disconnect the electrical power to the range at the main fuse

or circuit breaker panel. Be sure parts are cool to touch before replacing.

Oven Light Replacement

Be sure to let the light cover and bulb
cool completely.

To remove the cover:

Hold a hand under the cover so it
doesn’t fall when released. With
fingers of the same hand, firmly
push back the wire cover holder.
Lift off the cover.

Do not remove any screws to remove
the cover.

Replace bulb with a 40-watt
appliance bulb.

To replace the cover:

Place it into groove of the light
receptacle. Pull wire forward to
the center of the cover until it
snaps into place.

Connect electrical power to
the range.

Cooktop Fluorescent Light

When changing a fluorescent light, do not touch
the metal at the ends of the light.

The light is easily replaced with a
fluorescent tube of the same wattage.
Before changing the fluorescent lamp,
pull the plug to the range, or disconnect
the power at the household circuit
breaker panel.

To remove the fluorescent light:

Lift up the lamp cover.

Grasp both ends of the bulb with the
thumb and forefinger. Rotate the
bulb one quarter turn and pull out.

Connect electrical power to
the range.

To replace, reverse the above steps.

Wire cover holder.

Grasp both ends of the bulb with
the thumb and forefinger.

Rotate the bulb one quarter turn
and pull out.

Be sure to use a new sharp razor scraper.
Do not use a dull or nicked blade.

Sugary spillovers (such as jellies, fudge,
candy syrups) or melted plastics can
cause pitting of the surface of your
cooktop (not covered by the warranty)
unless the spill is removed while still
hot.

Special care should be taken when

removing hot substances.

Turn off all surface units affected
by the spillover. Remove hot pans.

Wearing an oven mitt, hold the
razor scraper at a 45° angle to the
cooktop. Scrape the hot spill to a
cool area outside the surface unit.

With the spill in a cool area, use a
dry paper towel to remove any
excess. Any spillover remaining
should be left until the surface of
the cooktop has cooled. Do not
continue to use the soiled surface
unit until all of the spillover has
been removed. Follow the steps
under

Heavy Burned-On Soil

to

continue the cleaning process.

NOTE: If pots with a thin overlay of aluminum,
copper or enamel are allowed to boil dry, the
overlay may bond with the glass cooktop and
leave a black discoloration. This should be
removed immediately before heating again
or the discoloration may be permanent.

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

31

Cleaning the glass cooktop.

Clean the glass surface with cleaning cream before you use the cooktop for the first time. Also, clean the glass
surface after each use. This helps protect the top and makes clean-up easier.

To clean the cooktop seal, let a wet cloth rest on it for a few minutes, then wipe clean. Use a mild detergent if needed.
Do not use a knife or any sharp object on the seal because it will cut or damage it.

Daily Cleaning

Use only a recommended cleaning
cream, such as Cerama Brite brand or
the Cooktop Cleaning Cream brand,
on the glass cooktop.

To maintain and protect the surface of
your new glass cooktop follow these steps.

Before you use the cooktop for the first
time, clean it with cleaning cream.
This helps protect the top and makes
clean-up easier.

■

Clean the surface with the cleaning cream
after each use.

■

Rub a few drops (less is better) of the cleaning
cream onto soiled area using a damp paper
towel. Buff with a dry paper towel until all soil
and cream are removed.

NOTE: On models with a white glass cooktop,
any grease spatter or greasy residue from a dish
towel will burn on the cooktop when the surface
units are heated, leaving a brown stain. This can
be removed with the cooktop cleaning cream
and the razor scraper. To avoid this brown
discoloration, remove any spatter with paper
towels and cooktop cleaning cream before
heating any surface unit.

For Heavy, Burned-On Soil…

Allow the cooktop to cool.

Apply a few drops of cleaning
cream to the cool, soiled area.
Spread the cream across the entire
soiled area.

Hold scraper at a 45° angle against
the glass ceramic surface. This 45°
angle makes the scraping easier.

Scrape soil with the enclosed razor
scraper. Keep small amount of
cream on the soil as you scrape.
Heavily soiled areas may require
repeated applications of cream. It
will be necessary to press down on

the razor scraper while scraping the
soiled area with cooktop cream.

Be sure to use a new sharp razor scraper.
Do not use a dull or nicked blade.

If any soil remains, repeat the
steps listed above.

To order more cream and/or scrapers
for cleaning your glass cooktop, please
call our toll-free number:

National Parts Center . . . . . .800-626-2002

Cleaner . . . . . . . . . . . . . . . . . .# WX10X300

Scraper . . . . . . . . . . . . . . . . . .# WX5X1614

Cream & scraper kit . . . . . . .# WB64X5027

Special Care for Sugary Spills

Using a razor scraper will not
damage the surface if the 45° angle
is maintained.

Our testing shows that if
you are cooking high sugar
mixtures such as jelly or
fudge and have a spillover,
permanent damage to the
cooktop surface may occur
unless the spillover is
immediately removed.

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

32

Installation of the range.

Read these instructions completely and carefully.

Before You Begin

IMPORTANT: Save these instructions for the
local electrical inspector’s use.

IMPORTANT: OBSERVE ALL GOVERNING CODES
AND ORDINANCES.

NOTE TO INSTALLER: Leave these instructions

with the appliance after installation is completed.

NOTE TO CONSUMER: Keep this Owner’s
Manual and Installation Instructions for
future use.

NOTE: This appliance must be properly
grounded.

Tools You Will Need

■Large blade screwdriver

■1/4″hex head nutdriver

■Channel lock pliers

Electrical Requirements

CAUTION, FOR PERSONAL SAFETY: DO NOT USE

AN EXTENSION CORD WITH THIS APPLIANCE.
REMOVE HOUSE FUSE OR OPEN CIRCUIT

BREAKER BEFORE BEGINNING INSTALLATION.

This appliance must be supplied with the proper
voltage and frequency, and connected to an
individual, properly grounded branch circuit,
protected by a circuit breaker or time delay fuse,
as noted on the rating plate.

Wiring must conform to National Electric Codes.

If the electric service provided does not meet the
above specifications, have a licensed electrician
install an approved outlet.

Because range terminals are not accessible after
range is in position, flexible service conduit or
cord must be used.

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

33

Read these instructions completely and carefully.

Preparing the Opening

Allow 1

1

⁄2″spacing from the range to adjacent

vertical walls above cooktop surface.

Allow 30″minimum clearance between surface

units and bottom of unprotected wood or metal

top cabinet, and 15″minimum between

countertop and adjacent cabinet bottom.

EXCEPTION: Installation of a listed microwave oven or
cooking appliance over the cooktop shall conform to the
installation instructions packed with that appliance.

If cabinet storage is installed, reduce risk by
installing a range hood that projects horizontally

a minimum of 5″beyond the bottom of the

cabinets. Make sure the wall covering,
countertops and cabinets around the range
can withstand heat generated by the range,
oven or cooktop up to 200°F.

Outlet box

Cord

Wall

Floor

7″

7

1

⁄2″

7

1

⁄2″

L

L

Hood

Wall

Not less than the

width of the range

5″Min.

30″ Min.

15″ Min.

1

1

⁄2″ Min.

Locate the outlet box within either shaded area.

3

1

⁄2″

Install the
outlet box on
either side
of the C

5″

2

1

⁄4″

C of range

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

34

Installation of the range.

Read these instructions completely and carefully.

Flooring Under the Range

Your range, like many other household items, is heavy and
can settle into soft floor coverings such as cushioned vinyl
or carpeting.

When moving the range on this type of flooring, it

should be installed on a 1/4″thick sheet of

plywood (or similar material) as follows:

When the floor covering ends at the front of the
range, the area that the range will rest on should
be built up with plywood to the same level or
higher than the floor covering. This will allow
the range to be moved for cleaning or servicing.

Prepare for Electrical Connection

Effective January 1, 1996 the National Electric
Code requires that new construction (not
existing) utilize a 4-conductor connection
to an electric range.

When installing an electric range in new
construction follow Steps 5 and 7 for 4-wire
connection.

Use only a 3-conductor or a 4-conductor UL-listed
range cord. These cords may be provided with
ring terminals on wire and a strain relief device.

A range cord rated at 40 amps with 125/250
minimum volt range is required. A 50 amp range
cord is not recommended but if used, it should
be marked for use with nominal 1

3

⁄8″diameter

connection openings. Care should be taken
to center the cable and strain relief within the
knockout hole to keep the edge from damaging
the cable.

NOTE: A 4-conductor cord is to be used when the
appliance is installed in a mobile home or when local codes
do not permit grounding through the neutral. If conduit is
being used, go to Step 6 or 7.

Power Cord Strain Relief Installation

Remove the lower rear range wiring cover to
expose the connector block and bracket.

Remove the knockout ring (1

3

⁄8″) located

on bracket directly below the connector.
To remove the knockout, use a pair of pliers
to bend the knockout ring away from the
bracket and twist until ring is removed.

Assemble the strain relief in the hole. Insert
the power cord through the strain relief
and tighten. Allow enough slack to easily
attach the cord terminals to the connector
block. If tabs are present at the end of the
winged strain relief, they can be removed
for better fit.

NOTE: Do not install the power cord without a strain relief.
The strain relief bracket should be installed before
reinstalling the rear range wiring cover.

The strain relief bracket is provided with the range cord. It is
not part of the range.

Knockout ring removed.

Wiring cover
(shown removed)

Connector box

Power cord

Ground strap

Bracket

Strain relief bracket

Knockout ring in bracket.

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

35

Read these instructions completely and carefully.

4-Wire Power Cord Installation

WARNING:

The neutral wire of the
supply circuit is connected to the neutral
terminal located in the center of the connector
block. The power leads must be connected to
the outside (brass colored) terminals. The 4th
grounding lead must be connected to the frame
of the range with the grounding plate and
grounding screw.

Remove the 3 screws from the connector
block.

Remove the grounding screw and strap from
the connector block middle location and the
screw connection to the frame of the range.

Insert screws through each power cord
terminal ring and into connector block until
screw engages nut. Be certain that the center
wire is connected to the center screw of the
connector block. Tighten screws securely.

Attach ground wire to the frame of the
range.

3-Wire Power Cord Installation

WARNING:

The neutral or ground
wire of the power cord must be connected to
the neutral terminal located in the center of the
connector block. The power leads must be
connected to the outside (brass colored)
terminals.

Remove the 3 wire terminal screws from the
connector block. Insert screws through each
power cord terminal ring and into the connector
block until the screws engage the nuts. Be certain
that the center wire is connected to the center
screw of the connector block. Tighten screws
securely.

Do NOT remove ground strap connection.

Neutral terminal

Ground strap

Power cord

Connector block

Before

Neutral terminal

Ground strap
(grounding to range)

Neutral terminal

After

Grounding plate

Grounding to range

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

36

Installation of the range.

Read these instructions completely and carefully.

3-Wire Conduit Installation

Remove the 3 screws from the connector block.
Insert bare wires between the connector block
terminals and movable nuts. Tighten screws
securely. Do not remove ground strap
connection.

WARNING:

Connector block is
approved for copper wire connection only. If
aluminum wire is used, see note below.

NOTE: ALUMINUM WIRING

Do not connect aluminum wire to the
connector block.

Use copper building wire rated for the
correct amperage and voltage to make 3

(three) 3″ copper jumper wires. Connect

wire as per Step 4 or 5 depending on number
of wires.

Splice copper wires to aluminum wiring
using special connector terminals designed
and UL-approved for joining copper to
aluminum and follow the connector
manufacturer’s recommended procedure
closely.

Wire used, location and enclosure of splices, etc., must
conform to good wiring practices and local codes.

Screw

Flexible cable

Bare wire

Movable nut

Connector
block terminal

Bare wire tips

Conduit

Connector block

Bracket

37

Read these instructions completely and carefully.

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

4-Wire Conduit Installation

Remove the 3 screws from the connector block.
Remove the grounding strap from the connector
block middle location and the screw connecting it
to the frame of the range. Insert bare wires
between the connector block terminals and
movable nuts. Tighten screws securely. Attach
ground wire to the frame of the range.

WARNING:

Connector block is
approved for copper wire connection only. If
aluminum wire is used, see note below.

NOTE: ALUMINUM WIRING

Do not connect aluminum wire to the
connector block.

Use copper building wire rated for the
correct amperage and voltage to make 3

(three) 3″ copper jumper wires. Connect

wire as per Step 4 or 5 depending on number
of wires.

Splice copper wires to aluminum wiring
using special connector terminals designed
and UL-approved for joining copper to
aluminum and follow the connector
manufacturer’s recommended procedure
closely.

Wire used, location and enclosure of splices, etc., must
conform to good wiring practices and local codes.

Screw

Flexible cable

Bare wire

Movable nut

Connector
block terminal

Bare wire tips

Grounding plate

Connector block

Bracket

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

38

Installation of the range.

Read these instructions completely and carefully.

Anti-Tip Bracket Installation

An

Anti-Tip bracket

is supplied with instructions
for installation in a variety of locations. The
instructions include a template, a parts list and a
list of tools necessary to complete the installation.
Read the

Important Safety Information

and the
instructions that fit your situation before
beginning installation.

WARNING

■Range must be secured by

Anti-Tip bracket

supplied.

■See the installation instructions to install

(supplied with bracket).

■Unless properly installed, the range could be

tipped by stepping or sitting on the door. Injury
might result from spilled hot liquids or from
the range itself.

Leveling the Range

The range must be level. Leveling feet are located
at each corner of the base of the range. Remove
the storage drawer and using channel locks,
rotate the leveling feet in and out as required to
level the range. (For instructions on how to
remove and replace the storage drawer, see
the

Care and cleaning of the range

section.)

One of the rear leveling feet will engage the

Anti-Tip bracket

(allow for some side to side

adjustment). Allow a minimum clearance of 1/8″

between the range and the leveling foot that is to
be installed into the

Anti-Tip bracket.

Check the range for proper installation into the

Anti-Tip bracket

by removing the storage drawer
and inspecting the rear leveling leg. Make sure it
fits securely into the slot.

Final Check

Be sure all range controls are in the OFF position
before leaving the range.

Typical installation of anti-tip bracket attachment to wall.

Bracket

Screw must

enter wood

or metal

Wall plate

39

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

Before You Call For Service…

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem Possible Causes What To Do

Surface units will not

Improper cookware • Use pans which are absolutely flat and match

maintain a rolling boil

being used. the diameter of the surface unit selected.

or cooking is not
fast enough

Surface units do

A fuse in your home may be • Replace the fuse or reset the circuit breaker.

not work properly

blown or the circuit breaker
tripped.

Cooktop controls • Check to see the correct control is set for the surface
improperly set. unit you are using.

Tiny scratches (may

Incorrect cleaning • Use recommended cleaning procedures.

appear as cracks)

methods being used.

or abrasions on radiant

Cookware with rough bottoms • Be sure cookware bottoms and cookware are clean

cooktop glass surface

being used or coarse particles before use. Use cookware with smooth bottoms. Tiny
(salt or sand) were between scratches are not removable but will become less
the cookware and the surface visible in time as a result of cleaning.
of the cooktop.

Cookware has been slid
across the cooktop surface.

Areas of discoloration

Improper cookware • Marks from aluminum and copper pans as well as

on the cooktop

being used. mineral deposits from water or food can be removed

with the cleaning cream.

Hot sugar mixtures

Hot cooktop came • See the

Cleaning the glass cooktop

section.

or plastic melted

into contact with

to the surface

these substances.

Frequent cycling

Improper cookware • Use only flat cookware to minimize cycling.

off and on of

being used.

surface units

Oven light does

Light bulb is loose or defective. • Tighten or replace the bulb.

not work

Switch operating • Call for service.
light is broken.

Oven will not work

Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet. grounded outlet.

A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit
breaker tripped.

Oven controls improperly set. • See the

Using the oven

section.

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

40

Before You Call For Service…

Troubleshooting Tips

Problem Possible Causes What To Do

Control signals after

You forgot to enter a • Press the

BAKE

pad and desired temperature or

entering cooking time

bake temperature or the

SELF CLEAN

pad and desired clean time.

or start time

cleaning time.

Food does not bake

Oven controls improperly set. • See the

Using the oven

section.

or roast properly

Shelf position is incorrect • See the

Using the oven

section.

or the shelf is not level.

Incorrect cookware or • See the

Using the oven

section.

cookware of improper
size being used.

Oven thermostat needs • See the

Adjust the oven thermostat—Do it yourself!

adjustment. section.

Food does not

Oven controls improperly set. • Make sure you press the

BROIL HI/LO

pad.

broil properly

Door not open to the broil stop • See the

Using the oven

section.

position as recommended.

Improper shelf position • See the

Broiling Guide.

being used.

Food being cooked • Use the broiling pan and grid that came with your range.
in a hot pan. Make sure it is cool.

Cookware not suited • Use the broiling pan and grid that came with your range.
for broiling.

The probe is plugged into the • Unplug and remove the probe from the oven.
outlet in the oven.

Aluminum foil used on the • See the

Using the oven

section.

the broiling pan and grid has
not been fitted properly and
slit as recommended.

In some areas the power • Preheat the broil element for 10 minutes.
(voltage) may be low.

• Broil for the longest period of time recommended in
the

Broiling Guide.

Oven temperature

Oven thermostat • See the

Adjust the oven thermostat—Do it yourself!

too hot or too cold

needs adjustment. section.

Oven door is crooked

The door is out of position. • Because the oven door is removable, it sometimes

gets out of position during installation. To straighten
the door, push down on the high corner.

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

41

Problem Possible Causes What To Do

Clock and timer do

Plug on range is not completely • Make sure electrical plug is plugged into a live, properly

not work

inserted in the electrical outlet. grounded outlet.

A fuse in your home may • Replace the fuse or reset the circuit breaker.
be blown or the circuit
breaker tripped.

Oven controls improperly set. • See the

Using the clock and timer

section.

Oven will not self-clean

The oven temperature • Allow the range to cool to room temperature and
is too high to set a reset the controls.
self-clean operation.

Oven controls improperly set. • See the

Using the self-cleaning oven

section.

The probe is plugged into • Remove the probe from the oven.
the outlet in the oven.

“Crackling” or

This is the sound of the • This is normal.

“popping” sound

metal heating and cooling
during both the cooking and
cleaning functions.

Excessive smoking

Excessive soil. • Press the

CLEAR/OFF

pad. Open the windows to

during a clean cycle

rid the room of smoke. Wait until the

LOCKED DOOR

light goes off. Wipe up the excess soil and reset the
clean cycle.

Oven door will not

Oven too hot. • Allow the oven to cool below locking temperature.

open after a clean cycle

Oven not clean after a

Oven controls not properly set. • See the

Using the self-cleaning oven

section.

clean cycle

Oven was heavily soiled. • Clean up heavy spillovers before starting the clean

cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.

“LOCK DOOR” flashes

The self-clean cycle has been • Close the oven door.

in the display

selected but the door is not
closed.

LOCKED DOOR light

The oven door is locked • Press the

CLEAR/OFF

pad. Allow the oven to cool.

is on when you want

because the temperature

to cook

inside the oven has not
dropped below the
locking temperature.

“F—and a number

You have a function error code. • Press the

CLEAR/OFF

pad. Allow the oven to cool for one

or letter” flash

hour. Put the oven back into operation.

in the display

If the function code repeats. • Disconnect all power to the range for at least 30

seconds and then reconnect power. If the function
error code repeats, call for service.

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

42

Before You Call For Service…

Troubleshooting Tips

Problem Possible Causes What To Do

Display goes blank

A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit
breaker tripped.

The clock is in the • See the

Special features of your oven control

section.

black-out mode.

Display flashes

Power failure. • Reset the clock.

Unable to get the

Oven control pads were • The

BAKE

and

BROIL HI/LO

pads must be pressed at

display to show “SF”

not pressed properly. the same time and held for 3 seconds.

“Probe” appears in

This is reminding you to • Enter a probe temperature.

the display

enter a probe temperature
after plugging in the probe.

Power outage,

Power outage or surge. • Reset the clock. If the oven was in use, you must reset

clock flashes

it by pressing the

CLEAR/OFF

pad, setting the clock

and resetting any cooking function.

Steam from the vent

When using the convection • This is normal.
feature, it is normal to see
steam coming out of the oven
vent. As the number of shelves
or amount of food being
cooked increases, the amount
of visible steam will increase.

“Burning” or “oily”

This is normal in a new oven • To speed the process, set a self-clean cycle for a

odor emitting from

and will disappear in time. minimum of 3 hours. See the

Using the self-

the vent cleaning

oven section.

Strong odor

An odor from the insulation • This is temporary.
around the inside of the oven
is normal for the first few times
the oven is used.

Fan noise

A cooling fan or a convection • This is normal. The cooling fan will turn off and on.
fan (depending on the The convection fan will run until the function is
function you are using) may over.
automatically turn on and off
to cool internal parts.

Notes

43

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

Notes

44

General Electric Company

Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150

GE Service Protection Plus

™

GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus

™

—comprehensive protection on all your appliances—

No Matter What Brand!

Benefits Include:

• Backed by GE

• All brands covered

• Unlimited service calls

• All parts and labor costs included

• No out-of-pocket expenses

• No hidden deductibles

• One 800 number to call

You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.

Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.

Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.

*All brands covered, up to 20 years old, in the continental U.S.

We’ll Cover Any Appliance.
Anywhere. Anytime.*

Please place in envelope and mail to:

✁

Cut here

45

Consumer Product Ownership Registration

Important

Mail
Today!

First

Name

Mr. ■■ Ms. ■■ Mrs. ■■ Miss ■■

Street

Address

City

State

Date Placed

In Use

Month

Day

Year

Zip

Code

Apt. #

Last

Name

Phone

Number

_

_

Consumer Product Ownership Registration

Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!

Follow these three steps to protect your new appliance investment:

Important: If you did not get a registration card with your

product, detach and return the form below to
ensure that your product is registered, or register
online at www.geappliances.com.

1

23

Model Number Serial Number

✁

Cut here

Complete and mail
your Consumer
Product Ownership
Registration today.

Have the peace of
mind of knowing we
can contact you in

the

unlikely event of

a

safety modification.

After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
(800-432-2737).

Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
information, call the

GE Answer Center

®

800.626.2000.

Model Number Serial Number

E-mail Address

Occasionally, we may allow selected companies to send you information.

■■ Check here if you do not want this information.

46

47

Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Customer Service

GE Electric Range Warranty.

All warranty service provided by our Factory Service Centers
or an authorized Customer Care

®

technician. For service,

call 800-GE-CARES.

For The Period Of: GE Will Replace:

One Year Any part

of the range which fails due to a defect in materials or workmanship.

From the date of the

During this

full one-year warranty,

GE will also provide,

free of charge,

all labor

original purchase

and in-home service to replace the defective part.

Five Years A replacement glass cooktop

if it should: crack due to thermal shock; discolor;

From the date of the

crack at the rubber seal between the glass cooktop and the stainless edge.

original purchase

It will also be replaced if the pattern wears off or if any of the radiant surface
units burn out. During this

five-year warranty,

you will be responsible for any

labor or in-home service.

■Service trips to your home to teach you how to use

the product.

■Improper installation.

■Failure of the product if it is abused, misused,

or used for other than the intended purpose or
used commercially.

■Damage to the glass cooktop caused by use of cleaners

other than the recommended cleaning creams.

■Damage to the glass cooktop caused by hardened

spills of sugary materials or melted plastic that
are not cleaned according to the directions in
the Owner’s Manual.

■Replacement of house fuses or resetting of circuit

breakers.

■Damage to the product caused by accident, fire, floods

or acts of God.

■Incidental or consequential damage to personal

property caused by possible defects with this appliance.

What GE Will Not Cover:

Customer Service Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions

48

Service Telephone Numbers.

GE Answer Center

®

800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In-Home Repair Service

800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

Special Needs Service

800.626.2000

800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.

Service Contracts

800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories

800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE:

First,

contact the people who serviced your appliance.

Next,

if you are still not pleased, write all the details—including your phone number—to:

Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225

Printed in Canada