These instructions do not purport to cover all details or variations in equipment, nor to provide for every possible
contingency to be met during installation, operation, and maintenance. The information is supplied for informational
purposes only, and GE makes no warranty as to the accuracy of the information included herein. Changes, modifications,
and/or improvements to equipment and specifications are made periodically and these changes may or may not be reflected
herein. It is understood that GE may make changes, modifications, or improvements to the equipment referenced herein or to
the document itself at any time. This document is intended for trained personnel familiar with the GE products referenced
herein.
This document is approved for public disclosure.
GE may have patents or pending patent applications covering subject matter in this document. The furnishing of this
document does not provide any license whatsoever to any of these patents.
GE provides the following document and the information included therein as is and without warranty of any kind, expressed
or implied, including but not limited to any implied statutory warranty of merchantability or fitness for particular purpose.
For further assistance or technical information, contact the nearest GE Sales or Service Office, or an authorized GE Sales
Representative.
___________________________________
* Indicates a trademark of General Electric Company and/or its subsidiaries.
All other trademarks are the property of their respective owners.
Refer to the section, Contact Information for support on this product.
Please send documentation comments or suggestions to controls.doc@ge.com
For public disclosure
Document Updates
Location
VNC Server
Description
Added a Note to notify users that the VNC server starts 40 secs after the QuickPanel
reboots
FGFrame Ground
FTPFile Transfer Protocol
GNDGround
GUIGraphical user interface
HTTPHyperText Transfer Protocol
LCDLiquid Crystal Display
LEDLight-emitting Diode
MIBManagement Information Base (or Database)
OSOperating System
PMEProficy Machine Edition
RoHSRestrictions on Hazardous Substances
SELVSafety Extra Low Voltage
SNMPSimple Network Management Protocol
USBUniversal Serial Bus
VESAVideo Electronics Standards Association
+
For public disclosure
GFK-2847R 3
Safety Symbol Legend
Indicates a procedure, condition, or statement that, if not strictly observed, could result in
personal injury or death.
Warning
Indicates a procedure, condition, or statement that, if not strictly observed, could result in
damage to or destruction of equipment.
Caution
Indicates a procedure, condition, or statement that should be strictly followed to improve
these applications.
Attention
For public disclosure
Contact Information
If you purchased this product through an Authorized Channel Partner, then contact the seller directly.
General Contact Information
Online technical support and GlobalCarehttp://support.ge-ip.com
Additional informationhttp://www.ge-ip.com/
Solution Providersolutionprovider.ip@ge.com
Technical Support
If you have technical problems that cannot be resolved with the information in this manual, please contact us by
telephone or email, or on the web at http://support.ge-ip.com
Americas
Online Technical Supporthttp://support.ge-ip.com
Phone1-800-433-2682
International Americas Direct Dial
Technical Support Emailsupport.ip@ge.com
Customer Care Email
Primary language of supportEnglish
1-780-420-2010 (if toll free 800 option is unavailable)
customercare.ip@ge.com
Europe, the Middle East, and Africa
Online Technical Supporthttp://support.ge-ip.com
Phone+ 800-1-433-2682
EMEA Direct Dial
Technical Support Emailsupport.emea.ip@ge.com
Customer Care Email
Primary languages of supportEnglish, French, German, Italian, Czech, Spanish
+ 420-23-901-5850 (if toll free 800 option is unavailable or dialing from
a mobile telephone)
customercare.emea.ip@ge.com
Asia Pacific
Online Technical Supporthttp://support.ge-ip.com
Phone
Technical Support Email
Customer Care Email
+ 86-400-820-8208
+ 86-21-3217-4826 (India, Indonesia, and Pakistan)
support.cn.ip@ge.com (China)
support.jp.ip@ge.com (Japan)
support.in.ip@ge.com (remaining Asia customers)
customercare.apo.ip@ge.com
customercare.cn.ip@ge.com (China)
For public disclosure
GFK-2847R 5
Notes
6GFK-2847RQuickPanel⁺ Operator Interface User Manual
5.4 Mounting and Installation Procedure ............................................. ............................................................ 66
5.5 VESA Arm Mounting........................ ....................... .............................................. ................................ 68
5.6 Battery Installation and Replacement .. .............................................. .............................................. ........... 69
8GFK-2847RQuickPanel⁺ Operator Interface User Manual
For public disclosure
1Overview
This manual specifically
describes the QuickPanel
IC755CxS06RDx,
IC755CxWxxCDx and
IC755CxSxxCDx display units.
+
The QuickPanel
maximum flexibility. The design is based on an Advanced RISC Machine (ARM) core
micro-processor to combine a high-resolution touchscreen operator interface with a
variety of communications options. Users can connect to most industrial equipment using
the QuickPanel
The QuickPanel
applications. A section of Dynamic Random Access Memory (DRAM) is split between
the operating system, an object store, and application memory. Additionally, a section of
Non-volatile Random Access Flash Memory (NOVRAM), functioning as a virtual hard
drive, is divided between the operating system and persistent storage for application
programs. Retentive memory is a battery-backed Static Random Access Memory
(SRAM) to store and protect data during a power failure.
+
Operator Interface is an all-in-one micro-computer designed for
+
communications ports.
+
is equipped with several memory types to satisfy the most demanding
QuickPanel+Operator Interface Display
OverviewGFK-2847R 9
For public disclosure
1.1Specifications
1.1.1Physical Specifications and Mounting Options
1.1.1.1IC755CxS06RDx Specifications
Item
Processor
RAMDDR3 SDRAM 512 MB
Memory
Operating SystemMicrosoft Windows Embedded Compact 7
85% RH Non-condensing, wet-bulb temperature: 30°C (86 °F) or less
Pollution Degree 2, Indoor use only
5 to 9 Hz single-amplitude 3.5 mm; 9 to 150 Hz constant-accelerated velocity 9.8 m/s
X, Y, Z directions 10 time (100 minutes) (Compliance 3502, IEC61131-2 JIS B)
800~1114 hPa, altitude up to 2000 m (6561.68 ft)
Compliant with EU RoHS Directive 2011/65/EU
UL Type 4X rating; IP65 in panel mount only
Natural convection
0 to 55°C (32 to 131 °F)
-10 to 60°C (14 to 140 °F)
2
;
Note For additional product standards and agency approvals, refer to Appendix A.
OverviewGFK-2847R 15
For public disclosure
Notes
16GFK-2847RQuickPanel⁺ Operator Interface User Manual
For public disclosure
2Hardware
This chapter describes the QuickPanel+hardware features, including physical
characteristics and LED indicators.
2.1Physical Characteristics
In addition to the primary touchscreen interface, the QuickPanel+Operator Interface
supports a variety of communication ports. The following diagrams illustrate the physical
layout of the QuickPanel
communications ports, and connectors.
+
Operator Interface, including locations of status LEDs,
HardwareGFK-2847R 17
For public disclosure
SD Card
USB Device
LINE OUT
MIC IN
Input Power
LAN
USB Host Ports
Serial Interface
LCD Active Area
115.2 x 86.4
(4.5 x 3.4 in)
115.2
(4.5 in)
192 (7.56 in) x 2
36 (1.42 in) x 2
137 (5.39 in) x 2
183.50 (7.22 in)
75 (2.95 in)
75 (2.95 in)
128.50 (5.06 in)
144.7 (5.70 in)
Effective Screw Depth 6 mm (0.24 in)
Product Nameplate
Battery Cover
License Label
IC755CxS06RDx Hardware Features
18GFK-2847RQuickPanel⁺ Operator Interface User Manual
For public disclosure
Battery
Cover
COM
USB Host
Ports
LAN
Input
Power
SD Card
MICRO USB
LINE OUT
MIC IN
Status
Indicator LED
Touchscreen
LCD
IC755CxW07CDx Hardware Features
Note Refer to the section IC755CxW07CDx Specifications for drawing dimensions.
HardwareGFK-2847R 19
For public disclosure
Status
Indicator LED
Touchscreen
LCD
SD Card
USB
Host
Ports
MICRO
USB
LAN2
COM1LAN1
Input
Power
LINE
OUT
COM2
IC755CxS10CDx Hardware Features
Note Refer to the section IC755CxS10CDx Specifications for drawing dimensions.
20GFK-2847RQuickPanel⁺ Operator Interface User Manual
For public disclosure
!
!
IC755CxS12CDx Hardware Features
Note Refer to the section IC755CxS12CDx Specifications for drawing dimensions.
HardwareGFK-2847R 21
For public disclosure
Touchscreen
LCD
Status
Indicator
LED
SD Card
Input
Power
LINE
OUT
USB
Host
Ports
MICRO
USB
COM2
LAN2
COM1
LAN1
IC755CxS15CDx Hardware Features
Note Refer to the section IC755CxS15CDx Specifications for drawing dimensions.
22GFK-2847RQuickPanel⁺ Operator Interface User Manual
For public disclosure
2.2LED Indicators
SpeedLink Activity
The QuickPanel+Operator Interface provides LED indication for the following:
•Operation status
•Ethernet Port operation
2.2.1Operation Status LEDs
The QuickPanel+has one tri-color LED that provides visual operation status indication
for IC755CxS06RDx, IC755CxW07CDx, the and IC755CxSxxCDx units.
LED State
Amber, solid
Green, solid
Green, blinkingBacklight off
Red, blinkingBacklight failure
Off
QuickPanel
Operating system starting
Normal operating state
Power not applied to unit
+
State
2.2.2Ethernet Port Operation LEDs
The Ethernet port has two LED indicators: Speed and Link Activity.
LEDLED State
Speed
Link Activity
Yellow, on
Green, on
Operating State
10/100
Link status
HardwareGFK-2847R 23
For public disclosure
Notes
24GFK-2847RQuickPanel⁺ Operator Interface User Manual
For public disclosure
3Software
This chapter provides QuickPanel+software information and procedures to perform the
most common tasks.
3.1Operating System
Refer to http://windows.
microsoft.com.
The QuickPanel+operating system (OS), Microsoft Windows Embedded Compact 7, is a
full 32-bit OS with graphical user interface (GUI). It is stored in flash memory and copied
to a block of DRAM for execution. The OS automatically starts following QuickPanel
unit powerup or reset.
3.2Backup Utility
The QuickPanel
changes made to the Windows Registry or Desktop to Flash Memory. The Backup Utility
achieves the following:
•Stores the Windows Embedded Compact 7 registry (including any control panel
•Stores changes (or additions) made to the \Windows sub-tree of the file system in the
Attention
+
is not battery powered; therefore, a Backup Utility feature saves the
settings) in Flash memory
user block of flash memory
+
Run the Backup Utility after configuration changes
to the operating system or installing applications,
and before shutdown.
3.3Storage Manager
Storage Manager is accessed
from the Control Panel folder.
Online help is available.
SoftwareGFK-2847R 25
For public disclosure
Use Microsoft Storage Manager to repair or format lost or corrupted data volumes
existing in the SD Card, battery-backed SRAM (BBSRAM), or USB Flash Keys (thumb
drives).
Note Data volumes existing in the main flash file system of the QuickPanel+may not be
repaired by Storage Manager.
3.4Copy Project to SD Card
The custom utility Copy Project to SD Card transfers Proficy Machine Edition View and
Control projects between compatible QuickPanel
Caution
➢➢ To copy a Proficy Machine Edition project to an SD card
1.Verify that there is a blank SD card in the SD card port.
2.Double tap the Copy Project to SD Card icon on the desktop.
3.From the Copy Project Query confirmation window, tap Yes.
Caution
+
units using SD cards.
Before disconnecting power, verify that the copy or
update operation is complete (no busy message or
wait cursor).
Copying a project while Proficy Machine Edition
runtimes are active may cause an incomplete copy to
be created if the runtimes are also writing to files in
the project folders. If the utility detects this
situation, it will notify you to stop the runtimes
before making the backup. You will not be able to
create a backup while the runtimes are writing files.
3.5Proficy Machine Edition Project Update
Update a Proficy Machine Edition (PME) application that is currently stored on the
+
QuickPanel
➢➢ To update a Machine Edition project
1.Insert the flash device containing an upgraded version of the Proficy Machine Edition
project into the appropriate port.
2.Restart the unit.
Note Depending on set options, the update may or may not be enabled, or may
update automatically. If there is more than one flash device with a valid project copy
present, a Select Media confirmation window displays, prompting you to choose with
which flash device to update Select the device from the list and click OK to continue.
When a valid project is found on the flash device, you will be prompted to install the
project or skip it. Tap OK to install or Cancel to skip the installation, and continue
to restart. If an invalid project is found, an error message displays. This window must
be closed before the unit will restart.
3.Remove the flash device from the port.
unit with a revision stored on a flash device, such as an SD card.
26GFK-2847RQuickPanel⁺ Operator Interface User Manual
For public disclosure
3.6FTP Server
The File Transfer Protocol (FTP) server included with the QuickPanel+unit supports
standard (RFC 959). It does not support Secure File Transfer Protocol (SFTP) or implicit
FTPS, which uses different ports and is based on Secure Shell (SSH) rather than Secure
Sockets Layer (SSL).
The FTP server is configured with the Quick Panel
not enabled. Once enabled, a background program will run, waiting for clients to connect.
Up to ten connections are supported. Sessions that are idle for five minutes are terminated
by the server.
The server supports non-secure operation. All information including username, password,
and data is transmitted with no encryption and is susceptible to packet sniffing and
various FTP attacks.
Note If the server status is changed, the QuickPanel+must be restarted before changes
take effect.
+
Setup Tool. By default, the server is
3.6.1Remote User Authentication
The FTP root directory is
available from the
QuickPanel
root of the flash device.
+
as \, and is the
The server only supports anonymous login with password requested (but not validated).
This may prevent some types of attacks and is required by some clients. Once connected,
the remote user is logged into the FTP root directory.
3.6.2FTP with Removable Flash Devices
All removable flash devices remote-FTP users as directories off the FTP root directory.
Computer Flash card partitions display as directories such as \SDMemory and USB Flash
Keys display as directories such as \Hard Disk. Full access privileges are granted for the
client in these folders/devices.
Removable flash device directories are captured when a session is opened and are not
changed while the session exists. If you start without an installed SD Card, close your
session and log on again to view the SD Card directory. If the SD Card existed when you
logged on, and is removed and inserted, it will still work, provided the SD Card’s device
name did not change during reinsertion.
SoftwareGFK-2847R 27
For public disclosure
3.7HTTP Server
3.8SNTP Server
The HyperText Transfer Protocol (HTTP) server included with the QuickPanel+supports
standard (RFC 2616). The HTTP server is configured with the Quick Panel+ Setup Tool.
By default, the server is not enabled. Once enabled, a background program will run,
waiting for clients to connect. From the QuickPanel
page is located in \Windows\www\wwwpub.
The server supports non-secure port 80 operation.
Note If the server status is changed, the QuickPanel+must be restarted before changes
take effect.
The SNTP server included with the QuickPanel+supports SNTP Version 4 for IPv4, IPv6
and OSI. The SNTP server is configured with the Quick Panel+ Setup Tool. By default,
the server is not enabled. Once enabled, the server will refresh the time specified in the
setup tool configuration. Pressing the Update Now button immediately obtains the time
from the configured time server.
The SNTP server supports non-secure UDP port 123 operation.
+
Operator Interface, the default web
28GFK-2847RQuickPanel⁺ Operator Interface User Manual
For public disclosure
3.9QuickPanel+OS Utilities Settings Tool
DIP switches are set in the
OFF position (default) in the
factory.
The DIP Switch feature is
designed as a security
measurement. However,
security requirements can also
be met using the gesture-based
feature.
Prior to the listed firmware
builds, these operations were
only supported using the DIP
Switch settings.
The QuickPanel+Operator Interface is equipped with DIP switches to perform control
functionality, as follows:
•DIP Switch 1 (SW2 Switch) enables firmware upgrade. Firmware upgrade is
allowed only after turning this switch in the ON position. It is highly recommended
to turn the switch position to OFF after firmware upgrade is completed as a security
measurement.
•DIP Switch 2 (SW2 Switch) controls Force Startup. Turning this switch to the ON
position forces the startup applications to run when the operating system is started.
Some operators find it difficult to use the DIP Switch settings to perform these functions
(such as removing the back plate of the device and adjusting the positions of DIP Switch
for each operation). As an alternative to using the DIP Switch settings, the QuickPanel
+
OS Utilities Settings tool contains finger gesture-based utilities to perform the same
operations. This functionality is available with the firmware builds listed in the following
table.
QuickPanel+OS Utilities Settings Tool Support
QuickPanel+Product
IC755CxS06RDx (6" Display)01 (initial release)
IC755CxW07CDx (7” Display)
IC755CxS10CDx (10” Display)
IC755CxS12CDx (12” Display)
IC755CxS15CDx (15” Display)
Firmware Build
21
12
The tool operation buttons for each utility only respond to a double-tap finger gesture. It
will not accept any keyboard or mouse clicks, finger simulator-based inputs, or click
inputs from any remote touch-based device. The user can access the tool from the Start
menu by selecting Programs, System, and QuickPanel
+
OS Utilities Settings on
the device. The tool can be used to perform the following operations using the double-tap
feature, without adjusting the DIP Switch positions:
•Firmware Upgrade
•Bypass Startup Programs
•Reset Enhanced Security
•Enable/Disable SNMP Agent
For security, only permit these operations when the
operator is physically located near the QuickPanel
+
and require that users perform a physical action on
Attention
the device.
SoftwareGFK-2847R 29
For public disclosure
3.9.1Firmware Upgrade
This utility operates similar to
the QuickPanel
+
Update Tool,
which comes with the OS
image upgrade binaries. The
operator can continue to use
the QuickPanel
+
Update Tool
to use the DIP Switch feature.
The Firmware Upgrade utility setting enables operators to upgrade the firmware.
Firmware updates are not supported over Ethernet or Serial interfaces. Insert the media
(SD Card) containing the required files for firmware upgrade and perform the following
procedure.
Note Make sure the copy of required binaries to the SD card is not within a folder.
Note The firmware package contains encrypted .nbo files. Use the PreUpdate.exe tool to
decrypt the .nbo files before using them for upgrade.
After a firmware upgrade, which refreshes the device fresh, the user must download the
project again and install their own tools (including third party tools) on the device.
Note It is recommended that the user back up any important data prior to firmware
upgrade so that they can replace the data after firmware upgrade if necessary.
If the current firmware build version on the
QuickPanel
+
is any of the following, refer to the
section Firmware Upgrade for Specific Build Version:
•Build 3 or below for IC755CxS06RDx
(6” Display)
•Build 23 or below for IC755CxW07CDx
(7” Display)
Attention
•Build 14 or below for IC755CxS10CDx
(10" Display), IC755CxS12CDx
(12” Display), and IC755CxS15CDx
(15” Display)
➢➢ To perform a firmware upgrade
1.From the Start menu, select Programs, System, and QuickPanel
Settings Tool to display the QuickPanel
2.Upgrade the firmware.
+
OS Utilities Settings window.
+
OS Utilities
30GFK-2847RQuickPanel⁺ Operator Interface User Manual
For public disclosure
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