GE GSD1000 Series, GSD2000 Series, GSD3100 Series, GSD3900 Series, HDA1000 Series Owner’s Manual

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ADW1000
GSD1000 Series
GSD2000 Series
GSD3100 Series
GSD3200 Series
GSD3900 Series
GSD4000 Series

GSM2100
HDA1000 Series
HDA2000 Series
HDA3000 Series

Owner’s Manual

Dishwashers

165D4700P349 49-55030 10-06 JR

Safety Instructions . . . . . . . . 2, 3

Operating Instructions

Care and Cleaning . . . . . . . . . . . . . .12

Control Panels . . . . . . . . . . . . . . . . . . .4

Control Settings . . . . . . . . . . . . . . 5–7

Dial Cycles . . . . . . . . . . . . . . . . . . . . . .8

Flashing Display Lights . . . . . . . . . . .9

Loading the

Dishwasher Racks . . . . . . . . . . . . . .11

Optional Accessories . . . . . . . . . . . .12

Using the Dishwasher . . . . . . . .9, 10

Troubleshooting Tips . . . 13, 14

Consumer Support

Consumer Support . . . . . Back Cover

Warranty . . . . . . . . . . . . . . . . . . . . . 15

Write the model and serial
numbers here:

Model # ____________________

Serial # ____________________

You can find them on a label on the
tub wall just inside the door.

2

Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING —
SAVE THESE INSTRUCTIONS

WARNING!

For your safety, the information in this manual must be followed to minimize the risk of fire
or explosion, electric shock, and to prevent property damage, personal injury, or death.

WATER HEATER SAFETY

PROPER INSTALLATION AND MAINTENANCE

This dishwasher must be properly installed and located in accordance with the Installation
Instructions before it is used. If you did not receive an Installation Instructions sheet with
your dishwasher, you can receive one by visiting our website at ge.com.

■ Contents washed in Anti-bacterial mode, if
available, may be hot to the touch. Use care
before handling.

■ Using a detergent that is
not specifically designed
for dishwashers will cause
the dishwasher to fill with
suds.

■ If your dishwasher is connected to a
wall switch, ensure that the switch is
on prior to use.

■ On dishwashers with electronic controls,
if you choose to turn the wall switch off
between wash cycles, allow 5-10
seconds after turning the switch on before
touching START/RESET to allow the control to
reboot.

■ Non-Dishware Items: Do not wash items such
as electronic air cleaner filters, furnace filters and
paint brushes in your dishwasher. Damage to
dishwasher and discoloration or staining of
dishwasher may result.

■ Close supervision is necessary if this appliance
is used by or near children.

■ Load light, plastic items so they will not
become dislodged and drop to the bottom
of the dishwasher—they might come into
contact with the heating element and be
damaged.

■ Connect to a grounded metal, permanent wiring
system; or run an equipment-grounding
conductor with the circuit conductors and
connect to the equipment-grounding terminal
or lead of the appliance.

■ Improper connection of the equipment-grounding
conductor can result in a risk of electric shock.
Check with a qualified electrician or service
representative if you are in doubt whether the
appliance is properly grounded.

■ Dispose of discarded appliances and shipping
or packing material properly.

■ Do not attempt to repair or replace any part
of your dishwasher unless it is specifically
recommended in this manual. All other servicing
should be referred to a qualified technician.

■ To minimize the possibility of electric shock,
disconnect this appliance from the power supply
before attempting any maintenance.

NOTE: Turning the dishwasher off does not
disconnect the appliance from the power supply.
We recommend having a qualified technician
service your appliance.

WARNING!

CAUTION: To prevent minor injury or property damage

Under certain conditions hydrogen gas may be produced in a water heater that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE.

If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury
by turning on all hot water faucets and allow them to run for several minutes. Do this before using any
electrical appliance which is connected to the hot water system. This simple procedure will allow any built­up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance
during this process.

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

3

PROPER DISPOSAL OF THE DISHWASHER

Junked or abandoned dishwashers are
dangerous…even if they will sit for “just a few
days.” If you are getting rid of your old
dishwasher, please follow the instructions below
to help prevent accidents.

Before You Throw Away Your Old
Dishwasher:

■ Take off the door of the washing compartment
or remove the door latch keeper (as shown).

WARNING! RISK OF CHILD ENTRAPMENT

Door latch keeper

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READ AND FOLLOW THIS SAFETY INFORMATION
CAREFULLY.

SAVE THESE INSTRUCTIONS

■ Use this appliance only for its intended purpose
as described in this Owner's Manual.

■ Use only powder, tabs, liquid detergents or rinse
agents recommended for use in a dishwasher and
keep them out of the reach of children. Cascade®,
Cascade®Complete and Electrasol®Automatic
Dishwashing Detergents, and Jet-Dry®and

Cascade Rinse Aid®rinse agents have been

approved for use in all GE dishwashers.

■ Locate sharp items so that they are not likely
to damage the door seal.

■ Load sharp knives with the handles up to reduce
the risk of cut-type injuries.

■ Do not wash plastic items unless marked
dishwasher safe or the equivalent. For plastic
items not so marked, check the manufacturer's
recommendations.

■ Do not touch the heating element during or
immediately after use.

■ Do not operate your dishwasher unless all
enclosure panels are properly in place.

■ Do not tamper with controls.

■ Do not abuse, sit on or stand on the door or dish

rack of the dishwasher.

■ Do not allow children to play around dishwasher
when opening or closing door due to the possibility
of small fingers being pinched in door.

■ Do not discard a dishwasher without first removing
the door of the washing compartment.

■ Do not store or use combustible materials, gasoline
or other flammable vapors and liquids in the
vicinity of this or any other appliance.

■ Do not allow children to play with, on or inside this
appliance or any discarded appliance.

WARNING!

When using your dishwasher, follow basic precautions,
including the following:

Operating Instructions Safety Instructions

Consumer Support

Troubleshooting Tips

4

About the dishwasher control panel.

You can locate your model number on the tub wall just inside the door. Throughout this manual,
features and appearance may vary from your model.

T

Please match the control panel for your unit to a similar control panel below.

HOT WASH OPTION

HOT START OPTION

PLATE WARMER

OR

OFF

DRYING OR

(HEATED DRY ON)

HEAVY WASH

RINSE ONLY

(HEATED DRY OFF)

HOT PRE-WASH OPTION

HOT START OPTION

PLATE WARMER

(HEATED DRY ON)

NORMAL WASH

WATER SAVER

SHORT
WASH

OR

OFF

START

RINSE ONLY

HEATED
DRY ON

HEATE D
DRY OFF

WATER SAVER OR LIGHT WASH

SHORT WASH

(HEATED DRY OFF)

POTS

& PANS

NORMAL

LIGHT
WASH

CHINA

CRYSTAL

RINSE

ONLY

HI TEMP

RINSE

HI TEMP

WASH

HOT PRE-WASH OPTION

HOT START OPTION

START DELAY

(HRS)

OFF

PLATE WARMER

(HEATED DRY ON)

(HEATED DRY OFF) RINSE ONLY

OPTIONSCYCLE SELECTIONS

HEATED

DRY

LOCK

(2 TIMES)

OR

START OR POTS & PANS STAR

HEAVY/NORMAL START

WATER SAVER

SHORT

WASH

2 4 8
DELAY

HOURS

CLEAN

START
RESET

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

5

Cycles

POTS & PANS/ For heavily soiled dishes or cookware with dried-on or baked-on soils.

Everyday dishes may be included.

HEAVY WASH This cycle will not remove burned-on foods.

(on some models)

NORMAL/

For loads of everyday dishes, glasses and cookware with medium soils. NOTE: Many dishes have lighter

NORMAL WASH

soil than normal. Choosing

a cycle other than NORMAL WASH will save energy and water.

SHORT WASH For quickly washing loads of everyday dishes with medium soils

that have not dried on, such as loads

(on some models)

consisting mostly of glasses.

WATER SAVER For dishes with light soils.

LIGHT WASH

(on some models)

RINSE ONLY For rinsing partial loads that will be washed later. Do not use detergent.

DRYING For warming clean dishes and serving plates. This cycle will take approximately 30 minutes.

PLATE WARMER

HOT PREWASH Preheats wash water to the correct temperature.

HOT START

CHINA CRYSTAL For lightly soiled china and crystal.

(on some models)

Start (Models with a Dial)

Slowly turn t

he Dial to the START or ON position, or the selected cycle. Don’t turn it past the START, ON

or cycle position, or you could accidentally miss a rinse.

There is a time delay between start-up and water fill so you will not hear any wash action right away.

■ Latch the door to begin the cycle.

Control Settings

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Options

The light above the selected pad will be ON to indicate which OPTION has been selected.

HI TEMP Turns on the heater in all postrinse and final rinse cycles to help prevent spotting on dishware. This

RINSE option may be turned ON or OFF during the wash cycle.

(on some models)

HI TEMP Energizes the heater to boost water temperature in all prewash and main wash fill cycles. Recommended

WASH for use with heavily soiled dishes. Option may be turned ON or OFF during the wash cycle.

HEATED DRY Shuts off the drying heat option. Dishes air dry naturally and energy is saved.

OFF

HEATED DRY Turns the heater on for fast drying. This cycle will extend the time to your wash cycle by 30 minutes.

ON

NOTE: Cannot be selected with RINSE ONLY cycle.

LOCK

When the LOCK pad is touched twice within 3 seconds, all pads become inoperative. You can lock the controls to

(on some models)

prevent any selections from being made. Or you can lock the controls after you have

started a cycle or selected

DELAY START so the cycle or DELAY START is not interrupted.
Children cannot accidentally start dishwasher by touching pads with this option selected.

To unlock the dishwasher after it has been locked, touch the

LOCK

pad twice within 3 seconds. The light above

the

LOCK

pad will turn off.

DELAY HOURS You can delay the start of a wash cycle for up to 8 hours. Press the DELAY HOURS pad to choose the

(on some models) number of hours you want to delay

the start of the cycle, then press START/RESET. The machine will count

down and start automatically

at the correct time. Pressing START/RESET a second time will cancel the

DELAY HOURS selection.
NOTE: If you forget to fully close the door, a reminder signal will beep until you do so.

RESET To change a cycle after washing starts, touch the START/RESET pad to cancel the cycle. After water is

(on some models) pumped out and the motor stops, you can reprogram and restart the dishwasher. This will take

approximately 90 seconds.

NOTE: On GSD3900 model, the light above the selected pad will be ON to indicate which OPTION has been selected.

6

Customer Service

Troubleshooting Tips

Operating Instructions

Safety Instructions

Installation

Instructions

Customer Service

Troubleshooting Tips

Installation

Instructions

Safety Instructions

Operating Instructions

Customer Service

Troubleshooting Tips

Installation

Instructions

Safety Instructions

Operating Instructions

Start (Models without a Dial)

Close and latch the door. Touch the START/RESET pad to begin the cycle. Water fill begins and
approximately 60 seconds later the wash action begins.

NOTE: The dishwasher remembers your last cycle so you don’t have to reprogram each time.
When the dishwasher is loaded and the door latch is in the locked position, the control panel lights
will be ON and display the last settings you selected.

If you don’t want to change any of the settings, simply touch the START/RESET pad to begin
the cycle.

Also, if a power failure occurs, NORMAL and HEATED DRY will automatically be programmed. Make
any new selections and touch the START/RESET pad to begin the cycle.

Clean (Model GSD3900 only)

This light is illuminated when a wash cycle is complete. The light will stay ON until the door is opened.

Control Settings

About the dishwasher control panel.

7

Cycle Chart

Model Cycle Water Usage (gal.) Cycle Time (min.)

GSD1000 Hot Start Option

1

3.4 26

GSD1100 Heavy Wash 9.9 71

Normal Wash 8.4 66
Rinse Only 4.1 13
Drying/Plate Warmer 0.0 30

HDA1000 Hot PreWash Option

1

3.4 26
HDA1200 Normal Wash 8.4 71
ADW1000 Drying/Plate Warmer 0.0 30

Rinse Only 3.9 13

GSD1200 Hot Start Option

1

3.4 26

Heavy Wash 9.9 71
Normal Wash 8.4 66
Short Wash 6.9 62
Rinse Only 4.1 13
Drying/Plate Warmer 0.0 30

GSD2000 Hot Start Option

1

3.4 26
GSD2001 Heavy Wash 9.2 71

Normal Wash 6.5 62
Short Wash 5.2 58
Rinse Only 3.9 13
Drying/Plate Warmer 0.0 27

HDA2000 Hot PreWash Option

1

3.4 26

Heavy Wash 9.2 71
Normal Wash 6.5 62
Water Saver 5.2 58
Rinse Only 3.9 13
Drying/Plate Warmer 0.0 27

HDA3700 Hot PreWash Option

1

1.7 31

Pots & Pans 9.0 66
Heavy Wash 7.7 62
Normal Wash* 6.8 62
Water Saver* 5.0 58
Rinse Only* 2.5 14
Drying/Plate Warmer 0.0 29

GSD2200 Hot Start Option

1

3.4 26
GSD2201 Pots & Pans 9.2 71
GSM2100 Normal Wash* 6.3 71

Short Wash* 3.8 58
Rinse Only* 2.5 13
Drying/Plate Warmer 0.0 27

GSD2600 Hot Start Option

1

3.4 26
HDA3400 Heavy Wash 9.2 71

Normal Wash* 6.3 71
Light Wash/Water Saver* 5.0 62
Rinse Only* 2.5 13
Drying/Plate Warmer 0.0 27

GSD3100 Series Hot Start Option

1

3.4 26

Pots & Pans 9.2 71
Heavy Wash 6.3 71
Normal Wash* 5.0 62
Rinse Only* 2.5 13
Drying/Plate Warmer 0.0 27

GSD3200 Series Hot Start Option

1

3.4 26

Heavy Wash 10.9 61
Normal Wash* 6.8 61
Short Wash* 6.2 48
Rinse Only* 4.5 13
Drying/Plate Warmer 0.0 30

GSD4000 Series Hot Start Option

1

1.7 33

Pots & Pans 10.9 71
Heavy Wash 9.3 71
Normal Wash* 6.8 71
China/Crystal 9.3 71
Short Wash* 6.2 58
Rinse Only*/Rinse & Hold 30 13
Drying/Plate Warmer 0.0 30

GSD3900 Series Pots & Pans 11.5 66

Normal Wash 7.0 58
Light Wash 8.2 52
China/Crystal 8.2 36
Rinse Only 1.6 4

* Normal Wash button should be pushed to run this cycle.

1

Hot Start Option adds water amount and cycle time shown when selected.

Control Settings

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Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

NOTE: Not all models have every cycle listed.

About the dial cycles.

Operating Instructions Safety Instructions

Consumer Support

Troubleshooting Tips

8

Rinse Only

For rinsing partial loads that will be washed later. Do not use detergent .

Make sure HEATED DRY is not selected.

Slowly turn the Dial to RINSE ONLY.

Be sure the door is unlatched. Latch the door to start the cycle.

42

31

Be sure the door is unlatched.

Slowly turn the Dial to SHORT WASH,
LIGHT WASH or WATER SAVER.

Latch the door to start the cycle.

3

2

1

Plate Warmer or Drying

Load clean dishware to be warmed.

Select HEATED DRY ON.

Be sure the door is unlatched.

Slowly turn the Dial to PLATE WARMER or

DRYING.

Latch the door to start the cycle.

5

4

3

2

1

Start Delay (on some models)

The START DELAY will allow you to delay the start time of any cycle not on the Dial automatically
for up to either 5 or 6 hours (depending on model).

Hot Start or Hot Prestart Option

Preheats wash water to the correct temperature.

Select the HOT STARTor HOT PRESTART
cycle and any other option on the push
button pad.

Be sure the door is unlatched.

Slowly turn the Dial to HOT START or
HOT PRESTART.

Latch the door to start the cycle.

4

3

2

1

For warming clean dishes and serving plates. This cycle will take approximately 32 minutes.

Short Wash or Light Wash or Water Saver

For quickly washing loads of everyday dishes with light to medium soils that have not dried on.

Heavy or Normal

Be sure the door is unlatched. Select any options.

Slowly turn the Dial to the cycle you want. Latch the door to start the cycle.
Don’t turn past this position or you could
accidentally miss a rinse.

42

3

1

Be sure the door is unlatched.

Select the wash cycle and option you want.

Slowly turn the Dial to the desired time.
The CYCLE ON light will come on.

Latch the door to start the cycle.

4

3

2

1

START DELAY

(HRS)

3

4

5

6

OFF

PLATE WARMER

(HEATED DRY ON)

(HEATED DRY OFF) RINSE ONLY

START DELAY

(HRS)

3

4

5

6

OFF

PLATE WARMER

(HEATED DRY ON)

(HEATED DRY OFF) RINSE ONLY

START DELAY

(HRS)

3

4

5

6

OFF

PLATE WARMER

(HEATED DRY ON)

(HEATED DRY OFF) RINSE ONLY

HOT START

OPTION

1

2

HOT START

OPTION

1

2

HOT START

OPTION

1

2

START

START

START

SHORT

WASH

SHORT
WASH

SHORT
WASH

START DELAY

(HRS)

4

5

6

OFF

PLATE WARMER

(HEATED DRY ON)

(HEATED DRY OFF) RINSE ONLY

START DELAY

(HRS)

5

6

OFF

PLATE WARMER

(HEATED DRY ON)

(HEATED DRY OFF) RINSE ONLY

START DELAY

(HRS)

4

5

6

OFF

PLATE WARMER

(HEATED DRY ON)

(HEATED DRY OFF) RINSE ONLY

3

4

3

HOT START

OPTION

2

HOT START

OPTION

2

3

HOT START

OPTION

1

2

1

START

SHORT

WASH

1

START

SHORT

WASH

POTS & PANS
START

HEAVY/NORMAL
START

LIGHT WASH
START

9

Flashing display lights (model GSD3900 only).

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Lights What It Means What To Do

This is normal. Allow the dishwasher to drain and reset before you start a new wash cycle.
The START/RESET pad
has been pressed.

Control Error Press the START/RESET pad to turn off the beeper. If the CLEAN light continues

to flash, call for service.

Control Error Press the START/RESET pad to turn off the beeper and the dishwasher will

attempt to reset. Then restart the wash cycle. If this error continues, call
for service.

PLUS A
BEEPING

SOUND

PLUS A
BEEPING

SOUND

Using the Dishwasher Door (model GSD3900 only)

The door must be closed and locked into place to select a LOAD SELECTION or an OPTION.

If the door is opened during a cycle and left open, the dishwasher will beep once every minute until the door
is closed and latched into place.

2

1

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

STARTSTART

RESET

CLEANCLEAN

NORMAL

Filling the Dispenser

Fill the rinse agent dispenser until it reaches the bottom of
lip inside the opening. Replace cap.

To check if rinse agent is needed, remove the cap and look
into the dispenser.

A full dispenser should last about one month.
If rinse agent spills, wipe up the excess.

Check the Water Temperature

The entering water must be at least 120°F and not
more than 150°F, for effective cleaning and to
prevent dish damage. Check the water temperature
with a candy or meat thermometer. Turn on the hot

water faucet nearest the dishwasher, place
the thermometer in a glass and let the water run
continuously into the glass until the temperature
stops rising.

Use Jet-Dry®Rinse Agent

Proper Use of Detergent

Jet-Dry®or Cascade Crystal Clear®rinse agents remove spots and prevent new film buildup on your dishes,

glasses, flatware, cookware and plastic.

Use only detergent specifically made for use in
dishwashers. Cascade®and Electrasol®Automatic
Dishwashing Detergents have been approved for use
in all GE dishwashers. Keep your detergent fresh and
dry. Don’t put powder detergent into the dispenser
until you’re ready to wash dishes.

The amount of detergent to use depends on whether
your water is hard or soft. With hard water, you need
extra detergent. With soft water, you need less
detergent.

Protect your dishes and dishwasher by contacting
your water department and asking how hard your
water is. Twelve or more grains is extremely hard
water. A water softener is recommended. Without it,
lime can build up in the water valve, which could
stick while open and cause flooding. Too much
detergent with soft water can cause a permanent
cloudiness of glassware, called etching.

Use the information in the table below as a guideline
to determine the amount of automatic dishwasher
detergent to place in the dispenser.

You’ll find two detergent dispensers on the inside door
of your dishwasher. All wash cycles require detergent
in the main cup.

When

using automatic dishwashing
detergent tabs, simply place one tab in the main cup
and close.

Be sure the Dial is OFF before adding detergent.
Otherwise, the

detergent cup will not close and latch

properly.

Add detergent then close the main cup.

NOTE: To open detergent cup after it has been
closed, simply turn the detergent cup handle
counterclockwise until it releases. A snapping sound
may be heard.

DO NOT USE HAND DISH DETERGENT

NOTE: Using a detergent that is not specifically

designed for dishwashers will cause the dishwasher
to fill with suds. During operation, these suds will spill
out of the dishwasher vents, covering the kitchen floor
and making the floor wet.

Because so many detergent containers look alike,
store the dishwasher detergent in a separate space
from all other cleaners. Show anyone who may use
the dishwasher the correct detergent and where it
is stored.

While there will be no lasting damage to the
dishwasher, your dishes will not get clean using
a dishwashing detergent that is not formulated
to work with dishwashers.

10

Using the dishwasher.

Detergent Cups to Fill

Fill to 1/3 of main cup

Fill to 2/3 of main cup

Fill main cup

Fill

main cup and open cup

Number

of Grains

Less than 4

4 to 8

8 to 12

Greater than 12

Operating Instructions Safety Instructions

Consumer Support

Troubleshooting Tips

Open cup

Main cup

Forget to Add a Dish?

A forgotten dish can be added any time before the main wash.

Push the door latch to the left.

Once the water calms, open the door. Steam may rise out of the dishwasher.

Add forgotten dishes.

Close the door and push the latch to the far right.

4

3

2

1

Loading the dishwasher racks.

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11

Upper Rack

The upper rack is for glasses, cups and
saucers. Cups and glasses fit best along
the sides. This is also a secure place for
dishwasher-safe plastics. The upper rack is
good for all kinds of odd-shaped utensils.
Saucepans, mixing bowls and other items
should be placed face down.

Secure larger dishwasher-safe plastics over
two fingers when possible.

Make sure small plastic items are secure so
they can’t fall onto the heating element.

Don’t block it or load tall things
next to it .

Also, be careful not to let a
portion of an item such as a pot
or dish handle extend through
the bottom rack. This could
block the wash arm and cause
poor washing results.

Wash Tower

Keep the center area clear in the lower
rack.

The wash tower rises through the center
of the lower rack during the wash and
rinse portions of the cycle.

Lower Rack

When loading the lower rack, do not load
large platters or trays in the front right
corner. They may prevent detergent from
circulating during the wash cycle.

The lower rack is best used for plates,
saucers and cookware. Large items such as
broiler pans and racks should go along the
sides. Load platters, pots and bowls along
the sides, in corners or in the back. The
soiled side of items should face the center
of the rack.

Be sure items don’t fall through rack and
block rotation of the spray arm.

Silverware Basket

Put flatware in the removable basket with fork
and knife handles up to protect your hands.
Place spoons in the basket with handles down.
Mix knives, forks and spoons so they don’t
nest together. Distribute evenly. Small plastic
items, such as measuring spoons and lids
from small containers, should go in the
bottom of the silverware basket with
silverware on top.

For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware
baskets may vary from your model.

Don’t let any
item extend
through
bottom.

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

About optional accessories.

You can change the door and lower access
panel appearance of your dishwasher by
ordering one of these optional accessories:

■ Color Panels

■ 1/4” Wood Panel Trim Kit

■ 3/4” Trimless Wood Panel Kit

These accessories are available at extra cost
(VISA, MasterCard or Discover

cards accepted)

by calling 800.626.2002.
Specify accessory number when ordering.

Caring for the dishwasher.

To clean the control panel, use a lightly dampened cloth, then dry thoroughly. To clean the exterior, use a good appliance
polish. Never use sharp objects, scouring pads or harsh cleaners on any part of the dishwasher.

If your dishwasher is left in an unheated place
during the winter, ask a service technician to:

Cut off electrical power to the dishwasher.
Remove fuses or trip circuit breaker.

Turn off the water supply and disconnect the
water inlet line from the water valve.

Drain water from the inlet line and water
valve. (Use a pan to catch the water.)

Reconnect the water inlet line to the
water valve.

Remove the plastic sump cover in the tub
bottom and use a sponge to soak up water
in the rubber boot.

5

4

3

2

1

Sump cover screws

An air gap protects your dishwasher against
water backing up into it if a drain clogs.
The air gap is not a part of the dishwasher.
It is not covered by your warranty. Not all
plumbing codes require air gaps, so you may
not have one.

The air gap is easy to clean.

Turn off the dishwasher and lift off the
chrome cover.

Unscrew the plastic cap and clean with
a toothpick.

2

1

Check the air gap any time your
dishwasher isn’t draining well.

Air gap

Does Your Dishwasher Have an Air Gap?

Protect Against Freezing

Operating Instructions Safety Instructions

Consumer Support

Troubleshooting Tips

12

The stainless steel panels can be cleaned
with Stainless Steel Magic or a similar
product using a clean, soft cloth.

You can order Stainless Steel Magic
#WX10X15 through GE Parts by calling

800.626.2002.

Stainless Steel Panels

Descriptions of Optional Accessories

Wood panel trim kit—This accessory contains

trim and instructions for you to supply and install
a 1 ⁄ 4″ thick decorative wood door and lower
access panel:

■ GPF325B (Black) ■ GPF325W (White)

■ GPF325C (Bisque)

NOTE: The GPF100 dishwasher door spring kit
must also be ordered and installed when the

door panel weighs four lbs. or more.

For GSD3900, GSD4000 Series and GSD4200 Series
Models:

■ GPF425B (Black) ■ GPF425W (White)

■ GPF425C (Bisque) ■ GPF475

Trimless wood panel kit—This accessory

contains parts and instructions for you to supply
and install a 3 ⁄ 4″ thick decorative wood door and
lower access panel:

■ GPF375

NOTE: The GPF100 dishwasher door spring kit
will be included with the trimless wood panel kit
and must be installed with it.

Problem Possible Causes What To Do

Dishwasher won’t run Fuse is blown, or the • Replace fuse or reset circuit breaker. Remove any other appliances

circuit breaker tripped from the circuit.

• Try resetting the START/RESET pad.

Power is turned off • In some installations, power to the dishwasher is provided through a wall

switch, often located next to the disposer switch. Make sure it is on.

Noise Some of the sounds • Soft food disposal shredding action.

you’ll hear are normal

• Drain valve opening to pump water out.

• Timer control as cycle progresses.

• Detergent cup opening.

• The motor stopping during the drying period.

• Water draining out of tub immediately after touching the START/RESET pad.

Utensils are not secure • Make sure everything is secured in dishwasher.
in rack or something small
has dropped into rack

Rattling dishes when • Make sure dishes are properly loaded. See the Loading the
the spray arm rotates dishwasher racks section.

Motor hums • Dishwasher has not been used on a regular basis. If you do not use

your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist .

Water standing in This is normal • A small amount of clean water around the outlet on the tub bottom
the bottom of the tub at the back of the tub keeps the water seal lubricated.

Water won’t pump Drain is clogged • If you have an air gap, clean it.
out of the tub

• Check to see if your kitchen sink is draining well. If not, you may need
a plumber.

• If the dishwasher drains into a disposer, run disposer clear.

Suds in the tub Correct detergent • Use only automatic dishwasher detergents to avoid sudsing.

wasn’t used Cascade®, Cascade®Complete and Electrasol®Automatic Dishwashing

Detergents have been approved for use in all GE dishwashers.

• To remove suds from the tub, open the dishwasher and let suds
dissipate. Add 1 gallon of cold water to the tub. On Models with a Dial:
Close and latch the dishwasher. Pump out water by slowly turning the
Dial until a drain period is reached. Repeat if necessary. On Models with
Electronic Control: Pump out water by pressing the START/RESET pad,
then 10 seconds later, press START/RESET pad again. Repeat if necessary.

Rinse agent was spilled • Always wipe up rinse agent spills immediately.

Stained tub interior Some tomato-based • Use of the RINSE ONLY cycle after adding the dish to the load

foods can cause reddish can decrease the level of staining. GE recommends Cascade

®

stains Plastic Booster to help remove these types of stains.
Tea or coffee stains •Remove the stain by hand, using a solution of 1/2 cup bleach

and 3 cups warm water.

WARNING

Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.

An overall yellow or • A special filter in the water supply line is the only way to correct
brown film can be this problem. Contact a water softener company.
caused by iron deposits
in water

White film on inside •GE recommends Jet-Dry®or Cascade Crystal Clear®to help
surface—hard water prevent hard water mineral deposits from forming.
minerals

• Run dishwasher with citric acid to remove mineral deposits. Citric

acid (Part number: WD35X151) can be ordered through GE Parts.
See back cover for ordering information.

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

13

Before you call for service… ge.com

Troubleshooting Tips
Save time and money! Review the charts on
the following pages, or visit ge.com. You may
not need to call for service.

Problem Possible Causes What To Do

Dishes don’t dry Low inlet water • Make sure inlet water temperature is at least 120°F.

temperature

• Select HEATED DRY.

• Use HOT START and ADDED HEAT options.

• Select a higher cycle, such as POTS & PANS or HEAVY WASH.

Rinse agent dispenser • Check the rinse agent dispenser and fill as required.
is empty

Dishes and flatware Inlet water temperature • Raise the water heater temperature to 120°F.
not clean is below 120°F.

• Use HOT START, POTS & PANS or HEAVY WASH and HI TEMP WASH.

Too little detergent • See Using the dishwasher section, refer to Proper Use of Detergent for

detergent recommendations.

Old or damp powdered • See Using the dishwasher section, refer to Proper Use of Detergent for
detergent detergent recommendations.

Water pressure is • Turn on a faucet. Is water coming out more slowly than usual? If so,
temporarily low wait until pressure is normal before using your dishwasher.

Air gap is clogged • Clean the air gap.

Improper rack loading • Make sure large dishware does not block detergent dispenser or wash arm.
No air gap or high • Verify that you have an air gap or a high drain loop. Refer to
drain loop the Installation Instructions.

Spots and filming • Use Jet-Dry®or Cascade Crystal Clear®rinse agents to remove spots
on glasses and and prevent new film buildup.
flatware • To remove stubborn spots and pre-existing film from glassware:

1 Remove all metal utensils from the dishwasher.
2 Do not add detergent.
3 Select the longest cycle.
4 Start the dishwasher and allow to run for 18 to 22 minutes.

Dishwasher will now be in the main wash.

5 Open the door and pour 2 cups (500 ml) of white vinegar into the

bottom of the dishwasher.

6 Close the door and allow to complete the cycle. If vinegar rinse

doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric
acid crystals instead of vinegar.

Cloudiness on Combination of soft • This is called etching and is permanent. To prevent this from
glassware water and too much happening, use less detergent if you have soft water. Wash glassware in

detergent the shortest cycle that will get them clean.

Water temperature • Lower the water heater temperature.
entering the dishwasher
exceeds 150°F.

Detergent cup lid Dial is not in the OFF • Turn the Timer Dial to OFF.
won’t latch position

Detergent left in Dishes are blocking the • Reposition the dishes.
dispenser cups detergent cups

Steam This is normal • Steam comes through the vent by the door latch during drying and

when water is being pumped out.

Black or gray Aluminum utensils have • Remove marks with a mild, abrasive cleaner.
marks on dishes rubbed against dishes

Control panel lights Time too long between • Each pad must be touched within 30 seconds of the others. To relight,
go off when you are touching or selecting touch any pad again or unlock and relatch the door.
setting controls pads

Control panel Door latch may not • Call for service.
responded to inputs be properly seated
but dishwasher never
filled with water

14

Operating Instructions Safety Instructions

Consumer Support

Troubleshooting Tips

Before you call for service…

Extremely hard water
Low inlet water

temperature
Overloading the

dishwasher
Improper loading
Old or damp powder

detergent
Rinse agent dispenser

empty
Too little detergent

15

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

What Is Not Covered:

For The Period Of: GE Will Replace:

One Year Any part of the dishwasher which fails due to a defect in materials or workmanship. During

From the date of the this limited one-year warranty, GE will also provide, free of charge, all labor and in-home service
original purchase to replace the defective part.

GE Dishwasher Warranty.

■ Service trips to your home to teach you how to use
the product.

■ Improper installation, delivery or maintenance.

■ Failure of the product if it is abused, misused, or used for

other than the intended purpose or used commercially.

■ Replacement of house fuses or resetting of circuit
breakers.

■ Damage to the product caused by accident , fire, floods
or acts of God.

■ Incidental or consequential damage caused by possible
defects with this appliance.

■ Cleaning or servicing of the air gap device in the
drain line.

■ Damage caused afer delivery.

■ Product not accessible to provide required service.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE
Service location. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

All warranty service provided by our Factory Service Centers,
or an authorized Customer Care

®

technician. To schedule

service, on-line, 24 hours a day, visit us at ge.com, or call

800.GE.CARES (800.432.2737). Please have serial number and
model number available when calling for service.

Staple your receipt here.

Proof of the original purchase

date is needed to obtain service

under the warranty.

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.

Consumer Support.

GE Appliances Website

ge.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts or even schedule service on-line.

Schedule Service ge.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service
at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.

Real Life Design Studio ge.com

GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas
for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC
(800.833.4322).

Extended Warranties ge.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.

Parts and Accessories ge.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at

800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since improper
servicing may cause unsafe operation.

Contact Us ge.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations

GE Appliances, Appliance Park
Louisville, KY 40225

In Canada write to: Director, Customer Relations, Mabe Canada Inc.

Suite 310, 1 Factory Lane
Moncton, N.B. E1C 9M3

Register Your Appliance ge.com

Register your new appliance on-line—at your convenience! Timely product registration will allow
for enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.

Printed in the United States
Printed on Recycled Paper