GE GTWN5950D0WW, GTWN5850D1WW, GTWN5850D0WW, GTWN5750D0WW, GTWN5550D1WW Owner’s Manual

...

GEAppliances.com

Safety Instructions .......... 2,s

Operating Instructions

Careand Cleaning

of the Washer...................... 7

Control Panel ...................... 4

Control .......................... 4-5

Features ......................... 6, 7

Loading and Using

the Washer ........................ 7

Troubleshooting Tips ....... 8-10

Consumer Support

Consumer Support ................ 12

Warranty.......................... 11

Write the model and serial

numbers here: Model # Serial #

Youcanfind F----_/ them under

the lid of the

washer.

49-90431-1 08-12 GE

IMPORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

a,WARNING! in o mo ,onin mon.o m,nimi is,

fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

WATER HEATERSAFETY

Under certain conditions, hydrogen gas may be produced in a water heater that has not been used

for two weeks or more. Hydrogen gas can be explosive under these circumstances. If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning

on all hot water faucets andallowing them to run for several minutes. Dothis before using any electrical appliance which isconnected to the hot water system.Thissimple procedure will allow any built-up hydrogen gas to escape.

Sincethe gas isflammable, do not smoke or usean openflame or appliance during this process.

PROPERINSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet, you can receive one by visiting GEAppliances.com or by calling 800.GE.CARES (800.452.2757).

[] Installorstore where itwill not be exposed to GEstrongly recommends the useof new water supply

temperatures below freezing or exposed to the hoses.Hosesdegrade over time and need to be weather, which could cause permanent damage and replacedevery 5years to reduce the riskof hosefailures

invalidate the warranty, and water damage.

[]

Properlyground washer to conform with all governing

codes and ordinances. Follow details in Installation

Instructions.

[]

Toensure proper installation, run two small load size .SpeedWash cycles BEFOREwashing the first load.

[] Thiswasher does not include water supplyhoses.

GEstrongly recommends the useof factory specified

parts.A list of factory hosesavailable for purchase

are listed below. Thesehosesare manufactured and tested to meet GEspecifications.

Parts and Accessories

Order on-line at GEApplianceparts.com today, 2/4 hours every day or by phone at 800.626.2002 during

normal business hours.

Part Number

PH!4X!0002

PH!4X!0005 WX!0X!00!!

Accessory

4 ft RubberWater SupplyHoses

/4ft BraidedWater Supply Hoses Tide@Washing Machine Cleaner*

YOURLAUNDRYAREA

[] Keepthe area underneath and around your

appliances free of combustible materials such as lint, paper,rags, chemicals,etc.

*Tide @is a registered trademark of Procter & Gamble.

WX7X1 Washer FloorTray

[] Closesupervision isnecessaryifthis appliance is used

by or nearchildren. Donot allow children to playon, with or insidethis or any other appliance.

WHEN USING THE WASHER

GEAppliances.com

Use this appliance

only for its intended

purpose as

described in this Owner's Manual

[] Never reach into the washerwhile it is moving. Wait

until the machine has completely stopped before opening the lid.

[]

Do not mix chlorine bleach with ammonia or acids such asvinegar and/or rust remover. Mixing different

chemicals can produce a toxic gaswhich may cause death.

[]

Donot wash ordry articles that have been cleaned in,washed in,soaked in or spotted with combustible

or explosivesubstances (such aswax, oil, paint, gasoline,degreasers,dry-cleaning solvents,kerosene,

etc.).Thesesubstances give off vaporsthat may ignite or explode. Donot add thesesubstances to the wash water. Do not use or place these substances

around your washer or dryer during operation.

WHEN NOT IN USE

[] Turnoff water faucets to minimize leakage if a break

or rupture should occur. Check the condition of the fill hoses;GErecommends changing the hoses every 5

years.

[] Beforediscarding a washer, or removing it from

service,remove the washer lid to prevent children from hiding inside.

[] Thelaundry process can reducethe flame retardancy

of fabrics. Toavoid such a result,carefully follow the garment manufacturer's wash and care instructions.

[]

Tominimize the possibilityof electric shock,unplug this appliance from the power supply or disconnect the washer at the building's distribution panel by

removing the fuse or switching offthe circuit breaker before attempting any maintenance or cleaning.

NOTE:Turningthe CycleSelectorKnob to an off position,pressing Poweror pressingStart/Pause does

NOT disconnectthe appliancefrom the power supply.

[]

Neverattempt to operate this appliance if it is damaged, malfunctioning, partially disassembled,or has missing or broken parts,including a damaged

cord orplug.

[] Donot attempt to repamor replace any part of

this appliance unless specificallyrecommended in this Owner's Manual, or in published user-repair

instructions that you understand and have the skills to carryout.

[] Donot tamper with the controls.

READAND FOLLOWTHISSAFETYINFORMATIONCAREFULLY.

VETHESEINSTRUCTIONS

About the contro! panel-Quick start guide.

Throughout this manual, features and appearance may vary from your model.

Step 1

Step 2

Step 3

Step 4

• Add fabric softener (on models with a fabric softener dispenser);

see page 6for details.

• Add detergent. GErecommends the use of High Efficiency

detergents in all Energy

• Loosely add items around In.fusorTM. Overloadingmay negatively . impact wash performance. Adjust the load size accordingly.

, Close lid.

NOTE: Washer will not start to fill

. Select wash cycle. , Select wash options,

including Fabric

Softener option.

, Select options.

, Press Start.

Star-rated washers.

with lid o._

Deffcates

Jeans

Hand Wash

ToweBs/ Sheets

Hea_j Duty

Perm°Press

Basketaean QuickRinse

Colors

¢._ua[s NOrmal

Whites e._,_

® " ® " " I- I-I

CCI

G_O • ® • O_

®.

Power

Controls

Wash Cycles-Cycle Selector Knob

Thewash cyclecontrols the length of the washing process.The knob can be turned ineither direction. Turning the CycleSelector knob after starting acycle will stop thewasher and resetthe cycle to the new selection. PressStart to begin the new cycleselection.

Thechart below will helpyou match the wash cycle setting with your clothing.

eWash* UseeWash to saveenergy on specificwash cycles,eWash cannot be usedon Basket Clean,Quick Rinse,and Drain

Whites For heavy to lightly soiled cottons, household linens,work and playclothes.Thiscycle provides the best overall

Colors For non-colorfast cottons and blends or items that are labeledcold wash. Providesgentle wash and high speed spin.

Perm. Press For wrinkle-free and permanent press items and knits. Provides gentle wash with periods of soak and low

Delicates For lingerieand special-carefabrics with lightto normal soil.Providesextra gentle wash and low speed spin.

Jeans For washing medium to lightly soiled jeans. Providesgentle wash and high speed spin.(For heavily soiled work

jeans, use Whites/Heavy cycle.)

Hand Wash Foritems labeled handwashable with light soils.Providesa super gentlewash andan extra low speed spin.

Towels/Sheets* Provides periods of agitation and soak tailored for washing towels and sheets. Providesregular wash and high

Heavy Duty* An above normal cycle for heavily soiled or stained clothes. A soak cycle is added and the agitate cycle is

Speed Wash* Forsmall loads of lightly soileditems that areneeded in a hurry.Providesregular wash and high speedspin.

Basket Clean* Use for cleaning the basket of residue and odor. Recommended use of once per month. NOTE:Never load

QuickRinse* Rinsesand spins non-soiled items where a rinseonly isdesired. Providesa high speed spin.

Drain & Spin For draining the tub and spinning water out of the clothes. Provides a high speed spin.

* Onsome models

&Spinwash cycles.

cleaning and should be usedfor most everyday items.Providesregularwash and high speedspin.

speed spin.

extended for extra cleaning. This more aggressive cycle should be used sparingly.

laundry while using Basket Clean. The laundry may become damaged or contaminated. Seethe Care and

Cleaning section.

GEAppliances.com

Options

Autosoak

This option begins with a brief agitation, soaks for a specified period of time, then movesthrough the rest of the cycle automatically. On

some models,this option is located on the CycleSelectorknob.

Extra Rinse

When you useextra detergent or bleach to clean heavily soiled clothes,use the Extra Rinse option to better remove additional residues.

Fabric Softener

Setthis option when adding fabric softener to the washer or to selectthe enhanced PowerRinse.

NOTE:Donot usefabric softener dispensing bolls with thiswasher. Theydo not work correctly in high efficiencywashers. Delay Wash

Onsome models, as the Delay Wash pad isrepeatedly pressed, the delay time sets to 30 minutes,i hour,3 hours,6 hours, 9 hours, and back to clear (0 minutes). Onother models, asthe Delay Wash pad isrepeatedly pressed, the delay time sets to 2 hours, 4 hours, 8 hours, and back to clear (0 hours).

Forall models, ifthe Delay Wash pad ispressed for 3 seconds, it clears (regardlessof the delaytime).

Signal

Usethe Signal pad to change the volume of the end of cycle signal. Pressthe pad until you reachthe desired volume or off.

Settings

individual settings for agitation (Soil),water temperature (Tamp), and spin (Spin) can be set from the minimum (lowest in column) to maximum (highest in column). In general, the higher up the column, the more energy will be used.

My Settings (on some models)

Asthe cycle selector knob isturned, the Soil,Tamp and Spin settings change to automatic pre-set default settings. Ifyou desire adifferent

setting, press the appropriate pad(s).Thenpressand hold the t4y Settings pad for 3 seconds andthe washer will "remember" these settings for that Knob Selection.In the future, when you turn the selector knob to that cycle,your settingswill be automatically recalled. NOTE:Signal volume cannot be setfor My Settings.

Power

Pressto "wake up" the display. If the display is active, press to put the washer into idle mode.

NOTE:Pressing POWERdoes not disconnect the appliance from the power supply.

Start

PressStart to begin the cycle. NOTE:Thelid must be closed for the washer to fill and the cycle to start. PressingStart again will Pause the

cycle and the Cycleindicator light will blink. Tocontinue the cycle, press Start again or close the lid.if machine is paused more than 24 hours,the cycle will be cancelled. To stop the

cycle,holdthe pad for 3 seconds.If water remains in the machine, select the Drain & Spin cycle to drain tub and spin water out of the washer tub.

Raisingthe lidwill stopagitation or spin action but does not pause the cycle.

aWash (onsome models) When the eWash pad is pressed,the cycle changes to its most energy efficient settings and all ofthe e!onitor lights will light to indicate

that the most efficient settings are on. Ifyou change settings,the number of eMonitor lightswill decrease (orincrease)to indicate decreased

or increased energy efficiency settings.

Display (onsomemodels)

The display shows the approximate time remaining until the end of the cycle.

NOTE:Thecycle time isaffected byhow long it takes the washer to fill. Thisdepends onthewater pressure inyour home.The "smart" timer

"learns"the amount of time it takes to fill your washer and adjusts the total time accordingly.

In addition, this display will, "scroll" the washer status:

• bALANCING Start of rebalancing cycle to redistribute clothes.Stops after rebalancing iscomplete.

• dELAY When Delayed Wash is initiated. Replacedwith estimated time when cycle starts.

• End Endof current cycle.

• FILL Forthe first 45 secondsof afill, the estimated end of cycle time isdisplayed. Forthe restof the fill time, "FILL"isscrolled until the fill completes.

• LID Cyclestopped because lid is open. Closethe lid.

• PAUSE Cyclepaused because the Start/Pause pad was pressed and the washer was setto Pause.PressStart pad again to restart the cycle.

Indicator lights

Five LEDlights indicate the current washer status moving from left to right as the cycle progresses.

DSM Demand Side Management (onsome models) - When connected to your power company's rate monitoring system, the washer will

automatically delay starting if the rates are high/critical. An "ES"will be displayed and the selected cycle will start after/4 hours orwhen

the rates drop to low/medium, whichever comes first. If the rates are not high/critical, the selected cycle will start immediately.

About washer features.

This model has AUTOMATIC LOAD SENSING. This selection provides the correct amount of water suited to the size and type of load placed in the unit. The washer will not fill with water during automatic load sensing if the lid is open. When the lid is closed the machine is able to begin filling with water in order to sense the load size.

Note: This is a high efficiency washing machine with InfusorTM wash action. This system requires lesswater while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for an Infusorm-equipped washer.

Liquid Bleach Funnel

The water filldilutes liquid chlorine bleach as the washer fillsfor the wash cycle.

r_ Check clothing care labels for special instructions. [Z] Measure liquid bleach carefully, following instructions on the bottle.

[] Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket. [] Do not pour powdered bleach into bleach funnel.

F_ Before starting the washer, pour measured amount of bleach directly into bleach funnel.

Avoid splashing or over-filling dispenser. Ifyou prefer to use powdered bleach, add it into the wash basket with your detergent.

[] Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover.

Mixing can produce a toxic gas which may cause death.

The Fabric Softener Dispenser (on some models) The fabric softener dispenser automatically releases liquid fabric softener at the proper time. Do not stop the washer or raise the lid during the first spin. This will cause the dispenser to

empty too soon. Never pour fabric softener directly on clothes. This may cause stains on your clothing.

3 \

Turning

rl-] Liftthe tab on the fabric softener dispenser

top.

J_-IiVleasureout fabric softener into the cap

and pour the softener into the dispenser

top. The fabric softener will drain into the

receiving cup insidethe dispenser.Useonly "Ultra"or concentrated fabric softeners.

J_l Pushdown onthe tab to closethe

dispenser top. Makesure the tab ispushed down fullyand snaps shut.

Cleaning the Fabric Softener Dispenser (on some models)

TheFabricSoftenerDispenseris self cleaning.Thisdispenser should not require regular cleaning likestandard fabric softener dispensers.Wipe down exterior surfaces of the dispenser as needed. If

cleaning of the internal dispensercomponents isneeded,follow thesesteps after the wash cycle is complete:

r_.l Liftthe dispensertop tab andturn the top

counterclockwise usingthe 2 turning tabs shown. Lift the dispenser out of the

InfusorTM.

Cleanout any buildup from inside the

InfusorTM with a soft cloth ortoothbrush. Ensurethe three rectangular holes in the

bottom that allow the fabric softener to drain are not blocked.

r_ Gently pull the cap away from the

dispenser cup to separate.

r_ Select Fabric Softener on the control panel.

NOTE:Overfillingthe dispenser will cause fabric softener to drain out of the holesinthe side of

the infusorwhen filling. Donot overfill.

NOTE:Do not usefabric softener dispensing ballswith thiswasher. Theydo not work

correctly in high efficiencywashers.

Wipe surfaces with a soft cloth or soakthe

parts in a solution of 1 gallon warm water,

1/4 cup liquid detergent and I cup bleach. Ensurethe small hole inthe top surface of

the cap and its associatedtube arenot obstructed.

Reassemblethe dispensercup and cap by

snapping them together.

Placethe dispenser assembly into the

Infusor .Turn the top clockwise usingthe 2

turning tabs shown. Push down on the tab to close the dispensertop. Makesurethe

tab ispushed down fullyand snaps shut.

Loading and using the washer. GEAppliances.com

Always follow fabric manufacturer's care label when laundering.

Sort by color (whites, lights, colors), soil level, fabric type fabric produces lint (terry cloth, chenille) or collects lint

SortingWashLoads

(sturdy cottons, easy care, delicates) and whether the (velveteen, corduroy).

ProperUseofDetergent

Add detergent and fabric softener before adding items sothat the detergent can work effectively. Usingtoo little or too much detergent is a common cause of laundry problems.

Uselessdetergent if you have soft water, asmaller load

or a lightlysoiledload.

Forspots,apply pre-treatment to itemsasrecommended

on the product label. Application shouldbemade in the basket to prevent overspraywhich may causethe

coloringon the lidor graphicsto fade.

GErecommends the useof High Efficiency detergents in allEnergyStar rated washers.

HEdetergents are formulated to work with low water

wash and rinse systems.HEdetergents reducethe

oversudsing problems commonly associated with regular detergents.

When using high efficiency or concentrated detergents,

consult the product label to determine amount required

for optimum performance. Excessivedetergent will

negatively impact wash performance.

theWasher

Care

Loaddry items loosely inthe washer basket.Forbest

results, load items evenly and loosely around the outside of the basket.To add items after washer has

started, lift the lid and submerge additional items around the outside of the basket.

and cleaninq of the washer.

Wash Basket: Leave the lid open after washing to allow

moisture to evaporate. If you want to clean the basket, use

a clean, soft cloth dampened with liquid detergent; then

rinse.(Do not use harsh or gritty cleaners.) Use the Basket Clean cycle:

Using the washing machine in a humid space for a long period of time may lead to a buildup of black mold and

germs in the air inside the washer basket and affect your

health. Ifyou clean the washer tub regularly on a monthly basis using Basket Clean it will keep the washer basket

clean for hygienic use.

1 Add tub cleaner or lime scale remover into the

detergent dispenser drawer.

• Do not exceed the maximum detergent limit line when you add it. Detergent may remain in the

washer tub after cleaning.

• When you use liquid chlorine bleach, load it into the

liquid chlorine bleach compartment.

• When you use a powdered cleaner, pull out the

liquid detergent cup and add it into the main wash

detergent compartment.

• When you use cleaning tablets, place them directly

into the washer tub. (Do not add tablet cleaner to the

drawer.)

2 Press the Power button. 3 Turn the selector knob to Basket Clean.

4 Press the Start button.

I Do not place large items such assheets, blankets

and towels acrossthe InfusorTM. Loadthem around

the outsideof the basket.

it Donot wash fabrics containing flammable materials

(waxes,cleaning fluids, etc.).

I Washer will not agitate or spinwith the lid up,

however the timer will continue to run.

NOTES:

• Never load laundry while using Basket Clean. The laundry may become damaged or become

contaminated. Make sure to clean the washer basket when it isempty.

• It is recommended to leave the lid open after finishing the laundry to keep the tub clean.

• It is recommended that Basket Clean should be repeated monthly.

• If mildew or musty smell already exists, run Basket Clean for 3 consecutive weeks.

Glass Lid (onsome models): Use a clean, soft cloth dampened with a vinegar and water solution.

Fill Hoses: GE recommends changing the hoses every 5 years.

Exterior: Immediately wipe off any spills. Wipe with damp

cloth. Try not to hit surface with sharp objects. Interior: The occasional use of a cycle that contains

bleach will keep the inside of the washer clean. Moving and Storage: Ask the service technician to

remove water from drain pump and hoses.See the

Installation Instructions packed with product for

information on how to reinstall the shipping rod to keep the tub stationary when moving the washer. For more

information, visit GEAppliances.com or call 800.GE.CARES (800.432.2737). Do not store the washer where itwill be

exposed to weather. Long Vacations: Besure water supply is shut off at

faucets. Drain all water from hoses if weather will be below freezing.

Before you call for service...

_ roubleshooting Tips

WATER Possible Causes What To Do

Water level seems low

Water fills and drains

at the same time Too many suds

Water leaks

Water temperature Cooler water temperatures , New laundry detergents have been formulated to work

seems incorrect provide improved energy with cooler water temperatures without affecting wash

Water pumped out before Lid lifted or cycle was put in _ Resetcycle.

cycle is complete pause for over 24 hours

Water won't drain Drain hose is kinked or , Straighten drain hoseand make surewasher is not sitting on it.

Washer pauses during TheAuto Soak Option _ Thisis normal.The washer alternates between agitate and

wash cycle was chosen soak during these cycles to getyour clothes cleaner with

Washer pauses during This is normal _ The washer may pause during the spin cycleto remove

spin cycle soapy water more efficiently.

Washer does not fill This is normal _ Thelid must be closed for washer to fill or operate.

when lid is open

Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

This is normal

Drain stand pipe istoo low

Too much detergent

Type of detergent • Switchto HE_ detergent. Soft water _ Try lessdetergent.

Using too much detergent _ Use lessdetergent. Uselesssoap if you havesoft water, in washer a smaller load or a lightly soiled load.

Type of detergent • Switchto HE_ detergent. Fill hoses or drain hose is , Make sure hoseconnections are tight at faucets and

improperly connected rubber washers are installed. Make sureend of drain hose

Household drain may , Checkhousehold plumbing. You may needto call be clogged a plumber.

Drain hose is loose , Makesure drain hose isfully seated in buck of washer and

Drain hose rubs on wall , Makesure drain hose does not makecontact with the wall.

Constant water pressure , Tightenhosesat the faucets and turn the water off after each use. to the fill hoses at the , Checkcondition of the fill hoses;they should be replaced

water source every 5 years.

efficiency performance. Water supply is turned off _ Turn both hot and coldfaucets fully on and makesure

or improperly connected hoses are connected to correct faucets. Water valve screens are _ Turnoff the water source and remove the water connection

stopped up hosesfrom the upper back of the washer. Usea brush or

Cool/Cold Water when _ Thisis normal. PerfecTempsenseswater temperature and selecting Hot optimizes for best results.Cold water isadded periodically

House water heater is _ Make sure housewater heater isdelivering water at not set properly 120%-140% (z_8°C-60°C).

improperly connected _ Topof drain outlet should belessthan 6ft (1.8m)

Water may not cover the top levelof the clothes. Thisis normal for this highefficiency washer.

Thedrain stand pipe must be above 30".

Measure your detergent carefully. Uselesssoap ifyou have soft water, a smaller loador a lightly soiledload.

iscorrectly insertedinand secured to drain facility.

that the two retaining screws are fully seated.

May cause excessivewear onthe hose.

toothpick to clean the screens inthe machine. Reconnect the hosesand turn the water back on.

when hot isselected.

above floor.

lesswear.

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