GE GTW485 series, GTW460 Owner's Manual And Installation Instructions

GEAppliances.com

Safety Instructions .......... 2,s

Operating Instructions

Care and Cleaning

of the Washer .................... 13

Features .......................... 12

Loading and Using

the Washer ...................... lZ

Operating instructions ......... 4-10

Installation Instructions. 14-18

Troubleshooting Tips..... 19-24

Consumer Support

Consumer Help Indicator ......... 10

Consumer Support ................ 26

Parts and Accessories ........... 3, 26

Warranty .......................... 25

GTW485*
GTW460

ENERGYSTAR

*As an ENERGY STAR ® partner,
GE has determinedthatthis

product meetstheENERGYSTAR®
guidelinesforenergyefficiency.

Write the model and serial
numbers here:

Model #
Serial #

You can find /-----D
them under
the lid of the

Printed in the United States

washer.

49-90549 06-15GE

IMPORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

m

Thisisthe safety alert symbol. Thissymbol alerts to potential hazards that can kill or hurt and others.Allsafety
messageswill follow the safety alert symbol and the word "DANGER","WARNING",or "CAUTION".Thesewords are defined as:

Indicates a hazardous situation which, if not avoided, will result in death or serious inJury.
Indicates a hazardous situation which, if not avoided, could result in death or serious inJury.

you you you

_ Indicates hazardous situation which, if not avoided, could result in minor moderate

a or

inJury.

IMPORTANT SAFETYINSTRUCTIONS

To reduce the risk of death, fire, explosion,electric shock,or injury to persons when usingyour appliance,
follow basic precautions, including the following:

[] Readall instructionsbefore usingthe appliance.
[] DONOTwash or dry articles that have been previously cleaned in,washed in,soaked in or spotted with gasoline, dry-

cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

[] DONOTadd gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These

substances give off vapors that could ignite or explode.

[] Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks

or more. HYDROGENGASISEXPLOSIVE.If the hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release

any accumulated hydrogen gas. As the gas is flammable, DO NOTsmoke or use an open flame during this time.

[] DONOTallow children to play on or in this appliance. Close supervision of children is necessary when this appliance is

used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow
these instructions may result in death or injury to persons.

[] DONOTreach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
[] DONOTinstall or store this appliance where it will be exposed to the weather.

[] DONOTtamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically

recommended in the user maintenance instructions or in published user repair instructions that you understand and
have the skills to carry out.

[] DO NOToperate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts

including a damaged cord or plug.

[] Unplug the appliance or turn off the circuit breaker before servicing. Pressingthe Power button DOESNOTdisconnect power.
[] See "Electrical Requirements" located in the Installation Instructions for grounding instructions.

SAVETHESE INSTRUCTIONS

GEAppliances.com

PROPERINSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

[] Ensurethat the hot water hose is connected to the "H" []

valve and the cold water hoseisconnected to the "C"
valve.

[]

Installor store where it will not be exposed to

temperatures below freezing or exposedto the weather,
which could cause permanent damage and invalidate the

warranty.

[]

Properlyground washer to conform with all
governing codes and ordinances. Follow details

in Installation Instructions.

)_ Electrical Shock Hazard

Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.

DO NOT use an adapter.
DO NOT use an extension cord.

Failure to follow these instructions can result in death

or electrical shock.

[] Ensurewasher is properly leveled and washer legs are

adjusted such that unit isstable.

Optional drain hose extension recommended for
discharging heights from 60" - 96"

[] This washer does not include water supply hoses.

GEstrongly recommends the useof factory specified
parts.A list of factory hoses availablefor purchase are

listed.These hosesare manufactured and tested to meet

GEspecifications.
GEstrongly recommends the useof new water supply

hoses.Hosesdegrade over time and need to be replaced
every 5 years to reduce the risk of hose failures and water

damage.

Parts and Accessories
Order on-line at GEApplianceparts.com today, 2/4hoursa

day or by phone at 800.626.2002during normal business
hours. InCanada, visit your localGEparts distributor or call

800.66!.1616.

Purt Number

PH!4X!O002

Or

PM!4X!O005
WH49X30!

Accessory

4ft rubberwatersupply hoses

4 ft braided water supply hoses
Drain hose extension

START-UPSEQUENCE

4

[] Any time the washer is beingstarted or restarts after the

washer lid has been opened and closed,the washer will
turn on the cold water valve for two short periodsfollowed

by a !0 second pause before continuing.

WHEN NOT IN USE

[] Turn off water faucets to minimize leakage ifa break or

rupture should occur.Checkthe condition of the fill hoses;
GErecommends changing the hoses every 5 years.

PH7X! Washer FloorTray

[] If the lid isopened during this period, the washer will

pause.You will have to push the Start button again to
restart the cycle.

SAVE THESE INSTRUCTIONS

Operating instructions.

Throughout this manual, features and appearance may vary from your model.

Step 1

, Add fabricsoftenerto the

fabricsoftener dispenser
(onsome models);see page 12.

, Add the manufacturer's

recommended amount of
detergent.GE recommends

the use ofHigh Efficiency
detergentssuch as@)n your

energy efficient washer. Place
detergent pods in the bottom

of the wash basket before
adding clothes.

Controls

Step 2

. Loosely add items around

agitaton Overloading may
negatively impact wash
performance. See page 11

for suggested loading

examples.

. Close lid.

NOTE:Washer will not start

with lid open.

Step 3

. Select wash cycle.
. Select wash options,

including Deep Rinse
option (on some
models) when using

fabric softener.

. Selectoptions.

Step 4

, Press Stort.

Load Size Temperature

Large Cold

sin+ recis+ Fill

_ o ¢ooi

All Cold Rinses

_s_ i oa as inse in

Towels / Sheets

Bulky Items

Heavy Duty

Heavy Light

Colors

a_m

+_or,_+_ Options Stain PreTreat

Dark Colors

Casuals

Cold Wash

e Wear

2n_

A to mnse Dia

S_k ...... Extra Spin Tomato ...... Grass

off + Extra Spin me

2rid Rinse Off_ I

q

Normal

Bulky Items

Options Auto Soak

NO teS. GEAppliances.com

Operating instructions.

Start/Pause

PressStart to begin the cycle.NOTE:The lid must be closed for the washer to start the cycle. Ifthe lid is closed,the lid will lock and the Lid
Locked light will illuminate.

Pressing Pausewill unlock the lid (if lockedat that time), pause the cycle and the Pause indicator light will blink.
Tocontinue the cycle, pressStart again. If machine is paused more than 24 hours,the cycle will be cancelled. If water remains in the

machine, selectthe Drain &Spincycleto drain basket and spin water out of the washer basket.

Cycle Status Lights

Shows whether the washer is in the Fill, Soak, Wash, Rinse or Spin portion of the cycle.
Load Size (on some models)

Add _ detergent to the bottom of the basket andfabric softenerto the dispenser (onsome models)prior to loading clothes.
Loosely load items in the washer basket. Overloading may negatively impact wash performance. Adjust the load size accordingly.

Load Size

Large

Med_er

Makethe load selection: Sma.______j_/rec_ser_,_/_,_"_'_

PreciseFill (onsomemodels)

- Forconvenience,bestperformanceand optimal efficiency,selectPreciseFill for modelsso equipped.Thisselectionautomatically providesthe
correct amount of water suited to the sizeand typeof load placedin the unit. Lidwitt belockedfor the duration of the load sensingprocess,

which includesa seriesof short spinsanda portion of the water fill.

- If you prefer to manually select thewater level,selectSmallthrough Super.WhilePreciseFill is bestfor most loadsand generalwashing,you
may want to manuallyselect the load sizefor specialty itemssuchas bulky,lightweight comforters or pillows,whereyou want to ensurea larger
water level isapplied.Manual loadsizeselectionsshouldbe madefor wet items placedin the washer,suchas soakedtowels or garments.

- The washer will not fill with water when PreciseFillis selected if the lid is opened. When the lid is closed the machine is able to

begin filling with water in order to sense the load size.

NOTE:Thisisa high-efficiencywashing machine.Thissystem requireslesswater while providingeffective cleaning action.Youmay notice that the
water level islower than onyour previouswasher.Thisisnormal.

GEAppliances.com

Wash Cycles-Cycle Selector Knob

Thewash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after
starting a cycle will stop the washer and change the cycle/options to the new selection. PressStart to begin the new cycle selection.

The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the
cycle that most closely matches the items being washed.

Selections and options shown in bold are default settings for that cycle.
Some cycles and options may not be available on some models.

items to Wash Cycle Soil Level Spin Selection Cycle Details

Heavily to

Colors Max/Extra

lightly soiled
colorfast cottons,

household linens,
work and play

clothes.

Wash Temp

Hot

Warm

Colors

Cool
Cold Ex.Light

Tap Cold

Ex.Heavy

Heavy

Normal

Light

Normal

Options Available

Stain PreTreatGuide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

This isthe normal cycle which is

recommended for normally soiled

cotton and linen items. Choose
the Heavy or Extra Heavy soil

level selection and Warm or Hot
water temperature selection as
appropriate for your clothes load

for a higher degree of cleaning.

Incorporates multi-stage fills and
wash periods to provide optimal

fabric care. For models on which
there isno temperature selection on
the control panel, this cycle provides

a Warm wash temperature only.

Dark colored
cottons, linens,

and mixed loads.

Dark Hot

Colors Warm

Colors

Cool

Cold

Tap Cold

Ex.Heavy

Heavy

Normal

Light

Ex.Light

Max/Extra

Normal

Stain PreTreatGuide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Lower wash temperatures, a shorter
wash period, and a deep fill rinse
(on some models) minimizes fading
and spotting of dark colored cotton
fabrics. Incorporates multi-stage
fills and wash periods to provide
optimal fabric care. For models
on which there is no temperature
selection on the control panel
this cycle provides a Cold wash
temperature only.

Casual clothes,
lightly soiled

office wear.

Casuals Hot

Warm

Colors

Cool
Cold

Ex.Heavy

Heavy

Normal

Light

Ex.Light

Max/Extra

Normal

Stain PreTreatGuide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Wash period tailored to carefor
casual clothes and office wear items.

Incorporates multi-stage fillsand
wash periods to provide optimal fabric

care.

Tap Cold

Lingerie and
special care
fabrics with light

to normal soil.

Delicates Hot

Warm
Colors

Cool

Cold

Tap Cold

Ex.Heavy

Heavy

Normal

Light

Ex.Light

Max/Extra

Normal

Stain PreTreatGuide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Utilizesa unique "tri-pulse" extra
gentle agitate profile to provide
special care to delicate fabrics. Itis

recommended to place small or ultra
delicate items in mesh bags before
washing. Formodels on which there

isno temperature selection onthe
control panel, thiscycle provides a
Coot wash temperature only.

Medium to lightly
soiled athletic

wear items.

Active Hot

Wear Worm

Colors

Cool
Cold

Tap Cold

Ex.Heavy

Heavy

Normal

Light

Ex.Light

Hax/Extra

Normal

Stain PreTreatGuide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Cycledesigned for care of medium
to lightly soiledactive wear, aththletic

wear,and technical fabrics.

Incorporates a multi stage wash

period with soak to effectively treat

bodysoilsandodors. Use the Heavy

Dutycyclefor heavily soiled sports
clothing constructed of sturdy fabric.

Medium to dark
colored cottons,

linens, and mixed
loads.

Cold Hot

Wash Warm

Colors

Cool
Cold

Ex.Heavy

Heavy

Normal

Light

Ex.Light

Hax/Extra

Normal

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Cyclecombines multiple extended
wash agitation periods with soak

periods to provide enhanced cleaning

performance and energy efficiency
with colderwater temperatures.

Top Cold

Operating instructions.

Wash Cycles-Cycle Selector Knob - Continued

Items to Wash Soil Level Spin Selection Options Available Cycle Details

lightly soiled items
that are needed in

a hurry.

Wet load of items.
For items that need

only to be rinsed,
usethis cycle with
Deep Rinseoption.

Jeanswith
medium to light

soil.For heavily
soiledwork jeans,
usethe Heavy
Duty Cycle.

Sturdy fabrics with
heavyto medium

soil.

Largecoats, bed
spreads,mattress
covers,sleeping
bags,and similar
large bulky items.

Towels.
Sheets.

Heavy to medium
soiledwhites,

household linens,
work and play

clothes.

Cycle

Speed

Wash

Drain &

Spin

Jeans

Heaw

Duty

Bulky

Items

Towels/

Sheets

Whites

Wash Temp

Hot

Warm

Colors

Cool
Cold

Tap Cold

Hot

Warm

Colors

Cool
Cold

TapCold

Hot

Warm

Colors

Cool
Cold

TapCold

Hot

Warm

Colors

Cool
Cold

TapCold

Hot

Warm

Colors

Cool
Cold

TapCold

Hot

Warm

Colors

Cool
Cold

TapCold

Ex.Heavy

Heavy

Normal

Light

Ex.Light

Ex.Heavy

Heavy

Normal

Light

Ex.Light

Ex.Heavy

Heavy

Normal

Light

Ex.Light

Ex.Heavy

Heavy

Normal

Light

Ex.Light

Ex.Heavy

Heavy

Normal

Light

Ex.Light

Ex.Heavy

Heavy

Normal

Light

Ex.Light

Max/ExtraSmall loads of

Normal

Max/Extra

Normal

Max/ Extra

Normal

Max/ Extra

Normal

Max/ Extra

Normal

Max/ Extra

Normal

Max/ Extra

Normal

Stain PreTreatGuide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Deep Rinse

2nd Rinse

Stain PreTreatGuide

Deep Fill

Auto Soak

Deep Rinse

2ndRinse

Stain PreTreatGuide

Deep Fill

Auto Soak

Deep Rinse

2ndRinse

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Stain PreTreatGuide

Deep Fill

Auto Soak

Deep Rinse

2ndRinse

Stain PreTreatGuide

Deep Fill

Auto Soak

Deep Rinse

2ndRinse

Utilizesan expedited wash period and

time saving continuous spray rinse to
clean small lightly soiled loads in the

fastest time possible.

Utilizesa high speed spinto extract

water from wet items. Foritems that

needto be rinsed,select the Deep
Rinseand/or 2nd Rinseoption when
using this cycle.

Combines higher water levels, a
specially designed agitation profile,
and multi step wash and soak periods
to care for jeans with medium to

light soil. Use the Heavy Duty cycle

for heavily soiled workjeans.

Incorporates multi-step wash and
soak periods combined with extended
wash periods to effectively clean

heavilyto medium soiled sturdy
fabrics.

ProvidesaDeepFill/max fill wash
water level to wash bulky items.
Alsoincorporates a Deep Fillrinse to
effectively rinse bulkyitems.

Cycledesigned washing towels or
sheets, using a higher water level
and a soakperiod to effectively

clean these items. Itis recommended
that towels and sheets bewashed

separately for best care and
washing performance.

Combines the hottest water
temperature available (based on

water heater setting)with longer wash

periodsto clean and brighten whites. It

isrecommended that a Oxior chlorine

bleach product appropriate for items

being washed be used with this cycle
to maximize whitening performance.

For models on which there is no
temperature selection on the control

panel,this cycle provides a Hot wash
temperature only.

GEAppliances.com

Settings

Select settings for agitation (Soil) and water temperature (Temp).
NOTE:Longer Spin times typically reduce dryer time/energy usage (i.e.reduces total energy when using both a washer and a dryer).

Cycle Options
Stain PreTreat (on some models)

The Stain PreTreat feature allows you to indicate what stains are on the garments in your load. This feature incorporates a patent
pending treatment method. An initial water fill is performed at a temperature tailored to the stain type selected and to an amount
which enables a concentrated cleaning step. A stain scrubbing period, followed by an active soak, isconducted to effectively treat
the stain. Then additional water is added to the selected temperature and the wash phase is conducted for the cycle selected.

This feature can be applied to most wash cycles as described in the cycle guide.

To use Stain PreTreat: Stain PreTreat

1. Select the desired wash cycle. D_t

2. Select the stain to be treated under the Stain PreTreat options. Tomato Grass

Off Wine

Stain PreTreat Guide

Category

Tomato

Dirt

Grass

Wine

Recommended

Temperatures

Treatment/Wash

Cool/Warm

Cool/Warm

Cold/Warm

Cool/Warm

Stain

Sauce

Catsup

Salsa

Dirt

Clay
Mud

Grass

Lipstick

Chocolate

Gravy

Mayonnaise

BBQSauce

Wine

Soda

KooI-Aid

Tea

Coffee

Juice

Beer

For best results,

before placing in

washer:

Pretreat with liquid
detergent or stain
remover product; rinse

with cool water.
Allow dirt to dry;

remove loose dirt
using a brush. Rinse

with cool water.
Pretreat with liquid

detergent or stain
remover product.

Brush lightly; rinse
with cold water.

Pretreat with mixture
of Oxi product and

cool water. Add Oxi
product along with

detergent in the
washer.

• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being washed.

• Ensure stain iscompletely removed after wash cycle and before placing in dryer; very tough stains may require a second treatment.

Operating instructions.

Cycle Options - Continued

Deep Fill
Selectthe Deep Fillfeature for loads where extra water is needed.

Pressthe Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load. Holding the Deep Fill
button for 5seconds will provide the deepest fill levelpossible;this will increase cycletime due to the additional time it takes to fill the

washer

Tocancel the option if desired,pressthe Deep Fill button again.
NOTE:TheDeep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional water is

desired.Tostop the extra fill, pressthe Deep Fill button again and the water will stop.

Auto Soak

This option begins with a brief agitation, soaks for a specified period of time, then moves through the restof the cycle automatically.

2nd Rinse

When you useextra detergent or bleach to clean heavily soiled clothes,use the 2rid Rinse option to better remove additional residues.

Extra Spin

Select to provide additional spin time, increasing energy efficiency through reducing drying times.

2nd Rinse + Extra Spin

Providesboth a second rinse and an extra spin.

Deep Rinse

Setthis option to provide a deep rinse or when using fabric softener. Thisoption may change other settings (e.g.Spin may go to a higher
setting)to maximize performance.

NOTE:Donot usefabric softener dispensing ballswith this washer. Theydo not work correctly in high efficiencywashers.

Consumer Help Indicator

Your washer isequipped with Consumer Help Indicator (CH!).CHIis our way to communicate a simple remedy for some situations
that you can perform without the need to call for service. The chart below describes the helpful lights you may notice flashing when
you return to the washer.

Spin LED After the wash cycle, the clothing wasn't evenly distributed enough to spin out the water. Redistribute the

clothes more evenly in the washer and then run a Drain & Spin cycle.

Rinse LED(Water Resume cycle or enter Drain & Spin. If water pumps out, then the clog has likely cleared. If water remains in
took too long to the washer, check for clogged or pinched drain hose. This situation could be more likely to appear, over time, if

Pump Out) the external drain hose has been extended or restricted.
Fill LED (Water not

entering washer)

Two LED lights
flashing

Check your house water supply. Did you forget to turn on one or both supply valves after installation or
coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 5 minute lock-
out period. The washer controls won't respond/change during this time. After the 5 minutes, you can begin
your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 5 minute timer will
start over again.

Ifyour machine has stopped itself before the cycle completed. The two furthest right LEDlights will flash. This
indicates that an error has occurred. Try to run a Drain & Spin cycle to see if it will clear. If it does not clear, call

800.GE.CARES(800.432.2737) for service.

10

and using the washer. GEAppliances.comLoading

Always follow fabric manufacturer's care label when laundering.

ProperUseof Detergent

Using too little or too much detergent is a common

cause of laundry problems.

Uselessdetergent ifyou have soft water, (] smaller
loud or u lightly soiledload.

Forspots,apply pre-treotment to itemsus
recommendedon the product label.Application should

be made inthe basketto preventoverspruy which may
causethe coloring on the lid or graphics to fade.

Placedetergent pods in the bottom of the wash basket
before adding clothes.

GErecommends_,,,,,the use of High Efficiencydetergents
such us _ in your energy efficient washer.

HEdetergen'ts_"are formulated to work with low

water wash and rinse systems.HEdetergents reduce
the oversudsing problems commonly associated with

regular detergents.

When using high efficiency or concentrated

detergents, consult the product label to determine
amount required for optimum performance. Excessive
detergent will negatively impact wash performance.

SortingWashLoads

Sort by color (whites,lights,colors),soillevel,fabric type (sturdy cottons, easy care, delicates)and whether the
fabric produces lint (terry cloth,chenille)or collects lint (velveteen,corduroy).Wash lint producers such as cotton
towels and socks separate from lint collectors including synthetic garments and dress pants.

- Fire Hazard

Never place items in the washer that ore dampened with gasoline or other fl(lmmable liquids.
Nowasher con completely remove oil.

Do not dry anything that has ever hod any type of oil on it (including cooking oils).
Doing so so con result in death, explosion,orfire.

ClothesLevel
Water

LoadingtheWasher

Load dry items loosely in the washer basket. Forbest
results,loud items evenly and loosely around the

outside of the basket,filling in towards the center on

larger loads.To add items after washer hasstarted,
pressStart/Pause ifthe lid islocked;wait untilthe Lid
Lock indicator on the display is no longer illuminated

before attempting to open the lid.Liftthe lid and
submerge additional items around the outside of
the basket.Closethe lidand pressStart to resume.
Adjust load sizeselection and/or use DeepFill option if

necessary.

Average Small Load Average Hedium Load Average Large Load

ClothesLevel

WaterLevel

[] Donot place large items such as sheets, blankets

and towels across the Infusor (onsome models).
Loud them around the outside of the basket.

[] Donot put lawn or sofa cushions into the washer as

they are too big to move. Remove outer covers and

ONLYwash them.

ClothesLevel

WaterLevel

11

About washer features.

Automatic Load Sensing (on some models)

This determines the correct agitate profile, agitate duration and amount of water suited to the sizeand type of load placed in the washer.
The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine isable to begin filling with

water in order to sense the load size.
NOTE:Automatic Load Sensing initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete (significantly

shorter for smaller loads); this is normal operation.

NOTE:Thisis a high efficiency washing machine with agitator wash action. Thissystem requires/ess water while providing effective cleaning
action. Youmay notice that the water level is lower than on your previous washer. This is normal for an agitator-equipped washer.

Liquid Fabric Softener Dispenser (on some models)

Theagitator cap fits into the top of the agitator. If it accidentally comes

off, simply put it back on.
Thefabric softener dispenser automatically releases liquidfabric

softener at the proper time during the cycle.

Do not stop the washer or raise the lid during the first spin. This will

cause the dispenser to empty too soon.

To use,follow these steps:

D Makesure dispenser securely agitator.

is attached to

r21 use only liquid Pour into dispenser,using

amount recommended on package.

Never pour fabric softener directly on clothes. It may stain them.

diluted fabric softener.

ONLYthis
portion of the

dispenser is
visible once

installed into
agitator

Liquid Bleach

Liquid chlorine bleach should be added through the bleach
dispenser in the front left corner. Follow bleach manufacturer's
recommendations for the correct amount of liquid chlorine bleach
based on load size, taking care to not apply or spill it directly on
clothing.

NOTE:Donot use liquid chlorine bleach and laundry pretreatments
such as an Oxi product in the same wash load.

F_l Add water to dispenser until it reaches the maximum fill line.

Do not pour anything into the agitator
if the (]gitator cop or dispenser is

removed.

F_ Select Deep Rinseoption.

Options

2rid

Rinse

Soak

2nd Rinse

I-Extra Spin

Deep Rinse

Note: Fabric softener may not dispense properly if the Deep Rinse
option is not selected.

0 0-

Pretreatment

Place laundry pretreatments, such as an Oxi product, directly in the
bottom of the wash basket before loading clothes.

NOTE:Donot use liquid chlorine bleach and laundry pretreatments
such as an Oxi product in the same wash load.

12

Care GEAppliances.comand cleaning of the washer.

Exterior of the Washer

immediately wipe off any spills with a damp cloth.

Interior of the Washer

Leave the lid open after washing to allow
moisture to evaporate, if you want to clean the
basket, use a clean soft cloth dampened with
liquid detergent; then rinse. (Do not use harsh or
gritty cleaners.)

Cleaning the Fabric Softener Dispenser (on some modelsl

r_ Remove the dispenser from the top of the agitator.

dispenser by

loosen with soft cloth after Do stiff

cup

dispenser. dispenser on

I

!

Separate for cleaning

D Separate the from the the and down the inside of

the cup with your fingers. Dispensercup will pop free from the cover.

D To cleanthe dispenser,soak both the dispenser cup and the dispensercover in the following

solution:
[] 1 USgallon (5.8liters)warm water

[] 1/4 cup (60ml)heavy-duty liquid detergent
[] 1cup (240 ml)bleach

r_]if necessary, buildup a clean, soaking, not use a brush;you may

roughen the surface of the dispenser.

r51 Rinseand reassemble Place back the

cover grasping top pushing on

agitator.

Water Supply Hoses

Hoses connecting washer to faucet should be
replaced every 5 years.

Moving and Storage

Ask the service technician to remove water from

drain pump and hoses. Do not store the washer

where it willbe exposed to the weather.

Long Vacations

Be sure water supply is shut off at faucets. Drain
all water from hoses and water filter pump area if

weather will be below freezing.

13

Insta atio

W her

I structi

If you have any questions, call 800.GE.CARES (800.432.2737)

or visit our Website at: GEAppliances.com

In Canada, call 1.800.561.3344 or visit www.GEAppliances.ca

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others.

A

All safety messages will follow the safety alert symbol and the word "DANGER","WARNING", or "CAUTION".These
words are defined as:

Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

BEFORE YOU BEGIN

Read these instructions completely and carefully.

. IMPORTANT -Savetheseinstructions

for local inspector's use.

. IMPORTANT - ObserveaI,governing

codes and ordinances.

. Note to Installer - Be sure to leave these

instructions with the Consumer.

. Note to Consumer - Keepthese instructions

for future reference.

. Skill level - Installation of this appliance requires

basic mechanical and electrical skills.

. Completion time - 1-3 hours
. Proper installation isthe responsibility of the installer.
. Product failure due to improper installation is not

covered under the Warranty.

PARTS SUPPLIED

U

[]

Owner's Reference Guide

[] Drain Hose

[] Cable Tie

[]

Drain Hose Clip

[] Clamp

TOOLS REQUIRED FOR
WASHER INSTALLATION

[] Pliers

PARTS REQUIRED (Sold separately}

[] Water Hoses(2)

[] DrainHoseExtension(Fordischargeheightsfrom 60"-96"
GEParts and Accessories
Orderon-line at GEApplianceparts.com today, 24 hours a day

or by phone at 800.626.2002during normal business hours.
Part Number Accessory

PMI4XIO002

Or

PMI4XIO005
WH1X2267
WH49X301

NOTE:We strongly recommend the use of new water
supply hoses. Hoses degrade over time and need to be

replaced every 5years to reduce the risk of hose failures
and water damage.

14

4 ft RubberWater Supply Hoses

4 ft Braided Metal Water SupplyHoses
Rubber Washer (1)and Screen (1)

Drain Hose Extension (Fordischarge
heights from 60" - 96"

[] Rubber Washers (2)

and Strainer Screens (2)

o

Installation Instructions

LOCATION OF YOUR WASHER

Do Not Install the Washer:

1.In an area exposed to dripping water or outside
weather conditions. The ambient temperature
should never be below 60°F (!5.6°C) for proper

washer operation.

2.In an area where it will come in contact with curtains or
drapes.

S.On carpet. The floor MUST be a hard surface with

a maximum slope of 1/2" per foot (1.27cm per
30 cm).To make sure the washer does not vibrate

or move, you may have to reinforce the floor.

NOTE:Iffloor is in poor condition, use 3/4" impregnated
plywood sheet solidly attached to existing floor covering.

IMPORTANT: Minimum Installation Clearances

- Alcove or Closet

. Ifyour washer is approved for installation in an alcove

or closet, there will be a label on the back of the
machine describing requirements.

. Hinimum clearance between washer and adjacent

walls or other surfaces: 0" either side, 2"front, 3"
rear.Verticalspace from floor to overhead shelving,

cabinets, ceiling, etc. = 60".

. Closet doors must be Iouvered or otherwise ventilated

and require 60 square inches of opening near the top
of the door and 60 square inches near the bottom of

the door. If a dryer is located in the same closet, then
these areas must be doubled.

NOTE:The clearances stated on this label are minimums.
Consideration must be given to providing adequate
clearances for installing and servicing.

WATER SUPPLY REQUIREMENTS

WATERPRESSURE- Must be20psiminimum to 120 psi maximum.
WATERTEHPERATURE- Householdwater heater should besetto deliver water at 120°to !50°F (50°to 66°@TOTHEWASHERwhen

hotwash isselected.

SHUTOFFVALVES- Bothhot and cold shutoff valves (faucets)should be supplied.

DRAIN- Water should be drained into standpipe. Dischargeheight HUSTNOTBELESSTHAN30 INCHES,and no more than 8 feet

above the base ofthe washer.Standpipe must be 1-1/2 inches minimum inside diameter and must be open to atmosphere.

[!] UNPACKING THE WASHER

After the machine isinthe home, remove outside packing

material/carton from washer.
Removebag (containing clamp, cable tie and drain hose clip),

drain hoseand Owner's ReferenceGuidefrom tub.
NOTE:Leavefoam shipping material inside tub opening to

hold tub in placeduring the rest of installation.

_._ _ Bag

Owner's Reference Guide

Leave foam shipping
material inside tub

F2]REMOVE THE BASE

Removebase from unit by placing foot on sideof base and

tipping unit back on corner post. Remove baseand bring the
washer back upright.

5

Installation Instructions

_] CONNECT DRAIN HOSE TO WASHER

Connect drain hose to drain port on back of washer. Open
clamp with pliers and slideonto hoseend. Holdingclamp open,

pushhose end onto drain port until fully seated. Releaseclamp
between locating ribs on hose end. Outlet of hoseend should

be orientedvertically.

Drain

[_] CONNECT WATER HOSES TO WASHER

Disconnect electrical cord before installing water hoses.If not
installed, install rubber washer in one end of hot water hose.

Thread hot water hose onto connection labeled Hat top rear of
washer.Hand tighten and use pliers to tighten hoses between

1/8 and 1/4 turn beyond hand-tight.
If not installed, install rubber washer in one end of cold water

hoseC.Threadcoldwater hose ontoconnection labeledCattop
rear of washer.Hand tighten and use pliers to tighten hoses

between 1/8 and 1/4 turn beyond hand-tight.
Move washer as close to final location as possible, leaving

room for you to make water, drain, and electrical connections

to your home.

_] CONNECT WATER HOSES TO OUTLET

VALVES

Determine which is HOTwater line before attaching water
hoses to faucets. Traditionally, HOTfaucet ison left.

(If screen washers are not installed) With protruding part of
screen toward you, install strainer screen/rubber washer

into each of the free ends of two water hoses.

Connect hot water hose to hot water
outlet valve of your home. Hand

tighten and use pliers to tighten hoses

between 1/4 and 1/2 turn beyond
hand-tight. Open hot water valve.

Connect cold water hose to cold
water outlet valve of your home. Hand

tighten and use pliers to tighten hoses

between 1/4 and 1/2 turn beyond
hand-tight. Open cold water valve.

Check for leaks and drips at the hose
couplings. Tighten as necessary.

Rubber

washer --

\

Rubber

washer

16

Installation Instructions

[] CONNECT TO DRAIN

Install drain hose clip on rear

panel of washer. Route drain
hose through clip and insert

free end into drain opening
of your home.

NOTE:If longer drain

hose is required, order
drain hose extension

kit, GEpart number
WH49×301. Connect

additional drain hose
(contained in kit)to

original hosewith hose
clamp (contained in kit).

NOTE:Install hose

guide on hose end
if equipped.

Drain/

hose

_rain_

clip__

)

Washer

back

CONNECT TO DRAIN (Continued}

If your drain is a standpipe, fasten drain hose to

standpipe with cable tie provided.

Drain

hose

Standpipe

NOTE:Placing the drain hosetoo far down the drain pipe can
cause a siphoning action. No more than 5" of hose should be

in the drain pipe.There must be an air gap around the drain
hose. A snug fit can also cause a siphoning action.

hose

clip

Washer

back

If water valves and drain are built into wall, fasten drain

hose to one of the water hoses with cable tie provided.

Drain Wall Cable

hose tie

\

Drain

hose

Washer

back

If drain discharge height does not meet 30" minimum
height requirement, end of drain hose must be secured

in drain opening of home by installer and have an air gap
around hose to prevent siphoning.

hose

clip

Washer

back

Drain --

hose

NOTE:Placing the drain hose too far down the drain pipe can
cause a siphoning action. Nomore than 5" of hose should be

in the drain pipe.There must be an air gap around the drain
hose. A snug fit can also cause a siphoning action.

NOTE:Placing the drain hose too far down the drain pipe can
cause a siphoning action. No more than 5" of hose should be

in the drain pipe.There must be an air gap around the drain
hose. A snug fit can also cause a siphoning action.

17

Installation Instructions

ELECTRICAL REQUIREMENTS

- Fire Hazard

Plug into a grounded 3-prong outlet.
DO NOT remove ground prong.

DO NOT use an adapter.
DO NOT use an extension cord.

Failure to follow these instructions can result in death,

fire or electrical shock.

CIRCUIT- Individual, properly polarized and grounded 25
or 20 amp circuit breaker or time-delay fuse.

POWERSUPPLY- 2 wire plus ground, 120 Volt, single
phase, 60 Hz,alternating current.

Outlet Receptacle - Properly grounded 3-prong
receptacle to be located so the power

cord isaccessible when the washer
is in an installed position. If a 2-prong

receptacle is present, it is the owner's
responsibility to have a licensed
electrician replace it with a properly

grounded 3-prong grounding type
receptacle.

Washer must be electrically grounded in accordance with
local codes and ordinances, or in the absence of local
codes, in accordance with the NATIONALELECTRICAL

CODE,ANSI/NFPANO.70 latest edition. Check with a
licensed electrician ifyou are not sure that the washer is
properly grounded.

[] CONNECT POWER AND INSTALL

Make sure large dial control (on some models) on washer is
pushed in to the OFFposition.

Insert plug of electrical cord into a 115V,15- or 20-amp wall
receptacle.Movewasher intofinal position.Placelevelon flat top

sideedgeand sideof washer.Adjust all four levelinglegs until
washer islevel left-to-right and front-to-back. Removelevel.

Opentub lid.Removeanddiscardtubshippingmaterial(seeStep1).
Remove plastic protector sheet from control panel face.

Level

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of

malfunction or breakdown, grounding will reduce the risk

of electric shock by providing a path of least resistance
for electric current. This appliance is equipped with

a cord having an equipment- grounding conductor
and a grounding plug. The plug must be plugged

into an appropriate outlet that isproperly installed

and grounded in accordance with all local codes and
ordinances.

Improper connection of the equipment-

grounding conductor can result in a risk
of electrical shock. Checkwith a qualified electrician, or
service representative or personnel,ifyou are in doubt as to
whether the appliance isproperly grounded. DO NOT

modifythe plug on the power supply cord. If it will not fit the

outlet, havea proper outlet installed by a qualified
electrician.

If required by local codes, an external 18 gauge or larger

copper ground wire (not provided) may be added. Attach
to washer cabinet with a #10-16 x 1/2" sheet metal screw

(available at any hardware store) to rear of washer as
illustrated.

Attach ground
wire and ground

screw (obtain
locally)

Mobile Home Installation:
Installation must conform to Standard for Mobile Homes,

ANSIAl19.1 and National Mobile Home Construction and
Safety Standards Act of 1974 (PL93-383).

IIIIIII

Washer

back

FINAL CHECKLIST

Before starting the washer, check to make sure:

[] Main power isturned on.
[] The washer is plugged in.

[] The water faucets are turned on.
[] The unit is leveland all four leveling legsare firmly

on the floor.
[] The shipping foam and cardboard are removed.
[] The drain hose is properly tied up.

[] There are no leaks at the faucet, drain line

or washer.

Run the washer through a complete cycle.

[] Check for water leaks and proper operation.
[] Place these instructions in a location near the

washer for future reference.

18

Before you call for service...Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

WATER Possible Causes What To Do

Small amount of water Normal dispenser It isnormal for a small amount of water to remain in dispenserafter the
remaining in dispenser operation cycle.

(onsome models)at
end ofcycle

Short spray and delay Lidwas openedand closed This is normal. SeeSTART-UPSEOUENCEinthe Safety Instructions

after pushing the Start between cycle selection section.
button and start

Water level seems low This is normal Water may not cover the top level of the clothes. This is normal for this

high efficiency washer.

Low water flow Water valve screens are Turn off the water source and remove the water connection hoses from

stopped up the upper back of the washer and the water faucets. Clean both the

hose screens (ifso equipped) and the screens in the machine using a
brush or a toothpick. Reconnect the hoses and turn the water back on.

Check to ensure there are no leaks at the connections.

Wutersiphoning out Drain standpipe is too The drain hose must exceed 32" height at some point between
of washer low or hose too far into the washer back and the drain pipe. Use anti-siphon clip. See the

standpipe Installation Instructions.

Too many suds Soft water Tryless detergent.

Too much detergent Measure your detergent carefully. Use less soup ifyou have soft water, a

smaller loud or a lightly soiled loud.

of

Type

Water leaks

Water temperature Cooler water temperatures New laundry detergents have beenformulated to work with cooler
seems incorrect provide improved energy water temperatures without affecting wash performance.

Typeofdetergent
Using too much detergent Uselessdetergent. Uselesssoap ifyou havesoft water, a smaller load

in washer or a lightly soiled load.

Fillhosesor drain hose is Make sure hose connections are tight at faucets and rubber washers

improperly connected are installed. Makesure end of drain hose is correctly inserted in and

Household drain clogged Checkhousehold plumbing. You may need to call a plumber.
Drain hose rubs on wall Make sure drain hose does not make contact with the wall. May cause

Constant water pressure to Tighten hoses at the faucets.
fill hoses at water source Checkcondition of the fill hoses:they should be replaced every 5 years.

efficiency
Water supply is turned off Turn both hot and cold faucets fully on and make sure hoses are

or improperly connected connectedto correctfaucets.NOTE:Water valves are marked "H" and "C".
Water valve screens are Turnoff the water source and remove the water connection hosesfrom
stopped up the upper back of the washer and the water faucets. Clean both the

Cool/Cold Water when Thisisnormal. The washer senseswater temperature (on some models)
selecting Hot and optimizes for best results.Coldwater isadded periodically when hot

Housewater heater is not

set properly

detergent

Switchto High Efficiencydetergent such as_[.
Switchto High Efficiencydetergent such as_.

secured to drain facility.

excessivewear on the hose.

hose screens(ifso equipped) and the screensinthe machine using a
brush or a toothpick. Reconnectthe hoses and turn the water back on.

Checkto ensurethere are no leaksat the connections.

isselected.
Make sure house water heater is delivering water at 120°F-140°F

(48°C-60°0.

19

Before you call for service...Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

WATER Possible Causes What To Do

Water pumped out Lidlifted or cycle was put Reset cycle.
before cycle is complete in pause for over 24 hours

Water won't drain Drain hose is kinked or Straighten drain hose and make sure washer is not sitting on it.

improperly connected Top of drain outlet should be less than 6 ft (1.8 m) above floor.

Washer spins and pauses This is normal The washer is sensing the load.
at the beginning of cydes

Washer pauses during The Soak Option was
wash cycle chosen

This is normal

This isnormal.Thewasher alternates between agitate and soak during
these cyclesto get your clothes cleaner with lesswear.

Many cycles incorporate as seriesof soakswithin the agitation period to
getyour clothes clean with lesswear.

20

GEAppliances.com

OPERATION Possible Causes What To Do

Residual powder in Wash water too cold or low Select a warmer wash temperature if possible to improve dissolving of
dispenser or clogging home water pressure detergent or use liquid detergent. Make sure siphon caps are free of debris

of dispensers (on some and fully pressed into position. Remove and clean tray if clogging occurs.
models)

Laundry additives Overfilling of dispensers Do not overfill or add water to dispenseE Select Deep Rinse option when
dispensing too soon using fabric softeneE

(Dispensers on some
models)

Washer pauses during This is normal The washer may pause during the spin cycle to remove soapy water more
spin cycle efficiently.

Washer won't operate Washer is unplugged Make sure cord is plugged securely into a working outlet.

Water supply is turned off Turn both hot and cold faucets fully on.
Controls are not set Check controls.

properly
Lid is open--safety feature Close lid and press Start.

prevents agitation and
spinning when lid is up

Circuit breaker/fuse is Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer
tripped/blown should have a separate outlet.

Electronics need to be reset Unplug washer, wait 2 minutes, plug back in and press Start.
Start was not pressed PressStart.

Detergent packets Laundry detergent packet Laundry detergent packets should not be used in the dispensers.
not dissolving placed in dispenser They should only be added directly to the wash basket following the

Unexplained time and/ Changing options (on some This is normal. Several options will change other options to maximize
or settings changes models) washer performance.

Basket seems loose Basket moves or rotates

freely

manufacturer's directions.

Washer basket does not have a traditional brake. Washer basket will move
freely. This is normal.

21

Before you call for service...Troubleshooting Tips

PERFORMANCE Possible Causes

Colored spots Incorrect use of fabric

Grayed or yellowed Detergent amount
clothes

Lint or residue on Clothes are air or line dried

clothes

softener

Dye transfer

Hard water
Water is not hot enough

Washer is overloaded

Dye transfer

Incorrect sorting
Washing too long
Detergent not dissolving

Overloading

Incorrect use of fabric
softener

What To Do

Check f(]bric softener p(]ck(]ge for instructions (]nd follow directions for
using dispenser.

M(]ke sure you hove selected the Deep Rinse option.
Pretreot st(]in ond rewosh using Speed Wash cycle before drying.

Sort whites or lightly colored items from d(]rk colors.
Be sure to follow detergent monufocturer's directions.

Use o woter conditioner or inst(]ll o woter softener.

loke sure woter heoter is delivering woter ot !20°F-!40°F (48°C-60°C).
Loosely Iood clothes no higher thon the top row of holes in the wosher

bosket. For best results, Iood items oround the outside of the bosket.

Sort clothes by color. If fobric I(]bel st(]tes wosh sep(]rotely, unst(]ble dyes
moy be indic(]ted.

Ifyou do not dry your clothes with o clothes dryer, your clothes moy ret(]in
more lint.

Sep(]rote lint producers from lint collectors.
Wosh smoll Ioods for o shorter time using Light Soil setting.
Rew(]sh;next time:

Try (] liquid detergent

Use wormer woter temperoture.
Loosely Iood clothes in the w(]sher b(]sket. For best results, Iood items

(]round the outside of the b(]sket.
Check f(]bric softener p(]ckoge for instructions (]nd follow directions for

using dispenser.
M(]ke sure you hove selected the Deep Rinse option.

22

GEAppliances.com

PERFORMANCE Possible Causes What To Do

Clothestoo wet Nospinselected Selecta spinoption.

incorrect cycle selected P1Gkesurethe cycle selectedmatchestheloadyou are washing.Some

fabricswillfeelwetterwhenrinsedwithcoldwater.

WoshIoodout ofbolonce Redistributeload inwasherand run through Drain & Spincycle.

Pilling Resultof normol weor on While this is not caused by the washer,you can slow the pilling process

poly-cotton blends ond by washing garments inside out.

fuzzy fobrics

Snags, holes, toots, Pins,snops, hooks, shorp Fastensnaps, hooks,buttons and zippers.
rips or excessivewear buttons, belt buckles, Removeloose items likepins,objects in pockets and sharp buttons.

zippers end shorp objects Turn knits(which snag easily)inside out.

left in pockets
Undiluted chlorine bleoch Checkbleach package instructions for proper amount.

Neveradd undiluted bleach to wash or allow clothes to come in contact

with undiluted bleach.

Chemicols like heir bleoch Rinseitems that may have chemicals on them before washing.
or dye, permonent wove UseSpeed Wash cycle with Extra Rinse option.

solution

Wrinkling Incorrect wosh ond dry Match Cycleselection to the type of fabric you are washing (especially

cycles for easy care loads).

Improper sorting Avoid mixing heavy items (likejeans)with light items (likeblouses).

Try a fabric softener.

Overlooding

Repeoted woshing in woter

thot is too hot

Looselyloud clothesin thewasherbasket.

Wash in warm orcold water.

23

Before you call for service...Troubleshooting Tips

SOUNDS Possible Causes Reason

Washer seems too Quiet by design The washer isveryquiet during portions of the wash cycle.

quiet

"Clicking" Shifter mechanism is The drive system will engage at the start of agitate and disengage when

engaging or disengaging agitate iscomplete.Thisoccurs multiple times during the wash.

Back and forth Electric motor reversing Thissound isthe motor rotating back and forth to cleanyour laundry.

"swoosh" direction

Quick short agitation Clothing redistribution Atthe end of agitate, the motor makes short agitation strokes to
sounds at end of redistribute the load.

agitate

"Click" when water Relayswitch Therelay makes a click sound when activated.Thewater levelactivates

stops filling the relay and stops filling.

"Clicking" behind Automatic Temperature Two valves mix cold and hot water. The"clicking"iswhen eithervalve

Control during fill Control Valve turns on or off to raise or lower the fill water temperature.

Water flow changes Automatic Temperature Two valves mix cold and hot water. The "clicking" iswhen eithervalve

during fill Control Valve turns on or off to raiseor lower the fillwater temperature.

Motor soundsduring Motor ramping up/down Themotor will speed up incrementally during the spin cycle.
spin during spin cycle When spin iscomplete, itwill coast until it stops.

"Humming" Water drain pump Thedrain pump will make u humming sound when pumping out water

after agitation stops and continue until spin iscomplete.

Drive motor Thedrive motor will make u "humming" sound during the wash and spin

phases of the cycle.

"Gurgling" Whenthe pump starts drawing in air, It startsto gurgle.Thewasher should

Water "swishing" Water swishingwhile the unit isagitating is normal, especiallywith smaller

Washer rocking/

moving

"Squeaking" sound

Water drain pump

Washing process

Washer leveling legs

uneven

Washer not level and

rubbing on cabinet

then begin spinning and the sound will continue until it isdone spinning.
loads.

Tolevelthe washer, adjust the leveling legsby rotating the individual leg
in the proper direction for up or down.

Tolevelthe washer, adjust the leveling legsby rotating the individual leg
in the proper direction for up or down.

24