GE GTW460ASJWW User Manual [es]

SAFETY INSTRUCTIONS .........2

OPERATING INSTRUCTIONS

Controls ............................ 4

Loading ............................. 11

Features .............................12

CARE AND CLEANING ..........13

INSTALLATION INSTRUCTIONS

TROUBLESHOOTING TIPS ......19

CONSUMER SUPPORT

Warranty ........................... 25

Consumer Support ................... 26

..................14

OWNER’S MANUAL &

INSTALLATION INSTRUCTIONS

GTW485 GTW460 GTW330 GTW220 HTW240

ENGLISH/FRANÇAIS/

ESPAÑOL

Write the model and serial numbers here:

Model # _________________

Serial # _________________

WASHERS

GE is a trademark of the General Electric Company. Manufactured under trademark license.

You can find them under the lid of the washer.

49-90563 06-16 GEA

G008

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

IMPORTANT SAFETY INSTRUCTIONS

WARNING



Read all instructions before using the appliance.

 DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-

cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

 DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These

substances give off vapors that could ignite or explode.

 Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks

or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.

 DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance

is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.

 DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.

 DO NOT install or store this appliance where it will be exposed to the weather.

To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance,

follow basic precautions, including the following:

 DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically

recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.

 DO NOT

including a damaged cord or plug.



Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.

 See “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.

operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts

SAVE THESE INSTRUCTIONS

GEAppliances.com

PROPER INSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

 Ensure that the hot water hose is connected to the “H”

valve and the cold water hose is connected to the “C” valve.

 Install or store where it will not be exposed to

temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.

 Properly ground washer to conform with all

governing codes and ordinances. Follow details in Installation Instructions.

WARNING

Plug into a grounded 3 prong outlet.

DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord.

Failure to follow these instructions can result in death, fire or electrical shock.

 Ensure washer is properly leveled and washer legs are

adjusted such that unit is stable.

- Electrical Shock Hazard

 Optional drain hose extension recommended for

discharging heights from 60” - 96”.  This washer does not include water supply hoses. GE Appliances strongly recommends the use of factory

specified parts. A list of factory hoses available for

purchase are listed. These hoses are manufactured and

tested to meet GE Appliances specifications. GE Appliances strongly recommends the use of new water

supply hoses. Hoses degrade over time and need to be

replaced every 5 years to reduce the risk of hose failures

and water damage.

Parts and Accessories

Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours. In Canada, visit your local GE Appliances parts distributor or call 800.661.1616.

Part Number Accessory

PM14X10002 4 ft rubber water supply hoses

PM14X10005 4 ft braided water supply hoses WH49X301 Drain hose extension

START-UP SEQUENCE

 Any time the washer is being started or restarts after the

washer lid has been opened and closed, the washer will turn on the cold water valve for two short periods followed by a 10 second pause before continuing.

WHEN NOT IN USE

 Turn off water faucets to minimize leakage if a break or

rupture should occur. Check the condition of the fill hoses; GE Appliances recommends changing the hoses every 5 years.

PM7X1 Washer Floor Tray

 If the lid is opened during this period, the washer will

pause. You will have to push the Start button again to

restart the cycle.

SAVE THESE INSTRUCTIONS

Operating instructions.

WARNING

To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY

before operating this appliance.

Throughout this manual, features and appearance may vary from your model.

Step 1

fabric softener dispenser (on some models); see page 12.

• Add the manufacturer’s recommended amount of detergent. recommends Efficiency in your

Place detergent pods in the bottom of the wash basket before adding clothes.

GE Appliances

the use of High

detergents such as

energy efficient washer.

Step 2

• Loosely add items around agitator. Overloading may negatively impact wash performance. See page 11 for suggested loading examples.

• Close lid.

NOTE: Washer will not start with lid open.

Step 3

• Select wash cycle.

• Select wash options, including Deep Rinse option (on some models) when using fabric softener.

• Select options.

INSTRUCTIONS

Step 4

• Press Start.• Add fabric softener to the

Controls

B AEE F FF

B AEC F FF

GEAppliances.com

B AC EF

Operating instructions.

Start/Pause

Press Start to begin the cycle. NOTE: The lid must be closed for the washer to start the cycle. If the lid is closed, the lid will lock and the Lid Locked light will illuminate.

Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Pause indicator light will blink. To continue the cycle, press Start again. If machine is paused more than 24 hours, the cycle will be cancelled. If water remains in the

machine, select the Drain & Spin cycle to drain basket and spin water out of the washer basket.

Cycle Status Lights

Shows whether the washer is in the Fill, Soak, Wash, Rinse or Spin portion of the cycle. If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will

stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.

Load Size (on some models)

Add detergent to the bottom of the basket and fabric softener to the dispenser (on some models) prior to loading clothes.

Loosely load items in the washer basket. Overloading may negatively impact wash performance. Adjust the load size accordingly.

Make the load selection:

Precise Fill (on some models)

– For convenience, best performance and optimal efficiency, select Precise Fill for models so equipped. This selection automatically provides the

correct amount of water suited to the size and type of load placed in the unit. Lid will be locked for the duration of the load sensing process, which includes a series of short spins and a portion of the water fill.

– If you prefer to manually select the water level, select Small through Super. While Precise Fill is best for most loads and general washing, you

may want to manually select the load size for specialty items such as bulky, lightweight comforters or pillows, where you want to ensure a larger water level is applied. Manual load size selections should be made for wet items placed in the washer, such as soaked towels or garments.

– The washer will not fill with water when

begin filling with water in order to sense the load size.

NOTE: This is a high-efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal.

Precise Fill

is selected if the lid is opened. When the lid is closed the machine is able to

Wash Cycles-Cycle Selector Knob

The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to begin the new cycle selection.

The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the cycle that most closely matches the items being washed.

Selections and options shown in bold are the recommended settings for that cycle.

Some cycles and options may not be available on some models.

Items to Wash Cycle Wash Temp Soil Level Spin Selection Options Available Cycle Details

Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing.

Dark colored items, linens, and mixed loads.

Casual clothes, lightly soiled office wear.

Lingerie and special care fabrics with light soil.

Dark colored fabrics and mixed loads.

Medium to lightly soiled athletic wear items of technical or synthetic fabrics.

Colors Hot

Dark

Colors

Casuals Hot

Delicates Hot

Cold

Wash

Active

Wear

Warm

Colors

Cool Cold

Tap Cold

Hot Warm Colors

Cool

Cold

Tap Cold

Warm

Colors

Cool Cold

Tap Cold

Warm Colors

Cool

Cold

Tap Cold

Hot Warm Colors

Cool Cold

Tap Cold

Hot

Warm

Colors

Cool Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Max/Extra

Normal

Max/Extra

Normal

Max/Extra

Normal

Max/Extra

Normal

Max/Extra

Normal

Max/Extra

Normal

Stain PreTreat Guide

Auto Soak

Deep Rinse

2nd Rinse

On GTW460

model only:

Deep Fill

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing. Choose the Heavy or Extra Heavy soil level selection and Warm or Hot water temperature selection as appropriate for your clothes load for a higher degree of cleaning. Incorporates multi-stage fills and wash periods to provide optimal fabric care.

Lower wash temperatures, a shorter wash period, and a deep fill rinse (on some models) minimizes fading and spotting of dark colored fabrics. Incorporates multi-stage fills and wash periods to provide optimal fabric care.

Wash period tailored to care for casual clothes and office wear items. Incorporates multi-stage fills and wash periods to provide optimal fabric care.

Utilizes a unique “tri-pulse” extra gentle agitate profile to provide special care to delicate fabrics. It is recommended to place small or ultra delicate items in mesh bags before washing.

Cycle combines multiple extended wash agitation periods with soak periods to provide enhanced cleaning performance and energy efficiency with colder water temperatures.

Cycle designed for care of medium to lightly soiled active wear, aththletic wear, and technical fabrics. Incorporates a multi stage wash period with soak to effectively treat body soils and odors. Use the Heavy Duty cycle for heavily soiled sports clothing constructed of sturdy fabric.

GEAppliances.com

Operating instructions.

Wash Cycles-Cycle Selector Knob - Continued

Items to Wash Cycle Wash Temp Soil Level Spin Selection Options Available Cycle Details

Small loads of lightly soiled items that are needed in a hurry.

Wet load of items. For items that need only to be rinsed, use this cycle with Deep Rinse option.

Jeans with medium to light soil. For heavily soiled work jeans, use the Heavy Duty Cycle.

Sturdy fabrics with heavy to medium soil.

Large coats, bed spreads, mattress covers, sleeping bags, and similar large bulky items.

Towels. Sheets.

Whites and household linens

Speed Wash

Drain &

Spin

Jeans Hot

Heavy

Duty

Bulky Items

Towels /

Sheets

Whites Hot

Warm

Colors

Cool Cold

Tap Cold

Warm Colors

Cool

Cold

Tap Cold

Warm

Colors

Cool Cold

Tap Cold

Warm

Colors

Cool Cold

Tap Cold

Warm

Colors

Cool Cold

Tap Cold

Warm Colors

Cool Cold

Tap Cold

Hot

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Max/Extra

Normal

Max/Extra

Normal

Max / Extra

Normal

Max / Extra

Normal

Max / Extra

Normal

Max / Extra

Normal

Max / Extra

Normal

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Deep Rinse

2nd Rinse

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Utilizes an expedited wash period and time saving continuous spray rinse to clean small lightly soiled loads in the fastest time possible.

Utilizes a high speed spin to extract water from wet items. For items that need to be rinsed, select the Deep Rinse and/or 2nd Rinse option when using this cycle.

Combines higher water levels, a specially designed agitation profile, and multi step wash and soak periods to care for jeans with medium to light soil. Use the Heavy Duty cycle for heavily soiled work jeans.

Incorporates multi-step wash and soak periods combined with extended wash periods to effectively clean heavily to medium soiled sturdy fabrics.

Provides a Deep Fill/max fill wash water level to wash bulky items. Also incorporates a Deep Fill rinse to effectively rinse bulky items.

Cycle designed washing towels or sheets, using a higher water level and a soak period to effectively clean these items. It is recommended that towels and sheets be washed separately for best care and washing performance.

Cycle tailored to clean and brighten your whites.

Settings

Select settings for agitation (Soil) and water temperature (Temp).

NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer).

Cycle Options

GEAppliances.com

Stain PreTreat (on some models)

The Stain PreTreat feature allows you to indicate what stains are on the garments in your load. This feature incorporates a patent pending treatment method. An initial water fill is performed at a temperature tailored to the stain type selected and to an amount which enables a concentrated cleaning step. A stain scrubbing period, followed by an active soak, is conducted to effectively treat the stain. Then additional water is added to the selected temperature and the wash phase is conducted for the cycle selected.

This feature can be applied to most wash cycles as described in the cycle guide.

To use Stain PreTreat:

1. Select the desired wash cycle.

2. Select the stain to be treated under the Stain PreTreat options.

Stain PreTreat Guide

Category

Tomato Cool/Warm Sauce

Dirt Cool/Warm Dirt

Grass Cold/Warm Grass

Wine Cool/Warm Wine

• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being washed.

• Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second treatment.

Recommended

Temperatures

Treatment/Wash

Stain

Catsup

Salsa

Clay Mud

Lipstick

Chocolate

Gravy

Mayonnaise

BBQ Sauce

Soda

Kool-Aid

Tea

Coffee

Juice

Beer

For best results,

before placing in

Pretreat with liquid detergent or stain remover product; rinse with cool water.

Allow dirt to dry; remove loose dirt using a brush. Rinse with cool water.

Pretreat with liquid detergent or stain remover product. Brush lightly; rinse with cold water.

Pretreat with mixture of Oxi product and cool water. Add Oxi product along with detergent in the washer.

washer:

Operating instructions.

Cycle Options - Continued

Deep Fill

Select the Deep Fill feature for loads where extra water is needed. The Deep Fill feature is recommended for special case loads only,

not for typical use.

Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load. Holding the Deep Fill button for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time it takes to fill the washer.

To cancel the option if desired, press the Deep Fill button again. NOTE: The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional water is

desired. To stop the extra fill, press the Deep Fill button again and the water will stop.

Auto Soak

This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically.

2nd Rinse

When you use extra detergent or bleach to clean heavily soiled clothes, use the 2nd Rinse option to better remove additional residues.

Extra Spin

Select to provide additional spin time, increasing energy efficiency through reducing drying times.

2nd Rinse + Extra Spin

Provides both a second rinse and an extra spin.

Deep Rinse

Set this option to provide a deep rinse or when using fabric softener. This option may change other settings (e.g. Spin may go to a higher setting) to maximize performance.

Consumer Help Indicator

Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations that you can perform without the need to call for service. The chart below describes the helpful lights you may notice flashing on the display.

Spin light blinking If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion

Fill light (Water not

entering washer)

Lid Locked light Lid Locked light will flash if 3 cycles have been started without opening the lid. The washer will not start

of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.

Check your house water supply. Did you forget to turn on one or both supply valves after installation or coming back from vacation? As soon as the light starts to flash, the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again.

another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.

Loading and using the washer.

Always follow fabric manufacturer’s care label when laundering.

Proper Use of Detergent

GEAppliances.com

Using too little or too much detergent is a common cause of laundry problems.

Use less detergent if you have soft water, a smaller load or a lightly soiled load.

For spots, apply pre-treatment to items as recommended on the product label. Application should be made in the basket to prevent overspray which may cause the coloring on the lid or graphics to fade.

Place detergent pods in the bottom of the wash basket before adding clothes.

GE Appliances recommends the use of High Efficiency detergents such as washer. HE detergents are formulated to work with low water wash and rinse systems. HE detergents reduce the oversudsing problems commonly associated with regular detergents.

When using high efficiency or concentrated detergents, consult the product label to determine amount required for optimum performance. Excessive detergent will negatively impact wash performance.

in your energy efficient

Sorting Wash Loads

Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

WARNING

DO NOT wash fabrics soiled with flammable liquids or cleaning solvents. No washer can completely remove oil. DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking

oils). DO NOT reach into the washer until all moving parts have stopped. Doing so can result in death, explosion, fire or amputation.

- Fire Hazard

Clothes Level

Water Level

Loading the Washer

Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. To add items after washer has started, press Start/Pause if the lid is locked; wait until the Lid Lock indicator on the display is no longer illuminated before attempting to open the lid. Lift the lid and submerge additional items around the outside of the basket. Close the lid and press Start to resume. Adjust load size selection and/or use Deep Fill option if necessary.

Average Small Load

Clothes Level

Water Level

Average Medium Load

 Do not place large items such as sheets, blankets

and towels across the Infusor (on some models). Load them around the outside of the basket.

 Do not put lawn or sofa cushions into the washer as

they are too big to move. Remove outer covers and ONLY wash them.

Average Large Load

Clothes Level

Water Level

About washer features.

Automatic Load Sensing (on some models)

This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with water in order to sense the load size.

NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete (significantly shorter for smaller loads); this is normal operation.

NOTE: This is a high efficiency washing machine with agitator wash action. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for an agitator-equipped washer.

Liquid Fabric Softener Dispenser (on some models)

The agitator cap fits into the top of the agitator. If it accidentally comes

off, simply put it back on. The fabric softener dispenser automatically releases liquid fabric

softener at the proper time during the cycle.

Do not stop the washer or raise the lid during the first spin. This will cause the dispenser to empty too soon.

To use, follow these steps:

Make sure dispenser is securely attached to agitator.

Use only liquid diluted fabric softener. Pour into dispenser, using

amount recommended on package.

Never pour fabric softener directly on clothes. It may stain them.

ONLY this portion of the dispenser is visible once installed into agitator

Liquid Bleach

Liquid chlorine bleach should be added through the bleach dispenser in the front left corner. Follow bleach manufacturer’s recommendations for the correct amount of liquid chlorine bleach based on load size, taking care to not apply or spill it directly on clothing.

NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Add water to dispenser until it reaches the maximum fill line.

Do not pour anything into the agitator if the agitator cap or dispenser is removed.

Select Deep Rinse option.

Note: Fabric softener may not dispense properly if the Deep Rinse option is not selected.

Pretreatment

Place laundry pretreatments, such as an Oxi product, directly in the bottom of the wash basket before loading clothes.

NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Care and cleaning of the washer.

Exterior of the Washer

Immediately wipe off any spills with a damp cloth.

Interior of the Washer

Leave the lid open after washing to allow moisture to evaporate. If you want to clean the basket, use a clean soft cloth dampened with liquid detergent; then rinse. (Do not use harsh or gritty cleaners.)

Cleaning the Fabric Softener Dispenser (on some models)

Remove the dispenser from the top of the agitator.

Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of

the cup with your fingers. Dispenser cup will pop free from the cover. To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following

solution:

  1 US gallon (3.8 liters) warm water   1/4 cup (60 ml) heavy-duty liquid detergent   1 cup (240 ml) bleach

If necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff brush; you may

Separate for cleaning

roughen the surface of the dispenser.

Rinse and reassemble dispenser. Place dispenser back on the agitator.

GEAppliances.com

Water Supply Hoses

Hoses connecting washer to faucet should be replaced every 5 years.

Moving and Storage

Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather.

Long Vacations

Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.

Installation

Washer

Instructions

If you have any questions, call GE Appliances at 800.GE.CARES (800.432.2737)

or visit our Website at: GEAppliances.com

In Canada, call 1.800.561.3344

or visit www.GEAppliances.ca

BEFORE YOU BEGIN

Read these instructions completely and carefully.

•

IMPORTANT – Save these instructions

for local inspector’s use.

•

IMPORTANT – Observe all governing

codes and ordinances.

• Note to Installer – Be sure to leave these

instructions with the Consumer.

• Note to Consumer – Keep these instructions

for future reference.

• Skill level – Installation of this appliance requires

basic mechanical and electrical skills.

• Completion time – 1-3 hours

• Proper installation is the responsibility of the installer.

• Product failure due to improper installation is not covered under the Warranty.

PARTS SUPPLIED

 Owner's Reference Guide

 Drain Hose

 Cable Tie  Clamp

 Drain Hose Clip

TOOLS REQUIRED FOR WASHER INSTALLATION

 Pliers

 Level

PARTS REQUIRED (Sold separately)

 Water Hoses (2)

 Drain Hose Extension (For discharge heights from 60" - 96"

GE Appliances Parts and Accessories

Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours.

Part Number Accessory

PM14X10002 4 ft Rubber Water Supply Hoses

PM14X10005 4 ft Braided Metal Water Supply Hoses WH1X2267 Rubber Washer (1) and Screen (1) WH49X301

NOTE: We strongly recommend the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.

Drain Hose Extension (For discharge heights from 60" - 96"

 Rubber Washers (2) and Strainer Screens (2)

Installation Instructions

LOCATION OF YOUR WASHER

DO NOT Install the Washer:

1. In an area exposed to dripping water or outside

weather conditions. The ambient temperature should never be below 60°F (15.6°C) for proper washer operation.

2. In an area where it will come in contact with curtains or

drapes.

3. On carpet. The floor MUST be a hard surface with

a maximum slope of 1/2s per foot (1.27 cm per 30 cm). To make sure the washer does not vibrate or move, you may have to reinforce the floor.

NOTE: If floor is in poor condition, use 3/4s impregnated plywood sheet solidly attached to existing floor covering.

IMPORTANT: Minimum Installation Clearances

- Alcove or Closet

• If your washer is approved for installation in an alcove or closet, there will be a label on the back of the machine describing requirements.

• Minimum clearance between washer and adjacent walls or other surfaces: 0" either side, 2" front, 3" rear. Vertical space from floor to overhead shelving, cabinets, ceiling, etc. = 60".

• Closet doors must be louvered or otherwise ventilated and have at least 60 square inches of open area. If the closet contains both a washer and a dryer, doors must contain a minimum of 120 square inches of open area.

NOTE: The clearances stated on this label are minimums. Consideration must be given to providing adequate clearances for installing and servicing.

WATER SUPPLY REQUIREMENTS

WATER PRESSURE - Must be 20 psi minimum to 120 psi maximum. WATER TEMPERATURE - Household water heater should be set to deliver water at 120° to 150°F (50° to 66°C) TO THE WASHER when hot wash is selected. SHUTOFF VALVES - Both hot and cold shutoff valves (faucets) should be supplied. DRAIN - Water should be drained into standpipe. Discharge height MUST NOT BE LESS THAN 30 INCHES, and no more than 8 feet above the base of the washer. Standpipe must be 1-1/2 inches minimum inside diameter and must be open to atmosphere.

UNPACKING THE WASHER

After the machine is in the home, remove outside packing material/carton from washer.

Remove bag (containing clamp, cable tie and drain hose clip), drain hose and Owner's Reference Guide from tub.

NOTE: Leave foam shipping material inside tub opening to hold tub in place during the rest of installation.

Bag

Owner's Reference Guide

Leave foam shipping material inside tub

Drain hose

REMOVE THE BASE

Remove base from unit by placing foot on side of base and tipping unit back on corner post. Remove base and bring the washer back upright.

Installation Instructions

CONNECT DRAIN HOSE TO WASHER

Connect drain hose to drain port on back of washer. Open clamp with pliers and slide onto hose end. Holding clamp open, push hose end onto drain port until fully seated. Release clamp between locating ribs on hose end. Outlet of hose end should be oriented vertically.

Drain

hose

Drain

port

Drain

end

Clamp

CONNECT WATER HOSES TO WASHER

Disconnect electrical cord before installing water hoses. If not installed, install rubber washer in one end of hot water hose. Thread hot water hose onto connection labeled H at top rear of washer. Hand tighten 1/8 and 1/4 turn beyond hand-tight.

If not installed, install rubber washer in one end of cold water hose C. Thread cold water hose onto connection labeled C at top rear of washer. Hand tighten between 1/8 and 1/4 turn beyond hand-tight.

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room for you to make water, drain, and electrical connections to your home.

and use pliers to tighten hoses between

and use pliers to tighten hoses

CONNECT WATER HOSES TO OUTLET

VALVES

Determine which is HOT water line before attaching water hoses to faucets. Traditionally, HOT faucet is on left.

(If screen washers are not installed) With protruding part of screen toward you, install strainer screen/rubber washer into each of the free ends of two water hoses.

Connect hot water hose to hot water outlet valve of your home. Hand tighten and use pliers to tighten hoses between 1/4 and 1/2 turn beyond hand-tight. Open hot water valve.

Connect cold water hose to cold water outlet valve of your home. Hand tighten and use pliers to tighten hoses between 1/4 and 1/2 turn beyond hand-tight. Open cold water valve.

Check for leaks and drips at the hose couplings. Tighten as necessary.

Rubber washer

Installation Instructions

CONNECT TO DRAIN

Install drain hose clip on rear panel of washer. Route drain hose through clip and insert free end into drain opening of your home.

NOTE: If longer drain hose is required, order

drain hose

extension

kit, GE Appliances part number WH49X301. Connect additional drain hose (contained in kit) to

Drain

hose

original hose with hose clamp (contained in kit).

Drain

hose

clip

Washer

back

CONNECT TO DRAIN (Continued)

If your drain is a standpipe, fasten drain hose to

standpipe with cable tie provided.

Drain

hose

5" Max.

insertion

into

drain

30"

Min.

Cable

tie

Standpipe

Drain

hose

clip

Washer

back

NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 5" of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.

If water valves and drain are built into wall, fasten drain hose to one of the water hoses with cable tie provided.

into

drain

Wall

Cable

tie

Drain

hose

clip

Washer

back

Drain

hose

5" Max.

insertion

30"

Min.

If drain discharge height does not meet 30" minimum height requirement, end of drain hose must be secured

in drain opening of home by installer and have an air gap around hose to prevent siphoning.

Drain

hose

clip

Washer

back

Drain

hose

Less than

30"

Installation Instructions

ELECTRICAL REQUIREMENTS

WARNING

Plug into a grounded 3-prong outlet.

DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord.

Failure to follow these instructions can result in death, fire or electrical shock.

CIRCUIT – Individual, properly polarized and grounded 15 or 20 amp circuit breaker or time-delay fuse.

POWER SUPPLY – 2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current.

Outlet Receptacle – Properly grounded 3-prong receptacle to be located so the power cord is accessible when the washer is in an installed position. If a 2-prong receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly grounded 3-prong grounding type receptacle.

Washer must be electrically grounded in accordance with local codes and ordinances, or in the absence of local codes, with latest edition of the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL CODE, CSA C22.1. Check with a licensed electrician if you are not sure that the washer is properly grounded.

- Electrical Shock Hazard

Ensure proper ground exists before use.

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment- grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING

of electrical shock. Check with a qualified electrician, or service representative or personnel, if you are in doubt as to whether the appliance is properly grounded. DO NOT modify the plug on the power supply cord. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

If required by local codes, an external 18 gauge or larger copper ground wire (not provided) may be added. Attach to washer cabinet with a #10-16 x (available at any hardware store) to rear of washer as illustrated.

Attach ground wire and ground screw (obtain locally)

Improper connection of the equipmentgrounding conductor can result in a risk

1/2

” sheet metal screw

Washer

back

CONNECT POWER AND INSTALL

Make sure large dial control (on some models) on washer is pushed in to the OFF position.

Insert plug of electrical cord into a 115V, 15- or 20-amp wall receptacle. Move washer into final position. Place level on flat top side edges of washer. Adjust all four leveling legs until is level left-to-right and front-to-back. Remove level.

Open tub lid. Remove and discard tub shipping material (see Step 1). Remove plastic protector sheet from control panel face.

Level

washer

Mobile Home Installation:

Installation must conform to Standard for Mobile Homes, ANSI A119.1 and National Mobile Home Construction and Safety Standards Act of 1974 (PL93-383).

FINAL CHECKLIST

Before starting the washer, check to make sure:

 Main power is turned on. The washer is plugged in. The water faucets are turned on. The unit is level and all four leveling legs are firmly

on the floor. The shipping foam and cardboard are removed.  The drain hose is properly tied up.  There are no leaks at the faucet, drain line

or washer.

Run the washer through a complete cycle.

Check for water leaks and proper operation. Place these instructions in a location near the

washer for future reference.

Before you call for service…Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

WATER Possible Causes What To Do

Small amount of water remaining in dispenser (on some models) at end of cycle

Short spray and delay after pushing the Start button

Water level seems low This is normal Water may not cover the top level of the clothes. This is normal for this

Low water flow Water valve screens are

Water siphoning out of washer

Too many suds Soft water Try less detergent.

Water leaks Type of detergent

Water temperature seems incorrect

Normal dispenser operation

Lid was opened and closed between cycle selection and start

stopped up

Drain standpipe is too low or hose too far into standpipe

Too much detergent Measure your detergent carefully. Use less soap if you have soft water, a

Type of detergent

Using too much detergent in washer

Fill hoses or drain hose is improperly connected

Household drain clogged Check household plumbing. You may need to call a plumber. Drain hose rubs on wall Make sure drain hose does not make contact with the wall. May cause

Constant water pressure to fill hoses at water source

Cooler water temperatures provide improved energy efficiency

Water supply is turned off or improperly connected

Water valve screens are stopped up

Cool/Cold Water when selecting Hot

House water heater is not set properly

It is normal for a small amount of water to remain in dispenser after the cycle.

This is normal. See START-UP SEQUENCE in the Safety Instructions section.

high efficiency washer. Turn off the water source and remove the water connection hoses from

the upper back of the washer and the water faucets. Clean both the hose screens (if so equipped) and the screens in the machine using a brush or a toothpick. Reconnect the hoses and turn the water back on. Check to ensure there are no leaks at the connections.

The drain hose must exceed 32” height at some point between the washer back and the drain pipe. Use anti-siphon clip. See the Installation Instructions.

smaller load or a lightly soiled load. Switch to High Efficiency detergent such as .

Switch to High Efficiency detergent such as . Use less detergent. Use less soap if you have soft water, a smaller load

or a lightly soiled load. Make sure hose connections are tight at faucets and rubber washers

are installed. Make sure end of drain hose is correctly inserted in and secured to drain facility.

excessive wear on the hose. Tighten hoses at the faucets.

Check condition of the fill hoses; they should be replaced every 5 years. New laundry detergents have been formulated to work with cooler

water temperatures without affecting wash performance.

Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets. NOTE: Water valves are marked “H” and “C”.

Turn off the water source and remove the water connection hoses from the upper back of the washer and the water faucets. Clean both the hose screens (if so equipped) and the screens in the machine using a brush or a toothpick. Reconnect the hoses and turn the water back on. Check to ensure there are no leaks at the connections.

This is normal. The washer senses water temperature (on some models) and optimizes for best results. Cold water is added periodically when hot is selected.

Make sure house water heater is delivering water at 120°F–140°F (48°C–60°C).

Before you call for service…Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

WATER Possible Causes What To Do

Water pumped out before cycle is complete

Water won’t drain Drain hose is kinked or

Washer spins and pauses at the beginning of cycles

Washer pauses during wash cycle

Lid lifted or cycle was put in pause for over 24 hours

improperly connected This is normal The washer is sensing the load.

The Soak Option was chosen

This is normal Many cycles incorporate as series of soaks within the agitation period to

Reset cycle.

Straighten drain hose and make sure washer is not sitting on it. Top of drain outlet should be less than 6 ft (1.8 m) above floor.

This is normal. The washer alternates between agitate and soak during these cycles to get your clothes cleaner with less wear.

get your clothes clean with less wear.

OPERATION Possible Causes What To Do

Residual powder in dispenser or clogging of dispensers (on some models)

Laundry additives dispensing too soon (Dispensers on some models)

Washer pauses during spin cycle

Washer won’t operate Washer is unplugged Make sure cord is plugged securely into a working outlet.

Detergent packets not dissolving

Unexplained time and/ or settings changes

Basket seems loose Basket moves or rotates

Wash water too cold or low home water pressure

Overfilling of dispensers Do not overfill or add water to dispenser. Select Deep Rinse option when

This is normal The washer may pause during the spin cycle to remove soapy water more

Water supply is turned off Turn both hot and cold faucets fully on.

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prevents agitation and spinning when lid is up

Circuit breaker/fuse is tripped/blown

Electronics need to be reset Unplug washer, wait 2 minutes, plug back in and press Start. Start was not pressed Press Start. Laundry detergent packet

placed in dispenser

Changing options (on some

models)

freely

Select a warmer wash temperature if possible to improve dissolving of detergent or use liquid detergent. Make sure siphon caps are free of debris and fully pressed into position. Remove and clean tray if clogging occurs.

using fabric softener.

efficiently.

Close lid and press Start.

Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have a separate outlet.

Laundry detergent packets should not be used in the dispensers. They should only be added directly to the wash basket following the manufacturer’s directions.

This is normal. Several options will change other options to maximize washer performance.

Washer basket does not have a traditional brake. Washer basket will move freely. This is normal.

GEAppliances.com

Before you call for service…Troubleshooting Tips

PERFORMANCE Colored spots Incorrect use of fabric

Grayed or yellowed clothes

Lint or residue on clothes

Possible Causes What To Do

softener

Dye transfer Sort whites or lightly colored items from dark colors. Detergent amount Be sure to follow detergent manufacturer’s directions. Hard water Use a water conditioner or install a water softener. Water is not hot enough Make sure water heater is delivering water at 120°F–140°F (48°C–60°C). Washer is overloaded Loosely load clothes no higher than the top row of holes in the washer

Dye transfer Sort clothes by color. If fabric label states wash separately, unstable dyes

Clothes are air or line dried If you do not dry your clothes with a clothes dryer, your clothes may retain

Incorrect sorting Separate lint producers from lint collectors. Washing too long Wash small loads for a shorter time using Light Soil setting. Detergent not dissolving

Overloading Loosely load clothes in the washer basket. For best results, load items

Incorrect use of fabric

softener

Check fabric softener package for instructions and follow directions for using dispenser.

Make sure you have selected the Deep Rinse option. Pretreat stain and rewash using Speed Wash cycle before drying.

basket. For best results, load items around the outside of the basket.

may be indicated.

more lint.

Rewash; next time: Try a liquid detergent Use warmer water temperature.

around the outside of the basket. Check fabric softener package for instructions and follow directions for

using dispenser. Make sure you have selected the Deep Rinse option.

PERFORMANCE Possible Causes What To Do

Clothes too wet No spin selected Select a spin option.

Incorrect cycle selected Make sure the cycle selected matches the load you are washing. Some

fabrics will feel wetter when rinsed with cold water.

Wash load out of balance

Blinking Spin light or Spin light on at end of cycle

Pilling Result of normal wear on

Snags, holes, tears, rips or excessive wear

Wrinkling Incorrect wash and dry

Out of balance condition has been detected

poly-cotton blends and fuzzy fabrics

Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets

Undiluted chlorine bleach Check bleach package instructions for proper amount.

Chemicals like hair bleach or dye, permanent wave solution

cycles Improper sorting Avoid mixing heavy items (like jeans) with light items (like blouses).

Overloading Loosely load clothes in the washer basket. Repeated washing in water

that is too hot

Redistribute load in washer and run through Drain & Spin cycle. Allow cycle to continue and finish.

If load is wet at the end of the cycle, even out load and run a Drain & Spin cycle.

While this is not caused by the washer, you can slow the pilling process by washing garments inside out.

Fasten snaps, hooks, buttons and zippers. Remove loose items like pins, objects in pockets and sharp buttons. Turn knits (which snag easily) inside out.

Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach.

Rinse items that may have chemicals on them before washing. Use Speed Wash cycle with Extra Rinse option.

Match Cycle selection to the type of fabric you are washing (especially for easy care loads).

Try a fabric softener.

Wash in warm or cold water.

GEAppliances.com

Before you call for service…Troubleshooting Tips

SOUNDS Possible Causes Reason

“Clicking” Shifter mechanism is

engaging or disengaging

Back and forth “swoosh”

“Clicking” behind Control during fill

Water flow changes during fill

Motor sounds during spin

“Humming” Water drain pump The drain pump will make a humming sound when pumping out water

“Gurgling” Water drain pump When the pump starts drawing in air, It starts to gurgle. The washer should

Water “swishing”

Washer rocking/ moving

“Squeaking” sound Washer not level and

Electric motor reversing direction

Automatic Temperature Control Valve

Motor ramping up/down during spin cycle

Drive motor The drive motor will make a “humming” sound during the wash and spin

Washing process

Washer leveling legs uneven

rubbing on cabinet

The drive system will engage at the start of agitate and disengage when agitate is complete. This occurs multiple times during the wash.

This sound is the motor rotating back and forth to clean your laundry.

Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.

The motor will speed up incrementally during the spin cycle. When spin is complete, it will coast until it stops.

after agitation stops and continue until spin is complete.

phases of the cycle.

then begin spinning and the sound will continue until it is done spinning. Water swishing while the unit is agitating is normal, especially with smaller

loads. To level the washer, adjust the leveling legs by rotating the individual leg

in the proper direction for up or down. To level the washer, adjust the leveling legs by rotating the individual leg

in the proper direction for up or down.

Washer sounds that may be different from your prior washer:

Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle.

To listen and watch videos of normal washer operation, please go to http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061 or scan the QR code.

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