IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety
messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
DANGER
WARNING
CAUTION
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
Read all instructions before using the appliance.
DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow
these instructions may result in death or injury to persons.
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
DO NOT install or store this appliance where it will be exposed to the weather.
DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and
have the skills to carry out.
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.
See “Electrical Requirements” located in the Installation Instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
2
GEAppliances.com
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions, you can receive one by visiting GEAppliances.com or by calling
800.GE.CARES (800.432.2737). In Canada, visit www.geappliances.ca or call 800.561.3344.
Ensure that the hot water hose is connected to the “H”
(internal red screened) valve and the cold water hose is
connected to the “C” (internal blue screened) valve.
Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather,
which could cause permanent damage and invalidate the
warranty.
Properly ground washer to conform with all governing
codes and ordinances. Follow details in the Installation
Instructions.
WARNING
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death
or electrical shock.
- Electrical Shock Hazard
To ensure proper installation, run two small load size
Whites cycles BEFORE washing the first load.
This washer does not include water supply hoses.
GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase are
listed below. These hoses are manufactured and tested to
meet GE specifications.
GE strongly recommends the use of new water supply
hoses. Hoses degrade over time and need to be replaced
every 5 years to reduce the risk of hose failures and water
damage.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a
day or by phone at 800.626.2002 during normal business
hours. In Canada, visit your local GE parts distributor or call
800.661.1616.
Part Number Accessory
PM14X10002 4 ft Rubber Water Supply Hoses
Or
PM14X10005 4 ft Braided Metal Water Supply Hoses
WASHER CAPACITY:
Average Small LoadAverage Medium LoadAverage Large Load
clothes
clothes
water
water
level
level
WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break or
rupture should occur. Check the condition of the fill hoses;
GE recommends changing the hoses every 5 years.
• Add diluted fabric
softener (on models
with a fabric softener
dispenser).
LOAD SIZETEMPERATUREOPTIONS
Step 2
• Add items.
Step 3
• Select load size and
other wash options
• Select wash cycle
• Select OPTIONS
Step 4
• Close lid.
• Pull knob.
A
Controls
Load Size
A
Loosely load items in the washer basket. Overloading may negatively impact wash performance. Adjust the load size
accordingly.
Reset
If you decide that you want a higher water level, move the Load Size first to Reset and then to the higher water setting.
Temperature
B
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care label or
instructions when laundering. On some models and cycles, warm and hot water settings may seem cooler than your
previous washer. This will not affect wash performance.
Wash Temperatures
Hot - Some cold water is added to save energy. This will seem cooler than your hot water heater setting.
Warm - Some cold water will be added, so this will seem cooler than what your previous washer provided.
Cold - Some warm water may be added to the washer to maintain a minimum temperature.
Options (on some models)
C
Fabric Softener and Power Rinse
Set this option when adding fabric softener during the rinse cycle or when you use extra detergent or bleach to clean
heavily soiled items. It provides an enhanced rinse.
BC
D
4
GEAppliances.com
:DVK&\FOH³&\FOH6HOHFWRU.QRE
D
The chart below will help you match the wash cycle setting with your items. The chart is ranked from greatest to least
wash intensity.
Your washer may not have all these cycles. (Cycles vary by model.)
Whites For heavy to lightly soiled cottons, household linens, work and play items.
(Regular Wash/Fast Spin)
Colors For non-colorfast clothes and blends and items that are labeled for cold wash.
(Regular Wash/Fast Spin)
Permanent Press For wrinkle-free and permanent press items, and knits.
(Pulsed Wash/Fast Spin)
5LQVH6RDN For rinsing chlorine, perspiration, stains, etc., out of items. (Followed by Drain & Fast Spin.)
Drain & Spin For draining the tub and spinning water out of the clothes. (Fast Spin)
Liquid Bleach Funnel
The water fill dilutes liquid chlorine bleach as the washer fills for the wash cycle.
1
Check clothing care labels for special instructions.
2
Measure liquid bleach carefully, following instructions on the bottle.
Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash
basket.
Do not pour powdered bleach into bleach funnel.
3
Before starting the washer, pour measured amount of bleach directly into bleach funnel.
Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into
the wash basket with your detergent.
Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust
remover. Mixing can produce a toxic gas which may cause death.
FAQ
Q: What is the difference between Heavy and Light settings?
A: For Whites and Colors, the wash agitation time is increased by 6 minutes and for Permanent Press, by 12 minutes. (Times are
approximate.)
Q: Which cycle is best for heavily soiled items?
A: Whites or Colors cycles have the greatest wash intensity. This cycle provides the best overall cleaning . Permanent Press
should be used for wrinkle-free and permanent press items.
Q: How can I reduce linting?
A: Sort wash loads by fabric type and whether they collect lint (velveteen, corduroy) or produce lint (terry cloth, chenille). Wash
small loads for a shorter amount of time.
Q: How much detergent do I use?
A: For best performance, always follow the detergent manufacturer’s instructions on usage. Many detergents are concentrated,
so consult the product label and follow the clearly marked lines on the detergent measuring cups. Excessive detergent can
negatively impact the wash performance.
Q: How does the selection of Power Rinse or Fabric Softener affect water usage of my washer?
A: Selecting the Power Rinse or Fabric Softener feature will increase the amount of water used by your washer during the rinse
cycle. The added water assists in the proper dilution of fabric softener. The quantity of water used in this cycle is comparable to
the amount used in the initial fill.
Q: Why do Hot and Warm water temperature settings not seem as hot as my previous washer?
A: Your new washer is designed to meet current federal energy and water efficiency requirements. Although temperature
settings and water levels may seem different than your previous washer, it will not affect wash performance.
5
About washer features.
The Agitator Cap (on some models)
The agitator cap fits into the top of the
agitator. If it accidentally comes off, simply
put it back on.
Fabric Softener Dispenser(on some models)
The fabric softener dispenser automatically
releases liquid fabric softener. Setting the
knob ensures that it dispenses at the proper
time.
Do not stop the washer or raise the lid
during the first spin. This will cause the
dispenser to empty too soon.
OFF
OPTIONS
Set when adding
FABRIC SOFTENER
WER RINSE
and/or PO
To use, follow these steps:
Make sure dispenser is securely attached
1
to agitator.
Use only diluted liquid fabric softener.
2
Pour into dispenser, using amount
recommended on package.
Never pour fabric softener directly on items.
It may stain them.
Add water to dispenser until it reaches
3
the maximum fill line.
Do not pour anything into the
agitator if the agitator cap or
dispenser is removed.
Select Fabric Softener setting knob to
4
activate the cycle.
Note: Fabric softener will not dispense if the
knob is in the “OFF” position.
Separate for cleaning
Cleaning the Fabric Softener Dispenser (on some models)
1
Remove the dispenser from the top of the agitator.
2
Separate the dispenser cup from the cover by grasping the top and pushing down on the
inside of the cup with your fingers. Dispenser cup will pop free from the cover.
3
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the
following solution:
1 US gallon (3.8 liters) warm water
1/4 cup (60 ml) heavy-duty liquid detergent
1 cup (240 ml) bleach
4
If necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff brush;
you may roughen the surface of the dispenser.
5
Rinse and reassemble dispenser. Place dispenser back on the agitator.
6
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric
type (sturdy cottons, easy care, delicates) and
whether the fabric produces lint (terry cloth, chenille)
or collects lint (velveteen, corduroy).
GEAppliances.com
WARNING
Never place items in the washer that are dampened with gasoline or other flammable liquids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking oils).
Doing so so can result in death, explosion, or fire.
- Fire Hazard
Proper Use of Detergent
Add detergent before adding items so that the
detergent can work effectively. Using too little or
too much detergent is a common cause of laundry
problems.
For spots, apply pre-treatment to items as
recommended on the product label. Application
should be made in the basket to prevent overspray
which may cause the coloring on the lid or graphics
to fade.
You can use less detergent if you have soft water, a
smaller load or a lightly soiled load.
When using high efficiency or concentrated
detergents, consult the product label to determine
amount required for optimum performance.
Excessive detergent will negatively impact wash
performance.
Loading the Washer
Load dry items loosely in the washer basket. When
loading wet items, make sure you set the load/water
level high enough to allow the items to move freely.
Water level should just cover the items. To add items
after washer has started, lift the lid and submerge
additional items next to the agitator.
Do not wrap long items like sheets or pants around
the agitator.
Do not wash fabrics containing flammable
materials (waxes, cleaning fluids, etc.).
Washer will not agitate or spin with the lid up,
however the timer will continue to run.
7
Care and cleaning of the washer.
:DVK%DVNHWLeave the lid open after washing to
allow moisture to evaporate. If you want to clean the
basket, use a clean soft cloth dampened with liquid
detergent; then rinse. (Do not use harsh or gritty
cleaners.)
Fill Hoses: GE recommends changing the hoses every
5 years.
Exterior: Immediately wipe off any spills. Wipe with
damp cloth. Try not to hit surface with sharp objects.
Moving and Storage: Ask the service technician to
remove water from drain pump and hoses. See the
Installation Instructions packed with product for
information on how to reinstall the shipping rod to
keep the tub stationary when moving the washer. For
more information, visit GEAppliances.com or call 800.GE.CARES (800.432.2737). Do not store the washer
where it will be exposed to the weather.
Long Vacations: Be sure water supply is shut off at
faucets. Drain all water from hoses if weather will be
below freezing.
8
Notes.
GEAppliances.com
9
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
WATER Possible Causes What To Do
Too many suds Too much detergent • Measure your detergent carefully. Use less soap if you have
soft water, a smaller load or a lightly soiled load.
Type of detergent • Switch to a lower sudsing detergent brand and follow
instructions on package.
Soft water • Try less detergent.:DWHUOHDNVUsing too much detergent • Use less detergent. Use less soap if you have soft water,
in washer a smaller load or a lightly soiled load.
Fill hoses or drain hose is • Make sure hose connections are tight at faucets and
improperly connected rubber washers are installed. Make sure end of drain hose is correctly inserted in and secured to drain facility.
Household drain may • Check household plumbing. You may need to call be clogged a plumber.
Drain hose loose • Make sure drain hose is fully seated in back of washer and that the two retaining screws are fully seated.
Drain hose rubs on wall • Make sure drain hose does not make contact with the wall. May cause excessive wear on the hose.
Constant water pressure • Tighten hoses at the faucets and turn the water off after to the fill hoses at the each use.
every 5 years.
Water temperature Cooler water temperatures• This washer uses cooler wash and rinse temperatures than
seems incorrect provide improved energy your previous washer. This includes cooler hot and warm
efficiency washes. This will not affect wash performance.
Water supply is turned off • Turn both hot and cold faucets fully on and make sure
or improperly connected hoses are connected to correct faucets.Water valve screens are• Turn off the water source and remove the water connection
stopped up hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
House water heater is • Make sure house water heater is delivering water at not set properly 120°F–140°F (48°C–60°C).
Water pumped out before Lid lifted or cycle was put in • Reset cycle.
cycle is complete pause for over 24 hours
Water won’t drain Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.
• Top of drain outlet should be less than 6 ft (1.8 m)
above floor.
Washer pauses during This is normal • This is normal. The washer alternates between agitate and
wash cycle soak during some wash cycles to get your clothes cleaner
with less wear.
Washer pauses during This is normal • The washer may pause during the spin cycle to remove
spin cycle soapy water more efficiently.
water source
• Check condition of the fill hoses; they should be replaced
10
GEAppliances.com
OPERATION Possible Causes What To Do
Washer won’t operate Washer is unplugged• Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.Controls are not set properly • Check controls./LGLVRSHQ³VDIHW\IHDWXUH • Close lid and reset cycle, to the beginning if necessary.
prevents agitation and spinning when lid is up
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or tripped/blown reset breaker. Washer should have separate outlet.
Timer knob not pulled • Pull timer knob.Lid magnet missing • Call for service.
Movement inside machine Shifting mechanism is • When the machine is manually turned off, the shifter will
when shut off disengaging the motor disengage the motor before completely shutting down.
If lid is raised before the motor is disengaged, the process will
stop and will resume when lid is closed.
PERFORMANCE Possible Causes What To Do
Clothes too wet Incorrect spin cycle • Make sure the spin cycle selected matches the load you are
selected washing. Some fabrics will feel wetter when rinsed with cold water.
Colored spotsIncorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.
• Make sure you have selected the Fabric Softener option.
• Pretreat stain and rewash.
Dye transfer • Sort whites or lightly colored items from dark colors.
Grayed or yellowed Not enough detergent • Use more detergent (especially with larger loads).
clothes Be sure to follow detergent manufacturer’s directions.
Hard water• Use a water conditioner or install
a water softener.
Water is not hot enough • Make sure water heater is delivering water at 120°F–140°F (48°C–60°C).
Washer is overloaded• Select load size to match clothes load.
Detergent is not • Add detergent before you load items.
dissolvingDye transfer • Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on Clothes are air or line dried • If you do not dry your clothes with a clothes dryer, your
clothes clothes may retain more lint.
Incorrect sorting • Separate lint producers from lint collectors.Washing too long • Wash small loads for a shorter time than larger loads.Detergent not dissolving • Add detergent before you load items.
• Try a liquid detergent.
• Use warmer water temperature.
Overloading • Load clothes loosely in the washer basket. Adjust load size
based on items size and materials.
• Make sure load size selected matches clothes load size.
Incorrect use of fabric • Check fabric softener package for instructions
softener and follow directions for using dispenser.
• Make sure you have selected the Fabric Softener option.
11
Before you call for service…
Troubleshooting Tips
PERFORMANCE (cont.) Possible Causes What To Do
Pilling Result of normal wear on • While this is not caused by the washer, you can slow the
poly-cotton blends and pilling process by washing garments inside out. fuzzy fabrics
Snags, holes, tears, rips Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons and zippers.
or excessive wear buttons, belt buckles,
• Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach or • Rinse items that may have chemicals on them before dye, permanent wave solution washing.
:ULQNOLQJImproper sorting• Avoid mixing heavy items (like work clothes) with light items (like blouses).
• Try a fabric softener.
Overloading or incorrect • Load your washer so clothes have enough room to move
water level freely with water covering all of the clothes.
Incorrect wash and • Match Cycle selection to the type of fabric you are washing
dry cycles (especially for easy care loads).Repeated washing in• Wash in warm or cold water.
water that is too hot
zippers and sharp objects
left in pockets
• Turn knits (which snag easily) inside out.
• Remove loose items like pins, objects in pockets and
sharp buttons.
SOUNDS Possible Causes Reason
´0HWDOOLFFOLFNLQJµShifter mechanism is • The drive system will engage at the start of agitate and engaging or disengaging disengage when agitate is complete. This occurs multiple
times during the wash.
%DFNDQGIRUWK´VZRRVKµ Electric motor reversing • This machine has a drive system that doesn’t use gears.
RUOLJKW´FOLFNLQJµVRXQG direction This sound is the motor rotating back and forth to clean
during agitate your laundry.
´&OLFNµZKHQZDWHU Relay switch • The relay makes a click sound when activated. The water
stops filling level activates the relay and stops filling.
´&OLFNLQJµEHKLQG&RQWURO Automatic Temperature • Two valves mix cold and hot water. The “clicking” is when either
Panel during fill Control Valve valve turns on or off to raise or lower the fill water temperature.
Water flow changes Automatic Temperature • Two valves mix cold and hot water. The flow changes when either
during fill Control Valve valve turns on or off to raise or lower the fill water temperature.
0RWRU´ZKLQLQJXSµRU Motor ramping up/down • The motor will speed up incrementally during the spin cycle.
´FRDVWLQJGRZQµLQVSLQ during spin cycle When spin is complete, it will coast until it stops.
´+XPPLQJµ Water drain pump• The drain pump will make a humming sound when pumping
out water after agitation stops and continue until spin is
complete.
´*XUJOLQJµWater drain pump • When the pump starts drawing in air, It starts to gurgle. The washer should then begin spinning and the sound will
continue until it is done spinning.
Washer is noisyWasher is uneven• To level the front of the washer, adjust the front leveling legs
by rotating the individual leg in the proper direction for up
or down. To level the back of the washer, lift the back of the
machine 4” (11 cm) and set down.
Shipping rod is still assembled • To remove the shipping rod from the washer, pull the yellow
in the unit tag and remove the attached rod from the bottom right hand
12
side of the washer.
Notes.
GEAppliances.com
13
GE Washer Warranty. (For customers in the United States)
GEAppliances.com
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. To schedule service,
on-line, visit us at GEAppliances.com, or call 800.GE.CARES
(800.432.2737). Please have serial number and model number
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
availa ble when calling for service.
For The Period Of: We Will Replace:
One Year Any factory specified partof the washer which fails due to a defect in materials or workmanship.
From the date of the During this limited one-year warranty, we will also provide, free of charge, all labor and related
original purchase service to replace the defective part.
What Is Not Covered:
Service trips to your home to teach you how to use the
product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
Replacement of house fuses or resetting of circuit
breakers.
Products which are not defective or broken, or which are
working as described in the Owner’s Manual.
Damage to the product caused by accident, fire, floods or
acts of God.
Incidental or consequential damage caused by possible
defects with this appliance.
Defects or damage due to operation in freezing
temperatures.
Damage caused after delivery.
Product not accessible to provide required service.
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the
USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a
trip charge or you may be required to bring the product to an Authorized GE Service location. In Alaska, the warranty excludes the
cost of shipping or service calls to your home.
If you need to order replacement parts, we recommend that you only use GE factory specified parts. These parts are designed to
work with your appliance and are manufactured and tested to meet GE specifications.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local
or state consumer affairs office or your state’s Attorney General.
All warranty service provided by our Factory Service Centres or an authorized
technician. For service, call 800.561.3344.
Please have serial number and model number available when calling for service.
For The Period Of: We Will Replace:
One Year Any part of the washer which fails due to a defect in materials or workmanship. During this
From the date of the limited one-year warranty, GE will also provide, free of charge, all labour and related
original purchase service costs to replace the defective part.
What Is Not Covered (in Canada):
Service trips to your home to teach you how to use
the product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
Replacement of house fuses or resetting of circuit
breakers.
Products which are not defective or broken, or which
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
Damage to the product caused by accident, fire,
floods or acts of God.
Incidental or consequential damage caused by
possible defects with this appliance.
Defects or damage due to operation in freezing
temperatures.
Damage after delivery.
Product not accessible to provide required service.
This warranty is extended to the original purchaser and any succeeding owner for products purchased in
Canada for home use within Canada. In-home warranty service will be provided in areas where it is available
and deemed reasonable by MC Commercial to provide.
Warrantor: MC Commercial, Burlington, ON, L7R 5B6
15
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