GE GTUP240GM0WW, GTUP270GM0WW, GTUP270GM1WW, GTUP240GM1WW, GTUP240EM1WW Owner's Manual

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Safety Instructions ............ 2-s

Operating Instructions

Care and Cleaning

ofthe Dryer ...................... 11

Care and Cleaning

of the Wosher ...................... 9

Control Ponel Dryer ............... 10

Control Ponel Wosher .............. 6

Control Settings Dryer ............. 10

Control Settings Wosher ......... 6, 7

Feotures Wosher ................... 8

Looding ond Using

the Dryer ......................... 12

Looding ond Using

the Wosher ........................ 9

Troubleshooting Dryer ........ 16, 17

Troubleshooting Wosher ....... 13-15

Consumer Support

Consumer Support ................ 20

Warranty .......................... 19

Write the model ond seriol

number here: Model #

Seriol # Open Dryer door for Model

ond Seriol number tog.

189D7218P001 49-90417-1 02-11GE

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or

death.

• Do not store or use gasoline or other

flammable vapors and liquids in the

vicinity of this or any other appliance.

• Installation and service must be performed by a qualified installer,

service agency or the gas supplier.

WHAT TO DO IF VOU SMELL GAS:

[] Do not try to light a match, or

cigarette, or turn on any gas or

electrical appliance.

[] Do not touch any electrical switch;

do not use any phone in your building.

r_ Clear the room, building or area of all

occupants.

California Safe Drinking Water and Toxic Enforcement Act

Thisact requires the governor of California to publisha list of substances known to the state to cause cancer, birth defects or other reproductive harm and requires businessesto warn customers of potential

exposure to such substances. Gasappliancescan cause minor exposureto four of these substances,namely benzene,carbon monoxide,

formaldehyde and soot, caused primarily by the incomplete combustion of natural gas or LPfuels.

Properlyadjusted dryers will minimize incomplete combustion. Exposureto these substances can be minimized further by properly venting the dryer to the outdoors.

r-_Immediately call your gas supplier

from a neighbor's phone. Follow the gas supplier's instructions carefully.

r-_ifyou cannot reach your gas supplier,

call the fire department.

WATER HEATER SAFETY

Under certain conditions, hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances.

If the hot water has not been usedfor two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allowing them to run for several minutes. Dothis before usingany

electrical appliance which is connected to the hot water system. Thissimple procedure will allow any built-up hydrogen gasto escape. Sincethe gas isflammable, do not smoke or use an openflame or

appliance during this process.

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PROPERINSTALLATION

This appliance must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet, you can receive one by visiting GEAppliunces.com or by calling 800.GE.CARES (800.432.2737). In Canada visit www.GEAppliunces.cu

or coil 888.561.3344.

• Properlyground appliance to conform with all governing codes and ordinances.Follow details in

Installation Instructions.

• Installor store where it will not be exposed to temperatures below freezing or exposed to the

weather, which could cause permanent damage and invalidate the warranty.

• Connectto a properly rated, protected and sized power supply circuit to avoid electrical overload.

• Removeallsharp packingitems and dispose of all shipping materials properly.

Exhaust/Ducting i-i-]Gas dryers MUSTbe exhausted to the outside.

r21use only rigid metal 4" diameter ductwork insidethe

dryer cabinet. Useonly ULapproved rigid metal or flexible metal 4" diameter ductwork for exhausting to

the outdoors. Neveruse plastic or other combustible, easy-to-puncture ductwork.

Forcomplete details, follow the Installation Instructions.

WARNING!

YOUR LAUNDRY AREA

• Keepthe area underneath and around your appliances free of combustible materials,

(lint,paper, rags,etc.),gasoline,chemicals and other flammable vapors and liquids.

• Keepthe floor around your appliances clean and dry to reduce the possibility of slipping.

• Keepall laundry aids (suchas detergents, bleaches,etc.)out of the reach of children,

preferably in a locked cabinet. Observeall warnings on container labels to avoid injury.

• Neverclimb on or stand on the Stack unit -

LaundryCenter.

Note: This appliance is designed for the washer and dryer to be operated at the same time if desired.

• Do not allow anyone, in particular children,to climb on,hang from, stand on, play on or in the appliance. Closesupervisionof children is necessarywhen the appliance isused near children.

• Do not store itemsthat may burn or melt (suchas clothing, paper material, plastics or plastic containers, etc)on top of the appliance or hanging from the door.

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

WHEN USING YOURAPPLIANCE

• Do not mix chlorine bleach with ammonia or acids • such as vinegar and/or rust remover. Mixing different

chemicals can produce a toxic gas which may cause death. •

Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled,or

has missingor broken parts, including a damaged cord or plug.

Never reach intothe appliance while it is moving. Beforeloading, unloading or adding clothes,wait until

the machine has completely stopped.

Use this appliance

only for its intended

purpose as described in

this Owner's Manual.

Cleanthe lint filter before each load to prevent lint accumulation inside the dryer or inthe room. DONOT

OPERATETHEDRYERWITHOUTTHELINT FILTERIN PLACE.

Do not wash or dry articlesthat have been cleaned in,washed in,soaked in or spotted with combustible or explosive substances (suchas

wax, oil,paint, gasoline,degreasers,dry-cleaning solvents,kerosene,etc.).Thesesubstances give

off vapors that may ignite or explode.Donot add these substances to the wash water. Do not use

or place these substancesaround your appliance during operation.

Do not place items exposed to cooking oils in

your dryer. Items contaminated with cooking oils may

contribute to a chemical reaction that could cause a clothes load to catch fire.

Anyarticle on which you have used a cleaning solvent or that contains flammable materials (such

ascleaning cloths, mops,towels used in beauty salons,restaurants or barber shops,etc.) must not

be placed in or near the appliance until solvents or flammable materials have been removed. Thereare

many highly flammable items used in homes such as acetone, denatured alcohol,gasoline, kerosene,some

household cleaners,some spot removers,turpentines, waxes,wax removers and products containing

petroleum distillates. Thelaundry process can reduce the flame retardancy

of fabrics.To avoid such a result,carefully follow the garment manufacturer's care instructions.

Do not dry articles containing rubber, plastic or similar materials such as padded bras,tennis

shoes,galoshes, bath mats, rugs, bibs,baby pants, plastic bags, pillows,etc.that may melt or burn. Somerubber materials, when heated, can under

certain circumstances produce fire by spontaneous combustion.

Do not store plastic,paper or clothing that may burn or melt on top of the dryer during operation.

Garments labeled DryAway from Heat or Do Not Tumble Dry (suchas lifejackets containing Kapok)

must not be put in your dryer. Do not dry fiberglass articles inyour dryer.

Skinirritation could result from the remaining particles that may be picked upby clothing during subsequent

dryer uses. Tominimize the possibility of electric shock, unplug

this appliance from the power supply or disconnect the appliance at the household distribution panel by

removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning

(exceptthe removal and cleaning of the lint filter).

NOTE:Turningthe CycleSelectorknob to an off position or pressing PAUSEdoesNOT disconnectthe appliance from the power supply.

Theinterior of the machine and the exhaust duct connection insidethe dryer should be cleaned at least

once a year by a qualified technician. Seethe Loading and Usingthe Dryersection.

If yours isa gas dryer, it is equipped with an automatic electric ignition and does not have a pilot

light. DONOTATTEMPTTOLIGHT WITHA MATCH. Burns may result from having your hand in the vicinity

of the burner when the automatic ignition turns on. You may wish to soften your laundered fabrics or

reduce the static electricity inthem by using a dryer- applied fabric softener oran anti-static conditioner.

We recommend you useeither a fabric softener in the wash cycle,according to the manufacturer's

instructions for those products, ortry a dryer-added product for which the manufacturer gives written

assurance on the package that their product can be safely usedin your dryer. Serviceor performance

problems caused byuse of these products are the responsibility of the manufacturers of those products and are not covered under the

warranty to this appliance.

WHEN NOT IN USE

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• Graspthe plug firmly when disconnecting this appliance to avoid damage to the cord while pulling.

Placethe cord away from traffic areas so itwill not be stepped on,tripped over or subjected to damage.

• Turn off water faucets to relievepressure on hoses

and valves and to minimize leakage if a breakor rupture should occur.Check the condition of the fill

hoses;GErecommends changing the hosesevery 5

years.

• Beforediscarding the appliance, or removing it from service,remove the washer and dryer lidsto

prevent children from hiding inside.

• Donot attempt to repair or replace any part of this

appliance or attempt any servicingunlessspecifically

recommended inthis Owner's Manual or in published user-repairinstructions that you understand and have

the skillsto carry out.

• Do not tamper with controls.

READANDFOLLOWTHISSAFETYINFORMATIONCAREFULLY. SAVETHESEINSTRUCTIONS

About the Washer control panel.

Fabric Step 2 Softener Step 1

• Add detergent

• Add fabric softener (optional)

• Add bleach (optional)

Lid Lock

• Add clothes

• Select load size and other wash options

• Select wash cycle

Step 4

• Close lid

• Push START

LID LOCKED

G_NT_E/_AST

PERMANENT PRESS _ @ O ..... WASHER I DRYER

mill" ..........

Your washer has a security system that prevents opening the lid during the spin cycle. The lid lock pre- vents anyone (especially children) from reaching into the washer while the basket is spinning. The lid lock will be release within 5 seconds after the basket stop spinning. Trying to open the lid while locked could

result in injuries. If the lid does not unlock after spinning, please contact service.

NOTE: If there is a power outage the lid lock can take 3 minutes to release.

_II_ B ._OTTONS

STATUS TEMPERATURE LOAD SIZE

ON TAPCOLDCOLD AUT_LOAD SENSING

SOFTENER

_]_ 0 UOLOCK_D CO_D COLD

....Q O° °

p_rfe¢_ernpWASH/RfNSI xtro _argeCapacty

COLD HOT EXTRA COLD COLD LARGE SMAtL

LARGE MEOlUH

Controls

Wash Cycle Selector

The wash cycle controls the length and intensity of the washing process. The knob can be turned in either direction. Turning the Cycle Selector knob after starting a cycle will stop the washer and reset the cycle to the new selection. Press STARTto begin the

new cycle selection.

DELICATES AUTO/LOWHEAr

START

/ IJRYI-N

/ EASY CARE

c_o,_ovw AUTOIMEO_U_HE_T

Thechort belowwill helpyou match the wash cycle setting with your clothing. The chart is ranked from longest to shortest cycle time and wash intensity. (Cyclesvary by model.)

COTTONS- For heavy to lightly soiledcottons, household linens,work and play clothes.

PERMANENTPRESS-Forwrinkle-free and permanent press items,and knits. DELICATES- Forlingerie and special-carefabrics with lightto normal soil. SPINONLY- Fordraining the tub and spinning water out of clothes. QUICKRINSE- Rinsesand spins non-soiled itemswhere a rinse only isdesired.

OFF- Washer isturned off and theSTARTbutton does not function. NOTE:Whenthe control isturned to OFF,theSTATUSlights are off.

NOTE:Thecycleselector doesnot rotate duringthe operation of thewasher.

FABRIC SOFTENER

Setthis option when adding fabric softener to the washer.

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STATUS lights TheSTATUSlights showthestage the washerisin.Whentheselectorknobissettoa new cycle,the STATUSlights willflash

momentarily, showing the stages the cycle willgothrough.

STATUSlight Illuminates

ON When the fabric softener option has been selected.

WASH When the washer is in the wash portion of the cycle.

RINSE When the washer is in the rinse portion of the cycle.

SPIN When the washer draining and/or spinning.

LID LOCKED

When the washer lid is locked. This feature prevents the lid from being opened while the washer is in the spin cycle or coasting to cl stop.

NOTE: If the STATUSlights ore blinking, the operation of the washer has been paused. To resume operation press the STARTbutton (the lid must be closed).

_ Temperature

Selectthe water temperature for the wash and rinse cycles.Always follow fabric manufacturer's care labelor instructions when laundering.

PerfecTemp sensesthe incoming water temperature and adjusts the fill water to obtain amore precisetemperature range for all wash temperatures. Forexample, in a COLDwash selection,some warm water may beadded to reach a temperature

needed to better dissolvedetergents. Often,detergents are not completely dissolvedin very cold water, especiallyin cooler climates.

Duringwinter months, when the water entering your home iscolder, or for locations with very cold water year round,use the

PerfecTemp plus COLDto help dissolve powdered detergents and to improve the cleaning of your clothes. TheTAPCOLDfeature turns the PerfecTemp feature on your washer off, and usesyour household tap water temperature for a

COLDwash.This can provide energy savings by reducing the amount of hot water usedin your wash.

Load Size

Looselyload clothes no higherthan the top row of holes inthe washer basket.

AUTOLOADSENSING-Thisselectionautomatically providesthe correct amount of water suited to the sizeand type of load placed inthe unit.

START

PressSTARTto begin the cycle.With the lid closed pressingSTARTagainwill PAUSEthe cycle and STATUSlightswill blink.To

continue the cycle,close the lid and press STARTagain.Thewater fillwill continue with the lidopened, except when AUTO LOADSENSINGisselected as the load size.(Thelid must be closed to continue filling when AUTOLOADSENSINGisselected.

Ifthe lid isopened during the cycle,the cycle will PAUSEandthe STATUSlightswill blink.To resume the cycle,close the lid and

press START.

Ifthe machine is paused for more than 2/4hours,the cycle will be cancelled.To stop the cycle,turn the CycleSelectorto the

OFFposition.

About the Washer features.

The Fabric Softener Dispenser

Separatefor cleaning

The fabric softener dispenser automatically releases liquid fabric softener at the proper time

during the cycle.

Do not stop the washer during the first spin. This will cause the dispenser to empty

too soon.

To use, follow these steps:

D Make sure dispenser is securely attached to

agitator.

_] Useonly diluted liquid fabric softener.

Pourinto dispenser,using amount recommended on package.

Never pour fabric softener directly on clothes. It may stain them.

NOTE:Do not pour bleach into FABRICSOFTENER dispenser.

r_Add water to dispenser until it reaches the

maximum fill line.

Do not pour anything into the agitator if the dispenser is removed.

E] SelectFABRICSOFTENERbutton on control

panel for proper dispersion ofthe fabric softener.

Cleaning the Fabric Softener Dispenser

rl-] Remove the dispenser from the top of the agitator. F] Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of

the cup with your fingers. Dispenser cup willpop free from the cover.

r_] To clean the dispenser, soak both the dispenser cup and the dispenser cover inthe following

solution:

• 1 USgallon (3.8liters)warm water

• 1/4 cup (60ml) heavy-duty liquiddetergent

• 1 cup (240ml)bleach

[41 If necessary,loosenbuildup with a clean, soft cloth after soaking. Donot use a stiff brush;you may

roughen the surface of the dispenser.

[5] Rinseand reassemble dispenser.Placedispenser back on the agitator.

Liquid Bleach Funnel

Thewater fill dilutes liquid chlorine bleach asthe washer fills for the wash cycle. r_ Checkclothing care labels for special instructions.

_] IVleasureliquid bleach carefully,following instructions on the bottle.

• Never pour undiluted liquid chlorine bleachdirectly onto clothesor into the wash basket.

• Oo not pour powdered bleachinto bleachfunnel.

F31Beforestarting the washer, pour measured amount of bleach directly into bleach funnel. Avoid

splashing or over-filling dispenser.Ifyou prefer to use powdered bleach,add it intothe wash basket with your detergent.

• Do not mix chlorinebleach with ammonia or acidssuch as vinegarand/or rust remover.Mixing can produce a toxic gas which may causedeath.

NOTE: Do not pour bleach into FABRIC SOFTENER dispenser.

Always follow

and using the washer.

fabric manufacturer's care label when launderinc,i.

Sorting Wash Loads

Sort by color (whites,lights,colors),soillevel, fabric type (sturdycottons, easy care, delicates)

and whether the fabric produces lint (terry cloth, chenille)or collects lint (velveteen,corduroy).

ProperUseofDetergent

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Add detergent and start the washer before adding clothes so that the detergent can work effectively.

Usingtoo little or too much detergent is a common

cause of laundry problems.

Loadingthe Washer

Loaddry items loosely,no higher than the top row of holesin the washer basket.When loading wet items,

make sureyou set the load/water levelhigh enough

to allow the itemsto move freely.Water levelshould

just cover the clothes.Toadd items after washer has

started, lift the lid and submerge additional items next to the agitator.

Youcan uselessdetergent ifyou have soft water, a smaller loador a lightly soiled load.

• Donot wrap long items likesheetsor pants

around the agitator.

• Donot wash fabrics containing flammable materials (waxes,cleaning fluids,etc).

• Agitation will not start with thelid up.

Care and cleaning of the washer.

Wash Basket: Leavethe lid open after washing to allow

moisture to evaporate. If you want to clean the basket, use a clean soft cloth dampened with liquid detergent;

then rinse.(Donot use harsh or gritty cleaners.) Fill Hoses:GErecommends changing the hosesevery

5 years. Exterior'.Immediately wipe off any spills.Wipewith

damp cloth. Trynot to hit surface with sharp objects.

Moving and Storage: Ask the service technician to

remove water from drain pump and hoses.Seethe Installation Instructions packed with product for

information on how to reinstall the shipping rod to keep

the tub stationary when moving the washer. Formore

information, visit GEAppliances.com or call

800.GE.CARES(800.432.2737).In Canada,visit GEAppliances.ca or call 888.561.3344.Donot store the washer where it will be exposed to the weather.

Long Vacations: Besure water supply is shut off at faucets. Drain all water from hoses ifweather will be

below freezing.

About the Dryer control panel.

HE _i¸'I 0.........

....._. l¸¸ ! ,_...... STATUS

HE HT [_ WASH

PSR,_A,NENT :1.....

OP. SS

FABRIC D SP{N

SOFTENER

IMPORTANT: Clean the lint filter each time you use the dryer

Fabric Care/Temperature

REGULAR

or COTTONS

REG. HEAT MEDIUM,

EASYCARE MED. HEAT,

EASYCARE

or PERMA PRESS

MED. HEAT DELICATES

LOW HEAT

TEMPERATURE LOAD SIZE

Eluo_.ocK_o

pertecempWASH/RflVSE Extr_LorgeCap_oty

TAgCOLD

COLD AUTO-LOAD SENSING

LARG_ MEOIUM

WASHER IDRYER O

DELICATES AUTOI LOWHEAT

START

Forregular to heavy cottons.

Forsynthetics, blends, delicates and items labeled permanent press.

Fordelicates, synthetics and items labeled tumble dry low.

'OTToNS

DEWRINKLE 2O 30

TIMED DRY

REGULAR HEAT

QUICK FLUFF Forfluffing items without heat. Use the TIMED DRYcycle.

NO HEAT

Automatic cycles automatically determine fabric dryness. Select LESSDRYif you want your clothes slightly damp at the

end of the drying cycle. Select MOREDRYif you want them to feel drier.Timed cycles run for a selected time.

Drying Cycles

COTTONS Forcottons and most linens. For most loads, select OPTIMUMDry.

EASYCARE/ Forwrinkle-free, permanent press and delicate items, and knits.

PERMANENTPRESS

DELICATES For delicate items, special-care fabrics and knits.

TIMED DRY Set the Cycle Selector at the desired drying time.

DEWRINKLE Forremoving wrinkles from items that are clean and dry or that are very lightly damp.

Forfreshening or fluffing up already dry clothing, fabrics, linens and pillows. Use with FLUFF

QUICK FLUFF NO HEAT.Provides 10 minutes of no heat tumbling.

Auto Cycle / Timed Cycle

AUTO CYCLE

TIMED DRY Formanual drying. The timer rotates during the entire cycle.

Forautomatic sensored drying. The timer does not rotate during the cycle until the thermo-

stats sense that the clothes are dry, then the timer rotates automatically to OFF.

START-Close the dryer door. Press START.Opening the door during operation will stop the dryer. To

restart the dryer, close the door and select STARTto complete the cycle.

Care and Cleaning of the Dryer.

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The Exterior: Wipe or dust any spills or washing

compounds with a damp cloth. Dryer control panel and finishes may be damaged by some laundry pretreatment soil and stain remover products. Apply

these products away from the dryer. The fabric may then be washed and dried normally. Damage to your

dryer caused by these products is not covered by your warranty.

The Lint Filter: Cleanthe lint filter before each use. Slide out the grid that covers the filter. Runyour fingers across the filter. A waxy buildup may form on

the lint filter from using dryer-added fabric softener sheets. To remove this buildup, wash the lint screen in warm, soapy water. Dry thoroughly and replace. Do not operate the dryer without the lint filter and grid in place. Have a qualified technician vacuum the lint

from the dryer once a year.

The Exhaust Duct: Inspect and clean the exhaust ducting at least once a year to prevent clogging. A partially clogged exhaust can lengthen the drying

time.

Follow these steps:

i. Turn off electrical supply by disconnecting the plug

from the wall socket.

2. Disconnect the duct from the dryer.

3.Vacuum the duct with the hose attachment and reconnect the duct.

The Exhaust Hood: Check with a mirror that the inside flaps of the hood move freely when operating.

Make sure that there is no wildlife (birds, insects, etc.) nesting inside the duct or hood.

Clean lint

On some models

from mesh

Loading and using the Dryer.

Venting the Dryer

Forthe best drying performance, the dryer needsto be properly vented. Thedryer will usemore energy

and run longer if it isnot vented to the below specifications.Carefully follow the detailson Exhausting in the

Installation Instructions.

• Useonly rigid metal 4" diameter ductwork insidethe dryer cabinet Useonly rigid metal or ULapproved

flexible metal 4"diameter ductwork for exhausting to the outside.

• Donot useplastic or other combustible ductwork.

• Usethe shortest length possible.

• Donot crush or collapse.

• Avoid resting the duct on sharp objects.

• Venting must conform to local building codes.

Correct Venting

Incorrect Venting

[

Before you coil for service... GEA o ce .co

Troubleshooting Tips Save time and money! Review the charts on the following pages, or visit GEAppliances.com. In Canada, visit GEAppliances.ca. You may not need to call for service.

Water Possible Causes What to do

Measure your detergent carefully. Use less soap if you have soft water, a

Too many suds Too much detergent smaller load or a lightly soiled load.

Using too much Useless detergent. Use less soap if you have soft water, a smaller load or a

detergent lightly soiled load.

Fillhoses or drain Make sure hose connections are tight at faucets and rubber washers are hose is improperly installed. Makesure end ofdrain hose is correctly inserted inand secured to connected drain facility.

Water leaks Household drain may Check household plumbing. You may need to call a plumber.

Water temperature isturned off or ed to correct faucets.

seems incorrect improperly connected

Water pumped Lid lifted or cycle was Reset cycle.

out before cycle is put in pause for over complete 24 hours

Water won't drain or improperly con- Top of drain outlet should be less than 8 ft (2.5m) above floor.

Washer pauses during This is normal Thewasher may pause during the spin cycle to remove soapy water more

spin cycle efficiently. Can hear but not see

water at the end of This is normal The pump pleaves a little water in its intake and this is diluted with clean the cycle rinse water.

be clogged

Constant water Tighten hoses at the faucets and turn the water off after

pressure to the fill each use. hoses at the water Check condition of the fill hoses; they should be replaced

source every 5 years. Cooler water tem-

peratures provide New laundry detergents have been formulated to work with cooler water improved energy temperatures without affecting wash performance.

efficiency Water supply Turn both hot and cold faucets fully on and make sure hoses are connect-

Water valve screens are stopped up the machine. Reconnect the hoses and turn the water back on.

House water heater is Makesure house water heater is delivering water at 120°F-140°F (480C- not set properly 60°C).

Drain hose is kinked Straighten drain hose and make sure washer is not sitting on it. nected

Turn off the water source and remove the water connection hoses from the upper back of the washer. Usea brush or toothpick to clean the screens in

Before you coil for service...

Washer Operation Possible Causes What to do

Washer is unplugged Make sure cord is plugged securely into a working outlet. Water supply is turned off Turn both hot and cold faucets fully on. Controls are not set prop- Check controls.

erly

Lid is open--safety feature prevents agitation and Close lid and reset cycle,to the beginning if necessary.

Washer won't operate spinning when lid is up

Circuit breaker/fuse is Check house circuit breakers/fuses. Replace fuses or reset breaker. tripped/blown Washer should have separate outlet.

Electronics need to be reset Unplug washer, wait 2 minutes, plug back in and press START.

STARTwas not pressed PressSTART.

Lid magnet missing Callfor service.

Movement inside Shifting mechanism is dis- When the machine is manually turned off, the shifter will machine when shut engaging the motor disengage the motor before completely shutting down.

off when lid isclosed.

If lid is raised before the motor is disengaged, it will resume

Washer Performance Possible Causes

Clothes too wet Incorrect spin cycle selected

Incorrect use of fabric

Colored spots

Grayed oryellowed Water is not hot enough clothes

Lint or residue on clothes

softener

Dyetransfer Not enough detergent

Herd water

Washer is overloaded

Detergent is not dissolving

Dye transfer

Clothes are air or line dried

Incorrect sorting

Washing too long

Detergent not dissolving

Overloading

Incorrect use of fabric

softener

What to do

Make sure the spin cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water.

Check fabric softener package for instructions and follow directions for using dispenser.

Pretreot stain and rewosh. Sort whites or lightly colored items from dark colors

Use more detergent (especially with larger loads). Besure to follow detergent manufacturer's directions.

Use o water conditioner like Colgon brand or install o water softener.

Make sure water heater is delivering water at 120°F-140°F (48°C- 60°C).

Select load size to match clothes load. Add detergent as wash basket fills with water before you load

clothes. Sort clothes by color. If fabric label states wash separately,

unstable dyes may be indicated. If you do not dry your clothes with a clothes dryer, your

clothes may retain more lint. Separate lint producers from lint collectors.

Wash small loads for a shorter time than larger loads Add detergent as wash basket fills with water, before you load

clothes. Try a liquid detergent. Use warmer water temperature. Load clothes no higher than the top row of holes in the washer

basket. Check fabric softener package for instructions and follow directions

for using dispenser.

Before you coil for service... GEA o ce .co

Washer Performance Possible Causes What to do

Result of normal wear on

Pilling poly-cotton blends and

fuzzy fabrics process by washing garments inside out.

Pins, snaps, hooks, sharp buttons, belt buckles,

zippers and sharp obJects

left in pockets

Snags, holes, tears,

rips or excessive wear

Wrinkling water level water covering all ofthe clothes.

Undiluted chlorine bleach

Chemicals like hair bleach or dye, permanent wave

solution

Improper sorting

Overloading or incorrect Load your washer so clothes have enough room to move freelywith

Incorrect wash and dry Hatch Cycle selection to the type of fabric you are washing

cycles (especially for easy care loads).

Repeated washing in water

that is too hot

While this is not caused by the washer, you can slow the pilling

Fasten snaps, hooks, buttons and zippers. Remove loose items like pins, objects in pockets and sharp buttons. Turn knits (which snag easily)inside out.

Check bleach package instructions for proper amount. Never add undiluted bleach to wash or allow clothes to

come in contact with undiluted bleach.

Rinse items that may have chemicals on them before washing.

Avoid mixing heavy items (likework clothes) with light items (like blouses).

Try a fabric softener.

Wash in warm or cold water.

Washer Soounds Possible Causes What to do

The drive system will engage at the start of agitate and disengage

"Metallic clicking" engaging or disengaging wash.

Back and forth

"swoosh" or light Electric motor reversing This machine has a drive system that doesn't use gears. This sound "clicking" sound during direction isthe motor rotating back and forth to agitate your laundry.

agitate Quick short agitation Clothing redistribution At the end of agitate, the motor makes short agitation strokes to

sounds at end ofagitate redistribute the load.

"Click" when water Relay switch The relay makes a click sound when activated. The water level acti-

stops filling vates the relay and stops filling.

"Clicking" behind Con- Automatic Temperature This valve mixes in cold and hot water. The "clicking" isthe valve

trol Panel during fill Control Valve turning on and off. Water volume changes Automatic Temperature This valve mixes in cold and hot water. The sound changes when

during fill Control Valve the valves are turned on and off. Motor "whining up" or Motor ramping up/down The motor will speed up incrementally during the spin cycle. When

"coasting down" in spin during spin cycle spin is complete, it will coast until it stops. "Humming" Water drain pump The drain pump will make a humming sound when pumping out

"Gurgling" Water drain pump should then begin spinning and the sound will continue until it is

Shifter mechanism is when agitate is complete. This occurs multiple times during the

water after agitation stops and continue until spin is complete. When the pump starts drawing in air, It starts to gurgle. Thewasher

done spinning.

Before you coil for service...

Dryer Problem Possible Causes

Dryer is unplugged

Dryer doesn't start

Dryer doesn't heat

Dryer shakes or makes normal. Dryer may be noise

Greasy spots on Drying dirty items with clothes clean ones

Lint on clothes lint

Static occurs

Inconsistent drying times

Fuse is blown/circuit breaker is tripped

Fuse is blown/circuit breaker is tripped; the dryer

may tumble but not heat

Gas service is off Some shaking/noise is

sitting unevenly

Improper use of fabric

softener

Clothes were not completely clean

Lint filter is full Improper sorting

Static electricity can attract

Overloading

Paper, tissue, etc. left in pockets

No fabric softener was

used

Overdrying

Synthetics, permanent

press and blends can cause

static

Type of heat

What to do

Hake sure the dryer plug is pushed completely into the outlet.

Check the house fuse/circuit breaker box and replace fuse or reset breaker. Note: Host electric dryers use 2 fuses/breakers.

Check the house fuse/circuit breaker box and replace both fuses or reset both breakers. Your dryer may tumble if only one fuse is blown or one breaker tripped.

Hake sure gas shutoff at dryer and main shutoff are fully open. Hove dryer to an even floor space, or adjust leveling legs as neces-

sary until even.

Follow directions on fabric softener package. Use your dryer to dry only clean items. Dirty items can stain clean

items and the dryer. Sometimes stains which cannot be seen when the clothes are wet

appear after drying. Use proper washing procedures before drying. Clean lint screen before each load.

Sort lint producers (like chenille) from lint collectors (like corduroy). See suggestions in this section under STATIC.

Separate large loads into smaller ones. Empty all pockets before laundering clothes.

Try a fabric softener. Bounce<_ Fabric Conditioner Dryer Sheets have been approved for

use in all GEDryers when used in accordance with the manufac- turer's instructions.

Try a fabric softener. Adjust setting to LESSDRYor DAMP DRY.

Trya fabric softener.

Automatic drying times will vary according to the type of heat used (electric, natural or LPgas), size of load, types of fabrics, wetness of

clothes and condition of exhaust ducts.

Before you

coilfor service... GEA o ce .co

Dryer Problem

Clothes toke too long to dry

Clothes ore wrinkled

Clothes shrink

Possible Causes Whet to do

Seporote heovy items from lightweight items (generolly, o well-

Improper sorting sorted wosher Iood is o well-sorted dryer Iood).

Large, heovy fobrics contoin more moisture ond toke longer to dry.

Large loads of heavy fabrics Seporote Iorge, heovy fobrics into smoller Ioods to speed drying

(like beach towels} time. Controls improperly set Motch control settings to the Iood you ore drying.

Lint filter is full Cleon lint filter before every Iood.

Check instollotion instructions for proper ducting/venting.

Improper or obstructed

ducting

Blown fuses or tripped cir-

cuit breaker Overloading/combining

Ioods Do not put more thon one wosher Iood in the dryer ot o time.

Underloeding

Overdrying

Letting items sit in dryer

ofter cycle ends Remove items when cycle ends ond fold or hong immediotely. Overloading

Some fabrics will noturolly shrink when washed. Oth-

ers can be safely washed,

but will shrink in the dryer

Hake sure ducting is cleon, free of kinks and unobstructed. Check to see if outside woll domper operotes eosily.

Check the Instollotion Instructions to moke sure the dryer venting is correct.

Reploce fuses or reset circuit breokers. Since most dryers

use 2 fuses/breokers, moke sure both ore operoting.

If you ore drying only one or two items, odd o few items to ensure proper tumbling.

Select o shorter drying time. Remove items while they still hold o slight omount of

moisture. Select o LESSDRYor DAMP DRYsetting.

Seporote Iorge Ioods into smoller ones. Toovoid shrinkoge, follow gorment core Iobels exoctly.

Some items moy bepressed bock into shope ofter drying If you ore concerned obout shrinkoge in o porticulor

item, do not mochine wosh or tumble dry it.

Notes.

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